Panasonic of North America 9TGCF-521 Panasonic Toughbook with EvDO, WLAN and Bluetooth User Manual DFQW5048ZA CF 52mk1

Panasonic Corporation of North America Panasonic Toughbook with EvDO, WLAN and Bluetooth DFQW5048ZA CF 52mk1

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9TGCF 521 User Manual HTML Version

Users Manual

Please read these instructions carefully before using this product and save this manual for future use.

Contents

Getting Started

Useful Information

Troubleshooting

Getting StartedUseful InformationTroubleshootingAppendix

Appendix

OPERATING INSTRUCTIONS

Personal Computer

Model No. CF-52 series

Introduction.................................................2

Read Me First ..............................................3

Description of Parts .......................................9

First-time Operation .....................................11

On-screen Manual.......................................14

Handling and Maintenance.............................15

Hard Disk Backup Function (Recover Pro)...........17

Hard Disk Data Erase Utility ...........................19

Reinstalling Software....................................20

Error Code/Message ....................................22

Troubleshooting (Basic) ................................23

Hardware Diagnostics...................................27

LIMITED USE LICENSE AGREEMENT..............30

Specifications ............................................32

LIMITED WARRANTY ..................................35

For further information about the com-

puter, you can refer to the on-screen

manual.

To access the on-screen manual

page 14 “On-screen Manual”

Getting StartedUseful InformationTroubleshootingAppendix

Introduction

Thank you for purchasing this Panasonic computer. For optimum performance and safety, please read these instruc-

tions carefully.

Terms and illustrations in these instructions

Some illustrations are simplified to help your understanding and may look different from the actual unit.

If you do not log on as an administrator, you cannot use some functions or cannot display some screens.

Refer for the latest information about optional products to the catalogs, etc.

In these instructions, the names and terms are referred as follows.

• “Microsoft® Windows® XP Professional Service Pack 2 with Advanced Security Technologies” as “Windows” or

“Windows XP”

• “WinDVD™ 5 (OEM Version)” as “WinDVD”

• “B’s Recorder GOLD8 BASIC” as “B’s Recorder”

• “B’s CLiP 6” as “B’s CLiP”

• DVD-ROM & CD-R/RW drive and DVD MULTI drive as “CD/DVD drive”

• Circular media including DVD-ROM and CD-ROM as “discs”

The display modes are referred as follows. ( ) indicates the terms in [Intel® Graphics Media Accelerator Driver for

Mobile] screen. To display the screen, click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA

Drive for Mobile].

• Internal LCD (Notebook): The computer’s display

• External display (Monitor): External display

• Simultaneous display (Intel® Dual Display Clone): The same screen is displayed on the internal LCD and the

external display.

• Extended desktop: The extended working area across the internal LCD and the external display.

Copyright

be reproduced in any form without the prior written permission of Matsushita Electric Industrial Co., Ltd.

No patent liability is assumed with respect to the use of the information contained herein.

Disclaimer

Computer specifications and manuals are subject to change without notice. Matsushita Electric Industrial Co., Ltd.

assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the com-

puter and the manuals.

Trademarks

Microsoft®, Windows® and the Windows logo are registered trademarks of Microsoft Corporation of the United States

and/or other countries.

Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.

SD Logo is a trademark.

Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorpo-

rated in the United States and/or other countries.

PhoenixBIOS, Phoenix Always and Recover Pro™ are trademarks and/or registered trademarks of Phoenix Technolo-

gies Ltd.

Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Matsushita Electric Industrial Co., Ltd.

WinDVD™ is a trademark of InterVideo, Inc.

Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd.

Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective

own companies.

: Conditions that may result in minor or moderate injury.

: Useful and helpful information.

Enter

: Press [Enter] key.

: Press and hold [Fn] key, and then press [F5] key.

[start] - [Run] : Click [start], and then click [Run]. You may need to double-click in some cases.

 : Page in these Operating Instructions or in the Reference Manual.

: Reference to the on-screen manuals.

CAUTION

NOTE

Getting StartedUseful InformationTroubleshootingAppendix

Read Me First

Federal Communications Commission Radio Fre-

quency Interference Statement

Note: This equipment has been tested and found to com-

ply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interfer-

ence in a residential installation. This equipment gener-

ates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions,

may cause harmful interference to radio communications.

However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does

cause harmful interference to radio or television recep-

tion, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

zReorient or relocate the receiving antenna.

zIncrease the separation between the equipment and

receiver.

zConnect the equipment into an outlet on a circuit differ-

ent from that to which the receiver is connected.

zConsult the Panasonic Service Center or an experi-

enced radio/TV technician for help.

Warning

To assure continued compliance, use only shielded inter-

face cables when connecting to a computer or peripheral.

Also, any changes or modifications not expressly

approved by the party responsible for compliance could

void the user’s authority to operate this equipment.

FCC RF Exposure Warning:

zThis equipment is provided with PC Card slot that could

be used with wireless transmitters, which will be specifi-

cally recommended when they become available.

Other third-party wireless transmitters have not been

RF exposure evaluated for use with this computer and

may not comply with FCC RF exposure requirements.

zThis equipment complies with FCC radiation exposure

limits set forth for an uncontrolled environment.

zThis equipment has been approved for mobile opera-

tion, and unless otherwise advised in separate supple-

mental instructions for individual wireless transmitter(s),

requires minimum 20 cm spacing be provided between

antenna(s) and all person’s body (excluding extremities

of hands, wrist and feet) during wireless modes of oper-

ation.

zThis equipment may use multiple installed transmitters,

which may be capable of simultaneous transmission.

This product is restricted to indoor use due to its operation

in the 5.15 to 5.25 GHz frequency range.

FCC requires this product to be used indoors for the fre-

quency range 5.15 to 5.25 GHz to reduce the potential for

harmful interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users of the

5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These

radar stations can cause interference with and/or damage

this product.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2)

This device must accept any interference received, includ-

ing interference that may cause undesired operation.

Responsible Party: Panasonic Corporation of North America

One Panasonic Way

Secaucus, NJ 07094

Tel No:1-800-LAPTOP5 (1-800-527-8675)

FCC Regulation Notice for modem

This equipment contains a FCC approved modem.

1. This equipment complies with CFR47 Part 68 rules.

On the computer is a label that contains, among other

information, the FCC registration number and ringer

equivalence number (REN) for this equipment. If

required, this information must be provided to the tele-

phone company.

2. An FCC compliant telephone cord and modular plug is

provided with this equipment. This equipment is

designed to be connected to the telephone network or

premises wiring using a compatible modular jack

which is Part 68 compliant. See Installation Instruc-

tions for details.

3. The REN is used to determine the quantity of devices

which may be connected to the telephone line. Exces-

sive RENs on the telephone line may result in the

devices not ringing in response to an incoming call. In

most, but not all area, the sum of RENs should not

exceed five (5.0). To be certain of the number of

devices that may be connected to a line, as deter-

mined by the total RENs, contact the local telephone

company.

4. If your telephone equipment cause harm to the tele-

phone network, the telephone company will notify you

in advice that temporary discontinuance of service

may be required. But if advice notice isn’t practical, the

telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

5. The telephone company may take changes in its facili-

ties, equipment, operations or procedures that could

affect the operation of the equipment. If this happens

the telephone company will provide advance notice in

order for you to make necessary modifications to

maintain uninterrupted service.

6. If trouble is experienced with this equipment, for repair

or warranty information, please contact Panasonic

Corporation of North America at DIAL TOLL FREE 1-

800-LAPTOP5 (1-800-527-8675). If the equipment is

causing harm to the telephone network, the telephone

company may request that you disconnect the equip-

ment until the problem is resolved.

7. There are no user serviceable parts contained in this

equipment.

8. This equipment may not be used on coin service pro-

vided by the telephone company. Connection to party

lines is subject to state tariffs.

Models for U.S.A.

Read Me First

Getting StartedUseful InformationTroubleshootingAppendix

9. The Telephone Consumer Protection Act of 1991

makes it unlawful for any person to use a computer or

other electronic device to send any message via a

telephone fax machine unless such message clearly

contains in a margin at the top or bottom of each trans-

mitted page or on the first page of the transmission,

the date and time it is sent and an identification of the

business or other entry, or other individual sending the

message and the telephone number of the sending

machine or such business, other entity, or individual. In

order to program this information into your fax soft-

ware, you should refer to the manual of the Fax soft-

ware being used.

10.According to the FCC’s electrical safety advisory, we

recommend that you may install an AC surge arrestor

in the AC outlet to which this equipment is connected.

Telephone companies report that electrical surges,

typically lightning transients, are very destructive to

customer terminal equipment connected to AC power

sources and that this is a major nationwide problem.

“Caution : To reduce the risk of fire, use only No.26 AWG

or larger telecommunication line cord.”

“ATTENTION : Pour réduire le risque d’incendie, utiliser

uniquement des conducteurs de télécommunications 26

AWG ou de section supérieure.”

16-M-1

Notice for the products using LCD

This product has a fluorescent lamp that contains mer-

cury. Disposal may be regulated in your community due to

environmental considerations.

For disposal or recycling information, please contact your

local authorities, or the Electronic Industries Alliance:

<http://www.eiae.org/>

24-M-2

For U.S.A.-California Only

This product contains a CR Coin Cell Lithium Battery

which contains Perchlorate Material - special handling

may apply.

See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/

38-M-1

Industry Canada (IC) Notice for modem

This equipment contains an Industry Canada approved

modem unit.

The Industry Canada label is affixed on the modem unit.

EQUIPMENT ATTACHEMENT LIMITATIONS

“NOTICE: The Industry Canada label identifies certified equip-

ment. This certification means that the equipment meets tele-

communications network protective, operational and safety

requirements as prescribed in the appropriate Terminal Equip-

ment Technical Requirements document(s). The Department

does not guarantee the equipment will operate to the user’s sat-

isfaction.

Before installing this equipment, users should ensure that it is

permissible to be connected to the facilities of the local telecom-

munications company. The equipment must also be installed

using an acceptable method of connection. The customer

should be aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a rep-

resentative designated by the supplier. Any repairs or alter-

ations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause

to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines and

internal metallic water pipe system, if present, are connected

together. This precaution may be particularly important in rural

areas. Caution: Users should not attempt to make such connec-

tions themselves, but should contact the appropriate electric

inspection authority, or electrician, as appropriate.”

“NOTICE: The Ringer Equivalence Number (REN) assigned to

each terminal device provides an indication of the maximum

number of terminals allowed to be connected to a telephone

interface. The termination on an interface may consist of any

combination of devices subject only to the requirement that the

sum of the Ringer Equivalence Numbers of all the devices does

not exceed 5.”

REN: See bottom of the computer

RESTRICTIONS CONCERNANT LE RACCORDEMENT

DE MATÉRIEL

“AVIS: L’étiquette d’Industrie Canada identifie le matériel

homologué. Cette étiquette certifie que le matériel est con-

forme aux normes de protection, d’exploitation et de sécurité

des réseaux de télécommunications, comme le prescrivent les

documents concernant les exigences techniques relatives au

matériel terminal. Le Ministère n’assure toutefois pas que le

matériel fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est

permis de le raccorder aux installations de l’entreprise locale

de télécommunication. Le matériel doit également être installé

en suivant une méthode acceptée de raccordement.

L’abonné ne doit pas oublier qu’il est possible que la confor-

mité aux conditions énoncées ci-dessus n’empêche pas la

dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être coordon-

nées par un représentant désigné par le fournisseur.

