Panasonic KX FM220 User Manual To The 7ae8aa1d Dd73 44ee B50a 19dc942e0814

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Model No.

KX-FM220

TO GET STARTED
EASILY,
PLEASE READ
THIS SECTION FIRST.

Advanced
Operations

OPERATING INSTRUCTIONS

Quick Start

Multi-Function
Plain Paper FAX

Special Settings
Multi-Function
Center
Troubleshooting
and Routine Care

FOR OPERATION ASSISTANCE,
CALL 1-800-HELP-FAX (1-800-435-7329)
OR SEND A FAX TO 1-215-741-2069.

¡This product is designed for use in the
United States of America, and may not
operate in other countries. (See page
106 for more details.)
¡Este producto ha sido diseñado para su uso
en los Estados Unidos de América, y puede
no funcionar correctamente en otros países.
(Consulte la página 106 para tener más
detalles.)

General
Information

Please read these Operating Instructions
before using the unit and save for future
reference.

Thank you for purchasing the Panasonic Multi-Function Plain Paper Facsimile.

Welcome to the world of Panasonic facsimiles.
This Panasonic compact plain paper facsimile combines the telephone, telephone
answering system, copier, scanner, PC Fax and printer functions to provide you with more
efficient office or home use. By utilizing these convenient features, you can maximize the
effectiveness of this unit.

Things you should keep records of
Attach your sales receipt here
For your future reference

Date of purchase

Serial No.
(found on the bottom of the unit)

Dealer’s name and address

Dealer’s telephone number

Caution:
¡The telephone Protection Act of 1991 requires the following information to be clearly stated either at the top
or bottom margin of the first message page when transmitting messages via telephone facsimile;
—Date and time of transmission,
—Identification of the business, entity or person(s) sending the facsimile and,
—Telephone number of the business, entity or person(s).
To program this information into your facsimile machine, complete all the instructions on pages 13 through
15.
¡Note that the images of copied or received documents will remain on the used film. When disposing of the
used film, use discretion.
¡Do not rub or use an eraser on the printed side, as the print may smear.

Trademarks
IBM is a registered trademark of International Business Machines Corporation.
Microsoftg and Windowsg are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
All other trademarks identified herein are the property of their respective owners.

Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written
consent of KME and its licensee.
j Kyushu Matsushita Electric Co., Ltd. 1997

Important safety instructions
When using this unit, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on
this unit.
3. Unplug this unit from AC outlets before
cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example:
near a bath tub, wash bowl, kitchen sink, etc.
5. Place this unit securely on a stable surface.
Serious damage and/or injury may result if the
unit falls.
6. Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on the unit.
If you are not sure of the type of power
supplied to your home, consult your dealer or
local power company.
8. For safety purposes this product is equipped
with a three prong grounded plug. If you do
not have this type of outlet, please have one
installed. Do not use any type of adaptor plug
to defeat this safety feature.
9. Do not place objects on the power cord. Install
the unit where no one can step or trip on the
cord.
10. Do not overload wall outlets and extension
cords. This can result in the risk of fire or
electric shock.
11. Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
12. To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorized servicenter when service is
required. Opening or removing covers may
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric
shock when the unit is subsequently used.
13. Unplug this unit from the wall outlet and refer
servicing to an authorized servicenter when
the following conditions occur:
A. When the power supply cord or plug is
damaged or frayed.
12. B. If liquid has been spilled into the unit.
12. C. If the unit has been exposed to rain or
water.

12. D. If the unit does not work normally by
following the operating instructions. Adjust
only controls covered by the operating
instructions. Improper adjustment may
require extensive work by an authorized
servicenter.
12. E. If the unit has been dropped or physically
damaged.
12. F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones
except cordless types. There may be a remote
risk of an electric shock from lightning.
15. Do not use this unit to report a gas leak, when
in the vicinity of the leak.

SAVE THESE
INSTRUCTIONS
INSTALLATION:
1. Never install telephone wiring during a lightning
storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.

WARNING:
To prevent the risk of fire or electrical shock, do
not expose this product to rain or any type of
moisture.

OTHER INFORMATION
¡Keep the unit away from electrical noisegenerating devices, such as fluorescent lamps
and motors.
¡The unit should be kept free from dust, high
temperature and vibration.
¡The unit should not be exposed to direct sunlight.
¡Do not place heavy objects on top of this unit.
¡Do not touch the plug with wet hands.

Table of Contents
Before you start

Quick Start

¡Included accessories RRRRRRRRRRRRRRRRRRRRRRR 6
¡Accessory order information RRRRRRRRRRRRRRRRRRRR 6
¡Overview RRRRRRRRRRRRRRRRRRRRRRRRRRRR 7

Installation
¡Installing the diverter RRRRRRRRRRRRRRRRRRRRRRR 8
¡Installing the paper RRRRRRRRRRRRRRRRRRRRRRRR 8
¡Connecting the telephone line and the power outlet RRRRRRRRR 10
¡Location of controls RRRRRRRRRRRRRRRRRRRRRRR 11
¡Help function RRRRRRRRRRRRRRRRRRRRRRRRRR 12

Initial preparation
¡Setting the date and time RRRRRRRRRRRRRRRRRRRRR 13
¡Setting your logo RRRRRRRRRRRRRRRRRRRRRRRR 14
¡Setting your facsimile telephone number RRRRRRRRRRRRRR 15

Basic operations
¡Making voice calls RRRRRRRRRRRRRRRRRRRRRRRR
¡Answering voice calls RRRRRRRRRRRRR
¡Making a copy RRRRRRRRRRRRRRRRRRRRRRRRR
¡Transmitting documents RRRRRRRRRRRRRRRRRRRRR
¡Receiving documents (receive mode, etc.) RRRRRRRRRRRRR
¡Operating the answering device RRRRRRRRRRRRRRRRRR

Advanced
Operations

Special receiving modes
FAX (FAX ONLY) mode (receiving fax documents only)RRRRRRRRRR
TEL/FAX mode (automatic voice and fax recognition) RRRRRRRRRR
Automatic dialing
Storing telephone numbers for automatic dialingRRRRRRRRRRRRR
Making voice calls using automatic dialing RRRRRRRRRRRRRRR
Transmitting documents using automatic dialing RRRRRRRRRRRRR
Electronic telephone directory (selecting a station name in the directory) RR
Telephone
Voice contact (talking to the caller during or
after fax reception or transmission) RRRRRRRRRRRRRRRRR
TONE, FLASH and REDIAL/PAUSE buttons RRRRRRRRRRRRRR
Special sending features
Polling (retrieving fax documents) RRRRRRRRRRRRRRRRRRR
Delayed transmission (sending a fax at a later time) RRRRRRRRRRR
Reserving transmission during fax reception RRRRRRRRRRRRRR
Special receiving features
Remote fax receiving (using an extension telephone to receive a fax message)
Receiving with a distinctive ring service RRRRRRRRRRRRRRRR
Answering device
Recording your own greeting messages RRRRRRRRRRRRRRRR
Transferring incoming call messages RRRRRRRRRRRRRRRRR
Operating the answering device from a remote telephone RRRRRRRR
Enhanced copy features
Making a reduction copy RRRRRRRRRRRRRRRRRRRRRRR

For Assistance, Call 1-800-435-7329

16
17
18
20
22
26

29
30
33
34
34
35

36
37
38
39
40
41
42
43
45
47
52

For Assistance, Call 1-800-435-7329

102
103
104
105
106
107
109
111

General
Information

FCC information RRRRRRRRRRRRRRRRRRRRRRRRRR
Limited warranty RRRRRRRRRRRRRRRRRRRRRRRRRR
Service center directory RRRRRRRRRRRRRRRRRRRRRRR
User information RRRRRRRRRRRRRRRRRRRRRRRRRR
Specifications RRRRRRRRRRRRRRRRRRRRRRRRRRR
One-touch dialing list RRRRRRRRRRRRRRRRRRRRRRRR
Speed dialing list RRRRRRRRRRRRRRRRRRRRRRRRRR
Index RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

Troubleshooting
and Routine Care

Troubleshooting
Error messages on the display RRRRRRRRRRRRRRRRRRRR 89
Before requesting help RRRRRRRRRRRRRRRRRRRRRRRR 91
If a power failure occurs... RRRRRRRRRRRRRRRRRRRRRR 93
Error codes on your PC when using Multi-Function Center software RRRR 94
Clearing a recording paper jam RRRRRRRRRRRRRRRRRRRR 96
Clearing a document jam RRRRRRRRRRRRRRRRRRRRRRR 98
Adjusting the feeder pressure RRRRRRRRRRRRRRRRRRRRR 98
Routine care
Checking the remaining film RRRRRRRRRRRRRRRRRRRRR 99
Replacing the film or film cartridge RRRRRRRRRRRRRRRRRRR 99
Cleaning the inside of the unit RRRRRRRRRRRRRRRRRRRR 101

Multi-Function
Center

General
Information

74
74
74
75
75
76
80
83
84
85
86
87

Special Settings

Troubleshooting
and
Routine Care

Features RRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
Preparation RRRRRRRRRRRRRRRRRRRRRRRRRRRRR
Connecting to a computer RRRRRRRRRRRRRRRRRRRRR
Installing the Multi-Function Center software RRRRRRRRRRRRR
Included applications RRRRRRRRRRRRRRRRRRRRRRR
Printing/faxing from a Windows application RRRRRRRRRRRRRRR
Receiving faxes on your PC RRRRRRRRRRRRRRRRRRRRR
Faxing a document on the facsimile unit RRRRRRRRRRRRRRRR
Making an Address Book RRRRRRRRRRRRRRRRRRRRRRR
Scanning and saving documents RRRRRRRRRRRRRRRRRRR
Receiving faxes directly to your fax machine RRRRRRRRRRRRRR
Getting help for further informationRRRRRRRRRRRRRRRRRRR

Advanced
Operations

Multi-Function
Center

53
54
55
56
57
57
58
59
60
61
62
63
63
64
64
65
66
66
67
68
69
70

Quick Start

Special
Settings

Summary of user programmable featuresRRRRRRRRRRRRRRRR
Setting the ANS/FAX mode ring count RRRRRRRRRRRRRRRR
Setting the FAX (FAX ONLY) mode ring count RRRRRRRRRRRR
Setting the TEL/FAX mode ring count RRRRRRRRRRRRRRRR
Setting the silent fax recognition ring count RRRRRRRRRRRRRR
Changing the caller’s recording time RRRRRRRRRRRRRRRRR
Setting the dialing mode RRRRRRRRRRRRRRRRRRRRRR
Changing the logo print position RRRRRRRRRRRRRRRRRR
Sending documents overseas RRRRRRRRRRRRRRRRRRR
Receiving oversized documents RRRRRRRRRRRRRRRRRR
Changing the display contrast RRRRRRRRRRRRRRRRRRR
Setting the message alert RRRRRRRRRRRRRRRRRRRRR
Setting the recording time alert RRRRRRRRRRRRRRRRRRR
Setting the memory reception alert RRRRRRRRRRRRRRRRR
Setting the friendly reception RRRRRRRRRRRRRRRRRRRR
Setting the fax voice guidance RRRRRRRRRRRRRRRRRRR
Changing the recording time for the ANS/FAX greeting message RRRR
Setting the ICM monitor RRRRRRRRRRRRRRRRRRRRRR
Signaling your pager that you have received a fax document RRRRRR
Setting the film detection RRRRRRRRRRRRRRRRRRRRRR
Resetting the advanced features RRRRRRRRRRRRRRRRRR
Printing reports and lists RRRRRRRRRRRRRRRRRRRRRRR

Before you start
Included accessories
Quick Start

(To order, call toll free 1-800-332-5368 or see the fax order instructions below.)
Power cord RRR 1 pc.
Part No. PQJA200Z

Telephone line
cord RRRRRR 1 pc.

HandsetRRRRR 1 pc.

Handset cord RR 1 pc.

Part No. PFJXE0105Z

Part No. PQJA212M

Film cartridge RR 1 pc.
(with starter film)

Panasonic Multi-Function
Center Software
(Floppy disks)RR 3 pcs.

Part No. PQJA59V

Diverter RRRRR 1 pc.

Paper tray RRRR 1 pc.

Part No. PFUS1074Z

Part No. PFYEFP200M

Before you start

Part No. PFZXFM210M

—The film cartridge is
pre-installed.
¡If any items are missing or damaged, contact your dealer.
¡The part numbers listed above are subject to change without notice.
¡Save the original carton and packing materials for future shipping and transporting of the unit.

To use this unit with your PC
Purchase a Panasonic KX-FA180 serial cable or a RS232C cable (DB9 Female/DB25 Male).
To order a KX-FA180, call toll free 1-800-332-5368 or see the fax order instructions below, or purchase at any
computer supply store.

Accessory order information
The starter film is only 20 meters (65P) long. We recommend buying regular film [100 m
(328P)] for extra stock.
To order, call toll free 1-800-332-5368 or see the fax order instructions below.
Fax orders: Please send a fax to 1-800-237-9080. Include: Your name, shipping address,
telephone number, credit card type, number, expiration date and your signature, part
number of the accessories you want, and quantity. Also include the delivery method—
overnight, 2nd day, or ground.
Model No.

Description

Specifications

Comment

KX-FA135

Film cartridge

1 cartridge and 1 film
[216 mmq 100 m (81⁄2w q 328P) roll]

The film has been already
installed in the cartridge.

KX-FA136

Replacement film

2 films
[216 mmq 100 m (81⁄2w q 328P) rolls]

Film only. Use with your
original cartridge.

KX-FA180

Serial cable

DB9 Female/DB25 Male
Includes Adaptor

RS232C compatible cable

Note:
The film is not reusable. Do not rewind and use the film again.

For accessory order, call toll free 1-800-332-5368

Overview
Quick Start

Paper tray
Document guide(s)
Document entrance

Speaker
Recording paper
entrance

Before you start

Document feeder
tray
Recording paper
set lever
Front cover open
lever

Recording paper exit

Serial interface connector
(Used to connect to your PC with a
RS232C cable. For system requirements,
see page 74.)

Paper stacker

Microphone
(Used to talk the other party when using the speakerphone.
Also used to record greeting messages.)
Diverter
Document exit

For Assistance, Call 1-800-435-7329

Quick Start

Installation
Installing the diverter
Insert the diverter into the slots on the main unit until it
clicks into place.

Bottom

Diverter

Installation

Slots

Installing the paper
The recording paper size that can be loaded is letter or legal. The paper tray can hold up to 150 sheets of
75 g/m2 (20 lb.) paper. Use 60 to 90 g/m2 (16 to 24 lb.) paper.

Open the paper tray.

Insert the two fins on the paper tray into the slots
on the back of the unit.

Paper tray

Fins

Paper tray

Slots

Pull the recording paper set lever forward.

For Assistance, Call 1-800-435-7329

Recording paper
set lever

Fan the stack of paper to avoid a paper jam and
insert the paper into the paper tray.

Upper limit
Tab

Quick Start

¡The height of the stack of the paper should not
exceed the upper limit on the paper tray, or it
may cause a paper jam.
¡The paper should not be over the tab.
¡If the paper is not inserted correctly, readjust the
paper or a paper jam may occur.
stack of
paper
Paper tray
Correct

Incorrect

Move the recording paper set lever back.

Pull out the paper stacker from the bottom of the
unit completely.

Recording paper
set lever

¡Do not place the unit in areas where the paper
tray may be obstructed by walls, etc.

Paper stacker
Note:
¡Do not use different types or thicknesses of paper in the paper tray at the same time. This may cause a
paper jam.
¡Avoid extremely smooth or shiny paper that is highly textured. Also avoid paper that is coated, damaged or
wrinkled, or paper with a cotton and/or fiber content that is over 20%.
¡Avoid used paper for double-sided printing.
¡Do not use paper printed from this unit for double-sided printing with other copiers or printers, or a paper jam
may occur.

Adding paper to the paper tray
1. Pull the recording paper set lever forward.
¡The unit will beep and the following message is
displayed.
Display:

Recording paper
set lever

CHECK LEVER

2. Remove the paper from the paper tray.
3. Add more paper to the removed paper.
4. Fan the entire stack of paper and insert it into the
paper tray.
5. Move the recording paper set lever back.

For Assistance, Call 1-800-435-7329

Installation

Quick Start

Connecting the telephone line and the power
outlet
1. Connect the handset and handset cord.
2. Connect the telephone line cord.
3. Connect the power cord.
¡When the power is turned on for the first
time, the unit will print an information list
about the starter film.

Installation

Power socket
Power cord
Power outlet
(120 V, 60 Hz)

Handset
surge
( Power
)
protector

Single telephone line
(RJ11C)

Handset cord

surge
( Line
protector )

Telephone line cord

Note:
¡For additional equipment protection, we recommend the use of a surge protector. The following types are
available: TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE
MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
¡When you operate this product, the power outlet should be near the product and easily accessible.
¡If the following message is displayed when the unit is plugged in, the recording paper set lever is released.
Display:

CHECK LEVER

Move the lever back (see step 5 on page 9).

Automatic dialing mode setting
When the power cord is connected, the unit will start detecting the dialing mode.
Display:

CHECKING LINE

Wait until one of the following messages is displayed:
—If your line has touch tone service, the unit will display the following message:
Display:

LINE IS TONE

—If your line has rotary pulse dial service, the unit will display the following message:
Display:

LINE IS PULSE

¡If you connect the power cord before connecting the telephone line cord, the following messages will be
shown alternately:
CONNECT TEL LINE

TEL LINE IS OPEN

Connect the telephone line cord.
¡If the power cord is disconnected or a power failure occurs, the unit will detect the dialing mode again when
power is restored.
¡You can change the dialing mode setting manually. See page 58.

For Assistance, Call 1-800-435-7329

Location of controls
Quick Start

Control panel
Used to listen to new recorded messages (p. 26, 27).
Dial keypad

Used to erase recorded messages (p. 26, 44).

Used to print a quick reference
(see “HELP function” on the next page).

