Panasonic of North America 9TGCF-295A Panasonic Toughbook w/ WLAN, GPRS & Bluetooth User Manual Operating Instructions

Panasonic Corporation of North America Panasonic Toughbook w/ WLAN, GPRS & Bluetooth Operating Instructions

Users Manual 2

Operation

Open the display.

Starting Up/Shutting Down

Starting Up

Turn your computer on.

Slide the power switch and hold it for approximately one second until the power indicator

turns on before releasing it.

Under the condition that both the AC adaptor and the port replicator are not con-

nected, the power will not go on if the display is closed.

While booting, avoid the following until the hard disk drive indicator ( ) has turned

off.

• Connecting or disconnecting the AC adaptor.

• Touching the power switch.

• Performing any keyboard, touch pad, touchscreen (only for models with touch-

screen), or external mouse operations.

• Closing the display.

Once the computer is powered off, you must wait at least ten seconds before pow-

ering it on again.

When the CPU temperature rises, the computer may not power on to prevent the

CPU from overheating. Should this happen, allow the computer to cool down then

switch the power on again.

If the computer still does not power on, contact Panasonic Technical Support.

CAUTION

1Pull the carrying handle forward.

2Press the latch as illustrated.

3Lift up the latch and open the display.

Power Indicator

Power Switch

Latch

Three incorrect attempts

No password for about a minute

The correct password

Will Start

Enter your password*1 and press Enter . ( “Security Measures”)

Will Not Start

(Power off)

If [Enter Password] is displayed

*1Supervisor Password or User Password set in the Setup Utility (not

the Windows password).

Enter Password [ ]

POWER

When the power is turned on in a low-temperature environment, sometimes the

message “Warming up the system. Please wait...” is displayed (up to 20 minutes) or

the battery indicator alternately blinks green and orange. This function is designed

to prevent hard disk drive malfunctions that may occur at low temperatures. Wait

for the computer to start up.

NOTE

Operation

The power saving function is factory set, so if there is no input from a key, the touch pad,

the touchscreen (only for models with touchscreen) or an external mouse (when one is

connected) for a certain interval of time, the power to the LCD and hard disk may be

turned off. The LCD will resume operation when the touch pad, the touchscreen (only

for models with touchscreen) or an external mouse (when one is connected) is used or a

key is pressed.

The power to the LCD may be turned off even when an application software is being

installed. In this case, because it is conceivable that a selection dialog box will be shown,

do not press Space or Enter to attempt to resume from this condition as doing

so may trigger a selection, but instead, press a key unrelated to the direct triggering of a

selection, like Ctrl .

In addition, when the computer is left alone, it automatically enters the standby or hiber-

nation mode. The computer will resume by sliding the power switch. (

“Standby/Hibernation Functions”)

NOTE

Log on to Windows.

After confirming that the hard disk drive indicator ( ) has turned off, select the user and

input the password, then select . Until the correct password is entered, the computer will

not operate.

Select your application.

You are able to start working on your computer.

Operation

Shutting Down (power off your computer)

To quickly resume computer operation after shutting down,

The standby or hibernation function is available ( “Standby/Hibernation

Functions”).

When you leave the computer or interrupt your work...

If you use the “Standby” or “Hibernation” function, then when you turn on the

power next time, the application software and files you were using before will be

displayed, and you can restart the same operations immediately ( “Standby/

Hibernation Functions”).

NOTE

Save important data and close each application.

Select [start] - [Turn Off Computer].

Select [Turn Off].

Your computer will power off automatically.

Restarting your computer (without shutting down)

Select [Restart].

To shut down using the keyboard;

Press , U , and select [Turn Off] with U .

CAUTION

Do not do the following during the shutdown/restart procedure.

• Connecting or disconnecting the AC adaptor.

• Touching the power switch.

• Performing any keyboard, touch pad, touchscreen (only for models with touch-

screen), or external mouse operations.

• Closing the display.

Close the display until the latch clicks into place.

Starting Up/Shutting Down

Operation

Function

Touch Pad (Basic Operation)

Use the touch pad to move the cursor on the screen and perform computer operations. For

instructions on how to operate, refer to “Touch Pad”.

By design the touch pad is to be used with a finger tip only. Do not place any object on the

work surface or press down forcefully with sharp-pointed objects (e.g., nails) or hard ob-

jects that can leave marks (e.g., pencils and ball point pen).

Try to avoid having any harmful substances such as oil, come in contact with the touch pad.

The cursor may not work properly in such cases.

When the touch pad becomes dirty:

Wipe to remove dirt by using a dry soft cloth such as gauze or a soft cloth first applied with

detergent diluted with water and then thoroughly wrung.

Do not use benzene, thinner, or rubbing alcohol. Doing so may adversely affect the surface,

e.g., discoloration. In addition, do not use commercially-available household cleaners and

cosmetics, as they may contain components harmful to the surface.

Two quick taps, but on the

second tap leaving your

finger down (applying

pressure) and moving it on

the work surface.

While holding down

the button, moving

your finger on the

work surface.

Touch Pad Operation

Moving the Cursor

Tapping/Clicking

Double-Tapping/

Double-Clicking

Dragging

Move the tip of your finger lightly over

the surface.

tapping clicking

double-clicking

Handling the Touch Pad

Left Button

Right Button

Work Surface

double-tapping

Operation

Reference Manual

Illustrations may be difficult to view depending on the magnification. If the illustration

is too small, magnify the display.

If a printer is connected, we recommend printing the pages required. The illustrations

and display samples may not be printed with a high quality.

NOTE

The Reference Manual and the Important Tips can be accessed on your computer. When a

printer is connected, these manuals can also be printed.

Reference Manual

The Reference Manual explains functions for you to make greater use of the computer, such

as how to add peripheral devices, how the Setup Utility works, and other useful information.

(Refer to the cover of this manual for a list of the main contents included.)

How to access the Reference Manual

Select [Reference Manual] in [start].

Important Tips

Important Tips provides information on how to maximize use of the battery pack, which is

necessary for computing away from your home or office.

It also offers helpful explanations on how to use the touchscreen more effectively.

How to access the Important Tips

Select on the desktop.

Important Tips can also be accessed from [start] - [All Programs] - [Panasonic] - [On-

Line Manuals] - [Important Tips].

When the Reference Manual or Important Tips is started up for the first time, the License Agree-

ment of the Adobe Reader may be displayed. If it is displayed, after reading the agreement, select

[Accept] to access the Reference Manual or Important Tips.

Refer to Adobe Reader Help to use the Adobe Reader.

Operation

Useful Information

Environment

Operation: Temperature: 5 °C to 35 °C {41 °F to 95 °F}

Humidity : 30% to 80% RH (No condensation)

Storage: Temperature: -20 °C to 60 °C {-4 °F to 140 °F}

Humidity : 30% to 90% RH (No condensation)

Usage Environment

Handling

This computer has been designed so as to minimize shock to the LCD and hard disk drive, the

leakage of liquid (e.g., water) on to the keyboard, etc., but no warranty is provided against such

trouble. Therefore, as a precision instrument, be extremely careful when handling.

When carrying the computer, be sure to keep to the following:

Turn off the computer.

Remove all external devices, cables, and PC Cards sticking out of the computer (see the

figure on the left) before transporting the computer.

Do not drop or hit your computer against solid objects.

Do not place the computer upright or allow it to tip over. When the computer receives

extremely strong shock after falling, the hard disk or floppy disk drive, etc., may become

inoperable.

Do not carry the computer while the display is open, or carry it by gripping the display.

Do not put anything (e.g., a piece of paper) between the display and keyboard.

When taking an airplane, always carry your computer with you. Never check it in with

luggage. Before using the computer inside an airplane, we recommend asking the airlines

regarding their policy on this issue.

Do not leave a disk in the drive while transporting your computer.

When transporting spare batteries inside a package, briefcase, etc., it is recommended that

the batteries be stored in a plastic bag.

We recommend the following:

Preparing a fully charged battery pack (and optional charger, if possible).

Making backup copies on discs and carrying them with you.

NOTE

Only use the computer within the allowable temperature range.

When the computer is left powered on in a low temperature environment, set [Turn off

hard disks] to [Never] in the following menu to avoid damage to the hard disk drive.

[start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power

Schemes]

Places not to use your computer

Such areas may result in damage to the computer.

Areas with electronic equipment

These areas may interfere with your display or cause your computer to produce strange

sounds.

Areas with extremely high/low temperatures

Do not leave things near the computer that are sensitive to heat. During operation, the

computer may become warm.

