Product Detail Manual
2014-07-05
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Satellites and Service Centers
Customized 
Solutions —
Customized 
Service

Did You Say Custom?
Much like Orange County Choppers (OCC) designs and builds 
customized motorcycles for their clientele, Eaton designs and 
manufactures customized electrical equipment from a national 
network of Satellites and Service Centers, strategically located 
near major commercial centers. Eaton’s Hartford, CT, Satellite 
supplied the electrical distribution equipment for OCC’s new 
headquarters facility in nearby Newburgh, NY.

Finding a supplier who’s willing to take the time to customize  
electrical equipment just for you can be tough. 
That’s why you should get to know your local Eaton Satellites and 
Service Centers. Satellites and Service Centers can specify, develop 
and manufacture customized products and solutions locally. This 
gives our customers local access to market knowledge and in-
depth technical skills, and lets them take advantage of emergency 
response and quick-ship schedules when required. Eaton offers: 
•  Customized panelboards, switchboards, motor control centers, 
enclosed control, enclosed breakers, safety switches and  
low/medium voltage switchgear
• Personal service and product solutions 
• Large manufacturing capacity, product quality and financial strength  
of one of the world’s largest and most successful companies
With an extensive network across North America, including more 
than 25 locations in the United States and 9 locations across 
Canada, one of our facilities is nearby. We can save you time — and 
when you need it, help you get back up and running in days or even the 
SAME day. With our help, you can: 
• Get equipment configured to your precise specifications
• Get equipment fast — we offer accelerated shipping or direct  
customer pickup from our local facility
• Get direct local contact with the manufacturer
• Avoid spending days on the road — visit us locally to inspect orders 
and do witness testing on-site
Eaton’s Satellites and Service Centers offer the personalized service and 
customized product solutions you’d expect from a small local business, 
but with all the capabilities of a global electrical equipment manufacturer.
eaton corporation Satellites and Service Centers 4
You Need It  — We Create It

