FRONTD 8178071 Duet Dryer

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CONSUMER SERVICES TECHNICAL

EDUCATION GROUP PRESENTS

L-69

JOB AID

Part No. 8178071

GAS AND ELECTRIC

DRYERS

Model Numbers:

GGW9200L & GEW9200L

™

- ii -

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made

on our products by anyone other than Authorized Service Technicians.

FORWARD

This Whirlpool Job Aid, “Duet™ Gas and Electric Dryers,” (Part No. 8178071), provides the

technician with information on the operation and service of the Gas and Electric Dryers. It is to be

used as a training Job Aid and Service Manual. For specific information on the model being

serviced, refer to the “Use and Care Guide,” or “Tech Sheet” provided with the dryer.

The Wiring Diagrams used in this Job Aid are typical and should be used for training purposes only.

Always use the Wiring Diagram supplied with the product when servicing the unit.

GOALS AND OBJECTIVES

The goal of this Job Aid is to provide detailed information that will enable the service technician to

properly diagnose malfunctions and repair the Whirlpool Gas and Electric Dryers.

The objectives of this Job Aid are to:

• Understand and follow proper safety precautions.

• Successfully troubleshoot and diagnose malfunctions.

• Successfully perform necessary repairs.

• Successfully return the Gas or Electric Dryer to its proper operational status.

- iii -

TABLE OF CONTENTS

GENERAL............................................................................................................................................. 1-1

Important Safety Information........................................................................................................... 1-1

Model & Serial Number Designations ............................................................................................. 1-2

Model & Serial Number Label And Tech Sheet Locations ............................................................. 1-3

Specifications .................................................................................................................................. 1-4

Warranty .......................................................................................................................................... 1-5

INSTALLATION INFORMATION ......................................................................................................... 2-1

Electrical Requirements For Electric Dryers ................................................................................... 2-1

Electrical Connections For Electric Dryers ..................................................................................... 2-3

Electrical Requirements For Gas Dryers ........................................................................................ 2-8

Gas Supply Requirements .............................................................................................................. 2-9

Optional Exhaust Information........................................................................................................ 2-10

Leveling The Dryer ........................................................................................................................ 2-10

Reversing The Door Swing ........................................................................................................... 2-11

Installing The Optional Pedestal ................................................................................................... 2-14

Optional Stack Kit (#8519492) ...................................................................................................... 2-16

PRODUCT OPERATION ...................................................................................................................... 3-1

COMPONENT ACCESS ....................................................................................................................... 4-1

Component Locations ..................................................................................................................... 4-1

Removing The Machine Control Electronics Board ........................................................................ 4-2

Removing The Console & The Touchpad Subassembly ................................................................ 4-4

Removing The Door Switch ............................................................................................................ 4-6

Removing The Thermal Fuse, Thermistor, Drive Motor, & Belt Switch .......................................... 4-7

Removing The Heater, The High-Limit Thermostat, & Thermal Cutoff......................................... 4-10

Removing The Belt, Drum, & Rollers ............................................................................................ 4-11

Removing The Drum Light Socket ................................................................................................ 4-14

Removing The Moisture Sensor ................................................................................................... 4-15

COMPONENT TESTING ...................................................................................................................... 5-1

Making Electrical Tests ................................................................................................................... 5-1

Drive Motor...................................................................................................................................... 5-2

Heater ............................................................................................................................................. 5-3

Thermal Fuse .................................................................................................................................. 5-4

Thermistor ....................................................................................................................................... 5-5

Thermal Cutoff (Electric Dryers Only) ............................................................................................. 5-6

Gas Valve (Gas Dryers Only) ......................................................................................................... 5-7

Moisture Sensor .............................................................................................................................. 5-8

Console Pushbuttons & LEDs......................................................................................................... 5-8

Door Switch ................................................................................................................................... 5-10

DIAGNOSIS AND TROUBLESHOOTING ........................................................................................... 6-1

Diagnosis ........................................................................................................................................ 6-1

Display Fault/Error Codes ......................................................................................................... 6-1

Diagnostic Tests ........................................................................................................................ 6-1

Keypad Test .............................................................................................................................. 6-2

Additional Tests ......................................................................................................................... 6-2

Troubleshooting Guide .................................................................................................................... 6-3

WIRING DIAGRAMS ............................................................................................................................ 7-1

Page

- iv -

— NOTES —

1-1

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace all panels before operating.

Failure to do so could result in death or

electrical shock.

Important safety messages have been pro-

vided in this Job Aid. Always read and obey all

safety messages.

IMPORTANT SAFETY INFORMATION

Your safety and the safety of others is very important.

This is the safety alert symbol.

This symbol alerts you to haz-

ards that can kill or hurt you

and others.

All safety messages will be preceded by the

safety alert symbol and the word “WARNING.”

All safety messages will identify the hazard, tell

you how to reduce the chance of injury, and tell

you what can happen if the instructions are not

followed.

WARNING

ELECTROSTATIC DISCHARGE

(ESD) SENSITIVE ELECTRONICS

ESD problems are present everywhere. ESD

may damage or weaken the electronic control

assembly. The new control assembly may ap-

pear to work well after repair is finished, but

failure may occur at a later date due to ESD

stress.

• Use an antistatic wrist strap. Connect the

wrist strap to a green ground connection

point or unpainted metal in the appliance;

or touch your finger repeatedly to a green

ground connection point or unpainted metal

in the appliance.

• Before removing the part from its pack-

age, touch the antistatic bag to a green

ground connection point or unpainted metal

in the appliance.

• Avoid touching electronic parts or terminal

contacts. Handle the electronic control

assembly by the edges only.

• When repackaging the failed electronic

control assembly in an antistatic bag, ob-

serve the above instructions.

GENERAL

FIRE HAZARD

Disconnect gas supply before servicing.

Replace all panels before operating.

Failure to do so could result in death or

electrical shock.

WARNING

1-2

MODEL & SERIAL NUMBER DESIGNATIONS

MODEL NUMBER (DRYER)

MODEL NUMBER (PEDESTAL)

SERIAL NUMBER (DRYER) SERIAL NUMBER (PEDESTAL)

MODEL NUMBER G E W 9200 L W 0

PRODUCT GROUP

G = Domestic Laundry Gold

PRODUCT IDENTIFICATION

E = Electric Dryer

G = Gas Dryer

FEATURE CODE

W = High Efficiency

FEATURE LEVEL

YEAR OF INTRODUCTION

L = 2002

COLOR CODE

W = White / Grey

Q = White / Blue

ENGINEERING CHANGE

0 = Basic, 1 = 1st Revision, 2 = 2nd Revision

MODEL NUMBER L A B 2 7 0 0 L Q 0

PRODUCT GROUP

L = Domestic Laundry

PRODUCT IDENTIFICATION

A = Laundry Accessory

FEATURE CODE

B = Pedestal Base

PRODUCT WIDTH

FILLER

YEAR OF INTRODUCTION

COLOR CODE

K = Graphite (Laundry)

Q = White On White

T = Biscuit On Biscuit

ENGINEERING CHANGE

SERIAL NUMBER

M L 16 00036

MANUFACTURING SITE

MARION, OH

YEAR OF PRODUCTION

L = 2001

WEEK OF PRODUCTION

PRODUCT SEQUENCE NUMBER

SERIAL NUMBER C T L 01 10001

MANUFACTURING SITE

TAYLOR IND., MANSFIELD, OH

YEAR OF PRODUCTION

L = 2001

WEEK OF PRODUCTION

PRODUCT SEQUENCE NUMBER

1-3

MODEL & SERIAL NUMBER LABEL

AND TECH SHEET LOCATIONS

The Model/Serial Number label and Tech Sheet locations are shown below.

