Amadeus Quick Reference Guide

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Amadeus Cryptic Entries
Reference Guide
July 2012
The information in this guide includes functional
updates up to 6 July 2012.
YOUR USE OF THIS DOCUMENTATION IS SUBJECT TO THESE TERMS
Use of this documentation
You are authorized to view, copy, or print the documentation for your personal use only.
None of the Amadeus data included in the documentation may be sold, transferred, redistributed, retransmitted,
published or commercially exploited in any way without the express advance written permission of Amadeus.
This documentation is provided on an “AS IS” basis and Amadeus does not warrant any maintenance or support in
using this documentation.
Data ownership
This documentation is protected by Intellectual Property rights and is the exclusive property of Amadeus. No licence
over these Intellectual Property rights is herein being granted. You acknowledge that the documentation is the
valuable intellectual property of Amadeus and that if you use, modify or distribute the documentation for
unauthorized purposes, you will be liable to Amadeus for any damages it may suffer.
The examples in this document are for illustrative purposes only. The naming of particular airlines, hotels, car rental
agencies, or other companies in these examples does not constitute an endorsement, express or implied, of
Amadeus by these companies or of these companies by Amadeus.
Product offers, prices, terms and other information provided herein are subject to change without notice. You should
determine the appropriateness of any product for your intended purpose and needs.
Amadeus makes no warranty of any kind including but not limited to the implied warranty of merchantability and
fitness for a particular purpose.
© 2012 Amadeus s.a.s.
All Rights Reserved.
Edition 9.2
Job Number 3366
FE N/A
Published by:
Amadeus Global Learning Services (Distribution & IT)
e-mail: learning@amadeus.com
July 2012
© 2012 Amadeus s.a.s - All rights reserved
3
Contents
Introduction 1
Amadeus Information Pages 3
Signing In and Signing Out 7
Calculating, Encoding and Decoding 9
Amadeus Interface Record 11
Timatic 13
Amadeus Air 15
PNR 29
Amadeus Customer Profiles 61
Amadeus Cars 81
Amadeus Hotels 97
Amadeus Rail 115
Amadeus Insurance 121
Amadeus Fares and Pricing 125
Amadeus Ticketing 153
Amadeus Central Ticketing Platform 191
Amadeus Electronic Ticketing 211
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Amadeus Ticketless Access 219
Amadeus Invoice 221
Amadeus Itinerary 225
Amadeus Fax 233
Amadeus Email 237
Amadeus Queues 243
Amadeus Security 255
Amadeus Service Fee Manager 265
Amadeus Offers 269
Index 271
© 2012 Amadeus s.a.s - All rights reserved
1
Introduction
Welcome to the 2012 version of the Amadeus Cryptic Entries Reference Guide. This
edition replaces all previous editions.
Scope and Purpose of this Document
The Amadeus Cryptic Entries Reference Guide is intended for travel and airline office
agents who use the Amadeus central system. It provides a comprehensive list of the
entries and options available through the cryptic interface to the Amadeus central
system. Spaces used in the entries shown in this guide are for illustration purposes only.
Some entries described in this document are not available to all agents, or all markets,
or all airlines.
Entries not supported in all markets are indicated as
market-specific.
Entries not supported by all airlines are indicated as airline-
specific.
This version of the document does not include entries that are for airline agent use only.
Using this Document
This document is divided into the main functional areas. These are listed in the table of
contents at the front of the document. There is also a detailed index at the back of the
document to help you quickly find information.
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Finding Help in Amadeus
For Amadeus Online Help on any subject that you find in the Quick Reference Guide,
enter HE followed by the relevant transaction code, always shown in bold. You can also
enter HELP for other ways to find information.
Note: A Searchable, online version of this document is also available from the Amadeus e-
Support Centre home page.
Here is the link to the Amadeus e-Support Centre:
https://mye-supportcentre.amadeus.com
© 2012 Amadeus s.a.s - All rights reserved
3
Amadeus Information Pages
Category list
GO
Online Help subject list
GO/HEL
Car page list
GO/HEL/CAR
Main topic list
GG AIS
Index
GG A
Airlines in Amadeus
GG PCA
Airlines in Amadeus: access levels
GG PCALACC
Airlines in Amadeus: function levels
GG PCALFUN
Amadeus functions supported by a specific airline
GG PCA LH
Airlines supporting Electronic Ticketing
GG PCALETT
Airlines “on request”
GG PCA, GPREQ
Airlines recently removed from availability displays
GG PCA, GPCNL
Airlines with rate desk pricing
GG PCA, GPRDP
List of airlines having their own Information Pages
GG AIR AIS
Information provided by a specific airline
GG AIR LH
Airline’s city information
GG AIR LH JNB
Air alliances index
GG ALLIANCE
Display a page in your language
GG AIRAFBAGS;FR
Amadeus training schedule
GG TRAINING
Information about Amadeus Car Reservation
GG CAR
Information about a specific car company
GG CAR ZE
Information about car company’s facilities at airport
GG CARZI LHR
Information about Amadeus Hotel Reservation
GG HTL
Information about a specific hotel chain
GG HTL SI
Information about Amadeus Rail Reservation
GG RAIL
Information about Amadeus Ferry Reservation
GG FERRY
Product announcements in Amadeus
GG NEWS
Weather forecast for a specific city
GG WEA NCE
Information about a specific airport
GG APT NCE
Information about a specific country
GG COU IE
Information from a specific Amadeus ACO
GG AMA GB
Information about Amadeus input and output codes
GG CODE
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Office Briefing Pages
Display your office briefing page
GD
Display another office‘s briefing page
GD/NCE1A0900
Edit your office briefing page
GMD
Displaying the Amadeus Information Pages Update Summary Panel
Updated today and yesterday
GN
Updated during the last xx days (up to 59 days)
GNxx
Updated during a specific date range
GN 15AUG-30AUG
Printing, Scrolling, and Searching in Information Pages and Online Help
Print an Amadeus Information Pages page
GL
Print a line
GL5
Print a range of lines
GL7-19
Print the first 10 lines
GL/10
Search for text on an Amadeus Information Pages page
GSL/fares/
Move to a page within the same subject, by keyword
GP COR
Redisplay the last Amadeus Information Pages screen
MPGG
Move to a line within the page
MS22
Move down, move up, move top, move bottom
M or MD, MU, MT, MB
Return and move down
MDGG
Return and move up
MUGG
Return and move to the bottom of the page
MBGG
Return and move to the top of the page
MTGG
Display current page in another language
GP;SP
Amadeus Information Pages
© 2012 Amadeus s.a.s - All rights reserved
5
Updating Amadeus Information Pages
These entries are dependent on security.
Edit an Amadeus Information Pages page
GMP
Edit a language version of a page
GMP;FR
Modify keywords for a page
GMI
Create a page
GAI
Delete a page
GDI
Delete a language version of a page
GDI;FR
Insert a number of blank lines in a screen
I08
Delete a number of blank lines in a screen
D12
Copy and add lines within a page
GCC 1-3.106
Copy and replace lines within a page
GCO 1-3.106
Move and add lines within a page
GMM 1-3.106
Move and replace lines within a page
GMO 1-3.106
Copy and add lines from one page to another
GCO 1-3.106 SUB/PGE 12
Copy and replace lines from one page to another
GCO/CAT/SUB/PGE 1-3.CAT/
SUB/PGE 12
Display first occurrence of a text string in a page
GSL/TRAINING MANUAL/
Display all lines in a page that contain a text string
GAL/CAR VOUCHER/
Display instant marketing messages
GG AIM
Globally find and replace text
G@C/OLDTEXT/NEWTEXT/**
Explanation of how to edit Amadeus Information Pages
HE AIS EDIT
Amadeus Online Help Pages
Main subject index
HE
Help on help
HE HE
Help on a specific transaction
HE NM
Help on a specific topic
HE PNR NAME
Step-by-step instructions for common tasks
HE STEPS
Help on the last transaction entered
HE/
List of updates to online help
HE UPDATES
Move to the table of contents for the current subject
GP IND
Redisplay the last help screen
MP HE
© 2012 Amadeus s.a.s - All rights reserved
7
Signing In and Signing Out
Basic sign-in entry to the first available work area
JI 2345XY/GS
Sign in to work area A
JI A2345XY/GS
Sign in to multiple work areas
JI A/B/C/D2345XY/GS
Sign in to all work areas
JI*2345XY/GS
Sign in to another work area
JXB
Redisplay the sign-in message
JB
Display the status of work areas
JD
Move to a specific work area
JMB
Move to a work area by agent sign
JMXY
Suspend a work area temporarily
JS
Sign out of the current active work area
JO
Sign out of multiple work areas, with the same agent
JOB/C/D
Sign out of all work areas
JO*
Remote sign-out (with password)
JUR 1234XY/AMADEUS1
Remote sign-out of shared agent sign (with
password)
JUR 1234XY/AMADEUS1/
T-0908C4CD
Remote office jump
JUM/0-AMS1A2100/
T-09ABC123/1234AB/SU
Remote office sign-in
JUI/O-NCE1A0900
Remote office sign-out
JUO
Recall last entry
RE
Recall entry before last
RE2
AGENT PREFERENCES
Depending on the security settings for your office, you may be able to set and change some
system attributes such as your preferred insurance provider, whether you want to see distances in
miles or kilometers, and in which language you want to see information. See Preferences Attributes
on page 259 for a list of attributes and the possible values.