L’entreprise de télécommunications peut demander à l’utili-

sateur de débrancher un appareil à la suite de réparations ou

de modifications effectuées par l’utilisateur ou à cause de mau-

vais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous

les fils de mise à la terre de la source d’énergie électrique, des

lignes téléphoniques et des canalisations d’eau métalliques, s’il

y en a, sont raccordés ensemble. Cette précaution est particu-

lièrement importante dans les régions rurales. Avertissement:

L’utilisateur ne doit pas tenter de faire ces raccordements lui-

même; il doit avoir recours à un service d’inspection des instal-

lations électriques, ou à un électricien, selon le cas.”

“AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à

chaque dispositif terminal indique le nombre maximal de ter-

minaux qui peuvent être raccordés à une interface. La termi-

naison d’une interface téléphonique peut consister en une

combinaison de quelques dispositifs, à la seule condition que

la somme d’indices d’équivalence de la sonnerie de touts les

dispositifs n’excède pas 5.”

IES: Voir sous le fond de l’ordinateur

17-Ca-1

Models for Canada

Getting StartedUseful InformationTroubleshootingAppendix

Canadian ICES-003

This Class B digital apparatus complies with Canadian

ICES-003.

Cet appareil numérique de la classe B est conforme à la

norme NMB-003 du Canada.

7-M-2

Industry Canada

This product complies with RSS210 Industry Canada.

Operation is subject to the following two conditions;

(1) this device may not cause interference, and

(2) this device must accept any interference, including inter-

ference that may cause undesired operation of the device.

30-Ca-1-1

This product (local network devices) for the band 5150-5250

MHz is only for indoor usage to reduce potential for harmful

interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users (mean-

ing they have priority) of 5250-5350 MHz and 5650-5850

MHz and these radars could cause interference and/or

damage to LELAN devices.

30-Ca-2-1

This device has been designed to operate with an antenna

having a maximum gain of 2.15 dB. Antenna having a higher

gain is strictly prohibited per regulations of Industry Canada.

The Required antenna impedance is 50 ohms.

To reduce potential radio interference to other users, the

antenna type and its gain should be so chosen that the

equivalent isotropically radiated power (EIRP) is not more

than that required for successful communication.

25-Ca-1-1

RF Exposure Warning

This equipment has been approved for mobile operation, and unless

otherwise advised in separate supplemental instructions for individual

wireless transmitter(s), requires minimum 20cm spacing be proved

between antenna(s) and all person’s body (excluding extremities of

hands, wrist and feet) during wireless modes of operation.

Mise en garde concernant l’exposition à l’énergie

radiofréquence

Cet équipement a été homologué pour un fonctionnement

sans fil et, sauf avis contraire inclus dans la notice d’utili-

sation d’un autre émetteur sans fil, une distance minimale

de 20 cm doit être assurée entre l’antenne et le corps de

toute personne (à l’exclusion des mains, poignets et

pieds) pendant le fonctionnement sans fil.

25-M-5-1

<Only for model with a “CE” mark on the bottom of

the computer>

Declaration of Conformity (DoC)

“Hereby, we declare that this Personal

Computer is in compliance with the

essential requirements and other rele-

vant provisions of the Directive 1999/5/

EC.”

Hint:

If you want to get a copy of the original DoC of our prod-

ucts which relates to the R&TTE, please contact our web

address: http://www.doc.panasonic.de

Contact and pursuant to at the directive 2004/108/EC, article 9 (2)

Panasonic Testing Centre

Panasonic Service Europe, a division of

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, F.R. Germany

Network connection.

The terminal equipment is intended for connection to the

following public network;

In all the countries of European Economical Area;

- Public Switched Telephony Networks

Technical Features.

The terminal equipment includes the following features;

- DTMF dialing

- Maximum bitrate receiving mode: 56 kbit/s

- Maximum bitrate sending mode: 33.6 kbit/s

This product is designed to interwork with the Public Switched Tele-

communication Networks in UK, Ireland, Netherlands, Sweden,

Denmark, Finland, Switzerland, Luxembourg, Belgium, France, Ger-

many, Spain, Portugal, Iceland, Greece, Italy, Norway and Austria.

18-E-2

When using your telephone equipment, basic safety precau-

tions should always be followed to reduce the risk of fire,

electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near

a bath tub, wash bowl, kitchen sink or laundry tub, in a

wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type)

during an electrical storm. There may be a remote risk

of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the

vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual.

Do not dispose of batteries in a fire. They may explode. Check

with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

19-E-1

Certaines mesures de sécurité doivent être prises pen-

dant l’utilisation de matérial téléphonique afin de réduire

les risques d’incendie, de choc électrique et de blessures.

En voici quelquesunes:

1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une

baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à

laver, dans un sous-sol humide ou près d’une piscine.

2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil

sans fil) pendant un orage électrique. Ceci peut présenter

un risque de choc électrique causé par la foudre.

3. Ne pas utiliser l’appareil téléphonique pour signaler

une fuite de gaz s’il est situé près de la fuite.

4. Utiliser seulement le cordon d’alimentation et le type de

piles indiqués dans ce manual. Ne pas jeter les piles

dans le feu: elles peuvent exploser. Se conformer aux

règlements pertinents quant à l’élimination des piles.

CONSERVER CES INSTRUCTIONS

19-F-1

Models for Europe

Important Safety Instructions /

Importantes Mesures De Sécurité

Read Me First

Getting StartedUseful InformationTroubleshootingAppendix

This product and your Health

This product, like other radio devices, emits radio fre-

quency electromagnetic energy. The level of energy emit-

ted by this product however is far much less than the

electromagnetic energy emitted by wireless devices like

for example mobile phones.

Because this product operates within the guidelines found in

radio frequency safety standards and recommendations, we

believe this product is safe for use by consumers. These

standards and recommendations reflect the consensus of

the scientific community and result from deliberations of

panels and committees of scientists who continually review

and interpret the extensive research literature.

In some situations or environments, the use of this prod-

uct may be restricted by the proprietor of the building or

responsible representatives of the organization. These sit-

uations may for example include:

Using this product on board of airplanes, or

In any other environment where the risk of interference

to other devices or services is perceived or identified

as harmful.

If you are uncertain of the policy that applies on the use of

wireless devices in a specific organization or environment

(e.g. airports), you are encouraged to ask for authoriza-

tion to use this product prior to turning on the product.

Regulatory Information

We are not responsible for any radio or television interfer-

ence caused by unauthorized modification of this product.

The correction of interference caused by such unautho-

rized modification will be the responsibility of the user. We

and its authorized resellers or distributors are not liable for

damage or violation of government regulations that may

arise from failing to comply with these guidelines.

26-M-1

Lithium Battery!

This computer contains a lithium battery to enable the

date, time, and other data to be stored. The battery should

only be exchanged by authorized service personnel.

Warning! A risk of explosion from incorrect installation or

misapplication may possibly occur.

15-E-1

Pile au lithium!

Le micro-ordinateur renferme une pile au lithium qui per-

met de sauvegarder certaines données, notamment la

date et l’heure. La pile ne doit être remplacée que par un

technicien qualifié.

Danger ! Risque d’explosion en cas de non respect de

cette mise en garde!

15-F-1

CAUTION!

THIS PRODUCT UTILIZES A LASER.

USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE OF

PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN

MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

DO NOT OPEN COVERS AND DO NOT REPAIR YOURSELF.

REFER SERVICING TO QUALIFIED PERSONNEL.

12-E-1

AVERTISSEMENT!

CET APPAREIL UTILISE UN LASER.

L’UTILISATION DE COMMANDES OU DE RÉGLAGES OU

L’EXÉCUTION DE PROCÉDURES AUTRES QUE CELLES

SPÉCIFIÉES ICI PEUVENT PROVOQUER UNE EXPOSITION À

DES RADIATIONS DANGEREUSES.

NE PAS OUVRIR LES COUVERCLES NI ESSAYER DE

RÉPARER SOIMÊME.

CONFIER TOUT TRAVAIL D’ENTRETIEN À UN PERSONNEL

QUALIFIÉ.

12-F-1

12-1-1

Information on Disposal in other Countries outside the European Union

This symbol is only valid in the European Union.

If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of dis-

posal. 36-M-1

Information to the User

Lithium Battery / Pile au lithium

CD/DVD Drive Caution

Laser safety information is appropriate only when drive

with laser is installed. 12-M-2-1

Les mesures de sécurité relatives au laser ne s’appliquent

que lors de l’installation d’une unité avec laser. 12-F-2-1

Bottom

Information on Disposal for Users of Waste Electrical & Electronic Equipment

(private households)

Getting StartedUseful InformationTroubleshootingAppendix

This computer is not intended for use in medical equipment

including life-support systems, air traffic control systems, or other

equipment, devices or systems that are involved with ensuring

human life or safety. Panasonic cannot be held responsible in

any way for any damages or loss resulting from the use of this

unit in these types of equipment, devices or systems, etc.

This computer has been designed so as to minimize shock to the

LCD and hard disk drive, the leakage of liquid (e.g., water) on to

the keyboard, etc., but no warranty is provided against such trou-

ble. Therefore, as a precision instrument, be extremely careful in

the handling.

If a Malfunction Occurs, Immediately Unplug the AC Plug

and the Battery Pack

• This product is damaged

• Foreign object inside this product

• Smoke emitted

• Unusual smell emitted

• Unusually hot

Continuing to use this product while any of the above con-

ditions are present may result in fire or electric shock.

• If a malfunction occurs, immediately turn the power off and

unplug the AC plug, and then remove the battery pack.

Then contact your technical support office.

Do Not Touch This Product and Cable When It Starts Thundering

Electric shock may result.

Do Not Connect the AC Adaptor to a Power Source Other

Than a Standard Household AC Outlet

Otherwise, a fire due to overheating may result. Connect-

ing to a DC/AC converter (inverter) may damage the AC

adaptor. On an airplane, only connect the AC adaptor/

charger to an AC outlet specifically approved for such use.

Do Not Do Anything That May Damage the AC Cord, the AC

Plug, or the AC Adaptor

Do not damage or modify the cord, place it near hot tools,

bend, twist, or pull it forcefully, place heavy objects on it,

or bundle it tightly.

Continuing to use a damaged cord may result in fire, short

circuit, or electric shock.

Do Not Pull or Insert the AC Plug If Your Hands Are Wet

Electric shock may result.

Clean Dust and Other Debris of the AC Plug Regularly

If dust or other debris accumulates on the plug, humidity, etc.

may cause a defect in the insulation, which may result in a fire.

• Pull the plug, and wipe it with a dry cloth.

Pull the plug if the computer is not being used for a long

period of time.

Insert the AC Plug Completely

If the plug is not inserted completely, fire due to overheat-

ing or electric shock may result.

• Do not use a damaged plug or loose AC outlet.

Do Not Place Containers of Liquid or Metal Objects on Top

of This Product

If water or other liquid spills, or if paper clips, coins, or for-

eign matter get inside this product, fire or electric shock

may result.

• If foreign matter has found its way inside, immediately

turn the power off and unplug the AC plug and remove

the battery pack. Then contact your technical support

office.

Do Not Disassemble This Product

There are high-voltage areas inside which may give you

an electric shock if you should touch them. Do not touch

the pins and circuit boards inside, and do not allow foreign

matter to enter inside.

Also, remodeling or disassembly may cause a fire.

