Product Detail Manual

2014-07-05

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Satellites and Service Centers

Customized
Solutions —
Customized
Service

Did You Say Custom?
Much like Orange County Choppers (OCC) designs and builds
customized motorcycles for their clientele, Eaton designs and
manufactures customized electrical equipment from a national
network of Satellites and Service Centers, strategically located
near major commercial centers. Eaton’s Hartford, CT, Satellite
supplied the electrical distribution equipment for OCC’s new
headquarters facility in nearby Newburgh, NY.

You Need It ­— We Create It
Finding a supplier who’s willing to take the time to customize
electrical equipment just for you can be tough.
That’s why you should get to know your local Eaton Satellites and
Service Centers. Satellites and Service Centers can specify, develop
and manufacture customized products and solutions locally. This
gives our customers local access to market knowledge and indepth technical skills, and lets them take advantage of emergency
response and quick-ship schedules when required. Eaton offers:
•	

Customized panelboards, switchboards, motor control centers,
enclosed control, enclosed breakers, safety switches and
low/medium voltage switchgear

•	

Personal service and product solutions

•	

Large manufacturing capacity, product quality and financial strength
of one of the world’s largest and most successful companies

With an extensive network across North America, including more
than 25 locations in the United States and 9 locations across
Canada, one of our facilities is nearby. We can save you time — and
when you need it, help you get back up and running in days or even the
SAME day. With our help, you can:
•	

Get equipment configured to your precise specifications

•	

Get equipment fast — we offer accelerated shipping or direct
customer pickup from our local facility

•	

Get direct local contact with the manufacturer

•	

Avoid spending days on the road — visit us locally to inspect orders
and do witness testing on-site

Eaton’s Satellites and Service Centers offer the personalized service and
customized product solutions you’d expect from a small local business,
but with all the capabilities of a global electrical equipment manufacturer.

eaton corporation Satellites and Service Centers

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1

Low/Medium Voltage Switchgear

2 Integrated Facilities Systemse (IFSe)

3 Stainless Steel Switchboard

Customized Products and Services
1. Low/Medium Voltage Switchgear
Eaton's Portland and Edmonton Power
Centers specialize in custom product configurations. We offer stainless steel engineered
assemblies, customized transition sections
to outdated equipment, designs for difficult
retrofit challenges and front-access low and
medium voltage switchgear.
2. Integrated Facilities Systems (IFS)
Eaton's Satellites offer IFS, a single, factory
pre-wired system that combines distribution
switchboards, dry-type distribution transformers, panelboards and automatic transfer
switches. These systems create a clean, compact layout; enable less wall and floor space;
and reduce labor and installation costs.
3. Stainless Steel Switchboard
Our switchboards are built from the ground
up based on customer input and needs.
From the simplest 800 amp to Web-enabled,
Eaton's Cutler-Hammert switchboards offer
the design flexibility to accommodate any
power distribution need you may have.
4. Custom Safety Switches
and Loadcenters
Eaton’s Flex Centers design and modify
safety switches, enclosed circuit breakers,
rotary disconnects and loadcenters for
unique customer needs that are not met by
standard products.
5. MCC Lineup and Communicating MCCs
Eaton's FlashGardt MCC offers features
to help prevent injury from electric shock,
arc-flash burn and arc-blast impacts.
Communicating MCCs deliver a complete,
plug-and-play solution for DeviceNete and
Ethernet networks. Our intelligent devices
perform predictive diagnostics to reduce
disruptions in your process and improve
your facility's uptime. FlashGard MCCs are
available at all Eaton Service Centers.

Eaton's 34 regional facilities in the U.S. and Canada offer products and services customized just for you.
To serve you better, our regional facilities specialize by product. Here are some of the ways we can
customize your order, and where you can find the products you need.
Customized Solutions
Customized Configurations
and Dimensions

Customized Integration
of Components

Eaton can reduce the overall cost
of retrofit and renovation by building equipment to the dimensions
you need in order to fit into
existing spaces. Lug landing
locations and structure sizes
can be customized to allow
contractors to re-use existing wall
penetrations or conduits, reducing
installation time and labor while
avoiding costly modifications to the
existing building.

Eaton can customize panelboards,
switchboards, motor control centers, enclosed control, enclosed
breakers, safety switches and
loadcenters. We can also integrate
welding receptacles into SSW to
save labor and space.
Special Enclosures
and Paint Finishes
Eaton’s capability to customize
enclosures allows us to adapt the
electrical equipment to your facility’s environment. Examples are
red safety switches or stainless
steel switchboard enclosures.

Customized Transition to
Existing Equipment
Eaton can save you space
and labor by matching existing
buswork to connect new Eaton
electrical equipment into
existing electrical systems.

Utilizing Eaton's comprehensive
product offering, we can design
a control scheme for your application. We deliver a control panel or
MCC meeting your exact specifications. This reduces risk and
eliminates field troubleshooting.
Our Service Centers are listed
by Underwriters Laboratoriest to
build motor control centers and
control panels to UL 845, 508 and
508A standards.
Customized Service
Eaton can ship equipment when
and how you need it. You can
specify the carrier you want. And
if you want a specific type of truck,
like an open top or a lift gate, we
can do that, too.