Display agent preferences
JGD
Update agent preferences
JGU/LNG-SP/RAI-2V
Reset preferences to office defaults
JGR/ALL
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
PRACTICE TRAINING
Practice Training is a reproduction of the distribution system. All Amadeus cryptic transactions can
be used in this environment.
Sign in to Practice Training
JJ 2345XY/GS
Sign out of Practice Training
JO
When signed in to Practice Training in the Amadeus Selling Platform, do not make bookings in
market-specific applications such as Tour and Rail providers, as these applications are not part of
the Practice Training environment.
© 2012 Amadeus s.a.s - All rights reserved
9
Calculating, Encoding and
Decoding
CALCULATING
Add
DF 50 ; 40
Divide
DF 40 / 20
Subtract
DF 20 - 10
Multiply
DF 20 * 30
Divide, then divide again
DF40/4/2
Add then multiply
DF(8;3)*4
Decimal to hexadecimal
DKDH103
Tax base and totals
DF386P10
ENCODING AND DECODING
Find code for a location
DAN CHICAGO
Decode a nationality code
DC NOR
Code from part of name
DAN CIN*
Decode a country
DC GB
Show associated locations
DAN PARIS/S
Decode the EMU
DC EMU
Encode a country, find a
nationality code
DC FRANCE
Decode a state
DNS USFL
Encode a state
DNS FLORIDA
Decode an airline code
DNA LF
Encode an airline
DNA DELTA
Decode an airline number
DNA 057
Encode an aircraft
DNE AIRBUS
List the boarding points for
a city
DB LON
Encode a hotel
DNH RAMADA
Decode an aircraft type
DNE M54
Encode a car company
DNC AVIS
Decode a hotel chain
DNH RA
Encode a hotel rate
DNN AMERI
Decode a car company
DNC ZI
Encode tour or rail
provider
DNP AMTRAK
Decode a hotel rate
DNN AMX
Decode car equipment
CE PHN
Decode tour or rail
provider
DNP 2V
List connect points
DXCCDANC
List the states or provinces
for a country
DNS US
DNS CA
Find location for a code
DAC CHI
List of provider's special
car equipment
CE/CO-ZI
All associated locations
DAC CHI/ALL
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
CONVERTING
Converting Between Metric And Imperial
Miles to kilometers
DKMK50
Kilometers to miles
DKKM80
Celsius to Fahrenheit
DKCF32
Fahrenheit to Celsius
DKFC90
Pounds to kilograms
DKPK 20
Kilograms to pounds
DKKP 9
Converting Currency
See Currency Conversion on page 125.
DATES, DAYS, AND TIMES
Display current system day/date/time
DD
Day for a specific date
DD19JUL05
Date a number of days earlier
DD15MAR/-35
Date a number of days later
DD12APR/21
Dates earlier and later
DD15MAR/-23/14
Days between dates
DD3MAR/15APR
Days between dates in different years
DD3MAR08/12FEB09
Current time in a city
DDPAR
Compare times in different cities
DDPAR1800/NYC
Elapsed journey time
DDFRA2125/SYD0535+2
Elapsed journey time allowing for US time zones
DDP0640/E2229
CHECK DIGIT
(OP)ATB Tickets
(OP)ATB tickets: all coupons except flight coupons
DG 057 2190154701/7
(OP)ATB tickets:: specific flight coupons
DG 3 057 2190154701/7
(OP)ATB tickets: all unused flight coupons
DG 1 057 2190154701/7
(OP)TAT tickets: all coupons except flight coupons
DG 1234567890/7
(OP)TAT tickets: specific flight coupons
DG 1 1234567890/7
© 2012 Amadeus s.a.s - All rights reserved
11
Amadeus Interface Record
WORKING WITH THE APPLICATIONS QUEUE
Display status of the applications queue
BB
Start transmission
BASTART
Stop transmission
BSSTOP
Display a list of Amadeus Interface Records
BD
Display a list of Amadeus Interface Records starting
with sequence number
BD0819927023
Display a list of Amadeus Interface Records created
on a specific date (transmitted and untransmitted)
BD07AUG
Display a list of Amadeus Interface Records created
on a specific date (transmitted only)
BL07AUG
Display a counter of Amadeus Interface Records on
the applications queue (untransmitted only)
BC
Display incomplete Amadeus Interface Records
BDTK
Display an Amadeus Interface Record from a list
BI1234567890
Display number of PNR record locators on queue
BCP
TRANSMITTING AMADEUS INTERFACE RECORDS
Transmit Amadeus Interface Records by date
BA07AUG
Transmit Amadeus Interface Records by IATA
number
BA00498936
Transmit Amadeus Interface Records by office ID
BAPARAX2100
Retransmit Amadeus Interface Records by date
BR07AUG
Retransmit Amadeus Interface Records by sequence
number
BR100000014
Retransmit a range of Amadeus Interface Records by
sequence numbers
BR100000014-100000019
Retransmit Amadeus Interface Record to a shadow
or mirror destination
BR/L12
VOIDING AND RESTORING
Void an Amadeus Interface Record by sequence number
BV1234567890
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Restore a manually voided Amadeus Interface Record
BO1234567890
MANUALLY CREATING AN AMADEUS INTERFACE
RECORD
Create an accounting Amadeus Interface Record
manually
TTP/BTK
Create an IMR manually
BT
Create an IMR for specific passengers and Amadeus
Interface Record segments
BT/P2/S3-4
Create an IMR for specific auxiliary segments
BT/A5-6/S0
Create an IMR for MCO elements
BT/L3-5
Create an IMR and send to a shadow location
BT/H5
SHADOW AND MIRROR DESTINATIONS
Generate an Amadeus Interface Record to a
shadow destination on demand
TTP/H1
Generate a mirror Amadeus Interface
Record/IMR with the FK element
FKMIAUS2M01/LAXUS2CTS/LONUF2100
Retransmit an Amadeus Interface Record to the
primary and shadow destinations
BR1302165310/H1
Retransmit an Amadeus Interface Record to the
shadow destination only
BR1302165310/I1
Retransmit an Amadeus Interface Record to the
primary and mirror destinations
BR1302165310/M1
Retransmit an Amadeus Interface Record to the
mirror destination
BR1302165310/R1
Retransmit an Amadeus Interface Record to the
shadow or mirror destinations (from the PNR)
BR/L12
© 2012 Amadeus s.a.s - All rights reserved
13
Timatic
Amadeus Online Help on Timatic
HETI
Timatic Help on Timatic
TIHELP
Index for rules, terms and definitions
TIRULES
Index for news items
TINEWS
Mask for visa information
TIFV or TI/VISA
Mask for health information
TIFH or TI/HEALTH
Mask for visa and health information
TIFA or TI/ALL
Visa information referencing the PNR
TIRV/NAUS/S4-6
Health information referencing the PNR
TIRH/S4-6
Health and Visa information referencing the PNR
TIRA/NAMIA/S4-6
Display country names and country codes
TIRCC
Display the city list for a specific country
TIRCC/IT
Display country group codes and country group names
TIRGL
Display member countries from group codes (example
European Economic Area)
TIRGL/EEA
Australian Visas (ETAS)
Application
TIETAR
Inquiry
TIETAQ
History Inquiry
TIETAH
Check-in Inquiry
TIETAC
Display ETAS help
TIETAS
Printing a Timatic Response
First page
WRAP581A06BF/TIRA/NAUS/EMLON/DEDEL
Next page
WRAP581A06BF/TIPN
Scrolling in Timatic
Next screen
MD
Last page
MB
Previous screen
MU
Top of the page
MT
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Timatic Database Full Text
You can search for information using the Timatic full text database. You specify the country and
section you are interested in (mandatory), and you can also specify a subsection (optional).
