Panasonic of North America 9TGCF-294A Panasonic Toughbook w/ WLAN, CDMA & Bluetooth User Manual VZW EM5625 online Help

Panasonic Corporation of North America Panasonic Toughbook w/ WLAN, CDMA & Bluetooth VZW EM5625 online Help

Contents

Supplemental Users Manual for CDMA

Personal ComputerSupplementary Instructions for EVDOThis Supplementary Instructions manual points out cases where the operation of the computer will differ from that in the OperatingInstructions.Model No. CF-29 SeriesReplace the “Federal Communications Commission Radio Frequency Interference Statement” ( Operating Instructions “ReadMe First”) with the following.For U.S.AFederal Communications Commission RadioFrequency Interference StatementNote: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However,there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.Consult the Panasonic Service Center or an experienced ra-dio/TV technician for help.WarningTo assure continued compliance, use only shielded interfacecables when connecting to a computer or peripheral. Also, anychanges or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority tooperate this equipment.FCC RF Exposure Warning:• This equipment complies with FCC radiation exposure limitsset forth for an uncontrolled environment.• This equipment has been approved for mobile operation, andunless otherwise advised in separate supplemental instruc-tions for individual wireless transmitter(s), requires minimum20 cm spacing be provided between antenna(s) and all person’sbody (excluding extremities of hands, wrist and feet) duringwireless modes of operation.• This equipment may use multiple installed transmitters, whichmay be capable of simultaneous transmission.• This equipment is provided with PC Card slot that could beused with wireless transmitters, which will be specifically rec-ommended when they become available.Other third-party wireless transmitters have not been RF ex-posure evaluated for use with this computer and may not com-ply with FCC RF exposure requirements.• This equipment is provided with external antenna connector(s)for connection to optional Car Mounter or Port Replicator formobile external mounted antenna(s). External antenna(s) mustbe professionally installed and cannot exceed recommendedmaximum antenna gain as described in individual providedsupplement instructions for wireless transmitters. Also, usermust maintain minimum 20 cm spacing between externalantenna(s) and all person’s body (excluding extremities ofhands, wrist and feet) during wireless modes of operation.This device complies with Part 15 of the FCC Rules. Operation issubject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference received, includinginterference that may cause undesired operation.Responsible Party: Panasonic Corporation of North AmericaOne Panasonic WaySecaucus, NJ 07094Tel No:1-800-LAPTOP-5 (1-800-527-8675)
Names and Functions of PartsExcept the followings, refer to the Operating Instructions.AntennaLED Indicators( User Manual for Toughbook withintegrated SB555 CDMA modem)
Rev 0.21 Dec.04 1Table of ContentsThe EM5625 wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9About your EM5625 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Feature availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9CDMA networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Network account and coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10System Select (roaming options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Watcher overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Windows system tray icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13About EM5625 Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13The Watcher Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Watcher views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Full view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Compact view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Status box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Connection status area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Call status area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Clear status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21VIEW menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21TOOLS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22HELP menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Online Help for VZW EM5625 NB22130548Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Data features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Data tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Connection Manager window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Restrict to default profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Add a data profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connection profile properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Specifying the autolaunch properties for the connection . . . . . . . . . . . . 26Restore default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Default data profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Delete a data profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Opening and closing connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Establish a data connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Make a high-speed data connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Always-on connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Determine the amount of data transferred . . . . . . . . . . . . . . . . . . . . . . 30Quick 2 Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31End a data session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Automatic data call disconnection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Determining the signal strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Enabling support for a WiFi network adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 33Broadcasting and non-broadcasting WiFi hotspots . . . . . . . . . . . . . . . . . 34WEP keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35WiFi tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35WiFi Profiles tab (Connection Manager window) . . . . . . . . . . . . . . . . . . . . . . 35Establishing a WiFi connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Determining the signal strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Ending a WiFi connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Managing both VZAccess and WiFi connections . . . . . . . . . . . . . . . . . . . . . . 37
ContentsRev 0.21 Dec.04 3Monitoring hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Viewing hotspot details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Managing WiFi profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Creating WiFi profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Editing WiFi profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Deleting WiFi profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Ranking WiFi profiles for autoconnection . . . . . . . . . . . . . . . . . . . . . . . . . 42Text Messaging Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Short text messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45SMS message notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Mobile Messenger window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Mobile Messenger - Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Read SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Forward SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Reply to SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Phone the sender of a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Add SMS callback to contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Mobile Messenger - Outbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Create a new SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50SMS message composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Address an SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Send an SMS message to a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Add SMS Recipients window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Save a draft message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Revise a draft message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Send an SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Override the callback number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Retain sent messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Review SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Enhanced SMS delivery acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . 55
Online Help for VZW EM5625 NB42130548Managing SMS messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Delete SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Expire SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Voice features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Headset / TTY use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Headset volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Mute a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Use a TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Call Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Minute Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Service Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59The Voice tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Scratch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Dial a voice call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Manual dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Auto-Hyphenation feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Prefix dialing with “1”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Redial a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Auto-Retry feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623-way calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Mute key tones (overdial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Incoming call notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Any-Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Auto-Answer feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Call Waiting Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Missed Call notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Ending a voice call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ContentsRev 0.21 Dec.04 5Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Voice Mail notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Clear the Voice Mail icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Access your Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Configure DTMF tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Change your Voice Mail access number . . . . . . . . . . . . . . . . . . . . . . . . . . 68Contact Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Contact Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Dial a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Link Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Call Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Reply to logged calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Copy the Call Log to a text file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Copy a phone number from the Call Log to the clipboard . . . . . . . . . . . . 74Add a Call Log entry to your contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Call Log view options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Sort the Call Log display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Delete entries from the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Outlook integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77Enabling Outlook integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Sending SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Viewing sent messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Viewing unsent outgoing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Reading SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Replying to SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Forwarding SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Deleting SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Dialing from Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Synchronizing Phone Book contacts (in Watcher) with Outlook . . . . . . . . . 83
Online Help for VZW EM5625 NB62130548Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Unlock the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Initial lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Functionality when the EM5625 is locked . . . . . . . . . . . . . . . . . . . . . . . . . 86Enable/disable the lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Lock the EM5625 immediately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Change the lock code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Customization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89Options window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89General tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Auto-launch Watcher, Launch minimized . . . . . . . . . . . . . . . . . . . . . . . 90Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Prompt before exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Data tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Disable Microsoft network bindings for VZAccess connection . . . . . 91Messaging tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Network tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Update the system clock with CDMA time . . . . . . . . . . . . . . . . . . . . . . 92Security tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Sounds tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Customize sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Voice tab in Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95Activation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
ContentsRev 0.21 Dec.04 7Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Activation Wizard - Select Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Manual Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Input Activation Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Enter Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Enter Provider Specific Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Voice-Assisted / Automated Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Not in Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Modem is In Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99SMS Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Cannot send or receive SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Optimize performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Online Help for VZW EM5625 NB82130548
Rev 0.21 Dec.04 911: The EM5625 wireless modemAbout your EM5625Your EM5625 wireless modem allows you to do the following (subject to feature availability), without using a wireline phone or network:•Connect to the Internet, VPN and corporate networks•Send and receive e-mail•Connect to a dial-up service•Send and receive SMS messages•Make and receive phone callsYour EM5625 connects to wireless CDMA networks, providing data transmission speeds up to 2.4 Mbps.To use the EM5625, you must have an account that gives you access to the Verizon Wireless VZAccessSM service.Feature availabilityThe EM5625 provides a wide range of capabilities using CDMA wireless network technology.Some features described may not be available with your network account. For details of the services and accounts available, contact Verizon.CDMA networksThe EM5625 provides a variety of connectivity features, depending on your account:•BroadbandAccessSM high-speed packet data, sometimes known as 1xEV-DO, supports Internet connections with data rates up to 2.4 Mbps (downlink from the network), and 153.6 kbps (uplink to the network). Actual speed depends on the network conditions.•NationalAccess high-speed packet data, sometimes known as 1X, supports Internet connections with data rates up to 153.6 kbps (downlink from the network) and 76.8 kbps (uplink to the network). Actual speed depends on the network conditions.•Circuit switched (dial-up) data, using the earlier CDMA IS-95 specification, supports dial-up data connections at rates up to 14.4 kbps.
Online Help for VZW EM5625 NB10 2130548•Quick 2 NetSM provides a simplified way to dial into an Internet connection (using circuit switched data).•SMS (Short Message Service) allows you to send and receive short text messages using the EM5625.•Voic e calling, including E911 (Phase I) support for emergency services.Network account and coverageTo use the network, you require a Verizon Wireless account. The area in which you can obtain CDMA network service is called the coverage area. To obtain coverage you must:•Be in proximity to a CDMA network, operating in a frequency band supported by the modem.•Have an account that allows you to access that network.You can make phone calls (subject to feature availability) wherever you have coverage and the network accepts your account.In areas where there is CDMA coverage but no VZAccess (NationalAccess or BroadbandAccess) service, you can use the EM5625 for dial-up and Quick 2 Net connections (subject to feature availability). Where VZAccess is implemented, you can make NationalAccess or BroadbandAccess high-speed packet data connections. To determine available services, check the Connection status area icons.With roaming service, you can use your account on networks outside of the Verizon Wireless VZAccess coverage area.RoamingAn icon in the Connection status area of Watcher indicates roaming.You can configure a Service Alert to notify you when your coverage changes.>>| Service AlertYou are in a preferred roaming area. If this icon is flashing, you are in a non-preferred roaming area, and you may not be able to complete your calls.You are within your own service provider's network.
The EM5625 wireless modemRev 0.21 Dec.04 11System Select (roaming options)Note: Change the setting ONLY if instructed to do so by your service provider.To change the roaming setting:1. From the Network tab of the Options window, use the “System select” drop-down list to select the option recom-mended by your service provider.·Home Only - roaming is not allowed.·Home Preferred or Automatic - roam on “preferred” service provider networks.·Automatic A - roaming is allowed on “preferred” service provider networks and on non-preferred A-side providers.·Automatic B - roaming is allowed on “preferred” service provider networks and on non-preferred B-side providers.2. Click OK to save the setting.WiFiThe Watcher application also allows you to manage and monitor connections with a WiFi network adapter.Watcher overviewWatcher for the EM5625 wireless modem is the application that allows you to manage and monitor the connection between the EM5625 and the CDMA network.Without running Watcher, you can make a VZAccess high-speed data connection simply by launching whatever appli-cation you want to use (such as your web browser or e-mail application). Prerequisites: you must have previously enabled, in Watcher, “Always-on” for the high-speed connection, and •(If you have enabled auto-launch:) WiFi coverage is either not available, or is available but no WiFi profiles have been set to autoconnect.However, to make use of other features of the EM5625, you must run Watcher.Watcher also allows you to manage and monitor connections with a WiFi network adapter.Explore:
Online Help for VZW EM5625 NB12 2130548>>| The Watcher Window>>| Data Services>>| Text Messaging Services>>| Voice Services>>| WiFi Connections>>| Contact Management>>| Security>>| Customization Options>>| ActivationInterpreting icons See Connection status areaSee Indicator areaSee Windows system tray icons See Call LogSee Review SMS messages
The EM5625 wireless modemRev 0.21 Dec.04 13Windows system tray iconsThe bottom right of the screen is the Windows system tray. Watcher places an icon in this area when it is running. Click the icon to restore a minimized Watcher window. Only one icon can be displayed at a time. The priority of icons, from highest to lowest, is:•Missed call ( )•SMS message ( )•Voice mail ( )•Active ( ) or inactive ( ) data or voice connection.For example, if you have unread SMS messages, and then make a connection, the icon is still displayed as (SMS message).About EM5625 Watcher The About EM5625 Watcher window displays:•Your wireless phone number•The unit's ESN (Electronic Serial Number)•Versions of the software, driver, hardware (the modem itself), and firmware.There is no active data or voice connection.The number of red bars indicates the signal strength.If you have a WiFi network adapter, and the EM5625 is in service on the CDMA network, the signal strength is that of the CDMA network. If the EM5625 is not in service, the signal strength is that of the WiFi hotspot.A data or voice connection is active.The number of green bars indicates the signal strength.If you have a WiFi network adapter, and the EM5625 is in service on the CDMA network, the signal strength is that of the CDMA network. If the EM5625 is not in service, the signal strength is that of the WiFi hotspot.You have a missed call.(If you have Outlook integration enabled and Outlook is running, the following information does not apply.)You have a new SMS message.You have new voice mail.
Online Help for VZW EM5625 NB14 2130548•Version of the PRL (Preferred Roaming List)This information may be requested by a technical service representative.To display the About... window, select HELP > About....
Rev 0.21 Dec.04 1522: The Watcher WindowWatcher viewsWatcher has two formats: Full view and Compact view.You can control the Watcher window by:•Switching between full view and compact view (by using the view toggle button in the top right, or by selecting VIEW > Toggle Full/Compact).•Minimizing Watcher so that the window is closed but the application remains running. (You can use the icon in the system tray to determine the status or to restore the window).•Enabling/disabling the Docking and Always On Top features (from the VIEW menu).Explore:>>| Display components (full view)>>| Menus>>| Interpreting iconsFull viewThe window includes a display much like a cell phone. The Status box has three areas that display messages and icons, including signal strength.Subject to feature availability, there are several tabs:•Voice , with a dial pad for making calls•Data , allowing you to connect and disconnect Internet and dial-up data services•WiFi , allowing you to manage and monitor connec-tions with a WiFi network adapterThere is a menu offering: VIEW, TOOLS, and HELP.Related Topics:>>| Watcher views>>| Display components>>| Compact view>>| Interpreting icons
Online Help for VZW EM5625 NB16 2130548Compact viewThe compact view displays only the Connection status area and Indicator area of the Status box. This permits monitoring the connection with a minimum of screen space.You must use Full view to make voice calls, data connections, disconnect, or access Watcher features. To return to full view, select the view toggle button in the top right.If there is an incoming voice call, full view is restored.Related Topics:>>| Watcher views>>| Display components (full view)>>| Full view>>| Interpreting iconsDockingYou can set the Watcher window to “jump” to the edge of your screen when you move the window close to an edge. This lets you easily position Watcher in a corner of the screen.•Select VIEW > DockingAlways On TopYou can set Watcher to always display in front of other windows. This allows you to monitor connection status while using another maximized application, such as your web browser.•Select VIEW > Always On TopDisplay components>>| Status box>>| Connection status area>>| Call status area>>| Indicator area>>| Menus>>| Data tab >>| The Voice tab >>| WiFi tab
The Watcher WindowRev 0.21 Dec.04 17Status boxThe status box of Watcher has three areas:1. Connection status area2. Call status area3. Indicator areaRelated topic:>>| Interpreting icons
Online Help for VZW EM5625 NB18 2130548Connection status areaThe upper portion of the Status box shows connection icons to indicate status:EM5625 not detected.CDMA network signal strength, indicated by the number of bars (displayed in the left part of the connection status area). A crossed out antenna indicates no service is available (Not in Service).BroadbandAccess (1xEV-DO) service is available. High-speed packet data calls can be made.Note: You may incur a premium charge when placing a BroadbandAccess data call, depending on your account.If high-speed connections fail, or the indicator is not lit, a data connection may be made using Quick 2 Net, if supported by your account.NationalAccess (1X) service is available. High-speed packet data calls can be made; you can send and receive SMS.Note: You may incur a premium charge when placing a NationalAccess data call, depending on your account.If high-speed connections fail, or the indicator is not lit, a data connection may be made using Quick 2 Net, if supported by your account.Note: If you are in an area with 1X voice service but high-speed packet data service is not available, this indicator may be on although you cannot make a high-speed packet data connection.You are roaming.A voice call is in progress.A BroadbandAccess (1xEV-DO) packet data call is active.A NationalAccess (1X) packet data call is active.A dial-up data call is in progress.WiFi network adapter not detected (displayed in the right part of the connection status area)No hotspots are detected (no WiFi coverage).At least one hotspot has been detected.You have a WiFi connection.