Keep SD Memory Cards Away from Infants and Small Chil-

dren

Accidental swallowing will result in bodily injury.

In the event of accidental swallowing, see a doctor immediately.

Do Not Place This Product on Unstable Surfaces

If balance is lost, this product may fall over or drop, result-

ing in an injury.

Avoid Stacking

If balance is lost, this product may fall over or drop, result-

ing in an injury.

Do Not Keep This Product Wherever There is a Lot of Water,

Moisture, Steam, Dust, Oily Vapors, etc.

Otherwise, possibly resulting in fire or electric shock.

Do Not Leave This Product in High Temperature Environment

Such as in a Sun-Heated Car, for a Long Period of Time

Leaving this product where it will be exposed to extremely

high temperatures such as in a sun-heated car or in direct

sunlight may deform the cabinet and/or cause trouble in the

internal parts. Continued use in such a resulting condition

may lead to short-circuiting or insulation defects, etc. which

may in turn lead to a fire or electric shocks.

Do Not Block the Ventilation Hole

Otherwise, heat will build up inside, possibly resulting in a fire.

Hold the Plug When Unplugging the AC Plug

Pulling on the cord may damage the cord, resulting in a

fire or electric shock.

Do Not Move This Product While the AC Plug Is Connected

The AC cord may be damaged, resulting in fire or electric shock.

• If the AC cord is damaged, unplug the AC plug immediately.

Use Only the Specified AC Adaptor With This Product

Using an AC adaptor other than the one supplied

(attached to your product or supplied by Panasonic) may

result in a fire.

Do Not Subject the AC Adaptor to Any Strong Impact

Using the AC adaptor after a strong impact such as being

dropped may result in electric shock, short circuit, or fire.

Take a Break of 10-15 Minutes Every Hour

Using this product for long periods of time may have detri-

mental health effects on the eyes or hands.

Do Not Look into the CD/DVD Drive

Looking directly at the internal laser light source may

result in damage to eyesight.

Do Not Use Discs That Are Cracked or Deformed

Because the discs rotate at high speeds, damaged discs

may break apart causing injury.

• Discs that are not round and discs that have been

repaired using adhesives are similarly dangerous, and

so should not be used.

Do Not Turn the Volume Up to Loud When Using Head-

phones

Listening at high volumes that overstimulate the ear for

long periods of time may result in loss of hearing.

Precautions

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR

AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR

TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIR-

CRAFT COCKPIT EQUIPMENT/SYSTEMS

. PANA-

SONIC WILL NOT BE RESPONSIBLE FOR ANY

LIABILITY RESULTING FROM THE USE OF THIS

PRODUCT ARISING OUT OF THE FOREGOING USES.

*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2

Electrical Flight Bag (EFB) Systems and Class1 EFB Systems

when used during critical phases of flight (e.g., during take-off and

landing) and/or mounted on to the aircraft. Class1 EFB Systems

and 2 EFB Systems are defined by FAA: AC (Advisory Circular)

120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.

Panasonic cannot guarantee any specifications, tech-

nologies, reliability, safety (e.g. Flammability/Smoke/

Toxicity/Radio Frequency Emission, etc) requirements

related to aviation standards that exceed the specifica-

tions of our COTS (Commercial-Off-The-Shelf) products.

39-E-1

Read Me First

Getting StartedUseful InformationTroubleshootingAppendix

Use the Modem With a Regular Telephone Line

Connection to an internal phone line (on-premise switches) of a

company or business office, etc. or to a digital public phone or

use in a country or area not supported by the computer may

result in a fire or electric shocks.

Do Not Connect a Telephone Line, or a Network Cable Other

Than the One Specified, into the LAN Port

If the LAN port is connected to a network such as the ones listed

below, a fire or electric shock may result.

• Networks other than 1000BASE-T, 100BASE-TX or 10BASE-T

• Phone lines (Telephone lines, internal phone lines (on-premise

switches), digital public phones, etc.)

Do Not Use With Exposing the Skin to This Product For a

Long Period of Time

Using this product with exposing the skin to the heat source of

this product or AC adaptor for a long period of time can cause a

low-temperature burn.

Do not place the computer near a television or radio

receiver.

Keep the computer away from magnets. Data stored

on the hard disk may be lost.

Do Not Use With Any Other Product

The battery pack is rechargeable and was intended for

the specified product. If it is used with a product other

than the one for which it was designed, electrolyte leak-

age, generation of heat, ignition or rupture may result.

Do Not Charge the Battery Using Methods Other Than

Those Specified

If the battery is not charged using one of the specified

methods, electrolyte leakage, generation of heat, ignition

or rupture may result.

Do Not Throw the Battery Pack into a Fire or Expose It

to Excessive Heat

Generation of heat, ignition or rupture may result.

Avoid Extreme Heat (Near the Fire, in Direct Sunlight,

for Example)

Electrolyte leakage, generation of heat, ignition or rupture

may result.

Do Not Insert Sharp Objects into the Battery Pack,

Expose It to Bumps or Shocks, Disassemble, or Mod-

ify It

Electrolyte leakage, generation of heat, ignition or rupture

may result.

Do Not Short the Positive (+) and Negative (-) Con-

tacts

Generation of heat, ignition or rupture may result. Do not

place the battery pack together with articles such as neck-

laces or hairpins when carrying or storing.

Do Not Use This Product With a Battery Pack Other

Than the One Specified

Use only the specified battery pack (CF-VZSU43AU) with

your product. Use of battery packs other than those man-

ufactured and supplied by Panasonic may present a

safety hazard (generation of heat, ignition or rupture).

Do not touch the terminals on the battery pack. The

battery pack may no longer function properly if the

contacts are dirty or damaged.

Do not expose the battery pack to water, or allow it to

become wet.

If the battery pack will not be used for a long period of

time (a month or more), charge or discharge (use) the

battery pack until the remaining battery level becomes

30% to 40% and store it in a cool, dry place.

This computer prevents overcharging of the battery by

recharging only when the remaining power is less than

approx. 95% of capacity.

The battery pack is not charged when the computer is

first purchased. Be sure to charge it before using it for

the first time. When the AC adaptor is connected to the

computer, charging begins automatically.

Should the battery leak and the fluid get into your

eyes, do not rub your eyes. Immediately flush your

eyes with clear water and see a doctor for medical

treatment as soon as possible.

NOTE

The battery pack may become warm during recharging

or normal use. This is completely normal.

Recharging will not commence if internal temperature

of the battery pack is outside of the allowable tempera-

ture range (0 °C to 50 °C {32°F to 122°F}) ( Ref-

erence Manual “Battery Power”). Once the allowable

range requirement is satisfied, charging begins auto-

matically. Note that the recharging time varies based

on the usage conditions. (Recharging takes longer

than usual when the temperature is 10 °C {50°F} or

below.)

If the temperature is low, the operating time is short-

ened. Only use the computer within the allowable tem-

perature range.

This computer has a high temperature mode function

that prevents the degradation of the battery in high

temperature environments. ( Reference Manual

“Battery Power”) A level corresponding to a 100%

charge for high temperature mode is approximately

equivalent to an 80% charge level for normal tempera-

ture mode.

The battery pack is a consumable item. If the amount

of time the computer can be run by using a particular

battery pack becomes dramatically shorter and

repeated recharging does not restore its performance,

the battery pack should be replaced with a new one.

When transporting a spare battery inside a package,

briefcase, etc., it is recommended that it be placed in a

plastic bag so that its contacts are protected.

Always power off the computer when it is not in use.

Leaving the computer on when the AC adaptor is not

connected will exhaust the remaining battery capacity

( Reference Manual “LAN”).

Precautions (Battery Pack)

Getting StartedUseful InformationTroubleshootingAppendix

Description of Parts

A : Speaker

 Reference Manual “Key Combinations”

B : Multimedia pocket

 Reference Manual “Multimedia Pocket”

C : SD Memory Card slot

 Reference Manual “SD Memory Card”

D : Battery pack

E : Headphone jack

You can connect headphones or amplified speakers.

When they are connected, audio from the internal

speakers is not heard.

F : Microphone jack

A condenser microphone can be used. If other types

of microphones are used, audio input may not be pos-

sible, or malfunctions may occur as a result.

• When recording in stereo using a stereo microphone:

Click [start] - [All Programs] - [SoundMAX] - [Control

Panel] and select [Microphone], and then add a

check mark for [No Filtering] in [Microphone

Enhancements].

• When using a monaural microphone with a 2-terminal plug:

Click [start] - [All Programs] - [SoundMAX] - [Control Panel]

and select [Microphone], and then add a check mark for

[Voice Recording] in [Microphone Enhancements].

Otherwise, only audio on the left track will be recorded.

G : Wireless LAN antenna

 Reference Manual “Wireless LAN”

H : LCD

I : LED indicator

Caps lock

Numeric key (NumLk)

Scroll lock (ScrLk)

Multimedia pocket device status

 Reference Manual “Multimedia Pocket”

Hard disk drive status

Power status

(Off: Power off/Hibernation, Green: Power on, Blink-

ing green: Standby, Blinking green rapidly: Cannot

power on or resume due to low temperature.)

Battery status

 Reference Manual “Battery Power”

SD Memory Card status

(Blinking: During access or a password is requested)



Reference Manual “SD Memory Card”

Wireless ready

This indicator lights when Wireless LAN, Blue-

tooth, and/or Wireless WAN are connected and

ready. It does not necessarily indicate the On/Off

condition of the wireless connection.



Reference Manual “Wireless LAN” “Bluetooth”

“Disabling/Enabling Wireless Communication”

Wireless WAN status



Refer to the instruction manual of the wireless

device

J : Power switch

K : Function key

 Reference Manual “Key Combinations”

L : Bluetooth antenna

 Reference Manual “Bluetooth”

M : Keyboard

N : Touch pad

O :Carrying handle

P :Wireless switch

 Reference Manual “Disabling/Enabling Wire-

less Communication” “Wireless LAN” “Bluetooth”

Getting Started

Description of Parts

A : Hard disk drive

 Reference Manual “Hard Disk Drive”

B : Smart Card slot

 Reference Manual “Smart Card”

C : ExpressCard slot

 Reference Manual “PC Card / ExpressCard”

D :PC Card slot

 Reference Manual “PC Card / ExpressCard”

E : IEEE 1394 interface connector

 Reference Manual “IEEE 1394 Devices”

F : USB port

 Reference Manual “USB Devices”

G : DC-IN jack

H : External display port

 Reference Manual “External Display”

I : Security lock

A Kensington cable can be connected.

For further information, read the manual that comes

with the cable.

J : Ventilation hole

K : Modem port

 Reference Manual “Modem”

L : LAN port

 Reference Manual “LAN”

M : Serial port

N : Expansion bus connector

 Reference Manual “Port Replicator”

O : RAM module slot

 Reference Manual “RAM Module”

P : Hard disk drive latch

 Reference Manual “Hard Disk Drive”

Q : Multimedia pocket release button

 Reference Manual “Multimedia Pocket”

R : Battery latch

A lithium ion battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY for information on how to recycle this battery.

L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion.

Pour des renseignements sur le recyclage de la batterie, veuillez composer le

1-800-8-BATTERY.

48-M-1

EX PC 1394

LOCK

HJIKLM

CDBG

Right side

Rear side Bottom

Getting StartedUseful InformationTroubleshootingAppendix

First-time Operation

Preparation

ACheck and identify the supplied accessories.