Entry Format
TIDFT/
3-letter city or airport code or 2-letter country code /Section (see below)
/Subsection (optional, see below)
Sections
Subsections that can be used with
each section (described below)
CS
Customs
IM PE EX BC NO
CY
Currency
IM EX NO
GE
Geographical
HE
Health
PA
Passport
WA PT VA RE CR ML AI MI NO
PV
Passport and visa
WA PT VA RE CR ML AI MI NO
SR
Stateless persons and refugees
TX
Airport tax
VI
Visa
WA VS TW SE CR ML IS AI MI CO
Subsections (optional)
WA
Warning
SE
Merchant Seaman
PT
Passport Exemptions
IS
Issue
VA
Validity
CO
Compulsory Currency Exchange
RE
Admission or Transit Restrictions
RP
Re-entry Permit
AI
Additional Information
EP
Exit Permit
MI
Minors
IM
Imports
NO
Notes
PE
Pets
VS
Visa Exemptions (except TWOV)
EX
Exports
TW
Transit without visa (TWOV)
BC
Baggage Clearance
Example Entries
Customs policy on pets in USA
TIDFT/NYC/CS/PE
French geography
TIDFT/FR/GE
Passport validity for UK
TIDFT/ABZ/PA/VA
Currency export restrictions from Russian Federation
TIDFT/LED/CY/EX
© 2012 Amadeus s.a.s - All rights reserved
15
Amadeus Air
AVAILABILITY AND SCHEDULES
Availability Display Codes
Neutral Availability
AN
Availability by arrival time
AA
Availability by departure time
AD
Availability by elapsed time
AE
Schedule Display Codes
Neutral Schedule
SN
Schedule by arrival time
SA
Schedule by departure time
SD
Schedule by elapsed time
SE
Unless otherwise specified, these codes can be used with any of the entries and options listed for
Availability and Schedules. Since the AN code has been used in all the examples, simply replace it
with AA, AD, AE, SN, SA, SD, or SE to request the corresponding display.
Also note that all basic entries can be used in combination with any of the display options.
Basic Entries: One-Way Routing
One-way routing, specified date, city pair, time
AN11JULHOULAX1430
Local time if today is 11JUL, or 0000 in the future
AN11JULHOULAX
Current day departure, specified time
ANMIAATL1130
Current day departure, local time
ANMIAATL
Departure city is the same as the office profile
AN11JULNYC1130
Current location and current day departure, local time
ANATL
Seven-day search
AN/11JULMADNYC1430
Day of the week
ANTU/MIAATL
Carrier-preferred display
ANCO11JULMADNYC1430
Alliance display: Star Alliance (*A)
AN*A15APRAMSBKK
One World Alliance (*O)
AN*O15JANLONNYC
Sky Team Alliance (*S)
AN*S15SEPPARMEX
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Edition 9.2
Back to Amadeus display
AN1A11JULMADCPH1430
Basic Entries: Round Trip
Round-trip routing, specified dates and times
AN11JULMADCPH8A*23AUG2P
Round trip, returning on the same day
AN11JULMADCPH*
Departure on current day, local time
ANMADSCL*11JUL1200
Carrier-preferred display
ANCO11JULHOULAS*15JUL2P
Seven-day search
AN/11JULMADBKK*29JUL7A
Basic Entries: Dual City Pair
Dual city pair display, specified dates
AN9JULFRAMAD*23JULBCNDUS
Second pair a number of days later
AN11JULMADCPH*+4STOBCN
Same day availability
AN9JULMADFRA*DUSBCN
Carrier-preferred display
ANTG5OCTBKKJKT*9OCTHKGSIN
Open-jaw availability
AN12OCTFRAMAD*BCN
Search previous and next days
AN15JULSINBKK/S+2
Seven-day search
AN/8FEBANCNOU*//3MARPPTANC
Display Options
Airline preference (maximum six)
AN11JULMADCPH13/ASK,IB
Airline preference for at least one segment
AN11JULDUBMEX/AEI,YY
Availability for a specific flight number
AN11JULATHROM/AAZ717
Include non-participating airlines (schedules
only)
SN30SEPLHRJFK/AYY
Operating flights only
AN15JANLONSYD/A+BA
Exclude specific airlines (up to three)
AN11JULMADCPH/A-SK,IB
All airlines in an alliance: Star Alliance (*A)
One World Alliance (*O)
Sky Team Alliance (*S)
AN15JANLONNYC/A*A
Number of seats (maximum nine)
AN11JULSINFRA/B3
Specified cabin type (maximum two)
AN11JULSINSYD/KF,C
AN11JULSINSYD/KY
AN11JULSINSYD/KW
AN11JULSINSYD/KM
Specified classes (maximum three)
AN11JULLHRBOM/CF
Specified classes on at least one segment
AN15SEPJFKAMS/CF,Y,+
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
17
Specified classes on all segments
AN15SEPJFKAMS/CF-Y
Group classes
AN12JUNLONSIN/ABA/RGRP
Frequent flyer redemption classes
AN01NOVLONMAN/ABA/RRED
Time window
AN12JUNLHRFRA1000/W2,3
Connecting city, minimum connecting time
AN11JULMADTYO14/XBKK
Connecting city, specified connecting time
AN11JULMADTYO15/XBKK150
Connecting cities (up to two)
AN11JULLONTYO14/XBKKHKG
Connecting cities, specified connecting time
AN11JULLONTYO14/XBKK150HKG120
Exclude a connecting city (up to two)
AN11JULLONTYO14/X-BKK
Non-stop flights only
AN11JULLAXNYC/FN
Direct flights only
AN11JULLAXNYC/FD
Connections only
AN29APRLAXNYC/FC
Online connections only
AN29APRBRENYC/O
Specific connections (maximum three)
AN15JULPARSYD/XLON,FRA,BKK
Specific connections, all connect points
(maximum five)
AN15JULPARSYD/XLONBKKSIN
Flights with meals only
AN29APRNCEMRS/FM
Charter flights only
AN29APRYOWFLL/DC
Scheduled flights only
AN29APRYOWFLL/DS
Both scheduled and charter flights
AN29APRYOWFLL/DM
Combination of flight options
AN11JULLAXNYC/FN,D,M
Time in 12-hour clock format
AN29APRJKTPER/T12
Time in 24-hour clock format
AN29APRJKTPER/T24
European Union zone neutral display
AN29APRSYDTYO/ZEU
United States zone neutral display
AN29APRSYDTYO/ZUS
Expand horizontal display (79 characters)
AN29APROSLCPH/H-ON
Reduce horizontal display (64 characters)
AN29APRATHCDG/H-OFF
Expand vertical display (12 flights)
AN29APRCDGLIS/V-ON
Reduce vertical display (six flights)
AN29APRCDGLIS/V-OFF
Availability with discount (product availability)
AN28APRMPLCAS/RCH
Scrolling Entries: One-Way Display
Move to the previous screen
MU
Move to the next screen
M or MD
Move to the original screen
MO
Redisplay a cleared screen
MP
Move to the previous day
MY
Move to the next day
MN
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Scrolling Entries: Round Trip and Dual City Pair
Move down, first city pair
MDF
Move down, second city pair
MDS
Move up, first city pair
MUF
Move up, second city pair
MUS
Previous day, first city pair
MYF
Previous day, second city pair
MYS
Next day, first city pair
MNF
Next day, second city pair
MNS
Return to Neutral Display or Seven-Day Search
Last screen displayed
MPAN
Original screen displayed
MOAN
Previous screen
MUAN
Next screen
MDAN
Change Entries
To change from an availability display
AC
To change from a schedule display
SC
All the change entry examples below use the AC code: simply replace AC with SC to request the
corresponding display.
