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TG8421E(e).book Page 1 Tuesday, December 16, 2008 8:03 AM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8421E
KX-TG8422E
KX-TG8423E
KX-TG8424E
Model shown is KX-TG8421.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
TG8421E(e).book Page 2 Tuesday, December 16, 2008 8:03 AM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . 5
Important Information
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 8
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . . 9
Note when setting up. . . . . . . . . . . . . 10
Controls . . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . 12
Temporary switching the display mode
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Screen saver mode . . . . . . . . . . . . . . 13
Turning the power on/off . . . . . . . . . . 13
Initial settings. . . . . . . . . . . . . . . . . . . 14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 16
Key lock. . . . . . . . . . . . . . . . . . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . . 18
Copying phonebook entries. . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 21
Special programming . . . . . . . . . . . . 24
Registering a unit . . . . . . . . . . . . . . . 27
Caller ID Service
Using Caller ID service . . . . . . . . . . . 30
Caller list . . . . . . . . . . . . . . . . . . . . . . 31
SMS (Short Message Service)
Using SMS . . . . . . . . . . . . . . . . . . . . 32
Turning SMS on/off . . . . . . . . . . . . . . 32
Storing SMS message centre numbers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Registering mailboxes . . . . . . . . . . . . 33
Sending a message. . . . . . . . . . . . . . 33
2
Receiving a message . . . . . . . . . . . . 34
Other settings . . . . . . . . . . . . . . . . . . 35
Answering System
Answering system . . . . . . . . . . . . . . 37
Turning the answering system on/off 37
Greeting message . . . . . . . . . . . . . . 38
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . 39
Remote operation. . . . . . . . . . . . . . . 40
Answering system settings . . . . . . . . 42
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 44
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 45
Handset locator . . . . . . . . . . . . . . . . 45
Transferring calls, conference calls . 45
Useful Information
Character entry. . . . . . . . . . . . . . . . .
Error messages . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . .
Conditions of guarantee . . . . . . . . . .
47
49
50
58
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 59
TG8421E(e).book Page 3 Tuesday, December 16, 2008 8:03 AM
Introduction
Model composition
Series
Model No.
KX-TG8421
series
Base unit
Handset
Part No.
Part No.
KX-TG8421*1
KX-TG8421
KX-TGA840
Quantity
1
KX-TG8422
KX-TG8421
KX-TGA840
2
KX-TG8423
KX-TG8421
KX-TGA840
3
KX-TG8424
KX-TG8421
KX-TGA840
4
*1 Feature differences: Intercom calls can be made between the handsets by
purchasing and registering one or more optional handsets (page 4).
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG8421E/KX-TG8422E/KX-TG8423E/KX-TG8424E
Accessory information
Supplied accessories
No.
Quantity
Accessory item/
Part number
KXTG8421
KXTG8422
KXTG8423
KXTG8424
1
AC adaptor/
PQLV219E0Y or PQLV219E0X
1
2
3
4
2
Telephone line cord/
PQJA87S (for U.K.)
1
1
1
1
3
Rechargeable batteries*1/
HHR-55AAAB or
N4DHYYY00005
2
4
6
8
4
Handset cover*2
1
2
3
4
5
Belt clip*3
1
2
3
4
6
Charger*4
—
1
2
3
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
*3 PNKE1029Z1: Black/Metallic grey, PNKE1029Z3: Platinum silver
*4 PNLC1007ZB: Black, PNLC1007ZN: Platinum silver, PNLC1007ZM: Metallic grey
1
2
3
4
5
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
6
3
TG8421E(e).book Page 4 Tuesday, December 16, 2008 8:03 AM
Introduction
To use the unit
■ Belt clip
■ Wall mounting
To attach
To remove
25 mm
Screws
(Not supplied)
Hooks
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
Rechargeable
batteries
P03P or HHR-4MRE*1
Headset
KX-TCA94EX
DECT repeater
KX-A272
Battery type:
– Nickel metal hydride (Ni-MH).
– 2 x AAA (R03) size for each handset.
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
4
Handset (optional): KX-TGA840E
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 5 Tuesday, December 16, 2008 8:03 AM
Introduction
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
L Visit our website for product information: www.panasonic.co.uk
L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,
Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.panasonic.co.uk
L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly by
Panasonic U.K. Ltd.
L It couldn’t be simpler!
L Also available through our Internet is direct shopping for a wide range of finished
products, take a browse on our website for further details.
General information
L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic Communications Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
5
TG8421E(e).book Page 6 Tuesday, December 16, 2008 8:03 AM
Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
6
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
L The use of excessive sound volume
through earphones, headphones, or
headsets may cause hearing loss.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 7 Tuesday, December 16, 2008 8:03 AM
Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
7
TG8421E(e).book Page 8 Tuesday, December 16, 2008 8:03 AM
Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
Routine care
For business users in the European Union
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Notice for product disposal, transfer, or
outside the European Union
return
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection and
Disposal of Old Equipment and used
Information on Disposal in other Countries
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
complies with the requirement set by the
Directive for the chemical involved.
Batteries
1
2
3
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
8
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50 Hz
■ Power consumption:
Base unit:
Standby: Approx. 0.8 W
Maximum: Approx. 4.2 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.2 W
■ Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 9 Tuesday, December 16, 2008 8:03 AM
Getting Started
L Confirm correct polarities (S, T).
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219E.
■ Base unit
“Click”
Rechargeable Ni-MH ONLY
Press plug
firmly.
Hook
Use only the
supplied
telephone
line cord.
(220-240 V AC,
50 Hz)
DSL/ADSL
filter*
(Not supplied)
Hook
To telephone line
Correct
Base
unit
Wrong
Base
unit
L When the language selection is
displayed, see page 14.
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off.
Confirm “Charging” is displayed.
*For DSL/ADSL service users
■ Charger
Charge indicator
Hooks
(220-240 V AC, 50 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/NiCd batteries.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
9
TG8421E(e).book Page 10 Tuesday, December 16, 2008 8:03 AM
Getting Started
Note when setting up
Battery level
Icon
Battery level
Note for connections
&
High
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
(
Medium
)
Low
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor. Your Panasonic sales shop can
offer you more information about
connection possibilities.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 7.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
10
0)4
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous
use
15 hours max.
Not in use
(standby)
250 hours
(10 days) max.
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 11 Tuesday, December 16, 2008 8:03 AM
Getting Started
Controls
Handset
A
G
H
B
C
D
■ Control type
A Soft keys
The handset features 2 soft keys and
a joystick. By pressing a soft key, or by
pressing the centre of the joystick, you
can select the feature shown directly
above it on the display.
B Joystick
By pushing the joystick ({^}, {V}, {<},
or {>}) repeatedly, you can:
– scroll through (up, down, left, or
right) various lists or items
– adjust the receiver or speaker
volume (up or down) while talking
L As all multiple items cannot be
displayed on screen at the same
time, you can quickly search the
desired item to move screens by
pushing the joystick right or left,
instead of scrolling down or up line
by line (page 26).
I
J
E
F
K
L
Base unit
A B
A
B
A
B
C
D
E
F
G
H
I
J
Charge indicator, Ringer indicator
Speaker
{C} (Talk)
{s} (Speakerphone)
Headset jack
Dial keypad
Receiver
Display
{ih} (Off/Power)
{R/E}
R: Recall/Flash
E: Alarm shortcut key
K Microphone
L Charge contacts
C DEF G H
A
B
C
D
E
Charge contacts
Speaker
{4} (Erase)
{■} (Stop)
{^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play), Message indicator
G {x} (Locator)
H {s} (Answer on)
Answer on indicator
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
11
TG8421E(e).book Page 12 Tuesday, December 16, 2008 8:03 AM
Getting Started
Item
Display
Handset display items
Item
w
x
Paging, intercom mode
k
Handset is on an outside
call.
y
Missed call*1 (page 30)
u
L When displayed next
to the battery icon:
Answering system is
on. (page 37)
L When displayed with
a number: New
messages have been
recorded. (page 39)
d
12
Handset number*2
-1-
Base unit number*2
7
Blocked call*1
(page 27, 31)
h
New SMS message
received.*3 (page 34)
6
New voice mail
message received.*4
(page 44)
Meaning
Within range of a base
unit
L When flashing:
Handset is searching
for base unit. (page
53)
Answering system
answers calls with a
greeting message and
caller messages are not
recorded. (“Caller’s
recording time”, page
42)
Meaning
[1]
L Someone is using the
line.
