Amadeus Quick Reference Guide

User Manual: Pdf

Open the PDF directly: View PDF PDF.
Page Count: 281

DownloadAmadeus Quick Reference Guide
Open PDF In BrowserView PDF
Amadeus Cryptic Entries
Reference Guide
July 2012

The information in this guide includes functional
updates up to 6 July 2012.

YOUR USE OF THIS DOCUMENTATION IS SUBJECT TO THESE TERMS
Use of this documentation
You are authorized to view, copy, or print the documentation for your personal use only.
None of the Amadeus data included in the documentation may be sold, transferred, redistributed, retransmitted,
published or commercially exploited in any way without the express advance written permission of Amadeus.
This documentation is provided on an “AS IS” basis and Amadeus does not warrant any maintenance or support in
using this documentation.
Data ownership
This documentation is protected by Intellectual Property rights and is the exclusive property of Amadeus. No licence
over these Intellectual Property rights is herein being granted. You acknowledge that the documentation is the
valuable intellectual property of Amadeus and that if you use, modify or distribute the documentation for
unauthorized purposes, you will be liable to Amadeus for any damages it may suffer.
The examples in this document are for illustrative purposes only. The naming of particular airlines, hotels, car rental
agencies, or other companies in these examples does not constitute an endorsement, express or implied, of
Amadeus by these companies or of these companies by Amadeus.
Product offers, prices, terms and other information provided herein are subject to change without notice. You should
determine the appropriateness of any product for your intended purpose and needs.
Amadeus makes no warranty of any kind including but not limited to the implied warranty of merchantability and
fitness for a particular purpose.

© 2012 Amadeus s.a.s.
All Rights Reserved.
Edition 9.2
Job Number 3366
FE N/A

Published by:
Amadeus Global Learning Services (Distribution & IT)
e-mail: learning@amadeus.com

July 2012

Contents
Introduction 1
Amadeus Information Pages 3
Signing In and Signing Out 7
Calculating, Encoding and Decoding 9
Amadeus Interface Record 11
Timatic 13
Amadeus Air 15
PNR 29
Amadeus Customer Profiles 61
Amadeus Cars 81
Amadeus Hotels 97
Amadeus Rail 115
Amadeus Insurance 121
Amadeus Fares and Pricing 125
Amadeus Ticketing 153
Amadeus Central Ticketing Platform 191
Amadeus Electronic Ticketing 211

© 2012 Amadeus s.a.s - All rights reserved

3

Amadeus Cryptic Entries Reference Guide July 2012

Amadeus Ticketless Access 219
Amadeus Invoice 221
Amadeus Itinerary 225
Amadeus Fax 233
Amadeus Email 237
Amadeus Queues 243
Amadeus Security 255
Amadeus Service Fee Manager 265
Amadeus Offers 269
Index 271

4

Edition 9.2

Introduction
Welcome to the 2012 version of the Amadeus Cryptic Entries Reference Guide. This
edition replaces all previous editions.

Scope and Purpose of this Document
The Amadeus Cryptic Entries Reference Guide is intended for travel and airline office
agents who use the Amadeus central system. It provides a comprehensive list of the
entries and options available through the cryptic interface to the Amadeus central
system. Spaces used in the entries shown in this guide are for illustration purposes only.
Some entries described in this document are not available to all agents, or all markets,
or all airlines.

Entries not supported in all markets are indicated as
market-specific.
Entries not supported by all airlines are indicated as airlinespecific.
This version of the document does not include entries that are for airline agent use only.

Using this Document
This document is divided into the main functional areas. These are listed in the table of
contents at the front of the document. There is also a detailed index at the back of the
document to help you quickly find information.

© 2012 Amadeus s.a.s - All rights reserved

1

Amadeus Cryptic Entries Reference Guide July 2012

Finding Help in Amadeus
For Amadeus Online Help on any subject that you find in the Quick Reference Guide,
enter HE followed by the relevant transaction code, always shown in bold. You can also
enter HELP for other ways to find information.
Note:
A Searchable, online version of this document is also available from the Amadeus eSupport Centre home page.

Here is the link to the Amadeus e-Support Centre:
https://mye-supportcentre.amadeus.com

2

Edition 9.2

Amadeus Information Pages
Category list

GO

Online Help subject list

GO/HEL

Car page list

GO/HEL/CAR

Main topic list

GG AIS

Index

GG A

Airlines in Amadeus

GG PCA

Airlines in Amadeus: access levels

GG PCALACC

Airlines in Amadeus: function levels

GG PCALFUN

Amadeus functions supported by a specific airline

GG PCA LH

Airlines supporting Electronic Ticketing

GG PCALETT

Airlines “on request”

GG PCA, GPREQ

Airlines recently removed from availability displays

GG PCA, GPCNL

Airlines with rate desk pricing

GG PCA, GPRDP

List of airlines having their own Information Pages

GG AIR AIS

Information provided by a specific airline

GG AIR LH

Airline’s city information

GG AIR LH JNB

Air alliances index

GG ALLIANCE

Display a page in your language

GG AIRAFBAGS;FR

Amadeus training schedule

GG TRAINING

Information about Amadeus Car Reservation

GG CAR

Information about a specific car company

GG CAR ZE

Information about car company’s facilities at airport

GG CARZI LHR

Information about Amadeus Hotel Reservation

GG HTL

Information about a specific hotel chain

GG HTL SI

Information about Amadeus Rail Reservation

GG RAIL

Information about Amadeus Ferry Reservation

GG FERRY

Product announcements in Amadeus

GG NEWS

Weather forecast for a specific city

GG WEA NCE

Information about a specific airport

GG APT NCE

Information about a specific country

GG COU IE

Information from a specific Amadeus ACO

GG AMA GB

Information about Amadeus input and output codes

GG CODE

© 2012 Amadeus s.a.s - All rights reserved

3

Amadeus Cryptic Entries Reference Guide July 2012

Office Briefing Pages
Display your office briefing page

GD

Display another office‘s briefing page

GD/NCE1A0900

Edit your office briefing page

GMD

Displaying the Amadeus Information Pages Update Summary Panel
Updated today and yesterday

GN

Updated during the last xx days (up to 59 days)

GNxx

Updated during a specific date range

GN 15AUG-30AUG

Printing, Scrolling, and Searching in Information Pages and Online Help
Print an Amadeus Information Pages page

GL

Print a line

GL5

Print a range of lines

GL7-19

Print the first 10 lines

GL/10

Search for text on an Amadeus Information Pages page

GSL/fares/

Move to a page within the same subject, by keyword

GP COR

Redisplay the last Amadeus Information Pages screen

MPGG

Move to a line within the page

MS22

Move down, move up, move top, move bottom

M or MD, MU, MT, MB

Return and move down

MDGG

Return and move up

MUGG

Return and move to the bottom of the page

MBGG

Return and move to the top of the page

MTGG

Display current page in another language

GP;SP

4

Edition 9.2

Amadeus Information Pages
Updating Amadeus Information Pages
These entries are dependent on security.

Edit an Amadeus Information Pages page

GMP

Edit a language version of a page

GMP;FR

Modify keywords for a page

GMI

Create a page

GAI

Delete a page

GDI

Delete a language version of a page

GDI;FR

Insert a number of blank lines in a screen

I08

Delete a number of blank lines in a screen

D12

Copy and add lines within a page

GCC 1-3.106

Copy and replace lines within a page

GCO 1-3.106

Move and add lines within a page

GMM 1-3.106

Move and replace lines within a page

GMO 1-3.106

Copy and add lines from one page to another

GCO 1-3.106 SUB/PGE 12

Copy and replace lines from one page to another

GCO/CAT/SUB/PGE 1-3.CAT/
SUB/PGE 12

Display first occurrence of a text string in a page

GSL/TRAINING MANUAL/

Display all lines in a page that contain a text string

GAL/CAR VOUCHER/

Display instant marketing messages

GG AIM

Globally find and replace text

G@C/OLDTEXT/NEWTEXT/**

Explanation of how to edit Amadeus Information Pages

HE AIS EDIT

Amadeus Online Help Pages
Main subject index

HE

Help on help

HE HE

Help on a specific transaction

HE NM

Help on a specific topic

HE PNR NAME

Step-by-step instructions for common tasks

HE STEPS

Help on the last transaction entered

HE/

List of updates to online help

HE UPDATES

Move to the table of contents for the current subject

GP IND

Redisplay the last help screen

MP HE

© 2012 Amadeus s.a.s - All rights reserved

5

Signing In and Signing Out
Basic sign-in entry to the first available work area

JI 2345XY/GS

Sign in to work area A

JI A2345XY/GS

Sign in to multiple work areas

JI A/B/C/D2345XY/GS

Sign in to all work areas

JI*2345XY/GS

Sign in to another work area

JXB

Redisplay the sign-in message

JB

Display the status of work areas

JD

Move to a specific work area

JMB

Move to a work area by agent sign

JMXY

Suspend a work area temporarily

JS

Sign out of the current active work area

JO

Sign out of multiple work areas, with the same agent

JOB/C/D

Sign out of all work areas

JO*

Remote sign-out (with password)

JUR 1234XY/AMADEUS1

Remote sign-out of shared agent sign (with
password)

JUR 1234XY/AMADEUS1/
T-0908C4CD

Remote office jump

JUM/0-AMS1A2100/
T-09ABC123/1234AB/SU

Remote office sign-in

JUI/O-NCE1A0900

Remote office sign-out

JUO

Recall last entry

RE

Recall entry before last

RE2

AGENT PREFERENCES
Depending on the security settings for your office, you may be able to set and change some
system attributes such as your preferred insurance provider, whether you want to see distances in
miles or kilometers, and in which language you want to see information. See Preferences Attributes
on page 259 for a list of attributes and the possible values.

Display agent preferences

JGD

Update agent preferences

JGU/LNG-SP/RAI-2V

Reset preferences to office defaults

JGR/ALL

© 2012 Amadeus s.a.s - All rights reserved

7

Amadeus Cryptic Entries Reference Guide July 2012

PRACTICE TRAINING
Practice Training is a reproduction of the distribution system. All Amadeus cryptic transactions can
be used in this environment.

Sign in to Practice Training

JJ 2345XY/GS

Sign out of Practice Training

JO

When signed in to Practice Training in the Amadeus Selling Platform, do not make bookings in
market-specific applications such as Tour and Rail providers, as these applications are not part of
the Practice Training environment.

8

Edition 9.2

Calculating, Encoding and
Decoding
CALCULATING
Add

DF 50 ; 40

Divide

DF 40 / 20

Subtract

DF 20 - 10

Multiply

DF 20 * 30

Divide, then divide again

DF40/4/2

Add then multiply

DF(8;3)*4

Decimal to hexadecimal

DKDH103

Tax base and totals

DF386P10

ENCODING AND DECODING
Find code for a location

DAN CHICAGO

Decode a nationality code

DC NOR

Code from part of name

DAN CIN*

Decode a country

DC GB

Show associated locations DAN PARIS/S

Decode the EMU

DC EMU

Encode a country, find a
nationality code

DC FRANCE

Decode a state

DNS USFL

Encode a state

DNS FLORIDA

Decode an airline code

DNA LF

Encode an airline

DNA DELTA

Decode an airline number

DNA 057

Encode an aircraft

DNE AIRBUS

List the boarding points for DB LON
a city

Encode a hotel

DNH RAMADA

Decode an aircraft type

DNE M54

Encode a car company

DNC AVIS

Decode a hotel chain

DNH RA

Encode a hotel rate

DNN AMERI

Decode a car company

DNC ZI

Encode tour or rail
provider

DNP AMTRAK

Decode a hotel rate

DNN AMX

Decode car equipment

CE PHN

Decode tour or rail
provider

DNP 2V

List connect points

DXCCDANC

List the states or provinces DNS US
for a country
DNS CA

Find location for a code

DAC CHI

List of provider's special
car equipment

All associated locations

DAC CHI/ALL

© 2012 Amadeus s.a.s - All rights reserved

CE/CO-ZI

9

Amadeus Cryptic Entries Reference Guide July 2012

CONVERTING
Converting Between Metric And Imperial
Miles to kilometers

DKMK50

Kilometers to miles

DKKM80

Celsius to Fahrenheit

DKCF32

Fahrenheit to Celsius

DKFC90

Pounds to kilograms

DKPK 20

Kilograms to pounds

DKKP 9

Converting Currency
See Currency Conversion on page 125.

DATES, DAYS, AND TIMES
Display current system day/date/time

DD

Day for a specific date

DD19JUL05

Date a number of days earlier

DD15MAR/-35

Date a number of days later

DD12APR/21

Dates earlier and later

DD15MAR/-23/14

Days between dates

DD3MAR/15APR

Days between dates in different years

DD3MAR08/12FEB09

Current time in a city

DDPAR

Compare times in different cities

DDPAR1800/NYC

Elapsed journey time

DDFRA2125/SYD0535+2

Elapsed journey time allowing for US time zones

DDP0640/E2229

CHECK DIGIT
(OP)ATB Tickets
(OP)ATB tickets: all coupons except flight coupons

DG 057 2190154701/7

(OP)ATB tickets:: specific flight coupons

DG 3 057 2190154701/7

(OP)ATB tickets: all unused flight coupons

DG 1 057 2190154701/7

(OP)TAT tickets: all coupons except flight coupons

DG 1234567890/7

(OP)TAT tickets: specific flight coupons

DG 1 1234567890/7

10

Edition 9.2

Amadeus Interface Record
WORKING WITH THE APPLICATIONS QUEUE
Display status of the applications queue

BB

Start transmission

BASTART

Stop transmission

BSSTOP

Display a list of Amadeus Interface Records

BD

Display a list of Amadeus Interface Records starting
with sequence number

BD0819927023

Display a list of Amadeus Interface Records created
on a specific date (transmitted and untransmitted)

BD07AUG

Display a list of Amadeus Interface Records created
on a specific date (transmitted only)

BL07AUG

Display a counter of Amadeus Interface Records on
the applications queue (untransmitted only)

BC

Display incomplete Amadeus Interface Records

BDTK

Display an Amadeus Interface Record from a list

BI1234567890

Display number of PNR record locators on queue

BCP

TRANSMITTING AMADEUS INTERFACE RECORDS
Transmit Amadeus Interface Records by date

BA07AUG

Transmit Amadeus Interface Records by IATA
number

BA00498936

Transmit Amadeus Interface Records by office ID

BAPARAX2100

Retransmit Amadeus Interface Records by date

BR07AUG

Retransmit Amadeus Interface Records by sequence BR100000014
number
Retransmit a range of Amadeus Interface Records by BR100000014-100000019
sequence numbers
Retransmit Amadeus Interface Record to a shadow
or mirror destination

BR/L12

VOIDING AND RESTORING
Void an Amadeus Interface Record by sequence number
© 2012 Amadeus s.a.s - All rights reserved

BV1234567890
11

Amadeus Cryptic Entries Reference Guide July 2012

BO1234567890

Restore a manually voided Amadeus Interface Record

MANUALLY CREATING AN AMADEUS INTERFACE
RECORD
Create an accounting Amadeus Interface Record
manually

TTP/BTK

Create an IMR manually

BT

Create an IMR for specific passengers and Amadeus BT/P2/S3-4
Interface Record segments
Create an IMR for specific auxiliary segments

BT/A5-6/S0

Create an IMR for MCO elements

BT/L3-5

Create an IMR and send to a shadow location

BT/H5

SHADOW AND MIRROR DESTINATIONS
Generate an Amadeus Interface Record to a
shadow destination on demand

TTP/H1

Generate a mirror Amadeus Interface
Record/IMR with the FK element

FKMIAUS2M01/LAXUS2CTS/LONUF2100

Retransmit an Amadeus Interface Record to the
primary and shadow destinations

BR1302165310/H1

Retransmit an Amadeus Interface Record to the
shadow destination only

BR1302165310/I1

Retransmit an Amadeus Interface Record to the
primary and mirror destinations

BR1302165310/M1

Retransmit an Amadeus Interface Record to the
mirror destination

BR1302165310/R1

Retransmit an Amadeus Interface Record to the
shadow or mirror destinations (from the PNR)

BR/L12

12

Edition 9.2

Timatic
Amadeus Online Help on Timatic

HETI

Timatic Help on Timatic

TIHELP

Index for rules, terms and definitions

TIRULES

Index for news items

TINEWS

Mask for visa information

TIFV

or

TI/VISA

Mask for health information

TIFH

or

TI/HEALTH

Mask for visa and health information

TIFA

or

TI/ALL

Visa information referencing the PNR

TIRV/NAUS/S4-6

Health information referencing the PNR

TIRH/S4-6

Health and Visa information referencing the PNR

TIRA/NAMIA/S4-6

Display country names and country codes

TIRCC

Display the city list for a specific country

TIRCC/IT

Display country group codes and country group names

TIRGL

Display member countries from group codes (example
European Economic Area)

TIRGL/EEA

Australian Visas (ETAS)
Application

TIETAR

Inquiry

TIETAQ

History Inquiry

TIETAH

Check-in Inquiry

TIETAC

Display ETAS help

TIETAS

Printing a Timatic Response
First page

WRAP581A06BF/TIRA/NAUS/EMLON/DEDEL

Next page

WRAP581A06BF/TIPN

Scrolling in Timatic
Next screen

MD

Last page

MB

Previous screen

MU

Top of the page

MT

© 2012 Amadeus s.a.s - All rights reserved

13

Amadeus Cryptic Entries Reference Guide July 2012

Timatic Database Full Text
You can search for information using the Timatic full text database. You specify the country and
section you are interested in (mandatory), and you can also specify a subsection (optional).

Entry Format
TIDFT/

3-letter city or airport code or 2-letter country code /Section (see below)
/Subsection (optional, see below)

Sections

Subsections that can be used with
each section (described below)

CS

Customs

IM PE EX BC NO

CY

Currency

IM EX NO

GE

Geographical

HE

Health

PA

Passport

WA PT VA RE CR ML AI MI NO

PV

Passport and visa

WA PT VA RE CR ML AI MI NO

SR

Stateless persons and refugees

TX

Airport tax

VI

Visa

WA VS TW SE CR ML IS AI MI CO

Subsections (optional)
WA

Warning

SE

Merchant Seaman

PT

Passport Exemptions

IS

Issue

VA

Validity

CO

Compulsory Currency Exchange

RE

Admission or Transit Restrictions

RP

Re-entry Permit

AI

Additional Information

EP

Exit Permit

MI

Minors

IM

Imports

NO

Notes

PE

Pets

VS

Visa Exemptions (except TWOV)

EX

Exports

TW

Transit without visa (TWOV)

BC

Baggage Clearance

Example Entries
Customs policy on pets in USA

TIDFT/NYC/CS/PE

French geography

TIDFT/FR/GE

Passport validity for UK

TIDFT/ABZ/PA/VA

Currency export restrictions from Russian Federation

TIDFT/LED/CY/EX

14

Edition 9.2

Amadeus Air
AVAILABILITY AND SCHEDULES
Availability Display Codes
Neutral Availability

AN

Availability by arrival time

AA

Availability by departure time

AD

Availability by elapsed time

AE

Schedule Display Codes
Neutral Schedule

SN

Schedule by arrival time

SA

Schedule by departure time

SD

Schedule by elapsed time

SE

Unless otherwise specified, these codes can be used with any of the entries and options listed for
Availability and Schedules. Since the AN code has been used in all the examples, simply replace it
with AA, AD, AE, SN, SA, SD, or SE to request the corresponding display.
Also note that all basic entries can be used in combination with any of the display options.

Basic Entries: One-Way Routing
One-way routing, specified date, city pair, time

AN11JULHOULAX1430

Local time if today is 11JUL, or 0000 in the future

AN11JULHOULAX

Current day departure, specified time

ANMIAATL1130

Current day departure, local time

ANMIAATL

Departure city is the same as the office profile

AN11JULNYC1130

Current location and current day departure, local time

ANATL

Seven-day search

AN/11JULMADNYC1430

Day of the week

ANTU/MIAATL

Carrier-preferred display

ANCO11JULMADNYC1430

Alliance display: Star Alliance (*A)

AN*A15APRAMSBKK

One World Alliance (*O)

AN*O15JANLONNYC

Sky Team Alliance (*S)

AN*S15SEPPARMEX

© 2012 Amadeus s.a.s - All rights reserved

15

Amadeus Cryptic Entries Reference Guide July 2012

Back to Amadeus display

AN1A11JULMADCPH1430

Basic Entries: Round Trip
Round-trip routing, specified dates and times

AN11JULMADCPH8A*23AUG2P

Round trip, returning on the same day

AN11JULMADCPH*

Departure on current day, local time

ANMADSCL*11JUL1200

Carrier-preferred display

ANCO11JULHOULAS*15JUL2P

Seven-day search

AN/11JULMADBKK*29JUL7A

Basic Entries: Dual City Pair
Dual city pair display, specified dates

AN9JULFRAMAD*23JULBCNDUS

Second pair a number of days later

AN11JULMADCPH*+4STOBCN

Same day availability

AN9JULMADFRA*DUSBCN

Carrier-preferred display

ANTG5OCTBKKJKT*9OCTHKGSIN

Open-jaw availability

AN12OCTFRAMAD*BCN

Search previous and next days

AN15JULSINBKK/S+2

Seven-day search

AN/8FEBANCNOU*//3MARPPTANC

Display Options
Airline preference (maximum six)

AN11JULMADCPH13/ASK,IB

Airline preference for at least one segment

AN11JULDUBMEX/AEI,YY

Availability for a specific flight number

AN11JULATHROM/AAZ717

Include non-participating airlines (schedules
only)

SN30SEPLHRJFK/AYY

Operating flights only

AN15JANLONSYD/A+BA

Exclude specific airlines (up to three)

AN11JULMADCPH/A-SK,IB

All airlines in an alliance: Star Alliance (*A)
One World Alliance (*O)
Sky Team Alliance (*S)

AN15JANLONNYC/A*A

Number of seats (maximum nine)

AN11JULSINFRA/B3

Specified cabin type (maximum two)

AN11JULSINSYD/KF,C
AN11JULSINSYD/KY
AN11JULSINSYD/KW
AN11JULSINSYD/KM

Specified classes (maximum three)

AN11JULLHRBOM/CF

Specified classes on at least one segment

AN15SEPJFKAMS/CF,Y,+

16

Edition 9.2

Amadeus Air
Specified classes on all segments

AN15SEPJFKAMS/CF-Y

Group classes

AN12JUNLONSIN/ABA/RGRP

Frequent flyer redemption classes

AN01NOVLONMAN/ABA/RRED

Time window

AN12JUNLHRFRA1000/W2,3

Connecting city, minimum connecting time

AN11JULMADTYO14/XBKK

Connecting city, specified connecting time

AN11JULMADTYO15/XBKK150

Connecting cities (up to two)

AN11JULLONTYO14/XBKKHKG

Connecting cities, specified connecting time

AN11JULLONTYO14/XBKK150HKG120

Exclude a connecting city (up to two)

AN11JULLONTYO14/X-BKK

Non-stop flights only

AN11JULLAXNYC/FN

Direct flights only

AN11JULLAXNYC/FD

Connections only

AN29APRLAXNYC/FC

Online connections only

AN29APRBRENYC/O

Specific connections (maximum three)

AN15JULPARSYD/XLON,FRA,BKK

Specific connections, all connect points
(maximum five)

AN15JULPARSYD/XLONBKKSIN

Flights with meals only

AN29APRNCEMRS/FM

Charter flights only

AN29APRYOWFLL/DC

Scheduled flights only

AN29APRYOWFLL/DS

Both scheduled and charter flights

AN29APRYOWFLL/DM

Combination of flight options

AN11JULLAXNYC/FN,D,M

Time in 12-hour clock format

AN29APRJKTPER/T12

Time in 24-hour clock format

AN29APRJKTPER/T24

European Union zone neutral display

AN29APRSYDTYO/ZEU

United States zone neutral display

AN29APRSYDTYO/ZUS

Expand horizontal display (79 characters)

AN29APROSLCPH/H-ON

Reduce horizontal display (64 characters)

AN29APRATHCDG/H-OFF

Expand vertical display (12 flights)

AN29APRCDGLIS/V-ON

Reduce vertical display (six flights)

AN29APRCDGLIS/V-OFF

Availability with discount (product availability)

AN28APRMPLCAS/RCH

Scrolling Entries: One-Way Display
Move to the previous screen

MU

Move to the next screen

M or MD

Move to the original screen

MO

Redisplay a cleared screen

MP

Move to the previous day

MY

Move to the next day

MN

© 2012 Amadeus s.a.s - All rights reserved

17

Amadeus Cryptic Entries Reference Guide July 2012

Scrolling Entries: Round Trip and Dual City Pair
Move down, first city pair

MDF

Move down, second city pair

MDS

Move up, first city pair

MUF

Move up, second city pair

MUS

Previous day, first city pair

MYF

Previous day, second city pair

MYS

Next day, first city pair

MNF

Next day, second city pair

MNS

Return to Neutral Display or Seven-Day Search
Last screen displayed

MPAN

Original screen displayed

MOAN

Previous screen

MUAN

Next screen

MDAN

Change Entries
To change from an availability display

AC

SC

To change from a schedule display

All the change entry examples below use the AC code: simply replace AC with SC to request the
corresponding display.

Change Entries: One-Way Routing
Airline preference (maximum, three)

AC/ALH,IB

City pair

ACBCNFRA

City of origin

ACBCN

City of destination

AC//FRA

Continuation from current destination

AC/NLAX

Number of seats

AC/B4

Class of service (maximum, three)

AC/CF

Cancel, show all classes

AC/C

Flights with meals

AC/FM

Connecting city, minimum connect time

AC/XLON90

Connecting cities, minimum connect time

AC/XBCN20LON90

Departure time

AC1845

Departure date

AC18MAY

Departure five days earlier

AC-5

Departure three days later

AC3

Change to carrier-preferred display

ACAF/

Change to Alliance display: Star Alliance (*A)

AC*A/

Change to Alliance display: One World Alliance (*O)

AC*O/

Change to Alliance display: Sky Team Alliance (*S)

AC*S/

Change to Amadeus display

AC1A/

18

Edition 9.2

Amadeus Air
Return to last Direct Access display

1YY/

Direct Access for a specified airline by referencing display line

ACL2

Direct Access by referencing display line and connecting flight
line

ACL2/3-4

Direct Access to a specified airline and class by display line

ACL2Y

Direct Access for airline/class by display and connecting flight
lines

ACL2/3Y

Return routing, date and time specified

ACR24JUL2130

Return routing on the day of arrival after 1800 hours

ACR

Return routing on the day of arrival, time specified

ACR1345

Return seven-day search from the day of arrival

AC/R

Change to a fare display (common fares)

ACFQ

Change to a fare display for the airline on line one

ACFQ1

Change to a fare display, specific airline

ACFQ/ALH

Change to a fare display, specific class of service

ACFQ/CY

Change to a fare display for specific airline and class of service

ACFQ/ALH/CF

Change Entries: Round Trip and Dual City Pair
Departure times, both city pairs

AC0800*1700

Date of travel, both city pairs

AC15NOV*20DEC

Class of service, both city pairs

AC/CC*/CF

Cancel, show all classes, both city pairs

AC/C*/C

Departure date three days earlier, first city pair

AC-3*

Board point, first city pair

ACCPH*

Connection point and connecting time, first city pair

AC/XBRU50*

Display return flights, first city pair

ACR19NOV0800*

Change to single city pair display, using first city pair

ACF

Departure date three days later, second city pair

AC*3

Destination city, second city pair

AC*//FRA

Origin and destination cities, for second city pair

AC*MRSPAR

Change to single city pair display using second city pair

ACS

© 2012 Amadeus s.a.s - All rights reserved

19

Amadeus Cryptic Entries Reference Guide July 2012

Change Display Type
Availability by arrival time

ACAA

Availability by departure time

ACAD

Availability by elapsed time

ACAE

Availability by neutral order

ACAN

Schedule by arrival time

ACSA

Schedule by departure time

ACSD

Schedule by elapsed time

ACSE

Schedule by neutral order

ACSN

Timetable by arrival time

ACTA

Timetable by departure time

ACTD

Timetable by elapsed time

ACTE

Timetable by neutral order

ACTN

TIMETABLE
Timetable Display Codes
Neutral Timetable

TN

By departure time

TD

By arrival time

TA

By elapsed time

TE

These codes can be used with any of the entries and options. Simply replace TN with TA, TD, or
TE to request the corresponding display.

Basic Entries
One-way routing, specified date, city pair, time

TN11JULCPTCAI0830

Departures from 0000 for a date in the future

TN11JULCPTCAI

Current day, specified time

TNCPTCAI0830

Departure city is the same as the office profile

TN11JULRIO0830

Current day, local time

TNMIARIO

Departure city is the same as the office profile, current day

TNRIO

Carrier-preferred display

TNAF11JULCDGFRA

Alliance display: Star Alliance (*A)

TN*A15APRAMSBKK

One World Alliance (*O)

TN*O15APRAMSBKK

Sky Team Alliance (*S)

TN*S15APRAMSBKK

Back to Amadeus display

TN1A15APRAMSBKK0900

20

Edition 9.2

Amadeus Air
Display Options
Flights operating on a specific day of the week

TN29AUGHOUMEX1430/WE

Airline preference (maximum three)

TN29AUGFRAROM/ALH,AZ

Include airlines not participating in Amadeus

TN11JULLTNNCE/AYY

Scrolling Entries
Move to the previous screen

MU

Move to the next screen

MD

Move to the original screen

MO

Redisplay a cleared screen

MP

Move to the next week

MN

Move to the previous week

MY

Last neutral display viewed

MPTN

Previous neutral display

MUTN

Original neutral display

MOTN

Next neutral display

MDTN

Change Entries
City pair

TCMUCNCE

Only origin city

TCMUC

Only destination city

TC//FRA

Departure time

TC1845

Date period for a specific date

TC15JUN

Return routing for same city pair, specify date, time, day

TCR16JUL1430/MO

Return routing for same city pair and period as arrival, specified
time

TCR1430

Return routing: same city pair and period, arrival after 1800 (6 pm) TCR
Day of operation

TC/TU

Change to carrier-preferred display

TCAF/

Change to Alliance display: Star Alliance (*A)

TC*A/

One World Alliance (*O)

TC*O/

Sky Team Alliance (*S)

TC*S/

Change to Amadeus display

TC1A/

Timetable by arrival time

TCTA

Timetable by departure time

TCTD

Timetable by elapsed time

TCTE

Timetable by neutral order

TCTN

Availability by arrival time

TCAA

Availability by departure time

TCTD

Availability by elapsed time

TCTE

© 2012 Amadeus s.a.s - All rights reserved

21

Amadeus Cryptic Entries Reference Guide July 2012

Availability by neutral order

TCTN

Schedule by arrival time

TCSA

Schedule by departure time

TCTD

Schedule by elapsed time

TCTE

Schedule by neutral order

TCTN

DIRECT ACCESS
These entries are for availability displays in Direct Access. Except for 1XXSCAD (change to
availability from schedule display), they also apply to schedule displays in Direct Access; simply
replace 1XXAD with 1XXSD, for example. In all cases, replace XX with the two-letter airline code.
To find out if an airline supports Direct Access, enter GGPCA followed by the airline code. Some
Direct Access entries are not supported by all airlines. To view online help for a Direct Access
airline, enter HEDIRXX, where XX is the airline code.

Availability
Basic entry, current day

1XXADMIALIM

Current day, time specified

1XXADMIALIM0900

Date specified

1XXAD8FEBMEXRIO

Date and time specified

1XXAD8FEBMEXRIO0900

Number of seats (maximum nine)

1XXAD8FEBMEXRIO/B3

Class of service

1XXAD8FEBPENSIN/CY

Class of service and number of seats

1XXAD8FEBPENSIN/CY/B3

Specific flight

1XXAD24JULDFWFRA/AXX2510

Specific flight and class of service

1XXAD26JUNMELSYD/AXX100/CF

Specific flight request for other airline

1XXADXX2345Y8FEBWAWATH

Connect point, today

1XXADATLDUS/XFRA

Departure date and minimum connect time

1XXAD8FEBMIAHAM/XFRA90

Departure date and time, connect point

1XXAD3FEBHOUMUC0700/XFRA

Date, time, connect point and class

1XXAD1FEBMELMNL0700/XSIN/CY

Date, time, connect point and time, class

1XXAD8FEBBJSHKG0700/XSHA90/CY

Change Entries
Change to schedule display

1XXACSD

Change to availability display

1XXSCAD

Change to fare display

1XXACFQD

Departure date

1XXAC24FEB

Departure date and time

1XXAC24FEB1400

22

Edition 9.2

Amadeus Air
Departure a number of days later

1XXAC5

Departure a number of days earlier

1XXAC-3

Departure time

1XXAC1400

Class of service

1XXAC/CM

Connect point

1XXAC/XHKG

Connect point and minimum connect time

1XXAC/XHKG120

City of origin

1XXACDEN

Destination city

1XXAC//SYD

Origin and destination cities

1XXACDENSYD

Return flights, same date and time

1XXACR

Return flights, time specified

1XXACR1400

Return flights, connection point

1XXACR/XATL

Return flights, change of class

1XXACR/CY

Return flights, date specified

1XXACR28FEB

Return flights, date and time specified

1XXACR28FEB1400

Scrolling Entries
Move down

1XXMD

Move up

1XXMU

Next day

1XXMN

Previous day

1XXMY

Last dir access flights display

1YY/

Fare Display
Basic entry, all fares

1XXFQDHNLLAX

Date specified

1XXFQDHNLLAX8FEB

Airline specified

1XXFQDHNLLAX/ACO

Fare type specified

1XXFQDOSAMNL8FEB/EXCN

One-way fares

1XXFQDOSAMNL8FEB/O

Round-trip fares

1XXFQDOSAMNL8FEB/R

Currency

1XXFQDATLSIN8FEB/EUR

Fares in NUCs

1XXFQDATLSIN8FEB/NUC

Airline and global direction specified

1XXFQDATLSIN8FEB/XX/AT

All fare options combined

1XXFQDATLSIN8FEB/XX/NUC/EXCN/R/AT

Flight Information
Basic entry, current day

1XXDO2345

Date specified

1XXDO2345/8FEB

© 2012 Amadeus s.a.s - All rights reserved

23

Amadeus Cryptic Entries Reference Guide July 2012

By departure or arrival city

1XXDO2345SFO

By departure and arrival city

1XXDO2345NYCSFO

Airline code, date specified

1XXDOXX2345/8FEB

Airline code, arrival or destination city

1XXDOXX2345/8FEBSFO

Seat Maps
In all cases, replace XX with the appropriate two-letter airline code.

Specific class

1XXSM231/Y/8FEBDUBATL

Class and number of passengers

1XXSM231/Y/8FEBDUBATL/B4

PNR Retrieval
In all cases, replace XX with the appropriate two-letter airline code.

Using the airline’s record locator

1XXRTRQB623

Using name

1XXRT100-MILLER

Using date and name

1XXRT100/15JUL-MILLER

Using origin, name and date

1XXRT100/15JULATL-MILLER

Using origin and destination, name and date

1XXRT830A/15JULATLDCA-MILLER

Other airline

1XXRTAF801/15JULMIAJFK-MILLER

Waitlist display

1XXRTWL801/15JULMIAJFK-MILLER

Time specified

1XXRT830A/15JULATLDCA-MILLER

Display advance seat request

1XX/*B

Display history

1XXRH

From name list

1XXRT10

Display waitlist segments

1XXRTW

FLIGHT INFORMATION
Search and Display
From an availability or schedule display (line two)

DO2

From an availability display, third flight from line one

DO1,3

From a Direct Access display

DO21

From a PNR element

DO3

By airline flight number, current day (short entry)

DOAF2418

By airline flight number (long entry)

DOAF2418/28NOV/NCECDG

By airline flight number, 12-hour clock format

DOAY831/16JUN/T12

By arrival time

DOAF1430/A/12DECMADCDG

24

Edition 9.2

Amadeus Air
By departure time

DOAF1430/D/12DECMADCDG

Flight information history, if available

DHRG916/10SEP

MCT
Minimum connection time for a specific airport

DMFRA

Minimum connection time for a specific airport, specific date

DMFRA/15DEC

Multiple airport city

DMLON

Multiple airport city, specific date

DMLON/15DEC

Inter-airport connections

DMLGW-LHR

Specific inbound airline

DMBA/LHR

Online

DMCO/IAH/CO

Interline

DMCO/IAH/DL

Interline and inter-airport

DMAF/CDG-ORY/LH

Display a mask for two specific flights

DMS

From PNR flight segments

DM2/4

From availability, dual city pair

DM2*12

Specified arrival terminal

DMCDG2A

Specified departure terminal

DMCDG-2B

Specified arrival and departure terminals

DMCDG2A-2B

Specified airlines and terminals

DMAF/CDG2A-2B/SQ

Specified airlines, airports, and terminals

DMAF/CDG2A-ORYW/AF

Specified terminals at different airports

DMORYW-CDG2B

Check MCT and segment continuity in a PNR

DMI

For a specific segment only

DMI9

For a range of segments

DMI7/9

Display Connect Points
Display neutral connect points for today's date by DRTPARSFO
travel agency
Display neutral connect points for today's date by DRT1APARSFO
airline office
Display neutral connect points for specific date
by travel agency

DRT19JULPARSFO

Display neutral connect points for specific date
by airline office

DRT1A19JULPARSFO

Specific airline, all legs

DRTPARSFO/AAF

Specific airline, any leg

DRTPARSFO/AAF,YY

© 2012 Amadeus s.a.s - All rights reserved

25

Amadeus Cryptic Entries Reference Guide July 2012

Several airlines

DRTPARSFO/AAF,DL

Specific alliance

DRTPARSFO/A*S

Excluding specific airline

DRTPARSFO/A-AF

Specific alliance excluding specific airline

DRTPARSFO/A*S/A-AF

Specific connect point

DRTPARSFO/XNYC

Any connect point

DRTPARSFO/XNYC,LAX,CHI

All connect points

DRTPARSFO/XLONNYCLAX

Excluding connect points

DRTPARSFO/X-LON,NYC,LAX

Excluding connection (through all connect points) DRTPARSFO/X-LONNYCLAX
Including number of connect points

DRTPARSFO/N3

Including up to number of connect points

DRTPARSFO/N3+

Carrier-preferred connect points

DRTBA19JULPARSFO

Alliance-preferred connect points

DRT*A19JULPARSFO

NEGOTIATED SPACE
This functionality is only available to you if your office has the security agreements in place to use
negotiated space for specific airlines.

Requesting Negotiated Space Availability
Negotiated Space display

AT30JUNFRALAX

Amadeus Availability including Negotiated Space

AN30JUNFRALAX

Negotiated Space by event name

AV18MAYJAPANCULTURETRIP

Negotiated Space information from availability

LOTI3

Displaying Negotiated Space
Display current Negotiated Space handling table

LOFDIB

Change to Function 1 display method for a specific
airline, at office level

LOFSAF/O/1

Change Negotiated Space display method for specific
airline, at agent sign level

LOFSIB/S/1

Display Negotiated Space handling defaults

LOPDAF

Display Negotiated Space handling exceptions, for a
specific office

LOPDIB/LOCNMIAIF2100

Display Negotiated Space handling exceptions, for a
specific agent

LOPDAF/LOCNMIAIF2100
/SINE0001AA

Display Negotiated Space blocks for a specific flight,
all dates

LOTDIB/FLTNIB450

26

Edition 9.2

Amadeus Air
Display Negotiated Space blocks for a specific flight
when the display is too long

LOTDIB/FLTNIB450/ITEM37

Display Negotiated Space blocks for a specific flight
and date

LOTDIB/FLTNIB450/DATE30JUN

Display Negotiated Space blocks for a specific flight
and effective date

LOTDIB/FLTNIB450/EFFD30JUL

Display suspended Negotiated Space blocks, specific
flight

LOTDCC/FLTNCC1234-SUSP

Display suspended Negotiated Space blocks, specific
date

LOTDCC/DATE12AUG-SUSP

Display suspended Negotiated Space blocks, specific
flight and date

LOTDCC/FLTNCC1234
/DATE12AUG-SUSP

Display inactive Negotiated Space blocks

LOTD6X/FLTN6X710
/DATE30AUG08-INAC

View bookings made against a specific Negotiated
Space block

LOTB1

Display the history of a specific Negotiated Space

LOTH1

Display the full history of a specific Negotiated Space

LOTH1-ALL

Display flights on which your company owns space

LOTLAF/MAY-CC2

Display general Negotiated Space statistics, specific
date

LORELH/DATE01DEC08

Display general Negotiated Space statistics, date
range

LORELH/DATE01DEC08-31DEC08

Display general Negotiated Space statistics, several
dates (up to 6)

LORELH/DATE02MAY08,15MAY08

Display Negotiated Space creation statistics

LORNIB

Display Negotiated Space sales statistics

LORSLH

Creating Negotiated Space
These entries are not available to all users.

Display a list of Negotiated Space update
entries

LOT

Create Negotiated Space, single date

LOTAIB

Create Negotiated Space, multiple dates

LOTMAF

© 2012 Amadeus s.a.s - All rights reserved

27

Amadeus Cryptic Entries Reference Guide July 2012

Change Negotiated Space:
number of seats
sales start date
sales end date
seat reduction date
percentage amount of reduction
multiple parameters

LOTC1/ALOT30
LOTC1/COMM120
LOTC1/EXPY100
LOTC1/REDU10
LOTC1/AMNT50
LOTC1/ALOT30/COMM10/EXPY30

Update number of seats only

LOTS1/ALOT30

Change Negotiated Space:
Tour reference
Authorization code
Airline reference
Tour name

LOTU1/TREF0868969677800
LOTU1/AUTH362538
LOTU1/ALIDJ7G2G
LOTU2/TOURBIGAPPLETOURS__

Delete Negotiated Space

LOTX1

Suspend Negotiated Space, single date

LOTQCC/FLTNCC1234/DATE18MAY-ON

Suspend Negotiated Space, date range

LOTQCC/FLTNCC1234/EFFD01DEC08/DIS
C01JAN09/DAYS67/-ON

Reinstate a suspended Negotiated Space
block, single date

LOTQCC/FLTNCC1234/DATE18MAY-OFF

Reinstate a suspended Negotiated Space
block, date range

LOTQCC/FLTNCC1234/EFFD01DEC08/DIS
C01JAN09/DAYS67/-OFF

28

Edition 9.2

PNR
PNR NAME ELEMENT
Create Name Element
Add a name element

NM1SMITH/JOHN MR

Multiple passengers with the same surname NM3LEE/SAM MR/JOAN MRS/TOM MR
Multiple passengers with different surnames NM2SCHWARZ/MANFRED MR/SABINE
MISS1BLACK/ANDREW MR
Passenger with ATPCO passenger type
code

NM1JONES/TOM(YTH)

Multiple passengers with passenger types

NM2COX/BOB MR/GUS(YTH)

One passenger with infant

NM1LEAVEY/KIM(INF/MICHAEL/18MAY08)

One passenger with infant, different
surname

NM1BROWN/SIOBHAN(INFTROY/HANNAH/10
SEP08)

One passenger with infant, no name

NM1BROWN/SIOBHAN(INF//10SEP08)

Add an infant with seat

NM1WATSON/JANE(INS)

Add a child passenger

NM1SIMPSON/MAGGIE(CHD/01JAN06)

Passenger with an ID code

NM1CASEY/BILL(ID123456)

Child with an ID code

NM1GERBER/TERRY(CHD)(ID234567)

Passenger with ID code and with infant

NM1ERICSON/ANITA(ID3214)(INF/HANS/
08)

ID code for date of birth

NM1SMITH/JOHN MR(IDDOB15JAN1960)

ID code for stretcher passenger

NM1SMITH/JOHN MR(IDSTCR)

Extra seat for comfort

NM2ADAMS/ARTHUR MR(IDEXST)/EXST

Extra seat for cabin baggage - airline
requires only one ticket

NM2ADAMS/ARTHUR MR(IDCBBG)/CBBG

Cabin baggage - airline requires two tickets NM2ADAMS/ARTHUR MR/CBBG
One bookable staff passenger

NM1SMITH/JOHN MR(BKB)

One standby staff passenger

NM1SMITH/JOHN MR(SBY)

© 2012 Amadeus s.a.s - All rights reserved

29

Amadeus Cryptic Entries Reference Guide July 2012

Modify Name Element
Update a family name and a given name

NU1/1SMITH/JOHN MR

Update a given name only

NU1/JAMES

Update multiple family names, given names NU1-3/5/4COX/DAN/ROSA/JIM/BETTY
and passenger type
(CHD/03JUL06)
Update a family name for a passenger with
cabin baggage

NU1-2/2SMITH/ARTHUR MR(IDCBBG)/
CBBG

Change a family name and a given name

1/1SMITH/JOHN MR

Change a given name only

1/JAMES

Change or add an ID code

3/(ID123456)

Change or add a passenger-type and ID
code

3/(CHD/03JUL06)

Delete an ID code or passenger type

3/

Add infant after e-ticket issuance

2/(ADT)(INFMILLER/TIM/21OCT10)

PNR FLIGHT SEGMENTS
Segment Sell - From Availability
Sell one seat on line 2 in C class

SS1C2

Sell two seats on line 1, in C class for first flight,
remaining flights in B class

SS2CB1

Sell seats from dual availability display, same class

SS1Y2*11

Sell seats from dual availability display, different
class

SS1Y3*C12

Selected passengers

SS3L2/P1,4-6

Unaccompanied minors

SS3L2/UM5,6,9

Stretcher

SS2C3/ST

Interline passenger with a reservation

SS2C3/ID

Waitlist

SS1D3/PE

Reconfirm segment booked in Amadeus

3/RR

30

Edition 9.2

PNR
Segment Sell - Long Entry
Sell one seat

SSEI154C12JULDUBLHR1

When flight number contains numbers and a letter

SSAF950A/M12DECCDGBRU3

Departure date is today

SSBA352C/LHRNCE1

Selected passengers

SSAF2402C10JULNCEORY3/P1,4-5

Unaccompanied minors

SSBA343L10JULNCELHRUM2/5,6

Stretcher

SSBA343L10JULNCELHRST2

Interline passenger with a reservation

SSAF2402C10JULNCEORYID1

Waitlist

SSAZ321D1FEBCPHEWRPE1

Reconfirm segment booked outside Amadeus

SSDL071C12JUNCPHJFKRR1

Cancel a segment booked outside Amadeus

SSAC111C19DECYULYVRIX1

Sell to non-participating airline

SSXX57A/J16JUNLHRJBNNN2
/05001500

Ghost, Service and Passive Segments
Create passive segment

SS1G2/PK/ABC123

Create service segment

SS1G2/HK/ABC123

Create ghost segment

SS1G2/GK/ABC123

Change ghost to passive or service segment

4/PK

Change segment status and modify flight times

2/PK13001500

Create passive segment from dual city pair
display

SS1L5/PK/ABCDE*12/PK/ABCDE

Add airline record locator to passive segment

3/*ABC123

Change airline record locator

3/*DEF456

Delete airline record locator

3/*

Information Segment
Create flight segment for information

SIKL171C28JUNAMSCPHHK2/08501120

Arrival unknown

SIARNK

Arrival unknown, with date and passenger
association

SIARNK16MAY/P2

© 2012 Amadeus s.a.s - All rights reserved

31

Amadeus Cryptic Entries Reference Guide July 2012

Open Segment
Create open segment specifying only airline,
class, departure and arrival cities, for one
passenger

SOBAC25NOVLHRJFK/P2

Two airline codes

SOSKBA/C20SEPSTOLHR

Display Flight and Itinerary Details
Display flight details for the whole PNR

RTSVC

Display flight details for a single flight segment

RTSVC4

Display itinerary details (air, access rail and express rail segments) RTSVI
in the PNR, tabular format
Display itinerary details for one segment, tabular format
Display planned flight information for a segment (airline-specific)

RTSVI6
DO4

AUXILIARY SEGMENTS
Create air-taxi segment

AUIBNN1SCQVGO21JUL/TEXT

Car auxiliary segment (airlinespecific)

CU LH NN1 FRA 12SEP-14SEP ECAR/TEXT/P1

Car booked outside of Amadeus

CU 1A HK1 BWN 14AUG-18AUG ECAR/CF-210/P1

Hotel auxiliary segment

HU RG NN1 REC 12SEP-14SEP/TEXT

Hotel auxiliary segment for long
connections

HU AF NN1 PAR 10JUL-11JUL/SI-STPC TEXT

Hotel booked outside of Amadeus

HU 1A HK1 MOW 14AUG-18AUG/ROOM BOOKED AT
PLAZA HOTEL

Tour auxiliary segment

TU RG NN1 REC 12SEP-14SEP/TEXT

Memo auxiliary segment

RU 1A HK1 BWN 12SEP/FREEFLOW TEXT

Customized auxiliary segment

RU 1A HK1 MAD 12SEP*LIMOUSINE/NEED LIMO
WITH FRENCH SPEAKING DRIVER

Manual auxiliary segment for
services that are not associated to
an air segment

IU BA HK1 LOUS JFK MIA/15APR-VIP IBM/P2

Auxiliary form of payment

RIU CHECK/P2

Cancel auxiliary segment

XE4

Delete auxiliary segment

DL4

32

Edition 9.2

PNR
PNR CONTACT ELEMENT
Add business phone number

AP FRA 6969876543-B

Add home phone number, associated to one
passenger

AP DUB 76666-H/P3

Add agency phone number, associated to multiple
passengers

AP PAR 81229823-A/P1,3-5

Modify contact information

3/DALLAS 2233456-B

Modify passenger association

7/P2

Add agency information from the office profile

AP

Agency number

APA-LON(0208)8778787

Business number

APB-FRA69686869

Home number

APH-FRA69686869

E-mail address

APE-MBAUER@YKT.COM

Fax number

APF-GB1715869652

Information number

API-FRA69686869

Mobile number

APM-FRA69686869

Exclude AP from teletype to airline when office
profile indicator APO is set to Y

APX-NCE0492940005-B

Include AP in teletype to airline when office profile
indicator APO is set to N

APS-NCE0492940005-B

PNR TICKETING ARRANGEMENT
See Ticketing Arrangement on page 153.