Change Entries: One-Way Routing
Airline preference (maximum, three)
AC/ALH,IB
City pair
ACBCNFRA
City of origin
ACBCN
City of destination
AC//FRA
Continuation from current destination
AC/NLAX
Number of seats
AC/B4
Class of service (maximum, three)
AC/CF
Cancel, show all classes
AC/C
Flights with meals
AC/FM
Connecting city, minimum connect time
AC/XLON90
Connecting cities, minimum connect time
AC/XBCN20LON90
Departure time
AC1845
Departure date
AC18MAY
Departure five days earlier
AC-5
Departure three days later
AC3
Change to carrier-preferred display
ACAF/
Change to Alliance display: Star Alliance (*A)
AC*A/
Change to Alliance display: One World Alliance (*O)
AC*O/
Change to Alliance display: Sky Team Alliance (*S)
AC*S/
Change to Amadeus display
AC1A/
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
19
Return to last Direct Access display
1YY/
Direct Access for a specified airline by referencing display line
ACL2
Direct Access by referencing display line and connecting flight
line
ACL2/3-4
Direct Access to a specified airline and class by display line
ACL2Y
Direct Access for airline/class by display and connecting flight
lines
ACL2/3Y
Return routing, date and time specified
ACR24JUL2130
Return routing on the day of arrival after 1800 hours
ACR
Return routing on the day of arrival, time specified
ACR1345
Return seven-day search from the day of arrival
AC/R
Change to a fare display (common fares)
ACFQ
Change to a fare display for the airline on line one
ACFQ1
Change to a fare display, specific airline
ACFQ/ALH
Change to a fare display, specific class of service
ACFQ/CY
Change to a fare display for specific airline and class of service
ACFQ/ALH/CF
Change Entries: Round Trip and Dual City Pair
Departure times, both city pairs
AC0800*1700
Date of travel, both city pairs
AC15NOV*20DEC
Class of service, both city pairs
AC/CC*/CF
Cancel, show all classes, both city pairs
AC/C*/C
Departure date three days earlier, first city pair
AC-3*
Board point, first city pair
ACCPH*
Connection point and connecting time, first city pair
AC/XBRU50*
Display return flights, first city pair
ACR19NOV0800*
Change to single city pair display, using first city pair
ACF
Departure date three days later, second city pair
AC*3
Destination city, second city pair
AC*//FRA
Origin and destination cities, for second city pair
AC*MRSPAR
Change to single city pair display using second city pair
ACS
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Edition 9.2
Change Display Type
Availability by arrival time
ACAA
Availability by departure time
ACAD
Availability by elapsed time
ACAE
Availability by neutral order
ACAN
Schedule by arrival time
ACSA
Schedule by departure time
ACSD
Schedule by elapsed time
ACSE
Schedule by neutral order
ACSN
Timetable by arrival time
ACTA
Timetable by departure time
ACTD
Timetable by elapsed time
ACTE
Timetable by neutral order
ACTN
TIMETABLE
Timetable Display Codes
Neutral Timetable
TN
By departure time
TD
By arrival time
TA
By elapsed time
TE
These codes can be used with any of the entries and options. Simply replace TN with TA, TD, or
TE to request the corresponding display.
Basic Entries
One-way routing, specified date, city pair, time
TN11JULCPTCAI0830
Departures from 0000 for a date in the future
TN11JULCPTCAI
Current day, specified time
TNCPTCAI0830
Departure city is the same as the office profile
TN11JULRIO0830
Current day, local time
TNMIARIO
Departure city is the same as the office profile, current day
TNRIO
Carrier-preferred display
TNAF11JULCDGFRA
Alliance display: Star Alliance (*A)
TN*A15APRAMSBKK
One World Alliance (*O)
TN*O15APRAMSBKK
Sky Team Alliance (*S)
TN*S15APRAMSBKK
Back to Amadeus display
TN1A15APRAMSBKK0900
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
21
Display Options
Flights operating on a specific day of the week
TN29AUGHOUMEX1430/WE
Airline preference (maximum three)
TN29AUGFRAROM/ALH,AZ
Include airlines not participating in Amadeus
TN11JULLTNNCE/AYY
Scrolling Entries
Move to the previous screen
MU
Move to the next screen
MD
Move to the original screen
MO
Redisplay a cleared screen
MP
Move to the next week
MN
Move to the previous week
MY
Last neutral display viewed
MPTN
Previous neutral display
MUTN
Original neutral display
MOTN
Next neutral display
MDTN
Change Entries
City pair
TCMUCNCE
Only origin city
TCMUC
Only destination city
TC//FRA
Departure time
TC1845
Date period for a specific date
TC15JUN
Return routing for same city pair, specify date, time, day
TCR16JUL1430/MO
Return routing for same city pair and period as arrival, specified
time
TCR1430
Return routing: same city pair and period, arrival after 1800 (6 pm)
TCR
Day of operation
TC/TU
Change to carrier-preferred display
TCAF/
Change to Alliance display: Star Alliance (*A)
TC*A/
One World Alliance (*O)
TC*O/
Sky Team Alliance (*S)
TC*S/
Change to Amadeus display
TC1A/
Timetable by arrival time
TCTA
Timetable by departure time
TCTD
Timetable by elapsed time
TCTE
Timetable by neutral order
TCTN
Availability by arrival time
TCAA
Availability by departure time
TCTD
Availability by elapsed time
TCTE
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Edition 9.2
Availability by neutral order
TCTN
Schedule by arrival time
TCSA
Schedule by departure time
TCTD
Schedule by elapsed time
TCTE
Schedule by neutral order
TCTN
DIRECT ACCESS
These entries are for availability displays in Direct Access. Except for 1XXSCAD (change to
availability from schedule display), they also apply to schedule displays in Direct Access; simply
replace 1XXAD with 1XXSD, for example. In all cases, replace XX with the two-letter airline code.
To find out if an airline supports Direct Access, enter GGPCA followed by the airline code. Some
Direct Access entries are not supported by all airlines. To view online help for a Direct Access
airline, enter HEDIRXX, where XX is the airline code.
Availability
Basic entry, current day
1XXADMIALIM
Current day, time specified
1XXADMIALIM0900
Date specified
1XXAD8FEBMEXRIO
Date and time specified
1XXAD8FEBMEXRIO0900
Number of seats (maximum nine)
1XXAD8FEBMEXRIO/B3
Class of service
1XXAD8FEBPENSIN/CY
Class of service and number of seats
1XXAD8FEBPENSIN/CY/B3
Specific flight
1XXAD24JULDFWFRA/AXX2510
Specific flight and class of service
1XXAD26JUNMELSYD/AXX100/CF
Specific flight request for other airline
1XXADXX2345Y8FEBWAWATH
Connect point, today
1XXADATLDUS/XFRA
Departure date and minimum connect time
1XXAD8FEBMIAHAM/XFRA90
Departure date and time, connect point
1XXAD3FEBHOUMUC0700/XFRA
Date, time, connect point and class
1XXAD1FEBMELMNL0700/XSIN/CY
Date, time, connect point and time, class
1XXAD8FEBBJSHKG0700/XSHA90/CY
Change Entries
Change to schedule display
1XXACSD
Change to availability display
1XXSCAD
Change to fare display
1XXACFQD
Departure date
1XXAC24FEB
Departure date and time
1XXAC24FEB1400
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
23
Departure a number of days later
1XXAC5
Departure a number of days earlier
1XXAC-3
Departure time
1XXAC1400
Class of service
1XXAC/CM
Connect point
1XXAC/XHKG
Connect point and minimum connect time
1XXAC/XHKG120
City of origin
1XXACDEN
Destination city
1XXAC//SYD
Origin and destination cities
1XXACDENSYD
Return flights, same date and time
1XXACR
Return flights, time specified
1XXACR1400
Return flights, connection point
1XXACR/XATL
Return flights, change of class
1XXACR/CY
Return flights, date specified
1XXACR28FEB
Return flights, date and time specified
1XXACR28FEB1400
Scrolling Entries
Move down
1XXMD
Move up
1XXMU
Last dir access flights display
1YY/
Next day
1XXMN
Previous day
1XXMY
Fare Display
Basic entry, all fares
1XXFQDHNLLAX
Date specified
1XXFQDHNLLAX8FEB
Airline specified
1XXFQDHNLLAX/ACO
Fare type specified
1XXFQDOSAMNL8FEB/EXCN
One-way fares
1XXFQDOSAMNL8FEB/O
Round-trip fares
1XXFQDOSAMNL8FEB/R
Currency
1XXFQDATLSIN8FEB/EUR
Fares in NUCs
1XXFQDATLSIN8FEB/NUC
Airline and global direction specified
1XXFQDATLSIN8FEB/XX/AT
All fare options combined
1XXFQDATLSIN8FEB/XX/NUC/EXCN/R/AT
Flight Information
Basic entry, current day
1XXDO2345
Date specified
1XXDO2345/8FEB
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Edition 9.2
By departure or arrival city
1XXDO2345SFO
By departure and arrival city
1XXDO2345NYCSFO
Airline code, date specified
1XXDOXX2345/8FEB
Airline code, arrival or destination city
1XXDOXX2345/8FEBSFO
Seat Maps
In all cases, replace XX with the appropriate two-letter airline code.
