Panasonic of North America 96NKX-TGP600 DECT 6.0 Cordless Telephone System Base Station for SIP server or PBX User Manual Operating Instructions English

Panasonic Corporation of North America DECT 6.0 Cordless Telephone System Base Station for SIP server or PBX Operating Instructions English

Users Manual

KX-TGP600 KX-TPA60Operating InstructionsSIP Cordless PhoneSIP Cordless HandsetKX-TGP600KX-TPA60Model No.Model No.Thank you for purchasing this Panasonic product.Please read this manual carefully before using this product and save this manual for futureuse.Please use only the batteries provided and charge the batteries for about 6 hours before usingthe handset for the first time. For details, see "Charging the Batteries" in this manual.NoteRIn this manual, the suffix of each model number is omitted unless necessary.Document Version: 2014-05
OutlineThis manual describes information about the installation and operation of KX-TGP600/KX-TPA60.Related DocumentationRQuick Start GuideDescribes basic information about the installation and safety precautions to prevent personal injuryand/or damage to property.RAdministrator GuideDescribes detailed information on the configuration and management of this unit.Manuals and supporting information are provided on the Panasonic Web site at:http://panasonic.net/pcc/support/sipphoneNoteRThe contents and design of the software are subject to change without notice.For Future ReferenceRecord the information in the space below for future reference.NoteRThe serial number of this product may be found on the labels affixed to the following places:– base unit: the back of the unit.– handset: the inside of the battery compartment on the back of the handset.– charger: the bottom of the charger.You should note the serial numbers of these units in the space provided and retain this manual as apermanent record of your purchase to aid in identification in the event of theft.MODEL NO.SERIAL NO.DATE OF PURCHASENAME OF DEALERDEALER’S ADDRESSDEALER’S TEL. NO.2Introduction
Important InformationData Security ......................................................4Additional Information .........................................5For Best Performance .........................................9Battery Information ...........................................10Before Operating the TelephoneAccessory Information ......................................12Location of Controls ..........................................14Handset Functions ............................................16Soft Keys ..........................................................17Other Icons .......................................................17Feature OperationsMaking Calls .....................................................18Receiving Calls .................................................18During a Conversation ......................................18Useful Features ................................................18Customizing the TelephoneUsing the Handset Phonebook .........................19Entering Characters ..........................................19Changing Handset Settings ..............................19Installation and SetupInstallation and Setup .......................................20AppendixAppendix ...........................................................23Troubleshooting ................................................23Error Messages ................................................23IndexIndex..................................................................243Table of Contents
Data SecurityRThis telephone communicates using digital signals that are difficult to intercept. However, it is possiblethat the signals could be intercepted by a third party.RTo avoid unauthorized access to this product:– Keep the password (e.g., PIN for registration) secret.– Change the default password.– Set a password that is random and cannot be easily guessed.– Change the password regularly.RThis product can store your private/confidential information. To protect your privacy/confidentiality, werecommend that you erase the information such as the phonebook or call log from the memory beforeyou dispose of, transfer or return the product, or have the product repaired.RSet the password when you register the handset to the base unit.RIt is recommended that you lock the phonebook to prevent stored information from being leaked whenyou carry the handset or if the handset is lost.4Important Information
