Panasonic of North America 9TGCF-521 Panasonic Toughbook with EvDO, WLAN and Bluetooth User Manual DFQW5048ZA CF 52mk1

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Document Description	Users Manual
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Date Submitted	2007-07-26 00:00:00
Date Available	2007-09-09 00:00:00
Creation Date	2007-05-15 04:48:02
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OPERATING INSTRUCTIONS
Personal Computer
Model No.
CF-52 series
Contents
On-screen Manual .......................................14
Handling and Maintenance .............................15
Hard Disk Backup Function (Recover Pro) ...........17
Hard Disk Data Erase Utility ...........................19
Reinstalling Software ....................................20
Troubleshooting
Error Code/Message ....................................22
Troubleshooting (Basic) ................................23
Hardware Diagnostics...................................27
Useful Information
Useful Information
Troubleshooting
Introduction .................................................2
Read Me First ..............................................3
Description of Parts .......................................9
First-time Operation .....................................11
Getting Started
Getting Started
For further information about the computer, you can refer to the on-screen
manual.
To access the on-screen manual
page 14 “On-screen Manual”
LIMITED USE LICENSE AGREEMENT ..............30
Specifications ............................................32
LIMITED WARRANTY ..................................35
Please read these instructions carefully before using this product and save this manual for future use.
Appendix
Appendix
Introduction
Thank you for purchasing this Panasonic computer. For optimum performance and safety, please read these instructions carefully.
Terms and illustrations in these instructions
CAUTION
NOTE
Enter :
Fn + F5 :
[start] - [Run] :
Conditions that may result in minor or moderate injury.
Useful and helpful information.
Press [Enter] key.
Press and hold [Fn] key, and then press [F5] key.
Click [start], and then click [Run]. You may need to double-click in some cases.
Page in these Operating Instructions or in the Reference Manual.
Reference to the on-screen manuals.
Useful Information
Getting Started
Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
• “Microsoft® Windows® XP Professional Service Pack 2 with Advanced Security Technologies” as “Windows” or
“Windows XP”
• “WinDVD™ 5 (OEM Version)” as “WinDVD”
• “B’s Recorder GOLD8 BASIC” as “B’s Recorder”
• “B’s CLiP 6” as “B’s CLiP”
• DVD-ROM & CD-R/RW drive and DVD MULTI drive as “CD/DVD drive”
• Circular media including DVD-ROM and CD-ROM as “discs”
The display modes are referred as follows. ( ) indicates the terms in [Intel® Graphics Media Accelerator Driver for
Mobile] screen. To display the screen, click [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA
Drive for Mobile].
• Internal LCD (Notebook): The computer’s display
• External display (Monitor): External display
• Simultaneous display (Intel® Dual Display Clone): The same screen is displayed on the internal LCD and the
external display.
• Extended desktop: The extended working area across the internal LCD and the external display.
Troubleshooting
Copyright
This manual is copyrighted by Matsushita Electric Industrial Co., Ltd. with all rights reserved. No part of this manual may
be reproduced in any form without the prior written permission of Matsushita Electric Industrial Co., Ltd.
No patent liability is assumed with respect to the use of the information contained herein.
© 2007 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.
Disclaimer
Computer specifications and manuals are subject to change without notice. Matsushita Electric Industrial Co., Ltd.
assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.
Appendix
Trademarks
Microsoft®, Windows® and the Windows logo are registered trademarks of Microsoft Corporation of the United States
and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.
SD Logo is a trademark.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
PhoenixBIOS, Phoenix Always and Recover Pro™ are trademarks and/or registered trademarks of Phoenix Technologies Ltd.
Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Matsushita Electric Industrial Co., Ltd.
WinDVD™ is a trademark of InterVideo, Inc.
Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.
Read Me First
Models for U.S.A.

This product is restricted to indoor use due to its operation
in the 5.15 to 5.25 GHz frequency range.
FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for
harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the
5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These
radar stations can cause interference with and/or damage
this product.
1. This equipment complies with CFR47 Part 68 rules.
On the computer is a label that contains, among other
information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If
required, this information must be provided to the telephone company.
2. An FCC compliant telephone cord and modular plug is
provided with this equipment. This equipment is
designed to be connected to the telephone network or
premises wiring using a compatible modular jack
which is Part 68 compliant. See Installation Instructions for details.
3. The REN is used to determine the quantity of devices
which may be connected to the telephone line. Excessive RENs on the telephone line may result in the
devices not ringing in response to an incoming call. In
most, but not all area, the sum of RENs should not
exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company.
4. If your telephone equipment cause harm to the telephone network, the telephone company will notify you
in advice that temporary discontinuance of service
may be required. But if advice notice isn’t practical, the
telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
5. The telephone company may take changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens
the telephone company will provide advance notice in
order for you to make necessary modifications to
maintain uninterrupted service.
6. If trouble is experienced with this equipment, for repair
or warranty information, please contact Panasonic
Corporation of North America at DIAL TOLL FREE 1800-LAPTOP5 (1-800-527-8675). If the equipment is
causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
7. There are no user serviceable parts contained in this
equipment.
8. This equipment may not be used on coin service provided by the telephone company. Connection to party
lines is subject to state tariffs.
Useful Information
FCC Regulation Notice for modem
This equipment contains a FCC approved modem.
Getting Started
Responsible Party: Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094
Tel No:1-800-LAPTOP5 (1-800-527-8675)
Troubleshooting
FCC RF Exposure Warning:
z This equipment is provided with PC Card slot that could
be used with wireless transmitters, which will be specifically recommended when they become available.
Other third-party wireless transmitters have not been
RF exposure evaluated for use with this computer and
may not comply with FCC RF exposure requirements.

z This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
z This equipment has been approved for mobile operation, and unless otherwise advised in separate supplemental instructions for individual wireless transmitter(s),
requires minimum 20 cm spacing be provided between
antenna(s) and all person’s body (excluding extremities
of hands, wrist and feet) during wireless modes of operation.
z This equipment may use multiple installed transmitters,
which may be capable of simultaneous transmission.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that may cause undesired operation.
Appendix
Federal Communications Commission Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and
receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
z Consult the Panasonic Service Center or an experienced radio/TV technician for help.
Warning
To assure continued compliance, use only shielded interface cables when connecting to a computer or peripheral.
Also, any changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
Read Me First
Getting Started
9. The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a computer or
other electronic device to send any message via a
telephone fax machine unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission,
the date and time it is sent and an identification of the
business or other entry, or other individual sending the
message and the telephone number of the sending
machine or such business, other entity, or individual. In
order to program this information into your fax software, you should refer to the manual of the Fax software being used.
10.According to the FCC’s electrical safety advisory, we
recommend that you may install an AC surge arrestor
in the AC outlet to which this equipment is connected.
Telephone companies report that electrical surges,
typically lightning transients, are very destructive to
customer terminal equipment connected to AC power
sources and that this is a major nationwide problem.
“Caution : To reduce the risk of fire, use only No.26 AWG
or larger telecommunication line cord.”
“ATTENTION : Pour réduire le risque d’incendie, utiliser
uniquement des conducteurs de télécommunications 26
AWG ou de section supérieure.”
16-M-1
Notice for the products using LCD
This product has a fluorescent lamp that contains mercury. Disposal may be regulated in your community due to
environmental considerations.
For disposal or recycling information, please contact your
local authorities, or the Electronic Industries Alliance:

24-M-2
For U.S.A.-California Only
This product contains a CR Coin Cell Lithium Battery
which contains Perchlorate Material - special handling
may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
38-M-1
Models for Canada
Useful Information
Industry Canada (IC) Notice for modem
This equipment contains an Industry Canada approved
modem unit.
The Industry Canada label is affixed on the modem unit.
EQUIPMENT ATTACHEMENT LIMITATIONS
Appendix
Troubleshooting
“NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department
does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural
areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.”
“NOTICE: The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all the devices does
not exceed 5.”
REN: See bottom of the computer
RESTRICTIONS CONCERNANT LE RACCORDEMENT
DE MATÉRIEL
“AVIS: L’étiquette d’Industrie Canada identifie le matériel
homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité
des réseaux de télécommunications, comme le prescrivent les
documents concernant les exigences techniques relatives au
matériel terminal. Le Ministère n’assure toutefois pas que le
matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est
permis de le raccorder aux installations de l’entreprise locale
de télécommunication. Le matériel doit également être installé
en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la
dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur.
L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou
de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous
les fils de mise à la terre de la source d’énergie électrique, des
lignes téléphoniques et des canalisations d’eau métalliques, s’il
y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales. Avertissement:
L’utilisateur ne doit pas tenter de faire ces raccordements luimême; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.”
“AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à
chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une
combinaison de quelques dispositifs, à la seule condition que
la somme d’indices d’équivalence de la sonnerie de touts les
dispositifs n’excède pas 5.”
IES: Voir sous le fond de l’ordinateur
17-Ca-1
30-Ca-2-1
This device has been designed to operate with an antenna
having a maximum gain of 2.15 dB. Antenna having a higher
gain is strictly prohibited per regulations of Industry Canada.
The Required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (EIRP) is not more
than that required for successful communication.
25-Ca-1-1

RF Exposure Warning
This equipment has been approved for mobile operation, and unless
otherwise advised in separate supplemental instructions for individual
wireless transmitter(s), requires minimum 20cm spacing be proved
between antenna(s) and all person’s body (excluding extremities of
hands, wrist and feet) during wireless modes of operation.