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Eaton's 34 regional facilities in the U.S. and Canada offer products and services customized just for you. 
To serve you better, our regional facilities specialize by product. Here are some of the ways we can 
customize your order, and where you can find the products you need.  
Customized Products and Services
Customized Configurations 
and Dimensions 
Eaton can reduce the overall cost 
of retrofit and renovation by build-
ing equipment to the dimensions 
you need in order to fit into 
existing spaces. Lug landing 
locations and structure sizes 
can be customized to allow 
contractors to re-use existing wall 
penetrations or conduits, reducing 
installation time and labor while 
avoiding costly modifications to the 
existing building.
Customized Transition to 
Existing Equipment
Eaton can save you space 
and labor by matching existing 
buswork to connect new Eaton 
electrical equipment into 
existing electrical systems. 
Customized Integration 
of Components 
Eaton can customize panelboards, 
switchboards, motor control cen-
ters, enclosed control, enclosed 
breakers, safety switches and 
loadcenters. We can also integrate 
welding receptacles into SSW to 
save labor and space.
Special Enclosures 
and Paint Finishes
Eaton’s capability to customize 
enclosures allows us to adapt the 
electrical equipment to your facil-
ity’s environment. Examples are 
red safety switches or stainless 
steel switchboard enclosures.
Customized Control Schemes
Utilizing Eaton's comprehensive 
product offering, we can design 
a control scheme for your applica-
tion. We deliver a control panel or 
MCC meeting your exact speci-
fications. This reduces risk and 
eliminates field troubleshooting. 
Our Service Centers are listed 
by Underwriters Laboratoriest to 
build motor control centers and 
control panels to UL 845, 508 and 
508A standards. 
Customized Service 
Eaton can ship equipment when 
and how you need it. You can 
specify the carrier you want. And 
if you want a specific type of truck, 
like an open top or a lift gate, we 
can do that, too. 
eaton corporation Satellites and Service Centers
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1. Low/Medium Voltage Switchgear 
Eaton's Portland and Edmonton Power 
Centers specialize in custom product config-
urations. We offer stainless steel engineered 
assemblies, customized transition sections 
to outdated equipment, designs for difficult 
retrofit challenges and front-access low and 
medium voltage switchgear.
2. Integrated Facilities Systems (IFS)
Eaton's Satellites offer IFS, a single, factory 
pre-wired system that combines distribution 
switchboards, dry-type distribution transform-
ers, panelboards and automatic transfer 
switches. These systems create a clean, com-
pact layout; enable less wall and floor space; 
and reduce labor and installation costs.
3. Stainless Steel Switchboard
Our switchboards are built from the ground 
up based on customer input and needs. 
From the simplest 800 amp to Web-enabled, 
Eaton's Cutler-Hammert switchboards offer 
the design flexibility to accommodate any 
power distribution need you may have.
4. Custom Safety Switches 
    and Loadcenters
Eaton’s Flex Centers design and modify 
safety switches, enclosed circuit breakers, 
rotary disconnects and loadcenters for 
unique customer needs that are not met by 
standard products.
5. MCC Lineup and Communicating MCCs
Eaton's FlashGardt MCC offers features 
to help prevent injury from electric shock, 
arc-flash burn and arc-blast impacts. 
Communicating MCCs deliver a complete, 
plug-and-play solution for DeviceNete and 
Ethernet networks. Our intelligent devices 
perform predictive diagnostics to reduce 
disruptions in your process and improve 
your facility's uptime. FlashGard MCCs are 
available at all Eaton Service Centers. 
Satellites 
•Panelboards 
•  Switchboards
• Enclosed Breakers
• Aftermarket Solutions for 
Eaton and Competitors
Service Centers
• Motor Control Centers
•  Enclosed Control
• Soft Starts
•  Variable Speed Drives
•  NEMAt 1 and 
NEMA 3R Designs
• Aftermarket 
Solutions for Eaton 
and Competitors
Portland (OR) & 
Edmonton (Canada) 
Power Centers 
• Motor Control Centers 
•  Low/Medium 
Voltage Assemblies
• Medium Voltage Control
•   Medium Voltage Systems
Cleveland (TN) 
Flex Center
• Safety Switches  
• Enclosed Circuit Breakers 
•  Rotary Disconnects 
Lincoln (IL)
Flex Center
• Loadcenters  
• Multiple Metering
•  Meter Breakers 
Low/Medium Voltage Switchgear Stainless Steel Switchboard
Motor Control Center (MCC) Lineup and Communicating FlashGard MCC
Integrated Facilities Systemse (IFSe)
Customized Solutions
Where to Find Our Custom Products
Custom Safety Switches and Loadcenters