If you do not find the described accessories, contact Panasonic Technical Support (page 36).

You will need the serial number when you reinstall B’s Recorder/B’s CLiP using Product Recovery DVD-ROM

(page 26).

Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging (



page 30).

APress and hold the mark part (A), and slide and remove the cover.

BInsert the battery pack (B) until it securely fits the connector.

CSlide the cover back.

To remove the battery pack

In step

above, slide and hold the latch (C), and pull the tab (D) of the battery pack.

CAUTION

Make sure the cover is securely attached. Otherwise the battery pack may fall

when you carry the computer.

Do not touch the terminals of the battery pack and the computer. Doing so can

make the terminals dirty or damaged, and may cause malfunction of the battery

pack and the computer.

The battery charging starts automatically.

CAUTION

Do not disconnect the AC adaptor and do not switch the wireless switch to on

until the first-time operation procedure is completed.

When using the computer for the first time, do not connect any peripheral device

except the battery pack and AC adaptor.

Handling the AC adaptor

Problems such as sudden voltage drops may arise during periods of thunder and

lightning. Since this could adversely affect your computer, an uninterruptible

power source (UPS) is highly recommended unless running from the battery

pack alone.

• AC Adaptor . . . . . . 1

Model No: CF-AA1683A

• AC Cord . . . . . . . . 1 • Battery Pack . . . . . 1

Model No: CF-VZSU29A

• Modem Telephone

Cable . . . . . . . . . . . 1

• Product Recovery DVD-ROM . . . . . . . . . . . . . . . 1

• Operating Instructions (This book) . . . . . . . . . . 1

• Windows® Book . . . . . . . . . . . . . . . . . . . . . . . . . 1

11 Insert the battery pack.

22 Connect your computer to a power outlet.

Getting Started

First-time Operation

APull the carrying handle forward.

BLift up the latch (A) and lift open the display.

CConfirm the wireless switch (B) is OFF.

DPress and hold the power switch for approximately one second until the

power indicator lights.

CAUTION

Do not press the power switch repeatedly.

The computer will be forcibly turned off if you press and hold the power switch for

four seconds or longer.

Once you turn off the computer, wait for ten seconds or more before you turn on

the computer again.

Do not perform the following operation until the hard disk drive indicator

turns off.

• Connecting or disconnecting the AC adaptor

• Pressing the power switch

• Touching the keyboard, touch pad or external mouse

• Closing the display

• Turn on/off the wireless switch

When the CPU temperature is high, the computer may not start up to prevent

overheating of the CPU. Wait until the computer cools down, and then turn the

power on again. If the computer does not power on even after cooling down,

contact Panasonic Technical Support (page 36).

AFollow the on-screen instructions.

CAUTION

When you set date/time/time zone and click [Next], the screen may not go to the

next step for a few minutes. Do not touch the keyboard or touch pad, and wait

until the screen changes.

If “An unexpected error has occurred …” (or a similar message) is displayed,

click [OK]. This is not a malfunction.

Wait until the hard disk drive indicator has turned off.

This computer periodically records the management information including the

hard disk information such as number of hours powered-on, number of times

powered-on, internal temperature, replacement sector. The maximum data vol-

ume for each record is 750 byte. These information are only used for estimating

the cause when the hard disk goes down by any possibility. They are never sent

to outside via network nor used for any other purpose except for the purpose

described the above.

To disable the function, add the check mark for [Disable the automatic save

function for management information history] in [Hard Disk Status] of PC Infor-

mation Viewer, and click [OK].

( Reference Manual “Checking the Computer’s Usage Status”)

AClick [start] - [Control Panel] - [User Accounts] - [Create a new account].

CAUTION

Remember your password. If you forget the password, you cannot use the Win-

dows operation system. Creating a password reset disk beforehand is recom-

mended.

33 Turn on the computer.

4 Setup Windows.

5 Create a new account.

Getting StartedUseful InformationTroubleshootingAppendix

NOTE

Regarding Windows XP

You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs

on or off. This manual explains using the Windows XP default setting (not Classic view or Classic Start menu etc.).

Windows Update

You can update to the latest patches and service packs for Windows with the following menus.

Click [start] - [All Programs] - [Windows Update].

Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required,

contact Panasonic Technical Support (page 36).

If the message “Your computer might be at risk” is displayed

Select (red icon) on the notification area and make the appropriate settings. The Windows Security Center regu-

larly gives you notice so that you can make the optimum settings.

This is not an error message and you can use the computer. However, making appropriate measures is recom-

mended to reduce the risk of virus and other attacks.

Note that the computer consumes electricity even when the computer power is off.

If the battery pack is fully charged, the battery will fully discharge in:

Approx. 4 weeks (When Wake Up from LAN function is on. (default setting))

Approx. 8 weeks (When Wake Up from LAN function is off.)

Getting StartedUseful InformationTroubleshootingAppendix

On-screen Manual

You can access the Reference Manual and the Important Tips on the computer screen.

When you access the Reference Manual and the Important Tips for the first time, the License Agreement of the Adobe

Reader may be displayed. Read it carefully and select [Accept] to proceed.

Reference Manual

The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.

To access the Reference Manual:

AClick [start] - [Reference Manual].

Important Tips

The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum

condition to obtain longer operation time.

To access the Important Tips:

ADouble-click on the desktop.

Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].

NOTE

When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update.

See http://www.adobe.com/ for the latest version of Adobe Reader.

Contents

Key Combinations

Standby or Hibernation Functions

Security Measures

Battery Power

Multimedia Pocket

CD/DVD Drive

WinDVD

B’s Recorder/B’s CLiP

PC Card / ExpressCard

SD Memory Card

SD Security

Smart Card

RAM Module

Port Replicator

External Display

USB Devices

IEEE 1394 Devices

Modem

LAN

Disabling/Enabling Wireless Com-

munication

Wireless LAN

Bluetooth

Hard Disk Drive

Setup Utility

Icon Enlarger

Loupe Utility

DMI Viewer

Recover Pro

Technical Information

Troubleshooting (Advanced)

Getting StartedUseful InformationTroubleshootingAppendix

Handling and Maintenance

Place the computer on a flat stable surface. Do not place the computer upright or turn it over. If the computer is

exposed to an extremely strong impact, it may become inoperable.

Temperature: Operation : 5 °C to 35 °C {41 °F to 95 °F}

Storage : -20 °C to 60 °C {- 4 °F to 140 °F}

Humidity: Operation : 30% to 80% RH (No condensation)

Storage : 30% to 90% RH (No condensation)

Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in

the product deterioration and will shorten the product life.

Do not place the computer in the following areas, otherwise the computer may be damaged.

• Near electronic equipment. Image distortion or noise may occur.

• In extremely high or low temperature.

As the computer can become hot during operation, keep it away from items that are sensitive to heat.

This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a drip-

proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling

the computer.

When carrying the computer:

• Turn off the computer.

• Remove all external devices, cables, PC Cards and other protruding things.

• Remove a disc in the CD/DVD drive.

• Do not drop or hit the computer against solid objects.

• Do not leave the display open.

• Do not grip the display part.

Do not put anything (e.g., a piece of paper) between the display and keyboard.

When you board an airplane, take the computer with you and never put it in your checked luggage. When using the

computer on airplane, follow the airline’s instructions.

When carrying a spare battery, put it in a plastic bag to protect its terminals.

The touch pad is designed to be used with a finger tip. Do not place any object on its surface and do not press down

strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).

Avoid any harmful substances such as oil from getting into the touch pad. The cursor may not work correctly.

This computer contains a magnet and magnetic products at the locations circled in the

illustration at right. Avoid leaving metallic object or magnetic media in contact with

these areas.

When using peripheral devices

Follow these instructions and the Reference Manual to avoid any damage to the devices.

Carefully read the instruction manuals of the peripheral devices.

Use the peripheral devices conforming to the computer’s specifications.

Connect to the connectors in the correct direction.

If it is hard to insert, do not try forcibly but check the connector’s shape, direction,

alignment of pins, etc.

If screws are included, fasten them securely.

Remove the cables when you carry the computer. Do not pull the cables forcibly.

Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN

Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data encryp-

tion.

Operation Environment

Handling Cautions

Handling and Maintenance

Getting StartedUseful InformationTroubleshootingAppendix

Computrace® Software

Computrace® software tracks your stolen computer.

Perform the following steps before installing Computrace® software.

Computrace® software is not included or installed in this computer.

CAUTION

You will be unable to set [Computrace (R) BIOS Module] to [Disable] once you have set to [Enable]. Do not change

the setting when not used.

• Even if you have set [Computrace (R) BIOS Module] to [Enable], this setting may return to [Disable] after repairs to

the motherboard, etc. have been made.

NOTE

Consult Absolute Software Corp. before disposal.

Refer to the following URL for Computrace® software for installation and available service regions. Note that this

service is only available in certain regions.

http://www.absolute.com

1 Turn on or restart the computer, and press

while [Panasonic] boot screen is dis-

played.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

2 Select the [Security] menu, then select [Computrace (R) Sub-Menu] and press

Enter

3 Select [Computrace (R) BIOS Module], and set to [Enable].

4 At the confirmation message, select [Execute] and press

Enter

5 At the reconfirmation message, select [Execute] and press

Enter

6 Press

F10

At the confirmation message, select [Yes] and press

Enter

The computer restarts.

To clean the LCD panel

Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD

Surface” that comes with the soft cloth.)

To clean areas other than the LCD panel

Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it

thoroughly.

CAUTION

Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.

Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to

the surface.

Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause

malfunction or damage.

Maintenance

Getting StartedUseful InformationTroubleshootingAppendix

Hard Disk Backup Function (Recover Pro)

The Recover Pro creates a backup area (storage area) on the hard disk to back up (store) the hard disk data, and

restores the backup data to its original location when it is lost or corrupted by operational errors or other factors. You do

not need external media or peripheral devices to back up or restore hard disk data on this computer.

At purchase, the Recover Pro is not installed. Install using the instructions below.

The Recover Pro provides 3 types of backup as follows:

Quick Backup: Scheduled backup of the updated data

File Backup: File backup at file save and change

Complete Backup: Backup of the entire data on the internal hard disk

Here, we will explain the procedures for installation, complete backup (backing up hard disk contents in case Windows

cannot be booted), and complete restore (recovering the hard disk data to its condition at the time of the complete

backup).

For further information, refer to the software’s online manual (page 18).

CAUTION



All operations should be executed with the AC adaptor connected. Do not turn the power off while operations are in progress.

If the power is turned off while installation, backup, or restore operations are in progress, these operations may not function

properly, and it may be impossible to start Windows. Also, do not press any keys or slide any switches, including hot keys.

When restarting the computer, the message “Check file system on C:” may appear. Follow the on-screen instruc-

tions. Do not skip the check process.

Make sure you allow enough space on the hard disk when choosing settings during installation. To change these

settings you must reinstall Recover Pro.

To execute Complete Backup reliably, we recommend performing [Typical] installation in the following cases.

• Hard disk with a single partition

• Immediately after reinstalling software (when more than half of the entire space of the hard disk is available)

(page 20)

Be sure to use the internal hard disk drive to create the backup area. Never use disk or device other than the internal

hard disk drive.

Some software (security software, backup software, encryption software, or hard disc accessible specific software,

etc.) may be incompatible with Recover Pro.

