Panasonic of North America 96NKX-TH1211 Cordless Telephone UPCS Base Station with BT User Manual EXHIBIT H Draft

Panasonic Corporation of North America Cordless Telephone UPCS Base Station with BT EXHIBIT H Draft

user manual

Temporary ConfidentialThis unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.Please read these operating instructions before using the unit and save them for future reference.For assistance, visit our website:http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.Charge the batteries for about 7 hours before initial use.Operating InstructionsExpandable Digital Cordless Phone Model No. KX-TH1201Model No. KX-TH1211with 2 HandsetsModel No. KX-TH1212Model shown is KX-TH1201.TH12XX.book Page 1 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialTable of Contents2IntroductionProduct information . . . . . . . . . . . . . . . 3Accessory information. . . . . . . . . . . . . 5For your safety . . . . . . . . . . . . . . . . . . 7Important safety instructions . . . . . . . . 8For best performance . . . . . . . . . . . . . 9PreparationControls. . . . . . . . . . . . . . . . . . . . . . . 10Display/Indicators . . . . . . . . . . . . . . . 11Connections . . . . . . . . . . . . . . . . . . . 12Battery installation and replacement . 13Battery charge. . . . . . . . . . . . . . . . . . 14Symbols used in these operating instructions . . . . . . . . . . . . . . . . . . . . 15Setting up the unit before use . . . . . . 16Link to CellLink to cell feature . . . . . . . . . . . . . . . 17Registering a cellular phone . . . . . . . 17Link to cell settings . . . . . . . . . . . . . . 18Making/Answering CallsMaking calls using a cellular line. . . . 20Making calls using the landline . . . . . 21Answering calls . . . . . . . . . . . . . . . . . 22Useful features during a call . . . . . . . 22Shared PhonebookShared phonebook . . . . . . . . . . . . . . 24ProgrammingProgrammable settings . . . . . . . . . . . 26Special instructions for programmable settings . . . . . . . . . . . . . . . . . . . . . . . 33Registering a unit . . . . . . . . . . . . . . . 35Caller ID ServiceUsing Caller ID service . . . . . . . . . . . 37Caller list . . . . . . . . . . . . . . . . . . . . . . 38Voice Mail Service for LandlineVoice mail service for landline. . . . . . 41Intercom/LocatorIntercom . . . . . . . . . . . . . . . . . . . . . . 43Transferring calls. . . . . . . . . . . . . . . . 43Conference calls on the landline . . . 43Handset locator . . . . . . . . . . . . . . . . 44Useful InformationBelt clip. . . . . . . . . . . . . . . . . . . . . . . 45Wall mounting. . . . . . . . . . . . . . . . . . 45Headset (optional) . . . . . . . . . . . . . . 46Error messages . . . . . . . . . . . . . . . . 47Troubleshooting . . . . . . . . . . . . . . . . 49FCC and other information . . . . . . . . 56Specifications . . . . . . . . . . . . . . . . . . 59Customer services . . . . . . . . . . . . . . 60Warranty . . . . . . . . . . . . . . . . . . . . . . 61IndexIndex. . . . . . . . . . . . . . . . . . . . . . . . . 63TH12XX.book Page 2 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction3For assistance, please visit http://www.panasonic.com/helpProduct informationThank you for purchasing a new Panasonic digital cordless phone.Notable differences between the modelsKX-TH1201 seriesKX-TH1211 series– With telephone line jack on the back of the base unitModel No. Base unit HandsetPart No. Part No. QuantityKX-TH1201 KX-TH1201 KX-TGA930 1LModel shown isKX-TH1212.Model No. Base unit HandsetPart No. Part No. QuantityKX-TH1211 KX-TH1211 KX-TGA930 1KX-TH1212 KX-TH1211 KX-TGA930 2TH12XX.book Page 3 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction4For assistance, please visit http://www.panasonic.com/helpFeature differencesFeature highlightsModel No. Link to cell*1 Landline*2 IntercomN⇔N*3KX-TH1201 r––*4KX-TH1211 rr–*4KX-TH1212 rrr*1 Cellular lines can be used to make/answer calls with the handset by registering your cellular phones to the base unit (page 17).*2 Landline can be used to make/answer calls.*3 Intercom calls can be made between the handsets.*4 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 6).■Link to cellAllows you to make or answer cellular calls using the handset by registering up to 2 cellular phones. Your cellular phones must be Bluetooth® wireless technology compatible with this product (page 17). It is useful for maximizing the benefits of cellular services such as a cellular to cellular calling plan. For more information on this feature, please visit our website at: www.panasonic.com/CompatibleCellPhones■Talking Caller IDAllows the handset to announce the caller’s name or phone number when a call is received (page 37).■Block callsAllows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls (page 33).■Night modeAllows you to select a span of time during which the handset will not ring for outside calls (page 34).■Talking battery alert/Talking alarm clockAllows the handset to alert you if the battery is low (talking battery alert; page 15) and to alert you at the set time with a selected voice announcement such as “Good morning” as a wake-up greeting (talking alarm clock; page 34).TH12XX.book Page 4 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction5For assistance, please visit http://www.panasonic.com/helpAccessory informationSupplied accessories*1 The base unit stand comes attached to the base unit.*2 See page 6 for replacement battery information. *3 The handset cover comes attached to the handset.No. Accessory item/Order numberQuantityKX-TH1201KX-TH1211KX-TH12121AC adaptor for base unit/PQLV207T1112Telephone line cord/PQJA10075Z–113Base unit stand*1/PNKL1003Z11114Rechargeable batteries*2 2245Handset cover*3/PNYNTGA430BR1126Belt clip/PNKE1004Z11127Charger/PNLC1004ZB1128AC adaptor for charger/PQLV209T11212345678TH12XX.book Page 5 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction6For assistance, please visit http://www.panasonic.com/helpAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information.*1 KX-TH1211/KX-TH1212Replacement battery information:LReplace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Order No. HHR-4DPA). To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystoreExpanding your phone systemYou can expand your phone system by registering optional handsets (max. 6) to a single base unit.Optional handset feature overview*1 Same handset supplied with the base unitSales and support informationLTo order additional/replacement accessories, call 1-800-332-5368.LTTY users (hearing or speech impaired users) can call 1-866-605-1277.No. Accessory item Order number1Headset KX-TCA60, KX-TCA66, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94,KX-TCA952T-adaptor*1 KX-J663Battery back-up power supply KX-TCA2304Base unit stand PNKL1003Z11LHeadset shown is KX-TCA86.23Feature Model No.KX-TGA930*1 KX-TGA935Drop and splash resistance – rTH12XX.book Page 6 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction7For assistance, please visit http://www.panasonic.com/helpFor your safetyTo prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.WARNINGPower connectionLUse only the power source marked on the product.LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LNever touch the plug with wet hands. Danger of electric shock exists.InstallationLTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.Operating safeguardsLUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.LDo not disassemble the product.LKX-TH1211/KX-TH1212: Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 125 mW (max.).)LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.CAUTIONInstallation and relocationLKX-TH1211/KX-TH1212: Never install telephone wiring during an electrical storm.LKX-TH1211/KX-TH1212: Never install telephone line jacks in wet locations TH12XX.book Page 7 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction8For assistance, please visit http://www.panasonic.com/helpunless the jack is specifically designed for wet locations.LKX-TH1211/KX-TH1212: Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LKX-TH1211/KX-TH1212: Use caution when installing or modifying telephone lines.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.LThis product is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.BatteryLWe recommend using the batteries noted on page 6. USE ONLY rechargeable Ni-MH batteries AAA (R03) size.LDo not mix old and new batteries.LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.LOnly use a compatible charger to charge the batteries. Do not tamper with the charger. Failure to follow these instructions may cause the batteries to swell or explode.Important safety instructionsWhen using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSTH12XX.book Page 8 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntroduction9For assistance, please visit http://www.panasonic.com/helpFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units use radio waves to communicate with each other.LFor maximum coverage and noise-free communications, place your base unit:– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.– away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones.– avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).LCoverage and voice quality depends on the local environmental conditions.LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.EnvironmentLKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.LThe product should not be exposed to direct sunlight.LDo not place heavy objects on the power cord or top of the product.LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C(104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the product with a soft moist cloth.LDo not use benzine, thinner, or any abrasive powder.Notice for product disposal, transfer, or returnLThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.TH12XX.book Page 9 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation10For assistance, please visit http://www.panasonic.com/helpControlsBase unitALINK TO CELL indicator 1, 2B{LOCATOR}CCellular select button {1}DCellular select button {2}HandsetASpeakerB{MENU}CSoft keysDHeadset jackE{C} (TALK)F{s} (SP-PHONE: Speakerphone)GDial keypad ({*}: TONE)H{FLASH}{CALL WAIT}ICharge indicatorRinger indicatorMessage indicator*1JReceiverKDisplayL{OFF}MNavigator key ({^}/{V}/{<}/{>})? (Volume: {^}/{V})N{PAU SE}{REDIAL}O{HOLD}{INTERCOM}PMicrophoneQCharge contactsABCDAJKMNCLIOPQBCHGDEFTH12XX.book Page 10 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation11For assistance, please visit http://www.panasonic.com/help*1 KX-TH1211/KX-TH1212Using the navigator keyThe handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^},{V},{<}, or {>}.To adjust the receiver or speaker volume, press {^} to increase the volume, or press {V} to decrease the volume repeatedly while talking.Soft keysThe handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.Display/IndicatorsHandset display items*1 KX-TH1211/KX-TH1212LINK TO CELL indicator 1, 2The LINK TO CELL indicators on the base unit show the status of cellular lines.Item Meaning5Battery level[1] Handset number{V}{^}{<}{>}Volume downVolume up View PhoneKCID book L(displayed in the left)The cellular phone is connected. You are ready to make/receive cellular calls.(displayed in the right)– The cellular line is selected for the ringer setting.– A cellular call is being received or blocked on that line.Cell in useSomeone is using a cellular line.Line in use*1Someone is using the landline.Status MeaningColor Light patternGreen On The cellular phone is connected. You are ready to make/receive cellular calls.Flashing The base unit is registering a cellular phone.Flashing rapidlyThe base unit is searching for the registered cellular phone to connect (page 18).Item MeaningTH12XX.book Page 11 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation12For assistance, please visit http://www.panasonic.com/helpConnectionsConnect the AC adaptor cord (A) by pressing the plug firmly (B).KX-TH1211/KX-TH1212: Connect the telephone line cord until it clicks into the base unit and telephone line jack (C).Base unitLUse only the supplied Panasonic AC adaptor PQLV207.LKX-TH1211/KX-TH1212: Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit to work properly.*1 KX-TH1201: The base unit does not have a telephone line jack.LModel shown is KX-TH1211.Red On The cellular line is in use.Flashing A cellular call is on hold.Flashing rapidlyA cellular call is being received.Amber on A cellular phone is registered but not connected to the base unit (page 18).Light off– A cellular phone is not registered to the base unit.Status MeaningColor Light pattern(120 V AC, 60 Hz)To single-line telephonejack (RJ11C)*1BACHookTH12XX.book Page 12 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation13For assistance, please visit http://www.panasonic.com/helpChargerLUse only the supplied Panasonic AC adaptor PQLV209.Note:LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.During a power failure (KX-TH1211/KX-TH1212)The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 6).Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 6.If you subscribe to a DSL/ADSL service (KX-TH1211/KX-TH1212)Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:– noise is heard during conversations.– Caller ID features do not function properly.Battery installation and replacementImportant:LUse the supplied rechargeable batteries (Part No. HHR-65AAABU).LWhen installing the batteries:– Wipe the battery ends (S,T) with a dry cloth.– Avoid touching the battery ends (S,T) or the unit contacts.– Ensure correct polarities (S,T).LWhen replacing the batteries:– USE ONLY rechargeable Ni-MH batteries AAA (R03) size.– Do NOT use Alkaline/Manganese/Ni-Cd batteries.– We recommend using the Panasonic rechargeable batteries noted on page 6, 8.A(120 V AC, 60 Hz)HooksBTo single-line telephonejack (RJ11C)DSL/ADSL filterTH12XX.book Page 13 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation14For assistance, please visit http://www.panasonic.com/help1Press the notch on the handset cover firmly, and slide it in the direction of the arrow.2Insert the batteries negative (T)end first. Close the handset cover.Note:LWhen replacing batteries, remove the old batteries.Attention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.Battery chargePlace the handset on the charger for about 7 hours before initial use.LWhile charging, “Charging” is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, “Chargecompleted” is displayed.Note:LIt is normal for the handset to feel warm during charging.LIf you want to use the handset immediately, charge the batteries for at least 15 minutes.LClean the charge contacts of the handset and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.Rechargeable Ni-MH ONLYTH12XX.book Page 14 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation15For assistance, please visit http://www.panasonic.com/helpBattery levelNote:LThe batteries need to be charged if:– the handset alerts you with a voice announcement (talking battery alert) after you finish talking.– the handset beeps while you are engaged in a call.Panasonic Ni-MH battery performance (supplied batteries)Note:LActual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).LEven after the handset is fully charged, the handset can be left on the charger without any ill effect on the batteries.LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the charger and let it charge for at least 7 hours.Symbols used in these operating instructionsBattery icon Battery level5High6Medium7LowLWhen flashing: Needs to be charged.8EmptyOperation Operating timeIn continuous use5 hours max.Not in use (standby)11 days max.While using the clarity booster feature (page 23)3 hours max.Symbol Meaning{} The words in the brackets indicate button names/soft key names on the handset and base unit.Example:Unit keys: {C},{OFF}Soft keys: {View CID},{Phonebook}iProceed to the next operation.“” The words in quotations indicate the menu on the display.Example: “Alarm”{V}/{^}:“”Press {V} or {^} to select the words in quotations.Example:{V}/{^}:“Off”TH12XX.book Page 15 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPreparation16For assistance, please visit http://www.panasonic.com/helpSetting up the unit before useDisplay languageYou can select either “English” or “Español” as the display language. The default setting is “English”.1{MENU}i{#}{1}{1}{0}2{V}/{^}: Select the desired setting.3Press the right soft key to save. i{OFF}Voice guidance languageYou can select either “English” or “Español” as the voice announcement language of the talking alarm clock and talking battery alert. The default setting is “English”.1{MENU}i{#}{1}{1}{2}2{V}/{^}: Select the desired setting.3{Save}i{OFF}Dialing modeIf you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1{MENU}i{#}{1}{2}{0}2{V}/{^}: Select the desired setting.3{Save}i{OFF}Date and time1{MENU}i{#}{1}{0}{1}2Enter the current month, date, and year by selecting 2 digits for each.Example: July 15, 2008{0}{7}{1}{5}{0}{8}3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30{0}{9}{3}{0}4{AM/PM}: Select “AM” or “PM”.5{Save}i{OFF}Note:LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.LTo correct a digit, press {^},{V},{<},or {>} to move the cursor to the digit, then make the correction.LThe date and time may be incorrect after a power failure. In this case, set the date and time again.Available for:KX-TH1211/KX-TH1212TH12XX.book Page 16 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialLink to Cell17For assistance, please visit http://www.panasonic.com/helpLink to cell featureYour cellular phone must be Bluetooth wireless technology compatible with this product, so that you can use the handset to make or answer calls using a cellular line.This feature is useful for maximizing the benefits of cellular services (such as free night and weekend calls, or cellular to cellular calling plans) by utilizing unused peak minutes with your home phone.To use this feature, you must first register your cellular phone to the base unit and connect it to the base unit (page 18).Important:LUp to 2 cellular phones can be registered. There can be only one active Bluetooth connection at a time.LTo keep the cellular line stable between the base unit and cellular phone, we recommend you use the cellular phone within the range of the base unit.LWhile you are on a cellular call, the battery of your cellular phone is being consumed. We recommend charging your cellular phone during the call.Registering a cellular phoneImportant:LFor more details and the list of compatible cellular phones, please visit at: www.panasonic.com/CompatibleCellPhonesLBefore registering a Bluetooth enabled cellular phone to the base unit:– we recommend you change the PIN (page 17).