Commercial
Industrial
Utilities
Institutions
Government
Communications
Data Center
Eaton Satellites
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Eaton Service Centers
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Eaton Flex Centers
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Eaton Power Centers
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Aftermarket Centers  
of Excellence (ACE)
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We Provide a Superior Business Experience
Eaton’s Satellites and Service Centers are easy to do business with. With 
engineering, manufacturing and service in one location, we can handle 
your entire order from start to finish. And, Eaton’s Electrical Services & 
Systems (EESS) team can help you maintain our solutions with system 
engineering and testing throughout the equipment’s entire life cycle.
• Our experienced engineering specialists work with you  
one-on-one 
• Dry-type distribution transformers, safety switches, busway  
and surge protective devices are also available as part of the  
total package 
• We give you the ability to meet more aggressive project  
schedules to meet and exceed your customer's expectations
• We offer field consultation services, design assistance and  
value engineering 
• Eaton offers aftermarket support for your installed base of  
equipment through the Aftermarket Centers of Excellence (ACE)  
with a full range of replacement and renewal parts
Eaton can support your equipment throughout its entire life cycle. We 
offer aftermarket support for your installed base of equipment through 
our Aftermarket Centers of Excellence (ACE) with a full range of 
replacement and renewal parts. Our ACE locations specialize in Class 1 
Reconditioning of low voltage and medium voltage power circuit breakers 
and medium voltage contactors. And our Electrical Services & Systems 
(EESS) team can help you maintain our solutions with system engineer-
ing and testing throughout the equipment’s entire life cycle.  
In Emergencies, We Offer 24/7 Service
When you need equipment fast after an emergency, call us. We know 
you can’t wait when your production line is down or the refrigeration  
system for your perishable inventory is out.
•   We build switchboards up to 6000 amperes — panelboards  
and enclosed breakers up to 1200 amperes
•   Eaton offers communication-capable MCCs up to 3200 amperes, 
NEMA 1 and NEMA 3R designs, enclosed control, soft starts and  
variable speed drives up to 1000 hp
• We’ll get equipment on its way ASAP with quick-ship and customer 
pickup options
• We can help you get up and running within a few hours
We Help You Retrofit or Renovate
When you need to update an aging power system, we can help. We 
understand the challenges, electrical codes and standards. Why replace 
your entire system? Our customized solutions, such as retrofit panel-
boards and replacement MCC buckets, can upgrade the performance  
of your electrical system to meet modern needs, even for other  
manufacturers’ equipment.
Whether you manufacture original equipment, manage an industrial facil-
ity or are in commercial construction, we make a point of learning how 
you do business so we can best serve your needs. 
If you are ready to start on your next project, just call the Eaton Satellite 
or Service Center nearest you or contact your local Eaton distributor.
Results You Need, On Time
We Can Provide Solutions for YOUR Business

Seattle
Hartford
Warrendale
New Jersey
Baltimore
Raleigh
Sumter
Asheville
Fayetteville
Atlanta
Orlando
Houston
Dallas
Denver
Portland
Seattle
Delta Edmonton 
Power Center
Calgary
Airdrie
Winnipeg
Lachine
Los
Angeles
San 
Diego
San 
Francisco
Phoenix
Chicago
Lincoln
St. Louis
Satellites & Service Centers
Power Centers
Flex Centers
Aftermarket Centers of Excellence
Main Switchgear, MCC, Panelboard & Switchboard Plants 
Cincinnati
Cleveland
Baton Rouge
Kitchener
Milton
Dartmouth
Cleveland
Mississauga
Oshawa
Satellite Plants
Atlanta 
7000 Highlands Parkway SE 
Suite 102
Smryna, GA 30082
678.309.4260
Baltimore 
6671 Santa Barbara Road 
Suites A-F
Elkridge, MD 21075
410.796.7777
Chicago 
220 Windy Point Drive
Glendale Heights, IL 60139
630.260.6303
Cleveland 
12875 Corporate Drive 
Unit E
Parma, OH 44130
216.433.0616
Dallas
631 Westport Parkway 
Suite 100
Grapevine, TX 76051
817.251.6733
Denver
2450 Airport Road 
Suite C
Aurora, CO 80011
303.366.2080
Hartford
40A International Drive
Windsor, CT 06095
860.298.1305
Houston
10810 West Little York 
Suite 100
Houston, TX 77041
713.688.8430
Los Angeles
11120 Philadelphia Street
Suite A
Mira Loma, CA 91752
951.685.5788
New Jersey
96 Stemmers Lane
Westampton, NJ 08060-5652
609.835.4230
Orlando
9436 Southride Park Court 
Suite 100
Orlando, FL 32819
407.264.9300
Phoenix
921 South Park Lane 
Suite 1
Tempe, AZ 85281
480.449.4222
Raleigh
2933 South Miami Boulevard
Suite 111
Durham, NC 27703
919.544.7074
St. Louis
56 Soccer Park Road
Fenton, MO 63026
636.717.3500
San Francisco
20923 Cabot Boulevard
Hayward, CA 94545
510.784.8981
Seattle
1604 15th Street SW 
Suite 114
Auburn, WA 98001
253.833.5021
Wherever You Are, Eaton is Nearby
Equipment is UL and CSAt listed, and conforms to NECt,
and National Electric Manufacturers Association (NEMA). 
Eaton is the only electrical manufacturer with 
regionally located manufacturing plants across the 
United States and Canada to cater to your individual needs.
We’re probably right in your backyard. 
For the Aftermarket Centers of Excellence (ACE), contact 
your local Satellite and Service Center for more information. 
Contact Eaton Today! 

