Panasonic Ut Mb5000 User Guide

UT-MB5000 - User Guide TOUGHPAD_utmb5000-oi-EN Free User Guide for Panasonic TOUGHPAD Series Tablet and eReader, Manual

2015-08-19

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OPERATING INSTRUCTIONS
Personal Computer

Model No.

UT-MB5000 series

Introduction.................................................................. 8
Description of Parts..................................................... 9
First-time Operation................................................... 11
Turning On / Turning Off............................................ 14

Useful Information
Handling and Maintenance........................................ 15
Installing Software..................................................... 19

Troubleshooting
Troubleshooting (Basic)............................................. 23

Getting Started

Getting Started

Useful Information

Safety Precautions...................................................... 2
Regulatory Information................................................ 5

Troubleshooting

Read Me First

Read Me First

Contents

LIMITED USE LICENSE AGREEMENT.................... 26
Specifications............................................................ 28
LIMITED WARRANTY............................................... 31

Appendix

Appendix

Please read these instructions carefully before using this product, and save this manual for future use.

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Safety Precautions
To reduce the risk of injury, loss of life, electric shock,
fire, malfunction, and damage to equipment or property,
always observe the following safety precautions.

Explanation of symbol word panels

The following symbol word panels are used to classify
and describe the level of hazard, injury, and property
damage caused when the denotation is disregarded and
improper use is performed.

DANGER
Read Me First

Denotes a potential hazard that will result in serious
injury or death.

WARNING
Denotes a potential hazard that could result in serious injury or death.

CAUTION
Denotes a hazard that could result in minor injury.

NOTICE

Denotes a hazard that could result in property damage.
The following symbols are used to classify and describe
the type of instructions to be observed.
This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in
order to operate the unit safety.

DANGER

Precautions on the Built-in Battery
(for disposal)
When disposing the battery, generation of heat, ignition or rupture of the Built-in Battery may result.
Handling This Computer
„„Do Not Disassemble the Computer Except
When Disposing
Handling the Built-in Battery
„„Do Not Short the Positive (+) and Negative
(-) Contacts
„„Do Not Throw the Battery into a Fire or
Expose It to Excessive Heat
„„Do Not Apply Shocks to the Built-in Battery by Dropping It, Applying Strong Pressure to It, etc.
„„Do Not Charge
„„Do Not Use with Any Other Product
„„Do Not Insert Sharp Objects Into the Battery, Disassemble, or Modify It
„„Avoid Extreme Heat (Near the Fire, in Direct
Sunlight, for Example)

WARNING
Generation of heat, ignition or rupture of the Built-in
Battery may result.
„„Do Not Throw This Product Into a Fire or
Expose It to Excessive Heat
„„Do Not Insert Sharp Objects Into This
Product, Disassemble, or Modify It
„„Do Not Apply Shocks to the Product by
Dropping It, Applying Strong Pressure to
It, etc.
„„Do Not Charge the Battery Using Methods
Other Than Those Specified
„„Avoid Extreme Heat (Near the Fire, in Direct Sunlight, for Example)
„„When the Battery Has Deteriorated, Contact Your Technical Support Office to Replace the Battery

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Fire or electric shock may result.
„„Do Not Do Anything That May Damage the
AC Cord, the AC Plug, or the AC Adaptor
Do not damage or modify the cord, place it
near hot tools, bend, twist, or pull it forcefully, place heavy objects on it, or bundle it
tightly.
ÖÖDo not continue to use a damaged AC cord,
AC plug and AC adaptor.
•	 Contact your technical support office for
repair.
„„Do Not Connect the AC Adaptor to a Power
Source Other Than a Standard Household
AC Outlet
ÖÖConnecting to a DC/AC converter (inverter)
may damage the AC adaptor. On an airplane, only connect the AC adaptor/charger
to an AC outlet specifically approved for
such use.
„„Do Not Pull or Insert the AC Plug If Your
Hands Are Wet
„„Do Not Disassemble This Product
„„Do Not Touch This Product In a Thunderstorm If Connected with the AC Cable or
Any Other Cables
„„Do Not Place Containers of Liquid or Metal
Objects on Top of This Product
ÖÖIf foreign matter has found its way inside,
immediately turn the power off and unplug
the AC plug and remove the battery pack.
Then contact your technical support office.
„„If a Malfunction or Trouble Occurs, Immediately Stop Use
If the Following Malfunction Occurs, Immediately Unplug the AC Plug
•	 This product is damaged
•	 Foreign object inside this product
•	 Smoke emitted
•	 Unusual smell emitted
•	 Unusually hot
ÖÖAfter the above procedure, contact your
technical support office for repair.
„„Clean Dust and Other Debris of the AC
Plug Regularly
•	 If dust or other debris accumulates on the
plug, humidity, etc. may cause a defect in the
insulation.
„„Insert the AC Plug Completely
ÖÖDo not use a damaged plug or loose AC
outlet.
Burns or low-temperature burns may result.
„„Do Not Use This Product in Close Contact
With Your Body For a Long Period of Time
•	 Do not use this product with its heat-emitting
parts in close contact with your body for long
periods of time.
•	 Low-temperature burns may result.

„„Do Not Expose Yourself or Other Persons
to the Hot Wind from the Ventilation Hole
(Exhaust) For a Long Period of Time
•	 Depending on the direction of the computer
or the way you hold the computer, your
hands and body will be more exposed to the
hot wind.
•	 Covering the ventilation hole (exhaust) with
your hand or other object can cause heat to
build up inside, possibly resulting in burns.

Read Me First

WARNING

„„Do Not Touch The Surface of The AC Adaptor Continuously While Using/Charging
•	 Burns may result.

Detrimental health effects on your body may result.
„„Do Not Turn the Volume Up To Loud When
Using Headphones
•	 Listening at high volumes that overstimulate
the ear for long periods of time may result in
loss of hearing.

CAUTION
Fire or electric shock may result.
„„Do Not Move This Product While the AC
Plug Is Connected
ÖÖIf the AC cord is damaged, unplug the AC
plug immediately.
„„Do Not Subject the AC Adaptor To Any
Strong Impact
ÖÖDo not continue to use the AC adaptor after
a strong impact such as being dropped.
ÖÖContact your technical support office for
repair.
„„Do Not Leave This Product in High Temperature Environment for a Long Period of
Time
•	 Leaving this product where it will be exposed
to extremely high temperatures such as near
fire or in direct sunlight may deform the cabinet and/or cause trouble in the internal parts.
„„Do Not Block the Ventilation Hole (Exhaust/
Intake)
ÖÖDo not use this product wrapped in cloth or
on top of bedding or a blanket.
„„Do Not Keep This Product Wherever There
is a Lot of Water, Moisture, Steam, Dust,
Oily Vapors, etc.
Fire or electric shock may result.
„„Hold the Plug When Unplugging the AC
Plug
„„Use Only the Specified AC Adaptor With
This Product
ÖÖDo not use an AC adaptor other than the
one supplied (supplied with the unit or one
sold separately as an accessory).

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Safety Precautions
This product may fall over or drop, resulting in an
injury.
„„Do Not Place This Product on Unstable
Surfaces
„„Avoid Stacking
Detrimental health effects on your body may result.
„„Take a Break Of 10-15 Minutes Every Hour
•	 Using this product for long periods of time
may have detrimental health effects on the
eyes or hands.

Read Me First

NOTICE

l	 Do not place the computer near a television or radio
receiver.
l	 Keep the computer away from magnets. Data stored
on the flash memory may be lost.
 This computer is not intended for the display of images
for use in medical diagnosis.
 This computer is not intended for a use with connection of medical equipment for the purpose of medical
diagnosis.
 Panasonic shall not be liable for loss of data or other
incidental or consequential damages resulting from
the use of this product.
l	 If this computer will not be used for a long period of
time (a month or more), charge or discharge (use) the
battery until the remaining battery level becomes 30%
to 40% and store the product in a cool, dry place.
l	 This computer prevents overcharging of the battery by
recharging only when the remaining power is less than
approx. 95% (when Economy Mode (ECO) is enabled:
75%) of capacity.
l	 The battery is not charged when this computer is first
purchased. Be sure to charge it before using it for the
first time. When the AC adaptor is connected to this
computer, charging begins automatically.
l	 Should the battery leak and the fluid get into your
eyes, do not rub your eyes. Immediately flush your
eyes with clear water and see a doctor for medical
treatment as soon as possible.
	NOTE	

l	 The battery may become warm during recharging or
normal use. This is completely normal.
l	 Recharging will not commence if internal temperature
of the battery is outside of the allowable temperature
range (0 °C to 50 °C). (è
Reference Manual “Battery Power”) Once the allowable range requirement is
satisfied, charging begins automatically. Note that the
recharging time varies based on the usage conditions.
(Recharging takes longer than usual when the temperature is 10 °C or below.)
l	 If the temperature is low, the operating time is shortened. Only use the computer within the allowable
temperature range.

l	 The battery is a consumable item. If the amount of
time the computer can be run by using a particular
battery becomes dramatically shorter and repeated
recharging does not restore its performance, the battery should be replaced with a new one. Contact your
technical support office.
l	 Always power off the computer when it is not in use.
Leaving the computer on when the AC adaptor is not
connected will exhaust the remaining battery capacity.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR
AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1, MEDICAL
DEVICES OR ACCESSORIES*2, LIFE SUPPORT SYSTEMS OR OTHER EQUIPMENTS/DEVICES/SYSTEMS
THAT ARE INVOLVED WITH ENSURING HUMAN
LIFE OR SAFETY. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM
THE USE OF THIS PRODUCT ARISING OUT OF THE
FOREGOING USES.
*1

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include
Class2 Electronic Flight Bag (EFB) Systems and Class1 EFB
Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft.
Class1 EFB Systems and 2 EFB Systems are defined by
FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.
*2
As defined by the European Medical Device Directive (MDD)
93/42/EEC.

Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/
Toxicity/Radio Frequency Emission, etc) requirements
related to aviation standards that exceed the specifications of our COTS (Commercial-Off-The-Shelf) products.
This computer is not intended for use in medical equipment including life-support systems, air traffic control
systems, or other equipment, devices or systems that are
involved with ensuring human life or safety. Panasonic
cannot be held responsible in any way for any damages
or loss resulting from the use of this unit in these types of
equipment, devices or systems, etc.
This computer has been designed so as to minimize
shock to the LCD, the leakage of liquid (e.g., water) on
to the buttons, etc., but no warranty is provided against
such trouble. Therefore, as a precision instrument, be
extremely careful in the handling.

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Regulatory Information
Information to the User / Informations destinées aux utilisateurs

Regulatory Information
We are not responsible for any radio or television interference caused by unauthorized modification of this product.
The correction of interference caused by such unauthorized modification will be the responsibility of the user. We
and its authorized resellers or distributors are not liable
for damage or violation of government regulations that
may arise from failing to comply with these guidelines.
26-M-1


Ce produit et votre santé
Ce produit, comme tout autre appareil radio, émet de
l’énergie radioélectrique. Toutefois, la quantité d’énergie
émise par ce produit est beaucoup moins importante que
l’énergie radioélectrique émise par des appareils sans
fil tels que les téléphones portables. L’utilisation de ce
produit ne comporte aucun risque pour le consommateur
du fait que cet appareil opère dans les limites des directives concernant les normes et les recommendations de
sécurité sur les fréquences radio. Ces normes et recommandations reflètent le consensus de la communauté
scientifique et résultent de délibérations de jurys et comités de scientifiques qui examinent et interprètent continuellement les nouveautés de la vaste littérature sur les
recherches effectuées. Dans certaines situations ou environnements, l’utilisation de ce produit peut être restreinte
par le propriétaire du bâtiment ou par les représentants
responsables de l’organisation. Ces situations peuvent
être les suivantes par exemple :
l	 A bord d’un avion, ou
l	 Dans tout autre environnement où les risques d’interférence sur d’autres appareils ou services sont perçus
ou identifiables comme dangereux.
Si vous n’êtes pas sûr de la réglementation applicable à
l’utilisation d’appareils sans fil dans une organization
ou un environnement spécifique, (par exemple dans un
aéroport) nous vous invitons à demander l’autorisation
d’utiliser ce produit avant sa mise en marche.

Read Me First


This product and your Health
This product, like other radio devices, emits radio frequency electromagnetic energy. The level of energy
emitted by this product however is far much less than the
electromagnetic energy emitted by wireless devices like
for example mobile phones.
Because this product operates within the guidelines found
in radio frequency safety standards and recommendations, we believe this product is safe for use by consumers. These standards and recommendations reflect the
consensus of the scientific community and result from
deliberations of panels and committees of scientists who
continually review and interpret the extensive research
literature.
In some situations or environments, the use of this product may be restricted by the proprietor of the building or
responsible representatives of the organization. These
situations may for example include:
l	 Using this product on board of airplanes, or
l	 In any other environment where the risk of interference
to other devices or services is perceived or identified
as harmful.
If you are uncertain of the policy that applies on the use
of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use this product prior to turning on the product.

Informations concernant la réglementation
Nous déclinons toute responsabilité pour toute interférence radio ou télévision causée par des modifications
non autorisées apportées à ce produit. La correction
d’interférences causées par de telles modifications non
autorisées sera la seule responsabilité de son utilisateur.
Nousmêmes, les revendeurs officiels et les distributeurs
ne sommes pas responsable de tout dégât ou de toute
violation des règlements de l’État pouvant découler du
non-respect de ces directives.

26-F-1

Lithium Battery / Pile au lithium
Lithium Battery!
This computer contains a lithium battery to enable the
date, time, and other data to be stored. The battery should
only be exchanged by authorized service personnel.
Warning!
A risk of explosion from incorrect installation or misapplication may possibly occur.
15-E-1

Pile au lithium!
Le micro-ordinateur renferme une pile au lithium qui
permet de sauvegarder certaines données, notamment la
date et l’heure. La pile ne doit être remplacée que par un
technicien qualifié.
Danger ! Risque d’explosion en cas de non respect de
cette mise en garde!

15-F-1

Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols are only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask
for the correct method of disposal.

53-M-1

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Regulatory Information
CAUTION:
Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.
ATTENTION:
Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect.
Mettre au rebut les batteries usagées conformément aux instructions.

58-E-1

58-F-1

For U.S.A.

Read Me First

Federal Communications Commission Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
l	 Reorient or relocate the receiving antenna.
l	 Increase the separation between the equipment and receiver.
l	 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l	 Consult the Panasonic Service Center or an experienced radio/TV technician for help.
Warning
To assure continued compliance, use only shielded interface cables when connecting to a computer or peripheral.
Also, any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.
FCC RF Exposure Warning:
l	 This equipment is provided with PC Card slot that could
be used with wireless transmitters, which will be specifically recommended when they become available.
	 Other third-party wireless transmitters have not been
RF exposure evaluated for use with this computer and
may not comply with FCC RF exposure requirements.

l	 This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
l	 This equipment may not be co-located or operated
with any other antenna or transmitter.

l	 This device meets the government’s requirements for
exposure to radio waves.
This device is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
l	 The exposure standard for wireless device employs a
unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is
1.6 W/kg.
	 *	Tests for SAR are conducted using standard operating positions accepted by the FCC with the device
transmitting at its highest certified power level in all
tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the device
while operating can be well below the maximum
value. This is because the device is designed to operate at multiple power levels so as to use only the
poser required to reach the network. In general, the
closer you are to a wireless base station antenna,
the lower the power output.

This product is restricted to indoor use due to its operation
in the 5.15 to 5.25 GHz frequency range. FCC requires this
product to be used indoors for the frequency range 5.15 to
5.25 GHz to reduce the potential for harmful interference
to co-channel Mobile Satellite systems. High power radars
are allocated as primary users of the 5.25 to 5.35 GHz and
5.65 to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this product.
25-M-W-1

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1)	This device may not cause harmful interference, and
(2)	This device must accept any interference received, including interference that may cause undesired operation.
Responsible Party: Panasonic Corporation of North America
	
Two Riverfront Plaza,
	
Newark NJ 07102
	Tel No:1-800-LAPTOP5 (1-800-5278675)

6-M-1

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65-M-2


This product contains a CR Coin Cell Lithium Battery which
contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/

38-M-1


A lithium ion battery that is recyclable powers the product you
have purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this
battery.
L’appareil que vous vous êtes procuré est alimenté par une batterie
au lithium-ion.
Pour des renseignements sur le
recyclage de la batterie, veuillez
composer le
1-800-8-BATTERY.

Read Me First

USA Only: Disposal may be regulated in your community
due to environmental considerations. For disposal or recycling information, please visit Panasonic website: http://
www.panasonic.com/environmental or call 1-888-769-0149

48-M-1

For Canada / Pour le Canada
Canadian ICES-003
CAN ICES-003(B) / NMB-003(B)

7-M-3


Industry Canada
This product complies with RSS210 Industry Canada.
Operation is subject to the following two conditions;
(1)	this device may not cause interference, and
(2)	this device must accept any interference, including interference that may cause undesired operation of the
device.

Industrie Canada
Cet équipement est conforme à la norme CNR-210
d’Industrie Canada. Son fonctionnement est soumis aux
deux conditions suivantes :
(1)	ce dispositif ne peut produire de brouillage, et
(2)	ce dispositif doit accepter le brouillage, y compris le
brouillage pouvant entraîner le fonctionnement non
désiré de l’appareil.