Before putting the computer away, be sure to wipe off any moisture.

Even within the temperature and humidity ranges noted above, using the computer for

long periods of time in an environment with exceptionally low or high temperatures or

high humidity may result in deterioration of the product, which can lead to a reduction in

product life.

Operation

Useful Information

Maintenance

Do not use benzene, thinner, or rubbing alcohol. Doing so may adversely affect the sur-

face, e.g., discoloration. In addition, do not use commercially-available household clean-

ers and cosmetics, as they may contain components harmful to the surface.

Do not directly add or spray water or detergent. If liquid enters the inside of the com-

puter, it may cause it to work improperly or be damaged.

Display

Use the Soft Cloth included with the computer. (For more information, refer to “Suggestions

About Cleaning the LCD Surface” that come with the Soft Cloth.)

If the Protective Film becomes damaged, it may be time to replace your Protective Film. The

Protective Film is a disposable item. To find out the model number of your Protective Film,

contact Panasonic Technical Support. (For more information, refer to the “Operating Instruc-

tions” that come with the Protective Film.)

Avoid using water when cleaning the panel. Ingredients included in water may leave residue

and reduce readability of the screen.

Avoid rubbing off dust/dirt with cloth since it may leave scratch on the screen.

Sweep dust/dirt with fine brush, then wipe it with “dry” soft cloth used for cleaning glasses.

Apply camera lens cleaner on a soft gauze and clean it with gentle force. Then, wipe with dry

soft cloth used for cleaning glasses.

CAUTION

Areas excluding the display

Wipe these areas with a soft cloth, after applying water or detergent diluted with water to the

soft cloth and firmly wringing out excess water.

Do not touch or use a touchscreen before you re-attach a Protective Film, as you may

leave a mark or a scratch on the touchscreen.

CAUTION

Security Center/Antivirus Protection

Use the Windows Security Center function to protect Windows from damage by computer

viruses, etc.

Windows Security Center

What is Windows Security Center?

The Windows Security Center allows centralized management of Windows security infor-

mation, and monitors antivirus measures and other Windows security settings to ensure

optimum safety.

Use the Windows Security Center function to protect your computer from damage by vi-

ruses, etc.

Select [start] - [Control Panel] - [Security Center] to display the current settings for the

following security functions.

• Windows Firewall

A security system for protecting the computer from unauthorized access via the Internet

or other external networks.

The firewall regulates the data exchanged between the computer and the external net-

work, so that only approved data can pass through.

At the time of purchase, the Windows Firewall is set to be enabled.

Operation

Saving Data on the Hard Disk

Do not expose your computer to shock.

Use care when handling your computer, shock may damage your hard disk or make your

software applications and data unusable.

Do not power off your computer while software applications are running or hard disk

drive indicator ( ) is on.

Properly shut Windows down to avoid problems.

Save all valuable data to floppy disks, etc.

Backing up data to floppy disks, etc. will limit damage should trouble occur to your com-

puter or should you inadvertently change or erase data.

Use the security function for all important data. ( “Security Measures”)

Hard Disk Lock

When the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to the

hard disk when the hard disk is installed in a different computer, since a password is also set

for the hard disk. When the hard disk is returned to the original computer, you can read and

write data as before. In this case, however, make the settings in the Setup Utility exactly the

same as they were before the hard disk was removed. (Note that this Hard Disk Lock does

not guarantee complete protection of data.) ( “Security Measures”)

Users are advised to purchase the latest versions of virus protection software and use

them regularly.

We recommend you run the software:

• When booting your computer.

• After receiving data.

We recommend that you check data received on disks or from external sources, such as data

downloaded from the Internet, e-mail, etc. (For compressed files, uncompress them before

running a check).

Computer Viruses

Windows Update

You can use the latest patches and service packs for Windows with the following menus.

Do not apply “Driver Updates” even if a message to update a driver appears. If a driver

update is required, contact to Panasonic Technical Support. ( page 44)

[start] - [All programs] - [Windows Update]

• Automatic Updates

If your computer is connected to the Internet, this function regularly checks whether secu-

rity updates and other important updates have been made available, and automatically

installs these updates in their latest conditions.

• Virus Protection

This function regularly checks whether antivirus software has been installed in the com-

puter, and whether the version of that software is the latest version available.

Read the message, select (red icon) on the taskbar, and make the appropriate settings.

This message, which the Windows Security Center ( page 22) displays to confirm the security-

related settings regularly, will be displayed until the settings are made more properly.

If the message “Your computer might be at risk” is displayed

NOTE

This message does not indicate an error. You can use the computer while the message is

displayed. However, in order to operate the computer more safely, we recommend mak-

ing the appropriate measures to reduce damage from virus and other attacks, thus avoid-

ing the appearance of this message.

Operation

When Disposing of or Transferring Ownership of This Device

When disposing of or transferring ownership of this device, erase all data on the hard disk in order

to prevent the theft of hard disk data. Even if you delete data or initialize the hard disk through

normal Windows commands, data can still be read using special software. In order to erase all

data, either have the data erased by a specialist (at a charge) or use the hard disk data erase utility

(included) ( page 41). (Note that this hard disk data erase utility does not guarantee that data

will be completely erased.)

Also, note that if you transfer ownership of this device without deleting commercial soft-

ware that you have installed to the hard disk, you may be in violation of the licensing

agreement for that software.

When Changing Hard Disk Partitions

When using the hard disk backup function, divide the hard disk into partitions when a backup

area is created.( page 37) If you divide the hard disk into partitions before creating the

backup area, the backup area cannot be created.

Useful Information

When Using Peripheral Devices

Pay strict attention to the following points to avoid damage to the computer, peripheral devices,

cables, etc. Also, in addition to following this manual and the Reference Manual, carefully read

the instruction manuals for the peripheral devices being used.

Use only peripheral devices that conform to the computer’s specifications.

Connect the devices properly, paying close attention to the condition and position of the

connectors.

If a connection cannot be made easily, do not apply undue force; check once more to confirm

the condition and position of the connector (alignment of pins, etc.) .

If the connector has holding screws, fasten the screws firmly.

Do not carry the computer with cables attached, and do not pull on the cables forcefully.

To prevent theft of data or unauthorized access to the hard disk

via a wireless LAN.

If you plan to use wireless LAN functions, we recommend that you do so only after making

the appropriate security settings, such as for data encryption.

Wireless LAN (only for models with wireless LAN)

Do not power down your computer or press the disk eject button while the Multimedia

pocket device indicator ( ) is on.

Doing so may damage the data on the floppy disk and render the floppy disk useless.

Use care when handling floppy disks.

To protect the data on your floppy disks or to prevent a floppy disk from becoming stuck in

your computer, avoid the following:

• Sliding the shutter on the floppy disk manually.

• Exposing the floppy disk to a magnetic field.

• Storing the floppy disk in locations prone to high temperatures, low pitched noise, damp-

ness, or dust.

• Applying more than one label on the floppy disk.

Confirm the contents of a floppy disk before formatting it.

Confirm that no important data is on the floppy disk, because all data on the floppy disk will

be erased.

Use the write-protect tab.

This is a must for preserving important data. This prevents your data from being erased or overwrit-

ten.

Saving Data on Floppy Disks

Write Enable

Write Disable

Write-protect Tab

Troubleshooting

List of Error Codes

When turning on the computer, if one of the following error codes or messages is displayed, follow the instructions shown below.

If the problem persists, or if the error code or message displayed is not shown here, contact Panasonic Technical Support.

Error Code/Message

0211: Keyboard error

0251: System CMOS checksum

bad - Default configuration used

0271: Check date and time set-

tings

0280: Previous boot incomplete

- Default configuration used

02B0: Diskette drive A error

0613: Serial Port*1 configura-

tion changed

0614: Serial Port*1 config. error

- device disabled

*1The port name, such as A or B, is

displayed, indicating the conflict-

ing ports.

Press <F2> to Setup

Operating System not found

Extended RAM Module Failed

Action

If an external keyboard or mouse is connected, disconnect these devices.

An error has occurred in the memory that stores the Setup Utility settings. This error occurs

when the memory content is changed through some inadvertent operation by a program or

other function.

Run the Setup Utility and load the default values, then change the settings to the appropri-

ate values as needed.

If the problem persists, the internal clock battery may need to be replaced. Contact Pana-

sonic Technical Support.

The data and time setting are incorrect.

Run the Setup Utility and set the date and time correctly.

If the problem persists, the internal clock battery may need to be replaced. Contact Pana-

sonic Technical Support. ( page 44)

Startup has failed repeatedly, so the Setup Utility settings have been returned to their default

values, and the computer has been restarted.