PNR RECEIVED FROM
Add a received-from element

RF MRS HENDERSON

Change the queuing office to another office

RF JOHN SMITH/MUC1A0702

Change the queuing office to current office

RF JOHN SMITH/Q

Specify the agent sign/queue category

RF JOHN SMITH/-0001AB

Specify the queuing office and agent sign

RF JOHN SMITH/CPHSK0002-0001AB

© 2012 Amadeus s.a.s - All rights reserved

33

Amadeus Cryptic Entries Reference Guide July 2012

PNR SERVICE ELEMENTS
OSI
Create an OSI element

OS QF VIP COMPANY CEO/P2

Create an OSI for specified passengers

OS KL TEXT/P1,3-6

Change the message text

6/LH TEXT

Add or change the passenger association

6/P1-3

Change the text and the passenger association

3/AF TEXT/P4

Delete passenger association

6/P

Send ticket number in OSI

OS 2S TKNO 579-12345678901
/P1

OSI for adult collecting unaccompanied minor on
arrival

OS DL ARR CTCH JOE SMITH SFO
415 555 1234

SSR
Create an SSR for all segments, all
passengers

SR LSML

Create an SSR for explosion at EOT or
manual explosion

SR* LSML

Explode SSRs manually before the end of the EX
transaction
Create SSR for a specified airline, all
passengers

SR VGMLLH

Specified airline, selected passengers

SR VGMLIB/P1-3

Specified segments, all passengers

SR VGML/S10-11

Specified segments and passengers

SR VGML/S10-11/P1-4

Create more than one SSR per passenger

SR BIKENN2/P1

Create SSR for a group PNR

SR GRPFYY-VEGETARIAN MEAL

Create an SSR for an unaccompanied minor

SR UMNR - UM05

Create an SSR for an infant, entry option 1

SR INFT-JONES/TOM 02FEB06/P2

Create an SSR for an infant, entry option 2

SR INFTLH-JONES/TOM 02FEB06/P2

Create an SSR for an infant, entry option 3

SR INFT- OCCUPYING SEAT/P2

Create an SSR for cabin baggage

SR CBBG-CELLO/P1

Create an SSR for an extra seat

SR EXST-PERSONAL COMFORT/P1

Create an SSR with freeflow text

SR OTHS-FREEFLOW TEXT/P2

Modifying freeflow text

11/-PASSENGER TRAVELING ALONE

Create an SSR for emergency contact name
and number

SR PCTC USHK/EDWARD
LEWIS/US8000325234.FREEFLOW TEXT

34

Edition 9.2

PNR
Create an SSR for APIS passport information SR DOCS BA HK1-P-GBR-012345678GBR-30JUN73-M-14APR09-JOHNSONSIMON-PAUL-H/P1/S3
Create an SSR for APIS primary travel
document with partial information only

SR DOCS BA HK1-----30JUN73-M-SMITH-DAVE/P1

Create an SSR for APIS visa/secondary travel SR DOCO BA HK1-MANCHESTER GBR-V17317323-LONDON GBR-18JUN04document
USA/P1/S3
Create an SSR for APIS address information

SR DOCA BA HK1-D-USA-301 PARK
AVENUE-NEW YORK-NY-10022/P1/S3

Create an SSR to secure payment for a
ticketless booking

SR EPAY X3 NN1CC/AX371449635311004/EXP08 05JODIE PARKER

Create an SSR for a cruise passenger

SR CRUZ DLHK /FREEFLOW TEXT/S1/P2

Create an SSR for form of ID (FOID) for one
passenger

SR FOID BA HK1-DL12345678/P1

Create an SSR FOID for all passengers

SR FOID IB -DL12345678

Create an SSR FOID for multiple passengers SR FOID IB HK3-DL12345678/P1-2,4
Create an SSR FOID using a credit card
stored in the FP element

SR FOID LH HK2-CC-L3

Create an SSR FOID using an FF number
stored in the FP element

SR FOID AF HK1-FF-L7/P1

Create an SSR for weapons, firearms or
ammunition carried as checked baggage

SR WEAP NN1 - AIR RIFLE/P1/S3

Create a manual SSR to accrue mileage for a SR FQTV KL-KL FREEFLOW TEXT/P1
frequent flyer
Create a manual SSR to redeem miles for a
frequent flyer

SR FQTR BA NN1-BA1234563/FREEFLOW
TEXT/P2

Create an SSR to obtain a class upgrade

SR FQTU LH-LH FREEFLOW TEXT/P1

Create an SSR to be recognized as a
SR FQTS BA-BA FREEFLOW TEXT/P3
frequent traveler on one airline, while accruing
miles on another

© 2012 Amadeus s.a.s - All rights reserved

35

Amadeus Cryptic Entries Reference Guide July 2012

PNR REMARKS
Confidential Remarks
Add remark for all passengers

RC REMARK TEXT

Single passenger and segment

RC REMARK TEXT/P1/S4

Multiple passengers

RC REMARK TEXT/P2,4

For other offices to read

RC MUC1A0702,MUC1A0703/REMARK TEXT

For other offices to read, giving write
access to one of the offices

RC PARAF0100-W/PARAF0200/REMARK TEXT

For other offices, giving write access to RC PARAF0100-W/PARAF0200-W/REMARK TEXT
all offices
Extend access to any office that has
an Amadeus Extended Ownership
agreement with a designated office

RCF-PARAF0100,F-PARAF0200/REMARK TEXT

All Air France AF0 offices in Paris

RC PARAF0*** REMARK TEXT

All Lufthansa LH0100 offices
worldwide

RC ***LH0100 REMARK TEXT

All Lufthansa LH0 offices

RC ***LH0*** REMARK TEXT

Corporate Remarks
Add corporate remark for all passengers

RX REMARK TEXT

Single passenger

RX REMARK TEXT/P1

General Remarks
Add general remark for all passengers

RM REMARK TEXT

Single passenger

RM REMARK TEXT/P1

Range of passengers

RM REMARK TEXT/P1-5

Multiple segments

RM REMARK TEXT/S4,6

Create remark in a category

RMX/TEXT

Multiple categories remark

RMC,H/TEXT

Remark for quality control

RQ REMARK TEXT

Remark for Amadeus Interface Record (A.I.R.)

RM* REMARK TEXT/P1

Remark for A.I.R. with account number

RM*ACC12345/S3/P1

Modify the remark text (where 5 is the element number)

5/NEW REMARK TEXT

36

Edition 9.2

PNR
PNR QUEUE OPTION
Create option to queue PNR to own
office, today

OP/TEXT

Queue PNR to own office on a
specified date

OP12AUG/TEXT

Queue PNR to own office on several
dates

OP7JUL,8JUL,14JUL/TEXT

Queue PNR to a specific office on a
specified date

OP MADIB2176/8JUL/TEXT

Queue PNR to a specified office and
queue, on a specified date

OP CPHSK4711/7JUL/20C2/TEXT

Queue PNR to a specified office on
several dates

OP STOSK1914/7JUL,8JUL/TEXT

Queue PNR to multiple offices on
several dates

OP CPHSK0914/3JUL/TEXT;OPSTOSK0914/9JUL
/TEXT

Queue PNR for specified passengers

OPOSLSK1914/12JUL/TEXT/P1-4

Create a confidential option to
automatically cancel all itinerary
elements for your airline

OPX-31JUL/CANCEL IF DEPOSIT NOT
RECEIVED

Create a confidential option, and allow OPX-20MAR/CANCEL IF NOT PAID,PARAF0123
additional office to view it
Create a confidential option to
automatically queue the PNR to a
specified office

OPQ-MAN7X0123/12FEB/3C1/CHECK DEPOSIT
RECEIVED

Create a confidential option to auto
queue the PNR, and allow additional
office to view it

OPQ-MAN7X0123/12FEB/3C1/CHECK DEPOSIT
RECEIVED,LONQF0123

Modify a queuing date (where 8 is the
element number)

8/12JUL

Modify the receiving office ID

8/CPHSK1914

Modify the queue and category

8/20C2

© 2012 Amadeus s.a.s - All rights reserved

37

Amadeus Cryptic Entries Reference Guide July 2012

MAILING AND BILLING ADDRESSES
Mailing Address
Add mailing address for all passengers AM NAME, ADDRESS,CITY
Associate mailing address to one
passenger

AM NAME, ADDRESS,CITY/P3

To multiple passengers

AM NAME, ADDRESS,CITY/P1,2

To a range of passengers

AM NAME, ADDRESS,CITY/P2-4

Specify home mailing address

AM/H NAME, ADDRESS,CITY

Delivery mailing address

AM/D NAME, ADDRESS,CITY

Miscellaneous mailing address

AM/M NAME, ADDRESS,CITY

Modify an address text

6/NAME, ADDRESS,CITY

Create mailing address in structured
format

AM //CY-COMPANY/NA-NAME/A1-LINE 1 /ZPZIP CODE/CI-CITY/CO-COUNTRY/P1

Specify delivery address in structured
format

AM/D//NA-MRS SMITH/A1-4 LONG STREET
/ZP-NW1/CI-LONDON

Modify or add option in structured
format

4/CI-NEW CITY/CO-NEW COUNTRY

Billing Address
Add billing address for all passengers

AB NAME, ADDRESS, CITY

Associate billing address to one
passenger

AB NAME, ADDRESS,CITY/P2

To multiple passengers

AB NAME, ADDRESS,CITY/P3,6

To a range of passengers

AB NAME, ADDRESS,CITY/P4-6

Modify the text

6/NAME,ADDRESS,CITY

Create billing address in structured
format

AB //CY-COMPANY/NA-NAME/A1-LINE 1/ZPZIP CODE/CI-CITY/CO-COUNTRY/P1

Modify or add option in structured
format

4/CI-NEW CITY/CO-NEW COUNTRY

38

Edition 9.2

PNR
FREQUENT FLYER
Display frequent flyer agreements for all airlines

VFFD

Display frequent flyer agreements for a specific airline

VFFD IB

Display a frequent flyer name from the airline's
database

FFD LH-192010101020813

Create a name element and an SSR element for
mileage accrual

FFA AF-MIA0002A

Create a name and SSR element for all airlines having
a frequent flyer agreement

FFA AF-12345678,AF,CO,DL

Segment associate an SSR FQTV

5/S3-4

Expand a passenger's name

FFA AF-MIA0002A/IERRE MR

Create a frequent flyer SSR element only

FFN BW-123456789/P1

Create a frequent flyer SSR to redeem accrued miles

FFR IB-331234(HK)CARDHOLDER JENKINS.A MR/P2

Upgrade a passenger by redeeming miles

FFU IB-331234(HK)JENKINS.A MR/S5/P2

Manually create an SSR element for a frequent flyer: see SSR on page 34.

SEAT REQUESTS AND MAPS
Seatmap
Display seatmap for a single segment itinerary

SM

For a specified segment

SM 4

For flight, class, current date

SM LH330/Y/FRAJFK

For flight, class, date

SM IB123/C/14AUGMADCDG

For flight, all classes, date

SM SK862//28SEPSTOLHR

Vertical seat map for flight, class, date

SM BA123/C/14AUGMADCDG/V

Horizontal seat map for flight, class, date

SM BA123/C/14AUGMADCDG/H

For an availability or schedule flight line, all classes

SM/1

For an availability or schedule flight line, specified class

SM/1/Y

For the second flight in flight line 4, specified class

SM/4/2/Y

Display seatmap, hide legend

SM RG75/Y/15AUGGIGLHR/NL

Display seatmap, show legend

SM RG75/Y/15AUGGIGLHR/L

Advance Seating Request
Request seat with area preference (window /
bulkhead), for specific passenger
© 2012 Amadeus s.a.s - All rights reserved

ST/WB/P3

39

Amadeus Cryptic Entries Reference Guide July 2012

Request seat for specific passenger and segment

ST/12C/P2/S5

Cancel individual seating elements

XE10

Cancel all seating elements

SX

Cancel all seating elements for specific segments

SX/S2,3

Delete seating elements

DL8-11

Modify the advice code for segment 5

5/HK

Request seat within specific range, option 1

ST/12ABCD/S5

Request seat within specific range, option 2

ST/12A-D/S5

Request seat within specific range, option 3

ST/12A/12B/12C/12D/S5

Request specific seat, for passenger and segment

ST/RQST/18B/P2/S5

Seat wish, all passengers, on all or first five segments

ST/NSSA

PNR FK ELEMENT
Add an FK element to define one destination office for
Amadeus Interface Records

FK MIAUS2M01

Add an FK element to define multiple destination offices for FK MIAUS2M01/LAXUS2CT5
Amadeus Interface Records

PNR KEYWORDS ELEMENT
Create an SK element

SK PARK QF HK2-SYD.CAR WASH/P1

PNR ACCOUNTING ELEMENT
See Accounting Information Element on page 224.

40

Edition 9.2

PNR
MISCELLANEOUS CHARGES AND DOCUMENTS
MCO - Miscellaneous Fees
Create an automated MCO element - with all
mandatory data

IMCME/IBPAR27FEB/EUR38/P1

Associate MCO element to a specific passenger
type

IMCM
A/LHFRA22JUN/EUR20/INF/P1

Add an MCO element

IMCM/IB27FEB/P1

Add an MCO element, specifying the city where the IMCM/AFPAR27FEB/EUR250/P1
service is provided, and currency and total cost of
the service
Add an MCO element with a reason for issuance
code (codes can be market and airline specific)

IMCMC/AFPAR27FEB/EUR250/P1

Add an MCO element, overwriting the description of IMCMC/IBMAD27FEB/EUR250/*DEPO
type of service
SIT/P1
Add an MCO element with accounting text

IMCMG/AFPAR27FEB/EUR250/**ACCOUNTING TEXT/P1

Add an MCO element, overwriting the description of IMCMC/IBMAD27FEB/EUR250/*DEPO
the type of service, and adding accounting text
SIT/**-ACCOUNTING TEXT/P1
Modify the type of service description

12/*NEW SERVICE DESCRIPTION

Modify the accounting text

12/**-NEW ACCOUNTING TEXT

Delete an MCO element and the associated TSM

XE12

Display list of 'reason for issuance' codes when an
MCO is present in the PNR

TMI/I?

Excess Baggage Charge
Create an automated XSB element

IMCXP/LHFRA27FEB/EUR380/P1

Associate XSB element to a specific passenger
type

IMCXP/LHFRA22JUN/EUR200/INF/P1

Create automated XSB and overwrite type of
service description

IMCXG/AFPAR14DEC/EUR200 /*GOLF
EQPT/P1

Create automated XSB with accounting text

IMCXC/CONYC27FEB/EUR50/**ACCOUNTING TEXT/P1

Create automated XSB with pricing routing

IMCXB/AYHEL27FEB/PR-HELSYD/P1

Create automated XSB with excess weight or
bulk information

IMCXB/AYHEL27FEB/KG-25/P1

Create automated XSB with pricing airline

IMCXB/AYHEL27FEB/PA-AY/P1

Create automated XSB with global indicator

IMCXB/AYHEL27FEB/GI-FE/P1

© 2012 Amadeus s.a.s - All rights reserved

41

Amadeus Cryptic Entries Reference Guide July 2012

Add XSB element - minimum entry to create a
TSM

IMCX/27FEB/P1

Modify the type of service description

12/*NEW TEXT

Modify the accounting text

12/**-NEW TEXT

Delete the XSB element

XE8

MULTIPLE PNR ELEMENT ENTRY
Enter multiple PNR elements

NM 1KELLY/JOE MR;AP LON
0712723422; TK OK;RF PASSENGER;
SS EI374C23FEBSNNLHR1;ER

Enter multiple PNR elements with several
family names

NM 2STRONG/MR/MRS 2SMITH/MR/MRS
1WHITE/MR; AP NCE 92993351;TK
TL16MAY;RF PSGR

Enter multiple PNR elements with several
NM 2STING/MR/MRS;NM
family names (repeating the transaction code) 2JONES/MR/MRS; NM 1WHITE/MR;AP
NCE 93224413;TK TL16MAY;RF PSGR

ENDING A PNR TRANSACTION
End the transaction

ET

End the transaction and redisplay the PNR

ER

File the PNR after splitting a party

EF

End the transaction and change advice codes

ETK

End the transaction, change advice codes and redisplay

ERK

Place the PNR on a queue, category, and date range

QE8C1D3

Keep the PNR on the queue and exit queue mode

QES

Remove PNR from the queue, exit queue mode, redisplay PNR

QFR

Remove the PNR from the queue and exit queue mode

QF

IGNORING A PNR ENTRY
Ignore

IG

Ignore and redisplay

IR

42

Edition 9.2

PNR
RETRIEVING A PNR
Retrieving a PNR
Retrieve by record locator

RT Q6RBB3

By name

RT/HANUSSEN/J

By partial name

RT/HANU

By name or partial name, active segments only RT/HANUSSEN*A
By date, name

RT/12AUG-SMITH

By record locator and name

RT-Q6RBB3-JOHNSON

By record locator, name, and ticket number

RT-A1XB4Q-JOHNSON-057-1234567890

By flight, departure date, name

RT KL153/12AUG-JOHNSON

By flight, date, name and city pair

RT KL153/12AUGAMSMAN-BAKER

By flight departure time

RTD-BA1530/01JULLHRJFK-WALL

From an availability display line

RT/4-SMITH/A MR

From a branch office, or another office when
security allows

RT/LONCT2A99-SMITH

From another office, using wildcards

RT/LONAX2***-PETERS/WILLIAM

From an office with the same corporate ID

RT/***AX2***-PETERS/WILLIAM

Using a ticket number contained in an FA or an RT TKT/016-1234567890
SSR element of the PNR
Prime PNRs on a specific flight (not on a
commercial duplicate of the flight)

RT BA1485/9MAY-MCINTOSH*P

Operating PNRs on a specific flight (only
commercial duplicates of the flight)

RT BA1485/9MAY-MCINTOSH*C

By customer or product number stored in an
FD element of the PNR

RTM/AF-123456789

By frequent flyer number or bonus number

RTM/KL-386427991

By MCO element and name

RT/MCO-JOHNSON

By XSB element and name

RT/XSB-JOHNSON

Amadeus Central Ticketing users only

By a car pick-up date, for the current date

RTCCR-JOHNSON

By a car pick-up date

RTCCR/12MAR-JOHNSON

By a hotel (or car, tour, cruise, insurance)
segment, for the current date

RTHHL-JOHNSON

By a hotel segment, for the specified date

RTHHL/12MAR-JOHNSON

By hotel chain in/out dates

RTHTL HI/01APR-04APR-LEAVY

By hotel property and rate codes

LH/HLLON211/24FEB/PRO-WKD-SRS

© 2012 Amadeus s.a.s - All rights reserved

43

Amadeus Cryptic Entries Reference Guide July 2012

By account number entered as an RM*ACC
element

RTY/AN1234

By a customer profile record locator

RTU/QW23RE

From a displayed customer profile

RTU

Retrieve a PNR from an e-ticket record

RT*E

By insurance provider and partial name

RT/INSAXA-J

By insurance confirmation number and name

RT/INS/1234321-JOHNSON

By third-party record locator (in another
system)

RTOA/1G-APRNSZ

By marketing airline record locator

RTOA/NW-NNN222

Retrieve group PNR and display all names

RTW-Q6RBB3

Retrieve from a PNR list

RT 2

Redisplay the PNR list

RT 0

Display all queues PNR is placed on

RTQ

Retrieving PNR-related Data
Display other (airline) record locator

RL

Resend record locator to third party

RLS

Display the customer profile record locator

RLP

Display the AXR for the current PNR

RTAXR

Displaying a Partial PNR
Display PNR elements for one passenger only

RT/P1

Display PNR air segments only

RTA

Display air segments only, showing married segment indicators

RTAM

Invoice and itinerary remarks only

RTB

Car segments only

RTC

Extended ownership agreements only

RTE

Fare elements only

RTF

General facts only (SR, OS, SK)

RTG

Hotel segments only

RTH

Itinerary only

RTI

Phone, address and credit card check elements only (AB, AM, AQ, AP)

RTJ

Ticketing elements only

RTK

MCO and XSB elements only

RTM

Names only

RTN

44

Edition 9.2

PNR
Names only (as originally entered in the PNR)

RTNR

Option elements only (including OP, OPQ, OPX)

RTO

Segments and segment owner only

RTOS

Passenger info only (all except name, itinerary and option)

RTP

General, confidential and corporate remarks only

RTR

Remarks per category

RTRH,RX

Remarks including specific text

RTR/TEXT

Corporate remarks only

RTRRX

Keyword elements only

RTS

Tour segments only

RTT

Active ticket numbers only (FA and FH)

RTTN

Active and historical ticket numbers only

RTTN/H

Individual names in a group PNR with full PNR data

RTW

Auxiliary segments only (air taxi, car, hotel, tour, memo)

RTX

Amadeus Interface Record remark with account number

RTY/AN1234

Rail segments

RTZ

Display multiple options

RTN,A,G

Insurance element details

ID

CHANGING AND REBOOKING ELEMENTS
Changing Elements
Change the remark text

5/NEW REMARK TEXT

Change the passenger association, one element

5/P2,3

Change the text and the passenger association

5/NEW REMARK TEXT/P2,3

Change the passenger association, several elements

5,10-14/P1

Cancel the passenger association

4/P

Cancel the segment association

4/S

Change the time limit in the TK element

8/10JUL

Change the number of seats in an air segment

4/2

Segment Statuses
Reconfirm air segment

5/RR

Change an individual segment status to holding confirmed

2/HK

Change the segment status to notify acceptance of waitlisting

2/HL

© 2012 Amadeus s.a.s - All rights reserved

45

Amadeus Cryptic Entries Reference Guide July 2012

End the transaction, change the segments with KL and KK status to HK and
move the segments with NO, UN, and UC status to history

ETK

End the transaction, redisplay the PNR, change the segments with KL and KK
status to HK and move the segments with NO, UN, and UC status to history

ERK

Cancel segment containing negative response advice code

DL/2

Rearranging Segments or Elements
Rearrange itinerary or auxiliary segments in a specified
order

RS 2,5-8

Rearrange non-itinerary elements

RS 5,9,6-8

Insert a new PNR element at a specific location

RS 5,SR VGML/P2

Rearrange a customer profile element

RS 7,9,11-14

Rebooking Segments
Rebook one segment, change the class

SB Y 6

Rebook all segments, change the class

SB F

Rebook one segment, change the date

SB 12APR 7

Rebook all segments, change the date

SB 15AUG

All segments, change the date and the class

SB Y 16SEP

One segment, change the flight number

SB BA194*3

Multiple segments, change the flight number

SB BA193*3/BA194*4

One segment, change the class and date

SB M 28NOV7

Multiple segments, change the class and date

SB F 9/03DEC10

One segment, change the class and flight number

SB AA101*C4

Multiple segments, change the class and flight number

SB AA100*6/C4

One segment, change the date and flight number

SB AA101*21APR4

Multiple segments, change the date and flight number

SB AA100*6/30OCT5

One segment, change class, date, and flight number

SB AA101*Y21APR4

Multiple segments, change class, date, and flight number

SB AA100*6/C4/30OCT5

Change flight number from Availability

SB 4*5

Change flight number and class from Availability

SB 4*C5

Change flight number from dual city Availability

SB 1*2/11*3

46

Edition 9.2

PNR
CANCELING AND DELETING ELEMENTS
Canceling Elements
Cancel a single element

XE 4

Cancel multiple elements of the same type

XE 5,7-11

Cancel sub-element of an MCO element

XE 4.1

Cancel whole itinerary

XI

Cancel seating elements for a single segment

SX/S3

Cancel all seating elements

SX

Cancel the itinerary for all PNRs linked by the AXR

ERX or ETX

Deleting Elements
Delete a single element

DL4

Delete multiple elements

DL4,5,7-11

COPYING A PNR
Copy the PNR

RRN

Copy the PNR and change the number of passengers

RRN/6

Copy the PNR and move the date to seven days later

RRN/DP7

Copy the PNR and move the date to three days before

RRN/DM3

Copy the PNR and change the class to Y

RRN/CY

Copy the PNR for a range of passengers only

RRN/P2-5

Copy the PNR for specified passengers only

RRN/P2,4,6

Copy the PNR, excluding a passenger

RRN/PX3

Copy the PNR with specific segments only

RRN/S2,4

Copy the PNR with a range of segments only

RRN/S3-5

Copy the PNR, excluding segments

RRN/SX6

Copy the PNR, changing the date for a specific segment

RRN/S4D3JUN

Copy the PNR, changing the date range for a specific car or hotel
segment

RRN/S6D1AUG-4AUG

Copy the PNR, changing the class for a specific segment

RRN/S4CV

Copy the PNR, changing the hotel or car option for a specific
segment

RRN/S7,DP-CASH

Copy the PNR for specified passengers only, changing the dates
for specified segments, excluding other segments

RRN/P1,2/S4D1NOV/
S7D18NOV/SX5,6

Copy the PNR and create an AXR record

RRA

© 2012 Amadeus s.a.s - All rights reserved

47

Amadeus Cryptic Entries Reference Guide July 2012

Copy the PNR for six passengers, and create an AXR record

RRA/6

Enter the airline record locator for copied passive segment

3/*ABC123

Copying Itinerary Elements Only
Copy itinerary elements only

RRI

Copy itinerary elements only, changing the number of passengers

RRI/5

Copy itinerary elements only, moving the date forward

RRI/DP13

Copy itinerary elements only, moving the date backward

RRI/DM7

Copy itinerary elements only, changing the class

RRI/CL

Copy specific segments

RRI/S3,5

Copy itinerary elements only, changing the date for a specific segment

RRI/S4D13SEP

Copy itinerary elements only, changing the class for a specific segment

RRI/S5CY

Copy itinerary elements only, changing the hotel or car option for a
specific segment

RRI/S7,DPCASH

Copying Passenger Data Only
Copy the passenger data only

RRP

Copy the passenger data only, for specific passengers

RRP/P2,4

SPLITTING A PNR
Split one name from a non-group PNR

SP 7

Split multiple names

SP 3,4,5-7

Split unassigned names from a group PNR

SP 0.10

Split unassigned names and individual name elements

SP 0.15,2-4,6

Split group PNR containing partially confirmed space

SP 0.2,1,2,3.2,4.2

Split a PNR and retain auxiliary segments in the parent PNR

SP 2,10.0

Split a PNR and transfer some auxiliary services to the
associate PNR

SP 2,3,4-6,12.5

Split a PNR and retain elements with no action/status code in SP 2,3,4-6,10.0
the parent PNR
Split a PNR and move elements with no action/status code to SP 2,3,4-6,10.1
the associate PNR
End the transaction and file the associate PNR

EF

Retrieve an AXR for the displayed PNR or group PNR

RTAXR

Retrieve an AXR by passenger or group name

RTAXR/DEMPSEY/A

48

Edition 9.2

PNR
Retrieve an AXR by record locator

RTAXR ER32AA

Retrieve a PNR from an AXR

RT1

PRINTING A PNR
Print the entire displayed PNR on the default printer

WRA/RT

Print a PNR by record locator

WRA/RT1C2D3A

Print the entire PNR on a specific LNIATA printer

WRA P67547306/RT1C2D3A

Print entire PNR queue-to-queue to a national system
print mnemonic

WRA N547306/RT

Print the entire PNR at another Amadeus office

WRA OMADRW2743/RT1C2D3A

Print the entire PNR on a TTY printer, by record locator

WRA TMADRRAF/RT1C2D3A

Print the entire PNR history

WRA/RH

Print a queue message

WRA/QU

Print a purged PNR (PDR)

WRA/RPP

Print the first screen of the displayed PNR

WRS/RT

Print the first screen of a PNR, by record locator

WRS/RT1C2D3A

Print the first screen of a PNR on a specific LNIATA
printer, by record locator

WRS P67547306/RT1C2D3A

Print the first screen of a PNR at another Amadeus office

WRS OMADRW2743/RT1C2D3A

Print first screen of a PNR, queue-to-queue to a national
system print mnemonic

WRS N547306/RT

Print the first screen of a PNR on a TTY printer, by record WRS TMADRRAF/RT1C2D3A
locator

Printing a Purged PNR
Purged PNRs are also known as Past Date Records (PDRs)

Print a PDR to the printer cross-referenced to your office ID

RPPP

Print a PDR to the printer cross-referenced to your terminal

WRA/RPP

Prints first 999 lines of the face of the PDR if only one PDR retrieved, otherwise
prints the list of PDRs

Print the PDR history to the printer cross-referenced to your terminal

WRA/RPP/RH

Print the TST information to the printer cross-referenced to your terminal

WRA/RPP/TST

Print the TSM information to the printer cross-referenced to your terminal

WRA/RPP/TSM

Print the PTA data to the printer cross-referenced to your terminal

WRA/RPP/PTA

© 2012 Amadeus s.a.s - All rights reserved

49

Amadeus Cryptic Entries Reference Guide July 2012

LISTING PNRS
List PNRs by Flight
List PNRs for a specific date

LP/2X933/18AUG

List PNRs with a specified off-point

LP/6X031/20DEC/***SYD

By leg flown (instead of segment)

LP/6X123/20JUN/L

By leg for a specific segment

LP/6X123/01JAN/L(LHRSYD)

List PNRs for multi-dated flights

LP/2X18/28MAR

By a search option code (*S)

LP/*S/6X123/25SEP

By a combination of options

LP/IE/2X026/12SEP

List PNRs with connecting flights only

LP/+TE/6X7311/23MAY

List PNRs for specified options only

LPC/IE/7X008/1DEC

Negative search of PNRs

LPN/P/6X033/30MAY

Print passenger lists

LP/2X026/19AUG-P

Queue passenger lists

LP/2X026/19AUG-Q

Display counters by group

LP/PG/6X031/30MAY/T

Retrieve a PNR from the passenger list

LP4

Redisplay the passenger from the PNR

LP0

Move to previous multi list

MPLM

List PNRs by Flight - Options
List PNRs with an AXR tag

B

By class, for classes M or G

C(M,G)

By class, for classes M and G

C(M-G)

List PNRs with an AP phone element

*D

List PNRs with outbound connections

E

List PNRs with outbound connections on a specific carrier

E(7X)

List PNRs with outbound connections with connecting time of
up to 3 hours

*E(3)

List PNRs with a fare element

F

List PNRs with Frequent Flyer, priority code 1

*F(1)

List PNRs with Frequent Flyer, gold tier description

+F(GOLD)

List group PNRs

G

List group PNRs, group names only

G(C)

List group PNRs, including individual name elements

G(N)

List PNRs booked within the last 12 hours

H(12)

50

Edition 9.2

PNR
List PNRs with inbound connections arriving 24 hours before
departure time

I

List PNRs with inbound connections on a specific flight

I(7X123)

List PNRs with inbound connections, connecting time of up to
4 hours

*I(4)

List PNRs with a specific passenger type code (PTC)

J(CHD)

List PNRs owned by an office ID

*J(HELA22915)

List confirmed PNRs

K

List PNRs with keyword elements

*K

List of last five passengers booked

L(5)

By passenger surname

N(JOHNSON)

By surname starting with a specific letter

N(S)

List PNRs with OS elements

*O

List PNRs with specific OS elements

*O(CHD)

List PNRs with assigned seats

P

List of unconfirmed passengers (status HN, TN)

Q

List PNRs with an auxiliary (AUX) segment

R

List PNRs with an option (OP) element

S

List PNRs with SR elements (except seats)

*S

List PNRs with specified SR elements

*S(WCHR)

List ticketed PNRs

T

List PNRs without ticketing data

V

List PNRs with waitlist status

W

List unticketed PNRs (without TKOK element)

Y

List PNRs by Office
List all PNRs owned by your office

LPO/ALL

List PNRs in your own office using
options

LPO/A(AF,BA)B(CPH)

List PNRs owned by another office

LPO/NCE1A0999/A(AF,BA)

List PNRs owned by other offices, using
wildcards

LPO/PARAF041*/A(AF,BA)B(CPH)

Display by auxiliary segment

LPO/N(CCREP.1SEPLHR)

List PNRs and print list to default printer

LPO/B(CDG)D(1JAN)-P

List PNRs and print list to specific printer

LPO/B(CDG)D(1JAN)-PSA0216

List PNRs and queue list to default queue LPO/B(CDG)D(1JAN)-Q
(Q0C1), Example 1

© 2012 Amadeus s.a.s - All rights reserved

51

Amadeus Cryptic Entries Reference Guide July 2012

List PNRs and queue list to default queue LPO/NCE1A0900/B(CDG)D(1JAN)-Q
(Q0C1), Example 2
List PNRs and queue list to specific
queue and category

LPO/B(CDG)D(1JAN)-Q29C2

List PNRs and queue list to default queue LPO/NCE1A0900/B(CDG)D(1JAN)-QO
of searched office
List PNRs and queue list to specific
queue of searched office

LPO/NCE1A0900/B(CDG)D(1JAN)-QO29C2

Display the passenger list status table

LPS/PS

Display the search results

LPS/D3

Display the search results and filter by
name

LPS/D3/TAN/B

Retrieve a PNR from the passenger list

LPS23

Redisplay the passenger list from the top

LPS0

Redisplay the passenger list from the last LPSL
PNR
Print the list from the status table

LPS/D3-P

Print the list, on a specific printer

LPS/D3-PSB1234

Print the list, filtered by name

LPS/D3/T-P
LPS/D3-Q

Queue list from status table, on default
queue

Queue list from status table, on a specific LPS/D3-Q1C3
queue/category
LPS/D3/T-Q1C3
Queue list from status table, filter by
name
Delete specific search request from the
status table

LPX/3-5,7

Delete all search requests from the table

LPX/ALL

List PNRs by Office - Options
By airline code

A(IB,AF,LH)

By board point

B(ZRH)

By board point within a country

*B(US)

By class of service

C(Y,K,*N)

By travel date or date range

D(1JAN,5JAN-10JAN)

By non-active air segment status code

E(UC)

By flight number

F(AF123,789)

List group PNRs

G(GROUPNAME)

52

Edition 9.2

PNR
By ID in a mandatory name field

I(INF,ID123456)

By creation date or date range

K(15MAY)

List PNRs modified after a given date, or within a specified
date range

L(2NOV)

By auxiliary segment

N(HHLHI.12JUNLON)

By off point

O(DUB)

By off point within a country

*O(GB)

By city pair, for non-stop or direct flight

P(MIAHOU)

By OP element containing a date

Q(1JAN,5JAN-10JAN)

By auxiliary segment status code

U(*N,HK)

By passenger account number

R(4567,ZYX987)

By creating agent sign

S(1234AA)

List ticketed PNRs with ticketing data (TKOK)

T(FA)

List PNRs without ticketing data (FA, FHA, FHE, SSR TKNA,
TKNE, TKNM)

V(FA)

By air segment status code

W(*K,HL)

By city pair for non-stop, direct or connecting flights

X(GIGMIL)

List unticketed PNRs (without TKOK element)

Y(TL24MAY)

By frequent flyer number

Z(IB-123456)

RECALLING A PURGED PNR
Purged PNRs are also known as Past Date Records (PDRs)

Recalling Off-line, Basic Option (Complimentary)
Recall in deferred mode (basic option)
by flight date segment

RPD/AF7708/16JUL08

Recall by hotel segment

RPD/HHLHI/12DEC08-JONES

Recall by car segment

RPD/CCRZE/12DEC08-JONES/PETER*T

Recall by cruise segment

RPD/CRUCCL/26DEC08/BLAX/OACAROLF/PAUL*T

Recall by tour segment

RPD/TTOTSFUN/26DEC08/BMIA-ROLF/PAUL*T

Recall by rail segment

RPD/TRN2V/26DEC08/BWAS/OCHIROLF/PAUL*T

Recall by surface segment

RPD/SURSK/26DEC08/BBMA-ROLF/PAUL*T

Recall by air taxi segment

RPD/ATXIB/26DEC08/BSCQ/OVGOROLF/PAUL*T
RPD/INSGFAFR/1SEP08-SMITH/PETER*T

Recall by insurance segment

© 2012 Amadeus s.a.s - All rights reserved

53

Amadeus Cryptic Entries Reference Guide July 2012

Recall by MCO, SVC or XSB segment

RPD/MCOBA/12DEC08/BROM-JONES/PETER*T

Recall by PNR record locator

RPD/RLC-A1B2C3/03JUL08*T

Recall by PTA record

RPD/PTA-0060077000072*T

Recalling Off-line, Premium Option (Chargeable)
Recall in deferred mode (premium option) by
airline code and date range

RPD LH/02JUL08

Recall by office ID and date

RPD-AMSAF0100/06JUL08

Recall by frequent flyer number

RPD/FFN-AF233418776

Recall by customer profile record locator

RPD/CUS-C2BGC3

Recall by memo segment

RPD/MIS/12DEC08

Recalling Interactively (Premium Option, Chargeable)
Recall interactively (online mode, premium
option) by flight segment

RPP/AF7708/16DEC08

Recall by hotel segment

RPP/HHLHI/16DEC08

Recall by car segment

RPP/CCRZE/16DEC08

Recall by cruise segment

RPP/CRUCCL/16DEC08

Recall by tour segment

RPP/TTOTSFUN/16DEC08

Recall by rail segment

RPP/TRN2V/16DEC08

Recall by surface segment

RPP/SURSK/16DEC08

Recall by air taxi segment

RPP/ATXIB/16DEC08

Recall by insurance segment

RPP/INSGFAFR/16DEC08

Recall by MCO/SVC/XSB segment

RPP/MCOBA/16DEC08

Recall by PNR record locator

RPP/RLC-A1B2C3/16DEC08*T

Recall by PTA record

RPP/PTA-0060077000072*T

Recall by ticket number

RPP/TKT-0060077000072*T

Recall by frequent flyer number and flight date RPP/FFN-KL233418776/04NOV08
Recall by customer profile record locator

RPP/CUS-C2BGC3/LH183/16DEC08

Recall by travel insurance confirmation
number

RPP/INS-AXAFR/351876351*T

Displaying a Purged PNR
Display requests from the office request list

RLD

Display requests submitted interactively

RLD/R

54

Edition 9.2

PNR
Display requests submitted in deferred mode

RLD/D

Display only requests with online status

RLD/O

Display only processed requests

RLD/S

Display only pending requests

RLD/G

Display only cancelled requests

RLD/C

Display only in process requests

RLD/I

Display only requests that have been redisplayed to terminal

RLD/RT

Display only requests that have been re-queued

RLD/RQ

Display only requests that have been reprinted

RLD/RP

Display a PDR or a PDR list from the office request list

RLD T3

Retrieve a PDR from a PDR list

RLD 4

Queue line 4 of the request list

RLD Q4

Print line 1 of the request list

RLD P1

Cancel pending request from the request list

RLX/5

Clear requests from the request list

RLC/15-20

Partially display a PDR (active TST data only)

RPP/TST

Display a single item from a partially displayed PDR

RPP/TST1

Queue a PDR from a terminal

RPPQ

Print a PDR to the printer cross-referenced to your office ID

RPPP

Print a PDR to the printer cross-referenced to your terminal

WRA/RPP

Print a partial PDR (active TSM data) to the printer crossreferenced to your terminal

WRA/RPP/TSM

Print a PDR from a queue

WRA/QU

Recalling PNRs Purged Before April 2004
By flight number, date, name, and record
locator

REP/AF9876/23SEP03-MILLER*QVHA16

By flight, date and name

REP/AF9876/23SEP03-MILLER

By car segment

REP/CARZE/12NOV03-JARVIS

By MCO number

REP/12345678901234

Display the PDR list

REPD

Place the PDR back on queue

REPQ 3

View individual PDR, using record locator

REPDP*AZ2WTH

Requeue an individual PDR

REPDQ*AZ2WTH

Print a PDR

WRA/REPDP*AZ2WTH

© 2012 Amadeus s.a.s - All rights reserved

55

Amadeus Cryptic Entries Reference Guide July 2012

CLAIMING A PNR
Claim a PNR by record locator

RO CO123ABC

Claim a PNR by flight number, date and name

RO AA15/2APRORDORY-BROWN

Retrieve another system’s PNR from a similar name list

RO 3

Return to the similar name list

RO 0

Claim responsibility for the PNR and end the transaction

ET

Claim responsibility for the PNR and redisplay

ER

Reset the 'PNR Pending Claim' tag

R*

PNR SECURITY
Create an individual PNR security element for a single office, with
read and write access

ES/GPARWL2123-B

Create a security element with read only access

ES/GPARWL2123-R

Create a security element with no access

ES/GPARWL2123-N

Create a security element for two offices, one with read access, and
one with read and write access

ES/GPARWL2123-R,
PARWL2124-B

Create a security element for an IATA number (read access)

ES/I12341234-R

Create a security element for a pseudo office (both read and write
access)

ES/P7654321-B

Create a security element for all WL2 offices in Paris (read access)

ES/GPARWL2***-R

Create a security element for all WL2 offices (no access)

ES/G***WL2***-N

Modify a security element

ES/G***1A0***-B

Delete a security element

ESX

Display security agreements for the current PNR

ESD

Display security agreements for global core office IDs

ESD

Display security agreements for IATA numbers

ESD/I

Display security agreements for pseudo offices

ESD/P

Display security elements for the current PNR

RTE

Retrieve security element history for the current PNR

RHE

56

Edition 9.2

PNR
TRANSFERRING OWNERSHIP (RESPONSIBILITY)
Transfer ownership of PNR and its AXR-linked PNRs to a
specified office

RP/MUCLH0429

Transfer ownership of current PNR without its AXR-linked PNRs

RPS/MUCLH0429

Transfer ownership of a PNR and change the ticketing office

RP/MUCLH0429/TK

Transfer ownership of a PNR and change the queuing office

RP/MUCLH0429/Q

Transfer ownership of a PNR and change the option element ID

RP/MUCLH0429/OP

Transfer ownership of a PNR and change both ticketing and
queuing office

RP/MUCLH0429/TKOP

Transfer ownership of a PNR and change TK, Q and OP

RP/MUCLH0429/ALL

PNR HISTORY
Display entire PNR history without queue history

RH

Entire PNR history with queue history

RH/ALL

Long PNR history, starting at line 49

RH049

Display partial PNR history, for air segments only

RH A

Display partial PNR history, for multiple options

RH A,C,J

Invoice and itinerary remarks

RH B

Car segments

RH C

Extended ownership agreements

RH E

Fare elements

RH F

Historical fare record

RH FR

General facts (SR, SK, OS)

RH G

Hotel segments

RH H

Itinerary segments

RH I

Phone, address and credit card check elements (AB, AM, AQ, AP)

RH J

Ticketing elements

RH K

MCO and XSB elements

RH M

Name elements

RH N

Option elements

RH O

Passenger information (except name, itinerary and option)

RH P

Queue history

RH Q

General, confidential and corporate remark elements

RH R

Category C remarks

RH RC

Segment 3 history

RH S3

© 2012 Amadeus s.a.s - All rights reserved

57

Amadeus Cryptic Entries Reference Guide July 2012

Tour segments

RH T

Auxiliary segments (air taxi, car, hotel, tour, memo)

RH X

Accounting remarks (RM*, AI, FZ)

RH Y

Rail segments

RH Z

Airline record locator history

RL H

GROUP PNRS
Group Name
Enter a group name

NG 25 RIVIERA TOURS

Modify a group name before end of transaction

0/NEW GROUP NAME

Display individual names

RTN

Retrieve PNR and display individual names

RTW-AF061/12AUGHAPPYVALLEYTOURS

Display names as they were originally entered in the PNR RTNR
Create temporary (unnamed) elements

NP 6

Create multiple temporary (unnamed) elements

NP 5,7,9

Cancel all temporary (unnamed) elements

NP 0

Remove a name and maintain group space

4G

Remove individual names and maintain group size

2-3/5G

Cancel unassigned names and reduce group space

XE 0.5

Cancel individual names and reduce group space

XE 2-4

Transmit group PNR with all individual names to all
carriers

NT

Transmit individual names in a group PNR to specified
airlines

NT SR,AZ

Transmit individual names in a group PNR to a specific
address

NT BRUKPSN

Transmit individual names in a group PNR to specific
airlines and addresses

NT AF,SN,MADKRIB

Increase the space booked for a group by 7 passengers

INP 7

Airline-specific

Group Segment Sell
Sell from availability

SS 12 D 1/SG

Direct sell

SS BA343 L 11JUN NCELHR
SG20

58

Edition 9.2

PNR
Waitlist from availability

SS 12 D 3/PG

Waitlist direct sell

SS SK911 D 1FEB CPHEWR
PG12

Group sell for 9 or fewer passengers, from availability
(Market-specific)

SS 12 D 1/GI

Group sell for 9 or fewer passengers, direct sell (Marketspecific)

SS UA1061 Q 23FEB ORDMSY
GI7

Group waitlist for 9 or fewer passengers, from availability
(Market-specific)

SS 12 D 3/GW

Group waitlist for 9 or fewer passengers, direct sell
(Market-specific)

SS UA1061 Q 23FEB ORDMSY
GW7

Group Seat Request
Group request for non-smoking seats

STG

Group request for smoking seats on certain segments only

STG/S/S3

Group request, multiple seat range less than total number

STG/R20/27ABCDE/34
A-35K/S4

Request a number of non-smoking and smoking seats, less than STG/10N5S/S3
total number in group

Group Fare
Add a group fare

SR GRPF YY-GV10

Miscellaneous for Groups
Retrieve a PNR by record locator

RT A12BD3

Retrieve a PNR by record locator, and display
individual names

RTW-A12BD3

Retrieve a PNR by flight, date and group name, and RTW-AF061/12AUG-ARMOR TOURS
display individual names
Retrieve a PNR from an AXR

RT 1
RT ABC123
RT/GROUP NAME

Create an SSR to advise the airline of the complete SR GRPS AF TCP 11
party size
This is created automatically in the case of nonhomogeneous PNRs

© 2012 Amadeus s.a.s - All rights reserved

59

Amadeus Cryptic Entries Reference Guide July 2012

NON-COMMERCIAL PNRS
Non-commercial PNRs are used only by agents of airlines whose inventory is hosted in Amadeus
Altéa Inventory.

Create a non-commercial PNR

NZ 2 STRETCHER/JONESMR

Book a segment - long entry

SS AX123 C 6JUL DUBROM NZ2

Book a segment from an availability display

SS 2 C 1/NZ

Request a seat for a segment

STZ/15A/S1

Request a seat for a leg of a journey

STZ/DUBCDG/15A/S1

End transaction

ET

Reduce number in party

XE 0.2

Change the name

0/NEW NAME

Split the PNR

SP 0.2

60

Edition 9.2

Amadeus Customer Profiles
ENTERING AND EXITING PROFILE MODE
Access profile mode

PM

Temporarily exit profile mode

PMP

Exit profile mode

PME

ENDING TRANSACTION OR IGNORING A PROFILE
You must be in profile mode to make these entries.

End transaction and file the profile

PE

End transaction, file, and redisplay the profile

PER

End transaction, file, and exit profile mode

PEE

Ignore the updates and file the profile

PI

Ignore the updates and redisplay the profile

PIR

Ignore the updates and exit profile mode

PIE

MANAGEMENT PROFILES
You must be in profile mode to make these entries.

Display the management profile

PDO

Display the management profile, different office ID

PDO/NCE1A0900

Modify the transfer indicator

6/*S

Display management profile history

PHO

Display management profile history, different office ID

PHO/NCE1A0900

Display history directly from the management profile

PH

End transaction and file the management profile

PE

End transaction and redisplay the management profile

PER

Ignore and file the management profile

PI

Ignore and redisplay the management profile

PIR

© 2012 Amadeus s.a.s - All rights reserved

61

Amadeus Cryptic Entries Reference Guide July 2012

CREATING A PROFILE
You must be in profile mode to make these entries.