The Watcher WindowRev 0.21 Dec.04 19Some icons are subject to feature availability.Call status areaThe call status is shown in the central part of the Status box while in Full view. Information about the current call is provided as noted below:Data callsSubject to feature availability.•“Ready to connect”•“Connecting”, and the connection name and phone number.•“Authenticating”•“Connecting to Internet” - the wireless device is acquiring an IP address via DHCP.•Once connected: duration of the connection, number of bytes received (Rx), and transmitted (Tx).Note: Even though the approximate number of bytes sent and received is displayed while the connection is running, this is not necessarily the actual amount of data being transmitted across the network.WiFiSubject to feature availability.•“Ready to connect”•“Connecting to” (hotspot name)•“Connected to” (hotspot name)•“Unable to connect to the Internet”Voice callsSubject to feature availability.•“Ready to connect”•The phone number as you are entering it•“Dialing” and the name (if available) and phone number of the person you are calling; then, if you are using Link Dialing, “Link Dial Mode”•For incoming calls:·“Voice Call From”, or, if you are roaming, “Roam Call From”WiFi signal strength (displayed in the right part of the connection status area)An error has occurred; the device is not working properly. If this icon persists, reset the device.
Online Help for VZW EM5625 NB20 2130548·The name and phone number of the caller (may be “Unknown”)·If the call results in a voice mail message - “You have new Voice Mail!”·If the call is not answered and no voice message is left - “new missed call(s)”•Once connected: duration of the current connection, name and phone number.•“Muted” flashes when you Mute a call.You can clear some status messages, if not needed.Clear status messagesTo clear status messages displayed in the Call status area:•Click in the Call status area, or•Use the BACK button on the Voice tab , or•Press <Esc> on the wireless device’s keyboardNote: Certain status messages for voice calls cannot be cleared. Status messages for data calls cannot be cleared.Related topics:>>| Clear the Voice Mail icon>>| Data features>>| Voice features>>| WiFi Connections
The Watcher WindowRev 0.21 Dec.04 21Indicator areaThe bottom line of the Status box displays icons for these events and settings: Some icons are subject to feature availability.By selecting some of the icons ( , , and ), you can open the related window.MenusThere are three menu options. Select one for additional detail:>>| VIEW menu>>| TOOLS menu>>| HELP menuVIEW menuFrom the VIEW menu, you can control the Watcher window:•Set the window to be Always On Top•Enable Docking•Toggle Full/Compact Watcher views(If you have Outlook integration enabled and Outlook is running, the following information does not apply.)You have unread SMS messages.Voice Mail notificationMissed Call notificationAuto-Answer feature enabledHeadset / TTY use (connected)Call Privacy (Encryption) is on (for voice calls); automatically enabled when supported by the networkIncoming call notificationNormal ring (the icon is off, indicating normal ringing)Silent Ring (the icon is on as a reminder that there is no sound for rings)
Online Help for VZW EM5625 NB22 2130548TOOLS menuOptions are subject to feature availability.From the TOOLS menu, you can call up other windows that allow you to:•Read and manage Short text messaging (Mobile Messenger...) — Unavailable if Outlook Integration is enabled; for SMS, use Outlook.•Access your Phone Book•Use the Call Log•Manage connection profiles (Connection Manager...)•Prevent accidental dialing (KeyGuard)•Access Customization Options•Start the Activation WizardHELP menuFrom the HELP menu, you can call up other windows that allow you to:•Access this help system (Help Topics)•View information About EM5625 Watcher
Rev 0.21 Dec.04 2333: Data ServicesData featuresSubject to feature availability.Watcher allows you to:•Make a VZAccess (NationalAccess or BroadbandAccess) high-speed packet data connection•Make a Quick 2 Net circuit switched connection to the Internet•Connect to a dial-up server•Disconnect a data sessionRelated Topics:>>| Data tab >>| Connection Manager >>| Always-on connection>>| Automatic data call disconnection>>| Call LogData tabFrom the Data tab of Watcher, you can:VZAccess/Dial-up connections:•Establish a connection using the default profile (Connect button)•Select a profile to dial•End the connection (Cancel or Disconnect button)•Access the Connection Manager •(Dial-up/Quick 2 NetSM (14.4kbps) connections only:) Temporarily override the properties of the selected profile (the Dial-Up # field)WiFi connections:•Establish a WiFi connection•End the connection (Cancel or Disconnect button)•Access the Connection Manager To access the Data tab, select below the title bar of the main Watcher window (Full view).The Call status area displays information about the connection.
Online Help for VZW EM5625 NB24 2130548Note: Depending on the connection status of the EM5625, the text on the button is Connect, Cancel, or Disconnect.Connection ManagerSubject to feature availability.>>| Connection Manager window>>| Add a data profile (Dial-up connections only)>>| Connection profile properties>>| Restore default settings>>| Default data profile>>| Delete a data profile>>| Opening and closing connectionsConnection Manager windowSubject to feature availability.The Connection Manager is used to:VZAccess/Dial-up connections:•Create a connection profile (Dial-up connections only)•Change the properties of a profile•Delete a profile•Set a default profile•Restore default settingsWiFi connections:•Manage WiFi profiles•Restore default settingsTo access the Connection Manager:•Select TOOLS > Connection Manager..., or•On the Data tab , use the button.Restrict to default profilesThe data profiles available in Watcher are those defined in Windows Dial-up Networking (DUN) and attached to the EM5625 wireless modem.
Data ServicesRev 0.21 Dec.04 25When Watcher starts, it verifies (and creates if needed) standard profiles appropriate to Verizon Wireless and your account. If your account includes access to dial-up data services, you can create custom data profiles.If you have a large number of defined data profiles, Watcher may take a long time to initialize. To prevent this, you can limit Watcher to use only its original default profiles.1. From the Data tab of the Options window, select the “Allow default connections only” check box.2. Click OK to save the setting.Watcher must be restarted for this setting to take effect.Add a data profileSubject to feature availability.Note: Applies only to dial-up connections. Does not apply to VZAccess (NationalAccess or BroadbandAccess) connections.To add a dial-up data profile to your list of profiles:1. Access the Connection Manager window.2. Select the Connections tab.3. Click Add to open the profile properties window.4. Enter the configuration in the profile properties window.You must give the profile a name.5. Optionally, select the Options tab, to set the auto-launch properties.6. Click OK to save the profile.Related Topic:>>| Restrict to default profiles>>| Creating WiFi profilesConnection profile propertiesNote: You cannot change profile properties while there is an active data connection. You must first disconnect.To access the properties of a profile:1. Access the Connection Manager window.2. Select the Connections tab.3. Select the profile you want to view.
Online Help for VZW EM5625 NB26 21305484. Select Edit.Editing properties:•You cannot change the Connection Name of an existing profile. (For dial-up connections, youYou can delete the profile and make a new one.)•If the number is a long distance number, select the Use area code check box to enter the area code. If applicable, select the Use 1 check box.•If connecting to a system that requires you to log-in, enter your Username and Password.•If you prefer not to enter your password each time you make this connection, select the “Save password” check box.5. Optionally, select the Options tab, to set the auto-launch properties.6. Click OK to save the profile.(Dial-up/Quick 2 NetSM (14.4kbps) connections only:) You may be able to make a one-time change to the number to be dialed by using the Dial-Up # field in the main Watcher window. For example, you can add a “1” in front of a number that is normally a local call, but that you are now calling long distance.Related Topic:>>| Restore default settingsSpecifying the autolaunch properties for the connection1. After completing the fields in the General tab of the profile, you can optionally specify, in the Options tab, which appli-cation you want Watcher to automatically launch when a connection is established:·None—Do not autolaunch any application.·Website—Autolaunch Internet Explorer. In the URL field, specify the web site (such as http://www.sierrawireless.com) you want to view on connection.·Microsoft VPN (PPTP) Connection—Autolaunch a Windows VPN connection. From the drop-down list, select the VPN connection. (The list may be unavailable, if you have set, under TOOLS > Options> Data, the option Allow default connections only.)·Application (VPN client, etc.)—Autolaunch an installed VPN program, or any other program. In the field, enter
Data ServicesRev 0.21 Dec.04 27the path to the program, or use the Browse button to locate the program.2. Select OK.Restore default settingsSubject to feature availability.If you modify the profiles provided with your wireless device, and then want to restore their initial settings:1. Access the Connection Manager window.2. Select the Connections or the WiFi Profiles tab.Regardless of which tab you have selected, settings for both VZAccess/dial-up and WiFi profiles will be restored.3. Select Restore Defaults.Note: This does not affect profiles you have created.Default data profileThe default profile is used when you use the Connect button in the Data tab without making a selection from the drop-down list of profiles.To set a profile as the default profile:1. Select TOOLS > Connection Manager... or use the button.2. Select the Connections tab.3. Select the desired profile.4. Select the Default column.Note: When you launch an Internet application without first starting a profile using Watcher, the wireless device uses the profile defined through Start > Settings > Control Panel > Internet Options. Watcher initially sets this to the profile appropriate to your account. Changing the default profile in Watcher does not change the wireless device’s default Internet connection.Related Topics:>>| Restrict to default profiles>>| Creating WiFi profiles>>| Ranking WiFi profiles for autoconnection
Online Help for VZW EM5625 NB28 2130548Delete a data profileTo delete a profile:1. Access the Connection Manager window.2. Select the Connections tab.3. Select the desired profile.4. Select Delete.If you delete a profile that is standard with your account, the profile is re-created the next time you start Watcher.Related Topics:>>| Restrict to default profiles>>| Deleting WiFi profilesOpening and closing connections>>| Establish a data connection>>| Make a high-speed data connection>>| Always-on connection>>| Quick 2 Net>>| Determine the amount of data transferred>>| End a data sessionEstablish a data connectionNote: You cannot establish a data connection if a voice call is active. You must first end the voice call.Connections are made using profiles defined the Connection Manager.Using the default profile:1. In the Data tab , click Connect, without making a selection from the drop-down list of profiles.Using a profile that is not the default:1. From the drop-down list in the Data tab of Watcher, select the profile you want to use.2. (Dial-up/Quick 2 NetSM (14.4kbps) connections only:) Optionally, you may be able to make a one-time change to the number to be dialed (for profiles you create) by using the Dial-Up # field in Watcher. For example, you can add a
Data ServicesRev 0.21 Dec.04 29“1” in front of a number that is normally a local call, but that you are now calling long distance.3. Click Connect.The connection progress is displayed in the Call status area.Related Topics:>>| End a data session>>| Default data profile>>| Always-on connection>>| Restrict to default profiles>>| Establishing a WiFi connectionMake a high-speed data connectionNote: You cannot establish a data connection if a voice call is active. You must first end the voice call.Note: You may incur a premium charge when placing a VZAccess (NationalAccess or BroadbandAccess) packet data call, depending on your account.To make a high-speed packet data connection:1. Select the Data tab of Watcher.2. Ensure high-speed data service is available; the and/or icon is shown.3. If your VZAccess profile is not the default profile, use the drop-down menu to select it.4. Click Connect.The connection progress is displayed in the Call status area.Related Topics:>>| End a data session>>| Default data profile>>| Determine the amount of data transferredAlways-on connectionSubject to feature availability.Note: This feature works only with VZAccess (NationalAccess or BroadbandAccess) packet data connections.
Online Help for VZW EM5625 NB30 2130548You can set Watcher to automatically establish a VZAccess (NationalAccess or BroadbandAccess) packet data connection when it starts.If the packet data connection is lost, the connection is restarted automatically. This provides an “always-on” network connection (as far as permitted by network coverage).The “always-on” connection is stopped by your command to disconnect. It is restored when you reconnect manually or restart Watcher.To enable autoconnection:1. From the General tab of the Connection Manager window, select the Connections tab.2. Select the VZAccess profile.3. Select Edit.4. Select the “Always-on” check box.(The exact text may vary, depending on your service provider.)5. Select OK to save the setting.Related Topic:>>| Auto-launch Watcher, Launch minimizedDetermine the amount of data transferredSubject to feature availability.Note: This feature works only with VZAccess (NationalAccess or BroadbandAccess) high-speed packet data connections. The infor-mation is not intended for billing purposes.The byte counter shows you approximately how much data was transmitted and received since the counter was last reset. (The Call status area also displays the amount of data trans-mitted and received, but only for the current call.)To view the byte counter:1. Access the Call Log.2. Select VIEW > Call Timers > Data Byte Counter.To reset the counter (so that it begins counting from 0):1. In the Data Byte Counter window, select Reset Counter.2. Select OK.
Data ServicesRev 0.21 Dec.04 31Quick 2 Net Subject to feature availability.Note: You cannot establish a data connection if a voice call is active. You must first end the voice call.Quick 2 Net (QNC) uses a circuit switched method to connect to the Internet. The connection is slower (maximum speed of 14.4 kbps) than a VZAccess (NationalAccess or Broadban-dAccess) packet data connection.Quick 2 Net can be used when you have CDMA coverage but not VZAccess (NationalAccess or BroadbandAccess ) service. This connection is treated like a standard phone call. You can set the modem to automatically disconnect an idle Quick 2 Net connection.To make a Quick 2 Net connection:1. Select the Data tab of Watcher.2. From the drop-down menu, select “Quick 2 NetSM (14.4kbps)”.3. Click Connect.The connection progress is displayed in the Call status area. Quick 2 Net calls connect faster than standard dial-up connec-tions.Related Topics:>>| End a data session>>| Default data profile>>| Automatic data call disconnectionEnd a data sessionTo end a data session:•From the Data tab , select Disconnect (if connected) or Cancel (during the connection process)If Always-on connection is in use, manually disconnecting will leave the EM5625 disconnected. It will not reconnect until one of the following occurs:•You make a VZAccess (NationalAccess or Broadban-dAccess) high-speed packet data connection•Watcher is restartedAutomatic data call disconnectionSubject to feature availability.You can set Watcher to automatically disconnect dial-up and Quick 2 Net data calls that have been inactive (no data trans-mitted) for a specified period of time.