For further information, refer to:

http://www.phoenix.com/en/Customer+Services/White+Papers-Specs/Recover+Pro/default.htm

When using Personal Secure Drive ( Installation Manual of “Trusted Platform Module (TPM)”), do not execute

File Backup for Personal Secure Drive.

The “Create recovery CD-DVD” function in Recover Pro is designed to help you save complete backup data to CD or

DVD. When using the “Create recovery CD-DVD”, you can view the complete backup data on the hard disk, but take

care to avoid accidentally deleting this data.

Preparation

Connect the AC adaptor.

1 Log on to Windows as an administrator.

2 Close all programs.

3 Disable anti-virus software.

4 Click [start] - [Run], enter [c:\util\rcvpro\setup.exe], and click [OK].

The InstallShield Wizard screen appears.

5 Click [Next].

Follow the on-screen instructions.

Carefully read the License Agreement, and click [I accept the agreement.]

The computer restarts several times to complete installation. appears in the notification area.

The Recover Pro cannot back up or restore data correctly if a hard disk problem occurs during data backup or restor-

ing. If an error occurs due to an unexpected malfunction, incorrect operation, or other reason while data is being

restored, the hard disk data (data before restoration) may be lost.

Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damage suffered (including loss of data) as a

result of the use of this function.

Installation

Hard Disk Backup Function (Recover Pro)

Getting StartedUseful InformationTroubleshootingAppendix

CAUTION

During the installation, the screen may become black (no display) momentarily. This is not a malfunction.

If you select [Typical] in installation, approximately 40% (max.) of the hard disk drive space is allocated as the

backup area.

You cannot change the size of backup area after creation.

Backs up all data on the hard disk.

Preparation

Connect the AC adaptor.

1 Log on to Windows as an administrator.

2 Close all programs.

3 Click [start] - [All Programs] - [Phoenix Applications] - [Phoenix Recover Pro 6].

“Recover Pro 6” screen appears.

4 Click [Complete Backup], and click [Yes].

The computer restarts, and “Recover Pro 6” screen appears.

Follow the on-screen instructions.

NOTE

You can completely backup only one set of the whole data in the hard disk to the backup area.

Do not touch the power switch while using the Recover Pro.

This function uses the data created during complete backup. It restores the hard disk data to the condition when you

performed the complete backup. Files created and changes made to settings after the latest complete backup is made

will be deleted.

Preparation

Connect the AC adaptor.

1 Click [start] - [All Programs] - [Phoenix Applications] - [Phoenix Always Launcher], and

click [Run].

The computer restarts, and “Phoenix Always” screen appears.

Alternatively turn on or restart the computer, and hold down

while [Panasonic] boot screen is displayed until

“Phoenix Always” screen appears.

2 Click [Protect / Recover], and click [Phoenix Recover Pro 6].

“Recover Pro 6” screen appears.

3 Click [Complete Restore].

Follow the on-screen instructions.

NOTE

Do not touch the power switch while using the Recover Pro.

To access the online manual

AClick [start] - [All Programs] - [Phoenix Applications] - [Docs], and double-click [UserGuides].

BDouble-click the file of Recover Pro user’s guide or Phoenix Always user’s guide.

Complete Backup

Complete Restore

Getting StartedUseful InformationTroubleshootingAppendix

Hard Disk Data Erase Utility

When disposing the computer or transferring the ownership, erase all hard disk data in order to avoid data leakage.

Even if you erase the data or initialize the hard disk using normal Windows commands, the data can be read with some

special software. Use the hard disk data erase utility to erase the data completely.

Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s

license agreement.

CAUTION

When the hard disk contains the Recover Pro backup data, the Recover Pro backup area is lost as well.

NOTE

Even if hard disk data erase is performed, the number of times of DVD’s region code setting will not be reset.

This utility cannot erase data for specific partitions.

Preparation

Prepare the following items:

• The Product Recovery DVD-ROM (included)

• Panasonic CD/DVD drive (included)

Remove all peripherals (except for the CD/DVD drive).

Connect the AC adaptor and do not remove it until hard disk data erase is complete.

1 Turn off the computer and insert the CD/DVD drive into the multimedia pocket

( Reference Manual “Multimedia Pocket”).

2 Turn on the computer, and press

several times while [Panasonic] boot screen is dis-

played.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

3 Select the [Boot] menu, then select [IDE MP] and press

until [IDE MP] is at the top of

the boot priority order.

4 Select the [Security] menu and set [DVD Operation] to [Enable].

5 Set the Product Recovery DVD-ROM into the CD/DVD drive.

6 Press

F10

At the confirmation message, select [Yes] and press

Enter

The computer restarts.

7 Press

to execute [2. [Erase HDD]].

To cancel this operation, press

8 At the confirmation message, press

9 When [<<< Start menu >>>] is displayed, press

Enter

The approximate time required for erasing data will be displayed.

10 Press

Space

At the confirmation message, press

Enter

The hard disk erase process starts. When the operation is completed, the [Hard disk data has been deleted.]

message will appear. If a problem has occurred during the operation, an error message will appear.

To cancel partway, press

Ctrl

. The data erasure will be up to that point.

11 Remove the Product Recovery DVD-ROM, and then press any key to turn off the com-

puter.

The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunc-

tions or other operational errors, data may not be completely erased. There are also specialized devices that may be

able to read data that has been erased using this method. If you need to erase highly confidential data, we recom-

mend that you contact a company that specializes in this process. Matsushita Electric Industrial Co., Ltd. will bear no

responsibility for losses or damages suffered as a result of the use of this utility.

Getting StartedUseful InformationTroubleshootingAppendix

Reinstalling Software

Preparation

Prepare the following items:

• The Product Recovery DVD-ROM (included)

• Panasonic CD/DVD drive (included)

Remove all peripherals (except for the CD/DVD drive).

Connect the AC adaptor and do not remove it until reinstallation is complete.

NOTE

Even if reinstallation is performed, the number of times of DVD’s region code setting will not be reset.

If you have installed the Recover Pro (page 17),

• Select [1] or [2] in the step 10 below. If you select [3], the Recover Pro will no longer function properly.

• Only when you want to save the data which you stored in the separate partitions other than the first partition and

the Recover Pro backup area, select [3] in the step 10 below and perform the following steps.

AAfter reinstallation, backup the data to external media (e.g., removable disc).

BPerform the reinstallation procedure again, and select [1] or [2] in the step 10.

CReturn the data backed up in external media to the internal hard disk.

1 Turn off the computer and insert the CD/DVD drive into the multimedia pocket

( Reference Manual “Multimedia Pocket”).

2 Turn on the computer, and press

several times while [Panasonic] boot screen is dis-

played.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

3 Write down all of the contents of the Setup Utility and press

At the confirmation message, select [Yes] and press

Enter

4 Select the [Boot] menu, then select [IDE MP] and press

until [IDE MP] is at the top of

the boot priority order.

5 Select the [Security] menu and set [DVD Operation] to [Enable].

6 Set the Product Recovery DVD-ROM into the CD/DVD drive.

7 Press

F10

At the confirmation message, select [Yes] and press

Enter

The computer will restart.

8 Press

to execute [1. [Recovery]].

The License Agreement screen appears.

To cancel partway, press

9 Press

to select [1. Yes, I agree to the provisions above and wish to continue!].

10 Select the settings.

[2]: Enter the size of operating system partition and press

Enter

(The size of data partition will be determined by subtracting the operating system partition size from the

maximum size.)

[3]: Windows will be installed in the first partition.

(The size of the first partition must be 20 GB or more. If smaller, installation will not be possible.)

At the confirmation message, press

Reinstallation starts automatically. (It will take approximately 30 - 60 minutes.)

Do not interrupt reinstallation, for example by turning off the computer or pressing

Ctrl

Alt

Del

. Other-

wise reinstallation may become unavailable as Windows may not start up or the data may be corrupted.

11 Remove the Product Recovery DVD-ROM, and then press any key to turn off the com-

puter.

Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk

data including the backup data of the Recover Pro will be erased.

Back up important data to other media or an external hard disk before reinstallation.

Getting StartedUseful InformationTroubleshootingAppendix

12 Turn on the computer, and press

several times while [Panasonic] boot screen is dis-

played.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

13 Press

At the confirmation message, select [Yes] and then press

Enter

The Setup Utility settings excluding the password(s) will return to the default values.

14 Select the [Exit] menu and then select [Save Current Values], then press

Enter

At the confirmation message, select [Yes] and press

Enter

15 Turn the computer off by using the power switch.

If additional instructions are included with the computer, be sure to read them. It may be necessary to perform

additional operations during the following procedure.

16 Perform the First-time Operation (page 11).

17 Start the Setup Utility and change the settings as necessary.

Getting StartedUseful InformationTroubleshootingAppendix

Error Code/Message

Follow the instructions below when an error message or code appears. If the problem persists or if the error code/mes-

sage is not shown here, contact Panasonic Technical Support (page 36).

To start the Setup Utility

ARestart the computer.

BPress

several times while [Panasonic] boot screen is displayed.

Error Code/Message Solution

0211 Keyboard error Disconnect external keyboard or mouse.

0251 System CMOS

checksum bad -

Default configuration

used

An error has occurred in the memory of Setup Utility settings. This occurs when the memory

content is changed by an unexpected program operation, etc.

Start the Setup Utility and return the settings to the default values, and then change the

settings as necessary.

If the problem persists, the internal clock battery may need to be replaced. Contact

Panasonic Technical Support (page 36).

0271 Check date and

time settings

The date and time settings are not correct.

Start the Setup Utility and set the correct date and time.

If the problem persists, the internal clock battery may need to be replaced. Contact

Panasonic Technical Support (page 36).

0280 Previous boot

incomplete - Default

configuration used

Startup has failed repeatedly, so the Setup Utility settings have been returned to the default

values to startup the computer.

Start the Setup Utility and return the settings to the default values, and then change the

settings as necessary.

Press <F2> to Setup Write down the error details and press

to start the Setup Utility. Change the settings if

necessary.

Operating System not

found

The operating system is not installed in the floppy disk or the hard disk that you are going to

boot from.

If using a floppy disk, change the disk to the one you can use for boot.

If using the hard disk, check if the hard disk is recognized in [Information] menu of the

Setup Utility. If the hard disk is recognized, perform the reinstallation (page 20). If not,

contact Panasonic Technical Support (page 36).

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

[Legacy USB Support] to [Disable] in [Advanced] menu of the Setup Utility.

If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-

Card slot] to [Disable] in the [Advanced] menu of the Setup Utility.

RAM Module Failed When the RAM module is not inserted correctly or the RAM module is not conforming to the

computer’s specifications, so a beep will sound and the “RAM Module Failed” message will

be displayed when you turn the power on.

Press the power switch for four seconds or longer to turn off the computer, confirm that

the RAM module conforms to the specifications, and reinsert it.

Getting StartedUseful InformationTroubleshooting

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the

“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact

Panasonic Technical Support (page 36). You can also check the computer’s status in the PC Information Viewer

( Reference Manual “Check the Computer’s Usage Status”).

Starting Up

Cannot start up.

The power indicator or bat-

tery indicator is not lit.

Connect the AC adaptor.

Insert a fully charged battery.

Remove the battery pack and the AC adaptor, then connect them again.

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-

Card Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

The power is turned on but

“Warming up the system (up

to 30 minutes)” appears.

The computer is warming up before start up. Wait for the computer to start up (takes

up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed

to warm up and does not start. In this case, turn off the computer, leave it in an envi-

ronment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on

the power once more.

Cannot turn on the computer.

