FRNTPGSP 8178455 Whrlpl P GAS RANGE KR 35

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CONSUMER SERVICES TECHNICAL
EDUCATION GROUP PRESENTS

KR-35

SELF-CLEANING
SLIDE-IN GAS
RANGE
Model: GW395LEP

JOB AID
Part No. 8178455

FORWARD
This Whirlpool Job Aid, “Self-Cleaning Slide-In Gas Range,” (Part #8178455), provides the
technician with information on the installation, operation, and service of the Self-Cleaning SlideIn Gas Range. It is to be used as a training Job Aid and Service Manual. For specific information
on the model being serviced, refer to the “Use and Care Guide,” or “Wiring Diagram” provided with
the gas range.
The Wiring Diagram and Strip Circuits used in this Job Aid are typical and should be used for
training purposes only. Always use the Wiring Diagram supplied with the product when servicing
the unit.

GOALS AND OBJECTIVES
The goal of this Job Aid is to provide detailed information that will enable the service technician to
properly diagnose malfunctions and repair the Whirlpool Self-Cleaning Slide-In Gas Range.
The objectives of this Job Aid are to:
• Understand and follow proper safety precautions.
• Successfully troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
• Successfully return the range to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made
on our products by anyone other than Authorized Service Technicians.

Copyright © 2004, Whirlpool Corporation, Benton Harbor, MI 49022

- ii -

TABLE OF CONTENTS

Page

GENERAL ............................................................................................................................... 1-1
Safety First ......................................................................................................................... 1-1
Model & Serial Number Designations ................................................................................ 1-2
Model & Serial Number Label & Wiring Diagram Locations .............................................. 1-3
Specifications ..................................................................................................................... 1-4
Whirlpool Gas Range Warranty ......................................................................................... 1-6
INSTALLATION INFORMATION ........................................................................................... 2-1
Gas Supply Requirements ................................................................................................. 2-1
Electrical Requirements ..................................................................................................... 2-3
L.P. Gas Conversion .......................................................................................................... 2-4
Adjusting For The Proper Flame ........................................................................................ 2-8
Installing The Anti-Tip Bracket ........................................................................................... 2-9
THEORY OF OPERATION ..................................................................................................... 3-1
Electronic Oven Control System Functions ....................................................................... 3-1
COMPONENT ACCESS ......................................................................................................... 4-1
Component Locations ........................................................................................................ 4-1
Removing The Control Panel And The Electronic Oven Control Board &
User Interface ................................................................................................................. 4-2
Removing The Ignition Switches, A Gas Valve,
And The Control And Cooling Fan TODs ....................................................................... 4-4
Removing The Door Latch Assembly And The Spark Module (DSI) ................................. 4-6
Removing The Cooktop, And A Surface Burner & Ignitor .................................................. 4-8
Removing The Rear Panel .............................................................................................. 4-10
Removing An Oven Light Socket Assembly .................................................................... 4-11
Removing The Broil Burner And Ignitor ........................................................................... 4-12
Removing The Bake Burner And Ignitor .......................................................................... 4-14
Removing The Oven Temperature Sensor ...................................................................... 4-16
Removing The Cooling Fan ............................................................................................. 4-17
Removing The Oven TOD ............................................................................................... 4-18
Removing The Gas Distribution Valve ............................................................................. 4-19
Removing The Power Supply Cord ................................................................................. 4-20
Removing A Side Panel ................................................................................................... 4-21
Removing & Reinstalling The Oven Door ........................................................................ 4-22
Removing The Oven Door Gasket ................................................................................... 4-23
Removing The Decorative Glass And Oven Door Handle,
The Hinges, And The Oven Door Glass ...................................................................... 4-24

- iii -

Page
COMPONENT TESTING ........................................................................................................ 5-1
Control & Cooling Fan TODs ............................................................................................. 5-1
Ignition Switches ................................................................................................................ 5-2
Door Latch Assembly ......................................................................................................... 5-3
Oven Temperature Sensor ................................................................................................ 5-3
Cooling Fan Motor ............................................................................................................. 5-4
Oven TOD .......................................................................................................................... 5-4
Gas Distribution Valve ....................................................................................................... 5-5
Gas Valve .......................................................................................................................... 5-5
Clock .................................................................................................................................. 5-6
Keypad Layout ................................................................................................................... 5-6
Display Board & Connector Pinouts .................................................................................. 5-7
DIAGNOSTICS & TROUBLESHOOTING .............................................................................. 6-1
Diagnostics ........................................................................................................................ 6-1
Failure/Error Display Codes ........................................................................................... 6-1
Hidden EOC Functions ................................................................................................. 6-2
Temperature Adjustment ............................................................................................... 6-2
EZ354 ............................................................................................................................ 6-3
Troubleshooting Chart ....................................................................................................... 6-4
WIRING DIAGRAM & STRIP CIRCUITS ............................................................................... 7-1
Wiring Diagram .................................................................................................................. 7-1
Strip Circuits ...................................................................................................................... 7-2

- iv -

GENERAL
SAFETY FIRST
Your safety and the safety of others is very important.
We have provided many important safety messages in this Job Aid and on the appliance. Always
read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:

DANGER

You can be killed or seriously injured if you don’t
immediately follow instructions.

WARNING

You can be killed or seriously injured if you don’t
follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.

1-1

MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
G

MODEL NUMBER

W

PRODUCT GROUP
R = ELECTRIC RANGES
S = GAS RANGES
G = WHIRLPOOL GOLD RANGE
PRODUCT IDENTIFICATION
A = ACCESSORY
K = KITS
B = BUILT-IN
M = MV COMBO
C = COOKTOP
S = SET-IN
E = EYE-LEVEL
W = SLIDE-IN GAS
F = FREESTANDING Y = SLIDE-IN ELECTRIC
H = HOODS
MODEL SIZE
3 = 30" SLIDE-IN
4 = 40" SLIDE-IN
5 = 36" SLIDE-IN
6 = 30" SET-IN RANGES
OVEN TYPE
0 THRU 3 = STANDARD PORCELAIN
4 THRU 9 = PYROLYTIC SELF-CLEAN
FEATURE / VARIATIONS
ELECTRIC
0, 1, 2, 5, 7 = COIL ELEMENTS
4 = STANDARD PATTERN CERAMIC
6, 8, 9 = DELUXE PATTERN CERAMIC
GAS
0, 1, 2, 3, 4, 6 = OPEN BURNER
5 & 7 = SEALED BURNER
DOOR TYPE
B = SOLID BLACK GLASS
L = LARGE WINDOW
O = METAL OVEN DOOR
P = STANDARD WINDOW GLASS
FEATURE CODE
E = ELECTRONIC IGNITION (GAS ONLY)
S = STANDING IGNITION (GAS ONLY)
C = COLOR COORDINATED GLASS (BEFORE 1998)
X = NOT DEFINED
YEAR OF INTRODUCTION
P = 2004
COLOR CODE
B = BLACK
Q = WHITE ON WHITE
S = STAINLESS STEEL
T = BISCUIT

SERIAL NUMBER
SERIAL NUMBER

X R 07 1 2 3 4 5

MANUFACTURING SITE
X = OXFORD, MS
YEAR OF PRODUCTION
R = 2004
WEEK OF PRODUCTION
(7th WEEK)
PRODUCT SEQUENCE NUMBER

1-2

3

9

5

L

E

P

Q

MODEL & SERIAL NUMBER LABEL
& WIRING DIAGRAM LOCATIONS

The Model/Serial Number label and Wiring Diagram locations are shown below.
Model/Serial Number Location
(Above Storage Drawer)

Storage Drawer

Wiring Diagram Location
(On Underside Of Drawer)