Mise en garde concernant l’exposition à l’énergie
radiofréquence
Cet équipement a été homologué pour un fonctionnement
sans fil et, sauf avis contraire inclus dans la notice d’utilisation d’un autre émetteur sans fil, une distance minimale
de 20 cm doit être assurée entre l’antenne et le corps de
toute personne (à l’exclusion des mains, poignets et
pieds) pendant le fonctionnement sans fil.
25-M-5-1
Models for Europe

Declaration of Conformity (DoC)
“Hereby, we declare that this Personal
Computer is in compliance with the
essential requirements and other relevant provisions of the Directive 1999/5/
EC.”
Getting Started
18-E-2
Important Safety Instructions /
Importantes Mesures De Sécurité
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near
a bath tub, wash bowl, kitchen sink or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
Useful Information
30-Ca-1-1

This product (local network devices) for the band 5150-5250
MHz is only for indoor usage to reduce potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850
MHz and these radars could cause interference and/or
damage to LELAN devices.
Troubleshooting
7-M-2

Industry Canada
This product complies with RSS210 Industry Canada.
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Hint:
If you want to get a copy of the original DoC of our products which relates to the R&TTE, please contact our web
address: http://www.doc.panasonic.de
Contact and pursuant to at the directive 2004/108/EC, article 9 (2)
Panasonic Testing Centre
Panasonic Service Europe, a division of
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, F.R. Germany
Network connection.
The terminal equipment is intended for connection to the
following public network;
In all the countries of European Economical Area;
- Public Switched Telephony Networks
Technical Features.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s
This product is designed to interwork with the Public Switched Telecommunication Networks in UK, Ireland, Netherlands, Sweden,
Denmark, Finland, Switzerland, Luxembourg, Belgium, France, Germany, Spain, Portugal, Iceland, Greece, Italy, Norway and Austria.
19-E-1
Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire
les risques d’incendie, de choc électrique et de blessures.
En voici quelquesunes:
1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une
baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à
laver, dans un sous-sol humide ou près d’une piscine.
2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil
sans fil) pendant un orage électrique. Ceci peut présenter
un risque de choc électrique causé par la foudre.
3. Ne pas utiliser l’appareil téléphonique pour signaler
une fuite de gaz s’il est situé près de la fuite.
4. Utiliser seulement le cordon d’alimentation et le type de
piles indiqués dans ce manual. Ne pas jeter les piles
dans le feu: elles peuvent exploser. Se conformer aux
règlements pertinents quant à l’élimination des piles.
Appendix
Canadian ICES-003
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.
CONSERVER CES INSTRUCTIONS
19-F-1
Read Me First
Information to the User
Getting Started

This product and your Health
This product, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by this product however is far much less than the
electromagnetic energy emitted by wireless devices like
for example mobile phones.
Because this product operates within the guidelines found in
radio frequency safety standards and recommendations, we
believe this product is safe for use by consumers. These
standards and recommendations reflect the consensus of
the scientific community and result from deliberations of
panels and committees of scientists who continually review
and interpret the extensive research literature.
In some situations or environments, the use of this product may be restricted by the proprietor of the building or
responsible representatives of the organization. These situations may for example include:
Using this product on board of airplanes, or
In any other environment where the risk of interference
to other devices or services is perceived or identified
as harmful.
If you are uncertain of the policy that applies on the use of
wireless devices in a specific organization or environment
(e.g. airports), you are encouraged to ask for authorization to use this product prior to turning on the product.
Regulatory Information
We are not responsible for any radio or television interference caused by unauthorized modification of this product.
The correction of interference caused by such unauthorized modification will be the responsibility of the user. We
and its authorized resellers or distributors are not liable for
damage or violation of government regulations that may
arise from failing to comply with these guidelines.
26-M-1
Useful Information
Lithium Battery / Pile au lithium
Lithium Battery!
This computer contains a lithium battery to enable the
date, time, and other data to be stored. The battery should
only be exchanged by authorized service personnel.
Warning! A risk of explosion from incorrect installation or
misapplication may possibly occur.
15-E-1
Pile au lithium!
Le micro-ordinateur renferme une pile au lithium qui permet de sauvegarder certaines données, notamment la
date et l’heure. La pile ne doit être remplacée que par un
technicien qualifié.
Danger ! Risque d’explosion en cas de non respect de
cette mise en garde!
15-F-1
Troubleshooting
CD/DVD Drive Caution
CAUTION!
THIS PRODUCT UTILIZES A LASER.
USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE OF
PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN
MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
DO NOT OPEN COVERS AND DO NOT REPAIR YOURSELF.
REFER SERVICING TO QUALIFIED PERSONNEL.
Laser safety information is appropriate only when drive
with laser is installed.
12-M-2-1
Les mesures de sécurité relatives au laser ne s’appliquent
que lors de l’installation d’une unité avec laser.
12-F-2-1
12-E-1
Bottom
AVERTISSEMENT!
Appendix
CET APPAREIL UTILISE UN LASER.
L’UTILISATION DE COMMANDES OU DE RÉGLAGES OU
L’EXÉCUTION DE PROCÉDURES AUTRES QUE CELLES
SPÉCIFIÉES ICI PEUVENT PROVOQUER UNE EXPOSITION À
DES RADIATIONS DANGEREUSES.
NE PAS OUVRIR LES COUVERCLES NI ESSAYER DE
RÉPARER SOIMÊME.
CONFIER TOUT TRAVAIL D’ENTRETIEN À UN PERSONNEL
QUALIFIÉ.
12-1-1
12-F-1
Information on Disposal for Users of Waste Electrical & Electronic Equipment
(private households)
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
36-M-1
Precautions
39-E-1
This computer is not intended for use in medical equipment
including life-support systems, air traffic control systems, or other
equipment, devices or systems that are involved with ensuring
human life or safety. Panasonic cannot be held responsible in
any way for any damages or loss resulting from the use of this
unit in these types of equipment, devices or systems, etc.
This computer has been designed so as to minimize shock to the
LCD and hard disk drive, the leakage of liquid (e.g., water) on to
the keyboard, etc., but no warranty is provided against such trouble. Therefore, as a precision instrument, be extremely careful in
the handling.
If a Malfunction Occurs, Immediately Unplug the AC Plug
and the Battery Pack
• This product is damaged
• Foreign object inside this product
• Smoke emitted
• Unusual smell emitted
• Unusually hot
Continuing to use this product while any of the above conditions are present may result in fire or electric shock.
• If a malfunction occurs, immediately turn the power off and
unplug the AC plug, and then remove the battery pack.
Then contact your technical support office.
There are high-voltage areas inside which may give you
an electric shock if you should touch them. Do not touch
the pins and circuit boards inside, and do not allow foreign
matter to enter inside.
Also, remodeling or disassembly may cause a fire.
Keep SD Memory Cards Away from Infants and Small Children
Accidental swallowing will result in bodily injury.
In the event of accidental swallowing, see a doctor immediately.
Do Not Place This Product on Unstable Surfaces
If balance is lost, this product may fall over or drop, resulting in an injury.
Avoid Stacking
If balance is lost, this product may fall over or drop, resulting in an injury.
Do Not Keep This Product Wherever There is a Lot of Water,
Moisture, Steam, Dust, Oily Vapors, etc.
Otherwise, possibly resulting in fire or electric shock.
Do Not Leave This Product in High Temperature Environment
Such as in a Sun-Heated Car, for a Long Period of Time
Leaving this product where it will be exposed to extremely
high temperatures such as in a sun-heated car or in direct
sunlight may deform the cabinet and/or cause trouble in the
internal parts. Continued use in such a resulting condition
may lead to short-circuiting or insulation defects, etc. which
may in turn lead to a fire or electric shocks.
Do Not Block the Ventilation Hole
Otherwise, heat will build up inside, possibly resulting in a fire.
Hold the Plug When Unplugging the AC Plug
Pulling on the cord may damage the cord, resulting in a
fire or electric shock.
Do Not Touch This Product and Cable When It Starts Thundering
Do Not Move This Product While the AC Plug Is Connected
Do Not Connect the AC Adaptor to a Power Source Other
Than a Standard Household AC Outlet
Use Only the Specified AC Adaptor With This Product
Electric shock may result.
Otherwise, a fire due to overheating may result. Connecting to a DC/AC converter (inverter) may damage the AC
adaptor. On an airplane, only connect the AC adaptor/
charger to an AC outlet specifically approved for such use.
Do Not Do Anything That May Damage the AC Cord, the AC
Plug, or the AC Adaptor
Do not damage or modify the cord, place it near hot tools,
bend, twist, or pull it forcefully, place heavy objects on it,
or bundle it tightly.
Continuing to use a damaged cord may result in fire, short
circuit, or electric shock.
Do Not Pull or Insert the AC Plug If Your Hands Are Wet
Electric shock may result.
Clean Dust and Other Debris of the AC Plug Regularly
If dust or other debris accumulates on the plug, humidity, etc.
may cause a defect in the insulation, which may result in a fire.
• Pull the plug, and wipe it with a dry cloth.
Pull the plug if the computer is not being used for a long
period of time.
Insert the AC Plug Completely
If the plug is not inserted completely, fire due to overheating or electric shock may result.
Getting Started
Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/
Toxicity/Radio Frequency Emission, etc) requirements
related to aviation standards that exceed the specifications of our COTS (Commercial-Off-The-Shelf) products.
Do Not Disassemble This Product
The AC cord may be damaged, resulting in fire or electric shock.
• If the AC cord is damaged, unplug the AC plug immediately.
Useful Information
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2
Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and
landing) and/or mounted on to the aircraft. Class1 EFB Systems
and 2 EFB Systems are defined by FAA: AC (Advisory Circular)
120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.
If water or other liquid spills, or if paper clips, coins, or foreign matter get inside this product, fire or electric shock
may result.
• If foreign matter has found its way inside, immediately
turn the power off and unplug the AC plug and remove
the battery pack. Then contact your technical support
office.
Troubleshooting
*1
• Do not use a damaged plug or loose AC outlet.
Do Not Place Containers of Liquid or Metal Objects on Top
of This Product
Using an AC adaptor other than the one supplied
(attached to your product or supplied by Panasonic) may
result in a fire.
Do Not Subject the AC Adaptor to Any Strong Impact
Using the AC adaptor after a strong impact such as being
dropped may result in electric shock, short circuit, or fire.
Take a Break of 10-15 Minutes Every Hour
Using this product for long periods of time may have detrimental health effects on the eyes or hands.
Do Not Look into the CD/DVD Drive
Appendix
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR
AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY
LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
Looking directly at the internal laser light source may
result in damage to eyesight.
Do Not Use Discs That Are Cracked or Deformed
Because the discs rotate at high speeds, damaged discs
may break apart causing injury.
• Discs that are not round and discs that have been
repaired using adhesives are similarly dangerous, and
so should not be used.
Do Not Turn the Volume Up to Loud When Using Headphones
Listening at high volumes that overstimulate the ear for
long periods of time may result in loss of hearing.
Read Me First
Use the Modem With a Regular Telephone Line
Connection to an internal phone line (on-premise switches) of a
company or business office, etc. or to a digital public phone or
use in a country or area not supported by the computer may
result in a fire or electric shocks.
Do Not Connect a Telephone Line, or a Network Cable Other
Than the One Specified, into the LAN Port
If the LAN port is connected to a network such as the ones listed
below, a fire or electric shock may result.
• Networks other than 1000BASE-T, 100BASE-TX or 10BASE-T
• Phone lines (Telephone lines, internal phone lines (on-premise
switches), digital public phones, etc.)
Do Not Use With Exposing the Skin to This Product For a
Long Period of Time
Using this product with exposing the skin to the heat source of
this product or AC adaptor for a long period of time can cause a
low-temperature burn.
Do not place the computer near a television or radio
receiver.
Keep the computer away from magnets. Data stored
on the hard disk may be lost.
Precautions (Battery Pack)
Getting Started
Do Not Use With Any Other Product
The battery pack is rechargeable and was intended for
the specified product. If it is used with a product other
than the one for which it was designed, electrolyte leakage, generation of heat, ignition or rupture may result.
Useful Information
Do Not Charge the Battery Using Methods Other Than
Those Specified
If the battery is not charged using one of the specified
methods, electrolyte leakage, generation of heat, ignition
or rupture may result.
Do Not Throw the Battery Pack into a Fire or Expose It
to Excessive Heat
Generation of heat, ignition or rupture may result.
Avoid Extreme Heat (Near the Fire, in Direct Sunlight,
for Example)
Electrolyte leakage, generation of heat, ignition or rupture
may result.
Troubleshooting
Do Not Insert Sharp Objects into the Battery Pack,
Expose It to Bumps or Shocks, Disassemble, or Modify It
Electrolyte leakage, generation of heat, ignition or rupture
may result.
Do Not Short the Positive (+) and Negative (-) Contacts
Generation of heat, ignition or rupture may result. Do not
place the battery pack together with articles such as necklaces or hairpins when carrying or storing.
Appendix
Do Not Use This Product With a Battery Pack Other
Than the One Specified
Use only the specified battery pack (CF-VZSU43AU) with
your product. Use of battery packs other than those manufactured and supplied by Panasonic may present a
safety hazard (generation of heat, ignition or rupture).
Do not touch the terminals on the battery pack. The
battery pack may no longer function properly if the
contacts are dirty or damaged.
Do not expose the battery pack to water, or allow it to
become wet.
If the battery pack will not be used for a long period of
time (a month or more), charge or discharge (use) the
battery pack until the remaining battery level becomes
30% to 40% and store it in a cool, dry place.
This computer prevents overcharging of the battery by
recharging only when the remaining power is less than
approx. 95% of capacity.
The battery pack is not charged when the computer is
first purchased. Be sure to charge it before using it for
the first time. When the AC adaptor is connected to the
computer, charging begins automatically.
Should the battery leak and the fluid get into your
eyes, do not rub your eyes. Immediately flush your
eyes with clear water and see a doctor for medical
treatment as soon as possible.
NOTE
The battery pack may become warm during recharging
or normal use. This is completely normal.
Recharging will not commence if internal temperature
of the battery pack is outside of the allowable temperature range (0 °C to 50 °C {32°F to 122°F}) (
Reference Manual “Battery Power”). Once the allowable
range requirement is satisfied, charging begins automatically. Note that the recharging time varies based
on the usage conditions. (Recharging takes longer
than usual when the temperature is 10 °C {50°F} or
below.)
If the temperature is low, the operating time is shortened. Only use the computer within the allowable temperature range.
This computer has a high temperature mode function
that prevents the degradation of the battery in high
temperature environments. (
Reference Manual
“Battery Power”) A level corresponding to a 100%
charge for high temperature mode is approximately
equivalent to an 80% charge level for normal temperature mode.
The battery pack is a consumable item. If the amount
of time the computer can be run by using a particular
battery pack becomes dramatically shorter and
repeated recharging does not restore its performance,
the battery pack should be replaced with a new one.
When transporting a spare battery inside a package,
briefcase, etc., it is recommended that it be placed in a
plastic bag so that its contacts are protected.
Always power off the computer when it is not in use.
Leaving the computer on when the AC adaptor is not
connected will exhaust the remaining battery capacity
Reference Manual “LAN”).
Description of Parts
A : Speaker
Hard disk drive status
Reference Manual “Key Combinations”
B : Multimedia pocket
Power status
(Off: Power off/Hibernation, Green: Power on, Blinking green: Standby, Blinking green rapidly: Cannot
power on or resume due to low temperature.)
Battery status
Reference Manual “Multimedia Pocket”
C : SD Memory Card slot
Reference Manual “SD Memory Card”
Reference Manual “Battery Power”
D : Battery pack
SD Memory Card status
E : Headphone jack
(Blinking: During access or a password is requested)
You can connect headphones or amplified speakers.
Reference Manual “SD Memory Card”
When they are connected, audio from the internal
speakers is not heard.
Wireless ready
F : Microphone jack
This indicator lights when Wireless LAN, BlueA condenser microphone can be used. If other types
tooth, and/or Wireless WAN are connected and
of microphones are used, audio input may not be posready. It does not necessarily indicate the On/Off
sible, or malfunctions may occur as a result.
condition of the wireless connection.
• When recording in stereo using a stereo microphone:
Reference Manual “Wireless LAN” “Bluetooth”
Click [start] - [All Programs] - [SoundMAX] - [Control
“Disabling/Enabling
Wireless Communication”
Panel] and select [Microphone], and then add a
check mark for [No Filtering] in [Microphone
Wireless WAN status
Enhancements].