L Answering system is
being used by another
handset or the base
unit.
*1
*2
*3
*4
Caller ID subscribers only
Standby display setting, page 22
SMS users only
Voice mail subscribers only
Soft key icons
Icon
Action
U
Returns to the previous
screen.
1
Displays the menu.
M
Accepts the current
selection.
j
Displays a previously
dialled phone number.
&
Battery level
E
Alarm is on. (page 24)
n
Opens the phonebook.
6
Voice enhancer is set.
(page 17)
~
x
Privacy mode is on.
(page 22)
Stores phone numbers in
the call barred list. (page
27)
k
~
Ringer volume is off.
(page 23)
Displays the phonebook
search menu.
&
f
Night mode is on.
(page 25)
Turns the key lock feature
off. (page 17)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 13 Tuesday, December 16, 2008 8:03 AM
Getting Started
Icon
Action
/
Selects a character entry
mode.
0
Plays a message.
O
Stops recording or
playback.
l
Inserts a dialling pause.
W
Erases the selected item.
A
Switches display mode
between single item and
multiple items. (page 26)
L When in multiple items display mode,
you can switch the screen to confirm
the detailed information by pressing
A.
Handset top menu icons
The following icons are shown when you
press down on the centre of the joystick
in standby mode.
Icon
Feature
j
[
Caller List
I
]
Answer System
4
Allows you to make an
intercom call.
X
B
SMS (Short Message
Service)
^
Erases a number/character.
N
5
Handset Setup
1
Puts the call on mute.
!
"
Base Unit Setup
#
$
Caller Barred
Temporary switching
the display mode
You can select to display either a single
item or multiple items on one screen at a
time for the following features:
– menu list, phonebook list, caller list,
redial list, and recorded message list
– handset top menu icons in function
menu
You can temporarily switch the display
mode as follows by pressing A shown
when viewing the lists or selecting menu
icons with:
– multiple entries/all menu icons are
shown on one screen at a time
– an entry/a menu icon is shown on one
screen in large characters at a time
Note:
L You can set the unit to always show
either single or multiple items
beforehand by selecting “Single
Item” or “Multi Items” as the
display mode setting (page 25).
Screen saver mode
The backlight goes dark when on a
call or turns off completely after 1
minute of inactivity if the handset is not
on the base unit or charger.
Activate the handset display again by:
– pushing the joystick left {<} or right
{>} when on a call.
– pressing {ih} at all other times.
Turning the power
on/off
Power on
Press {ih} for about 1 second.
Power off
Press {ih} for about 2 seconds.
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TG8421E(e).book Page 14 Tuesday, December 16, 2008 8:03 AM
Getting Started
Initial settings
Date and time
1 1 (centre of joystick) i N i
M
Symbol meaning:
Example: {V}/{^}: “Off”
2
Push the joystick down or up to
select the words in quotations.
{V}/{^}: “Time Settings” i
M
3
{V}/{^}: “Set Date/Time” i
M
4
Enter the current date, month, and
year. i M
Example: 15 July, 2009
{1}{5} {0}{7} {0}{9}
L You can select the date format by
pressing {#}:
– dd-mm-yy (date-month-year)
– mm-dd-yy
5
Enter the current hour and minute.
iM
Example: 9:30
{0}{9} {3}{0}
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing {*}.
6
{ih}
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 4.
1
1 (centre of joystick) i N i
M
2
{V}/{^}: “Display Setup” i
M
3
4
{V}/{^}: “Language” i M
{V}/{^}: Select your desired
language. i M i {ih}
Note:
L If you select a language you cannot
read: {ih} i 1 i N i M
i Push the joystick down 2 times.
i M i Push the joystick down 5
times. i M i {V}/{^}: Select
your desired language. i M i
{ih}
14
Note:
L To correct a digit, push the joystick left
or right to move the cursor to the digit,
then make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
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TG8421E(e).book Page 15 Tuesday, December 16, 2008 8:03 AM
Making/Answering Calls
indicator flashes. To cancel,
press {ih}.
Making calls
1
2
3
Lift the handset and dial the phone
number.
L To correct a digit, press ^.
Editing/erasing/storing
1
2
j (right soft key)
3
Proceed with the desired operation.
■ Editing a number before
calling:
{V}/{^}: “Edit & Call” i
M i Use the joystick to move
the cursor. i Edit the number.
i {C}
■ Erasing a number:
{V}/{^}: Select “Erase” or
“Erase All”. i M i
{V}/{^}: “Yes” i M i
{ih}
■ Storing a number to the
phonebook:
{V}/{^}: “Add Phonebook” i
M i To store the name,
continue from step 3, “Adding
entries”, page 18.
{C}
When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Using the speakerphone
1
Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2
When you finish talking, press
{ih}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Push the joystick up or down repeatedly
while talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1
2
j (right soft key)
3
{C}/{s}
L If {s} is pressed and the other
party’s line is engaged, the unit
automatically redials multiple
times. While the handset is
waiting to redial, the ringer
{V}/{^}: Select the desired phone
number.
{V}/{^}: Select the desired phone
number. i 1
Note:
L When editing:
– To erase a number, place the cursor
on the number, then press ^.
– To insert a number, place the cursor
to the right of where you want to
insert the number, then press the
appropriate dial key.
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 20).
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TG8421E(e).book Page 16 Tuesday, December 16, 2008 8:03 AM
Making/Answering Calls
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
1
2
{0} i l
Useful features during
a call
Dial the phone number. i {C}
Note:
L A 3 second pause is inserted each
time l is pressed. Repeat as
needed to create longer pauses.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1
Press 1 during conversation.
L 1 flashes.
Answering calls
2
To return to the conversation, press
1 again.
When a call is being received, the ringer
indicator on the handset flashes.
Recall/flash
1
Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2
When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 22.
Adjusting the handset ringer volume
Push the joystick up or down repeatedly
to select the desired volume while the
handset is ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 21).
{R/E} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the recall/flash time, see
page 22.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1
2
16
Press {R/E} to answer the 2nd call.
To switch between calls, press
{R/E}.
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TG8421E(e).book Page 17 Tuesday, December 16, 2008 8:03 AM
Making/Answering Calls
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Handset voice enhancer
This feature clarifies the voice of the
person you are talking to, producing a
more natural-sounding voice that is
easier to hear and understand.
1
2
Press 1 during a call.
3
{V}/{^}: Select “Off”, “High
Tone”, or “Low Tone”. i M
{V}/{^}: “Voice Enhancer” i
M
Note:
L When this feature is turned on, 6 is
displayed.
L Depending on the condition and
quality of your telephone line, this
feature may emphasise existing line
noise. If it becomes difficult to hear,
turn this feature off.
L This feature is not available while
using the speakerphone.
Recording a telephone
conversation
Important:
L Before recording a conversation, you
should inform the other party that the
conversation is to be recorded.
1
2
Press 1 during an outside call.
3
To stop recording, press O.
Note:
L To listen to the recorded conversation,
see page 38, 39.
Call share
You can join an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L A 2nd handset cannot join an outside
call that is being recorded (page 17).
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
(page 22).
Key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 1 (centre of
joystick) for about 3 seconds.
L & is displayed.
L To turn key lock off, press & (centre
of joystick) for about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
{V}/{^}: “Record Call” i M
L A beep is heard and recording
starts.
L A beep sounds every 15 seconds
and can be heard by the other
party.
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17
TG8421E(e).book Page 18 Tuesday, December 16, 2008 8:03 AM
Phonebook
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 200 names and phone numbers,
assign each phonebook entry to the
desired category.
Adding entries
1 n (left soft key) i 1
2 {V}/{^}: “New Entry” i M
3 Enter the party’s name (16
characters max.). i M
L You can change the character
entry mode by pressing /
(page 47).
4
Enter the party’s phone number (24
digits max.). i M
5
{V}/{^}: Select the desired category.
i M 2 times
L To add other entries, repeat from
step 3.