1-3

SPECIFICATIONS
Model #

GW395LEP Q/B/T/S

Model Description

Gas Self-Clean

Oven Control Type
OVEN CONTROL FUNCTIONS
Convect bake
Bake
Temperature range
Custom broil
Temperature range
Temperature control
Self-clean
Time set range
Delay bake
Timer
Oven light (manual)
Control lockout
Pre-heat countdown timer
Control overlay color

EZ354
No
Yes
170 to 500°F
Yes
300 to 500°F
Temperature up/down buttons
(5 degree increments)
Yes, variable time
2:30 to 4:30 (15 min. increments)
Yes (Cook time, Stop time buttons)
Yes (up to 12hrs, 59 min. max.)
Yes
Yes
Yes
Q=White/Nestle, B=Black/blk Divide,
T=Biscuit/dk biscuit, S=Black/blk Divide

Oven Heating Indicator Light
Hidden functions

In display
Select F/C temperature, temperature
calibration offset, disable/enable timer
reminder signals, disable/enable cycle end
audible signals

CONSOLE FEATURES
Location
Burner "ON" Indicator Light
Burner Controls
Valve degrees of rotation
COOKTOP FEATURES
Burner Type
Ignition
Burner Configuration
Right Front Burner
Left Front Burner
Right Rear Burner
Left Rear Burner
Lift Top
OVEN FEATURES
Oven cleaning type
Accubake system
Number of temperature sensors
Oven Capacity
Broil Burner
Door Position in Broil
Bake Burner
Oven Light

Front
No
Push to turn, infinite
210 degrees
Sealed
Electronic
6,000 btu
14,000 btu
12,000 btu
6,000 btu
No
Self-clean
Yes
1
4.3 Cu. Ft.
10,000 btu
Closed
15,500 btu
Yes

1-4

Model #

GW395LEP Q/B/T/S

OVEN DOOR FEATURES
Door Latch

Yes-Motorized

Removable Door

Yes

STORAGE/WARMING DRAWER
Storage Drawer

Yes

LITERATURE
Use & Care Guide
Tech Sheets/Wiring Diagrams

Yes (English + French)
9757668

Installation Instructions

Yes (English + French)

Service Manual/Job Aid
DIMENSIONS

8178455

Height-Overall

35.9"

Width
OTHER SPECIFICATIONS

29.875"

LP Convertible
Agency Approval
Power cord
Anti-Tip Device w/ Unit
ACCESSORIES
Trim Kit

Yes, conversion orifices included
CSA
Included
Floor Bracket
Included, matches body color, to close gap
from rear of unit to wall (previous
freestanding installation)

1-5

WHIRLPOOL GAS RANGE WARRANTY
LENGTH OF
WARRANTY:

WHIRLPOOL
WILL PAY FOR:

WHIRLPOOL
WILL NOT PAY FOR:

ONE-YEAR FULL
WARRANTY
FROM DATE OF
PURCHASE.

FSP® replacement
parts and repair
labor costs to
correct defects in
materials or workmanship. Service
must be provided
by an authorized
Whirlpool service
company.

A.
1.
2.
3.
4.
5.
B.
C.
D.

E.
F.
G.

Service calls to:
Correct the installation of the range.
Instruct you how to use the range.
Replace house fuses or correct house wiring.
Replace owner-accessible light bulbs.
Correct house plumbing.
Repairs when the range is used in other than
normal, single-family household use.
Pickup and delivery. The range is designed to
be repaired in the home.
Damage to the range caused by accident, alteration, misuse, abuse, fire, flood, acts of God, or
use of products not approved by Whirlpool.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
In Canada, travel or transportation expenses for
customers who reside in remote areas.
Replacement parts or repair labor costs for units
operated outside the United States and Canada.

WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC.
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages
so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you
may also have other rights which vary from state to state or province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized
Whirlpool dealer to determine if another warranty applies.
If you need service first see “Troubleshooting” in the “Use & Care Guide.” Additional help can be found by
checking “Assistance or Service” or call our Customer Interaction Center at 1-800-253-1301 from
anywhere in the U.S.A., or write: Whirlpool Brand Home Appliances, Customer Interaction Center, 553
Benson Road, Benton Harbor, MI 49022-2692. In Canada, call Whirlpool Canada Inc. at 1-800-807-6777.

1-6

INSTALLATION INFORMATION
GAS SUPPLY REQUIREMENTS
2.

WARNING

3.

Explosion Hazard
Use a new AGA or CSA approved gas
supply line.
Install a shutoff valve.
Securely tighten all gas connections.
If connected to L.P. gas, have a qualified
person make sure gas pressure does
not exceed 14″ water column.
Examples of a qualified person include
licensed heating personnel, authorized
gas company personnel, and
authorized service personnel.
Failure to do so can result in death,
explosion, or fire.

4.

Observe all governing codes and ordinances.
IMPORTANT: Range must be connected to
a regulated gas supply.

5.

1.

This installation must conform with local
codes and ordinances. In the absence of
local codes, installations must conform
with American National Standard, National
Fuel Gas Code ANSI Z223.1—latest edition* or CANI-B149—latest edition** installation codes.
Copies of the standards listed may be obtained
from:
* American Gas Association
1515 Wilson Boulevard
Arlington, Virginia 22209
** CSA International
8501 East Pleasant Valley Road
Cleveland, Ohio 44131-5575

Input ratings shown on the model/serial
rating plate are for elevations up to 2,000
feet (609.6 m). For elevations above 2,000
feet (609.6 m), ratings are reduced at a
rate of 4% for each 1,000 feet (304.8 m)
above sea level. (Not applicable for
Canada.)
This range is equipped for use with Natural gas. It is design-certified by AGA/CSA
for Natural and L.P. gas with appropriate
conversion. Conversion to L.P. gas can be
made using the kit included in the literature package. The model/serial rating plate
has information on the type of gas that can
be used. If this information does not agree
with the type of gas available, check with
your Whirlpool dealer.
Provide a gas supply line of 3/4″ (1.9 cm)
rigid pipe to the range location. A smaller
size pipe on long runs may result in insufficient gas supply. Pipe-joint compounds
appropriate for use with L.P. gas must be
used. With L.P. gas, piping or tubing size
can be 1/2″ (1.3 cm) minimum. L.P. gas
suppliers usually determine the size and
materials used on the system.
If local codes permit, a new AGA/CSA
design-certified, 4-5 foot (122 -152.4 cm)
long, 1/2″ (1.3 cm) or 3/4″ (1.9 cm) I.D.,
flexible metal appliance connector is recommended for connecting this range to
the gas supply line. Do Not kink or damage
the flexible tubing when moving the range.
A 1/2″ (1.3 cm) male pipe thread is needed
for connection to pressure regulator female pipe threads.

Flexible Gas Supply Line

Continued on the next page.

2-1

6.

The supply line shall be equipped with an
approved shutoff valve. This valve should
be located in the same room, but external
to the range, and should be in a location
that allows ease of opening and closing.
Do Not block access to shutoff valve.

8.

The regulator setting must be checked at
a minimum of 1 inch water column above
the manifold pressure. The inlet pressure
to the regulator should be as follows for
operation:
Natural gas:
Manifold pressure—5 inches
Maximum pressure—14 inches
L.P. gas:
Manifold pressure—10 inches
Maximum pressure—14 inches

9.

Line pressure testing:
Testing above 1/2 psi (gauge)
The range and its individual shutoff valve
must be disconnected from the gas supply
piping system during any pressure testing
of that system at test pressures greater
than 1/2 psig (3.5 kPa).
Testing at 1/2 psi (gauge) or lower
The range must be isolated from the gas
supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).

Manual Shutoff Valve
OPEN Position
To Range

Gas Supply Line

7.

If rigid pipe is used as a gas supply line, a
combination of pipe fittings must be used
to obtain an in-line connection to the range.
All strains must be removed from the supply and fuel lines so the range will be level
and in line.