Create a company profile

PCN/BMW CORP

Create a traveler profile

NM1LEWIS/ARTHUR MR

Associate a traveler to a company profile

PCN/BMW CORP

Transfer all associated traveler profiles from one
company profile to another

PA/TRITON DEV/TRITON GROUP

Create an agency profile

PYN/AMERICAN EXPRESS

PNR TRANSFERABLE ELEMENTS
Phone number - business

AP MUC 569 296-B

Phone number - home

AP MUC 490 190-H

Fax number

AP MUC 569 311-F

Fax number, changing the default transfer indicator

AP MUC 569 311-F*S

Fax number with corporate activity indicator

AP MUC 539 311-F*TA-C

Ticketing element

TK OK

Remark - general

RM DLVR TO TVL DEPT

Remark - confidential

RC HOME PHONE UNLISTED

Remark - accounting

RM*ACC 18968

Remark - accounting, specific airlines

RM*ACC 18968 *AL-AF,LH

Remark - quality control

RQ XYZ CORP

OSI - generic

OS YY VIP XYZ CORP

OSI - specific airline

OS LH VIP XYZ CORP

SSR

SR VGML

SSR explosion

SR* VGML

Fare discount

FD ZZ01JAN80

Fare endorsements or restrictions

FE RESTRICTIONS APPLY

A.I.R. destination

FK PARAX2134

Fare commission

FM 8.00

Fare original issue

FO IATA 123456

Form of payment

FP CHECK/-PERSONAL

Miscellaneous information

FS PAID BY UNIVERSITY

Tour number

FT IT8LH1TOUR99

Validating carrier

FV LH

Fare price override

FY BULK

62

Edition 9.2

Amadeus Customer Profiles
Miscellaneous remarks (with no TST)

FZ TKT PAID BY IBM

Structured address format

AM //CY-COMPANY/NA-NAME
/A1-LINE 1/ZP-ZIP CODE
/CI-CITY/CO-COUNTRY

Address: mailing
billing
delivery
home

AM
AB
AM
AM

Advance seat request

ST/N/A

Frequent flyer number

FFNAF-1990901462

Itinerary remarks: transfer from the office profile
freeflow text

RIM/M1,3-5
RIR NO VISA REQUIRED

Account number
Cost center
IATA company number

AIANDEC00129
AICCDV123
AIIC038FR

Extended ownership security

ESPARWL21**-B

Queue option

OPNCE1A0900 /ISSUE TICKET

STRUCTURED ADDRESS
STRUCTURED ADDRESS
/D STRUCTURED ADDRESS
/H STRUCTURED ADDRESS

PNR Transferable Elements - Itinerary Section
Standard flight segment (undated)

SSRG8810M/GRUMIA1

Open segment

SOYWYJFKSEA

Informational segment (undated)

SIPA345Y

PNR Transferable Elements - Follow-up and Priority Section
Follow-up entry

PFO/VERIFY EXPIRY DATE VISA CARD/04FEB12

Display a follow-up list

PLF

Display from a follow-up list

PD2

Go back to the list

PDL

Create a priority field

PPR/CHK SEATING PREFERENCE

© 2012 Amadeus s.a.s - All rights reserved

63

Amadeus Cryptic Entries Reference Guide July 2012

PNR Transferable Elements - General Information Section
Create an index field

PIN/ARC001

Create country information

PCO/DE

Country of birth

PCB/DE

Country of citizenship

PCZ/CH,FR

Language spoken

PLS/ES,EN

Date of birth

PBD/01JUL49

PNR Transferable Elements - Documents Section
Passport information

PAS/CO-DE/NR-DP341782/IS-12AUG2005/EX-12AUG2015

Visa information

PIV/CO-IN/NR-RZ589383773/IS-01JUL2009
/EX-01DEC2009

Driving license information PCE/CO-FR/NR-GTR28374765/IS-15JAN1987
Identity card information

PID/CO-ES/NR-Y575647464/IS-01JAN2004
/EX-31DEC2014

TRAVEL MANAGEMENT SECTION
Airport defaults

PAD/HA-NCE/AA-ORY

Document delivery

PDD/DM-XM/TF-2 DAYS BEFORE DEPARTURE

Pre-paid ticket authorization

PTA/Y

Policy override authorization

POA/Y

Visa issuance authorization

PIA/N

Phone reservation authorization

PHA/Y

Travel request requirement

PRR/N

Trip approval requirement

PAR/Y

ETKT airlines requirement

PET/Y

Service level agreement

PSL/1

Department contact name

PCD/SALES

Agent contact name

PCA/ISABELLE LOGEAIS

Number of travelers allowed
(company profile only)

PNT/10

64

Edition 9.2

Amadeus Customer Profiles
TRAVEL POLICIES
Travel Policies - Trip and Traveler Categories
You must be in profile mode to make these entries.

Create a trip category (company profile only)

PTP/TRN/TRAINING

Create a traveler category (company profile only)

PTV/DIR/DIRECTOR

Store the traveler category in an associated traveler profile

PTV/DIR

Travel Policies - Air
Preferred airlines

PPA/A-CO,BA,AF

Preferred airline with priority

PPA/A-CO/P-1

Preferred airlines with privilege indicator
(company or agency profile only)

PPA/A-CO,BA,AF/PI-L

Preferred airline and transport class

PPA/A-CO/K-Y

Preferred airline and booking class

PPA/A-CO/C-B

For a specific origin or destination

PPA/A-CO,BA/OR-LON/DN-US

For a specific trip category

PPA/A-CO,BA/K-Y/TP-TRN

For a specific traveler category

PPA/A-CO,BA/K-F/TV-DIR

Transport class preference

PPK/K-C

Transport class for domestic flights

PPK/DOM-Y

Transport class according to elapsed time

PPK/EFT-8/LT-KY/GT-KC

Preferred airports

PPT/LHR,ORY

Excluded airlines

PXA/A-TW,AA

Excluded city pairs

PXA/OR-PAR/DN-BRU

Excluded transport class

PXK/F

Embargoed transit points

PXT/JFK,CU

Add availability information line

PPI/S-A/DN-TYO/AI-PAX PREFERS NONSTOP FLIGHTS

Travel Policies - Car
You must be in profile mode to make these entries.

Preferred car companies

PPC/CO-ZI,ZE,EP,AL,ZT

Preferred car company with priority

PPC/CO-ZE/P-1

Preferred car companies with privilege
indicator (company or agency profile
only)

PPC/CO-ZI,ZE,EP,AL,ZT/PI-L

For a specific destination

PPC/CO-ZD/DN-NAMER

© 2012 Amadeus s.a.s - All rights reserved

65

Amadeus Cryptic Entries Reference Guide July 2012

Preferred vehicle type

PPC/CO-ZE,ZI/VT-ICAR

For a specific trip category

PPC/CO-ZE,ZI,AL/TP-TRN

For a specific traveler category

PPC/CO-ZE,ZI,AL/TV-DIR

Smoking car preferred

PSC/Y

Non-smoking car preferred

PSC/N

Excluded car companies

PXC/CO-AL,SX

Billing number

PCI/CO-ZI/BN-C12EF343

Rate code

PCI/CO-ZI/RC-S

Corporate discount number (company
profile only)

PCI/CO-ZI/CD-123456MG

Customer number (traveler profile only)

PCI/CO-ZI/ID-12345678

Frequent traveler airline code

PCI/CO-ZI/FT-BA

Guarantee form of payment

PCI/G-VOUCHER

Supplementary information

PCI/SI-FORD ONLY

Special request

PCI/SQ-TEL

Promotional code

PCI/PC-H2963QA

Add availability information line

PPI/S-C /AI- PAX PREFERS BMW

Travel Policies - Hotel
You must be in profile mode to make these entries.

Preferred hotel chains

PPH/CO-MC,IC,HI

Preferred hotel chain with priority

PPH/CO-HI/P-1

Preferred hotel chains with privilege indicator
(company or agency profile only)

PPH/CO-MC,IC,HI/PI-L

For a specific destination

PPH/CO-HE,HI,IC/DN-NAMER

For a specific hotel name

PPH/CO-RT/HN-MERCURE

For a specific city name

PPH/CO-HE,HI,IC/CT-SAN JOSE

For a specific city area

PPH/CO-HE,HI,IC/DN-PAR/AR-S

Preferred room type

PPH/CO-HE,HI/RT-A*Q

Preferred bed type

PPH/CO-HE,HI/BT-Q-K

Preferred rate limit

PPH/CO-HE,HI/QU-200

Preferred facilities

PPH/CO-HE,HI/FF-FAX-SWI

For a specific trip category

PPH/CO-HE,HI/TP-TRN

For a specific traveler category

PPH/CO-HE,HI/TV-MGR

Non-smoking room preferred

PSH/N

Smoking room preferred

PSH/Y

66

Edition 9.2

Amadeus Customer Profiles
Excluded hotel chains

PXH/CO-SW,MC

Deposit advice

PHI/CO-HE/DP-CHECK

Billing number (company profile only)

PHI/CO-HE/BN-847676

Special rate code

PHI/SR-COR

Customer number (traveler profile only)

PHI/CO-HE/ID-123456MG

Frequent traveler airline code

PHI/CO-HE/FT-BA

Guarantee form of payment

PHI/G-CHECK

Supplementary information

PHI/SI-2ND FLOOR

Enter availability information line

PPI/S-H /AI-PAX PREFERS HOTEL
WITH SHUTTLE

Travel Policies - Fares
You must be in profile mode to make these entries.

Fare preference, PPF/R-ID90N2/FC-EUR
Example 1
Fare preference, PPF/NEGO-Y/C-127/XP-NAP,NPE
Example 2
Fare availability
information,
Example 1

PPI/S-F/AI-SUPER COMMISSION WITH AF UNTIL 2SEP09

Fare availability
information,
Example 2

PPI/DN-HOU/S-F/AI-SUPER COMMISSION WITH CO UNTIL 07APR

HOTEL BIASING ENTRIES
You must be in profile mode to make these entries.

Add city/airport codes to the city/airport list

PLB/CY-LON,PAR,AMS,LAX

Display the city/airport list

PLB

Display the city/airport list starting from a specific
letter

PLB/M

Display the hotel biasing list for a city/airport

PHB/LON

Display the hotel biasing list from the city/airport list

PHB/3

Add a property from the hotel biasing list display

PHB/CO-HI/ID-601

Add a property from the profile display or city/airport PHB/CY-LON/CO-HI/ID-601
list display

© 2012 Amadeus s.a.s - All rights reserved

67

Amadeus Cryptic Entries Reference Guide July 2012

Add a property with trip purpose, traveler category,
and priority number

PHB/CO-HI/ID-601/TP-BIZ/TVDIR/P-3

PRESTORED ENTRIES
Store an entry

PPS/CSZI.VT-ECMN/RC-BR

Store an entry, corporate activity

PPS/CSZI.VI-ECMN/RC-BR*TA-C

Transfer an entry to the system

PO6

CREATING AND UPDATING PROFILES
Creating a Profile from a Profile
Traveler profile from the displayed traveler profile

PCP*T/-WATSON/AL

Traveler profile from the displayed traveler profile, for a PCP*T/NCE1A0900/-WATSON/AL
branch office
Traveler profile associated to a company from the
displayed traveler profile associated to a company

PCP*T/BMW CORP-WATSON/AL

Agency profile for another office from your agency
profile

PCP*Y/NCE1A0900/BMW GLOBAL

Create an agency profile from the agency profile of
another office

PCP*Y/AMADEUS TRAVEL

Company profile from the displayed company profile

PCP*C/BMW GLOBAL

Company profile from the displayed company profile,
for a branch office

PCP*C/NCE1A0900/BMW GLOBAL

Updating a Profile from a Profile
Traveler profile from the displayed profile

PUP*T/-WATSON/AL MR

Traveler profile from the displayed profile, for a branch
office

PUP*T/NCE1A0900/-WATSON/AL

Traveler profile associated to a company from the
displayed traveler profile associated to a company

PUP*T/BMW CORP-WATSON/AL

Agency profile for another office from your agency
profile

PUP*Y/NCE1A0900/BMW GLOBAL

Agency profile from the agency profile of another office

PUP*Y/AMADEUS TRAVEL

Company profile from the displayed profile

PUP*C/BMW GLOBAL

Company profile from the displayed profile, for a branch PUP*C/NCE1A0900/BMW GLOBAL
office

68

Edition 9.2

Amadeus Customer Profiles
Creating a Profile from a PNR
Profile for passenger 1

PC/-1

Profile for passenger 1, transferring some PNR elements
only

PC/-1,4,9-12

Profile for passenger 1, excluding some PNR elements

PC/-1,X5,7-10

Company profile

PC/XYZ CORP

Company profile, transferring some PNR elements only

PC/XYZ CORP,4,9-12

Company profile, excluding some PNR elements

PC/XYZ CORP,X5,7-10

Profile associated to a company for passenger one

PC/XYZ CORP-1

Profile associated to a company, from a similar name list

PC3

Profile associated to a company, transferring some PNR
elements only

PC/XYZ CORP-1,4,9-12

Profile associated to a company, excluding some PNR
elements

PC/XYZ CORP-1,X5,7-10

Updating a Profile from a PNR
Traveler profile for passenger name element 1

PU/-1

Traveler profile for passenger 1, for a branch office

PU/NCE1A0900/-1

Company profile

PU/BMW CORP

Company profile, for a branch office

PU/NCE1A0900/BMW CORP

Traveler profile associated to a company

PU/BMW CORP-1

Traveler profile associated to a company, for a branch
office

PU/NCE1A0900/BMW CORP-1

Associated traveler profile from a similar name list

PU3

Traveler profile, transferring PNR elements 4, and 9 to 12

PU/-1,4,9-12

Company profile, transferring PNR elements 4, and 9 to 12

PU/BMW CORP,4,9-12

Traveler profile associated to a company, PNR elements 4, PU/BMW CORP-1,4,9-12
and 9 to 12
Traveler profile, all PNR elements except 5, and 7 to 10

PU/-1,X5,7-10

Company profile, all PNR elements except 5, and 7 to 10

PU/BMW CORP,X5,7-10

Traveler profile associated to a company, all PNR elements PU/BMW CORP-1,X5,7-10
except 5, and 7 to 10

© 2012 Amadeus s.a.s - All rights reserved

69

Amadeus Cryptic Entries Reference Guide July 2012

PROFILE NOTES
Access profile notes

PN

Display by qualifiers

PD,NOT/H

Exit profile notes

PNE

Redisplay current screen

PND

Insert a single line

I

Insert five lines

I5

Delete a single line

D

Delete four lines

D4

Delete a block of lines

DD

Move a single line

M

Move three lines

M3

Move a block of lines

MM

Copy a single line

C

Copy six lines

C6

Copy a block of lines

CC

Duplicate a single line

“

Duplicate a block of lines

““

DISPLAYING A PROFILE
Traveler profile

PDN/-BRAUN

Traveler profile, exact match only

PDN/-BRAUN/

Traveler profile, different office ID

PDN/PARAF0100/-LACROIX

Agency profile

PDY

Agency profile, different office

PDY/PARAF0100

Company profile

PDN/BMW

Company profile, exact match only

PDN/BMW/

Company profile, different office ID

PDN/PARAF0100/BMW

Organizational profile, by search key

PDZK/HAV2

Organizational profile, from displayed company or
agency profile

PDZ

Organizational profile, from a list of profiles

PDZ3

Organizational profile, by record locator

PDZR/F8K72X

Organizational profile, by member company

PDZC//IBM

70

Edition 9.2

Amadeus Customer Profiles
Organizational profile, by member agency

PDZY//HAVAS

Traveler profile associated to the displayed company
profile

PDT/-LARSON

Merge traveler profile associated to the displayed
company profile

PDM/-LARSON

Company profile only, from a merged display

PDC

Traveller profile only, from a merged display

PDT

Redisplay the merged display

PDM

By index number

PDI/BMW003

By specific office

PDI/PARAF0100/AC0345

By corporate code

PDI/AX3/AC0345

By record locator: traveler profile

PDRT/D4ZNJD

By record locator: company profile

PDRC/XYZ789

By frequent flyer number

PDF/LH-J5690248

By specific office

PDF/PARAF0100/LH-J5690248

By corporate code

PDF/AX3/LH-J5690248

Traveler associated with a company

PDN/BMW-GRAF

Traveler associated with a company, exact match only

PDN/BMW-GRAF/

Traveler associated with a company, different office ID

PDN/MUCDF2390/BMW-GRAF

Similar traveler list

PDN/-GR

Similar company list

PDN/AMA

Display from a similar list

PD2

Redisplay a similar list

PDL

Display from a similar list, specific data section

PD2,AIR

Traveler profile from a PNR passenger number

PD/2

Company profile within a corporation

PDA/TELECOM

Company profile within a corporation: by city

PDA/PAR/TELECOM

Company profile within a corporation: by corporate code

PDA/AX2/TELECOM

Company profile within a corporation: by country and
corporate code

PDA/FR/AX2/TELECOM

Company profile within a corporation: by city and
corporate code

PDA/PAR/AX2/TELECOM

Company profile within a corporation: by more than one
corporate code

PDA/AX2.HS2/TELECOM

Traveler profile within a corporation

PDA/-FOSTER

Traveler profile within a corporation: by city

PDA/PAR/-FOSTER

Traveler profile within a corporation: by corporate code

PDA/AX2/-FOSTER

© 2012 Amadeus s.a.s - All rights reserved

71

Amadeus Cryptic Entries Reference Guide July 2012

Traveler profile within a corporation: by country and
corporate code

PDA/FR/AX2/-FOSTER

Traveler profile within a corporation: by city and
corporate code

PDA/PAR/AX2/-FOSTER

Traveler profile within a corporation: by more than one
corporate code

PDA/AX2.HS2/-FOSTER

Traveler profile within a corporation: associated to a
company within a corporation

PDA/TELECOM-FOSTER

Displaying Profile Data Sections
Traveler profile: specific data section
multiple data sections
automatic transfer elements only
selectable transfer elements only
by index number, specific data section
by index number, multiple data sections
by record locator, specific data section
by record locator, multiple data sections

PDN/-LEWIS,PNR
PDN/-LEWIS,AIR,HOT,CAR
PDN/-LEWIS,PNR/A
PDN/-LEWIS,PNR/S
PDI/AC0345,DOC
PDI/AC0345,DOC,PNR,NOT
PDR/DEX5TY,GEN
PDR/DEX5TY,GEN,PNR

Company profile: specific data section
multiple data sections

PDN/BMW,PNR
PDN/BMW,GEN,PNR

Specific data section from: similar name list
displayed profile

PD3,FOL
PD,TEX

Redisplay: company profile
traveler profile

PDC
PDT

Displaying a Merged Profile
From a merged profile, display a traveler profile only

PDT

From a merged profile, display a company profile only

PDC

From a booking merged profile, display company level
1 profile

PDC1

From a booking merged profile, display agency level 2
profile

PDA2

Redisplay a merged profile

PDM

Merged profile by traveler name

PDMN/-SMITH/LEE

Merged profile, different office ID

PDMN/PARAF0100/-SMITH/LEE

Merged profile, specified company name

PDMN/XYZ CORP-SMITH/LEE

Request a specific data section

PDMN/-SMITH,GEN

Merged profile by index

PDMI/WBFL15

72

Edition 9.2

Amadeus Customer Profiles
Merged profile by index number, specific office

PDMI/PARAF0100/WBFL15

Merged profile by index number, corporate code

PDMI/AX3/WBFL15

Merged profile by record locator

PDMR/D3XKD1

Merged profile by frequent flyer number

PDMF/LH-905642

Merged profile by frequent flyer number, specific office

PDMF/PARAF0100/LH-905642

Merged profile by frequent flyer number, corporate
code

PDMF/AX3/LH-905642

Guest merged profile, specified guest company name
and traveler name

PDGN/GUESTCO-SMITH

Guest merged profile, specified traveler name only

PDGN/-SMITH

Booking Merged Display
For a company

PDBN/ABC TOURS

For a traveler

PDBN/-SMITH

For a profile in another office

PDBN/NCE1A0943/ABC TOURS

From a similar name list

PDB1

Search for a company created at a particular office
location (country or city code), and display a booking
merged display

PDBA/PAR/ABC TOURS

Search for a traveler associated to a company, and
display a booking merged display

PDBA/ABC TOURS/SMITH

Display a booking merged display when the agency
profile is part of an organization profile

PDBY/NCE1A0943

Display a booking merged display for a traveler whose
frequent flyer number is specified in the entry

PDBF/AF-3251623

Display a booking merged display for a traveler or
company whose index is specified in the entry

PDBI/1234

Display a booking merged display by record locator for
a traveler profile

PDBR/T-94LT69

Display a booking merged display by record locator for
a company profile

PDBR/C-PM75M9

Display a booking merged display by record locator for
an agency profile

PDBR/A-3W2P9E

Display the traveler part of the booking merged display
(non-merged display)

PDT

Display the company part of the booking merged
display (non-merged display)

PDC

Display the company level 2 part of the booking merged PDC2
display (non-merged display)

© 2012 Amadeus s.a.s - All rights reserved

73

Amadeus Cryptic Entries Reference Guide July 2012

Display the agency part of the booking merged display
(non-merged display)

PDA

Display the agency level 2 part of the booking merged
display (non-merged display)

PDA2

Display the traveler and company parts of the booking
merged display (company merged display)

PDM

Return to the original booking merged display

PDB

MODIFYING A PROFILE
Cancel an individual element

XE4

Cancel multiple individual elements

XE3,6,9

Cancel a range of elements

XE4-8

Change an element

6/

Change a follow-up date

9//01JUN10

Change a transfer indicator

2/*A

CREATING A PNR FROM A PROFILE
Create a PNR from a profile and transfer all mandatory
and automatic PNR elements

PT

Only elements 1, 2, and 5

PT1,2,5

All mandatory and automatic elements except 2 and 4

PTX2,4

All mandatory, automatic, and selectable elements

PT*

All mandatory, automatic elements, and selectable
elements 6 and 7

PT*6,7

All elements except 2, and 4 to 6

PT*X2,4-6

Frequent flyer element for an associated airline only

PT6AAO

All elements and the frequent flyer element for an
associated airline

PT*6AAO

All frequent flyer numbers to the current PNR

PF

Transfer element 4 and append a date and office ID

PT4*15NOV/NCE1A0900*

Transfer elements 3 and 4 and append a
segment/passenger association to element 3 and a
date to element 4

PT3/S2/P1-3//4*15NOV*

Transfer flight segments 2 and 3, appending dates, and PT2*28JAN*//3*29JAN*//5
element 5

74

Edition 9.2

Amadeus Customer Profiles
TRANSFERRING FROM A PROFILE TO A PNR
All automatic PNR elements

PTO

Element 2 and associate to all passengers in the PNR

PTO2

Elements 2 and 7

PTO2//7

Elements 2 though 4

PTO2-4

Element 4, appending a date and an office ID

PTO4*15NOV/NCE1A0900*

Associate elements to passenger 1

PTO2-3/P1

Associate elements to passengers 2 and 4

PTO2-3/P2,4

Associate different elements to different passengers

PTO5/P1//7/P2

All automatic and selectable elements

PTO*

BLIND TRANSFER TO A PNR
For all of these entries, you can specify “all elements” by adding an asterisk (*) to the end of the
entry. For example:
Create a PNR from a company name: PBN/BMW
Create a PNR from a company name, all elements: PBN/BMW*

From a company name

PBN/BMW

From a company name, exact name match

PBN/BMW/

From a company name, all PNR elements

PBN/BMW*

From a company name, specific PNR elements

PBN/BMW,2,4-6/P1

From a company name, different office ID

PBN/MUC1A0700/BMW

From an associated traveler name

PBN/BMW-SMITH/ J

From an associated traveler name, different office ID

PBN/MUC1A0900/BMW-COX/ J

From a traveler profile

PBN/-JONES/M MR

From a traveler profile, exact name match

PBN/-JONES/M MR/

From a traveler profile, all PNR elements

PBN/-JONES/M MR*

From a traveler profile, specific PNR elements

PBN/-JONES/M MR,2,4-6/P1

From a traveler profile, different office ID

PBN/MUC1A0700/-SMITH/ J

From an index reference

PBI/ABC123

From an index reference, all PNR elements

PBI/ABC123*

From an index reference, different office ID

PBI/MUC1A0900/ABC123

From an index reference, corporate identifier

PBI/LH0/ABC123

From a company record locator

PBRC/FGD6TY

From a traveler record locator

PBRT/FGD6TY

© 2012 Amadeus s.a.s - All rights reserved

75

Amadeus Cryptic Entries Reference Guide July 2012

From a traveler record locator, all PNR elements

PBRT/FGD6TY*

Merge by traveler name

PBMN/-BRADLEY/M MR

Merge by index reference

PBMI/ABC123

Merge by record locator

PBMR/QTY6TR

Merge by frequent flyer number

PBMF/LH-6983737

From a frequent flyer number

PBF/LH-6983737

From a frequent flyer number, different office

PBF/MUC1A0900/LH-6983737

From a frequent flyer number, corporate identifier

PBF/LH0/LH-6983737

From a profile list

PB3

From a profile list, specific PNR elements

PB3,2-4

From a booking merged display by profile name

PBZN/IBM

From a booking merged display by profile name and
corporate ID

PBZA/HS2,L12/IBM

From a booking merged display by agency name

PBZY/ABC TRAVEL

From a booking merged display by frequent flyer number

PBZF/LH-6780340

From a booking merged display by index reference

PBZI/ABC123

From a booking merged display by record locator

PBZR/HGY7JU

From a booking merged display by credit card number

PBZC/-CCDC30125647382919

From a booking merged display via a profile list or a
profile display

PBZ/3

PROFILE LIST GENERATION
Company profiles

PLC

Company profiles for another office

PLC/NCE1A0900

Traveler profiles

PLT

Traveler profiles for another office

PLT/NCE1A0900

Travelers associated to a company profile

PLT//BMW

Travelers associated to a company profile, exact name match

PLT//BMW/

Travelers associated to a company profile for another office

PLT/NCE1A0900/BMW

Follow-up list

PLF

Follow-up list for another office

PLF/NCE1A0900

Deactivated profile list

PLX

List of organization profiles

PLZ

Display organization profile from a list

PDZ3

76

Edition 9.2

Amadeus Customer Profiles
GLOBAL SEARCH
Search for all profiles

PGA///AP;92;0492

Search for all company profiles

PGC///AP;92;0492

Search for all traveler profiles

PGT///AP;92;0492

Search for all traveler profiles associated to a
specified company

PGN//BMW CORP/FP;CASH;CHECK

Add global search keyword to a profile

PGL/TENNIS

Search for all profiles containing a specified
keyword

PGA//TENNIS/RM;TENNIS;TENNIS

Display global status search list

PLG

Display a profile from the list

PD4

Redisplay the selected profile list

PDL

Move a profile in a list from “For Update” to
“Not for Update”

PGS2

Move a profile in a list from “Not for Update” to PGU2
“For Update”
Approve a list from a selected profiles’ list

PGE

Approve individual lists

PGE4,6,9

Approve a range of lists

PGE4-8

Approve combination

PGE2,4-7

Delete a request from the list

PGX4

Delete individual requests

PGX4,6,9

Delete a range of requests

PGX4-8

Delete a combination

PGX2,4-7

PROFILE HISTORY
From a retrieved profile

PH

For a traveler profile from a merged display

PHT

For a company profile from a merged display

PHC

From a profile list

PH2

Redisplay a profile

PD

© 2012 Amadeus s.a.s - All rights reserved

77

Amadeus Cryptic Entries Reference Guide July 2012

DEACTIVATING AND REACTIVATING A PROFILE
You must be in profile mode to make these entries.

Deactivating a Profile
Deactivate a profile when it is displayed on the screen

PX

Blind deactivate an agency profile

PXY

Blind deactivate a company profile

PXN/XYZ CORP

Blind deactivate a company profile, exact match only

PXN/XYZ CORP/

Blind deactivate a traveler profile

PXN/-LEWIS

Blind deactivate a traveler profile associated to a company

PXN/XYZ CORP-LEWIS

Blind deactivate a profile by index reference

PXI/ABC123

Blind deactivate a traveler profile by record locator

PXRT/AH6TYF

Blind deactivate a company profile by record locator

PXRC/AH6TYF

Blind deactivate a profile by frequent flyer number

PXF/LH-639487

Blind deactivate a profile from a similar name list

PX2

Reactivating a Profile
Display the deactivated profile list

PLX

Display a profile from the deactivated profile list

PD3

Reactivate a displayed profile

PR

Reactivate a profile directly from the list

PR6

PRINTING A PROFILE
Displayed profile

WRA/PD

Traveler profile

WRA/PDN/-LEWIS

Company profile

WRA/PDN/BMW CORP

Traveler profile associated with a company

WRA/PDN/BMW-LEWIS

Profile by index reference

WRA/PDI/ABC123

Profile by record locator

WRA/PBR/GH6TYU

Profile by frequent flyer number

WRA/PDF/LH-453839

Profile from a similar name list

WRA/PD2

Traveler profile from a merged display

WRA/PDT

Company profile from a merged display

WRA/PDC

78

Edition 9.2

Amadeus Customer Profiles
Traveler profile history

WRA/PHN/-LEWIS

Company profile history

WRA/PHN/BMW CORP

Traveler profile associated to a company history

WRA/PHN/BMW CORP-LEWIS

Profile history by index reference

WRA/PHI/ABC123

Profile history by record locator

WRA/PHR/CT5FGW

Profile history by frequent flyer number

WRA/PHF/ABC123

Merged profile by traveler name

WRA/PDMN/-LEWIS

Merged profile by company name

WRA/PDMN/BMW CORP

Merged traveler profile associated to a company

WRA/PDMN/BMW CORP-LEWIS

Merged profile by traveler index

WRA/PDMI/ABC123

Merged profile by record locator

WRA/PDMR/GH7TYU

Merged profile by frequent flyer number

WRA/PDMF/LH-475091

List of company profiles

WRA/PLC

List of traveler profiles

WRA/PLT

List of traveler profiles associated with a company

WRA/PLT//BMW

Follow-up list

WRA/PLF

Deactivated profile list

WRA/PLX

Global search status list

WRA/PLG

AMADEUS TRAVEL PREFERENCES MANAGER
Policy and Preference Display
Display applicable policies and preferences

PPD

Air Requests
Availability
For a specific trip purpose

AN12MARCHILON/TC
AN12MARCHILON/TC-BIZ

Schedule

SN12MARCHILON/TC

Change from neutral availability

AC/TC

Air options (such as /A, /X, /C, ...) are not allowed with the /TC option.

© 2012 Amadeus s.a.s - All rights reserved

79

Amadeus Cryptic Entries Reference Guide July 2012

Car Requests
Availability:
Multi-company
Single-company
From multi-company display
From a location list
Reference to a flight segment

CALHR12MAR-4/ARR-2000-0800/TC
CAxxLHR12MAR-4/ARR-2000-0800/TC
CA2/TC
CAS3/TC
CAS3/TC or CAxxS3/TC

Change from neutral availability

CA/TC

Sell:
From an availability display
From a car terms display
From a location list
Reference to a flight segment
Direct sell

CS1/TC
CS1/TC
CSAB12MAR-4/VT-ECMN/TC
CSxxS3/VT-ECMN/TC
CSxxLON12MAR-4/ARR-0900/VT-ECMN/TC

The following car options are not allowed with the /TC option: CD, CO, FT, ID, RC, VT, VTA, BN,
DP, G, SI, SQ.

Hotel Requests
Availability:
Multiple-property
Single-property
From a hotel list
From an availability multi-property display
From an HF, HR, or HP display
Reference to a flight segment

HALON12MAR-4/TC
HAxxLON6012MAR-4/TC
HAAB12MAR-4/TC
HA2/TC
HA/TC
HAS3/TC

Change from neutral availability

HA/TC

Sell:
From an HA multi-property display
From an availability single-property display
Two rooms
Direct sell

HS11A/TC
HS1A/TC
HS11A/NR-2/TC
HSHLLON60112MAR-4/TC

The following hotel options are not allowed with the /TC option: AR, BT, CT, CO, FC, HN, ID, QU,
RT, FF, SR, BN, DP, G, FT, ID, SI.

80

Edition 9.2

Amadeus Cars
INFORMATION ABOUT CAR COMPANIES
List of car companies

GGCAR

Company-specific information

GGCARXX

Company-specific information for specific city

GGCARXXMAD
GGCARXXMAD.250

Car dimensions for ferry, where X is the first letter of the car GPX
maker's name.

CAR AVAILABILITY
Multiple companies by airport

CAZRH15MAR/ARR-1000-1200

Car company specified

CAXXZRH15MAR/ARR-9A-6P

Reference from location list

CAAB30SEP/ARR-9A-6P

Pick-up and drop-off: drop-off as a date

CAFRA26JUN-2JUL/ARR-9A-6P

Drop-off as a number of rental days

CAFRA26JUN-17/ARR-9A-6P

Flight segment reference

CAS2

Segment reference, specific company

CAXXS2

Drop-off as a date

CAS2-15MAR/RT-1800

Drop-off as a number of rental days

CAS2-5/RT-1800

Promotional code

CAHA.../PC-HOLIDAY

Default rental of one day (/RT- needed if there is no
follow-on segment, or a different RT is desired)

CAS2/RT-1800

© 2012 Amadeus s.a.s - All rights reserved

81

Amadeus Cryptic Entries Reference Guide July 2012

Options
See also Extra Options for Modifying CA Display on page 83.

Drop-off location (if different from pick-up location):
IATA airport code
Amadeus location code
Line reference to current car location list
Car company location code (only for locations not
stored in Amadeus). The asterisk is mandatory.

/DO-MUC
/DO-PARC05
/DO-AB
/DO-NCE325*

Foreign currency (/FC-) using:
Country code
Currency code

/FC-US
/FC-USD

Mileage:
Show only rates with unlimited mileage
Show only rates with mileage charges

/MI-U
/MI-M

Rate category and plan (/RC-)

/RC-ID-

Frequent traveler number

/FT-AF12345678

Drop-off date

/DD-3AUG

Pick-up and drop-off dates

/DT-31JUL-3

Drop-off information

/DO-PAR02

Fully inclusive rate

/FIR-Y

Location

/LO-PARC01

Non-airport drop-off location

/PUP-061235*

Vehicle type (/VT- and /VTA-):
Specific class of vehicle
Specific type of vehicle
Specific class and vehicle type, all companies

/VT-S
/VT-IDMN or /VT-**A*
/VTA-C-IDMN

You can specify up to five vehicle types and/or classes,
separated by dashes.

All vehicle types
Corporate ID and booking source:
Specify the customer's corporate ID number
Specify the customer's ID number
Specify the booking source

/VTA-E-C-LCMN
/CD-ZI789221S
/CO-xx
/ID-123245421HG
/BS-12345678

CD, CO, FT, ID, LO, RC, VT entries cannot be used in conjunction with Travel Choice.

82

Edition 9.2

Amadeus Cars
Extra Options for Modifying CA Display
To modify an existing CA display, enter CA/ then the option and option data. For example, to
change the display currency to US dollars, enter: CA/FC-USD. The following options are also
available for modifying existing displays:

Single to multi-company (YY for 'all companies’)

CA/CO-YY

Multiple to single company using:
Line reference
Company codes (up to five codes, separated by dashes)

CA3
CA/CO-XX

Rental period and location:
Drop-off as a date
Drop-off as a number of days
Drop-off date
Pick-up location

CA/DT-11JUN-16JUN
CA/DT-11JUN-5
CA/DD-16JUL
CA/LO-GVA

Direct Access
In the following examples XX is the car company code (ZD Budget, and ZI Avis only). For help, see
each car company’s AIS pages (GG CAR xx).

Direct entry

1XXCAXXFRA2JUN-4/ARR-1045/RT-1100/DOFRA*1600/ VT-ECMN/RC-BEST

Referencing a flight segment

1XXCAXXS2-7/DO-FRA*1600/VT-ECMN/RC-EG

Scrolling
You can move to a CA display from another display type, and scroll through the CA display - enter
the scroll command followed by CA. Example: MDCA

Display cleared screen

MP

Move down, Move up

MD, MU

Move top, Move bottom

MT, MB

Move to previous Car Availability display

MPCA

Move to previous Car Location List display

MPCL

Move to previous Multi-company display

MPCM

Move next day, Move yesterday

MN, MY

© 2012 Amadeus s.a.s - All rights reserved

83

Amadeus Cryptic Entries Reference Guide July 2012

CAR CODES
Access Level Codes
Amadeus Complete Access Plus

+

Amadeus Complete Access

/

Amadeus Standard Access

[space]

Availability Status Codes
Available to sell

A

On request

R

Distance
M = miles, and K = kilometers

No free miles or kilometers

000M

000K

Number of free miles or kilometers

500M

500K

Number of free miles or kilometers exceeds 999

999M

999K

Unlimited free miles or kilometers

UNL

Car Type Codes (ACRISS Standard Codes)
The codes consist of four letters (for example ECMN) where: E = vehicle class, C = car type, M =
manual/automatic, and N = air conditioning yes/no. For specifying car types, you use the /VT(vehicle type) option.

Vehicle class

Car type

84

C

compact

I

intermediate

P

premium

D

compact elite

J

intermediate elite

R

standard elite

E

economy

L

luxury

S

standard

F

full size

M

mini

U

premium elite

G

full size elite

N

mini elite

W

luxury elite

H

economy elite

O

oversize

X

special

B

2-door car

K

truck

S

sports car

C

car (2- or 4-door) L

limousine

V

van (6 or more
passengers)

D

4-door car

M

monospace

W

wagon

E

coupe

N

roadster

X

special

F

4-wheel drive

P

pick-up

Y

2 wheel vehicle

G

crossover

Q

pick-up extended Z
cab

special offer car

H

motor home

R

recreational

Edition 9.2

Amadeus Cars

Transmission
Airconditioning

Passenger
Van

SUV

Crossover

J

all terrain

T

convertible /
cabriolet

A

automatic

B

automatic 4WD

D

automatic AWD

M

manual

N

manual 4WD

C

manual AWD

R

unspecified with

E

electric with

M

multi fuel / power
with

N

unspecified
without

C

electric without

F

multi fuel / power
without

D

diesel with

L

LPG /
compressed gas
with

V

petrol with

Q

diesel without

S

LPG /
compressed gas
without

Z

petrol without

H

hybrid with

A

hydrogen with

U

ethanol with

I

hybrid without

B

hydrogen without

X

ethanol without

IV

6+ seats

RV

elite 8+ seats

PV

15+ seats

JV

elite 6+ seats

elite 15+ seats

FV

10+ seats

LV

SV 8+ seats

GV

elite 10+

WV elite luxury no seat
requirement

EF

2-4 seats

JF

elite 5+ seats

PF

7+ seats

HF elite 2-4 seats

SF

5-6 seats

UF

elite 7+ seats

CF 4-5 seats

RF

elite 5-6 seats

LF

luxury no seat
requirements

DF elite 4-5 seats

FF

6+ seats

WF elite luxury no seat
requirement

IF

5+ seats

GF

elite 6+ seats

PG

7+ seats

EG 2-4 seats

JG

elite 5+ seats

UG

elite 7+ seats

HG elite 2-4 seats

SG

5-6 seats

LG

luxury no seat
requirement

CG 4-5 seats

RG

elite 5-6 seats

WG elite luxury no seat
requirement

DG elite 4-5 seats

FG

6+ seats

IG

GG elite 6+ seats

5+ seats

For information about the car makes and models corresponding to vehicle type, enter
CPOXXXYZ/VEH, where XX is the car company code and XYZ is the airport/city code. You will
also find information about insurance coverage and tax.

© 2012 Amadeus s.a.s - All rights reserved

85

Amadeus Cryptic Entries Reference Guide July 2012

Rate Categories and Plans
When specifying a rate category and plan using the /RC- option, you must enter the rate category,
followed by the requested rate plan and a dash at the end. For example: /RC-BWIf you do not add the dash at the end, Amadeus assumes that you are giving a car company’s rate
code. For information on the rate codes for a specific car company, enter: GG CAR XX RATE
(where XX is the car company code). This information is not available for all car companies.
You can request a rate category without a rate plan (example /RC-B-), but not a rate plan only.
By default, Amadeus shows Standard rates only. Use the RC/BEST entry to show the best
available rate.

Categories

Plans

Association member

A

Daily one to four days’ rental period

D

Business

B

Monthly rate 30 days or more

M

Consortium/group

U

Weekend rate one to four days, where E
drop-off is by 12.00 Monday

Convention

V

Weekly rental period five or more days W

Corporate (customer ID needed)

C

Travel industry

I

Inclusive rate (includes coverage)

L

Credentials required special ID

R

Government affiliated customer

G

Package rate with other travel products

K

Standard rate

S

Displaying Car Codes
The following transactions are used to display car codes and groups.

Display all vehicle codes

CG

Display only category (1st digit)

CG/1 or CG/CAT

Display only type (2nd digit)

CG/2 or CG/TYP

Display only SUV coding

CG/2-F or CG/TYP-F

Display only passenger van coding

CG/2-V or CG/TYP-V

Display only crossover coding

CG/2-G or CG/TYP-G

Display only transmission drive (3rd digit)

CG/3 or CG/TRA

Display only fuel/AC (4th digit)

CG/4 or CG/AIR

Display all pseudo codes

CG/PS or CG/PSEUDO

Check and decode vehicle code

CG-ECMN

Check and decode pseudo code

CG-AVAN

86

Edition 9.2

Amadeus Cars
CAR LOCATION LIST
Basic Entries
By city or airport code

CLFRA

Specific company (where XX is the company code)

CLXXFRA

Specific area only

CLFRA-C

Single company by country

CLXXGB-C

Single company by country that has states

CLXXUSFL-C

Requests by country for multiple companies for a specific area

CLBRU/CO-ZE-ZI

By access type

CLPAR/CO-S

Area Identifiers
You can limit a car location display to a specific area of a city, by adding a dash followed
by one of the following area identifiers:
Airport

A

North of city

N

Resort location

R

Airport terminal

T

East of city

E

Railway station

X

Off-terminal

O

West of city

W

Port or ferry

P

City centre

C

South of city

S

Hotel

H

Direct Access Displays
Specific city (where XX is car company code: ZD, and ZI Avis only)

1XXCLXXLHR

Scrolling
Display a cleared screen

MP

Move bottom

MB

Move down

MD

Move top

MT

Move up

MU

Move to previous CL display

MPCL

You can move to a CL display from another display type, and scroll the CL display. Enter the scroll
command followed by CL. Example: MDCL

© 2012 Amadeus s.a.s - All rights reserved

87

Amadeus Cryptic Entries Reference Guide July 2012

CAR LOCATION POLICY
Amadeus Car Reservation allows you to obtain location policy information regarding location
details, tax, policy, surcharge and vehicle type, without having to refer to a car rate availability
display. To do this, use the transaction code CPO.

Show all car policy information for company XX at Nice

CPOXXNCE

Show car location policy for a non-airport location

CPOXXLON61

Show tax and surcharge for company XX at Heathrow

CPOXXLHR/TAX/SUR

Show insurance coverage fee for company XX in Miami

CPOXXMIA/COV

Show insurance coverage fee, tax and vehicle information for CPOXXMIA/C/T/V
company XX in Miami
Show the price of insurance cover with company XX at Paris
Charles de Gaulle airport for an economy 2-door manual car
with air conditioning.

CPOEPCDG/COV/VT-EBMR

You cannot use * in the VT- option.

CPO/COV-TPI-CDW-PAEC

Show only insurance cover for the following classes of
insurance cover: Third Party Insurance, Collision Damage
Waiver, Personal Accidents and Effects Cover.

Policy Indicators
Coverage

C

Vehicle

V

Tax

T

Surcharge

S

88

Edition 9.2

Amadeus Cars
CAR SELL
Direct sell entry

CSXXLIN8MAY-10MAY/ARR0900/VT-ECMN/RC-BEST

Reference to a car availability display

CS1

Reference to a car terms display

CS1

Reference to a car rate features display (CA+ only)

CS1

Reference to a location list

CSAB13OCT-2/VTECMN/RC-BEST/ARR-9A-6P

Reference to a flight segment (XX is the car company code)

CSXXS3/VT-ECAR/RC-S-

Reference to multiple flight segments

CSXXS3/VT-ECMN/RC-S;S4;S5

/ARR- is not needed because Amadeus knows the arrival time
from the flight details.

Override Complete Access sell with standard access
booking, reference to Complete Access display

11ACS1

Upgrade Standard Access booking to Complete Access

CN4

The link must be re-established, and you must make the entry
before end of transaction.

Car Sell Options
You can re-enter the last value you entered for an option by replacing the data by a dash (-). For
example, to re-enter the last special information you added using the /SI- option, enter: /SI--

Agency account information

/**-FREEFLOW TEXT

Booking agent

/BA-ABC TRAVEL

Billing number, to replace agency billing address with:
IATA/TID number; or company profile record locator; or car
company reference number

/BN-1234567

Billing reference (1-24 characters)

/BR-FREEFLOW TEXT

Booking source: agency control number, IATA or TID
number, if another office is to be identified as the
booking source (five to eight characters)

/BS-12345678

© 2012 Amadeus s.a.s - All rights reserved

89

Amadeus Cryptic Entries Reference Guide July 2012

Corporate ID

/CD-332211

Collection

/COL-35 AVE DE PARIS,
NICE/CD-123456

Delivery

/DEL-18 BAY STREET,
DUBLIN/CD-9657812

Not all car companies support the /DEL- and /COL- options.
The /CD- is mandatory with both /DEL- and /COL-.
It is also possible to update /DEL- and /COL- in an existing car
segment.

Estimated distance the car will be driven (1-6 digits)

/DI-1500

Frequent traveler number (1-28 characters)

/FT-1234567891234

Guarantee (1-42 characters)

/G-CHECK-EUR500

Customer ID or profile number, if the client has one
with the rental company (1-20 characters)

/ID-1234ABCD

Inclusive tour code (1-20 characters)

/IT-IT1AY3MOD

Passenger association

/P2

Mandatory if the PNR contains more than one passenger name.
You must enter this option after any other options in the entry.

Rate code, rate category /plan

/RC-RW-

Rate Override
Overrides the rate shown in the availability screen.

/RO-GBP75.00

Supplementary information (freeflow, 3-25 characters)

/SI-PREFERS A RED CAR

Special equipment request

/SQ-SKR-SKV

Voucher value

/VV-EUR51.25

Tracking
Used to enter data needed by car company for validating the
sell entry (freeflow, 1-25 characters)

/TK-AUTH-000123456

Options for Direct Sell and Segment Reference Sell Only
The car sell options below are not available for sell entries referencing an availability display, as the
display already supplies the relevant data.

Return time

/RT-1800

Pick-up location not stored in Amadeus

/PUP-NCE325*

In this example, NCE325 is the car company’s own location code,
and * is a mandatory asterisk indicating a non-Amadeus location

Vehicle type

90

/VT-LCAR

Edition 9.2

Amadeus Cars
Options for Passive Segments Only
Confirmation number

CF-1333344

Rate quote

/RQ-77EUR

Car merge:
Retrieve booking
Merge

1XXRT/CF-1333344
1XXCM

Retrieve Direct Access Booking
Retrieve (where XX is company code: AL, ZD, or ZI only)

1XXRT/CF-E324567

Cancel and Delete Segment
Cancel segment

XE4

Delete inactive segment

DL4

Equipment Codes
Use the /SQ- option to specify equipment codes (1-3, separated by dashes). For a full list of
equipment codes in Amadeus, enter CEA. To see which options a company supports, enter
CE/CO-xx (where xx is company code).

Anti-lock braking ABS

Front-wheel drive

FRT

Mobile phone

PHN

Air conditioning

AIR

Hatchback

HCH

Power windows

PWS

Anti-theft device

ATD

Left-hand drive

HCL

Radio

RAD

Bicycle rack

BYC

Right-hand drive

HCR

Rear seat belt

RSB

Car alarm

CAL

Integrated child seat

ICS

Seat belt
extensions

SBE

Camcorder

CAM

Laser disc player

LDP

Six-passenger car

SIX

CB radio

CBR

Left foot accelerator

LFA

Ski rack

SKR

Cruise control

CCL

Lead-free fuel

LFF

Ski-equipped
vehicle

SKV

Computerized
driving direct

CDD

Luggage rack

LUG

Snow chains

SNO

Central locking

CLS

Non-smoker car

NSK

Winter tires

STR

Baby seat

CSB

Navigational system
plus phone

NVP

Sun roof

SUR

Infant seat

CSI

Navigational system

NVS

Cassette player

TAP

© 2012 Amadeus s.a.s - All rights reserved

91

Amadeus Cryptic Entries Reference Guide July 2012

Child seat

CST

Passenger side airbag

PAB

Telephone

TEL

Driver side
airbag

DAB

Power steering

PAS

Trailer

TRH

Diesel

DSL

No. of passengers

PAX

Tilt steering wheel

TSW

FM radio

FMR

Power door locks

PDL

Television

TVI

Modify/Delete Option Data
To modify any option data, enter the segment number with the option and the new data. For
example, to change the corporate ID number for segment 3 to 332211, enter: 3/CD-332211. To
delete option data, enter the segment number, then the option but no data. For example: 3/CDNote: To change the pickup location you cannot use /PUP. You must cancel the segment and
rebook.
For Supplementary Information, you have three Modify options:

Overwrite old supplementary information

4/SI-PREFERS A RED CAR

Add additional information (prefix text with an asterisk)

4/SI-*WANTS SUNROOF

Override the booked rate with your own rate

2/RO-USD45.00

Some Modify options cancel the old segment and book a new one.

Resell Car Segment Using Segment Number
For a list of rate codes specific to a car company, enter: GG CAR XX (where XX is the company
code). This is not available for all companies.

Rental details:
Pick-up and drop-off dates
Drop-off date
Location of rental
Return time
Vehicle type

4/DT-12JUN-16JUN
4/DD-16JUN
4/LO-LGW
4/RT-1700
4/VT-LCAR

Rate:
Category/plan
Best rate
Rate code specific to a car company

4/RC-ID4/RC-BEST
4/RC-3W

92

Edition 9.2

Amadeus Cars
CAR TERMS
Basic Entries
Reference display line

CT3

Reference PNR segment (standard access booking
only)

CTS3

Specific Categories of Information
1-3 category codes identified by its key or key letter separated by dashes. for example:
CT2/TAX/SUR/VEH or CT2/T/S/V

Surcharge information

CT3/SUR

Deposit information

CT3/DEP

Tax information

CT3/TAX

Rate code information

CT3/RCD

Coverage Information

CT3/COV

Location information

CT3/LOC

Vehicle type

CT3/VEH

Pick-up information

CT3/PUP

Advance payment

CT3/ADP

Policy information

CT3/POL

Advance booking

CT3/ADV

One way information

CT3/ONW

Guarantee information

CT3/GUA

Remarks

CT3/RMK

Rate Information

CT3/RAT

Scrolling
Display a cleared screen

MP

Move bottom

MB

Move down

MD

Move top

MT

Move up

MU

You can move to a CT display from another display type, and scroll the CT display - enter the scroll
command followed by CT. Example: MDCT

CAR RATE FEATURES
This display is an enhanced Car Terms display that is available only for Complete Access Plus
companies, and for rates that have been returned from the car company when rate availability has
been requested.

Basic Entries
From a rate availability display

CR2

Reference PNR segment

CRS3
CR5/S/T/COV

This is only possible if the PNR segment referenced is a previously booked
car segment that has been created from a Complete Access Plus availability
display.