Checks the amount of remaining film
(p. 99).
Used to select a resolution (p. 18).

Used to initiate/exit programming.
Used for speed dialing (p. 34, 35).

DEF

GHI

JKL

MNO

PRS

TUV

WXY

Installation

ABC

Used for one-touch dialing.
Also used as character and
command keys (p. 14, 33, 34).

Display
panel

MEMORY%

HELP

ERASE

CALLS

NEW
MESSAGES

OPER

DIRECTORY

FILM REMAINING RESOLUTION

LOWER

OPEN

TONE

FLASH

REDIAL/PAUSE

MUTE

STOP

START/COPY/ SET
AUTO RECEIVE
FAX/MSG.SYS.

DIGITAL
SP-PHONE

VOLUME
RINGER/HANDSET/SPEAKER

MIC

Used to stop an operation
or programming.

Used to select a
lower station
(p. 33, 34).

Used for voice muting (p. 16).

Used to turn on/off the auto
receive mode (p. 22, 24).

Used for the speakerphone operation (p. 16).
Redials the last number dialed.
Also inserts a pause during dialing (p. 37).
Used as a hookswitch (p. 37).
Changes from pulse to tone during dialing (p. 37).

Adjusts ringer/handset/speaker volumes.
Also used as a cursor key or a selection key
(p. 13, 16, 17).
Used to initiate fax transmission/reception and copying.
Also used to store a parameter during programming.

For Assistance, Call 1-800-435-7329

Quick Start

Location of controls (cont.)
Answering control buttons
Used to select a greeting message (p. 43, 44).
Used to check greeting
messages (p. 44).

Used to record a
greeting message (p. 43).
Used for slow
playback (p. 27).

Used for quick playback
(p. 27).
GREETING

Installation

SELECT

REC

CHECK

PLAYBACK
SLOW

QUICK

REPEAT

SKIP

ALL
MESSAGES

2WAY REC

ME M O /

Used to play back all messages (p. 26, 27).
Used to repeat recorded messages (p. 27).
Used to skip a recorded message (p. 27).
Used to record a memo message (p. 28).
Also used to record a telephone conversation (p. 28).

Help function
For assistance, press (HELP). The unit will print a quick
reference.
HELP

For Assistance, Call 1-800-435-7329

Initial preparation

Your logo

Your facsimile telephone number

FROM : Panasonic Fax system

PHONE NO : 1234567

Quick Start

Before using your unit, program the correct date and time, your logo and your facsimile telephone
number.
This information will be printed on the top of each page transmitted from your unit.
Date and time

Feb. 26 1997 04:02PM P1

Fax Correspondence

Setting the date and time
Press (MENU).

Press K, then @ A.

3
4

Press (START/COPY/SET).

Display:

SYSTEM SET UP

Press (START/COPY/SET).
Press (MENU).

SET DATE & TIME

Enter the correct month/day/year by selecting
each 2 digits.
Example: Aug. 10 1997
Press @H A@ IG.
M:08/D:10/Y:97
¡If you make a mistake, press (fi)/(fl)
((VOLUME)) to move the cursor to the
incorrect number, then make corrections.

5
6

7
8

Initial preparation

Dial keypad

(MENU)

Press (START/COPY/SET).

(STOP)

(fi)/(fl)
((VOLUME))

(START/COPY/SET)

Enter the correct hour/minute by selecting
each 2 digits.
Press J to select AM or PM.
Example: 3:00PM
Press @C @@, then press J
until PM is displayed.
TIME:

03:00PM

¡If you make a mistake, press (fi)/(fl)
((VOLUME)) to move the cursor to the
incorrect number, then make corrections.

Note:
¡If you press (STOP) while programming, the
display will return to the previous one.
¡The accuracy of the clock will be
approximately L60 seconds a month.

For Assistance, Call 1-800-435-7329

Initial preparation

Quick Start

Setting your logo
The logo can be a company, division or personal name in an abbreviated form.

Press (MENU).

Press K, then @ B.

Display:

(MENU)

Dial keypad
SYSTEM SET UP

YOUR LOGO

Press (START/COPY/SET).

Enter your logo up to 30 characters using the
dial keypad and direct call station keys.

LOGO=

(fi)/(fl)
((VOLUME))
(START/COPY/SET)

(STOP)

For example, when entering “Bill” as your logo:
1. Press B twice.

LOGO=B
Character table

2. Press D six times.
LOGO=Bi

Keys

3. Press E six times.
LOGO=Bil
4. Press (fl) ((VOLUME)) to move the cursor
and press E six times.
LOGO=Bill

Dial
keys

Note:
¡If you use the same number key continuously
to enter the next character, press
(fl) ((VOLUME)) to move the cursor.

5
6

Direct call
station keys

Press (START/COPY/SET).
1

Press (MENU).

To correct a mistake while
programming

Direct
call
station
keys

Use (fi)/(fl) ((VOLUME)) to move the cursor to the
incorrect character, then make the correction.
or
Press (STOP) to delete the character to the left of
the cursor.

Characters
1

1 [ ] { } + – / = , . _ '

A B C a b c 2

D E F d e f 3

G H I g h i 4

J K L j k l 5

M N O m n o 6

P Q R S p q r s 7

T U V t u v 8

W X Y Z w x y z 9

0 ( ) < > ! " # $ % & ¥
: ; ? | U @ ^ ’ ¢
INSERT key (Used to insert one
character or one space.)
SECRET key (Used for automatic
dialing on page 33.)
SPACE key (Used to replace one
character with a space.)
DELETE key (Used to delete one
character.)
HYPHEN key (Used to insert a
hyphen.)
⁄ key (Used to move the cursor to
the left.)
¤ key (Used to move the cursor to
the right.)

For Assistance, Call 1-800-435-7329

Setting your facsimile telephone number
Press (MENU).

Press K, then @ C.

Display:

SYSTEM SET UP

YOUR TEL NO.

Press (START/COPY/SET).

Enter your facsimile telephone number up to
20 digits.
¡The K button inserts a space and the J button
a “+”.
¡If you make a mistake, press (fi)/(fl)
((VOLUME)) to move the cursor to the incorrect
number, then make corrections.
OR
Press (STOP) to delete the wrong number to the
left of the cursor.

(MENU)

NO.=

(STOP)

(fi)/(fl)
((VOLUME))

Initial preparation

5
6

Dial keypad

Quick Start

(START/COPY/SET)

Press (START/COPY/SET).
Press (MENU).

For Assistance, Call 1-800-435-7329

Basic operations

Quick Start

Basic operations
Making voice calls

1
2
3
4

Press (DIGITAL\SP-PHONE) or lift the handset.

Dial the telephone number.
¡If you misdial, hang up and dial again.

Dial keypad
Handset

When the other party answers, speak into the
microphone or handset.
When finished, press (DIGITAL\SP-PHONE) or
hang up the handset.

(MUTE)

(VOLUME)

(DIGITAL\SP-PHONE)

Microphone

Voice muting

Handset volume

Using this feature, the other party cannot hear you
but you can hear them.

Press (VOLUME) (’/‘) while using the handset.
¡3 levels (high/middle/low) are available.

1. Press (MUTE) during a telephone conversation.
Display:

2. To resume the conversation, press (MUTE).

Speaker volume
Press (VOLUME) (’/‘) while using the
speakerphone.
¡8 levels (high to low) are available.

Hints for speakerphone operation:
¡Use the speakerphone in a quiet room.
¡If you have difficulty hearing the other party,
adjust the volume using (VOLUME).
¡If you and the other party speak at the same
time, parts of your conversation will be cut off.
¡To switch to the handset, lift the handset. To
switch back to the speakerphone, press
(DIGITAL\SP-PHONE).

For Assistance, Call 1-800-435-7329

Answering voice calls
When the unit rings, press (DIGITAL\SP-PHONE)
or lift the handset.
When finished, press (DIGITAL\SP-PHONE) or
hang up the handset.

Quick Start

1
2

Handset

Caller ID capability
This unit is compatible with a Caller ID service offered
by your local telephone company. To use this feature,
you must subscribe to a Caller ID service.

The unit also keeps the caller’s information and prints a
list automatically after every 35 calls.
¡To set this feature, see page 73.
¡To print out the caller list manually, see page 70.

(DIGITAL\SP-PHONE) (VOLUME)
(START/COPY/SET)
Important:
¡When you subscribe to a Caller ID service,
set the ring count settings to 2 or more rings:
— ANS/FAX mode ring count (p. 54),
— FAX (FAX ONLY) mode ring count (p. 55)
and
¡— TEL/FAX mode ring count (p. 56).

Ringer volume
Press (VOLUME) (’/‘) while the unit is idle.
¡4 levels (high/middle/low/off) are available.
To turn the ringer off:
1. Press (VOLUME) (’) repeatedly.
¡The following messages will be shown
alternately:
Display:

RINGER OFF= OK?

YES: PRESS SET
2. Press (START/COPY/SET).
While the ringer volume is set to off:
The display will show the following message and the
unit will not ring when receiving a call:
RINGER OFF
When receiving a call, the unit will not ring, but will
show the following message:
INCOMING CALL

For Assistance, Call 1-800-435-7329

Basic operations

Caller ID allows you to view the name or telephone
number of the caller before you answer the call. The
calling party information (name has priority) will be
displayed after the first ring.
By using Caller ID, you have the option of whether or
not to answer the call depending on the caller.

Making a copy

Basic operations

Quick Start

Any transmittable document can be copied.

1
2
3
4
5

Open the document feeder tray.

Insert the documents (up to 15 sheets) FACE
DOWN until a beep tone is heard.

Document
feeder tray

Document guides

FACE DOWN

Adjust the document guides to the width of the
document.
Press (RESOLUTION) repeatedly to the desired
setting, if needed (see below).
Press (START/COPY/SET).
¡The unit will start printing.
(STOP)

Note:
¡When copying, the unit will automatically select FINE
resolution.
¡You can make or receive a voice call while making a
copy.

(RESOLUTION)

(START/COPY/SET)

To stop copying
Press (STOP).

Selecting the resolution
You can select the desired resolution by pressing
(RESOLUTION).
STANDARD

For printed or
typewritten originals
with normal-sized
characters.

FINE

For originals with
small printing.

SUPER FINE

For originals with
minute printing.

HALF TONE

To feed 16 or more sheets
at a time
Insert the first 15 sheets of the document. Add the
extra sheets (up to 15) before the last sheet is fed
into the unit.

For originals
containing
photographs,
shaded drawings,
etc.

Note:
¡Using the fine, super fine or half tone setting will
increase the transmission time.
¡If the resolution setting is changed during
feeding, it will be effective from the next sheet.
¡The super fine resolution only works with other
compatible machines.

For Assistance, Call 1-800-435-7329

Maximum size

Effective scanning area

Scanned
area

600 mm
(235⁄8w)

128 mm
(5w)

Minimum size

128 mm
(5w)

Document weight
Single sheet:
45 to 90 g/m2 (12 to 24 lb.)
Multiple sheets:
60 to 75 g/m2 (16 to 20 lb.)

Quick Start

Documents the unit can feed

4 mm
208 mm (83⁄16w)
Paper width
216 mm (81⁄2w)

Basic operations

216 mm
(81⁄2w)

Note:
¡Remove clips, staples or other similar fastening objects.
¡Check that ink, paste or correction fluid has dried.
¡Do not send the following types of documents: (Use copies for fax transmission.)
— Chemically treated paper, such as carbon or carbonless duplicating paper
— Electrostatically charged paper
— Heavily curled, creased or torn paper
— Paper with a coated surface
— Paper with a faint image
— Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)

For Assistance, Call 1-800-435-7329

Basic operations

Quick Start

Transmitting documents

1
2
3
4
5
6
7
8

Open the document feeder tray.

Insert the documents FACE DOWN (up to
15 sheets) until a beep tone is heard.

Document
feeder tray

Dial keypad

Adjust the document guides to the width of the
document.

FACE DOWN

Press (RESOLUTION) repeatedly to the desired
setting, if needed (see page 18).
Press (DIGITAL\SP-PHONE) or lift the handset.

Dial the telephone number.
¡If you misdial, hang up and dial again.
When a fax tone is heard, press
(START/COPY/SET).

(DIGITAL\SP-PHONE)
(RESOLUTION)
(STOP)
(START/COPY/SET)

Hang up the handset if using it.

Note:
¡If the other party answers your call, ask them to start
receiving a fax, then press your (START/COPY/SET).

To stop transmission
Press (STOP).
¡To eject the document, press (STOP) again.

Fax voice guidance about
transmission
After transmission, one of the following messages
will tell you the result.
—Transmission is complete.
—Transmission has failed.
—Transmission has been interrupted.
You can set this feature to OFF and the guidance
will not be heard. Or you can set this feature to
ERROR and the guidance will prompt you only
when fax transmission fails (see page 65).

Document guides

For Assistance, Call 1-800-435-7329

Quick Start

Need help?—Follow the voice guide
Press (MENU) until the following is displayed.
Display:

XMT VOICE GUIDE
Dial keypad

Press (HELP).
FACE DOWN

Voice guide:

To transmit, insert the document face
down until you hear the beep.
Insert the documents FACE DOWN until a beep
tone is heard.
Voice guide:

(DIGITAL\SP-PHONE)

Press the speaker phone button, then dial
the phone number. When the fax tone is
heard, press the start button.

Press (DIGITAL\SP-PHONE).

Dial the telephone number.

When a fax tone is heard, press
(START/COPY/SET).

(HELP)
(VOLUME)
(MENU)
(START/COPY/SET)

Voice guide:

Start transmission.

Note:
¡You can lift the handset instead of pressing
(DIGITAL\SP-PHONE) in step 4.

Fax voice guidance volume
Press (VOLUME) (’/‘) while listening to the
voice guidance.
¡9 levels (high to off) are available.

For Assistance, Call 1-800-435-7329

Basic operations

Quick Start

Receiving documents (receive mode, etc.)
Setting the receive mode
The unit has two receive modes:
The AUTO RECEIVE mode allows your unit to receive all calls automatically without your assistance.
Use this mode when you wish to use the unit solely as a facsimile machine or when you are going out.
The MANUAL RECEIVE mode lets you answer calls by lifting the handset. Use this mode when you are in
and wish to answer voice and fax calls.
These modes can be selected by pressing the (AUTO\RECEIVE) button.
AUTO RECEIVE and MANUAL RECEIVE have two different receive settings.

Basic operations

MANUAL RECEIVE MODE
Allows you to answer all calls manually.
AUTO RECEIVE
FAX/MSG.SYS.

The FAX/MSG.SYS.
indicator is off.

TEL mode
(pre-selected)

When the unit rings, you must answer all calls by picking
up the handset.
¡When a fax call is received, you can start fax reception
by pressing (START/COPY/SET).
For further details, see page 23.
¡You can change to the ANS/FAX mode from a remote
location. Call your unit from a touch tone telephone
and wait for 15 rings. The answering system will
temporarily answer the line.Then enter the remote
operation ID (page 48) during the greeting message.
The unit will switch to the ANS/FAX mode.
Automatic voice and fax recognition

TEL/FAX
mode

When a fax call is detected, the unit will automatically
answer the line and start reception.
When a voice call is detected, the unit will start to ring.
You can lift the handset to answer the call.
For further information about this mode, see pages
30 through 32. To change the number of rings before a
call is answered, see page 56.

AUTO RECEIVE MODE

AUTO RECEIVE
FAX/MSG.SYS.

The FAX/MSG.SYS.
indicator is on.

ANS/FAX
mode
(pre-selected)

FAX (FAX
ONLY)
mode

Records voice messages and/or receives fax
documents.
When a voice call is detected, the telephone answering
machine will record the voice message.
When a fax call is detected, the facsimile unit will receive
fax documents (see pages 24 and 25). To change the
number of rings before a call is answered, see page 54.
Receives fax documents only.
The unit will answer all calls automatically and activate
the fax function (see page 29). To change the number of
rings before a call is answered, see page 55.

Note:
¡Regardless of the mode you select, you can always place calls and send faxes.

For Assistance, Call 1-800-435-7329

When the unit rings, press (DIGITAL\SP-PHONE)
or lift the handset to answer the call.

Hang up the handset, if using it.

When:
— document reception is required,
— a slow beep is heard, or
— no sound is heard,
press (START/COPY/SET).

(STOP)

AUTO RECEIVE
FAX/MSG.SYS.

(DIGITAL\SP-PHONE)

The FAX/MSG.SYS.
(START/COPY/SET) indicator is off.

Friendly reception

Memory reception

When you answer the call and hear a slow beep,
the unit will automatically start fax reception even if
you do not press (START/COPY/SET).

When a printing problem is detected, the unit will
temporarily store the received document into
memory.
While documents are in memory, the unit will:
—display an error message and the following
message alternately:

¡If this feature is not required, set to OFF (see
page 64).
When friendly reception is activated, one of the
following messages will be heard.
—Please hang up the handset for reception.
—Start reception.
¡If the voice guidance feature is set to OFF, these
messages will not be heard (see page 65).

Fax voice guidance about
reception

Display:

FAX IN MEMORY

—alert you with a slow beep (Receive alert).
¡Follow the instructions on pages 89 and 90 to
clear the problem and print the stored document.
¡For memory capacity, see page 106.

To stop reception
Press (STOP).

After reception, one of the following messages will
tell you the result.
—Reception is complete.
—Reception has failed.
—Reception has been interrupted.
¡You can set this feature to OFF. Or you can set
this feature to ERROR and the guidance will
prompt you only when fax reception fails (see
page 65).
¡When the unit receives fax documents
automatically, the voice guidance will not be
played.