Rigid Pipe

2-2

ELECTRICAL REQUIREMENTS
NOTE: The metal chassis of the range MUST
be grounded in order for the control panel to
work. If the metal chassis of the range is not
grounded, NO keypads will operate. Check
with a qualified electrician if you are in doubt as
to whether the metal chassis of the range is
grounded.
Recommended ground method

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.

For personal safety, this range is equipped with
a power supply cord having a 3-prong ground
plug. To minimize possible shock hazard, the
cord must be plugged into a mating 3-prong,
ground-type outlet, grounded in accordance
with the National Electrical Code, ANSI/NFPA
70—latest edition* or CSA Standard C22.1,
Canadian Electrical Code, Part 1,—latest edition** and all local codes and ordinances. If a
mating outlet is not available, it is the personal
responsibility and obligation of the customer to
have a properly grounded, 3-prong outlet installed by a qualified electrician.

If codes permit and a separate ground wire
is used, it is recommended that a qualified
electrician determine that the ground path
is adequate.
Do Not ground to a gas pipe.
Check with a qualified electrician if you are
not sure range is grounded.
Do Not have a fuse in the neutral or ground
circuit.
A 120-volt, 60-Hz, AC-only, 15-ampere, fused
electrical circuit is required. A time-delay fuse
or circuit breaker is recommended. It is recommended that a separate circuit serving only this
range be provided.
Electronic ignition systems operate within wide
voltage limits, but proper grounding and polarity are necessary. In addition to checking that
the outlet provides 120-volt power and is correctly grounded, the outlet must be checked by
a qualified electrician to see if it is wired with
correct polarity.

Copies of the standards listed may be obtained
from:
* National Fire Protection Association
Batterymarch Park
Quincy, Massachusetts, 02269
** CSA International
8501 East Pleasant Valley Road
Cleveland, Ohio 44131-5575

2-3

L.P. GAS CONVERSION
1.

WARNING

Check to make sure that the main gas
supply line to the range has been shut off,
and that the power supply cord is disconnected from the AC outlet.

Gas Valve Handle
To “Shutoff” Position

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
2.

WARNING

Fire Hazard

To convert the surface burners for use
with L.P. gas:
a) Remove the grates and burner caps
from the cooktop.
b) Remove the two screws from each of
the burner heads and lift the heads off
the cooktop.
Burner Head

Shut off gas supply line valve.
Make all conversions before turning
gas supply valve back on.
Failure to follow these instructions
could result in explosion, fire, or other
injury.
NOTE: Gas conversion from Natural to L.P.
gas must be done by a qualified installer.
Examples of a qualified installer include
licensed heating personnel, authorized gas
company personnel, and authorized service personnel.
L.P. gas must not be used unless the L.P.
conversion has been made using the kit that is
included with this range. See the “Gas Supply
Requirements” starting on page 2-1.

2-4

d) Install the four L.P. gas orifices in the
burners, as shown in the following chart
(do not overtighten them):

NOTE: The L.P. orifices are fastened to the
back of the range near the bottom on a cardboard form.

Burner Location Burner Rating Color
Size
Right Front
5,000 BTU
Red 0.70 mm
Left Front
13,000 BTU Green 1.10 mm
Right Rear
10,000 BTU Blue 0.95 mm
Left Rear
5,000 BTU
Red 0.70 mm

Orifice Card

3.

c) Use an 8 mm socket and carefully remove the orifice spud from each of the
four burners.

e) Place the natural gas orifices in the orifice card holes.
To convert the broil burner for use with
L.P. gas:
a) Open the oven door and remove the
oven racks.
b) Use a 1/2″ open-end wrench and turn
the orifice hood down snug onto the pin
(approximately 2-1/2 turns). DO NOT
OVERTIGHTEN THE ORIFICE. The
burner flame cannot be properly adjusted if this conversion is not made.
c) Reinstall the oven racks and close the
oven door.

Continued on the next page.

Orifice Spud

2-5

4.

To convert the bake burner for use with
L.P. gas:
a) Remove the bake burner from the gas
distribution valve orifice (see page 4-14
for the procedure).
b) Use a 1/2″ open-end wrench and turn
the bake burner orifice hood down snug
onto the pin (approximately 2-1/2 turns).
DO NOT OVERTIGHTEN THE ORIFICE. The burner flame cannot be properly adjusted if this conversion is not
made.

Broil Burner Orifice
Bake Burner Orifice Hood

5.

Pin

To convert the gas distribution valve
for use with L.P. gas:
a) Remove the storage drawer from the
range.

Orifice
Hood
Natural Gas:
Increases Flame Size
In This Direction
Gas Distribution Valve

L.P. Gas:
Increases Flame Size
In This Direction

2-6

b) Pull the plastic cap off the gas distribution valve conversion cap.

d) Install the loop on the plastic cap over
the natural gas side of the conversion
cap.
e) Install the plastic cap and the conversion cap on the gas distribution valve
with the L.P. side facing up (you will see
“LP” stamped inside the cap, as shown
below).
f) Reinstall the storage drawer.

Plastic Cap

c) Unscrew the conversion cap from the
gas distribution valve and remove it and
the plastic cap. Note the difference between the L.P. and Natural gas ends of
the cap.

Plastic Cap

Conversion Cap Set
For Use With L.P. Gas

L.P. Gas

Conversion Cap Set For
Use With (N) Natural Gas
L.P. Gas

Natural Gas

6.

Turn the gas supply valve handle on.

Gas Valve Handle To “On” Position

2-7

ADJUSTING FOR THE PROPER FLAME
SURFACE BURNERS

BAKE & BROIL BURNERS

1.

1.
2.

2.

Turn on one of the surface burners and set
the flame to its lowest (LO) setting. The
flame should be steady and the inner cone
should be dark blue in color. The size
should be approximately 1/4″ (0.64 cm)
high.
If the low flame needs to be adjusted:
a) Remove the control knob.
b) Look inside the gas valve stem and note
the small screw. Insert a small screwdriver into the gas valve stem and fit it
in the screw slot.

3.

Remove the oven racks and oven bottom.
Light the bake and broil burners, then
check their flames. They should be approximately 1/2″ (1.3 cm) high.
If the bake or broil burner flame needs to
be adjusted:
a) Loosen the locking screw on the burner
air shutter. NOTE: For the bake burner,
you will have to remove the unit from
its mounting location to access the air
shutter.

Bake Burner
Air Shutter

Flame
Adjustment
Screw

Broil Burner
Air Shutter

c) Hold the gas valve stem with a pair of
pliers, and turn the screw in either direction until the flame size is approximately 1/4″ high.
d) Replace the control knob.
e) Turn the control knob from HI to LO and
check to make sure that it remains adjusted properly.
f) Check the other three burners, and adjust them, if necessary.

b) Adjust the air shutter until the flame is
the proper height. The inner cone
should be bluish-green, and the outer
mantle should be dark blue. There
should be no blowing or lifting of the
flame away from the burner ports.
NOTE: Natural gas flame does not have
a yellow tip.
c) Retighten the air shutter screw.

2-8

INSTALLING THE ANTI-TIP BRACKET
NOTE: The anti-tip bracket can be installed to
hold either the right or left rear leg of the range.
1. Determine which leg you wish to anchor to
the floor.
2. Place the template on the floor in the
range opening so that the top edge is
against the wall, molding, or cabinet, and
the template is in the location where the
anti-tip bracket will be installed.
3. Tape the template to the floor.

WARNING

Tip-Over Hazard
A child or adult can tip the range and
be killed.
Connect anti-tip bracket to rear range
foot.
Reconnect the anti-tip bracket, if the
range is moved.
Failure to follow these instructions can
result in death or serious burns to
children and adults.