Online Help for VZW EM5625 NB32 2130548This enables your device to receive voice calls and can save you money if you are billed for connection time and forget to disconnect a call.To set the inactivity timer:1. From the Data tab of the Options window, use the “Data Inactivity: Disconnect” drop-down list to select the desired idle time to disconnection.To disable automatic disconnection, select Never.2. Click OK to save the setting.Determining the signal strengthYou can determine the CDMA signal strength from the:•Left part of the Connection status area in Watcher •Windows system tray icons (in certain cases)•Toolbar in Outlook (if Outlook integration is enabled)
Rev 0.21 Dec.04 3311: WiFi ConnectionsEnabling support for a WiFi network adapterSubject to feature availability.In addition to CDMA connections, Watcher allows you to manage and monitor connections with a WiFi network adapter. Your WiFi network adapter might be a PC Card or an internal module.Note: Watcher supports WiFi only on Windows 2000 or XP.To enable WiFi support, so that Watcher monitors your WiFi network adapter:1. From the main Watcher window, select TOOLS > Options > General.2. Select the Enable WiFi support field.Once WiFi support is enabled, icons on the right side of the Status box in the Watcher window indicate whether a WiFi network adapter is active and whether WiFi service is available:WiFi network adapter. When displayed, no WiFi network adapter is detected; WiFi connections are not possible.WiFi coverage: No hotspots are detected.At least one hotspot has been detected. Detected hotspots are shown on the WiFi tab (if they are broadcasting hotspots). The ToolTip shows the number of WiFi networks detected.
Online Help for VZW EM5625 NB34 2130548Your ability to connect to a hotspot depends on how it is operated. Some hotspots are operated by wireless service providers, and you require a subscription to use them. Some are privately operated within homes, businesses, and organi-zations. To connect to a hotspot, you may require a WEP key and/or an SSID (Service Set Identifier), depending on how the hotspot is configured. You obtain these from the WiFi network operator.Note: Every manufacturer designs their WiFi network adapters to perform to different specifications. For example, some network adapters do not present signal strength; for such network adapters, Watcher is unable to indicate hotspot signal strength. Your WiFi network adapter may not operate exactly as described here.Related topics>>| Broadcasting and non-broadcasting WiFi hotspots>>| WEP keysBroadcasting and non-broadcasting WiFi hotspotsA WiFi hotspot can be “broadcasting” or “non-broadcasting”.Broadcasting WiFi hotspots transmit their SSID, allowing any WiFi network adapter within coverage to detect them.Non-broadcasting hotspots do NOT transmit their SSIDs. In Watcher, you can configure your WiFi network adapter to use a non-broadcasting hotspot by creating a profile for that hotspot, containing the SSID. The WiFi tab in Watcher shows all detected broadcasting hotspots. If you connect to a non-broadcasting hotspot, that hotspot is also displayed on this tab. You have a WiFi connection. The ToolTip shows the number of WiFi networks detected.WiFi signal strength. The indicator on the right side of the Status box shows the signal strength of the hotspot with the strongest signal. The number of bars increases as signal strength increases, to a maximum of five bars. The ToolTip shows the numeric value of the RSSI (Received Signal Strength Indicator).Blank bars mean that you are outside of the coverage area or have insufficient signal strength to maintain a WiFi connection.
WiFi ConnectionsRev 0.21 Dec.04 35Related topics>>| Creating WiFi profiles>>| Monitoring hotspotsWEP keysA WEP key is a security code used to control access to a hotspot. A WEP key may be required to connect to the hotspot (depending on how the hotspot is configured).If you attempt a connection to a hotspot (listed on the WiFi tab) that has a lock icon next to it, Watcher prompts you for the WEP key.Note: If you will be repeatedly using this hotspot, you can create a profile that contains the WEP key. You will not be required to enter the WEP key to connect thereafter.WEP keys are composed of hexidecimal characters, and are either 5 characters in length (where 64-bit encryption is in use) or 26 characters in length (where 128-bit encryption is in use). Watcher supports both standards.Related topics>>| Creating WiFi profiles>>| Monitoring hotspotsWiFi tabSubject to feature availability.From the WiFi tab of Watcher, you can:• Monitor the hotspots and update the hotspot information• Establish a WiFi connection• End a WiFi connection• Add or edit a profile for a hotspotWiFi Profiles tab (Connection Manager window)From the WiFi Profiles tab of Connection Manager, you can:•Add or edit a profile for a hotspot•Delete a profile for a hotspot
Online Help for VZW EM5625 NB36 2130548•Rank WiFi profiles ( , ) for autoconnection•Restore default settingsEstablishing a WiFi connectionA WiFi connection may be initiated automatically as soon as your wireless device is on, or Watcher is launched. This depends on your settings in Watcher and any other applica-tions that control your WiFi network adapter.To establish a WiFi connection in Watcher:1. From the Data tab , select a WiFi profile from the drop-down list and select Connect. (The “WiFi” label appears on all WiFi profiles.)Note: This method of connecting to a hotspot is available only if you have a profile for this hotspot. You may be able to connect to other WiFi hotspots from the WiFi tab in Watcher.—or—Select the WiFi tab, select a hotspot, and select the connect button .Note: Non-broadcasting hotspots are not displayed in this list (unless you are connected to a non-broadcasting hotspot).2. If you are prompted, enter the WEP key. If you want Watcher to save the key to a profile, select the Create a profile for this hotspot check box. (This saves you having to enter the key again the next time you connect.) Select OK.Note: If you have a VZAccess (NationalAccess or Broadban-dAccess) connection, you cannot initiate a WiFi connection in Watcher.If the WiFi tab is displayed, an icon next to the hotspot shows the progress of the connection: A radio connection has been established with the hotspot. The WiFi network adapter is in communication with the hotspot, but no IP address has yet been assigned to the network adapter; you cannot access Internet services with this connection.
WiFi ConnectionsRev 0.21 Dec.04 37 The connection is complete. An IP address has been assigned to the WiFi network adapter, and you can access Internet services.Related topics>>| Broadcasting and non-broadcasting WiFi hotspots>>| WEP keys>>| Monitoring hotspots>>| Creating WiFi profiles>>| Managing both VZAccess and WiFi connectionsDetermining the signal strengthYou can determine the WiFi signal strength from the:• —Indicator on the right side of the Status box in Watcher (shows the signal strength of the hotspot with the strongest signal) • — WiFi tab in Watcher (shows the signal strength of each hotspot)•Networks window (shows the signal strength of each hotspot)• Windows system tray icons (in certain cases)Ending a WiFi connectionTo end a WiFi connection:1. On the Data tab , select Disconnect.—or—On the WiFi tab, select the connected hotspot and click the disconnect button .Managing both VZAccess and WiFi connectionsSimultaneous WiFi and VZAccess (BroadbandAccess/Nationa-lAccess) connections can cause radio signal interference problems and instability in some applications. For this reason, Watcher prevents you from having simultaneous WiFi and VZAccess connections:
Online Help for VZW EM5625 NB38 2130548•If both the VZAccess and WiFi profiles are set to autoconnect and both networks are available, then during start-up of Watcher a WiFi connection is initiated (if one is not already in place). If a VZAccess connection is in place, it is ended. No warning message is displayed.•If you have a WiFi connection, Watcher does not allow you to initiate a VZAccess connection until you end the WiFi connection.•If a VZAccess connection is in place, you cannot initiate a WiFi connection.•If a VZAccess connection is in place, and another program initiates a WiFi connection, Watcher shuts down your VZAccess connection and notifies you of the shutdown.Related topics>>| Creating WiFi profiles>>| Establishing a WiFi connectionMonitoring hotspotsTo display a list of broadcasting hotspots:1. From the main Watcher window, select the WiFi tab .The list of hotspots is updated every 15 seconds. You can also initiate an update:1. Select the search button . The SSID of each detected hotspot is shown in the Network column; the icons indicate:To view more information about the hotspots:1. Right-click any hotspot and, from the shortcut menu, select Networks.To connect to a hotspot:There is a radio connection to this hotspot. You are not connected to the Internet.There is a connection to this hotspot and an IP address is assigned. You are connected to the Internet.(no icon) There is no connection to this hotspot.A WEP key is required to connect to this hotspot. The signal strength of this hotspot.
WiFi ConnectionsRev 0.21 Dec.04 391. From the WiFi tab , select the hotspot and select the connect button .Note: If you have a VZAccess (NationalAccess or Broadban-dAccess) connection, you cannot initiate a WiFi connection in Watcher. You must first close the VZAccess connection.To cancel the connection process:1. From the WiFi tab , select the hotspot and select the cancel button .To disconnect from a hotspot:1. Select the hotspot and select the disconnect button .You can determine whether a profile has been created for a hotspot by the appearance of the profile button when you select the hotspot:• A profile for this hotspot exists. (The button is not available.)• There is no profile for this hotspot.To add a profile for a hotspot:1. Select the hotspot and select the button .2. Enter the information for the profile.To edit a profile for a hotspot:1. Right-click the hotspot and, from the shortcut menu, select Properties.2. Modify the information for the profile.Related topics>>| Creating WiFi profiles>>| Establishing a WiFi connection>>| Broadcasting and non-broadcasting WiFi hotspots>>| WEP keys>>| Restore default settingsViewing hotspot detailsTo display detailed information about the hotspots in your area:1. On the WiFi tab, right-click any hotspot and, from the shortcut menu, select Networks.This window shows:
Online Help for VZW EM5625 NB40 2130548•Network—SSID of this hotspot•BSSID—(Basic Service Set Identifier) MAC address of the hotspot •Channel—Radio frequency channel used by the hotspot•WEP—Icon indicating whether a WEP key is required to use the hotspot•Signal Strength—Radio signal strength in dBm•Status—Connection status (connected or disconnected)Related topics>>| Monitoring hotspots>>| Broadcasting and non-broadcasting WiFi hotspots>>| WEP keysManaging WiFi profilesTo connect to a non-broadcasting hotspot, you require a profile.To connect to a broadcasting hotspot, you do not require a profile. However, there are benefits to creating profiles for broadcasting hotspots that you use frequently:•If you are required to enter a WEP key to connect to a hotspot, you can store the WEP key in a profile so that you do not need to enter it each time you connect.•You can configure the profile to autolaunch a VPN, Internet browser, or other application, and you can set the profile to autoconnect at Watcher start-up.From the WiFi Profiles tab in the Connection Manager window, you can:•Create a WiFi profile•Edit a WiFi profile•Restore default settings•Delete a WiFi profile•Set the priority Watcher uses in autoconnecting to WiFi hotspots.To access the WiFi Profiles tab:1. From the main window, select TOOLS > Connection Manager > WiFi Profiles. Related topics>>| Broadcasting and non-broadcasting WiFi hotspots>>| WEP keys
WiFi ConnectionsRev 0.21 Dec.04 41Creating WiFi profilesYou will need information from the wireless service provider (if the profile is for a subscribed WiFi service) or the IT department (if the profile is for a private WiFi network in a business or organization), for the following fields:•Network SSID—Name assigned to the hotspot.•Broadcasted—Whether the WiFi hotspot is “broad-casting” or “non-broadcasting”.•WEP Key—Security code used to control access to the hotspot. A WEP key may or may not be required.To create a profile:1. Access the profile window in one of these ways:·From the WiFi tab, select a hotspot and select the Add Profile button . (If this button appears dimmed, a profile already exists for this hotspot.)·Select TOOLS > Connection Manager > WiFi Profiles and select the Add button.2. Complete the fields in the General tab of the profile, using the information you’ve obtained (see above), plus the following:·Notes—Comments regarding this hotspot. This is for your own use, and is typically used to record the location of the hotspot.·Autoconnect—Determines whether a connection is established automatically. When enabled (the box is checked), a connection using this profile is automatically initiated based on its rank in the WiFi profile list. (If a VZAccess (NationalAccess or BroadbandAccess) connection exists when Watcher is started, the connection is ended, and a WiFi connection is attempted.)Note: If the Broadcasted check box is NOT selected, and the profile is set to autoconnect, Watcher’s performance may be impacted. On start-up of Watcher, a connection is attempted using any profiles set to autoconnect, based on how the profiles are ranked. The process required to connect to a non-broadcasting hotspot requires several seconds. Thus, Watcher may be slow to respond after start-up, if one or more profiles are set to autoconnect, and the profiles are set as non-broadcasting. It is important that the Broadcasted check box be set correctly to match the hotspot. 3. Select the Options tab and complete the fields.
Online Help for VZW EM5625 NB42 2130548Editing WiFi profilesTo edit a WiFi profile:1. Select the profile you want to edit:·Select the WiFi tab. Right-click the hotspot that corre-sponds to the profile you want to edit, and, from the shortcut menu, select Properties. (If this menu option is unavailable, a profile for this hotspot doesn’t exist. You must first create a profile.)—or—·From the main window, select TOOLS > Connection Manager > WiFi Profiles. Select a profile and select the Edit button.2. Make any necessary changes on the General and Options tabs.3. Click OK.Related topics>>| Managing WiFi profiles>>| Deleting WiFi profiles>>| Restore default settings>>| Ranking WiFi profiles for autoconnectionDeleting WiFi profilesTo delete a WiFi profile:1. From the main window, select TOOLS > Connection Manager > WiFi Profiles.2. Select the profile and select the Delete button.Ranking WiFi profiles for autoconnectionIf you have multiple WiFi profiles that are set to autoconnect, the order in which a connection is attempted (at startup of Watcher) is based on the order in which the profiles are listed on the WiFi Profiles tab of the Connection Manager window. Note: Where Watcher is set to autoconnect using both the VZAccess profile and a WiFi profile, and where both connections are possible, the WiFi connection is attempted.To change this order:1. From the main window, select TOOLS > Connection Manager > WiFi Profiles.
WiFi ConnectionsRev 0.21 Dec.04 432. Select a profile that you want to move up or down in ranking.3. To move the profile up, use the up arrow button ; to move the profile down, use the down arrow button .4. Repeat steps 2 and 3 until the profiles are in the order in which you would like Watcher to connect to them.Related topics>>| Managing WiFi profiles
Online Help for VZW EM5625 NB44 2130548
Rev 0.21 Dec.04 4522: Text Messaging ServicesShort text messagingThe SMS (Short Messaging Service) feature allows you to send and receive short text messages through the CDMA network. The exact message length limit is determined by the service provider; usually up to 160 characters.Note: To send/receive SMS messages, you must have Nationa-lAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).Depending on the service provider, one or more of these methods of sending SMS messages may be available:•A web page on which anyone can enter a message and direct it to your phone number. Anyone who has access to the Internet can send you a message.•Through Internet e-mail. Your phone number is used as an e-mail address (for example, 6045553993@provider.com).•Some products, such as the EM5625, support (subject to feature availability) sending messages.Watcher notifies you when you have messages.Explore:>>| Mobile Messenger window>>| Enabling Outlook integration>>| Cannot send or receive SMSSMS message notificationNote: If Watcher is integrated with Outlook (subject to feature avail-ability) and Outlook is running, the following information does not apply.