Run the Setup Utility and load the default values, then change the settings to the appropri-

ate values as needed.

Disconnect the floppy disk drive and reconnect it. Make sure the drive is secured cor-

rectly.

I/O address and IRQ settings are in conflict.

Run the Setup Utility and change the settings in [Advanced] menu so there is no port

conflicts.

Write down the error details and press F2 to run the Setup Utility. Confirm the settings,

and change the settings to the appropriate values as needed.

The OS is not properly installed on the floppy disk or the hard disk that you are trying to boot

from.

If the computer cannot be booted from the floppy disk, check the floppy disk drive to

ensure that the disk is in fact bootable, and change it to another if not.

If the computer cannot be booted from the hard disk, confirm whether the hard disk is

properly recognized in [Information] menu of the Setup Utility.

• If the hard disk is recognized, perform the reinstallation procedure.

• If not, contact Panasonic Technical Support.

If a device is connected to the USB port, disconnect the device, or run the Setup Utility

and set [Legacy USB Support] in [Advanced] menu to [Disable].

If the extended RAM module has not been inserted properly, or if an extended RAM

module other than one matching the specifications has been inserted, a beep will sound

and the message “Extended RAM Module Failed” will be displayed when turning the

power on. In this case, turn the power off, confirm that the extended RAM module meets

the specifications, and reinsert it.

To run the Setup Utility

Restart the computer.

Press F2 while [Panasonic] boot screen is displayed soon after the computer begins the startup procedure.

Troubleshooting

The power indicator or bat-

tery indicator is not lit

The computer does not op-

erate when a USB device is

connected

[Enter Password] is dis-

played

POST Startup Error(s) is

displayed

Windows startup, or an op-

eration is extremely slow

The date and time are incor-

rect

When resuming from the

standby or hibernation

mode, [Enter Password]

does not appear even if a

password has been set in the

Setup Utility

When the administrator

password is forgotten

When “Remove disks or

other media. Press any key

to restart” (or a similar mes-

sage) is displayed

[Executing Battery

Recalibration] screen is dis-

played

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be

related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic

Technical Support. You can use the PC Information Viewer to check the computer’s usage status. ( “Dealing with

Problems (Advanced)”)

Dealing with Problems (Summary)

Starting Up

Check the cable connection for the AC adaptor.

Check to see if a fully charged battery is properly installed.

Remove the battery pack and disconnect the AC adaptor, then connect them again.

The computer may not operate when certain USB devices are connected. Disconnect the

USB device, or set [Legacy USB Support] to [Disable] in [Advanced] menu of the Setup

Utility.

Input your Supervisor Password or User Password. If you have forgotten it, contact Pana-

sonic Technical Support. ( page 44)

page 25

Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings). Then, the Setup

Utility must be run once again for you to input the appropriate operating environment

settings. (The processing speed depends on the application software used, so this opera-

tion may not cause the processing speed to increase.)

If you install resident software after purchasing this computer, disable the resident software.

You can set the date and time using the following menu.

[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]

If you continue to experience problems, the internal battery maintaining the clock may

need to be replaced. Contact Panasonic Technical Support.

When the computer is connected to a LAN, confirm the date and time of the server.

This computer will not correctly recognize the date and time starting from the year 2100

A.D.

Even when a password has been set in the Setup Utility, [Enter Password] does not appear

when the computer resumes from the standby or hibernation mode.

If you want to use the security function when using the standby or hibernation mode, use

the Windows password as follows:

Select the account to change in [start] - [Control Panel] - [User Accounts] and set the

password.

Add the check mark for [Prompt for password when computer resumes from standby]

in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].

If you have created a password reset disk ( page 15), a message is displayed when you

fail to correctly enter the password. Follow the message’s instructions and set the pass-

word again by using the password reset disk.

If you have not created a password reset disk, after reinstalling, setup Windows and then

set the password again.

This means a floppy disk that does not contain system startup information has been left in

the floppy disk drive. Remove the floppy disk, and press any key.

This message may appear when certain USB devices are connected. Remove the USB de-

vice, or set [Legacy USB Support] in [Advanced] menu of the Setup Utility to [Disable].

If the message still appears even after trying the above two measures, this may be an

indication that some type of hard disk failure has occurred. Contact Panasonic Technical

Support.

This screen appears because the Battery Recalibration was canceled before Windows was

shut down last. To start up Windows, turn off the computer by sliding the power switch,

and then turn it back on again.

Troubleshooting

When the previous item is

not the cause

Starting Up (continued)

Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings).

Try removing all peripheral devices.

Check a disk error using the following procedure.

Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select

[Properties].

Select [Tools] - [Check Now].

Select [Start] after selecting required items in [Check disk options].

At startup, hold down F8 when [Panasonic] boot screen disappears*1, and release your

finger when the Windows Advanced Options Menu is displayed. Start the computer in

Safe Mode, and confirm the details of the error.

*1When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic] boot

screen disappears. Hold down F8 soon after inputting the password and pressing Enter .

No display after powering on

The power has not been

turned off, but after a cer-

tain period of time, there is

no display

When the battery pack is

used, the screen is darker

than when the AC adaptor

is connected

An afterimage appears (e.g.,

green, red, and blue dots re-

main on the display) or there

are dots not displaying the

correct colors

The screen becomes disor-

dered

The external display no

longer displays properly

When you want to display

the fonts or icons at a larger

size

When there is no display to an external display,

• Check your cable connection to the external display.

• Confirm your display is powered on.

• Check the settings for your external display.

The display destination may be set to the external display.

Try changing the display destination by pressing Fn + F3 .

If you want to switch the display destination repeatedly by pressing Fn + F3 , make

sure that the display destination has switched completely each time before pressing

Fn + F3 again.

Press Fn + F2 and adjust the brightness.

Has the computer been set to the power-saving mode?

To resume operation of your computer from the condition the power of the display is off

(for energy conservation purposes), press any key unrelated to the direct triggering of a

selection, like Ctrl .

To save power, your computer may have automatically entered the standby mode (power

indicator blinks green) or hibernation mode (power indicator turns off). In such cases,

slide the power switch.

Press Fn + F2 and adjust the brightness. Note, however, that when the brightness is

increased, the battery running time will become shorter.

Brightness can be set to separate levels for when the AC adaptor is connected and when it

is disconnected.

If an image is displayed for a prolonged period of time, an afterimage may appear. This is

not a malfunction. The afterimage will disappear when a different screen is displayed.

High-precision and advanced technologies are necessary in the production of color liquid

crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements either

fail to light or remain constantly lit (that is, more than 99.998% of elements are function-

ing properly), no defect is considered to exist.

The screen display may become distorted if the resolution or number of colors is changed,

or if an external display is connected or disconnected while the computer is operating.

Restart the computer.

When an external display not compatible with the power saving mode is used with the

computer, the display may not function correctly when the computer enters the power

saving mode. In such cases, turn off the power to the external display.

Change the size of the icons, etc. using “Icon Enlarger” ( “Icon Enlarger”).

To enlarge a part of the screen, use Loupe Utility ( “Loupe Utility”).

Display

Troubleshooting

Dealing with Problems (Summary)

During simultaneous dis-

play, one of the screens be-

comes disordered

When an a moving picture

such as an MPEG file is be-

ing played with Media

Player, the display destina-

tion cannot be switched us-

ing Fn + F3

Try changing the display by pressing Fn + F3 .

If you continue to experience problems, try changing the display destination in the follow-

ing menu.

[start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) Extreme Graphics 2

M] - [Devices]

When the [Command Prompt] is set to “Full Screen” by pressing Alt + Enter , the

picture is displayed on one of the screens only. When the window display is restored by

pressing Alt + Enter , the picture is displayed on both screens.

The display destination cannot be switched while a moving picture such as an MPEG file

is playing. Stop playing the moving picture before switching the display destination.

Display (continued)

Windows cannot be shut

down or restarted

Shutting Down

If a USB device is connected, try removing it.

It may take one or two minutes to shutdown.

Battery Indicator

The red indicator lights.

The red indicator blinks

The green indicator blinks

The battery indicator blinks

green and orange alternately

The orange indicator blinks

The battery level is very low (the charge is approx. 9% or less).

Connect the AC adaptor. You can use the computer when the battery indicator light is

orange. If you do not have an AC adaptor, save your data and power off your computer.

After replacing the battery pack with a fully charged one, turn your computer on.