Tech Sheet Location

(Located Under Top Cover)

Model & Serial

Number Label Location

1-4

SPECIFICATIONS

BRAND Whirlpool Whirlpool Whirlpool Whirlpool

MODEL NUMBER GEW9200LW GEW9200LQ GGW9200LW GGW9200LQ

FUEL Electric Electric Gas Gas

CABINET COLOR White/Grey White/Blue White/Grey White/Blue

INSTALLATION OPTIONS

FREESTANDING

XXXX

PEDESTAL

XXXX

STACKABLE

XXXX

CAPACITY (cu ft)

7.0 7.0 7.0 7.0

CAPACITY NOMENCLATURE

SUPER CAPACITY SUPER CAPACITY SUPER CAPACITY SUPER CAPACITY

AUTO CYCLE TERMINATION

ENHANCED EH (Fuzzy Logic)

XXXX

SENSION CONTROL

XXXX

LINT HANDLING

FRONT SCREEN

XXXX

CONTROLS

Electronic Electronic Electronic Electronic

CONTROL LOCK OUT

XXXX

CONTROL TYPE PRIMARY

Rotary Rotary Rotary Rotary

CONTROL TYPE SECONDARY

Tap Touch Tap Touch Tap Touch Tap Touch

NON-HEATED DRY RACK

XXXX

MULTI-VENT OPTION

4 WAY 4 WAY 4 WAY 4 WAY

UTILITIES

FREQUENCY

60HZ 60HZ 60HZ 60HZ

MOTOR RATING

1/3 HP 1/3 HP 1/3 HP 1/3 HP

HEATER ELEMENT

5400W 5400W

GAS BTU

22,000 22,000

RATED AMPERAGE (ELECTRIC)

28 28

DIMENSIONS (UNCRATED)

HEIGHT OF TOP*

37 2/5 37 2/5 37 2/5 37 2/5

TOTAL HEIGHT*

37 2/5 37 2/5 37 2/5 37 2/5

WIDTH

27 27 27 27

DEPTH

ELECTRIC

30 3/4 30 3/4 30 3/4 30 3/4

GAS + 1 INCH

31 3/4 31 3/4 31 3/4 31 3/4

DEPTH DOOR OPEN

51 51 51 51

PRODUCT WEIGHT

143 143 143 143

WARRANTY

LABOR

1 Yr 1 Yr 1 Yr 1 Yr

PARTS

1 Yr 1 Yr 1 Yr 1 Yr

PORCELAIN TOP

5 Yr 5 Yr 5 Yr 5 Yr

MOTOR/ELEMENT/BURNER

1 Yr 1 Yr 1 Yr 1 Yr

CONTROLS

2 Yr 2 Yr 2 Yr 2 Yr

1-5

FULL ONE YEAR WARRANTY ON MECHANICAL

AND ELECTRICAL PARTS

For one year from the date of purchase, Whirlpool will pay for replacement

parts and repair labor for mechanical or electrical parts to correct defects

in materials or workmanship. Whirlpool will perform necessary adjust-

ments. Service must be provided by a Whirlpool Service Department in

Canada or an authorized agent.

NOTE: Exhausting this dryer with a plastic vent can void this warranty. See

the “Installation Instructions” for the exhaust requirements for this dryer.

LIMITED TWO YEAR WARRANTY ON SENSOR SMART™

ELECTRONIC CONTROL BOARD

For two years from the date of purchase, Whirlpool will replace the

electronic control board if defective in materials or workmanship. You will

be charged for labor after the first year.

LIMITED FIVE YEAR WARRANTY ON PORCELAIN TOP

For five years from the date of purchase, Whirlpool will replace parts for the

po top should it be perforated by rust or chippage.

PEDESTAL OPTION WARRANTY

WARRANTY

FULL ONE YEAR WARRANTY ON MECHANICAL PARTS

For one year from the date of purchase, when Pedestal is installed with this

dryer and operated according to the instructions provided in the Owner’s

Manual, supplier will repair or replace any mechanical parts if defective in

material or workmanship.

1-6

— NOTES —

2-1

ELECTRICAL REQUIREMENTS FOR ELECTRIC DRYERS

ELECTRICAL SHOCK HAZARD

Check with a qualified electrician if you

are in doubt as to whether the appliance

is properly grounded. Do not modify the

power supply cord plug. If it will not fit the

outlet, have a proper outlet installed by a

qualified electrician.

Improper connection of the equipment

grounding conductor can result in a risk

of electrical shock.

WARNING

It is your responsibility:

• To contact a qualified electrical installer.

• To be sure that the electrical connections are

adequate and in conformance with the Na-

tional Electrical Code, ANSI/NFPA 70-latest

edition and all local codes and ordinances.

A copy of the above code standards can be

obtained from: National Fire Protection As-

sociation, Batterymarch Park, Quincy, MA

02269.

• To supply the required 3 or 4 wire, single

phase, 120/240-volt, 60 Hz, AC-only electri-

cal supply (or 3 or 4 wire, 120/208-volt elec-

trical supply, if specified on the serial/rating

plate) on a separate 30-ampere circuit, fused

on both sides of the line. A time-delay fuse or

circuit breaker is recommended. Connect

the wiring to an individual branch circuit.

• Do not use an extension cord.

• If codes permit and a separate ground wire

is used, it is recommended that a qualified

electrician determine that the ground path is

adequate.

INSTALLATION INFORMATION

For a grounded, cord-connected dryer:

This dryer must be grounded. In the event of

malfunction or breakdown, grounding will re-

duce the risk of electric shock by providing a

path of least resistance for electric current.

This dryer uses a cord having an equipment-

grounding conductor and a grounding plug.

The plug must be plugged into an appropriate

outlet that is properly installed and ground-

ed in accordance with all local codes and or-

dinances.

For a permanently connected dryer:

This dryer must be connected to a grounded

metal, permanent wiring system, or an equip-

ment-grounding conductor must be run with

the circuit conductors and connected to the

equipment-grounding terminal or lead on the

dryer.

GROUNDING INSTRUCTIONS

2-2

Choose a 4-wire power supply cord with ring,

or spade terminals, and a UL-approved strain

relief. The 4-wire power supply cord must have

4, 10 gauge solid copper wires, and match a 4-

wire receptacle, NEMA type 14-30R. The fourth

wire (ground conductor) must be identified with

a green cover, and the neutral conductor by a

white cover.

ELECTRICAL CONNECTION

If using a power supply cord, the cord must

be:

• U.L.-listed or CSA certified

• 120/240 volt minimum

• 30 amp

• Type SRD or SRDT

• At least 4 ft (122 cm) long

The wires that connect to the dryer must end in

ring terminals, or spade terminals with up-

turned ends.

If the outlet looks like this:

4-Wire Receptacle (14-30R)

Choose a 3-wire power supply cord with ring,

or spade terminals, and a UL-approved strain

relief. The 3-wire power supply cord, must

have three #10 copper wires, and match a 3-

wire receptacle, NEMA type 10-30R.

If connecting by direct wire:

The power supply cable must match power

supply (4-wire or 3-wire) and be:

• Flexible armored or nonmetallic sheathed

copper cable (with ground wire). All current-

carrying wires must be insulated.

• 10 gauge solid copper wire (do not use

aluminum).

• At least 4 ft (122 cm) long.

If the outlet looks like this:

3-Wire Receptacle (10-30R)

Terminal

Block

Cover

Terminal

Block

All wire connections are be made to the termi-

nal block, located on the rear of the appliance.

The terminal block and its cover location is

shown below.

2-3

ELECTRICAL CONNECTIONS FOR ELECTRIC DRYERS

A. External ground connector (dotted lines show

position of neutral ground wire before being

moved)

B. Center, silver terminal block screw

C. Neutral grounding wire (green/yellow) in har-

ness

NOTE: This section shows the installation for:

• 4-wire power supply cord connection

• 4-wire direct connection

• 3-wire power supply cord connection

• 3-wire direct connection

• Optional 3-wire connection

4-WIRE POWER SUPPLY

CORD CONNECTION

IMPORTANT: A 4-wire connection is re-

quired for use in mobile homes, and where

local codes do not permit the use of 3-wire

connections.

1. Remove the terminal block cover hold-

down screw and open the cover at the

back of the dryer.

2. Remove the center terminal block screw.

3. Remove the appliance ground wire (green

with a yellow tracer) from the external

ground connector screw, and reconnect it

to the center, silver terminal block screw.

4. Connect the ground wire (green or bare) of

the power supply cord to the external

ground conductor screw.

5. Connect the neutral wire (white or center

wire) of the power supply cord to the

center screw of the terminal block.

A. External ground connector

B. Green or bare copper wire of power supply

cord

C. 3/4″ (1.9 cm) UL-listed strain relief

D. Center, silver terminal block screw

E. Neutral grounding wire (green/yellow)

F. Neutral wire (white)

6. Connect the ends of the remaining power

supply wires to the left and right terminal

block screws.

7. Check the wire connections and make

sure that they are all tight.

8. Tighten the strain relief clamp screws.

9. Insert the tab of the terminal block cover

into the slot of the dryer rear panel and

secure the cover with its mounting screw.

ELECTRICAL SHOCK HAZARD

Disconnect power before making electrical

connections.

Securely tighten all electrical connections.

Failure to do so can result in death or

electrical shock.

WARNING

2-4

4-WIRE DIRECT CONNECTION

1. Strip 5″ (12.7cm) of outer covering from

the end of the cable.

2. Cut 1-1/2″ (3.8 cm) from the 3 insulated

wires. Do not cut the bare ground wire.

3. Strip 1″ (2.5 cm) of insulation from the

ends of the three wires.

4. Twist the loose wire strands together on

each wire and form a hook in the bare wire

ends.

1″

(2.5 cm)

5″

(12.7 cm)

A. External ground connector

B. Green or bare copper wire of power supply

cord

C. 3/4″ (1.9 cm) UL-listed strain relief

D. Center, silver terminal block screw

E. Neutral grounding wire (green/yellow)

F. Neutral wire (white)

9. Connect the end of the neutral (white) wire

of the power supply cable to the center

screw of the terminal block.

10. Connect the ends of the remaining power

supply wires to the left and right terminal

block screws.