Online Help for VZW EM5625 NB46 2130548An icon in the Indicator area shows whether you have unread SMS messages.The Windows system tray icons may show an SMS icon.You can also specify a sound to be played when new messages arrive.Mobile Messenger window Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can send, read, reply to, forward , and delete SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.The Mobile Messenger window opens on the Inbox tab. Subject to feature availability, there may also be an Outbox tab for creating and sending messages.From Mobile Messenger you can:•Read SMS messages•Delete SMS messagesSubject to feature availability, you may also be able to:•Forward SMS messages to others•Reply to SMS messages•Phone the sender of a text message (if a callback number is included in the message)•Add the callback number to your Phone Book•Create a new SMS message to sendTo access Mobile Messenger:•Click the icon in the Indicator area, or•Select TOOLS > Mobile Messenger...Mobile Messenger - Inbox>>| Read SMS messagesYou have unread SMS messages. If you have urgent messages, the icon flashes. By selecting the icon, you can access the Mobile Messenger window to read the messages.You do not have unread SMS messages.
Text Messaging ServicesRev 0.21 Dec.04 47>>| Forward SMS messages>>| Reply to SMS messages>>| Phone the sender of a text message>>| Add SMS callback to contacts>>| Delete SMS messagesRead SMS messagesNote: If Watcher is integrated with Outlook (subject to feature avail-ability), you can read SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.Incoming messages are stored in the Inbox until you delete them or until they expire.To read SMS messages:1. Access the Mobile Messenger window.Each line is a message header for one message. Unread messages are displayed in bold.2. Click anywhere in the message header.The message and its status are displayed in the lower panel.Web addresses within messages may work as links that open the page in your browser.Phone numbers within messages may also work as links that can be dialed by clicking them. Right-click them to open a context menu allowing you to:•Dial the number•Send a text message•Add the number to your Phone BookOnce viewed, the message is marked as read.Forward SMS messagesSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can forward SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.
Online Help for VZW EM5625 NB48 2130548To forward SMS messages:1. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. In the Inbox of the Mobile Messenger window, select the message you want to forward.3. Select File > Forward Message...The message composition window opens with a copy of the selected message.4. In the “To” field, enter the desired destination.5. Optionally, add your comments to the message body.6. From the “Priority” drop-down list, set the priority of this message.7. Click Send.Related topics>>| Cannot send or receive SMS>>| SMS FailedReply to SMS messagesSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can reply to SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.This option is available only if the SMS address of the sender is included in the message. This won’t be available if, for example, the message was sent from a web site.To reply to SMS messages:1. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. In the Inbox of the Mobile Messenger window, select the message you want to reply to.3. Select File > Reply to Sender...The message composition window opens with the address of the sender filled in.4. Enter your response in the message body.5. Optionally, in the “To” field, enter additional destinations to receive a copy of your reply.
Text Messaging ServicesRev 0.21 Dec.04 496. From the “Priority” drop-down list, set the priority of this message.7. Click Send.Related topics>>| Cannot send or receive SMS>>| SMS FailedPhone the sender of a text messageSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can phone the sender of an SMS message from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.You can phone the sender of a text message, provided the message includes a valid callback number.To phone the sender of a message:1. In the Inbox of the Mobile Messenger window, select the message from the person you want to phone.2. Select File > Call back Sender.Watcher then dials the callback number.Add SMS callback to contactsSubject to feature availability.If the selected SMS message has a callback number, you can add the number to a new or existing Phone Book entry.1. In the Inbox of the Mobile Messenger window, select the message from the person you want to add to your contacts.2. Select Edit > Add Contact to Phone Book.Note: The contact is added to the Phone Book (in Watcher). If you want this contact to appear in your Outlook contacts, synchronize the Phone Book with Outlook.This option is not available if the message does not have a callback number.
Online Help for VZW EM5625 NB50 2130548Mobile Messenger - OutboxSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), use Outlook to deal with outgoing SMS messages. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.From the Outbox of the Mobile Messenger window you can:•Create, save, and send messages.•Determine the status of sent messages.•Review your sent messages and drafts.•Edit and send saved drafts.•Delete messages.Related Topics:>>| Retain sent messages>>| Override the callback numberCreate a new SMS messageSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can create and send SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.To create an SMS message:1. If you will be sending the message immediately after you create it, ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ().2. In the Mobile Messenger window, select New...The message composition window opens.3. In the “To” field, enter the desired destination address(es).4. Enter the text in the message body.5. From the “Priority” drop-down list, set the priority of this message.6. If your message is ready to be sent, click Send.Alternatively, you can save the draft, then edit and send it later.
Text Messaging ServicesRev 0.21 Dec.04 51Before sending, you can override your callback number if desired.Related topics>>| Cannot send or receive SMS>>| SMS FailedSMS message compositionSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can create and send SMS messages from Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.Message composition allows you to:•Address an SMS message to up to 10 recipients (“To” button).•Set the priority of the message (“Priority“).•Compose the text of the message.•Send the message. (The button is enabled when an address and body are entered.)•Save a draft message without sending it (File > Save).Message composition is accessed when you: create, revise, forward, or reply to a message.Address an SMS messageSubject to feature availability.To address an SMS message:•In the “To” field, enter the person’s CDMA e-mail address or phone number.To separate multiple recipients, use a comma “,” or a semi-colon “;”. Spaces are ignored.•Click the To... button to open the Add SMS Recipients window, giving you access to your Phone Book/Outlook contacts.•Repeat until all the recipients have been added. A message can have up to 10 recipients.Send an SMS message to a contactSubject to feature availability.To send an SMS message to a contact:
Online Help for VZW EM5625 NB52 21305481. From the SMS message composition window, click To...The Phone Book (Watcher) or Outlook contacts appear in the Add SMS Recipients window that opens.Add SMS Recipients windowSubject to feature availability.You can have up to 10 recipients to a single SMS message.To add recipients:•Enter an address or phone number directly, or•Select an entry from the Phone Book or Outlook contacts list provided.Click Add -> to include the address / number in the list of recip-ients.Remove a recipient from the list by selecting it in the “Recip-ients” panel and clicking <- Remove.Click OK to return to the SMS message composition window.To access the Add SMS Recipients window:1. From the Message Composition window, click the To... button.Save a draft messageSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can save a draft message in Outlook.SMS message composition allows you to save drafts of messages for future editing and sending. To save a draft message:•Select File > Save, or•Close message composition and select Yes when asked if you want to save changes.Drafts are saved in the Outbox.You can revise, send, or delete the message later.Related Topics:>>| Retain sent messages>>| Revise a draft message
Text Messaging ServicesRev 0.21 Dec.04 53Revise a draft messageSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can revise a draft SMS message in Outlook. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.Saved messages in the Outbox can be recalled for editing or sending. To recall a saved message:1. In the Outbox of the Mobile Messenger window, select the message you want to access.2. Select File > Edit Message...The message opens in SMS message composition.Alternatively, you can double-click the message in the Outbox to open it in message composition.Related Topic:>>| Save a draft messageSend an SMS messageSubject to feature availability.Note: To send SMS messages, you must have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).Additional features related to sending messages:•Override the callback number of sent messages.•Retain a copy of the message in the Outbox.•Check the status of sent messages.To send the message, click Send in SMS message composition.Related topics:>>| Cannot send or receive SMS>>| SMS Failed
Online Help for VZW EM5625 NB54 2130548Override the callback numberSubject to feature availability.You can override the callback number that is included in SMS messages you send. The default is the phone number of your EM5625.To override the callback number:1. From the Messaging tab of the Options window, select the “Override Callback #” check box.The displayed override number is used.2. To change the override number, select Change... and enter the new number (no spaces or other formatting characters). To have no callback number in your messages, leave the entry blank.3. Select OK to save the setting.To use the phone number of the EM5625 as the callback number, clear the “Override Callback #” check box.Retain sent messagesSubject to feature availability.You can save SMS messages you send to the Outbox (of Watcher), or to Outlook (Sent Items).Note: If you do not save messages to the Outbox, you cannot check the status of messages you send.To save sent messages:1. From the Messaging tab of the Options window, use the “Save to Outbox” drop-down menu to select:·automatically·ask first·never2. Click OK to save the setting.Outbox/Outlook messages are not automatically deleted. You must manually delete them.
Text Messaging ServicesRev 0.21 Dec.04 55Review SMS messagesSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), use Outlook to deal with retained SMS messages and drafts. You cannot access the Mobile Messenger window from Watcher, unless you disable Outlook integration.From the Outbox of the Mobile Messenger window you can check the status and review the contents of retained SMS messages and drafts.You must retain a copy of sent messages in the Outbox to review the status and content.The status is shown as an icon in the list of message headers.The status is also shown within the review panel for each message. Select a message header to review the message status and content in the lower panel.Enhanced SMS delivery acknowledgementSubject to feature availability.Note: If Watcher is integrated with Outlook, then this feature is not available.For sent messages that are retained, you can set Watcher to request enhanced delivery status. Where supported by the network, this advises you of delivery of the message to the CDMA subscriber.To enable enhanced delivery acknowledgements:1. From the Messaging tab of the Options window, select the “Enhanced Delivery Acknowledgements” check box.Saved draft; not sent.Sent; received by the network.Sent; received by some, but not all, recipients (where enabled and supported by the network).Delivered to all recipients (where enabled and supported by the network).Error in sending. Resend the message.
Online Help for VZW EM5625 NB56 21305482. Click OK to save the setting.Managing SMS messages>>| Delete SMS messages>>| Expire SMS messagesDelete SMS messagesNote: If Watcher is integrated with Outlook (subject to feature avail-ability), use Outlook to delete SMS messages.To delete SMS messages:•Selectively: in the Mobile Messenger window, select the check boxes next to those messages you want to delete, then select Edit > Delete.•All at once: in Mobile Messenger, select Edit > Delete All. Note that this also deletes unread/unsent messages!You can also specify that read messages be automatically deleted (expire) from the Inbox after a set period. This does not affect the Outbox.Expire SMS messagesNote: If Watcher is integrated with Outlook, then this feature is not available.Unread SMS messages are kept indefinitely, as are messages in the Outbox.To set an expiry period for read messages (after which they are deleted from the Inbox):1. From the Messaging tab of the Options window, use the “Automatically delete” drop-down menu to select the number of days after which read messages are to be deleted.If you want to keep read messages indefinitely, select “never”.2. Click OK to save the setting.You can also manually delete messages.
Rev 0.21 Dec.04 5733: Voice ServicesVoice featuresSubject to feature availability.Watcher provides these voice features:•Make and receive calls•3-way calling•Redial the last number called or unanswered•Call Waiting Alert•Missed Call notification•Voice Mail notification•Call Privacy (where available on the network)Additional voice-related features:•Customize incoming call notification•Dial from your Phone Book or Outlook•Prefix dialing with “1”•Call Log•KeyGuard to prevent accidental dialing•Mute the microphone•Customize features for dialing, answering, and alertsThe Call status area displays information about the voice call.Headset / TTY useSubject to feature availability.For voice calls, you must connect an approved cellular headset (or TTY device) to the wireless device.An icon in the Indicator area shows whether the headset or TTY is detected by the wireless device.Headset volumeTo increase or decrease the volume of the headset:Connected.Not detected. Check the connection of the headset or TTY to the device.
Online Help for VZW EM5625 NB58 2130548•Use the volume up and down buttons on the Voice tab , or•Move the slider in the Sounds tab of the Options window.For alerts and rings played on the wireless device’s speaker, use the system volume control in the Windows system tray: Mute a callTo mute the microphone during a call, select the mute button on the Voice tab .When your call is muted, the message “Muted” flashes in the Call status area.The message is displayed until the call is ended, or until you release it by selecting the mute button again.Use a TTYIf you are using a TTY with your wireless device:1. From the Network tab of the Options window, use the “TTY mode” drop-down menu to select either:·Off - to use an approved headset, or·On (Full) - to use a TTY.2. Click Save.Call PrivacyTo prevent your voice calls from being monitored, the EM5625 automatically uses encryption where it is available on the network in your current coverage area.An icon in the Indicator area shows whether encryption (the privacy feature) is on.Minute AlertThe Minute Alert feature plays a sound in the headset at one-minute intervals, allowing you to monitor the duration of your call. This feature is useful if your billing plan includes a limited number of minutes. Encryption is on.Encryption is off.
Voice ServicesRev 0.21 Dec.04 59Note: The counting of the time starts from when the connection is being established, and not from the time the other party answers.To allow you time to end the call, the tone is played 10 seconds before the minute elapses.To turn the Minute Alert feature on/off:1. From the Voice tab of the Options window, select or clear the “Minute alert” check box.2. Click OK to save the setting.Service AlertThe Service Alert feature plays a sound to notify you that your coverage status has changed: roaming, or passing in or out of network coverage.To turn the Service Alert feature on/off:1. From the Voice tab of the Options window, select or clear the “Service alert” check box.2. Click OK to save the setting.The Voice tab Subject to feature availability.From the Voice tab of Watcher, you can:•Place a voice call•End a voice call•Redial a number•Answer a voice call•Increase/decrease the headset volume•Mute the microphone•Set the notification of incoming calls•Access your Phone Book •Access the Scratch Pad•Clear status messagesTo access the Voice tab, select below the title bar of the main Watcher window.The Call status area displays information about the voice call.Scratch PadSubject to feature availability.The Scratch Pad allows you to type brief notes, such as short reminders or a name and phone number.
Online Help for VZW EM5625 NB60 2130548To access the Scratch Pad:1. From the Voice tab , use the button.Use the keyboard or the dial pad to enter text.The Scratch Pad automatically saves your data and closes when:•There is an incoming voice call•You click ok in the top right corner of the Scratch Pad•You use SEND or END •You select the Data tab of WatcherNext time you display the Scratch Pad, your data is displayed.To erase the data from the Scratch Pad, click clear in the top right corner of the pad, or use the BACK button.To copy the text from the Scratch Pad to the clipboard (for use in other applications):1. Select the text.2. Use the keyboard ctrl+c to copy.3. Change applications.4. Use the keyboard ctrl+v to paste.Outgoing callsSubject to feature availability.Note: You cannot make phone calls during an active data connection.To place a voice call:1. Ensure your headset or TTY is connected.2. Select the Voice tab of Watcher.3. Dial the number.4. Use the SEND button, or press <enter> to initiate the call.Note: Some accounts may bill voice calls differently from data services.The connection progress is displayed in the Call status area.Note: If Watcher is integrated with Outlook (subject to feature avail-ability), you can dial a contact from Outlook.