Quickly save your data and power off your computer. Remove the battery pack and dis-

connect the AC adaptor, then connect them again.

If the problem persists, contact Panasonic Technical Support. ( page 44) The battery

pack or charging circuit may be defective.

In high temperature mode, the battery is discharging to the level that corresponds to an

80%*1 charge for normal temperature mode. ( “Battery Power”) Do not re-

move the battery pack while the battery indicator is blinking green.

*1 In high temperature mode, the level that corresponds to an 80% charge for normal temperature

mode is displayed as [100%].

Warming up the system to prevent hard disk drive malfunctions at low temperature. Leave

your computer as is. Once the allowable temperature range requirement is satisfied, your

computer will start automatically.

Battery cannot be recharged temporarily because the internal temperature of the battery

pack is outside of the acceptable temperature range for recharging. Once the allowable

range requirement is satisfied, charging begins automatically. Your computer can be used

normally in this state.

Troubleshooting

Touch Pad / Touchscreen (only for models with touchscreen)

If you are using an external mouse, ensure that the external mouse has been connected

correctly.

Restart the computer by using the keyboard (Press , U , and select [Restart] with

R ).

If the computer does not respond to keyboard commands, read “No response”

( page 30).

When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for the touch

pad, only scroll operations are possible for the right part or bottom part of the touch pad.

In this case, cursor operations are possible by using the work surface excluding the right

part or bottom part. When no mode is set, the entire surface of the touch pad can be used

for cursor operations.

Has the Setup Utility been used to set [Touch Pad] to [Enable]?

When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be

used.

Has the touch pad driver been properly installed?

As a result of the physical characteristics of the touchscreen, sometimes the position of the

stylus does not match the position of the cursor on the screen. This is not a malfunction.

Perform [Calibration] ( page 13).

Has the Setup Utility been used to set [Touchscreen] to [Enable]?

When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used.

Has the touchscreen driver been properly installed?

The cursor cannot be con-

trolled properly

The cursor does not move in

scrolling area of the touch

pad

Unable to input using the

touch pad

Unable to point correctly

with the stylus included with

the computer

Unable to input by touching

the display

The Reference Manual is

not displayed

Is Adobe Reader installed?

If you have uninstalled Adobe Reader, install using the following procedures.

Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].

Install Adobe Reader by following the instructions on the screen.

Update Adobe Reader to its latest version.

If your computer is connected to the Internet, start up Adobe Reader and select [Help]

- [Update].

If your computer is not connected to the Internet, select [start] - [Run], input

[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].

Reference Manual

Some applications may not

work properly

When switching to a different user with the Fast User Switching function, the following

problems may occur.

• Some applications may not work properly.

• Key combinations with the Fn key may not work.

• It may not be possible to set the settings of the display.

• A serial mouse may not work.

• <Only for models with wireless LAN>

Wireless LAN may not work.

In this case, log off all users without using Fast User Switching function, and try the

operation once more. If the problem persists, restart the computer.

Fast User Switching function

Troubleshooting

Dealing with Problems (Summary)

Others

Press Ctrl + Shift + Esc to open Task Manager and close the software application

which is not responding.

Is there an input screen (e.g., password input screen at startup) hidden behind another

window? Use Alt + Tab to check for other windows being displayed.

After shutting down by sliding the power switch for more than four seconds, slide the

power switch to power on and open the application again.

If the program no longer works normally, delete the program using the following menu.

Then reinstall the program.

[start] - [Control Panel] - [Add or Remove Programs]

Some video files use a Codec that is not installed as a standard. In these cases, if you play

back the video file after connecting to the Internet, the Codec may be downloaded auto-

matically, allowing you to play back the file.

If you cannot start up a program or share files, this may be because the “Firewall (Win-

dows Firewall)” in the “Windows Security Center” is set to be enabled.

If this function is set to be enabled, damage from viruses and other attacks is reduced, but

some programs and functions cannot be operated.

To use the program or to share files or printers:

You can use programs or other functions without the effects of the Windows Firewall by

registering them as an exception in the Windows Firewall settings (it is not necessary to

disable the Windows Firewall).

Note, however, that if a program is registered as an exception, there is a risk of damage

from viruses or other attacks. Before registering a program as an exception, confirm the

program’s safety with the manufacturer or other reliable source.

Select [start] - [Control Panel] - [Security Center] - [Windows Firewall].

Select [Exceptions].

To register a network game or other programs as an exception:

Select [Add Program], select the program, and select [OK].

To set access through a specified port as an exception:

Select [Add Port], set the port, and select [OK].

To set a file or printer as an exception:

Add the check mark for [File and Printer Sharing].

Confirm that there is a check mark for the item to be set as an exception, and select [OK].

The Windows Firewall is a security function designed to protect your computer from

unauthorized access via the Internet and other external networks.

The firewall regulates the data exchanged between the computer and the external network,

so that only approved data can pass through. We recommend that you use your computer

with the Firewall enabled to minimize damage from viruses and other malicious attacks.

When installing additional commercially available firewall software, we recommend that

you disable the Windows Firewall settings, as the new software may interfere with the

Windows Firewall functions.

For details, refer to the manual accompanying the firewall software to be installed.

Only Windows Update programs with a high level of priority will be automatically down-

loaded (or installed).

Update programs with a comparatively low level of importance will not be downloaded

(or installed) automatically. Check regularly whether new update programs have become

available.

The Security Center warning function will not operate if you are using a network domain,

for example at a company.

No response

When trying to play back

video files using Windows®

Media Player, the message

[Codec required] appears,

and the file cannot be played

back

Cannot start a network-

used program, or cannot

share files or printers

Is it necessary to enable the

Windows Firewall?

When “Automatic Updates”

is enabled, will all updates

be downloaded (or in-

stalled)?

Security Center warning

function does not operate

Troubleshooting

Others (continued)

In Windows XP, security functions have been strengthened with regard to Web contents.

One of these is the “Pop-up Blocker,” which may prevent some Web pages from being

displayed.

If you have any problems with Web page displays (e.g., if a page cannot be displayed

correctly on Internet Explorer), check the contents of the message window displayed be-

low the address bar (called the “Information Bar”). The Information Bar shows the infor-

mation that has been suppressed by Internet Explorer.

• If the message “Pop-up blocked” is displayed:

Select the message, and select “Temporarily Allow Pop-ups.”

The blocked Popup will be displayed temporarily.

• If the message “This site might require the following ActiveX control...” is displayed:

Select the message, and select “Install ActiveX Control.”

Check “Name” and “Publisher” on the [Security Warning] screen, and execute the

installation.

• If you cannot find the Information Bar:

If you need to display the page, select the Web page link while pressing Ctrl . The

pop-up blocker function will be temporarily disabled.

In Windows XP, there is a function that blocks image displays in HTML e-mail messages.

To display images in HTML e-mail messages, it is necessary to access the sender’s server,

and this may cause problems in the computer.

Preventing these images from appearing can decrease the risk of attack from viruses etc.

If you need to display images, select the segment where the message “Some pictures have

been blocked?” is displayed. The images can be displayed temporarily.

If a message received in Outlook Express has contained an attachment file with an exten-

sion such as “.exe” or “.scr” (potentially unsafe files), Windows XP blocks those files.

If you need to read the files, select [Tools] - [Options] - [Security] and remove the check

mark from [Do not allow attachments to be saved or opened that could potentially be a

virus].

This message is displayed by the “Security Center” function in Windows XP.

The “Security Center” is a function that monitors the level of safety in Windows security

settings in order to operate the computer safely, for example, with regard to antivirus

measures.

It checks the following three items regularly, and displays messages until the settings are

made at an appropriate level of safety.

• Firewall: Is the Windows Firewall enabled?

• Automatic Updates: Is the automatic Windows Update function enabled?

• Virus Protection: Has antivirus software been installed, has the latest version of the

antivirus software been installed, and is the real-time search function enabled (ON)?

The message “Your computer might be at risk” is displayed by the “Security Center”

function, and does not indicate an error or malfunction. The "Security Center" function

checks the above three items to ensure that your computer can be used safely, and notifies

the user if the settings are not at an appropriate level of safety.

You can continue to use the computer even if these messages continue to be displayed, but

we recommend that you follow the procedures below to minimize damage from viruses.

Read the message.

Select (red icon) on the taskbar.

The [Windows Security Center] screen will be displayed.

Select [Recommendations] in [Firewall] or [Virus Protection], or select [Turn on Auto-

matic Updates] in [Automatic Updates].

If measures are not required, [Recommendations] or [Turn on Automatic Updates] will

not be displayed.