PARTS SUPPLIED
(2) Plastic Anchors

(2) Screws

NOTE: For mounting to a wood floor, proceed
with step 4. For concrete or ceramic floors,
proceed to step 5.
4. To mount the anti-tip bracket to a wood
floor:
a) Use the template to mark the hole locations to be drilled.
b) Use a 1/8″ drill bit and drill the two holes.

(1) Anti-Tip Bracket

Template

Continued on the next page.

2-9

c) Remove the template from the floor.
d) Line up the two mounting holes in the
anti-tip bracket with the two holes you
just drilled in the floor.
e) Use the two screws that were supplied
and fasten the anti-tip bracket to the
floor.

6.

7.

5.

To mount the anti-tip bracket to a concrete or ceramic floor:
a) Use the template to mark the hole locations to be drilled.
b) Use a 3/16″ drill bit and drill the two
holes.

2-10

c) Remove the template from the floor.
d) Tap the two plastic anchors into the
mounting holes with a hammer.
e) Line up the two mounting holes in the
anti-tip bracket with the two holes you
just drilled in the floor.
f) Use the two screws that were supplied
and fasten the anti-tip bracket to the
floor.
Move the range close to the cabinet opening and plug the power supply cord into a
grounded outlet.
Move the range into position and make
sure that the rear leveling leg slides into
the anti-tip bracket, as shown.

Slide Leg Into Bracket

THEORY OF OPERATION
ELECTRONIC OVEN CONTROL SYSTEM FUNCTIONS

BAKE PREHEAT

Open Door Preheat
If the door is opened during the preheat cycle:
1. An open door display is shown (door LED).
2. Electric Models: Both bake and broil elements will turn off at the end of cycle.
3. Gas Models: The broil burner will turn off
as soon as the user opens the door, and
the bake burner will turn off after a 15second delay.
4. The preheat countdown continues in background.

When the user presses the BAKE key, the control displays Pre in 3-digit display area during
preheat countdown. The BAKE and ON LEDs
are also lit.
If the user queries the set temperature, the
control displays the set temperature, a flashing degree symbol, and a solidly lit temperature scale.
If the user changes the set temperature during the preheat cycle, the countdown continues uninterrupted.
When the preheat countdown expires:
1. The control sounds the preheat end audible signal.
2. The control shows the set temperature in
the 3-digit display area, along with a solidly lit degree symbol.
3. The BAKE and ON LEDs remain lit. The
displayed temperature does not change
unless the user changes the set temperature.

BAKE
If the control receives the door-locked signal
during an active bake function, the control
should perform the following procedure:
1. Moves the door latch to the unlocked
position.
2. Waits for the door-unlocked signal from
the door switch.
3. If the door-unlocked signal is not received,
it terminates the bake function, and sounds
the audible failure signal.
4. If the door-locked signal is discontinued,
the control continues the Bake function.

3-1

CONVECTION BROIL

Open Door Bake
If the door is opened during a bake cycle:
1. An open door display is shown (door LED).
2. Electric Models: Both bake and broil elements will turn off at the end of cycle.
3. Gas Models: The broil burner will turn off
as soon as the user opens the door, and
the bake burner will turn off after a 15second delay.
4. Both bake and broil burners will turn off
until the user closes the door, or presses
the OFF/CANCEL key.

The convection broil default temperatures are:
• Electric 500°F (260°C)
• Gas HI (525°F) (292°C)

RECALL LAST FAILURE CODE
The oven control will provide visual identification of the last electronic control failure. The
user can recall the last failure code by pressing
and holding the OFF/CANCEL key for 5 seconds. The failure code display is terminated by
pressing the OFF/CANCEL key, unless it is the
OFF/CANCEL key itself that has failed.

BROIL

KEYBOARD LOCKOUT

Electric ranges offer open-door broiling, and
gas ranges offer closed-door broiling.
If the control receives the door-locked signal
during an active broil function, the control
should perform the following procedure:
1. Moves the door latch to the unlocked
position.
2. Waits for the door-unlocked signal from
the door switch.

Disabling All Cook And Clean Functions
The user disables/enables all oven functions
(Bake, Broil, Clean) by pressing and holding
the START key for 5 seconds. When the user
disables/enables the keyboard lockout, the
control sounds the Enable/Disable audible signal.
Clock and timer functions are still available
during keyboard lockout. The control illuminates the “lock” icon (
) and the Loc LED
whenever the user has disabled the keyboard.
When the keyboard has been disabled, the
control prompts the user to press and hold the
Oven START key for 5 seconds by illuminating the START? LED whenever the user
presses an oven function key, a timed oven
function key, a temperature, or a time slew.
When the range has powered down, the control stores the status (enabled or disabled) of
the keyboard lockout function in the EEPROM.
Upon power up, the control recalls the keyboard lockout status from the EEPROM.
This feature can only be activated from the
“idle” mode.

POWER FAILURE DURING CLEAN
The control will write the state of the clean cycle
to the EEPROM so that when powerup occurs,
the control can follow the cool-down sequence.
The door latch will stay latched.

COOLING FAN
The cooling fan will be on during all cook or
clean functions. In addition, the fan should
remain on after all cook or clean functions until
oven cavity temperature reaches 270°F
(132°F).

3-2

POWER UP

HIDDEN FUNCTION SUMMARY

When the control is powered up, it checks the
oven temperature, the keytail connector and
keypad, illuminates the display, and allows one
minute for a complete oven test.

The user activates all of the hidden functions
by pressing and holding the appropriate key
for 5 seconds. The following shows a list of all
the hidden features or functions.

Power Up Membrane
Switch Connection Test
The keytail connector is checked on power up.
An “Invalid Entry Signal” sounds if the membrane switch tail is not connected.

KEY

HIDDEN FUNCTION

BAKE

Temperature Calibration Offset

BROIL

Temperature Scale Selection (°F / °C)

OFF/CANCEL

Recall Last Failure Code

START/ENTER* Software Revision Number

Illumination At Power Up
The electronic display powers up with the entire vacuum display area illuminated for three
seconds.
The three second time period can be overridden by pressing any key.

TIMER SET

Disable / Enable Timer Reminder
Signals

COOK TIME

Disable / Enable Cycle End Audible
Signals

STOP TIME

Disable / Enable Valid Data Entry
Signals

TBD

Audible Signal Pitch Control

* Recall last failure code function or failure mode.

Tulsa/Oxford Manufacturing
Test Sequence
This test is available for only the first minute
after power up.
The test is accessed by pressing the CANCEL,
CANCEL, and START keys. The routine will
present a blank display, then any system or
control failures will be detected in two seconds.
Exit the test sequence by pressing the OFF/
CANCEL key.

3-3

— NOTES —

3-4

COMPONENT ACCESS
This section instructs you on how to service each component inside the Self-Cleaning Slide-In Gas
Range. The components and their locations are shown below.

COMPONENT LOCATIONS
Cooktop Components

Not Shown: Electronic Oven Control

Gas Valves /
Ignition Switches

Spark Module
(DSI)

Control
TOD

Door Latch
Assembly

Cooling Fan
TOD

Surface Burner
& Ignitor (4 ea)

Gas Valves /
Ignition Switches

Oven & Rear Components
Cooling Fan
(Rear Of Unit)
Broil Burner
& Ignitor

Oven
Temperature
Sensor

Oven Light

Oven TOD
(Rear Of Unit)

Bake Burner
& Ignitor

Gas Distribution Valve
(Rear Of Unit)

4-1

REMOVING THE CONTROL PANEL AND THE ELECTRONIC
OVEN CONTROL BOARD & USER INTERFACE
4.

WARNING

To remove the control panel:
a) Pull the knobs off the gas valves.
b) Remove the two screws from the sides
of the end caps.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

Screw
Right
End Cap

Unplug range or disconnect power.
Turn off gas supply to range.
Remove the two grates from the top of the
range.

c) Open the oven door and remove the six
screws from the bottom of the control
panel (two end cap screws and four
control panel screws).