The computer does not

resume from standby mode.

(The power indicator blinks

quickly in green.)

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour,

then turn on the power once more.

You have forgotten the

password.

Supervisor Password or User Password: Contact Panasonic Technical Support

(page 36).

Administrator password:

• If you have a password reset disk, you can reset the administrator password. Set

the disk and enter any wrong password, then follow the on-screen instructions and

set a new password.

• If you do not have a password reset disk, reinstall (page 20) and set up Win-

dows, and then set a new password.

“Remove disks or other

media. Press any key to

restart” or a similar mes-

sage appears.

A floppy disk is in the drive and it does not contain system startup information.

Remove the floppy disk and press any key.

If a device is connected to the USB port, disconnect the device, or set [USB Port] or

[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-

Card Slot] to [Disable] in the [Advanced] menu of the Setup Utility.

If the problem persists after removing the disk, it may be a hard disk failure. Contact

Panasonic Technical Support (page 36).

Windows startup and opera-

tion is slow.

Press

in the Setup Utility (page 22 “To start the Setup Utility”) to return the

Setup Utility settings (excluding the passwords) to the default values. Start the

Setup Utility and make the settings again. (Note that the processing speed depends

on the application software, so this procedure may not make Windows faster.)

If you installed a resident software after purchase, turn off the residence.

Disable Indexing Service in the following menu.

Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster

local searches)].

The date and time are incor-

rect.

Make the correct settings. Click [start] - [Control Panel] - [Date, Time, Language,

and Regional Options] - [Date and Time].

If the problem persists, the internal clock battery may need to be replaced. Contact

Panasonic Technical Support (page 36).

When the computer is connected to LAN, check the date and time of the server.

The 2100 A.D. or later year will not be correctly recognized on this computer.

[Executing Battery Recali-

bration] screen appears.

The Battery Recalibration was canceled before Windows was shut down last time.

To start up Windows, turn off the computer by the power switch, and then turn on.

Troubleshooting (Basic)

Getting StartedUseful InformationTroubleshootingAppendix

[Enter Password] does not

appear when resuming from

standby/hibernation.

The password you have set in the Setup Utility is not requested at resuming. To use

the password security at resuming, set the Windows password.

AClick [start] - [Control Panel] - [User Accounts] and select the account, and set

the password.

BClick [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]

- [Advanced] and add a check mark for [Prompt for password when computer

resumes from standby].

Cannot resume. An error may occur when the computer automatically enters the standby or hibernation

mode while the screensaver is active. In this case, turn off the screensaver or change

the pattern of the screensaver.

Other startup problems. Press

in the Setup Utility (page 22 “To start the Setup Utility”) to return the

Setup Utility settings (excluding the passwords) to the default values. Start the

Setup Utility and make the settings again.

Remove all peripheral devices.

Check to see if there was a disk error.

AClick [start] - [My Computer] and right-click [Local Disk(C:)], and click [Proper-

ties].

BClick [Tools] - [Check Now].

CSelect the option in [Check disk options] and click [Start].

Start the computer in Safe Mode and check the error details. When the [Panasonic]

boot screen disappears*1 at startup, press and hold

until the Windows Advanced

Options Menu is displayed.

*1 When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Util-

ity, [Enter Password] appears after the [Panasonic] boot screen disappears. As

soon as you enter the password and press

Enter

, press and hold

Entering Password

On the [Enter Password]

screen, a beep sounds and

the password cannot be

entered.

The computer may be in ten-key mode.

If the NumLk indicator lights, press

NumLk

to disable the ten-key mode, and then

input.

Even after entering the

password, [Type your pass-

word] is displayed again.

The computer may be in ten-key mode.

If the NumLk indicator lights, press

NumLk

to disable the ten-key mode, and then

input.

The computer may be in Caps Lock mode.

If the Caps Lock indicator lights, press

Caps Lock

to disable the Caps Lock

mode, and then input.

Shutting down

Windows does not shut

down.

Remove the USB device and the ExpressCard.

Wait one or two minutes. It is not a malfunction.

Display

No display. The external display is selected. Press

to switch the display. Wait until the

display has been switched completely before pressing

again.

When using an external display,

• Check the cable connection.

• Turn on the display.

• Check the settings of external display.

The display is turned off by the power-saving function. To resume, do not press the

direct selection keys, but press any other key like

Ctrl

The computer entered standby or hibernation by the power-saving function. To

resume, press the power switch.

Starting Up

Getting StartedUseful InformationTroubleshootingAppendix

The screen is dark. The screen is darker when the AC adapter is not connected. Press

and

adjust the brightness. As you increase the brightness, battery consumption

increases.

You can separately set the brightness for when the AC adaptor is connected and

when not connected.

The screen is disordered.

<Only for model with Intel®

GM965 chipset>

Changing the number of display colors and resolution may affect the screen. Restart

the computer.

When using Simultaneous display, set the same display colors for the external dis-

play as those for the LCD.

When using Simultaneous display, do not press

Connecting/disconnecting an external display may affect the screen. Restart the com-

puter.

During Simultaneous dis-

play, one of the screens

becomes disordered.

<Only for model with Intel®

GM965 chipset>

When using the Extended Desktop, use the same display colors for the external dis-

play as those used by the LCD.

If you continue to experience problems, try changing the display by clicking [start] -

[Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver for Mobile] -

[Display Devices].

When the [Command Prompt] is set to “Full Screen” by pressing

Alt

Enter

, the

picture is displayed on one of the screens only. When the window display is restored

by pressing

Alt

Enter

, the picture is displayed on both screens.

Simultaneous display cannot be used until Windows startup is complete (during

Setup Utility, etc.).

The external display does

not work normally.

If the external display does not support the power saving function, it may not work

normally when the computer enters the power saving mode. Turn off the external

display.

Touch Pad

The cursor does not work. When using the external mouse, connect it correctly.

Restart the computer using the keyboard.

(Press ,

, and

to select [Restart].)

If the computer does not respond to keyboard commands, read “No response”

(page 26).

Cannot input using the

touch pad.

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.

The drivers for some mice may disable the touch pad. Check your mouse’s operat-

ing instructions.

Reference Manual

The Reference Manual is

not displayed.

Install Adobe Reader.

ALog on to Windows as an administrator.

BClick [start] - [Run], input [c:\util\reader\AdbeRdr70_enu_full.exe], then click

[OK].

CUpdate Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help]

- [Check for updates now].

Display

Troubleshooting (Basic)

Getting StartedUseful InformationTroubleshootingAppendix

Reinstalling B’s Recorder/B’s CLiP

A serial number is

requested when reinstalling.

Input the following serial number

B’s Recorder: HT5PAA-AAAD-3775-4015

B’s CLiP: HG5PAA-AAAC-2804-1478

Recover Pro

Cannot install Recover Pro Recover Pro cannot be installed when four primary partitions exist. Reduce the number

of primary partitions to three or less before installation. You can check the number of the

primary partitions in the order of [start] - [Control Panel] - [Performance and Mainte-

nance] - [Administrative Tools] - [Computer Management] - [Disk Management].

Recover Pro cannot be installed when a backup area is remaining on the hard disk.

Try one of the following methods:

• If the backup area has complete backup data and you want to restore that data:

Follow the “Complete Restore” instructions in “Hard Disk Backup Function (Recover

Pro)” (page 18) to restore the data.

• To return the computer to its condition at the time of shipment:

Reinstall the software (page 20).

• In step 10, do not select “3. Reinstall Windows to the first partition.”

• If you do not need the data in the backup area, or if it is corrupted, or if does not

include complete backup data:

AAccess [http://www.phoenix.com/en/Customer+Services/Utilities/

Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover Pro

6”.

BDelete the backup area using “Cleanup Utility for Recover Pro 6”.

CReinstall Recover Pro.

In this case, all data in the backup area will be lost.

An unnecessary backup

area is present (is left) when

Recover Pro is not installed.

Perform the following steps.

AAccess [http://www.phoenix.com/en/Customer+Services/Utilities/

Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover Pro

6”.

BDelete the backup region using “Cleanup Utility for Recover Pro 6”.

Some parts of the hard disk

cannot be File Backed up.

The hard disk area encrypted by security software may not be backed up. Exclude the

area from the File Backup object.

Others

No response. Press

Ctrl

Shift

Esc

to open Task Manager and close the software application

that is not responding.

An input screen (e.g., password input screen at startup) may be hidden behind

another window. Press

Alt

Tab

to check.

Press the power switch for four seconds or longer to shut down the computer, and

then press the power switch to turn it on. If the application program does not work

normally, uninstall and reinstall the program. To uninstall, click [start] - [Control

Panel] - [Add or Remove Programs].

Getting StartedUseful InformationTroubleshooting

Hardware Diagnostics

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility

to determine whether or not there is a problem.

If the utility discovers a problem in the hardware, contact Panasonic Technical Support.

Software cannot be checked using this utility.

CPU

Memory

Hard Disk

CD/DVD drive

Video Controller

Sound*1

Modem

LAN

Wireless LAN*2

Wireless WAN*3

Bluetooth*4

USB

IEEE 1394

PC Card Controller

SD Card Controller

Smart Card*5

Serial Port

Keyboard

Touch Pad

*1 The beep will not sound if mute is using Windows.

*2 Only for model with wireless LAN

*3 Only for model with wireless WAN

*4 Only for model with Bluetooth

*5 Only for model with Smart Card slot

NOTE

Run this utility using the default settings in the Setup Utility. If the Setup Utility or other settings will not allow a hard-

ware to be executed, the hardware icon will be displayed in gray.

For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.

When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. The extended diagnostic check is

more detailed, and so requires a longer period of time to run.

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is

running, sounds may be generated from the speakers. These are not malfunctions.

You can check the status of the diagnostic check by the display color (A) on the left side of the hardware icon.

• Aqua: Not running diagnostic check

• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors dif-

fers depending on the type of diagnostic check currently running.

During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is

complete.

• Green: No problems discovered

• Red: Problems discovered

Hardware that can be checked using the PC-Diagnostic Utility

Regarding the PC-Diagnostic Utility

Hardware Diagnostics

Getting StartedUseful InformationTroubleshootingAppendix

We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the

internal keyboard instead.

By clicking the icon, you can execute the following operations:

• : Start the diagnostic check from the beginning

• : Stop the diagnostic check (You cannot restart the check partway through by clicking )

• : Display help (click the screen or press

Space

to return to the original diagnostic check screen)

Disconnect any peripheral devices (e.g., storage device) before running the diagnostic check.

1 Connect the AC adaptor and turn on the wireless switch. (page 9)

During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.

2 Turn on or restart the computer, and press

for several times while [Panasonic] boot

screen is displayed.

The Setup Utility starts up.

If the password is requested, enter the Supervisor Password.

If you are using the computer after changing the settings from the status at the time of purchase, we recom-

mend that you make a note of the settings that are changed.

3 Press

At the confirmation message, select [Yes] and press

Enter

4 Press

F10

At the confirmation message, select [Yes] and press

Enter

The computer will restart.

5 Press

Ctrl

while [Panasonic] boot screen is displayed.

When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.

If the password is requested, enter the password.



The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayed on

the left side of the hardware icon (



page 27). If the touch pad does not operate properly, press

Ctrl

Alt

Del

to restart the computer, or press the power switch to turn the power off, and then restart the PC-Diagnostic Utility.

NOTE

Using the following procedure, you can run a diagnostic check on a specified hardware component,

or run an extended diagnostic check on the memory or the hard disk.