Execute the appropriate measures, following the instructions in the [Recommendation]

screen.

Problem with Web page dis-

play (no display; display is

completely white; advertise-

ments, logon, and other pop-

ups are not displayed)

Images in HTML e-mail

messages are not displayed

in Outlook Express

Cannot read attachment file

in Outlook Express (cannot

save file)

The message “Your com-

puter might be at risk” is

displayed

Troubleshooting

Others (continued)

This message is displayed because the “Automatic Updates” setting in the “Security Cen-

ter” is disabled or is not set. (Settings have not been made at the time of purchase.)

“Automatic Updates” is a function that regularly checks whether high-priority update pro-

grams (security updates, etc.) have been provided to Windows Update, and automatically

installs these programs to maintain Windows in its latest condition.

You can continue using the computer even if these messages continue to be displayed, but

we recommend that “Automatic Updates” is set as [Automatic] to maintain its latest con-

dition.

Read the message.

Select (yellow icon) on the taskbar.

The [Automatic Updates] screen will be displayed.

Select [More Options], and set the Automatic Updates to [Automatic].

Some software applications installed after the time of purchase are not compatible with

Windows XP Service Pack 2. Refer to software maker’s homepage or other sources.

If a network-used program is not compatible, also refer to “Cannot start a network-used

program...” ( page 30)

(yellow icon) is dis-

played

Some applications do not

work properly

Dealing with Problems (Summary)

Troubleshooting

Reinstalling Software

Before Reinstallation

Preparing

• Product Recovery CD-ROM (included)

• Panasonic CD/DVD drive (optional: Confirm the latest information on optional products in catalogs, etc.)

Reinstalling

Important

Before the reinstallation procedure, remove all peripherals (except for the CD/DVD drive).

Be sure the AC adaptor is connected until the reinstallation procedure is completed.

When reinstallation procedure is performed, the contents of the hard disk will be erased. Be sure to back up any critical data on

your hard disk to another media or to an external hard disk before running the reinstallation procedure.

The reinstallation procedure will return the computer to its original condition.

Even if a hard disk backup area has been created, this backup area will be erased, and all the backed up data will be lost.

(This is not the case when Windows is reinstalled in the first partition.)

• If you have created partitions for data, the data may be erased or become corrupt as a result of the reinstallation procedure.

Turn off the computer and insert the CD/DVD drive into

the multimedia pocket. ( “Multimedia Pocket”)

Turn on the computer, and press F2 while [Panasonic]

boot screen is displayed.

The Setup Utility will start up.

If the password has been set, enter the Supervisor Pass-

word.

Write down all of the contents of the Setup Utility and

then press F9 .

At the confirmation message, select [Yes] and press

Enter .

Select [Boot] menu, then select [CD/DVD Drive] and

press F6 until [CD/DVD Drive] is at the top of the

[Boot] menu.

Place the disc number one of the recovery CDs into the

CD/DVD drive.

Press F10 .

At the confirmation message, select [Yes] and press

Enter .

The computer will restart, and this screen should appear.

---------------------------------------------------------------------

Select a number

---------------------------------------------------------------------

Reinstalling : Windows(R) XP Professional

1. Reinstall Windows to the whole HDD to factory default.

2. Make two partitions, for the operating system and data. And reinstall

Windows to the operating system partition.

(All existing partitions on HDD will be lost.)

3. Reinstall Windows to the first partition.

0. Cancel

---------------------------------------------------------------------

Press 1 to select [1. Yes, I agree to the provisions above

and wish to continue!].

This screen should appear.

When the message [The Backup function has been en-

abled. If [Recovery] or [Erase HDD] is executed, the

Backup function will be disabled, and your Backup data

will be lost.] appears, press Y .

Press 1 to execute [1.[Recovery]].

(You can cancel this operation by pressing 0 .)

The License Agreement screen should appear.

---------------------------------------------------------------------

Select a number

---------------------------------------------------------------------

1. [ Recovery ] Reinstall Windows.

2. [ Erase HDD ] Erase the whole data on HDD for security.

3. [ Backup ] Enable the Backup function.

0. [ Cancel ] Cancel.

---------------------------------------------------------------------

Troubleshooting

Do not interrupt the reinstallation procedure be-

fore completion, for example by turning off the

computer or pressing Ctrl + Alt + Del , as

this may prevent Windows from starting up, or may

cause data to be lost so that the reinstallation pro-

cedure cannot be executed.

When a message appears instructing you to insert

the next CD, insert the recovery CD showing the

next number in the sequence, and then select [OK].

If the message [The media does not contain the cor-

rect file] appears, select [OK]. A message will ap-

pear instructing you to insert the next CD.

Confirm that the proper recovery CD has been in-

serted by opening the cover of the CD/DVD drive

and then close the cover, then select [OK].

CAUTION

At the confirmation message , press Y .

The operation of reinstallation for the hard disk starts au-

tomatically. (The operations take about 15 minutes.)

Press F9 .

At the confirmation message, select [Yes] and press

Enter . (The Setup Utility settings will return to their

default values. Even the security settings with the excep-

tion of the password(s) will return to their default val-

ues.)

Select [Exit] and then select [Save Current Values], then

press Enter .

At the confirmation message, select [Yes] and press

Enter .

Turn the computer off by sliding the power switch.

Perform the first-time use operation ( page 12 step

- page 14 step

Run the Setup Utility and change the settings where nec-

essary.

You can change the drive letter for the CD/DVD drive or hard

disk drive by the following steps.

Drive letters can only be changed when two or more parti-

tions have been created on the hard disk drive. The name

of the C: drive cannot be changed.

We recommend that you make these changes before in-

stalling applications.

Select [start] - [Control Panel] - [Performance and Mainte-

nance] - [Administrative Tools] - [Computer Management].

Select [Disk Management] from [Storage].

Right click on the partition of the hard disk or the name of

the CD/DVD drive and select [Change Drive Letter and

Paths...].

Select [Change].

Select [Assign the following drive letter] and the new drive

letter, and then select [OK].

At the confirmation message, select [Yes].

Make a selection from the menu.

When selecting [2], enter the basic partition size for

the operating system installation and press

Enter .

(The data partition size is the remainder after subtract-

ing the basic partition size.)

To select [3], the initial partition size must be 6 GB or

more of the hard disk size. Reinstallation cannot be per-

formed with a small partition size.

If you select [1] or [2], the message [The Backup function

has been enabled. If [Recovery] is executed, the Backup

function will be disabled, and your Backup data will be

lost.] appears. In this case, press Y .

If the message [Computer must be rebooted in order to

execute [Recovery.]] appears, press R .

When [2] is selected, the hard disk backup func-

tion cannot be enabled because the hard disk has

been divided into partitions.

NOTE

If additional instructions are included with the computer,

be sure to read them. It may be necessary to perform

additional operations during the following procedures.

NOTE

After the reinstallation procedure completes, this screen

should appear.

Remove the recovery CD, and then press any key.

The computer will be shut down.

----------------------------------------------------------------

[Recovery] is complete.

Windows(R) XP Professional install wizard will start after reboot.

Please remove the Product Recovery CD-ROM, and turn off the computer.

----------------------------------------------------------------

Remove the CD/DVD Drive.

Turn on the computer, and press F2 while [Panasonic]

boot screen is displayed.

The Setup Utility will start up.

If the password has been set, enter the Supervisor Pass-

word.

Reinstalling Software

Appendix

LIMITED USE LICENSE AGREEMENT

THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”)

ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH

THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED

TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.

Matsushita Electric Industrial Co., Ltd. (“MEI”) has developed or otherwise obtained the Programs and hereby licenses

their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to

achieve your intended results, and for the installation, use and results obtained therefrom.

LICENSE

A. MEI hereby grants you a personal, non-transferable and non-exclusive right and license to use the Programs in

accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only

a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, owner-

ship nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts,

designs and ideas represented by or incorporated in the Programs and related documentation, all of which title,

ownership and rights shall remain with MEI or its suppliers.

B. You may use the Programs only on the single Product which was accompanied by the Programs.

C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not

distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing

or otherwise, without the prior written consent of MEI.

D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for

any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your

use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or

attempt to modify, the Programs.

E. You may transfer the Programs and license them to another party only in connection with your transfer of the

single Product which was accompanied by the Programs to such other party. At the time of such a transfer, you

must also transfer all copies, whether in printed or machine readable form, of every Program, and the related

documentation, to the same party or destroy any such copies not so transferred.

F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you

must reproduce and include any such notice or product identification on any copy of any Program.

YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE

THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.

YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN

WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMIT-

TED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.

TERM

This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate

this license at any time by destroying, at your expense, the Programs and related documentation together with all copies

thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions therefor set

forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any such

termination, you agree to destroy, at your expense, the Programs and related documentation together with all copies

thereof in any form.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND

BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATE-

MENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,

ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MAT-

TER OF THIS AGREEMENT.

About Intel® software products

The enclosed software products and documentation were developed at private expense, and are provided with “RESTRICTED

RIGHTS.” Use, duplication or disclosure by the government is subject to restrictions as set forth in FAR 52.227-14 and DFARS

252.227-7013 et. seq. or its successor. The use of this product by the government constitutes acknowledgment of Intel's propri-

etary rights in the product.

Appendix

Contrat de licence d’usage limité

Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic® (le “Produit”) sont exclusivement concédés en li-

cence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles ci-

dessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et conditions

des présentes.

Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par

les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour

obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.

Licence

A. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les

Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un

droit limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’obtenir aucun

droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-

à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels

et la documentation les accompagnant, dont les titres, la propriété et les droits resteront tous à MEI ou à leurs

propriétaires.

B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.

C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni

distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de

temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de MEI.

D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documenta-

tion les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de

sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par

les Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.

E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession

du Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous

devez céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les

Logiciels ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.

F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification

de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur

toutes les copies des Logiciels.

Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies,

de façon électronique ou mécanique, en tout ou en partie.

Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à

l’exception de ce qui est expressément stipulé dans ce contrat.

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé au

paragraphe E ci-dessus, votre licence est automatiquement résiliée.

Termes, clauses et conditions

Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation

antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation

les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée, avec

application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous ne

respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de

détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme

que ce soit.

Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,

clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu entre

nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication

entre nous, relativement à l’objet du présent contrat.

Appendix

Hard Disk Backup Function

The hard disk backup function creates a backup area (storage area) on the hard disk. This area is to back up (store) hard disk

contents or restore backed up contents to their original locations.

By backing up the data on your hard disk to a backup area, you can protect your data from loss or damage resulting from operational

errors or other factors. Also, you can back up or restore hard disk contents using this computer alone, without having to use other

media or peripheral devices.

At the time of purchase, the hard disk backup function is disabled. If you follow the procedure below to create a backup area, the

hard disk backup function will be enabled, and you will be able to back up your data. Note, that once the backup function has been

enabled, you will have to perform the reinstallation procedure to disable it again ( page 33).

Disconnect or remove all peripheral devices (except for the CD/DVD drive), as the backup area

may not be created properly while these devices are connected.

Be sure the AC adaptor is connected to the computer.

A backup area cannot be created if the hard disk is already divided into several partitions. Return

the computer to its condition at the time of purchase (one partition only), and create the backup

area.

To divide the partition, make the selection when the backup area is created ( page 38 step

If the partition configuration is changed (partitions created, size changed, etc.) after the backup

area has been created, it will no longer be possible to execute the backup function. To change the

configuration, it is necessary to return the computer to its condition at the time of purchase, and

then create the backup area again.

The hard disk backup function will only work for the internal hard disk. This function does not

work with an external hard disk or the second hard disk (optional).

Backup and restore functions will not operate if the hard disk has been damaged.

Do not use the NTFS file system compression function, as this may result in insufficient capacity

of the backup area.

If the hard disk malfunctions, it will be impossible to read the data stored on it. We recommend

that you also back up important data to a location other than the hard disk (an external hard disk

or other media).

Execute a disk error check using the following procedure.

Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select [Properties].

Select [Check Now] from [Tools].

In [Check Disk], select [Start] without adding a check mark beside any of the items.

If a message is displayed indicating that there is an error in the disk, display [Check Disk], and

add a check mark for [Automatically fix file system errors] and [Scan for and attempt recovery

of bad sectors], select [Start], and check for disk errors again.

The hard disk backup function does not accommodate dynamic disks. Do not convert the hard

disk to a dynamic disk.

The hard disk backup function cannot back up or restore data properly if there is a problem with the hard disk when the data is

backed up or restored. Note that if an error occurs while data is being restored, whether as a result of an unexpected malfunction,

incorrect operation, or other reason, the data in the hard disk (data before restoration) may be lost.

Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damages suffered by the user (including loss of data)

as a result of the use of this function.

Before Using a Hard Disk Backup Function

Preparing

Product Recovery CD-ROM (included)

Panasonic CD/DVD drive (optional: Confirm the latest information on optional products in cata-

logs, etc.)

Appendix

Turn off the computer and insert the CD/DVD drive into the multimedia pocket. (

“Multimedia Pocket”)

Turn on the computer, and press F2 while [Panasonic] boot screen is displayed.

The Setup Utility will then start.

If a password has been set, enter the Supervisor Password. You cannot register [Boot] menu

with a User Password.

Select [Boot] menu, then select [CD/DVD Drive] and press F6 until [CD/DVD Drive] is at

the top of the [Boot] menu.

Place the disk number one of the recovery CDs into the CD/DVD drive.

Press F10 .

At the confirmation message, select [Yes] and press Enter .

The computer will restart. If [Enter Password] is displayed during the following procedures,

input the Supervisor Password or the User Password.

This screen should appear.

Press 3 to execute [3.Backup].

Regarding backup area

• Requires availability of at least half of the entire hard disk. Without sufficient space

available, the backup area cannot be created.

• When the backup area is created, the usable hard disk capacity will be reduced to less

than half.

• The backup area cannot be accessed from Windows. For this reason, backed up data

cannot be copied to CD-R or other removable disk media.

• When the hard disk backup function is executed, data in the backup area will be over-

written. If newly created or edited data is backed up later, data stored previously

in the backup area will be lost.

NOTE

Create a Backup Area

When dividing the hard disk into partitions

Do not execute [1. Recovery] to divide the hard disk into partitions. The hard disk backup

function cannot be enabled after the hard disk has been partitioned. Use procedure

divide the hard disk.

CAUTION

The usable hard disk area

[At the time of purchase] [After the backup area is created]

The backup area

Cannot be accessed

from Windows.

Can be accessed from

Windows (One partition).

At the confirmation message, press Y .

Select how to divide the hard disk from the menu.

Select [1].

---------------------------------------------------------------------

Select a number

---------------------------------------------------------------------

1. [ Recovery ] Reinstall Windows.

2. [ Erase HDD ] Erase the whole data on HDD for security.

3. [ Backup ] Enable the Backup function.

0. [ Cancel ] Cancel.

---------------------------------------------------------------------

Hard Disk Backup Function

Appendix

When the confirmation message is displayed, press Y .

The backup area is then created.

When the message [You must reboot in order to enable the Backup function] appears, remove

the recovery CD, and press any key to restart the computer. The computer is restarted, then the

backup process will begin.

When the message [[Backup] is complete] appears, press Ctrl + Alt + Del to restart the

computer.

Do not press Ctrl + Alt + Del until the message is displayed.

CAUTION

The [Boot] menu in the Setup Utility is set to start up from the CD/DVD drive. Change this

setting if necessary.

The next time the backup or restore functions are executed, follow the procedure for [Backing

Up and Restoring Data] ( below).

NOTE

Turn the computer on, and press F2 while [Panasonic] boot screen is displayed.

The Setup Utility will start up.

If a password has been set, enter the Supervisor Password or the User Password.

Select [Exit] menu, then select [Hard Disk Backup / Restore] and press Enter .

At the confirmation message, select [Yes] and press Enter .

Backing Up and Restoring Data

Before executing the backup function, execute a disk error check ( page 37).

Do not interrupt the backup or restore functions before completion, for example by turning

off the power or pressing Ctrl + Alt + Del , as this may prevent Windows from

starting up, or may cause data to be lost so that the backup and restore functions cannot be

executed.

CAUTION

After logging on to Windows, a message will appear advising that a new device has been in-

stalled and that the computer must be restarted to enable the settings. Select [Yes] to restart the

computer.

Select [2], enter the partition size (GB), and press Enter .

• You can cancel this operation by pressing 0 .

• The data partition size will be the maximum settable size less the number entered above.

The maximum settable size will differ depending on models.

The usable hard disk area

[At the time of purchase] [After the backup area is created]

The backup area

Cannot be accessed

from Windows.

Can be accessed from

Windows (Two partitions).

Appendix

To disable the hard disk backup function

Perform the reinstallation procedure. All data in the backup area and the hard disk will be

erased.