– make sure that no Bluetooth device such as a Bluetooth headset is connected to your cellular phone.1Base unit:Press and hold the desired cellular select button ({1},{2}) until the LINK TO CELL indicator flashes green.LAfter the LINK TO CELL indicator starts flashing, the rest of the procedure must be completed within 5 minutes.2Your cellular phone:While the LINK TO CELL indicator is flashing green, follow the instructions of your cellular phone to enter the registration mode.LDepending on your cellular phone, it may ask you to enter the base unit PIN (default: “0000”).3Base unit:Wait until the LINK TO CELL indicator stops flashing and lights green to complete registration.LIt may take more than 10 seconds to complete registration.Note:LTo cancel a cellular phone from the base unit, see “Deregistering a cellular phone”, page 19.LOnly one cellular phone can be registered to a cellular select button. Deregister the unnecessary cellular phone before registering a new one (page 19).Changing the PIN (Personal Identification Number)For security, the PIN must be entered when registering a cellular phone.Important:LIf you change the PIN, please make note of your new PIN. The unit does TH12XX.book Page 17 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialLink to Cell18For assistance, please visit http://www.panasonic.com/helpnot reveal the PIN to you. If you forget your PIN, see page 55.1{MENU}i{#}{1}{3}{2}2Enter the current 4-digit PIN (default: “0000”).3Enter the new 4-digit PIN.4{Save}i{OFF}Link to cell settingsAuto connection to the cellular phoneAfter your cellular phone is connected to the base unit, and if you carry your cellular phone far from the base unit (example: if you leave the house with your cellular phone), the connection is lost. After returning closer to the base unit’s range, this feature allows the base unit to try to reconnect to the cellular phone at regular intervals. You can set how often the base unit tries to resume the connection. The default setting is “1min”.Important:LSome cellular phones lose connection after usage, please check the specification of your cellular phone for more details.1{MENU}i{#}{6}{3}{2}2{V}/{^}: Select the desired setting.3{Save}i{OFF}Note:LDepending on your cellular phone, it may ask you if you accept the connection requirement from the base unit. Refer to the operating instructions of your cellular phone for further operations.LIf necessary, you can turn this feature off. When turned off, connect the cellular phone to the base unit manually (page 18).Disconnecting/connecting the cellular phone manuallyWhen you make or answer calls with your cellular phone, we recommend you disconnect it from the base unit, otherwise received audio may not be heard on your cellular phone.You can also manually reconnect the cellular phone to the base unit without waiting for the auto connection feature to resume the connection.Base unit:Press the cellular select button ({1},{2})to disconnect/connect.Storing your area code (for users dialing only a 7-digit phone number to make a local call)You need to add your area code when making cellular calls to a phone number in your area. Once you store your area code, the area code is automatically added to the beginning of the 7-digit phone number when making cellular calls.1{MENU}i{#}{6}{3}{3}2Enter the 3-digit area code.LTo correct a digit, press {Clear}.3{Save}i{OFF}TH12XX.book Page 18 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialLink to Cell19For assistance, please visit http://www.panasonic.com/helpSelecting which handset to ring for cellular callsYou can select which handset rings when you receive a call to a registered cellular phone. The default setting is “0(All)”.1{MENU}i{#}{6}{2}{7}2{V}/{^}: Select the desired cellular phone.LWhen only 1 cellular phone is registered, go to step 3.3{Select}4{V}/{^}: Select the desired handset(s). i{>}LThe selected handsets are indicated by Q.LTo cancel a selected handset, press {>} again.5{Save}i{OFF}Turning on the discoverable modeWhen the discoverable mode is turned on, the base unit may be seen by other Bluetooth devices. The default setting is “Off”.1{MENU}i{#}{6}{2}{0}2{V}/{^}: Select the desired setting.3{Save}i{OFF}Deregistering a cellular phoneA handset can cancel a registered cellular phone from the base unit.1{MENU}i{#}{*}{1}{3}{4}2{3}{3}{5}i{OK}LWhen only 1 cellular phone is registered, go to step 4.3{V}/{^}: Select the desired cellular phone.4{Select}LAfter the cellular phone is deregistered, the handset beeps and the LINK TO CELL indicator is turned off.TH12XX.book Page 19 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialMaking/Answering Calls20For assistance, please visit http://www.panasonic.com/helpMaking calls using a cellular lineImportant:LOnly 1 cellular line can be used at a time.LBefore making or answering calls, confirm that the LINK TO CELL indicator lights green (page 11).KX-TH12011Lift the handset and dial the phone number.LTo correct a digit, press {Clear}.2Press {Cell} or {C}.LWhen only 1 cellular phone is registered, the unit starts dialing. Go to step 4.3{V}/{^}: Select the desired cellular phone. i{Select}4When you finish talking, press {OFF} or place the handset on the charger.Using the speakerphone1Dial the phone number, and press {s}.LWhen only 1 cellular phone is registered, the unit starts dialing. Go to step 3.2{V}/{^}: Select the desired cellular phone. i{Select}LSpeak alternately with the other party.3When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch back to the receiver, press {C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.KX-TH1211/KX-TH1212Important:LA cellular line cannot be used while using the landline.1Lift the handset and dial the phone number.LTo correct a digit, press {Clear}.2{Cell}LWhen only 1 cellular phone is registered, the unit starts dialing. Go to step 4.3{V}/{^}: Select the desired cellular phone. i{Select}4When you finish talking, press {OFF} or place the handset on the charger.Note:LTo switch to the speaker, press {s}.To switch back to the receiver, press {C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).1{REDIAL}2{V}/{^}: Select the desired phone number.3KX-TH1201: {C}/{Cell}KX-TH1211/KX-TH1212: {Cell}TH12XX.book Page 20 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialMaking/Answering Calls21For assistance, please visit http://www.panasonic.com/helpLWhen only 1 cellular phone is registered, the unit starts dialing.4When 2 cellular phones are registered:{V}/{^}: Select the desired cellular phone. i{Select}Erasing a number in the redial list1{REDIAL}2{V}/{^}: Select the desired phone number.3{Erase}i{Yes}i{OFF}Making calls using the landlineImportant:LThe landline cannot be used while using a cellular line.1Lift the handset and dial the phone number.LTo correct a digit, press {Clear}.2{C}3When you finish talking, press {OFF} or place the handset on the charger.Using the speakerphone1Dial the phone number, and press {s}.LSpeak alternately with the other party.2When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch back to the receiver, press {C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).1{REDIAL}2{V}/{^}: Select the desired phone number.3{C}Note:LTo erase a number, see “Erasing a number in the redial list”, page 21.Pause (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 25).Example: If you need to dial the line access number “9” when making outside calls with a PBX:1{9}i{PAUSE}2Dial the phone number. i{C}Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.Available for:KX-TH1211/KX-TH1212TH12XX.book Page 21 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialMaking/Answering Calls22For assistance, please visit http://www.panasonic.com/helpAnswering callsWhen a call is being received, the ringer indicator flashes rapidly.1Lift the handset and press {C} or {s} when the handset rings.LYou can also answer the call by pressing any dial key from {0} to {9},{*}, or {#}.