Service Centers
Atlanta
7000 Highlands Parkway SE
Suite 103
Smyrna, GA 30082
678.309.4270
Chicago
230 Windy Point Drive
Glendale Heights, IL 60139
630.260.6304
Cincinnati
7104 Fairfield Business Drive
Fairfield, OH 45014
513.682.4000
Denver
2450 Airport Boulevard 
Suite A
Aurora, CO 80011
303.366.9949
Hartford
40 A International Drive
Windsor, CT 06095
860.683.4221
Houston
10810 West Little York 
Suite 140
Houston, TX 77041
713.939.9696
Los Angeles
12760 East Florence Avenue
Santa Fe Springs, CA 90670
562.944.6413
Power Center
Portland Power Center
26850 SW Kinsman Road
Wilsonville, OR 97070
503.582.2700
Flex Centers
Cleveland Flex Center
3990 Old Tasso Road, NE
Cleveland, TN 37312 
888.329.9272
Lincoln Flex Center
1725 1200th Avenue
Lincoln, IL 62656
800.330.6479
Satellite Plants 
Across Canada
Calgary, AB
2611 Hopewell Pl. NE, 
Unit #133 
403.252.3324
Dartmouth, NS
32 Troop Avenue, 
Unit 100
902.481.3400
Delta, BC
1693 Cliveden Avenue
604.519.1250
Edmonton, AB
12465 153rd Street
780.490.3280
Lachine, PQ
1410, 55e Avenue
514.633.9316
Mississauga, ON
4120 Sladeview Crescent
905.820.0108
Oshawa, ON
1333 Thornton Road S., 
Unit #2 
905.443.0981
Winnipeg, MB
1650 Notre Dame Avenue 
Unit 13
204.694.0569
Power Center
Edmonton Power Center, AB
12465 153rd Street
780.447.1386

PowerChain Management is a registered 
trademark of Eaton Corporation. 
All other trademarks are property of their 
respective owners.
Eaton Corporation is a diversified 
power management company 
ranked among the largest Fortune 
500 companies. The electrical 
group is Eaton’s largest division 
and is a global leader in electrical 
control, power distribution, power 
quality, automation, and monitoring 
products and services. Eaton’s 
global electrical product lines, 
including Cutler-Hammert, MGE 
Office Protection Systemse, 
Powerwaret, Holect, MEMt, 
Santak and Moeller, provide 
customer-driven PowerChain 
Managementt solutions to 
serve the power system needs 
of the industrial, institutional, 
government, utility, commercial, 
residential, IT, mission critical and 
OEM markets worldwide.
PowerChain Management 
solutions help enterprises achieve 
sustainable and competitive 
advantages through proactive 
management of the power system 
as a strategic, integrated asset 
throughout its life cycle. With 
Eaton’s distribution, generation 
and power quality equipment; 
full-scale engineering services; 
and information management 
systems, the power system is 
positioned to deliver powerful 
results: greater reliability, operating 
cost efficiencies, effective use of 
capital, enhanced safety, and 
risk mitigation.
Eaton Corporation
Electrical Group
1000 Cherrington Parkway
Moon Township, PA 15108
United States
877-ETN-CARE (877-386-2273)
Eaton.com
© 2008 Eaton Corporation
All Rights Reserved
Printed in USA
Publication No. BR08701018E / Z7473  
November 2008