Where to Find Our Custom Products
Satellites

Service Centers

•			Panelboards

•	

Motor Control Centers

•

Enclosed Control

•

Switchboards

•	

Enclosed Breakers

•	

•	

Aftermarket Solutions for
Eaton and Competitors

•

Variable Speed Drives

•

NEMAt 1 and
NEMA 3R Designs

4 Custom Safety Switches and Loadcenters

5

Customized Control Schemes

eaton corporation Satellites and Service Centers

•	

Soft Starts

Aftermarket
Solutions for Eaton
and Competitors

5

Cleveland (TN)
Portland (OR) &
Edmonton (Canada) Flex Center
Power Centers
•	 Safety Switches
•	

Motor Control Centers

•	

•

Low/Medium
Voltage Assemblies

•

•	

Medium Voltage Control

•

Medium Voltage Systems

Lincoln (IL)
Flex Center
•	

Loadcenters

Enclosed Circuit Breakers

•	

Multiple Metering

Rotary Disconnects

•

Meter Breakers

Motor Control Center (MCC) Lineup and Communicating FlashGard MCC

Results You Need, On Time
We Provide a Superior Business Experience

In Emergencies, We Offer 24/7 Service

Eaton’s Satellites and Service Centers are easy to do business with. With
engineering, manufacturing and service in one location, we can handle
your entire order from start to finish. And, Eaton’s Electrical Services &
Systems (EESS) team can help you maintain our solutions with system
engineering and testing throughout the equipment’s entire life cycle.

When you need equipment fast after an emergency, call us. We know
you can’t wait when your production line is down or the refrigeration
system for your perishable inventory is out.

•	

Our experienced engineering specialists work with you
one-on-one

•	

Dry-type distribution transformers, safety switches, busway
and surge protective devices are also available as part of the
total package

•	

We give you the ability to meet more aggressive project
schedules to meet and exceed your customer's expectations

•	

We offer field consultation services, design assistance and
value engineering

•	

Eaton offers aftermarket support for your installed base of
equipment through the Aftermarket Centers of Excellence (ACE)
with a full range of replacement and renewal parts

•

	 We build switchboards up to 6000 amperes — panelboards
and enclosed breakers up to 1200 amperes

•

	 Eaton offers communication-capable MCCs up to 3200 amperes,
NEMA 1 and NEMA 3R designs, enclosed control, soft starts and
variable speed drives up to 1000 hp

•	

We’ll get equipment on its way ASAP with quick-ship and customer
pickup options

•	

We can help you get up and running within a few hours

We Help You Retrofit or Renovate

Eaton can support your equipment throughout its entire life cycle. We
offer aftermarket support for your installed base of equipment through
our Aftermarket Centers of Excellence (ACE) with a full range of
replacement and renewal parts. Our ACE locations specialize in Class 1
Reconditioning of low voltage and medium voltage power circuit breakers
and medium voltage contactors. And our Electrical Services & Systems
(EESS) team can help you maintain our solutions with system engineering and testing throughout the equipment’s entire life cycle.

When you need to update an aging power system, we can help. We
understand the challenges, electrical codes and standards. Why replace
your entire system? Our customized solutions, such as retrofit panelboards and replacement MCC buckets, can upgrade the performance
of your electrical system to meet modern needs, even for other
manufacturers’ equipment.
Whether you manufacture original equipment, manage an industrial facility or are in commercial construction, we make a point of learning how
you do business so we can best serve your needs.
If you are ready to start on your next project, just call the Eaton Satellite
or Service Center nearest you or contact your local Eaton distributor.

We Can Provide Solutions for YOUR Business

Eaton Satellites

Commercial

Industrial

Utilities

Institutions

Government

Communications Data Center

4

4

4

4

4

4

4

4

4

4

4

4

4

Eaton Service Centers
Eaton Flex Centers

4

4

4

4

Eaton Power Centers

4

4

4

4

4

4

Aftermarket Centers
of Excellence (ACE)

4
4

Wherever You Are, Eaton is Nearby
Delta

Edmonton
Power Center

Airdrie

Calgary
Seattle
Seattle

Winnipeg

Portland

Lachine

Oshawa
Milton
Mississauga
Hartford
Kitchener
Cleveland
Warrendale
New Jersey
Chicago

San
Francisco

Denver
Lincoln

Los
Angeles
San
Diego

St. Louis
Phoenix

Satellites & Service Centers

Baltimore
Cincinnati
Asheville
Raleigh
Cleveland

Atlanta

Dallas

Fayetteville
Sumter

Baton Rouge
Orlando

Houston

Power Centers

Dartmouth

Flex Centers
Aftermarket Centers of Excellence
Main Switchgear, MCC, Panelboard & Switchboard Plants

Eaton is the only electrical manufacturer with
regionally located manufacturing plants across the
United States and Canada to cater to your individual needs.
We’re probably right in your backyard.
Equipment is UL and CSAt listed, and conforms to NECt,
and National Electric Manufacturers Association (NEMA).