(Any key answer feature)2When you finish talking, press {OFF} or place the handset on the charger.Auto talkYou can answer calls simply by lifting the handset off the charger. You do not need to press {C}. To turn this feature on, see page 29.Adjusting the handset ringer volumePress {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call.Note:LYou can also program the handset ringer volume beforehand (page 30, 31).Temporary handset ringer offWhile the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.Useful features during a callHoldThis feature allows you to put an outside call on hold.1Press {HOLD} 2 times during an outside call.2To release hold, press {C}.LKX-TH1211/KX-TH1212: Another handset user can take the landline call by pressing {C}.Note:LIf a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 1 additional minute on hold, the call is disconnected.LKX-TH1211/KX-TH1212: If another phone is connected to the same line (page 13), you can also take the landline call by lifting its handset.MuteWhile mute is turned on, you can hear the other party, but the other party cannot hear you.1Press {Mute} during an outside call.L{Mute} flashes.2To return to the conversation, press {Mute} again.Note:L{Mute} is a soft key visible on the handset display during a call.Flash for landline callsAvailable for:KX-TH1211/KX-TH1212TH12XX.book Page 22 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialMaking/Answering Calls23For assistance, please visit http://www.panasonic.com/help{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:LTo change the flash time, see page 31.For call waiting or Call Waiting Caller ID service usersTo use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.If you subscribe to both Caller ID and Call Waiting with Caller ID services,the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.1Press {CALL WAIT} to answer the 2nd call.2To switch between calls, press {CALL WAIT}.Note:LPlease contact your service provider/telephone company for details and availability of this service in your area.Temporary tone dialing for landline calls (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).Press {*} (TONE) before entering access numbers which require tone dialing.Handset clarity boosterThis feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.LWhile this feature is turned on the battery operating time is shortened (page 15).Call share for landline callsThis feature allows you to join an existing outside call.To join the conversation, press {C}when the other handset is on an outside call.Note:LA maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions.Available for:KX-TH1211/KX-TH1212Available for:KX-TH1211/KX-TH1212TH12XX.book Page 23 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialShared Phonebook24For assistance, please visit http://www.panasonic.com/helpShared phonebookThe shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook.Important:LOnly 1 person can access the shared phonebook at a time.Adding entries1{Phonebook}2{Add}3Enter the party’s name (16 characters max.). i{Next}4Enter the party’s phone number (32 digits max.). i{Next}i{Save}LTo add other entries, repeat from step 2.5{OFF}Note:LCaller ID subscribers can use ringer ID feature (page 38).Character table for entering namesLTo enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.Correcting a mistakePress {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number.LPress and hold {Clear} to erase all characters or numbers.Finding and calling a phonebook entryScrolling through all entries■Using a cellular line1{Phonebook}i{Search}2{V}/{^}: Select the desired entry.3KX-TH1201: {C}/{Cell}KX-TH1211/KX-TH1212: {Cell}LWhen only 1 cellular phone is registered, the unit starts dialing.4When 2 cellular phones are registered:{V}/{^}: Select the desired cellular phone. i{Select}■Using the landline (KX-TH1211/KX-TH1212)1{Phonebook}i{Search}2{V}/{^}: Select the desired entry.3{C}Key Character{1}&’(),–./1{2}a b c ABC2{3}def DEF3{4}ghi GHI 4{5}jklJKL5{6}mn o MNO6{7}pqr sPQRS7{8}tuvTUV8{9}wx y z WXYZ 9{0}0Space{*} ;{#} #Key CharacterTH12XX.book Page 24 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialShared Phonebook25For assistance, please visit http://www.panasonic.com/helpSearching by first character (alphabetically)1{Phonebook}i{Search}2Press the dial key ({0} – {9},{*},or {#}) which contains the character you are searching for (page 24).LPress the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.LIf there is no entry corresponding to the character you selected, the next entry is displayed.3{V}/{^}: Scroll through the phonebook if necessary.4■ Using a cellular line:To dial the phone number, follow steps 3 and 4, “Scrolling through all entries”, page 24.■ Using the landline (KX-TH1211/KX-TH1212):To dial the phone number, press {C}.Editing entries1Find the desired entry (page 24). i{Option}2{V}/{^}:“Edit”i{Select}3Edit the name if necessary (16 digits max.; page 24). i{Next}4Edit the phone number if necessary (32 characters max.). i{Next}i{Save}i{OFF}Erasing entries1Find the desired entry (page 24). i{Option}2{V}/{^}:“Erase”i{Select}3{Yes}i{OFF}Chain dialThis feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.1During an outside call, press {MENU}.LInstead of pressing {MENU}, you can also press {Ph.book} if it is shown on the display.2{V}/{^}: Select the desired entry.3Press {Call} to dial the number.Note:LKX-TH1211/KX-TH1212: When storing a calling card access number and your PIN in the phonebook as 1 phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 21).LKX-TH1211/KX-TH1212: If you have rotary/pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.TH12XX.book Page 25 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming26For assistance, please visit http://www.panasonic.com/helpProgrammable settingsYou can customize the unit by programming the following features using the handset.To access the features, there are 2 methods:– scrolling through the display menus (page 26)– using the direct commands (page 29)LMainly the direct command method is used in these operating instructions.Programming by scrolling through the display menus1{MENU}2Press {V} or {^} to select the desired main menu. i{Select}3Press {V} or {^} to select the desired item in sub-menu 1. i{Select}LIn some cases, you may need to select from sub-menu 2. i{Select}4Press {V} or {^} to select the desired setting. i{Save}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.Note:LSee page 29 to page 31 for the default setting.KX-TH1201Main menu Sub-menu 1 Sub-menu 2 PageBlock calls*1 ––33Night mode On/Off –34Start/End –34Ringer for cell Ringer volume ––Ringer tone ––Set date & time Date and time*1 –16Alarm –34TalkingCallerID––37Customersupport––35TH12XX.book Page 26 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming27For assistance, please visit http://www.panasonic.com/help*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.KX-TH1211/KX-TH1212Link to cell Select HS(ring)*1–19Autoconnection*1–18Areacode(cell)*1–18Discoverable*1 –19Change PIN*1 –17Deregistration –19Initial setting LCD contrast ––Key tone ––Auto talk –22Registration HS registration 35Deregistration 36ChangelanguageDisplay 16Voice prompt*1 16Main menu Sub-menu 1 Sub-menu 2 PageV.M. access*1 ––42Block calls*1 ––33Night mode On/Off –34Start/End –34Ringer setting Ringer volume ––Ringer tone ––Ringer for cell Ringer volume ––Ringer tone ––Set date & time Date and time*1 –16Alarm –34Timeadjustment*1––TalkingCallerID––37Customersupport––35Main menu Sub-menu 1 Sub-menu 2 PageTH12XX.book Page 27 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming28For assistance, please visit http://www.panasonic.com/help*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.Link to cell Select HS(ring)*1–19Autoconnection*1–18Areacode(cell)*1–18Discoverable*1 –19Change PIN*1 –17Deregistration –19Initial setting Voice Mail Store VM access#*1 41VM tone detect*1 41Message alert –42LCD contrast ––Key tone ––Auto talk –22Caller ID edit*1–39Set tel line Set dial mode*1 16Set flash time*1 22Set line mode*1 –Registration HS registration 35Deregistration 36ChangelanguageDisplay 16Voice prompt*1 16Main menu Sub-menu 1 Sub-menu 2 PageTH12XX.book Page 28 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming29For assistance, please visit http://www.panasonic.com/helpProgramming using the direct commands1{MENU}i{#}2Enter the desired feature code.3Enter the desired setting code. i{Save}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.Note:LIn the following table, < > indicates the default settings.*1 If “System setting” column is checked, you do not need to program the same item using another handset.*2 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.Feature FeaturecodeSetting code System setting*1PageAlarm {7}{2}{0}{1}:Once {2}:Daily{0}: <Off>–34Auto talk*2 {2}{0}{0}{1}:On {0}: <Off>–22Block calls {2}{1}{7}–r33Customersupport{6}{8}{0}––35Date and time {1}{0}{1}–r16Deregistration {1}{3}{1}––36Display(Change language){1}{1}{0}{1}: <English>{2}:Español–16Night mode(On/Off){2}{3}{8}{1}:On {0}: <Off>–34Night mode(Start/End){2}{3}{7}<11:00 PM/6:00 AM>– 34HSregistration(Handset registration){1}{3}{0}––35Key tone*3 {1}{6}{5}{1}: <On>{0}:Off ––LCD contrast(Display contrast){1}{4}{5}{1}–{6}: Level 1–6 <3> – –TalkingCallerID{1}{6}{2}{1}: <On>{0}:Off –37Voice prompt(Change language){1}{1}{2}{1}: <English>{2}:Españolr16TH12XX.book Page 29 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming30For assistance, please visit http://www.panasonic.com/help*3 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.For cellular lines*1 If “System setting” column is checked, you do not need to program the same item using another handset.*2 If you select one of the melody ringer tones, the ringer tone will continue to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.