Grates

End Cap Screw (2)

Control Panel Screw (4)

d) Close the oven door.
e) Pull the control panel forward and remove the two end caps.
f) Disconnect the wire connectors from
the electronic oven control board at P2,
P3, and P4.

Electronic Oven
Control Board

P4

4-2

P3

P2

5.

To remove the electronic oven control
board:
a) Remove the control panel (see step 4).
b) Disconnect the ribbon cable from connector P1.
c) Remove the three screws from the electronic oven control board. Lift the bottom of the board slightly, slide the top
edge out from under the holders, and
remove the board.

3 Screws

Ribbon Cable P1

d) Remove the four screws from the control panel bracket and remove the
bracket.
Control Panel Bracket Screws

e) Lift one of the corners, and peel the
user interface off the control panel.

Holders

Peel Off

6.

To remove the user interface:
a) Remove the control panel (see step 4).
b) Remove the electronic oven control
board (see step 5).
c) Remove the two screws from the electronic oven control board bracket and
remove the bracket.

User Interface

Board Bracket Screws

4-3

REMOVING THE IGNITION SWITCHES, A GAS VALVE,
AND THE CONTROL AND COOLING FAN TODS
1.
2.
3.

WARNING

Unplug range or disconnect power.
Turn off gas supply to range.
Remove the two grates from the top of the
range.
Remove the control panel (see step 4 on
page 4-2 for the procedure).

4.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.

Right Gas Valves &
Ignition Switches

Left Gas Valves &
Ignition Switches

Failure to do so can result in death or
electrical shock.
Control TOD (N.C.)
Opens @ 96°C (205°F)
Resets @ 74°C (165°F)

Cooling Fan TOD (N.O.)
Resets @ 70°C (158°F)
Closes @ 60°C (140°F)

L1

N
W

GND
BK

OVEN CONTROL
P4-3

BK

TRANSFORMER P4-1

W

W
OVEN LIGHT 1

OVEN LIGHT RELAY
K-4
P4-4

DOOR
SWITCH

COM Y

Y

Y

Y

V

V

V

V

CONTROL TOD
96.1°±3°C
(205°±6°F)

W
OVEN TOD
120°+10°-0°C
( 248°+18°-0°F)

BK/W

W

P3-3
OVEN LIGHT 2

N.O.

OVEN
TEMP
SENSOR

t°

LATCH RELAY
K-3
P4-5

P3-4

LATCH DRIVE
BR

P3-6
COOLING
FAN RELAY
K-8
P4-7

P3-7

W

M
COOLING
FAN MOTOR

GY

M
DOOR LATCH
SWITCH

BU

N.O.

P3-2

BU

COM

BROIL RELAY
K-2
P2-1

BU

BAKE RELAY
K-1
P2-4

R

P3-1

P2-2

BK

G
GND
BK

GY
SURFACE BURNER
IGNITION SWITCHES

BK

BK

BK

COOLING FAN TOD
70°±3°C
(158°±6°F)

BK

4-4

W

5. To remove the ignition switches:
NOTE: The ignition switches must be replaced
as an assembly. They cannot be replaced individually.
a) Pull the ignition switches and unsnap
them from the gas valves, then remove
them from the valve stems.
b) Disconnect the ignition switch wire connector from the main harness and remove the switches.

7.

To remove a control or cooling fan
TOD:
a) Remove the wires from the terminals.
b) Remove the mounting screw.
Control Or Cooling Fan TOD

Ignition Switch
Connector

REASSEMBLY NOTES:
• Before reinstalling the gas valve, make sure
that the rubber seals on the mounting screw,
and on the valve, are not cracked or damaged. If they are, replace them.
• Perform a leak check on the gas valve after
reinstalling it. Use a soap bubble method to
perform the check.

Ignition Switches

6.

To remove a gas valve:
a) Remove the ignition switch from the gas
valve you are servicing (see step 5).
b) Remove the 1/2″ gas line connector
from the gas valve.
c) Remove the 1/4″ hex-head gas valve
mounting screw and its rubber seal
from the front of the gas manifold.

1/2″ Gas Line
Connector

Gas Valve

Seals

Gas Valve Screw

4-5

REMOVING THE DOOR LATCH ASSEMBLY
AND THE SPARK MODULE (DSI)
b) Remove the two top screws from the
door latch assembly bracket.

WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.

c) Pull the door latch assembly forward as
far as it will go, and disconnect the
wires from the terminals of the two
switches and the motor.
d) Remove the door latch assembly from
the unit.

Unplug range or disconnect power.
Turn off gas supply to range.
Remove the two grates from the top of the
range.
Remove the control panel (see step 4 on
page 4-2 for the procedure).

Spark Module

5.

Top Door Latch Screws

Motor White Brown
Door Switch
(2 Yellow)

Latch Switch
(2 Blue)

Door Latch Assembly

To remove the door latch assembly:
a) Open the oven door and remove the
two front mounting screws from the air
vent.

Front Door Latch Screws

4-6

6.

To remove the spark module (DSI):
a) Remove the bracket mounting screw.

b) Pull the spark module forward as far as
it will go and disconnect the wires from
the terminals, then remove the spark
module from the unit.
c) Remove the spark module mounting
screw from the bracket and remove the
module from the bracket.

J1
Spark Module Screw

BU OR RD YL

GN WH BN

Module Screw

4-7

REMOVING THE COOKTOP, AND A
SURFACE BURNER & IGNITOR
5.

WARNING

6.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.

Burner Head
W/2 Screws

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
Remove the grates, the vent cover, and
the burner caps from the top of the range.
Grates

Remove the control panel (see step 4 on
page 4-2 for the procedure).
Remove the two screws from each of the
burner heads and lift the heads off the
cooktop.

7.

To remove the cooktop:
a) Remove the three screws from the front
cooktop bracket and remove the
bracket.

Burner Cap (4)

3 Cooktop Bracket Screws

Vent
Cover

b) Remove the screws from the left, right,
and rear trim pieces and remove the
trim from around the cooktop.

Side Trim
Screws

4-8

Rear Trim
Screws

e) Remove the two hex-head bracket
screws and remove the burner from the
bracket.

c) Lift the cooktop off the top of the unit
and set it aside.

Bracket Screws

9.

8.

To remove a surface burner:
a) Remove the cooktop (see step 7).
b) Remove the gas line.
c) Disconnect the ignitor wire from the
terminal.
d) Remove the two bracket screws from
the burner box.

To remove an ignitor:
a) Remove the surface burner from the
burner box (see step 8).
b) Remove the screw from the ignitor.

Ignitor Screw

Surface Burner

Ignitor Wire

Gas Line Nut
Bracket Screw (1 of 2)

4-9

REMOVING THE REAR PANEL
5.

WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.

Remove the eleven screws from the rear
panel and remove the panel.

Screw
(1 of 11)

Rear Panel

1.
2.
3.
4.

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
From the rear of the unit, remove the four
screws from the top bracket and remove
the bracket.

Top Bracket
4 Screws

4-10

REMOVING AN OVEN LIGHT SOCKET ASSEMBLY
5.

WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

4.

Unscrew the lens and bulb from the oven
light socket assembly and remove them.

Oven Lens & Bulb

6.
7.

Unplug range or disconnect power.
Turn off gas supply to range.
Open the oven door, remove the racks
from inside the oven, then close the oven
door.
Pull the range out of its mounting location
so that you can access the rear of the unit.

8.

Oven Light Socket

Remove the rear panel from the unit (see
page 4-10 for the procedure).
Disconnect the two wire connectors from
the oven light socket terminals.
Move the insulation out of the way, and
press in on the two locking tabs of the oven
light socket, then push the socket out of
the liner opening.

Socket Tab

Oven Lights

Oven Light Socket

4-11

REMOVING THE BROIL BURNER AND IGNITOR
4.

WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

To remove the ignitor from the broil
burner:
a) Remove the ignitor cover screw and
remove the cover from the liner.
b) Remove the two 5/16″ hex-head
screws from the ignitor bracket.
Broil Ignitor

Ignitor Cover

Unplug range or disconnect power.
Turn off gas supply to range.
Open the oven door, remove the racks
from inside the oven, then close the oven
door.

Broil Ignitor Screws

c) Pull the ignitor into the oven and disconnect the wire from the terminal.
Ignitor Wire

Broil Burner & Ignitor

4-12

5.

To remove the broil burner:
a) Remove the ignitor from the broil burner
(see step 4).
b) Remove the rear screw from the broil
burner.
c) Loosen the front broil burner screw,
slide the burner off the orifice, and
remove the burner.

Front Screw

Broil Burner

Orifice

Rear Screw

4-13

REMOVING THE BAKE BURNER AND IGNITOR
5.

WARNING

Remove the four screws from the flame
spreader and remove the spreader.

Flame Spreader

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

2 Screws

6.

Unplug range or disconnect power.
Turn off gas supply to range.
Open the oven door, remove the racks
from inside the oven, then close the oven
door.

2 Screws

To remove the bake burner:
a) Remove the screw from the bake burner
bracket.
b) Lift the bake burner off the gas orifice
and slide it back to remove the front
from the chassis slot. Position the burner
and ignitor so you can lift it out of the
lower section of the oven.

Bake Burner &
Ignitor Location
Screw

Bake Burner

4.

Lift the bake burner cover off the flame
spreader.

Bake Burner Cover

4-14

c) Disconnect the wire from the ignitor
terminal.

7.

To remove the ignitor from the bake
burner:
a) Remove the bake burner from the unit
(see step 6).
b) Remove the two 5/16″ hex-head screws
from the ignitor bracket, and slide the
end of the ignitor out of the support.

Ignitor Wire

Ignitor Screws

4-15

Support

REMOVING THE OVEN TEMPERATURE SENSOR
5.

WARNING

6.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

4.

Remove the rear panel (see page 4-10 for
the procedure).
Disconnect the oven temperature sensor
connector from the wiring harness.

Sensor Connector

Unplug range or disconnect power.
Turn off gas supply to range.
Open the oven door, remove the racks
from inside the oven, then close the oven
door.
Pull the range out of its mounting location
so that you can access the rear of the unit.

7.

From inside the oven, remove the screws
from the temperature sensor and remove
the sensor.
Oven Temperature Sensor

Oven Temperature Sensor

Sensor Screws

4-16

REMOVING THE COOLING FAN
5.

WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.

Use a 90° screwdriver, and remove the
two screws from each end of the cooling
fan cover, then remove the cover.

Cooling Fan
Cover

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
Remove the rear panel (see page 4-10 for
the procedure).

6.

Screws
(2 of 4)

Remove the four screws from the cooling
fan and remove the fan from the bracket.

Cooling Fan Screws
Cooling Fan

7.

Disconnect the two cooling fan wires from
the motor terminals.
Motor Wires

4-17

REMOVING THE OVEN TOD

WARNING

Wire Connector
Screw (1 of 2)

Wire Connector

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.
5.
6.

Oven TOD

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
Remove the rear panel (see page 4-10 for
the procedure).
Remove the two wire connectors from the
oven TOD terminals.
Remove the two screws from the oven
TOD and remove it.

N
W

GND

OVEN CONTROL
P4-3

TRANSFORMER P4-1

W

W
OVEN LIGHT 1

OVEN LIGHT RELAY
K-4
P4-4

CONTROL TOD
96.1°±3°C
(205°±6°F)

W
OVEN TOD
120°+10°-0°C
( 248°+18°-0°F)

BK/W

W

P3-3
OVEN LIGHT 2
P3-4

LATCH RELAY
K-3
P4-5

LATCH DRIVE
BR

P3-6
P3-7

4-18

COOLING
FAN RELAY
K-8
P4-7

W

M
COOLING
FAN MOTOR

GY

M

W

REMOVING THE GAS DISTRIBUTION VALVE
4.

WARNING

5.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.

Disconnect the gas lines from the gas
distribution valve.
Remove the four screws from the gas
distribution valve, pull it down to remove
the orifice from the bake burner, and lay it
down so you can access the wires.

Gas Outlet Lines

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.

Gas Inlet Line
Screws (2 of 4)

6.

Disconnect the three wires from the gas
distribution valve terminals.

Gas Distribution Valve

Red
Orange

NOTE: For servicing the Gas Distribution System, refer to Job Aid KR-28, Part Number
8177893.

Blue

Oven Shutoff Valve

4-19

REMOVING THE POWER SUPPLY CORD
5.

WARNING

6.
7.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.

Disconnect the power supply cord connector from the main harness connector.
Remove the green ground wire screw
from the power supply cord.
Release the strain relief from the power
cord and remove the cord from the unit.

Power Supply
Cord Connector

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
Remove the rear panel (see page 4-10 for
the procedure).

Green Ground Wire
Strain Relief

Power Supply Cord

4-20

REMOVING A SIDE PANEL
5.

WARNING

6.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1.
2.
3.
4.

Remove the bottom rear screw for the side
panel you are removing.
Pull the back of the side panel out so it
clears the mounting bracket, then slide the
panel back until the top and bottom brackets are in the panel cutouts, then remove
the panel.
Top Bracket

Unplug range or disconnect power.
Turn off gas supply to range.
Pull the range out of its mounting location
so that you can access the rear of the unit.
Remove the top bracket (see page 4-10
for the procedure).

Top Cutout
Bottom Cutout

Left Side
Panel Screw
Bottom Bracket

4-21

REMOVING & REINSTALLING THE OVEN DOOR
To remove the oven door:
1. Fully open the door.
2. Rotate the locking arm on the door hinge
from the locked “down” position, to the
unlocked “up” position.

3.

Close the door to within six to eight inches,
then pull out on the bottom of the door
while slowly closing the door, and remove
the hinge hangers from the slots in the
chassis.

Locking Arm In The
Locked “Down” Position
Close

To Remove Door

Pull Out

Locking Arm In The
Unlocked “Up” Position

To reinstall the oven door:
1. While tilting the door back slightly from a
vertical position, insert the hinge hangers
into the chassis slots as far as they will go.
Continue to push in on the bottom, and
fully open the door.
2. Rotate the locking arm on the hinge hangers to the locked, or fully “down” position.
3. Open and close the oven door to make
sure that it operates and seals properly.

4-22

REMOVING THE OVEN DOOR GASKET
1.
2.

Fully open the oven door.
Remove the screw from the door gasket
cover and remove the cover.

3.

Starting at one end of the door gasket, pull
the clips out of the liner holes, and remove
the gasket.
Pull Gasket Clips
Out Of Liner Holes

Gasket Cover

REASSEMBLY NOTE: After the door gasket
is installed, make sure that it is even along the
surface of the door when the door is closed.

4-23

REMOVING THE DECORATIVE GLASS AND OVEN DOOR
HANDLE, THE HINGES, AND THE OVEN DOOR GLASS
1.
2.

3.

Remove the oven door from the range
(see page 4-22 for the procedure).
Place the oven door on a padded work
surface with the decorative glass and
handle facing up and the bottom edge
facing the front.
To remove the decorative glass and
handle:
a) Remove the screw from each of the two
decorative glass retainers, and remove
the retainers.

e) Remove the two door handle screws
from each of the brackets and remove
the handle from the decorative glass.

Door Handle Bracket Screws

4.

Decorative Glass Retainers

b) Turn the door 180° so the handle faces
the front.
c) Remove the two door handle bracket
screws.
d) Lift the bottom of the decorative glass
and slide it down so the top clears the
lip of the liner, then lift the glass and
handle off the door liner assembly.