• When using a monaural microphone with a 2-terminal plug:
Refer to the instruction manual of the wireless
Click [start] - [All Programs] - [SoundMAX] - [Control Panel]
device
and select [Microphone], and then add a check mark for
Power
switch
[Voice Recording] in [Microphone Enhancements].
K : Function key
Otherwise, only audio on the left track will be recorded.
G : Wireless LAN antenna
Reference Manual “Key Combinations”

L : Bluetooth antenna
Reference Manual “Wireless LAN”

H : LCD
Reference Manual “Bluetooth”
I : LED indicator
M : Keyboard
Caps lock
N : Touch pad
Numeric key (NumLk)
O :Carrying handle
Scroll lock (ScrLk)
P : Wireless switch
Multimedia pocket device status
Reference Manual “Multimedia Pocket”
Useful Information
Troubleshooting
Appendix
Getting Started
Reference Manual “Disabling/Enabling Wireless Communication” “Wireless LAN” “Bluetooth”
Description of Parts
Right side
Getting Started
EX PC
1394
Rear side
Bottom
LOCK
A : Hard disk drive
Reference Manual “Hard Disk Drive”
B : Smart Card slot

Reference Manual “Smart Card”
C : ExpressCard slot
Reference Manual “PC Card / ExpressCard”
D :PC Card slot
Reference Manual “PC Card / ExpressCard”
E : IEEE 1394 interface connector
Reference Manual “IEEE 1394 Devices”
F : USB port
Reference Manual “USB Devices”
G : DC-IN jack
H : External display port
J : Ventilation hole
K : Modem port
Reference Manual “Modem”
L : LAN port
Reference Manual “LAN”
M : Serial port
N : Expansion bus connector
Reference Manual “Port Replicator”
O : RAM module slot
Reference Manual “RAM Module”
P : Hard disk drive latch
Reference Manual “Hard Disk Drive”
Q : Multimedia pocket release button
Reference Manual “Multimedia Pocket”
R : Battery latch
Reference Manual “External Display”
I : Security lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion.
Pour des renseignements sur le recyclage de la batterie, veuillez composer le
1-800-8-BATTERY.
48-M-1
10
First-time Operation
Preparation
A Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support (
• AC Adaptor . . . . . . 1
• AC Cord . . . . . . . . 1
• Battery Pack . . . . . 1
page 36).
• Modem Telephone
Cable . . . . . . . . . . . 1
Model No: CF-VZSU29A
Model No: CF-AA1683A
Insert the battery pack.
A Press and hold the
mark part (A), and slide and remove the cover.
B Insert the battery pack (B) until it securely fits the connector.
C Slide the cover back.
To remove the battery pack
In step B above, slide and hold the latch (C), and pull the tab (D) of the battery pack.
CAUTION
Make sure the cover is securely attached. Otherwise the battery pack may fall
when you carry the computer.
Do not touch the terminals of the battery pack and the computer. Doing so can
make the terminals dirty or damaged, and may cause malfunction of the battery
pack and the computer.
Connect your computer to a power outlet.
The battery charging starts automatically.
Useful Information
CAUTION
Do not disconnect the AC adaptor and do not switch the wireless switch to on
until the first-time operation procedure is completed.
When using the computer for the first time, do not connect any peripheral device
except the battery pack and AC adaptor.
Handling the AC adaptor
Problems such as sudden voltage drops may arise during periods of thunder and
lightning. Since this could adversely affect your computer, an uninterruptible
power source (UPS) is highly recommended unless running from the battery
pack alone.
Appendix
Troubleshooting
You will need the serial number when you reinstall B’s Recorder/B’s CLiP using Product Recovery DVD-ROM
( page 26).
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging ( page 30).
Getting Started
• Product Recovery DVD-ROM . . . . . . . . . . . . . . . 1
• Operating Instructions (This book) . . . . . . . . . . 1
• Windows® Book . . . . . . . . . . . . . . . . . . . . . . . . . 1
11
First-time Operation
Turn on the computer.
Pull the carrying handle forward.
Lift up the latch (A) and lift open the display.
Confirm the wireless switch (B) is OFF.
Press and hold the power switch
for approximately one second until the
power indicator
lights.
CAUTION
Getting Started
Do not press the power switch repeatedly.
The computer will be forcibly turned off if you press and hold the power switch for
four seconds or longer.
Once you turn off the computer, wait for ten seconds or more before you turn on
the computer again.
Do not perform the following operation until the hard disk drive indicator
turns off.
• Connecting or disconnecting the AC adaptor
• Pressing the power switch
• Touching the keyboard, touch pad or external mouse
• Closing the display
• Turn on/off the wireless switch
When the CPU temperature is high, the computer may not start up to prevent
overheating of the CPU. Wait until the computer cools down, and then turn the
power on again. If the computer does not power on even after cooling down,
contact Panasonic Technical Support ( page 36).
Setup Windows.
A Follow the on-screen instructions.
CAUTION
When you set date/time/time zone and click [Next], the screen may not go to the
next step for a few minutes. Do not touch the keyboard or touch pad, and wait
until the screen changes.
If “An unexpected error has occurred …” (or a similar message) is displayed,
click [OK]. This is not a malfunction.
Wait until the hard disk drive indicator
has turned off.
This computer periodically records the management information including the
hard disk information such as number of hours powered-on, number of times
powered-on, internal temperature, replacement sector. The maximum data volume for each record is 750 byte. These information are only used for estimating
the cause when the hard disk goes down by any possibility. They are never sent
to outside via network nor used for any other purpose except for the purpose
described the above.
To disable the function, add the check mark for [Disable the automatic save
function for management information history] in [Hard Disk Status] of PC Information Viewer, and click [OK].
Reference Manual “Checking the Computer’s Usage Status”)
Create a new account.
A Click [start] - [Control Panel] - [User Accounts] - [Create a new account].
CAUTION
Remember your password. If you forget the password, you cannot use the Windows operation system. Creating a password reset disk beforehand is recommended.
12
Useful Information
Troubleshooting
Appendix
Regarding Windows XP
You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs
on or off. This manual explains using the Windows XP default setting (not Classic view or Classic Start menu etc.).
Windows Update
You can update to the latest patches and service packs for Windows with the following menus.
Click [start] - [All Programs] - [Windows Update].
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required,
contact Panasonic Technical Support ( page 36).
If the message “Your computer might be at risk” is displayed
Select
(red icon) on the notification area and make the appropriate settings. The Windows Security Center regularly gives you notice so that you can make the optimum settings.
This is not an error message and you can use the computer. However, making appropriate measures is recommended to reduce the risk of virus and other attacks.
Note that the computer consumes electricity even when the computer power is off.
If the battery pack is fully charged, the battery will fully discharge in:
Approx. 4 weeks (When Wake Up from LAN function is on. (default setting))
Approx. 8 weeks (When Wake Up from LAN function is off.)
Getting Started
NOTE
13
On-screen Manual
You can access the Reference Manual and the Important Tips on the computer screen.
When you access the Reference Manual and the Important Tips for the first time, the License Agreement of the Adobe
Reader may be displayed. Read it carefully and select [Accept] to proceed.
Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
Appendix
Troubleshooting
Useful Information
Getting Started
To access the Reference Manual:
A Click [start] - [Reference Manual].
14
Contents
Key Combinations
Standby or Hibernation Functions
Security Measures
Battery Power
Multimedia Pocket
CD/DVD Drive
WinDVD
B’s Recorder/B’s CLiP
PC Card / ExpressCard
SD Memory Card
SD Security
Smart Card
RAM Module
Port Replicator
External Display
USB Devices
IEEE 1394 Devices
Modem
LAN
Disabling/Enabling Wireless Communication
Wireless LAN
Bluetooth
Hard Disk Drive
Setup Utility
Icon Enlarger
Loupe Utility
DMI Viewer
Recover Pro
Technical Information
Troubleshooting (Advanced)
Important Tips
The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum
condition to obtain longer operation time.
To access the Important Tips:
A Double-click
on the desktop.
Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].
NOTE
When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update.
See http://www.adobe.com/ for the latest version of Adobe Reader.
Handling and Maintenance
When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices.
Carefully read the instruction manuals of the peripheral devices.
Use the peripheral devices conforming to the computer’s specifications.
Connect to the connectors in the correct direction.
If it is hard to insert, do not try forcibly but check the connector’s shape, direction,
alignment of pins, etc.
If screws are included, fasten them securely.
Remove the cables when you carry the computer. Do not pull the cables forcibly.
Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN
Useful Information
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a dripproof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling
the computer.
When carrying the computer:
• Turn off the computer.
• Remove all external devices, cables, PC Cards and other protruding things.
• Remove a disc in the CD/DVD drive.
• Do not drop or hit the computer against solid objects.
• Do not leave the display open.
• Do not grip the display part.
Do not put anything (e.g., a piece of paper) between the display and keyboard.
When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
When carrying a spare battery, put it in a plastic bag to protect its terminals.
The touch pad is designed to be used with a finger tip. Do not place any object on its surface and do not press down
strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
Avoid any harmful substances such as oil from getting into the touch pad. The cursor may not work correctly.
This computer contains a magnet and magnetic products at the locations circled in the
illustration at right. Avoid leaving metallic object or magnetic media in contact with
these areas.
Troubleshooting
Handling Cautions
Appendix
Place the computer on a flat stable surface. Do not place the computer upright or turn it over. If the computer is
exposed to an extremely strong impact, it may become inoperable.
Temperature:
Operation : 5 °C to 35 °C {41 °F to 95 °F}
Storage
: -20 °C to 60 °C {- 4 °F to 140 °F}
Humidity:
Operation : 30% to 80% RH (No condensation)
Storage
: 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in
the product deterioration and will shorten the product life.
Do not place the computer in the following areas, otherwise the computer may be damaged.
• Near electronic equipment. Image distortion or noise may occur.
• In extremely high or low temperature.
As the computer can become hot during operation, keep it away from items that are sensitive to heat.
Getting Started
Operation Environment

Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data encryption.
15
Handling and Maintenance
Computrace® Software
Computrace® software tracks your stolen computer.
Perform the following steps before installing Computrace® software.
Computrace® software is not included or installed in this computer.
CAUTION
You will be unable to set [Computrace (R) BIOS Module] to [Disable] once you have set to [Enable]. Do not change
the setting when not used.
• Even if you have set [Computrace (R) BIOS Module] to [Enable], this setting may return to [Disable] after repairs to
the motherboard, etc. have been made.
Troubleshooting
Useful Information
Getting Started
NOTE
Consult Absolute Software Corp. before disposal.
Refer to the following URL for Computrace® software for installation and available service regions. Note that this
service is only available in certain regions.
http://www.absolute.com
Turn on or restart the computer, and press F2 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
Select the [Security] menu, then select [Computrace (R) Sub-Menu] and press Enter.
Select [Computrace (R) BIOS Module], and set to [Enable].
At the confirmation message, select [Execute] and press Enter.
At the reconfirmation message, select [Execute] and press Enter.
Press F10.
At the confirmation message, select [Yes] and press Enter.
The computer restarts.
Maintenance
To clean the LCD panel
Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD
Surface” that comes with the soft cloth.)
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it
thoroughly.
Appendix
CAUTION
16
Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to
the surface.
Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.
Hard Disk Backup Function (Recover Pro)
The Recover Pro creates a backup area (storage area) on the hard disk to back up (store) the hard disk data, and
restores the backup data to its original location when it is lost or corrupted by operational errors or other factors. You do
not need external media or peripheral devices to back up or restore hard disk data on this computer.
At purchase, the Recover Pro is not installed. Install using the instructions below.
All operations should be executed with the AC adaptor connected. Do not turn the power off while operations are in progress.
If the power is turned off while installation, backup, or restore operations are in progress, these operations may not function
properly, and it may be impossible to start Windows. Also, do not press any keys or slide any switches, including hot keys.
When restarting the computer, the message “Check file system on C:” may appear. Follow the on-screen instructions. Do not skip the check process.
Make sure you allow enough space on the hard disk when choosing settings during installation. To change these
settings you must reinstall Recover Pro.
To execute Complete Backup reliably, we recommend performing [Typical] installation in the following cases.
• Hard disk with a single partition
• Immediately after reinstalling software (when more than half of the entire space of the hard disk is available)
( page 20)
Be sure to use the internal hard disk drive to create the backup area. Never use disk or device other than the internal
hard disk drive.
Some software (security software, backup software, encryption software, or hard disc accessible specific software,
etc.) may be incompatible with Recover Pro.
For further information, refer to:
http://www.phoenix.com/en/Customer+Services/White+Papers-Specs/Recover+Pro/default.htm
When using Personal Secure Drive (
Installation Manual of “Trusted Platform Module (TPM)”), do not execute
File Backup for Personal Secure Drive.
The “Create recovery CD-DVD” function in Recover Pro is designed to help you save complete backup data to CD or
DVD. When using the “Create recovery CD-DVD”, you can view the complete backup data on the hard disk, but take
care to avoid accidentally deleting this data.
Useful Information
CAUTION
Troubleshooting
The Recover Pro provides 3 types of backup as follows:
Quick Backup: Scheduled backup of the updated data
File Backup: File backup at file save and change
Complete Backup: Backup of the entire data on the internal hard disk
Here, we will explain the procedures for installation, complete backup (backing up hard disk contents in case Windows
cannot be booted), and complete restore (recovering the hard disk data to its condition at the time of the complete
backup).
For further information, refer to the software’s online manual ( page 18).
Getting Started
The Recover Pro cannot back up or restore data correctly if a hard disk problem occurs during data backup or restoring. If an error occurs due to an unexpected malfunction, incorrect operation, or other reason while data is being
restored, the hard disk data (data before restoration) may be lost.
Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damage suffered (including loss of data) as a
result of the use of this function.
Appendix
Installation
Preparation
Connect the AC adaptor.
Log on to Windows as an administrator.
Close all programs.
Disable anti-virus software.
Click [start] - [Run], enter [c:\util\rcvpro\setup.exe], and click [OK].
The InstallShield Wizard screen appears.
Click [Next].
Follow the on-screen instructions.
Carefully read the License Agreement, and click [I accept the agreement.]
The computer restarts several times to complete installation.
appears in the notification area.
17
Hard Disk Backup Function (Recover Pro)
CAUTION
During the installation, the screen may become black (no display) momentarily. This is not a malfunction.
If you select [Typical] in installation, approximately 40% (max.) of the hard disk drive space is allocated as the
backup area.
You cannot change the size of backup area after creation.
Complete Backup
Troubleshooting
Useful Information
Getting Started
Backs up all data on the hard disk.
Preparation
Connect the AC adaptor.
Log on to Windows as an administrator.
Close all programs.
Click [start] - [All Programs] - [Phoenix Applications] - [Phoenix Recover Pro 6].
“Recover Pro 6” screen appears.
Click [Complete Backup], and click [Yes].
The computer restarts, and “Recover Pro 6” screen appears.
Follow the on-screen instructions.
NOTE
You can completely backup only one set of the whole data in the hard disk to the backup area.
Do not touch the power switch while using the Recover Pro.
Complete Restore
This function uses the data created during complete backup. It restores the hard disk data to the condition when you
performed the complete backup. Files created and changes made to settings after the latest complete backup is made
will be deleted.
Preparation
Connect the AC adaptor.
Click [start] - [All Programs] - [Phoenix Applications] - [Phoenix Always Launcher], and
click [Run].
The computer restarts, and “Phoenix Always” screen appears.
Alternatively turn on or restart the computer, and hold down F4 while [Panasonic] boot screen is displayed until
“Phoenix Always” screen appears.
Click [Protect / Recover], and click [Phoenix Recover Pro 6].
Appendix
“Recover Pro 6” screen appears.
Click [Complete Restore].
Follow the on-screen instructions.
NOTE
Do not touch the power switch while using the Recover Pro.
To access the online manual
A Click [start] - [All Programs] - [Phoenix Applications] - [Docs], and double-click [UserGuides].
B Double-click the file of Recover Pro user’s guide or Phoenix Always user’s guide.
18
Hard Disk Data Erase Utility
When disposing the computer or transferring the ownership, erase all hard disk data in order to avoid data leakage.
Even if you erase the data or initialize the hard disk using normal Windows commands, the data can be read with some
special software. Use the hard disk data erase utility to erase the data completely.
Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s
license agreement.
The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunctions or other operational errors, data may not be completely erased. There are also specialized devices that may be
able to read data that has been erased using this method. If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Matsushita Electric Industrial Co., Ltd. will bear no
responsibility for losses or damages suffered as a result of the use of this utility.
Even if hard disk data erase is performed, the number of times of DVD’s region code setting will not be reset.
This utility cannot erase data for specific partitions.
Preparation
Prepare the following items:
• The Product Recovery DVD-ROM (included)
• Panasonic CD/DVD drive (included)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until hard disk data erase is complete.
Turn off the computer and insert the CD/DVD drive into the multimedia pocket
Reference Manual “Multimedia Pocket”).
Turn on the computer, and press F2 several times while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
Select the [Boot] menu, then select [IDE MP] and press F6 until [IDE MP] is at the top of
the boot priority order.
Select the [Security] menu and set [DVD Operation] to [Enable].
Set the Product Recovery DVD-ROM into the CD/DVD drive.
Press F10.
Useful Information
NOTE
Troubleshooting
When the hard disk contains the Recover Pro backup data, the Recover Pro backup area is lost as well.
Getting Started
CAUTION
Press 2 to execute [2. [Erase HDD]].
To cancel this operation, press 0.
At the confirmation message, press Y.
When [<<< Start menu >>>] is displayed, press Enter.
Appendix
At the confirmation message, select [Yes] and press Enter.
The computer restarts.
The approximate time required for erasing data will be displayed.
10
Press Space.
At the confirmation message, press Enter.
The hard disk erase process starts. When the operation is completed, the [Hard disk data has been deleted.]
message will appear. If a problem has occurred during the operation, an error message will appear.
To cancel partway, press Ctrl + C. The data erasure will be up to that point.
11
Remove the Product Recovery DVD-ROM, and then press any key to turn off the computer.
19
Reinstalling Software
Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk
data including the backup data of the Recover Pro will be erased.
Back up important data to other media or an external hard disk before reinstallation.
Preparation
Prepare the following items:
• The Product Recovery DVD-ROM (included)
• Panasonic CD/DVD drive (included)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until reinstallation is complete.
Even if reinstallation is performed, the number of times of DVD’s region code setting will not be reset.
If you have installed the Recover Pro ( page 17),
• Select [1] or [2] in the step 10 below. If you select [3], the Recover Pro will no longer function properly.