Voice ServicesRev 0.21 Dec.04 61Related Topics:>>| Dial a voice call>>| Ending a voice call>>| Headset / TTY use>>| KeyGuard - prevent accidental dialingDial a voice callSubject to feature availability.A call can be dialed in several ways:•Dial the number directly (from the Voice tab of Watcher)•Use your Phone Book (in Watcher)•Dial a contact from Outlook•Redial the last number called or unanswered•Select a number from the Call Log•Call back the sender of a text messageRelated Topics:>>| Auto-Hyphenation feature>>| Prefix dialing with “1”>>| Auto-Retry featureManual dialingYou can enter a number in several ways:•Select the numbers of the dial pad of the Voice tab , much like the dial pad on a cellular phone.•Use the number or letter keys of the keyboard. Letters translate to the dial pad equivalents (A, B, or C = 2, and so on).To delete the last digit you entered (to make a correction), use the BACK button, or the backspace key.To delete all the numbers you entered, use the END button or the <esc> key.Use SEND , or the <enter> key, to initiate the call.Auto-Hyphenation featureThe Auto-Hyphenation feature automatically inserts hyphens into a phone number as you enter the digits. The number is displayed in the format xxx-yyy-yyyy. The hyphens have no effect on what is dialed.
Online Help for VZW EM5625 NB62 2130548To turn the Auto-Hyphenation feature on/off:1. From the Voice tab of the Options window, select or clear the “Auto-Hyphenation” check box.2. Click OK to save the setting.Prefix dialing with “1”The prefix feature automatically inserts a “1” before numbers dialed from all sources, except:•Numbers that begin with “1” or “*”•Emergency (911) calls•Data connectionsNote: This feature does affect numbers you enter manually so it will impact local dialing. The “1” does not appear on the display.This feature may allow you to continue to use your Phone Book when traveling.To turn the prefix feature on/off:1. From the Voice tab of the Options window, select or clear the “Prefix all voice calls with ‘1’ ” check box.2. Click OK to save the setting.Redial a numberNote: The redial number is the most recent of: a missed call, or number you dialed.To redial a number, on the Voice tab use the SEND button, or press the <enter> key.With no number displayed, Watcher redials the last number called or unanswered.Auto-Retry featureNote: This is not the same as redialing a number that connects but is busy.The Auto-Retry feature retries a connection (up to five times), when the wireless device is temporarily unable to connect with the cellular base station. (The base station is not assigning a traffic channel to the modem. This situation is called “fast busy”.)You can set the interval at which the connection is retried:1. From the Voice tab of the Options window, use the “Auto-retry” drop-down list to select the number of seconds to wait before retrying.To turn Auto-Retry off, select “off” from the drop-down list.2. Click OK to save the setting.
Voice ServicesRev 0.21 Dec.04 633-way callingSubject to feature availability.If you are subscribed to a 3-way calling service, you can have a call between more than two parties.To establish a 3-way call:1. Connect with one of the parties.2. Use the SEND button to place that party on hold.3. Dial and connect to the second party.4. Use the SEND button to join the 3-way call.To end the call and disconnect both parties, use the END button, or press <esc> on the keyboard.To disconnect only the second party, continuing with the first party, use the SEND button, or press <enter> on the keyboard.KeyGuardSubject to feature availability.The KeyGuard feature prevents accidental dialing. When enabled, using the SEND button or any other button on the Voice tab has no effect.To turn KeyGuard on/off:1. Select TOOLS > KeyGuard.A check mark next to the menu item indicates whether KeyGuard is on. The Call status area shows: “KeyGuard enabled”.If you have an incoming call, KeyGuard is automatically turned off. When the incoming call ends or is declined, your KeyGuard setting is restored.Note: KeyGuard does not prevent other forms of dialing: data connec-tions, dialing from Phone Book or the Call Log, or SMS message callback.Mute key tones (overdial)Subject to feature availability.You can turn off (mute) the key tones from being played while in a call (overdialing). Note that this prevents Link Dialing.To mute or enable overdial key tones:
Online Help for VZW EM5625 NB64 21305481. From the Voice tab of the Options window, select or clear the “Mute” check box.2. Click OK to save the setting.Incoming callsSubject to feature availability.When you have an incoming voice call:•The device plays a sound, based on your preferences. (You can also change the sound played.)•The Call status area displays information about the caller (if supplied by the network).•The Voice tab of Watcher is displayed. (If you were in Compact view or minimized, the Full view is restored.)To answer a call:1. Ensure your headset or TTY is connected.2. Use the SEND button, or press the <enter> key.If the Any-Key Answer feature is enabled, you have more options to answer a call.You can set Watcher to automatically answer any incoming voice calls after a selected number of rings.To decline a call:•Use the END button on the Voice tab , or•Press <esc> on the keyboard.A declined call is put through to Voice Mail (if subscribed), and appears as a missed call.If you missed a call, you can view and reply to missed calls using the Call Log.Note: Some accounts may bill voice calls differently from data services.Related Topic:>>| Headset / TTY useIncoming call notificationThe device can be set to play a sound or use a “silent ring”.
Voice ServicesRev 0.21 Dec.04 65An icon in the Indicator area shows the setting.To set how the device responds to an incoming call:•While not in a call, select the mute button to toggle the ring on and off.•Use the Sounds tab of the Options window to enable or disable the sound, and to select the .wav file to play as the audible ring.Any-Key AnswerSubject to feature availability.The Any-Key Answer feature allows you to answer a call by pressing:•The SEND button•Any of the Voice tab dial-pad buttons (0 through 9, *, or # key)•Any key on the keyboard (except <esc>)To turn the Any-Key Answer feature on/off:1. From the Voice tab of the Options window, select or clear the “Any-key answer” check box.2. Click OK to save the setting.If the Any-Key Answer feature is off, you must use SEND or press <enter> on the keyboard to answer incoming calls.Related topic:>>| Auto-Answer featureAuto-Answer featureSubject to feature availability.The Auto-Answer feature automatically answers incoming voice calls without you having to press any keys.An icon in the Indicator area shows whether the Auto-Answer feature is on.Ring on Silent ring. The Call status area displays a message for incoming calls.Auto-Answer is on.Auto-Answer is off. To answer the call, you must use SEND . See also Any-Key Answer.
Online Help for VZW EM5625 NB66 2130548To set the number of rings for Auto-Answer:1. From the Voice tab of the Options window, use the “Auto-answer incoming calls” drop-down list to select the number of rings.To turn Auto-Answer off, select “off” from the drop-down list.2. Click OK to save the setting.Call Waiting AlertSubject to feature availability.When you are on a call, this feature notifies you when you have another incoming call. You can then:•Ignore the new incoming call, or•Put your current caller on hold and answer the new call by using the SEND button.To switch between the two callers, use the SEND button.For more information about call waiting alert, contact Verizon Wireless.Missed Call notificationAn icon in the Indicator area shows whether you have any missed calls.The Call status area shows the message “new missed call(s)”.The Windows system tray icons also include a missed call icon.The redial feature calls the number of the most recent unanswered or dialed call.Related Topic:>>| Clear status messagesEnding a voice callTo end a voice call:•Use the END button on the Voice tab , orYou have missed calls. By selecting the icon, you can display the Call Log and reply.There have not been any missed calls since the Call Log was last viewed.
Voice ServicesRev 0.21 Dec.04 67•Press <esc> on the keyboard.If the other party hangs up first, the call may be released without you taking any action.Voice MailDepending on your account, you may have a voice mail feature. Unanswered calls are directed to your voice mail box where messages can be left. You are notified of new voice mail messages.To manage your voice mail service, these features are available:•Access your Voice Mail•Change your Voice Mail access number•Customize the notification•Clear the Voice Mail icon•Configure DTMF tones (if directed by a service represen-tative)Voice Mail notificationSubject to feature availability.The message “You have new Voice Mail!” in the Call status area and an icon in the Indicator area show whether you have new voice mail.The Windows system tray icons may also include a voice mail icon.You can also specify a sound to be played when new voice mail messages are left.Clear the Voice Mail iconWhen you retrieve voice mail, the network normally informs the EM5625. However if the network notification is missed, the icon may remain in the Indicator area. You can clear (turn off) the icon.1. From the Messaging tab of the Options window, select the Clear Indicator button. You have voice mail. By selecting the icon, you can access your voice mail box.You do not have voice mail.
Online Help for VZW EM5625 NB68 2130548Access your Voice MailSubject to feature availability.To access your voice mail:1. Click the icon (whether lit or not)Following a confirmation, Watcher places a voice call to the phone number used by your voice mail system.The voice mail number is automatically set up for you during the installation and activation process. If this number changes, you can change it in Watcher.Configure DTMF tonesSome Voice Mail systems require a longer than normal DTMF tone length.To set the DTMF tone length:1. From the Voice tab of the Options window, use the “Length” drop-down list to select the desired length.Select normal unless your service provider indicates that a different length is required.2. Click OK to save the setting.The continuous setting generates tone until the keypress is released.Note: The duration of tones over the air is governed by the network. The EM5625 requests tones as configured by you, but the network may impose its own duration.Change your Voice Mail access numberSubject to feature availability.If your account includes a Voice Mail feature, you access your voice mail box by dialing a particular number. This number is automatically set up for you during the activation process, or when you are notified of your first voice mail message.If this phone number should change, or your service provider is using another number, you must manually change it in Watcher:1. From the Messaging tab of the Options window, in the Voice Mail section select the Change... button to open the dialog.2. Type in the new voice mail number. Use only numbers from 1 through 9, and the * or # keys. Link Dialing is
Voice ServicesRev 0.21 Dec.04 69supported, but do not include spaces, brackets, or hyphens.3. Click OK to close the dialog.4. In the Messaging options tab, click OK to save the setting.
Online Help for VZW EM5625 NB70 2130548
Rev 0.21 Dec.04 7144: Contact ManagementPhone BookWatcher has a Phone Book of contacts to track phone numbers and e-mail addresses. Subject to feature availability, you can use these entries to easily:•Make a voice call to a contact•Send an SMS message to a contactNote: If Watcher is integrated with Outlook (subject to feature avail-ability), you can also phone and send SMS messages to your Outlook contacts.To access your Phone Book from Watcher:•Select TOOLS > Phone Book..., or•From the Voice tab , use the button.In the PhoneBook window, you can:•Add a new contact (Add New Contact...).•Edit a selected contact (File > Edit Contact...).•Delete a selected contact (File > Delete Contact)•Synchronize the Phone Book with Microsoft® Outlook® contactsRelated topic:>>| Link Dialing>>| Add a Call Log entry to your contactsContact PropertiesThe Contact Properties window is used to add or edit entries in the Watcher Phone Book.Note: If Watcher is integrated with Outlook (subject to feature avail-ability) and Outlook is running, you can also use your Outlook contacts.Items in this window can be synchronized with Outlook Contacts.To add an entry to the Phone Book:1. In the Phone Book, select Add New Contact, or
Online Help for VZW EM5625 NB72 2130548Right-click any entry, and select Add New Contact.To edit an entry:1. In the Phone Book, select the entry.2. Click File > Edit Contact, orRight-click the entry, and select Edit Contact.Related topics:>>| Synchronizing Phone Book contacts (in Watcher) with OutlookDial a contactSubject to feature availability.Note: If Watcher is integrated with Outlook (subject to feature avail-ability) and Outlook is running, you can also phone your Outlook contacts.To dial a Contact:1. From the Phone Book window, double-click the contact entry you want to dial.Alternatively you can:1. Select the contact entry you want to dial.2. Select File > Dial.Link DialingSubject to feature availability.Link Dialing allows you to dial numbers after pauses. This is useful for phone banking, calling cards, and so on, where you are prompted to enter a sequence of numbers (overdial).Use your Phone Book to enter the Link Dial number just as you would any other phone number (including digits, *, or #). To separate the linked numbers, use:•“L” or “l” if you need to use the SEND button after a specific part of the number is dialed, allowing you to listen for prompts before continuing.•“P” or “p” if you want part of the number to be automati-cally dialed after a 2-second pause. For a longer pause, you can use multiple pause characters in a row.For example, when you dial the entry “430-7767#L123#PP456”:
Contact ManagementRev 0.21 Dec.04 731. The phone number “4307767#” is dialed (including the # key) to make the connection.2. The Call status area shows:Link Dial Mode.‘Send’ for next link3. Use the SEND button to dial the next “123#”.4. The Call Status Area shows:Link Dial Mode.Wait for next link...5. Four seconds later, “456” is dialed automatically.The spaces and hyphens are optional, making it easier to read the sequence.Related topics:>>| Configure DTMF tones>>| Mute key tones (overdial)Call LogThe Call Log records details about all incoming , outgoing , and missed calls of all supported types: voice and data (subject to feature availability). It provides useful information such as the phone numbers of missed calls.To access the Call Log:•Select TOOLS > Call Log..., or•Click the Missed Call icon in the Indicator areaScroll left and right if needed to display the date, time, caller, and type of call.From the Call Log, you can:•Reply to logged calls (voice only)•Copy the Call Log to a text file•Copy a phone number from the Call Log to the clipboard, then paste it into another application•Add a Call Log entry to your contacts (in Watcher)•Set the type of calls to be displayed•Determine the amount of data transferred•Sort the calls•Delete entriesReply to logged callsSubject to feature availability.
Online Help for VZW EM5625 NB74 2130548To reply to a call logged in the Call Log:•In the Call Log, double-click the entry you want to reply to, or•Select the entry, then select File > Dial.From the Call Log you can place only voice calls.Copy the Call Log to a text fileTo save the information in the Call Log to a text file:1. In the Call Log, select File > Save As...2. Select a name and location for the file.3. Click Save.Copy a phone number from the Call Log to the clipboardTo copy a phone number to the clipboard:1. In the Call Log, select the entry.2. Select Edit > Copy Phone Number.The phone number that is copied is:•For incoming calls: the number in the From column•For outgoing calls: the number in the To columnYou can then paste the number into another application.Add a Call Log entry to your contactsTo add a phone number from the Call Log to your Phone Book (in Watcher):1. In the Call Log, select the entry.2. Select Edit > Add Number to Phonebook.If adding a new contact, enter the first and last name.3. From the “Add phone number as” drop-down list, select the type of phone number.4. Click Save.Note: The contact is added to the Phone Book (in Watcher). If you want this contact to appear in your Outlook contacts, synchronize the Phone Book with Outlook.
Contact ManagementRev 0.21 Dec.04 75Call Log view optionsYou can view all calls, or only specified calls: voice or data.1. From the Call Log, select View, then the item you want to view or hide. A check mark next to each item indicates if it is displayed.2. Repeat until you have selected all desired items.The icon in the first column indicates whether the call was an incoming , outgoing , or missed call .Sort the Call Log displayTo sort the calls in the Call Log, click the column label (for example, “From”) that you want to sort by. To reverse the sort order, click the column label one more time.Delete entries from the Call LogTo delete a single entry from the Call Log:1. Select the entry.2. Select Edit > Delete.To delete all entries:1. Select Edit > Delete All.2. Click Yes to confirm the deletion.