11. Check the wire connections and make

sure that they are all tight.

12. Tighten the strain relief clamp screws.

13. Insert the tab of the terminal block cover

into the slot of the dryer rear panel and

secure the cover with its mounting screw.

8. Connect the ground wire (green or bare) of

the power supply cable to the external

ground conductor screw.

5. Remove the terminal block cover hold-

down screw and open the cover at the

back of the dryer.

6. Remove the center terminal block screw.

7. Remove the appliance ground wire (green

with a yellow tracer) from the external

ground connector screw, and reconnect it

to the center, silver terminal block screw.

2-5

3-WIRE POWER SUPPLY

CORD CONNECTION

IMPORTANT: Use this procedure only where

local codes permit connecting a cabinet-ground

conductor to the neutral wire.

1. Remove the terminal block cover hold-

down screw and open the cover at the

back of the dryer.

2. Remove the center terminal block screw.

3. Connect the neutral wire (white or center

wire) of the power supply cord to the

center, silver terminal block screw.

A. External ground connector

B. Neutral grounding wire (green/yellow)

C. Center, silver terminal block screw

D. Neutral wire (white or center wire)

E. 3/4″ (1.9 cm) UL-listed strain relief

4. Connect the ends of the remaining power

supply wires to the left and right terminal

block screws.

5. Check the wire connections and make

sure that they are all tight.

6. Tighten the strain relief clamp screws.

7. Insert the tab of the terminal block cover

into the slot of the dryer rear panel and

secure the cover with its mounting screw.

2-6

3-WIRE DIRECT CONNECTION

IMPORTANT: Use this procedure only where

local codes permit connecting a cabinet-ground

conductor to the neutral wire.

1. Strip 3-1/2″ (8.9 cm) of outer covering

from the end of the cable.

2. Strip 1″ (2.5 cm) of insulation from the

ends of the wires. NOTE: If you are using

a 3-wire cable with a ground wire, cut the

bare wire even with the outer insulation.

3. Form a hook in the bare wire ends.

1″

(2.5 cm)

3-1/2″

(8.9 cm)

4. Remove the terminal block cover hold-

down screw and open the cover at the

back of the dryer.

5. Loosen or remove the center terminal

block screw.

7. Connect the ends of the remaining power

supply wires to the left and right terminal

block screws.

8. Check the wire connections and make

sure that they are all tight.

9. Tighten the strain relief clamp screws.

10. Insert the tab of the terminal block cover

into the slot of the dryer rear panel and

secure the cover with its mounting screw.

6. Connect the neutral wire (white or center

wire) of the power supply cable, to the

center terminal block screw.

A. External ground connector

B. Neutral grounding wire (green/yellow)

C. Center, silver terminal block screw

D. Neutral wire (white or center wire)

E. 3/4″ (1.9 cm) UL-listed strain relief

2-7

OPTIONAL 3-WIRE CONNECTION

IMPORTANT: Use this procedure for connect-

ing a direct wire or power supply cord (where

local codes permit) to a cabinet-ground con-

ductor to the neutral wire.

1. Remove the terminal block cover hold-

down screw and open the cover at the

back of the dryer.

2. Remove the center terminal block screw.

3. Remove the appliance ground wire (green

with a yellow tracer) from the external

ground connector screw. Reconnect the

ground wire, and the neutral wire (white or

center wire) of the power supply cord/

cable, to the center (silver) terminal block

screw.

4. Connect the ends of the remaining power

supply wires to the left and right terminal

block screws.

5. Check the wire connections and make

sure that they are all tight.

6. Tighten the strain relief clamp screws.

7. Insert the tab of the terminal block cover

into the slot of the dryer rear panel and

secure the cover with its mounting screw.

8. Connect a separate copper ground wire

from the external ground connector screw

to an adequate ground (determined by a

qualified electrician).

A. External ground connector

B. Neutral grounding wire (green/yellow)

C. Neutral wire (white or center wire)

D. Grounding path (determined by a qualified

electrician)

2-8

ELECTRICAL SHOCK HAZARD

Check with a qualified electrician if you

are in doubt as to whether the appliance

is properly grounded. Do not modify the

power supply cord plug. If it will not fit the

outlet, have a proper outlet installed by a

qualified electrician.

Improper connection of the equipment

grounding conductor can result in a risk

of electrical shock.

Plug into a grounded 3 prong outlet.

Do not remove the ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

WARNING

A 120 volt, 60 Hz, AC only, 15 or 20 ampere

fused electrical supply is required. A time-

delay fuse or circuit breaker is recommended.

It is also recommended that a separate circuit

serving only this appliance be provided.

GROUNDING INSTRUCTIONS

For A Grounded Power Cord

Connected Dryer

This dryer must be grounded. In the event of

malfunction or breakdown, grounding will re-

duce the risk of electric shock by providing a

path of least resistance for electric current. This

dryer uses a cord having an equipment ground-

ing conductor and a grounding plug. The plug

must be plugged into an appropriate outlet that

is properly installed and grounded in accor-

dance with all local codes and ordinances.

3-Prong

Grounding

Plug

3-Prong

Grounding-

Type Wall

Receptacle

Grounding

Prong

Power Supply

Cord

ELECTRICAL REQUIREMENTS FOR GAS DRYERS

2-9

EXPLOSION HAZARD

Use a new AGA or CSA approved gas

supply line.

Install a shutoff valve.

Securely tighten all gas connections.

If connected to L.P. gas, have a qualified

person make sure gas pressure does not

exceed 13″″

″″

″ (33 cm) water column.

Examples of a qualified person include:

Licensed heating personnel.

Authorized gas company personnel, and

authorized service personnel.

Failure to do so can result in death, explo-

sion, or fire.

WARNING

GAS SUPPLY REQUIREMENTS

GAS TYPE

Natural Gas:

This dryer is equipped for use with NATURAL

GAS. It is design-certified by CSA International

for L.P. (propane or butane) gases with appro-

priate conversion.

• Your dryer must have the correct burner for

the type of gas in your home. Burner infor-

mation is located on the rating plate in the

door well of your dryer. If this information

does not agree with the type of gas available,

contact your local Whirlpool Service Center.

L.P. Gas Conversion:

Conversion must be made by a qualified

technician.

No attempt shall be made to convert the appli-

ance from the gas specified on the model/serial

rating plate for use with a different gas without

consulting the serving gas supplier.

2-10

The dryer can be converted to exhaust out the

right or left sides, or through the bottom.

ELECTRICAL SHOCK HAZARD

Cover unused exhaust holes with the

following kit:

279818 (white)

Contact your local dealer.

Failure to follow these instructions can

result in death, fire, electrical shock, or

serious injury.

WARNING

OPTIONAL EXHAUST INFORMATION

LEVELING THE DRYER

Make sure that the floor is level with a maxi-

mum slope of 1″ (2.5 cm) under the entire

dryer. If the slope is greater than that stated,

install the “Extended Dryer Feet Kit,” #279810.

If the dryer is not level, the clothes may not

tumble properly, and the automatic cycles may

not operate properly.

NOTE: Do not use the leveling legs if the dryer

will be installed on a pedestal.

4 Leveling Legs (supplied in parts package)

Number Of Type Of Box Or Angled

90°°

°° Turns Vent Louvered Hoods

Or Elbows Hoods

Rigid metal 64 ft (20 m) 58 ft (17.7 m)

Flexible metal 36 ft (11 m) 28 ft (8.5 m)

Rigid metal 54 ft (16.5 m) 48 ft (14.6 m)

Flexible metal 31 ft (9.4 m) 23 ft (7.0 m)

Rigid metal 44 ft (13.4 m) 38 ft (11.6 m)

Flexible metal 27 ft (8.2 m) 19 ft (5.8 m)

Rigid metal 35 ft (10.7 m) 29 ft (8.8 m)

Flexible metal 25 ft (7.6 m) 17 ft (5.2 m)

Rigid metal 27 ft (8.2 m) 21 ft (6.4 m)

Flexible metal 23 ft (7.0 m) 15 ft (4.6 m)

2-11

REVERSING THE DOOR SWING

Door Reversal Kit:

Key Description

1 Handle Filler

2 Hinge Cover

3 Door Handle

LOOSEN THE DOOR TRIM

1. Place a towel or a soft cloth on top of the

dryer or work space to protect the door

surface.

2. Loosen the plastic trim (1) above and

below the handle filler (2).

3. Carefully pull out on the trim until it un-

snaps and remove the handle filler and set

it aside.

4. Loosen the plastic trim (1) above and

below the hinge cover (3).

5. Carefully pull out on the trim until it un-

snaps, remove the hinge cover, and set it

aside.

NOTE: Keep the original handle filler and hinge

cover in case you decide to return the door to

its original position. A new handle filler and

hinge cover are provided in the door reversing

kit that will be installed in a later step.

REMOVE THE DOOR

1. Open the dryer door.

2. Loosen the top keyhole screw, then re-

move the other four hinge screws.