3
{V}/{^}: Select the desired
category. i M
4
{V}/{^}: “Category Name” i
M
5
Edit the name (10 characters max.;
page 47). i M i {ih}
Finding and calling a
phonebook entry
Scrolling through all entries
1
2
n (left soft key)
3
{C}
{V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pushing and
holding the joystick down or up.
Searching by first character (using a
dial key)
1
n (left soft key)
L Change the character entry mode
if necessary:
k i {V}/{^}: “Index
Search” i M i
{V}/{^}: Select the character
entry mode. i M
2
Press the dial key ({0} to {9}) which
contains the character you are
searching for (page 47).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
Changing category names
3
1
2
{V}/{^}: Scroll through the
phonebook if necessary.
4
{C}
6
{ih}
Categories
Categories can help you find entries in
the phonebook quickly and easily. When
adding an entry to the phonebook, you
can assign it to the desired category. You
can change the names of categories
assigned for phonebook entries
(“Friends”, “Family”, etc.) and then
search for phonebook entries by
category. Additional category features
are available for Caller ID subscribers
(page 30).
18
n (left soft key) i 1
{V}/{^}: “Category” i M
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TG8421E(e).book Page 19 Tuesday, December 16, 2008 8:03 AM
Phonebook
Searching by category
1
2
Speed dial
n (left soft key) i k
{V}/{^}: “Category Search” i
M
3
{V}/{^}: Select the desired
category. i M
L If you select “All”, the unit ends
the category search.
4
{V}/{^}: Scroll through the
phonebook if necessary.
5
{C}
Assigning an entry in the phonebook
to a speed dial key
Dial keys {1} to {9} can each be used as
a speed dial key, allowing you to dial a
number from the phonebook by simply
pressing a dial key.
1
Find the desired entry (page 18).
i1
2
3
{V}/{^}: “Speed Dial” i M
4
M i {ih}
Editing entries
1 Find the desired entry (page 18).
i1
2
3
{V}/{^}: “Edit” i M
4
Edit the phone number if necessary
(24 digits max.). i M
5
{V}/{^}: Select the desired category.
i M 2 times i {ih}
Edit the name if necessary (16
characters max.; page 47). i M
Making a call using a speed dial key
1
Press and hold the desired speed
dial key ({1} to {9}).
L You can view other speed dial
assignments by pushing the
joystick down or up.
2
{C}
Erasing entries
Erasing an entry
1
2
3
Find the desired entry (page 18).
i1
Cancelling a speed dial assignment
{V}/{^}: “Erase” i M
1
Press and hold the desired speed
dial key ({1} to {9}). i 1 i
M
2
{V}/{^}: “Yes” i M i {ih}
{V}/{^}: “Yes” i M i {ih}
Erasing all entries
1
2
3
4
{V}/{^}: Select the desired dial key
number. i M
L Where a dial key is already being
used for speed dialling, “Q” is
displayed next to the dial key
number. If you select this dial key,
you can overwrite the previous
assignment.
n (left soft key) i 1
{V}/{^}: “Erase All” i M
{V}/{^}: “Yes” i M
{V}/{^}: “Yes” i M i {ih}
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TG8421E(e).book Page 20 Tuesday, December 16, 2008 8:03 AM
Phonebook
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1
2
3
4
During an outside call, press 1.
{V}/{^}: “Phonebook” i M
Copying phonebook
entries
You can copy phonebook entries to the
phonebook of another compatible
Panasonic handset.
Note:
L Category settings for phonebook
entries are not copied.
{V}/{^}: Select the desired entry.
Copying an entry
Press M to dial the number.
1
Find the desired entry (page 18).
i1
2
3
{V}/{^}: “Copy” i M
4
{ih}
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press l to add pauses after the
number and PIN as necessary (page
15).
Enter the handset number you wish
to send the phonebook entry to.
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another
entry: {V}/{^}: “Yes” i M
i Find the desired entry. i
M
Copying all entries
20
1
2
3
n (left soft key) i 1
4
{ih}
{V}/{^}: “Copy All” i M
Enter the handset number you wish
to send the phonebook entry to.
L When all entries have been
copied, “Completed” is
displayed.
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TG8421E(e).book Page 21 Tuesday, December 16, 2008 8:03 AM
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus
1 1 (centre of joystick)
2 Select the desired top-menu by pushing the joystick in any direction. i M
3 Push the joystick down or up to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4
Push the joystick down or up to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.
Note:
L For other top-menus, please refer to each chapter.
L In the following table, < > indicates the default settings.
L The current item or setting is highlighted on the display.
Top-menu
Sub-menu 1
Sub-menu 2
Handset Setup
N
Time Settings
Set Date/Time*1
14
Memo Alarm
24
Time Adjust*1, *2
—
Ringer Volume*3
—
Ringtone*4, *5
—
Night Mode
■ On/Off
■ Start/End
<23:00/06:00>
■ Ring Delay
<60 sec.>
24
Ringer Setup
Page
■ Select Category
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21
TG8421E(e).book Page 22 Tuesday, December 16, 2008 8:03 AM
Programming
Top-menu
Sub-menu 1
Sub-menu 2
Handset Setup
N
Display Setup
Wallpaper*6
—
Display Colour
—
Standby Display*7
—
Display Mode
25
LCD in charging*8
(LCD dimming)
—
Language
14
Contrast
—
Register H.set
(Register handset)
28
Register
Base Unit Setup*1
!
Caller Barred*1
#
Page
Select Base
—
28
Keytones*9
—
—
Auto Talk*10
—
16
Ringer Volume
—
—
Privacy Mode*11
—
—
Recall/Flash*12
<100 msec.>
—
16
Call Restrict
—
26
Base Unit PIN
<0000>
—
26
Repeater
—
29
—
—
26
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
22
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TG8421E(e).book Page 23 Tuesday, December 16, 2008 8:03 AM
Programming
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*3 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset rings:
– at the low level for memo alarm (page 24) and intercom calls (page 45)
– at the high level for paging (page 45)
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 You can set the wallpaper to display with or without date and time. The default
setting is with date and time displayed.
*7 “Handset Number”: Displays the handset number such as “[1]”.
“Base Number”: Displays the base unit number such as “-1-”.
*8 This feature allows the display to be dimmed after being placed on the base unit
or charger.
– “On”: Backlight is dimmed.
– “Off”: Backlight turns off after 10 seconds of charging.
*9 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*10If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*11To prevent other users from joining your conversations with outside callers, turn
this feature on.
*12The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
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TG8421E(e).book Page 24 Tuesday, December 16, 2008 8:03 AM
Programming
L We recommend selecting a
different ringer tone to the one
used for outside calls.
Special programming
Memo alarm
An alarm sounds at the set time for 3
minutes. A text memo can also be
displayed for the alarm.
A total of 3 separate alarm times can be
programmed for each handset.
You can set one of 2 different alarm
options (once or daily) for each alarm
time.
Important:
L Set the date and time beforehand
(page 14).
9
{ih}
L When the alarm is set, E is
displayed.
1
1 (centre of joystick) i N i
M
2
Note:
L You can skip to step 3 by pressing
{R/E} in standby mode.
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
L If you select “Once”, the setting
changes to “Off” after the alarm
sounds.
{V}/{^}: “Time Settings” i
M
3
4
5
Night mode
{V}/{^}: “Memo Alarm” i M
Select an alarm (1 to 3). i M
{V}/{^}: Select the desired alarm
option. i M
“Off”
Turns alarm off. Press M again,
then press {ih} to exit.
“Once”
An alarm sounds once at the set
time. Enter the desired date and
month. i M
L Be sure to enter in the same date
format as that selected in “Date
and time”, page 14.
“Daily”
An alarm sounds daily at the set time.
6
7
Set the desired time. i M
8
{V}/{^}: Select the desired alarm
tone. i M 2 times
24
Enter a text memo (30 characters
max.; page 47). i M
Night mode allows you to select a period
of time during which the handset will not
ring for outside calls. This feature is
useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Night mode can be set for each
handset.
Using the phonebook’s category feature
(page 18), you can also select
categories of callers whose calls
override night mode and ring the
handset (Caller ID subscribers only).