*3 When the ringer volume is set to off for a cellular line, “Ringer off” is not displayed in standby mode.Feature FeaturecodeSetting code System setting*1PageAreacode(cell){6}{3}{3}–r18Autoconnection{6}{3}{2}{1}: <1min>{2}:3min{3}:5min{4}:10min{0}:Offr18Cellular line mode{1}{5}{7}–r35Change PIN {1}{3}{2}–r17Deregistration {*}{1}{3}{4}––19Discoverable {6}{2}{0}{1}:On {0}: <Off>r19Ringer tone*2(Cellular line 1){6}{2}{9}i{1}{1}–{3}:Tone 1–<3>{4}–{7}:Melody 1–4––Ringer tone*2(Cellular line 2){6}{2}{9}i{2}–Ringer volume*3(Cellular line 1){6}{2}{8}i{1}{1}: Low{2}: Medium{3}: <High> {0}: Off ––Ringer volume*3(Cellular line 2){6}{2}{8}i{2}–SelectHS(ring){6}{2}{7}–r19TH12XX.book Page 30 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming31For assistance, please visit http://www.panasonic.com/helpFor landline (KX-TH1211/KX-TH1212)*1 If “System setting” column is checked, you do not need to program the same item using another handset.*2 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.*3 If you select one of the melody ringer tones, the ringer tone will continue to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.*4 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.Feature FeaturecodeSetting code System setting*1PageCaller ID edit(Caller ID number auto edit){2}{1}{4}{1}: <On>{0}:Off r39Message alert {3}{4}{0}{1}: <On>{0}:Off –42Ringer tone*2, *3 {1}{6}{1}{1}–{3}:Tone <1>–3{4}–{7}:Melody 1–4––Ringer volume {1}{6}{0}{1}: Low {2}: Medium{3}: <High> {0}: Off––Set dial mode {1}{2}{0}{1}:Pulse{2}: <Tone>r16Set flash time*4{1}{2}{1}{1}: <700ms>{2}:600ms{3}:400ms{4}:300ms{5}:250ms{6}:110ms{7}:100ms{8}:90msr22Set line mode*5 {1}{2}{2}{1}:A{2}: <B>r–Store VM access#{3}{3}{1}–r41Timeadjustment*6(Caller ID subscribers only){2}{2}{6}{1}: <Caller ID[auto]>{0}:Manualr–V.M. access {3}{3}{0}––42VM tone detect {3}{3}{2}{1}: <On>{0}:Off r41TH12XX.book Page 31 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming32For assistance, please visit http://www.panasonic.com/help*5 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”.*6 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.TH12XX.book Page 32 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming33For assistance, please visit http://www.panasonic.com/helpSpecial instructions for programmable settingsBlock calls (Caller ID subscribers only)This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls.You can store up to 20 phone numbers in the block call list by using the caller list or by entering the numbers directly.When a call is received, the unit rings for a short time while identifying the caller. If the phone number matches an entry in the block call list, the unit sends out a busy tone to the caller, then disconnects the call.Important:LYou must store the phone number with an area code (10 digits) in the block call list.LWhen the unit receives a call from a number that is stored in the block calls list:– while receiving the call, “Callerblocked” will be displayed and the number will not be displayed.– when the call is disconnected, the number is logged in the caller list (page 38) with #.LDepending on your cellular phone or cellular phone service, this feature may work differently. When a cellular call is received from a phone number in the block call list:– the call may be transferred to the voice mail service of your cellular phone.– the caller may not hear the busy tone before the call is disconnected.Storing unwanted callers from the caller list1{View CID}2{V}/{^}: Select the item to be blocked. i{Option}3{V}/{^}:“Edit & Save”i{Select}LTo edit the number, press {Edit}repeatedly until the phone number is shown in the 10-digit format.4{Save}5{V}/{^}:“Block calls”i{Select}6{Yes}i{OFF}Storing unwanted callers by entering phone numbers1{MENU}i{#}{2}{1}{7}i{Add}2Enter the phone number (32 digits max.).LTo erase a digit, press {Clear}.3{Save}i{OFF}Viewing/editing/erasing block call numbers1{MENU}i{#}{2}{1}{7}2{V}/{^}: Select the desired item.LTo exit, press {OFF}.3Proceed with the desired operation.■Editing a number:{Edit}i Edit the phone number. i{Save}i{OFF}■Erasing a number:{Erase}i{Yes}i{OFF}Note:LWhen editing, press the desired dial key to add a digit, {Clear} to erase.TH12XX.book Page 33 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming34For assistance, please visit http://www.panasonic.com/helpNight modeNight mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset.Important:LSet the date and time beforehand (page 16).LIf you have set the alarm, the alarm sounds even if the night mode is turned on.Setting the start and end time1{MENU}i{#}{2}{3}{7}2Enter the desired hour and minute you wish to start this feature.3{AM/PM}: Select “AM” or “PM”.i{V}4Enter the desired hour and minute you wish to end this feature.5{AM/PM}: Select “AM” or “PM”.6{Save}i{OFF}Note:LTo correct a digit, press {^},{V},{<},or {>} to move the cursor to the digit, then make the correction.Turning night mode on/off1{MENU}i{#}{2}{3}{8}2{V}/{^}: Select “On” or “Off”.i{Save}i{OFF}Note:LWhen the night mode is turned on, “Night mode” is displayed during the selected period.AlarmYou can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 1 minute. The following alarm sounds are available:–“Tone & Melody”: You can choose an alarm sound from 3 tones and 4 melodies.–“Voice”: You can choose one of the 7 pre-recorded announcements:– “Good morning”– “It’s time for dinner”– “It’s time for lunch”– “It’s time for the game”– “It’s time for your meeting”– “It’s time to pick up the children”– “Happy birthday”The handset makes the selected announcement at the set time (talking alarm clock).Important:LSet the date and time beforehand (page 16).1{MENU}i{#}{7}{2}{0}2{V}/{^}: Select the desired alarm option. i{Select}3Set the desired time. i{OK}4{V}/{^}: Select “Tone & Melody”or “Voice”.i{Select}5{V}/{^}: Select the desired item. i{Save}Off Turns alarm off. Go to step 6.Once An alarm sounds once at the set time. Enter the desired month, date, and year.Daily An alarm sounds daily at the set time.TH12XX.book Page 34 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming35For assistance, please visit http://www.panasonic.com/helpLIf you set a tone or melody, we recommend selecting a different one for outside calls.6{OFF}Note:LTo stop the alarm, press any dial key or place the handset on the charger.LWhen the handset is in use, the alarm will not sound until the handset is in standby mode.LIf the talking alarm clock is set at the same time for two or more handsets, the first handset makes the announcement, while the other handsets only sound the tone.LIf the other unit is in use at the set time, the handsets sound the tone instead of the selected announcement.LIf you select “Once”, the setting changes to “Off” after the alarm sounds.LKX-TH1201: The ringer volume for the alarm follows the higher volume level of 2 lines (page 30). When the ringer volume is set to off for both lines, the alarm sound is heard at a low level.LKX-TH1211/KX-TH1212: The ringer volume for the alarm follows the volume level of the landline. When the ringer volume for the landline is set to off (page 31), the alarm sound is heard at a low level.Customer supportThe handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer.1{MENU}i{#}{6}{8}{0}2{OFF}Cellular line modeIf you do not use the landline and only use cellular lines, we recommend setting the unit to the cellular line mode.Once you set this mode:– other than the soft key {Cell},{C} or {s} can be used.– programmable settings for the landline are not displayed and become inapplicable (page 27, 31, 31).1{MENU}i{#}{1}{5}{7}2{OFF}When you use the landline againBefore connecting the telephone line to the base unit, perform the above setting again.Registering a unitOperating additional handsetsAdditional handsetsUp to 6 handsets can be registered to the base unit.Important:LSee page 6 for information on the available models.Registering a handset to a base unitThe supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset.1Handset:{MENU}i{#}{1}{3}{0}2Base unit:TH12XX.book Page 35 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialProgramming36For assistance, please visit http://www.panasonic.com/helpPress and hold {LOCATOR} for 4 seconds.LIf all registered handsets start ringing, press the same button to stop. Then repeat this step.LThe next step should be completed within 90 seconds.3Handset:Press {OK}, then wait until a long beep sounds.4{OFF}Note:LWhile registering, “Baseregistering” is displayed on all registered handsets.LWhen you purchase an additional handset, refer to the additional handset’s installation manual for registration.Deregistering a handsetA handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.1{MENU}i{#}{1}{3}{1}2{3}{3}{5}i{OK}3Select the handset you want to cancel by pressing the desired handset number.TH12XX.book Page 36 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialCaller ID Service37For assistance, please visit http://www.panasonic.com/helpUsing Caller ID serviceImportant:LThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received, the phone number is displayed.LKX-TH1211/KX-TH1212: For landline calls, the caller’s name is also displayed.Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.LKX-TH1211/KX-TH1212: If the unit cannot receive caller information from landline calls, the following is displayed:–“Out of area”: The caller dialed from an area which does not provide Caller ID service.–“Private caller”: The caller requested not to send caller information.