For Assistance, Call 1-800-435-7329

Basic operations

1
2

Quick Start

Allowing you to answer all calls manually (TEL mode)

Quick Start

Receiving documents (receive mode, etc.) (cont.)
Receiving fax documents and/or recording incoming voice
messages automatically (ANS/FAX mode)
When you turn on the AUTO RECEIVE mode (pre-selected setting is ANS/FAX), the unit will work as a
facsimile machine and/or answering device.
If a fax call is detected, the unit will automatically switch to receive faxes.
If a voice call is detected, the answering system will begin recording, then the caller can leave a voice
message.
¡You can use a pre-recorded greeting message (see the next page) or record your own greeting message
(see page 43).

Basic operations

Setup of voice message and document reception
The total recording time (including the greeting messages) is about 18 minutes. If messages are recorded in a
noisy environment, the recording time may be shortened up to 11 minutes.
To record incoming voice messages and receive fax documents, follow the steps below:

1
2

Make sure that the AUTO RECEIVE mode is set to
ANS/FAX (see page 29).
To turn on the AUTO RECEIVE mode, press
(AUTO\RECEIVE) until the FAX/MSG.SYS.
indicator light goes on.
¡The display shows the following message:
Display:

ANS/FAX MODE

¡The remaining time for recording incoming
messages will be displayed.
Example:

TIME LEFT=10m13s
AUTO RECEIVE
FAX/MSG.SYS.

The FAX/MSG.SYS. indicator is on.
Note:
¡Each incoming message recording time can be set to either 1 minute or unlimited. To change the setting, see
page 57.
¡When the remaining time is low, erase unnecessary messages from memory (see pages 26 and 50).
¡While an incoming call is being recorded, you can monitor it through the speaker. If this feature is not
required, set the ICM monitor feature to OFF (see page 66).

For Assistance, Call 1-800-435-7329

The unit has pre-recorded greeting messages. According to the situation, one of the following messages will
be played to the caller.
» When you do not record your own greeting message (page 43), the following message will be
played.

Hello! We are unable to answer right now.
To send a fax, please start transmission.
To leave a voice message, please speak after the beep.
Thank you.

Basic operations

» When the unit detects a problem, one of the following pre-recorded greeting messages will be
played.

MESSAGE FULL

Hello! We are unable to answer right now.
To send a fax, please start transmission.
To leave a voice message, please try again later.
Thank you.

FAX MEMORY FULL

Hello! We are unable to answer right now.
To send a fax, please try again later.
To leave a voice message, please speak after the beep.
Thank you.

MESSAGE FULL
and
FAX MEMORY FULL

Hello! We are unable to answer right now.
Please try again later.
Thank you.

Note:
¡If you erase your own greeting messages, the pre-recorded greeting messages will play automatically.

For Assistance, Call 1-800-435-7329

Quick Start

Pre-recorded greeting messages

Quick Start

Operating the answering device
Listening to recorded messages
When the unit receives voice messages;
— the NEW MESSAGES indicator will flash,
—the call counter will show the total number of recorded messages, and
— a slow beep will sound if message alert (page 63) is set to ON.

» To listen to new messages
« Press (NEW\MESSAGES).

Basic operations

» To listen to all messages
« Open the station key panel, then press

Station
key panel

CALLS
(call counter)

(ALL\MESSAGES).
Note:
¡During playback, the display shows the recorded order
of the messages.
¡Adjust the speaker volume using (VOLUME).
¡The number of calls in the call counter will not reset
until you erase your message.

Voice time/day stamp:
During playback, a synthesized voice will
announce the time and day when each message
was recorded.

NEW MESSAGES (VOLUME)
indicator
(NEW\MESSAGES)
(ALL\MESSAGES)

Erasing recorded messages
Erase unnecessary messages to prevent memory from becoming full.

» To erase specific messages
» Press (ERASE) while listening to the message you
want to erase.
¡3 beeps will sound and the following message is
displayed.
Display: STOP=CANCEL

(ERASE)

» ¡To stop erasing, press (STOP) during 3 beeps.
» To erase all messages
» 1. Press (ERASE) after listening to all of the
messages.
CLEAR MESSAGES?
↑ ↓
YES:PRESS SET

(STOP)

¡To stop erasing, press (STOP).
2. Press (START/COPY/SET).

(START/COPY/SET)
ERASING

ERASE COMPLETED

For Assistance, Call 1-800-435-7329

» To repeat a message
» Press (REPEAT) while listening to the message you
»
»
»

» To skip a message
» Press (SKIP) to play the next message.
» ¡When you want to skip the new messages, press

(SLOW)

Station
key panel

(REPEAT)

(STOP)
(NEW\MESSAGES)

(NEW\MESSAGES) first, open the station key
panel and press (SKIP).

(QUICK)
(SKIP)

(ALL\MESSAGES)

» To change the playback speed
» Press (QUICK) to play messages at one and a half
times the original speed.
Press (SLOW) to play messages at a half the
original speed.

» To return to the original speed:
Press (QUICK) or (SLOW) again during quick or
slow playback.

» To stop playback
» Press (STOP).
» ¡To resume the new recorded messages, press
»

(NEW\MESSAGES) within 1 minute after pressing
(STOP).
¡To resume all of the recorded messages, press
(ALL\MESSAGES).

For Assistance, Call 1-800-435-7329

Basic operations

want to repeat.
¡If you press (REPEAT) within 5 seconds of the
beginning of the message, the previous message
will be played.
¡To play back a specific message, press (REPEAT)
repeatedly until you hear the message you want to
repeat.
¡When you want to repeat the new messages, press
(NEW\MESSAGES) first, open the station key
panel and press (REPEAT).

Quick Start

Functions during playback

Basic operations

Quick Start

Operating the answering device (cont.)
Recording a memo message
To leave a private message for someone, you can record a voice memo. This memo can be played back later,
either directly or remotely.

1
2
3
4

Open the station key panel.
Station
key panel
Press (MEMO/2WAY\REC).
¡A long beep will sound.
Speak clearly into the microphone.
When finished, press (STOP).

(STOP)

Microphone

(VOLUME)
(MEMO/2WAY\REC)

Recording a telephone conversation

1
2

During the telephone conversation, open the
station key panel.

To stop recording, press (STOP) or hang up.

Station
key panel

Press (MEMO/2WAY\REC).
Display:

2WAY RECORDING

Note:
¡There may be legal restrictions in your state on
recording two way telephone conversations. Inform the
other party that the conversation is being recorded.

(STOP)
(VOLUME)
(MEMO/2WAY\REC)

Setting the answering device
volume
Press (VOLUME) (’/‘) while listening to the
recorded messages.
¡9 levels (high to off) are available.

For Assistance, Call 1-800-435-7329

Special receiving modes
FAX (FAX ONLY) mode
(receiving fax documents only)
When you turn on the AUTO RECEIVE mode set to FAX (FAX ONLY), the unit works as a dedicated facsimile
machine. The unit will automatically answer all calls and generate fax tones to the callers.

Changing the AUTO RECEIVE mode setting
Change the AUTO RECEIVE setting from the ANS/FAX mode to the FAX (FAX ONLY) mode.
Press (MENU).

Press K, then @ E.

Dial keypad
Display:

AUTO RECEIVE

Press (START/COPY/SET).

Press

MODE=ANS/FAX[ML]
or

to select FAX (FAX ONLY).
MODE=FAX

[ML]

¡To return to the ANS/FAX mode, select ANS/FAX.

5
6

(MENU)

SYSTEM SET UP

Advanced
Operations

(START/COPY/SET)

Press (START/COPY/SET).
Press (MENU).

Setting the FAX (FAX ONLY) mode
Press (AUTO\RECEIVE) until the FAX/MSG.SYS.
indicator light goes on.
¡The display shows the following message:
Display:

FAX MODE

AUTO RECEIVE
FAX/MSG.SYS.

The FAX/MSG.SYS. indicator is on.

TEL/FAX mode
(automatic voice and fax recognition)
Use this mode when you wish to receive voice calls with rings, but do not want to hear the unit ring when
faxes are received.
When a call is received, the unit will work as follows:

A call is received.

The unit will automatically answer the line without ringing.
(At this point, a telephone fee will be charged to the caller.)
¡If a TEL/FAX greeting message is recorded (see page 43), it will be played to the caller.
If extension telephones are connected, only they will ring before the call is answered. \

The unit will now distinguish between a voice and fax call by detecting the calling tone.
Fax call

The unit will receive a document.
Silent ring fax recognition system

Voice call

The unit will start to ring. \
¡While ringing, the unit will emit a
different ring-back-tone to the calling
party.

Answer the call using the speakerphone
or the handset.
¡If you do not answer the call by a
preset number of rings, the facsimile
unit will switch to the fax.

\ Regarding the ringing pattern of extension telephones and the facsimile unit, see “Helpful hints
when using the TEL/FAX mode” on the next page.

Note:
¡Some fax messages that are transmitted manually may not send a calling tone. These calls must be received
manually.

Helpful hints when using the TEL/FAX mode
» If an extension telephone is connected, the facsimile unit and the extension telephone will ring as
follows.
The extension
telephone will ring twice.

The facsimile unit will ring up to
3 times.

5 sec.
The unit will
Silent fax recognition ring count automatically activate the
fax function to receive
If a fax calling tone (slow beep) is
documents.
detected, the unit will automatically
activate the fax function to receive
documents without ringing.

TEL/FAX ring count

Setting the TEL/FAX mode
Change the MANUAL RECEIVE setting from the TEL mode to TEL/FAX mode.

Press (MENU).

Press K, then @ H.

Dial keypad
Display:

MANUAL RECEIVE

Press (START/COPY/SET).

Press

MODE=TEL
or

[ML]

to select TEL/FAX.
MODE=TEL/FAX[ML]

¡To return to the TEL mode, select TEL.

5
6

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Press (START/COPY/SET).
Press (MENU).

Advanced
Operations

Note:
¡You can change the number of rings for the TEL/FAX ring count and silent fax recognition ring count (see
pages 56 and 57).

TEL/FAX mode (cont.)
Using the TEL/FAX mode

Record the TEL/FAX mode greeting message (see
page 43).
¡The TEL/FAX mode greeting message will be
played to the caller when the unit automatically
answers an incoming call.

2
3

Set the MANUAL RECEIVE mode to TEL/FAX
(see page 31).
Make sure that the AUTO RECEIVE mode is
turned off.
¡If the FAX/MSG.SYS. indicator light is on, press
(AUTO\RECEIVE) to turn off the AUTO
RECEIVE mode.
¡The display shows the following message:
Display:

TEL/FAX MODE

AUTO RECEIVE
FAX/MSG.SYS.

The FAX/MSG.SYS. indicator is off.

Automatic dialing
Storing telephone numbers for automatic dialing
The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most
frequently dialed numbers.
One-touch dialing: 18 stations (Each of the 9 direct station keys is divided into an upper station and a lower
station).
Speed dialing:
This unit is equipped with 100 additional dialing stations. These stations are assigned to
2-digit numbers (00–99).

Press (MENU) until the following message is
displayed.
Display:

(MENU)

(SECRET)

One-touch dialing:
For upper stations (1–9)
Press one of the direct call station keys.

a: For lower stations (10–18)
Press (LOWER), then press one of the direct
call station keys.

Speed dial
stations

Advanced
Operations

STORE TEL NO.

Direct call
stations
(DELETE)

Speed dialing:
(STOP)
Press K, then press the desired 2-digit number
(00–99).

(START/COPY/SET)

(LOWER)
(HYPHEN)

Enter the telephone number up to 30 digits in
length.
¡To enter a hyphen in a telephone number, press
(HYPHEN) (direct call station 8).

Press (START/COPY/SET).

5
6

Enter the station name, up to 10 characters, by
following the instructions on page 14.

Press (STOP).

NAME=

Press (START/COPY/SET).
¡To program other stations, repeat steps 2a (or
2b) to 6.

Helpful hint:
¡To confirm stored telephone numbers and
station names, print a telephone number list
(see page 70).

To keep the telephone number
confidential

To erase a stored number and
station name

Press (SECRET) (direct call station 3) after
entering the telephone number.
¡The telephone number will not appear on the
display or the telephone number list.
¡(SECRET) is not counted as a digit.

Press (STOP) in step 3 to erase the telephone
number. Press (DELETE) (direct call station 7)
repeatedly in step 5 until all of the characters are
erased.
Then press (START/COPY/SET).

Making voice calls using automatic dialing
Press (DIGITAL\SP-PHONE) or lift the handset.

1
2a

Using one-touch dialing:

Speed dial
stations

Direct call
stations

For upper stations (1–9)
Press the desired direct call station key.
For lower stations (10–18)
Press (LOWER), then press the desired direct
call station key.

Using speed dialing:
Press (DIRECTORY), then press K and the
desired 2-digit number (00–99).

(DIRECTORY)
(LOWER)
(DIGITAL\SP-PHONE)

Transmitting documents using automatic dialing

1
2a

Insert the documents FACE DOWN.

Using one-touch dialing:
For upper stations (1–9)
Press the desired direct call station key.
For lower stations (10–18)
Press (LOWER), then press the desired direct
call station key.

Speed dial
stations

Direct call
stations
FACE DOWN

Using speed dialing:
Press (DIRECTORY), then press K and the
desired 2-digit number (00–99).
(STOP)
(DIRECTORY)

Fax auto redial
If there is no answer or the line is busy, the unit will
automatically redial the number up to 5 times.
This feature is available for;
—receive polling (p. 38)
—delayed transmission (p. 39)
During auto redial, the display shows:
Display:

WAITING REDIAL

To cancel redialing, press (STOP).

(LOWER)

Electronic telephone directory
(selecting a station name in the directory)
The station names stored in memory are automatically registered into the electronic telephone directory in
alphabetical order. You can make a fax or voice call by selecting the desired station name on the display.
If you wish to send a fax, insert the documents into the document tray first.

Press (DIRECTORY).

Press the dial key that corresponds to the first
initial of the desired station name (see the index
table below).

Display:

SELECT INDEX
Dial keypad

Advanced
Operations

FACE DOWN

Example: To search a name starting with “N”:
Press F until the first station name
starting with “N” is displayed. Press
until the desired name is displayed.
OR
Press
or
repeatedly until the desired
name is displayed.

(DIRECTORY)

Press (START/COPY/SET).

¡The unit will start dialing.
¡If a document is fed into the unit, the unit will start
transmission.

Dial
key

Index

Dial
key

(START/COPY/SET)

Index

P, Q, R, S, 7

A, B, C, 2

T, U, V, 8

D, E, F, 3

W, X, Y, Z, 9

G, H, I, 4

J, K, L, 5

Other symbols

M, N, O, 6

(Used for speed
dialing.)

Telephone
Voice contact
(talking to the caller during or after fax reception or
transmission)
You can have a conversation with the same call after the fax message is completed. This will save the extra
expense and time of making another call.
This feature works only when the other party’s unit is equipped with a voice contact feature.

Initiating voice contact

Press (DIGITAL\SP-PHONE) while transmitting or
receiving documents.
Display:

VOICE STANDBY

¡Your unit will call the other party with a distinctive
ring.

FACE DOWN

When the other party answers, your unit will emit a
distinctive ring.
Press (DIGITAL\SP-PHONE) or lift the handset to
start talking.
¡If you initiate voice contact during transmission,
you can talk after all of the documents have been
transmitted.
¡If you initiate voice contact during reception, you
can talk after the current page of the document is
received.

(DIGITAL\SP-PHONE)

Receiving a request for voice contact
If the other party initiates voice contact, your unit will emit a distinctive ring after transmission or reception is
completed.
When the distinctive ring is heard, press (DIGITAL\SP-PHONE) or lift the handset, then start talking.
Note:
¡If you do not answer within 10 seconds of the distinctive ring;
—if in the ANS/FAX mode, your unit will play back a greeting message and record an incoming voice
message.
¡—if in the TEL/FAX, FAX (FAX ONLY) or TEL mode, the line will be disconnected.

TONE, FLASH and REDIAL/PAUSE buttons
TONE button

(TONE)

The TONE (*) button is used for rotary pulse dial
services and allows you to temporarily change from
pulse to tone mode during a dialing operation.
When you hang up, the unit will automatically return to
the pulse mode.

FLASH button

(DIGITAL\SP-PHONE)

The FLASH button also allows you to use special
features of a host exchange (if connected) or local
telephone company services, such as call waiting. For
further details, contact your local telephone company.

(REDIAL/PAUSE)
(FLASH)
Advanced
Operations

The FLASH button functions as the hookswitch on a
regular telephone. If you misdial or dial another
telephone number, press the FLASH button firmly.

Note:
¡TONE, FLASH and PAUSE can be stored
into a telephone number for automatic
dialing.

Redialing the last number dialed
If the REDIAL/PAUSE button is pressed immediately after a dial tone is obtained, the last number dialed will
be redialed.
1. Lift the handset or press (DIGITAL\SP-PHONE).
2. Press (REDIAL/PAUSE).
¡If the line is busy when using the DIGITAL SP-PHONE button, the unit will automatically redial the
number up to 14 times.

Entering pauses
If the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted.
Example-1: When your unit is connected to a host exchange, insert a pause to get an outside line.
9

PAUSE

Telephone number

Line access code
Example-2: If transmission errors occur when making an overseas transmission, add two pauses at the end
of the telephone number.
International
access code

Country
code

Telephone
number

PAUSE

Special sending features
Polling
(retrieving fax documents)
The polling feature allows you to receive a document from another compatible machine where you pay for the
call. This saves the sending party the call charges.

Receive polling
To place a call and recover a document from another
machine follow the steps below. Make sure that no
documents have been fed into your unit and that the
other party’s machine is ready for your call.

Press (MENU) until the following is displayed:

Press (START/COPY/SET).

Enter the telephone number by using regular
dialing, one-touch dialing, speed dialing or the
electronic telephone directory.

Display:

Dial keypad

POLLING

NO.=

(MENU)
(START/COPY/SET)

Press (START/COPY/SET).

Transmit polling
A document stored in your unit can be recovered by
another party’s machine. To let other machines retrieve
documents loaded on your unit, proceed as follows:

1
2

Insert the documents FACE DOWN.

Press (START/COPY/SET).