3. Lift the door from the top keyhole slot

screw and place it on a padded surface

with the inside door assembly facing up.

4. Remove the top keyhole slot screw and

place it with the others.

Loosen This

Hinge Screw

Continued on the next page.

123

2-12

6. Remove the six screws that are indicated

by the arrows, shown in the illustration. Do

not remove any of the other screws.

Remove

These 6

Screws

7. Lift the inner door assembly off of the outer

door assembly and set the outer door

assembly aside.

2 Hinge

Screws

3. Remove the two screws from the handle

bracket and remove the bracket.

4. Mount the hinge to the other side of the

door with the four screws you removed in

step 2.

5. Mount the handle bracket to the other side

of the door with the two screws you re-

moved in step 3.

6. Set the inner door assembly aside.

5. Remove the two screws from the door

handle and remove the handle by pulling

straight out on it. Set the handle aside and

keep it in case you ever want to restore the

door swing to its original position.

2 Door

Handle

Screws

REVERSE THE HINGE

& HINGE BRACKET

1. Place the inner door, screw head side

facing up, on the padded work surface.

2. Remove the four door hinge screws.

2 Handle

Bracket

Screws

2 Hinge

Screws

2-13

Install

These 6

Screws

Hole Plug

6. Install a screw halfway into the second

hole from the top.

7. Hang the door hinge on the screw you just

installed, then install the remaining four

screws in their holes, and tighten the loose

screw securely. Make sure that all five

hinge screws are secure.

INSTALL THE NEW HANDLE

FILLER AND HINGE COVER

1. Using the new handle filler that was pro-

vided with the reversing kit, hook the top of

the handle filler onto the loosened upper

door trim, and snap the joined pieces into

place.

2. Hook the bottom of the handle filler onto

the lower door trim and snap it into place.

3. Repeat steps 1 and 2 to install the hinge

cover on the opposite side of the door.

4. Close the door and make sure that it

latches securely.

Partially Install A

Screw In This Hole

4. Insert the new handle into the side open-

ing of the door. Make sure that the handle

seats all the way in the opening, and that

the holes are all aligned properly, then

mount the handle with two screws.

5. Using a small screwdriver, remove the

hole plugs in the door opening of the dryer,

and install them in the former screw holes

in the other side of the dryer. Be careful not

to damage the finish.

REINSTALL THE DOOR

1. If necessary, clean both sides of the door

glass before reassembling it.

2. Place the inner door assembly into the

outer door assembly and align the hinge in

the opening on the side. Fit the inside door

assembly edge completely inside the outer

door assembly.

3. Loosely install the six screws in the door.

Once all of the screws are loosely in-

stalled, and the edges of the door are

properly aligned, tighten the screws se-

curely.

2-14

EXCESSIVE WEIGHT HAZARD

Use two or more people to move and

install pedestal.

Failure to do so can result in back or other

injury.

WARNING

1 Open the pedestal drawer and remove the

envelope taped inside. This envelope con-

tains four #12 x 5/8″ (1.6 cm) hex-head

sheet metal screws that will be used in the

assembly.

2. Remove the phillips screw from each

drawer slide and remove the drawer. Set

the drawer and two screws aside.

INSTALLING THE OPTIONAL PEDESTAL

Dryer Bottom

3. Push the slides back into the pedestal.

4. If installed, remove the feet from the dryer.

Do not install the feet that came with a new

dryer.

5. Partially install the two lower #12 x 5/8″

(1.6 cm) hex-head sheet metal screws,

leaving a space of about 3/8″ (1 cm) be-

tween the screw head and the bottom of

the dryer.

6. Move the pedestal against the dryer bot-

tom. Slide the pedestal’s keyhole slots

over the two lower partially installed screws.

7. Lift the pedestal toward the front of the

dryer and partially install the two remain-

ing hex-head sheet metal screws.

8. Align the sides of the pedestal so that

they are even with the sides of the dryer.

Reach inside the pedestal drawer opening

and securely tighten all four pedestal

screws.

9. Tip the dryer and pedestal assembly back

to the upright position and remove the

protective cardboard.

10. Position the dryer close to its final location.

11. If the dryer is still in its packaging, follow

the instructions on the packaging and re-

move it.

12. Follow the Installation Instructions that

were supplied with the dryer, and finish

installing or reinstalling it.

Install Screws

2-15

13. Place a spirit level on the top of the pedes-

tal. Use a 1/4″ (6.4 mm) hex-head ratchet

or open-end wrench, and adjust the four

feet, to level the dryer from side-to-side

and front-to-back.

15. Pull both drawer slides out and reassemble

the drawer to the drawer slides with the

two phillips screws.

14. When the dryer is level, use a 9/16″ (14.3

mm) open-end wrench to securely tighten

all four feet locknuts against the pedestal.

The locknuts must be tightened.

16. Install the dividers and close the drawer.

2-16

OPTIONAL STACK KIT (#8519492)

An optional stack kit will be made available to

mount the dryer on top of the matching Duet

washer. The Kit contains the following:

Qty Description Part Number

2 Spacer Pad #8519491

2 Mounting Bracket #8529746

4 Hex-Head Screw #3400804

1 Installation Instructions #8519474

(2) Brackets - #8529746

(2) Spacer Pads - #8519491

The kit parts will be attached to the washer so

that the dryer can be mounted on top. Use the

instructions that are provided with the kit to

install the parts.

3-1

FIRE HAZARD

No washer can completely remove oil.

Do not dry anything that has ever had any

type of oil on it (including cooking oils).

Items containing foam, rubber, or plastic

must be dried on a clothesline or by using

an Air Cycle.

Failure to follow these instructions can

result in death or fire.

PRODUCT OPERATION

Status

Dryness

Level

Automatic Cycles Manual Cycles

Control On

Heavy Duty

Casual

Delicate

Quick Dry

Touch Up

Timed Dry

Wrinkle Shield

Temperature

(Manual Cycles only)

End Of Cycle Signal

Hold for 3 Seconds To

Time

Estimated

Time

Remaining

Less

Time

Super

Delicate

Normal

Sensing

Wet

Less

Damp

Cool Down

Cycle Complete

Wrinkle Shield

Control Locked

Pause

Cancel

High

Medium

Low

Extra Low

Air Only

Louder

Softer

Off

Hold To

Start

88:88

Lock / Unlock Control

WARNING

EXPLOSION HAZARD

Keep flammable materials and vapors,

such as gasoline, away from dryer.

Do not dry anything that has ever had

anything flammable on it (even after wash-

ing).

Failure to follow these instructions can

result in death, explosion, or fire.

STARTING THE DRYER

The following is a guide to starting the dryer.

Please refer to specific sections of the Owner’s

Manual for more detailed information.

1. Clean the lint screen before or after each

cycle.

2. Place the laundry into the dryer and close

the door.

3. Rotate the dial to select either an Auto-

matic or Manual Cycle, then press the

Control On button. The preset settings

and drying time for the cycle chosen will be

displayed.

To use an Automatic Cycle:

• Point the dial to an Automatic Cycle.

• Select the Dryness Level to adjust how dry

you want the clothes. The time displayed is

an estimated length of the cycle based on

the dryness level selected. As the cycle runs,

the control senses the dryness of the load

and adjusts the time automatically for the

selected dryness level.

Dryness

Level

Less

NOTE: Time is not adjustable for Automatic

Cycles. Pressing the More Time or Less Time

buttons will cause a triple beep, indicating that

the time cannot be changed.

3-2

• Press the Temperature button until the de-

sired temperature is indicated.

NOTE: Pressing the Dryness Level button will

cause the triple beep, indicating that this option

is not selectable. Also, a dryness level is not

indicated.

The initial time displayed is the actual drying

time. As the cycle runs, the control senses the

dryness of the load, and adjusts the time auto-

matically for the selected dryness level.

• Press and release the Wrinkle Shield button

if this option is desired.

• Press the End Of Cycle Signal button to set

the volume to the desired level.

• Press and hold the Hold To Start button until

the dryer starts (about 1 second).

To use a Manual Cycle:

• Rotate the dial to select a Manual Cycle.

• Press More Time or Less Time until the

desired drying time is displayed. Tap More

Time or Less Time and the time will change

by 1 minute intervals. Press and hold More

Time or Less Time and the time will change

by 5 minute intervals.

NOTE: The More Time or Less Time feature

can only be used with Manual Cycles.

Time

Less

Time

• Press the Wrinkle Shield feature button, if

this option is desired.

• Press the End Of Cycle Signal button to set

the signal volume to the desired level.

• Press and hold the Hold To Start button until

the dryer starts (about 1 second).

Once an Automatic Cycle has started, the

Wrinkle Shield feature, and the End Of Cycle

Signal level can be adjusted. Press the Pause/

Cancel button twice to stop the dryer and clear

the settings, allowing you to select another

cycle and dryness level.

During a Manual Cycle, you can change the

settings for Time, Temperature, the Wrinkle

Shield feature, and the End of Cycle Signal

functions. Press the Pause/Cancel button twice

to stop the dryer and clear the settings, allow-

ing you to select another cycle.