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Rev 0.21 Dec.04 7711: Outlook integrationEnabling Outlook integrationSubject to feature availability.When Outlook integration is enabled, a new toolbar is added to Outlook so that you can:•Read and send SMS messages from Outlook•Phone people in your contacts list or the sender of an SMS message.Note: The Outlook integration feature works with Outlook 2000 or newer, on Windows 2000 or XP. For this feature to work, Watcher must also be running. Outlook Express is not supported.To enable Outlook integration:1. In Watcher, select TOOLS > Options > General.2. Select the Outlook Integration check box.3. Restart Outlook.4. Confirm that you have a new toolbar in Outlook. (The toolbar displays New SMS; SMS Reply; ...)When Outlook integration is enabled, you cannot access the Mobile Messenger window in Watcher.These SMS messages are NOT transferred to Outlook:•Messages you sent and received prior to enabling Outlook integrationMessages you send and receive when Outlook is not running are saved in the Mobile Messenger window in Watcher. The messages get transferred to Outlook the next time Watcher and Outlook are both running.Related topics>>| Synchronizing Phone Book contacts (in Watcher) with OutlookSending SMS messagesIf Outlook integration is enabled, you can send SMS messages from Outlook.To send a message to a contact:
Online Help for VZW EM5625 NB78 21305481. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. In Outlook, select the contact.3. Select the New SMS button .4. If more than one phone number is associated with the contact, a window appears listing all the numbers. Select the number you want from the list and select the Send SMS button.5. In the bottom part of the message composition window, type your message. (The maximum length of an SMS message is usually about 160 characters.) 6. Select the Send button. Alternatively, you can save the message (by selecting File > Save), then edit and send it later.To create and send an SMS message to a recipient who is not in your contacts list, or to multiple recipients:1. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. In Outlook, select the New SMS button . 3. In the To field, enter the recipient's phone number. —or—Select To to open the Add SMS Recipients window, which allows you to select recipients from your contacts list:a. Select a name in the list to display the person’s phone number, then select the number and select the Add button to include the number in the Recipients list. b. If you want to remove a number from the Recipients list, select the number and select the Remove button.c. Repeat steps a and b until the Recipients list includes all the numbers to which you want to send the message.Note: If the contacts listed in this window are not up-to-date with your contact list in Outlook, select the Refresh button.d. Select OK to close the Add SMS Recipients window.4. In the bottom part of the message composition window, type your message.(The maximum length of an SMS message is usually about 160 characters.)
Outlook integrationRev 0.21 Dec.04 795. Select the Send button. Alternatively, you can save the message (by selecting File > Save), then edit and send it later.Your message remains on the network until the recipient is in service, unless the expiry period is exceeded.Messages you send are automatically saved to the Sent Items folder in Outlook. SMS messages can be distinguished from e-mail messages by this icon: .Related topics>>| Enabling Outlook integration>>| Synchronizing Phone Book contacts (in Watcher) with Outlook>>| Viewing sent messages>>| Viewing unsent outgoing messages>>| Replying to SMS messagesViewing sent messagesIf Outlook integration is enabled, SMS messages that you send from Outlook are stored in the Sent Items folder. To view sent SMS messages:1. In Outlook, select the Sent Items folder.SMS messages can be distinguished from e-mail messages by this icon: .2. Double-click the message header, or select the header and press <Enter>.Related topics>>| Enabling Outlook integration>>| Sending SMS messages>>| Viewing unsent outgoing messages>>| Cannot send or receive SMS>>| SMS FailedViewing unsent outgoing messagesIf Outlook integration is enabled, any SMS messages that were created in Outlook but not sent, are stored in the Drafts folder.To view or edit unsent outgoing messages: 1. In Outlook, select the Drafts folder.
Online Help for VZW EM5625 NB80 2130548SMS messages can be distinguished from e-mail messages by this icon: .2. Double-click the message header, or select the header and press <Enter>, or right-click the header and select Open.Related topics>>| Enabling Outlook integration>>| Sending SMS messages>>| Viewing sent messagesReading SMS messagesIf Outlook integration is enabled, any SMS messages you receive are displayed in the Inbox in Outlook. To read SMS messages:1. In Outlook, select the Inbox folder.SMS messages can be distinguished from e-mail messages by this icon: .2. Double-click the message header, or select the header and press <Enter>.Related topics>>| Enabling Outlook integration>>| Replying to SMS messages>>| Forwarding SMS messages>>| Cannot send or receive SMSReplying to SMS messagesIf Outlook integration is enabled, you can reply to SMS messages from Outlook. You cannot send an SMS reply to an e-mail message in Outlook.To reply to an SMS message:1. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. In Outlook, select the Inbox folder.SMS messages can be distinguished from e-mail messages by this icon: .3. Select the message header.4. Select the SMS Reply button .
Outlook integrationRev 0.21 Dec.04 815. Enter your message and select Send.Related topics>>| Enabling Outlook integration>>| Reading SMS messages>>| Forwarding SMS messages>>| Cannot send or receive SMS>>| SMS FailedForwarding SMS messagesIf Outlook integration is enabled, you can forward SMS messages from Outlook. You cannot forward e-mail messages as SMS messages.To send an SMS message you received to someone else:1. Ensure you have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).2. Select the Inbox or Sent Items folder in Outlook.SMS messages can be distinguished from e-mail messages by this icon: .3. Select the message header.4. Select the SMS Forward button .5. In the To field, enter the recipient's phone number. —or—Select To to open the Add SMS Recipients window, which allows you to select recipients from your contacts list:a. Select a name in the list to display the person’s phone number, then select the number and select the Add button to include the number in the Recipients list. b. If you want to remove a number from the Recipients list, select the number and select the Remove button.c. Repeat steps a and b until the Recipients list includes all the numbers to which you want to send the message.Note: If the contacts listed in this window are not up-to-date with your contact list in Outlook, select the Refresh button.d. Select OK to close the Add SMS Recipients window.6. Edit the message, if you choose, and select Send.Related topics
Online Help for VZW EM5625 NB82 2130548>>| Enabling Outlook integration>>| Reading SMS messages>>| Replying to SMS messages>>| Cannot send or receive SMS>>| SMS FailedDeleting SMS messagesTo delete SMS messages from Outlook:1. In the Inbox, Outbox, Sent Items or Drafts folder of Outlook, select the SMS message(s) you want to delete.SMS messages can be distinguished from e-mail messages by this icon: .•To select more than one message, use Ctrl+click, or Shift+click, or select Edit > Select All.2. Press the Delete key, or select Edit > Delete, or click .Dialing from OutlookIf Outlook integration is enabled, you can call any of your contacts or the sender of an SMS message.To call a contact:1. In Outlook, select or double-click the contact.2. Select the Wireless Call button .3. If more than one phone number is associated with the contact, a window appears listing all the numbers. Select the number you want from the list and select the Dial button.To call the sender of an SMS message:1. In Outlook, select the Inbox folder.SMS messages can be distinguished from e-mail messages by this icon .2. Select the message header sent by the person you want to call. (This must be an SMS message header and not an e-mail message header.)3. Select the Wireless Call button .The phone number (from which the SMS message was sent) is dialed.Related topics
Outlook integrationRev 0.21 Dec.04 83>>| Enabling Outlook integration>>| Synchronizing Phone Book contacts (in Watcher) with OutlookSynchronizing Phone Book contacts (in Watcher) with OutlookIf Outlook integration is enabled, you can synchronize your contacts in Watcher’s Phone Book with your Outlook contacts.Note: Only the name and phone number are synchronized.To synchronize the records in your phone book with Outlook:1. Open Outlook if it is not already open.2. In Watcher, select TOOLS > Phone Book.3. Select File > Synchronize with Outlook. Watcher then begins synchronizing the contacts.4. Outlook (Contacts) may flash in the taskbar, or may display a message about a program trying to access data stored in Outlook. If Outlook (Contacts) on the taskbar is flashing, click it to display the message. To allow the synchronization to continue, click Yes.Related topics>>| Enabling Outlook integration>>| Sending SMS messages>>| Dialing from Outlook
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Rev 0.21 Dec.04 8522: SecuritySecurity featuresWatcher can lock the EM5625 so that others cannot use the wireless modem and account (except for emergency 911 calls). A four-digit lock code is needed to unlock the modem.You can set the EM5625 to lock:•Whenever Watcher is started, (requiring the lock code each time), or•Immediately (without restarting Watcher) - useful if you are lending your wireless device, or leaving it for a short time.>>| WarningSecurity features:>>| Functionality when the EM5625 is locked>>| Enable/disable the lock code>>| Lock the EM5625 immediately>>| Change the lock codeUnlock the modemWhen locked, the Call status area displays “Modem is locked”. To unlock the modem:1. Select TOOLS > Unlock Modem...2. Enter the lock code (PIN).Initial lock codeThe initial lock code value is determined by your service provider.For service provider configurations that do not require account activation, a default lock code is set at the factory to a value determined by the service provider. For assistance, contact your service provider.Configurations that do use the Activation Wizard set the intial lock code to the last four digits of your account phone number whenever a new phone number is activated.After activation, you can change the lock code from the initial value to any four-digit code you choose.
Online Help for VZW EM5625 NB86 2130548Note: The security lock code is reset to the last four digits of any new phone number whenever an account is activated. This may change a custom value you have set.WarningIf you lock the EM5625 and forget the lock code, you will not be able to use the EM5625 until you receive assistance from Verizon.Functionality when the EM5625 is lockedWhen the EM5625 is locked:You can:•Dial pre-determined emergency (911) numbers•Receive incoming voice calls, but the caller ID display is hidden•Turn KeyGuard on and off•Unlock the modem•Receive Voice Mail notifications, but not dial to pick up the messages•Receive text messages, but not access the Mobile Messenger window to read them or originate themYou cannot:•Make outgoing voice calls•Make data connections (including Always-on connection)•Access most menu itemsEnable/disable the lock codeYou can set the EM5625 to never lock, or to lock on power up.Note: If you lock the EM5625 and forget the lock code, you will not be able to use the EM5625 until you receive assistance from Verizon.To enable/disable the lock feature:1. From the Security tab of the Options window, use the “Lock modem” drop-down menu to select one of the following:·never - anybody who has access to your wireless device can use Watcher and your account.·on power up - when you start Watcher, the modem will be locked.
SecurityRev 0.21 Dec.04 872. Click OK to save the setting.Related Topics:>>| Lock the EM5625 immediately>>| Change the lock code>>| Functionality when the EM5625 is locked>>| Unlock the modemLock the EM5625 immediately>>| WarningTo lock the EM5625 immediately:1. Close any active connection.2. From the Security tab of the Options window, select Lock Modem Now.3. In the confirmation window, select Yes.Related Topics:>>| Enable/disable the lock code>>| Change the lock code>>| Functionality when the EM5625 is locked>>| Unlock the modemChange the lock code>>| WarningTo change the lock code:1. From the Security tab of the Options window, select Change Lock Code....2. Enter the existing lock code and click OK.3. Enter a new four-digit lock code.4. Enter the new lock code for confirmation.5. Click OK.Related topic:>>| Initial lock code
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Rev 0.21 Dec.04 8933: Customization OptionsOptions windowAccess the Options by selecting TOOLS > Options...You can customize features of Watcher (subject to feature availability):General•Auto-launch Watcher on module detection, launch minimized•Enable support for a WiFi network adapter•Enable Outlook integration with Watcher•Suppress/display warning messages•Suppress/display prompt on exitData•Data-Call Inactivity Timeout•Allow default connections only•Disable Microsoft network bindings for VZAccess connectionMessaging•Expire received SMS messages•Override callback number•Save outgoing messages•Enhanced SMS delivery acknowledgements•Set voice mail number and clear indicatorNetwork•Roaming options (System select)•Use of a TTY•System clock update with CDMA timeSecurity•Prevent others from using your wireless accountSounds•Enable sounds for specific events•Select sounds for events•Set the volume of the headsetVoic e•Auto-Answer
Online Help for VZW EM5625 NB90 2130548•Auto-Retry•Any-Key Answer•Auto-Hyphenation•Prefix dialing for long distance•Key tone settings and mute•Audible alertsThe Restore Defaults button restores the factory settings of all options.General tab in OptionsFrom the General tab in the Options window, you can:•Auto-launch Watcher, Launch minimized•Enable support for a WiFi network adapter•Enable Outlook integration with Watcher•Suppress/display warning messages•Suppress/display prompt on exitAuto-launch Watcher, Launch minimizedYou can set Watcher to start automatically whenever your computer detects the powered-up module.To set Watcher to auto-launch:1. From the General tab of the Options window, select the “Autolaunch on module detection” check box.2. Optionally, to have Watcher minimized when it starts up, select the “Launch minimized“ check box.3. Click OK to save the setting.Warning messagesWarning messages for specific events (subject to feature avail-ability) can be turned on or off:•“Data connection lost” - you lost your wireless connection to the network. (See also: Always-on connection)•“Prompt before exit”To enable/disable the warning messages:1. From the General tab of the Options window, select or clear the check box next to the desired message.2. Click OK to save the setting.