To remove a hinge:
a) Remove the decorative glass and
handle from the door liner (see step 3).
b) Position the oven door liner with the
inner glass facing up.
c) Remove the two screws from the hinge
you are servicing.
d) Lift the door liner and remove the hinge.

Inner Glass

Hinge Screws

5.

Door Handle Bracket Screws

4-24

To remove the two pieces of outer oven
door glass:
a) Remove the decorative glass and
handle from the door liner (see step 3).

b) Position the door liner with the outer
oven glass facing up, as shown.
c) Remove the two screws from the lower
bracket for the outer oven glass.
d) Slide the lower bracket off the first piece
of outer oven glass, then slide the glass
out of the top retainer tabs.

6.

To remove the inner oven door glass:
a) Remove the decorative glass and
handle from the door liner (see step 3).
b) Remove the two hinges (see step 4).
c) Remove the first piece of outer door
glass (perform steps 5b through 5d).
d) Remove the two inner door liner screws
and lift the inner liner off the outer liner.
Inner Liner Screws

Top Retainer Tabs
Outer Glass #1
Inner Glass
Lower Outer Glass Bracket Screws
Inner Liner

e) Remove the three screws from the top
retainer and remove the retainer from
the liner.
Top Retainer Screws

e) Lift the inner oven door glass off the
outer liner.

Inner Glass

Outer Glass #2

Outer Liner

f) For the second piece of outer oven
glass, remove the two screws from the
left bracket, then remove the bracket
and second piece of glass from the
door liner.

Outer Glass #2
Left Bracket Screws

4-25

— NOTES —

4-26

COMPONENT TESTING
Before testing any of the components, perform
the following checks:
• The most common cause for control failure is
corrosion on connectors. Therefore, disconnecting and reconnecting wires will be necessary throughout test procedures.
• All tests/checks should be made with a VOM
or DVM having a sensitivity of 20,000 ohmsper-volt DC, or greater.

• Check all connections before replacing components, looking for broken or loose wires,
failed terminals, or wires not pressed into
connectors far enough.
• Resistance checks must be made with power
cord unplugged from outlet, and with wiring
harness or connectors disconnected.

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

CONTROL & COOLING FAN TODs
Refer to page 4-4 for the procedure for servicing the control and cooling fan TODs.
1. Unplug range or disconnect power.
2.

Turn off gas supply to range.

3.

Disconnect one of the wires from the TOD
under test.

4.

Set the ohmmeter to the R x 1 scale.

5.

For the control TOD (N.C.), touch the
ohmmeter test leads to the terminals. The
meter should indicate continuity (0 Ω).

6.

For the cooling fan TOD (N.O.), touch
the ohmmeter test leads to the terminals.
The meter should indicate an open circuit
(infinite).

Control TOD (N.C.)
Opens @ 96°C (205°F)
Resets @ 74°C (165°F)
Cooling Fan TOD (N.O.)
Resets @ 70°C (158°F)
Closes @ 60°C (140°F)

5-1

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

IGNITION SWITCHES

Refer to page 4-4 for the procedure for servicing the ignition switches.
NOTE: The ignition switches are connected to
each other in a parallel circuit so that if one
switch fails, the others will still operate. To
check each of the ignition switches for proper
operation, perform the following steps.
1. Unplug range or disconnect power.
2.

Turn off gas supply to range.

3.

Remove the control panel and access the
ignition switch connector (see page 4-2 for
the procedure).

4.

Reinstall the knobs on the valve stems.

5.

Disconnect the ignition switch connector
from the wire harness.

6.

Set the ohmmeter to the R x 1 scale.

7.

Connect the ohmmeter test leads to the
pins of the spark module connector.

8.

Press and turn one of the gas valve knobs
to the LITE position. At that point, the
switch should close, and the meter should
indicate continuity.

9.

Continue to turn the knob away from the
LITE position. The switch should open,
and the meter should indicate an open
(infinite ∞) circuit.

10. Repeat steps 8 and 9 for the other ignition
switches. If the readings are not as stated,
replace the entire ignition switch assembly. They are supplied as an assembly and
cannot be changed individually.

5-2

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

DOOR LATCH ASSEMBLY

OVEN TEMPERATURE SENSOR

Motor
Door Switch

Refer to page 4-16 for the procedure for servicing the oven temperature sensor.
1. Unplug range or disconnect power.
Latch Switch

Refer to page 4-6 for the procedure for servicing the door latch assembly.
1. Unplug range or disconnect power.
2.

Turn off gas supply to range.

3.

Disconnect one of the wires from the door
latch assembly component under test.

4.

Set the ohmmeter to the R x 1 scale.

5.

To test the motor, touch the ohmmeter
test leads to the terminals. The meter
should indicate between 2.6K and 3K Ω.

6.

To test the door switch & latch switch:

2.

Turn off gas supply to range.

3.

Disconnect the oven temperature sensor
connector.

4.

Set the ohmmeter to the R x 1K scale.

5.

Touch the ohmmeter test leads to the
oven temperature sensor connector pins.
The meter should indicate as shown in the
chart below.
Temperatures
(°F )
32
75
200
250
350
450
550
650
865
900

a) Touch the ohmmeter test leads to the
COM and N.O. terminals. The meter
should indicate an open circuit (infinite).
b) With the ohmmeter leads connected as
stated in the previous step, press the
switch actuator. The meter should indicate continuity (0 Ω).

5-3

Temperatures
(°C )
0
25
95
120
175
230
290
350
465
480

Resistance
(Ω )
1000
1100
1350
1450
1650
1850
2050
2240
2630
2700

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

OVEN TOD

COOLING FAN MOTOR

Refer to page 4-18 for the procedure for servicing the oven TOD.
1. Unplug range or disconnect power.

Refer to page 4-17 for the procedure for servicing the cooling fan motor.
1. Unplug range or disconnect power.
2.

Turn off gas supply to range.

3.

Disconnect one of the wires from the cooling fan motor.

4.

Set the ohmmeter to the R x 1 scale.

5.

Touch the ohmmeter test leads to the
cooling fan motor terminals. The meter
should indicate between 3 and 6 Ω.

5-4

2.

Turn off gas supply to range.

3.

Disconnect the wires to the oven TOD
terminals.

4.

Set the ohmmeter to the R x 1 scale.

5.

Touch the ohmmeter test leads to the
oven TOD terminals. The meter should
indicate a closed circuit (0 Ω).

WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

GAS DISTRIBUTION VALVE

GAS VALVE
Refer to page 4-4 for the procedure for servicing the gas valves.
To test a gas valve, use a low-pressure manometer, and measure the inlet and outlet pressure across the valve. There should be no pressure drop. If there is a pressure drop, the valve
should be replaced.

Blue
Orange
Red

Refer to page 4-19 for the procedure for servicing the gas distribution valve.
1. Unplug range or disconnect power.
2.

Turn off gas supply to range.

3.

Remove the storage drawer. NOTE: You
can access the gas distribution valve from
inside the drawer area.

4.

Disconnect the wires from the gas distribution valve terminals.

5.

Set the ohmmeter to the R x 1 scale.

6.

Touch the ohmmeter test leads to the
indicated gas distribution valve terminals.
The meter should read as follows:
Terminal 1 (red) to terminal 2 (orange)
= 216 Ω ±30.
Terminal 2 (orange) to terminal 3 (blue)
= 216 Ω ±30.

5-5

CLOCK

KEYPAD LAYOUT
1

2

3

4

5

6

7

8

9

BAKE
BROIL
CLEAN
TEMP UP
TEMP DOWN
COOK TIME
STOP TIME
TIMER SET
TIMER OFF
CLOCK
OVEN LIGHT
HOUR UP
MINUTE UP
HOUR DOWN
MINUTE DOWN
START
OFF/CANCEL

5-6

10

11

12

13

14

15

16

17

18

19

20

DISPLAY BOARD & CONNECTOR PINOUTS

5-7

— NOTES —

5-8

DIAGNOSTICS & TROUBLESHOOTING
DIAGNOSTICS
• All diagnoses of this range must begin with a
normal check of the line voltage, blown fuses,
and failed components.