• Only when you want to save the data which you stored in the separate partitions other than the first partition and
the Recover Pro backup area, select [3] in the step 10 below and perform the following steps.
A After reinstallation, backup the data to external media (e.g., removable disc).
B Perform the reinstallation procedure again, and select [1] or [2] in the step 10.
C Return the data backed up in external media to the internal hard disk.
Turn off the computer and insert the CD/DVD drive into the multimedia pocket
Reference Manual “Multimedia Pocket”).
Turn on the computer, and press F2 several times while [Panasonic] boot screen is displayed.
Useful Information
Select the [Boot] menu, then select [IDE MP] and press F6 until [IDE MP] is at the top of
the boot priority order.
Troubleshooting
Getting Started
NOTE
Select the [Security] menu and set [DVD Operation] to [Enable].
Set the Product Recovery DVD-ROM into the CD/DVD drive.
Press F10.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
Write down all of the contents of the Setup Utility and press F9.
At the confirmation message, select [Yes] and press Enter.
At the confirmation message, select [Yes] and press Enter.
The computer will restart.
Press 1 to execute [1. [Recovery]].
Appendix
The License Agreement screen appears.
To cancel partway, press 0.
Press 1 to select [1. Yes, I agree to the provisions above and wish to continue!].
10
Select the settings.
[2]: Enter the size of operating system partition and press Enter.
(The size of data partition will be determined by subtracting the operating system partition size from the
maximum size.)
[3]: Windows will be installed in the first partition.
(The size of the first partition must be 20 GB or more. If smaller, installation will not be possible.)
At the confirmation message, press Y.
Reinstallation starts automatically. (It will take approximately 30 - 60 minutes.)
Do not interrupt reinstallation, for example by turning off the computer or pressing Ctrl + Alt + Del. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted.
11
20
Remove the Product Recovery DVD-ROM, and then press any key to turn off the computer.
12
Turn on the computer, and press F2 several times while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
13
Press F9.
At the confirmation message, select [Yes] and then press Enter.
The Setup Utility settings excluding the password(s) will return to the default values.
14
Select the [Exit] menu and then select [Save Current Values], then press Enter.
At the confirmation message, select [Yes] and press Enter.
Perform the First-time Operation (
page 11).
17
Start the Setup Utility and change the settings as necessary.
Useful Information
16
Troubleshooting
If additional instructions are included with the computer, be sure to read them. It may be necessary to perform
additional operations during the following procedure.
Getting Started
Turn the computer off by using the power switch.
Appendix
15
21
Error Code/Message
Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support ( page 36).
Error Code/Message
Solution
Appendix
Troubleshooting
Useful Information
Getting Started
0211 Keyboard error
22
Disconnect external keyboard or mouse.
0251 System CMOS
checksum bad Default configuration
used
An error has occurred in the memory of Setup Utility settings. This occurs when the memory
content is changed by an unexpected program operation, etc.
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 36).
0271 Check date and
time settings
The date and time settings are not correct.
Start the Setup Utility and set the correct date and time.
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 36).
0280 Previous boot
incomplete - Default
configuration used
Startup has failed repeatedly, so the Setup Utility settings have been returned to the default
values to startup the computer.
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
Press  to Setup
Write down the error details and press F2 to start the Setup Utility. Change the settings if
necessary.
Operating System not
found
The operating system is not installed in the floppy disk or the hard disk that you are going to
boot from.
If using a floppy disk, change the disk to the one you can use for boot.
If using the hard disk, check if the hard disk is recognized in [Information] menu of the
Setup Utility. If the hard disk is recognized, perform the reinstallation ( page 20). If not,
contact Panasonic Technical Support ( page 36).
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard slot] to [Disable] in the [Advanced] menu of the Setup Utility.
RAM Module Failed
When the RAM module is not inserted correctly or the RAM module is not conforming to the
computer’s specifications, so a beep will sound and the “RAM Module Failed” message will
be displayed when you turn the power on.
Press the power switch for four seconds or longer to turn off the computer, confirm that
the RAM module conforms to the specifications, and reinsert it.
To start the Setup Utility
A Restart the computer.
B Press F2 several times while [Panasonic] boot screen is displayed.
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support ( page 36). You can also check the computer’s status in the PC Information Viewer
Reference Manual “Check the Computer’s Usage Status”).
Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then connect them again.
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
The power is turned on but
“Warming up the system (up
to 30 minutes)” appears.
The computer is warming up before start up. Wait for the computer to start up (takes
up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed
to warm up and does not start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on
the power once more.
Cannot turn on the computer.
The computer does not
resume from standby mode.
(The power indicator blinks
quickly in green.)
Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour,
then turn on the power once more.
You have forgotten the
password.
Supervisor Password or User Password: Contact Panasonic Technical Support
( page 36).
Administrator password:
• If you have a password reset disk, you can reset the administrator password. Set
the disk and enter any wrong password, then follow the on-screen instructions and
set a new password.
• If you do not have a password reset disk, reinstall ( page 20) and set up Windows, and then set a new password.
“Remove disks or other
media. Press any key to
restart” or a similar message appears.
A floppy disk is in the drive and it does not contain system startup information.
Remove the floppy disk and press any key.
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
If the problem persists after removing the disk, it may be a hard disk failure. Contact
Panasonic Technical Support ( page 36).
Windows startup and operation is slow.
Press F9 in the Setup Utility ( page 22 “To start the Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the
Setup Utility and make the settings again. (Note that the processing speed depends
on the application software, so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the residence.
Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster
local searches)].
The date and time are incorrect.
Make the correct settings. Click [start] - [Control Panel] - [Date, Time, Language,
and Regional Options] - [Date and Time].
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 36).
When the computer is connected to LAN, check the date and time of the server.
The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recalibration] screen appears.
The Battery Recalibration was canceled before Windows was shut down last time.
To start up Windows, turn off the computer by the power switch, and then turn on.
Useful Information
Cannot start up.
The power indicator or battery indicator is not lit.
Getting Started
Starting Up
Troubleshooting
23
Troubleshooting (Basic)
Starting Up
[Enter Password] does not
appear when resuming from
standby/hibernation.
The password you have set in the Setup Utility is not requested at resuming. To use
the password security at resuming, set the Windows password.
A Click [start] - [Control Panel] - [User Accounts] and select the account, and set
the password.
B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced] and add a check mark for [Prompt for password when computer
resumes from standby].
Cannot resume.
An error may occur when the computer automatically enters the standby or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
Troubleshooting
Useful Information
Getting Started
Other startup problems.
Entering Password
On the [Enter Password]
screen, a beep sounds and
the password cannot be
entered.
The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.
Even after entering the
password, [Type your password] is displayed again.
The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press Caps Lock to disable the Caps Lock
mode, and then input.
Shutting down
Appendix
Windows does not shut
down.
24
Press F9 in the Setup Utility ( page 22 “To start the Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the
Setup Utility and make the settings again.
Remove all peripheral devices.
Check to see if there was a disk error.
A Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].
B Click [Tools] - [Check Now].
C Select the option in [Check disk options] and click [Start].
Start the computer in Safe Mode and check the error details. When the [Panasonic]
boot screen disappears*1 at startup, press and hold F8 until the Windows Advanced
Options Menu is displayed.
*1
When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Utility, [Enter Password] appears after the [Panasonic] boot screen disappears. As
soon as you enter the password and press Enter, press and hold F8.
Remove the USB device and the ExpressCard.
Wait one or two minutes. It is not a malfunction.
Display
No display.
The external display is selected. Press Fn + F3 to switch the display. Wait until the
display has been switched completely before pressing Fn + F3 again.
When using an external display,
• Check the cable connection.
• Turn on the display.
• Check the settings of external display.
The display is turned off by the power-saving function. To resume, do not press the
direct selection keys, but press any other key like Ctrl.
The computer entered standby or hibernation by the power-saving function. To
resume, press the power switch.
Changing the number of display colors and resolution may affect the screen. Restart
the computer.
When using Simultaneous display, set the same display colors for the external display as those for the LCD.
When using Simultaneous display, do not press Fn +F3.
Connecting/disconnecting an external display may affect the screen. Restart the computer.
During Simultaneous display, one of the screens
becomes disordered.