STOPPING THE DRYER

To stop the dryer at any time:

• Press the Pause/Cancel button twice.

PAUSING OR RESTARTING

To pause the dryer at anytime:

• Open the door or press the Pause/Cancel

button once.

To restart the dryer:

• Close the door and press and hold the Hold

To Start button until the dryer starts.

NOTE: Drying will continue from where the

cycle was interrupted if you close the door and

press Start within 5 minutes. If the cycle is

interrupted for more than 5 minutes, the dryer

will shut off. Select the new cycle settings

before restarting the dryer.

CONTROL LOCKED

This feature allows you to lock your settings to

prevent unintended use of the dryer. You can

also use this feature to prevent unintended

cycle changes during dryer operation.

To enable the Control Locked feature:

Press and hold the End Of Cycle Signal button

for 3 seconds. The control is locked when a

single beep is heard and the Control Locked

status light is on.

• When the dryer is off, it is not necessary to

press the Control On button before activat-

ing the Control Locked feature.

To unlock the Control Locked feature:

Press and hold the End Of Cycle Signal button

for 3 seconds to turn this feature off.

NOTE: When the dryer is running and Control

Locked is on, the dryer can be stopped by

pressing the Pause/Cancel button, but cannot

be restarted until the control is unlocked.

3-3

STATUS LIGHTS

The Status indicator lights show the progress

of the dryer. Each of the lights indicate as

follows:

Status

Sensing

Wet

Damp

Cool Down

Cycle Complete

Wrinkle Shield

Control Locked

Sensing

When the dryer is first turned on, the Sensing

light glows until a wet item is detected.

•In an Automatic Cycle, if a wet item has not

been detected within 10 minutes, the Sens-

ing light will turn off, and the dryer will shut

down.

• In a Manual Cycle, if a wet item is not

detected after 10 minutes, the Wet light

turns on, and the selected cycle continues.

Wet

The Wet light will turn on when a wet item has

been detected in the dryer. The Wet light will

remain on until:

• The damp dry point is reached in an Auto-

matic Cycle.

• The dryer enters the cool down period in a

Manual Cycle.

Damp

The Damp light indicates that the load has

reached a damp dry level.

NOTE: The Damp light is not used with Manual

Cycles.

Cool Down

The Cool Down light glows during the cool

down part of the cycle. Laundry is cooling down

for ease in handling.

Cycle Complete

This light glows when a drying cycle is finished.

If the Wrinkle Shield feature has been selected,

the Wrinkle Shield feature indicator light will

also be on.

The Cycle Complete light turns off 1 hour after

the end of a drying cycle (including the Wrinkle

Shield cycle of 2 hours), when Pause/Cancel i s

pressed, or when the door is opened.

Wrinkle Shield Feature

The Wrinkle Shield feature light glows when

this option is selected. This indicator stays on

with the Cycle Complete light.

Control Locked

The Control Locked light glows when this op-

tion is enabled.

Indicator Lights

Other indicator lights on the control panel,

show Cycle, Temperature, and End Of Cycle

Signal settings that are selected.

The time display will indicate the estimated or

actual time remaining in a cycle.

3-4

Manual Cycles

The Manual Cycles allow the user to select a

specific amount of drying time and a drying

temperature. When a Manual Cycle is se-

lected, the Estimated Time Remaining display

shows the actual time remaining in the cycle.

The actual time in the cycle can be changed by

pressing More Time or Less Time.

Timed Dry

Use this cycle to extend drying time when items

are still damp after an Automatic Cycle.

Touch Up

Use this cycle to remove wrinkles from items,

such as clothes packed in a suitcase, or items

wrinkled from being left in the dryer too long.

Quick Dry

Use this cycle for drying small loads or loads

that need a short drying time.

ADDITIONAL FEATURES

Wrinkle Shield Feature

Wrinkle Shield

Prevents wrinkles that form when the dryer is

not unloaded immediately at the end of a cycle.

• Press the Wrinkle Shield feature to get up to

2 hours of heat-free, periodic tumbling at the

end of a cycle.

• Stop at any time by pressing the Wrinkle

Shield feature button, or by opening the

dryer door.

Automatic Cycles Manual Cycles

Heavy Duty

Casual

Delicate

Quick Dry

Touch Up

Timed Dr

Super

Delicate

Normal

Hold To

Start

CYCLE DESCRIPTIONS

Automatic Cycles

The Automatic Cycles allow the user to match

a cycle to the type of load to be dried. A sensor

detects the moisture in the clothes, and auto-

matically adjusts the drying time for optimal

drying.

Heavy Duty

Uses high heat for heavy fabrics, such as

cotton towels or bedspreads.

Normal

Uses medium heat for drying sturdy fabrics,

such as work clothes.

Casual

Uses medium heat for no-iron fabrics, such as

sport shirts, casual business clothes, and per-

manent press.

Delicate

Uses low heat for drying synthetic fabrics,

washable knit fabrics, and no-iron finishes.

Super Delicate

Uses extra-low heat for drying items such as

lingerie, exercise wear, or sheer curtains.

Automatic Cycles Manual Cycles

Heavy Duty

Casual

Delicate

Quick Dry

Touch Up

Timed Dr

Super

Delicate

Normal

Hold To

Start

3-5

Temperature

(Manual Cycles only)

High

Medium

Low

Extra Low

Air Only

Use for items that require drying without heat,

such as rubber, plastic and heat-sensitive fab-

rics. NOTE: The Air Only feature will not oper-

ate with Automatic Cycles.

• For the Casual Cycle, the Wrinkle Shield

feature is preset to On. The other Automatic

Cycles will retain the Wrinkle Shield feature

setting.

NOTE: If you do not select the Wrinkle Shield

feature, the dryer stops after cool down.

Temperature

Use the Temperature settings to select tem-

peratures for the Manual Cycles. Press the

Temperature button until the desired tempera-

ture setting is indicated on the display. Tem-

perature settings cannot be used with the Au-

tomatic Cycles.

Press the End of Cycle Signal to adjust the

sound level or turn off the signal.

NOTE: When Wrinkle Shield feature is se-

lected and the End of Cycle Signal is on, an

audible sound will be heard every 5 minutes

until the clothes are removed, or until the

Wrinkle Shield feature is finished.

End of Cycle Signal

The End of Cycle Signal produces an audible

sound when the drying cycle is finished.

Promptly removing clothes at the end of the

cycle reduces wrinkling.

End Of Cycle Signal

Hold for 3 Seconds To

Louder

Softer

Off

Lock / Unlock Control

3-6

— NOTES —

4-1

COMPONENT LOCATIONS

This section instructs you on how to service each component inside the Gas and Electric Dryers.

The components and their locations are shown below.

COMPONENT ACCESS

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace all panels before operating.

Failure to do so can result in death or

electrical shock.

WARNING

FIRE HAZARD

Shut off gas supply line valve before

servicing.

Check all gas line connections and re-

place all panels before operating.

Failure to do so could result in explosion,

fire, or other injury.

Machine Control

Electronics

Board

Drum Light

Console

Electronics Board

Drum Roller

(1 of 4)

Drive Motor

Thermal Fuse

Thermistor

Belt & Drum

Thermal Cutoff

(Electric Only)

High-Limit Thermostat

NOT SHOWN:

Door Switch &

Moisture Sensor

Console

Electronics Board

Belt Switch (Mounted

On Drive Motor Bracket)

Heater (Or Gas Burner)

4-2

REMOVING THE MACHINE CONTROL

ELECTRONICS BOARD

NOTE: Sharp edges may be present.

6. Disconnect the 3-wire connector from the

main harness.

7. Remove the following connectors and

wires from the board:

5-wire connector at P1.

Red and black wires at relay K1.

7-wire connector at P2.

Ribbon cables at P3 and P4.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Pull the dryer away from the wall far

enough to access the back.

3. Remove the three hex-head screws from

the rear flange of the dryer’s top cover.

NOTE: The top cover screws have nylon

flat washers on them. Be sure to use these

screws when you reinstall the top cover.

5. Remove the three screws from the ma-

chine control electronics board bracket

and pull the bracket away from the side of

the dryer so you can access the connec-

tors.

Electronics Board

Bracket

3 Screws

P1 Relay K1 P2

1/4″ Screw Ribbon Cables 3-Wire

P3 & P4 Connector

Electronics

Board

Top Cover Rear Flange Screws

W/Nylon Flat Washers

4. Lift the rear of the top cover and slide it

back so the tabs clear the catches on the

bracket, and remove the cover from the

unit. NOTE: Make sure that the tabs slide

under the bracket catches when you rein-

stall the top cover.

Slide Top Cover Back

Cover Flange Tab Under Bracket Catch

8. Remove the 1/4″ hex-head screw from the

electronics board.

4-3

9. Squeeze the two board supports and re-

move the electronics board from the

bracket.