Customization OptionsRev 0.21 Dec.04 91Prompt before exitWhen you close Watcher, there is a prompt reminding you that any open connections will be closed and you cannot receive any incoming voice calls.To enable/disable this exit prompt:1. From the General tab of the Options window, select or clear the “Prompt before exit” check box. (The prompt will appear when the box is checked.)2. Click OK to save the setting.Data tab in OptionsFrom the Data tab in the Options window, you can:•Automatically disconnect inactive data calls•Allow default connections only•Disable network bindings Disable Microsoft network bindings for VZAccess connectionWhen the EM5625 is configured, bindings to Microsoft network and file and printer sharing protocols are automati-cally created. These bindings are not required and may create additional over-the-air traffic, or cause security concerns. These bindings can be disabled from the Windows Control Panel or in Watcher. To disable the bindings in Watcher:1. From the Data tab of the Options window, select the “Disable Microsoft network bindings for VZAccess connection” check box.2. Click OK to save the setting.Messaging tab in OptionsFrom the Messaging tab in the Options window, you can (subject to feature availability):•Specify how long to keep read SMS messages in the Inbox•Override your callback number on outgoing SMS messages•Select whether to save outgoing SMS messages to your Outbox•Enable or disable Enhanced SMS delivery acknowl-edgement•Change your Voice Mail access number•Clear the Voice Mail icon
Online Help for VZW EM5625 NB92 2130548Network tab in OptionsFrom the Network tab in the Options window, you can:•Set the roaming options (“System Select”)•Use a TTY instead of a headset•Update the system clock automatically from the CDMA networkUpdate the system clock with CDMA timeIf you frequently change time zones, you can have your system’s clock set automatically from the CDMA network each time you start Watcher.1. From the Network tab of the Options window, select the “Update system clock with CDMA time” check box.2. Click OK to save the setting.Security tab in OptionsFrom the Security tab in the Options window you can:•Enable/disable the lock code•Change the lock code•Lock the EM5625 immediately>>| Warning>>| Security featuresSounds tab in OptionsFrom the Sounds tab in the Options window you can (subject to feature availability):•Enable/disable audible alerts•Set the sound for Call Waiting Alert•Set the Incoming call notification•Set the sound for SMS message notification•Set the sound for Voice Mail notification•Set the Headset volumeUse the check boxes to enable or disable alerts played on the wireless device’s speaker. The “Enable” check box can be used to disable all alerts (for example, when in a theater) or enable those that are individually set.Related topics:>>| Call Waiting Alert>>| Service Alert
Customization OptionsRev 0.21 Dec.04 93>>| Minute AlertCustomize soundsThe .wav file assigned to each alert is shown.To test the sound, select the > button to the right of the event description.To change the sound file used:1. Select the Browse... button to right of the event description.2. Navigate to the sound file (.wav) you want to use.3. Select Open in the file selection dialog.4. Click OK to save your settings.For alerts and rings played on the wireless device’s speaker, use the system volume control in the Windows system tray: Voice tab in OptionsFrom the Voice tab in the Options window, you can:•Set the number of rings for the Auto-Answer feature•Enable the Auto-Retry feature•Enable the Any-Key Answer feature•Enable the Auto-Hyphenation feature•Prefix dialing with “1”•Set the overdial tone length and mute the key tones•Enable audible indicators for the length of your call (Minute Alert) and change in coverage status (Service Alert)
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Rev 0.21 Dec.04 9544: ActivationActivation overviewYour EM5625 connects to a CDMA network. To use the network, you require an account with a service provider. The process of activation configures your EM5625 with the required account parameters (phone number, etc.).The Activation Wizard guides you through the process.If your EM5625 does not have an activated account, then, when you run Watcher or it autostarts, the Activation Wizard should autostart. If this does not happen: To start the wizard manually, select TOOLS > Activation Wizard...To display information about your account, use HELP > About Watcher..., or the Connection Manager properties.CDMA service provider accountCompanies that operate CDMA networks and provide access to these networks are called service providers. You must have an account with Verizon Wireless to use the EM5625.Each service provider has its own pricing options. There may be flat rate accounts, which provide you a maximum number of minutes of network usage for a fixed monthly fee. There may be accounts for which you are charged for network usage by the minute or by the amount of data transmitted.Your account may include a variety of other services such as text messaging and voice mail.Each EM5625 has been provisioned at the factory for use with a particular service provider (Verizon Wireless). This sets the EM5625 to use particular radio channels and enable services specific for that provider.The process of setting up your account is called activation. Activation involves action by Verizon Wireless and configu-ration of the EM5625.Your service provider needs to know what billing information to use to collect payment for your network usage. They also need to know the ESN (Electronic Serial Number) assigned to your modem during the manufacturing process. (The ESN can be displayed in Watcher.) This number is used to help authen-ticate your account when you connect for service.
Online Help for VZW EM5625 NB96 2130548Configuring the EM5625 involves setting the phone number assigned by Verizon Wireless and may involve entering other network parameters and settings such as a user name and password to access services.If you purchased your wireless device directly from Verizon Wireless, you may already have an account; your EM5625 may be pre-activated.Unless your EM5625 has been pre-activated, Watcher automat-ically detects that no account has been configured when you run it for the first time. Watcher then runs the Activation Wizard to guide you through the activation and configuration process.Activation Wizard>>| Activation Wizard - Select Option>>| Manual Activation>>| Voice-Assisted / Automated ActivationActivation Wizard - Select OptionThe Activation Wizard walks you through the process of configuring an account. The process and options vary based on the service provider. This section is a guide only. Consult your product documentation, and follow the directions on screen and given by your service provider representative.If your EM5625 does not have an activated account, then, when you run Watcher or it autostarts, the Activation Wizard should autostart. If this does not happen:1. Ensure Watcher is running.2. Start the Activation Wizard: select TOOLS > Activation Wizard...Depending on your modem configuration, either or both of these options appear when the wizard is launched:•Manual Activation involves phoning your service provider, exchanging information, and entering your account information into the appropriate fields in the wizard. (To use this method, you require a phone, other than your wireless device.)•Voice-Assisted / Automated Activation involves the EM5625 placing a call to a special number at the service provider. Much of the process is automated, but you may require a headset (or TTY). Follow onscreen prompts.
ActivationRev 0.21 Dec.04 97To begin activation of the EM5625, select the method and click Next.Manual ActivationAdditional notes may advise you what to have ready. Consult the product documentation if needed. When you have collected the required information, call your service provider.Inform the representative that you are activating a Sierra Wireless EM5625 for Verizon.In the Activation Wizard, click Next.Input Activation CodeFor the activation code, enter six zeroes (000000), then click Next.Enter Phone NumberThis is the phone number assigned by your service provider. It is usually in the form of a 10-digit number: the area code and local number, without spaces or hyphens.For service providers supporting Wireless Local Number Portability (WLNP), the phone number may appear in separate parts, adding an entry for MSID or IMSI. For assistance, consult your product documentation or your service provider.Enter the information that the service provider gives you, then click Next.Related topic:>>| Security lock code settingEnter Provider Specific DataDifferent service providers may require additional infor-mation. If prompted by the Activation Wizard, enter the infor-mation as provided by your service representative.SID:The System ID (SID) governs which networks are “home” and which are roaming.Enter the SID assigned by your service provider, then click Next.CongratulationsClick Finish to close the Activation Wizard.
Online Help for VZW EM5625 NB98 2130548The modem reinitializes. After Verizon sets up your account on the network, your EM5625 should be configured and ready for use.Voice-Assisted / Automated ActivationTo use voice-assisted or automated activation:1. If prompted to, connect your headset (or TTY) to the wireless device.2. In the Activation Wizard, after selecting Automated Activation, click Next.3. Read the message on the screen, and click Next.A call is placed to the special activation number shown. (Enter a number only if instructed to do so by a service provider representative.)Follow any instructions or prompts provided.When complete, the message “Ready to Connect” appears in the Call status area of Watcher.If you encounter any problems, please contact your service provider.
Rev 0.21 Dec.04 9955: Troubleshooting Not in Service•If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer.•Ensure you are within the CDMA network coverage area. For coverage information, contact Verizon.•Check with Verizon - a network or account problem may be preventing the EM5625 from obtaining service.Modem is In UseThe EM5625 already has a connection when you attempt to make another connection.•End the first call before you initiate the next one.SMS FailedSome possible reasons for a failure to send are:•You do not have a subscription to a service that allows you to send SMS messages.•You do not have NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( ).•A destination in the “To” field is not valid.•The message exceeded the maximum length for SMS messages (usually around 160 characters).•There is a CDMA network problem or a problem with your account.Cannot send or receive SMSEnsure you have:•A subscription to a service that allows you to send and receive SMS messages•NationalAccess service ( ) or an active dial-up/Quick 2 NetSM (14.4kbps) connection ( )
Online Help for VZW EM5625 NB100 2130548Optimize performanceTo optimize your settings to achieve the fastest speeds and conserve data while using e-mail:•Work in “offline” mode, and connect when you need to send and receive e-mail.•Save attachments to a desktop folder and then open from that folder, rather than opening the attachment directly from the message.•Remove the Preview Pane, or use the AutoPreview for headers only.
Rev 0.21 Dec.04 10166: GlossaryDefinitions1X One Times Radio Transmission Technology (the "one times" refers to the frequency spectrum). A high-speed standard for cellular communications. Supports Internet connections with data rates up to 153.6 kbps (downlink from the network) and 76.8 kpbs (uplink to the network).1xEV-DO A high-speed standard for cellular packet data communica-tions. Supports Internet connections with data rates up to 2.4 Mbps (downlink from the network) and 153.6 kbps (uplink to the network). Average data rates are roughly 700 kbps (downlink from the network) and 153.6 kbps (uplink to the network). Actual speed depends on the network conditions. Compare to 1X.BroadbandAccess A high-speed standard for cellular packet data communica-tions. Supports Internet connections with data rates up to 2.4 Mbps (downlink from the network) and 153.6 kbps (uplink to the network). Average data rates are roughly 700 kbps (downlink from the network) and 153.6 kbps (uplink to the network). Actual speed depends on the network conditions. Also known as 1xEV-DO. Compare to NationalAccess.callback number A number that the sender of an SMS message can specify, and that the receiver of the message can place a voice call to, in reply to the SMS message. (Related Topic: Override the callback number)CDMA Code Division Multiple AccessCDMA 1X A high-speed standard for cellular communications. Also known as 1X, and NationalAccess.CDMA 1xEV-DO A high-speed standard for cellular communications. Also known as 1xEV-DO, and BroadbandAccess.dBm decibels relative to 1 milliwattDHCP Dynamic Host Configuration Protocol - a protocol used to automatically assign IP addresses and related information.DHCP also provides safe, reliable TCP/IP network configu-ration.DTMF Dual Tone Multi-Frequency - the tone generation system used by standard telephone networks. Each key is allocated a row and column tone; both are played at once to create the DTMF signal.
Online Help for VZW EM5625 NB102 2130548duration Time that has elapsed since the EM5625 started establishing the current call.Note: The timer starts when the connection is being estab-lished - not when the two parties are connected and can start talking.ESN The Electronic Serial Number is a unique code assigned to your EM5625 during the manufacturing process. The ESN is displayed in the About Watcher window.hotspot A wireless LAN node that provides Internet connection and virtual private network (VPN) access from a given location.IP Internet Protocolkbps Kilobits per secondMbps Megabits per secondmissed call An incoming call that was not answered.NationalAccess A high-speed standard for cellular communications. Supports Internet connections with data rates up to 153.6 kbps (downlink from the network) and 76.8 kpbs (uplink to the network). Also known as 1X.overdial Pressing keys to generate tones while in a call. This is commonly used for credit card dialing and to access features of automated answering systems. (Related Topics: Link Dialing, Mute key tones (overdial).)packet A short fixed-length block of data including a header that is transmitted as a unit in a communications network.PRL The Preferred Roaming List is an account configuration item set by your service provider. It controls the radio channels used by the device.The PRL version in use can be displayed using HELP > About Watcher...profile A data or WiFi connection configuration defined in the Connection Manager.roaming Being connected to a network other than your service provider's network. This may be subject to roaming charges. (Related Topics: System Select (roaming options), Roaming (indicator))SSID Service Set IDentifier—the name assigned to the network.
GlossaryRev 0.21 Dec.04 103TCP Transmission Control Protocol—The common underlying communication protocol used on the Internet. A connection handshake establishes a point to point logical connection. In contrast to UDP, TCP ensures both ends of the connection are present and active on the network. TCP ensures delivery of datagrams.ToolTip Text that displays when you position the mouse pointer over an area of the screen (for example, over an indicator).TTY (TeleTYpe) A device that allows people who are deaf, hard of hearing, or speech-impaired to use the telephone to commu-nicate.UDP User Datagram Protocol—A low overhead, connectionless, packet delivery IP protocol. Unlike TCP, UDP does not guarantee delivery of datagrams.VPN Virtual Private NetworkWEP Wired Equivalent Privacy—A WEP key is a security code used to control access to a hotspot.WiFi Wireless Fidelity—a high-frequency wireless local area network (WLAN), known as 802.11.