Conduct steps

for [Reinstalling Software] ( page 33). Select [1] or [2] to execute the

reinstallation at the screen for executing the reinstallation.

• When [1] is selected, the hard disk backup function can be disabled.

• When [2] is selected, the hard disk backup function can be disabled, but in this case, because

the hard disk has been divided into partitions, the hard disk backup function cannot be

re-enabled ( page 24).

• When [3] is selected, the hard disk backup function cannot be disabled.

CAUTION

When the hard disk backup function has been enabled, the backed up data will not be erased

even if a commercial data erasing utility or similar software is used to erase all data from

user-accessible area. You can use the hard disk data erase utility included in this computer

( page 41) to erase all data on the hard disk, including backed up data. Use this hard disk

data erase utility before disposing of or transferring ownership of this computer.

Occasionally, the message [#1805 cannot write image file] will be displayed, and the backup

function will be interrupted. If this error occurs, execute the backup function again. After

this, if the backup function is completed properly, then there is no problem in the hard disk.

When the message [[Backup] is complete] or [[Restore] is complete] is displayed, press

Ctrl

+ Alt + Del to restart the computer.

• If the backup or restore process was interrupted before completion, for example if the power

was turned off, execute the process again.

• After logging on to Windows, when a new device is installed and a message appears advising

that the computer must be restarted to enable the settings, select [Yes] to restart the computer.

Select the operation to be executed from the menu.

1 Press 1 to execute [1. [Backup]].

(When dividing the hard disk into two partitions, select the backup method at next screen.)

2At the confirmation message, press Y .

The backup process will begin.

1 Press 2 to execute [2. [Restore]].

(When data is backed up in two partitions, select the restore method at next screen.)

2At the confirmation message, press Y .

The restore process will begin.

The time required to complete the backup or restore process differs depending on the

data volume.

NOTE

Hard Disk Backup Function

Appendix

Hard Disk Data Erase Utility

This computer is equipped with a utility for erasing hard disk data.

When disposing of or transferring ownership of this device, erase all data on the hard disk in order to prevent the theft of hard disk

data by following the steps below.

The hard disk data erase utility erases data using an “overwriting” method, but there is a possibility that due to malfunctions or

other operational errors, data may not be completely erased. There are also specialized devices that may be able to read data that

has been erased using this method. If you need to erase highly confidential data, we recommend that you contact a company that

specializes in this process. Matsushita Electric Industrial Co., Ltd. will bear no responsibility for losses or damages suffered as

a result of the use of this utility.

Product Recovery CD-ROM (included)

Panasonic CD/DVD drive (optional: Confirm the latest information on optional products in catalogs, etc.)

Turn off the computer.

Insert the CD/DVD drive into the multimedia pocket.

( “Multimedia Pocket”)

Turn on the computer, and press F2 while [Panasonic]

boot screen is displayed.

The Setup Utility will start up.

If the password has been set, enter the Supervisor

Password.

Select [Boot] menu, then select [CD/DVD Drive] and press

F6 until [CD/DVD Drive] is at the top of [Boot] menu.

Place the disc number one of the recovery CDs into the

CD/DVD drive.

Press F10 .

At the confirmation message, select [Yes] and press

Enter .

The computer will restart, and this screen should appear.

NOTE

Be sure the AC adaptor is connected until the procedure is completed.

This utility can only be used for internal hard disk. It cannot be used to erase data from external hard disks or the second hard

disk (optional).

This utility cannot erase data from damaged disk.

This utility cannot erase data for specific partitions.

After executing this utility, the computer cannot be booted from the hard disk.

The backup area and the data in the backup area will be erased.

Press 2 to execute [2. [Erase HDD]].

(You can cancel this operation by pressing 0 .)

When the message [The Backup function has been en-

abled. If [Erase HDD] is executed, the Backup function

will be disabled, and your Backup data will be lost.] ap-

pears, press Y .

When the message [Computer must be rebooted in order

to execute [Erase HDD.]] appears, press R .

At the confirmation message, press Y .

When [<<<Start Menu>>>] is displayed, press Enter .

The approximate time required for erasing data will be

displayed.

Press Space .

At the confirmation message, press Enter . The

operation of erasing the hard disk will start.

(If necessary, the “hard disk data erase” operation can

be cancelled after it has begun by pressing

Ctrl + C . If the operation is cancelled before

being completed, a part of data will not be erased.)

After the operation is complete:

Under normal conditions, the message [Hard disk data has

been deleted.] will be displayed.

If a problem occurred during the operation, an error mes-

sage will be displayed.

Remove the recovery CD, and then press any key to turn

off the computer.

Preparing

Procedure

When the message [The Backup function has been en-

abled. If [Recovery] or [Erase HDD] is executed, the

Backup function will be disabled, and your Backup data

will be lost.] appears, press Y .

---------------------------------------------------------------------

Select a number

---------------------------------------------------------------------

1. [ Recovery ] Reinstall Windows.

2. [ Erase HDD ] Erase the whole data on HDD for security.

3. [ Backup ] Enable the Backup function.

0. [ Cancel ] Cancel.

---------------------------------------------------------------------

Appendix

Specifications

Model No.

CPU

Memory

Video Memory

LCD Type

Displayed Colors*3

External Display

Hard Disk Drive

Keyboard

Floppy Disk Drive

Slot PC Card Slot

Allowable current

(total for two slots)

RAM Module Slot*6

Interface Parallel Port

External Display Port

Serial Port

Microphone Jack*7

Headphone Jack

Expansion Bus Connector

USB Port

Modem

LAN

External Antenna Connector

Pointing Device

Sound

*11 MB = 1,024 bytes

*2A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video Memory

cannot be set by the user.

*3A 16,777,216 color display is achieved by using the dithering function.

*4Maximum resolution depends on the specifications of the external display.

*51GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.

*6Only a RAM card designed for PC2700 can be added.

*7Use only a monaural condenser microphone.

*8The settings for the K56flex modem need to be changed according to the AT command.

Main Specifications

CF-29HTLGZBM CF-29HTQGZBM CF-29H3LGZBM

CF-29JTLGZBM CF-29JTQGZBM CF-29J3LGZBM

Intel® Pentium® M Processor 738 (1.40 GHz, 2 MB*1 L2 cache, 400 MHz FSB)

256 MB*

(1280 MB*

Max.) 512 MB*

(1536 MB*

Max.) 256 MB*

(1280 MB*

Max.)

UMA (64 MB*1 Max.)*2

13.3 XGA type (TFT) with Touchscreen 13.3 XGA type (TFT)

65,536/16,777,216 colors (800 x 600 dots/1024 x 768 dots/1280 x 1024 dots/

1600 x 1200 dots)*4

60 GB*580 GB*560 GB*5

87 keys

720 KB/1.44 MB (two-mode)

Two Type I or Type II, or one Type III

3.3 V: 400 mA

5 V: 400 mA

200 pin, 2.5 V, SO-DIMM, DDR SDRAM, PC2700 Compliant

Dsub 25-pin female

Mini Dsub 15-pin female

Dsub 9-pin male

Miniature jack, 3.5 DIA

Miniature jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW x 2

Dedicated 80-pin female

4-pin x 2, USB 2.0

RJ-11 jack, Data: 56 kbps (V.92 & K56flex*8) FAX:14.4 kbps

RJ-45 jack, IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX

Dedicated 50 Ω coaxial connector

Touch Pad Touch Pad

ouchscreen (Anti-Reflection, Stylus (included) touch capable)

WAVE and MIDI playback, Monaural Speaker (built in)

65,536/16,777,216 colors (800 x 600 dots/1024 x 768

dots)

65,536/16,777,216 colors

(800 x 600 dots/1024 x

768 dots)

Appendix

Model No.