AClick to stop the diagnostic check.

BClick the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).

When running a check on the memory or the hard disk, clicking the icon once will turn on the

extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon

will be displayed in gray (D).

CClick to start the diagnostic check.

Operations Touch pad operations Internal keyboard operations

Select icon Place the cursor above the icon Press

Space

, and then press   

 ( (close) cannot be selected)

Click the icon Tap or click (right click cannot be used) Press

Space

above the icon

Complete the PC- Diagnos-

tics Utility and then restart

the computer

Click (close) Press

Ctrl

Alt

Del

Running the Diagnostic Check

e.g. hard disk

Getting StartedUseful InformationTroubleshootingAppendix

6 When all the hardware has been checked, confirm the diagnostic check results.

If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a

problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact

Panasonic Technical Support (page 36).

If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is

operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the

software (page 20).

NOTE

If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check

Result TEST FAILED” is displayed:

Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST

FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.

7 After the diagnostic check is complete, click (close), or press

Ctrl

Alt

Del

to restart

the computer.

Getting StartedUseful InformationTroubleshootingAppendix

LIMITED USE LICENSE AGREEMENT

THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”)

ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH

THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY

DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.

Matsushita Electric Industrial Co., Ltd. (“MEI”) has developed or otherwise obtained the Programs and hereby licenses

their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to

achieve your intended results, and for the installation, use and results obtained therefrom.

LICENSE

A. MEI hereby grants you a personal, non-transferable and non-exclusive right and license to use the Programs in

accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only a

LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership

nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs

and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership

and rights shall remain with MEI or its suppliers.

B. You may use the Programs only on the single Product which was accompanied by the Programs.

C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distrib-

ute or otherwise make the Programs or related documentation available to any third party, by time-sharing or other-

wise, without the prior written consent of MEI.

D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for

any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your

use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or

attempt to modify, the Programs.

E. You may transfer the Programs and license them to another party only in connection with your transfer of the single

Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also

transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,

to the same party or destroy any such copies not so transferred.

F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you

must reproduce and include any such notice or product identification on any copy of any Program.

YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE

THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.

YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN

WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PER-

MITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.

TERM

This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate

this license at any time by destroying, at your expense, the Programs and related documentation together with all cop-

ies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions thereof

set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any

such termination, you agree to destroy, at your expense, the Programs and related documentation together with all cop-

ies thereof in any form.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND

BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATE-

MENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,

ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MAT-

TER OF THIS AGREEMENT.

About Intel® software products

The enclosed software products and documentation were developed at private expense, and are provided with

“RESTRICTED RIGHTS.” Use, duplication or disclosure by the government is subject to restrictions as set forth in

FAR 52.227-14 and DFARS 252.227-7013 et. seq. or its successor. The use of this product by the government

constitutes acknowledgment of Intel’s proprietary rights in the product.

Getting StartedUseful InformationTroubleshootingAppendix

Contrat de licence d’usage limité

Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic® (le “Produit”) sont exclusivement concédés en

licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles

cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et

conditions des présentes.

Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par

les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour

obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.

Licence

A. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les

Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un droit

limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’obtenir aucun droit de

titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des

algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels et la

documentation les accompagnant, dont les titres, la propriété et les droits resteront tous à MEI ou à leurs

propriétaires.

B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.

C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni

distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de

temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de MEI.

D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation

les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde

uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les Logiciels.

Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.

E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du

Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez

céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels

ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.

F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification de

produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur toutes

les copies des Logiciels.

Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs

copies, de façon électronique ou mécanique, en tout ou en partie.

Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à

l’exception de ce qui est expressément stipulé dans ce contrat.

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé au

paragraphe E ci-dessus, votre licence est automatiquement résiliée.

Termes, clauses et conditions

Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation

antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation

les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,

avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous

ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de

détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme

que ce soit.

Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,

clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu

entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre

communication entre nous, relativement à l’objet du présent contrat.

Getting StartedUseful InformationTroubleshootingAppendix

Specifications

This page provides the specifications for the basic model CF-52AJCBDBM / CF-52BJCBZBM / CF-52AJCHDBM / CF-

52CCABXBM / CF-52DCABZBM. The model number is different according to the unit configuration.

To check the model number:

Check the bottom of the computer or the box the computer came in at the time of purchase.

To check CPU speed, memory size and the hard disk drive (HDD) size:

Run the Setup Utility ( Reference Manual “Setup Utility”) and select [Information] menu.

[CPU Speed]: CPU speed, [System Memory]: Memory size, [Hard Disk]: Hard disk drive size

Main Specifications

Model No. CF-52AJCBDBM / CF-52BJCBZBM /

CF-52AJCHDBM CF-52CCABXBM / CF-52DCABZBM

CPU Intel® Core™ 2 Duo Processor T7300

(2.0 GHz, 4 MB*1 L2 cache, 800 MHz FSB)

Intel® Core™ 2 Duo Processor T7100

(1.8 GHz, 2 MB*1 L2 cache, 800 MHz FSB)

Chipset Mobile Intel® PM965 Express Chipsets Mobile Intel® GM965 Express Chipsets

Memory*1*2 1024 MB (4096 MB Max.) 1024 MB (4096 MB Max.)

Video Memory*1*3 512 MB UMA (128 MB Max.)

Hard Disk Drive*4 120 GB 80 GB

CD/DVD drive page 33

Display Method 15.4 WUXGA type (TFT) 15.4 WXGA type (TFT)

Internal LCD*5 65,536/16,777,216 colors

(800 × 600 dots/1024 × 768 dots/1280 × 768

dots/1600 × 1200 dots/1920 × 1080 dots/

1920 × 1200 dots)

65,536/16,777,216 colors (800 × 600 dots/

1024 × 768 dots/1280 × 768 dots/1280 × 800

dots)

External Display*6 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024 dots/

1600 × 1200 dots/1920 × 1080 dots/1920 × 1200 dots/2048 × 1536 dots)

Wireless LAN*7 page 34

Bluetooth*8 page 34

LAN IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T

Modem Data: 56 kbps (V.92) FAX: 14.4 kbps

Sound WAVE and MIDI playback, Stereo speaker, Intel® High Definition Audio subsystem support

Security Chip TPM (TCG V1.2 compliant)*9

Card Slot PC Card Type I or Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA)

ExpressCard ExpressCard/34 or ExpressCard/54 x 1

SD Memory Card*10 x 1, Data transfer rate = 8 MB per second*11

Smart Card*12 x 1

RAM Module Slot 200-pin, 1.8 V, SO-DIMM, DDR2 SDRAM, PC2-5300 Compliant

Interface USB port (4-pin, USB 2.0) x 4, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port

(RJ-45), External display port (Mini Dsub 15-pin female), IEEE1394a Interface Connector (4-pin

× 1), Microphone Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5

DIA, Impedance 32 Ω, Output Power 4 mW × 2, Stereo)

Keyboard / Pointing Device 87 keys / Touch Pad

Power Supply AC adaptor or Battery pack

AC Adaptor*13 Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 8.0 A

Getting StartedUseful InformationTroubleshootingAppendix

Model No. CF-52AJCBDBM / CF-52BJCBZBM /

CF-52AJCHDBM CF-52CCABXBM / CF-52DCABZBM

Battery Pack Li-ion 11.1 V, 7.65 Ah

Operating Time*14 Approx. 2 hours to 4 hours*15

(Approx. 4 hours*16)

Approx. 2.5 hours to 5.5 hours*15

(Approx. 5.5 hours*16)

Charging Time*14 Approx. 4.5 hours

Clock Battery Coin type lithium battery 3.0 V

Power Consumption*17 Approx. 60 W*18/ Approx. 100 W

(Maximum when recharging in the ON state)

Approx. 45 W*18/ Approx. 100 W

(Maximum when recharging in the ON state)

Physical Dimensions (W × H × D)

(including the carrying handle) 355 mm × 46 - XX.X mm × 257 mm {XX.X" × X.X - X.X" × XX.X"}

Weight

(including the carrying handle) Approx. X.X kg {Approx. 6.96 lb.}

Operation Environment Temperature: 5 °C to 35 °C {41 °F to 95 °F}

Humidity: 30% to 80% RH (No condensation)

Storage Environment Temperature: -20 °C to 60 °C {-4 °F to 140 °F}

Humidity: 30% to 90% RH (No condensation)

Operating System Microsoft® Windows® XP Professional Service Pack 2 with Advanced Security Technologies

(NTFS File System)

Utility Programs DMI Viewer, Adobe Reader, PC Information Viewer, SD Utility, Icon Enlarger, Loupe Utility,

WinDVD™ 5 (OEM Version), B’s Recorder GOLD8 BASIC, B’s CLiP 6,

Intel® PROSet/Wireless Software*7, Bluetooth™ Stack for Windows® by TOSHIBA*8,

Wireless Switch Utility, Hotkey Settings, Battery Recalibration Utility,

Infineon TPM Professional Package*20, Recover Pro™ 6*20

Setup Utility, Hard Disk Data Erase Utility*19

CD/DVD Drive

CD/DVD Drive DVD MULTI Drive

Data

Transfer

Rate*21

Reading*22 DVD-ROM: 8X (Max.), CD-ROM: 24X (Max.)

Writing*23 CD-R: 4X/10X/10-16X/10-20X/10-24X

CD-RW: 4X

High-Speed CD-RW: 4X/10X

Ultra-Speed CD-RW: 4X/10X/10-16X/10-20X/10-24X

DVD-R: 1X/2X/2-4X/2-6X/2-8X

DVD-RW: 1X/2X/2-4X/2-6X

DVD-RAM: 2X/3X/3-5X

+R: 2.4X/2.4-4X/2.4-6X/2.4-8X

+R DL: 2.4X/2.4-4X

+RW: 2.4X/2.4-4X

High-Speed +RW: 3.3X/3.3-6X/3.3-8X

Supported

Discs/

Format

Reading DVD-ROM (4.7 GB, 8.5 GB, 9.4 GB, 17 GB), DVD-Video, DVD-R (1.4 GB, 3.95 GB, 4.7 GB),

DVD-R DL (8.5 GB), DVD-RW*24 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM*25 (1.4 GB,

2.8 GB, 4.7 GB, 9.4 GB), +R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-Audio, CD-ROM,

CD-R, Photo CD, Video CD, CD-RW, CD TEXT, CD-EXTRA

Writing DVD-R (1.4 GB, 4.7 GB for General), DVD-R DL (8.5 GB),

DVD-RW*24 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM*25 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB),

+R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-R, CD-RW

Main Specifications

Specifications

Getting StartedUseful InformationTroubleshootingAppendix

*1 1MB = 1,048,576 bytes

*2 You can physically expand the memory up to 4 GB, but the

total amount of usable memory available will be less depend-

ing on the actual system configuration.

*3 A segment of the main memory is allotted automatically

depending on the computer’s operating status. The size of

the Video Memory cannot be set by the user.

*4 1GB = 1,000,000,000 bytes. Your operating system or some

application software will report as fewer GB.

A 16,777,216 color display is achieved by using the dithering

function.

*6 Maximum resolution depends on the specifications of the

external display.

*7 Only for model with wireless LAN

*8 Only for model with Bluetooth

*9 For information on TPM, click [start] - [Run] and input

“c:\util\drivers\tpm\README.pdf”, and refer to the Installation

Manual of “Trusted Platform Module (TPM)”.