Specific class
1XXSM231/Y/8FEBDUBATL
Class and number of passengers
1XXSM231/Y/8FEBDUBATL/B4
PNR Retrieval
In all cases, replace XX with the appropriate two-letter airline code.
Using the airline’s record locator
1XXRTRQB623
Using name
1XXRT100-MILLER
Using date and name
1XXRT100/15JUL-MILLER
Using origin, name and date
1XXRT100/15JULATL-MILLER
Using origin and destination, name and date
1XXRT830A/15JULATLDCA-MILLER
Other airline
1XXRTAF801/15JULMIAJFK-MILLER
Waitlist display
1XXRTWL801/15JULMIAJFK-MILLER
Time specified
1XXRT830A/15JULATLDCA-MILLER
Display advance seat request
1XX/*B
Display history
1XXRH
From name list
1XXRT10
Display waitlist segments
1XXRTW
FLIGHT INFORMATION
Search and Display
From an availability or schedule display (line two)
DO2
From an availability display, third flight from line one
DO1,3
From a Direct Access display
DO21
From a PNR element
DO3
By airline flight number, current day (short entry)
DOAF2418
By airline flight number (long entry)
DOAF2418/28NOV/NCECDG
By airline flight number, 12-hour clock format
DOAY831/16JUN/T12
By arrival time
DOAF1430/A/12DECMADCDG
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
25
By departure time
DOAF1430/D/12DECMADCDG
Flight information history, if available
DHRG916/10SEP
MCT
Minimum connection time for a specific airport
DMFRA
Minimum connection time for a specific airport, specific date
DMFRA/15DEC
Multiple airport city
DMLON
Multiple airport city, specific date
DMLON/15DEC
Inter-airport connections
DMLGW-LHR
Specific inbound airline
DMBA/LHR
Online
DMCO/IAH/CO
Interline
DMCO/IAH/DL
Interline and inter-airport
DMAF/CDG-ORY/LH
Display a mask for two specific flights
DMS
From PNR flight segments
DM2/4
From availability, dual city pair
DM2*12
Specified arrival terminal
DMCDG2A
Specified departure terminal
DMCDG-2B
Specified arrival and departure terminals
DMCDG2A-2B
Specified airlines and terminals
DMAF/CDG2A-2B/SQ
Specified airlines, airports, and terminals
DMAF/CDG2A-ORYW/AF
Specified terminals at different airports
DMORYW-CDG2B
Check MCT and segment continuity in a PNR
DMI
For a specific segment only
DMI9
For a range of segments
DMI7/9
Display Connect Points
Display neutral connect points for today's date by
travel agency
DRTPARSFO
Display neutral connect points for today's date by
airline office
DRT1APARSFO
Display neutral connect points for specific date
by travel agency
DRT19JULPARSFO
Display neutral connect points for specific date
by airline office
DRT1A19JULPARSFO
Specific airline, all legs
DRTPARSFO/AAF
Specific airline, any leg
DRTPARSFO/AAF,YY
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Edition 9.2
Several airlines
DRTPARSFO/AAF,DL
Specific alliance
DRTPARSFO/A*S
Excluding specific airline
DRTPARSFO/A-AF
Specific alliance excluding specific airline
DRTPARSFO/A*S/A-AF
Specific connect point
DRTPARSFO/XNYC
Any connect point
DRTPARSFO/XNYC,LAX,CHI
All connect points
DRTPARSFO/XLONNYCLAX
Excluding connect points
DRTPARSFO/X-LON,NYC,LAX
Excluding connection (through all connect points)
DRTPARSFO/X-LONNYCLAX
Including number of connect points
DRTPARSFO/N3
Including up to number of connect points
DRTPARSFO/N3+
Carrier-preferred connect points
DRTBA19JULPARSFO
Alliance-preferred connect points
DRT*A19JULPARSFO
NEGOTIATED SPACE
This functionality is only available to you if your office has the security agreements in place to use
negotiated space for specific airlines.
Requesting Negotiated Space Availability
Negotiated Space display
AT30JUNFRALAX
Amadeus Availability including Negotiated Space
AN30JUNFRALAX
Negotiated Space by event name
AV18MAYJAPANCULTURETRIP
Negotiated Space information from availability
LOTI3
Displaying Negotiated Space
Display current Negotiated Space handling table
LOFDIB
Change to Function 1 display method for a specific
airline, at office level
LOFSAF/O/1
Change Negotiated Space display method for specific
airline, at agent sign level
LOFSIB/S/1
Display Negotiated Space handling defaults
LOPDAF
Display Negotiated Space handling exceptions, for a
specific office
LOPDIB/LOCNMIAIF2100
Display Negotiated Space handling exceptions, for a
specific agent
LOPDAF/LOCNMIAIF2100
/SINE0001AA
Display Negotiated Space blocks for a specific flight,
all dates
LOTDIB/FLTNIB450
Amadeus Air
© 2012 Amadeus s.a.s - All rights reserved
27
Display Negotiated Space blocks for a specific flight
when the display is too long
LOTDIB/FLTNIB450/ITEM37
Display Negotiated Space blocks for a specific flight
and date
LOTDIB/FLTNIB450/DATE30JUN
Display Negotiated Space blocks for a specific flight
and effective date
LOTDIB/FLTNIB450/EFFD30JUL
Display suspended Negotiated Space blocks, specific
flight
LOTDCC/FLTNCC1234-SUSP
Display suspended Negotiated Space blocks, specific
date
LOTDCC/DATE12AUG-SUSP
Display suspended Negotiated Space blocks, specific
flight and date
LOTDCC/FLTNCC1234
/DATE12AUG-SUSP
Display inactive Negotiated Space blocks
LOTD6X/FLTN6X710
/DATE30AUG08-INAC
View bookings made against a specific Negotiated
Space block
LOTB1
Display the history of a specific Negotiated Space
LOTH1
Display the full history of a specific Negotiated Space
LOTH1-ALL
Display flights on which your company owns space
LOTLAF/MAY-CC2
Display general Negotiated Space statistics, specific
date
LORELH/DATE01DEC08
Display general Negotiated Space statistics, date
range
LORELH/DATE01DEC08-31DEC08
Display general Negotiated Space statistics, several
dates (up to 6)
LORELH/DATE02MAY08,15MAY08
Display Negotiated Space creation statistics
LORNIB
Display Negotiated Space sales statistics
LORSLH
Creating Negotiated Space
These entries are not available to all users.