Press

FACE DOWN

Press (MENU) until the following is displayed:
Display:

POLLED

MODE=OFF
or

[Ÿÿ]
(MENU)

to select “ON”.
MODE=ON

[Ÿÿ]

¡If this feature is not required, select “OFF”.

5
38

Press (START/COPY/SET).
POLLED ON

(START/COPY/SET)
Note:
¡This feature will not work when the unit is set
to the TEL mode.
¡The caller pays for the document
transmission.
¡When delayed transmission (see the next
page) is set to ON, transmit polling is not
available.

Delayed transmission
(sending a fax at a later time)
Using a built-in clock, this unit can send documents automatically at a specific time. This allows you to take
advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be
reserved to take place up to 24 hours in advance.

1
2

Insert the documents FACE DOWN.

Press K, then B E.

Press (START/COPY/SET).

Press

Press (MENU).

Dial keypad

Display:

SYSTEM SET UP
FACE DOWN
Advanced
Operations

DELAYED XMT

MODE=OFF
or

[Ÿÿ]

to select “ON”.
MODE=ON

[Ÿÿ]

(MENU)

¡If this feature is not required, select “OFF”.

Press (START/COPY/SET).

Enter the telephone number by using regular
dialing, one-touch dialing, speed dialing or the
electronic telephone directory.

Press (START/COPY/SET).

Enter the transmission start time.
Example: 11:00PM
Press aa @@, then press J to
select PM.
¡You can select AM or PM by
pressing J.

10
11

(START/COPY/SET)

NO.=

TIME=12:00AM

Press (START/COPY/SET).
Press (MENU).
SEND AT 11:00PM
¡When the programmed time has arrived, the
unit will automatically start transmission.

Note:
¡You can receive, transmit and copy
documents while delayed transmission is set.
¡If the programmed time is during a power
failure, delayed transmission will be
attempted soon after power is restored.
¡When transmit polling (see page 38) is ON,
delayed transmission is not available.

Reserving transmission during fax reception
While the unit is receiving documents, you can reserve your fax transmission to another station.
The unit will automatically transmit documents after fax reception is completed.

1
2

Insert the documents FACE DOWN during fax
reception.

Press (START/COPY/SET).

Enter the telephone number by using regular
dialing, one-touch dialing, speed dialing or the
electronic telephone directory.

Display:

Dial keypad

FACE DOWN

XMT RSV. ON

To cancel the reservation
Remove the documents from the document tray.
(START/COPY/SET)

Special receiving features
Remote fax receiving
(using an extension telephone to receive a fax message)
If you have an extension telephone on the same line, it is possible to receive a fax message. Use the
extension telephone to dial the remote fax activation code.
This saves you from going to the facsimile unit and pressing (START/COPY/SET).
Important:
¡To activate this feature, use a touch tone telephone as the extension telephone and enter the remote fax
activation code FIRMLY.
¡The remote fax activation code is set to “U9” as a pre-selected setting.

Receiving using an extension telephone
When a call is received, lift the extension
telephone handset.

Hang up the handset.
¡The facsimile unit is activated for reception.

To the same line

When:
—document reception is required,
—a slow beep is heard, or
—no sound is heard,
enter the remote fax activation code FIRMLY.
Extension telephone

Changing the remote fax activation code
This code can be from 2 to 4 digits in length using numbers 0 through 9, and the character *.

Press (MENU).

Press K, then D A.

(MENU)

Dial keypad
Display:

SYSTEM SET UP

REMOTE FAX ACT.

Press (START/COPY/SET).

Press

Press (START/COPY/SET).

6
7
8

Enter the new code number.

MODE=ON
or

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.
(START/COPY/SET)
CODE=U9

Press (START/COPY/SET).
Press (MENU).

Note:
¡Some special telephone company services
will require you to press a service access
code. If you subscribe to such services, all or
part of the remote fax activation code must
be different from the service access code.
¡If the remote fax activation code is set to
“0000”, this feature will not work properly.

Advanced
Operations

1
2

Receiving with a distinctive ring service
This feature can only be used by those who subscribe to a distinctive ring pattern service from their
telephone company. For more information on the availability of this service, please contact your
telephone company before setting this feature to ON.
The distinctive ring service gives you up to 3 telephone numbers on a single line, each having a different
ringing pattern.
When you use one of the telephone numbers as a facsimile number, program the ringing pattern assigned for
fax into your unit. When the unit detects a call matching the selected distinctive ringing pattern, the unit will
activate depending on the receive mode setting.

Setting the distinctive ringing pattern
Program the ring pattern assigned for fax. Ringing patterns that can be programmed are:
A:
Standard ring (one long ring)
B:
Double ring (two short rings)
C:
Triple ring (short-long-short rings)
D:
Other triple ring (short-short-long rings)
OFF: Turns off the ring pattern detection feature (pre-selected setting)

Press (MENU).

Press K, then C A.

(MENU)

Dial keypad
Display:

SYSTEM SET UP

RING DETECTION

Press (START/COPY/SET).

4
5

Press
or
to select the ring pattern
assigned for the facsimile number.

MODE=OFF

Press (START/COPY/SET).

[Ÿÿ]

(START/COPY/SET)

PRINTING
¡The unit will print an information list.

Press (MENU).

How the unit will answer in each receive mode
■ ANS/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will
automatically answer the line and activate the fax function to receive documents.
If other ringing patterns are received, the unit will activate the fax function or the
answering system depending on the call.
■ TEL/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will
automatically answer the line and activate the fax function to receive documents.
If other ringing patterns are received, the unit will ring until you answer the call.
■ TEL mode:
In this mode, you have to answer all calls manually.
■ FAX (FAX ONLY)
mode:
In this mode, the unit will answer all calls and activate the fax function.
Note:
¡The unit automatically answers a distinctive ring call after the second ring. To change the number of rings,
change the FAX (FAX ONLY) mode ring count (see page 55) after setting the ringing pattern.

Answering device
Recording your own greeting messages
The recording time is limited to 16 seconds for each message. Record your message within 12 seconds for
optimum performance.
¡As for the ANS/FAX greeting message, you can choose either 16 seconds or 60 seconds of recording time
(see page 66).

Suggested messages
“This is (your name, business and/or telephone number). We are
unable to answer right now. To send a fax, start transmission. To
leave a message, speak after the beep. Thank you.”

TEL/FAX greeting message

“This is (your name, business and/or telephone number). Please
wait for someone to answer your call. To send a fax, start
transmission.”

Message transfer greeting message

“This is a transferred message from (your name, business and/or
telephone number). Please enter your remote ID for remote
operation.”

Advanced
Operations

ANS/FAX greeting message

Note:
¡If you do not record any messages, pre-recorded messages will be played (see pages 25 and 45).

Recording a greeting message

1
2

Open the station key panel.
(SELECT)
Press (SELECT) until the following is displayed.

Station
key panel

(REC)

■ For the ANS/FAX greeting:
Display:

ANS-GREETING

■ For the TEL/FAX greeting:
TEL-GREETING
■ For the message transfer greeting:
TRNS-GREETING

3
4

Microphone

(VOLUME)

Speak clearly 20 cm (8 inches) away from the
microphone.
¡The display will show the elapsed recording time.
Example: ANS/FAX greeting
ANS REC.

(STOP)

Press (REC).
¡A long beep will sound.

02s

When finished, press (STOP).
¡The unit will repeat your message. Adjust the
volume using (VOLUME).

Note:
¡If you make a mistake while recording, repeat
from step 2.

Recording your own greeting messages (cont.)
Checking the greeting messages

1
2

Open the station key panel.
Press (SELECT) until the desired greeting is
displayed.

Station
key panel

(SELECT)

Example: ANS/FAX greeting
Display:

ANS-GREETING

Press (CHECK).
¡After the beep, the unit will play back the
message. Adjust the volume using (VOLUME).
(CHECK)
(VOLUME)

Erasing your own recorded greeting messages

1
2

Open the station key panel.
Press (SELECT) until the desired greeting is
displayed.

Station
key panel

(SELECT)

Example: Message transfer greeting
Display:

TRNS-GREETING

Press (ERASE).
ERASE OK?

YES:PRESS SET

Press (START/COPY/SET).

Press (STOP).

GREETING ERASED

Note:
¡If you erase your own recorded greeting messages,
the pre-recorded greeting messages will be played.

(ERASE)
(STOP)
(START/COPY/SET)

Transferring incoming call messages
This feature allows your unit to call a designated telephone or pager number each time an incoming voice
message is recorded.
You can choose Message transfer or Pager call.
Message transfer: Program the transfer telephone number first. When an incoming message is recorded in
your unit, the message will be transferred. You can retrieve the message during the same call by the remote
operation.
Pager call: Program the pager number first. When an incoming call is recorded, your pager will be called.
Call your unit and retrieve the message by the remote operation.
—This feature operates in the ANS/FAX mode.
—For details on the remote operation, see page 47.
—Use a touch tone telephone to access your unit.

Advanced
Operations

An incoming voice message is recorded in memory.

Your unit dials the transfer telephone number or pager number.
Message transfer

Pager call

The transferred telephone rings, then
answers the call.

Your pager beeps.

Your unit will play the message
transfer greeting. \

Call your unit to retrieve the message
by the remote operation.

within 60 seconds
Enter the remote operation ID (see
page 48).

Retrieve the message by the remote
operation.

\ The unit has a pre-recorded message
transfer greeting.
— “This is a telephone answering system.
Please enter your remote ID for remote
operation.”

Transferring incoming call messages (cont.)
Setting the message transfer/pager call

Press (MENU).

Press K, then F @.

Dial keypad
Display:

MESSAGE TRANSFER
Press (START/COPY/SET).

Press
or
to select the desired setting.
MESSAGE: transfers incoming messages.
PAGER:
calls your pager.
OFF:
turns off this feature.

Press (START/COPY/SET).

a: If you selected “MESSAGE” in step 4:
Enter the transfer telephone number.

MODE=OFF

[Ÿÿ]

NO.=

b: If you selected “PAGER” in step 4:
Enter your pager number.
b: ¡If this feature does not work properly, press
(REDIAL/PAUSE) more than once at the end
of your pager number to extend the paging
time.
b: ¡If you wish to display a message on your
pager, enter the message after your pager
number and (REDIAL/PAUSE).
Programming methods may vary depending
on the pager company. Call your pager
company for details.
b: ¡You may enter a total of 46 digits and/or
pauses.
Press (START/COPY/SET).
Press (MENU).

Note:
¡This feature can be turned on/off remotely from a
touch tone telephone (see page 51).

7
8

(MENU)

SYSTEM SET UP

(REDIAL/PAUSE)
(START/COPY/SET)

Operating the answering device from a remote
telephone
The following operations can be performed from a remote location using a touch tone telephone.
Set the unit to ANS/FAX in the AUTO RECEIVE mode before going out (see page 24).

Dial key

Remote command

Page

Dial key

Remote command

Page

Stops re-recording of a greeting
message

Repeats a message

Erases a specific message

Skips a message

Erases all messages

New message playback

Changes to the TEL mode

All message playback

Room monitor

Turns on message transfer/
pager call for incoming
messages

Re-records a greeting message

Turns off message transfer/
pager call for incoming
messages

Remote operation card
Please cut out and carry this card for assistance when using the remote operation.

Answering Device Remote
Operation

Notice of Remote Operation

1. Call your unit.
2. Enter the remote operation ID
∆∆∆ during the greeting
message.
Fold here

3. Press the remote command
key(s) (see the reverse side)
within 4 seconds.
or
Wait for 4 seconds. All the
recorded messages will be
played back.

¡The remote operation is
available only from a touch tone
telephone when the unit is in the
ANS/FAX mode.
¡When the unit is in the TEL
mode, call your unit and wait for
15 rings.
The answering system will
temporarily answer the line.
Enter the remote operation ID
during the greeting message.
The unit will switch to the
ANS/FAX mode.
¡When you press any key, press
firmly.
¡To send a document, press
JI. When a fax tone is heard,
start transmission.

Advanced
Operations

Skips the greeting message

Operating the answering device from a remote
telephone (cont.)
Programming the remote operation ID
The remote operation ID is used to access the answering device.
Choose any 3-digit number except a number using digits 0 or 7.

Press (MENU).

Press K, then A A.

(MENU)

Dial keypad
Display:

SYSTEM SET UP

REMOTE ANS ID

Press (START/COPY/SET).

4
5
6

Enter the desired number.

ID=111

(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU).

Key

Remote Command

Skips the greeting
message

Repeats a message

Skips a message

New message playback

All message playback

Room monitor

Re-records a greeting
message

Key

Remote Command
Stops re-recording of a
greeting message

Erases a specific
message

Erases all messages

Changes to the TEL mode

Message transfer/
Pager call ON

Message transfer/
Pager call OFF

Listening to messages

1
2

Enter the remote operation ID during the ANS/FAX
greeting playback.
—The voice guide will tell you the number of new
recorded messages.

Voice guide example:

3 new messages.

Press D to listen to the new recorded messages.
OR
Press E or wait for 4 seconds to listen to all of the
recorded messages.

Advanced
Operations

Call your unit.

During playback
■ To repeat a message
■ Press A to play the current message.
■ —If you press A within 5 seconds of the beginning of a message, the previous message will be played.
■ To skip a message
■ Press B.
■ Note:
■ ¡If the voice guide prompts you that memory is full
after playing the message, erase some or all of the
messages.

Voice guide example:

Sorry, no more memory. Please erase
unnecessary messages.

Operating the answering device from a remote
telephone (cont.)
Erasing incoming messages from memory
■ To erase a specific message
■ Press J D while listening to the message you want
to erase.

■ —A long beep and the voice guide will be heard.
Then the unit will continue with the next message.

Voice guide example:

The message has been erased.

■ To erase all messages
■ Press J E to erase all messages.
—A long beep and the voice guide will be heard.

Voice guide example:

All messages have been erased.

Other remote operations
■ To monitor the room sound
■ You can monitor the sound in the room where the unit is installed.
Press F.
—You can monitor the room sound for about 30 seconds.

■ Note:
■ ¡After 30 seconds, a beep sounds. To continue monitoring, press F again within 10 seconds.
■ To record a marker message
■ After playing back the recorded messages, you can leave an additional message.
Voice guide example:

■ 1.
■
■

Wait for the voice guide to tell you that the
remote operation has ended.
2. Wait about 10 seconds until the voice guide is
played.
3. Leave a message after the beep.

All messages have been played.
Please leave your name and message
after the beep.

■ To re-record a greeting message
■ You can change the contents of the greeting messages for the ANS/FAX mode.
1. Press G to start recording.
¡A long beep will sound.

■ 2.

Speak clearly up to 16 seconds.
¡If you pause for over 2 seconds, 6 beeps will sound and the recording will stop. Repeat from
step 1 within 10 seconds.

■ 3.

When finished, press I.
¡The new greeting message will be played.
Advanced
Operations

■ To change to the TEL mode
■ You can change the setting of the receive mode from ANS/FAX to TEL from a remote location.
1. Call your unit.

■ 2.
■ 3.

Enter your remote operation ID.
Press H @.

■ To turn the message transfer/pager call on or off
■ You can remotely turn this feature on or off. You must pre-program a transfer telephone number or a pager
number (see page 46).
Voice guide example:

■ Press H A to turn ON the message transfer/pager
call.
¡The unit will activate the previous setting.
For example:
When turning this feature ON from a remote
telephone, message transfer will be activated if
message transfer is set to ON beforehand, or pager
call will be activated if pager call is set to ON
beforehand.

■ Press H B to turn OFF the message transfer/pager
call.

■ —If a transfer telephone number or a pager number
is not programmed, you cannot turn this feature
ON. The voice guide will prompt you.

Message transfer is set.
Transfer phone number is 123456789.
or
Pager call is set.
Pager number is 098765432.

Message transfer is off.
or
Pager call is off.

Transfer phone number is not set.
or
Pager number is not set.

■ To skip the greeting message
■ Press @ during the greeting message playback.
—The unit will skip the rest of the greeting message.

Enhanced copy features
Making a reduction copy
When you copy documents that are longer than the recording paper, the unit can reduce the original document
and print it out on one page by programming a suitable reduction rate. The reduction rate is determined by a
combination of the size of the recording paper and original document.
■ Recommended reduction rate:
Mode

Size of recording paper

Size of original document

Letter

Legal

Letter, A4, Legal

92%

Letter

72%

Letter

Legal

OFF (pre-selected)

Letter = 216 q 279 mm (81/2w q 11w)
Legal = 216 q 356 mm (81/2w q 14w)
A4 = 210 q 297 mm (May not be available in the United States.)
To program a reduction rate, proceed as follows:

(MENU)

Press (MENU).
Display:

SYSTEM SET UP

Press K, then C E.

Press (START/COPY/SET).

Press

5
6

Press (START/COPY/SET).

COPY REDUCTION

MODE=OFF
or

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.

Press (MENU).

Note:
¡If the appropriate reduction rate is not programmed,
the document may be divided and the top of the
second sheet will be deleted.