© 2012 Amadeus s.a.s - All rights reserved

93

Amadeus Cryptic Entries Reference Guide July 2012

Specific Categories of Information
Surcharge information

CR2/SUR or S

Deposit information

CR2/DEP or D

Tax information

CR2/TAX or T

Rate code information

CR2/RCD or E

Coverage Information

CR2/COV or C

Location information

CR2/LOC or L

Vehicle type

CR2/VEH or V

Pick-up information

CR2/PUP or U

Advance payment

CR2/ADP or P

Policy information

CR2/POL or Y

Advance booking

CR2/ADV or B

One way information

CR2/ONW or O

Guarantee information

CR2/GUA or G

Remarks

CR2/RMK or K

Rate Information

CR2/RAT or R

Coupon information

CR2/CPN or N

Special equipment

CR2/SEQ or Q

Delivery and collection

CR2/DCI or I

Scrolling
Display a cleared screen MP
Move down

MD

Move up

MU

Move bottom

MB

Move top

MT

You can move to a CR display from another display type, and scroll through the CR display. Enter
the scroll command followed by CR. Example: MDCR

CAR VOUCHER
Mandatory Options
The following options are mandatory:

For non-IATA booking

CVD/S3/VV-BN

If not VV-FC (Voucher Value Full Credit)

CVD/S3/VV-FP

Display Voucher
Voucher for segment number 3

CVD/S3

Segment three, passenger one

CVD/S3/P1

Accounting information

CVD/S3/**-ACCOUNT DETAILS

Guarantee / form of payment

CVD/S3/G-CHECK

Billing number: 'A' followed by six-character
company profile record locator

CVD/S3/BN-ABB22C3

Billing number: 'A' followed by eight-digit IATA or
TID number

CVD/S3/BN-A12345678

94

Edition 9.2

Amadeus Cars
Billing number: 'C' followed by 1-25 character car
company reference

CVD/S3/BN-C12EF343GH23

The 'A' and 'C' prefix is mandatory to show whether
the number is an Amadeus reference (A) or a car
company reference (C).

Billing reference (freeflow 1-25 characters)

CVD/S3/BR-AB1234

Form of payment: credit card

CVD/FP-CCAX37144965311004

Form of payment: check or cheque

CVD/FP-CHECK or CVD/FP-CHEQUE

Form of payment: check (or cheque) with value

CVD/FP-CHECK-EUR66.46

Form of payment: cash

CVD/FP-CASH

Form of payment: cash with value

CVD/FP-CASH-EUR66.46

Voucher value: amount

CVD/S3/VV-EUR51.25

Voucher value: full credit

CVD/S3/VV-FC

Voucher value: nil value

CVD/S3/VV-NV

Voucher value: group days apply (special rate)

CVD/S3/VV-GDA

Print Voucher
The entries to print a voucher are identical to those for displaying a voucher, except that you
change CVD (Car Voucher Display) to CVP (Car Voucher Print). For printing vouchers, you have
these additional options:

Send print request to printer ID 2

CVP2/S3

Reprint voucher for passenger two

CVP/S3/P2

Billing reference (freeflow 1-25 characters)

CVP/S3/BR-AB1234

Form of payment: credit card

CVP/FP-CCAX37144965311004

Form of payment: check or cheque

CVP/FP-CHECK or CVD/FP-CHEQUE

Form of payment: check (or cheque) with value

CVP/FP-CHECK-EUR66.46

Form of payment: cash

CVP/FP-CASH

Form of payment: cash with value

CVP/FP-CASH-EUR66.46

Voucher value: amount

CVP/S3/VV-EUR51.25

Voucher value: full credit

CVP/S3/VV-FC

Voucher value: nil value

CVP/S3/VV-NV

Voucher value: group days apply (special rate)

CVP/S3/VV-GDA

E-vouchers
You can choose to issue an electronic voucher (e-voucher) when a passenger does not require a
paper document. This option is only available in certain markets and for certain car providers.

Issue an e-voucher for a segment
© 2012 Amadeus s.a.s - All rights reserved

CVD/S3/ET
95

Amadeus Cryptic Entries Reference Guide July 2012

Reissue an e-voucher for a segment

CVD/S3/ET/P1

Billing number options for issuing e-voucher

CVD/S3/ET/BN-A12345678

Specify voucher value

CVD/S3/ET/VV-FC

Car Billing Number Display
The car billing number display allows you to display all numbers associated to your agency's
booking source for a specific car rental company.

Retrieve billing numbers for a specific car company

CBNZD

To get more details of the account, add the record
locator or the IATA number.

CBNZDC23323343

CAR AUXILIARY SEGMENT
Request an airline participating in the
PNR to book a car

CU LH NN1 FRA 14AUG-18AUG ECAR/PROVIDE
BB SEAT/P1

Create auxiliary car segment for a
confirmed booking

CU 1A HK1 BWN 14AUG-18AUG ECAR/CF210/P1

CAR EASY SHOPPER
Leisure multi-availability display:
direct entry
from flight segment
from single-display

CAMUC28JUN-2JUL/ARR-1200-1800/L
CAS2/L
CA/CO-YY/L or CA/CO-C1-C2/L

Leisure single-availability display
direct entry
from flight segment
from multi-display
from car location list

CAHAMUC28JUN-4/ARR-1200-1800/L
CAHAS2/L
CA1/L
CAAB28JUN/ARR-1200/L

Sell leisure from availability display

CS1/P3

Modify booking

5/SI-NON SMOKING VEHICLE...

Remove option

5/SI-

Cancel leisure booking

XE5

View cancellation fee

RTSVCC5/CFX

View car rate features

CR1
RTSVCC1

96

Edition 9.2

Amadeus Hotels
INFORMATION ABOUT HOTEL CHAINS
List of hotel chains

GGHTLALL

Chain-specific information

GGHTLXX

Chain-specific contact information

GGHTLCTCX

XX represents sub-chain or master-chain codes. This means you can now search for hotels in a
specific group. Do not use master-chain codes for single-property displays. For more information
about master-chain codes refer to the Amadeus Online Help by entering: HE HOT

HOTEL CODES
Amadeus Predefined Rate Codes
To decode rate codes, you can use the DNN entry. For information, see: HE DNN
To display and store your preferred rate codes, use the JGD/P and JGU/HSR entries. Enter: HE
JGD or HE JGU

Convention

CON

Package

PKG

Travel Industry

TVL

Corporate

COR

Promotional

PRO

Tour

TUR

Family

FAM

Standard RAC

RAC

Weekend

WKD

Government

GOV

Senior Citizen

SRS

Military

MIL

Stopover

STP

Rate Code Inclusion and Restriction Indicators
These codes appear on single-property Hotel Availability displays only.

Rate change during stay

*

P.M. hold time (Values 1-9 allowed)

6

Guarantee required

G

Deposit required

D

Access Level Codes
These codes appear on Hotel Availability displays between the hotel chain code and the hotel
name.

Dynamic Access

!

Complete Access Plus

+

Complete Access

/

Standard Access

[space]

© 2012 Amadeus s.a.s - All rights reserved

97

Amadeus Cryptic Entries Reference Guide July 2012

Availability Status Codes
Available to sell

A

Closed for sale (HA)

C

On request

R

Closed for sale (HI)

. (Period)

Closed to arrival

X

Room Type Codes
Room with bath

A,B,C,D

Non-smoking room

N

Room with shower only

E,F,G,H

Executive floors

P

Room without facilities

I,J,K

Suites

S,T,U

Number of Beds Codes
Number of beds

1,2,3,4,5,6,7,8,9

Number of beds may vary in room

* (asterisk)

Bed Type Codes
Double

D

Pull-out

P

Single

S

King

K

Queen

Q

Twin

T

Water bed

W

Hotel Facilities Codes
You can use these codes to search for hotels with the facilities you want, using the /FF- option
followed by 1-3 codes, separated by dashes.

Accessible baths

ABA

Currency
exchange

EXC

Adapted
telephones

PHB

Accessible wash
basins

ABN

Executive floor

EXE

Phone-dir dial

PHO

Adapted
bathrooms

ABR

Fax facilities in
room

FAX

Pillow alarms
available

PIL

Fire detectors

FID

Adapted room
doors

RDO

Accessible bathing ABS
controls
Room entry from
exterior

AEX

Fire extinguishers

FIE

Restaurants

RES

Staff first aider

AID

Fire safety

FIR

Room service

ROO

Room entry from
interior

AIN

Gift shop

GIF

Restricted room
access

RRA

Air conditioning

AIR

Golf

GOL

Bedroom wheel
chair access

RWC

98

Edition 9.2

Amadeus Hotels
Accessible light
switch

ALI

Guarded car park

GPK

Safe deposit box

SAF

Audio-visual
equipment

AVD

Group rates
available

GRP

Sauna

SAU

Accessible
elevators

AVE

Hair dryer

HAD

Sightseeing

SIG

Accessible toilets

AWC

Hairdresser

HAI

Ski in/out

SKI

Baby-sitting

BAB

Disabled facilities

HAN

Smoke detectors

SMO

Bar

BAR

Health club

HEA

Special needs
menus

SNM

Beach near hotel

BEA

Hearing induction
loops

HER

Snow skiing

SNO

Braille/large print
menu

BME

Hotspots

HOT

Solarium

SOL

Braille/large print
literature

BLI

Handrails in
bathrooms

HRB

Spa

SPA

Beauty parlor

BTY

Ice machines

ICE

Sprinklers

SPR

Business centre

BUS

Internet - free high IHF
speed

Video surveillance

SUR

Car rental

CAR

Internet - high
speed

IHS

Swimming pool

SWI

Casino

CAS

Jacuzzi

JAC

Teleconferencing

TEC

Children welcome

CHD

Laundry service

LAU

Television

TEL

Children not
allowed

CHN

Lounge

LOU

Tennis

TEN

Coffee shop

COF

Massage

MAS

TV subtitles closed TVS
captions

Convention centre

CON

Meeting rooms

MEE

Valet parking

VAL

Disco

DIS

Minibar

MIN

Water sports

WAT

Service dogs
allowed

DOG

Movie channels

MOV

Wheelchair access WCE

Disabled parking

DPA

NON

DTS

NPO

Wireless connect
in room
Wide entrance

WCR

Disability trained
staff

Non-smoking
rooms
No pornographic
tv/films

Disabled
emergency plan

EDI

Parking

PAR

Wide corridors

WID

© 2012 Amadeus s.a.s - All rights reserved

WEN

99

Amadeus Cryptic Entries Reference Guide July 2012

Elevator

ELE

PC hookup in room PCH

Women’s guest
rooms

WOM

Emergency
cords/buttons

EME

Pets accepted

PET

Wide restaurant
entrance

WRS

Pharmacy

PHA

Emergency lighting EML

HOTEL LOCATION LIST
For a list of options, see Hotel Display Options.

Multi-company by city or airport code

HLZRH

Multi-company by area code

HLZRH-A

Include hotels in all associated cities and airports

HLZRH-ALL

Single-company display by city

HLSXOSL

From availability, inventory, rate, or features display

HL

From an existing segment (air, car or hotel)

HLS2

By company and country

HLBWCH

Display hotel list by territory, province or state code

HLHIUSNY

From Points of Reference list

HLL4

Scrolling
Move previous

MP

Move up

MU

Move down

MD

Move top

MT

You can move to an HL display from another display type, and scroll the HL display - enter the
scroll command followed by HL. Example: MDHL

Area Identifiers
1-3 identifiers per entry, separated by dashes. Example: HAPAR-N-E

North of city centre

N

Airport

A

East of city centre

E

Downtown (City centre)

D

West of city centre

W

Resort

R

South of city centre

S

100

Edition 9.2

Amadeus Hotels
Transportation Identifiers
Up to 2 identifiers per entry, separated by dashes. Example: HAPAR-F-L

Boat

B

Coach

C

Express train

E

Free transport

F

Helicopter

H

Limousine

L

Plane

P

Rental car

R

Taxi

T

Underground

U

Walking distance

W

HOTEL AVAILABILITY
For all hotels in the specified city (MAD) for today, one-night
stay.

HAMAD

For all hotels in the specified city and date range.

HAMAD10SEP-15SEP

For all hotels within a specific hotel chain (SI) for the specified HASIMAD10SEP-15SEP
city (MAD) and date range.
For a specific hotel (TIE) within a specified hotel chain (UI) for HAUIZRHTIE25MAY-30MAY
the specified city (ZRH) and date range.
For all hotels within a specific hotel chain (BW) within the
specified city (ATH) for today, one night stay.

HABWATH

For a specific hotel (AMB) within a specified hotel chain (UI)
in the specified city (ZRH) for today, one night stay.

HAUIZRHAMB

Refer to an existing flight, car, or hotel segment

HAS5

Refer to segment, specific hotel chain

HAXXS5

Display availability for the hotel on the specified line of the HL HAAB25MAY-27MAY
display (AB) for the given date range.
Display availability for the hotel on the specified line of the HL HAAB25MAY-2
display (AB) for the arrival date and number of nights
For a single-property display from an HF, HR, or HP display

HA

Scrolling
Redisplay the last cleared screen

MP

Move down, Move up

MD, MU

Single-property display for property on line n of multi-property HAn
display
Return to the last multi-property display

MPHM

Return to the last cleared screen and move up / move top

MUHA, MTHA

Return to the last single-property display

MPHA

© 2012 Amadeus s.a.s - All rights reserved

101

Amadeus Cryptic Entries Reference Guide July 2012

HOTEL RATE CHANGE
For a list of options, see Hotel Display Options on page 109.

For specified chain (MC) and property (LONDTG) for today,
one night stay.

HRMCLONDTG

For specified chain (MC) and property (LONDTG) with date
range.

HRMCLONDTG25MAY-30MAY

From a specific line number (n) on a multi-property HA
display.

HR2

From single-property HA display (complete/standard access)

HR

Display rates using the 11A prefix on a single-property HA
display (CA and CA+).

11AHR

From a specific line number (AB) on an HL display for a
specific date range.

HRAB25MAY-30MAY

From an HF display for a specified date range.

HR/DT-25MAY-30MAY

For an existing PNR hotel segment

HRS5

Scrolling
Move previous

MP

Move up

MU

Move down

MD

Move top

MT

You can move to an HR display from another display type, and scroll the HR display - enter the
scroll command followed by HR. Example: MDHR

HOTEL FEATURES
Display features for a specific line number (2) on a multiproperty HA display

HF2

Display features from an HI, HR, or single-property HA display

HF

Display features for a specific hotel chain (BW) and hotel
identifier (BCN054).

HFBWBCN054

Display features for a specific line number (AB) on an HL
display

HFAB

Display features for a specified hotel PNR segment (S5)

HFS5

Display features for specified category codes or keywords
(max. 3 codes/keywords). Use HF to revert to all categories

HF2-L-DEP-F
HF

102

Edition 9.2

Amadeus Hotels
Codes / Keywords
Location

L - LOC

Min/Max stay

S - STA

Frequent stay

Q - FRE

Category

A - CAT

Facilities

F - FAC

Transportation

T - TRA

Extra
charges

E - EXT

Room

R - ROO

Safety features

Y - SFY

Policy

P - POL

Dining facilities

N - DIN

Other

O - OTH

Guarantee

G - GNT

Meeting facilities

M - MEE

-

-

Deposit

D - DEP

Commission

C - COM

-

-

Scrolling
Move previous

MP

Move up

MU

Move down

MD

Move top

MT

You can move to an HF display from another display type, and scroll the HF display - enter the
scroll command followed by HF. Example: MDHF

HOTEL PRICING & FEATURES
Available with Complete Access Plus Only.

Entries
For a list of options, see Hotel Display Options on page 109.

List prices and features from a single or multiple property HA
display. For Amadeus access levels /CO-P and /CO-C.

HP2

List prices and features from a single or multiple property HA
display for the specified categories only. For Amadeus access
levels /CO-P and /CO-C.

HP2-L-DEP-P

Revert from specified categories to all categories

HP

From a Complete Access Plus hotel segment

HPS2

Categories
Booking requirements

-B or -BOO

Other / miscellaneous

-O or -OTH

Cancellation policies

-C or -CXL

Rate information

-R or -RAT

All known taxes and
estimated total amount

-T or -TTX

Room and rate description -D or -DES
Rate inclusions/extras

-I or -INC

© 2012 Amadeus s.a.s - All rights reserved

103

Amadeus Cryptic Entries Reference Guide July 2012

HOTEL TERMS
List terms for the hotel on the specified line number (1A) of the
Hotel Rate Change (HR) display.

HT1A

List terms for the hotel on the specified line number (1) of the
Hotel Inventory (HI) display.

HT1

List terms for hotel specified in the Hotel PNR segment (S3)

HTS3

List terms for selected categories, for the hotel on the specified
line number of the Hotel Rate Change (HR) display. Max. 3
categories allowed.

HT1A-D-I-S

List terms for selected categories, for the hotel on the specified
line number of the Hotel Inventory (HI) display. Max. 3
categories allowed.

HT1-C-S-I

Categories
Description

-D

Cancellation policy

-C

Rate inclusions/extras

-I

Booking requirements

-B

Sell rules

-S

HOTEL INVENTORY
The hotel inventory (HI) display gives a 40-day snapshot of room availability by rate at a single
hotel - for hotels using standard access and hotel complete access only.

One-night stay, for today, specified property

HISRCPHRIC

From a multi-property availability display

HI2

From a single-property availability display

HI

From a hotel list display

HIAB25MAY-30MAY

By PNR hotel segment

HIS5

Scrolling
Redisplay the last cleared screen

MP

Return to the last cleared screen

MPHI

Return to the last cleared screen and move down

MDHI

Return to the last cleared screen and move up

MUHI

Return to the last cleared screen and move top

MTHI

104

Edition 9.2

Amadeus Hotels
HOTEL SELL
From a hotel pricing and features display

HS1

From a hotel inventory display (Standard and Complete HS2
Access only)
From a single-property availability display only

HS3

From a rate-change display

HS1A

Direct entry sell

HSHIFRA19815MAR-20MAY

From a hotel location list display (like direct entry, but
using property line reference instead of property code)

HSAB5JAN-10JAN/RT-A1D/SRXXX

Long sell a single-occupancy room, at any rate other
than the default public rate.

HSXXPAR1235JAN-10JAN/RTA1D/SR-XXX

Complete Access and Complete Access Plus override
using the 11A prefix.

11AHSHIFRA19815MAR-5/NR2/RT-2A1D /SR-WKD

Voucher print from displayed PNR

HVP/S3

Combined hotel voucher and invoice and itinerary print

HVP/S2/IBP or HVP/S2/IEP

© 2012 Amadeus s.a.s - All rights reserved

105

Amadeus Cryptic Entries Reference Guide July 2012

Hotel Sell Options
For information about the sell options supported by specific hotel chains, enter HEHTLXX, where
XX is the code of the hotel chain.

Internal agency accounting information

/**-TEXT

Amount override for negotiated rate

/AO-EUR131.40

From a single-property display:
Include flight details from PNR segment in hotel information
Manual entry of flight details in hotel information
From a single-property display
Exclude flight details hotel information
Remove flight details from an existing hotel segment

HS1/ARR-S2
HS1/ARR-AF7715-NCELON-3-0930
HS1/ARR6/ARR-

Booking code
(Complete Access Plus or Dynamic Access only)

/BC-1234567890

Booking via

/BGV-PHONE MR SMITH

Booking source IATA number (for passive segments)

/BS-12345678

Corporate discount

/CD-543210

Confirmation number

/CF-012345

Infant bed, cot, or cradle (Enter zero for no charge)

/CR-EUR10.00-1
/CR-EUR0.-1

Deposit advice to hotel when using an advanced deposit

/DP-ADVDEP

Deposit advice to hotel when using a credit card

/DPCCAX371449635311004EXP
0512
/DD-7NOV

Change check-in date
Change check-out date

/DT-1NOV-6, or
/DT-1NOV-7NOV

Extra person rate:
- For currencies with a decimal point
- For currencies with no decimal place.

/EX-EUR12.78-1
/EX-JPY2800-1

Frequent traveler

/FT-11A22B33C

Guarantee of payment
- From a booking source:
- From booking source taken from agency AAA:
- From a company (name and address):
- From a corporate account:
- From a normal credit card:

/G-BS12345678
/G-BS
/G-CO IBM 1 NEW ST
/G-CD123456
/G-CCDC30125647382919
EXP1012

Holding information

/HLD-6PM

Customer ID for hotel chain (max. 20 characters)

/ID-336677

106

Edition 9.2

Amadeus Hotels
Number of rooms (Standard Access only)

/NR-3

Associate specified passenger for hotel sell on a PNR

/P3

Rollaway bed: for an adult
Rollaway bed: for a child

/RA-USD20.00-1
/RC-USD10.00-1

Rate quote

/RQ-EUR255

Room rate override

/RRO-USD50.00

Room occupancy and room type

/RT-2A1D

Room occupancy and room type, more than one room

/RT-2A1D-3

Room override

/RO-S1K

Saving amount - new entry

HS1A/SAV-USD50.00
HS1A/SAV-20 PCT

Saving amount - updating an existing entry

2/SAV-EUR304.89
3/SAV-30 PCT

Supplementary information
(Free flow text - max 120 characters)

/SI-ROOM WITH SEA VIEW

Special Rate other than RAC (long sell entry only)

/SR-XXX

American plan - rate per person for three meals a day where /AP-USD80-n
(n) is the number of people that need the plan.
/AP-JPY7500-n
Modified American plan - rate per person for two meals a
day where (n) is the number of people that need the plan.

/MA-USD60-n
/MA-JPY3500-n

Family American plan - rate per person for three meals a
day where (n) is the number of people in the family

/FA-USD75.00-n
/FA-JPY4500-n

Family Modified American plan - rate per person for two
meals a day. where (n) is the number of people in the family

/FM-USD50.00-n
/FM-JPY4500-n

Manually added voucher options: Billing number

/BN-

Manually added voucher options: Voucher values:
Full credit
As per agreement
Specific amount
Confirmation

/VV/VV-FC
/VV-APA
/VV-GBP100.00
/VV-CONFIRMATION

© 2012 Amadeus s.a.s - All rights reserved

107

Amadeus Cryptic Entries Reference Guide July 2012

Modify/Delete Option Data by Segment Number
To modify option data, give the segment number, then the option and the new data.

Modify deposit for segment 3 from check to cash

3/DP-CHECK

Overwrite existing supplementary information

3/SI-ROOM WITH SEA VIEW

Add text to an existing supplementary information

3/SI-*AND NON SMOKING

To delete segment data enter the segment number and one or more of the option identifiers without
any updated text. Multiple option identifiers are allowed.

5/ID-/G-

Delete option data for specified segment and the given
identifiers (ID- and G-).
You cannot delete data for the following identifiers:
/AO-, /RG-, /BS-, /RO-, /CF-, /RQ-, /DD-, /RT-, /DT-, /SR-, /NR-.

Resell Segment by Segment Number
Modify check-in date for one night stay

2/DT-9MAY

Modify check-in and check-out days

2/DT-1MAY-15MAY

Modify check-in date and number of nights

2/DT-1MAY-15

Modify check-out date

2/DD-15JUN

Modify check-out as number of nights

2/DD-9

Modify the room type and/or rate ID

2/RT-A1T/SR-PRO

Room occupancy, room type, and/or rate ID

2/RT-2A1D/SR-WKD

Special rate to standard rate

2/RT-A1T

You cannot use /SR- to change a rate to RAC; you must use
/RT- to re-specify the room type

Modify passenger association for the specified segment
(Standard Access only)

5/P2

Add Passive Segment (Booking Made Outside Amadeus)
To add the passive segment, make a Standard Access sell entry which includes the /CF- option
with the confirmation number. If you do not enter the /CF information, a new booking will be
generated
Remember to use the 11a prefix for Complete Access, and Complete Access Plus chains, and also
/SR- identifier for special rate codes..

Room type and rate quote from Amadeus
HR display

11AHSXXPAR123 10SEP-5/CF345670ABC/RT-2B2T/RQ-EUR76.22

Room type and rate quote from Amadeus
HA display

HS2A/CF-345670ABC/RQ-EUR76.22

Room type, special rate and rate quote
from Amadeus HR display

11AHSXXHMT969 15JUN-3/CF06151963/RT-2ROH/SR-PRO/RQ-USD96.0

108

Edition 9.2

Amadeus Hotels
Reference sell from the hotel rate from
Amadeus HR display.

11AHS1B/CF-345670ABC/RQ-EUR76.22

Reference sell from the hotel rate (HR)
display, adding a special rate code.

11AHS1B/CF-345670ABC/RQEUR76.22/SR-ABC

Room type and rate override from
Amadeus

HSUIROM34510SEP-15SEP/CF-345670
ABC/RT-2B2T/AO-EUR78.00

Room override and rate quote,
not booked in Amadeus

HSUIROM34510SEP-15SEP/CF-345670
ABC/RQ-EUR78.00/RO-S1K

Room override and rate override,
not booked in Amadeus

11AHSXXPAR123 10SEP-5/CF-345670/ROS1K/AO-EUR76.22

Room override and rate quote,
not booked in Amadeus

11AHSXXPAR123 10SEP-5/CF-345670ABC
/RO-1B1T/RQ-EUR76.22

Auxiliary PNR segment, HK status, hotel
booked outside Amadeus

HU1AHK1 SFO 1SEP-3SEP/SAVOY
HOTEL/CF-123456

HOTEL DISPLAY OPTIONS
For online help for Hotel options, and information on which option is available with which type of
hotel display, see: HE HOTEL OPTIONS

Search Options
Address (1 to 10 characters)

HALPL/AD-PENNY LANE

Area:
list hotels for specified areas of a city
list specific areas of a city for a specified hotel chain
to change area of initial search (e.g. HAXXMIA-S-E)
include all associated cities/airports in search
include all associated cities/airport in specific areas
reset to default of target city only, all areas

HLPAR-S-W, HLPAR/AR-S-W
HAXXMIA-S-E
HA/AR-S-W
HLPAR-ALL
HLPAR/AR-ALL-R
HLPAR/AR-* or HA/AR-*

Combine -ALL with other search options to avoid long lists

Points of Reference (POR):
list hotels near POR for the specified city
list hotels near POR in the specified state or country
show hotel availability near a POR
show hotel availability near a landmark
list hotels within specified distance from the POR
list all PORs for the specified city and POR category
list all categories for PORs

HLPAR/RP-ATT-CATHEDRALE
HL*GB/RP-SPO-QUEENS CLUB
HALON/RP-SHO-HARRODS
HA*FR/LOC-EIFFEL TOWER
HLNCE/DI-8K
DRP*/LON-SHO
DRP-CAT

For full information refer to HE POR and HE DRP

© 2012 Amadeus s.a.s - All rights reserved

109

Amadeus Cryptic Entries Reference Guide July 2012

Category - List hotels in the specified category.
(L-Luxury; F-First class; S-Standard; T-Tourist)
Reset to all categories
Postal/zip code:
search for hotels with the specified code
with specific characters anywhere in the post code
starting with specific characters
reset to any postal/zip code
remove postal code restriction and retain display

HL/HC-L
HL/HC-*
HAPAR/ZP-75011
HAPAR/ZP-75
HAPAR/ZP-75*
HAPAR/ZP-*
HA/ZP-*

Properties in a non-IATA city
for geocoded and non-geocoded countries
from multi-availability displays only:
combine the /CT and /AD options to provide more
specific results:

HLNCE/CT-VENCE
HL*US/CT-SAN MATEO

Transportation type (HL/HA/HR displays only)

HAPAR/TR-F-L

HA*FR/CT-PARIS/AD-ELYSEE

See Transportation Identifiers on page 101.

Lowest rates

HANCE12DEC/LOW

Specific chains - list hotels for specified hotel chains
Reset to all chains (YY is the all chains indicator)

HL/CO-XX-ZZ
HL/CO-YY

Company access level- list hotels by access level:
Amadeus Dynamic and Hotel Complete Access Plus
Amadeus Dynamic, Hotel Complete and Hotel
Complete Access Plus
Standard Access only
Amadeus Dynamic Access only
Display hotel list by city and access level
Display hotel availability by city and access level

/CO-P
/CO-C
/CO-S
/CO-D
HLPAR/CO-P
HAPAR/CO-C

Company code (C1 to C60)
list hotel availability for a city and company code

HAPAR/CO-C29

Facilities (max. 3 facility codes)
restrict display to hotels with the specified facilities
remove facilities search restriction

HAPAR/FF-SWI-JAC-CAS
HL/FF-*

See Hotel Facilities Codes on page 98.

F.E.M.A
list hotels that meet the FEMA fire regulations.
reset to both F.E.M.A. and non-F.E.M.A. properties

110

HANYC/SF-Y
HA/SF-*

Edition 9.2

Amadeus Hotels
Hotel name - for HL/HA/HR displays only
full name of hotel
minimum of three letters
chain code, city and hotel name
list hotels in specified city beginning with target letter

HASFO/HN-HILTON
HAFRA/HN-STA
HAXXPAR/HN-CONCORDE
HAPAR/HN-*C

Phone number:
list hotels with this string of digits
list hotels starting with specific digits
reset to any phone number

HAPAR/PH-4412443240
HAPAR/PH-0142*
HA/PH-*

Modify Options
For online help for Hotel options, and information on which option works with which display type,
see: HE HOT OPT

Availability status override - HA displays only:
list available rooms only within the specified city
list available rooms only (from single property display)
list available and on-request rooms only within target city
list all rooms within target city (include closed for sale,
closed to arrival)

HAPAR/ST-A
HA3/ST-A
HAPAR/ST-*
HAPAR/ST-ALL

Note: The /ST option does not apply to hotels using Hotel
Complete Access Plus.

Bed type - (HA /HR/HI displays - SA/CA only).
list hotel availability for the specified city and bed type
list hotel availability by line # and bed type (HA display)

HAPAR/BT-K
HA2/BT-K

Note: /BT applies to Hotel Standard, Hotel Complete Access
chains only)
See also Room Type Codes on page 98.

Check-in and check-out (as separate entries)
check-in on specified date
check out on specified date

HA/DT-1AUG
HA/DD-2AUG

Change check-in
change check-in to next day (MN) or previous day (MY)

MN, MY

Check -in and check out simultaneously:
check-in and check-out on specified dates
check-in on specified date and check-out after the
number of days specified

HA/DT-31JUL-2AUG
HA/DT-31JUL-2

Change check-out: (e.g. for HAPAR30JUL-2AUG)

HA/DD-9AUG

© 2012 Amadeus s.a.s - All rights reserved

111

Amadeus Cryptic Entries Reference Guide July 2012

Currency conversion (HA/HR/HP displays only):
using 2 or 3-letter ISO country code
using an asterisk (*) to display local currency

HR2/FC-JP, HA/FC-JPY
HR2/FC-*

Note: The @ symbol preceding the currency code indicates that
the currency displayed has been converted. and is not the loaded
currency.

Segment location override:
list availability for an alternative location to that specified
in the referenced hotel PNR segment
Occupancy level and room type (HA and HR displays only):
double occupancy
revert to default of single occupancy
specific room type
occupancy level and room type

HAS5/LO-AMS

HA/RT-2, HA2/RT-2
HA/RT-1
HA/RT-A1K
HA/RT-2A1K

Note: Refer to HE HOTEL OPTIONS, GPOP2 for room
occupancy greater than two.

Rate limit/range (plus/minus 10%. (HA and HR displays only)
Rates less than 110 Euro
Rates higher than 90 US dollars
Rates between 90 and 165 Euro
Rates between 72 and 132 GB pounds
Rate xxx less than 165 US dollars
Special rates (HA/HR/HI displays only):
single rate code
more than one rate code, excluding RAC
more than one rate code, including RAC
When special rates are not available
Store eight preferred rate codes in your agent security
profile

HAPAR/QU-100
HAMIA/QU-H100
HAPAR/QU-100-150
HALON/QU-80-120/FCGBP
HAPAR/SR-XXX/FCUSD/QU-150
HAPAR/SR-GOV-XXX
HAFRA4JUL/SR-HPL
/SR-AMX-COR-IBM
/SR-TQ3-RAC
JGU/HSR-GOV-COR-TQ3

Supplementary Sell Options
For Hotel Availability, Rate Change, and Inventory displays only.

Booking source IATA number

/BS-12345678

Customer ID for hotel chain

/ID-336677

Deposit requirements

/DP-ADVDEP

Guarantee of payment

/G-CCDC30125647382919EXP1012

Supplementary information

/SI-ROOM WITH SEA VIEW

112

Edition 9.2

Amadeus Hotels
BIASED DISPLAYS
Entries
To add a property to the preference table

HZ*/BI-XXNCEAPT-1A05

To delete a property from the preference table

HZ*/BI-XXNCEAPT-1A00

To view the preference table by city

HZ*/BI-NCE

To view the preference table by property

HZ*/BI-XXNCEAPT

To view biased displays: hotel list

HLNCE

To view biased displays: hotel availability

HANCE

© 2012 Amadeus s.a.s - All rights reserved

113

Amadeus Rail
For general information about Amadeus Rail Providers, enter GGRAIL.

Find Amadeus code for a provider

DNASNCF

Find provider name for an Amadeus code

DNP2V
DNA9B

Set preferred rail provider

JGU/RAI-2V

Reset rail provider to default

JGR/RAI

If you set your preferred provider, your subsequent rail entries can take the format R/(Entry). If you
do not set a preference, or if you want to use a different rail provider, you must use the format R/2V/(Entry).

AVAILABILITY AND SCHEDULE DISPLAY
Availability by departure time

R/AD 20JULWASNYP5P

Neutral availability

R/AN 20JULWASNYP5P

Change to return display

R/ACR25JUL5P

Class of service

R/AD 20JULWASNYP5P/CP

Display fares from an availability display

R/ACFQ

Scrolling
A semi-colon (;), hash (#), or question mark (?) at the bottom right-hand corner of a display means
there is more information which you must scroll down to see.

Scroll down

R/MD

Scroll up

R/MU

Move to previous availability display

R/MPAD

SEGMENT SELL FROM AVAILABILITY
Sell seat (short sell)

SS1F21

Sell seat (long sell)

SS9B4026Y23JULGOTSTO
NN2/02400655/P1

Sell open segment

SO9B4026Y23JULGOTSTO
/P1

Sell accommodation

SS1DS21/P1-2

© 2012 Amadeus s.a.s - All rights reserved

115

Amadeus Cryptic Entries Reference Guide July 2012

Sell multiple segments in different classes

SS4YE4Y22

Multiple segments, different number of passengers

SS1DS2Y22

Sell multiple segments with one or more class codes

SS4DS1YE1YF22

FARES
Display fare

R/FQDWASCHI14APR

Display fare rules by line number

R/FQN2

Display fare rules by fare basis code

R//FQ*DRC1

Display accommodation charge

R//FQ*AC

Display by trip dates, totaled for passenger types

R//FQ*24MAY/29MAYCHIWAS/2F2H

Shortcut from fare display to availability

R/FCAD

Fare Display Codes
OW

One way

ZN

Zonal

RT

Round Trip

MR

Multi-ride

Fare Basis
1st character

Indicates coach class to book

2nd character

Indicates fare type

3rd character

Indicates combinable with other fare basis containing same 3rd character

4th character

Variable

Passenger Type Codes
F Adult

E

Senior Citizen (62+)

M

Military Adult

H Child

W

Disabled Adult

M
C

Military Child (2-15)

U Unaccompanied Child

V

Disabled Child

Q

Travel Agent - AD75 coupon
required to ticket

116

Edition 9.2

Amadeus Rail
PRICING OPTIONS
If your PNR contains all adult passengers, the system will automatically price at the lowest
applicable fare for the inventory class you sell.

Passenger type discount

OS2V TP 2F 2H

Fare basis specified

OS2VTP2F2H-DZ01

Rate desk pricing

OS2V TP-RDPR

AAA discount pricing

OS2V AAA321-45607892

View pricing

FXX/SP2V

TICKETING
Automated ticketing, when PNR contains air TTP/SP2V
segments, so that provider is informed
Automated ticketing (as above) but to issue
one ticket per passenger

TTP/SP2V/P1-3

Manual ticketing

FH (preprinted ticket number)

ADDITIONAL ENTRIES
Claim Amadeus PNR

R/RK1AZNUHKV

List of special services you can request (phone only)

R//G/TVL/SSR

Train status information by train number and date

R//TS30/24MAY

On-board service info by train number and date

R//*SVC30/24MAY

AMADEUS ACCESRAIL (9B)
Amadeus AccesRail does not use Rail Mode. It uses the standard Amadeus Air transactions, as
the examples below illustrate. For full information enter HE ACCESRAIL in the distribution system.
BritRail services are now sold using the AccesRail code.

Availability and Schedule Display
AccesRail and Air services

AN2JULGOTSTO

Only AccesRail segments

AN15NOVXEVORB/A9B

Up to a maximum of three providers

AN2JULGOTSTO/A9B,SK,BU

Access 3-month display of AccesRail fares from
November 1

FQDARNORB/A9B/DNOV

© 2012 Amadeus s.a.s - All rights reserved

117

Amadeus Cryptic Entries Reference Guide July 2012

Service Information
DO9B2071

For service 9B2071 for the current day

Miscellaneous
British Rail Passes (See HE BRITRAILPASS)

AN10AUGXZRXZP/A9B

Access fare notes

FQN1

AMADEUS RAIL AIRPORT EXPRESS (9G)
Display neutral availability of Amadeus Rail Export Express R/AN22OCTHELXEV
services from Helsinki to Stockholm on October 22
Display availability of airport express services

AN25MARCDGQQP

Book airport express services

SS1CF3

Book using a long sell entry

SS9G0087F25MARLHRQQP1

Specify email address as services remark

SSR OTHS-DSMITH AT
AMADEUS.COM

Resend a pdf to a valid email address

SSR OTHS-RESEND/P2

Rail Coach Map
Display availability or schedule display

SMC/1

Display class of service

SMC/1/Y

Display smoking preference

SMC/1//SM

Display class and smoking

SMC/1/Y/SM

Display PNR

SMC4

Display PNR class of service

SMC4/Y

Display PNR smoking preference

SMC4//NS

Display PNR class and smoking

SMC4/Y/SM

Display direct entry

SMC-9F9061/25APRXPGQQW

Display direct entry class of service

SMC-9F9061/25APRXPGQQW/Y

Display direct entry smoking preference

SMC-9F9061/25APRXPGQQW//NS

Display direct entry class and smoking

SMC-9F9061/25APRXPGQQW/Y/SM

Rail Seat Map

118

Edition 9.2

Amadeus Rail
Display from Availability or Schedule Display
Display specific coach

SMT/1/2

Display class of service

SMT/1-Y

Display coach map

SMT-9F/2

Display PNR

SMT5

Display from Direct Entry
Display specific coach

SMT-9F9061/25APRXPGQQW/2

Display class of service

SMT-9F9061/25APRXPGQQW-Y

Rail Seat Request
Seat request with no preference

STT

Seat Request with Preferences
Request zone preference

STT/N/S6, 9

Request area preference

STT/W

Request two area preference

STT/WF

Request zone and area preferences

STT/SF

Request seat configuration

STT/-T2

Request two seat configurations

STT/-T2,FP

Request zone and seat configurations

STT/N/-E1

Request zone, area and seat
configurations

STT/NWF/-T2, FP

Specific Seat Requests
Request one seat/one passenger

STT/C023S017

Request several seats

STT/C023S017, C023S019/S5

Request range of seats

STT/C023S017-021

Request seats in different coaches

STT/C023S017, C024S017

Request 'NEAR TO' seats

STT/-NTC023S017/

Include seat reservation in ITRs

RIZ XPGQQW COACH C023 SEAT S014-S015
TYPE DUO

Cancel seat reservation

XE5

Delete seat reservation

DL5

© 2012 Amadeus s.a.s - All rights reserved

119

Amadeus Insurance
The Amadeus Insurance product is available in certain markets only.

DISPLAYING INFORMATION
Display a list of insurance providers

IL

Display a list of products for your preferred provider

II

Display a list of products for a specific provider

IIAAI

Display a list of products from a list of providers

II2

Display features for your preferred product

IF

Display features for a specific provider and product

IFAAI/ACC

Display features from a list of providers

IF3

PNR ELEMENT
Preference Settings
Set your preferred provider

JGU/IPV-AAI

Set your preferred product

JGU/IPD-ACC

Informative Pricing for a PNR
Informative pricing for your preferred product

IS/10FEB-15FEB/FQ

Informative pricing from a list of products

IS1/10FEB-15FEB/FQ

Informative pricing for a specific product

ISAAI/ACC/10FEB-15FEB/FQ

Informative pricing for a specific product with extension

ISAAI/MUL+FM/10FEB15FEB/FQ
7/HK

Confirm the booking after informative pricing

Selling Insurance for a PNR
Sell your preferred product

IS/10FEB-15FEB

Sell from a list of products

IS2/10FEB-15FEB

Sell a specific product

ISAAI/ACC/10FEB-15FEB

Sell a specific product with extension

ISAAI/MUL+FM/10FEB-15FEB

© 2012 Amadeus s.a.s - All rights reserved

121

Amadeus Cryptic Entries Reference Guide July 2012

Long sell from a PNR

ISAAI/ACC/12JUL-19JUL/TV-EUR300/TTFLT/NM-SMITH/JOHN MR

Sell an Annual Travel Policy

ISAIG/TC+ANN/20MAR-Y/TV-1600

Sell an Annual Travel Policy by duration

ISAIG/TC+ANN/19JUN-364/TV-1600

Sell Annual Travel Policy by period

ISAIG/TC+ANN/19JUN-18JUN09/TV-1600

Sell in Euros

IS/10FEB-15FEB/FC-EUR

Sell for a specific passenger

IS/10FEB-15FEB/P1

Sell for specific segments

IS/10FEB-15FEB/S3-4

Add an option

3/BD-19JUN1970

Modify an option after informative pricing

3/TV-1600/HK

Cancel an insurance element

XE3

Insurance Sell Options
Passenger ID: for a specific passenger
passport
driving license
national identity
locally defined number

/PI-PP/987654321/P1
/PI-DL/564327896/P1
/PI-NI/547230147/P1
/PI-ID/124785963/P1

Credit card

/CC-AX371449635311004

Supplementary information

/SI-FREEFLOW TEXT

Supplementary information for passenger 1

/SI-FREEFLOW TEXT/P1

Date of birth

/BD-19JUN1970/P1

Trip value

/TV-250

Trip value for passenger 1

/TV-499/P1

Subscriber address

/AM-//A1-19 SUN STREET/ZP6000/CI-NICE/CO-FRANCE

Phone number

/AP-00112233445566

Emergency phone number

/AE-0123456789

Email address

/APE-MY.EMAIL@ADDRESS.COM

Tour operator code

/TO-VCOM

Trip type

/TT-CRU

Geographic zone

/ZN-FR,DE

Coverage amount

/CV-2500

Personal coverage

/CP-4620

Medical coverage

/CM-2369

Extra reference

/XR-11223344

Nanny name

/NN-NANNY NAME

122

Edition 9.2

Amadeus Insurance
Beneficiary name

/NB-BENEFICIARY NAME

Beneficiary name for passenger 1

/NB-BENEFICIARY NAME/P1

Commission percentage

/FM-20

Fare discount

/FD-F

Fare discount for passenger 1

/FD-F/P1

Substitute name

/NS-SUBSTITUTE NAME

Tariff code

/TF-TARIF1

Extra amount

/XP-123

Rate code

/RC-333

Voucher number

/VN-1234567

CERTIFICATES AND VOUCHERS
Printing Certificates and Vouchers
Most markets issue Amadeus Insurance certificates. However, the following entries also generate
vouchers, depending on your market.

Print a certificate

IVP

Print a certificate for specific insurance elements

IVP/S4,6-8

Print a duplicate certificate

IVP/COPY

Print a certificate in a specified language

IVP/LPSP

Print to a specific printer (certificate only)

IVP-SA1234 or IVP-2

Print to a specific printer (voucher only)

IVP12345678

Print to a satellite printer (voucher only)

IVP/ST12345678

Print a certificate with the agent ID

IVP/A1234

Displaying Certificates
The following entries are only valid for markets that issue certificates.

Display certificate

IVD

Display a certificate for a specific element

IVD/S2

Display a certificate in a specific language

IVD/LPSP

© 2012 Amadeus s.a.s - All rights reserved

123

Amadeus Fares and Pricing
CURRENCY CONVERSION
Convert a specific amount of a currency, using the default
currency of your terminal

FQC100EUR

Convert a specific amount, using a country code

FQC100SEK/*GB

Convert a specific amount, using a city code

FQC100SEK/*LON

Convert a specific amount, using a currency code

FQC120GBP/EUR

Convert, using a designated BSR of 1.35

FQC250GBP/EUR1.35

Convert, using today’s BBR

FQC120GBP/EUR/B

Convert, using today’s ICH rate

FQC120GBP/EUR/C

Convert at today’s BSR, BBR, and ICH rates

FQC120GBP/EUR/A

Convert from a designated currency to a NUC

FQC1000EUR/NUC

Convert from a NUC to a designated currency

FQC37.87NUC/EUR

Convert currencies up to 12 months in the past

FQCGBP/NOK/15FEB11

Convert currencies up to 12 months in the past, using a
country code

FQC100GBP/*NO/15SEP11

Convert currencies up to 12 months in the past, using a city FQC100GBP/*OSL/15SEP11
code

LIST OF BANKERS RATES
Display a list of BSRs for a currency, using a currency code FQBNOK
Display a list of BSRs for a currency, using a country code

FQB*NO

Display a list of BSRs for a currency, using a city code

FQB*OSL

Display a list of BSRs for a past date

FQBNOK/15SEP11

Display a list of BBRs for a currency

FQBNOK/B

IATA RATES OF EXCHANGE
For the currency of your terminal

FQA

For a specific currency

FQAUSD

For the euro

FQAEUR

For a city

FQA*NYC

© 2012 Amadeus s.a.s - All rights reserved

125

Amadeus Cryptic Entries Reference Guide July 2012

For a country

FQA*US or FQAUNITED STATES

For a specific currency and a past date

FQAUSD/24JAN09

CALCULATING MILEAGE
Calculate mileage between cities

FQMZRHLONFRASYD

Specific date

FQMZRHLONFRA/10FEB11

Global routing, via the eastern hemisphere

FQMZRHLONFRA/VEHSYD

Surface travel between two adjacent cities

FQMLONDUS--CGNZRH

Exclude city pair (display purposes only)

FQMLONNYC **MSPCHI

Display surcharge levels

FQM*LONLAX

Display surcharge band for a mileage amount

FQM*/9126

Display surcharge band for a currency amount

FQM*JPY25000

Display surcharge band for a mileage and
currency amount

FQM*/9126*JPY25000

Display surcharge band for a city pair, currency,
and global routing

FQM*HKG/VEHLON*HKD2700

Display the TPM and MPM for all existing global
routes between a city pair

FQOFRASYD

With a specific date

FQOFRASYD/24JUN

Calculate mileage from a PNR

FRM/S4-6

Calculate mileage from a fare display

FRM1

CHARGES
Excess Baggage Charges
Today’s charges for 10.5 kilos for a city pair

FQXZRHSIN/10.5

Today’s charges for a specific airline

FQXZRHSIN/10.5/SK

Charges for a specific date and airline

FQXZRHSIN/26MAR/10.5/SK

Passenger Facility Charges
Display PFC information for specified airports

FQZPFC ATL/EWR/DEN/MIA

Display a collection method for specified airlines

FQZCOL AA/DL

Display carrier-absorbed PFCs for an airport

FQZCAP MIA

126

Edition 9.2

Amadeus Fares and Pricing
FARE DISPLAY
Origin city different from your location, today

FQDFRAMNL

Origin city and your location (same), today

FQDMNL

Options
Specific airline only

FQDFRAMNL/A-LH

Specific airline and common fares

FQDFRAMNL/ALH

Multiple airlines (maximum of three)

FQDFRAMNL/ALH,PR,KL

Common fares only

FQDFRAMNL/AYY

3-month display, starting in April

FQDFRAMNL/DAPR

Specific date

FQDFRAMNL/D11APR

Exact outbound travel date

FQDFRAMNL/A-LH/D26NOV*

Range of travel start dates
From a specific date to seven days ahead
From a specific date to three months ahead

FQDFRAMNL/D21JUL**14AUG
FQDFRAMNL/D21JAN**7D
FQDBCNMNL/AIB/D21JAN**3M

Exact outbound and inbound travel date

FQDPARLON/AAF/D2NOV*15DEC

Exact outbound and inbound travel date, with
today’s date as the outbound travel date

FQDPARLON/AAF/D*15DEC

Fares from today’s date to a specific date

FQDFRAMNL/D**3MAR

Past month

FQDFRAMNL/DFEB11

Specific past date

FQDFRAMNL/ALH/D23JAN11

Different travel and ticketing dates

FQDPARFRA/D5JUN11/AAF/R,06APR11

Different travel and ticketing dates with date
range

FQDHELNBO/D15AUG11**/R,10MAY11

Booking code

FQDFRAMNL/CY

Front cabin position (First)

FQDFRAMNL/KF

Front cabin position (Business)

FQDFRAMNL/KC

Rear cabin position (Economy)

FQDFRAMNL/KY

Rear cabin (Economy, Premium Class)

FQDFRAMNL/KW

Rear cabin (Economy, excluding Premium
Class)

FQDFRAMNL/KM

Shopper display - lowest to highest for all
Amadeus Participating Airlines

FQDFRAMNL/S

Fares shown in lowest to highest order for a
specific airline

FQDFRAMNL/ALH/IX

One-way fares

FQDFRAMNL/IO

© 2012 Amadeus s.a.s - All rights reserved

127

Amadeus Cryptic Entries Reference Guide July 2012

Round-trip fares

FQDFRAMNL/IR

Fares in NUC

FQDFRAMNL/R,NUC

Half round trip fares in NUC

FQDFRAMNL/IH

Fares filed in a foreign currency

FQDMEXACA/AAM/R,FS-MXN

Asean Extension fares filed in a foreign
currency

FQDBKKHKG/R,-EXT,FS-AUD

All date restrictions

FQDFRAMNL/IDD

Add tax (if not included by default)

FQDFRAMNL/R,AT

Withhold tax (if included by default)

FQDFRAMNL/R,WT

Fare request types, APEX, PEX, and
MILITARY (maximum 3 codes)

FQDFRAMNL/ALH/R,-APX-PEX-MIL

Expanded parameters, fares with no penalty

FQDNYCLON/ABA/R,*NPE

Expanded parameters, fares with a percentage FQDNYCPAR/AAF/R,*PE25P
penalty
Expanded parameters, fares with an amount
penalty

FQDNYCPAR/AAF/R,*PE100A

Global routing via the trans-Siberian route

FQDFRAMNL/ALH/VTS

Round-the-World (RTW) fares

FQDLONLON/AQF/VRW

Circle Trip (CT) fares

FQDSYDSYD/AQF/VCT

Unifares

FQDNYCMAD/R,U

Unifares for a corporate contract

FQDNYCMAD/R,U364477

Unifares by corporate name

FQDNYCMAD/R,UU*IBM

Unifares for a specific airline

FQDNYCSFO/AUS/R,U

Category 35 fares for a specific airline (you
must be a selling updater to make this entry)

FQDLONVIE/AKL/R,RU-H135

Negotiated Fares for a corporate contract

FQDNYCMAD/R,C364477

Follow-up Entries for Fare Display
Fares in NUCs from a local currency display

FQDN

Fares in a local currency from a NUC display

FQDL

Fares in NUCs or local currency from a euro display

FQDL

Fares in euros from a NUC or local currency display

FQDE

Display a fare in another currency

FRC7/GBP

Request fares in the opposite direction

FQDR

Change the fare display, new option is airline

FQDC/AAF

Tax breakdown for the fare on line 3

FQK3

Booking code information for the fare on line 3

FQS3

128

Edition 9.2

Amadeus Fares and Pricing
FARE NOTES
Basic entry to display a rule for the fare on line 3

FQN3

Select from multiple fare components

FQN1-1

Display a category for multiple fare components

FQN1*SO

Display a specific category, by code

FQN3*AP

Display a specific category, by keyword

FQN3*ADVANCE

Display a category one part at a time

FQN3*SR/P1

Display several categories

FQN3*AP,SU,PE

Display paragraph 2 in the rule for the fare on line 2

FQN2*2 or FQN2//2

Display several paragraphs

FQN2*2,4,6 or FQN2//1,4-6

Display a range of paragraphs

FQN2*4-6

Display by a fare rule number (only for fares filed
through SITA)

FQNV235

Rule number, for a specific date (only for fares filed
through SITA)

FQNV235/01SEP

Rule number, in a different language (only for fares
filed through SITA)

FQN/ES/V235

Display the penalty category for the fare on line 2

FQN2*PE or FQN2//AP

Display all date-related categories

FQN1*DT or FQN1-1*DT

List applicable paragraphs or categories

FQN10*LIST or FQNA200*LI or
FQNA200//LI

Display past date fare note (from past date fare
display)

FQDLONNYC/01SEP10 or FQN5

Tax information for a country

FQNTAX/US

Tax information for a particular tax code

FQNTAX/XA

Tax information for a tax code in a particular country FQNTAX/AU/QR
Passenger Service Charges for a country

FQNPSC/DK

Mileage Exceptions index

FQNMILE

Display the method for collecting YQ tax for the
carrier

FQNSUR/YQBA

Display the method for collecting YR tax for the
carrier

FQNSUR/YRAF

Display the fare notes for the fare on line 2 in a
different language (RESO100 format only)

FQN/FR/2

Display the notes for a specific rule number in a
different language

FQN/ES/A200

© 2012 Amadeus s.a.s - All rights reserved

129

Amadeus Cryptic Entries Reference Guide July 2012

WRA/F

Print a fare note

INFORMATIONAL NOTES
Informational notes from an airline-specific
display

FQNLH/0448

YY informational notes

FQNYY/0995

Display by rule number

FQNA200

ROUTING INFORMATION
Display routing information only for the fare on line 1

FQN1*RG

Display routing information with other notes

FQN1*RT

Display fare routing for the fare on line 2

FQR2

Display fare routing for multiple fare components

FQR2-1

Display specific fare routing version from a list

FQR2/1

INFORMATIVE PRICING
Display a list of fares

FQPLONSINLON

Display a list of fares and the mask

FQPLONSINLON/P

Display a mask

FQPLONSINLON/S

Display the booking code for the fare on line 3

FQS3

View the ticket image for the fare on line 3

FQQ3

Calculate total of fares on lines 9, 7, and 11

FQU9//7//11

Calculate total fares for three passengers on line
9, 1 passenger on line 7, and 2 passengers on
line 11

FQU9/X3//7//11/X2

Options for Informative Pricing
Dates do not need to have leading zeros. For example /D07JUL and /D7JUL are both correct.