Important:
L Set the date and time beforehand
(page 14).
L We recommend turning the base unit
ringer off (page 22) in addition to
turning the night mode on.
L If you have set the alarm, the alarm
sounds even if the night mode is
turned on.
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TG8421E(e).book Page 25 Tuesday, December 16, 2008 8:03 AM
Programming
Turning night mode on/off
select “No Ringing”, the handset
never rings during night mode.
1
1 (centre of joystick) i N i
M
1
1 (centre of joystick) i N i
M
2
3
4
5
{V}/{^}: “Ringer Setup” i M
2
3
4
5
{V}/{^}: “Ringer Setup” i M
6
7
8
{V}/{^}: “Night Mode” i M
{V}/{^}: “On/Off” i M
{V}/{^}: Select the desired setting.
iM
L If you select “Off”, press {ih}
to exit.
Enter the desired hour and minute
you wish to start this feature. i
M
L You can select 24-hour or 12hour clock format (“AM” or “PM”)
by pressing {*}.
Enter the desired hour and minute
you wish to end this feature. i
M
{ih}
L When the night mode is set, f is
displayed.
1
1 (centre of joystick) i N i
M
2
3
4
5
{V}/{^}: “Ringer Setup” i M
{V}/{^}: “Night Mode” i M
{V}/{^}: “Start/End” i M
Continue from step 6, “Turning night
mode on/off”, page 25.
Setting the ring delay
This setting allows the handset to ring
during night mode if the caller waits long
enough. After the selected amount of
time passes, the handset rings. If you
{V}/{^}: “Ring Delay” i M
{V}/{^}: Select the desired setting.
i M i {ih}
Note:
L When the answering system answers
the call, this feature does not work.
Selecting categories to bypass night
mode
1
1 (centre of joystick) i N i
M
2
3
4
{V}/{^}: “Ringer Setup” i M
{V}/{^}: “Night Mode” i M
{V}/{^}: “Select Category” i
M
5
Press the desired category
numbers. i M
L The selected category number
flashes.
L To cancel a selected category
number, press the number again.
The number stops flashing.
6
{ih}
Note:
L To correct a digit, push the joystick left
or right to move the cursor to the digit,
then make the correction.
Changing the start and end time
{V}/{^}: “Night Mode” i M
Display mode
You can select to display either a single
item or multiple items on one screen at a
time for the following features:
– menu list, phonebook list, caller list,
redial list, and recorded message list
– handset top menu icons in function
menu
Select the desired setting:
– “Multi Items”: Multiple entries/all
menu icons are shown on one screen
at a time.
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25
TG8421E(e).book Page 26 Tuesday, December 16, 2008 8:03 AM
Programming
– “Single Item”: An entry/a menu
icon is shown on one screen in large
characters at a time.
4
Set which handsets to be restricted
by pressing the desired handset
number.
L All the registered handset
numbers are displayed.
L Flashing numbers indicate call
restriction is turned on for the
corresponding handset.
L To turn call restriction off for a
handset, press the number again.
The number stops flashing.
5
6
M
7
Enter the phone number or area
code to be restricted (8 digits max.).
i M i {ih}
L To erase a restricted number,
press ^.
The default setting is “Multi Items”.
1
1 (centre of joystick) i N i
M
2
{V}/{^}: “Display Setup” i
M
3
4
{V}/{^}: “Display Mode” i M
{V}/{^}: Select the desired setting.
i M i {ih}
Note:
L When A is displayed as a right soft
key on the handset, you can
temporarily switch the display mode
by pressing A (page 13).
L When in multiple items display mode,
you can move screens by pushing the
joystick right or left, without scrolling
down or up through the list:
– Push the joystick right to go to the
next screen.
– Push the joystick left to return to the
previous screen.
Setting call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign
up to 6 phone numbers to be restricted,
and select which handsets are to be
restricted. Storing area codes here
prevents the restricted handsets from
dialling any phone number in that area
code.
1
1 (centre of joystick) i ! i
M
2
{V}/{^}: “Call Restrict” i
M
3
Enter the base unit PIN (default:
“0000”).
L If you forget your PIN, see page
52.
26
{V}/{^}: Select a memory location.
iM
Changing the base unit PIN
(Personal Identification
Number)
Important:
L If you change the PIN, please make
note of your new PIN. The unit will not
reveal the PIN to you. If you forget
your PIN, see page 52.
1
1 (centre of joystick) i ! i
M
2
{V}/{^}: “Base Unit PIN” i
M
3
Enter the current 4-digit base unit
PIN (default: “0000”).
4
Enter the new 4-digit base unit PIN.
i M i {ih}
Incoming call barring (Caller
ID subscribers only)
This feature allows the unit to reject calls
from specified phone numbers that you
do not want to answer such as junk calls.
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TG8421E(e).book Page 27 Tuesday, December 16, 2008 8:03 AM
Programming
When a call is received, the unit does not
ring while the caller is being identified. If
the phone number matches an entry in
the call barred list, the unit sends out a
busy tone to the caller, and then
disconnects the call.
Important:
L When the unit receives a call from a
number that is stored in the call barred
list, the call is logged in the caller list
(page 31) with 7 after the call is
disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in
the call barred list by using the caller list
or by entering the numbers directly.
Important:
L You must store the phone number
with an area code in the call barred
list.
■ From the caller list:
1
1 (centre of joystick) i j
iM
2
{V}/{^}: Select the entry to be
barred. i 1
3
{V}/{^}: “Add Bar List” i
M
4
{ih}
■ By entering phone numbers:
1
1 (centre of joystick) i #
iMi~
2
Enter the phone number (24
digits max.). i M
L To erase a digit, press ^.
3
{ih}
Viewing/editing/erasing bar call
numbers
1
1 (centre of joystick) i # i
M
2
{V}/{^}: Select the desired entry.
L To exit, press {ih}.
3
Proceed with the desired operation.
■ Editing a number:
1 i {V}/{^}: “Edit” i
M i Use the joystick to move
the cursor. i Edit the number.
i M i {ih}
■ Erasing a number:
1 i {V}/{^}: “Erase” i
M i {V}/{^}: “Yes” i M
i {ih}
Note:
L When editing, press the desired dial
key to add, ^ to erase.
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to a
single base unit.
Important:
L The additional handset model
recommended for use with this unit is
noted on page 4. If another handset
model is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.
Additional base units
Handsets can be registered to up to 4
base units, allowing you to add
additional base units and extend the
area in which your handset(s) can be
used. If a handset moves out of range of
its base unit when “Auto” is selected on
base unit (page 28), it looks for another
base unit to make or receive calls. A
base unit and the handsets it
communicates with is called a “radio
cell”.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
27
TG8421E(e).book Page 28 Tuesday, December 16, 2008 8:03 AM
Programming
Note:
L Calls are disconnected when the
handset moves from one radio cell to
another.
Registering a handset to a
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, w flashes even when the
handset is near the base unit), reregister the handset.
1
Handset:
1 (centre of joystick) i N i
M
2
{V}/{^}: “Register” i M 2
times
3
{V}/{^}: Select a base unit number.
iM
L This number is used by the
handset as a reference only.
4
Base unit:
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
5
Handset:
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
“0000”). i M
L If you forget your PIN, see page
52.
L When the handset has been
registered successfully, w stops
flashing.
Note:
L When you purchase an additional
handset, refer to the additional
28
handset’s installation manual for
registration.
Selecting a base unit
When “Auto” is selected, the handset
automatically uses any available base
unit it is registered to. When a specific
base unit is selected, the handset makes
and receives calls using that base unit
only. If the handset is out of range of that
base unit, no calls can be made.
1
1 (centre of joystick) i N i
M
2
3
{V}/{^}: “Select Base” i M
{V}/{^}: Select the desired base
unit number, or “Auto”. i M
L The handset starts searching for
the base unit.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1
1 (centre of joystick) i ! i
M
2
3
{3}{3}{5}
{V}/{^}: “Cancel Register” i
M
L The numbers of all handsets
registered to the base unit are
displayed.
4
Select the handset(s) you want to
cancel by pressing the desired
handset number. i M
L The selected handset number(s)
flashes.