30-Ca-1-1


This product (local network devices) for the band 51505250 MHz is only indoor usage to reduce potential for
harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 56505850 MHz and these radars could cause interference
and/or damage to LELAN devices.


Cet appareil (pour réseaux locaux radioélectriques) dans
les bandes de fréquences 5150-5250 MHz est réservé à
une utilization à l’intérieur afin de réduire le risque d’interférence avec les systèmes satellites mobiles bicanaux.
Les radars forte puissance sont désignés comme étant
les premiers utilisateurs (c’est-à-dire qu’ils ont la priorité)
des bandes de fréquences 5250-5350 MHz et 56505850 MHz. Ces stations radars peuvent provoquer des
interférences et/ou des dommages à ce périphérique.

30-Ca-2-1


l	 This computer complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.
l	 This PC with WLAN and/or Bluetooth transmitters installed, has been approved for portable operation and
does not require any minimum spacing be provided
between antennas and all person’s body.


l	 Cet équipement est conforme aux limites d’exposition
aux rayonnements d’Industrie Canada établies pour
un environnement non contrôlé.
l	 Ce PC avec émetteurs WLAN et/ou Bluetooth a été
approuvé à des fins d’opération mobile; aucun espace
minimum entre les antennes et le corps de l’utilisateur
n’est requis.
FOR USE WITH MODEL NO. : CF-AA5713A
POUR UTILISER AVEC MODÈLE : CF-AA5713A

20-Ca-1

For India
For the purpose of recycling to facilitate effective utilization of resources, please return this product to a
nearby authorized collection center, registered dismantler or recycler, or Panasonic service center when disposing of this product.
Please see the Panasonic website for further information on collection centers, etc.
http://www.panasonic.co.in/wps/portal/home

68-M-1

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Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions
carefully.
n	 Terms and illustrations in these instructions
CAUTION :	
NOTE :	

Conditions that may result in minor or moderate injury.
Useful and helpful information.
Page in these Operating Instructions or in the Reference Manual.
è :	
:	
Reference to the on-screen manuals.
Display “Charm”	
Flick from right side to inside of the screen.
:	Touch
(Settings) in the Charm menu.
Touch
Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
®
Ÿ	“Windows 8.1 Pro 64-bit” as “Windows” or “Windows 8.1”
Ÿ	 DVD MULTI drive as “DVD drive”
l	 Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the actual
screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some language preference)
l	
l	
l	
l	

Getting Started

n	Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the
manuals.
n	Trademarks
Microsoft®, Windows®, and the Windows logo are registered trademarks of Microsoft Corporation of the United States
and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.
SDXC Logo is a trademark of SD-3C, LLC.
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
NVIDIA, the NVIDIA logo and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S.
and/or other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.
n	 On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
l	 Reference Manual
	 The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
l	 Important Battery Tips
	 The Important Battery Tips will provide you with the battery information so that you can use the built-in battery in the
optimum condition to obtain longer operation time.
To access the on-screen manuals, follow the steps below.
On the Start screen, touch the [Manual Selector] tile, and select the on-screen manual.

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Description of Parts
Front side

㪘

㪙

㪚

Right side

㪛

㪞

㪜

㪟
㪠
㪡
㪢
㪣

㪝
G:	Power Switch
H:	Hardware Buttons
Reference Manual “Hardware Buttons”
è
I:	 Headphone Jack
	 A headphone can be connected.
J:	 SD Memory Card Slot

Reference Manual “SD Memory Card”
è
K:	USB3.0 Port
Reference Manual “USB Devices”
è
L:	 DC-IN jack

Getting Started

Camera
Reference Manual “Camera”
è
A:	Camera Indicator
B:	Camera Lens
C:	Ambient Light Sensor
	 The ambient light sensor is equipped with an automatic brightness adjustment function that adjusts
the display screen.
(è page 16)
D:	Wireless LAN Antenna / Bluetooth Antenna
	 
	 
Reference Manual “Wireless LAN” “Bluetooth”
è
E:	 Wireless LAN Antenna

Reference Manual “Wireless LAN”
è
F:	 Windows Button
è

Reference Manual “Hardware Buttons”

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Description of Parts
Rear side

Left side

㪘

㪙

㪚

㪟

㪛

㪠
㪜

Getting Started

㪝

㪞

A:	Ventilation Hole (Exhaust)
B:	Reset Button (For servicing by Panasonic)
C:	Smart Card Slot
	 
Reference Manual “Smart Card”
è
D: Microphone
E: Speaker
F: Ventilation Hole (Intake)
G:	Expansion Bus Connector
Reference Manual “Cradle”
è

H:	LED Indicator
:	 Power Indicator
	
		
Off: Power off/Hibernation, Green: Power on,
Blinking green: Sleep
	
:	 Drive status
	
:	 SD Memory Card status
		
(Blinking: During access or a password is requested)
Reference Manual “SD Memory Card”
è
:	 Battery status
	
è page 15 “When the battery indicator does
not light on”
Reference Manual “Battery Power”
è
I:	 Security Hook
	 Pull out the security hook when passing through a
security cable. Store the security hook during normal
use.
(The insulation coating has been applied to the metal
part.)
For further information, read the manual that comes
with the cable.

This computer contains a
magnet and magnetic products
at the locations circled
in the illustration at right.
Avoid leaving metallic object
or magnetic media in contact
with these areas.

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First-time Operation
n	Preparation
A	Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support.
• AC Adaptor. . . 1
• AC Cord. . . . . 1
• Soft Cloth. . . . 1

è

Model No: CF-AA5713A

Reference Manual “Screen Input Operation”

• OPERATING INSTRUCTIONS (This book). . . . . . . . . . . . . . . . . . . . 1
B	Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging
(è page 26).

	

Connect your computer to a power outlet.

Getting Started

1	

1

The battery charging starts automatically.

	CAUTION	

l	 Do not disconnect the AC adaptor until the first-time operation procedure is
completed.
l	 When using the computer for the first time, do not connect any peripheral
device except AC adaptor.
l	 Handling the AC adaptor
Ÿ	 Problems such as sudden voltage drops may arise during periods of
thunder and lightning. Since this could adversely affect your computer,
an uninterruptible power source (UPS) is highly recommended unless
running from the built-in battery alone.

2	
	

Turn on the computer.
Press and hold the power switch
tor (è page 10) lights.

(è page 9) until the power indica-

	CAUTION	

l	 Do not press the power switch repeatedly or do not hold the power switch
for four seconds or longer.

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First-time Operation
3	

Select language.
Select language and click [Next].
Follow the on-screen instructions.

4	

Setup Windows.
Follow the on-screen instructions.
l	The computer restarts several times. Wait until the drive indicator
has turned off.
l	After the computer is turned on, the screen remains black or unchanged
for a while, but this is not a malfunction. Wait for a moment until the
Windows setup screen appears.
l	Setup of Windows will take approximately 5 minutes.
	Go to the next step, confirming each message on the display.
l	If “Get online” is displayed, select “Skip this step”. You can set the Wireless Network after the setup of Windows is complete.

	CAUTION	

Getting Started

l	 You can change the user name, password, image and security setting after
setup of Windows.
l	 Remember your password. If you forget the password, you cannot use
Windows. Creating a password reset disk beforehand is recommended.
l	 Do not use the following words for user name: CON, PRN, AUX, CLOCK$,
NUL, COM1 to COM9, LPT1 to LPT9, @, &, space. In particular, if you create a user name (account name) that includes the “@” mark, a password
will be requested at the log-on screen, even if no password has been set.
If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed and you will not be able to sign in (è
page 24).

5	Set the time zone, and then set the date and time.
A	Flick from the middle of the Start screen to the top, and then touch
[Control Panel] under “Windows System”.
B	 Touch [Clock, Language, and Region] - [Date and Time].
C	 Touch [Change time zone…].
D	 Select the time zone, then touch [OK].
E	 Touch [Change date and time…], then set the date and time.

6	

Create the recovery disc.
A recovery disc allows you to install OS and restore its factory default
condition, in case, for example, the recovery partition of the flash memory
is damaged. We recommend creating a recovery disc before you begin
using the computer.
Refer to è
Reference Manual “Recovery Disc Creation Utility” about
creating the disc.