Different airlines, each segment

FQPLON/ABASINJKT/ASQBKK

Same airline for all segments

FQPNCE/AAFMIAPARNCE or
FQPNCEMIAPARNCE/OAF

Travel dates

FQPLON/D04SEPSIN/D18OCTLON

130

Edition 9.2

Amadeus Fares and Pricing
Past travel and validation date (maximum 6 FQPMUC/D01APRPARMAD/R,07JUN11
months for US/Canada and 12 months for
the rest of the world)
Fare break point at the next city

FQPLON/BPARHEL

Inhibit fare break point at the next city

FQPLON/NPARHEL

Turnaround point at the next city

FQPLONKHI/TMNLLON

Global routing via the eastern hemisphere

FQPLON/VEHSINLON

Global routing Round-the-World (RTW)

FQPLON/ABA/VRWCHIHNLSYDBKKLON

Lowest fare without displaying a list of fares FQPMIALON/L
Passenger discount

FQPMADPARMAD/RCH

Cumulative discounts

FQPFRANYC/RMIL-INF

Multiple discounts (maximum 6 codes)

FQPMADPAR/RCH*ZZ*IN

Passenger type code

FQPLAX/AYXNYC/RMIL

Price passenger type code only

FQPNYC/ACOLAX/RMIL,*PTC

Booking codes

FQPLON/CFSIN/CYLON

Return as a mirror of outbound segments

FQPLONSIN/M

Expanded parameters, fares with no
maximum stay

FQPPARSYDPAR/R,*NMX

Expanded parameters, multiple restrictions

FQPNYC/AAAMIABOS/R,*NPE-NAP

Point-of-sale override

FQPMADPARMAD/R,LON

Ticketing city override

FQPMADPARMAD/R,.FRA

Point-of-sale and ticketing city override

FQPMADPARMAD/R,LON.FRA

Currency of sale override

FQPLONSIN/R,FC-USD

Currency of fare selection override

FQPBOMDEL/OS2/R,DEL,FS-INR

IATA rules source override

FQPPARABJPAR/R,IATA

Price in a foreign currency

FQPLONSIN/R,FC-USD

Stopover after CPH only

FQPMADGVACPH-FRAZRHMAD

Surface sector

FQPREKLON--FRAREF

Stopover and surface sector

FQPLONFRA---MUCDUSLON

Transfer at all points before the hyphen
(FRA and MUC)

FQPLONFRAMUCGVA-

Equipment type

FQPNCE/AYO/ES58MCM

Tax exemption, all taxes

FQPMADPARMAD/R,ET

Add taxes

FQPBOG/ACOMIA-EWR-BOG/R,AC-US

Withhold taxes

FQPPAR/AAFFRA-LON-PAR/R,WC-DE

Withhold surcharges

FQPNYC/AAA RIO /R,WQ

Withhold all taxes

FQPLONNCELON /R,WT

© 2012 Amadeus s.a.s - All rights reserved

131

Amadeus Cryptic Entries Reference Guide July 2012

Unifares

FQPNCE/ABALHRNCE/R,U

Unifares for a corporate contract

FQPNCE/ABALHRNCE/R,U364477

Negotiated fares for a corporate contract

FQPNCE/ABALHRNCE/R,C364477

ITINERARY PRICING
Price a new or retrieved PNR, create a TST

FXP

Retrieve and price a PNR, create a TST

RTAANNAA,FXP

Price a PNR without creating a TST

FXX

Select the fare on line 3 for all passengers, create a TST

FXT3

Select the fare on line 4 for passenger 1

FXT4/P1

Select the fare on line 4 for passengers 2 and 3

FXT4/P2,3

Select different fares for selected passengers

FXT1/P1,3//5/P2

View the ticket image for the fare on line 3

FQQ3

View the fare calculation for the fare on line 3

FQH3

Options for Itinerary Pricing
Force pricing by fare basis (without pricing
override)

FXX/A-JRT

Force pricing by fare basis (with pricing
override)

FXX/L-JRT

Force pricing by fare basis (with pricing
override) for Round-the-World (RTW) fare,
whole itinerary

FXP/S2RW/L-YRTWSKY1

Force pricing by fare basis (with pricing
override) for Round-the-World (RTW) fare,
selected segments

FXP/S2RW/S3,7-9/L-YRTWSKY1

Fare break point at destination city of
segment 4

FXP/B4

More than one break point

FXP/B4/B6

Prohibit break point at destination city of
segment 4

FXP/N4

Turnaround point at destination city of
segment 3

FXP/BT-3

Global routing via the polar route, segment 5 FXP/S5PO
Global routing Round-the-World (RTW),
whole itinerary

132

FXP/S2RW

Edition 9.2

Amadeus Fares and Pricing
Global routing Round-the-World (RTW),
selected segments

FXP/S2,RW,3-7,10

Open segments after segment 5 in the PNR FXP/S5SKCHELOSL,LHCOSLFRA
Open segments as a reverse of outbound
segments

FXP/OPEN

Price passenger 1

FXP/P1

Price passengers 1, 2, and 5

FXP/P1,2,5

Price passengers 1 through 3

FXP/P1-3

Price only infants

FXP/INF

Price only non-infants

FXP/PAX

Same discount for all passengers

FXP/RDG

Multiple discounts

FXP/RCH*ZZ*CD

Passenger discount for passenger 1

FXP/P1/RDG

Cumulative discounts for passenger 3

FXP/P3/R DL-IN

Passenger discount for passengers 1 and 3

FXP/P1,3/RDG

Different discounts for specified passengers

FXP/P1/RCH//P2/RZZ//P3/RCD

Passenger type codes (maximum 6 codes)

FXP/RMIL*CD*CH

Price passenger type code, military only

FXP/RMIL,*PTC

Expanded parameters, fares with no
restrictions

FXP/R,*NR

Expanded parameters, multiple restrictions

FXP/R,*NPE-NAP

Expanded parameters, penalty with
percentage

FXP/R,*PE25P

Expanded parameters, penalty with amount

FXP/R,*PE100A

Point-of-sale override

FXP/R,LON

Ticketing city override

FXP/R,.FRA

Point-of-sale and ticketing city override

FXP/R,LON.FRA

Currency of sale override

FXP/R,FC-USD

Currency of fare selection override

FXP/R,DEL,FS-INR

IATA rules source override

FXP/R,IATA

Pricing in a foreign currency

FXP/R,FC-USD

Price segment 4

FXP/S4

Price segments 4 and 5

FXP/S4,5

Price segments 4 to 6

FXP/S4-6

Transfer override at destination city of
segment 4

FXP/S4X

Validating carrier

FXP/R,VC-CO

© 2012 Amadeus s.a.s - All rights reserved

133

Amadeus Cryptic Entries Reference Guide July 2012

Tax exemption, all taxes

FXP/R,ET

Tax exemption, all FR taxes

FXP/R,ET-FR

Tax exemption, SE type of FR tax

FXP/R,ET-FRSE

Add taxes (max. 4)

FXP/R,AC-US-GB

Withhold taxes (max. 4)

FXP/R,WC-DE-FR

Tax information for a country

FQNTAX/US

Unifares

FXP/R,U

Unifares for a corporate contract

FXP/R,U123001

Unifares for up to 6 corporate codes or
names

FXP/R, U*000001-000002-*IBM

Negotiated fares

FXP/R,NEGO

Negotiated fares for a corporate contract

FXP/R,C123001

Exclude ticketing fee

FXP/NF

Zap off, percentage

FXP/ZO-10P

Zap off, amount

FXP/ZO-50A

Zap off, amount from several segments

FXP/ZO-50A.4,6

Zap add, percentage

FXP/R,U*ZAPADD/ZO-10P

Zap add, amount

FXP/R,U*ZAPADD/ZO-50A

Zap add, target corporate private fares

FXP/R,U039540-*ZAPADD/ZO-80P

Zap add, add a ticket designator

FXP/R,U*ZAPPADD/XO-25A*25ADD

Zap add, for an infant

FXP/RIN,U*ZAPADD/ZO-50P

Zap add, for a child

FXP/RCH,U*ZAPADD/ZO-10P

Combined options

FXP/S4X,5TS/OPEN/P1,2/RMIL,LON.MUC
//P3/RMBT//P4/RZZ

134

Edition 9.2

Amadeus Fares and Pricing
AMADEUS BEST PRICER
Automatically rebook a new or retrieved PNR at the lowest fare,
creating a TST

FXB

Automatically rebook a new or retrieved PNR at the lowest fare,
without creating a TST

FXR

Display available lower fares without rebooking

FXA

Retrieve and price a PNR

RTWQH4LG,FXA

Select a fare and rebook segments, creating a TST

FXU2

Select a fare and rebook segments, without creating a TST

FXZ2

Display the lowest possible applicable fare and find out if there is
seat availability (no rebooking)

FXL

View the ticket image for the fare on line 2

FQQ2

Options for Amadeus Best Pricer
Display a list of lower available fares for the current
itinerary

FXA/LI

Display the lowest fare plus other lower fares possible FXA/LO
for the current itinerary (but not necessarily available)
Display only the lowest available fare for the current
itinerary

FXA/LA

Specify the cabin class

FXA/KC

Search for any economy class fare

FXA/K,Y

Search for fares in economy/coach sub-cabin class
only

FXA/KW

Search for fares in First and if none are available
extend the search to business class cabin

FXA/KF,C

Search for fares in economy/coach sub-cabin class. If FXA/KW,+
none are available extend the search to all other cabin
classes
Search for fares in economy/coach sub-cabin class. If FXA/KW,M
none are available extend the search to all other
economy class codes
Search for fares in any economy class cabin

FXA/KWM

Fare break point at the destination city of segment 4

FXB/B4

More than one fare break point

FXB/B4/B6

Prohibit break point at destination city of segment 4

FXP/N4

Turnaround point at the destination city of segment 4

FXB/BT-4

Global routing via the polar route, segment 5

FXB/S5PO

© 2012 Amadeus s.a.s - All rights reserved

135

Amadeus Cryptic Entries Reference Guide July 2012

Global routing Round-the-World (RTW), whole
itinerary

FXA/S2RW

Global routing Round-the-World (RTW), selected
segments

FXA/S2,RW,3-7,10

Passenger discount for all passengers

FXA/RZZ

Passenger type code

FXA/RMIL

Price passenger type code, military only

FXA/RMIL,*PTC

Expanded parameters, fares with no penalty

FXB/R,*NPE

Expanded parameters, multiple restrictions

FXB/R,XP-NPE

Expanded parameters, penalty with percentage

FXB/R,*PE25P

Expanded parameters, penalty with amount

FXB/R,*PE100A

Ticketing city override

FXB/R,.FRA

Point-of-sale and ticketing city override

FXB/R,LON.FRA

Currency of sale override

FXB/R,FC-USD

Currency of fare selection override

FXB/R,DEL,FS-INR

IATA rules source override

FXB/R,IATA

Price segment 4

FXB/S4

Price segments 4 and 6

FXB/S4,6

Price segments 3 through 5

FXB/S3-5

Stopover override at destination city of segment 4

FXB/S4X

Transfer override at destination city of segment 4

FXB/S4S

Tax exemption, all taxes

FXB/R,ET

Exclude ticketing fee

FXB/NF

Validating carrier

FXB/R,VC-AA

AMADEUS VALUE PRICER
Basic entry (PNR)

FXC

One adult passenger, current location, current day
departure, local time (no PNR)

FXCPAR

One-way routing, specified number of passengers
and date (no PNR)

FXC2JFK/D10MAYMAD

Round-trip routing, specified number of passengers
and dates (no PNR)

FXC4MIA/D15MAYLAX/D20MAYMIA

Surface sector (no PNR)

FXC4NCE/D2DECMIA-NYC/D8DECNCE

Select a recommendation

FXS2

136

Edition 9.2

Amadeus Fares and Pricing
Display flight details

DO2,5

Book a recommendation

FXZ2

Book the selected recommendation

FXZ

Book a recommendation, and store a TST

FXU1

Book the selected recommendation, and store a TST

FXU

Display fare notes (in Value Pricer, FQ entries can
only be used after FXZ or FXU)

FQN3

Display a ticket image

FQQ2

Display a booking code

FQS1

Move to the recommendation display

MPFXC

Move to the previously selected recommendation

MPFXS

Options for Amadeus Value Pricer (no PNR)
Include specific airlines (max. 3)

FXCNCE/D10DEC/AAF,BA,COMIA

Specific airline and specific airline combined
with other airlines for connections

FXCJFK/D23FEB/ATW,YYMIA

Exclude specific airlines (max. 3)

FXCNCE/D10DEC/A-AF,BA,COMIA

First cabin

FXCMIA/D15JANPAR//KF

Business cabin

FXCDEN/D5FEBLON//KC

Economy cabin

FXCYMQ/D23SEPAMS//KY

Specified cabin for at least one segment

FXCNCE/D23JULNYC//KF,+

Include a connecting point (max. 2)

FXCNCE/D21MAR/XPAR,JFKMIA

Exclude a connecting point (max. 2)

FXCNCE/D21MAR/X-PAR,JFKMIA

Non-stop flights only

FXCLON/D28APR/FNMIA

Direct flights only

FXCNYC/D21JUN/FDCHI

Connecting flights only

FXCLON/D1MARNYC/D16MARMIA//FC

Arrival time

FXCNCE/D10DEC/TA1000MIA

Departure time

FXCSYD/D25JUN/TD1300BKK

Time window

FXCNCE/D12AUG/TD1000/W2MIA

One passenger type code

FXCNYC/D11APRLON/RYTH (or //RYTH)

Multiple passenger type codes

FXC3NYC/D2MARLON/PAX/3/RYTH/INF/1

Withhold Q surcharges

FXCNYC/D2JULSFO/R,WQ

Taxes, withhold all

FXCNYC/D2JULSFO/R,WT

Taxes, withhold specific

FXCNCE/D6AUGPAR/R,WT-FRSE

Taxes, add

FXCNCE/D6AUGPAR/R,AT-FRSE18A

Taxes, exempt all

FXCSAN/D2JULCHI/R,ET

© 2012 Amadeus s.a.s - All rights reserved

137

Amadeus Cryptic Entries Reference Guide July 2012

Taxes, exempt specific

FXCPAR/D4MARMRS/R,ET-FRSE

Ticketing date

FXCDFW/D14SEPSAN/R,20AUG06

Selling city override

FXCDEN/D12OCTSFO/R,LON

Ticketing city override

FXCATL/D8NOVNYC/R,.MIA

Price only the PTC requested

FXCPAR/AAFLON/RYTH,*PTC

Exclude fares with penalty information

FXCDEN/D3SEPSAN/R,*NPE

Include fares with penalty information

FXCDEN/D3SEPSAN/R,*PE

Include refundable fares

FXCLAX/D6JULATL/R,*RF

Include non-refundable fares

FXCLAX/D6JULATL/R,*NRF

Exclude fares with advance purchase
information

FXCHOU/D14JUNCHI/R,*NAP

Exclude fares with restrictions

FXCDTT/D3OCTNYC/R,*NR

Specify corporate codes or corporate names
(max. 6)

FXC/VIE/D10DEC LON/D20DECVIE
//R,U000001-000002-*IBM

Price to beat

FXCNYC/D22APRBOS/PB140

Convert fares to another currency

FXCPAR/D3OCTNYC/R,FC-USD

Select fares filed in another currency

FXCLIM/D3OCTMIA/R,FS-EUR

Options for Amadeus Value Pricer (with PNR)
Include specific airlines (max. 3)

FXC//AAF,BA, CO

Specific airline and specific airline combined
with other airlines for connections

FXC//ATW,YY

Exclude specific airlines (max. 3)

FXC//A-AF

First cabin

FXC//KF

Business cabin

FXC//KC

Economy cabin

FXC//KY

Specified cabin for at least one segment

FXC//KF,+

Use a city code as a connecting point

FXC//X

Use an airport code as a connecting point

FXC//XA

Use origin and destination airport codes

FXC//O

Non-stop flights only

FXC//FN

Direct flights only

FXC//FD

Connecting flights only

FXC//FC

Arrival time

FXC/S2/TA2100

Departure time

FXC/S3/TD1100/S4TD1600

Time window

FXC/S2/TD1400/W3

One passenger type code

FXC/RCH (or //RCH)

138

Edition 9.2

Amadeus Fares and Pricing
Multiple passenger type codes

FXC/P1-2,4/PAX/RYTH//P3/RC05

Withhold Q surcharges

FXC/R,WQ

Taxes, withhold all

FXC/R,WT

Taxes, withhold specific

FXC/R,WT-FRSE

Taxes, add

FXC/R,AT-FRSE18A

Taxes, exempt all

FXC/R,ET

Taxes, exempt specific

FXC/R,ET-FRSE

Ticketing date

FXC/R,20AUG08

Selling city override

FXC/R,LON

Ticketing city override

FXC/R,.MIA

Price only the PTC requested

FXC/RYTH,*PTC

Exclude fares with penalty information

FXC/R,*NPE

Include fares with penalty information

FXC/R,*PE

Include refundable fares

FXC/R,*RF

Include non-refundable fares

FXC/R,*NRF

Exclude fares with advance purchase
information

FXC/R,*NAP

Exclude fares with restrictions

FXC/R,*NR

Price to beat

FXC/PB140

Convert fares to another currency

FXC/R,FC-USD

Select fares filed in another currency

FXC/R,FS-EUR

Earlier date

FXC/D-3

Later date

FXC/D3

Segment selection

FXC/S2,3/AAF/S4/ACO

AMADEUS MASTER PRICER EXPERT
Search for travel recommendations

FXDJFKMIA

Display the recommendations in group 2

FXS2

Redisplay the groups of recommendations

MPFXD

Flight Options
Number of seats

FXD4JFKMIA

Date

FXDJFK/D15JUNMIA

© 2012 Amadeus s.a.s - All rights reserved

139

Amadeus Cryptic Entries Reference Guide July 2012

Time of departure

FXDJFK/D15JUN/TD0900MIA

Time of arrival

FXDJFK/D15JUN/TA1100MIA

Airline (segment)
(where DL is the two-character airline code)

FXDJFK/D15JUN/ADLMIA/D25JUNJFK

Airline (itinerary)
(where DL is the two-character airline code)

FXDJFK/D15JUNMIA/D25JUNJFK//ADL

Multiple segments (up to six)

FXDJFK/D15JUNMIA/D25JUNATL/D27JUN
JFK

Surface segment

FXDJFK/D15JUNMIA--ATL/D25JUNMIA

Flight category (segment)

FXDJFK/D15JUN/FNMIA/D25JUNJFK

Flight category (itinerary)

FXDJFK/D15JUNMIA/D25JUNJFK//FN

Connecting point

FXDNYC/D15JUN/XATLSFO

Exclude connecting point

FXDNYC/D15JUN/X-ATLSFO

Override default time window

FXDJFK/D15JUN/TD0900/W3MIA

No default time window

FXDJFK/D15JUN/TD0900/WNMIA

Mandatory cabin (itinerary)

FXDJFK/D15JUNMIA//KC

Recommended cabin (itinerary)

FXDJFK/D15JUNMIA//KC,+

Major cabin (itinerary)

FXDJFK/D15JUNMIA//KC,*

General Pricing Options (Whole Itinerary)
Currency conversion

FXDLON/D15JUNMIA//R,FC-USD

Withhold taxes

FXDJFK/D15JUNMIA//R,WT

Withhold Q surcharges

FXDJFK/D15JUNMIA//R,WQ

Withhold taxes and Q surcharges

FXDJFK/D15JUNMIA//R,WT,WQ

Expanded parameters

FXDJFK/D15JUNMIA//R,*NPE

Override selling city

FXDJFK/D15JUNMIA//R,LON

Override ticketing city

FXDJFK/D15JUNMIA//R,.LON

Override selling and ticketing city

FXDJFK/D15JUNMIA//R,PAR.LON

Public fares only

FXDJFK/D15JUNMIA//R,P

Unifares only

FXDJFK/D15JUNMIA//R,U

Corporate Unifares

FXDJFK/D15JUNMIA//R,U123456

Corporate and non-corporate Unifares

FXDJFK/D15JUNMIA//R,UU123456

Unifares and public fares

FXDJFK/D15JUNMIA//R,UP

Public fares and corporate Unifares

FXDJFK/D15JUNMIA//R,P,U123456

Public fares, non-corporate Unifares and
Unifares

FXDJFK/D15JUNMIA//R,UP,U123456

140

Edition 9.2

Amadeus Fares and Pricing
Pricing Options for Airline Ticketing Fees (Whole Itinerary)
Form of payment

FXDJFK/D15JUNMIA//R,FC371449

Add airline ticketing fee

FXDJFK/D15JUNMIA//R,FA-OBFCA*100

Exempt airline ticketing fees (specific fee)

FXDJFK/D15JUNMIA//R,FX-OBFCA

Exempt airline ticketing fees (all fees)

FXDJFK/D15JUNMIA//R,FX

Other Pricing Options (Whole Itinerary)
Paper ticket

FXDJFK/D15JUNMIA//PT

E-ticket

FXDJFK/D15JUNMIA//ET

Either paper or e-ticket

FXDJFK/D15JUNMIA//EP

Price to beat

FXDJFK/D15JUNMIA//PB300

Ticketability check

FXDJFK/D15JUNMIA//VY

Validating carrier with BSP/ARC check
(where AA is the two-character code of the
validating carrier)

FXDJFK/D15JUNMIA//R,V-AA

Validating carrier without BSP/ARC check
(where AA is the two-character code of the
validating carrier)

FXDJFK/D15JUNMIA//R,T-AA

Exclude validating carrier
(where AA is the two-character code of the
validating carrier)

FXDJFK/D15JUNMIA//R,W-AA

Passenger type code

FXD2JFK/D15JUNMIA/RYTH

Homogeneous recommendations only

FXD2PAR/D15SEPNCE//PAX/1/RMIL/1
/RYTH//NS

Price scheme (Service Fee Manager)

FXDJFK/D15JUNMIA//PS-1234

AMADEUS AIRLINE ANCILLARY SERVICES
Pricing Amadeus Airline Ancillary Services
Price all Airline Ancillary Services that have not been priced yet
for all passengers in the PNR, informative pricing, without
creating a TSM-P (Transitional Stored Miscellaneous document
of the type P)

FXH

Price all Airline Ancillary Services that have not been priced yet
FXG
for all passengers in the PNR, confirmed pricing, creating a TSMP (Transitional Stored Miscellaneous document of the type P)

© 2012 Amadeus s.a.s - All rights reserved

141

Amadeus Cryptic Entries Reference Guide July 2012

Options for Pricing Amadeus Airline Ancillary Services
Price all (priced and not yet priced) Airline Ancillary
Services for all passengers in the PNR

FXH/ALL

For a specific passenger

FXG/P3

For multiple passengers

FXG/P1,3-5

By chargeable SSR element or SVC segment line number FXH/L7
For multiple chargeable SSR element or SVC segment
line numbers
By flight segment number (not for SVC segments)

FXH/L7-8,10

For multiple flight segment numbers (not for SVC
segments)

FXG/S3-4,6

By chargeable special service request (SSR) or SVC
code

FXH/C-VGML

For a chargeable seat by service code

FXG/C-SIT

By overriding the currency of sale

FXG/R,FC-USD

With the Service Commercial Description

FXG/SCD

With the Service Pricing Description

FXG/SPD

By forcing the passenger type code

FXG/RMIL,*PTC

By overriding the passenger type code

FXG/RCHD

By overriding the point of sale

FXG/R,LON

By overriding the journey turnaround point
(not for SVC segments)

FXG/BT-3

With the No-Journey-Turnaround-Point override option
(not for SVC segments)

FXG/NT

By overriding the pricing date

FXG/R,15NOV10

Price and show only issuable recommendations

FXH/IR

With a specific ticket designator

FXG/T-A2B2

With an account code

FXG/AC-1224466889

With an Amadeus corporate code

FXG/AC-123456

With the infant name in the TSM-P

FXG/INF

With the validating carrier
(Where AY is the two-character code of the validating
carrier Finnair)

FXG/VC-AY

By combining pricing options

FXH/S3/P1

By using different pricing options for multiple passengers

FXG/R,FC-EUR/P45//P1/RCH//P2-3/RZZ

142

FXG/S3

Edition 9.2

Amadeus Fares and Pricing
Displaying a Catalogue of Airline Ancillary Services
Display a catalogue of eligible chargeable Airline Ancillary
Services for all the passengers in the PNR and for the entire
itinerary

FXK

Options for Displaying a Catalogue of Airline Ancillary Services
For a specific passenger

FXK/P3

For multiple passengers

FXK/P1,3-5

For a specific air segment

FXK/S3

For multiple air segments

FXK/S3-4,6

For a specific group of services

FXK/G-BG

For a specific sub-group of services

FXK/G-BG/SG-XS

By overriding the currency of sale

FXK/R,FC-USD

With the Service Commercial Description

FXK/SCD

With the Service Pricing Description

FXK/SPD

By forcing the passenger type code

FXK/RMIL,*PTC

By overriding the passenger type code

FXK/RCHD

By overriding the point of sale

FXK/R,LON

By overriding the journey turnaround point

FXK/BT-3

With the No-Journey-Turnaround-Point override option

FXK/NT

By overriding the pricing date

FXK/R,15NOV10

By showing only issuable recommendations

FXK/IR

By pricing with a specific ticket designator

FXK/T-A2B2

By pricing with an account code

FXK/AC-1224466889

By pricing with an Amadeus corporate code

FXK/AC-123456

By combining pricing options

FXK/S3/P1

By using different pricing options for multiple passengers

FXK/R,FC-EUR/P45//P1/RCH//P2-3/RZZ

AIRLINE TICKETING FEES (OB FEES)
Pricing Airline Ticketing Fees (OB Fees)
Check with the airlines directly, if Airline Ticketing Fees apply in your market.

© 2012 Amadeus s.a.s - All rights reserved

143

Amadeus Cryptic Entries Reference Guide July 2012

Airline Ticketing Fees, also called OB Fees, are integrated in the
displays with the following transactions:
Fare Display

FQD

Tax breakdown display after a fare display

FQK

Fare note (rules) display

FQN

Display fares in another currency

FRC

Informative pricing

FQP

Calculate fare combinations after informative pricing

FQU

Display a ticket image

FQQ

Display the fare calculation

FQH

Itinerary pricing with TST creation

FXP

Itinerary pricing without TST creation

FXX

Select a fare from a list of fares after itinerary pricing and store
the TST

FXT

Amadeus Best Pricer, display list of lower fares

FXA

Amadeus Best Pricer, rebook with TST creation

FXB

Amadeus Best Pricer, rebook without TST creation

FXR

Select a fare and rebook after Amadeus Best Pricer (display list
of lower fares), with TST creation

FXU

Select a fare and rebook after Amadeus Best Pricer (display list
of lower fares), without TST creation

FXZ

Amadeus Best Pricer, display lowest possible fare and indicate
seat availability

FXL

Display a TST (cryptic mode only)

TQT

Display the daily report

TJD

144

Edition 9.2

Amadeus Fares and Pricing
Display the cash report

TJC

Display the item sales period report

TJI

Display the summary sales period report

TJS

Display the query report

TJQ

Display the transaction report

TJT

Issue an e-ticket itinerary receipt

ITR

Options for Pricing Airline Ticketing Fees (OB Fees)
Price Airline Ticketing Fees and add a form of
payment with an amount

FXP/R,FC301234*200

Price Airline Ticketing Fees and add multiple forms FXP/R,FC301234*200-FC361234*100of payment
FC341234
Price Airline Ticketing Fees and add a specific OB
Fee (ticketing fee of the type T)

FXP/R,FA-OBT01

Price Airline Ticketing Fees and add a specific OB
Fee (form-of-payment fee with an amount)

FXP/R,FA-OBFCA*100

Price Airline Ticketing Fees and add multiple OB
Fees (up to three)

FXP/R,FA-OBT01-OBFC1*100-OBFC3

Price Airline Ticketing Fees and add all automated FXP/R,FA
OB Fees
Price Airline Ticketing Fees and exempt a specific
OB Fee

FXP/R,FX-OBT01

Price Airline Ticketing Fees and exempt multiple
OB Fees (up to three)

FXP/R,FX-OBFCA-OBT01-OBT02

Exempt all Airline Ticketing Fees (manual and
automated)

FXP/R,FX

Exempt all Airline Ticketing Fees with the
exception of a specific OB Fee

FXP/R,FX,FA-OBFCA

Exempt all Airline Ticketing Fees with the
exception of multiple OB Fees (up to two)

FXP/R,FX,FA-OBT01-OBFC1

Airline Ticketing Fees (OB Fees) Standalone Calculation
Check with the airlines directly, if Airline Ticketing Fees apply in your market.
© 2012 Amadeus s.a.s - All rights reserved

145

Amadeus Cryptic Entries Reference Guide July 2012

Recalculate Airline Ticketing Fees with the standalone calculation TTX
entry for all the TSTs in the PNR
Recalculate Airline Ticketing Fees with the standalone calculation TTX/T1
entry for a specific TST
Recalculate Airline Ticketing Fees with the standalone calculation TTX/T1-3
entry for a range of TSTs
Recalculate Airline Ticketing Fees with the standalone calculation TTX/T1,4,6
entry for multiple TSTs
Recalculate Airline Ticketing Fees with the standalone calculation TTX/T1,5,6-7
entry for multiple TSTs and a range of TSTs

Options for Airline Ticketing Fees (OB Fees) Standalone Calculation
Recalculate Airline Ticketing Fees with the
TTX/T2/FA-OBR01
standalone calculation entry for a specific TST and
add a new OB Fee
Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and add
multiple new OB Fees (up to three)

TTX/T2/FA-OBR01-OBR02-OBR03

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and
exempt all OB Fees

TTX/T1/FX

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and
exempt a specific OB Fee

TTX/T3/FX-OBT01

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and
exempt multiple OB Fees (up to three)

TTX/T3/FX-OBT01-OBT02-OBT03

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and
exempt all Ticketing OB Fees

TTX/T1/FX-OBTXX

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and add
and exempt specific OB Fees (up to three each)

TTX/T2/FA-OBR01-OBR02-OBR03,FXOBT01

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry, add a
specific Ticketing OB Fee and exempt all other
Ticketing OB Fees

TTX/T2/FA-OBT01,FX-OBTXX

Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry, add
specific OB Fees and exempt all Ticketing OB
Fees

TTX/T2/FA-OBR01-OBR02,FX-OBTXX

146

Edition 9.2

Amadeus Fares and Pricing
Recalculate Airline Ticketing Fees for a specific
TTX/T3/FX,FA-OBT01
TST with the standalone calculation entry and
exempt all OB Fees with the exception of a specific
OB Fee
Recalculate Airline Ticketing Fees for a specific
TST with the standalone calculation entry and
exempt all OB Fees with the exception of multiple
OB Fees (up to two)

TTX/T3/FX,FA-OBR01-OBT01

AMADEUS TICKET CHANGER
Pricing
This functionality is market-specific.

Amadeus Ticket Changer Informative Pricing

FXF

Amadeus Ticket Changer Confirmed Pricing

FXQ

Amadeus Ticket Changer Best Pricer Informative Pricing

FXE

Amadeus Ticket Changer Best Pricer Confirmed Pricing

FXO

Check whether a fare rule qualifies for Amadeus Ticket Changer

FQNxx*VC

Replace xx with the line number in an FQD display of the fare rule you
want to display.

Pricing Options
Unless otherwise specified, the following options are valid for all Amadeus Ticket Changer repricing
entries: FXF, FXQ FXE, FXO.

Passenger selection

FXF/P1

FA/FH element line number

FXQ/T6

Ticket number

FXF/TKT057-1234567890/P1

Passenger type (non-infant)

FXF/PAX/P1

Passenger type (infant)

FXF/INF/P1

Segment selection

FXQ/S1,3

Unifares

FXF/R,U

Unifares and public fares

FXE/R,UP

Corporate unifares

FXE/R,U123456

Corporate unifares and public fares

FXE/R,U123456,P

Unifares, corporate unifares and public fares

FXF/R,UU123456,P

Passenger type code

FXQ/RYTH

Discount code

FXQ/RZS

Force a passenger type code

FXQ/RLBR,*PTC

© 2012 Amadeus s.a.s - All rights reserved

147

Amadeus Cryptic Entries Reference Guide July 2012

Ticket type (ET for e-ticket, PT for paper ticket)

FXF/ET

Point-of-sale override

FXO/R,LON

Ticketing city override

FXF/R,.FRA

Point-of-sale and ticketing city override

FXQ/R,PAR.FRA

Past date

FXF/R,16JUN10

Cabin Class
(Amadeus Ticket Changer Best Pricer only)

FXE/KYC

Preferred cabin class
(Amadeus Ticket Changer Best Pricer only)

FXE/KYC,+

Preferred alternative cabin class
(Amadeus Ticket Changer Best Pricer only)

FXO/KY,C,F

No Split PNR option
(Amadeus Ticket Changer Best Pricer only)

FXE/NS

Involuntary Reissue
This functionality is available to airline agents only. It can only be used for e-tickets.

Amadeus Ticket Changer Involuntary reissue FXI
of e-ticket (all remaining coupons with the
status A, O or U)
Segment selection

FXI/S3

Multiple segment selection

FXI/S3-4

Reissue by FA/FH element line number

FXI/T8

Reissue by FA/FH element line number,
selected coupons only

FXI/T8F1-2

Reissue by FA/FH element, selected
coupons and segments

FXI/T8F1-3/S2-4

Reissue with e-ticket number

FXI/TKT074-1234567890

Reissue with e-ticket number, selected
coupons only

FXI/TKT074-1234567890F1-2

Reissue with e-ticket number, selected
coupons and segments

FXI/TKT074-1234567890F1-2/S2-3

Reissue with e-ticket number, all remaining
coupons, passenger association

FXI/TKT074-1234567890/P1

Reissue with e-ticket number, selected
coupons and segments, passenger
association

FXI/TKT074-1234567890F1-2/S2-3/P3

148

Edition 9.2

Amadeus Fares and Pricing
TICKET TYPE OPTION
The following ticket type options can be used in any pricing entry.

Request an e-ticket only

FQPLONSYDLON/ET

Request a paper ticket only

FQPNYCPEKLON/PT

Request both an e-ticket and a paper ticket

FQPCDGKULCDG/EP

ENCODING/DECODING CORPORATE CONTRACTS
Decode a contract number

FQE000001

Encode a company name

FQEAMADEUS

Display a list of corporate contracts available FRD
for today
Display the details of a contract from the list

FRD/N1

HISTORICAL FARE RECORDS
Only available for certain markets.

Create a historical fare record after pricing

FR

Fare record and freeflow text

FR/COMMENT UP TO 60 CHARS

Freeflow text only

FR/-COMMENT UP TO 60 CHARS

Retrieve historical fare records

RH FR

Retrieve an item number

RH FR/3

Retrieve by an agent sign

RH FR/001AA

Retrieve by a date

RH FR/12JUN

Print a fare record

WRA/RH FR

FARE DISCOUNT ELEMENT
For other fare elements, see Commission on page 154.

Agent discount code

FD AD50/P1

FD element with a PTC

FD MIL/P1

Create an FD element

FD ZZ/P2

FD element with date of birth

FD IN02MAR11/P3

Add a fare discount element for a TSM-P by
TSM number

TMI/M1/FD-ZZ

© 2012 Amadeus s.a.s - All rights reserved

149

Amadeus Cryptic Entries Reference Guide July 2012

Add a fare discount element for a TSM-P by
SSR element or SVC segment line number

TMI/L4/FD-ZZ

Add a fare discount element for a TSM-P by
passenger number

TMI/P1/FD-ZZ

Add a fare discount element for all TSM-Ps in
the PNR

TMI/ALL/FD-ZZ

Delete a fare discount element for a TSM-P by TMI/M1/FDTSM number
Delete a fare discount element for a TSM-P by TMI/L4/FDSSR element or SVC segment line number
Delete a fare discount element for a TSM-P by TMI/P1/FDpassenger number
TMI/ALL/FD-

Delete a fare discount element for all TSM-Ps
in the PNR

FARE CODES
Expanded Parameters
These options apply only to fares that use automated rules. This is currently the Americas,
trans-Atlantic, trans-Pacific, Pacific, and Asia.

No penalty information
(example)

NPE
(FQDNYCLON/ABA/R,*NPE)

No day or time information

NDA

No maximum stay information

NMX

No minimum stay information

NMN

No advance purchase information

NAP

Penalty information

PE

No restriction

NR

No minimum and no maximum fare

NMM

Non-refundable fares

NRF

Refundable fares

RF

Fare Request Type Codes
The examples shown here are the most commonly used ones. For further examples and a
complete list, please refer to HE FARE REQ.

APEX
(example)

APX
(FQDLONPAR/R,-APX)

Companion, normal, and excursion

CNX

Excursion, adult and child, APEX, and PEX

EXC

150

Edition 9.2

Amadeus Fares and Pricing
Normal child, dependent child

CH

Group

GRP

Individual inclusive tour for adult

IT

Frequent traveler

FT

Inclusive tour fare

GIT

Infant

IN

US military and government fares

MIL

Normal and excursion for adult

NLX

Normal and special fares

NSP

PEX fares

PEX

PEX and APEX fares

PXA

Special fares

SPL

Companion

YC

Senior citizen

YS

Youth

ZZ

Student and youth

ZS

Student and youth standby

SYB

Youth standby

YB

Family plan

YP

© 2012 Amadeus s.a.s - All rights reserved

151

Amadeus Ticketing
PNR ELEMENTS
Ticketing Arrangement
Tickets have been issued, no queue placement

TKOK

Ticketing time limit, your office ID

TKTL15SEP

Ticketing time limit, specific hour

TKTL30JUN/1800

Ticketing time limit, different office ID

TKTL15SEP/PARAF0245

Ticketing time limit, non-Amadeus office

TKTL/1800/ROMAZ

Tickets with a domestic itinerary

TKDO17SEP/HELSK0200

Tickets with an international itinerary

TKIN16JUL/PARAF0245

Tickets to be mailed

TKMA12JUL/PARAF0245

Tickets to be revalidated

TKBTR13SEP/PARAF0435

Tickets to be issued at an airport ticket office

TKAT14SEP/LONAF0100

Tickets to be issued at a satellite office

TKST19FEB

Tickets to be issued using a self-service ticketing device

TKSS

TK element with freeflow text

TKTL13APR/NCEAF0100/FREEFLOW TEXT

Cancel the itinerary if not ticketed by a specified date, no
queue placement

TKXL06NOV/PARAF0345

Passenger- and segment-associated

TKOK/P1/S3-4

Passenger-associated

TKTL15SEP/P2

Alternative queue placement, queue 8 category 20

TKTL15JUL/C20

Alternative queue placement, queue 3 category 0

TKTL15JUL/Q3

Alternative queue placement, queue 3 category 5

TKTL15JUL/Q3C5

Print functions for burst document printing, ticket only

TKTL/TTP

Print functions for burst document printing, ticket and invoice

TKTL/TTP/INV

Modify a ticketing arrangement element (line number 9)

9/12JUN/MADIB0789

Cancel a ticketing arrangement element

XE8

© 2012 Amadeus s.a.s - All rights reserved

153

Amadeus Cryptic Entries Reference Guide July 2012

Commission
Commission, percentage

FM9

Commission percentage with decimals

FM7.50

Commission, fixed amount

FM50.00A

Commission subject to VAT, percentage FM9V
amount
FM50.00AV
New and old commission

FM8/XO/9

New commission, old commission, and
cancellation penalty commission (US
only)

FM334.25A/XO/287.36A/XP/50.00A

Net remit commission (market-specific)

FM9N

Commission, manual capping

FM9/C50.00

Manual capping, old commission and
penalty commission (US only)

FM5/C50.00/XO/49.25A/XP/25.00A

Commission, Dynamic Discount Fares
(DDF)

FM*D*8.00

Commission for a specific
Miscellaneous Document element (line
number 4)

FM9/L4 or 4/FM9

Modify a commission element (line
number 13)

13/20

Cancel a commission element

XE13

Modify a commission element for a
Miscellaneous Document (element
number 3, sub-element number 1)

3.1/10

Cancel a commission element for a
Miscellaneous Document

XE3.1

Add Commission for a TSM-P by TSM
number

TMI/M1/FM-10A

Add Commission for a TSM-P by SSR
element or SVC segment line number

TMI/L4/FM-10A

Add Commission for a TSM-P by
passenger number

TMI/P1/FM-10A

Add Commission for all TSM-Ps in the
PNR

TMI/ALL/FM-10A

Delete Commission for a TSM-P by
TSM number

TMI/M1/FM-

Delete Commission for a TSM-P by
SSR element or SVC segment line
number

TMI/L4/FM-

154

Edition 9.2

Amadeus Ticketing
Delete Commission for a TSM-P by
passenger number

TMI/P1/FM-

Delete Commission for all TSM-Ps in
the PNR

TMI/ALL/FM-

Endorsement Restrictions
Endorsement/restriction

FENON REFUNDABLE

Endorsement/restriction for a specific
Miscellaneous Document element

FENON REFUNDABLE/L4

Add Endorsement Restrictions for a
TSM-P by TSM number

TMI/M1/FE-NON REFUNDABLE

Add Endorsement Restrictions for a
TSM-P by SSR element or SVC
segment line number

TMI/L4/FE-NON REFUNDABLE

Add Endorsement Restrictions for a
TSM-P by passenger number

TMI/P1/FE-NON REFUNDABLE

Add Endorsement Restrictions for all
TSM-Ps in the PNR

TMI/ALL/FE-NON REFUNDABLE

Delete Endorsement Restrictions for a
TSM-P by TSM number

TMI/M1/FE-

Delete Endorsement Restrictions for a
TSM-P by SSR element or SVC
segment line number

TMI/L4/FE-

Delete Endorsement Restrictions for a
TSM-P by passenger number

TMI/P1/FE-

Delete Endorsement Restrictions for all
TSM-Ps in the PNR

TMI/ALL/FE-

Miscellaneous Ticketing Information
Miscellaneous Ticketing information with a TST split

FSTKT PAID BY AMADEUS

Miscellaneous Ticketing information without a TST split

FZTKT PAID BY AMADEUS/P1

Add Miscellaneous Ticketing information TMI/M1/FZ1-TICKET PAID BY IBM
for a TSM-P by TSM number
Add second Miscellaneous Ticketing
information element for a TSM-P by
TSM number

© 2012 Amadeus s.a.s - All rights reserved

TMI/M1/FZ2-MARKETING ACCOUNT 1234567

155

Amadeus Cryptic Entries Reference Guide July 2012

Add Miscellaneous Ticketing information TMI/L4/FZ1-TICKET PAID BY IBM
for a TSM-P by SSR element or SVC
segment line number
Add second Miscellaneous Ticketing
information element for a TSM-P by
SSR element or SVC segment line
number

TMI/L4/FZ2-MARKETING ACCOUNT 1234567

Add Miscellaneous Ticketing information TMI/P1/FZ1-TICKET PAID BY IBM
element for a TSM-P by passenger
number
Add second Miscellaneous Ticketing
TMI/P1/FZ2-MARKETING ACCOUNT 1234567
information element for a TSM-P by
passenger number
Add Miscellaneous Ticketing information TMI/ALL/FZ1-TICKET PAID BY IBM
for all TSM-Ps in the PNR
Add second Miscellaneous Ticketing
information element for all TSM-Ps in
the PNR

TMI/ALL/FZ2-MARKETING ACCOUNT 234567

Delete Miscellaneous Ticketing
information element 1 for a TSM-P by
TSM number

TMI/M1/FZ1-

Delete Miscellaneous Ticketing
information element 2 for a TSM-P by
TSM number

TMI/M1/FZ2-

Delete Miscellaneous Ticketing
information element 1 for a TSM-P by
SSR element or SVC segment line
number

TMI/L4/FZ1-

Delete Miscellaneous Ticketing
information element 2 for a TSM-P by
SSR element or SVC segment line
number

TMI/L4/FZ2-

Delete Miscellaneous Ticketing
information element 1 for a TSM-P by
passenger number

TMI/P1/FZ1-

Delete Miscellaneous Ticketing
information element 2 for a TSM-P by
passenger number

TMI/P1/FZ2-

Delete Miscellaneous Ticketing
information element 1 for all TSM-Ps in
the PNR

TMI/ALL/FZ1-

156

Edition 9.2

Amadeus Ticketing
Delete Miscellaneous Ticketing
information element 2 for all TSM-Ps in
the PNR

TMI/ALL/FZ2-

Manual Ticket Number
Manually enter a manual ticket number
(conjunction ticket) with free-flow text,
passenger and segment association

FHM057-1234567890-91//FREEFLOW
TEXT/S2/P1

Manually enter an automated ticket number

FHA057-1234567890//FREEFLOW
TEXT/S2/P2

Manually enter an electronic ticket number

FHE057-1234567890//FREEFLOW
TEXT/S2-3/P3

Manually enter an electronic ticket number with
coupon numbers

FHE057-1234567890/C1-3//
FREEFLOW TEXT/S2-4/P1

Manually enter an EMD document number with
mandatory SSR element association

FHD057-1234567890/E6-7

Manually enter an EMD document number with
mandatory SVC segment association

FHD057-1234567890/S2

Enter a manual miscellaneous document
number for which an EMD does not exist with
mandatory SSR element association, and with
passenger association

FHP057-1234567890/E6-7/P1

Enter a manual miscellaneous document
number for which an EMD does not exist with
mandatory SVC segment association, and with
passenger association

FHP057-1234567890/S2/P1

Manually send the ticket number with an OSI
element to an airline that does not support
automatic ticket number transmission
(airline-specific example)

OS H3 TKNO 458-1234567890/S2/P1

Manually send the ticket number (conjunction
ticket) with an SSR element to an airline that
does not support automatic ticket number
transmission
(airline-specific example)

SR OTHS EQ-TKNO 269-123456789092/S2-4/P1

Original/Issued-In-Exchange-For
Original document and document in
exchange are the same - without
coupon numbers

© 2012 Amadeus s.a.s - All rights reserved

FO125-2499001304LON12SEP09/91496715

157

Amadeus Cryptic Entries Reference Guide July 2012

Original document and document in
exchange are the same - including
coupon numbers

FO125-2499001304E1LON12SEP09
/91496715

Original document and document in
exchange are the same - conjunction
ticket including coupon numbers

FO125-2499001304E1-05LON12SEP09
/91496715

With one original issue and one
document in exchange, incl. coupon
number and check digit, segment and
passenger association
With one original issue and one
document in exchange, incl. coupon
number and check digit, the value of the
document amount in exchange,
segment and passenger association

FO006-34077770002FRA01JUL09/
23205980/006-37088880003E2MIA02AUG09
/23205980/S3-4/P1
FO006-34077770002FRA01JUL09/
23205980/006-37088880003E2MIA02AUG09
/23205980/USD500.00/S3-4/P1

With one original issue and two different FO001-3702678596MIL01JUL09/
documents in exchange, incl. coupon
98576453/001-3702645454C34/001numbers
3702557766E3
Original issue element, including the
base fare, tax value, and penalty
amount of the document taken in
exchange (US only)

FO001-1234567890E1MIA13JAN10*
B100.00/X20.00/C35.00

With the infant passenger type identifier
including coupon numbers

FOINF125-2499001304E1LON12SEP09
/91496715

Generate the original issue element
FO*
automatically, if there is only one FA/FH
element in the PNR
(electronic documents only)
Generate the original issue element
automatically by FA/FH element line
number (electronic documents only)

FO*L6

Add the original issue for a TSM-P by
TSM number

TMI/M1/FO-125-1234567890E1LON21OCT09
/23205980

Add the original issue for a TSM-P by
SSR element or SVC segment line
number

TMI/L4/FO-125-1234567890E1LON21OCT09
/23205980

Add the original issue for a TSM-P by
passenger number

TMI/P1/FO-125-1234567890E1LON21OCT09
/23205980

Delete the original issue for a TSM-P by TMI/M1/FOTSM number
Delete the original issue for a TSM-P by TMI/L4/FOSSR element or SVC segment line
number
158

Edition 9.2

Amadeus Ticketing
Delete the original issue for a TSM-P by TMI/P1/FOpassenger number
Delete the original issue for all TSM-Ps
in the PNR

TMI/ALL/FO-

Tour Code
Tour code number

FTIT5LH1TOUR08

Add a tour code for a TSM-P by TSM
number

TMI/M1/FT-IT4LH1TOUR05

Add a tour code for a TSM-P by SSR
element or SVC segment line number

TMI/L4/FT-IT4LH1TOUR05

Add a tour code for a TSM-P by
passenger number

TMI/P1/FT-IT4LH1TOUR05

Add a tour code for all TSM-Ps in the
PNR

TMI/ALL/FT-IT4LH1TOUR05

Delete a tour code for a TSM-P by TSM TMI/M1/FTnumber
Delete a tour code for a TSM-P by SSR
element or SVC segment line number

TMI/L4/FT-

Delete a tour code for a TSM-P by
passenger number

TMI/P1/FT-

Delete the tour code for all TSM-Ps in
the PNR

TMI/ALL/FT-

Validating Carrier
Manually add the validating carrier
FVAF
element to a PNR (where AF is the twocharacter validating carrier code)

AMADEUS INFORMATION PAGES
Introduction to IATA validating airline selection rules

GGBSP

General GSA information

GGGSA

List of airlines for which Amadeus checks the interline
ticketing agreement
Interline ticketing agreements for a specific airline (XX to be
replaced by the two-character airline code)

GGITA

Airline-specific information pages (XX to be replaced by the
two-character airline code)

GGAIRXX

© 2012 Amadeus s.a.s - All rights reserved

GGAIR XX INTERLINE

159

Amadeus Cryptic Entries Reference Guide July 2012

Information on airline-specific e-ticketing policies (XX to be
replaced by the two-character airline code)

HEETTXX

SETTLEMENT/REPORTING PLAN, INTERLINE
AGREEMENT, GSA, AND ELECTRONIC TICKETING
CARRIER TABLES
Display settlement/reporting plan table

TGBD

Display settlement/reporting plan table for a specific country

TGBD-FR

Display settlement/reporting plan status for a specific airline

TGBD-FR/LH

Display GSA table for a specific country

TGGSD-FR

Display interline agreement table

TGAD

Display interline agreement table for a specific airline

TGAD-IB

Display interline agreements between two airlines

TGAD-LH/SQ

Display interline agreement exceptions between two airlines

TGAD-JU/NW*

Display electronic ticket carrier table

TGETD

Display electronic ticket carrier table for a specific country
(XX to be replaced by the two-character country code)

TGETD-XX

CREDIT CARD CHECK
Get an approval code for a PNR
before TTP

DEFP

Get an approval code for a PNR
before TTM

DEFM

Get an approval code for a PNR
before TTP/ TTM

DEFP/M

Get an approval code without a
PNR

DECCAX371449635311004/0611/GBP400.00/AF

Get an approval code with
extended payment

DECCAX371449635311004/E/0611/GBP400.00/AF

Get an approval code for a non-air DECCAX371449635311004/0611/GBP400.00/ZZ
product

160

Edition 9.2

Amadeus Ticketing
Get an approval code and verify
the address
(for credit cards issued in the US
and CA only)

DECCCA5499830000000015/0711/USD1200.00/BA*
89 25TH AVENUE NY-85282

Create an AQ element referring to AQ*
the AB element in a PNR
(for credit cards issued in the US
and CA only)
Create an AQ element manually
(for credit cards issued in the US
and CA only)

AQ89 25TH AVENUE NEW YORK - 85282/P1

Verify FP and AQ elements
(for credit cards issued in the US
and CA only)

TTV

Verify specific FP and AQ element TTV/E7
(for credit cards issued in the US
and CA only)

FORM OF PAYMENT
These entries are IATA standard forms of payment; for detailed information on airline- or marketspecific forms of payment see the help page HE FP in the Amadeus distribution system.