–“Long distance”: The caller made a long distance call.LKX-TH1211/KX-TH1212: If the unit is connected to a PBX system, caller information may not be received properly. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats the call as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.Phonebook name displayWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.Talking Caller IDThis feature lets you know who is calling without looking at the display.To use this feature, you must:– subscribe to Caller ID service of your service provider/telephone company.– turn this feature on (page 29).When caller information is received, the handsets announce the caller’s name or phone number received from your service provider/telephone company following every ring. The unit announces in English only.LName pronunciation may vary. This feature may not pronounce all names correctly.LCaller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the handset may not be able to display or announce the entire name.LThe announcement is heard at the same level as the ringer volume (page 30, 31).LWhen you receive a call while on the phone, the 2nd caller’s information is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services.Phonebook name announcementWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced.TH12XX.book Page 37 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialCaller ID Service38For assistance, please visit http://www.panasonic.com/helpRinger IDThis feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook entry. When a call is received from a caller stored in the phonebook, the assigned ringer rings after the caller information is displayed.If you select “No Ringer ID” (default), the handset uses the ringer tone you selected on page 30 when a call is received from that caller.1Find the desired item (page 24). i{Option}2{V}/{^}:“Ringer ID”i{Select}3{V}/{^}: Select the desired setting.4{Save}i{OFF}Note:LWhen you assign the ringer ID to an entry in the shared phonebook using one handset, it is applied for all handsets.Caller listImportant:LOnly 1 person can access the caller list at a time.Viewing the caller list and calling back■ Using a cellular line1{View CID}2Press {V} to search from the most recent call, or {^} to search from the oldest call.3To call back:KX-TH1201: {C}/{Cell}KX-TH1211/KX-TH1212: {Cell}LWhen only 1 cellular phone is registered, the unit starts dialing.ORTo exit, press {OFF}.4When 2 cellular phones are registered:{V}/{^}: Select the desired cellular phone. i{Select}■Using the landline (KX-TH1211/KX-TH1212)1{View CID}2Press {V} to search from the most recent call, or {^} to search from the oldest call.3To call back, press {C}.To exit, press {OFF}.Note:LIf the item has already been viewed or answered, Q is displayed, even if it was viewed or answered using another handset.Ly indicates the caller information was received from the cellular line.TH12XX.book Page 38 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialCaller ID Service39For assistance, please visit http://www.panasonic.com/helpEditing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1{View CID}2{V}/{^}: Select the desired entry. i{Option}3{V}/{^}:“Edit & Call”i{Select}4Press {Edit} repeatedly until the phone number is shown in the desired format.5■ Using a cellular line:To dial the phone number, follow steps 3 and 4, “Viewing the caller list and calling back”, page 38.■ Using the landline (KX-TH1211/KX-TH1212):To dial the phone number, press {C}.Caller ID number auto edit featureOnce you call back an edited number, the unit remembers the Area Code and Format of the Edited Number. Next time when someone calls from the same Area Code, caller information is customized by the unit as follows:– When the call is being received, the Caller ID number is displayed in the same Format as the Edited Number.– After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number.For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.This feature can be turned on or off (page 31).Note:LPhone numbers from the 4 most recently edited area codes are automatically edited.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.1Local phone numberExample:2Area code – Local phone numberExample:31 – Area code – Local phone numberExample:321-5555555-321-55551-555-321-5555Available for:KX-TH1211/KX-TH1212TH12XX.book Page 39 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialCaller ID Service40For assistance, please visit http://www.panasonic.com/helpErasing selected caller information1{View CID}2{V}/{^}: Select the desired entry. i{Option}3{V}/{^}:“Erase”i{Select}4{Yes}i{OFF}Erasing all caller information1{View CID}2{All erase}i{Yes}Storing caller information into the phonebook1{View CID}2{V}/{^}: Select the desired entry. i{Option}3{V}/{^}:“Edit & Save”i{Select}LTo edit the number, press {Edit}repeatedly until the phone number is shown in the desired format.4{Save}5{V}/{^}:“Phonebook”i{Select}LIf there is name information for the caller, go to step 7.6Enter the name (16 characters max.; page 24). i{Next}i{Save}7{OFF}TH12XX.book Page 40 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialVoice Mail Service for Landline41For assistance, please visit http://www.panasonic.com/helpVoice mail service for landlineVoice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.Storing the voice mail (VM) access numberIn order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 42).1{MENU}i{#}{3}{3}{1}2Enter your access number (32 digits max.). i{Save}i{OFF}Note:LWhen storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page 21) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.Example:To erase the voice mail access number1{MENU}i{#}{3}{3}{1}2Press and hold {Clear} until all digits are erased. i{Save}i{OFF}Voice mail (VM) tone detectionYour service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company does not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required, contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.1{MENU}i{#}{3}{3}{2}2{V}/{^}: Select the desired setting. i{Save}i{OFF}Available for:KX-TH1211/KX-TH12121-222-333-4444VM access numberPauses PasswordPPPP 8888TH12XX.book Page 41 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialVoice Mail Service for Landline42For assistance, please visit http://www.panasonic.com/helpListening to voice mail messagesThe unit lets you know that you have new voice mail messages in the following ways:–“New Voice Mail” is displayed on the handset.– The message indicator on the handset flashes slowly if message alert feature is turned on (“Message alert”; page 42).1Press {C}, then press {VM} within 15 seconds.OR{MENU}i{#}{3}{3}{0}LThe speakerphone turns on.2Follow the pre-recorded instructions.3When finished, press {OFF}.Note:LIf {VM} is not displayed, the voice mail access number has not been stored. Store the number (page 41).LIf the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF}until the handset beeps.LIf your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages.LIf your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually.Message alertYou can select whether or not the message indicator on the handset flashes slowly when there are new recorded messages in the voice mail system. The default setting is “On”.1{MENU}i{#}{3}{4}{0}2{V}/{^}: Select the desired setting. i{Save}i{OFF}Note:LWhile message alert is on, battery operating time is shortened (page 15).TH12XX.book Page 42 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntercom/Locator43For assistance, please visit http://www.panasonic.com/helpIntercomIntercom calls can be made between handsets.Note:LIf you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}.LWhen paging a unit for an intercom call, the paged unit beeps for 1 minute.Making an intercom call1{INTERCOM}2{V}/{^}: Select the desired unit. i{Select}LTo stop paging, press {OFF}.3When you finish talking, press {OFF}.Answering an intercom call1Press {C} to answer the page.2When you finish talking, press {OFF}.Note:LKX-TH1201: The ringer volume for intercom calls follows the higher volume level of 2 lines. When the ringer volume is set to off for both lines (page 30), the handset rings at a low level.LKX-TH1211/KX-TH1212: The ringer volume for intercom calls follows the volume level of the landline. When the ringer volume for the landline is set to off (page 31), the handset rings at a low level.Transferring callsOutside calls can be transferred between 2 handsets.1During an outside call, press {INTERCOM} to put the call on hold.2{V}/{^}: Select the desired unit. i{Transfer}3Wait for the paged party to answer.LIf the paged party does not answer, press {C} to return to the outside call.4{OFF}LThe outside call is being routed to the handset.Answering transferred callsPress {C} to answer the page.LAfter the paging party disconnects, you can talk to the outside caller.Conference calls on the landline2 handsets can have a conference call with an outside party on the landline.1During an outside call, press {INTERCOM} to put the call on hold.2{V}/{^}: Select the desired unit. i{Transfer}3Wait for the paged party to answer.LIf the paged party does not answer, press {C} to return to the outside call.4{Conf}Available for:KX-TH1211/KX-TH1212TH12XX.book Page 43 