	NOTE	

l	 PC Information Viewer
	 This computer periodically records the management information of the flash memory, etc. The maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause when the flash memory goes down by any possibility. They
are never sent to outside via network nor used for any other purpose except for the purpose described the above.
	 To disable the function, add the check mark for [Disable the automatic save function for management information
history] in [Hard Disk Status] of PC Information Viewer, and touch [OK].
(è
Reference Manual “Checking the Computer’s Usage Status”)
	 In the default settings, a shortcut icon for Korean language is on the Desktop screen. You may delete the icon if not necessary.
l	 Note that the computer consumes electricity even when the computer power is off. If the built-in battery is fully
charged, the battery will fully discharge in the following period of time:
Status
Discharge period
When power is off Approx. 4 weeks
In sleep
Approx. 3 days
In hibernation
Approx. 4 weeks

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n	Before using wireless function
- [Change PC Settings] - [Network] - [Airplane mode*1].
A	Display “Charm” and touch
*1
	Set [Airplane mode ] to [Off], and then;
	set [Wi-Fi] to [On] (for wireless LAN).
	set [Bluetooth] to [On] (for Bluetooth).
*1
:S
 creen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the
actual screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some
language preference.)

Getting Started

n	 To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. In the default setting, you can use a single partition.
A	Proceed as follows on the Start screen.
	1.	Flick from the middle of the screen to the top, and then long touch [This PC] under “Windows System”.
	2.	Touch [Manage] on app bar.
B	Touch [Disk Management].
C	Long touch the partition for Windows (“c” drive in the default setting), and touch [Shrink Volume].
l	 The partition size depends on the computer specifications.
D	 Input the size in [Enter the amount of space to shrink in MB] and touch [Shrink].
l	 You cannot input a larger number than the displayed size.
l	 To select [Reinstall to the OS related partitions.] in installing OS (è page 21), 70 GB or more is necessary
for [Total size after shrink in MB].
E	Long touch [Unallocated] (the shrunk space in the step D) and touch [New Simple Volume].
F	 Follow the on-screen instructions to make the settings, and touch [Finish].
Wait until formatting is completed.
	NOTE	

l	 You can create an additional partition using remaining unallocated space or newly creating unallocated space.
l	 To delete a partition, long touch the partition and touch [Delete Volume] in the step C.
n	 To select language
To select a language other than the one you have selected during the first-time operation, follow the steps below.
A	Flick from the middle of the Start screen to the top, and then touch [Control Panel] under “Windows System”.
B	 Touch [Clock, Language, and Region] - [Language] - [Add a language].
C	Select a language, and then touch [Add].
Depending on the region, two or more languages are selectable. Touch [Open] and select the desired language,
and then touch [Add].
D	 Touch [Option] for the language you want to use.
E	 Touch [Make this the primary language].
F	 Touch [Log off now].
G	Sign in to the Windows.

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Turning On / Turning Off
Turning On
Press and hold the power switch

(è page 9) until the power indicator

(è page 10) lights.

	NOTE	

l	
l	
l	
l	

Do not press the power switch repeatedly.
The computer will forcibly be turned off if you press and hold the power switch for four seconds or longer.
Once you turn off the computer, wait for ten seconds or more before you turn on the computer again.
turns off.
Do not perform the following operation until the drive indicator
Ÿ	 Connecting or disconnecting the AC adaptor
Ÿ	 Pressing the power switch
Ÿ	Touching the screen or external mouse/keyboard

Turning Off
A	Shut down the computer.
	1. Display “Charm” and touch .
	2. Touch [Power] - [Shut down].
	NOTE	

Getting Started

l	 To turn off the computer completely, proceed as follows.
- [Change PC settings] - [Update and recovery] - [Recovery].
A	Display “Charm” and touch
B	Touch [Restart now] under “Advanced startup”.
C	Touch [Turn off your PC].

Precaution against Starting Up/Shutting Down
l	 Do not do the following
Ÿ	 Connecting or disconnecting the AC adaptor
Ÿ	Pressing the power switch
Ÿ	 Touching the screen or external mouse/keyboard
	NOTE	

l	 To conserve power, the following power saving methods are set at the time of purchase.
Ÿ	The screen automatically turns off after:
	10 minutes (when AC adaptor is connected) of inactivity
	5 minutes (when operating on battery power) of inactivity
*1
Ÿ	The computer automatically enters sleep after:
	 20 minutes (when AC adaptor is connected) of inactivity
	15 minutes (when operating on battery power) of inactivity
*1
	Refer to
Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.

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Handling and Maintenance
Operation environment
l	 Place the computer on a flat stable surface not subject to shock, vibration, and danger of dropping. Do not place
the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged.
l	 Operating environment
	 Temperature: 	Operation : 5 °C to 35 °C {41 °F to 95 °F}
		
Storage : -20 °C to 60 °C {-4 °F to 140 °F}
	 Humidity:	
Operation : 30% to 80% RH (No condensation)
		
Storage : 30% to 90% RH (No condensation)
	 Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking
nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration
and will shorten the product life.
l	 Do not place the computer in the following areas, otherwise the computer may be damaged.
Ÿ	 Near electronic equipment. Image distortion or noise may occur.
Ÿ	 In extremely high or low temperature.
l	 As the computer can become hot during operation, keep it away from items that are sensitive to heat.

Handling cautions

Useful Information

This computer is designed to minimize shock to parts such as the LCD and the flash memory drive, but no warranty is
provided against any trouble caused by shock. Be extremely careful when handling the computer.
l	 When carrying the computer:
Ÿ	 Turn off the computer.
Ÿ	 Remove all external devices, cables, Smart Cards and other protruding objects.
Ÿ	 Do not drop or hit the computer against solid objects.
Ÿ	 Do not grip the display part.
l	 When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
*1
Ÿ	To use airplane mode :
- [Change PC Settings] - [Network] - [Airplane mode*1].
1.	Display “Charm” and touch
*1
2.	Set [Airplane mode ] to [On].
3.	Confirm that all wireless devices are set to [Off].
*1
:S
 creen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the
actual screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some
language preference.)
l	 Avoid any harmful substances such as oil from getting into the touchscreen. The pointer may not work correctly.
l	 Be careful not to get injured by dropping or getting hit when carrying the computer.
n	 When the battery indicator does not light on
The battery indicator may not light on even if the AC adaptor is correctly connected to the computer, due to the following reasons.
l	 The AC adaptor’s protection function may be working. In this case, pull out the AC cord and wait for more than
1 minute before reconnecting the AC cord.
n	 When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction
manuals of the peripheral devices.
l	 Use the peripheral devices conforming to the computer’s specifications.
l	 Connect to the connectors in the correct direction.
l	 If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
l	 If screws are included, fasten them securely.
l	 Remove the cables when you carry the computer. Do not pull the cables forcibly.
n	Preventing your computer from unauthorized use via wireless LAN/Bluetooth

l	 Before using wireless LAN/Bluetooth, make the appropriate security settings such as data encryption.

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Handling and Maintenance
n	 Battery Recalibration
l	 The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
	 
Ÿ	 Full charge: Approximately 2 hours
Ÿ	 Complete discharge: Approximately 1 hour
	 When performing “Battery Recalibration” without shutting down Windows, it may take more time to charge / discharge.
n	Sensors
This computer is equipped with four sensors (acceleration sensor, gyro sensor, magnetic sensor, ambient light sensor),
and you can use these sensors with any software that is compatible.
As the accuracy of each sensor output is dependent on the operating environment and other conditions, the results
should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the LCD. The detection results of
each sensor may vary depending on how you are holding the computer, the application software you are using, and other factors.

Useful Information

l	 Automatic brightness adjustment
	 The computer is equipped with an automatic brightness adjustment function that adjusts the display screen based
on the ambient light sensor. You can configure the automatic adjustment function as follows.
- [Change PC Settings] - [PC and devices] - [Power and sleep], then set [Adjust
	 Ÿ	Display “Charm” and touch
my screen brightness automatically] to [On].
	 The ambient light sensor is located at the top of LCD.
	 The ambient light cannot be detected properly if this area is obstructed or dirty.
l	 Magnetic sensor
	 The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the magnetic sensor may
not function properly and it readings may be inaccurate, especially in the following environments.
Ÿ Inside or near steel structures such as buildings or bridges
Ÿ Inside or near automobiles, or near train power lines
Ÿ Near metallic furniture or appliances
Ÿ When the AC adaptor or other peripheral devices are brought closer to the computer
Ÿ Near magnets, speakers, or other objects with strong magnetic fields
	 The magnetic directions indicated by the magnetic sensor may not be accurate immediately after purchase or in
environments with poor magnetic fields.
	 In such cases, turn on the computer and move it as follows.
	A	 Hold the computer so that its screen side is facing upward and level.
	B	 While keeping the computer level, rotate it 90 degrees or more clockwise.
	C	 Return the computer to position A, and rotate it 90 degrees or more counterclockwise.
	D	 Return the computer to position A.
	E	Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts down.
	F	Return the computer to position A, and tilt it 90 degrees or more to the right so that the right side of the computer tilts down.
	

	CAUTION	

●	Hold the computer firmly when moving it. Strong shocks from dropping the computer may result in damage.