Dial keypad

(START/COPY/SET)

Special Settings
Summary of user programmable features
Basic features
Code

Feature

#01
#02
#03
#04
#05
#06
#07
#08
#09
#10
#11

SET DATE & TIME
YOUR LOGO
YOUR TELEPHONE NUMBER
PRINT TRANSMISSION REPORT
AUTO RECEIVE MODE
ANS/FAX RING COUNT
FAX RING COUNT
MANUAL RECEIVE MODE
TEL/FAX DELAYED RING
RECORDING TIME
REMOTE ANS ID

#13
#14

DIALING MODE
PC LINK

Preselected setting

Available settings

Page
13
14
15
71
29
54
55
31
56
57
48

OFF
ANS/FAX
2 ring
2 ring
TEL
2 ring
VOX
ID=111
AUTO
ON

ERROR, ON, OFF
ANS/FAX, FAX
1–4 rings, TOLL SAVER, RINGER OFF
1–4 rings
TEL, TEL/FAX
1–4 rings
VOX (unlimited), 1 MIN
AUTO, TONE, PULSE
ON, OFF

58
86

Preselected setting

Available settings

Page

OUT
ON
OFF
OFF
ON
3 rings
OFF
OFF
92%
NORMAL
ON/CODE=U9
OFF
OFF
ON
ON
ON
16s

OUT, IN
ON, OFF
ON, OFF
ON, OFF
ON, OFF
3–6 rings
OFF, A, B, C, D
92%, 72%, OFF
92%, 86%, 72%, OFF
NORMAL, DARKER
ON, OFF
ON, OFF
ON, OFF
ON, OFF
ON, OFF
ERROR, ON, OFF
16s, 60s

59
71
60
39
73
57
42
52
61
62
41
63
63
64
64
65
66

OFF
ON
OFF
ON
NO

OFF, MESSAGE, PAGER
ON, OFF
ON, OFF
ON, OFF
YES, NO

46
66
67
68
69

Advanced features
#21
#22
#23
#25
#26
#30
#31
#35
#36
#39
#41
#42
#43
#44
#46
#47
#54
#60
#67
#70
#79
#80

Feature
LOGO POSITION
JOURNAL AUTO PRINT
OVERSEAS MODE
DELAYED TRANSMISSION
AUTO CALLER LIST
SILENT FAX RECOGNITION RING
RING DETECTION
COPY REDUCTION
RECEIVE REDUCTION
LCD CONTRAST
REMOTE FAX ACTIVATION CODE
MESSAGE ALERT
RECORDING TIME ALERT
RECEIVE ALERT
FRIENDLY RECEPTION
FAX VOICE GUIDANCE
GREETING MESSAGE RECORDING
TIME
MESSAGE TRANSFER
ICM MONITOR
FAX PAGER
FILM DETECTION
SET DEFAULT

Special Settings

Code

Setting the ANS/FAX mode ring count
This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode.
You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF.
TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any
new voice messages. If the unit answers on the second ring, there is at least one new
recorded message. If the unit answers on the fourth ring, there are no new recorded
messages. To save the toll charges for the call, hang up immediately when you hear the third
ring. The third ring indicates that there are no new messages.
RINGER OFF: The unit will answer without ringing.
Helpful hints:
¡To answer a call before the unit does, increase the number of rings.
¡If you find difficulty in receiving faxes from machines that have an automatic transmission feature, decrease
the number of rings.

Press (MENU).

Press K, then @ F.

Dial keypad
Display:

ANS/FAX RING

Press (START/COPY/SET).

4
5
6

Press

RING=2
or

[ML]

to select the desired number.

Press (START/COPY/SET).
Press (MENU).

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Setting the FAX (FAX ONLY) mode ring count
This feature determines the number of rings after which the unit answers a call in the FAX (FAX ONLY) mode.
You can choose from 1 to 4 rings.
Helpful hints:
¡To answer a call before the unit does, increase the number of rings.
¡If you have difficulty in receiving faxes from machines that have an automatic transmission feature, decrease
the number of rings.

Press (MENU).

Press K, then @ G.

Dial keypad
Display:

FAX RING

Press (START/COPY/SET).

4
5
6

Press

RING=2
or

(MENU)

SYSTEM SET UP
1

[ML]

to select the desired number.
Special Settings

Press (START/COPY/SET).

(START/COPY/SET)

Press (MENU).

Setting the TEL/FAX mode ring count
This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX
mode.
You can choose from 1 to 4 rings.

Press (MENU).

Press K, then @ I.

Dial keypad
Display:

TEL/FAX RING

Press (START/COPY/SET).

4
5
6

Press

RING=2
or

[ML]

to select the desired number.

Press (START/COPY/SET).
Press (MENU).

Note:
¡If you increase the number of rings, you may not be
able to receive documents from some older types of
facsimile machines.

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Setting the silent fax recognition ring count
When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without
ringing. If the unit detects a voice call, it will ring. If a voice call is not answered within the selected number of
rings (3 to 6 rings), the unit will switch back to the fax mode. This is for machines that do not send a calling
tone.

Press (MENU).

Press K, then C @.

Dial keypad
Display:

SILENT FAX RING

Press (START/COPY/SET).

4
5
6

Press

RING=3
or

(MENU)

SYSTEM SET UP
1

[ML]

to select the desired number.

Press (START/COPY/SET).

(START/COPY/SET)

Changing the caller’s recording time
You can choose from two lengths of recording times for an incoming message.
VOX (unlimited): The unit records an incoming message as long as the caller talks (pre-selected setting).
1 MIN (1 minute): The unit will record each incoming message up to 1 minute.

Press (MENU).

Press K, then A @.

Display:

SYSTEM SET UP

RECORDING TIME

Press (START/COPY/SET).

4
5
6

Press

MODE=VOX
or

Dial keypad

(MENU)

[ÿŸ]

to select the desired setting.

Press (START/COPY/SET).

(START/COPY/SET)

Press (MENU).

Special Settings

Note:
¡If you increase the number of rings, you may
not be able to receive documents from some
older types of facsimile machines.

Press (MENU).

Setting the dialing mode
If this feature is set to AUTO, the unit will automatically set the dialing mode to TONE or PULSE when the unit
is turned on.
If you cannot dial, change the dialing mode setting to TONE or PULSE by following the instructions below:

Press (MENU).

Press K, then A C.

Dial keypad
Display:

DIALING MODE

Press (START/COPY/SET).

4
5
6

Press

MODE=AUTO
or

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).
Press (MENU).

Note:
¡If you change the dialing mode setting to TONE or
PULSE, set the dialing mode again when you change
the line service.

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Changing the logo print position
The logo, telephone number, date, time and page number will be printed on the transmitted document from
your unit in the following manner:
OUT:
IN:

Outside of the transmitted document’s paper size (pre-selected setting).
Inside of the transmitted document’s paper size.

Press (MENU).

Press K, then B A.

Dial keypad
Display:

LOGO POSITION

Press (START/COPY/SET).

4
5
6

Press

MODE=OUT
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).

(START/COPY/SET)
Special Settings

Press (MENU).

Sending documents overseas
You may experience difficulty in transmitting documents overseas. This feature makes sending documents
easier as the transmission speed is slowed down. Before starting transmission, follow the steps below:

Press (MENU).

Press K, then B C.

Dial keypad
Display:

OVERSEAS MODE

Press (START/COPY/SET).

Press

MODE=OFF
or

[Ÿÿ]

to select “ON”.
MODE=ON

Press (START/COPY/SET).
Press (MENU).

Note:
¡After transmission, this feature will turn off
automatically.

[Ÿÿ]

¡If this feature is not required, select “OFF”.

5
6

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Receiving oversized documents
When the size of the documents sent by the other party is as large as or larger than the recording paper, the
unit can reduce each page of the document and print it out on the recording paper by programming a suitable
reduction rate.
The reduction rate is determined by a combination of the size of the recording paper and received document.
■ Recommended reduction rate:
Mode

Size of recording paper

Size of original document

OFF

Legal

Letter, A4

Letter

Legal

86%

Letter

72%

Letter

Legal

92%
(pre-selected)

Special Settings

Letter = 216 q 279 mm (81/2w q 11w)
Legal = 216 q 356 mm (81/2w q 14w)
A4 = 210 q 297 mm (May not be available in the United States.)
To program a reduction rate, proceed as follows:
Dial keypad

(MENU)

Press (MENU).
Display:

SYSTEM SET UP

Press K, then C F.

Press (START/COPY/SET).

Press

5
6

Press (START/COPY/SET).

RX REDUCTION

MODE=92%

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.

(START/COPY/SET)

Press (MENU).

Note:
¡Documents received by facsimile frequently have a heading on the top of each page which contains the
sender’s name/telephone number. This increases the length of each page. Therefore, it is recommended to
use the reduction mode.
¡If the appropriate reduction rate is not programmed, the document will be divided.

Changing the display contrast
Use this feature to adjust the brightness of the display.
NORMAL: (Pre-selected setting)
DARKER: Used when the display contrast is too light.

Press (MENU).

Press K, then C I.

Dial keypad
Display:

LCD CONTRAST

Press (START/COPY/SET).

4
5
6

Press

(MENU)

SYSTEM SET UP
1

MODE=NORMAL [Ÿÿ]
or

to select the desired setting.

Press (START/COPY/SET).
Press (MENU).

(START/COPY/SET)

Setting the message alert
When this feature is on, the unit will let you know with a slow beep that a caller’s message has been recorded.

Press (MENU).

Press K, then D B.

Dial keypad
Display:

MESSAGE ALERT

Press (START/COPY/SET).

Press

MODE=OFF
or

[Ÿÿ]

to select “ON”.
MODE=ON

[Ÿÿ]

¡If this feature is not required, select “OFF”.

(START/COPY/SET)

Press (START/COPY/SET).
Press (MENU).

Special Settings

5
6

(MENU)

SYSTEM SET UP

Setting the recording time alert
With this feature, when the remaining time to record incoming messages becomes less than 60 seconds, the
unit will alert the user with a slow beep.

Press (MENU).

Press K, then D C.

Display:

SYSTEM SET UP

REC. TIME ALERT

Press (START/COPY/SET).

Press

Dial keypad (MENU)

MODE=OFF
or

[Ÿÿ]

to select “ON”.
MODE=ON

[Ÿÿ]

¡If this feature is not required, select “OFF”.
(START/COPY/SET)

5
6

Press (START/COPY/SET).
Press (MENU).

Setting the memory reception alert
When received documents are stored into memory, the unit will alert you with beep tones. If you hear slow
beeps, clear the printing problem or supply paper to print the stored documents. The beep tones will stop.

Press (MENU).

Press K, then D D.

Dial keypad
Display:

RECEIVE ALERT

Press (START/COPY/SET).

Press

5
6

Press (START/COPY/SET).

MODE=ON
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.
(START/COPY/SET)

Press (MENU).

Setting the friendly reception
The friendly reception feature allows you to receive fax documents automatically without pressing
(START/COPY/SET). See page 23 for further details.
If you set this feature to OFF, you have to press (START/COPY/SET) to receive fax documents each time you
answer a call.

Press (MENU).

Press K, then D F.

Dial keypad
Display:

FRIENDLY RCV

Press (START/COPY/SET).

Press

5
6

Press (START/COPY/SET).

MODE=ON
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.

Press (MENU).

(START/COPY/SET)
Note:
¡If you set the fax voice guidance feature to
OFF (see the next page), you cannot hear
the friendly reception message.

Setting the fax voice guidance
One of the following choices is available (see pages 20 and 23).
ON:
The voice guidance message regarding fax transmission/reception and friendly reception will be
heard after every transaction (pre-selected setting).
OFF:
The fax voice guidance will not be heard.
ERROR: The fax voice guidance will be heard only when fax transmission/reception and friendly reception fail.

Press (MENU).

Press K, then

Dial keypad
Display:

SYSTEM SET UP

D G.
FAX GUIDANCE

Press (START/COPY/SET).

4
5
6

Press

MODE=ON
or

(MENU)

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).

(START/COPY/SET)
Special Settings

Press (MENU).

Changing the recording time for the ANS/FAX
greeting message
You can choose either 16 seconds or 60 seconds of recording time.
Dial keypad

Press (MENU).

Press K, then E D.

Display:

SYSTEM SET UP
1

GREETING TIME

Press (START/COPY/SET).

4
5
6

Press

MODE=16s
or

(MENU)

[Ÿÿ]

to select the desired setting.
(START/COPY/SET)

Press (START/COPY/SET).

Note:
¡If you change the greeting message time to
60 seconds, we recommend that you inform
the caller in the ANS/FAX greeting message
to press *9 before starting fax transmission.
¡If you change the greeting message time to
16 seconds from 60 seconds, your recorded
ANS/FAX greeting message will be deleted.
Re-record a greeting message (see page 43).

Press (MENU).

Setting the ICM monitor
When a call is received with the answering device, the incoming message will be heard from the speaker
during the call. If you do not wish the message to be heard by other persons who share your unit, set this
feature to OFF.

Press (MENU).

Press K, then F G.

Dial keypad
Display:

ICM MONITOR

Press (START/COPY/SET).

Press

MODE=ON
or

MODE=OFF

Press (START/COPY/SET).
Press (MENU).

[Ÿÿ]

to select “OFF”.

¡If this feature is required, select “ON”.

5
6

(MENU)

SYSTEM SET UP

[Ÿÿ]
(START/COPY/SET)

Signaling your pager that you have received a fax
document
This feature allows your unit to call your pager when your unit receives a fax message.

Press (MENU).

Press K, then G @.

Dial keypad
Display:

SYSTEM SET UP

FAX PAGER

Press (START/COPY/SET).

Press

MODE=OFF
or

(MENU)

[Ÿÿ]

to select “ON”.
MODE=ON

[Ÿÿ]

(REDIAL/PAUSE)
(START/COPY/SET)

¡If this feature is not required, select “OFF”.
Press (START/COPY/SET).

Enter your pager number.

Special Settings

NO.=

¡If this feature does not work properly, press
(REDIAL/PAUSE) more than once at the end of
your pager number to extend the paging time.
If you wish to display a message on your pager,
enter the message after your pager number and
(REDIAL/PAUSE).
Programming methods may vary depending on
the pager company. Contact your pager company
for details.
¡You can enter a total of 46 digits and/or pauses.

7
8

Press (START/COPY/SET).
Press (MENU).

Note:
¡This feature is not available when the receive mode is
set to the TEL mode.

Setting the film detection
If this feature is activated, the display will show the following message when the remaining film prints approx.
15 letter size documents:
Display:

FILM NEAR EMPTY

¡If you are using regular film (100 m roll), the unit will also print a report.

Press (MENU).

Press K, then G I.

Dial keypad
Display:

FILM DETECTION

Press (START/COPY/SET).

Press

5
6

Press (START/COPY/SET).

MODE=ON
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

¡If this feature is not required, select “OFF”.

Press (MENU).

(START/COPY/SET)

Resetting the advanced features
Use this feature to return the advanced features (see page 53) to their initial settings.

Press (MENU).

Press K, then H @.

Dial keypad (MENU)
Display:

SYSTEM SET UP

SET DEFAULT

Press (START/COPY/SET).

Press

Press (START/COPY/SET).

RESET=NO
or

[Ÿÿ]

to select “YES”.
RESET=YES

[Ÿÿ]

(STOP)
(START/COPY/SET)

RESET OK?
¡If this feature is not required, press (STOP).
Press (START/COPY/SET) again for confirmation.

Press (MENU).

Special Settings

RESET COMPLETED

Printing reports and lists
You can print out the following reports/lists from your unit:
Feature list—provides you with the current settings of the basic and advanced programming features (see
page 53).
Telephone number list—provides you with telephone numbers and their station names which are stored in
automatic dialing. Telephone number codes are as shown below:
P: A pause has been entered.
F: A flash has been entered.
[ ]: A secret telephone number has been entered. (The telephone number is not printed.)
Journal report—keeps records of fax transmissions and receptions (see page 72 for a sample of the report).
This report will be printed automatically after every 35 fax communications, but also can be printed manually.
You can change the setting of the journal auto print feature (see page 71).
Printer test list—allows you to check the print quality of your unit. If the test print has a dirty pattern or blurred
points or lines, clean the thermal head (see page 101).
Transmission report—provides you with a printed record of the fax transmission result (see pages 71 and
72).
Caller list—is useful for keeping a record of the last 35 callers after subscribing to Caller ID service (see page
73).

How to print reports and lists

Press (MENU) until the following is displayed.

For the feature list, press K, then A.

Display:

Dial keypad

(MENU)

PRINT LIST

SETUP LIST
For the telephone number list, press K, then C.

TEL NO. LIST
For the journal report, press K, then D.
JOURNAL REPORT
For the printer test list, press K, then E.
PRINTER TEST
For the caller list, press K, then H.
CALLER LIST

Press (START/COPY/SET) to start printing.
PRINTING
¡To interrupt printing, press (STOP).

4
70

After printing, press (MENU).

(STOP)
(START/COPY/SET)

Setting the transmission report printing
One of the following choices is available:
ERROR: The transmission report will print out only when fax transmission fails.
ON:
The report will always print out, indicating whether fax transmission is successful or not.
OFF:
The report will not print (pre-selected setting).

Press (MENU).

Press K, then @ D.

Dial keypad
Display:

TX-REPORT MODE

Press (START/COPY/SET).

4
5
6

Press

MODE=OFF
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).

Special Settings

(START/COPY/SET)

Press (MENU).

Setting the journal report to automatically print
This unit will automatically print a journal report after every 35 fax communications. After printing, the journal
report will still remain in memory and the oldest communication will be erased when a new communication
occurs.
When this feature is deactivated, the unit will store the records of the last 35 fax communications, but the unit
will not print the journal report automatically.

Press (MENU).

Press K, then B

Dial keypad
Display:

B.
AUTO JOURNAL

Press (START/COPY/SET).

4
5
6

Press

MODE=ON
or

(MENU)

SYSTEM SET UP
1

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).

(START/COPY/SET)

Press (MENU).

Printing reports and lists (cont.)
Journal report sample
JOURNAL
NO.
01
02
03
04
05

OTHER FACSIMILE
1234567
9998765
2121444
555556677
+987 1234

START TIME
Jan. 21 02:14PM
Jan. 21 02:17PM
Jan. 21 02:18PM
Jan. 22 10:35AM
Jan. 22 11:02AM

USAGE TIME MODE
00'25
TX
00'38
TX
00'28
RX
00'58
TX
01'50
TX
RX

Jan. 25 1997 05:22PM
PAGES RESULT
01
OK
02
OK
01
OK
03
COMMUNICATION ERROR
05
OK
03
OK

Communication
messages
(See below.)