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIntercom/Locator44For assistance, please visit http://www.panasonic.com/helpLTo leave the conference, press {OFF}. The other parties can continue the conversation.LTo put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}.Note:LConference calls on a cellular line are not available.Handset locatorYou can locate a misplaced handset by paging it.1Base unit:{LOCATOR}LAll registered handsets beep for 1 minute.2To stop paging:Base unit:Press {LOCATOR}.Handset:Press {OFF}.TH12XX.book Page 44 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information45For assistance, please visit http://www.panasonic.com/helpBelt clipYou can hang the handset on your belt or pocket using the supplied belt clip.To attach the belt clipTo remove the belt clipWall mountingBase unitLKX-TH1201: The base unit does not have a telephone line jack.1Remove the base unit stand by pushing (A) and sliding down (B).LModel shown is KX-TH1211.2Tuck the telephone line cord and connect the cord. (KX-TH1211/KX-TH1212)Mount the unit by inserting the mounting pins into the round openings on the unit (for pin 2, use the round cut out at the bottom of the unit if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 12).LThere are 2 common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.LModel shown is KX-TH1211.BA(120 V AC, 60 Hz)83 mm (31/4 inches)or102 mm (4 inches)1283 mm(31/4 inches)102 mm(4 inches)21TH12XX.book Page 45 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information46For assistance, please visit http://www.panasonic.com/help3KX-TH1211/KX-TH1212:Put the telephone line cord into the gap between the wall and the base unit.To attach the base unit standPlace the base unit stand by fitting the tab into the slot on the base unit. Then slide the stand until it clicks.LModel shown is KX-TH1211.Charger1Drive the screws (not included) into the wall.2Mount the charger (A), then slide it down (B) and to the right (C) until it is secure.Headset (optional)Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 6.Switching a call between the headset and handset speakerphoneTo switch to the handset speakerphone, press {s}.To return to the headset, press {C}.25.4 mm(1 inch)Screws(120 V AC, 60 Hz)ABCTH12XX.book Page 46 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information47For assistance, please visit http://www.panasonic.com/helpError messagesIf the unit detects a problem, one of the following messages is shown on the display.Display message Cause/solutionBusyorSystem is busy. Please try again later.LThe called handset is in use.LOther units are in use and the system is busy. Try again later.LThe handset you are using is too far from the base unit. Move closer and try again.LA line is being used by another handset. A cellular line and the landline cannot be used at a time.LYou tried to join the outside call on the cellular line. Only an existing outside call on the landline can be joined.LThe handset’s registration may have been canceled. Re-register the handset (page 35).Don’t use this battery. LA wrong type of batteries such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 6, 13.Error!! LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again.Insert battery LThe handset was placed on the charger without batteries. Insert the batteries properly (page 13).Invalid LThere is no handset registered to the base unit matching the handset number you entered.LThe handset is not registered to the base unit. Register the handset (page 35).LNo cellular phone is registered to the base unit. Register a cellular phone (page 17).No link to base. Reconnect AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 35).TH12XX.book Page 47 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information48For assistance, please visit http://www.panasonic.com/help*1 KX-TH1211/KX-TH1212Phonebook full LThe phonebook memory is full. Erase unnecessary entries (page 25).Store VM access#*1 LYou have not stored the voice mail access number. Store the number (page 41).Display message Cause/solutionTH12XX.book Page 48 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information49For assistance, please visit http://www.panasonic.com/helpTroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.General useProblem Cause/solutionThe unit does not work. LMake sure the batteries are installed correctly (page 13).LFully charge the batteries (page 14).LCheck the connections (page 12).LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset has not been registered to the base unit. Register the handset (page 35).I cannot register a cellular phone to the base unit.LDepending on the compatibility of the cellular phone, you may not be able to register it to the base unit.LConfirm that your cellular phone supports the hands-free profile (HFP) specification. If it does not, you cannot register it to the base unit.LConfirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone.LThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.LIt may take more than 10 seconds to complete registration after you have performed all operations with the cellular phone. Wait until the LINK TO CELL indicator stops flashing and lights green.LIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone.TH12XX.book Page 49 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information50For assistance, please visit http://www.panasonic.com/helpI cannot connect a cellular phone to the base unit.LDepending on the compatibility of your cellular phone, you may not be able to connect it to the base unit.LConfirm that you have registered your cellular phone to the base unit using the cellular phone (page 35). Refer to the operating instructions of your cellular phone for registration.LConfirm that your cellular phone is turned on.LConfirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone.LThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.LConfirm that your cellular phone is placed within the range of the base unit.LDepending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on. You can connect to the base unit manually (page 18).LIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone.LDepending on your cellular phone, you may be asked to accept the connection requirement from the base unit. Refer to the operating instructions of your cellular phone for further operations.Problem Cause/solutionTH12XX.book Page 50 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information51For assistance, please visit http://www.panasonic.com/help*1 KX-TH1211/KX-TH1212Programmable settingsBattery rechargeI cannot hear a dial tone. LMake sure the base unit’s AC adaptor is connected properly (page 12).LMake sure that the LINK TO CELL indicator lights green and the cellular phone is connected to the base unit (page 18).LMake sure the telephone line cord is connected properly (page 12).*1LIf you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.*1LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.*1The indicator on the handset flashes slowly.LNew voice mail messages have been recorded. Listen to the new voice mail messages (page 42).*1Problem Cause/solutionI have changed the display language to a language I cannot read.LChange the display language (page 16).While programming, the handset starts to ring.LA call is being received. Answer the call and start again after hanging up.I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 36).LPlace the handset and the base unit away from other electrical appliances.Problem Cause/solutionThe handset beeps and/or 7 flashes.LBattery charge is low. Fully charge the batteries (page 14).Problem Cause/solutionTH12XX.book Page 51 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information52For assistance, please visit http://www.panasonic.com/helpMaking/answering calls, intercomI fully charged the batteries, but 7 still flashes or 8 is displayed.LClean the charge contacts and charge again (page 14).LIt is time to replace the batteries (page 13).I fully charged the batteries, but the operating time seems to be shorter.LClean the battery ends (S,T) and the charge contacts with a dry cloth, and charge again.Problem Cause/solutionNoise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Place the base unit and use the handset away from sources of interference.LMove closer to the base unit.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.*1I cannot make local calls with the handset using a cellular line.LYou need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 18).I cannot make and answer cellular calls with the handset.LDepending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit.LConfirm that your cellular phone is turned on.LConfirm that your cellular phone is connected to the base unit (page 11).LConfirm that your cellular phone is placed within the range of the base unit.LIf someone is talking on a cellular call or customizing the cellular settings, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time.LThe cellular phone is being used separately from your system.Problem Cause/solutionTH12XX.book Page 52 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information53For assistance, please visit http://www.panasonic.com/help*1 KX-TH1211/KX-TH1212I can make or answer cellular calls but cannot hear a sound.LThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.LDisconnect and connect the base unit AC adaptor and try again.I cannot switch cellular calls from the handset to the cellular phone.LYour cellular phone may not support this feature. Refer to the operating instructions of your cellular phone.The handset does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 30, 31).LNight mode is turned on. Turn it off (page 34).I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 16).