L To cancel a selected handset
number, press the number again.
The number stops flashing.
5
{V}/{^}: “Yes” i M
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TG8421E(e).book Page 29 Tuesday, December 16, 2008 8:03 AM
Programming
L A confirmation tone sounds as
each handset number
disappears.
L The handset does not beep when
cancelling its own registration.
6
L Do not use more than one repeater at
a time.
Setting the repeater mode
1
1 (centre of joystick) i ! i
M
2
3
{V}/{^}: “Repeater” i M
{ih}
Cancelling a base unit
A handset can cancel a base unit that it
is registered to. This allows the base unit
to end its wireless connection with the
system.
1
1 (centre of joystick) i N i
M
2
3
4
5
{V}/{^}: “Register” i M
6
{V}/{^}: “Yes” i M i {ih}
{V}/{^}: Select the desired setting.
i M i {ih}
Note:
L After turning the repeater mode on or
off, w flashes on the handset
momentarily. This is normal and the
handset can be used once w stops
flashing.
{3}{3}{5}
{V}/{^}: “Cancel Base” i M
Select the base unit(s) you want to
cancel by pressing the desired base
unit number. i M
L The selected base unit number(s)
flashes.
L To cancel a selected base unit
number, press the number again.
The number stops flashing.
Note:
L To register a handset to another base
unit or to the same base unit again,
see page 28.
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
29
TG8421E(e).book Page 30 Tuesday, December 16, 2008 8:03 AM
Caller ID Service
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private Caller”: The caller
requests not to send caller
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away. Even if only one missed call
in the caller list is viewed (page 31), y
disappears from the display. When you
receive another new call, y is displayed
again.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
30
phonebook is displayed and logged in
the caller list.
Category settings for
phonebook
Category settings can help you identify
who is calling by using different ringer
tones and display colours for different
categories of callers. When adding an
entry to the phonebook, you can assign
it to the desired category (page 18).
When a call is received from a caller
assigned to a category, the category’s
display colour and ringer tone you
selected are used.
Changing category ringer tones
If you select “Default Ringer”, the
unit uses the ringer tone you set on
(page 21) when calls from this category
are received. The default setting is
“Default Ringer”.
1
2
3
4
n (left soft key) i 1
5
{V}/{^}: Select the desired ringer
tone. i M i {ih}
{V}/{^}: “Category” i M
{V}/{^}: Select a category. i M
{V}/{^}: Select the current setting of
the category ringer tone. i M
Changing category display colours
If you select “Default Colour”, the
unit uses the display colour you set on
(page 22) when calls from this category
are received. The default setting is
“Default Colour”.
1
2
3
4
n (left soft key) i 1
5
{V}/{^}: Select the desired colour.
i M i {ih}
{V}/{^}: “Category” i M
{V}/{^}: Select a category. i M
{V}/{^}: Select the current setting of
the category colour. i M
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Caller ID Service
4
Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 14).
5
{C}
Viewing the caller list and
calling back
1 1 (centre of joystick) i j i
2
{V}/{^}: Select the desired entry.
i1
3
{V}/{^}: Select “Erase” or “Erase
All”. i M
4
{V}/{^}: “Yes” i M i {ih}
Caller list
M
2
3
Push the joystick down to search
from the most recent call, or push
the joystick up to search from the
oldest call.
L You can see the detailed
information about the caller by
pressing A when in multiple
display mode.
To call back, press {C}.
To exit, press {ih}.
Note:
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
L To erase the item, press W. i
{V}/{^}: “Yes” i M
L If the call matches an entry in the call
barred list, the number is logged with
7 (page 26).
Erasing caller information
1 1 (centre of joystick) i j i
M
Storing caller information to
the phonebook
1 1 (centre of joystick) i j i
M
2
{V}/{^}: Select the desired entry.
i1
3
{V}/{^}: “Add Phonebook” i
M
4
To store the name, continue from
step 3, “Adding entries”, page 18.
Editing a caller’s phone
number before calling back
1 1 (centre of joystick) i j i
M
2
{V}/{^}: Select the desired entry.
i1
3
{V}/{^}: “Edit & Call” i M
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
31
TG8421E(e).book Page 32 Tuesday, December 16, 2008 8:03 AM
SMS (Short Message Service)
Using SMS
SMS allows you to send and receive text
messages between other fixed-line and
mobile phones that support compatible
SMS networks and features.
Important:
L To use SMS features, you must:
– subscribe to a Caller ID and/or an
appropriate service such as SMS.
– confirm that SMS is turned on.
– confirm that the correct message
centre numbers are stored.
Contact your service provider/
telephone company for details and
availability.
Using the public mailbox and private
mailboxes
SMS messages can be sent and
received using the public mailbox or any
one of the 6 private mailboxes. The
public mailbox can be accessed freely.
Private mailboxes are password
protected to ensure privacy.
Important:
L To use the public mailbox, you must
register the public mailbox with BT
Text (page 33).
L To send or receive a message using a
private mailbox, you must:
– first create the private mailbox by
storing its name and password
(page 35).
– register each private mailbox with
BT Text (page 33).
Note:
L A total of 47 messages (at 160
characters/message) in all mailboxes
added together can be saved. Total
number may be more than 47 if length
of messages is less than 160
characters/message.
32
L If the unit is connected to a PBX
system, you may not be able to use
SMS features.
Turning SMS on/off
The default setting is “On”.
1
1 (centre of joystick) i X i
M
2
3
4
5
{V}/{^}: “Public” i M
{V}/{^}: “Settings” i M
{V}/{^}: “SMS On/Off” i M
{V}/{^}: Select the desired setting.
i M i {ih}
Storing SMS message
centre numbers
SMS message centre numbers must be
stored in order to send and receive SMS
messages.
The message centre numbers (used for
SMS services provided by BT Text) are
pre-programmed in this unit. You can
change them if necessary. Contact your
service provider/telephone company for
more information.
1
1 (centre of joystick) i X i
M
2
3
4
{V}/{^}: “Public” i M
5
Edit the number as necessary. i
M 2 times i {ih}
{V}/{^}: “Settings” i M
{V}/{^}: Select “Message
Centre1” or “Message
Centre2”. i M
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TG8421E(e).book Page 33 Tuesday, December 16, 2008 8:03 AM
SMS (Short Message Service)
Note:
L For PBX users:
– You need to add the PBX line
access number and a dialling pause
to the beginning of the Message
Centre 1 number.
– If you only use the Message Centre
1 number for SMS, store the
Message Centre 1 number as is
(without adding a line access
number or dialling pause) to
Message Centre 2.
created by pushing the joystick
up.
4
Enter a message. i M
L You can change the character
entry mode by pressing /
(page 47).
5
Enter the destination phone number
(20 digits max.). i M
■ Using the redial list:
j i {V}/{^}: Select the
phone number. i M 2 times
■ Using the caller list:
{V}/{^}: Select the party. i M
2 times
■ Using the phonebook:
n i {V}/{^}: Select the
phonebook entry. i M 2 times
Registering mailboxes
Each SMS mailbox you wish to use must
be registered with BT Text. There are
two ways you can register a mailbox:
– Send an SMS message to another
person.
– Send the text message ‘REGISTER’
to destination number 00000.
Sending a message
Writing and sending a new
message
1 1 (centre of joystick) i X i
M
2
Proceed with the desired operation.
■ To access the public mailbox:
{V}/{^}: “Public” i M
■ To access a private mailbox:
{V}/{^}: Select the desired
mailbox. i M i Enter its
password.
3
{V}/{^}: “Create” i M
L If “^Use Last Text?” is
displayed, you can use the text
from the last message you
L If you wish to send the message
to the other party’s mailbox, enter
the other party’s mailbox number
after the destination phone
number.
Example: The other party’s
phone number is 123456 and their
mailbox number is 1.
Enter 1234561.
6
To save the message, select “Yes”.
iM
7
To send the message, press M.
L To cancel sending, press {ih}.
Note:
L This unit supports SMS messages of
up to 612 characters, however, the
maximum number of characters you
can send or receive may be limited by
your SMS service provider/telephone
company. Contact your SMS service
provider/telephone company for
details.