Satellite Plants
Atlanta
7000 Highlands Parkway SE
Suite 102
Smryna, GA 30082
678.309.4260

Baltimore
6671 Santa Barbara Road
Suites A-F
Elkridge, MD 21075
410.796.7777

Chicago
220 Windy Point Drive
Glendale Heights, IL 60139
630.260.6303

Cleveland
12875 Corporate Drive
Unit E
Parma, OH 44130
216.433.0616

Contact Eaton Today!
For the Aftermarket Centers of Excellence (ACE), contact
your local Satellite and Service Center for more information.

Dallas

Los Angeles

Raleigh

631 Westport Parkway
Suite 100
Grapevine, TX 76051
817.251.6733

11120 Philadelphia Street
Suite A
Mira Loma, CA 91752
951.685.5788

2933 South Miami Boulevard
Suite 111
Durham, NC 27703
919.544.7074

Denver

New Jersey

St. Louis

2450 Airport Road
Suite C
Aurora, CO 80011
303.366.2080

96 Stemmers Lane
Westampton, NJ 08060-5652
609.835.4230

56 Soccer Park Road
Fenton, MO 63026
636.717.3500

Hartford

Orlando

San Francisco

40A International Drive
Windsor, CT 06095
860.298.1305

9436 Southride Park Court
Suite 100
Orlando, FL 32819
407.264.9300

20923 Cabot Boulevard
Hayward, CA 94545
510.784.8981

Houston

Phoenix

10810 West Little York
Suite 100
Houston, TX 77041
713.688.8430

921 South Park Lane
Suite 1
Tempe, AZ 85281
480.449.4222

1604 15th Street SW
Suite 114
Auburn, WA 98001
253.833.5021

Seattle

Satellite Plants
Across Canada
Calgary, AB

Mississauga, ON

2611 Hopewell Pl. NE,
Unit #133
403.252.3324

4120 Sladeview Crescent
905.820.0108

Dartmouth, NS
32 Troop Avenue,
Unit 100
902.481.3400

Delta, BC

Oshawa, ON
1333 Thornton Road S.,
Unit #2
905.443.0981

Winnipeg, MB

1693 Cliveden Avenue
604.519.1250

1650 Notre Dame Avenue
Unit 13
204.694.0569

Edmonton, AB

Power Center

12465 153rd Street
780.490.3280

Edmonton Power Center, AB

Lachine, PQ

12465 153rd Street
780.447.1386

1410, 55e Avenue
514.633.9316

Service Centers
Atlanta
7000 Highlands Parkway SE
Suite 103
Smyrna, GA 30082
678.309.4270

Chicago
230 Windy Point Drive
Glendale Heights, IL 60139
630.260.6304

Cincinnati
7104 Fairfield Business Drive
Fairfield, OH 45014
513.682.4000

Denver
2450 Airport Boulevard
Suite A
Aurora, CO 80011
303.366.9949

Hartford

Power Center
Portland Power Center
26850 SW Kinsman Road
Wilsonville, OR 97070
503.582.2700

40 A International Drive
Windsor, CT 06095
860.683.4221

Flex Centers

Houston

Cleveland Flex Center

10810 West Little York
Suite 140
Houston, TX 77041
713.939.9696

3990 Old Tasso Road, NE
Cleveland, TN 37312
888.329.9272

Los Angeles

1725 1200th Avenue
Lincoln, IL 62656
800.330.6479

12760 East Florence Avenue
Santa Fe Springs, CA 90670
562.944.6413

Lincoln Flex Center

Eaton Corporation is a diversified
power management company
ranked among the largest Fortune
500 companies. The electrical
group is Eaton’s largest division
and is a global leader in electrical
control, power distribution, power
quality, automation, and monitoring
products and services. Eaton’s
global electrical product lines,
including Cutler-Hammert, MGE
Office Protection Systemse,
Powerwaret, Holect, MEMt,
Santak and Moeller, provide
customer-driven PowerChain
Managementt solutions to
serve the power system needs
of the industrial, institutional,
government, utility, commercial,
residential, IT, mission critical and
OEM markets worldwide.

PowerChain Management
solutions help enterprises achieve
sustainable and competitive
advantages through proactive
management of the power system
as a strategic, integrated asset
throughout its life cycle. With
Eaton’s distribution, generation
and power quality equipment;
full-scale engineering services;
and information management
systems, the power system is
positioned to deliver powerful
results: greater reliability, operating
cost efficiencies, effective use of
capital, enhanced safety, and
risk mitigation.

Eaton Corporation
Electrical Group
1000 Cherrington Parkway
Moon Township, PA 15108
United States
877-ETN-CARE (877-386-2273)
Eaton.com
© 2008 Eaton Corporation
All Rights Reserved
Printed in USA
Publication No. BR08701018E / Z7473
November 2008

PowerChain Management is a registered
trademark of Eaton Corporation.
All other trademarks are property of their
respective owners.



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