Transmission report sample

UCODE

(43)

Error code
(for service
personnel
use only)

XMT REPORT
NO. OTHER FACSIMILE
01 1234567

START TIME
Jan. 20 01:18PM

USAGE TIME MODE
00'51
TX

Jan. 20 1997 01:19PM
PAGES RESULT
00
COMMUNICATION ERROR

UCODE

(43)

Communication messages on the report
When a problem has occurred, one of the following messages will be printed on the transmission and journal
reports:
PRINTED MESSAGE
COMMUNICATION ERROR

CODE

MEANING

41–72
FF

¡A transmission or reception error occurred. Try again or check with
the other party.

DOCUMENT JAMMED

—

¡A document is jammed. Remove the jammed document (p. 98).

ERROR-NOT YOUR UNIT

—

¡A transmission or reception error occurred because of the trouble
of the other party’s machine. Check with the other party.

MEMORY FULL

—

¡The document was not received due to memory being full.

NO DOCUMENT

—

¡The document was not fed into the unit properly. Try again.

OTHER FAX NOT
RESPOND

—

¡The receiving unit was busy or ran out of recording paper. Try
again.
¡The START/COPY/SET button was pressed when the document
was not set properly. Set the document properly and press the
START/COPY/SET button after confirming the fax tone.
¡The other party’s machine is not a facsimile. Check with the other
party.

PRESSED THE STOP KEY

—

¡The STOP button was pressed and fax communication was
canceled.

THE COVER WAS OPENED

—

¡The front cover was opened during fax transmission.

—

¡Fax communication was successful.

Setting the caller list to print automatically
This unit will automatically print a caller list after every 35 calls. After printing, the caller list will still remain in
memory and the oldest communication will be erased when a new communication is received.

Press (MENU).

Press K, then B F.

Dial keypad
Display:

AUTO CALL. LIST

Press (START/COPY/SET).

4
5
6

Press

MODE=ON
or

(MENU)

SYSTEM SET UP

[Ÿÿ]

to select the desired setting.

Press (START/COPY/SET).

(START/COPY/SET)

Special Settings

Press (MENU).

Caller list sample
CALLER LIST
NO.
01
02
03
04

NAME
ROGER DAVIS
SHARON SMITH
JOHN
MIKE SHARON

TEL NO.
345-3809
103-2238
345-3809
103-5555

TIME
Jan.
Jan.
Jan.
Jan.

OF
01
02
02
04

Jan. 04 1997 04:37PM
CALL
ANSWER
02:35PM
FAX
08:35AM
TAM
02:35PM
TEL
08:45AM
PC

¡The NAME/TEL NO./TIME OF CALL are received through a Caller ID Service (see page 17).
¡ANSWER: How the call was received by the unit.
—FAX: facsimile
—TAM: telephone answering machine
—TEL: telephone
—PC: Received on your PC.
When nothing is shown, there was no response.

Multi-Function Center
Features
The Multi-Function Center is an application that allows you to use your facsimile unit as a printer, scanner and
copier with Windows.

Printer functions
¡Printing documents from a Windows application (See page 76.)
¡Printing received documents (See page 82.)

Fax functions
¡Faxing from a Windows application (See page 78.)
¡Faxing a document on the facsimile unit (See page 83.)
¡Viewing received faxes on the PC screen (See page 81.)

Scanner functions
¡Scanning and saving documents (See page 85.)

Preparation
Connecting to a computer
To run the Multi-Function Center software, you need the following software and hardware.
¡IBM PC 386, or higher, or compatible meeting all AT bus specifications (DX 33Mhz minimum recommended).
¡Microsoft Windows 3.1, 3.11 or Windows 95.
¡Hard Disk drive with at least fourteen (14) MB of available storage.
¡RS232C Serial Port.

25 Pin Male
KX-FA180 or a RS232C cable
(not included)

To COM port
OR
25 Pin Adaptor
9 Pin Female

*To order a KX-FA180, call toll free 1-800-332-5368.
The RS232C (DB9 Female/DB25 Male) serial cable can also be purchased at a
computer supply store. If you need help finding the correct cable, call 1-800-435-7329.

Installing the Multi-Function Center software

1
2
3

Start Windows 3.1/3.11/95 and close all
applications.

For Windows 95

Insert disk #1 into disk drive A (or B).

For Windows 95 users:
Click Start and select Run... .
For Windows 3.1 or 3.11 users:
From the Program Manager, click File and
select Run... .

4
5

At the command line, type “a(or b):\setup” and
click OK.

Remove the disk from the disk drive and click
Finish to reboot your PC.

For Windows 3.1

Follow the instructions on the screen until all
diskettes (disk #2, disk #3) have been
installed.

Note:
¡If other communication software which uses the serial port has been installed, the communication setting
may be changed and the communication software may not function properly when the Multi-Function Center
software is installed.

The Multi-Function Center contains the following applications and files.
» Viewer

Enables you to scan a new image or open an existing image, and then print, fax or edit
that image.

» Copier

Enables you to copy after scanning a document on the facsimile unit, setting the
reduction, etc., from your PC.

» Launch Pad

Enables you to launch any Windows application with a single mouse click.

» Send From Fax

Enables you to fax a document placed on the facsimile.

» Address Book

Enables you to list your personal information database for fax and telephone numbers.

» Finder

Enables you to access your faxes and scanned documents by the File Name and Key
phrases.

» Message Center

Enables you to manage all incoming and outgoing fax messages and print jobs. The
Message Center application contains five windows that may remain open or be
minimized to one icon within the Message Center main window.

» Register

Used to register your unit with Panasonic by fax, mail, telephone or E-mail.

» ReadMe

Please read this file before using the Multi-Function Center software.

» Upgrade Now!

Information for a Multi-Function Center upgrade.

Multi-Function
Center

Included applications

Printing/faxing from a Windows application
Printing documents from a Windows application
You can print documents created from a Windows application.
Select Panasonic MFC Print as your printer.
For example, to print from Microsoft Word, proceed as follows.

For Windows 95 Users:

1
2
3
4
5
6
7

Open the document you wish to print.

Select Print from the File menu.
¡The Print dialog box will appear.
Select Panasonic MFC Print from the Name field
in the Printer group.
Set the Page range and enter the number of
collated copies.
Select the Properties button.
¡The Panasonic MFC Print dialog box will appear.

Set the Page Size, Resolution and Orientation.
Then click the OK button.
Click the OK button on the Print dialog box.

For Windows 3.1/3.11 Users:

1
2
3
4
5
6
7
8

Open the document you wish to print.

Select Print from the File menu.
¡The Print dialog box will appear.
Select the Setup button.
¡The Print Setup dialog box will appear.
Select Panasonic MFC Print from the Specific
Printer field.

Select the Options button.
¡The Panasonic MFC Print dialog box will appear.

Set the Page Size, Resolution and Orientation.
Then click the OK button.
Click the OK button on the Print Setup dialog box.

Click the OK button on the Print dialog box.

Multi-Function
Center

Printing/faxing from a Windows application (cont.)
Faxing from a Windows application
You can access the fax function from a Windows application by using the Print command in the File menu.
Select Panasonic MFC Fax as your printer.
To send a document created from Microsoft Word, proceed as follows:

For Windows 95 Users:

1
2
3

Open the document you wish to send.

Select Print from the File menu.
¡The Print dialog box will appear.
Select Panasonic MFC Fax from the Name field in
the Printer group and select Properties.
¡The Panasonic MFC Fax dialog box will appear.

4
5
6

Set the Page Size, Resolution and Orientation.
Then click the OK button.

Select the Start button in the Fax Send dialog box.

Click the OK button on the Print dialog box.
¡The Fax Send dialog box will appear.
Enter the name and fax number using the
keyboard or select the desired entry in the address
book currently displayed in the Address Book
name box.

Note:
¡If the line is busy or there is no answer, the Message
Center Outbox application will automatically redial the
number up to 5 times.
¡To cancel transmission after dialing:
Press (STOP) on the facsimile unit.
OR
Select the Outbox window in the Message Center
window. Then select the CANCEL button on the
toolbar.

For Windows 3.1/3.11 Users

1
2
3
4
5
6
7
8

Select Print from the File menu.

Select the Setup button.
¡The Setup dialog box will appear.

Select Panasonic MFC Fax from the Specific
Printer field and then select Options.
¡The Panasonic MFC Fax dialog box will appear.

Set the Page Size, Resolution and Orientation.
Then click the OK button.
Click the OK button on the Print Setup dialog box.

Click the OK button on the Print dialog box.
¡The Fax Send dialog box will appear.

Enter the name and fax number using the
keyboard or select the desired entry in the address
book currently displayed in the Address Book
name box.
Select the Start button in the Fax Send dialog box.

Multi-Function
Center

Open the document you wish to send.

Receiving faxes on your PC
Setup for receiving faxes on your PC

If you wish to receive faxes on your PC
automatically, turn on AUTO RECEIVE mode on
the facsimile unit by pressing (AUTO\RECEIVE) or
use the MANUAL RECEIVE mode to set to
TEL/FAX.

2
3

Start Windows.

Open or minimize the Message Center
application.
To open the Message Center, follow these steps.

Windows 95

Windows 3.1

For Windows 95 users:
Select the Start button. Point to Programs, then
Multi-Function Center, and then click Message
Center.
For Windows 3.1/3.11 users:
Double click the Message Center icon in the MultiFunction Center program group.

Viewing the list of faxes received
All faxes received by your PC are listed in the Inbox window in the Message Center application.
Inbox allows you to view, print or save faxes and append your faxes to other saved fax documents.

Select the Inbox window from the Message
Center window.
¡The Inbox window displays the current status of
all facsimiles distributed to you in the Inbox
queue.

Fax ID (if
Status messages
transmitted)
Date and Time
Number of pages
received

Status messages
Complete—The facsimile was received successfully but has not been printed, saved or viewed yet.
Incomplete—An incomplete facsimile was received and has not been printed, saved or viewed yet.
Recovered—The system failed before the facsimile was completely received and was entered in the
Inbox. Information in the Log may be incomplete. The facsimile may be incomplete.
Viewed—The facsimile has been viewed but not printed or saved.
Printed—The facsimile was printed but not saved.
Saved—The facsimile has been saved.

Viewing received faxes on the PC screen
To view a fax in your Inbox

1
2

Select the fax you wish to view in the Inbox
window.

VIEW button
PREVIEW button

Select View from the File menu of the Message
Center Inbox window or click the VIEW button on
the toolbar.
¡The Viewer application window will display the
selected fax.

To preview the first page of the
received fax

1
2

Select the fax you wish to view in the Inbox
window.

Select Preview from the File menu of the Message
Center Inbox window or click the PREVIEW button
on the toolbar.
¡The Preview window will display the first page of
the selected fax.

\If you are using Windows 3.1/3.11, the dialog
box images shown above will slightly differ
from the actual ones.

Multi-Function
Center

Receiving faxes on your PC (cont.)
Printing received documents
PRINT button

1
2

Select the document you wish to print in the
Inbox window.

If you want to change your selected printer or
print setup, select Setup.
¡The Print Setup dialog box will appear.

If you want to use the facsimile unit as a printer,
select Panasonic MFC print from the Printer
list.

5
6

Choose the printer you wish to use, by selecting
the OK button.

Select the range of faxes you want to print from
the Inbox Print group.

Select Print from the File menu or the PRINT
button from the toolbar.
¡The Print dialog box will appear.

Enter the number of copies you want to print in
the Copies field, and then select the OK button.
¡The Inbox Print dialog box will appear.

A. Select Print Selected to print the facsimiles
you selected.
B. Select Print Unprinted to print all the
unprinted facsimiles.
C. Select Print All to print all the facsimiles.

8
9
10

If you want to delete the selected faxes
automatically after they have been printed,
select the Delete After Printing check box.

If you want the selected fax scaled to fit within
the size of paper you selected in the Print Setup
dialog box, select Scale To Fit.
Select the Print button.

\If you are using Windows 3.1/3.11, the dialog box
images shown will slightly differ from the actual ones.

Faxing a document on the facsimile unit

1
2

Place the document(s) on your fax machine.

For Windows 95 Users:
Select the Start button. Point to Programs, point
to Multi-Function Center, then click Send From
Fax.

FACE DOWN

For Windows 3.1/3.11 Users:
Double click Send From Fax in the Multi-Function
Center program group.
¡The Send From Fax application window will
appear.

Enter the name and fax number using the
keyboard or select the desired entry in the address
book currently displayed in the Address Book
name box.

You can access the Address Book application by
selecting Addr Bk... or the Address Book menu.
¡The Address Book application window will
appear.

5
6

If you accessed the Address Book application,
select Exit from the File menu.

Select the Start button in the Send From Fax
application window.

\If you are using Windows 3.1/3.11, the dialog
box image shown above will slightly differ
from the actual one.

Multi-Function
Center

Making an Address Book
The Address Book is your personal information database for fax and telephone numbers.

To make the Address Book:

For Windows 95 Users:
Select the Start button. Point to Programs, point
to Multi-Function Center, then click Address
Book.
For Windows 3.1/3.11 Users:
Double click Address Book in the Multi-Function
Center program group.
¡An Address Book will be displayed.

2
3

Click the File menu and select New.
¡A New dialog box will be displayed.

Enter the File Name. Enter the Address Book
name. Click the OK button.
¡The Address Book is made.

To make an entry in the Address
Book:

1
2
3
4

Click the Open button.
¡The open dialog box will be displayed.

Select the desired Address Book and click the OK
button.
Enter or edit the Name, Company, Fax No.,
Telephone No. and Notes.
Click the Add button.
¡The entry will be added to the Address Book.

Add button

Broadcast
When sending the same document to more than one
location, you can use the list function in the Address
Book. You may select as many locations as you want
from the Address Book.

\If you are using Windows 3.1/3.11, the dialog box
images shown will slightly differ from the actual ones.

Scanning and saving documents
Your facsimile unit can be used as a scanner to enable you to incorporate image files into other Windows
applications. The scanned file can be saved as an .ALA (image) file, a .TIF, .PCX, .DCX, or .BMP file.

1
2

Place the document(s) on your fax machine.

For Windows 95 Users:
Select the Start button. Point to Programs, point
to Multi-Function Center, and then click Viewer.
¡The Viewer application window will appear.

FACE DOWN

For Windows 3.1/3.11 Users:
Double click Viewer in the Multi-Function Center.
¡The Viewer application window will appear.

Select Scan from the File menu.
¡The TWAIN Scanner dialog box will appear.

4
5

Set the intensity and optimize for the type of
document you are scanning.

Select Scan.
¡The scanned document is displayed in the
Viewer application window.
Select Save As... from the File menu.
¡The Save As dialog box will appear.

Select the OK button.

Enter the file name in the File name text box, and
then select the drive and directory where you want
to store the document.

Note:
¡Text editing cannot be performed with this unit without
OCR upgrade software. See Upgrade Now!

Multi-Function
Center

6
7

\If you are using Windows 3.1/3.11, the dialog box
images shown will slightly differ from the actual ones.

Receiving faxes directly to your fax machine
If you do not want to be disturbed by incoming faxes when using the PC, but want to receive faxes directly to
your facsimile machine, set one of the following.
—Pause your Inbox on the PC
—Turn off the PC LINK on the facsimile unit

To pause your Inbox
From the Inbox window select Pause Inbox from the File menu or select the Pause Inbox check box on the
Toolbar.

To turn off the PC LINK on the facsimile unit
¡When this feature is off, any operation from your PC like fax transmission/reception, scanning, printing or
copying cannot be performed.

Press (MENU).

Press K, then A D.

Dial keypad
Display:

PC LINK

Press (START/COPY/SET).

Press

5
6

MODE=ON
or

[Ÿÿ]

to select “OFF”.

¡To turn on the PC LINK on the facsimile unit,
select “ON”.
Press (START/COPY/SET).
Press (MENU).

(MENU)

SYSTEM SET UP

(START/COPY/SET)

Getting help for further information
To obtain information about the Multi-Function Center applications, use the help function.
For help, follow these steps.

For Windows 95 Users:

For Windows 3.1/3.11 Users:

1.
2.
3.
4.
5.
6.

1. In Program manager, double click
Multi-Function Center.
2. Double click the application you need help with.
3. Click Help menu.
4. Click Index or Contents and choose the
subject you need help with.

Click the Start button.
Click Programs.
Click Multi-Function Center.
Click the application you need help with.
Click Help menu.
Click Index or Contents and choose the
subject you need help with.

Functions of the Multi-Function Center applications
Applications

Functions

Viewer

Editing images
¡Clearing portions of an image
¡Copying to the Windows Clipboard
¡Cropping images
¡Cutting images
¡Cutting or copying an entire image
¡Inverting the color of an image
¡Pasting from the Windows Clipboard
¡Stretching and shrinking images
¡Symmetrically changing the size of an image

Viewing Images

Copier

¡Making a Copy
¡Making multiple copies
¡Reducing/enlarging your copy
¡Setting up your Copier
¡Choosing a printer

Address Book

¡Changing address books
¡Copying Information into the clipboard
¡Dialing a voice number
¡Pasting information into your address book
¡Printing an address book entry or the entire book
¡Saving the address book as a file
¡Sending a cover page fax
¡Using editing key combinations to Cut, Paste, Copy and Undo editing

Multi-Function
Center

¡Adding an application button to the Action Bar
¡Arranging how windows and icons are displayed
¡Displaying thumbnails
¡Hiding or displaying the Toolbar, Status Bar or Action Bar
¡Magnification, reductions or orientations
¡Next or previous page
¡Rotating the image
¡Viewing different pages of a multiple page file
¡Zooming—Sizing the image to the size of the window
¡Zooming in a specified area of the image

Getting help for further information (cont.)
Applications

Functions

Message Center

¡Cover page—Creating and Setting up
¡Setting Up Your Personal Information—PC Fax Logo, Telephone Number, and
Night Delivery Time
¡Time/Date stamp on received faxes
¡Resending a fax
¡Automatically printing incoming faxes
¡Loading the Message Center automatically

Received Faxes
¡Inbox Activity Log
¡Automatically deleting your faxes after printing
¡Deleting faxes
¡Stop receiving faxes on the PC
¡Manually receiving faxes
¡Monitoring the fax line status
¡Pausing and Resuming the Inbox so that you can run other communications
programs
¡Previewing a received fax listed in the Inbox window
¡Printing faxes
¡Saving faxes
¡Viewing the list of received faxes
¡Stamping received facsimiles with the time/date received
¡Viewing faxes

Sending Faxes
¡Viewing the list of outgoing faxes
¡Resending undelivered facsimiles
¡Changing the destination fax number or delivery schedule
¡Unsuccessful dialing attempts

Canceling Faxes
¡Pause and Resume sending facsimiles
¡Deleting facsimiles
¡Monitoring the Fax line status
¡Viewing the Outbox queue
¡Outbox Activity Log

Send From Fax

¡Adding the current addressee to an Address Book
¡Changing Address Books
¡Choosing the Resolution
¡Phone Number (addressing your fax)
¡Sending a fax to multiple recipients (Specify To: Cc: Faxes)
¡Sending a fax while you are doing other work on your PC
¡Sending a fax with a cover page
¡Sending a fax without a cover page
¡Setting up your scanner
¡Sorting the Address Book
¡Specifying a distribution list as your fax destination

Finder

¡Deleting files
¡Printing, viewing and faxing files
¡Searching for files

Launch Pad

¡Adding an application to your Launch Pad icon bar
¡Automatically activating the Launch Pad
¡Making your Launch Pad icon bar always visible on your desktop
¡Removing an application from the Launch Pad

Troubleshooting
Error messages on the display
If the unit detects a problem, one or more of the following messages will appear on the display:
DISPLAY MESSAGE

CAUSE & REMEDY

CALL SERVICE

¡There is something wrong with the unit. Contact our service personnel (p. 104).