Online Help for VZW EM5625 NB104 2130548
Rev 0.21 Dec.04 105IndexNumerics1 - dialing prefix, 621X connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end, 31make, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 371xEV-DO connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end, 31make, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 373G connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18default, 27end, 31make, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 373-way calling, 63Aaboutcurrent call, 19EM56XX, 9Watcher, 13account, service provider, 95acknowledgement, enhanced SMS delivery, 55activationoverview, 95automated, 98manual, 97voice-assisted, 98Activation Wizard, 96addCall Log entry to contacts, 74connection profile, 25contact, 71SMS callback to contacts, 49Add SMS Recipients window, 52address an SMS message, 51alertsaudible, 92call waiting, 66customize sounds, 93incoming voice call, 64minute, 58service, 59SMS message, 45voice mail, 67volume, 93Allow default connections only, 25always on top, 16always-on connectionenable, 29WiFi profiles, rank, 42answerauto-answer, 65voice calls, 64any-key answer, 65audible alerts, 92Authenticating, 19auto-answer, 65autoconnectdata, 29WiFi, 42auto-hyphenation (voice calls), 61auto-launch application, 90auto-launch properties of connection, 26automated activation, 98automatic data call disconnection, 31auto-retry (voice calls), 62Bbinding - networkdisable, 91
IndexRev 0.21 Dec.04 106BroadbandAccessoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end connection, 31make connection, 29restore default settings, 27restrict Watcher to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 37broadcasting hotspots, 34BSSID, 39byte counter, 30bytes transferred, 30CCall Logadd entry to contacts, 74delete entries, 75features, 73reply, 73view options, 75call privacy (voice calls), 58call status area, 19call waiting, 66callback number (SMS)add to contacts, 49call sender, 49override, 54CDMA 1X connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end, 31make, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 37CDMA 1xEV-DO connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end, 31make, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 37CDMA coverage, 10CDMA networkcoverage, 10service providers, 95signal strength, 32circuit switched dataoverview, 9add dial-up profile, 25end data session, 31indicator, 18make connection, 28Quick 2 Net, 31clearScratch Pad, 59status messages, 20voice mail indicator, 67clock (update), 92close prompt, 91closing connections, 28compact view, 16conference calls, 63connect automaticallydata, 29WiFi, 42Connecting to Internet, 19connectionauto-launch properties, 26automatic disconnect, 31BroadbandAccess - make connection, 29BroadbandAccess - overview, 9BroadbandAccess and WiFi, 37default, 27dial-up, 28end, 31make, 28make high-speed connection, 29NationalAccess - make connection, 29NationalAccess - overview, 9NationalAccess and WiFi, 37Quick 2 Net, 31restore default settings, 27restrict to default profiles, 24service indicator, 18VZAccess - make connection, 29VZAccess - overview, 10VZAccess and WiFi, 37, 37warning messages, 90WiFi and BroadbandAccess/NationalAccess/VZA-ccess, 37Connection Manageroverview, 241X/Dial-up tab, 24WiFi Profiles tab, 35connection status area, 18
IndexRev 0.21 Dec.04 107connection, data3G and WiFi, 37add dial-up profile, 25amount of data transferred, 30auto-launch properties, 26BroadbandAccess - overview, 9BroadbandAccess and WiFi, 37default, 27dial-up, 28end, 31make, 28make high-speed connection, 29NationalAccess - overview, 9NationalAccess and WiFi, 37Quick 2 Net, 31restore default settings, 27restrict to default profiles, 24service indicator, 18VZAccess - overview, 10VZAccess and WiFi, 37warning messages, 90WiFi and 3G, 37WiFi and BroadbandAccess/NationalAccess/VZA-ccess, 37connection, WiFi1X, during, 371xEV-DO, during, 373G connection, during, 37add profile for hotspot, 41autoconnect, 42BroadbandAccess, during, 37broadcasting hotspots, 34connect to hotspot, 38delete hotspot profile, 42disconnect from hotspot, 39edit hotspot profile, 42enable WiFi support, 33hotspots -manage profiles, 40hotspots, list of - view, 38make, 36NationalAccess, during, 37non-broadcasting hotspots, 34rank hotspots for autoconnection, 42restore default settings, 27signal strength, 37signal strength - from connection status area, 19supported operating systems, 33view details of hotspots, 39VZAccess, during, 37WEP key, 35contact management, 71contactsadd entry, 71add from Call Log, 74add from SMS callback, 49dial, 72edit entry, 71Phone Book, 71properties, 71send SMS to, 51synchronize with Outlook, 83copy a phone number from Call Log to the clipboard, 74copy the Call Log to a text file, 74counter, bytes transferred, 30coverage1X service indicator, 181xEV-DO service indicator, 18BroadbandAccess service indicator, 18CDMA, 10NationalAccess service indicator, 18customization options, 89customize sounds, 93Ddata1X, 91xEV-DO, 93G (1X & 1xEV-DO), 9amount transferred, 30BroadbandAccess - overview, 9circuit switched, 9dial-up, 9NationalAccess - overview, 9Quick 2 Net, 31VZAccess - make connection, 29VZAccess - overview, 10WiFi, 33Data Byte Counter, 30
Online Help for VZW EM5625 NB108 2130548data connection1X - overview, 91X - make connection, 293G and WiFi, 37add dial-up profile, 25amount of data transferred, 30auto-launch properties, 26automatic disconnect, 31BroadbandAccess - make connection, 29BroadbandAccess - overview, 9coverage indicator, 18default, 27dial-up, 28end, 31make, 28make high-speed connection, 29NationalAccess - make connection, 29NationalAccess - overview, 9NationalAccess and WiFi, 37Quick 2 Net, 31restore default settings, 27restrict to default profiles, 24service indicator, 18VZAccess - make connection, 29VZAccess - overview, 10warning messages, 90WiFi and 3G, 37WiFi and BroadbandAccess/NationalAccess/VZA-ccess, 37Data connection lost, 90data connection, WiFi1X, during, 371xEV-DO, during, 373G connection, during, 37add profile for hotspot, 41autoconnect, 42BroadbandAccess, during, 37broadcasting hotspots, 34connect to hotspot, 38delete hotspot profile, 42disconnect from hotspot, 39edit hotspot profile, 42enable WiFi support, 33hotspots -manage profiles, 40hotspots, list of - view, 38make, 36NationalAccess, during, 37non-broadcasting hotspots, 34rank hotspots for autoconnection, 42restore default settings, 27signal strength, 37signal strength - from connection status area, 19supported operating systems, 33view details of hotspots, 39VZAccess, during, 37WEP key, 35data features, 23data tabmain window, 23options screen, 91default connection, 27default profilesrestrict to, 24default settings - restore, 27deleteCall Log entries, 75connection profile, 28contact, 71hotspot profile, 42SMS, 56SMS from Outlook, 82SMS (expire), 56delivery acknowledgement of SMS messages, 55dialingCall Log, 73contacts, 72KeyGuard, 63Outlook - dial from, 82prefix with “1”, 62redial, 62SMS callback, 49voice, 61Dial-Up # field, 28dial-up connectionoverview, 9add dial-up profile, 25end, 31indicator, 18make, 28Quick 2 Net, 31disableKeyGuard, 63notifications, 92ringing, 92security lock, 86warning messages, 90Disable Microsoft network bindings, 91disconnectdata session, 31WiFi, 37display components, 16docking, 16draft SMS messagerevise, 53save, 52EenableKeyGuard, 63notifications, 92Outlook integration, 77security lock, 86TTY, 58warning messages, 90WiFi support, 33
IndexRev 0.21 Dec.04 109encryption, 58enddata session, 31voice call, 66WiFi connection, 37enhanced SMS delivery acknowledgement, 55error messages, 99ESN, 95exit prompt, 91expire SMS messages, 56Ffeature availability, 9featuresCall Log, 73customize options, 89data, 23options, 89Outlook integration, 77Phone Book (contacts), 71Scratch Pad, 59security, 85SMS, 45voice, 57WiFi, 33forward SMS, 47forward SMS in Outlook, 81full view, 15Ggeneral tab (options), 90Hheadsetconnection, 57muting the microphone, 58volume, 57HELP menu, 22high-speed connectionoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18default, 27end, 31make connection, 29restore default settings, 27restrict to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 37hotspotsadd profile for, 41broadcasting and non-broadcasting, 34connect to, 37, 37, 38delete profile, 42details - view, 39disconnect, 39edit profile, 42list of - view, 38manage profiles, 40monitor, 38rank for autoconnection, 42signal strength, 37signal strength - from connection status area, 19WEP key, 35hyphenation, auto (voice calls), 61Iiconsconnection status, 18indicators, 21interpreting, 12Windows system tray, 13incoming voice calloverview, 64mute ring, 65indicator area, 21initial lock code, 85Kkey, WEP, 35KeyGuard, 63Llaunch minimized, 90link dialing, 72lockchange code, 87enable, 86features, 85functionality, 86immediate, 87initial code, 85unlock, 85lock icon, 35logged calls, reply to, 73long distance prefix, 62lsecurityinitial code, 85Mmanual activation, 97manual dialing, 61
Online Help for VZW EM5625 NB110 2130548menusHELP, 22TOOLS, 22VIEW, 21messagingoverview, 45add callback to contacts, 49addressing, 51cannot send or receive SMS, 99compose, 51create, 50delete, 56delete from Outlook, 82enable in Outlook, 77expire read messages, 56failed to send, 99forward, 47forward in Outlook, 81Messaging tab (options), 91notification, 45options, set, 91Outlook - enable integration, 77override callback, 54read, 47read in Outlook, 80reply, 48reply in Outlook, 80retain sent, 54review (status), 55revise draft, 53save draft, 52send from Outlook, 77send options, 53send to contact, 51sent messages - view in Outlook, 79SMS Failed, 99unsent messages - view in Outlook, 79messaging tab (options), 91Microsoft network bindings, 91minute alert, 58missed callCall Log, 73notification, 66Mobile Messengerinbox, 46outbox, 50window, 46Modem is In Use, 99mutekey tones, 63microphone, 58ring for incoming voice call, 65NNationalAccessoverview, 9amount of data transferred, 30auto-launch properties, 26coverage indicator, 18end connection, 31make connection, 29restore default settings, 27restrict Watcher to default profiles, 24service indicator, 18warning messages, 90WiFi connection, during, 37networkaccount, 10coverage, 10WiFi - 3G connection, during, 37WiFi - add profile for hotspot, 41WiFi - autoconnect, 42WiFi - broadcasting hotspots, 34WiFi - connect to hotspot, 38WiFi - connection - make, 36WiFi - delete hotspot profile, 42WiFi - disconnect from hotspot, 39WiFi - edit hotspot profile, 42WiFi - hotspots, manage profiles of, 40WiFi - hotspots, view list of, 38WiFi - non-broadcasting hotspots, 34WiFi - rank hotspots for autoconnection, 42WiFi - restore default settings, 27WiFi - signal strength, 37WiFi - signal strength - from connection status area, 19WiFi - supported operating systems, 33WiFi - view details of hotspots, 39WiFi - WEP key, 35network bindingsdisable, 91network tab (options), 92non-broadcasting hotspots, 34Not in Service, 99notificationcall waiting, 66customize sounds, 93incoming voice call, 64missed call, 66SMS message, 45voice mail, 67volume, 93Oopening connections, 28
IndexRev 0.21 Dec.04 111optionsoverview of Options screen, 89data tab, 91general tab, 90messaging tab, 91network tab, 92security tab, 92sounds tab, 92voice tab, 93outgoing voice calls, 60Outlookenable Outlook integration, 77Phone Book - synchronize contacts with, 83SMS messages - forward, 81SMS messages - read, 80SMS messages - reply to, 80SMS messages - view sent, 79SMS messages - view unsent, 79SMS messaging and Outlook - overview, 77synchronize contacts with Phone Book, 83versions supported, 77voice call - make, 82Outlook Express, 77overdialdisable, 63link dialing, 72override SMS callback number, 54Pperformanceoptimize, 100Phone Bookoverview, 71add contact from SMS message, 49add entry, 71delete entry, 71edit entry, 71send SMS to contact, 51synchronize contacts with Outlook, 83phone callsfeature summary, 57answer, 64dialing, 61ending a call, 66incoming calls, 64mute, 58notification of incoming voice call, 64outgoing calls, 60outgoing calls from Outlook, 82privacy, 58redial, 62phone number, copy from Call Log to the clipboard, 74prefix dialing with “1”, 62priority3G and WiFi, 37BroadbandAccess and WiFi, 37NationalAccess and WiFi, 37VZAccess and WiFi, 37WiFi and 3G, 37WiFi and BroadbandAccess/NationalAccess/VZA-ccess, 37WiFi connections, 42privacy, 58profile (connection)add, 25default, 27delete, 28properties, 25restrict to default profiles, 24WiFi, 40prompt before exit, 91propertiesdata connection profile, 25WiFi profiles, 40QQNC, 31Quick 2 Net data connection, 31Rrank WiFi connections for autoconnection, 42read SMS, 47read SMS in Outlook, 80Ready to connectdata, 19WiFi, 19redial, 62reply to logged calls, 73reply to SMS, 48reply to SMS in Outlook, 80restore default settings, 27restrict connections, 24retain sent SMS messages, 54retry, auto (voice calls), 62review the status of SMS messages, 55revise a draft SMS message, 53ringing, 64roamingindicator, 10options, 11RSSI, 32Ssave a draft SMS message, 52Scratch Pad, 59
Online Help for VZW EM5625 NB112 2130548securitychange code, 87enable, 86features, 85functionality, 86unlock, 85security tab (options), 92send SMS, 53send SMS from Outlook, 77sent SMS messages, view, 55sent SMS messages, view in Outlook, 79service alert, 59service indicator1X, 181xEV-DO, 18BroadbandAccess, 18NationalAccess, 18VZAccess (BroadbandAccess), 18VZAccess (NationalAccess), 18service provider, 95short messagingoverview, 45add callback to contacts, 49addressing, 51cannot send or receive, 99compose, 51create, 50delete, 56delete from Outlook, 82enable in Outlook, 77expire read messages, 56failed to send, 99forward, 47forward in Outlook, 81Messaging tab (options), 91notification, 45options, set, 91Outlook - enable integration, 77override callback, 54read, 47read in Outlook, 80reply, 48reply in Outlook, 80retain sent, 54review (status), 55revise draft, 53save draft, 52send from Outlook, 77send options, 53send to contact, 51sent messages - view in Outlook, 79SMS Failed, 99unsent messages - view in Outlook, 79signal strengthCDMA network, 32system tray, 13WiFi, 37WiFi - from connection status area, 19silent ring, 92SMSoverview, 45add callback to contacts, 49addressing, 51callback sender, 49cannot send or receive, 99compose, 51create, 50delete, 56delete from Outlook, 82delivery acknowledgement, 55enable in Outlook, 77expire read messages, 56failed to send, 99forward, 47forward in Outlook, 81Messaging tab (options), 91notification, 45options, set, 91Outlook - enable integration, 77override callback, 54read, 47read in Outlook, 80reply, 48reply in Outlook, 80retain sent, 54review (status), 55revise draft, 53save draft, 52send from Outlook, 77send options, 53send to contact, 51sent messages - view in Outlook, 79SMS Failed, 99unsent messages - view in Outlook, 79SMS Failed, 99sort the Call Log display, 75sounds tab (options), 92SSID, 34status area - Windows, 13status box, 17synchronize Phone Book with Outlook, 83system clock, 92system select, 11system tray icons, 13
IndexRev 0.21 Dec.04 113Ttext messagingoverview, 45add callback to contacts, 49addressing, 51cannot send or receive, 99compose, 51create, 50delete, 56delete from Outlook, 82enable in Outlook, 77expire read messages, 56failed to send, 99forward, 47forward in Outlook, 81Messaging tab (options), 91notification, 45options, set, 91Outlook - enable integration, 77override callback, 54read, 47read in Outlook, 80reply, 48reply in Outlook, 80retain sent, 54review (status), 55revise draft, 53save draft, 52send from Outlook, 77send options, 53send to contact, 51sent messages - view in Outlook, 79SMS Failed, 99unsent messages - view in Outlook, 79three-way calling, 63tips on optimizing performance, 100TOOLS menu, 22transferred data, amount, 30troubleshooting, 99TTYconnection to wireless device, 57enabling, 58UUnable to connect to the Internet, 19unlock modem, 85unsent SMS messages, view, 55unsent SMS messages, view in Outlook, 79update clock, 92Vversion information, 13versions of Outlook supported, 77viewCall Log, 75compact, 16full, 15VIEW menu, 21views (Watcher), 15voicefeature summary, 57answer, 64dialing, 61ending a call, 66incoming calls, 64mute, 58notification, 64outgoing calls, 60outgoing calls from Outlook, 82privacy, 58redial, 62voice mailaccessing, 68change access number, 68features, 67notification, 67voice tabmain window, 59options, 93voice-assisted activation, 98volumeheadset, 57notifications, 93VZAccessdescription, 10amount of data transferred, 30auto-launch properties, 26BroadbandAccess service indicator, 18coverage indicator (BroadbandAccess), 18default connection, set as, 27end connection, 31make connection, 29NationalAccess service indicator, 18restore default settings, 27restrict Watcher to default profiles, 24service indicator (BroadbandAccess), 18service indicator (NationalAccess), 18warning messages, 90WiFi connection, during, 37Wwarning messages, 90Watcher (overview), 11Watcher windowalways on top, 16views, 15WEP, 35
Online Help for VZW EM5625 NB114 2130548WiFi3G connection, during, 37add profile for hotspot, 41autoconnect, 42BroadbandAccess/NationalAccess/VZAccess con-nection, during, 37broadcasting hotspots, 34connect to hotspot, 38connection - make, 36delete hotspot profile, 42disconnect from hotspot, 39edit hotspot profile, 42enable support, 33hotspots, list of - view, 38NationalAccess/BroadbandAccess/VZAccess con-nection, during, 37non-broadcasting hotspots, 34profiles, 40rank hotspots for autoconnection, 42restore default settings, 27signal strength, 37signal strength - from connection status area, 19supported operating systems, 33view details of hotspots, 39VZAccess/NationalAccess/BroadbandAccess con-nection, during, 37WEP key, 35WiFi Profiles tab (Connection Manager window),35WiFi Profiles tab (Connection Manager window), 35Windows system tray, 13Wireless Call button, 82

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