Maintenance
If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately. Failure to do so may result in staining.
To clean the LCD panel
Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD
Surface” è
Reference Manual “Screen Input Operation”.)
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it thoroughly.
	CAUTION	

l	 Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to the surface.
l	 Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.

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Dispose of Computer

Attention Customers
Don't remove the battery by yourself. The battery must be removed by qualified professionals.
When disposing of this product, be sure to contact qualified professionals to remove the battery.
Attention Qualified professionals to remove the battery
Dispose of this product correctly in accordance with the local regulations after removing the battery as shown in the
following procedure.
n	Preparation
l	 Remove all peripherals (SD memory card, etc.).
Reference Manual “Erasing Flash Memory Data”)
l	 Erase the stored data. (è
	CAUTION	

l	 Never disassemble the computer except before disposal.
l	 Refer to “Safety Precautions and Regulatory Information” for precautions when disposing of the computer.

Useful Information

1.	Turn off the computer completely. (è page 14)
l	 Do not use sleep/hibernation.
and
) at the same time for more than
2.	While connecting the AC adaptor, press both volume buttons (
ten seconds.
The built-in battery’s power output stops.
l	Disconnect the AC adaptor, and press the power button for 1 second or longer and confirm the computer does
not start up.
3.	Turn over the computer, and remove the screws (10).

4.	Unhook the claws on the upper part of the cover (A), and open the cover
from the right side (B).
l	The left side of the cover is connected to the computer with the cord. Do
not pull the cord.

B
A

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Handling and Maintenance
5.	Remove the screws (4) that secures the built-in battery (A), and move the
built-in battery (A) as shown in the illustration.

A

Useful Information

6.	Disconnect the connector, and remove the built-in battery.
Insulate the connectors on the built-in battery by covering them with plastic
tape, for example.

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Installing Software
Installing software will return the computer to the default condition. When you install the software, the flash memory
data will be erased.
Back up important data to other media or an external hard disk before installation.
	CAUTION	

l	
	
	
	
	

Do not delete the Recovery Partition on the flash memory. The Recovery Partition is not available to store data.
To check the Recovery Partition, perform the following methods.
A	Flick from the middle of the Start screen to the top, and then long touch [This PC] under 	 “Windows System”.
B	Touch [Manage] on app bar.
Touch [Disk Management].
C	

	NOTE	

l	 You can use the following buttons instead of the keyboard.
: ↓ key
: ↑ key
: Enter key
: F2 key (Default setting)
l	 Connect the AC adaptor and do not remove it until installation is complete.
n	Remove everything and reinstall Windows
You can reinstall the OS that was pre-installed at the time of purchase (Windows 8.1).
Preparation
l	  Connect the external keyboard.
l	 Remove all peripherals.

1	

Perform “Remove everything and reinstall Windows”.

2	

Perform the “First-time Operation” ( page 12).

Useful Information

- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm” and touch
B Touch [Get Started] under “Remove everything and reinstall Windows”.
C Touch [Next].
D Select the option.
• Just remove my files
Perform the reinstallation of the Windows in a few moments (Approximately 20 minutes).
• Fully clean the drive
By fully cleaning, the deleted files can not be recovered easily and the security level will be increased. The
processing time will be longer (Approximately 140 minutes).
	 Follow the on-screen instructions.
	 After the reinstallation, the computer will restart.
l	 Do not interrupt installation, for example by turning off the computer or performing other operation.
	 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

	NOTE	

l	The date and time, and the time zone may not be correct. Be sure to set them correctly.

3	
4	

Perform Windows Update.
 Clear TPM.

A Flick from the middle of the Start screen to the top.
B Touch [Run] under “Windows System”, input [tpm.msc] and touch [OK].
C Touch [Clear TPM ...] under “Actions” on the right of the “TPM Manager on Local Computer” screen.
D Touch [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E When “TPM configuration change was requested to ...” is displayed, press F12.
F Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].

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Installing Software
n	 Flash memory Recovery
If the problem persists after performing “Remove everything and reinstall Windows”, follow the instructions below.
Preparation
l	  Connect the external keyboard.
l	 Remove all peripherals.

1	

Start the Setup Utility.

2	

Write down all of the contents of the Setup Utility and touch [Exit] and double-touch
[Load Default Values].

- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm” and touch
B Touch [Restart now] under “Advanced startup”.
C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
l	 If the password is requested, enter the Supervisor Password.

At the confirmation message, touch [Yes].

3	

Check the [UEFI Boot] setting of the Setup Utility.

4	

Touch [Exit] and double-touch [Save Values and Reboot].

When installing Windows 8.1: [Enabled]

At the confirmation message, touch [Yes].
The computer will restart.

5	Press

(Rotation lock) button while [Panasonic] boot screen is displayed.

The Setup Utility starts up.
l	 If the password is requested, enter the Supervisor Password.

Touch [Exit] and double-touch [Recovery Partition].
Touch [Next].
Touch [YES].
At the License Agreement screen, touch [Yes, I agree to the provisions above and wish
to continue!] and touch [Next].
10	 Touch [Next].
Useful Information

6	
7	
8	
9	

If the option is displayed, select the setting and touch [Next].
[Reinstall Windows to the whole Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 13).

11	

At the confirmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take approximately 20 minutes.)
l	 Do not interrupt installation, for example by turning off the computer or other operation.
	 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

12	 When Ending process screen is displayed, touch [OK] to turn off the computer.
13	 Turn on the computer.

l	 If the password is requested, enter the Supervisor Password.

14	 Perform the “First-time Operation” ( page 12).
	NOTE	

l	The date and time, and the time zone may not be correct. Be sure to set them correctly.

15	 Start the Setup Utility and change the settings as necessary.
16	 Perform Windows Update.
17	  Clear TPM ( page 19).

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n	Using Recovery Disc
Use the Recovery Disc in the following conditions.
Ÿ	 You have forgotten the administrator password.
Ÿ	 Installation is not complete. The recovery partition in the flash memory may be broken.
Preparation
l	 Prepare the following items:
Reference Manual “Recovery Disc Creation Utility”)
	 •	Recovery Disc (
	 •	USB DVD drive (optional) (refer to recent catalogs and other sources for information about the products
available)
	 •	 Connect the external keyboard.
l	 Remove all peripherals (except for the USB DVD drive).

1	
2	

Connect the DVD drive to the USB port.
Start the Setup Utility.

3	

Write down all of the contents of the Setup Utility and touch [Exit] and double-touch
[Load Default Values].

- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm” and touch
B Touch [Restart now] under “Advanced startup”.
C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
l	 If the password is requested, enter the Supervisor Password.

At the confirmation message, touch [Yes].

4	

Check the [UEFI Boot] setting of the Setup Utility.

5	
6	

Set the Recovery Disc into the DVD drive.
Touch [Exit] and double-touch [Save Values and Reboot].

When the recovery disc for Windows 8.1 is used: [Enabled]

At the confirmation message, touch [Yes].
The computer will restart.

7	Press

(Rotation lock) button while [Panasonic] boot screen is displayed.

8	

Useful Information

The Setup Utility starts up.
l	 If the password is requested, enter the Supervisor Password.

Touch [Exit], then double-touch your DVD drive in [Boot Override].
The computer will restart.

9	
Touch [Reinstall Windows] and touch [Next].
10	 Touch [YES].
11	 At the License Agreement screen, touch [Yes, I agree to the provisions above and wish
to continue!] and touch [Next].
12	 Touch [Next].
If the option is displayed, select the setting and touch [Next].
l	[Reinstall Windows to the System Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 13).
l	[Reinstall to the OS related partitions.]*1
Select this option when the flash memory has already been divided into several partitions. For how to create
a new partition, refer to “To change the partition structure” ( page 13).
You can keep the partition structure.
*1

	This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.

13	 At the confirmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take approximately 30 - 45 minutes.)
l	 Do not interrupt installation, for example by turning off the computer.
	 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.

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Installing Software
14	 When Ending process screen is displayed, remove the Recovery Disc and DVD Drive
and then touch [OK].
Follow the on-screen instructions.
Some models may take approximately 40 minutes.

15	 Perform the “First-time Operation” ( page 12).
	NOTE	

l	The date and time, and the time zone may not be correct. Be sure to set them correctly.

16	 Start the Setup Utility and change the settings as necessary.
17	 Perform Windows Update.

Useful Information

18	  Clear TPM ( page 19).

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Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support. You can also check the computer’s status in the PC Information Viewer
(è
Reference Manual “Troubleshooting (Advanced)”).
n	 Starting Up

You have forgotten the password.

l	 Supervisor Password or User Password: Contact Panasonic Technical Support.
l	 Administrator password:
Ÿ	 If you have a password reset disk, you can reset the administrator password. Set
the disk and enter any wrong password, then follow the on-screen instructions
and set a new password.
Ÿ	 If you do not have a password reset disk, install (è page 19) and set up Windows, and then set a new password.