Cash

FPCASH

Check

FPCHECK

Including currency and amount

FPCHECK/GBP450.00

Credit card

FPCCCA5499830000000015/1211

Credit card including amount and
manual approval code

FPCCCA5499830000000015/1211/USD250.00
/N123

Two forms of payment

FPCASH+CCCA5499830000000015/1211
/EUR550.00

Old form of payment

FPO/CASH

Two old forms of payment

FPO/CASH+CC

Old form of payment, miscellaneous

FPO/MS

One old (cash) and one new (cash)

FPO/CASH+/CASH

Two old and two new

FPO/CASH+CC+/CHECK+CCAX371449631311004
/0511/JPY365240

Form of payment for a specific
miscellaneous document
(Miscellaneous Charges Order or
Service Fee/Charge, for example)

FPCASH/L4

© 2012 Amadeus s.a.s - All rights reserved

or

4/FPCASH

161

Amadeus Cryptic Entries Reference Guide July 2012

Add a form of payment for a TSM-P
by TSM number

TMI/M1/FP-CCVI4012122222222226/1211

Add two forms of payment for a
TSM-P by TSM number

TMI/M1/FP-CASH+CCVI4012122222222226
/1211

Add a form of payment for a TSM-P
by SSR element or SVC segment
line number

TMI/L4/FP-CASH

Add an old form of payment for a
TSM-P by SSR element or SVC
segment line number (no additional
collection)

TMI/L7/FP-O/CASH

Add an old and a new form of
payment for a TSM-P by SSR
element or SVC segment line
number (additional collection)

TMI/L7/FP-O/CASH+/CASH

Add a form of payment for a TSM-P
by passenger number

TMI/P1/FP-CASH

Add a form of payment for all
TSM-Ps in the PNR

TMI/ALL/FP-CASH

Delete the form-of-payment
information for a TSM-P by TSM
number

TMI/M1/FP-

Delete the form-of-payment
information for a TSM-P by SSR
element or SVC segment line
number

TMI/L4/FP-

Delete the form-of-payment
information for a TSM-P by
passenger number

TMI/P1/FP-

Delete the form-of-payment
TMI/ALL/FPinformation for all TSM-Ps in the PNR

TEMPORARY TICKETING
Access temporary ticketing mode

TY

Issue ticket and exit temporary ticketing mode

TTP/IG

Open segment with status code

SOIBC13JANBCNMAD/SA

Segment sell, long sell, with full flight details

SSSQ872F15DECSINTPEHK1/08351305

Segment sell, short sell, with status code

SS1C1/HK

Exit temporary mode

IG

162

Edition 9.2

Amadeus Ticketing
ISSUING TICKETS
Issue a ticket for all TSTs stored in a PNR

TTP

Issue a ticket and redisplay the PNR

TTP/RT

Pre-issue validation

TTP/TKT

Issue tickets for all passengers except infants

TTP/PAX

Issue tickets for infant passengers

TTP/INF

Issue a ticket for selected passengers

TTP/P1-3,5

Issue a ticket for selected segments

TTP/S1,4-6

Issue a ticket for a specific passenger type (infant associated
with passenger 2)

TTP/INF/P2

Issue selected TSTs

TTP/T1-3,5

Issue a ticket and specify validating airline

TTP/VAF

Issue a ticket including a mirror-image open return

TTP/OPEN

Issue a ticket for selected segments and a mirror-image open
return

TTP/S2,3/OPEN

Issue the entire itinerary, including a specified open segment
after segment 3

TTP/S3LHCFRAPAR

Issue a ticket for segments 2 and 3 with two open segments

TTP/S2,3,AFYMIACDG,AF
YCDGNCE

Reprice the TST and issue a ticket

TTP/R

Reprice the TST including a discount code and issue a ticket

TTP/RCH

Issue a ticket and specify an involuntary reroute indicator
(Airline Agents Only)

TTP/IVI

Price with specific validating carrier and issue ticket

TTP/R,VC-AA

Issue a ticket and withhold all taxes

TTP/R,WT

Issue a ticket and withhold all surcharges

TTP/R,WQ

Issue ticket and override e-ticket issuance

TTP/PT

Issue ticket and override paper ticket issuance

TTP/ET

Override the past date TST and issue a ticket

TTP/O

Issue a ticket and override the ticketing date

TTP/OD19JAN11

Issue a ticket and override the booking date

TTP/R,DO-OBD

Issue a ticket and override the electronic ticket-only fare
condition (not allowed in BSP markets)

TTP/OPT

Issue a ticket and override the paper ticket-only fare condition

TTP/OET

Issue a ticket and override the validating carrier

TTP/V*TG

Remove the PNR change flag and issue a ticket

TTP/F

Add an agent code and issue a ticket

TTP/A22AB

© 2012 Amadeus s.a.s - All rights reserved

163

Amadeus Cryptic Entries Reference Guide July 2012

Override the time preference and issue a ticket

TTP/TO12 or TTP/TO24

Issue a ticket and an invoice

TTP/INV

Issue a ticket and an itinerary

TTP/IBP

Issue a ticket and a mini-itinerary

TTP/IMP

Issue a ticket and an itinerary receipt

TTP/ITR

Issue a ticket and print specific accounting coupons on
(OP)ATB stock (You can specify multiple coupons. The
specified coupons are printed in addition to the coupons that
are defined in the DCP field of your office profile.)

TTP/C-UI

Issue an e-ticket and print specific accounting coupons on a
TTP/C-UI
broadcast printer (You can specify multiple coupons. Only the
specified coupons are printed regardless of the coupons that
are defined in the BCP field of your office profile.) (Amadeus
Central Ticketing travel agents in BSP markets only)
Update the form of payment and issue the ticket

TTP/FPCASH

Override the net fare amount in the remittance area and issue TTP/NF500.00/T2
the ticket (not available in all markets)
Issue a ticket from a specific stock range by specifying the
stock range reference (Amadeus Central Ticketing)

TTP/XED1

Issue a ticket on a specific printer by specifying the six-digit
printer identification

TTPSA0023

Issue tickets from queue 8 with a specific category identifier

TTP/TL

Send a ticket to a remote ticketing location (Amadeus Central
Ticketing, US only)

TTP/STMILIG2100

Send a ticket to a remote ticketing location by specifying the
DPR name (Amadeus Central Ticketing, US only)

TTP/STBMW11

Issue exchanged ticket (US only)

TTP/EXCH

Issue tickets and leave Temporary Ticketing Mode

TTP/IG

Issue (OP)TAT ticket and boarding pass

TTP/BP

Send an Amadeus Interface Record to the back office (no
ticket is issued)

TTP/BTK

REPRINTING ACCOUNTING COUPONS - ATB
COUPON REGENERATION
Reprint accounting coupons for tickets and
TTR/SN0000012345
Automated MCOs/Automated Excess
Baggage Tickets (XSBs) by sequence number

164

Edition 9.2

Amadeus Ticketing
Reprint accounting coupons for tickets only, by TTR/T/SN0000012345
sequence number
Reprint accounting coupons for Automated
MCOs/Automated Excess Baggage Tickets
(XSBs) only, by sequence number

TTR/M/SN0000012345

Reprint accounting coupons on a specific
printer by sequence number (SA0306 = 6-digit
printer identification)

TTRSA0306/SN0000012345

Reprint specific accounting coupons by
sequence number (You can specify multiple
coupons. The specified coupons are printed in
addition to the coupons defined in the DCP,
DMP and DXP fields in your office profile.)

TTR/SN0000012345/C-UI

Reprint accounting coupons on a specific stock TTR/SN0000012345/XE1
reference by sequence number
Reprint accounting coupons using a specific
Distribution Profile Record (DPR) name by
sequence number (Satellite Printing)

TTR/SN0000012345/ST21

Reprint accounting coupons for a specific
passenger by sequence number

TTR/SN0000012345/P1

Reprint accounting coupons for a range of
passengers by sequence number

TTR/SN0000012345/P1-3

Reprint accounting coupons for multiple
passengers by sequence number

TTR/SN0000012345/P1,4

Reprint accounting coupons for a range and
multiple passengers by sequence number

TTR/SN0000012345/P1-2,5

Reprint specific accounting coupons on a
specific printer (SA0306 = 6-digit printer
identification) and stock reference for specific
passengers by sequence number

TTRSA0306/SN0000012345/XE1/C-UI/
P1-3

Reprint accounting coupons from a retrieved
PNR by specifying the FB or MCO/XSB
element line number

TTR/L3

Reprint accounting coupons from a retrieved
PNR, for tickets only, by specifying the PNR
FB element line number

TTR/T/L7

Reprint accounting coupons from a retrieved
TTR/M/L7
PNR, for MCOs/Automated Excess Baggage
Tickets (XSBs) only, by specifying the PNR FB
element line number

© 2012 Amadeus s.a.s - All rights reserved

165

Amadeus Cryptic Entries Reference Guide July 2012

Reprint accounting coupons from a retrieved
PNR by FB or MCO/XSB element line number
on a specific printer (SA0306 = 6-digit printer
identification)

TTRSA0306/L8

Reprint specific accounting coupons from a
TTR/L8/C-UI
retrieved PNR by FB or MCO/XSB element
line number (You can specify multiple coupons.
The specified coupons are printed in addition
to the coupons defined in the DCP, DMP and
DXP fields in your office profile.)
Reprint accounting coupons from a retrieved
PNR by FB or MCO/XSB element line number
on a specific stock reference

TTR/L6/XE1

Reprint accounting coupons from a retrieved
PNR by FB or MCO/XSB element line number
using a specific Distribution Profile Record
(DPR) name (Satellite Printing)

TTR/L6/ST21

Reprint accounting coupons from a retrieved
PNR by FB or MCO/XSB element line number
for a specific passenger

TTR/L6/P1

Reprint specific accounting coupons from a
retrieved PNR on a specific printer (SA0306 =
6-digit printer identification) for a specific
passenger by FB or MCO/XSB element line
number

TTR/SA0306/L6/C-UI/P1

Display passenger number, name, and
document number by sequence number

TTZM0600001133

REPRINTING ACCOUNTING COUPONS ON BLANK
PAPER
The entries described here apply to travel agents using the Amadeus Central Ticketing Platform
and printing e-tickets and Amadeus Virtual MCOs (VMCOs) on blank paper in A4-format on a
broadcast printer. For all other agents, see 'Reprinting Accounting Coupons - ATB Coupon
Regeneration'.

Reprint accounting coupons for all e-tickets
and Amadeus Virtual MCOs (VMCOs) from a
retrieved PNR

TTR

Reprint accounting coupons for all e-tickets
from a retrieved PNR

TTR/T

Reprint accounting coupons for all VMCOs
from a retrieved PNR

TTR/M

166

Edition 9.2

Amadeus Ticketing
Reprint e-ticket/VMCO accounting coupons for TTR/P1
a specific passenger from a retrieved PNR
Reprint e-ticket/VMCO accounting coupons for TTR/P1,3
multiple passengers from a retrieved PNR
Reprint e-ticket/VMCO accounting coupons for TTR/P1-5
a range of passengers from a retrieved PNR
Reprint e-ticket/VMCO accounting coupons for TTR/P1-2,4
a range and multiple passengers from a
retrieved PNR
Reprint e-ticket accounting coupons by FA/FH TTR/L7
element line number or VMCO accounting
coupons by VMCO element line number from a
retrieved PNR
Reprint e-ticket accounting coupons for
multiple FA/FH elements or VMCO accounting
coupons for multiple VMCO element line
numbers from a retrieved PNR

TTR/L7,9,12

Reprint e-ticket accounting coupons for a
TTR/L7-12
range of FA/FH elements or VMCO accounting
coupons for a range of VMCO element line
numbers from a retrieved PNR
Reprint e-ticket accounting coupons for
TTR/L7-8,12
multiple FA/FH elements and a range or
VMCO accounting coupons for multiple VMCO
element line numbers and a range from a
retrieved PNR
Reprint VMCO accounting coupons by VMCO
FA/FH sub-element number from a retrieved
PNR

TTR/L5.3

Reprint VMCO accounting coupons for multiple TTR/L5.3,6.3,8.3
VMCO FA/FH sub-element numbers from a
retrieved PNR
Reprint e-ticket accounting coupons by
document number

TTR/T/125-1234567890

Reprint VMCO accounting coupons by
document number

TTR/M/125-1234567890

Reprint specific e-ticket/VMCO accounting
TTR/C-UIF
coupons from a retrieved PNR with the coupon
selection override option (You can specify
multiple coupons. Only the specified coupons
are printed, regardless of the coupons that are
defined in the BCP and BMP field of your office
profile.)

© 2012 Amadeus s.a.s - All rights reserved

167

Amadeus Cryptic Entries Reference Guide July 2012

Reprint specific e-ticket accounting coupons
with the coupon selection override option by
document number (You can specify multiple
coupons. Only the specified coupons are
printed, regardless of the coupons that are
defined in the BCP field of your office profile.)

TTR/T/125-1234567890/C-UIF

Reprint e-ticket/VMCO accounting coupons
from a retrieved PNR on a specific printer
(SA0205 = 6-digit printer identification)

TTRSA0205

Reprint e-ticket accounting coupons on a
specific printer (SA0205 = 6-digit printer
identification) by document number

TTRSA0205/T/125-1234567890

Reprint e-ticket/VMCO accounting coupons
from a retrieved PNR and resend VMCO
passenger receipts to the specified email
address

TTR/EML-PAT.SMITH@AOL.COM

Reprint e-ticket/VMCO accounting coupons
from a retrieved PNR and resend VMCO
passenger receipts to the specified email
address that is associated to passenger 1

TTR/EML-PAT.SMITH@AOL.COM/P1

Reprint e-ticket/VMCO accounting coupons
from a retrieved PNR and resend VMCO
passenger receipts to the email address
specified in the APE elements of the PNR

TTR/EMLA

Reprint e-ticket/VMCO accounting coupons
from a retrieved PNR and resend VMCO
passenger receipts to all email addresses
specified in the APE elements of the PNR that
are associated to passenger 1

TTR/EMLA/P1

Reprint specific VMCO accounting coupons
from a retrieved PNR for passenger 2 on a
specific printer (SA0205 = 6-digit printer
identification) and resend the VMCO
passenger receipts to all email addresses
specified in the APE elements that are
associated to passenger 2

TTRSA0205/M/EMLA/C-RI/P2

ISSUING MISCELLANEOUS PAPER DOCUMENTS
The following entries are only applicable to certain users in certain markets. SVC stands for
Service Fee/Charge (including Travel Agent Service Fees TASF) and MCO for Automated paper
MCO. SSR elements and SVC segments stand for chargeable special service and seat requests
for Amadeus Airline Ancillary Services.

168

Edition 9.2

Amadeus Ticketing
Issue all MCO/SVC/SSR elements or SVC segments for all
passengers

TTM

Issue all MCO/SVC/SSR elements or SVC segments for a specific
passenger

TTM/P1

Issue a specific MCO/SVC element for all passengers

TTM/L4

Issue a specific TSM-P by TSM number

TTM/M1

Issue all MCO elements for a specific passenger type (INF =
infants)

TTM/INF

Issue all MCO elements for a specific passenger type (PAX = noninfant passenger types)

TTM/PAX

Issue all MCO/SVC/SSR elements or SVC segments for all
passengers and redisplay the PNR

TTM/RT

Issue all MCO/SSR elements or SVC segments for all passengers
on a specific stock range

TTM/XED1

Issue all MCO/SVC/SSR elements or SVC segments for all
passengers on a specific printer (SA0203 = six-digit printer
identification)

TTMSA0203

Issue all MCO elements for all passengers and include a specific
accounting coupon (You can specify one coupon. The specified
coupon is printed in addition to the coupons that are defined in the
DMP field of your office profile.)

TTM/C-U

Issue all MCO/SSR elements or SVC segments for all passengers
and include the self-sale indicator

TTM/SST

Issue all MCO elements for all passengers with supplementary
name lists

TTM/TMN

Send an Amadeus Interface Record for a specific MCO element to
the Back Office System

TTM/BTK/L5

Send an Amadeus Interface Record for a specific TSM-P to the
Back Office System

TTM/BTK/M1

Issue tickets and MCO/SVC/SSR elements or SVC segments for
all passengers

TTP/TTM

Issue tickets and MCO/SSR elements or SVC segments for all
passengers on a specific stock range

TTP/TTM/XED1

Issue tickets for a specific air segment and MCO/SVC element for
all passengers

TTP/TTM/L6/S4

Issue tickets for a specific air segment and TSM-P

TTP/TTM/M1/S3

© 2012 Amadeus s.a.s - All rights reserved

169

Amadeus Cryptic Entries Reference Guide July 2012

Issue tickets and all MCO elements, including a specific accounting TTP/TTM/C-F
coupon, for all passengers (You can specify one coupon. The
specified coupon is printed in addition to the coupons that are
defined in the DCP and DMP field of your office profile.)
Issue tickets, MCO/SVC elements or SVC segments, and invoice
for all passengers

TTP/TTM/INV

Issue a specific MCO/SVC element and invoice for a specific
passenger

TTM/INV/L6/P1

ISSUING AMADEUS VIRTUAL MCOS
The following entries are only applicable to certain Amadeus Central Ticketing markets.

Issue all Amadeus Virtual MCO elements for all
passengers

TTM

Issue all Amadeus Virtual MCO elements for a specific
passenger

TTM/P1

Issue a specific Amadeus Virtual MCO element

TTM/L4

Issue all Amadeus Virtual MCO elements for a specific
passenger type (INF = Infants)

TTM/INF

Issue all Amadeus Virtual MCO elements for a specific
passenger type (PAX = Non-infant passenger types)

TTM/PAX

Issue all Amadeus Virtual MCO elements for all
passengers and redisplay the PNR

TTM/RT

Issue all Amadeus Virtual MCO elements on a specific
printer (SA0205 = 6-digit printer identification)

TTMSA0205

Send an Amadeus Interface Record (A.I.R.) to the Back
Office System

TTM/BTK

Issue all Amadeus Virtual MCO elements for all
passengers with supplementary name lists

TTM/TMN

Issue all Amadeus Virtual MCO elements for all
passengers and print specific coupons on a broadcast
printer (You can specify multiple coupons. Only the
coupons specified are printed, regardless of the coupons
that are defined in the BMP field of your office profile.)

TTM/C-UIR

Issue all Amadeus Virtual MCO elements for a specific
passenger, print specific coupons on a broadcast printer
(You can specify multiple coupons. Only the coupons
specified are printed, regardless of the coupons that are
defined in the BMP field of your office profile.) and
redisplay the PNR

TTMSA0205/C-UIR/P2/RT

170

Edition 9.2

Amadeus Ticketing
Issue all Amadeus Virtual MCO elements for all
passengers and send all passenger receipts to the email
address stored in the APE elements of the PNR

TTM/EMLA

Issue all Amadeus Virtual MCO elements for a specific
TTM/EMLA/P1
passenger and send the passenger receipt to all email
addresses stored in the APE elements of the PNR that are
associated with this passenger
Issue all Amadeus Virtual MCO elements for all
passengers and send the passenger receipts to all the
email addresses included in the nickname (of the email
address)

TTM/EMLN-NICKNAME

Issue all Amadeus Virtual MCO elements for all
passengers and send the passenger receipts to the
specified email address

TTM/EMLSIMPSON@AMADEUS.COM

Issue tickets and issue Amadeus Virtual MCOs for all
passengers

TTP/TTM

Issue tickets and issue Amadeus Virtual MCOs for a
specific passenger

TTP/TTM/P1

Issue tickets and issue a specific Amadeus Virtual MCO
element for all passengers

TTP/TTM/L4

Issue tickets and issue a specific Amadeus Virtual MCO
TTP/TTM/L4/EMLA
element for all passengers and send all passenger
receipts to the email address stored in the non-passengerassociated APE elements of the PNR

ISSUING ELECTRONIC MISCELLANEOUS
DOCUMENTS (EMD)
Note: A TSM-P is a Transitional Stored Miscellaneous (TSM) document of the type P (Pricing
Quotation Record).

Issue the EMDs for all SSR elements/SVC segments for all
passengers

TTM

Issue a specific TSM-P by TSM number

TTM/M1

Issue the EMDs for all SSR elements/SVC segments for a
specific passenger

TTM/P1

Issue the EMDs for all SSR elements/SVC segments for a
specific passenger type (INF = Infants)

TTM/INF

Issue the EMD for a specific SSR element/SVC segment by PNR TTM/L8
line number
Issue the EMDs for all SSR elements/SVC segments on a
specific printer (SA0205 = Printer Identification)

© 2012 Amadeus s.a.s - All rights reserved

TTMSA0205

171

Amadeus Cryptic Entries Reference Guide July 2012

Issue the EMDs for all SSR elements/SVC segments with the
Present Credit Card indicator
(airline agents only)

TTM/PCC

Do an EMD prevalidation for all the EMDs in the PNR

TTM/TKT

Issue the EMDs for all SSR elements/SVC segments and print a
specific accounting coupon (You can specify one coupon. Only
the specified coupon is printed.)

TTM/C-F

Issue the EMDs for all SSR elements/SVC segments and
redisplay the PNR

TTM/RT

Issue the EMDs for all SSR elements/SVC segments and inhibit
the Credit Card Charge Form coupons print

TTM/ICP

Issue the EMDs for all SSR elements/SVC segments and send
the passenger receipts to the specified email address

TTM/EPR-EML-PAT
.SMITH@AOL.COM

Issue the EMDs for all SSR elements/SVC segments for a
specific passenger and send the passenger receipts to the email
addresses specified in the APE elements that are associated to
this passenger in the PNR

TTM/EPR-EMLA/P1

Issue tickets and the EMDs for all SSR elements/SVC segments
and passengers in the PNR

TTP/TTM

Issue tickets and the EMDs for specific TSM-Ps and TSTs

TTP/TTM/M1-2,4
/T1-2,4

Issue tickets and the EMDs for all SSR elements/SVC segments
for a specific passenger

TTP/TTM/P2

Force the issuance of a paper MCO

TTM/PT

Force the issuance of a paper MCO for a specific TSM-P by TSM TTM/PT/M1
number
Force the issuance of an Amadeus Virtual MCO from a TSM-P

TTM/VT

Force the issuance of an Amadeus Virtual MCO from a TSM-P
by TSM number

TTM/VT/M1

Force the issuance of an EMD

TTM/ED

Force the issuance of an EMD for a specific TSM-P by TSM
number

TTM/M1/ED

Reissue/exchange an EMD with involuntary rerouting indicator
(airline agents only)

TTM/IVI

Reissue/exchange an EMD and override the non-exchangeable
indicators (airline control desk agents only)

TTM/OVNE

172

Edition 9.2

Amadeus Ticketing
REPRINTING EMD ACCOUNTING COUPONS
Reprint EMD accounting coupons from a EMR
retrieved PNR for all passengers and
EMDs in the PNR
Reprint EMD accounting coupons from a EMR/P1
retrieved PNR for the EMDs of a specific
passenger
Reprint EMD accounting coupons from a EMR/P1,3
retrieved PNR for the EMDs of multiple
passengers
Reprint EMD accounting coupons from a EMR/P1-2
retrieved PNR for the EMDs of a range
of passengers
Reprint EMD accounting coupons from a EMR/P1-2,4
retrieved PNR for the EMDs of a range
and multiple passengers
Reprint EMD accounting coupons from a EMR/L7
retrieved PNR for an EMD in a specific
FA/FHD element line number
Reprint EMD accounting coupons from a EMR/L7,9,12
retrieved PNR for EMDs in multiple
FA/FHD element line numbers
Reprint EMD accounting coupons from a EMR/L7-8
retrieved PNR for EMDs in a range of
FA/FHD element line numbers
Reprint EMD accounting coupons from a EMR/L7-8,12
retrieved PNR for EMDs in a range and
multiple FA/FHD element line numbers
Reprint EMD accounting coupons by
EMD document number

EMR/EMD125-1234567890

Reprint specific EMD accounting coupon EMR/C-F
from a retrieved PNR (You can specify
one coupon. Only the coupon specified
is printed.)
Reprint specific EMD accounting coupon EMR/EMD125-1234567890/C-F
by EMD document number (You can
specify one coupon. Only the coupon
specified is printed.)
Reprint EMD accounting coupons from a EMR/RT
retrieved PNR and redisplay the PNR

© 2012 Amadeus s.a.s - All rights reserved

173

Amadeus Cryptic Entries Reference Guide July 2012

Reprint EMD accounting coupons from a EMRSA0205
retrieved PNR on a specific printer
(SA0205 = six-digit printer identification)
Reprint EMD accounting coupons on a
specific printer (SA0205 = six-digit
printer identification) by EMD document
number

EMRSA0205/EMD125-1234567890

Reprint EMD accounting coupons from a EMR/EPR-EML-PAT.SMITH@AOL.COM
retrieved PNR and send the passenger
receipts to the specified email address
Reprint EMD accounting coupons from a EMR/EPR-EMLA/P1
retrieved PNR for a specific passenger
and send the passenger receipts to the
email addresses specified in the APE
elements that are associated to this
passenger in the PNR
Send the passenger receipts from a
retrieved PNR to the email address
specified and do not print the EMD
accounting coupons

EMR/EPR-EML-PAT.SMITH@AOL.COM/NOPRT

Send the passenger receipts from a
retrieved PNR to the email addresses
specified in the APE elements of the
PNR and do not print the EMD
accounting coupons

EMR/EPR-EMLA/NOPRT

Reprint EMD accounting coupons from a EMRSA0205/L8/RT
retrieved PNR on a specific printer
(SA0205 = six-digit printer identification)
for a specific EMD by FA/FHD element
line number and redisplay the PNR
Reprint a specific EMD accounting
EMRSA0205/EMD125-1234567890/C-F
coupon (you can specify one coupon.
Only the coupon specified is printed.) on
a specific printer (SA0205 = six-digit
printer identification) by EMD document
number

ADVANCE BOARDING PASSES
The following entries are only applicable to Amadeus Central Ticketing users in the US, issuing
(OP)ATB tickets.

Issue an ATB ticket and a boarding pass

174

TTP

Edition 9.2

Amadeus Ticketing
Issue an ATB ticket and a boarding pass for selected
passengers and segments

TTP/P1-2/S3-4

Issue an ATB ticket only

TTP/TKA

Issue a specific ATB coupon

TTP/C-U

Issue an ATB boarding pass only

BPA

Issue an ATB boarding pass only for selected passengers
and segments

BPA/P1-2/S2,4-6

Issue a duplicate ATB boarding pass only

BPDA

Issue an ATB boarding pass only for an infant

BPA/INF

Issue an ATB boarding pass only at a satellite site

BPA/STIBM4

The following entries are only applicable in markets issuing (OP)TAT tickets and having a separate
boarding-pass printer.

Issue a boarding pass

BP

Infant

BPI

Duplicate a boarding pass

BPD

Select passengers

BP/P1,3-5

Specific segments

BP/S5,7

Alternate printer

BPAB1234

On specific queue, category and date range

BP/Q3C1D2

Issue a ticket and a boarding pass at the same time

TTP/BP

Check the status

NIB PAA0013

Restart the printer

NIB PAA0013 START

Stop the printer

NIB PAA0013 STOP

TRANSITIONAL STORED TICKET (TST)
Creating a Manual TST
Create a TST Shell

TTC

Create TST shells for all passengers except infants

TTC/PAX

Create a TST shell for all infant passengers

TTC/INF

Create a TST shell for a selected passenger only

TTC/P1

Create a TST shell for multiple selected passengers only

TTC/P1,3-4

Create an individual TST shell for each passenger

TTC/D

Create an individual TST shell for each non-infant passenger
type

TTC/D/PAX

Create a TST shell for a selected segment

TTC/S2

© 2012 Amadeus s.a.s - All rights reserved

175

Amadeus Cryptic Entries Reference Guide July 2012

Create a TST shell for multiple selected segments

TTC/S2,5

Create a TST shell with a mirror-image open return

TTC/OPEN

Create an individual TST shell for selected segments and a
mirror-image open return

TTC/D/S3-4/OPEN

Create a TST shell with a specified open segment

TTC/S3,AFYCDGMAD

Adding and Splitting a TST
Add passenger 2 to the only existing TST

TTA/P2

Add an infant passenger to the specified TST

TTA/P3/INF/T2

Split passenger 2 from the only existing TST

TTS/P2

Split passenger 3 and 5 from the specified TST

TTS/P3,5/T3

Displaying the TST
Display a TST list

TQT

Display a TST in panel mode

TQTP

Display a TST in cryptic mode

TQTC

Display a TST by number

TQT/T1

Display a TST for a specific passenger

TQT/P1

Display a TST for a specific passenger and passenger type

TQT/PAX/P1

Display a TST for selected segments

TQT/S3-5

Display a commission from the Amadeus commission table

TQT/FM

Display commission information from the Amadeus commission
table for a specific amount

TQT/FM9

Displaying the Amadeus Ticket Changer Reissue Panel
For offices using Amadeus Ticket Changer.

Display the Amadeus Ticket Changer Reissue Panel, if only one
exists

TQR

Display the Amadeus Ticket Changer Reissue Panel by TST
number

TQR/T2

Displaying Airline Ticketing Fees
Display an Airline Ticketing Fees list for a specific TST

TQO/T1

Display the Pricing Context for a specific TST

TQC/T1

176

Edition 9.2

Amadeus Ticketing
Confidential TST
Make all TSTs confidential

TTD

Make a specific TST confidential

TTD/T1

Remove the confidential flag from all TSTs

TTD/X

Remove the confidential flag from a specific TST

TTD/X/T1

Inserting a Fare Calculation in the TST
You can also use the TTK entry to insert a fare calculation in the TST.

Add a fare calculation to a TST

TTI/CNCE AF PAR292.00EUR292.00END

Create an outline for a fare calculation

TTI/CBUILD

Delete the fare calculation from a TST

TTI/C

Automatic calculation, the same fare in each
fare break point

TTI/L1-3/Z200.00

Automatic calculation, a different fare in each
fare break point

TTI/L1/Z1150.00/L2-3/Z50.00

Automatic calculation, with the currency

TTI/L1/Z150.00/L2-3/Z50.00USD

Automatic calculation, with the ROE

TTI/L1/Z150.00/L23/Z50.00ROE1.527220

Automatic calculation, with a free stopover

TTI/L1/ZSO/L2-3/Z50.00

Automatic calculation, with a stopover
surcharge

TTI/L1/ZS10.00/L2-3/Z50.00

Automatic calculation, with a Q surcharge

TTI/CMUC LH LON Q10.00
720.22NUC730.22END ROE0.802525

Automatic calculation, with a transfer

TTI/L1,2X,3/Z250.00

Automatic calculation, with passenger facility
surcharges (PFC)

TTI/L1,2/ZS0/L3/Z150.00/ZXF
JFK3ATL3

Adding PFCs, old and new

TTI/ZXF JFK3ATL3 PD XF LAX3ABQ2

Adding data to the end of an existing fare
calculation line (US only)

TTI/C+XFMIA4.50JFK3

Inserting Other Information in the TST
You can also use the TTK entry to insert information in the TST.

Selecting a specific TST from a PNR

TTI/T1/DNYCNYC

Select specific TSTs from a PNR

TTI/T3-4/DNYCNYC

Delete TST data

TTI/D

Origin and destination

TTI/DMIALON

International sales indicator

TTI/SSITI

© 2012 Amadeus s.a.s - All rights reserved

177

Amadeus Cryptic Entries Reference Guide July 2012

Ticket type indicator

TTI/T-P

Stopover indicator

TTI/L3-5

Connection indicator

TTI/L2X

Fare basis, all segments

TTI/BYPX3M

Ticket designator

TTI/BYPX3MCD10

Not valid before and after, all segments

TTI/V5AUG15SEP

Not valid after, all segments

TTI/VXX20NOV

Not valid before, all segments

TTI/V20NOV

Baggage allowance

TTI/A30K

Base fare field

TTI/FUSD600.00

No base fare

TTI/UNOFARE

Charter

TTI/FCHARTER

Equivalent currency

TTI/FCAD700.00/EUSD600.00

Tax field

TTI/FUSD400.00/XUSD6.00US

No tax

TTI/FSEK6000/XEXEMPTSE

Passenger facility charges (PFC)

TTI/ZXFMIA4.50ATL3

Refundable tax field

TTI/QUSD22.00US

Refundable PFC

TTI/HEWR3

Bankers rate 1

TTI/K13.3968

Bankers rate 2

TTI/K2EUR6.93624

Total fare field

TTI/FEUR500.00/XEUR7.50FR/TEUR507.50

Payment restriction

TTI/NNONREF APEX

Mileage amount for mileage redemption
tickets (airline agents only)

TTI/M10500

Net fare field. (This entry is marketspecific).

TTI/NF-EUR875.00

First issue base fare, no taxes

TTI/FUSD498.75

First issue base fare, taxes, total

TTI/FGBP400.00/XGBP4.70DE/TGBP404.70

First issue base fare, equivalent fare, and TTI/FEUR1550.00/EUSD1813.00/XUSD5.50
taxes (the system automatically
DE/XUSD7.50FR
calculates the total)
Reissue base fare, old tax, no additional
collection (ADC). (Reissue procedure is
different in the US)

TTI/RSEK14910/OSEK166YA/TEUR0

Reissue base fare, old tax, new tax,
additional collection. (Reissue procedure
is different in the US)

TTI/RGBP400.00/OGBP3.10NL/XGBP4.00DE
/TGBP244.00

178

Edition 9.2

Amadeus Ticketing
Set a TST into reissue mode

TTI/EXCH

Add/change base fare only

TTK/FEUR500.00

Add/change no base fare

TTK/UNOFARE

Delete base fare, equivalent fare, taxes
and total fare

TTK/F

Add/change equivalent fare only

TTK/EUSD850.00

Delete equivalent fare only

TTK/E

Add new tax only

TTK/XEUR3.92FRSE

Add old tax only

TTK/OEUR2.50DESE

Add tax exempt only

TTK/XEXEMPTDE

Update tax exempt only

TTK/X2-XEXEMPTDE

Delete all new taxes

TTK/X

Delete all old taxes

TTK/O

Delete specific tax only

TTK/X2

Change tax identifier from new to old for
a specific tax

TTK/X3-O

Change tax identifier from old to new for
a specific tax

TTK/X4-X

Change tax code, amount and identifier

TTK/X3-OUSD12.51USAP

Add/change total amount only

TTK/TUSD1270.50

Update fare field and non-fare field
elements in one entry

TTK/FEUR650.00/BY/A30K

Updating Airline Ticketing Fees
Add an Airline Ticketing Fee to a TST

TTO/ST05/CNEWFEE/F100.00/X4.00FR/T1

Modify an Airline Ticketing Fee in a TST

TTO/ST02//F50.00/X2.50DE/T1

Delete an Airline Ticketing Fee from a
TST

TTO/ST04/T1

Updating the TST Itinerary
Replace TST segments with specified PNR segments

TTU/T1/S2,3

Displaying the TST History
For all TSTs

TTH

For a specific TST

TTH/T2

History A for a specific TST

TTH/T2A

© 2012 Amadeus s.a.s - All rights reserved

179

Amadeus Cryptic Entries Reference Guide July 2012

Removing the PNR Change Flag from the TST
Remove the flag from the only existing TST

TTF

From a specified TST

TTF/T1

From all TSTs

TTF/ALL

Remove the flag and issue a ticket

TTP/F

Deleting a TST
Delete the only existing TST

TTE

Delete a TST by a TST number

TTE/T1

Delete selected TSTs by TST number

TTE/T1,3

Delete all TSTs

TTE/ALL

Delete all infant TSTs

TTE/INF

Delete TSTs for all passengers except infants

TTE/PAX

Delete a TST for selected passengers

TTE/P1,3,4

Delete TST 1 and passenger 1 from TST 2

TTE/T1/T2/P1

TRANSITIONAL STORED MISCELLANEOUS
DOCUMENTS (TSM)
The following entries are only applicable to users in certain markets.

Manually Creating a TSM-P
A TSM-P is a Transitional Stored Miscellaneous (TSM) document of the type P (Pricing Quotation
Record). Note that you can also automatically create a TSM-P by using the Amadeus Airline
Ancillary Services confirmed pricing entry FXG. Note that travel agents must always add the
validating airline option /Vxx to their TMC entry (where xx stands for the two-character code of the
validating airline).

Manually create the TSM-Ps for all the SSR elements and SVC TMC
segments for all non-infant passenger types in the PNR
Manually create the TSM-Ps for all the SSR elements and SVC TMC/INF
segments for all the infant passenger types
Manually create the TSM-P for a specific SSR element or SVC
segment by PNR line number

TMC/L8

Manually create the TSM-Ps for multiple SSR elements or SVC TMC/L8-10,12
segments by PNR line number
Manually create the TSM-P for a specific SSR element or SVC
segment for an infant passenger type

TMC/L8/INF

Manually create the TSM-Ps for all SSR elements and SVC
segments for a specific passenger

TMC/P1

180

Edition 9.2

Amadeus Ticketing
Manually create the TSM-Ps for all SSR elements and SVC
segments for multiple passengers

TMC/P1-2,4

Manually create the TSM-Ps for all the SSR elements and SVC TMC/VAF
segments for all non-infant passenger types in the PNR with a
validating airline code (where AF is the two-character airline
code for Air France)
(Entering the validating airline code when manually creating a
TSM-P is mandatory for travel agents)
Manually create the TSM-Ps for specific SSR elements and
SVC segments with a validating airline code (where AF is the
two-character airline code for Air France)

TMC/L8-10,12/VAF

Manually create the TSM-Ps for all the SSR elements and SVC TMC/P1-2,4/VAF
segments for multiple passengers with a validating airline code
(where AF is the two-character airline code for Air France)

Displaying the TSM
Display a TSM

TQM

Display in cryptic mode

TQTC

Display in panel mode (not available for all TSM types)

TQTP

Display a specific TSM by the Miscellaneous Document TQM/L6
element (MCO/SVC/Amadeus Virtual MCO) line
number (This entry does not appy to TSM-Ps.)
Display a specific TSM by TSM index number

TQM/M2

Display a specific TSM by passenger association

TQM/P1

Display a specific TSM by passenger type (INF =
TQM/INF
Infants) (This entry applies to MCOs and TSM-Ps only.)
Display a specific TSM for an infant associated to a
specific passenger (This entry applies to MCOs and
TSM-Ps only.)

TQM/P2/INF

Display a specific TSM by passenger type (PAX = noninfant passenger types) (This entry applies to MCOs
and TSM-Ps only.)

TQM/PAX

© 2012 Amadeus s.a.s - All rights reserved

181

Amadeus Cryptic Entries Reference Guide July 2012

Inserting Information in the MCO TSM
Present to
TMI/DIBERIA
Present at (where MAD is the three-letter TMI/AMAD
airport code for Madrid)
Validating carrier code (where IB is the
two-character airline code for Iberia)

TMI/VIB

List of reason-for-issuance codes

TMI/I?

Reason for issuance

TMI/IL

Type of service

TMI/GHOTEL ACCOMODATION

Additional information/remarks

TMI/HIBERIA PLUS MEMBER

Issued in connection with

TMI/B0751234567890

Bankers rate 1

TMI/K16.5669

Bankers rate 2

TMI/K25.7888

Transitional currency

TMI/UEUR

International indicator

TMI/YI

Add a supplementary name

TMI/Q-ORTEGA LUIS MR

Add supplementary names

TMI/QP2-4

Change a supplementary name

TMI/Q2-PUIG CANDELA MRS TMI/Q2-P3

Change supplementary names

TMI/Q6-9P7-10

Delete a supplementary name

TMI/Q3

Delete supplementary names

TMI/Q2-4

Delete all supplementary names

TMI/Q

Base fare amount

TMI/F50.00

Base fare amount, reissue, additional
collection

TMI/REUR150.00/WEUR150.00

Base fare amount with equivalent
amount

TMI/FCAD70.00/EUSD60.00

Base fare amount with new tax

TMI/FUSD40.00/XUSD6.00US

Base fare amount, reissue, with
equivalent currencies and no additional
collection

TMI/RNOK3500/EGBPEUR/WEUR0

Base fare amount, reissue, with old and
new taxes, and an additional collection

TMI/REUR1094.00/EGBP/OEUR2.40DE/XGBP
3.92FR/WGBP83.92

Net fare amount (market-specific)

TMI/NF-EUR1580.00

Total amount

TMI/FUSD60.00/WUSD60.00

Total amount with tax

TMI/FGBP52.00/XGBP8.20GB/WGBP60.20

182

or TMI/QP2

Edition 9.2

Amadeus Ticketing
Total amount with equivalent amount
and tax

TMI/FNOK6175/EEUR797.00/XEUR16.52NO
/WEUR813.52

Total amount with old tax, reissue, no
additional collection

TMI/RHKD600/OHKD20HK/WHKD0

Total amount with old and new tax,
reissue, equivalent currency, additional
collection

TMI/REUR550.00/EGBP/OEUR3.50FR/XGBP
4.45DE/WGBP54.45

Total amount with tax and other charges

TMI/FEUR650.00/XEUR5.50DE/CEUR50.00
/WEUR705.50

Total amount with tax, other charges and TMI/FEUR877.00/XEUR2.71DQ/CEUR60.00
service charge
/SEUR25.00/WEUR964.71
Delete all fare field elements

TMI/F

Update multiple TSM fields

TMI/DHILTON/APAR/GHOTEL ACCOMODATION

Update a TSM field for a specific MCO
by MCO element line number

TMI/L3/ALAX

Update a TSM field for a specific MCO
by passenger number

TMI/P2/AMIA

Update a TSM field for a specific MCO
by MCO TSM number

TMI/M2/ACHI

Delete a TSM field

TMI/A

Delete a TSM field for a specific MCO by TMI/L3/A
MCO element line number
TMI/H/V/B

Delete multiple TSM fields

Delete multiple TSM fields by MCO TSM TMI/M2/V/H
number
Delete multiple TSM fields by passenger TMI/P2/V/H
number

Inserting Information in a TSM-P
A TSM-P is a Transitional Stored Miscellaneous (TSM) document of the type P (Pricing Quotation
Record).