L If your message contains over 160
characters, the message is a long
message and “@@Long Text@@” is
displayed. Your service provider/
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
33
TG8421E(e).book Page 34 Tuesday, December 16, 2008 8:03 AM
SMS (Short Message Service)
telephone company may treat long
messages differently from other
messages. Contact your service
provider/telephone company for
details.
L If your phone is connected to a PBX,
store the PBX line access number
(page 36).
3
4
5
{V}/{^}: “Send List” i M
M
6
{V}/{^}: “Yes” i M i {ih}
Proceed with the desired operation.
■ To access the public mailbox:
{V}/{^}: “Public” i M
■ To access a private mailbox:
{V}/{^}: Select the desired
mailbox. i M i Enter its
password.
Receiving a message
Editing/sending a saved
message
1 1 (centre of joystick) i X i
2
■ To access the public mailbox:
{V}/{^}: “Public” i M
■ To access a private mailbox:
{V}/{^}: Select the desired
mailbox. i M i Enter its
password.
3
4
{V}/{^}: “Send List” i M
5
Proceed with the desired operation.
■ To edit the message:
1 i {V}/{^}: “Edit
Message” i M i Continue
from step 4, “Writing and sending
a new message”, page 33.
■ To send the message:
1 i {V}/{^}: “Send” i
M i Press and hold ^ to
erase all numbers. i Continue
from step 5, “Writing and sending
a new message”, page 33.
To read a saved message, push the
joystick down or up to select the
message. i M
Reading a received message
1 1 (centre of joystick) i X i
M
2
Proceed with the desired operation.
■ To access the public mailbox:
{V}/{^}: “Public” i M
■ To access a private mailbox:
{V}/{^}: Select the desired
mailbox. i M i Enter its
password.
L If a mailbox contains new
(unread) SMS messages, “@” is
displayed next to the total
number of messages for that
mailbox.
3
4
{V}/{^}: “Receive List” i M
M
34
Proceed with the desired operation.
1 i {V}/{^}: “Erase” i M
L To erase all messages in the
selected mailbox, select “Erase
All”. i M
When an SMS message is received:
– “Receiving SMS Message” is
displayed.
– a tone is heard (if the handset ringer is
turned on).
– h is displayed with the total number
of new (unread) SMS messages.
Erasing saved messages
1 1 (centre of joystick) i X i
2
{V}/{^}: Select a message. i M
{V}/{^}: Select a message.
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TG8421E(e).book Page 35 Tuesday, December 16, 2008 8:03 AM
SMS (Short Message Service)
L Messages which have already
been read are indicated by a “Q”,
even if they were read using
another handset.
L To erase a message, press W.
i {V}/{^}: “Yes” i M
5
Press M to read the message
content.
Note:
L To call the message sender, press
{C}.
Replying to a message
1 While reading a received message,
press 1.
2
3
{V}/{^}: “Reply” i M
4
Edit the destination phone number if
necessary. i M
5
Continue from step 6, “Writing and
sending a new message”, page 33.
Enter a message (page 47). i
M
3
To store the name, continue from
step 3, “Adding entries”, page 18.
Editing the sender’s number
before calling back
1 While reading a received message,
press 1.
2
3
{V}/{^}: “Edit & Call” i M
Edit the number. i {C}
Other settings
Creating private mailboxes
{V}/{^}: “Edit Message” i M
1
1 (centre of joystick) i X i
M
2
3
4
{V}/{^}: “Public” i M
Continue from step 4, “Writing and
sending a new message”, page 33.
press 1.
3
{V}/{^}: “Add Phonebook” i
M
press 1.
Erasing received messages
1 While reading a received message,
2
press 1.
2
Private mailboxes can be used for
sending and receiving SMS messages.
Each private mailbox is password
protected.
Editing/forwarding a message
1 While reading a received message,
2
3
Storing the sender’s number
in the phonebook
1 While reading a received message,
{V}/{^}: “Erase” i M
L To erase all messages in the
selected mailbox, select “Erase
All”. i M
{V}/{^}: “Yes” i M i {ih}
{V}/{^}: “Settings” i M
{V}/{^}: “Private Mailbox” i
M
5
{V}/{^}: Select the desired new
mailbox number (“Mailbox1” to
“Mailbox6”). i M
6
Enter a name for the mailbox (5
characters max.; page 47). i M
7
Enter a 4-digit password for the
mailbox. i M 2 times i
{ih}
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35
TG8421E(e).book Page 36 Tuesday, December 16, 2008 8:03 AM
SMS (Short Message Service)
Note:
L To receive SMS messages using a
mailbox, inform others of your mailbox
number.
L If you forget the password assigned to
a mailbox, contact your nearest
Panasonic service centre.
Changing private mailbox
settings
1
1 (centre of joystick) i X i
M
2
3
4
5
6
{V}/{^}: “Public” i M
{V}/{^}: “Settings” i M
{V}/{^}: “PBX Access #” i M
{V}/{^}: “On” i M
Enter your PBX line access code
and a dialling pause, if necessary.
i M 2 times i {ih}
You can change the password or name
of the private mailbox and erase the
mailbox.
1
1 (centre of joystick) i X i
M
2
3
4
{V}/{^}: “Public” i M
5
{V}/{^}: Select the desired mailbox
name. i M 2 times
6
Enter the mailbox’s 4-digit
password.
7
Edit the mailbox name (5 characters
max.; page 47). i M
L To erase the mailbox, press and
hold ^. i M i
{V}/{^}: “Yes” i M i
{ih}
8
Enter a 4-digit password for the
mailbox. i M 2 times i
{ih}
{V}/{^}: “Settings” i M
{V}/{^}: “Private Mailbox” i
M
Storing the PBX line access
number (for PBX users only)
Store your PBX line access number (4
digits max.) so that SMS messages are
sent properly. When sending SMS
messages to entries in the phonebook or
redial list, the PBX line access number is
deleted. The default setting is “Off”.
36
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TG8421E(e).book Page 37 Tuesday, December 16, 2008 8:03 AM
Answering System
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Answering system
The answering system can answer and
record calls for you when you are
unavailable to answer the phone. You
can also record phone conversations
(page 17).
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting Only” as the recording
time setting (page 42).
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
14).
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
L When the answering system is turned
on, the answer on indicator lights up.
Handset
1
1 (centre of joystick) i I i
M
2
{V}/{^}: Select “Answer On” or
“Answer Off”. i M i
{ih}
Memory capacity
The total recording capacity (including
your greeting message and recorded
conversations) is about 40 minutes. A
maximum of 64 messages can be
recorded.
Note:
L If message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The answer on indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
Note:
L When the answering system is turned
on, u is displayed next to the battery
icon.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, push the joystick up or
down repeatedly. You can answer the
call by pressing {C} on the handset.
Call screening can be set for each
handset. The default setting is “On”.
1
1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Settings” i M
{V}/{^}: “Call Screening” i
M
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37
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Answering System
4
{V}/{^}: Select the desired setting.
i M i {ih}
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
You can record your own greeting
message (2 minutes and 30 seconds
max.).
1
1 (centre of joystick) i I i
M
2
3
4
5
{V}/{^}: “Greeting” i M
6
7
Press O to stop recording.
{V}/{^}: “Start REC” i M
{V}/{^}: “Yes” i M
Hold the handset about 20 cm away
and speak clearly into the
microphone.
{ih}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
– If the message recording time (page
42) is set to “Greeting Only”,
callers’ messages are not recorded
and the unit plays a different prerecorded greeting message asking
callers to call again.
38
Erasing your greeting message
(Resetting to a pre-recorded greeting
message)
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1
1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Greeting” i M
4
{ih}
{V}/{^}: “Default” i M 2
times
Playing back the greeting
message
1 1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Greeting” i M
4
{ih}
{V}/{^}: “Play Greeting” i
M
Listening to messages
using the base unit
When new messages have been
recorded, {6} on the base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Note:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity”,
page 37).
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Answering System
Operating the answering
system during playback
Key
Operation
{^} or {V}
Adjust the speaker
volume
{7}
Repeat message*1
{8}
Skip message
{■}
Stop playback
{4}
Erase currently playing
message
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Erasing all messages
Press {4} 2 times while the unit is not in
use.