Display a list of Negotiated Space update
entries
LOT
Create Negotiated Space, single date
LOTAIB
Create Negotiated Space, multiple dates
LOTMAF
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Edition 9.2
Change Negotiated Space:
number of seats
sales start date
sales end date
seat reduction date
percentage amount of reduction
multiple parameters
LOTC1/ALOT30
LOTC1/COMM120
LOTC1/EXPY100
LOTC1/REDU10
LOTC1/AMNT50
LOTC1/ALOT30/COMM10/EXPY30
Update number of seats only
LOTS1/ALOT30
Change Negotiated Space:
Tour reference
Authorization code
Airline reference
Tour name
LOTU1/TREF0868969677800
LOTU1/AUTH362538
LOTU1/ALIDJ7G2G
LOTU2/TOURBIGAPPLETOURS__
Delete Negotiated Space
LOTX1
Suspend Negotiated Space, single date
LOTQCC/FLTNCC1234/DATE18MAY-ON
Suspend Negotiated Space, date range
LOTQCC/FLTNCC1234/EFFD01DEC08/DIS
C01JAN09/DAYS67/-ON
Reinstate a suspended Negotiated Space
block, single date
LOTQCC/FLTNCC1234/DATE18MAY-OFF
Reinstate a suspended Negotiated Space
block, date range
LOTQCC/FLTNCC1234/EFFD01DEC08/DIS
C01JAN09/DAYS67/-OFF
© 2012 Amadeus s.a.s - All rights reserved
29
PNR
PNR NAME ELEMENT
Create Name Element
Add a name element
NM1SMITH/JOHN MR
Multiple passengers with the same surname
NM3LEE/SAM MR/JOAN MRS/TOM MR
Multiple passengers with different surnames
NM2SCHWARZ/MANFRED MR/SABINE
MISS1BLACK/ANDREW MR
Passenger with ATPCO passenger type
code
NM1JONES/TOM(YTH)
Multiple passengers with passenger types
NM2COX/BOB MR/GUS(YTH)
One passenger with infant
NM1LEAVEY/KIM(INF/MICHAEL/18MAY08)
One passenger with infant, different
surname
NM1BROWN/SIOBHAN(INFTROY/HANNAH/10
SEP08)
One passenger with infant, no name
NM1BROWN/SIOBHAN(INF//10SEP08)
Add an infant with seat
NM1WATSON/JANE(INS)
Add a child passenger
NM1SIMPSON/MAGGIE(CHD/01JAN06)
Passenger with an ID code
NM1CASEY/BILL(ID123456)
Child with an ID code
NM1GERBER/TERRY(CHD)(ID234567)
Passenger with ID code and with infant
NM1ERICSON/ANITA(ID3214)(INF/HANS/
08)
ID code for date of birth
NM1SMITH/JOHN MR(IDDOB15JAN1960)
ID code for stretcher passenger
NM1SMITH/JOHN MR(IDSTCR)
Extra seat for comfort
NM2ADAMS/ARTHUR MR(IDEXST)/EXST
Extra seat for cabin baggage - airline
requires only one ticket
NM2ADAMS/ARTHUR MR(IDCBBG)/CBBG
Cabin baggage - airline requires two tickets
NM2ADAMS/ARTHUR MR/CBBG
One bookable staff passenger
NM1SMITH/JOHN MR(BKB)
One standby staff passenger
NM1SMITH/JOHN MR(SBY)
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Modify Name Element
Update a family name and a given name
NU1/1SMITH/JOHN MR
Update a given name only
NU1/JAMES
Update multiple family names, given names
and passenger type
NU1-3/5/4COX/DAN/ROSA/JIM/BETTY
(CHD/03JUL06)
Update a family name for a passenger with
cabin baggage
NU1-2/2SMITH/ARTHUR MR(IDCBBG)/
CBBG
Change a family name and a given name
1/1SMITH/JOHN MR
Change a given name only
1/JAMES
Change or add an ID code
3/(ID123456)
Change or add a passenger-type and ID
code
3/(CHD/03JUL06)
Delete an ID code or passenger type
3/
Add infant after e-ticket issuance
2/(ADT)(INFMILLER/TIM/21OCT10)
PNR FLIGHT SEGMENTS
Segment Sell - From Availability
Sell one seat on line 2 in C class
SS1C2
Sell two seats on line 1, in C class for first flight,
remaining flights in B class
SS2CB1
Sell seats from dual availability display, same class
SS1Y2*11
Sell seats from dual availability display, different
class
SS1Y3*C12
Selected passengers
SS3L2/P1,4-6
Unaccompanied minors
SS3L2/UM5,6,9
Stretcher
SS2C3/ST
Interline passenger with a reservation
SS2C3/ID
Waitlist
SS1D3/PE
Reconfirm segment booked in Amadeus
3/RR
PNR
© 2012 Amadeus s.a.s - All rights reserved
31
Segment Sell - Long Entry
Sell one seat
SSEI154C12JULDUBLHR1
When flight number contains numbers and a letter
SSAF950A/M12DECCDGBRU3
Departure date is today
SSBA352C/LHRNCE1
Selected passengers
SSAF2402C10JULNCEORY3/P1,4-5
Unaccompanied minors
SSBA343L10JULNCELHRUM2/5,6
Stretcher
SSBA343L10JULNCELHRST2
Interline passenger with a reservation
SSAF2402C10JULNCEORYID1
Waitlist
SSAZ321D1FEBCPHEWRPE1
Reconfirm segment booked outside Amadeus
SSDL071C12JUNCPHJFKRR1
Cancel a segment booked outside Amadeus
SSAC111C19DECYULYVRIX1
Sell to non-participating airline
SSXX57A/J16JUNLHRJBNNN2
/05001500
Ghost, Service and Passive Segments
Create passive segment
SS1G2/PK/ABC123
Create service segment
SS1G2/HK/ABC123
Create ghost segment
SS1G2/GK/ABC123
Change ghost to passive or service segment
4/PK
Change segment status and modify flight times
2/PK13001500
Create passive segment from dual city pair
display
SS1L5/PK/ABCDE*12/PK/ABCDE
Add airline record locator to passive segment
3/*ABC123
Change airline record locator
3/*DEF456
Delete airline record locator
3/*
Information Segment
Create flight segment for information
SIKL171C28JUNAMSCPHHK2/08501120
Arrival unknown
SIARNK
Arrival unknown, with date and passenger
association
SIARNK16MAY/P2
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Edition 9.2
Open Segment
Create open segment specifying only airline,
class, departure and arrival cities, for one
passenger
SOBAC25NOVLHRJFK/P2
Two airline codes
SOSKBA/C20SEPSTOLHR
Display Flight and Itinerary Details
Display flight details for the whole PNR
RTSVC
Display flight details for a single flight segment
RTSVC4
Display itinerary details (air, access rail and express rail segments)
in the PNR, tabular format
RTSVI
Display itinerary details for one segment, tabular format
RTSVI6
Display planned flight information for a segment (airline-specific)
DO4
AUXILIARY SEGMENTS
Create air-taxi segment
AUIBNN1SCQVGO21JUL/TEXT
Car auxiliary segment (airline-
specific)
CU LH NN1 FRA 12SEP-14SEP ECAR/TEXT/P1
Car booked outside of Amadeus
CU 1A HK1 BWN 14AUG-18AUG ECAR/CF-210/P1
Hotel auxiliary segment
HU RG NN1 REC 12SEP-14SEP/TEXT
Hotel auxiliary segment for long
connections
HU AF NN1 PAR 10JUL-11JUL/SI-STPC TEXT
Hotel booked outside of Amadeus
HU 1A HK1 MOW 14AUG-18AUG/ROOM BOOKED AT
PLAZA HOTEL
Tour auxiliary segment
TU RG NN1 REC 12SEP-14SEP/TEXT
Memo auxiliary segment
RU 1A HK1 BWN 12SEP/FREEFLOW TEXT
Customized auxiliary segment
RU 1A HK1 MAD 12SEP*LIMOUSINE/NEED LIMO
WITH FRENCH SPEAKING DRIVER
Manual auxiliary segment for
services that are not associated to
an air segment
IU BA HK1 LOUS JFK MIA/15APR-VIP IBM/P2
Auxiliary form of payment
RIU CHECK/P2
Cancel auxiliary segment
XE4
Delete auxiliary segment
DL4
PNR
© 2012 Amadeus s.a.s - All rights reserved
33
PNR CONTACT ELEMENT
Add business phone number
AP FRA 6969876543-B
Add home phone number, associated to one
passenger
AP DUB 76666-H/P3
Add agency phone number, associated to multiple
passengers
AP PAR 81229823-A/P1,3-5
Modify contact information
3/DALLAS 2233456-B
Modify passenger association
7/P2
Add agency information from the office profile
AP
Agency number
APA-LON(0208)8778787
Business number
APB-FRA69686869
Home number
APH-FRA69686869
E-mail address
APE-MBAUER@YKT.COM
Fax number
APF-GB1715869652
Information number
API-FRA69686869
Mobile number
APM-FRA69686869
Exclude AP from teletype to airline when office
profile indicator APO is set to Y
APX-NCE0492940005-B
Include AP in teletype to airline when office profile
indicator APO is set to N
APS-NCE0492940005-B
PNR TICKETING ARRANGEMENT
See Ticketing Arrangement on page 153.