Squeeze Ends Of Supports To Remove Board

4-4

REMOVING THE CONSOLE & THE

TOUCHPAD SUBASSEMBLY

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Pull the dryer away from the wall and

remove the top cover (see steps 3 and 4

on page 4-2 for the procedure).

3. Remove the three screws from the ma-

chine control electronics board bracket,

and tip the bracket assembly inside the

dryer (see step 5 on page 4-2 for the

procedure).

4. Disconnect the ends of the two ribbon

cables from the machine control electron-

ics board connectors P3 and P4.

5. Remove the two screws from the console

bracket.

Press In On Clips To

Release Cables

Machine

Control

Electronics

Board

Lift Console Bracket From

Flange On Both Sides

7. Lift the console straight up until the brack-

ets are free of the left and right side panel

flanges and remove the console.

Viewed From Back Of Console

Side Panel Flange

8. Place the console assembly on a padded

work surface with the bracket side facing

up, as shown in step 9.

Console Bracket Screws

6. Open the door and pull out on the bottom

of the console to release the locking tabs

from the door panel.

4-5

10. Remove the selector knob.

11. Remove the touchpad subassembly from

the console by unsnapping the six catches.

Use your thumb or a screwdriver.

Console

Subpanel Catch

(1 of 6)

Console Bracket Screws

Console Bracket

9. Remove the four hex-head screws from

the console bracket and remove the

bracket.

Touchpad Subassembly

4-6

REMOVING THE DOOR SWITCH

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Pull the dryer away from the wall and

remove the top cover (see steps 3 and 4

on page 4-2 for the procedure).

3. Remove the console (see page 4-4 for the

procedure). Tip the console back and lay

it on a padded surface.

4. Push the wire holder out of the chassis

hole.

5. Pry the door switch out of the cutout. If

necessary, press a screwdriver blade

against the locking arms on each side of

the door switch, (from behind the cutout),

and push the switch out.

6. Disconnect the wires from the door switch

terminals.

Wire Holder

Door Switch

Screwdriver

Removal

Brown Wire

(N.C.)

White Wire

(COM)

Blue Wire

(N.O.)

4-7

Thermal Fuse

(2 Screws)

Thermistor

(2 Screws)

2 Cover Screws

REMOVING THE THERMAL FUSE, THERMISTOR,

DRIVE MOTOR, & BELT SWITCH

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Open the dryer door and remove the lint

filter screen, then close the door.

4. Remove the hex-head screw from the lint

duct bracket and remove the bracket.

3. Remove the two hex-head screws from

the bottom flange of the toe panel. Pull the

panel out at the bottom, pull down, and

remove the panel.

Lint Filter Screen

Toe Panel Screws

Toe Panel

5. Remove the two hex-head screws from

the lint duct and remove the duct.

6. To remove the thermal fuse or ther-

mistor:

a) Remove the two wires from the termi-

nals.

b) Remove the two hex-head screws.

Lint Duct Bracket & Screw

Screws

Continued on the next page.

Lint Duct Screws

Blower Cover

4-8

7. To remove the drive motor:

a) Remove the wires from the thermal

fuse and thermistor terminals (see the

photo at the bottom of the previous

page).

b) Remove the two hex-head screws from

the blower cover (see the previous page)

and remove the cover.

c) Reach around to the back of the drive

motor and attach a 7/8″ open-end

wrench over the hex-end of the motor

shaft, and a ratchet with a 1/2″ drive on

the blower wheel hub.

d) Turn the blower wheel clockwise (shown

by the “REMOVE” arrow that is em-

bossed on the front of the wheel ) and

remove the wheel from the motor shaft.

e) Remove the three hex-head screws

from the blower housing and remove it.

Housing Screw

(1 of 3) Blower Housing

f) Reach around behind the drive motor

and push the idler wheel arm to the left,

then remove the tension, and remove

the belt from the idler pulley.

Push To Left

Remove Belt

From Idler Pulley

REMOVE

TIGHTEN

7/8″ Open-End

Wrench

Ratchet w/ 1/2″

Drive

Blower Wheel

1/2″ Drive

4-9

Motor Harness Plug

c) Remove the two screws from the belt

switch and remove it from the motor.

Belt Switch Screws

g) Lift the top locking tab of the motor

harness plug and pull the top pins away

from the motor connector, then release

the bottom tab, and remove the plug.

8. To remove the belt switch:

a) If not already done, remove the drive

motor (see step 7 on page 4-8).

b) Remove the 3/8″ hex shoulder-washer

screw from the idler pulley assembly

and remove the assembly.

h) Remove the two hex washer-head

mounting screws from the drive motor,

then lift the right side of the motor

slightly, pull the two tabs on the left side

out of the chassis slots, and remove the

drive motor.

Top Locking Tab

Idler Pulley Assembly

3/8″ hex shoulder-

washer screw

Belt Switch

d)Disconnect the blue wires from the belt

switch terminals.

Blue Wire Blue Wire

Hex Washer-Head Screws

4-10

REMOVING THE HEATER, THE HIGH-LIMIT

THERMOSTAT, & THERMAL CUTOFF

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Remove the two hex-head screws from

the bottom flange of the toe panel. Pull the

panel out at the bottom, pull down, and

remove the panel.

4. To remove the heater:

a) Remove the two wires from the termi-

nal block (see bottom photo).

b) Remove the hex-head screw from the

heater housing, and slide the heater

out of the duct.

High-Limit Thermostat,

Thermal Cutoff, & Heater Area

3. Remove the hex-head screw from the

heater shield and remove the shield.

Heater

Shield

Screw

5. To remove the high-limit thermostat or

the thermal cutoff:

a) Disconnect the wires from the high-

limit thermostat or the thermal cutoff.

b) Remove the two hex-head screws.

High-Limit Thermostat

(Red-White & Black Wires)

Heater Terminal Block

(Red & Red-White Wires)

Thermal Cutoff

(Red & Black Wires)

Toe Panel Screws

Toe Panel

Heater Housing

Screw

4-11

REMOVING THE BELT, DRUM, & ROLLERS

NOTE: Sharp edges may be present.

8. Loosen the two top front panel screws.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Pull the dryer away from the wall and

remove the top cover (see steps 3 and 4

on page 4-2 for the procedure).

3. Remove the console (see page 4-4 for the

procedure).

4. Remove the lint duct (see steps 2 through

5 on page 4-7 for the procedure).

5. Reach around behind the drive motor and

push the idler wheel arm to the left, then

remove the tension, and remove the belt

from the idler pulley.

9. Remove the two bottom front panel screws.

Push To Left

Remove Belt

From Idler Pulley

6. Disconnect the 3-wire moisture sensor

connector from the main harness connec-

tor.

Top Front Panel Screws

Bottom Front Panel Screws

7. Disconnect the 3-wire door switch con-

nector from the machine control electron-

ics board connector.

Moisture Sensor

Connector

3-Wire

Door Switch

Connector

Continued on the next page.

4-12

10. To remove the belt and drum:

a) Grasp the sides, lift, and pull the front

panel forward so that the top screws

are free of the keyhole slots. Lower the

panel so that the drum sits on the com-

ponents inside the cabinet, and slide

the front panel and rollers away from

the drum.

c) Lift the drum and remove it from the

unit.

b) Slide the belt off the drum.

Belt

REASSEMBLY NOTE: Use the following illus-

tration as a guide when installing a new belt.

Idler Pulley

Drum

Drive Motor Pulley

Keyhole Slot

Lift

4-13

11. To remove a roller:

a) Pry the sides of the triangular ring out

of the groove in the roller support with

a small screwdriver.

c) Use a 9/16″ socket or open-end

wrench, and remove the hex nut and

flat washer from the roller support, and

remove the support. NOTE: If you are

replacing the roller support, remove the

other triangular ring from the support.

9/16″ Nut & Flat Washer

Triangular

Ring

Roller Support

Triangular Ring

b) Slide the roller off the roller support.

NOTE: There are two rollers on the front panel

and two on the rear panel, as shown below.

Front Rollers Rear Rollers

Rear Panel (inside)

Front Panel (inside)

DRUM INSTALLATION NOTE: Be sure to po-

sition the drum with the clip toward the front

when you reinstall it.

Front

Install Drum

Position Clip

Towards Front

4-14

REMOVING THE DRUM LIGHT SOCKET

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Open the dryer door.

3. Remove the screw from the drum light

lens and remove the lens.

4. Remove the bulb from the drum light

socket.

5. Remove the screw from the drum light

holder and pull it forward so you can

access the wires.

6. Disconnect the wire connectors from the

light socket terminals.

Lens Screw

Drum Light Lens

Drum Light

Holder Screw

Bulb

Wire Connectors

Light Socket

Squeeze

Arms

7. Squeeze the locking arms and remove the

socket from the drum light holder.

4-15

REMOVING THE MOISTURE SENSOR

NOTE: Sharp edges may be present.

1. Turn off the gas to the dryer and discon-

nect the electrical power.

2. Open the dryer door and remove the lint

filter screen.