“Remove disks or other media. Press any key to restart”
or a similar message appears.

l	 A floppy disk is in the drive and it does not contain system startup information. Remove the floppy disk and press any key.
l	 If a device is connected to the USB port, disconnect the device, or set [USB Port]
or [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
l	 If the problem persists after removing the disk, it may be a flash memory failure.
Contact Panasonic Technical Support.

Windows startup and operation is slow.

Reference Manual “Setup Utility”) to return the Setup
l	 Start the Setup Utility (è
Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. (Note that the processing speed depends on the
application software, so this procedure may not make Windows faster.)
l	 If you installed a resident software after purchase, turn off the residence.

The date and time are incorrect.

l	 Make the correct settings.
A	 Open the Control Panel.
B	 Touch [Clock, Language, and Region] - [Date and Time].
C	 Touch [Change time zone…].
D	 Select the time zone, then touch [OK].
E	 Touch [Change date and time…], then set the date and time.
l	 If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
l	 
When the computer is connected to LAN, check the date and time of the server.
l	 The 2100 A.D. or later year will not be correctly recognized on this computer.

Troubleshooting

Cannot start up.
l	Connect the AC adaptor.
The power indicator or battery l	 Remove the AC adaptor, and then connect it again.
indicator is not lit.
l	 If a device is connected to the USB port, disconnect the device, or set [USB Port]
or [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
l	 Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to [Enabled].

[Executing Battery Recalibra- l	 The Battery Recalibration was canceled before Windows was shut down last time.
tion] screen appears.
To start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
sleep/hibernation.

l	 Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup
Reference Manual “Setup Utility”).
Utility (è
l	 The Windows password can be used instead of the password set in the Setup Utility.
A	Add a password.
- [Change PC settings] - [Accounts].
	 1.	Display “Charm” and touch
	 2.	Touch [Sign-in options], and touch [Add] under “Password”.
B	 Open the Control Panel, touch [System and Security] - [Power Options] - [Require a password on wakeup] and add a check mark for [Require a password].

Cannot resume.

l	 One of the following operations may have been carried out. Press the power switch
to turn on the computer. Data not saved will be lost.
Ÿ	 In sleep mode, the AC adaptor was disconnected, or a peripheral was connected
or disconnected.
The
power switch was pressed for four seconds or longer to forcibly turn off the computer.
Ÿ	
An
error
may occur when the computer automatically enters the sleep or hibernation
l	
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.

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Troubleshooting (Basic)
n	 Starting Up
Other startup problems.

Reference Manual “Setup Utility”) to return the Setup
l	 Start the Setup Utility (è
Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again.
l	 Remove all peripheral devices.
l	 Check to see if there was a disk error.
A	 Remove all peripheral devices including an external display.
B	 Open “This PC”.
	 1.	Flick from the middle of the Start screen to the top.
	 2.	Touch [This PC] under “Windows System”.
C	 Long touch [Windows (C:)], and touch [Properties].
D	 Touch [Tools] - [Check].
Ÿ	 A standard user needs to enter an administrator password.
E	Touch [Scan drive].
	 Follow the on-screen instructions.

n	 Entering Password
Even after entering the pass- 
word, password input screen l	 The computer may be in ten-key mode.
is displayed again.
Disable the ten-key mode, and then input.
l	 The computer may be in Caps Lock mode.
Disable the Caps Lock mode, and then input.
Cannot log on to Windows.
l	 The user name (account name) includes an “@” mark.
(“The user name or password
- If another user account name exists:
is incorrect.” is displayed.)
Log on to Windows using another user account name, and delete the account
name that includes “@”. Then create a new account name.
- If no other account name exists:
You need to reinstall Windows (è page 19).
n	 Shutting down
Windows does not shut down. l	 Remove the USB devices.
l	 Wait one or two minutes. It is not a malfunction.
n	Display
l	 
The external display may be selected. Operate on the external display by using the
external keyboard/mouse.
A	 Display “Charm” and touch [Devices] - [Project].
B	 Touch and select the display mode.
l	 
When using an external display,
Ÿ	 Check the cable connection.
Ÿ	 Turn on the display.
Ÿ	 Check the settings of external display.
l	 The display is turned off by the power-saving function.
Touch the screen.
l	 The computer entered sleep or hibernation by the power-saving function. To resume, press the power switch.

The screen is dark.

l	 The screen is darker when the AC adaptor is not connected. Open the Dashboard
for Panasonic PC and adjust the brightness. As you increase the brightness, battery consumption increases.
	 You can separately set the brightness for when the AC adaptor is connected and
when not connected.
l	 Under factory default settings, the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient light sensor. You can
adjust the settings for this sensor (è page 16).

Troubleshooting

No display.

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n	Display
The screen is disordered.

l	 Changing the number of display colors and resolution may affect the screen. Restart the computer.
l	 
Connecting/disconnecting an external display may affect the screen. Restart the
computer.

The external display does not l	 
work normally.
If the external display does not support the power saving function, it may not work
normally when the computer enters the power saving mode. Turn off the external
display.
Cannot rotate the display.

l	 The application program currently running may not support the image rotation. Quit
the program, and then try to rotate the image. This can ameliorate the status.
l	 When the automatic rotation is off, screen display does not rotate automatically.
l	 
When an external display is connected to the computer and the computer is rotated while in the [Extend] mode:
The screen display on the external display does not rotate.
The screen display on the internal LCD remains landscape, and does not rotate.

n	Screen
The pointer does not work.

l	 When using the external mouse, connect it correctly.
l	 Restart the computer using the external keyboard/mouse.
l	 If the computer does not respond to external keyboard/mouse commands, read “No
response” (è page 25).

n	 On-screen Manual
“This page cannot be
displayed”or “Script Error”
displayed.

l	 Touch other page in on-screen manual.
l	 Quit and restart the on-screen manual.

n	Others
l	 Open Task Manager and close the software application that is not responding.
l	 An input screen (e.g., password input screen at startup) may be hidden behind
another window. Touch the application icons at the bottom of the screen to check.
l	 Press the power switch for four seconds or longer to shut down the computer, and
then press the power switch to turn it on. If the application program does not work
normally, uninstall and reinstall the program. To uninstall,
A	 Open the Control Panel.
	 1.	Flick from the middle of the Start screen to the top.
	 2.	Touch [Control Panel] under “Windows System”.
B	Touch [Programs] - [Uninstall a program].
l	 
When connecting a peripheral device to use with this computer for the first time,
updating the driver may take a few minutes. Please wait it is completed.

Troubleshooting

No response.

Cannot connect to a network. l	 Set the device ([Wireless LAN] / [Bluetooth] of [Wireless Configuration]) to [Enabled]
in the [Advanced] menu of the Setup Utility (Wireless Configuration).
- [Change PC Settings] - [Network] - [Airplane
l	 Display “Charm” and touch
mode*1].
Set [Airplane mode*1] to [Off], and then;
set [Wi-Fi] in “Wireless device” to [On] (for wireless LAN).
set [Bluetooth] in “Wireless device” to [On] (for Bluetooth).
*1
:	Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these
instructions are different from the actual screen messages. For example, [Flight
mode] may be displayed instead of [Airplane mode] in some language preference.)

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LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”)
ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY
DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You
assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.
LICENSE
A.	 Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use
the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain
no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms,
concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of
which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.
B.	 You may use the Programs only on the single Product which was accompanied by the Programs.
C.	 You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation.
D.	 You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E.	 You may transfer the Programs and license them to another party only in connection with your transfer of the single
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,
to the same party or destroy any such copies not so transferred.
F.	 You may not remove any copyright, trademark or other notice or product identification from the Programs and you
must reproduce and include any such notice or product identification on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

Appendix

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with
all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions
thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon
any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all
copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”) sont exclusivement concédés en
licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et conditions
des présentes.
Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par les présentes. Vous
assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour obtenir les résultats
escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.
Licence
A.	 Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne
recevoir qu’un droit limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à
n’obtenir aucun droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés
dans les Logiciels et la documentation les accompagnant, dont les titres, propriété et droits resteront tous à
Panasonic Corporation ou à leurs propriétaires.
B.	 Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.
C.	 Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de
temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de Panasonic Corporation.
D.	 Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les
Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.
E.	 Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du
Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez
céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels
ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.
F.	 Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification
de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur
toutes les copies des Logiciels.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie.
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à
l’exception de ce qui est expressément stipulé dans ce contrat.

Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,
avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous
ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez
de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque
forme que ce soit.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,
clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu
entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à l’objet du présent contrat.

Appendix

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé
au paragraphe E ci-dessus, votre licence est automatiquement résiliée.