*10 Operation has been tested and confirmed using Panasonic

SD Memory Cards with a capacity of up to 2 GB.

Operation on other SD equipment is not guaranteed.

This computer is not compatible with MultiMediaCards or

SDHC Memory Cards. Do not insert these kinds of cards.

*11 Theoretical value and not the actual speed. The transfer rate

does not become higher even if you use a card that supports

the higher transfer rate.

*12 Only for model with Smart Card slot

*13 <Only for North America>

The AC adaptor is compatible with power sources up to

240 V AC adaptor. The computer is supplied with a 125 V

AC compatible AC cord. 20-M-2-1

*14 Varies depending on the usage conditions.

*15 Measured using BatteryMark™ Version 4.0.1 (LCD bright-

ness: Maximum - Minimum)

*16

Measured using MobileMark™ 2005 (LCD brightness: 60

cd/m

)

*17

Approx. 0.9

when the battery pack is fully charged (or not

being charged) and the computer is OFF.

Approx. 1.5

when the Wake up from LAN has been enabled.

This product meets the ENERGY STAR guideline for energy

efficiency.

*18 Rated power consumption 23-E-1

*19 The Product Recovery DVD-ROM is required.

*20 You need to install to use the feature.

*21 The data transfer rate of DVD per 1X speed is 1,350 KB/s.

The data transfer rate of CD per 1X speed is 150 KB/s.

*22 If an unbalanced disc (e.g., the balance has been displaced

from the center) is inserted, the speed may become slower if

there are large vibrations while the disc is rotating.

*23

Depending on the disc, the writing speed may become slower.

*24 Does not support DVD-RW Ver.1.0.

*25 DVD-RAM: Only non-cartridge type or removable cartridge

type can be used.

*26 It does not correspond to IEEE802.11n.

*27 These are speeds specified in IEEE802.11a+b+g standards.

Actual speeds may differ.

Wireless LAN <Only for model with wireless LAN>

Intel® Wireless WiFi link 4965 AGN (802.11 a + b + g)*26

Data Transfer Rates*27 IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)

IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)

IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)

Standards Supported IEEE802.11a/IEEE802.11b/IEEE802.11g

Transmission method OFDM system, DSSS system

Wireless Channels Used IEEE802.11a: Channels 36/40/44/48/52/56/60/64/149/153/157/161/165

IEEE802.11b/IEEE802.11g: Channels 1 to 11

RF Frequency Band IEEE802.11a: 5.18-5.32 GHz, 5.745-5.825 GHz

IEEE802.11b/IEEE802.11g: 2.412-2.462 GHz

Bluetooth™ <Only for model with Bluetooth>

Bluetooth Version 2.0 + EDR

Transmission method FHSS system

Wireless Channels Used Channels 1 to 79

RF Frequency Band 2.402-2.48 GHz

Getting StartedUseful InformationTroubleshootingAppendix

LIMITED WARRANTY

Panasonic Computer Solutions Company - Worldwide Product Warranties

Section 1: Limited Warranty - Hardware

Panasonic Computer Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts,

free of charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase in

the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt

or other proof of date of original purchase will be required before warranty performance is rendered.

• Laptop Computers – 3 Years

• PDRC - LCD and Keyboard Assemblies – 3 Years

• MDWD – Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years

• Hand-held Computers (P1/P2) – 1 Year

• Arbitrator Video Camera – 1 Year

• Arbitrator Recorder Unit – 1 Year

• Arbitrator Remote Control Panel – 1 Year

• Arbitrator Wireless Receiver Unit – 1 Year

• Arbitrator P2 Card(s) (All Sizes) – 1 Year

• Arbitrator Wireless Microphone(s) / Transmitter – 90 Days

• Arbitrator System Component Interconnect Cables – 90 days

Main Battery

The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded in

Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery fur-

nished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.

Options and Accessories

The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period speci-

fied from the date of purchase or as specifically stated:

• AC Adaptor / Power Cord – 3 Years

• Memory Card (Panasonic Brand) – 3 Years

• Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years

• Port Replicator / I-O Box / Device Cradle (like CF-08) – 3 Years

• Antenna Pass-through Cable – 3 Years

• Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed

• Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy, CD/

DVD), GPS, Bluetooth, Smartcard Reader, and Fingerprint readers – 3 Years or assumes warranty period of the unit in which it

is installed provided the integration was performed by Panasonic or an Authorized Options Integrator.

• Hard Drive (separately purchased) – 1 Year

• External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year

• Optional Battery – 1 Year

• Battery Charger – 1 Year

• Standard or Digitizer Stylus Pens – 90 Days (physical damage excluded)

Section 2 - Limited Warranty - Software

Panasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which

the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days

from the date of delivery thereof to you, as evidenced by your purchase receipt.

This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet

your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation for any

defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects that have

been caused by operation of the disk(s) or other media.

Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States or

other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service Cen-

ter, together with a copy of the purchase receipt, within the aforesaid warranty period. The customer is responsible for ensuring that

all data is backed up and made secure during normal use and before sending a unit for service.

For U.S.A.

LIMITED WARRANTY

Getting StartedUseful InformationTroubleshootingAppendix

Section 3 - Limited Warranty Exclusions

Specifically excluded from the warranty are:

• All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables,

straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a sep-

arate warranty.

• Failures related to the product operating system, hard drive image, software setup, software program, virus, other program(s)

or file(s) on the hard drive or in any computer memory location.

• Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.

• Any unit or device with a missing or altered model number or serial number label

• Damage which occurs in shipment

• Failures which are caused by products not supplied by Panasonic

• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, neglect,

installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with product

use instructions

• Failures due to service by anyone other than a Panasonic Authorized Service Provider

• Failures caused by improper integration by any company other than Panasonic Configuration and Integration Centers.

• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser

• Damage that is attributable to acts of God

This warranty only covers failures due to defects in materials or workmanship which occur during normal use.

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CON-

TROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE

FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.

*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems

when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Sys-

tems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)

No.36

Other Limits and Exclusions: There are no other express warranties except as listed above.

PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS

AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclu-

sion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations

or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For technical support or to arrange for service on your Panasonic computer product, call our toll-free 24 hour hotline at 1-800-

LAPTOP5. .

DIAL TOLL FREE: 1-800-LAPTOP5 (1-800-527-8675)

Web Site : www.panasonic.com/toughbook

Getting StartedUseful InformationTroubleshootingAppendix

PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software

media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under

normal use, subject to the terms set forth below, during the period of warranty coverage specified.

Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature

of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for

instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty ser-

vice is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts

on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original

period of warranty coverage.

No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure

of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, intro-

duction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CON-

TROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE

FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.

*2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems

when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Sys-

tems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)

No.36

SOFTWARE MEDIA LIMITED WARRANTY

Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are

supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date

of receipt as evidenced by your purchase receipt for your Panasonic Computer product.

THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.

Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.

Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and

you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Missis-

sauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the sus-

pected defect, PCI will replace in Canada the defective disk(s) or other media.

Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the

media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or conse-

quential damages, or other claims, whether or not of similar character.

No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,

or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling,

modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to

or loss of any program, data or removable storage media. GENERAL

NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH

RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,

OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS,

PROFIT OR GOODWILL.

IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU

FOR THE COMPUTER PRODUCT.

NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE

OF ACTION AROSE.

Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

For Canada

Scope of Coverage Period of Coverage Type of Failure Coverage

• Laptop Computers (except Battery) and AC Adaptor

• Factory/PCI installed options including Wireless WAN, GPS,

Bluetooth, Finger print reader, Backlit keyboard, Memory

Card and Media Bay Drives (Floppy, CD/DVD)

• Mobile Wireless Display

• PDRC – LCD and Keyboard Assemblies

• Port Replicator

Three (3) Years from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• Hand-held Computers

•Battery

• Battery charger

• Auto Adaptor

• External USB Drives

One (1) Year from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• Standard or Digitizer Stylus Pen Ninety (90) Days from Date of

Original End User Customer

Purchase

Defective Materials or Work-

manship

• All consumable items including protection film, cleaning cloth,

carry case, tether and harness No Coverage

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE

Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase.

No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.

Getting StartedUseful InformationTroubleshootingAppendix

GARANTIE LIMITÉE

GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC

Couverture

– Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des

logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les con-

ditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.

Recours

– Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait néces-

saire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi au ven-

dredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance. Un reçu ou

toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte par la présente

garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation sera fait conformé-

ment aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.

Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre

pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation, une

utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modifica-

tion, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI.

CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/

ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION

. PANASONIC DÉCLINE

TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.

*3 Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique

de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage

et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire d’informa-

tion FAA: AC (Advisory Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.

GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS

Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur lequel

le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au

Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.

LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit

pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du

logiciel) pour toute réclamation en vertu de la garantie.

Réclamation – marche à suivre

– Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est

retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante

(60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème.

Recours

– La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de

logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte

d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.

Produits non couverts

– La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un

produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant,

ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une

tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité

pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.

GÉNÉRALITÉS

PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES

GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,

SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.

SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS

ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT

INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.

DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE

PRIX DE VENTE DU PRODUIT INFORMATIQUE.

AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS

APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.

Garantie statutaires

– Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer.

Pour le Canada

Éléments couverts Durée de couverture Type de couverture

• Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur

• Options installées en usine/par PCI incluant : WAN sans fil,

GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroé-

clairé, carte mémoire et lecteurs (disquettes, CD/DVD)

• Écran mobile sans fil

• Ensembles PDRC – ACL et clavier

• Duplicateur de port

Trois (3) ans à partir de la

date d’achat original. Défauts de pièces et de fabrica-

tion

• Ordinateurs de poche

•Batterie

• Chargeur de batterie

• Adaptateur pour voiture

• Périphériques USB

Un (1) an à partir de la date

d’achat original. Défauts de pièces et de fabrica-

tion

• Stylo pointeur standard ou pour numériseur graphique

Quatre-vingt-dix (90) jours à

partir de la date d’achat original.

Défauts de pièces et de fabrica-

tion

• Tous les articles consommables incluant les pellicules protectrices,

chiffons de nettoyage, étuis de transport, longes et sangles

Aucune couverture

EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE

Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de

même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou

perte subi pendant le transport si vous avez choisi le transporteur.

Getting StartedUseful InformationTroubleshootingAppendix

MEMO

As an ENERGY STAR® Partner, Matsushita Electric Industrial Co., Ltd. has

determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Printed in Taiwan

Panasonic Computer Solutions Company

3 Panasonic Way, Panazip 2F-5,

Secaucus, NJ 07094

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga,

Ontario L4W 2T3

Outline of the International ENERGY STAR® Office Equipment Program

The international ENERGY STAR® Office Equipment Program is an international program that promotes energy

saving through the use of computers and other office equipment. The program backs the development and dissem-

ination of products with functions that effectively reduce energy consumption. It is an open system in which busi-

ness proprietors can participate voluntarily. The targeted products are office equipment such as computers,

displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.

For information about ENERGY STAR®, refer to the following web site:

http://www.energystar.gov 22-E-2

TA0507-0

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Panasonic of North America 9TGCF-521 Panasonic Toughbook with EvDO, WLAN and Bluetooth User Manual DFQW5048ZA CF 52mk1

Panasonic Corporation of North America Panasonic Toughbook with EvDO, WLAN and Bluetooth DFQW5048ZA CF 52mk1

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