PNR RECEIVED FROM
Add a received-from element
RF MRS HENDERSON
Change the queuing office to another office
RF JOHN SMITH/MUC1A0702
Change the queuing office to current office
RF JOHN SMITH/Q
Specify the agent sign/queue category
RF JOHN SMITH/-0001AB
Specify the queuing office and agent sign
RF JOHN SMITH/CPHSK0002-0001AB
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PNR SERVICE ELEMENTS
OSI
Create an OSI element
OS QF VIP COMPANY CEO/P2
Create an OSI for specified passengers
OS KL TEXT/P1,3-6
Change the message text
6/LH TEXT
Add or change the passenger association
6/P1-3
Change the text and the passenger association
3/AF TEXT/P4
Delete passenger association
6/P
Send ticket number in OSI
OS 2S TKNO 579-12345678901
/P1
OSI for adult collecting unaccompanied minor on
arrival
OS DL ARR CTCH JOE SMITH SFO
415 555 1234
SSR
Create an SSR for all segments, all
passengers
SR LSML
Create an SSR for explosion at EOT or
manual explosion
SR* LSML
Explode SSRs manually before the end of the
transaction
EX
Create SSR for a specified airline, all
passengers
SR VGMLLH
Specified airline, selected passengers
SR VGMLIB/P1-3
Specified segments, all passengers
SR VGML/S10-11
Specified segments and passengers
SR VGML/S10-11/P1-4
Create more than one SSR per passenger
SR BIKENN2/P1
Create SSR for a group PNR
SR GRPFYY-VEGETARIAN MEAL
Create an SSR for an unaccompanied minor
SR UMNR - UM05
Create an SSR for an infant, entry option 1
SR INFT-JONES/TOM 02FEB06/P2
Create an SSR for an infant, entry option 2
SR INFTLH-JONES/TOM 02FEB06/P2
Create an SSR for an infant, entry option 3
SR INFT- OCCUPYING SEAT/P2
Create an SSR for cabin baggage
SR CBBG-CELLO/P1
Create an SSR for an extra seat
SR EXST-PERSONAL COMFORT/P1
Create an SSR with freeflow text
SR OTHS-FREEFLOW TEXT/P2
Modifying freeflow text
11/-PASSENGER TRAVELING ALONE
Create an SSR for emergency contact name
and number
SR PCTC USHK/EDWARD
LEWIS/US8000325234.FREEFLOW TEXT
PNR
© 2012 Amadeus s.a.s - All rights reserved
35
Create an SSR for APIS passport information
SR DOCS BA HK1-P-GBR-012345678-
GBR-30JUN73-M-14APR09-JOHNSON-
SIMON-PAUL-H/P1/S3
Create an SSR for APIS primary travel
document with partial information only
SR DOCS BA HK1-----30JUN73-M--
SMITH-DAVE/P1
Create an SSR for APIS visa/secondary travel
document
SR DOCO BA HK1-MANCHESTER GBR-V-
17317323-LONDON GBR-18JUN04-
USA/P1/S3
Create an SSR for APIS address information
SR DOCA BA HK1-D-USA-301 PARK
AVENUE-NEW YORK-NY-10022/P1/S3
Create an SSR to secure payment for a
ticketless booking
SR EPAY X3 NN1-
CC/AX371449635311004/EXP08 05-
JODIE PARKER
Create an SSR for a cruise passenger
SR CRUZ DLHK /FREEFLOW TEXT/S1/P2
Create an SSR for form of ID (FOID) for one
passenger
SR FOID BA HK1-DL12345678/P1
Create an SSR FOID for all passengers
SR FOID IB -DL12345678
Create an SSR FOID for multiple passengers
SR FOID IB HK3-DL12345678/P1-2,4
Create an SSR FOID using a credit card
stored in the FP element
SR FOID LH HK2-CC-L3
Create an SSR FOID using an FF number
stored in the FP element
SR FOID AF HK1-FF-L7/P1
Create an SSR for weapons, firearms or
ammunition carried as checked baggage
SR WEAP NN1 - AIR RIFLE/P1/S3
Create a manual SSR to accrue mileage for a
frequent flyer
SR FQTV KL-KL FREEFLOW TEXT/P1
Create a manual SSR to redeem miles for a
frequent flyer
SR FQTR BA NN1-BA1234563/FREEFLOW
TEXT/P2
Create an SSR to obtain a class upgrade
SR FQTU LH-LH FREEFLOW TEXT/P1
Create an SSR to be recognized as a
frequent traveler on one airline, while accruing
miles on another
SR FQTS BA-BA FREEFLOW TEXT/P3
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Edition 9.2
PNR REMARKS
Confidential Remarks
Add remark for all passengers
RC REMARK TEXT
Single passenger and segment
RC REMARK TEXT/P1/S4
Multiple passengers
RC REMARK TEXT/P2,4
For other offices to read
RC MUC1A0702,MUC1A0703/REMARK TEXT
For other offices to read, giving write
access to one of the offices
RC PARAF0100-W/PARAF0200/REMARK TEXT
For other offices, giving write access to
all offices
RC PARAF0100-W/PARAF0200-W/REMARK TEXT
Extend access to any office that has
an Amadeus Extended Ownership
agreement with a designated office
RCF-PARAF0100,F-PARAF0200/REMARK TEXT
All Air France AF0 offices in Paris
RC PARAF0*** REMARK TEXT
All Lufthansa LH0100 offices
worldwide
RC ***LH0100 REMARK TEXT
All Lufthansa LH0 offices
RC ***LH0*** REMARK TEXT
Corporate Remarks
Add corporate remark for all passengers
RX REMARK TEXT
Single passenger
RX REMARK TEXT/P1
General Remarks
Add general remark for all passengers
RM REMARK TEXT
Single passenger
RM REMARK TEXT/P1
Range of passengers
RM REMARK TEXT/P1-5
Multiple segments
RM REMARK TEXT/S4,6
Create remark in a category
RMX/TEXT
Multiple categories remark
RMC,H/TEXT
Remark for quality control
RQ REMARK TEXT
Remark for Amadeus Interface Record (A.I.R.)