Present to
Present at (where MIA is
the three-letter airport
code for Miami)

TMI/DBRITISH AIRWAYS

International indicator

TMI/YI

Document remarks

TMI/HTHE LOUNGE IS LOCATED IN TERMINAL 3

Coupon remarks

TMI/CR-CAT IN CRATE

Not valid before

TMI/NB-21OCT10

TMI/AMIA

© 2012 Amadeus s.a.s - All rights reserved

183

Amadeus Cryptic Entries Reference Guide July 2012

Not valid after

TMI/NA-24OCT10

Issued in connection with TMI/IC-TKT1251234567890E1
Excess baggage (kilos)

TMI/KG-10.5

Excess baggage (pieces) TMI/PC-5
Rate per unit

TMI/ER-EUR150.00

Non-refundable coupon
indicator
(Y = Yes, N = No)
(airline control desk
agents only)

TMI/NR-Y

Non-exchangeable
coupon indicator
(Y = Yes, N = No)
(airline control desk
agents only)

TMI/NX-N

Consumed-at-issuance
coupon indicator
(Y = Yes, N = No)
(airline control desk
agents only)

TMI/CA-N

Non-interlineable coupon TMI/NI-Y
indicator
(Y = Yes, N = No)
(airline control desk
agents only)
Coupon value

TMI/CV-250.75

Fee owner

TMI/FW-BA

Add reason for waiving
(airline agents only)

TMI/RW-UPPER TIER PASSENGER

Bankers rate 1

TMI/K16.5669

Fare amount with
currency, first issue

TMI/FEUR50.00

Fare amount with
currency, reissue, and
additional collection

TMI/RUSD75.00/WUSD50.00

Fare amount with
currency, inclusive tour,
first issue

TMI/I-EUR850.00

184

Edition 9.2

Amadeus Ticketing
Fare amount with
currency, inclusive tour,
reissue, and additional
collection

TMI/Y-EUR387.00/WEUR50.00

Fare amount with
currency and equivalent
amount

TMI/FCAD70.00/EUSD60.00

Fare amount with
currency and exchange
value
Fare amount with
currency, reissue, and
refundable value

TMI/FEUR250.00/NEUR250.00

Fare amount with
currency and new tax

TMI/FUSD500.00/XUSD12.40US

Fare amount with
currency and new tax
with tax nature code

TMI/FEUR80.00/XEUR3.92DESE

Delete all new taxes

TMI/FEUR100.50/X

Fare amount with
currency, reissue,
equivalent currency, old
tax and additional
collection

TMI/REUR740.00/EGBP/OEUR3.45GB/WGBP150.00

Delete all old taxes

TMI/FEUR500.85/O

TMI/REUR250.00/RV-EUR50.00

Fare amount with
TMI/REUR1094.00/EGBP/OEUR2.40DE/XGBP3.92FR/WGBP
currency, reissue,
83.92
equivalent currency, old
and new taxes, additional
collection
Fare amount with
currency and total
amount

TMI/FUSD60.00/WUSD60.00

Fare amount with
currency, new tax and
total amount

TMI/FGBP152.00/XGBP8.20GB/WGBP160.20

Fare amount with
TMI/FNOK6175/EEUR797.00/XEUR16.52NO/WEUR813.52
currency, equivalent
amount, new tax and total
amount
Fare amount with
TMI/RHKD600/OHKD20HK/WHKD0
currency, reissue, old tax
and additional collection

© 2012 Amadeus s.a.s - All rights reserved

185

Amadeus Cryptic Entries Reference Guide July 2012

Fare amount with
currency, reissue,
equivalent currency, old
and new tax, and
additional collection

TMI/REUR550.00/EGBP/OEUR3.50FR/XGBP4.45DE
/WGBP54.45

Net fare amount
(market-specific)

TMI/NF-EUR250.00

Fare calculation

TMI/FC-FRA LH LIS44.01LH FRA44.01NUC88.02END
ROE0.692944
TMI/EXCH/M1

Set the TSM-P into
reissue mode by
specifying the TSM
number
Set the TSM-P into
TMI/EXCH/M1/L8
reissue mode by
specifying the TSM
number and generate the
FO element automatically
Update multiple TSM-P
fields

TMI/HCAT IN CRATE/YI

Update a TSM-P field for
a specific TSM by TSM
number

TMI/M3/HCAT IN CRATE

Update a TSM-P field for
a specific TSM by
passenger number

TMI/P2/HCAT IN CRATE

Update a TSM-P field in
all TSM-Ps

TMI/ALL/HCAT IN CRATE

Update a TSM-P field for TMI/INF/HCAT IN CRATE
a specific passenger type
(INF = Infants)
Update a TSM-P field for
a specific coupon in a
TSM-P

TMI/L6/CR-CAT IN CRATE

Update multiple fields for
a specific coupon in a
TSM-P

TMI/L6/CR-CAT IN CRATE/CV-75

Update a TSM-P field for
all coupons in a specific
TSM-P

TMI/M1/CR-CAT IN CRATE

Update multiple fields for
all coupons in a specific
TSM-P

TMI/M1/CR-CAT IN CRATE/CV-75

186

Edition 9.2

Amadeus Ticketing
Update a TSM-P field for TMI/ALL/CR-CAT IN CRATE
all coupons in all TSM-Ps
Delete a TSM-P field

TMI/H

Delete a TSM-P field for TMI/L6/CVa specific TSM-P coupon
Delete multiple TSM-P
fields for a specific
TSM-P coupon

TMI/L6/D/H/CV-

Delete all TSM-P fare
field elements

TMI/F

Delete multiple TSM-P
fields

TMI/H/A/NA-

Delete multiple TSM-P
fields by TSM number

TMI/M2-3/H/A

Delete multiple TSM-P
fields by passenger
number

TMI/P1-2,4/H/CV-

Delete a TSM-P field for
all TSM-Ps

TMI/ALL/H

Delete and update
TMI/M2-3,5/FEUR200.00/N
TSM-P fields in one entry

Modifying Information in the Service Fees TSM for TASF
Travel Agent Service Fees (TASF) are available in BSP markets only.

Modify the TASF amount

TMI/F50

Modify reason-for-issuance code

TMI/IC

Remove reason-for-issuance code

TMI/I

Change type-of-service fee
description/default reason-forissuance description

TMI/GFREEFLOW TEXT

Remove type-of-service fee
description/default reason-forissuance description

TMI/G

Add information/remarks

TMI/HFREEFLOW TEXT

Remove information/remarks

TMI/H

Add ticket number to TASF TSM

TMI/B954-0000005742

© 2012 Amadeus s.a.s - All rights reserved

187

Amadeus Cryptic Entries Reference Guide July 2012

Displaying the TSM History
Display the TSM history, if only one TSM exists in TMH
the PNR
Display the history of a specific TSM by TSM
number

TMH/M2

Display the history by the Miscellaneous
Document element line number (This entry does
not appy to TSM-Ps.)

TMH/L3

Removing the PNR Change Flag from a TSM-P
Note that you can only remove the PNR Change Flag from a TSM of the type P (TSM-P).

Remove the flag from the only existing TSM-P

TMF

From a specific TSM-P

TMF/M1

From multiple TSM-Ps

TMF/M1-2,5

From all TSM-Ps

TMF/ALL

Deleting a TSM-P
Note that you can only delete a Transitional Stored Miscellaneous (TSM) document of the type P
(Pricing Quotation Record), not any other TSM type.

Delete the only existing TSM-P

TMX

Delete a specific TSM-P by TSM number

TMX/M1

Delete multiple TSM-Ps by TSM number

TMX/M1-2,4

Delete the TSM-Ps for a specific passenger

TMX/P1

Delete the TSM-Ps for multiple passengers

TMX/P1-2,4

Delete the TSM-Ps for all infant passenger types

TMX/INF

Delete the TSM-Ps for all infant passenger types
associated to specific passengers

TMX/P1-2/INF

Delete all TSM-Ps in the PNR

TMX/ALL

AMADEUS BYPASS TICKETING (ATS)
All Amadeus Bypass Ticketing entries must be made in upper-case letters, with the exception of
scrolling entries, which must be made using lower-case letters.

Entering and Exiting Bypass Mode
Enter Amadeus bypass mode

1AF//

Exit Amadeus bypass mode

1//

Single bypass entry

1AF//ATV02

188

Edition 9.2

Amadeus Ticketing
Stock Control
Replace number 12345678 with your agency IATA number.

Display (OP)TAT stock

A96I12345678

Display (OP)ATB2 stock

A99I12345678

Display a list of non-issued (OP)TAT tickets

A96L12345678

Display a list of non-issued (OP)ATB2 tickets

A99L12345678

Create initial (OP)TAT stock

A96C12345678

Create initial (OP)ATB2 stock

A99C12345678

Modify (OP)TAT stock

A96M12345678

Modify (OP)ATB2 stock

A99M12345678

Add new (OP)TAT stock (delete continuing)

A96Z12345678

Add new (OP)ATB2 stock (delete continuing)

A99Z12345678

Managing the Ticket Images
The countries to which the entry applies are listed within brackets.

Display a list of non-issued ticket images (CZ/SK)

ADO

Cancel a ticket image from the ADO list (CZ/SK)

ADA

Display a list of non-issued ticket images (PT, BE/LU)

ATFW

Cancel a ticket image from the ATFW list (PT, BE/LU)

Type an X in the CMD
column

Change the print order of the ticket images in the
ATFW list (PT, BE/LU)

Type a P in the CMD column

List issued ticket images not yet included in a cash
report (BE/LU, PT, AU, NL, NZ)

ATFI

List issued ticket images included in a cash report
(BE/LU, PT, AU, NL, NZ)

ATFH

Display extended ticket data from an ATF display
(BE/LU, PT, AU, NL, NZ)

Type a D in the CMD column

ATF Search Options
Date of first ticketed air segment (does not apply to
ATFW)

ATFH/D 20JAN08

Passenger name

ATFI/P SMITH

Record locator

ATFI/L ETJ8XN

Date of the original issue (does not apply to ATFW)

ATFH/I 10FEB08

Validating airline

ATFH/C AF

© 2012 Amadeus s.a.s - All rights reserved

189

Amadeus Cryptic Entries Reference Guide July 2012

Ticket number, last eight digits (does not apply to
ATFW)

ATFH/T 12345675

Ticket delivery office (remote ticketing only, does not
apply to ATFW)

ATFI/O 12345675

Satellite ticket printing office

ATFI/S 12345678 F

Cancel an already issued ticket
(UK, IT, CZ/SK)

ADA 3028009876 4 UK
12345678/001

Cancel an already issued ticket
(BE/LU, PT, AU, NL, NZ, HK)

Type an X in the CMD
column of the ATFH or the
ATFI display

Print Recovery Entries
These entries apply to the following markets only: AU, HK, NL, NZ, CH

Issue a test ticket

ATV01

Display list of ticket images on the print recovery queue

ATV02

Cancel the first ticket image on the print recovery queue

ATV04

Cancel all ticket images on the print recovery queue

ATV04/ALL

Restart the print recovery queue including the last two
digits of the next ticket to be printed

ATV05//12

Redirect all ticket images to another printer

ATV06/23456/76543

Cancelling Unusable Tickets
Cancel one unusable ticket

A811234567890

Cancel five unusable tickets

A811234567890/005

Creating and Displaying Cash Reports
Create a cash report

ADBA

Display the cash report summary

ADBL

Display the cash report summary, starting at a specific
date (January 20 2009)

ADBL 200109

Scrolling Entries
These entries must be made using lower-case letters.

Move up

a

Move down

b

Exit a cash report

z

190

Edition 9.2

Amadeus Central Ticketing
Platform
Printer List
Display printers associated to your terminal
and office

TTQLIST

Document Bank
For a list of all existing stock type identifiers, enter HE DOC in the distribution system.

Register ticket stock, example 1

TSM/E1/1212123001C5-1000

Register ticket stock, example 2

TSM/E1/1212123001C5-1212124000

Register invoice stock, example 1

TSM/IN1/0000000001-2000000000

Register invoice stock, example 2

TSM/IN1/1212123001-1212124000

Register stock and assign an attribute,
example 1

TSM/E1/1212123001C5-500/P-EB7026

Register stock and assign an attribute,
example 2

TSM/E1/1212123001C5-1212123500
/P-EB7026

Assign an attribute

TSM/E1/A-50

Register stock and assign multiple
attributes, example 1

TSM/E1/1212123001C5-500/A-50/B-1
/P-EB7026/S-0001AA

Register stock and assign multiple
attributes, example 2

TSM/E1/1212123001C5-1212123500
/A-50/B-1/P-EB7026/S-3143RM

Assign multiple attributes

TSM/E1/A-50/B-1/S-0001AA

Display the document bank

TSD

Display the document bank of a remote
location

TSD/STNCE1A0900

Display a stock reference

TSD/E1

Display all stock for a specific stock type

TSD/E

Register unallocated stock, example 1

TSM/E/1212120401C2-200

Register unallocated stock, example 2

TSM/E/1212120401C2-1212120600

Allocate stock from unallocated stock

TSM/E1/1

© 2012 Amadeus s.a.s - All rights reserved

191

Amadeus Cryptic Entries Reference Guide July 2012

Allocate new stock, delete previous
allocated stock, example 1

TSM/E1/1212122001C1-1000/X

Allocate new stock, delete previous
allocated stock, example 2

TSM/E1/1212122001C1-1212123000/X

Allocate new stock, void previous allocated TSM/E1/1212122001C1-1000/V
stock, example 1
Allocate new stock, void previous allocated TSM/E1/1212122001C1-1212123000/V
stock, example 1
Allocate new stock, update attributes, void
previous stock, example 1

TSM/E1/1212122001C1-500/P-AB4321
/A-50/B-2/V

Allocate new stock, update attributes, void
previous stock, example 2

TSM/E1/1212122001C1-1212122500
/P-AB4321/A-50/B-2/V

Allocate stock from unallocated stock,
unallocate previous stock

TSM/E1/2/U

Adjust allocated stock backwards

TSN/E1/423

Adjust next number to print, delete unused
documents

TSN/E1/203/X

Adjust next number to print, void unused
documents

TSN/E1/203/V

Remove a stock reference of allocated
stock

TSX/E1/X

Remove an unallocated stock range

TSX/E/2

Remove a stock reference, unallocate the
stock range

TSX/E1/U

Remove a stock reference, void the stock
range

TSX/E1/V

Delete all stock ranges for a stock type (no TSX/E/ALL
stock currently allocated)
Delete all allocated and unallocated stock
ranges for a stock type

TSX/E/ALL/X

Sales Reports
Summary sales period report

TJS

Item sales period report (BSP)

TJI

Weekly ARC report (ARC)

TJI

Daily report

TJD

Query report

TJQ

192

Edition 9.2

Amadeus Central Ticketing Platform
Cross-reference report

TJX

Consolidated sales report list
This entry is market-specific.

TJL

Transaction report, from the query report

TJT/I-3218

Transaction report from the query report, for another
office

TJT/I-2247/SOF-BKKLT2105

Transaction report, by ticket number

TJT/TK-4510000035

History report
(specific Amadeus Central Ticketing users only)

TJH

Cash report
(specific Amadeus Central Ticketing airline agents
only)

TJC

Form of payment report
(specific Amadeus Central Ticketing airline agents
only)

TJF

Net remit report

TJN

Sales Report Options
All agents in another office

TJD/SOF-NYCUS2100

All offices sharing the same IATA (agency) number

TJI/SAN

Specific agent sign in your office

TJQ/SAS-0801CM

All agents in your office

TJS/SOF

Specific agent sign in a remote office

TJI/SAS-O8O1CM
/P-NYCUS2100

Alternative currency

TJD/C-USD

Report for a specific date

TJD/D-13DEC

Display a closed sales report by period (TJI and TJS only)

TJI/H-2

Display a closed sales report by report number (TJI and TJS
only)

TJI/HNU-596

Report for all agents in your office for a specific date (TJI in the
US only)

TJI/SOF/D-27OCT

Report for all documents issued using an incentive ticketing
method (TJQ only)

TJQ/N

Report for all documents issued on specific pre-printed airline
stock

TJD/T-LH

Report for a specific date range (option applies for TJQ and
TJN only)

TJQ/D-12MAY15MAY

© 2012 Amadeus s.a.s - All rights reserved

193

Amadeus Cryptic Entries Reference Guide July 2012

Document or sequence number (option applies for TJQ and
TJN only)

TJQ/F-1234567890

Group of transaction types (option applies for TJQ and TJN
only)

TJQ/QTX-SALE

Transaction type (option applies for TJQ and TJN only)

TJQ/QTC-TKTT

Transaction type and date (option applies for TJQ and TJN
only)

TJQ/QTC-TKTT/D-15MAY

Domestic (DOM) or international (INT) sales indicator (option
applies for TJQ and TJN only)

TJQ/QSI-DOM

Form of payment (option applies for TJQ and TJN only)

TJQ/QFP-CC

Credit card company (option applies for TJQ and TJN only)

TJQ/QCC-VI

Validating airline, neutral stock (option applies for TJN, TJQ
and TJI only)

TJQ/QVP-BA

Report of voided documents, for the current sales period
(option applies for TJQ and TJN only)

TJQ/V

Report of voided documents, for a specific date range (option
applies for TJQ and TJN only)

TJQ/V-15DEC30DEC

Report of voided documents, for a specific date (option applies
for TJQ and TJN only)

TJQ/V-19FEB19FEB

Report in reverse order (option applies for TJQ and TJN only)

TJQ/R

Report for a specific client code (option applies for TJQ and
TJN only)

TJQ/QCL-128530

Cross-reference report, invoice numbers and their associated
ticket numbers

TJX/XIT

Cross-reference report, ticket numbers and their associated
stock control numbers

TJX/XTS

Cross-reference report, stock control numbers and their
associated ticket numbers

TJX/XST

Cross-reference report, find the stock control number for a
specific ticket

TJX/XTS-1234567890

Cross-reference report, find the ticket number for a specific
stock control number

TJX/XST-1234567890

Cross-reference report, find the invoice number for a specific
ticket number

TJX/XTI-1234567890

194

Edition 9.2

Amadeus Central Ticketing Platform
Cross-reference report, find the ticket number for a specific
invoice number

TJX/XIT-1234567890

Cross-reference report in reverse order

TJX/R

Closing a Sales Report
TRCS

Close a sales report

Printing Sales Reports
Print a displayed sales report

TJP

Print a sales report on a printer other than the default printer

TJP/PRT-AB1234

Print a sales report (query report) without displaying it

WRA/TJQ

Printing/Reprinting Accounting Coupons from the Query Report
The following entries are available to certain Amadeus Central Ticketing markets only.

Print or reprint accounting coupons for
a specific item from the query report

TRCP/I-728

Print or reprint accounting coupons for
multiple items from the query report

TRCP/I-788,810,815

Print or reprint accounting coupons for
a range of items from the query report

TRCP/I-701-750

Print or reprint accounting coupons for
a range and multiple items from the
query report

TRCP/I-720-730,788,790

Print or reprint accounting coupons for
multiple ranges (up to four) from the
query report

TRCP/I-320-325,410-415,560-565,735740

Print or reprint accounting coupons for
multiple ranges and items (up to four)
from the query report

TRCP/I-320-325,328,410-415,501

Print or reprint accounting coupons by
issue date (documents must still be
available in the corresponding query
report)

TRCP/D-10JUN

Print or reprint accounting coupons for
a range and multiple items from the
query report on a specific broadcast
printer (BD0456 = six-digit printer
identification)

TRCP/I-720-750,790,810/PRT-BD0456

© 2012 Amadeus s.a.s - All rights reserved

195

Amadeus Cryptic Entries Reference Guide July 2012

Print or reprint accounting coupons on
a specific broadcast printer by issue
date (BD0456 = six-digit printer
identification)

TRCP/D-10JUN/PRT-BD0456

Print or reprint specific accounting
coupons for an item from the query
report (You can specify multiple
coupons. Only the specified coupons
are printed.)

TRCP/I-728/C-UI

Print or reprint specific accounting
TRCP/D-10JUN/C-UI
coupons by issue date (You can specify
multiple coupons. Only the specified
coupons are printed.)
Print or reprint specific accounting
coupons for a range and multiple items
from the query report on a specific
broadcast printer (BD0456 = six-digit
printer identification, only the specified
coupons are printed)

TRCP/I-720-750,790,810/PRT-BD0456/
C-UI

Print or reprint specific accounting
coupons by issue date on a specific
broadcast printer (BD0456 = six-digit
printer identification, only the specified
coupons are printed)

TRCP/PRT-BD0456/D-10JAN/C-UI

Print Queue
Display print queue A1

PQD/A1

Display the print queue for a remote office

PQD/A1/STMIALT0105

Open print queue

PQO/A1

Close print queue

PQC/A1

Rearrange the print queue, move item 7 to position 2

PQR/A1/7/2

Delete items 2 to 7 from print queue F2

PQX/F2/2-7

Delete all items from print queue A2

PQX/A2/ALL

Transfer all items from print queue A2 to A1

PQT/A2/A1

Print a specific item on the print queue next

PQN/A2/6

You can also use the PQO, PQC, PQR, PQN, PQT and PQX entries for remote offices.

Printer Status
As a host office you can use all TZ entries for a satellite office by adding the /ST option to the end
of your entry.

196

Edition 9.2

Amadeus Central Ticketing Platform
Display status of the ticket delivery mechanism (TDM)

TZD

Stop the ticket delivery

TZSTOP

Start the ticket delivery

TZSTART

Purge item from the TDM

TZPURGE

Purge item from the TDM - nothing printed

TZPURGE/XREF-NONE

Purge item from the TDM - for a specific printer
address, nothing printed

TZPURGE/SA2520/XREF-NONE

Purge item from the TDM - last physically printed stock
control number

TZPURGE/XREF-1234567890

Purge item from the TDM - for a specific printer
address, last physically printed stock control number

TZPURGE/SA2520/XREF1234567890

Reprint item in the TDM

TZREPRINT

Reprint item in the TDM - nothing printed

TZREPRINT/XREF-NONE

Reprint item in the TDM - for a specific printer address,
nothing printed

TZREPRINT/SA2520/XREF-NONE

Reprint item in the TDM - last physically printed stock
control number

TZREPRINT/XREF-1234567890

Reprint item in the TDM - for a specific printer address,
last physically printed stock control number

TZREPRINT/SA2520/XREF1234567890

Recover item from the TDM

TZRECOVER/4

Recover item from the TDM for a specific printer
address

TZRECOVER/SA2520/4

Display the ticket delivery mechanism for a satellite
office

TZD/STTYOJL2200

Registering Documents Manually
Register a manual ticket sale from a PNR, if there is only
one FH element in the PNR

TRMD/TKTM

Register a manual ticket sale from a PNR, for a specific
FH element line number

TRMD/TKTM/L8

Register a manual ticket sale from a PNR and send an
AIR to back office

TRMD/TKTM/ZA

Register a manual ticket sale from a PNR and override
back office interface

TRMD/TKTM/ZX

Register an MCO/Amadeus Virtual MCO from a PNR, if
there is only one FH element in the PNR

TRMD/MCOM

Register an MCO/Amadeus Virtual MCO from a PNR, for TRMD/MCOM/L8
a specific FH element line number

© 2012 Amadeus s.a.s - All rights reserved

197

Amadeus Cryptic Entries Reference Guide July 2012

Manually register an Electronic
Miscellaneous Document (EMD) for
excess baggage, for a specific FHP
element line number

TRMD/XSBM/L7

Manually register an Electronic
TRMD/MCOM/L7
Miscellaneous Document (EMD) for
all other EMD types, for a specific
FHP element line number
Register a manual ticket sale at a satellite office (US only) TRMD/TKTM/STNYCE42345
Register a full refund from the PNR

TRMD/RFND

Register a full refund from the PNR for a specific FH
element line number
Register a full refund from the PNR (US only)

TRMD/RFND/L8

Register a full refund from the PNR for a specific FH
element line number (US only)

TRMD/RENM/L8

TRMD/RENM

Registering Documents with the Proforma Method
For more information on how to fill in a proforma mask, enter HEPROFORMAMASK in the
distribution system.

Display a list of proforma documents available to your office

TVL

Display a proforma mask by proforma code

TV/MCOD

Display a proforma mask by proforma number

TV/7

Cancelling/Reinstating Documents
Cancel a sale, exchange or refund from a PNR
with only one FA/FH element

TRDC

Cancel a sale, exchange or refund from a PNR by
FA/FH element line number

TRDC/L8

Cancel a sale, exchange or refund item from the
query report

TRDC/3

Cancel multiple items from the query report
(up to four items for electronic documents to avoid
timeout issues)

TRDC/1,3,6

Cancel a range of items from the query report
(up to four items for electronic documents to avoid
timeout issues)

TRDC/1-3

Cancel multiple items and a range from the query
report
(up to four items for electronic documents to avoid
timeout issues)

TRDC/1,3-4

198

Edition 9.2

Amadeus Central Ticketing Platform
Cancel a sale, exchange or refund by document
number

TRDC/TK-1234567890

Cancel a sale, exchange or refund from the PNR
without updating the e-ticket/EMD coupon status
(market-specific)

TRDC/SR

Cancel a sale, exchange or refund from the PNR
by FA/FH element line number without updating
the e-ticket/EMD coupon status
(market-specific)

TRDC/L6/SR

Cancel a sale, exchange or refund from the query
report without updating the e-ticket/EMD coupon
status (market-specific)

TRDC/2587/SR

Cancel a sale, exchange or refund by document
number without updating the e-ticket/EMD coupon
status (market-specific)

TRDC/TK-1234567890/SR

Reinstate a canceled sale from a PNR with only
TRDR
one FA/FH element (market-specific. Not available
for electronic tickets and EMDs.)
Reinstate a canceled sale from a PNR by FA/FH
element line number (market-specific. Not
available for electronic tickets and EMDs.)

TRDR/L8

Reinstate a canceled sale from the query report
TRDR/4
(market-specific. Not available for electronic tickets
and EMDs.)
Reinstate multiple canceled sales from the query
report (market-specific. Not available for electronic
tickets and EMDs.)

TRDR/1,3,6 or TRDR/1-3 or
TRDR/1,3-6

Reinstate a canceled sale by document number
TRDR/TK-1234567890
(market-specific. Not available for electronic tickets
and EMDs.)

© 2012 Amadeus s.a.s - All rights reserved

199

Amadeus Cryptic Entries Reference Guide July 2012

Sale Type Codes
Canceled sale (canceled same day as issue)

CANX

Canceled sale with reversal (canceled after day of issue)

CANR

System voids, electronic ticket rejection

CANN

Canceled proforma document

CANP

Automated associated Electronic Miscellaneous Document (EMD-A) sale EMDA
Automated standalone Electronic Miscellaneous Document (EMD-S) sale EMDS
Manual paper MCO and manual EMD sale

MCOM

Automated MCO sale/Amadeus Virtual MCO sale

MD50

Manual PTA document

PTAM

Automated ticket sale (OP)TAT

TKTA

Automated ticket sale (OP)ATB

TKTB

Manual ticket sale (OP)TAT

TKTM

Electronic ticket sale

TKTT

Tour order document

TORM

Travel Agent Service Fees

TASF

Manual Excess Baggage Ticket and manual EMD Sale for excess
baggage

XSBM

Refund Type Codes
Manual refund (US only)

RENM

Manual and automated refund

RFND

Canceled Refund (manual and automated)

RFNX

Not Reported Refund

RFN0

Adjustment Type Codes
Agency credit memo
Travel agents automated deduction (US only)

ACMA

Agency debit memo

ADMA

Commission recall statement

RCMS

200

TAAD

Edition 9.2

Amadeus Central Ticketing Platform
Inventory Type Codes
CANX

Canceled non-issued (OP)TAT ticket

Canceled sale with reversal (canceled after the document has CANR
been reported to the BSP/ARC)
Canceled system generated logical ticket number (ATB)

CANN

Printed stock control number (in the case of refunded or
exchanged flight coupons of an electronic ticket)

PSCN

Canceled non-issued (OP)ATB stock control coupon

VSCN

Regenerated stock control number (in the case of reprinted
ATB audit, agent or passenger coupons)

RSCN

Boarding pass

BPAS

AMADEUS AUTOMATED REFUNDS
Processing a Full Refund
By document number

TRF125-1234567890/FULL

From a PNR

TRF/L6/FULL

From the query report

TRF/I-121/FULL

With a cancellation penalty by amount

TRF125-1234567890/FULL/CP100.00A

With a cancellation penalty in percentage

TRF125-1234567890/FULL/CP10

With a cancellation penalty by commission TRF125-1234567890/FULL/CP50/CM8
Initiating a full refund for an EMD (to
process the refund, you enter TRFP)

TRF125-1234567890/EMD

Initiating a Partial Refund and Displaying the Refund Record
By document number

TRF125-1234567890

By EMD number
TRF125-1234567890/EMD
(This entry can also be used to initiate a full
refund)
From a PNR

TRF/L6

From the query report

TRF/I-121

Initiating a Tax-only Refund
By document number

TRF125-1234567890/TAX

From a PNR

TRF/L6/TAX

From the query report

TRF/I-121/TAX

© 2012 Amadeus s.a.s - All rights reserved

201

Amadeus Cryptic Entries Reference Guide July 2012

Initiating an Involuntary Refund
By document number (airline agents only)

TRF125-1234567890/INVOL

From a PNR (airline agents only)

TRF/L6/INVOL

From the query report (airline agents only)

TRF/I-121/INVOL

Initiating a Zero Refund
By document number (airline agents only)

TRF220-1234567890/ZERO

From a PNR (airline agents only)

TRF/L6/ZERO

From the query report (airline agents only)

TRF/I-121/ZERO

Initiating a Cover Refund
By document number (airline agents only)

TRF220-1234567890/COVER

By EMD number

TRF220-1234567890/COVER

From a PNR (airline agents only)

TRF/L6/COVER

From the query report (airline agents only)

TRF/I-121/COVER

From the multiple document numbers list
(airline agents only)

TRF/I-02/COVER

Processing a Not-reported Refund
By document number
(e-tickets only)

TRF220-1234567890/NOREP

From a PNR (e-tickets only)

TRF/L6/NOREP

From the query report (e-tickets only)

TRF/I-121/NOREP

General Refund Entries
Redisplay the refund record

TRF

Display the refundable tax record

TRFT

Display the refundable Airline Ticketing Fees record
(airline agents only)

TRFOB

Process and print or reprint a refund

TRFP

Process and print a refund on a specific printer

TRFPJA2580

Process and print a refund for a specific stock range reference

TRFP/XE1

Ignore a refund record

TRFIG

Display a processed refund record from a multiple document
numbers list

TRF/I-2

202

Edition 9.2

Amadeus Central Ticketing Platform
Cancelling a Refund
Cancel a refund from the PNR

TRDC

By FA/FH element line number

TRDC/L3

From the query report

TRDC/3

For multiple items from the query report

TRDC/1,3,6

For a range of items from the query report

TRDC/1-3

Multiple items and a range from the query report

TRDC/1,3-4

By document number

TRDC/TK-1234567890

Cancel a refund from the PNR without updating the
e-ticket/EMD coupon status (market-specific)

TRDC/SR

Cancel a refund from the PNR by FA/FH element line
number without updating the e-ticket/EMD coupon status
(market-specific)

TRDC/L6/SR

Cancel a refund from the query report without updating the TRDC/2587/SR
e-ticket/EMD coupon status (market-specific)
Cancel a refund by document number without updating
the e-ticket/EMD coupon status (market-specific)

TRDC/TK-1234567890/SR

Updating the Refund Record for a Partial Refund
Refund number

TRFU/R12512345678903

Passenger name

TRFU/NMWATSON KEVIN MR

Date of issue

TRFU/I25JAN09

Add document numbers

TRFU/DA2

Delete document numbers

TRFU/DX2

Check digit
Add TKT/DOC coupons (not updateable for e-tickets)

TRFU/D1DG2

Delete TKT/DOC coupons (not updateable for e-tickets)

TRFU/DX1C34/DX2C12

Document type

TRFU/TKTY

Itinerary

TRFU/SD

Fare paid

TRFU/F1000.00

Fare used

TRFU/U500.00

Commission percentage

TRFU/FM9

Commission percentage on a net fare

TRFU/FM9N

Commission amount

TRFU/FM100.00A

Cancellation penalty in percentage

TRFU/CP50

Cancellation penalty by amount

TRFU/CP50.00A

© 2012 Amadeus s.a.s - All rights reserved

TRFU/D1C34/D2C12

203

Amadeus Cryptic Entries Reference Guide July 2012

Cancellation penalty commission in percentage

TRFU/CM9

Cancellation penalty commission: amount

TRFU/CM100.00A

Miscellaneous fee

TRFU/MF25.00

Add specific tax

TRFU/TA10.00GB

Add US Flight Segment Tax

TRFU/TA10.00ZPMIA2

Add Passenger Facility Charge tax

TRFU/TA10.00XFJFK4.5

Update existing tax

TRFU/TU4-10.00

Delete specific tax

TRFU/TX9

Delete range of taxes

TRFU/TX1-12

Add Airline Ticketing Fee (airline agents only)

TRFU/OBA10.00OBFCA

Add Airline Ticketing Fee and taxes (airline agents only)

TRFU/OBA10.00OBFCA12.00
VA8.00GB

TRFU/OBX3
Delete multiple Airline Ticketing Fees (airline agents only) TRFU/OBX3-5
Delete Airline Ticketing Fee (airline agents only)
Tour code

TRFU/TCIT8LH2TOUR11

Net fare (market-specific)

TRFU/NF1000.00

Form of payment (up to three): cash (1)

TRFU/FP1CASH

Form of payment (up to three): credit card (2)

TRFU/FP2CCVI400012345678
9010/1211

Form of payment amount for FOP number 1

TRFU/FPA11000.00

Original issue

TRFU/FO1251234567890LHR
17JAN1023205980

Remarks
Airline authority (airline code for refund authorization)

TRFU/RMFREEFLOW TEXT

Equivalent currency refund

TRFU/CURUSD1.45

Indicate a currency code

TRFU/CURGBP

TRFU/AA10C504Q59QBXE9

AMADEUS TICKET CHANGER REFUND
These entries apply to offices using Amadeus Automated Refunds and Amadeus Ticket
Changer.

Initiating an ATC Refund and Displaying the Refund
Record
By e-ticket number

204

TRF125-1234567890/ATC

Edition 9.2

Amadeus Central Ticketing Platform
By paper ticket number (single ticket)

TRF125-1234567890*90C34/ATC

By paper ticket number (conjunction ticket)

TRF125-1234567890*90C34-91C1234/ATC

From the PNR for an e-ticket by FA/FH
element line number

TRF/L6/ATC

From the PNR for a paper ticket (single
ticket) by FA/FH element line number

TRF/L6*90C34/ATC

From the PNR for a paper ticket
(conjunction ticket) by FA/FH element line
number

TRF/L6*90C34-91C1234/ATC

From the query report

TRF/I-121/ATC

Options for Initiating an ATC Refund and Displaying the Refund Record
By e-ticket number for an e-ticket issued on TRF125-1234567890/T-BA/ATC
specific airline stock
(where BA is the two-character airline code
of the ticket stock provider, British Airways)
By paper ticket number (single ticket) for a
paper ticket issued on specific airline stock

TRF125-1234567890*90C34/T-BA/ATC

By paper ticket number (conjunction ticket)
for a paper ticket issued on specific airline
stock

TRF125-1234567890*90C34-91C1234
/T-BA/ATC

From the PNR by FA/FH element line
number for an e-ticket issued on specific
airline stock

TRF/L6/T-BA/ATC

From the PNR by FA/FH element line
number for a paper ticket (single ticket)
issued on specific airline stock

TRF/L6*90C34/T-BA/ATC

From the PNR by FA/FH element line
number for a paper ticket (conjunction
ticket) issued on specific airline stock

TRF/L6*90C34-91C1234/T-BA/ATC

From the query report issued on specific
airline stock

TRF/I-121/T-BA/ATC

© 2012 Amadeus s.a.s - All rights reserved

205

Amadeus Cryptic Entries Reference Guide July 2012

Processing an ATC Refund Without Displaying the
Refund Record
By e-ticket number

TRF125-1234567890/ATC/FULL

By paper ticket number (single ticket)

TRF125-1234567890*90C34/ATC/FULL

By paper ticket number (conjunction ticket) TRF125-1234567890*90C34-91C1234/ATC
/FULL
From the PNR for an e-ticket by FA/FH
element line number

TRF/L6/ATC/FULL

From the PNR for a paper ticket (single
ticket) by FA/FH element line number

TRF/L6*90C34/ATC/FULL

From the PNR for a paper ticket
(conjunction ticket) by FA/FH element line
number

TRF/L6*90C34-91C1234/ATC/FULL

From the query report

TRF/I-121/ATC/FULL

Options for Processing an ATC Refund Without Displaying the Refund
Record
By e-ticket number for an e-ticket issued on TRF125-1234567890/T-BA/ATC/FULL
specific airline stock
(where BA is the two-character airline code
of the ticket stock provider, British Airways)
By paper ticket number (single ticket) for a
paper ticket issued on specific airline stock

TRF125-1234567890*90C34/T-BA/ATC
/FULL

By paper ticket number (conjunction ticket)
for a paper ticket issued on specific airline
stock

TRF125-1234567890*90C34-91C1234
/T-BA/ATC/FULL

From the PNR by FA/FH element line
number for an e-ticket issued on specific
airline stock

TRF/L6/T-BA/ATC/FULL

From the PNR by FA/FH element line
number for a paper ticket (single ticket)
issued on specific airline stock

TRF/L6*90C34/T-BA/ATC/FULL

From the PNR by FA/FH element line
number for a paper ticket (conjunction
ticket) issued on specific airline stock

TRF/L6*90C34-91C1234/T-BA/ATC/FULL

From the query report issued on specific
airline stock

TRF/I-121/T-BA/ATC/FULL

206

Edition 9.2

Amadeus Central Ticketing Platform
General Refund Entries
Redisplay the refund record

TRF

Display the refundable tax record

TRFT

Display the refundable Airline Ticketing Fees record
(airline agents only)

TRFOB

Process and print or reprint a refund

TRFP

Process and print a refund on a specific printer

TRFPJA2580

Process and print a refund for a specific stock range reference

TRFP/XE1

Ignore a refund record

TRFIG

Display a processed refund record from a multiple document
numbers list

TRF/I-2

Cancelling a Refund
Cancel a refund from the PNR

TRDC

By FA/FH element line number

TRDC/L3

From the query report

TRDC/3

For multiple items from the query report

TRDC/1,3,6

For a range of items from the query report

TRDC/1-3

Multiple items and a range from the query report

TRDC/1,3-4

By document number

TRDC/TK-1234567890

Cancel a refund from the PNR without updating the
e-ticket/EMD coupon status (market-specific)

TRDC/SR

Cancel a refund from the PNR by FA/FH element line
number without updating the e-ticket/EMD coupon status
(market-specific)

TRDC/L6/SR

Cancel a refund from the query report without updating the TRDC/2587/SR
e-ticket/EMD coupon status (market-specific)
Cancel a refund by document number without updating
the e-ticket/EMD coupon status (market-specific)

TRDC/TK-1234567890/SR

Updating the Refund Record for a Partial Refund
Refund number

TRFU/R12512345678903

Passenger name

TRFU/NMWATSON KEVIN MR

Date of issue

TRFU/I25JAN09

Add document numbers

TRFU/DA2

Delete document numbers

TRFU/DX2

Check digit

TRFU/D1DG2

© 2012 Amadeus s.a.s - All rights reserved

207

Amadeus Cryptic Entries Reference Guide July 2012

Add TKT/DOC coupons (not updateable for e-tickets)

TRFU/D1C34/D2C12

Delete TKT/DOC coupons (not updateable for e-tickets)

TRFU/DX1C34/DX2C12

Document type

TRFU/TKTY

Itinerary

TRFU/SD

Fare paid

TRFU/F1000.00

Fare used

TRFU/U500.00

Commission percentage

TRFU/FM9

Commission percentage on a net fare

TRFU/FM9N

Commission amount

TRFU/FM100.00A

Cancellation penalty in percentage

TRFU/CP50

Cancellation penalty by amount

TRFU/CP50.00A

Cancellation penalty commission in percentage

TRFU/CM9

Cancellation penalty commission: amount

TRFU/CM100.00A

Miscellaneous fee

TRFU/MF25.00

Add specific tax

TRFU/TA10.00GB

Add US Flight Segment Tax

TRFU/TA10.00ZPMIA2

Add Passenger Facility Charge tax

TRFU/TA10.00XFJFK4.5

Update existing tax

TRFU/TU4-10.00

Delete specific tax

TRFU/TX9

Delete range of taxes
Add Airline Ticketing Fee (airline agents only)

TRFU/TX1-12

Add Airline Ticketing Fee and taxes (airline agents only)

TRFU/OBA10.00OBFCA12.00
VA8.00GB

Delete Airline Ticketing Fee (airline agents only)

TRFU/OBX3

TRFU/OBA10.00OBFCA

Delete multiple Airline Ticketing Fees (airline agents only) TRFU/OBX3-5
Tour code
Net fare (market-specific)

TRFU/TCIT8LH2TOUR11

Form of payment (up to three): cash (1)

TRFU/FP1CASH

Form of payment (up to three): credit card (2)

TRFU/FP2CCVI400012345678
9010/1211
TRFU/FPA11000.00

Form of payment amount for FOP number 1

TRFU/NF1000.00

Original issue

TRFU/FO1251234567890LHR
17JAN1023205980

Remarks
Airline authority (airline code for refund authorization)

TRFU/RMFREEFLOW TEXT

Equivalent currency refund

TRFU/CURUSD1.45

Indicate a currency code

TRFU/CURGBP

208

TRFU/AA10C504Q59QBXE9

Edition 9.2

Amadeus Central Ticketing Platform
AMADEUS REMOTE TICKETING
Note: Remote ticketing (STP, STDO, SEL and EUSTP) for air travel is no longer allowed in BSP
markets.

Sending a Document Print Request to a Remote Site
Ticket issuance using the Amadeus Office
ID (not in the US)

TTP/STMILIG2100

Ticket issuance using the distribution profile TTP/STIBM5
record ID
MCO issuance by Amadeus office ID

TTM/STMILIG2100

MCO issuance by DPR ID

TTM/STIBM5

Invoice print

INV/IBM5

Itinerary print

IBP/IBM5

Duplicate invoice

IBP/D/IBM5

Duplicate itinerary

IEP/D/IBM5

Ticket, invoice and duplicate invoice

TTP/IBP/D/IBM5

Boarding pass

BPA/IBM5

Ticket and invoice

TTP/INV/IBM5

Ticket, Miscellaneous Document and
invoice

TTP/TTM/INV/IBM5

Creating the Document Bank for a Remote Site
Register ticket stock numbers for a remote
site

TSM/E1/1234567890C51234568300/STNYCUS2101

Register invoice stock numbers for a remote TSM/IN1/1234567890site
1234569000/STNYCUS2101
Register ticket stock numbers with attributes
for a remote site

© 2012 Amadeus s.a.s - All rights reserved

TSM/E1/1234567890C5-12345678300
/P-EB7026/B-2/STNYCUS2101

209

Amadeus Cryptic Entries Reference Guide July 2012

The Distribution Profile Record (DPR)
Create a DPR with split-coupon distribution DSCA/IBM5/NYCUS2101S-E1-CR
/NYCUS2102H-E3-UIF
Create a DPR with all coupons to the same DSCA/IBM5/NYCUS2101S-E1-*
location
Create a DPR with (OP)ATB ticket, invoice, DSCA/IBM5/NYCUS2101B-TKT-E1-*
no specific printer, no split coupons
/NYCUS2101B-INV
Create a DPR with (OP)ATB ticket, invoice, DSCA/IBM5/NYCUS2103S-TKT-E1no specific printer, split coupons
CR/NYCUS2101H-TKT-E1-UIF
/NYCUS2102H-INV
Display all DPRs for your office

DSCD

Display a specific DPR

DSCD/IBM5

Delete a specific DPR

DSCX/IBM5

Delete all DPRs for your office

DSCX

Sales Reports at Remote Sites
The entries below give sales reports for all agents.

Sales report for host and all satellite and
TDO offices

TJS/SOF

Sales report for host and all satellite and
TDO offices, specific date

TJI/SOF/D-21OCT

Sales report for all satellite offices

TJD/SOF/P

Sales report for all TDO offices (not for TJS)

TJQ/SOF/O

Sales report for specific satellite office

TJX/SOF/P-BKKLT2105

Sales report for specific branch or remote
office

TJN/SOF-BKKLT2105

Transaction report (from the query report) for TJT/I-224/SOF-BKKLT2105
specific branch or remote office
Consolidated report list for specific branch or TJL/SOF-BKKLT2105
remote office (market-specific)

210

Edition 9.2

Amadeus Electronic Ticketing
Issuing Electronic Tickets
For more information on how to issue Electronic Miscellaneous Documents, see 'Issuing Electronic
Miscellaneous Documents (EMD)'. For more TTP entry options, see 'Issuing Tickets'.

Override the system default and issue a paper ticket
(airline agents and US market only)

TTP/PT

Override the system default and issue an electronic ticket

TTP/ET

Issue an electronic ticket for a specific TST

TTP/T2/ET

Issue an electronic ticket for specific segments

TTP/S3-4/ET

Override the TST fare condition to issue a paper ticket
(airline agents and US market only)

TTP/OPT

Override the TST fare condition to issue an e-ticket

TTP/OET

Revalidate an electronic ticket (short entry)
This entry is airline-specific.

TTP/ETRV

Revalidate an electronic ticket (long entry)
This entry is airline-specific.

TTP/ETRV/L10/S3-4/E3-4

Issue a paper ticket from an active ET record (airline
agents and US market only)

TWP

Issue a paper ticket from an active ET record, using a
specific stock range (airline agents and US market only)

TWP/XE1

Displaying Electronic Ticket Records
From a retrieved PNR

TWD

From a retrieved PNR by FA/FHE element line
number

TWD/L10

Without a retrieved PNR by e-ticket number

TWD/TKT005-1234567890

Without a retrieved PNR by phone number,
travel date, and passenger name
(The two-character airline code /Vxx is optional
for airline agents.)

TWD/VDL/ORG999888777/20AUGBUCKMAN/ROBERT

Without a retrieved PNR by frequent traveler
number (numerics only) and travel date
(The two-character airline code /Vxx is optional
for airline agents.)

TWD/VDL/FTI12345678/20AUG

© 2012 Amadeus s.a.s - All rights reserved

211

Amadeus Cryptic Entries Reference Guide July 2012

Without a retrieved PNR by form of payment,
travel date, and passenger name
(The two-character airline code /Vxx is optional
for airline agents.)

TWD/VDL/FOPCCVI4012122222222226
/20AUG-BUCKMAN/ROBERT

Without a retrieved PNR by flight number, trip,
and passenger name information
(The two-character airline code /Vxx is optional
for airline agents.)

TWD/VCO/FLT477/20AUGMIALAXBUCKMAN/ROBERT

Without a retrieved PNR by form of identification TWD/VLA/FOID-FF12345678
(FOID) (validating airline must be an Amadeus
Electronic Ticket Server user)
From a list of ET records

TWD/3

Redisplay an ET record

TWDRT

Redisplay the list of ET records

TWDRL

Redisplay a PNR from an ET Record

RT*E

Display an old ET record from a new ET record

TWD/O*

Display the tax details panel

TWD/TAX

Displaying Electronic Ticket Record History
Display the history from an active ET record

TWH

Amending the Electronic Ticket Record Status
The following entries are airline specific and apply to electronic tickets only.

Amend an ET record status from the ET record
display

TWX/REVERT

Amend an ET record status from the query
report

TWX/REVERT/I-035

Voiding Electronic Tickets with the TWX Entry
The TWX entry is not applicable for EMDs. For more information on how to cancel electronic tickets
and EMD sales, exchanges or refunds with the TRDC entry, see 'Cancelling/Reinstating
Documents'.

Void an e-ticket with the TWX entry

TWX

Void an e-ticket in the query report, after
system timeout

TWX/N

Refunding Electronic Tickets Manually
These entries are not applicable for EMDs. For more information on how to refund EMDs and etickets automatically, see 'Amadeus Automated Refunds'.

212

Edition 9.2

Amadeus Electronic Ticketing
Manually refund an e-ticket (full refund)

TWREF/FULL

Manually refund an e-ticket (partial refund)
Reprint an ET-REA (market-specific)

TWREF
TWR/REA

E-Ticket Management Entries for Airline Offices
Force back airport control from the TWA/FCS/E1-2/S-O/Z-CHECK AVAILABILITY OF
airline's DCS in preparation for
COUPONS
servicing an ET
Force the status of an e-ticket
coupon (Amadeus ETS-hosted
carriers)

TWA/FCS/E1-2/S-O/Z-FREE FLOW TEXT

Update the status of coupon 2 to
exchanged (E)

TWA/FCS/E2/S-E/Z-SYSTEM ERROR

Update the status of coupon 1 to
flown (F) (replace YY by the twocharacter airline code)

TWA/FCS/E1/S-F/CCYY/FN4550
/DF01JAN10/CSY/RTSYDHKG
/Z-PAX UPLIFTED PRIOR TO TKT

Update the status of coupon 2 to
refunded (R)

TWA/FCS/E2/S-R/Z-SYSTEM ERROR

Update the status of coupon 1 to
suspended (S)

TWA/FCS/E1/S-S/Z-PENDING INVESTIGATION

Update coupon 1 status to open
(O) (entry valid only when the
current status is suspended.)

TWA/FCS/E1/S-O/Z-PAX CLEARED TO TRAVEL

Get airport control for a single
coupon

TWA/GAC/E2

Get airport control for multiple
coupons

TWA/GAC/E1-2

Get airport control for a single
coupon with involuntary indicator

TWA/GAC/E3/IVI

Redirect airport control for a single TWA/RDC/E2/RYY
coupon (replace YY by the twocharacter airline code)
Redirect airport control for multiple TWA/RDC/E1-2/RYY
coupons
(replace YY by the two-character
airline code)
Redirect airport control for a single TWA/RDC/E3/RYY/IVI
coupon with involuntary indicator
(replace YY by the two-character
airline code)

© 2012 Amadeus s.a.s - All rights reserved

213

Amadeus Cryptic Entries Reference Guide July 2012

Test e-ticket eligibility without
specifying a passenger type code
(Specific Amadeus ETS-hosted
carriers only)

TWA/CHECK

Test e-ticket eligibility by
specifying a passenger type code
(INF = Infant)
(Specific Amadeus ETS-hosted
carriers only)

TWA/CHECK/P-INF

E-Ticket Management Entries for Airline Control Desks
Force an update to the status of an e-ticket
coupon (see also 'e-Ticket Management
Entries for Airline Offices')

TWC/FCS/E2-4,6/S-O/Z-FREE FLOW
TEXT

Force coupon transmission

TWC/FCT/E2/Z-FREE FLOW TEXT

Lock all e-tickets for a specific flight

TWC/ELL/VBA/BA352/19JUN/LHR/NCE

Unlock all e-tickets for a specific flight

TWC/ELU/VBA/BA354/20JUL/NCE/LHR

Lock the currently displayed e-ticket

TWC/ELL

Unlock the currently displayed e-ticket

TWC/ELU

Lock an agency by Amadeus office ID

TWC/AGL/VBA/NCEAX2106

Lock an agency by IATA number

TWC/AGL/VBA/23205980

Unlock an agency by Amadeus office ID

TWC/AGU/VBA/NCEAX2106

Unlock an agency by IATA number

TWC/AGU/VBA/23205980

Add an office as Control Desk to the Amadeus
Electronic Ticketing Server

TWC/ACD/VBA/NCEBA0985

Remove an office as Control Desk from the
Electronic Ticketing Server

TWC/RCD/VBA/98765432

Add an e-ticket boarding point

TWC/ABP/VBA/MDI/BLHR/DII

Remove an e-ticket boarding point

TWC/RBP/VBA/MDI/BLHR/DII

Display an eligible boarding point

TWC/DBP/VBA/MDI/BLHR/DII

Add an e-ticket routing

TWC/ART/VBA/MDI/BLHR/ONCE/S19JUN10/E-24DEC11

Remove an e-ticket routing (with immediate
effect)

TWC/RRT/VBA/MDI/BLHR/ONCE

Displaying Electronic Miscellaneous Document (EMD) Records
From a retrieved PNR

EWD

From a retrieved PNR by FA/FHD element line
number

EWD/L10

214

Edition 9.2

Amadeus Electronic Ticketing
Without a retrieved PNR by EMD document
number

EWD/EMD125-1234567890

Without a retrieved PNR by passenger name
and travel date (airline agents only)

EWD/PAX-MILLER/THOMAS/21APR10

Without a retrieved PNR by passenger name,
travel date, reason-for-issuance code and
reason-for-issuance sub code
(airline agents only)

EWD/PAX/RC/SC99L-MILLER/THOMAS
/21APR10

Without a retrieved PNR by frequent traveler
number (numerics only)
(The two-character airline code /Vxx is optional
for airline agents.)