*1LThe handset is too far from the base unit. Move closer and try again.LThe registered cellular phone has been disconnected from the base unit. Reconnect the cellular phone (page 18).LA line is in use. Only 1 line can be used at a time.I cannot make long distance calls.*1LMake sure that you have long distance service.Problem Cause/solutionTH12XX.book Page 53 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information54For assistance, please visit http://www.panasonic.com/helpCaller ID/Talking Caller IDProblem Cause/solutionCaller information is not displayed.LYou need to subscribe to Caller ID service. Contact your service provider/telephone company for details.LIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.*1LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.*1LThe name display service for landline calls may not be available in some areas. Contact your service provider/telephone company for details.*1LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.Caller information is displayed or announced late.LDepending on your service provider/telephone company, the unit may display or announce the caller’s information at 2nd ring or later.LMove closer to the base unit.Caller information is not announced.LThe handset ringer volume is turned off. Adjust it (page 30, 31).LThe Talking Caller ID feature is turned off. Turn it on (page 29).The caller list/incoming phone numbers are not edited automatically.*1LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 31).LYou need to call back the edited number to activate Caller ID number auto edit.I cannot dial the phone number edited in the caller list.*1LThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 39).Time on the unit is shifted.*1 LIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to off (page 31).TH12XX.book Page 54 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information55For assistance, please visit http://www.panasonic.com/help*1 KX-TH1211/KX-TH1212Liquid damageCaution:LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.PIN for cellular phone registrationThe 2nd caller’s information is not displayed during an outside call.LIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).Problem Cause/solutionLiquid or other form of moisture has entered the handset/base unit.LDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.Problem Cause/solutionI cannot remember the PIN. LChange the PIN using the following method.1{MENU}i{#}{1}{3}{2}2{*}{7}{0}{0}{0}3Enter the new 4-digit PIN. i{Save}i{OFF}Problem Cause/solutionTH12XX.book Page 55 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information56For assistance, please visit http://www.panasonic.com/helpFCC and other informationThis equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. NOTE:This equipment has been tested andfound to comply with the limits for aClass B digital device, pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable TH12XX.book Page 56 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information57For assistance, please visit http://www.panasonic.com/helpFCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided.NoticeL FCC ID can be found inside the battery compartment or on the back of the units.KX-TH1211/KX-TH1212This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the back of the unit)A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.L Ringer Equivalence No. (REN)....... 0.1BTH12XX.book Page 57 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information58For assistance, please visit http://www.panasonic.com/helpThe telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off- peak hours, such as early morning or late evenings.NoticeENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.TH12XX.book Page 58 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information59For assistance, please visit http://www.panasonic.com/helpSpecifications■Standard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)Bluetooth wireless technology 1.2■Number of channels:60 Duplex Channels (DECT 6.0)79 Duplex Channels (Bluetooth)■Frequency range:1.92 GHz to 1.93 GHz (DECT 6.0)2.402 GHz to 2.48 GHz (Bluetooth)■Duplex procedure:TDMA (Time Division Multiple Access)■Channel spacing:1.728 MHz (DECT 6.0)1.0 MHz (Bluetooth)■Bit rate:1.152 Mbit/s (DECT 6.0)1.0 Mbit/s (Bluetooth)■Modulation:GFSK (Gaussian Frequency Shift Keying)■RF transmission power:100 mW (max.)■Voice coding:ADPCM 32 kbit/s (DECT 6.0)CVSD/PCM 64 kbit/s (Bluetooth)■Power source:120 V AC, 60 Hz■Power consumption:Base unit:Standby: Approx. 3.3 WMaximum: Approx. 5.5 WCharger:Standby: Approx. 0.3 WMaximum: Approx. 2.9 W■Operating conditions:5°C – 40 °C (41 °F – 104 °F), 20 % – 80 % relative air humidity (dry)■Dimensions:Base unitApprox. 135 mm × 178 mm × 75 mm(xx inches × xx inches × xx inches)Handset: Approx. 155 mm × 48 mm ×33 mm(6 3/32 inches × 1 7/8 inches × 1 5/16inches)Charger: Approx. 51 mm × 75 mm ×88 mm(2 inches × 2 15/16 inches × 3 15/32inches)■Mass (weight):Base unitKX-TH1201: Approx. 283 g (xx lb.) KX-TH1211/KX-TH1212: Approx. 285 g (xx lb.)Handset: Approx. 130 g (0.29 lb.)Charger: Approx. 60 g (0.13 lb.)Note:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.TrademarksLThe Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license. Other trademarks and trade names are those of their respective owners.TH12XX.book Page 59 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information60For assistance, please visit http://www.panasonic.com/helpCustomer servicesCustomer Services DirectoryObtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory PurchasesService in Puerto RicoPanasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910TH12XX.book Page 60 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information61For assistance, please visit http://www.panasonic.com/helpWarrantyPANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985Panasonic Telephone Products Limited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Ship-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.TH12XX.book Page 61 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialUseful Information62For assistance, please visit http://www.panasonic.com/helpIF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.TH12XX.book Page 62 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialIndex63IndexAAdditional handset: 35Alarm: 34Answering calls: 22Area code: 18Auto talk: 22BBattery: 13,14Belt clip: 45Block calls: 33Bluetooth wireless technology: 17Booster (Clarity booster): 23CCaller ID number auto edit: 39Caller ID service: 37Caller list: 38Caller list edit: 39Call share: 23Call waiting: 23Call Waiting Caller ID: 23Cellular phoneDeregistration: 19Registration: 17Chain dial: 25CID (Caller ID): 38Conference calls: 43Connection (Link to cell): 18Customer support: 35DDate and time: 16Dialing mode: 16Direct commands: 29Discoverable mode: 19DisplayContrast: 29Language: 16EError messages: 47FFlash: 22,28HHandsetDeregistration: 36Locator: 44Registration: 35Headset, optional: 46Hold: 22IIntercom: 43KKey tone: 29LLine mode: 31Link to cell: 17MMaking calls: 20,21Missed calls: 37Mute: 22NNight mode: 34PPause: 21Phonebook: 24PIN: 17Power failure: 13RRedialing: 20,21Ringer tone: 30,31Rotary/pulse service: 23SSP-PHONE (Speakerphone): 20,21TTalking alarm clock: 34Talking battery alert: 15Talking Caller ID: 37Time adjustment: 31Transferring calls: 43Troubleshooting: 49TTY: 6,60VVM (Voice mail): 41Voice guidance language: 16Voice mail: 41VolumeReceiver: 11,21Ringer: 22,30,31Speaker: 11,21WWall mounting: 45TH12XX.book Page 63 Wednesday, December 19, 2007 4:17 PM
Temporary ConfidentialPNQX1011ZA CM0208SH0For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.Panasonic Consumer Electronics Company,Division of Panasonic Corporation of North AmericaOne Panasonic Way, Secaucus, New Jersey 07094Panasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina,Puerto Rico 00985Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.© 2008 Panasonic Communications Co., Ltd. All Rights Reserved.Serial No. Date of purchase(found on the back of the base unit)Name and address of dealerIf you need assistance with setup or operation1Visit our website: http://www.panasonic.com/help2Contact us via the web at: http://www.panasonic.com/contactinfo3Call us at: 1-800-211-PANA (1-800-211-7262)TTY users (hearing or speech impaired users) can call 1-877-833-8855.When you ship the productCarefully pack your unit, preferably in the original carton.Attach a letter, detailing the symptom.Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.Attach your purchase receipt here.TH12XX.book Page 64 Wednesday, December 19, 2007 4:17 PM

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