CHECK COVER

¡The front cover is open. Close it.

CHECK DOCUMENT

¡The document is not fed into the unit properly. Reinsert the document. If
misfeeding occurs frequently, clean the document feeder rollers inside the unit
(p. 101). If the problem remains, adjust the feeder pressure (p. 98).

CHECK FILM

¡The film cartridge is not inserted properly. Reinsert it correctly (p. 99, 100).

CHECK LEVER

¡The recording paper set lever is released. Push it back to set the lever (p. 9).

CHECK MEMORY

¡Memory (telephone numbers, parameters, etc.) has been erased. Re-program.

CHECK PAPER

¡The recording paper is not installed or the unit ran out of paper. Install paper
(p. 8).
¡The recording paper is not fed into the unit properly or has jammed near the
recording paper entrance. Clear the jammed paper (see “When paper has
jammed near the recording paper entrance” on page 97).
Do not install folded or heavily curled paper in the paper tray.
¡The unit has (a) document(s) in memory. See the other message instructions to
print out the document(s).

FAX MEMORY FULL

¡The memory is full of received documents due to a lack of recording paper or a
recording paper jam. Install paper or clear the paper jam.

FILM EMPTY

¡The film is empty. Replace the film or film cartridge with a new one (p. 99, 100).
¡The film is slack. Tighten it (see step 8 on page 100) and install again.

FILM NEAR EMPTY

¡The remaining film can print approx. 15 pages of letter size documents. Prepare a
new film or film cartridge (p. 6).

MESSAGE FULL

¡There is no room left in memory to record a voice message. Erase some or all of
the messages (p. 26, 50).

NO RESPONSE

¡The receiving unit is busy or ran out of recording paper. Try again.

PAPER JAMMED

¡A recording paper jam occurred under the film cartridge. Clear the jammed paper
(p. 96).
(continued)

Troubleshooting
and Routine Care

FAX IN MEMORY

Error messages on the display (cont.)
DISPLAY MESSAGE

CAUSE & REMEDY

PC FAIL OR BUSY

¡The fax function cannot be operated on the PC. The RS232C cable is not
connected correctly, or the software is not running on the PC.

PLEASE WAIT

¡The unit is checking if the film is set correctly. Wait for a while.

POLLING ERROR

¡The other fax machine does not have a polling feature. Check with the other
party.

REDIAL TIME OUT

¡The receiving unit is busy or ran out of recording paper. Try again.

REMOVE DOCUMENT

REMOVE PRINTOUT

¡The document is jammed. Remove the jammed document (p. 98).
¡Attempted to transmit a document longer than 600 mm (235⁄8w). Press the STOP
button and remove the document (p. 98).
Divide the document into two or more sheets and try again.
¡There is too much paper on the paper stacker. Remove the printed paper. If the
display message still remains after removing the paper, a paper jam may have
occurred. Remove the jammed paper (see “When paper has jammed near the
recording paper exit” on page 97).

STARTER FILM END

¡The starter film is empty. Replace the film or film cartridge with a new one
(p. 99, 100).

TRANSMIT ERROR

¡A transmission error occurred. Try again.

UNIT OVERHEATED

¡The unit is too hot. Let it cool down.

Before requesting help
General
PROBLEM

CAUSE & REMEDY

I cannot make and receive calls.

¡The power cord or telephone line cord is not connected. Check the
connections (see page 10).

I cannot make calls.

¡The dialing mode setting is wrong. Check the setting and change it
to TONE or PULSE (see page 58).

The unit does not work.

¡Disconnect the unit from the telephone line and connect to a
known working telephone. If the known working telephone
operates properly, call your service center to have the unit
repaired. If the known working telephone does not operate
properly, consult with your telephone company.

The unit does not ring.

¡The ringer volume is set to OFF. Adjust to a suitable level (see
page 17).

The REDIAL/PAUSE button does
not function properly.

¡If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.

The receive mode does not function
as explained on page 22.

¡A distinctive ringing pattern is set. Check it (see page 42).

During programming, I cannot enter
the remote fax activation code or
the remote operation ID.

¡All or part of the number is the same as another code or ID.
Change the number (see pages 41 and 48).

Fax transmission
PROBLEM

CAUSE & REMEDY
¡If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have such services.
¡An extension telephone on the same line is off the hook. Hang up
and try again.

The other party complains that dirty
patterns or black lines appear on
their received documents.

¡The glass or rollers are dirty. Clean them (see page 101).

I cannot make an international fax
call.

¡Use the overseas transmission mode (see page 60).
¡Add two pauses at the end of the telephone number (see page 37).

For Assistance, Call 1-800-435-7329

Troubleshooting
and Routine Care

The other party complains that
letters on their received document
are distorted.

Before requesting help (cont.)
Fax reception
PROBLEM

CAUSE & REMEDY

I cannot receive documents
automatically.

¡The receive mode is set to the TEL mode. Set to the ANS/FAX,
TEL/FAX or FAX (FAX ONLY) mode.
¡The time to answer the call may be too long. Decrease the number
of rings (see pages 54, 55 and 56).
¡The greeting message is too long. Shorten the message (see page
43).

The recording image is faint.

¡The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
¡The thermal head is dirty. Clean it (see page 101).

The printing quality is poor.

¡Some paper has instructions recommending the side to print on.
Try turning over paper. We recommend smooth paper such as
Hammermillg jet PRINT for clearer printing.

A blank sheet is ejected after the
received documents are printed out.

¡The receiving reduction rate is not programmed correctly. Program
the proper reduction rate (see page 61).

Answering device
PROBLEM

CAUSE & REMEDY

No voice messages have been
recorded in the ANS/FAX mode.

¡The memory is full. Erase some or all of the messages (see pages
26 and 50).

I cannot retrieve recorded
messages from a remote telephone.

¡Make sure that you use the remote operation ID correctly (see
page 48).

Copying
PROBLEM

CAUSE & REMEDY

A dirty pattern or a black line
appears on the copied documents.

¡The glass or rollers are dirty. Clean them (see page 101).

The copied image is distorted.

¡The thermal head is dirty. Clean it (see page 101).

The document is not copied
properly.

¡The film is not inserted correctly. Insert it correctly (see pages
99 and 100).

The copied document is blank.

¡The film is not inserted correctly. Insert it correctly (see pages
99 and 100).

The printing quality is poor.

¡Some paper has instructions recommending the side to print on.
Try turning over paper. We recommend smooth paper such as
Hammermillg jet PRINT for clearer printing.

A paper jam occurs during copying.

¡The film is not inserted correctly. Insert it correctly (see pages
99 and 100).

For Assistance, Call 1-800-435-7329

If a power failure occurs...
When a power failure occurs, note the following:
¡The unit will not function during a power failure.
¡Transmission and reception will be interrupted. Check the transaction by printing a journal report.
¡If fax documents are stored in memory, they will be lost. When power is restored, a power down report will
be printed out stating which contents in memory have been erased.
¡If delayed transmission is set and the programmed start time has passed during a power failure,
transmission will be attempted soon after power is restored.

Power down report
The power down report will be automatically printed out after power is restored.
The report will not be printed out when there are no documents stored in memory.
Power down report sample
POWER DOWN REPORT
POWER DOWN AT:Jan. 05 1997 04:30AM
RESTARTED

AT:Jan. 05 1997 04:31AM

<< WARNING >>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
NO.
01

OTHER FACSIMILE
0987654321

MODE
RX

PAGES
01

FUNCTION
MEMORY RECEIVE

Troubleshooting
and Routine Care

For Assistance, Call 1-800-435-7329

Error codes on your PC when using
Multi-Function Center software
When using the Multi-Function Center software and the printer or scanner function is initiated and an error
occurs, an 8 digit error code will be displayed on the status log window.
See the printer 8 digit error code below and the scanner 8 digit code on page 95.

» Error code for “Printer not ready.” status:

0
Recording paper set lever:
When this digit is “1”, the recording paper set lever is
released. Push it back to set the lever (p. 9).
Paper jam near the recording paper entrance:
When this digit is “1”, the recording paper is not fed into
the unit properly or has jammed near the recording
paper entrance. To clear, see page 97.
Paper jam under the film cartridge or too much
paper on the paper stacker:
When this digit is “1”, the recording paper jammed
under the film cartridge or there is too much paper on
the paper stacker. Clear the jammed paper (p. 96) or
remove the printed paper.
Cover open:
When this digit is “1”, the top cover is open. Close it.
Film:
When this digit is “1”, film is empty or the film is not
inserted in the cartridge correctly. Replace the film or
film cartridge with a new one (p. 99) or reinsert the film
correctly by referring to step 8 on page 100.
Unit overheat:
When this digit is “1”, the unit is overheated. Leave it to
cool down.

For Assistance, Call 1-800-435-7329

» Error code for “Scanner not ready.” status:

0 0 0

0 0
Document feed:
When this digit is “1”, the document is not fed into
the unit properly. Reinsert the document.
Document jam:
When this digit is “1”, the document is jammed.
Remove the jammed document (p. 98).
Cover open:
When this digit is “1”, the top cover is open. Close it.

For example:
If “1” appears in the 8 digit code, see the corresponding instructions and solve the problem.
e.g. When “Scanner not ready. Error code=00010000” is displayed on the Status Log window:
Cause & remedy—The top cover is open. Close it.

Troubleshooting
and Routine Care

For Assistance, Call 1-800-435-7329

Clearing a recording paper jam
If the unit does not eject any recording paper during reception or copying, the recording paper has jammed.
Remove the jammed paper by following the display message on this page and page 97.

When paper has jammed under the film cartridge
The display will show the following message:
PAPER JAMMED
Remove the jammed paper as follows:

Slide the front cover open lever forward to unlock
the front cover and lift open.

Front cover

Remove the film cartridge.

Remove the jammed recording paper.

If the film is slack, tighten it by winding the bottom
side gears.
Incorrect

Film cartridge

Correct

tight
Bottom side gears

Front cover
open lever

5
6

Replace the film cartridge by matching the blue
label side of the cartridge with that on the unit.

Blue labels
Film
cartridge

Close the front cover securely by pushing down on
both ends.

When paper has jammed near the recording paper
entrance
The display will show the following message:
CHECK PAPER
Remove the jammed paper as follows:
Pull the recording paper set lever forwards, then pull out
the jammed recording paper from the recording paper
entrance.

Recording
paper set
lever

When paper has jammed near the recording paper exit
The display will show the following message:
REMOVE PRINTOUT
Remove the jammed paper as follows:

Troubleshooting
and Routine Care

Lift the unit slightly and push out the jammed
recording paper from the triangular window on the
bottom of the unit.

Triangular
window

Remove the jammed recording paper from the
recording paper exit.
¡If you cannot remove the jammed paper, remove
it by following steps 1–4 on page 96.

Clearing a document jam
If the unit does not release the original document during feeding, remove the document as follows:

1
2
3

Slide the front cover open lever forward to unlock
the front cover and lift open.

Front cover

Remove the jammed document carefully.

Close the front cover securely by pushing down on
both ends.

Front cover open lever

Adjusting the feeder pressure
When no feeding or multiple feeding occurs frequently, adjust the feeder pressure.

1
2

Slide the front cover open lever forward to unlock
the front cover and lift open.
Lever
Shift the position of the lever by using an
instrument with a pointed end, like a clip or
ball-point pen.

Front cover
A

Position A: When documents do not feed
Position B: Standard position (pre-selected)
Position C: When documents multiple feed

Close the front cover securely by pushing down on
both ends.

Front cover open lever

Routine care
Checking the remaining film
Press (FILM\REMAINING) while the unit is idle. The display indicates the approximate amount of remaining
film.
FILM E

FILM E

When the film indicator points to this position, the remaining film will print up to
25 pages of letter size documents. Prepare a new film or film cartridge for
replacement.

Replacing the film or film cartridge
When the unit detects the end of the film, one of the following messages will be displayed:
FILM NEAR EMPTY

The remaining film prints approx. 15 letter size documents. Prepare a new film or
film cartridge.

FILM EMPTY

The film is empty. Replace the film or film cartridge with a new one.

To order replacement parts, see page 6.

1
2

Slide the front cover open lever forward to unlock
the front cover and lift open.

Film cartridge

Remove the film cartridge.
¡If you have purchased a film cartridge (Model no.
KX-FA135) for replacement, skip to step 9.
¡To replace only the film, go to step 3.
Front cover
open lever

Unlock the four gears by (A) pulling the top side
gears (blue and green) forward and (B) pushing
back the bottom side gears (green). Remove the
used film.

Blue gear

Top side gears

A
Green
gear

Bottom side gears

Remove the four gears from the used film cores.

B
Green gear
Gears

Caution:
¡The film is not reusable. You can order a new
film for replacement through your nearest
authorized Panasonic dealer.

Film cores
Gears
(continued)

Troubleshooting
and Routine Care

A
Green gear

Replacing the film or film cartridge (cont.)

Insert the blue gear into the blue core of the
new film.

Blue core
Blue gear

Slots

Guide tabs

Insert the three green gears into the remaining
cores of the new film.

Guide tabs

Green gears

Slots

Insert the film into the cartridge so that the blue
gear matches the blue label on the cartridge.

Blue label
Film

Blue gear

Cartridge

Lock the four gears of the film by (A) pushing
back the top side gears and (B) pulling the
bottom side gears forward until they lock into
place.
¡If the film is slack, tighten it by winding the
bottom side gears.
Incorrect

Insert the film cartridge by matching the blue
label on the cartridge with that on the unit.
Close the front cover securely by pushing down
on both ends.
¡The unit will check that the film is set correctly
and the following message will be displayed:
Display:

PLEASE WAIT

¡If the following message is displayed, the film
is not inserted correctly:
CHECK FILM
¡Reinsert it correctly.

100

Bottom
side gear

Correct

tight

19
10

Top side
gears

Top side gear

Bottom
side gears
Blue labels
Film
cartridge

Cleaning the inside of the unit
Cleaning the document feeder unit
If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document,
clean the document feeder rollers, sub roller, rubber flap, white plate and glass.

1
2
3

Disconnect the power cord and the telephone line
cord.

4
5
6

Clean the white plate and glass with a soft dry
cloth.

Front cover

Rubber flap

Slide the front cover open lever forward to unlock
the front cover and lift open.

Sub roller
Document feeder rollers

Clean the document feeder rollers, sub roller and
rubber flap with a cloth moistened with isopropyl
rubbing alcohol, and let dry thoroughly.

Close the front cover by gently pressing down on
both ends.
Connect the power cord and the telephone line
cord.

Glass
Front cover open lever
White plate

Caution:
¡Do not use paper products (such as paper towels
or tissues) to clean the inside of the unit.

Cleaning the thermal head
If dirty patterns or black bands appear on a copied or received document, clean the thermal head.
Disconnect the power cord and the telephone line
cord.

Thermal head
Front cover

Slide the front cover open lever forward to unlock
the front cover and lift open.

Troubleshooting
and Routine Care

1
2
3
4
5

Clean the thermal head with a cloth moistened with
isopropyl rubbing alcohol, and let dry thoroughly.
Close the front cover by gently pressing down on
both ends.
Connect the power cord and the telephone line
cord.

Caution:
¡To prevent a malfunction due to static electricity,
do not use a dry cloth and do not touch the
thermal head directly with your finger.

Caution
Do not push on the black cover.

101

General Information
FCC information
If required by the telephone company, inform them
of the following.
¡FCC Registration No.:
(found on the bottom of the unit)
¡Ringer Equivalence No.:
(found on the bottom of the unit)
¡The particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your
local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part
68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or

102

alteration of such terminal equipment, or otherwise
materially affect its use or performance, the
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
When programming emergency numbers and/or
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
2. Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment
and receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV
technician for help.

Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus,
New Jersey 07094

Panasonic Sales Company
Division of Matsushita Electric of
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel
Industrial Park, Carolina, Puerto Rico 00985

PANASONIC
Facsimile Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto
Rico for one (1) year from the date of original purchase in the event of a defect in materials or
workmanship.
This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, and cosmetic parts
(cabinet).
Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter
Directory. Or call, toll free, 1-800-HELP FAX (1-800-435-7329) to locate a PASC Factory Servicenter.
Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the
Panasonic Sales Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of
original purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material and workmanship which occur during normal
use and (when applicable) does not cover the print and ink cartridge, the toner cartridge and drum unit or
the film cartridge. The warranty does not cover damages which occur in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse,
neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or
maintenance, alteration, modification, power line surge, improper voltage supply, lightning damage,
signal reception problems, commercial use such as hotel, office, restaurant, or other business or rental
use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized
Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.