Battery Pack

Operating Time*9

Charging Time*9Power On

Power Off

Clock Battery

AC Adaptor*12 Input

Output

Power Consumption*13

Environment

Operation

Temperature

Humidity

Storage Temperature

Humidity

Physical Dimensions (W x H x D)

Weight (including the carrying handle)

Software

Operating System

Utility Programs

CF-29HTLGZBM CF-29HTQGZBM CF-29H3LGZBM

CF-29JTLGZBM CF-29JTQGZBM CF-29J3LGZBM

Li-ion 11.1 V, 6.6 Ah

Main battery: Approx. 5 hours - 8 hours*10 (Approx. 7 hours*11)

Main battery + Second battery: Approx. 8 hours - 13.5 hours*

(Approx. 10.5 hours*

)

Main battery: Approx. 7 hours

Main battery + Second battery: Approx. 11 hours

Main battery: Approx. 4 hours

Main battery + Second battery: Approx. 7 hours

Coin type lithium battery 3.0 V

100 V - 240 V AC, 50 Hz/60 Hz

15.6 V DC, 5.0 A

Approx. 35 W*14 / Approx. 60 W (maximum when recharging in the ON state)

5 °C to 35°C {41 °F to 95 °F}

30% to 80% RH (No condensation)

-20 °C to 60 °C {-4 °F to 140 °F}

30% to 90% RH (No condensation)

302 mm x 64.3 mm x 273 mm (excluding protrusion) {11.9 " x 2.6 " x 10.7 "}

Approx. 3.62 kg {Approx. 7.98 lb.} Approx. 3.49 kg

{Approx. 7.7 lb.}

Main Specifications

*9Varies depending on the usage conditions, CPU speed, etc.

*10 Measured using BatteryMark™ Version 4.0.1 (LCD brightness: Maximum - Minimum)

*11 Measured using MobileMark™ 2002 (LCD brightness: 60 cd/m2)

*12 <Only for North America>

The AC adaptor is compatible with power sources up to 240 V AC adaptor. The computer is supplied with a 125 V AC compatible AC cord.

*13 Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is off.

Approx. 1.5 W when the Wake up from LAN function has been enabled.

*14 Rated power consumption

Microsoft® Windows® XP Professional Service Pack 2 with Advanced Security

Technologies (NTFS File System)

Setup Utility Hard Disk Backup Utility*16

DMI Viewer Hard Disk Data Erase Utility*16

Adobe Reader Icon Enlarger

Intel® PROSet/Wireless Software*15 Loupe Utility

Panasonic Hand Writing Hotkey Settings

PC Information Viewer

*15 Only for models with wireless LAN

*16 The Product Recovery CD-ROM is required.

Wireless LAN

Model No.

Data transfer rates

Standards supported

Transmission method

Wireless channels used

RF frequency band

CF-29HTLGZBM/CF-29HTQGZBM/ CF-29JTLGZBM/CF-29JTQGZBM/

CF-29H3LGZBM CF-29J3LGZBM

IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps —

(automatically switched)

IEEE802.11b: 11/5.5/2/1 Mbps —

(automatically switched)

IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps —

(automatically switched)

IEEE802.11a/IEEE802.11b/IEEE802.11g —

OFDM system, DSSS system —

IEEE802.11a: Channels 36 to 64, 149 to 165 —

IEEE802.11b/IEEE802.11g: Channels 1 to 11 —

IEEE802.11a: 5.18~5.32 GHz, 5.725~5.825 GHz

—

IEEE802.11b/IEEE802.11g: 2412~2462 MHz —

Appendix

LIMITED WARRANTY

PANASONIC PERSONAL COMPUTER AND PERIPHERALS LIMITED WARRANTY

Panasonic Computer Solutions Company (referred to as “Panasonic”) will repair this product (other than software, which is covered by a separate

warranty) with new or rebuilt parts, free of charge in the U.S.A. for three (3) years from the date of original purchase in the event of a defect in

materials or workmanship. This warranty includes the AC adaptor but excludes the batteries and all other options and accessories which are

covered for a period of one (1) year from the date of purchase.

This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before

warranty performance is rendered.

This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage which

occurs in shipment or failures which are caused by products not supplied by Panasonic, or failures which result from alteration, accident, misuse,

introduction of liquid or other foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance,

modification or service by anyone other than a Factory Service Center or authorized Panasonic Service Dealer, or damage that is attributable to acts

of God.

Limits and Exclusions:

There are no other express warranties except as listed below.

PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE

USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING

THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY

PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how

long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. If a problem with your product

develops during or after the warranty period, you may contact our representatives at 1-800-LAPTOP5. If the problem is not handled to your

satisfaction, then write to the Consumer Affairs Division at the address indicated below.

SOFTWARE LIMITED WARRANTY

Panasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which the Programs are

furnished will be free from defects in materials and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof

to you, as evidenced by your purchase receipt.

This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your

requirements or that the operation of the Programs will be uninterrupted or error free.

Panasonic’s entire liability, and your exclusive remedy under this warranty shall be limited to the replacement, in the United States, of any defective

disk or other media which is returned to Panasonic’s Authorized Service Center, together with a copy of the purchase receipt, within the aforesaid

warranty period.

Anything in the foregoing to the contrary notwithstanding, Panasonic shall have no obligation for any defects in the disk(s) or other media on which

the Programs are furnished resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media

otherwise than on the Product or in environmental conditions other than those specified by Panasonic by alteration, accident, misuse, abuse,

neglect, mishandling, misapplication, installation, maladjustment of consumer controls, improper maintenance, modification of damage that is

attributable to acts of God. In addition, Panasonic shall have no obligation for any defects in the disk(s) or other media if you have modified, or

attempted to modify any Program.

DURATION OF IMPLIED WARRANTIES, IF ANY, IS LIMITED TO SIXTY (60) DAYS.

PANASONIC ASSUMES NO RISK OF AND SHALL NOT IN ANY CASE BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION,

ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM BREACH OF WARRANTY OR CONTRACT, NEG-

LIGENCE OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION LOSS OF GOODWILL, PROFITS OR REVENUE, LOSS OF

USE OF THE PROGRAMS OR PRODUCTS OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIP-

MENT, FACILITIES, SERVICES, DOWNTIME COSTS, OR CLAIMS OF ANY PARTY DEALING WITH YOU FOR SUCH DAMAGES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so

the above limitations or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This Limited Warranty will be governed by the laws the State of New York, without regard to its conflict-of-laws rules.

* * *

To obtain service or technical assistance within the continental U.S.A. and Alaska.

DIAL TOLL FREE: 1-800-LAPTOP5

Correspondence requesting product information should be sent

to: Panasonic Computer Solutions Company,

50 Meadowlands Parkway, Panazip 2F-5, Secaucus, NJ 07094

For U.S.A.

Appendix

PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when

purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms

set forth below, during the period of warranty coverage specified.

Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature of the defect

claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain

service. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered by

this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis. Warranty replacement or repair is

subject to the terms of this Limited Warranty for the balance of the original period of warranty coverage.

No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure of, or defects

in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign

matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE

Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability

is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.

SOFTWARE MEDIA LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, that the disk(s) or other media on which software program(s)

is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date of receipt

as evidenced by your purchase receipt for your Panasonic Computer product.

THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. Please refer to

the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.

Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and you return it,

transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, at the above address, within the warranty period, together

with a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or other media.

Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the media only. It

does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other

claims, whether or not of similar character.

No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, or in environmen-

tal conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted

modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to or loss of any program, data or

removable storage media.

GENERAL

NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED

TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE,

SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUEN-

TIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THE

COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.

IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE

COMPUTER PRODUCT.

NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION

AROSE.

Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

Scope of Coverage

Whole Product (except Batteries), AC adaptor and CD-ROM

(if factory installed)

Batteries, CD-ROM (unless factory installed), Port Replicator,

Extra Memory Modules and all other Peripherals, Options and

Accessories

Period of Coverage

Three (3) Years from Date of Original

End User Customer Purchase

One (1) Year from Date of Original End

User Customer Purchase

Type of Failure Coverage

Defective Materials or Workmanship

For Canada

Appendix

Memo

Appendix

Outline of the International ENERGY STAR® Office Equipment Program

The international ENERGY STAR® Office Equipment Program is an international program

that promotes energy saving through the use of computers and other office equipment.

The program backs the development and dissemination of products with functions that

effectively reduce energy consumption. It is an open system in which business proprietors

can participate voluntarily. The targeted products are office equipment such as computers,

displays, printers, facsimiles, and copiers. Their standards and logos are uniform among

participating nations.

As an ENERGY STAR® Partner, Matsushita Electric Industrial Co., Ltd. has

determined that this product meets the ENERGY STAR® guidelines for energy

efficiency.

Panasonic Computer Solutions Company,

50 Meadowlands Parkway, Panazip 2F-5,

Secaucus, NJ 07094

Panasonic Canada Inc.

5770 Ambler Drive Mississauga,

Ontario L4W 2T3

Printed in Japan

FJ1204-0

DFQX5492ZA

Panasonic of North America 9TGCF-295A Panasonic Toughbook w/ WLAN, GPRS & Bluetooth User Manual Operating Instructions

Panasonic Corporation of North America Panasonic Toughbook w/ WLAN, GPRS & Bluetooth Operating Instructions

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