3. Remove the two front screws from the

outlet grille.

4. Remove the three inside screws from the

outlet grille.

Outlet Grille Screws

Lint Filter

Screw

Outlet Grille

5. Pull the moisture sensor away from the

dryer and disconnect the black and yel-

low-red wires from the moisture sensor

strips.

Yellow-Red Wire

Black Wire

Moisture Sensor

4-16

— NOTES —

5-1

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace all panels before operating.

Failure to do so could result in death or

electrical shock.

COMPONENT TESTING

WARNING

Before servicing, check the following:

• Make sure that the power cord is firmly

plugged into a live circuit with the proper

voltage.

• Check for a blown household fuse or circuit

breaker that has tripped.

• Make sure that the dryer vent is properly in-

stalled and clear of lint or obstructions.

• Check the connections before replacing a

component. Look for broken or loose wires,

failed terminals, or wires that are not pressed

into their connectors far enough.

• Check for wire connectors that are not

pressed tightly onto their terminals.

• Voltage tests must be made with all connec-

tors attached.

• Resistance tests must be made with the

power cord unplugged from the outlet, and

with the wiring disconnected.

• All tests should be made with a VOM (volt-

ohmmeter) or DVM (digital voltmeter) hav-

ing a sensitivity of 20,000 ohms-per-volt DC

or greater.

MAKING ELECTRICAL TESTS

For any additional test beyond what is covered

in this Component Testing section, refer to the

Tech Sheet that is supplied with the product.

5-2

DRIVE MOTOR

Refer to page 4-7 for the procedure for servic-

ing the drive motor.

1. Disconnect the electrical power to the

dryer.

2. Set the ohmmeter to the R X 1 scale.

3. Disconnect the plug from the motor con-

nector.

4. Touch one ohmmeter test lead to the blue

motor wire connector, and the other test

lead to connector pin 5 (white-orange wire).

The ohmmeter should indicate between

2.4 and 3.6 Ω (main winding).

5. Touch one ohmmeter test lead to the blue

motor wire connector, and the other test

lead to connector pin 3 (violet wire). The

ohmmeter should indicate between 2.4 and

3.8 Ω (start winding).

6. If either resistance is much larger than

4 ohms, replace the motor.

If the resistances at the motor are correct,

check for a failed belt switch.

If the belt switch is okay, check for an open

circuit between the motor and the machine

control electronics board.

Pin 3

(violet)

Motor

Connector

Pin 5

(white-orange)

Blue Motor Wire

5-3

HEATER

Refer to page 4-10 for the procedure for ser-

vicing the heater.

1. Disconnect the electrical power to the

dryer.

2. Set the ohmmeter to the R X 1 scale.

3. Disconnect one of the wire connectors from

the heater terminal block.

4. Touch the ohmmeter test leads to the ter-

minals on the heater terminal block. The

ohmmeter should indicate between 7 and

12 ohms.

Heater Terminal Block

5-4

THERMAL FUSE

Refer to page 4-7 for the procedure for servic-

ing the thermal fuse.

Electric Dryers: The thermal fuse is wired in

series with the drive motor. If the thermal fuse

opens, 91°C (196°F), power to the motor is

turned off. A centrifugal switch on the motor

also opens the heater circuit.

Gas Dryers: The thermal fuse is wired in

series with the gas valve. If the thermal fuse

opens, 91°C (196°F), power to the valve is

turned off. A centrifugal switch on the motor

also opens the heater circuit.

Once the thermal fuse has opened, it will not

reset, and must be replaced. Check for a failed

thermistor, or a shorted heater element (elec-

tric dryers only).

Blower

Housing

Thermal Fuse

91°C (196°F)

1. Disconnect the electrical power to the

dryer.

2. Set the ohmmeter to the R X 1 scale.

3. Disconnect the wires from the thermal fuse.

4. Touch the ohmmeter test leads to the ther-

mal fuse terminals. The ohmmeter should

indicate continuity (0 Ω). If the meter indi-

cates an open circuit (infinite), replace the

thermal fuse.

5-5

THERMISTOR

Refer to page 4-7 for the procedure for servic-

ing the thermistor.

The thermistor monitors the exhaust temper-

ature and cycles the high-limit thermostat on

and off to maintain the desired temperature.

1. Turn the dryer off but keep the electrical

supply connected.

2. Make sure that the dryer is empty and that

the lint screen is clean.

3. Close the dryer door.

4. Select Heavy Duty, Timed Dry, More Time

or Less Time, End of Cycle Signal (Louder)

and Start.

5. If error codes E1 or E2 flash on the dis-

play after 1 minute and the dryer turns off,

the thermistor, or the wire harness, is ei-

ther shorted or open. Check the wire con-

nections at the thermistor or the machine

control electronics board. If wiring checks

okay, replace the thermistor.

6. If the dryer seems to operate normally, re-

move the exhaust vent and start the dryer.

7. Select the desired temperature cycle to be

tested, and select 20 minutes of Timed Dry

heat using the More Time or Less Time

pushbuttons.

8. Hold a glass bulb thermometer capable of

reading from 32°C to 82°C (90° to 180°F)

in the center of the exhaust outlet. Mea-

sure the exhaust temperatures with the

heater on and off. The correct exhaust tem-

peratures for the various settings are

shown in the following chart.

9. If the exhaust temperature is not within the

specified limits, check the resistance of the

thermistor, as shown in the following chart.

If the resistance is okay, replace the ma-

chine control electronics board.

TEMP RESISTANCE TEMP RESISTANCE

°C (°F) (K Ω ) °C (°F) (K Ω )

10° (50°)19.9 43° (110°)4.7

16° (60°)15.3 49° (120°)3.7

21° (70°)11.9 54° (130°)3.1

27° (80°)9.2 60° (140°)2.5

32° (90°)7.4 66° (150°)2.1

38° (100°)5.7 71° (160°)1.7

THERMISTOR RESISTANCE

TEMPERATURE HEAT TURNS HEAT TURNS

SETTING OFF ON

68° C ±6°

(155° F ±10°)

MEDIUM

66° C ±6°6 - 8° C

HIGH

(150° F ±10°) (10 - 15° F)

60° C ±6°below the heat

(140° F ±10°)turn off

52° C ±6°temperature

(125° F ±10°)

EXTRA

41° C ±3°

LOW

(105° F ±5°)

HIGH

MEDIUM

LOW

5-6

THERMAL CUTOFF

(ELECTRIC DRYERS ONLY)

Refer to page 4-10 for the procedure for ser-

vicing the thermal cutoff.

The thermal cutoff is a non-resettable device.

The cutoff temperature is 178°C (352°F).

If the dryer does not heat and there is 240 VAC

to the dryer, perform the following test.

1. Disconnect the electrical power to the

dryer.

2. Set the ohmmeter to the R X 1 scale.

3. Disconnect the wires from the thermal cut-

off.

4. Touch the ohmmeter test leads to the ther-

mal cutoff terminals. The ohmmeter should

indicate continuity (0 Ω). If the meter indi-

cates an open circuit (infinite), replace both

the thermal cutoff and the high-limit ther-

mostat. In addition, check for a failed

heater element, or a blocked, or improper

exhaust system.

Thermal Cutoff

High-Limit

Thermostat

Heater Terminals

5-7

GAS VALVE (GAS DRYERS ONLY)

1. Disconnect the electrical power to the

dryer.

2. Set the ohmmeter to the R X 1 scale.

3. Disconnect the wires from the gas valve

terminals.

4. Touch the ohmmeter test leads to the ter-

minal numbers shown in the chart. If the

resistance readings are not within the lim-

its specified in the chart, replace the gas

valve.

IMPORTANT: Make sure to loop the wire har-

ness back through the strain relief after test-

ing.

TERMINALS RESISTANCE

1 to 2 1365Ω ± 25

1 to 3 560Ω ± 25

4 to 5 1220Ω ± 50

5-8

CONSOLE PUSHBUTTONS & LEDS

Refer to page 4-4 for the procedure for servic-

ing the console.

Refer to the Diagnostic Tests on page 6-1, and

activate the “Diagnostic Test Mode.” Check for

the following situations:

• None of the LEDs light.

• A particular group of LEDs does not light.

• One LED does not light.

• No beep sounds.

• No dryer function is activated when a

particular pushbutton is pressed.

• An “E3” error code is displayed.

MOISTURE SENSOR

Refer to page 4-15 for the procedure for ser-

vicing the moisture sensor.

Perform this test if the dryer shuts off too soon

when set to an automatic cycle.

1. Set the dryer to the “Diagnostic Test Mode”

(refer to the procedure on page 6-1).

2. Open the dryer door.

3. Place a finger across the two metal sen-

sor strips on the lint screen housing. If a

beep tone sounds and “03” is displayed

in the console window, the sensor is work-

ing normally.

4. If the moisture sensor fails the diagnostic

test, check the moisture sensor wiring. Dis-

connect the power to the dryer, use an

ohmmeter, and check the yellow-red and

black wires for shorts (continuity to

ground), first with no load (wire connector

disconnected), and then with a load (con-

nected).