103

General
Information

This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.

Service center directory
OPERATION ASSISTANCE¡FAX ADVANTAGE PROGRAM
DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am–8:00pm Monday–Friday, EST)

PRODUCT INFORMATION¡LITERATURE REQUESTS¡DEALER LOCATIONS
Customer Satisfaction Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters)
201-348-9090 (9:00am–8:00pm Monday–Friday, EST)

ACCESSORY PURCHASES
1-800-332-5368 (Consumer orders only)
Panasonic Services Company Accessory Order Office, 20421-84th Avenue South Kent, WA 98032
(6:00am–6:00pm Monday–Friday, 6:00am–10:30am Saturday, PST)
(Visa, Mastercard, Discover card, American Express, Check)

AUTHORIZED SERVICENTERS
CALIFORNIA
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7426
Fax (714) 894-8534
800 Dubuque Avenue
S. San Francisco,
CA 94080
Phone (415) 871-6373
Fax (415) 871-6840
20201 Sherman Way
Suite 102
Canoga Park, CA 91306
Phone (818) 709-1775
Fax (818) 709-2165
3878 Ruffin Road
Suite A
San Diego, CA 92123
Phone (619) 560-9200
Fax (619) 560-1831
COLORADO
1640 South Abilene Suite D
Aurora, CO 80012
Phone (303) 752-2024
Fax (303) 752-0610
FLORIDA
3700 North 29th Avenue
Suite 102
Hollywood, FL 33020
Phone (954) 925-2880
Fax (954) 925-5224

GEORGIA
8655 Roswell Road
Suite 100
Atlanta, GA 30350
Phone (770) 518-6301
Fax (770) 518-6306
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
ILLINOIS
F 1703 North Randall Road
Elgin, IL 60123
“12:30 to 4:30, Mon-Fri”
Phone (847) 468-5464
Fax (847) 468-5465
9060 Golf Road
Niles, IL 60714
Phone (847) 608-1010
Fax (847) 299-1710
MARYLAND
62 Mountain Road
Glen Burnie, MD 21061
Phone (800) 973-4071
Fax (410) 760-3779
MASSACHUSETTS
60 Glacier Drive, Suite G
Westwood, MA 02090
Phone (617) 329-4280
Fax (617) 329-0586

MICHIGAN
37048 Van Dyke Avenue
Sterling Heights, MI 48312
Phone (810) 939-2060
Fax (810) 939-2638

TENNESSEE
919-8th Avenue South
Nashville, TN 37203
Phone (615) 244-4434
Fax (615) 244-6713

MINNESOTA
7850-12th Avenue South
Airport Business Center
Bloomington, MN 55425
Phone (612) 854-8624
Fax (612) 854-2089

TEXAS
7482 Harwin Drive
Houston, TX 77036
Phone (713) 781-1528
Fax (713) 781-0643

OHIO
2236 Waycross Road
Cincinnati, OH 45240
Phone (513) 851-4180
Fax (513) 851-8443
PENNSYLVANIA
2221 Cabot Boulevard West
Suite B
Langhorne, PA 19047
Phone (215) 741-0661
Fax (215) 741-0521
Chartiers Valley
Shopping Center
1025 Washington Pike
Bridgeville, PA 15017
Phone (412) 257-4522
Fax (412) 257-4650

WASHINGTON
20425-84th Avenue South
Kent, WA 98032
Phone (206) 872-7922
Fax (206) 872-0918

Service in Puerto Rico
Matsushita Electric
of Puerto Rico, Inc.
Panasonic Sales Company/
Factory Servicenter
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Phone (787) 750-4300
Fax (787) 768-2910

Fpick-up/drop-off only

REPAIR INQUIRIES

13615 Welch Road Suite 101
Farmers Branch, TX 75244
Phone (972) 385-1975
Fax (972) 960-7626

Regional Customer Care Department

EAST (PCE)
2221 Cabot Boulevard West
Suite A
Langhorne, PA 19047
Phone (215) 741-0676
Fax (215) 750-6492

EAST (PCE)
1225 Northbrook Parkway
Suite 2-390
Suwannee, GA 30174
Phone (770) 338-6860
Fax (770) 338-6548

CENTRAL (PCC)
1707 North Randall Road
Elgin, IL 60123
Phone (847) 468-5530
Fax (847) 468-5528

WEST (PCW)
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7440
Fax (714) 373-7447

Covers:
CT, DE, ME, MD, MA, NH, NJ,
NY, PA, RI, VT, VA, DC, WV

Covers:
AL, FL, GA, MS, NC, SC, TN

Covers:
AR, IL, IN, IA, KS, KY, LA, MI,
MN, MO, NE, ND, OK, SD, TX,
WI, OH

Covers:
AK, AZ, CA, CO, ID, MT, NV,
NM, OR, UT, WA, WY, HI

PARTS DISTRIBUTION LOCATIONS
To locate parts distributors in your area (within the USA)
DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week)

104

As of Apr. ’97

User information
For product service
¡Service centers are listed on page 104.
¡Call toll free 1-800-545-2672 for the location of an authorized service center.
When you ship the product
¡Carefully pack your unit, preferably in the original carton.
¡Attach a letter, detailing the symptom or problem, to the outside of the carton.
¡Send the unit to an authorized service center, prepaid and adequately insured.
¡Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales
offices. These locations do not repair consumer products.

General
Information

105

Specifications
1. Applicable Lines:

Public Switched Telephone Network

2. Document Size:

Max. 216 mm (81⁄2w) in width
Max. 600 mm (235⁄8w) in length

3. Effective Scanning Width:

208 mm (83⁄16w)

4. Recording Paper Size:

Letter: 216 q 279 mm (81⁄2w q 11w)
Legal: 216 q 356 mm (81⁄2w q 14w)

5. Effective Printing Width:

208 mm (83⁄16w)

6. Transmission Time*:

Approx. 15 s/page (Original mode)
Approx. 30 s/page (G3 Normal mode)

7. Scanning Density:

Horizontal: 8 pels/mm (203 pels/inch)
Vertical:
3.85 lines/mm (98 lines/inch)—Standard mode
7.7 lines/mm (196 lines/inch)—Fine/Halftone mode
15.4 lines/mm (392 lines/inch)—Superfine mode

8. Halftone Level:

64-level

9. Scanner Type:

CCD image sensor

10. Printer Type:

Thermal printing

11. Data Compression System:

Modified Huffman (MH), Modified READ (MR)

12. Modem Speed:

9600/7200/4800/2400 bps; Automatic Fallback

13. Operating Environment:

5–35 °C (41–95 °F), 20–80 % RH (Relative Humidity)

14. Dimensions (HqWqD):

149 q 367 q 355 mm (57⁄8w q 147⁄16w q 1331⁄32w)

15. Mass (Weight):

Approx. 5.2 kg (11.4 lb.)

16. Power Consumption:

Standby: Approx. 7.0 W / Transmission: Approx. 16 W
Reception: Approx. 38 W / Copy:
Approx. 52 W
Maximum: Approx. 160 W

17. Power Supply:

120 V AC, 60 Hz (This unit will not function at 50 Hz.)

18. Memory Capacity:

Voice memory: Approx. 18 minutes of recording time including the
greeting message.**
Fax memory: Approx. 28 pages of document memory based on the
CCITT No. 1 Test Chart in standard resolution.

*Transmission speed depends on the contents of the pages,
resolution, telephone line conditions and capability of the
receiving unit. The 15 second speed is based upon the CCITT
No.1 Test Chart.
**Recording time may be reduced by the calling party’s
background noise.

CCITT No. 1 Test Chart

Note:
¡Any details given in these instructions are subject to change without notice.
¡The pictures and illustrations in these instructions may vary slightly from the actual product.

106

One-touch dialing list
Direct call
Station No.

Name/Telephone No.

Direct call
Station No.

10 ((LOWER) 1)

11 ((LOWER) 2)

12 ((LOWER) 3)

13 ((LOWER) 4)

14 ((LOWER) 5)

15 ((LOWER) 6)

16 ((LOWER) 7)

17 ((LOWER) 8)

18 ((LOWER) 9)

Name/Telephone No.

107

One-touch dialing list
Direct call
Station No.

108

Name/Telephone No.

Direct call
Station No.

10 ((LOWER) 1)

11 ((LOWER) 2)

12 ((LOWER) 3)

13 ((LOWER) 4)

14 ((LOWER) 5)

15 ((LOWER) 6)

16 ((LOWER) 7)

17 ((LOWER) 8)

18 ((LOWER) 9)

Name/Telephone No.

Speed dialing list
Station
No.

Name/Telephone No.

Station
No.

Name/Telephone No.

Station
No.

Name/Telephone No.

109

Speed dialing list
Station
No.

Name/Telephone No.

Station
No.

Name/Telephone No.

Station
No.

110

Name/Telephone No.

Index
A

B
C

G
H
I
J

Address Book RRRRRRRRR 75, 84, 87
Advanced features RRRRRRRRRR 53
Resetting RRRRRRRRRRRRR 69
ALL MESSAGES button RRRRRR 26, 27
ANS/FAX mode RRRRRRRRRR 22, 24
ANS/FAX ring countRRRRRRRRRR 54
Automatic dialing RRRRRRRRR 33, 34
Automatic dialing mode setting RRRRR 10
AUTO RECEIVE button RRRRRR 22, 24
AUTO RECEIVE mode RRRRR 22, 24, 29
Basic features RRRRRRRRRRRR 53
Call counter RRRRRRRRRRRRR 26
Caller IDRRRRRRRRRRRRRRR 17
Caller list RRRRRRRRRRRRRR 70
Caller’s recording timeRRRRRRRRR 57
CHECK button RRRRRRRRRRRR 44
Cleaning RRRRRRRRRRRRRR 101
Communication messages RRRRRRR 72
Copier RRRRRRRRRRRRRR 75, 87
COPY buttonRRRRRRRRRRRRR 18
Date and time RRRRRRRRRRRR 13
Delayed transmission RRRRRRRRR 39
DELETE key RRRRRRRRRRRRR 14
Dialing mode RRRRRRRRRRR 10, 58
DIGITAL SP-PHONE button RRRRRR 16
Direct call station keys RRRRR 14, 33, 34
DIRECTORY button RRRRRRRR 34, 35
Display contrast RRRRRRRRRRR 62
Distinctive ring serviceRRRRRRRRR 42
Document jam RRRRRRRRRRRR 98
Document size RRRRRRRRRRR 106
Documents (the unit can feed) RRRRR 19
Electronic telephone directory RRRRR 35
ERASE button RRRRRRRRRR 26, 44
Error message RRRRRRRRRR 89, 90
Facsimile telephone number RRRRRR 15
Fax auto redial RRRRRRRRRRRR 34
FAX (FAX ONLY) mode RRRRRR 22, 29
Fax pager RRRRRRRRRRRRRR 67
FAX ring count RRRRRRRRRRRR 55
Fax voice guidance RRRRR 20, 21, 23, 65
Feature listRRRRRRRRRRRRRR 70
Feeder pressure RRRRRRRRRRR 98
Film detection RRRRRRRRRRRR 68
Film/Film cartridge, replacing RRR 99, 100
FILM REMAINING button RRRRRRR 99
Finder RRRRRRRRRRRRRR 75, 88
FLASH button RRRRRRRRRRRR 37
Friendly reception RRRRRRRRR 23, 64
Greeting messages RRRRRRRRRR 43
HELP button RRRRRRRRRRRRR 12
ICM monitor RRRRRRRRRRRRR 66
INSERT key RRRRRRRRRRRRR 14
Journal auto print RRRRRRRRRRR 71
Journal report RRRRRRRRRRR 70, 72

Launch padRRRRRRRRRRRR 75, 88
Logo RRRRRRRRRRRRRRRR 14
Logo print position RRRRRRRRRR 59
LOWER key RRRRRRRRRRR 33, 34
M MANUAL RECEIVE mode RRRRR 22, 31
Memory reception alert RRRRRRRR 64
MEMO/2WAY REC button RRRRRRR 28
Message alert RRRRRRRRRRRR 63
Message Center RRRRRRRR 75, 80, 88
Message transfer RRRRRRRRRRR 46
MUTE buttonRRRRRRRRRRRRR 16
N NEW MESSAGES button RRRRR 26, 27
O One-touch dialing RRRRRRRRR 33, 34
Overseas transmission modeRRRRRR 60
P PAUSE button RRRRRRRRRRRR 37
Polling RRRRRRRRRRRRRRR 38
Power down report RRRRRRRRRR 93
Q QUICK button RRRRRRRRRRRR 27
R REC button RRRRRRRRRRRRR 43
Receiving reduction RRRRRRRRRR 61
Recording paper jam RRRRRRR 96, 97
Recording paper size RRRRRRR 8, 106
Recording time alertRRRRRRRRRR 63
Recording time for ANS/FAX greeting messageR 66
REDIAL button RRRRRRRRRRRR 37
Reduction copyRRRRRRRRRRRR 52
Remote fax activation code RRRRRR 41
Remote operation ID RRRRRRRRR 48
REPEAT button RRRRRRRRRRR 27
Reserving transmission RRRRRRRR 40
RESOLUTION button RRRRRRRRR 18
Ring pattern detection RRRRRRRRR 42
S SECRET key RRRRRRRRRRR 14, 33
SELECT buttonRRRRRRRRRRRR 43
Send From Fax RRRRRRRR 75, 83, 88
Silent fax recognition ring RRRRRRR 57
SKIP button RRRRRRRRRRRRR 27
SLOW button RRRRRRRRRRRR 27
SPACE key RRRRRRRRRRRRR 14
Speed dialing RRRRRRRRRRR 33, 34
Summary of user programmable features RR 53
T Telephone number listRRRRRRRRR 70
TEL mode RRRRRRRRRRRR 22, 23
TEL/FAX mode RRRRRRRR 22, 30, 31
TEL/FAX ring count RRRRRRRRRR 56
Toll saver RRRRRRRRRRRRRR 54
TONE button RRRRRRRRRRRRR 37
Transmission report RRRRRRRR 71, 72
V Viewer RRRRRRRRRRRR 75, 81, 87
Voice contact RRRRRRRRRRRR 36
Voice guide RRRRRRRRRRRRR 21
Voice time/day stamp RRRRRRRRR 26
VOLUME button RRRRRRRR 13, 16, 17

111

Panasonic
KX-FM220
Proof of Purchase

Panasonic FAX ADVANTAGE PROGRAM

Free peace of mind,
direct from Panasonic
NO EXTRA COST
FAX ADVANTAGE PROGRAM
■
■
■

1-year limited warranty1 parts & labor
Toll-free help line
Free overnight replacement2
and repair program

The Panasonic Fax Advantage Consumer Service Program.
Panasonic knows that if your fax machine is not up and running, neither
is your business. That’s why we created the Panasonic Fax Advantage
Program. Included at no extra cost with the purchase of a Panasonic
Fax Machine, the Fax Advantage Program can provide a free
replacement unit2 overnight if your original unit is in need of repair.
Here’s how it works:
1. If you have a problem with your fax while it is covered by the oneyear limited warranty1, call our toll-free help-line at 1-800-HELPFAX.
2. Talk to one of our technical experts to diagnose your problem over
the phone.
3. If repairs are necessary and you are entitled to service under the
terms and conditions of the limited warranty3, we will send a refurbished replacement unit to you overnight or second business day
delivery, depending on the time of your call.
A second option available under our one-year limited warranty is to
mail-in or carry-in your fax to one of our Regional Service centers,
where the unit will be repaired and returned to you.
Instructions
If you choose to receive a replacement unit under the Fax Advantage
Program, Panasonic will provide a replacement unit which will be
completely refurbished, quality-tested by Panasonic technicians and
individually hand-inspected before it is shipped to you. You will keep the
replacement unit and send the original unit to us in the replacement
unit’s box. UPS will pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. A proof-ofpurchase must be included with the returned product. Any unit that is
replaced by Panasonic and not shipped with proper proof-of-purchase
by you will be subject to a minimum $100.00 charge. The original unit
must be properly packaged in the same manner as the replacement

unit, utilizing the packing materials provided. Damage due to improper
or inadequate packing will be charged to you as an out-of-warranty
cost.
If our 1-800-HELPFAX technicians determine that your unit may be an
“out-of-box failure”4, we will attempt to provide you with a factory-new
replacement unit5. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your
1-800-HELPFAX call.
Requirements
You must give our technicians a valid credit card number (Discover,
VISA, Master Card, or American Express/Optima). Product that is not
returned to Panasonic by 10 business days after shipment of the
replacement product will be charged to your credit card account at
Panasonic’s Suggested Retail Price (see dealer for details). If your
original unit is not eligible for warranty service, your card will be
charged for the non-warranty repair of the unit at Panasonic’s current
rate for parts and labor and for any shipping charges associated with
this program. If you do not wish to pay out-of-warranty repair costs, you
will be responsible for returning the replacement unit to Panasonic and
for paying all shipping charges associated with this program including
the overnight delivery of the replacement product to you, shipment of
the problem unit to Panasonic, shipment of the replacement unit back
to Panasonic and the return of your original unit back to you. Credit
status will be verified prior to sending the replacement product.
1. See dealer for limited warranty details.
2. Replacement unit is refurbished.
3. Replacement program excludes Puerto Rico and is subject to termination at any
time without advance notice.
4. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days
prior to your 1-800-HELPFAX call, and would otherwise qualify for warranty service
under the terms and conditions of the limited warranty.
5. Panasonic reserves the right to send a refurbished unit.

Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America

Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc. (“PSC”)

One Panasonic Way, Secaucus,
New Jersey 07094

Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985

Printed in Malaysia

PFQX1108ZB KF0697MK2117 D

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