Additional InformationInformation for Users on Collection and Disposal of Old Equipment and used BatteriesThese symbols on the products, packaging, and/or accompanying documents meanthat used electrical and electronic products and batteries should not be mixed withgeneral household waste.For proper treatment, recovery and recycling of old products and used batteries, pleasetake them to applicable collection points, in accordance with your national legislationand the Directives 2002/96/EC and 2006/66/EC.By disposing of these products and batteries correctly, you will help to save valuableresources and prevent any potential negative effects on human health and theenvironment which could otherwise arise from inappropriate waste handling.For more information about collection and recycling of old products and batteries,please contact your local municipality, your waste disposal service or the point of salewhere you purchased the items.Penalties may be applicable for incorrect disposal of this waste, in accordance withnational legislation.For business users in the European UnionIf you wish to discard electrical and electronic equipment, please contact your dealer orsupplier for further information.Information on Disposal in other Countries outside the European UnionThese symbols are only valid in the European Union. If you wish to discard theseitems, please contact your local authorities or dealer and ask for the correct method ofdisposal.Note for the battery symbol (bottom two symbol examples):This symbol might be used in combination with a chemical symbol. In this case itcomplies with the requirement set by the Directive for the chemical involved.The following declaration is applicable to KX-TGP600/KX-TPA60 onlyThis device is a DECT Portable station operating in the frequency band of 1880 MHz to 1900 MHz.The usage of this device is generally allowed in all EU countries.Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essentialrequirements and other relevant provisions of Radio & Telecommunications Terminal Equipment(R&TTE) Directive 1999/5/EC.Declarations of Conformity for the relevant Panasonic products described in this manual are available fordownload by visiting:http://www.ptc.panasonic.euContact to Authorized Representative:Panasonic Testing CenterPanasonic Marketing Europe GmbHWinsbergring 15, 22525 Hamburg, Germany5Important Information
For Users in New ZealandRThis equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.PTC General WarningRThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has acceptedthat the item complies with minimum conditions for connection to its network. It indicates noendorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it providesno assurance that any item will work correctly in all respects with another item of Telepermittedequipment of a different make or model, nor does it imply that any product is compatible with all ofTelecom’s network services.The Use of IP Networks through the PSTNRInternet Protocol (IP) by its nature introduces delay into speech signals as each data packet isformulated and addressed. Telecom Access Standards recommends that suppliers, designers andinstallers using this technology for calls to or from the PSTN refer to ITU E Model requirements in thedesign of their networks. The overall aim is to minimize delay, distortion and other transmissionimpairments, particularly for those calls involving cellular and international networks, which alreadysuffer extensive delay.Echo cancellationREcho cancelers are not normally required in the Telecom PSTN because geographic delays areacceptable where CPE return loss is maintained within Telepermit limits. However, those privatenetworks making use of Voice over IP technology are required to provide echo cancellation for allvoice calls. The combined effect of audio / VoIP conversion delay and IP routing delay can cause theecho cancellation time of ³ 64 ms to be required.PTC200 6.11.1 (3) All Customer Equipment (fail safe requirements)RUnder power failure conditions this appliance may not operate. Please ensure that a separatetelephone, not dependent on local power, is available for emergency use.For Users in Australia and the United KingdomRThis unit is capable of being used in conjunction with hearing aids fitted with inductive coilpick-ups. The handset should be held as for normal conversation. For operation, the hearing aidshould be set to its "T" position or as directed in the operating instructions for the hearing aid.RThis unit is designed to aid the visually handicapped to locate dial keys and buttons.For Users in the United KingdomRThis unit is designed to be installed under controlled conditions of ambient temperature and a relative humidity.RAvoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.R999 and 112 can be dialed on the product after accessing the outside line for the purpose of making outgoing calls tothe BT emergency (999) and (112) services.For Users in the United States OnlyFCC and Other InformationPrivacy of communications may not be ensured when using this phone.FCC RF Exposure Warning:RThis product complies with FCC radiation exposure limits set forth for an uncontrolled environment.RTo comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm(8 inches) or more between the product and all person’s body.RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.RThe handset may be carried and operated with only the specific provided belt-clip. Other non-testedbelt-clips or similar body-worn accessories may not comply and must be avoided.6Important Information