RM* REMARK TEXT/P1
Remark for A.I.R. with account number
RM*ACC12345/S3/P1
Modify the remark text (where 5 is the element number)
5/NEW REMARK TEXT
PNR
© 2012 Amadeus s.a.s - All rights reserved
37
PNR QUEUE OPTION
Create option to queue PNR to own
office, today
OP/TEXT
Queue PNR to own office on a
specified date
OP12AUG/TEXT
Queue PNR to own office on several
dates
OP7JUL,8JUL,14JUL/TEXT
Queue PNR to a specific office on a
specified date
OP MADIB2176/8JUL/TEXT
Queue PNR to a specified office and
queue, on a specified date
OP CPHSK4711/7JUL/20C2/TEXT
Queue PNR to a specified office on
several dates
OP STOSK1914/7JUL,8JUL/TEXT
Queue PNR to multiple offices on
several dates
OP CPHSK0914/3JUL/TEXT;OPSTOSK0914/9JUL
/TEXT
Queue PNR for specified passengers
OPOSLSK1914/12JUL/TEXT/P1-4
Create a confidential option to
automatically cancel all itinerary
elements for your airline
OPX-31JUL/CANCEL IF DEPOSIT NOT
RECEIVED
Create a confidential option, and allow
additional office to view it
OPX-20MAR/CANCEL IF NOT PAID,PARAF0123
Create a confidential option to
automatically queue the PNR to a
specified office
OPQ-MAN7X0123/12FEB/3C1/CHECK DEPOSIT
RECEIVED
Create a confidential option to auto
queue the PNR, and allow additional
office to view it
OPQ-MAN7X0123/12FEB/3C1/CHECK DEPOSIT
RECEIVED,LONQF0123
Modify a queuing date (where 8 is the
element number)
8/12JUL
Modify the receiving office ID
8/CPHSK1914
Modify the queue and category
8/20C2
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Edition 9.2
MAILING AND BILLING ADDRESSES
Mailing Address
Add mailing address for all passengers
AM NAME, ADDRESS,CITY
Associate mailing address to one
passenger
AM NAME, ADDRESS,CITY/P3
To multiple passengers
AM NAME, ADDRESS,CITY/P1,2
To a range of passengers
AM NAME, ADDRESS,CITY/P2-4
Specify home mailing address
AM/H NAME, ADDRESS,CITY
Delivery mailing address
AM/D NAME, ADDRESS,CITY
Miscellaneous mailing address
AM/M NAME, ADDRESS,CITY
Modify an address text
6/NAME, ADDRESS,CITY
Create mailing address in structured
format
AM //CY-COMPANY/NA-NAME/A1-LINE 1 /ZP-
ZIP CODE/CI-CITY/CO-COUNTRY/P1
Specify delivery address in structured
format
AM/D//NA-MRS SMITH/A1-4 LONG STREET
/ZP-NW1/CI-LONDON
Modify or add option in structured
format
4/CI-NEW CITY/CO-NEW COUNTRY
Billing Address
Add billing address for all passengers
AB NAME, ADDRESS, CITY
Associate billing address to one
passenger
AB NAME, ADDRESS,CITY/P2
To multiple passengers
AB NAME, ADDRESS,CITY/P3,6
To a range of passengers
AB NAME, ADDRESS,CITY/P4-6
Modify the text
6/NAME,ADDRESS,CITY
Create billing address in structured
format
AB //CY-COMPANY/NA-NAME/A1-LINE 1/ZP-
ZIP CODE/CI-CITY/CO-COUNTRY/P1
Modify or add option in structured
format
4/CI-NEW CITY/CO-NEW COUNTRY
PNR
© 2012 Amadeus s.a.s - All rights reserved
39
FREQUENT FLYER
Display frequent flyer agreements for all airlines
VFFD
Display frequent flyer agreements for a specific airline
VFFD IB
Display a frequent flyer name from the airline's
database
FFD LH-192010101020813
Create a name element and an SSR element for
mileage accrual
FFA AF-MIA0002A
Create a name and SSR element for all airlines having
a frequent flyer agreement
FFA AF-12345678,AF,CO,DL
Segment associate an SSR FQTV
5/S3-4
Expand a passenger's name
FFA AF-MIA0002A/IERRE MR
Create a frequent flyer SSR element only
FFN BW-123456789/P1
Create a frequent flyer SSR to redeem accrued miles
FFR IB-331234(HK)-
CARDHOLDER JENKINS.A MR/P2
Upgrade a passenger by redeeming miles
FFU IB-331234(HK)-
JENKINS.A MR/S5/P2
Manually create an SSR element for a frequent flyer: see SSR on page 34.
SEAT REQUESTS AND MAPS
Seatmap
Display seatmap for a single segment itinerary
SM
For a specified segment
SM 4
For flight, class, current date
SM LH330/Y/FRAJFK
For flight, class, date
SM IB123/C/14AUGMADCDG
For flight, all classes, date
SM SK862//28SEPSTOLHR
Vertical seat map for flight, class, date
SM BA123/C/14AUGMADCDG/V
Horizontal seat map for flight, class, date
SM BA123/C/14AUGMADCDG/H
For an availability or schedule flight line, all classes
SM/1
For an availability or schedule flight line, specified class
SM/1/Y
For the second flight in flight line 4, specified class
SM/4/2/Y
Display seatmap, hide legend
SM RG75/Y/15AUGGIGLHR/NL
Display seatmap, show legend
SM RG75/Y/15AUGGIGLHR/L
Advance Seating Request
Request seat with area preference (window /
bulkhead), for specific passenger
ST/WB/P3
Amadeus Cryptic Entries Reference Guide July 2012
40
Edition 9.2
Request seat for specific passenger and segment
ST/12C/P2/S5
Cancel individual seating elements
XE10
Cancel all seating elements
SX
Cancel all seating elements for specific segments
SX/S2,3
Delete seating elements
DL8-11
Modify the advice code for segment 5
5/HK
Request seat within specific range, option 1
ST/12ABCD/S5
Request seat within specific range, option 2
ST/12A-D/S5
Request seat within specific range, option 3
ST/12A/12B/12C/12D/S5
Request specific seat, for passenger and segment
ST/RQST/18B/P2/S5
Seat wish, all passengers, on all or first five segments
ST/NSSA
PNR FK ELEMENT
Add an FK element to define one destination office for
Amadeus Interface Records
FK MIAUS2M01
Add an FK element to define multiple destination offices for
Amadeus Interface Records
FK MIAUS2M01/LAXUS2CT5
PNR KEYWORDS ELEMENT
Create an SK element
SK PARK QF HK2-SYD.CAR WASH/P1
PNR ACCOUNTING ELEMENT
See Accounting Information Element on page 224.
PNR
© 2012 Amadeus s.a.s - All rights reserved
41
MISCELLANEOUS CHARGES AND DOCUMENTS
MCO - Miscellaneous Fees
Create an automated MCO element - with all
mandatory data
IMCME/IBPAR27FEB/EUR38/P1
Associate MCO element to a specific passenger
type
IMCM
A/LHFRA22JUN/EUR20/INF/P1
Add an MCO element
IMCM/IB27FEB/P1
Add an MCO element, specifying the city where the
service is provided, and currency and total cost of
the service
IMCM/AFPAR27FEB/EUR250/P1
Add an MCO element with a reason for issuance
code (codes can be market and airline specific)
IMCMC/AFPAR27FEB/EUR250/P1
Add an MCO element, overwriting the description of
type of service
IMCMC/IBMAD27FEB/EUR250/*DEPO
SIT/P1
Add an MCO element with accounting text
IMCMG/AFPAR27FEB/EUR250/**-
ACCOUNTING TEXT/P1
Add an MCO element, overwriting the description of
the type of service, and adding accounting text
IMCMC/IBMAD27FEB/EUR250/*DEPO
SIT/**-ACCOUNTING TEXT/P1
Modify the type of service description
12/*NEW SERVICE DESCRIPTION
Modify the accounting text
12/**-NEW ACCOUNTING TEXT
Delete an MCO element and the associated TSM
XE12
Display list of 'reason for issuance' codes when an
MCO is present in the PNR
TMI/I?
Excess Baggage Charge
Create an automated XSB element
IMCXP/LHFRA27FEB/EUR380/P1
Associate XSB element to a specific passenger
type
IMCXP/LHFRA22JUN/EUR200/INF/P1
Create automated XSB and overwrite type of
service description
IMCXG/AFPAR14DEC/EUR200 /*GOLF
EQPT/P1
Create automated XSB with accounting text
IMCXC/CONYC27FEB/EUR50/**-
ACCOUNTING TEXT/P1
Create automated XSB with pricing routing
IMCXB/AYHEL27FEB/PR-HELSYD/P1
Create automated XSB with excess weight or
bulk information
IMCXB/AYHEL27FEB/KG-25/P1
Create automated XSB with pricing airline
IMCXB/AYHEL27FEB/PA-AY/P1
Create automated XSB with global indicator
IMCXB/AYHEL27FEB/GI-FE/P1
Amadeus Cryptic Entries Reference Guide July 2012
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Edition 9.2
Add XSB element - minimum entry to create a
TSM
IMCX/27FEB/P1
Modify the type of service description
12/*NEW TEXT
Modify the accounting text
12/**-NEW TEXT
Delete the XSB element
XE8
MULTIPLE PNR ELEMENT ENTRY
Ente