When using the Extended Desktop, use the same display colors for the external display as those used by the LCD.
If you continue to experience problems, try changing the display by clicking [start] [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver for Mobile] [Display Devices].
When the [Command Prompt] is set to “Full Screen” by pressing Alt + Enter, the
picture is displayed on one of the screens only. When the window display is restored
by pressing Alt + Enter, the picture is displayed on both screens.
Simultaneous display cannot be used until Windows startup is complete (during
Setup Utility, etc.).
The external display does
not work normally.
If the external display does not support the power saving function, it may not work
normally when the computer enters the power saving mode. Turn off the external
display.
Touch Pad
The cursor does not work.
When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
(Press
, U, and R to select [Restart].)
If the computer does not respond to keyboard commands, read “No response”
( page 26).
Cannot input using the
touch pad.
Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.
Reference Manual
The Reference Manual is
not displayed.
Install Adobe Reader.
A Log on to Windows as an administrator.
B Click [start] - [Run], input [c:\util\reader\AdbeRdr70_enu_full.exe], then click
[OK].
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for updates now].
Useful Information
The screen is disordered.

Troubleshooting
The screen is darker when the AC adapter is not connected. Press Fn + F2 and
adjust the brightness. As you increase the brightness, battery consumption
increases.
You can separately set the brightness for when the AC adaptor is connected and
when not connected.
Appendix
The screen is dark.
Getting Started
Display
25
Troubleshooting (Basic)
Reinstalling B’s Recorder/B’s CLiP
A serial number is
requested when reinstalling.
Input the following serial number
B’s Recorder: HT5PAA-AAAD-3775-4015
B’s CLiP: HG5PAA-AAAC-2804-1478
Recover Pro
Appendix
Troubleshooting
Useful Information
Getting Started
Cannot install Recover Pro
26
Recover Pro cannot be installed when four primary partitions exist. Reduce the number
of primary partitions to three or less before installation. You can check the number of the
primary partitions in the order of [start] - [Control Panel] - [Performance and Maintenance] - [Administrative Tools] - [Computer Management] - [Disk Management].
Recover Pro cannot be installed when a backup area is remaining on the hard disk.
Try one of the following methods:
• If the backup area has complete backup data and you want to restore that data:
Follow the “Complete Restore” instructions in “Hard Disk Backup Function (Recover
Pro)” ( page 18) to restore the data.
• To return the computer to its condition at the time of shipment:
Reinstall the software ( page 20).
• In step 10, do not select “3. Reinstall Windows to the first partition.”
• If you do not need the data in the backup area, or if it is corrupted, or if does not
include complete backup data:
A Access [http://www.phoenix.com/en/Customer+Services/Utilities/
Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover Pro
6”.
B Delete the backup area using “Cleanup Utility for Recover Pro 6”.
C Reinstall Recover Pro.
In this case, all data in the backup area will be lost.
An unnecessary backup
area is present (is left) when
Recover Pro is not installed.
Perform the following steps.
A Access [http://www.phoenix.com/en/Customer+Services/Utilities/
Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover Pro
6”.
B Delete the backup region using “Cleanup Utility for Recover Pro 6”.
Some parts of the hard disk
cannot be File Backed up.
The hard disk area encrypted by security software may not be backed up. Exclude the
area from the File Backup object.
Others
No response.
Press Ctrl+Shift+Esc to open Task Manager and close the software application
that is not responding.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Press Alt+Tab to check.
Press the power switch for four seconds or longer to shut down the computer, and
then press the power switch to turn it on. If the application program does not work
normally, uninstall and reinstall the program. To uninstall, click [start] - [Control
Panel] - [Add or Remove Programs].
Hardware Diagnostics
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility
to determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
The beep will not sound if mute is using Windows.
Only for model with wireless LAN
*3 Only for model with wireless WAN
*4 Only for model with Bluetooth
*5 Only for model with Smart Card slot
*2
Regarding the PC-Diagnostic Utility
NOTE
Run this utility using the default settings in the Setup Utility. If the Setup Utility or other settings will not allow a hardware to be executed, the hardware icon will be displayed in gray.
For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.
When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. The extended diagnostic check is
more detailed, and so requires a longer period of time to run.
When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is
running, sounds may be generated from the speakers. These are not malfunctions.
You can check the status of the diagnostic check by the display color (A) on the left side of the hardware icon.
• Aqua: Not running diagnostic check
• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors differs depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is A
complete.
• Green: No problems discovered
• Red: Problems discovered
Useful Information
*1
Troubleshooting
Software cannot be checked using this utility.
CPU
Memory
Hard Disk
CD/DVD drive
Video Controller
Sound*1
Modem
LAN
Wireless LAN*2
Wireless WAN*3
Bluetooth*4
USB
IEEE 1394
PC Card Controller
SD Card Controller
Smart Card*5
Serial Port
Keyboard
Touch Pad
Getting Started
Hardware that can be checked using the PC-Diagnostic Utility
27
Hardware Diagnostics
We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the
internal keyboard instead.
Operations
Touch pad operations
Internal keyboard operations
Select icon
Place the cursor above the icon
Press Space, and then press