FCC ID can be found inside the battery compartment or on the bottom of the units.NoteRThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions:(1) this device may not cause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCYNUMBERS:1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.2. Perform such activities during off-peak hours, such as early morning or late evening.CAUTIONAny changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s authority to operate this product.Hearing Aid CompatibilityThis telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section68.316. Use only handsets or other acoustic devices with this equipment that are compliant with thehearing aid compatibility requirements of FCC Part 68.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids arenot adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optionalheadset accessory or the speakerphone option (if applicable) when using this phone. Consult youraudiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequateshielding to RF energy commonly emitted by digital devices.Compliance with TIA-1083 standard:TCompatible withHearing Aid T-CoilTIA-1083Telephone handsets identified withthis logo have reduced noise andinterference when used with T-Coilequipped hearing aids and cochlearimplants.7Important Information
For Product ServiceRCall 1-800-211-PANA (7262) for the location of your nearest authorized service center.RPanasonic’s e-mail address for customer inquiries:consumerproducts@panasonic.comFor customers in the USA and Puerto Rico ONLY.For Users in Canada OnlyIndustry Canada Notices and Other InformationThis product meets the applicable Industry Canada technical specifications.NoteRThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject tothe following two conditions: (1) this device may not cause interference, and (2) this device mustaccept any interference, including interference that may cause undesired operation of the device.RPrivacy of communications may not be ensured when using this phone.RSome wireless telephones operate at frequencies that may cause interference to nearby TVs andVCRs. To minimize or prevent such interference, the wireless telephone should not be placed near, oron top of, a TV or VCR. If interference is experienced, move the wireless telephone farther away fromthe TV or VCR. This will often reduce, or eliminate, interference.RThis transmitter must not be co-located or operated in conjunction with any other antenna ortransmitter.RThis Class B digital apparatus complies with Canadian ICES-003.CAUTIONAny changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s authority to operate this product.RF Exposure Warning:RThis product complies with IC radiation exposure limits set forth for an uncontrolled environment.RTo comply with IC RF exposure requirements, the base unit must be installed and operated 20 cm(8 inches) or more between the product and all person’s body.RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.RThe handset may be carried and operated with only the specific provided belt-clip. Other non-testedbelt-clips or similar body-worn accessories may not comply and must be avoided.8Important Information
For Best PerformanceOperating RangeRThe range of operation depends on the topography of your office, weather, or usage conditions,because signals are transmitted between the base unit and the handset by radio waves.RNormally, you get greater range outdoors than indoors. If there are obstacles such as walls, noise mayinterfere with your telephone calls. In particular, high metal shelves or reinforced concrete walls willrestrict your operating range.RA handset may not work when it is too far from the base unit depending on the structure of the building.RWe strongly suggest you hold the bottom half of the handset to ensure better call quality. Because, theantenna is located in the upper half of the handset.NoiseOccasional noise or interference may occur due to electromagnetic radiation from objects such asrefrigerators, microwave ovens, faxes, TVs, radios, or personal computers. If noise disturbs yourtelephone calls, keep the handset away from these electrical appliances.EnvironmentRKeep the product away from heating appliances and devices that generate electrical noise, such asfluorescent lamps and motors. These noise sources can interfere with performance of the product.RDo not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than40 °C (104 °F).RAllow 10 cm (3-15/16 in) clearance around the product for proper ventilation.RAvoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or directsunlight.RThe apparatus is designed to be installed and operated under controlled conditions of ambienttemperature and a relative humidity.Routine CareRUnplug the AC adaptor from the AC outlet and disconnect the LAN cable before cleaning.RWipe the product with a soft cloth.RDo not clean the product with abrasive powder or with chemical agents such as benzine or thinner.RDo not use liquid cleaners or aerosol cleaners.RClean the terminal of the charger periodically.PlacementRDo not place heavy objects on top of the product.RCare should be taken so that objects do not fall onto, and liquids are not spilled into, the product.RPlace the charger on a flat surface.9Important Information