Listening to messages
using the handset
When new messages have been
recorded, u is displayed on the
handset with the total number of new
messages.
1
1 (centre of joystick) i I i
M
2
{V}/{^}: Select “Play New Msg.”
or “Play All Msg.”. i M
3
When finished, press {ih}.
Note:
L To switch to the receiver, press {C}.
L If “Messages Full” is shown on the
display, u and the total number of
new messages are not displayed.
Listening to messages from
the message list
You can select the item to play back.
1
1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Message List” i M
4
When finished, press {ih}.
{V}/{^}: Select the desired item from
the message list. i 0
L You can erase the selected
message as follows:
W i {V}/{^}: “Yes” i M
Note:
L If the item has already been heard,
“Q” is displayed, even if it was heard
using another handset.
L “Message” is displayed in the
message list for any recorded
conversations or if the unit cannot
receive caller information.
Operating the answering
system
1 (centre of joystick) i I i M
Key
Operation
{^} or {V}
(joystick)
Adjust the receiver or
speaker volume
(during playback)
{1} or {<}
(joystick)
Repeat message
(during playback)*1, *2
{2} or {>}
(joystick)
Skip message
(during playback)*3
{3}
Enter the “Settings”
menu
{4}
Play new messages
{5}
Play all messages
{6}
Play greeting message
{7}{6}
Record greeting
message
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Answering System
Key
Operation
{8}
Turn answering system
on
{9} or
O
Stop recording
Stop playback
{0}
Turn answering system
off
{*}{4}*4
Erase currently playing
message
{*}{5}
Erase all messages
{*}{6}
Erase greeting
message*5
*1 If pressed within the first 5
seconds of a message, the
previous message is played.
*2 When you play a message from
the message list, the currently
playing message is played back
from the beginning.
*3 When you play a message from
the message list, the unit stops
message playback and the
display goes back to the message
list.
*4 You can also erase as follows:
W i {V}/{^}: “Yes” i M
*5 Unit resets to a pre-recorded
greeting message.
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1
2
Press 1 during playback.
40
Press 1 during playback.
Edit the number. i {C}
Erasing all messages
1 1 (centre of joystick) i I i
M
2
{V}/{^}: “Erase All Msg.” i
M
3
{V}/{^}: “Yes” i M i {ih}
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Important:
L In order to operate the answering
system remotely, you must first set a
remote access code.
1
1 (centre of joystick) i I i
M
2
3
4
{V}/{^}: “Settings” i M
5
M i {ih}
{V}/{^}: “Call Back” i M
Editing the number before calling
back
1
2
3
{V}/{^}: “Remote Code” i M
To turn on remote operation, enter
the desired 3-digit remote access
code.
L To turn off remote operation,
press {*}.
{V}/{^}: “Edit & Call” i M
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Answering System
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2
3
4
After the greeting message starts,
enter your remote access code.
L The unit announces the number of
new messages.
Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 41).
Key
Operation
{9}
Stop recording
Stop playback
{0}
Turn answering system off
{*}{4}
Erase currently playing
message
{*}{5}
Erase all messages
{*}{6}
Erase greeting message
(during greeting message
playback)*2
{*}{#}
End remote operation
(or hang up)
When finished, hang up.
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Key
Operation
{1}
Repeat message
(during playback)*1
{2}
Skip message
(during playback)
{4}
Play new messages
{5}
Play all messages
{6}
Play greeting message
{7}
Record greeting message
*1 If pressed within the first 5
seconds of a message, the
previous message is played.
*2 Unit resets to a pre-recorded
greeting message.
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1
Dial your phone number from a
touch-tone phone.
2
Let the phone ring 20 times.
L A long beep is heard.
3
Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
40).
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41
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Answering System
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service provider/
telephone company before
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
before the unit answers a call. You can
select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
(page 41), you know that there are no
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
1
1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Settings” i M
4
{V}/{^}: Select the desired setting.
i M i {ih}
{V}/{^}: “Number of Rings” i
M
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
L To use the voice mail service (page
44) provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 37).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
42
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
You can also select “Greeting Only”
which sets the unit to greet callers but
not record messages. The default
setting is “3 Minutes”.
1
1 (centre of joystick) i I i
M
2
3
{V}/{^}: “Settings” i M
4
{V}/{^}: Select the desired setting.
i M i {ih}
{V}/{^}: “Recording Time” i
M
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the prerecorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
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Answering System
asking callers to call again later
(page 38).
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
43
TG8421E(e).book Page 44 Tuesday, December 16, 2008 8:03 AM
Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 6 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 6 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 37). For
details, see page 42.
44
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Intercom/Locator
Intercom
Intercom calls can be made between
handsets in the same radio cell.
Note:
L If you receive an outside call while
talking on the intercom, you hear
interrupt tones. To answer the call,
press {ih}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Transferring calls,
conference calls
Outside calls can be transferred
between 2 handsets in the same radio
cell.
2 handsets in the same radio cell can
have a conference call with an outside
party.
1
Making an intercom call
1 1 (centre of joystick) i 4
2 To page a specific handset, enter the
During an outside call, press 4 to
put the call on hold.
L k flashes to indicate the outside
call is on hold.
2
Enter the desired handset number
you want to transfer to.
handset number.
L To stop paging, press {ih}.
3
Wait for the paged party to answer.
L If the paged party does not
answer, press 4 to return to the
outside call.
4
To transfer the call:
Press {ih}.
L The outside call is routed to the
handset.
3
When you finish talking, press
{ih}.
Answering an intercom call
1 Press {C} to answer the page.
2 When you finish talking, press
To establish a conference call:
Press {3}.
L To leave the conference, press
{ih}. The other parties can
continue the conversation.
{ih}.
Handset locator
You can locate a misplaced handset by
pressing {x} on the base unit.
L All registered handsets beep for 1
minute.
Transferring a call without speaking
to the other handset user
1
To stop paging, press it again or {ih}
on the handset.
Perform step 1 and 2, “Transferring
calls, conference calls”, page 45.
2
{ih}
L The outside call rings at the other
handset.
Note:
L If the other handset user does not
answer the call within 1 minute, the
call rings at your handset again.
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45
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Intercom/Locator
Answering a transferred call
Press {C} to answer the page.
Note:
L After the paging party disconnects,
you can talk to the outside caller.
46
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 47).
– Use the joystick to move the cursor.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
– Press {*} to switch between uppercase and lowercase.
– To enter another character located on the same dial key, push the joystick right to
move the cursor to the next space, then press the appropriate dial key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). For SMS
messages, Alphabet (ABC), Numeric (0-9), Greek (F), and Extended 1 (G)
modes are available. When in these entry modes except Numeric, you can select
which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ (right soft key) i {V}/{^}: Select a character entry mode. i M
Note:
L The dial keys with *1, *2, *3, and *4 in the following tables have different character
assignment for SMS. See the footnotes with *1, *2, *3, and *4.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
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Useful Information
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O) (Not available for SMS)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P) (Not available for SMS)
48
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Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Check Phone Line
L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 9).
Error
L Recording was too short. Try again.
Failed
L Phonebook copy failed (page 20). Confirm the other
handset (the receiver) is in standby mode and try
again.
Incomplete
L The receiver’s phonebook memory is full. Erase the
unnecessary phonebook entries from the other
handset (the receiver) and try again.
Invalid Number
L You tried to send an SMS message to a phone number
saved in the phonebook, caller list, or redial list that is
over 20 digits long.
Memory Full
L The phonebook memory is full. Erase unnecessary
entries (page 19).
L Message memory is full. Erase unnecessary
messages (page 39, 40).
L The call barred list memory is full. Erase unnecessary
entries (page 27).
L The maximum number of base units (4) is already
registered to the handset. Cancel unused base unit
registrations from the handset (page 29).
No link.
Reconnect AC
adaptor.
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 28).
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 7.
You must first
subscribe to
Caller ID.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem
Cause/solution
The handset does not
automatically turn on after
installing/replacing batteries.
L The battery is empty or too weak to turn on the
power. Place the handset on the base unit or
charger, and let it charge.
The unit does not work.