( (close) cannot be selected)
Click the icon
Tap or click (right click cannot be used)
Press Space above the icon
Complete the PC- Diagnos- Click
tics Utility and then restart
the computer
(close)
Press Ctrl+Alt+Del.
Getting Started
By clicking the icon, you can execute the following operations:
•
: Start the diagnostic check from the beginning
•
: Stop the diagnostic check (You cannot restart the check partway through by clicking
•
: Display help (click the screen or press Space to return to the original diagnostic check screen)
Running the Diagnostic Check
Disconnect any peripheral devices (e.g., storage device) before running the diagnostic check.
Useful Information
Connect the AC adaptor and turn on the wireless switch. (
page 9)
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.
Turn on or restart the computer, and press F2 for several times while [Panasonic] boot
screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recommend that you make a note of the settings that are changed.
Press F9.
Troubleshooting
At the confirmation message, select [Yes] and press Enter.
Press F10.
At the confirmation message, select [Yes] and press Enter.
The computer will restart.
Press Ctrl+F7 while [Panasonic] boot screen is displayed.
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
If the password is requested, enter the password.
The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayed on
the left side of the hardware icon ( page 27). If the touch pad does not operate properly, press Ctrl+Alt+Del
to restart the computer, or press the power switch to turn the power off, and then restart the PC-Diagnostic Utility.
Appendix
NOTE
Using the following procedure, you can run a diagnostic check on a specified hardware component,
or run an extended diagnostic check on the memory or the hard disk.
A Click
to stop the diagnostic check.
B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).
When running a check on the memory or the hard disk, clicking the icon once will turn on the
e.g. hard disk
extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon
will be displayed in gray (D).
C Click
to start the diagnostic check.
28
6
When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact
Panasonic Technical Support ( page 36).
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the
software ( page 20).
NOTE
Useful Information
(close), or press Ctrl+Alt+Del to restart
Troubleshooting
After the diagnostic check is complete, click
the computer.
Appendix
Getting Started
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST
FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.
29
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”)
ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY
DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Matsushita Electric Industrial Co., Ltd. (“MEI”) has developed or otherwise obtained the Programs and hereby licenses
their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to
achieve your intended results, and for the installation, use and results obtained therefrom.
Appendix
Troubleshooting
Useful Information
Getting Started
LICENSE
A. MEI hereby grants you a personal, non-transferable and non-exclusive right and license to use the Programs in
accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only a
LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership
nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs
and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership
and rights shall remain with MEI or its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of MEI.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or
attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your transfer of the single
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,
to the same party or destroy any such copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you
must reproduce and include any such notice or product identification on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate
this license at any time by destroying, at your expense, the Programs and related documentation together with all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions thereof
set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any
such termination, you agree to destroy, at your expense, the Programs and related documentation together with all copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
About Intel® software products
The enclosed software products and documentation were developed at private expense, and are provided with
“RESTRICTED RIGHTS.” Use, duplication or disclosure by the government is subject to restrictions as set forth in
FAR 52.227-14 and DFARS 252.227-7013 et. seq. or its successor. The use of this product by the government
constitutes acknowledgment of Intel’s proprietary rights in the product.
30
Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic® (le “Produit”) sont exclusivement concédés en
licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles
cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et
conditions des présentes.
C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni
distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de
temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de MEI.
D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation
les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde
uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les Logiciels.
Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.
E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du
Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez
céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels
ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.
F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification de
produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur toutes
les copies des Logiciels.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs
copies, de façon électronique ou mécanique, en tout ou en partie.
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à
l’exception de ce qui est expressément stipulé dans ce contrat.
Useful Information
B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.
Troubleshooting
Licence
A. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les
Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un droit
limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’obtenir aucun droit de
titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des
algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels et la
documentation les accompagnant, dont les titres, la propriété et les droits resteront tous à MEI ou à leurs
propriétaires.
Getting Started
Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par
les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour
obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.
Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation
antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,
avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous
ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de
détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme
que ce soit.
Appendix
Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé au
paragraphe E ci-dessus, votre licence est automatiquement résiliée.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,
clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu
entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre
communication entre nous, relativement à l’objet du présent contrat.
31
Specifications
This page provides the specifications for the basic model CF-52AJCBDBM / CF-52BJCBZBM / CF-52AJCHDBM / CF52CCABXBM / CF-52DCABZBM. The model number is different according to the unit configuration.
To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
To check CPU speed, memory size and the hard disk drive (HDD) size:
Run the Setup Utility (
Reference Manual “Setup Utility”) and select [Information] menu.
[CPU Speed]: CPU speed, [System Memory]: Memory size, [Hard Disk]: Hard disk drive size
Getting Started
Main Specifications
Model No.
CF-52AJCBDBM / CF-52BJCBZBM /
CF-52AJCHDBM
CF-52CCABXBM / CF-52DCABZBM
CPU
Intel® Core™ 2 Duo Processor T7300
(2.0 GHz, 4 MB*1 L2 cache, 800 MHz FSB)
Intel® Core™ 2 Duo Processor T7100
(1.8 GHz, 2 MB*1 L2 cache, 800 MHz FSB)
Chipset
Mobile Intel® PM965 Express Chipsets
Mobile Intel® GM965 Express Chipsets
Memory*1*2
1024 MB (4096 MB Max.)
1024 MB (4096 MB Max.)
Video Memory*1*3
512 MB
UMA (128 MB Max.)
Hard Disk Drive*4
120 GB
80 GB
CD/DVD drive
page 33
Troubleshooting
Useful Information
Display Method
Internal
LCD*5
Appendix
15.4 WXGA type (TFT)
65,536/16,777,216 colors
(800 × 600 dots/1024 × 768 dots/1280 × 768
dots/1600 × 1200 dots/1920 × 1080 dots/
1920 × 1200 dots)
65,536/16,777,216 colors (800 × 600 dots/
1024 × 768 dots/1280 × 768 dots/1280 × 800
dots)
65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024 dots/
1600 × 1200 dots/1920 × 1080 dots/1920 × 1200 dots/2048 × 1536 dots)
External Display*6
Wireless LAN*7
page 34
Bluetooth*8
page 34
LAN
IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T
Modem
Data: 56 kbps (V.92) FAX: 14.4 kbps
Sound
WAVE and MIDI playback, Stereo speaker, Intel® High Definition Audio subsystem support
Security Chip
TPM (TCG V1.2 compliant)*9
Card Slot
Type I or Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA)
PC Card
ExpressCard
SD Memory
Card*10
Smart Card*12
ExpressCard/34 or ExpressCard/54 x 1
x 1, Data transfer rate = 8 MB per second*11
x1
RAM Module Slot
200-pin, 1.8 V, SO-DIMM, DDR2 SDRAM, PC2-5300 Compliant
Interface
USB port (4-pin, USB 2.0) x 4, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port
(RJ-45), External display port (Mini Dsub 15-pin female), IEEE1394a Interface Connector (4-pin
× 1), Microphone Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5
DIA, Impedance 32 Ω, Output Power 4 mW × 2, Stereo)
Keyboard / Pointing Device
87 keys / Touch Pad
Power Supply
AC adaptor or Battery pack
*13
AC Adaptor
32
15.4 WUXGA type (TFT)
Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 8.0 A
Main Specifications
Operating Time*14
Approx. 2 hours to 4 hours*15
(Approx. 4 hours*16)
Charging Time*14
Approx. 4.5 hours
Clock Battery
Coin type lithium battery 3.0 V
Power Consumption*17
Approx. 60 W*18/ Approx. 100 W
(Maximum when recharging in the ON state)
Approx. 2.5 hours to 5.5 hours*15
(Approx. 5.5 hours*16)
Approx. 45 W*18/ Approx. 100 W
(Maximum when recharging in the ON state)
Physical Dimensions (W × H × D) 355 mm × 46 - XX.X mm × 257 mm {XX.X" × X.X - X.X" × XX.X"}
(including the carrying handle)
Weight
(including the carrying handle)
Approx. X.X kg {Approx. 6.96 lb.}
Operation Environment
Temperature: 5 °C to 35 °C {41 °F to 95 °F}
Humidity: 30% to 80% RH (No condensation)
Storage Environment
Temperature: -20 °C to 60 °C {-4 °F to 140 °F}
Humidity: 30% to 90% RH (No condensation)
Operating System
Microsoft® Windows® XP Professional Service Pack 2 with Advanced Security Technologies
(NTFS File System)
Utility Programs
DMI Viewer, Adobe Reader, PC Information Viewer, SD Utility, Icon Enlarger, Loupe Utility,
WinDVD™ 5 (OEM Version), B’s Recorder GOLD8 BASIC, B’s CLiP 6,
Intel® PROSet/Wireless Software*7, Bluetooth™ Stack for Windows® by TOSHIBA*8,
Wireless Switch Utility, Hotkey Settings, Battery Recalibration Utility,
Infineon TPM Professional Package*20, Recover Pro™ 6*20
Setup Utility, Hard Disk Data Erase Utility*19
CD/DVD Drive
CD/DVD Drive
DVD MULTI Drive
Data
Transfer
Rate*21
Reading*22
DVD-ROM: 8X (Max.), CD-ROM: 24X (Max.)
Writing*23
CD-R: 4X/10X/10-16X/10-20X/10-24X
CD-RW: 4X
High-Speed CD-RW: 4X/10X
Ultra-Speed CD-RW: 4X/10X/10-16X/10-20X/10-24X
DVD-R: 1X/2X/2-4X/2-6X/2-8X
DVD-RW: 1X/2X/2-4X/2-6X
DVD-RAM: 2X/3X/3-5X
+R: 2.4X/2.4-4X/2.4-6X/2.4-8X
+R DL: 2.4X/2.4-4X
+RW: 2.4X/2.4-4X
High-Speed +RW: 3.3X/3.3-6X/3.3-8X
Supported
Discs/
Format*4
Reading
DVD-ROM (4.7 GB, 8.5 GB, 9.4 GB, 17 GB), DVD-Video, DVD-R (1.4 GB, 3.95 GB, 4.7 GB),
DVD-R DL (8.5 GB), DVD-RW*24 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM*25 (1.4 GB,
2.8 GB, 4.7 GB, 9.4 GB), +R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-Audio, CD-ROM,
CD-R, Photo CD, Video CD, CD-RW, CD TEXT, CD-EXTRA
Writing
DVD-R (1.4 GB, 4.7 GB for General), DVD-R DL (8.5 GB),
DVD-RW*24 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM*25 (1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB),
+R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-R, CD-RW
Getting Started
Li-ion 11.1 V, 7.65 Ah
Useful Information
Battery Pack
CF-52CCABXBM / CF-52DCABZBM
Troubleshooting
CF-52AJCBDBM / CF-52BJCBZBM /
CF-52AJCHDBM
Appendix
Model No.
33
Specifications
Wireless LAN 
Intel® Wireless WiFi link 4965 AGN (802.11 a + b + g)*26
Data Transfer Rates*27
IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)
Standards Supported
IEEE802.11a/IEEE802.11b/IEEE802.11g
Transmission method
OFDM system, DSSS system
Wireless Channels Used
IEEE802.11a: Channels 36/40/44/48/52/56/60/64/149/153/157/161/165
IEEE802.11b/IEEE802.11g: Channels 1 to 11
RF Frequency Band
IEEE802.11a: 5.18-5.32 GHz, 5.745-5.825 GHz
IEEE802.11b/IEEE802.11g: 2.412-2.462 GHz
Useful Information
Getting Started
Bluetooth™ 
Bluetooth Version
Transmission method
FHSS system
Wireless Channels Used
Channels 1 to 79
RF Frequency Band
2.402-2.48 GHz
*1
*2
*3
*4
*5
*6
*7
Troubleshooting
*8
*9
*10
*11
Appendix
*12
34
2.0 + EDR
*13
1MB = 1,048,576 bytes
You can physically expand the memory up to 4 GB, but the
total amount of usable memory available will be less depending on the actual system configuration.
A segment of the main memory is allotted automatically
depending on the computer’s operating status. The size of
the Video Memory cannot be set by the user.
1GB = 1,000,000,000 bytes. Your operating system or some
application software will report as fewer GB.
A 16,777,216 color display is achieved by using the dithering
function.
Maximum resolution depends on the specifications of the
external display.
Only for model with wireless LAN
Only for model with Bluetooth
For information on TPM, click [start] - [Run] and input
“c:\util\drivers\tpm\README.pdf”, and refer to the Installation
Manual of “Trusted Platform Module (TPM)”.
Operation has been tested and confirmed using Panasonic
SD Memory Cards with a capacity of up to 2 GB.
Operation on other SD equipment is not guaranteed.
This computer is not compatible with MultiMediaCards or
SDHC Memory Cards. Do not insert these kinds of cards.
Theoretical value and not the actual speed. The transfer rate
does not become higher even if you use a card that supports
the higher transfer rate.
Only for model with Smart Card slot