Battery InformationAfter batteries are fully charged (at 25 °C [77 °F]):Operation Operating TimeWhile Talking(Backlight off ) Up to about 10 HWhile not in use (Standby) Up to about 168 HROperating time may be shorter than listed above depending on usage conditions and ambienttemperature.RBatteries will drain slowly even while the handset is turned off.RThe handset can receive calls while charging.RBattery consumption increases when the handset is out of range (if " " flashes, turn the handset off).RClean the handset and the charger contacts with a soft, dry cloth once a month. Clean moreoften if the unit is subject to grease, dust or high humidity. Otherwise batteries may not chargeproperly.Low Battery WarningBatteries needs to be charged in the following situations:RThe battery level indicator displays as empty (" ") and the alarm sounds*1.R"Charge Battery" is displayed. In this situation, the handset cannot be operated.*1 If the low battery warning occurs during a conversation, the handset will turn off in one minute.Replacing the BatteriesIf the battery level indicator displays as empty (" ") after using the phone for a short time, even whenthe batteries have been fully charged, the batteries should be replaced.Before replacing the batteries, make sure the low battery warning is displayed, then turn off the power toprevent memory loss. Replace the batteries and charge the new batteries for about 6 hours.If you replace the batteries before the low battery warning appears, the battery strength icon may displayan incorrect reading. In this case, use the handset as normal with the new batteries installed.When the low battery warning is displayed, charge the batteries for about 6 hours. The battery strengthicon will then display the correct reading.RPlease use AAA Ni-MH 1.2 V, 630 mAh batteries only. (Contact your phone system dealer/serviceprovider.)RThere is a danger of explosion if the batteries are incorrectly replaced.Nickel metal hydride batteries thatare recyclable power the product youhave purchased. Please call1-800-8-BATTERY for information onhow to recycle these batteries.Important Notice Concerning the Correct Use and Charging of Ni-MH BatteriesBatteries, due to their construction, undergo some wear and tear. The lifetime of batteries also dependson correct maintenance. Charging and discharging are the most important factors. You should takenotice of the following to maintain the life of the batteries as long as possible.Ni-MH batteries have a kind of memory, the "memory effect". If fully charged batteries are used severaltimes only for 15 minutes in the handset and then recharged, the capacity of the batteries will be reduced10Important Information
to 15 minutes due to the memory effect. Therefore you should discharge the batteries completely, i.e. usethem in the handset until the battery level indicator displays as empty (" "). Then recharge them asdescribed in the manual. After the memory effect has occurred, it is possible to achieve almost completecapacity of the Ni-MH batteries by charging and discharging several times one after another.Ni-MH batteries can also self-discharge. This self-discharge depends on the ambient temperature. Attemperatures under 0 °C (32 °F), the self-discharge will be the lowest. High humidity and hightemperatures support the self-discharge. Also long-term storage will lead to self-discharge.CAUTIONRISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USEDBATTERIES ACCORDING TO THE INSTRUCTIONS.11Important Information
Accessory InformationIncluded AccessoriesAC adaptor for Base unit: 1Model No. Part No.KX-TGP600B PQLV219KX-TGP600UKB PQLV219EKX-TGP600CEB PQLV219CEKX-TGP600RUB PQLV219CEKX-TGP600ALB PQLV219ALKX-TGP600LCB PQLV219BXKX-TGP600LAB PQLV219AC adaptor for Charger: 1Model No. Part No.KX-TPA60B PNLV226KX-TPA60UKB PNLV226EKX-TPA60CEB PNLV226CEKX-TPA60RUB PNLV226CEKX-TPA60ALB PNLV226ALKX-TPA60LCB PNLV226BXKX-TPA60LAB PNLV226Charger: 1 Batteries*1: 2 Battery Cover*2: 1Belt Clip: 1 Ethernet Cable: 1*1 Rechargeable AAA Ni-MH 1.2 V, 630 mAh batteries*2 The battery cover comes attached to the handset.12Before Operating the Telephone
Optional AccessoriesNoteRThe actual product may differ slightly from the images below.Item Model No.AdditionalHandset*1KX-TPA60 KX-UDT121 KX-UDT131(Basic) (Slim Bluetooth) (Tough Bluetooth)DECTRepeaterKX-A406Headset KX-TCA400 KX-TCA430*1 You can expand your phone system by registering optional handsets (8 max.) to a single base unit.13Before Operating the Telephone
Location of ControlsHandsetThe headset is an optionalaccessory.Open the cover.[Back View]Ringer/Charge IndicatorHeadset JackTALK/SP-PHONE (Speakerphone) KeyNavigator KeyThe Navigator Key includes four arrow keys and a center key. The arrow keys are used to adjust theringer/receiver volume or move the cursor to select an item. The center key is used to confirm aselection. If in standby mode, pressing the keys perform the following functions:ALEFT ® Used to display the Incoming call log.BUP ® Used to adjust the ringer volume.CRIGHT ® Used to open the phonebook.DDOWN ® Used to display the Outgoing call log.ECENTER ® Used to display the Menu.HOLD/Voice Message KeySilent Mode Key14Before Operating the Telephone
Line KeyUsed to confirm the line status of VoIP server.ReceiverDisplaySoft KeysPOWER/CANCEL KeyTRANSFER/CLEAR KeyFunction KeyMicrophoneCharge ContactsStrap HolesSpeakerBase unitStatus IndicatorHandset locator button15Before Operating the Telephone