L Make sure the batteries are installed correctly
(page 9).
L Fully charge the batteries (page 9).
L Check the connections (page 9).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 28).
The handset display is blank or
dark.
L The handset is in screen saver mode (page
13). Activate the handset display again by:
– pushing the joystick left {<} or right {>}
when on a call.
– pressing {ih} at all other times.
L “LCD in charging” is set to “Off” while on
charge. Change the setting (page 22).
L The handset is not turned on. Turn the power
on (page 13).
50
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Useful Information
Problem
Cause/solution
I cannot hear a dial tone.
L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
I do not know how to erase y
(Missed call) from the display.
L There are unviewed missed calls remaining.
View them and erase y in the following way.
1
2
1 (centre of joystick) i j i M
Push the joystick down to search from the
most recent call, or push the joystick up to
search from the oldest call.
Programmable settings
Problem
Cause/solution
I have changed the display
language to a language I
cannot read.
L Change the display language.
{ih} i 1 i N i M i Push the
joystick down 2 times. i M i Push the
joystick down 5 times. i M i
{V}/{^}: Select your desired language. i
M i {ih}
While programming, the
handset starts to ring.
L A call is being received. Answer the call and
start again after hanging up.
While programming, the
display returns to standby
mode.
L A call matching an entry in the call barred list
is being received. Wait and try again later.
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Useful Information
Problem
Cause/solution
I cannot register a handset to a
base unit.
L The maximum number of base units (4) is
already registered to the handset. Cancel
unused base unit registrations from the
handset (page 29).
L The maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 28).
L You entered the wrong PIN. If you forget your
PIN, see “I cannot remember the PIN.”
(page 52).
L Place the handset and the base unit away
from other electrical appliances.
I cannot remember the PIN.
L Change the PIN using the following method.
1
2
3
4
1 (centre of joystick) i ! i M
{V}/{^}: “Base Unit PIN” i M
{*}{7}{0}{0}{0}
Enter the new 4-digit base unit PIN. i
M i {ih}
Battery recharge
Problem
Cause/solution
The handset beeps and/or )
flashes.
L Battery charge is low. Fully charge the
batteries (page 9).
I fully charged the batteries, but
) still flashes.
L Clean the charge contacts and charge again
(page 10).
L It is time to replace the batteries (page 9).
I fully charged the batteries, but
the operating time seems to be
shorter.
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth and charge
again.
52
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Useful Information
Making/answering calls, intercom
Problem
Cause/solution
w is flashing.
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
L The handset is not registered to the base unit.
Register it (page 28).
Noise is heard, sound cuts in
and out.
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
The handset does not ring.
L The ringer volume is turned off. Adjust ringer
volume (page 21).
L Night mode is turned on. Turn it off (page 25).
The base unit does not ring.
L The ringer volume is turned off. Adjust ringer
volume (page 22).
I cannot make a call.
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used. Wait and try
again later.
L You dialled a call restricted number (page 26).
L The key lock feature is turned on. Turn it off
(page 17).
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Useful Information
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted.
L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to “Manual” (off) (page 21).
54
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 55 Tuesday, December 16, 2008 8:03 AM
Useful Information
SMS (Short Message Service)
Problem
Cause/solution
The SMS message centre
number is logged in the caller
list and the message is not
received.
L Someone tried to send you a message while
SMS is turned off. Turn it on (page 32).
I cannot send or receive SMS
messages.
L You have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
L The SMS message centre number(s) are not
stored or are incorrect. Store the correct
numbers (page 32).
L Message transmission was interrupted. Wait
until the message has been sent before using
other telephone functions.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
“FD” is displayed.
L The unit could not connect to the SMS
message centre. Confirm that the correct
SMS message centre numbers are stored.
Confirm that SMS is turned on (page 32).
“FE” is displayed.
L An error occurred while sending the message.
Try again.
“E0” is displayed.
L Your phone number is permanently withheld
or you have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
55
TG8421E(e).book Page 56 Tuesday, December 16, 2008 8:03 AM
Useful Information
Answering system
Problem
Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
(page 37).
L The message memory is full. Erase
unnecessary messages (page 39).
L The recording time is set to “Greeting
Only”. Change the setting (page 42).
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 38).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 42).
My own greeting message
cannot be properly heard.
L Record your own greeting message again
(page 38).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 40).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 41).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
While recording a greeting
message or listening to
messages, the unit rings and
the operation stops.
L A call is being received. Answer the call and
try again later.
56
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 57 Tuesday, December 16, 2008 8:03 AM
Useful Information
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact your nearest
Panasonic service centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
57
TG8421E(e).book Page 58 Tuesday, December 16, 2008 8:03 AM
Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or
other rights of consumer purchasers. If within the applicable guarantee period,
the appliance proves to be defective by reason of faulty design, workmanship or
materials, we undertake subject to the following conditions to have the defective
appliance (or any part or parts there of) repaired or replaced free of charge.
1. The appliance shall have been purchased and used solely within either the
U.K. or R.O.I. and in accordance with standard operating instructions and the
technical and/or Safety Standards required in the U.K.
2. The appliance should be returned together with this guarantee and proof of
date of purchase promptly on being found defective at the purchaser’s risk
and expense to the authorised dealer from whom the appliance was
purchased. All enquires must be through such dealers.
3. This guarantee shall not apply to damage caused through fire, accident,
lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to
damage caused through installation, adaption, modification or use in an
improper manner or inconsistent with the technical and/or safety standards
required in the country where this appliance is used, or to damage occurred
during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the appliance
are replaced with a part or parts not supplied or approved by us or of an
objective quality safe and suitable for the appliance, or the appliance has
been dismantled or repaired by any person not authorised by us, we shall
have the right to terminate this guarantee in whole or in part immediately
without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us
is for the repair or replacement of the appliance or any defective part or parts
and no other remedy, including, but not limited to, incidental or consequential
damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited
natural life.
7. Our decision on all matters relating to complaints shall be final. Any appliance
or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic Business Systems U.K.
Receipt No.
Date of purchase
Model No.
Serial No.
58
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG8421E(e).book Page 59 Tuesday, December 16, 2008 8:03 AM
Index
Index
A
B
C
Additional base units: 27
Additional handsets: 27
Answering calls: 16
Answering system: 37
Call screening: 37
Erasing messages: 39, 40, 41
Greeting only: 42
Listening to messages: 38, 39, 41
Message list: 39
Number of rings: 42
Recording time: 42
Remote access code: 40
Remote operation: 40
Turning on/off: 37, 40, 41
Auto talk: 16, 22
Base unit
Cancelling: 29
Selecting: 28
Battery: 9, 10
Belt clip: 4
Caller ID service: 30
Caller list: 31
Caller list edit: 31
Call restriction: 26
Call share: 17
Call waiting: 16
Call Waiting Caller ID: 16
Category: 18
Chain dial: 20
Character entry: 47
Conference calls: 45
Control type: 11
D
Date and time: 14
Display
Colour: 22, 30
Contrast: 22
Display mode: 25
Language: 14
LCD dimming: 22
Standby mode: 22
Wallpaper: 22
E
Error messages: 49
G
Greeting message: 38
H
Handset
Deregistration: 28
Locator: 45
Registration: 28
I
Incoming call barring: 26
Intercom: 45
K
Key lock: 17
Keytones: 22
M Making calls: 15
Memo alarm: 24
Missed calls: 30
Mute: 16
N
Night mode: 24
P
Pause: 15
Phonebook: 18
PIN: 26
Power failure: 10
Power on/off: 13
Privacy mode: 22
R
Recall/flash: 16, 22
Recording telephone conversations:
17
Redialling: 15
Repeater: 29
Ringer tone: 21, 30
S
SMS feature: 32
Speakerphone: 15
Speed dial: 19
T
Time adjustment: 21
Transferring calls: 45
Troubleshooting: 50
V
Voice enhancer: 17
Voice mail: 44
Volume
Receiver: 15
Ringer (Base unit): 22
Ringer (Handset): 16, 21
Speaker: 15
59
TG8421E(e).book Page 60 Tuesday, December 16, 2008 8:03 AM
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I. 01289 8333
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2008
PNQX1708ZA
CC1208DY0
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