• All units that have failed during the first few
days of use should be checked for loose
connections, or miswiring.
• All checks should be made with a meter
having a sensitivity of 20,000 ohms-per-volt,
or greater.

FAILURE/ERROR DISPLAY CODES

6-1

HIDDEN EOC FUNCTIONS

TEMPERATURE ADJUSTMENT

The user activates all hidden EOC functions by
pressing and holding the appropriate key for 5
seconds. The chart shows the hidden functions or features.

1. Press and hold the BAKE keypad for five (5)
seconds. The current offset, if any, will be
shown in the 3-digit display. CAL is shown
in the 4-digit display (3 digits on right).
2. Pressing the TEMP keypad “up” arrow (s)
adjusts the temperature in 5.6°C (10°F)
increments in the following sequence: Celsius: 0°, 5.6°, 11.1°, 16.7°,–16.7° –11.1°,
–5.6°, 0°, (Fahrenheit: 0°, 10°, 20°, 30°,
–30°, –20°, –10°, 0°), and so on.
3. Press the START/ENTER keypad to activate the desired temperature adjustment. If
the START/ENTER keypad is not pressed
within 5 minutes, the adjustment is ignored.
4. BAKE temperature adjustment cannot result in operating temperatures higher than
274°C (525°F), or lower than 77°C, (1 70°F),
as measured at oven cavity center.
5. Once the BAKE temperature has been adjusted, BROIL temperatures are automatically offset to the same degree.
6. The CLEAN temperature is also offset automatically when the BAKE temperature is
adjusted. If the BAKE temperature has been
raised, the CLEAN temperature is offset
+3°C (+5°F). If the BAKE temperature has
been lowered, the CLEAN temperature is
offset –3°C (–5°F).

HIDDEN FUNCTIONS

KEY

Temperature calibration offset

Bake

°F to °C

Broil

Recall last failure code

Off/Cancel

Disable/enable cycle end audible
signal

Cook Time

Disable/enable reminder signal

Timer Set

Disable/enable valid data entry
signals

Stop Time

6-2

EZ354
Test Mode: Available for the first 60 seconds after power up.
Enter the Test Mode by pressing:
CANCEL
CANCEL
START
Any system or control failures will be displayed within 2 seconds.

NORMAL DISPLAY

ERROR DISPLAY

Exit the Test Mode by pressing the OFF/CANCEL key.
To recall the last error code, press the OFF/CANCEL key for 5 seconds.
Pressing the indicated keys will show the following displays:
Convection
Bake

Auto Clean
WILL CYCLE LATCH MOTOR

Bake

Min +

Custom
Broil

Clock
WILL CHECK BUZZER

Temp +

OFF/CANCEL
EXIT TEST MODE

Temp –

Hidden Functions
Holding the appropriate key for 5 seconds will activate the hidden function:
BAKE
Temperature Calibration Offset
BROIL
Temperature Scale Selection (°F / °C)
OFF/CANCEL
Recalls The Last Failure Code
START/ENTER
Software Revision Number
TIMER SET
Disables/Enables Timer Reminder Signals
COOK TIME
Disables/Enables Cycle End Signals
STOP TIME
Disables/Enables Valid Date Entry Signals

6-3

TROUBLESHOOTING CHART
PROBLEM

POSSIBLE CAUSE

SOLUTION

Oven will not operate.

Electronic oven control is not set properly.

Reset the oven control (see the Use &
Care Guide for instructions describing the function you are operating).

A delay start has been programmed.

Wait for the start time to be reached.

Range is not plugged in.

Plug power cord into a live AC outlet.

A household fuse or circuit breaker
has opened.

Replace fuse or reset the breaker.

Burner ports are clogged.

Clean burner ports with straight pin.

Burner flames are uneven.

Burner ports are clogged.

Clean burner ports with straight pin.

Burner flames lift off ports, are yellow, or are noisy when turned off.

The air-to-gas mixture is incorrect.

Adjust air shutters for bake or broil
burners.

Burner fails to light.

Top burner ports are clogged. Clean
or replace burner.
Burner makes “popping” noise when
on.

Burner is wet.

Allow burner to dry.

Burners spark.

It is normal for all four burners to
spark briefly when:
• A draft is blowing on the burners.

Allow switch to dry.
Replace the spark module.
Rewire wall outlet.

• A very large pot on burner causes
flame to be unstable.
• The burner is turned on but has not
ignited.
Continuous sparking may be caused
when:
• A switch contact is wet.
• There is a faulty spark module.
• The wall outlet wiring is not
correct.
Control knob will not turn.

Press in on the knob before turning.

If knob is still hard to turn, replace the
gas valve.

The self-clean cycle will not operate.

A delay start time has been programmed.

Wait for the start time to be reached.

The cooling fan is not running.

Check the cooling fan wiring.
Test the control panel shutdown switch.
Replace the motor.

“PF” shows on the display.

There has been a power failure.

Reset the clock.

A failure code (E3, F1, etc.) is showing on the display.

Press the CANCEL/OFF keypad.

If the code does not disappear, refer
to page 6-1, and identify the cause of
the error message to help you correct
the problem.

The keypads do not operate.

The Control Lock has been set.

Press and hold the Control Lock keypad for 5-seconds to unlock the keypads.
The range is not properly grounded.

6-4

WIRING DIAGRAM & STRIP CIRCUITS
WIRING DIAGRAM
L1

N
W

GND
BK

OVEN CONTROL
P4-3

BK

TRANSFORMER P4-1

W

W
OVEN LIGHT 1

OVEN LIGHT RELAY
K-4
P4-4

DOOR
SWITCH

COM Y

Y

Y

Y

V

V

V

V

CONTROL TOD
96.1°±3°C
(205°±6°F)

W
OVEN TOD
120°+10°-0°C
( 248°+18°-0°F)

BK/W

W

P3-3
OVEN LIGHT 2

N.O.

OVEN
TEMP
SENSOR

t°

LATCH RELAY
K-3
P4-5

P3-4

LATCH DRIVE
BR

COOLING
FAN RELAY
K-8
P4-7

P3-7

W

M

P3-6

COOLING
FAN MOTOR
GY

M

W

DOOR LATCH
SWITCH
P3-1

P2-2

BK

G

BU

N.O.
COM

P3-2

BU

BROIL RELAY
K-2
P2-1

BU

BAKE RELAY
K-1
P2-4

R

GND
BK

GY
SURFACE BURNER
IGNITION SWITCHES

BK

BK

BK

COOLING FAN TOD
70°±3°C
(158°±6°F)

BK

W
BK
BROIL SOLENOID

BU

S

OR

OR
R

DSI

BAKE SOLENOID
S

J1
10 9 8 7 6 5 4 3 2

SURFACE IGNITORS

1

GND

Tech Sheet #9757668

7-1

BAKE BROIL

OR

STRIP CIRCUITS
CLEAN

BAKE

7-2

BROIL

OVEN LIGHT

SURFACE BURNER

7-3

CONTROL POWER

7-4

PRODUCT SPECIFICATIONS
AND
WARRANTY INFORMATION SOURCES
IN THE UNITED STATES:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301
FOR KITCHENAID PRODUCTS: 1-800-422-1230
FOR ROPER PRODUCTS:
1-800-447-6737
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN
AUTHORIZED SERVICER
FOR LITERATURE ORDERS:
PHONE: 1-800-851-4605
FOR TECHNICAL INFORMATION AND SERVICE POINTERS:
www.servicematters.com

IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
1-800-461-5681
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN
AUTHORIZED SERVICER

CORPORATION



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