Handset FunctionsDisplay123456PictographSignal Strength Indicator Battery IndicatorStrong FullMedium MediumWeak LowVery weak Needs to be charged.Out of range Incoming Call LogOff-hook Status Outgoing Call LogIntercom IndicatorVoice MessageNavigation Key GuidanceHandset Status InformationRinger OffFwdCall Forwarding(For the United States Only)Silent Mode Call Forwarding(For all Countries except the United States)Auto AnswerDNDDo Not Disturb(For the United States Only)Registration number ofhandsetDo Not Disturb(For all Countries except the United States)16Before Operating the Telephone
Time DisplayDate or Missed Call DisplayHandset number and NameSoft KeysSoft KeysOther Icons17Before Operating the Telephone
Making CallsReceiving CallsDuring a ConversationUseful Features18Feature Operations
Using the Handset PhonebookEntering CharactersChanging Handset Settings19Customizing the Telephone
Installation and SetupConnectionsWARNINGRTo reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.RDo not bundle the AC adaptor cord with the power cords of machines located nearby.RCompletely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electricshock and/or excessive heat resulting in a fire.RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet,then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc.resulting in a fire.Base unitConnect the AC adaptor and the Ethernet cable to the base unit.To AC outletHookCorrect WrongChargerConnect the AC adaptor to the charger.To AC outletHooks20Installation and Setup
RThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do notconnect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it tobecome disconnected.RFasten the AC adaptor cord to the cord holder.RUse only the included Panasonic AC adaptor.Battery InstallationOpen the battery cover, insert the batteries, and close the cover as indicated below.Charging the BatteriesAt the time of shipment, the batteries are not charged. Please charge the batteries for about 6 hoursbefore using the handset for the first time.RThe charge indicator will turn off when the batteries are fully charged.For more information about charging batteries, see “Battery Information”,Page 10.RIt is normal for the handset and charger to feel warm while the batteries arecharging.RKeep devices sensitive to magnetic fields away from the charger.RUse only the included charger.21Installation and Setup
Wall MountingNoteRMake sure that the wall and the fixing method are strong enough to support the weight of the unit.Base unit 55 mmfor base unit (2-5/32 in)Screws(Not supplied)55 mm (2-5/32 in)20 mm (3/4 in) or longerSpace(2 mm [1/16 in])• Recommended screw size is M4 x 20.RPlease copy this page and use as a reference for wall mounting. Make sure to set the print size tocorrespond with the size of this page. If the dimension of the paper output still deviates slightly from themeasurement indicated here, use the measurement indicated here.RWhen inserting screws, avoid pipes and electrical cables, etc, that may be present/buried.RThe screw heads should not be flush to the wall.RCertain types of wall may require plugs to be anchored in the wall before the screws are inserted.22Installation and Setup
AppendixSpecificationsItem SpecificationsStandard DECT 6.0DECTFrequency Band DECT 6.0:1920 MHz to 1930 MHzDECT (Latin America):1910 MHz to 1920 MHzDECT (Other countries/areas):1880 MHz to 1900 MHzRF Transmission Power DECT 6.0: Peak 115 mWDECT: Peak 250 mWPower Supply AC adaptor / PoE (IEEE 802.3af)Maximum Power Consumption Base unit: 3.0 WCharger: 2.0 WOperating Environment 0 °C (32 °F) to 40 °C (104 °F)Ethernet Port (LAN) 1 (RJ45)Ethernet Interface 10Base-T/100Base-TX(Auto / 100MB-FULL / 100MB-HALF / 10MB-FULL / 10MB-HALF)CAT-iq 2.0Wideband Codec G.722 / G.722.2 (WB-AMR)Narrowband Codec G.711a-law / G.711-law / G.729a / G.729bMultiple Line 8Multiple Handset 8Simultaneous Voice Calls(Narrowband Mode)Talk 8 + Conference 2Simultaneous Voice Calls(Wideband Mode)Talk 4 + Conference 2(WB-AMR : Talk 2)TroubleshootingError Messages23Appendix
IndexAAC adaptor: 12Accessories: 12BBase unit: 15Connection: 20Wall mounting: 22Batteries: 12Charging: 21Installation: 21Battery cover: 12Battery information: 10Belt clip: 12CCharactersEntering: 19Charger: 12Connection: 20ControlsLocations of: 14DDisplay: 16EError messages: 23Ethernet cable: 12HHandset: 14OOptional accessories: 13SSoft Keys: 17Specifications: 23TTextEntering: 19Troubleshooting: 2324Index
25Notes
26Notes
27Notes
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japanhttp://panasonic.net/pcc/support/sipphoneTwo Riverfront Plaza, Newark, NJ 07102-5490http://www.panasonic.com/sip5770 Ambler Drive, Mississauga, Ontario, L4W 2T3http://www.panasonic.caCopyright:This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced forinternal use only. All other reproduction, in whole or in part, is prohibited without the written consent ofPanasonic System Networks Co., Ltd.© Panasonic System Networks Co., Ltd. 2014 PNQX6905ZA DD0514MK0

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