The AC adaptor is compatible with power sources up to
240 V AC adaptor. The computer is supplied with a 125 V
AC compatible AC cord. 20-M-2-1
*14
*15
*16
*17
*18
*19
*20
*21
*22
*23
*24
*25
*26
*27
Varies depending on the usage conditions.
Measured using BatteryMark™ Version 4.0.1 (LCD brightness: Maximum - Minimum)
Measured using MobileMark™ 2005 (LCD brightness: 60 cd/m2)
Approx. 0.9 W when the battery pack is fully charged (or not
being charged) and the computer is OFF.
Approx. 1.5 W when the Wake up from LAN has been enabled.
This product meets the ENERGY STAR guideline for energy
efficiency.
Rated power consumption 23-E-1
The Product Recovery DVD-ROM is required.
You need to install to use the feature.
The data transfer rate of DVD per 1X speed is 1,350 KB/s.
The data transfer rate of CD per 1X speed is 150 KB/s.
If an unbalanced disc (e.g., the balance has been displaced
from the center) is inserted, the speed may become slower if
there are large vibrations while the disc is rotating.
Depending on the disc, the writing speed may become slower.
Does not support DVD-RW Ver.1.0.
DVD-RAM: Only non-cartridge type or removable cartridge
type can be used.
It does not correspond to IEEE802.11n.
These are speeds specified in IEEE802.11a+b+g standards.
Actual speeds may differ.
LIMITED WARRANTY
For U.S.A.
Panasonic Computer Solutions Company - Worldwide Product Warranties
Section 1: Limited Warranty - Hardware
Main Battery
The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded in
Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery furnished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.
Options and Accessories
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period specified from the date of purchase or as specifically stated:
•
•
•
•
•
•
•
•
•
•
•
•
AC Adaptor / Power Cord – 3 Years
Memory Card (Panasonic Brand) – 3 Years
Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years
Port Replicator / I-O Box / Device Cradle (like CF-08) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy, CD/
DVD), GPS, Bluetooth, Smartcard Reader, and Fingerprint readers – 3 Years or assumes warranty period of the unit in which it
is installed provided the integration was performed by Panasonic or an Authorized Options Integrator.
Hard Drive (separately purchased) – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger – 1 Year
Standard or Digitizer Stylus Pens – 90 Days (physical damage excluded)
Useful Information
Laptop Computers – 3 Years
PDRC - LCD and Keyboard Assemblies – 3 Years
MDWD – Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years
Hand-held Computers (P1/P2) – 1 Year
Arbitrator Video Camera – 1 Year
Arbitrator Recorder Unit – 1 Year
Arbitrator Remote Control Panel – 1 Year
Arbitrator Wireless Receiver Unit – 1 Year
Arbitrator P2 Card(s) (All Sizes) – 1 Year
Arbitrator Wireless Microphone(s) / Transmitter – 90 Days
Arbitrator System Component Interconnect Cables – 90 days
Troubleshooting
•
•
•
•
•
•
•
•
•
•
•
Getting Started
Panasonic Computer Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts,
free of charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase in
the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt
or other proof of date of original purchase will be required before warranty performance is rendered.
Panasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which
the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days
from the date of delivery thereof to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet
your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation for any
defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects that have
been caused by operation of the disk(s) or other media.
Appendix
Section 2 - Limited Warranty - Software
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States or
other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service Center, together with a copy of the purchase receipt, within the aforesaid warranty period. The customer is responsible for ensuring that
all data is backed up and made secure during normal use and before sending a unit for service.
35
LIMITED WARRANTY
Section 3 - Limited Warranty Exclusions
Appendix
Troubleshooting
Useful Information
Getting Started
Specifically excluded from the warranty are:
36
• All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables,
straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a separate warranty.
• Failures related to the product operating system, hard drive image, software setup, software program, virus, other program(s)
or file(s) on the hard drive or in any computer memory location.
• Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
• Any unit or device with a missing or altered model number or serial number label
• Damage which occurs in shipment
• Failures which are caused by products not supplied by Panasonic
• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, neglect,
installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with product
use instructions
• Failures due to service by anyone other than a Panasonic Authorized Service Provider
• Failures caused by improper integration by any company other than Panasonic Configuration and Integration Centers.
• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
• Damage that is attributable to acts of God
This warranty only covers failures due to defects in materials or workmanship which occur during normal use.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS
AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free 24 hour hotline at 1-800LAPTOP5.
DIAL TOLL FREE: 1-800-LAPTOP5 (1-800-527-8675)
Web Site : www.panasonic.com/toughbook
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Defective Materials or Workmanship
•
•
•
•
•
One (1) Year from Date of
Original End User Customer
Purchase
Defective Materials or Workmanship
• Standard or Digitizer Stylus Pen
Ninety (90) Days from Date of
Original End User Customer
Purchase
Defective Materials or Workmanship
• All consumable items including protection film, cleaning cloth,
carry case, tether and harness
No Coverage
Hand-held Computers
Battery
Battery charger
Auto Adaptor
External USB Drives
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature
of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for
instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts
on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original
period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure
of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase.
No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.
SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are
supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date
of receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.
Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and
you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the
media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,
or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling,
modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to
or loss of any program, data or removable storage media.
Useful Information
Type of Failure Coverage
Three (3) Years from Date of
Original End User Customer
Purchase
Troubleshooting
Period of Coverage
• Laptop Computers (except Battery) and AC Adaptor
• Factory/PCI installed options including Wireless WAN, GPS,
Bluetooth, Finger print reader, Backlit keyboard, Memory
Card and Media Bay Drives (Floppy, CD/DVD)
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator
Appendix
Scope of Coverage
Getting Started
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software
media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under
normal use, subject to the terms set forth below, during the period of warranty coverage specified.
GENERAL
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,
OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS,
PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU
FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE
OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.
37
GARANTIE LIMITÉE
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des
logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.
Éléments couverts
Durée de couverture
Appendix
Troubleshooting
Useful Information
Getting Started
• Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur Trois (3) ans à partir de la
• Options installées en usine/par PCI incluant : WAN sans fil,
date d’achat original.
GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD)
• Écran mobile sans fil
• Ensembles PDRC – ACL et clavier
• Duplicateur de port
•
•
•
•
•
Un (1) an à partir de la date
d’achat original.
Ordinateurs de poche
Batterie
Chargeur de batterie
Adaptateur pour voiture
Périphériques USB
Type de couverture
Défauts de pièces et de fabrication
Défauts de pièces et de fabrication
• Stylo pointeur standard ou pour numériseur graphique
Quatre-vingt-dix (90) jours à
Défauts de pièces et de fabricapartir de la date d’achat original. tion
• Tous les articles consommables incluant les pellicules protectrices,
chiffons de nettoyage, étuis de transport, longes et sangles
Aucune couverture
Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance. Un reçu ou
toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte par la présente
garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation sera fait conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre
pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation, une
utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/
ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. PANASONIC DÉCLINE
TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3 Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique
de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage
et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire d’information FAA: AC (Advisory Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de
même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou
perte subi pendant le transport si vous avez choisi le transporteur.
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur lequel
le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au
Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit
pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du
logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est
retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante
(60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème.
Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de
logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte
d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un
produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant,
ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une
tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité
pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.
GÉNÉRALITÉS
38
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES
GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS
ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT
INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE
PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS
APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer.
Appendix
Troubleshooting
Useful Information
Getting Started
MEMO
39
As an ENERGY STAR® Partner, Matsushita Electric Industrial Co., Ltd. has
determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Outline of the International ENERGY STAR® Office Equipment Program
The international ENERGY STAR® Office Equipment Program is an international program that promotes energy
saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
For information about ENERGY STAR®, refer to the following web site:
http://www.energystar.gov
22-E-2
Panasonic Computer Solutions Company
3 Panasonic Way, Panazip 2F-5,
Secaucus, NJ 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
© 2007 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.
Printed in Taiwan
TA0507-0
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