5. If the diagnostic test passes, perform the

thermistor test (refer to page 5-5).

6. If the problem still exists after replacing the

thermistor, check the ribbon connections

from the control panel to the machine con-

trol electronics board.

7. If all of the above are satisfactory, replace

the machine control electronics board.

Metal Sensor Strips

Bridge Strips

With Finger

Refer to the following test that corresponds to

your problem.

NONE OF THE LEDS LIGHT

1. Check to make sure that ribbon connec-

tors P3 and P4 are inserted all the way

into the machine control electronics board.

Viewed From This Side

Console Pushbuttons & LEDs

Machine Control Electronics Board

5-9

A PARTICULAR GROUP OF LEDS

DOES NOT LIGHT

A group or combination of LEDs share a com-

mon electronic connection. If this connection

is open, all of the LEDs in the group will be

disabled. If this occurs, replace the entire con-

sole electronics and housing.

ONE LED DOES NOT LIGHT

Press the button associated with the LED

several times. If the LED does not light, the

LED has failed. Replace the entire console

electronics and housing.

NO BEEP SOUNDS

If the associated LEDs do light up, the beeper

circuit may have failed on the machine control

electronics board.

NO DRYER FUNCTION IS ACTIVATED

WHEN A PARTICULAR PUSHBUTTON

IS PRESSED

If the associated LEDs do light up, the machine

control electronics board may have failed.

AN E3 ERROR CODE IS DISPLAYED

An E3 error code means that there is a user

interface or a software mismatch. It can also

mean that a component on the console elec-

tronics, or the machine control electronics

board has failed.

5-10

DOOR SWITCH

Refer to page 4-6 for the procedure for servic-

ing the door switch.

1. Set the dryer to the “Diagnostic Test Mode”

(refer to the procedure on page 6-1).

2. Open and close the dryer door. You should

hear a “beep” each time the door is closed

and opened, and “OE” should be displayed

in the console window whenever the door

is opened.

If a beep does not sound, or if “OE” is dis-

played with the door closed, check the wir-

ing between the door switch and the ma-

chine control electronics board for positive

connections or short circuits (see the

photo).

If the wiring is okay, perform the resistance

tests.

RESISTANCE TESTS

1. Disconnect the electrical power to the

dryer.

2. Close the dryer door.

3. Disconnect the 3-wire connector from the

door switch to the machine control elec-

tronics board.

4. Set the ohmmeter to the R X 1 scale.

Refer to the illustration below for the following

tests.

5. Touch the black ohmmeter test lead to the

white wire pin in the connector and leave

it there for the remaining tests.

6. Touch the red ohmmeter test lead to the

brown wire pin in the connector. The meter

should indicate an open circuit (infinite).

7. Touch the red ohmmeter test lead to the

blue wire pin in the connector. The meter

should indicate a closed circuit (0 ohms).

8. Open the dryer door.

9. Touch the red ohmmeter test lead to the

blue wire pin in the connector. The meter

should indicate an open circuit (infinite).

10. Touch the red ohmmeter test lead to the

brown wire pin in the connector. The meter

should indicate a closed circuit (0 ohms).

11. If the resistance test is incorrect, replace

the wire and door switch assembly, (see

page 4-6 for the procedure), and retest.

Door Switch Connector

Brown

Brown (N.C.)

White

White (COM)

Blue

Blue (N.O.)

N.O.

N.C.

COM

DOOR OPEN

Brown

White

Blue N.O.

N.C.

COM

DOOR CLOSED

CONNECTOR

Door Switch

6-1

DIAGNOSIS

DIAGNOSIS AND TROUBLESHOOTING

DIAGNOSTIC TESTS

The Diagnostic Tests will test and verify all of

the inputs to the machine control electronics

board. These tests are an overall check of the

dryer electronics and the related components.

The tests should be run prior to making any of

the troubleshooting tests.

ACTIVATING THE DIAGNOSTIC

TEST MODE

1. Make sure that the dryer is in the “Standby”

mode (plugged in and all of the indicators

are off).

2. Press the following control panel keypad

sequence all within 5 seconds:

More Time—Less Time—More Time—

Less Time.

3. All indicators on the console should now

be illuminated with “88” showing in

the “Estimated Time Remaining” display,

if this test mode has been entered suc-

cessfully.

NOTE: If the “Diagnostic Test Mode” entry was

unsuccessful, perform the following actions for

specific indications.

Indication #1

Problem: None of the indicators or dis-

play digits light.

DISPLAY FAULT/ERROR CODES

Corrective Action: Press one of the

Manual Cycles pushbuttons. If the indica-

tors light, change the dryer time by press-

ing the More Time and Less Time push-

buttons.

If either pushbutton fails to change the

time, the pushbutton is defective, and it is

not possible to enter the diagnostic mode.

Remove the console electronics and hous-

ing (see page 4-4).

Indication #2

Problem: E1 or E2 flashes on the display.

Corrective Action: Refer to “Thermistor

Test” on page 5-5.

Indication #3

Problem: E3 flashes on the display.

Corrective Action: Check that the cor-

rect console electronics and housing, and

the machine control electronics board are

installed. To do this, remove these com-

ponents (see pages 4-2 through 4-5 for

the procedures). Check the part numbers

and compare them to the part numbers

shown in the Tech Sheet that is supplied

with the dryer. Replace the components, if

necessary.

EXPLANATION & RECOMMENDED

PROCEDURE

“PF” Flashes to indicate that a power failure

occurred while the dryer was running.

Press START to continue the cycle, or press

STOP/CANCEL to clear the display.

“E1” flashes if the thermistor is open.

See “Thermistor Test” on page 5-5.

“E2” flashes if the thermistor has shorted.

See “Thermistor Test” on page 5-5.

DISPLAY DESCRIPTION

Power FailurePF

Thermistor Open

Thermistor Shorted

6-2

KEYPAD TEST

1. Press the Dryness Level keypad.

The three Dryness Level LEDs should

turn off and the dryer should beep.

2. Press the Control On keypad.

The Control Locked LED should turn off.

3. Turn the cycle selector knob one complete

rotation.

When the knob points to a cycle, the

corresponding LED should go out, and the

dryer should beep. When the knob is point-

ing in the large spaces between the Manual

and Automatic cycle groups, only a beep

should be heard.

4. Touch the More Time keypad.

The most significant “8” should turn off and

the dryer should beep.

5. Touch the Less Time keypad.

The least significant “8” should turn off and

the dryer should beep.

6. Touch the Wrinkle Shield keypad.

The corresponding LED should turn off

and the dryer should beep.

7. Touch the Temperature keypad.

The five Temperature Level LEDs should

turn off and the dryer should beep.

8. Touch the End Of Cycle Signal keypad.

The three End Of Cycle level LEDs should

turn off and the dryer should beep.

ADDITIONAL TESTS

1. Open the dryer door.

The dryer should beep and the display will

show a number, followed by a capital “E”

for electric models, or a lower case “g” for

gas models. The first number will be a 3

(Whirlpool access).

2. Touch the Sensing keypad.

The dryer should beep while touching the

keypad and the display will show a 2-digit

software revision code.

3. Close the dryer door.

The display should turn blank.

4. Touch the Start keypad.

The Status LEDs should turn off, the heater

and motor should turn on, and the display

should read a 2-digit project ID code.

6-3

TROUBLESHOOTING GUIDE

PROBLEM

Unit will not power up.

Unit will not cycle when Start

pushbutton is pressed.

Unit will not turn off.

The control panel will not accept com-

mands.

The unit will not heat.

The unit heats during the “air” cycle.

The unit turns off before the clothes

are dry.

1. Check the 120 VAC electrical supply.

2. Check the wiring harness connections.

3. Check the control electronics.

1. Be sure to hold the Start pushbutton down for

3 seconds.

2. Check the wiring harness connections.

3. If the displayed number flashes, make sure the

door is completely closed. Press and hold the

Start pushbutton down for 3 seconds.

1. Test the Pause/Cancel pushbutton.

2. Check the control electronics and housing.

3. Check the moisture sensor.

1. Check the heater voltage.

2. Check the wire connections to the heater.

1. Check the thermistor.

1. Check the moisture sensor.

POSSIBLE CAUSE/TEST

1. Check the control electronics and housing.

6-4

— NOTES —

7-1

WIRING DIAGRAMS

ELECTRIC DRYER

GAS DRYER

7-2

— NOTES —

7-3

— NOTES —

7-4

— NOTES —

PRODUCT SPECIFICATIONS

AND

WARRANTY INFORMATION SOURCES

IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED SERVICER

FOR LITERATURE ORDERS:

PHONE: 1-800-851-4605

IN CANADA:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED SERVICER

FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR KITCHENAID PRODUCTS: 1-800-422-1230

FOR ROPER PRODUCTS: 1-800-447-6737

ION

FRONTD 8178071 Duet Dryer

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