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Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
l	 To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
l	 To check CPU speed, memory size and the flash memory drive size:
Reference Manual “Setup Utility”) and select [Information] menu.
Run the Setup Utility (è
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Flash Memory drive size
n	 Main Specifications
Model No.

UT-MB5025SEM

CPU

Intel® Core™ i5-3437U vPro™ Processor (3 MB*1 cache, up to 2.90 GHz) with Intel®
Turbo Boost Technology

Chipset

Mobile Intel® QM77 Express Chip set
NVIDIA® GeForce® 745M

Video controller
Memory

*1*2

8 GB

Video Memory

*1*3

2 GB dedicated VRAM

*4

Flash memory drive: 256 GB

Storage

Approx. 12 GB is used as a partition with flash memory recovery tools. (Users cannot use
this partition.)
Approx. 1 GB is used as a partition with system tools. (Users cannot use this partition.)
Display Method

20” IPSα, 230ppi, Aspect ratio 15:10

Internal LCD

16,777,216 colors (3840 × 2560 dots)

External Display (HDMI)

*5

Intel® Centrino® Advanced-N 6235 (a/b/g/n) (è page 29)

Wireless LAN
Bluetooth

65,536/16,777,216 colors (1920 x 1200 dots Max.)

*6

è page 29

Sound

Speaker

WAVE and MIDI playback, Intel® High Definition Audio subsystem support, Stereo speaker

Microphone

Internal mic for camera

Security Chip

TPM (TCG V1.2 compliant)*7

Camera

1280 × 720 dots, 30 fps (Video)

Sensor

Ambient light sensor
Magnetic
sensor
Gyro sensor

Equipped

Acceleration sensor
Card Slot

Smart Card*8

x1

SD Memory
Card*9

x1

Interface

USB port 3.0 x 1*10, Expansion Bus Connector, Headphone (Miniature jack, 3.5 DIA / Impedance 32 Ω, Output Power 4 mW × 2, Stereo)

Pointing Device

Capacitive Multi touch screen (up to 10 touch) / Electronic Touch Pen (optional)

Power Supply

AC adaptor or internal battery

*11

AC Adaptor

Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A

Internal Battery

Li-ion 11.1 V, 3180 mAh (typ.), 3060 mAh (min.) (Not replaceable by user)

Appendix

Operating Time*12
Charging Time*13

Approx. 2 hours
Power on

Approx. 2 hours

Power off

Approx. 2 hours

Power Consumption*14

Approx. 65 W*15 / Approx. 100 W
(maximum when recharging in the ON state)

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n	 Main Specifications
Model No.

UT-MB5025SEM

Physical Dimensions
(W × D × H)

475 mm × 334 mm × 12.5 mm {18.7 ” × 13.1 ” × 0.49 ”} (without protruding parts)

Weight

Approx. 2.39 kg {5.27 lb.}
Operating

Environment
Storage

Temperature

5 °C to 35 °C {41 °F to 95 °F}

Humidity

30% to 80% RH (No condensation)

Temperature

-20 °C to 60 °C {-4 °F to 140 °F}

Humidity

30% to 90% RH (No condensation)

n	Software
Windows® 8.1 Pro 64-bit

Base OS
Installed OS*16

Windows® 8.1 Pro 64-bit

Pre-installed Software

*16

PC Information Viewer, Battery Recalibration Utility, Hand Writing Utility, Infineon
TPM Professional Package*7 *17, Dashboard for Panasonic PC, Recovery Disc
Creation Utility, Power Plan Extension Utility, Camera Utility, Manual Selector,
Wireless Toolbox, Intel® PROSet/Wireless Software, Intel® PROSet/Wireless
Software for Bluetooth® Technology
Aptio Setup Utility*18, PC-Diagnostic Utility, Hard Disk Data Erase Utility*19

n	 Wireless LAN
Data Transfer Rates

IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*20
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)*20
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*20
IEEE802.11n*21:
(HT20)	GI*22 = 400ns: 150/130/115/86/72/65/57/43/28/21/14/7 Mbps
(automatically switched)*20
	GI*22 = 800ns: 130/117/104/78/65/58/52/39/26/19/13/6 Mbps
(automatically switched)*20
(HT40)	GI*22 = 400ns: 300/270/240/180/150/135/120/90/60/45/30/15 Mbps (automatically switched)*20
	GI*22 = 800ns: 270/243/216/162/135/121/108/81/54/40/27/13 Mbps (automatically switched)*20

Standards Supported

IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n

Transmission method

OFDM system, DSSS system

Wireless Channels Used

IEEE802.11a : Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/120/
124/128/132/136/140/149/153/157/161/165
IEEE802.11b / IEEE802.11g : Channels 1 to 11
IEEE802.11n : Channels 1-11/36/40/44/48/52/56/60/64/100/104/108/112/116/
120/124/128/132/136/140/149/153/157/161/165

RF Frequency Band

IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz, 5.745 GHz - 5.825 GHz
IEEE802.11b / IEEE802.11g : 2.412 GHz - 2.462 GHz
IEEE802.11n : 2.412 GHz - 2.462 GHz, 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz,
5.745 GHz - 5.825 GHz

*6

n	Bluetooth

Bluetooth Version

4.0

Transmission method

FHSS system

Wireless Channels Used

Channels 1 to 79 / Channels 0 to 39

RF Frequency Band

2.402 GHz - 2.480 GHz

Appendix

Classic mode / Low Energy mode

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Specifications
	1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes
	 Memory size of the factory default depends on the model.
*3
	A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video
Memory cannot be set by the user.
*4
	
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.
*5
	Only when connected to Cradle (optional). Selectable resolution depends on the specifications of the external display. Display
may be impossible using some connected external displays.
*6
	 Does not guarantee operation of all Bluetooth peripherals.
*7
	For information on TPM, touch the [Manual Selector] tile on the Start screen, and select “Installation Manual for Trusted Platform
Module (TPM)”.
*8
	 Only for model with Smart Card slot.
*9	
Operation has been tested and confirmed using Panasonic SD Memory Card with a capacity of up to 2 GB, Panasonic SDHC
Memory Card with a capacity of up to 32 GB, and Panasonic SDXC Memory Card with a capacity of up to 64 GB.
	 Operation on other SD equipment is not guaranteed.
*10	
Does not guarantee operation of all USB-compatible peripherals.
*11
	The AC adaptor is compatible with power sources up to 240 V AC adaptor.
The unit for North America (identified by the suffix ‘M’ on the model number) is supplied with a 125 V AC compatible AC cord.
20-M-1-1
	
2
*12
	 Measured at LCD brightness: 60 cd/m
	 Varies depending on the usage conditions, or when an optional device is attached.
*13
	 Varies depending on the usage conditions.
*14
	Approx. 0.5 W when the battery is fully charged (or not being charged) and the computer is OFF.
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by having the AC adaptor
plugged into an AC outlet.
*15
	 Rated power consumption 23-E-1
*16	
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed by using the flash
memory recovery and the recovery disc.
*17
	 Must be installed before use.
*18
	 In this manual, the “Aptio Setup Utility” is referred to as “Setup Utility”.
*19
	 Perform on the recovery disc.
*20
	It does not correspond to IEEE802.11a+b+g+n standards.
Actual speeds may differ.
*21
	 Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.
*22
	 Only available when HT40 enabled by the computer and access point which associated supports HT40.
*1

Appendix

*2

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LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free of charge in a Global
Panasonic designated service location for the period specified below from the date of original purchase in the event of a defect in
materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or other proof of date
of original purchase will be required before warranty performance is rendered.
•	 Laptop PC (CF-##) – 3 Years
•	 Tablet PC (FZ-##) – 3 Years

•	 Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
•	 PDRC - LCD & Keyboard Assembly – 3 Years

Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase, except as excluded
in Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A
replacement battery furnished under the product warranty is covered for the remaining period of the one year warranty on the
original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage for any failure
that occurs due to accidental damage. All other terms and conditions of the standard warranty apply and this additional coverage
will exist for the duration of the standard warranty period of the unit. If an extended Protection Plus warranty program is purchased,
coverage is extended to the end of the last year of extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper maintenance,
modification or service by anyone other than the Panasonic National Service Center or a Panasonic Authorized Service Provider,
or damage that is attributable to acts of God. Cosmetic damage that does not affect functionality is not covered. Cosmetic damage
on units with hardware failures will be repaired in accordance with the warranty terms. This warranty is extended solely to the
original purchaser on the unit serial number for which it was purchased. Complete unit replacement fulfills the full obligation and is
at the discretion of Panasonic and is limited to once during the coverage term. Maximum benefit is limited to one replacement per
coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized
Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the device in which the modem is
installed. For devices with less than three (3) months remaining on the unit warranty, the wireless modem will be covered for a period
of three (3) months from the date of installation of the modem, covering only modem replacement or modem installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved and
activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may result in
legal action. In addition, all modems must be approved by Panasonic as compatible with the device hardware before installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is
defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic Authorized
Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not
covered under the warranty and may void the computer warranty if damage results.
Options and Accessories Warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period
specified from the date of purchase or as specifically stated:

•	
•	
•	
•	
•	
•	

AC Adaptor / Power Cord – 3 Years
Memory Expansion Card (Panasonic Brand) – 3 Years
Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years
Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media Bay Drives (Floppy,
CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and Fingerprint
Reader - 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed by
Panasonic or an Authorized Integrator.
Hard Drive / Solid State Drive (Internal) - 3 Years
Separately purchased 2nd Hard Drive – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger / Multi-Bay Battery Charger – 1 Year
Stylus Pens, Digitizer & Standard - 90 Days (physical damage excluded)

Appendix

•	
•	
•	
•	
•	
•	
•	

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LIMITED WARRANTY
Section 2 - Limited Warranty - Software
Panasonic warrants to you only that the disk(s) or other media on which the Programs are furnished will be free from defects in
material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof to you, as evidenced by
your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will
meet your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation
for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects
that have been caused by operation of the disk(s) or other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States
or other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service
Center, together with a copy of the purchase receipt, within the aforesaid warranty period.
Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty are:
•	 All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables,
straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a
separate warranty.
•	 Failures related to the product operating system, hard drive or solid state drive image, software setup, software program,
virus, other program(s) or file(s) on any drive or in any computer memory location.
•	 Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
•	 Any unit or device with a missing or altered model number or serial number label
•	 Cosmetic damage or any damage which occurs in shipment
•	 Failures which are caused by products not supplied by Panasonic
•	 Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse,
neglect, installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with
product use instructions
•	 Failures due to service by anyone other than a Panasonic Authorized Service Provider
•	 Failures caused by improper installation of options or accessories or due to integration by any company other than Panasonic
or a Panasonic Authorized Integrator
•	 Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
•	 Damage that is attributable to acts of God
This limited warranty only covers failures due to defects in materials or workmanship which occur during normal use. If a unit is
sent to a Panasonic Authorized Service Center and no hardware failure is found, the customer will be billed for labor to correct a
software issue or reimage the hard drive plus shipping and applicable administrative fees at the current rates set by the service
provider.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL
EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE FOR
ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1	 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic Flight Bag (EFB) Systems and Class 1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB
Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance
Leaflets) No. 36.
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS
AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Appendix

For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-855-PSC-TECH
(855-772-8324).
DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)
Web Site : www.panasonic.com/toughbook

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LIMITED WARRANTY (GARANTIE LIMITÉE)
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software
media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under
normal use, subject to the terms set forth below, during the period of warranty coverage specified.

Scope of Coverage

Period of Coverage

Type of Failure Coverage

•	 Laptop Computers (except Battery) and AC Adaptor
•	 Factory/PCI installed options including Wireless WAN, GPS,
Bluetooth, Finger print reader, Backlit keyboard, Memory
Card and Media Bay Drives (Floppy, CD/DVD)
•	 Mobile Wireless Display
•	 PDRC – LCD and Keyboard Assemblies
•	 Port Replicator

Three (3) Years from Date of
Original End User Customer
Purchase

Defective Materials or Workmanship

•	 Hand-held Computers
•	Battery
•	 Battery charger
•	 Auto Adaptor
•	 External USB Drives

One (1) Year from Date of
Original End User Customer
Purchase

Defective Materials or Workmanship

•	 Digitizer pen or stylus

Ninety (90) Days from Date of
Original End User Customer
Purchase

Defective Materials or Workmanship

•	 All consumable items including protection film, cleaning cloth, No Coverage
carry case, tether and harness
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the
nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding
holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before
warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable
rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance
of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure
of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
	 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE

Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.

SOFTWARE MEDIA LIMITED WARRANTY

GENERAL

NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,
OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU
FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE
OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

Appendix

Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are
supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from
date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.
Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and
you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected
defect, PCI will replace in Canada the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the
media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,
or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for
damage to or loss of any program, data or removable storage media.

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LIMITED WARRANTY (GARANTIE LIMITÉE)
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC

Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des
logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les
conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.

Éléments couverts

Durée de couverture

Type de couverture

•	 Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur Trois (3) ans à partir de la
•	 Options installées en usine/par PCI incluant : WAN sans fil,
date d’achat original.
GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD)
•	 Écran mobile sans fil
•	 Ensembles PDRC – ACL et clavier
•	 Duplicateur de port

Défauts de pièces et de fabrication

•	 Ordinateurs de poche
•	Batterie
•	 Chargeur de batterie
•	 Adaptateur pour voiture
•	 Périphériques USB

Un (1) an à partir de la date
d’achat original.

Défauts de pièces et de fabrication

•	 Stylo pointeur standard ou pour numériseur graphique

Quatre-vingt-dix (90) jours à
Défauts de pièces et de fabricapartir de la date d’achat original. tion

•	 Tous les articles consommables incluant les pellicules protectrices, Aucune couverture
chiffons de nettoyage, étuis de transport, longes et sangles
Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait
nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi
au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance.
Un reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte
par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation
sera fait conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre
pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation,
une utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/
ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. PANASONIC
DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3
	 Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique
de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire
d’information FAA: AC (Advisory Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.

EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE

Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de
même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou
perte subi pendant le transport si vous avez choisi le transporteur.

Appendix

GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS

Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation
au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit
pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du
logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est
retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème.
Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de
logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte
d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un
produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant,
ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une
tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité
pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.

GÉNÉRALITÉS

PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES
GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS
OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES,
D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE
PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS
APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer.

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For Australia
Personal / Notebook Computers - 36 Month Warranty from Date of Purchase
1.	
Subject to the conditions of this warranty Panasonic or it’s Authorised Service Centre will perform necessary service on the product
without charge for parts or labour, if in the opinion of Panasonic, the product is found to be faulty within the warranty period.
2.	This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its Authorised
Distributors or Dealers and only where the products are used and serviced within Australia or it's territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when
warranty service is requested.
3.	
This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations
(as noted in the operating instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers
normal domestic use only and does not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect
installation, accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems,
thunderstorm activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised
alterations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.
4.	This warranty does not cover the following items unless the fault or defect existed at the time of purchase: Software
5.	Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12 Months from the date of purchase &
3 months for batteries.
6.	To claim warranty service, when required, you should:
Check the Panasonic web site for latest warranty contact http://www.panasonic.com.au/toughbook, use the Service Centre
Locator and call the National Service Centre number indicated.
Prepare purchase receipt as proof of purchase date and system serial number which will be required by the Authorised Service
Centre.
7.	The Warranty excludes 3 or less faulty pixels on screen.
8.	The Warranty includes the repair or exchange of faulty parts within the product with items that are functionally equivalent to that
as originally supplied or better – including new or refurbished parts or units – solely at Panasonic’s discretion.
9.	It is the customer’s responsibility to backup all data from the hard disk drive before sending equipment for repair. If a problem
is related to the hard disk drive, or the hard disk drive has to be replaced, Panasonic will only reload the factory pre-installed
software for the product onto the replacement drive.
10.	Panasonic will arrange free pick up and return for approved warranty repairs within 50 km of capital city locations. Please
ensure your unit is properly packed for return to the service location.
11.	The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or
re-installation of a product, including costs related to the mounting, demounting or remounting of any screen, (and any other
ancillary activities), delivery, handling, freighting, transportation or insurance of the product or any part thereof or replacement
of and do not extend to, and exclude, any damage or loss occurring by reason of, during, associated with, or related to such
installation, de-installation, re-installation or transit.
In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under
the Australian Consumer Law. If there is a major failure with the product, you can reject the product and elect to have a refund or to
have the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods.
You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not
amount to a major failure.
If there is a major failure in regard to the product which cannot be remedied then you must notify us within a reasonable period by
contacting the Panasonic Customer Care Centre. If the failure in the product is not a major failure then Panasonic may choose to
repair or replace the product and will do so in a reasonable period of time from receiving notice from you.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL
EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*4. PANASONIC WILL NOT BE RESPONSIBLE FOR
ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*4
	AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class 2 Electronic Flight Bag (EFB) Systems and Class 1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB Systems
and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.

THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

Appendix

If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia website www.panasonic.com.au/toughbook or
contact by phone on 1300 132 463

Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187

PRO-031-F05 Issue: 4.0	

1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au

11-11-2011

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Panasonic Corporation
Osaka, Japan
Panasonic System Communications Company of North America
Two Riverfront Plaza,
Newark NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
Importer’s name & address pursuant to the EU legislation
Panasonic System Communications Company Europe, Panasonic Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
Web Site : http://panasonic.net/
© Panasonic Corporation 2013
Printed in Japan

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