EWD/VAY/FTIAY-11223344556677

Without a retrieved PNR by phone number
(airline agents only)

EWD/PHONE-0492929087

Without a retrieved PNR by email address
(airline agents only)

EWD/EMAIL-TOM.MILLER@AMADEUS.
COM

Without a retrieved PNR by credit card form of
payment and passenger name
(The two-character airline code /Vxx is optional
for airline agents. Entering the passenger's
name is optional for airline agents, if the airline
is hosted on the Amadeus ETS server.)

EWD/VBA/FOPCCVI4012122222222226
-MILLER/THOMAS

Without a retrieved PNR by form of identification EWD/VAA/FOID-FF22334455667788
(FOID)
From a list of EMD records

EWD/2

Redisplay an EMD record

EWDRT

Redisplay the list of EMD records

EWDRL

Redisplay a PNR from an EMD Record

RT

Display an old EMD record from a new EMD
record

EWD/O*

Displaying Electronic Miscellaneous Document (EMD) Record History
From an active EMD record

EWH

Without an active EMD record

EWH/EMD125-1234567890

Extended EMD record history from an active
EMD record
(airline agents only)

EWH/XT

Extended EMD record history without an active
EMD record
(airline agents only)

EWH/EMD125-1234567890/XT

© 2012 Amadeus s.a.s - All rights reserved

215

Amadeus Cryptic Entries Reference Guide July 2012

EMD Management Entries for Airline Offices
Force the status of an EMD
EWA/FCS/E1/S-O/Z-FREE FLOW TEXT
coupon from airport control
(A) to open for use (O), single
coupon
Force the status of an EMD
coupon from airport control
(A) to open for use (O),
multiple coupons

EWA/FCS/E1-2/S-O/Z-FREE FLOW TEXT

Force back airport control
from the airline's DCS in
preparation for servicing an
EMD

EWA/FCS/E1/S-O/Z-CHECK AVAILABILITY OF
COUPONS

Update the status of coupon
2 to exchanged (E)

EWA/FCS/E2/S-E/Z-SYSTEM ERROR

Update the status of coupon
1 to flown (F) with carrier
code, flight number, date of
flight and routing option
(The /CC, /FN, /DF and /RT
options are airline-specific
and can only be used by
agents of airlines that allow
these options.)

EWA/FCS/E1/S-F/CCBA/FN4550
/DF01MAR10/RTSYDHKG
/Z-PAX UPLIFTED PRIOR TO TKT

Update the status of coupon
2 to refunded (R)

EWA/FCS/E2/S-R/Z-SYSTEM ERROR

Update the status of coupon
1 to suspended (S)

EWA/FCS/E1/S-S/Z-PENDING INVESTIGATION

Update coupon 1 status to
open (O) (entry valid only
when the current status is
suspended)

EWA/FCS/E1/S-O/Z-PAX CLEARED TO TRAVEL

Get airport control for a single EWA/GAC/E2
coupon
Get airport control for multiple EWA/GAC/E1-2,4
coupons
Get airport control for a single EWA/GAC/E3/IVI
coupon with involuntary
indicator
Associate an EMD with an eticket

EWA/ASC/E1-2/TKT125-1234567890/E1-2

Disassociate an EMD from an EWA/DSC/E1-2/TKT125-1234567890/E1-2
e-ticket

216

Edition 9.2

Amadeus Electronic Ticketing
EMD Management Entries for Airline Control Desks
Airline Control Desk agents can make all the airline office management entries. For more
information, see 'EMD Management Entries for Airline Offices'. Additional entries for control desk
agents are listed here.

Lock an agency by Amadeus TWC/AGL/VBA/NCEAX210
office ID
6
Unlock an agency by IATA
number

TWC/AGU/VBA/87654321

Set the non-exchangeable
indicator for an EMD in the
TSM-P (Y = Yes, N = No)

TMI/NX-Y

Set the non-interlineable
indicator for an EMD in the
TSM-P (Y = Yes, N = No)

TMI/NI-N

Set the non-refundable
indicator for an EMD in the
TSM-P (Y = Yes, N = No)

TMI/NR-Y

Set the consumed-atissuance indicator for an
EMD in the TSM-P
(Y = Yes, N = No)

TMI/CA-N

Override the non-refundable
indicator when initiating a
refund by document number

TRF125-1234567890/EMD/O

Override the non-refundable
indicator when initiating a
refund by FA/FHD element
line number

TRF/L6/O

Override the non-refundable
indicator when initiating a
refund from the query report

TRF/I-121/O

Reissue/exchange an EMD
and override the nonexchangeable indicators

TTM/OVNE

Unused E-Ticket Tracking Report (UETTR)
These entries are applicable to specific markets and users only.

Request an unused e-ticket tracking report
(UETTR) for your office

I-SB/TR

By Amadeus office ID

I-SB/TR/O-MIA1S2DT1

By Amadeus office ID with a wild card

I-SB/TR/O-MIA4B2***

© 2012 Amadeus s.a.s - All rights reserved

217

Amadeus Cryptic Entries Reference Guide July 2012

By passenger name

I-SB/TR/N-JOHNS

By Amadeus record locator

I-SB/TR/R-Y573BL

By last date of travel

I-SB/TR/D-15JUL10

By a range of last travel dates

I-SB/TR/D-15JUL10-25JUL10

By passenger name and last date of travel

I-SB/TR/N-COLLINS-DON/D-15JUL10

By query date

I-SB/TR/Q-04SEP10

By airline code

I-SB/TR/V-DL

By ticket number

I-SB/TR/T-0017005832805

By account number

I-SB/TR/A-1234ABC891

By excluding refused e-ticket items from the
report

I-SB/TR/U

Manually delete unused e-ticket numbers from
the UETTR

I-SB/TR/X-0576004436187

Reinstate manually deleted unused e-ticket
numbers to the UETTR

I-SB/TR/I-2204005442683

Request an UETTR of all manually deleted
unused e-ticket numbers for your office or all
your airline offices

I-SB/TR/H

Request an UETTR of all manually deleted
unused e-ticket numbers for a specific office

I-SB/TR/H/O-MIA1SDT1

EMD Guide
Use the embedded guide to find out which airlines and markets are using the EMD
through the Amadeus distribution channel. You can also check services available per
airline, as well as detailed information about these services.
Airlines using EMD per country

EGVD/CFR

Countries per airline

EGCD/V6x

Services offered by an airline

EGSD/V6x/RFIC-b/BM-SSR

Detailed information on services

EGSD/L3

218

Edition 9.2

Amadeus Ticketless Access
These entries are for travel agencies that have been authorized by a low-cost airline in Amadeus
Ticketless Access to sell its flights using the Amadeus distribution system.

Requesting Availability and Schedule
Request an Amadeus availability display

AN30NOVBOSATL

Change to a Ticketless Access airline display

ACW2/B2

Request an Amadeus schedule display

SN30NOVBOSATL

Change to a Ticketless Access airline display

SCW2/B2

Request a Ticketless Access airline availability display

AWFL30NOVBOSATL/B2

Creating Mandatory PNR Elements
Enter passenger names

NM2SMITH/JOHN MR/JANE MRS

Enter phone contact

APNYC69686869-H

Enter e-mail address

APE-JSMITH@MAIL.COM

Enter structured address

AB//NA-MR JACK JONES/A112 LONG STREET/ZPBS7890/CI-NEWTOWN/COUNITED STATES/P1

Enter ticketing arrangement

TKOK

Enter received from

RFPSGR

Enter form of payment

FPCCVI4000123456789010/08
12

Selling and Pricing
Display the fare note

FLC3/Y

Sell seats

SS2Y3

Add a chargeable SSR

SRSPDB U2 / P1

Price the itinerary

FXP

Finalizing and Displaying PNRs
End transaction and redisplay the PNR

ER

Verify booking status

RTLC

© 2012 Amadeus s.a.s - All rights reserved

219

Amadeus Cryptic Entries Reference Guide July 2012

Display the airline's record locator

RL

Retrieve the PNR from Queue 1 Category 7

QS1C7

Retrieve the PNR by Amadeus record locator

RT2OUWH6

220

Edition 9.2

Amadeus Invoice
To register for this product, contact your local ACO.

Printing Invoices
Display an individual basic invoice

INVD

Display an individual extended invoice

INED

Display a single basic invoice for all passengers

INVDJ

Display a single extended invoice for all
passengers

INEDJ

Print an individual basic invoice for each
passenger

INV

Print an individual extended invoice for each
passenger

INE

Print a single basic invoice for all passengers

INVJ

Print a single extended invoice for all passengers

INEJ

Print selected passengers

INV/P1, 3-5

Print a single invoice for all passengers in TST 3

INVJ/T3

Print invoice for specific segments and
passengers

INV/S2, 4/P1-3

Print non-air segments only

INV/A*

Print air segments only

INV/S*

Print TSTs

INV/T1-2

Print an invoice in a specific language

INV/LP FR

Print a copy

INV/COPY 1234567890

Overwrite a credit card number with ‘CREDIT
CARD’

INV/CREDIT

Redisplay the PNR after printing

INV/RT

Enter a manual invoice number

INV/MI 1234567890

Override a time preference

INV/TO12

Print an invoice with hotel terms

INE/HT

Print an invoice for all adults and children

INV/PAX

Print an invoice for infants only

INV/INF

Print an invoice for an adult passenger only

INV/PAX/P1

Alternate date

INV/OD23MAR05

Print an invoice for MCO element on line 4

INV/L4

© 2012 Amadeus s.a.s - All rights reserved

221

Amadeus Cryptic Entries Reference Guide July 2012

Print an invoice for all MCO elements

INV/L*

Print passengers

INV/P1

Print passenger, segment and MCO

INV/P1/S2/L3

Print TST

INV/T1/L3

Print all air segments and MCO elements

INV/S*/L*

Print all auxiliary segments and MCO elements

INV/A*/L*

Inhibit Amadeus Interface Record transmission

INV/ZX

Override the Amadeus Interface Record
transmission setting, when your office is set to No

INV/ZA

Print an invoice with fare price override

INV/FYBULK/EBULK/XBULK/TBULK

Print an invoice with fare price override, specified
amount

INV/FY100.00/X10.00/T110.00

Print an invoice, and ignore FY element

INV/NFY

Print an invoice with no fare

INV/NO FARE

Print an invoice with no fare, overriding base fare
and tax

INV/NOFARE*YUSD1500.00*XF17.00

Print an invoice without VAT

INV/VAT

Override default VAT (not the US)

INV/VAT 18.25

Override GST (CA only)

INV/GST

Duplicate an invoice on a specific printer

INV/D SA1234

Print an invoice specifying the printer address

INV-SA1234

Print an invoice in a remote location

INV-NYCUS2101

Duplicate an invoice in a remote location

INV/D NYCUS2101

Print an invoice on a specific printer and duplicate INV-SA1234/D NYCUS2101
the invoice in a remote location
Print an invoice together with the tickets

TTP/INV

Print an invoice together with the tickets, and
duplicate the invoice on a specific printer

TTP/INV/D SA1234

Stop the invoice print queue (Amadeus Central
Ticketing users only)

NI INV SA0136 STOP

Start the invoice print queue (Amadeus Central
Ticketing users only)

NI INV SA0136 START

Fax Invoices
Send an invoice to the Amadeus Fax queue

INV-FAX

Fax an invoice with the country code and the fax number INV-FAX-FR492947200
Fax an invoice with an APF element in the PNR

INV-FAXA

Fax an invoice with a nickname

INV-FAXN-JOHN

222

Edition 9.2

Amadeus Invoice
Email Invoices
Send an invoice to the Amadeus Email queue

INV-EML

Email an invoice to a specified address

INV-EML-MRYAN@AOL.COM

Email an invoice with an APE element in the PNR

INV-EMLA

Email an invoice with a nickname

INV-EMLN-MARY

Combine ticket print with the invoice fax option

TTP/INV-FAX-FR492947200

Combine ticket print with the invoice email option

TTP/INV-EMLN-MARY

Email an invoice combined with TKT print

TTP/INV-EML-MRYAN@YKT.COM

Add PNR Remark
Add adjustment amount

RIA USD230.00-F FREEFLOW/P3

Add service fee

RIS EUR25.00-FREEFLOW TEXT

Add refund

RIS EUR-25.00-FREEFLOW TEXT

Override total (plus)

RIT EUR340.00

Override total (minus)

RIT EUR-340.00

Add auxiliary form of payment

RIU CHECK/P3

Add invoice remark

RIF FREEFLOW TEXT

Add combined invoice and itinerary remark

RII FREEFLOW TEXT

Add Office Profile Remark
Add agency billing information

RIB/P1

Add due date information

RID/P2

Add due date and agency billing

RIC/M15-17

Add invoice remark

RIP/M1, 3-5,1/S3-4/P1

Add combined invoice and itinerary remarks

RIO/M1, 3-5,1/S3-4/P2

Add print and select remarks

INV/M1-3

© 2012 Amadeus s.a.s - All rights reserved

223

Amadeus Cryptic Entries Reference Guide July 2012

Accounting Information Element
Enter an account number

AIANDEC00129

Enter a cost center

AICCDV123

Enter a cost center with segment association

AICCDV123/S4

Enter an account number with passenger
association

AIANDEC00129/P2

Enter a client reference

AICRDECD12459745

Enter an IATA company number

AIICDEC038FR

Print GST details

AIGDSMITH*ABN98765432101*

Enter a Combination

AIANDEC001029/CCDV123/ICDEC038FR

Displaying Issued Invoice Numbers
See Document Bank on page 191.

Billing and Mailing Addresses
See Billing Address on page 38.

224

Edition 9.2

Amadeus Itinerary
Display one basic itinerary for all passengers

IBD

Display one extended itinerary for all
passengers

IED

Print a separate basic itinerary for each
passenger

IBP

Print a separate extended itinerary for each
passenger

IEP

Print basic itinerary for all passengers in same
PNR

IBPJ

Print extended itinerary for all passengers in
same PNR

IEPJ

Print selected passengers

IEP/P1-2

Print selected segments

IEP/S3-4

Include hotel reservation terms

IEP/HT

Specify language

IEP/LP FR

Set time display mode

IEP/TO 12 or IEP/TO 24

Indicate a printer

IEP-SA1234

Print itinerary in remote site

IEP-NYCUS2101

Print duplicate itinerary

IEP/D SA1234

Print duplicate itinerary in remote site

IEP/D NYCUS2100

Indicate printer, and duplicate in remote site

IEP-SA1234/D NYCUS2100

Print ticket and itinerary

TTP/IEP

Print ticket, itinerary, and duplicate itinerary

TTP/IEP/D SA1234

Fax a queue

IEP-FAX

Fax a country code and number

IEP-FAX-FR49296846

Fax an itinerary with APF element in PNR

IEP-FAXA

Fax a nickname

IEP-FAXN-JOHN

Fax an itinerary combined with a ticket print

TTP/IEP-FAX-FR49296846

Email a queue

IEP-EML

Email an address

IEP-EML-MBAUER@YKT.COM

Email an itinerary with an APE element in a
PNR

IEP-EMLA

Email a nickname

IEP-EMLN-MARY

Email an itinerary combined with a ticket print

TTP/IEP-EML-MBAUER@YKT.COM

© 2012 Amadeus s.a.s - All rights reserved

225

Amadeus Cryptic Entries Reference Guide July 2012

Print an itinerary for specific segments and
passengers

IBP/S2,4/P1-3

Print an itinerary in a specific language

IBP/LP FR

Include customized remark number 1

IBP/M 1

Time preference

IBP/TO 12

Print an itinerary with hotel terms

IEP/HT

Print an itinerary specifying the printer address

IBP-SA1234

Print an itinerary specifying the printer number

IBP-3

Print an itinerary in a remote location

IBP-NYCUS2101

Print a duplicate itinerary at a specified printer
address

IBP/D SA1234

Print a duplicate itinerary in a remote location

IBP/D NYCUS2100

Print an itinerary together with tickets

TTP/IBP

Print an itinerary together with tickets, and
duplicate the itinerary on a specific printer

TTP/IBP/D SA1234

Send an itinerary to the Amadeus Fax queue

IBP-FAX

Fax an itinerary with the country code and the
fax number

IBP-FAX-FR492947200

Fax an itinerary with an APF element in the
PNR

IBP-FAXA

Fax an itinerary with a nickname

IBP-FAXN-JOHN

Send an itinerary to the Amadeus Email queue IBP-EML
E-mail an itinerary to a specified address

IBP-EML-MRYAN@AOL.COM

E-mail an itinerary with an APE element in the
PNR

IBP-EMLA

E-mail an itinerary with a nickname

IBP-EMLN-MARY

Combine ticket print with the itinerary fax option TTP/IBP-FAX-FR492947200
Combine ticket print with the itinerary e-mail
option

TTP/IBP-EMLN-MARY

Stop or Start the itinerary print queue
(Amadeus Central Ticketing users only)

NI ITN SA0136 STOP or START

226

Edition 9.2

Amadeus Itinerary
WALLET ITINERARY
Display a wallet itinerary

IWD

Select passengers

IWD/P2

Select segments

IWD/S2,4-6/P1

Select alternate language

IWD/LP GE

Print the ticket and the wallet itinerary

TTP/IWP

Print wallet itinerary only

IWP

Select multiple passengers

IWP/P1, 3-5

Select multiple segments

IWP/S3, 6-8

Alternate language

IWP/LP GE

Indicate a printer

IWP-SA1234 or IWP-33

Select an alternate printer

IWP-CNX01

Print to a remote office

IWP-NYCUS2101

Print a distribution profile

IWP-ST12AB

Duplicate a wallet itinerary

IWP/D SA1234 or IWP/D 3

Duplicate in a remote office

IWP/D NYCUS2101

Print a wallet itinerary at a local printer and
duplicate at a remote office

IWP-SA1234/D NYCUS2101

ATB MINI-ITINERARIES
Print an ATB mini-itinerary

IMP

Print an ATB mini-itinerary and ticket

TTP/IMP

Print an ATB mini-itinerary for specific
passengers

IMP/P1-3,5

Print an ATB mini-itinerary for specific TSTs

IMP/T3-4

Print an ATB mini-itinerary for specific
segments

IMP/S3,6-8

Print an ATB mini-itinerary for an alternate date IMP/OD22MAR05
(US only)
Print an ATB mini-itinerary in a specific
language

© 2012 Amadeus s.a.s - All rights reserved

IMP/LP FR

227

Amadeus Cryptic Entries Reference Guide July 2012

REMARKS
PNR Remarks for Invoice and Itinerary
Combined invoice and itinerary remark

RII FREEFLOW TEXT/P1/S3

Combine an invoice and itinerary remark

RII FREEFLOW TEXT

Add an office profile itinerary remark

RIM/M2,5

Combine an office profile invoice and itinerary
remark

RIO/M2,5

Positive invoice adjustment remark for air
segments

RIA USD230.00-F FREEFLOW TEXT

Negative invoice adjustment remark for non-air RIA USD-20.00-M FREEFLOW TEXT
segments (miscellaneous)
Positive adjustment remark for non-air
segments (hotel)

RIA USD200.00-H

Positive adjustment remark for non-air
segments (car)

RIA USD200.00-C

Adjustment remark for a passenger

RIA USD20.00-M FREEFLOW TEXT/P3

Service fee

RIS USD25.00-FREEFLOW TEXT

Refund

RIS USD-25.00-FREEFLOW TEXT

Positive override of invoice total amount

RIT USD340.00

Negative override of invoice total amount

RIT USD-340.00

Form of payment for auxiliary segments

RIU CHECK/P3

Invoice remark

RIF FREEFLOW TEXT/P1/S3

Add an itinerary remark

RIR FREEFLOW TEXT/P1/S3

Mini-Office Profile Remarks for Invoice and Itinerary
Include all combined invoice and itinerary remarks

RIO

Include specific combined invoice and itinerary remarks

RIO/M1, 3-5,1/S3-4/P2

Include all itinerary remarks

RIM

Include specific itinerary remarks

RIM/M1, 3-5,1/S4-5/P4

Include all invoice remarks

RIP

Include specific invoice remarks

RIP/M1, 3-5,1/S3-4/P1

Include an agency billing information remark

RIB/P1

Include a due date information remark

RID/P2

228

Edition 9.2

Amadeus Itinerary
Include billing and due date information remarks, and all
invoice remarks

RIC

Include billing and due date information remarks, and
specific invoice remarks

RIC/M15-17

PNR Remarks for ATB Mini-Itinerary, Filler Strip and ITR
ATB mini-itinerary remark

RIZ FREEFLOW TEXT/P1

Filler strip remark

RIZ FREEFLOW TEXT/P1

E-ticket itinerary receipt (ITR) remark

RIZ FREEFLOW TEXT/P1

Updating Remarks
Add or change message lines

6/M1-3,5

Delete message lines

6/M

Change a freeflow remark on line number 6

6/NO VISA REQUIRED

OFFICE PROFILE
Display your own office profile

PV

Display the office profile for another office

PV/NYCUS2100

Display the office profile by IATA number

PV/12345678

Display the office profile by AMID number

PV/069189

Display the invoice and itinerary messages
section

PV/M

Update the due date invoice message, line 2

PVU/D02-FREEFLOW TEXT

Update the billing address invoice message,
line 1

PVU/BI1-FREEFLOW TEXT

Update the automatic invoice/itinerary
message, line 1

PVU/V01-FREEFLOW TEXT

Update the customized invoice/itinerary
message, line 3

PVU/C03-FREEFLOW TEXT

Display the general section

PV/G

Update the freeflow text, line 1

PVU/F01-FREEFLOW TEXT

Delete an office profile remark line

PVU/F01-

© 2012 Amadeus s.a.s - All rights reserved

229

Amadeus Cryptic Entries Reference Guide July 2012

E-TICKET ITINERARY RECEIPTS (ITRS)
This functionality is market/airline specific and is therefore not available to all agents.

Print an individual ITR for each passenger

ITR

Print an ITR for specific passengers

ITR/P1,3-5

Print an ITR specifying FB element (line
number 10)

ITR/L10

Print an ITR for an E-ticket number

ITR/TKT 005-1234567890

Print an ITR in a specific language

ITR/LP FR

Print an ITR specifying the printer address

ITR-SA1234

Print an ITR in a remote location

ITR-NYCUS2101

Print an ITR together with the tickets

TTP/ITR

Combine TTP and ITR print options

TTP/ITR-SA1234/LPFR/P4

Fax an ITR with the country code and the fax
number

ITR-FAX-FR492947200

Fax an ITR with an APF element in PNR

ITR-FAXA

Fax an ITR with a nickname

ITR-FAXN-JOHN

E-mail an ITR to a specified address

ITR-EML-MRYAN@AOL.COM

E-mail an ITR with an APE element in the PNR ITR-EMLA
E-mail an ITR with a nickname

ITR-EMLN-MARY

Combine ticket print with the TKT fax option

TTP/ITR-FAX-FR492947200

Combine ticket print with the ITR e-mail option

TTP/ITR-EML-MBAUER@YKT.COM

Display ITR

ITRD

Combine ticket and invoice print with the ITR e- TTP/INV/ITR-EMLA
mail option
Print a copy of a previously issued ITR

ITR/COPY

Print a copy of a previously issued ITR with a
specified ticket number

ITR/COPY/TKT 005-1234567890

TICKET AND INVOICE REPORTS
This functionality is available to all system users, providing the office receives A.I.R. records.

Display a daily ticket and invoice report

BJI

Display a daily ticket and invoice report for a specific date

BJI/D-16NOV

Display a daily ticket and invoice report for another office

BJI/O-MIA1S2203

Display an extended daily ticket and invoice report

BJI/ALL

Display a daily ticket report

BJT

Display a daily ticket report for a specific date

BJT/D-16NOV

230

Edition 9.2

Amadeus Itinerary
Print the entire report

WRA/BJI

Print the report for a specific day

WRA/BJI/D-16NOV

© 2012 Amadeus s.a.s - All rights reserved

231

Amadeus Fax
To register for this product, contact your local ACO.

Creating and Sending Faxes
(ENTER) indicates that you must press Enter to move to the next line.

Send a freeflow text fax message

WMP (ENTER) FAX FR492947200; (ENTER)
FREEFLOW TEXT (ENTER) LLLL/SEND

Create a fax message, append an invoice WMP (ENTER) FAX FR492947200; (ENTER)
or itinerary, and send
FREEFLOW TEXT (ENTER)
LLLL/SEND/APPEND-1
Send a freeflow text fax message using a
nickname

WMP (ENTER) FAXN JOHN; (ENTER)
FREEFLOW TEXT (ENTER) LLLL/SEND

Send a message to multiple numbers

WMP (ENTER) FAX FR492947200, (ENTER)
TLXN JACK, (ENTER)FAX UK1711234567;
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND

Request a delivery notification

WMP (ENTER) FAX FR492947200; (ENTER)
/NTF (ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND

Include alternate numbers

WMP (ENTER) FAX UK1711234567 (ENTER)
/ALT (ENTER) FAX UK1711234566;
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND
WMP (ENTER) FAX FR492947200; (ENTER)
/ATTN MR GREENE (ENTER) FREEFLOW
TEXT (ENTER) LLLL/SEND

Send to an individual

Fax Amadeus display

WM/FWD/FAX FR492947200/AN08JANPARNCE

Store Amadeus display in Amadeus Fax
queue

WM/GET/AN08JANPARNCE

Display a pending message

WM/MSG-P

Resume the creation of a stored message WM/RESUME
Cancel a stored message

WM/CANCEL

Send a stored message

WM/SEND

Save a stored message in the Amadeus
Fax queue

WM/SAVE

© 2012 Amadeus s.a.s - All rights reserved

233

Amadeus Cryptic Entries Reference Guide July 2012

Load a saved message from the
Amadeus Fax queue

WM/LOAD-2

Retrieve a saved message from the
Amadeus Fax queue

WM/FIND/2

Delete a saved message from the
Amadeus Fax queue

WM/DELETE/2

Creating and Managing Nicknames
The entries below are used to manage the agent nickname list. To manage the office nickname list,
replace NIC with NICO.

Define a nickname

WM/ADD/NIC/FAX/JOHN/FR492947200

Define a nickname at office level

WM/ADD/NICO/FAX/MKT/FR492947171

Display a nickname list

WM/DIS/NIC

Display a nickname list for an office

WM/DIS/NICO

Delete a nickname

WM/DEL/NIC/FAX/JOHN

Define a nickname with several numbers

WM/ADD/NIC/FAX/MARKETING/FAX
FR493637588, (ENTER)FAX FR493637589,
(ENTER)FAX FR493637590, (ENTER)

Update an element within an office
nickname

WM/CHA/NICO/FAX/MKT/4/FAX
FR492947171

Add an element to a nickname

WM/ADD/NIC/FAX/JACK/ FAX FR492947172

Update an element within a nickname

WM/CHA/NIC/FAX/JACK/4/ FAX
FR492947172

Add an element to an office nickname

WM/ADD/NICO/FAX/MKT/FR492947171

Delete an element from a nickname

WM/DEL/NIC/FAX/JACK/ FAX FR492947172

Delete an element from an office
nickname

WM/DEL/NICO/FAX/MKT/FR492947171

Delete a nickname from an office list

WM/DEL/NICO/FAX/MKT

Managing the Amadeus Fax Queue
Display an agent queue index

WM/MSG

Display an agent queue index for a different agent

WM/MSG/12345A12

Display an office queue index

WM/MSG/O

Display an agent message

WM/MSG-2

Display an office message

WM/MSG-2/O

Display the next agent message from a queue

WMN

Display the next office message from a queue

WMNO

Redisplay the last agent message from a queue

WML

234

Edition 9.2

Amadeus Fax
Redisplay the last office message from a queue

WMLO

Delete an agent message

WM/DEL/MSG-2

Delete an office message

WM/DEL/MSG-2/O

Delete a range of agent messages

WM/DEL/MSG-01-15

Delete a range of office messages

WM/DEL/MSG-01-15/O

Delete all agent messages

WM/DEL/MSG-ALL

Delete all office messages

WM/DEL/MSG-ALL/O

Display the message count

WM/ELN

Register a terminal ID

WM/

Display another office station code

WM/MUC1A0701

Store an Amadeus display in the inbound message
queue

WM/GET/GLOBAL CORE ENTRY

View an agent outbound message queue (LOG)

WM/LOG

View an agent pending message in the LOG

WM/PND-1

View an agent message from a specific LOG

WM/LOG-1/MSG-1

Print an agent message

WM/PRT/MSG-4

Print an office message

WM/PRT/MSG-4/O

Set the sorting order of the agent queue index

WM/ORD/TOP or WM/ORD/BOT

Set the sorting order of the office queue index

WM/ORDO/TOP or WM/ORDO/BOT

Display statistics at the agent sign or terminal level

WM/HST

Display statistics at the office level

WM/HST/O

Fax Header Options
The entries below are used to manage agent message headers. To manage office message
headers, replace HDR with HDRO (this does not apply to the /ON and /OFF options).

Create a message
header including freeflow
text

WM/ADD/HDR/FAX/GREETING/THANK YOU FOR CHOOSING
HAPPY HOLIDAYS TRAVEL

Create an office message WM/ADD/HDRO/MSG TYPE/HEADER NAME/HEADER TEXT
header
Include a logo in the
header

WM/ADD/HDR/FAX/WELCOME LETTER//LOGO LOGO NAME

Display a list of headers

WM/DIS/HDR

Delete a header

WM/DEL/HDR/FAX/GREETING

Delete an office header

WM/DEL/HDRO/FAX/HEADER NAME

Activate a header

WM/HDR/ACT/FAX/GREETING

© 2012 Amadeus s.a.s - All rights reserved

235

Amadeus Cryptic Entries Reference Guide July 2012

Deactivate a header

WM/HDR/INA/FAX/GREETING

Activate an office header

WM/HDRO/ACT/FAX/HEADER NAME

Deactivate an office
header

WM/HDRO/INA/FAX/HEADER NAME

Turn the header function
on

WM/HDR/ON

Turn the header function
off

WM/HDR/OFF

236

Edition 9.2

Amadeus Email
Creating and Sending Emails
If your terminal does not support the @ symbol, enter the letters 'AT' instead. For example:
MRYAN AT AOL.COM. For terminals that do not support the _ (underscore) symbol, enter the
letter 'U' instead. For example: JOHN U SMITH@AMADEUS.NET.
A space before and after the 'AT' and the 'U' is mandatory. (ENTER) indicates that you must press
Enter to move to the next line.

Send an e-mail message with freeflow
text

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) FREEFLOW TEXT (ENTER) ON
MANY LINES (ENTER) LLLL/SEND

Send an e-mail message to multiple email addresses.

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) EML JSMITH@MAIL.COM; (ENTER)
EML FPETERS@AOL.COM; (ENTER)
FREEFLOW TEXT (ENTER) LLLL/SEND

Send an e-mail message with freeflow
text specifying the title.

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) /TITLE YOUR TITLE HERE
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND

Replace default email title.

WMP (ENTER) EML AMADEUS@AMADEUS.NET#
(ENTER) /TITLE HAVE A NICE TRIP
(ENTER) (FREEFLOW TEXT) (ENTER)
LLLL/SEND

Create an e-mail message, append an
invoice or itinerary, and send.

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND/APPEND-1

Send an e-mail message with freeflow
text using a nickname

WMP (ENTER) EMLN MARY; (ENTER)
FREEFLOW TEXT (ENTER) LLLL/SEND

Send e-mail messages between
Amadeus Email users

WMP (ENTER) AMD 00009268 (ENTER)
TEXT DESTINED FOR (ENTER) AMADEUS EMAIL USER (ENTER) NO 00009268
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND

Send an e-mail message and save a
copy in the Amadeus Email queue

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) FREEFLOW TEXT (ENTER)
LLLL/SEND/CPY

Create an e-mail message and store
temporarily.

WMP (ENTER) EML MRYAN@AOL.COM;
(ENTER) FREEFLOW TEXT (ENTER) LLLL

Register a terminal ID

WM/

Display the pending message

WM/MSG-P

© 2012 Amadeus s.a.s - All rights reserved

237

Amadeus Cryptic Entries Reference Guide July 2012

Resume the creation of a stored
message

WM/RESUME

Cancel a stored message

WM/CANCEL

Send a stored message

WM/SEND

Save a stored message in the Amadeus
Email queue

WM/SAVE

Load a saved message from the
Amadeus Email queue

WM/LOAD-2

Retrieve a saved message from the
Amadeus Email queue

WM/FIND/2

Delete a saved message from the
Amadeus Email queue

WM/DELETE/2

Send an e-mail with an Amadeus display. WM/FWD/EML TOM@AOL.COM/AN08JANPARNCE
Save an Amadeus display in the
Amadeus Email queue

WM/GET/AN08JANPARNCE

Creating and Managing Nicknames
These entries are used to manage the agent nickname list. To manage the office nickname list,
replace NIC with NICO.

Define a nickname

WM/ADD/NIC/EML/MARY/MRYAN@AOL.COM

Define a nickname at office level

WM/ADD/NICO/EML/MKT/MRYAN@AOL.COM

Define nickname with several
addresses

WM/ADD/NIC/EML/MARKETING/EML
MRYAN@AOL.COM, (ENTER)EML
JSMITH@MAIL.COM, (ENTER)EML
FPETERS@AOL.COM, (ENTER)

Display a nickname list

WM/DIS/NIC

Display a nickname list for an office

WM/DIS/NICO

Delete a nickname

WM/DEL/NIC/EML/MARY

Add an element to a nickname

WM/ADD/NIC/EML/JACK/AMADEUS@AMADEUS.COM

Add an element to an office
nickname

WM/ADD/NICO/EML/MKT/AMADEUS1@AMADEUS.NET

Update an element within a
nickname

WM/CHA/NIC/EML/JACK/4/EML
AMADEUS@AMADEUS.COM

Update an element within an office
nickname

WM/CHA/NICO/EML/MKT/4/EML
AMADEUS1@AMADEUS.NET

Delete an element from a nickname WM/DEL/NIC/EML/JACK/1
Delete an element from an office
nickname

238

WM/DEL/NICO/EML/MKT/2

Edition 9.2

Amadeus Email
Delete a nickname from an office
list

WM/DEL/NICO/EML/MKT

Managing the Amadeus Email Queue
Display an agent queue index

WM/MSG

Display an agent queue index for a
different agent

WM/MSG/12345A12

Display an office queue index

WM/MSG/O

Display an agent message

WM/MSG-2

Display an office message

WM/MSG-2/O

Display the next agent message from a
queue

WMN

Display the next office message from a
queue

WMNO

Redisplay the last agent message from a
queue

WML

Redisplay the last office message from a
queue

WMLO

Delete an agent message

WM/DEL/MSG-2

Delete an office message

WM/DEL/MSG-2/O

Delete a range of agent messages

WM/DEL/MSG-01-15

Delete a range of office messages

WM/DEL/MSG-01-15/O

Delete all agent messages

WM/DEL/MSG-ALL

Delete all office messages

WM/DEL/MSG-ALL/O

Display the office station code

WM/ELN

Display another office station code

WM/MUC1A0701

View an agent outbound message queue
(LOG)

WM/LOG

View an agent pending message in the
LOG

WM/PND-1

View an agent message from a specific
LOG

WM/LOG-1/MSG-1

Print an agent message

WM/PRT/MSG-4

Print an office message

WM/PRT/MSG-4/O

Set the sorting order of the agent queue
index

WM/ORD/TOP or WM/ORD/BOT

Set the sorting order of the office queue
index

WM/ORDO/TOP or WM/ORDO/BOT

© 2012 Amadeus s.a.s - All rights reserved

239

Amadeus Cryptic Entries Reference Guide July 2012

Display statistics at the agent sign or
terminal level

WM/HST

Display statistics at the office level

WM/HST/O

Store an Amadeus display in the inbound
message queue

WM/GET/GLOBAL CORE ENTRY

E-mail Header Options
These entries are used to manage agent message headers. To manage office message headers,
replace HDR with HDRO (this does not apply to the /ON and /OFF options).

Create a message header
including freeflow text

WM/ADD/HDR/EML/GREETING/THANK YOU FOR
CHOOSING HAPPY HOLIDAYS TRAVEL

Create a message header for
an office

WM/ADD/HDRO/EML/GREETING/THANK YOU FOR
CHOOSING HAPPY HOLIDAYS TRAVEL

Create a message header
including an e-mail title

WM/ADD/HDR/EML/MYTITLE/ (ENTER)/TITLE YOUR
TRAVEL PLAN

Create a message header
including both freeflow text
and an e-mail title

WM/ADD/HDR/EML/GRTNG02//TITLE YOUR TRAVEL
PLAN (ENTER)THANK YOU FOR CHOOSING HAPPY
HOLIDAYS TRAVEL

Display a list of headers

WM/DIS/HDR

Display a list of office headers

WM/DIS/HDRO

Delete an agent header

WM/DEL/HDR/EML/HEADER NAME

Delete an office header

WM/DEL/HDRO/EML/HEADER NAME

Activate a header

WM/HDR/ACT/EML/HEADER NAME

Activate an office header

WM/HDRO/ACT/EML/HEADER NAME

Deactivate a header

WM/HDR/INA/EML/HEADER NAME

Deactivate an office header

WM/HDRO/INA/EML/HEADER NAME

Turn the header function on

WM/HDR/ON

Turn the header function off

WM/HDR/OFF

Using a Reply-To Address
These entries are used to manage the agent reply-to address. To manage the office reply-to
address, replace RPY with RPYO.

Create a reply-to address

WM/ADD/RPY/AGENTNAME@AMADEUS.COM

Create an office reply-to address

WM/ADD/RPYO/AMADEUS1@AMADEUS.COM

Display the current reply-to address

WM/DIS/RPY

Display an office reply-to address

WM/DIS/RPYO

Delete a reply-to address

WM/DEL/RPY

240

Edition 9.2

Amadeus Email
Delete an office reply-to address

© 2012 Amadeus s.a.s - All rights reserved

WM/DEL/RPYO

241

Amadeus Queues
Starting and Working Queues
Start Queues (default category)

QS87

Start a queue, specified by nickname

QS.TKT

Start a queue, specified by corporate nickname

QS.WL2/MAILTKT

Start a specific queue category

QS87C1

Start a specific queue category and date range

QS87C1D1

Start a specific queue category and date range, for a branch
office

QS/MUCLH1023/87C1D1

Start a specific queue category and display the specified
elements for all PNRs in this queue and category

QS8C3.RTN,I,K

Start a queue, specified by nickname, and display the specified
elements for all PNRs in this queue

QS.TKT.RTN,A,K

Change the PNR elements displayed in the previous QS entry

RT.N,I

Display all PNR elements after using a previous QS entry to
display specific elements

RT.

Start a specific queue category and display the specified history QS8C3.RHN,I,K
elements for all PNRs in this queue and category
Change the PNR history elements displayed in the previous QS
entry

RH.N,I

Display all PNR history elements after using a previous QS entry RH.
to display specific history elements
Ignore PNR

IG

Redisplay the PNR if the screen is cleared

RT

Redisplay the message if the screen is cleared

QU

End transaction on the PNR and display the next PNR

ET

Browse a specified queue

QSB1

Browse a queue specified by its nickname

QSB.JANE

Browse a specified queue in another office

QSB/NCE1A0950/1

Browse a specified queue and category

QSB97C25

Browse a queue, specified by its nickname, and the specified
category

QSB.JANE.C1

Browse a specified queue, category, and date range

QSB97C25D1

© 2012 Amadeus s.a.s - All rights reserved

243

Amadeus Cryptic Entries Reference Guide July 2012

Delaying PNRs and Messages
You can only make a QD entry after you have started to process a queue with a QS entry.

Delay the PNR or message to the bottom of the queue

QD

Delay the PNR to a time

QD1300

Delay the PNR to a time, with a remark

QD1300/UTC

Delay the PNR to a date

QD20DEC

Delay the PNR to a date, with a remark

QD20DEC/UTC

Delay the PNR to a date and time

QD20DEC/1300

Delay the PNR to a date and time, with a remark

QD20DEC/1300/LMCB

Delay the PNR or message to the bottom of the queue and exit
Queues

QDF

Delay the PNR to a time and exit Queues

QDF1400

Delay the PNR to a date, and exit Queues

QDF13NOV

Delay the PNR to a date and time, and exit Queues

QDF13NOV/1400

Removing PNRs and Messages
You can only make a QN entry after you have started to process a queue with a QS entry.

Remove the current item and display the next one

QN

Remove the current item and exit Queues (only for message queues)

QNF

End transaction on the PNR and remove from queue

ET

Adding Queues
Add a special queue

QA/NCE1A0900/6C1

Add a queue and a number of categories

QA91C1

Add a queue, category, and date range

QA91C1D05MAY-12MAY-19MAY

Change an existing date range

QAD7D10NOV-16NOV-20NOV

Add a single queue category

QAC87C2-2

Add multiple queue categories

QAC87C1-3

Delete a category name of a special queue

QAN3C1

Add or change a category name to a dual queue

QAR2C2AGENT

Delete a category name of a dual queue

QAR2C2

Change a dual queue to a special queue

QAM7C1

Change a special queue to a dual queue

QAM7C1D23MAR-30MAR-07APR

Add a queue name

QAQ87VOUCHER

Delete a queue name

QAQ87

Add a category name to a special queue

QAN3C1PURGED

244

Edition 9.2

Amadeus Queues
Exiting a Queue
You can only make a QF or QI entry after you have started to process a queue with a QS entry.

End transaction on the PNR, remove from the queue, and exit Queues

QF

End transaction on the PNR, remove from the queue, exit Queues, and
redisplay the PNR

QFR

Ignore a PNR or message, leaving it at the top of the queue, and exit Queues

QI

Ignore changes to the PNR or message, exit Queues, and redisplay the PNR
outside the Queues application

QIR

Activating Queue Sortation
These entries must be entered in the order that they are listed.

Activate a queue category

JGU/QCT-21

Add the sign-associated category

QAC6C21-21

Name the category (optional)

QAR6C21NAME

Name the category (special queue)

QAN6C21NAME

Queue Nicknames
Add a nickname

QLAJANE/30C1

Add a nickname, different office

QLAHDQ/FRAWL2100/5

Add a nickname, corporate list

QLA/BA1/NLFARE/LONBA1111/31C1

Delete a nickname

QLXJANE

Delete a nickname, different office

QLX/BA1/NLFARE

Display a nickname list

QLD

Display specific nicknames only

QLDTKT

Display a corporate nickname list

QLD/BA1

Displaying Queue Counts
Display the count for the default category of the specified QC87
queue
Display the count for a specified queue and category

QC87C1

Display the queue count, queue specified by its
nickname

QC.TODAY

Display the queue count, queue specified by its
corporate nickname

QC.BA1/GBFARE

© 2012 Amadeus s.a.s - All rights reserved

245

Amadeus Cryptic Entries Reference Guide July 2012

Display the count for a specified category and branch
office

QC/MUCLH1023/87C1

Display the count for the sign-associated category

QCC

Display the count for the sign-associated category activity only

QCA

Display the count for a specified category - activity only

QCAC1

Display the count for all categories with active messages QC1CA
or PNRs
Display the count for all existing categories

QC1CE

Display the count for all categories with workable items

QC1CW

Display the count total (with activity category and date
range detail)

QT

Display the count total for a branch office

QT/MUCLH1023

Display the count total (summary)

QTQ

Display the count total (summary) for a branch office

QTQ/HOU1A2901

Reset the count

QCR

Reset category 1 of queue 8 in current office for date
range 1

QCR8C1D1

Reset category 1 of queue 8 in current office for date
range 1 and recalculate the queue counts

QCR8C1D1-R

Reset all categories for queue 8 in current office for all
date ranges and recalculate the queue counts

QCR8-R

Recalculate queue counts for the queue planner

QCR-U

Reset all queues in the specified office

QCR/LYSAF0105

Deleting Queues
To use the following entries, you must be signed in with an SU duty code. Also note that only
empty queues and categories can be deleted, and that you cannot delete categories 0 or 97, even
if they are empty.

Delete queue two

QK2

Delete queue categories one through four

QKC87C1-4

Delete queue category four only

QKC87C4-4

Delete queue two from a branch office ID

QK/MUCLH1023/2

246

Edition 9.2

Amadeus Queues
Monitoring Queues - Adding and Canceling
QOA is the transaction code to add the queue monitor function. To cancel it, use the same entries
but change QOA to QOX.

Monitor a specific queue

QOA2

Monitor all categories for queue 97

QOA97CA

Monitor all categories and date ranges for queue 97

QOA97CADA

Monitor a specific category of queue 97

QOA97C1

Monitor a specific queue category and date range

QOA97C3D2

Monitor a specific queue category and date range for a
specific office ID

QOA/NCE1A0900/97C3D2

Monitor a specific queue category and date range for a
different office ID

QOA/PARAX2101/8CAD2

Monitor a specific queue category and date range for a
specific terminal address

QOA97C3D2/09020815

Monitoring Queues - Displaying
Display all monitored queues

QODALL

Display a specific monitored queue

QOD8C1D1

Cancel Queue Monitor
Cancel queue monitor for a specific queue

QOX2

Cancel queue monitor for a specific queue all categories

QOX97CA

Cancel queue monitor for a specific queue all categories and
date ranges

QOX97CADA

Cancel queue monitor for a specific queue, category and
date range

QOX97C3D2

Cancel queue monitor for a specific queue, category and
date range for a specific terminal address

QOX97C3D2/09020815

© 2012 Amadeus s.a.s - All rights reserved

247

Amadeus Cryptic Entries Reference Guide July 2012

Placing PNRs and Messages on Queues
The QER, QMR, and QBR entries can be used to retain PNRs or messages on queue and to
transfer them. Also note that messages can only be placed on message queues and PNRs can
only be placed on PNR queues. Office IDs can be added to all entries. (ENTER) indicates that you
must press Enter to move to the next line.

Place a PNR or message on a queue, category zero

QE87

Place a PNR or message on a queue specified by its
nickname

QE.JANE

Place a PNR or message on a queue specified by its
corporate nickname

QE.BA1/GBTOD

Place a PNR or message on a queue in a specified
category

QE87C2

Place a PNR or message on a queue, specified by its
nickname, and in a specified category

QE.URGENT.C3

Place a PNR or message on a queue, category, and date
range

QE87C2D1

Place a PNR or message on a queue, category, and date
range for a specified office

QE/MUCLH1023/87C2D1

Place a PNR or message on a queue, category, specific
date and time

QE87C2/15MAR-1100

Place a PNR or message on a queue and category by
record locator

QE87C2-GTF6YT

Place a PNR or message on a queue and category, and
retain on screen

QE8-RT

Place a message on the message queue

QE97 (ENTER) MESSAGE
TEXT//

Place a message on a queue, by its nickname

QE.JANE (ENTER) MESSAGE
TEXT//

Place a message on a queue for a different office

QE/MIA1A0980/97 (ENTER)
MESSAGE TEXT//

Place a PNR or message on a queue, and retain on the
current queue

QER8

Place a PNR or message on a queue and category and
retain it on the current queue

QER8C1

Place a PNR or message on a queue, category, and date
range, and retain it on the current queue

QER8C1D2

Place a PNR or message on a queue, category, and date
QER/FRALH0900/8C122
range, for a different office, and retain it on a current queue
Place a PNR or a message on a queue specified by its
nickname and retain on the current queue
248

QER.JANE

Edition 9.2

Amadeus Queues
End transaction on a PNR and retain it on the same queue

QES

Place a PNR in the default category of two or more queues QM87/2
(maximum ten)
Place a PNR in the specified category of two or more
queues (maximum ten)

QM87C1/2C1

Place a PNR in the specified categories and date ranges of QM87C1D1/2C1D1
two or more queues (maximum ten)
Place a PNR in the specified categories and date ranges of QM87C1D1/MAD1A9999/19C1
one queue in your own office and one queue in one or
D2/MAD2A9999/5C3D2
more other offices
Place PNR on one queue in your own office, and on two
queues in another office (maximum five queues in another
office)

QM7/NCE1A0999/1/22

Place a PNR on other queues but also retain it on the
current queue

QMR87C1D1/MAD1A9999/19C
1D2/MAD2A9999/5C3D2

Place a message on a queue in two other offices

RM MESSAGE (ENTER)
QM/MIA1A0980/97/NCE1A09
80/97

Place a PNR to your messenger viewer

QME

Place a PNR to your messenger viewer and append a
space control topic

QME/C

Place a PNR to queue to another agent in your office

QME/NCE6X0980-6434GY

Place a PNR to queue to another agent to more than one
office

QME/NCE6X09806434GY/NCE6X0856-3409HJ

Place a PNR to queue according to the flight number for a
specific date

QME/6X105/15DEC

Queuing a text message to another office

QME/NCE6X09806434GY/FREEFLOW TEXT//

Transfer a specified number of PNRs or messages from
one queue, category and date range to another

QB87C1D2-1C1D1-25

Transfer a specified number of PNRs or messages from a
queue in your own office to a queue in another office

QB1C1D2/PERQF0110/1C1D2

Transfer a specified number of PNRs to another queue and QBR2C2D1-7C2D2
retain them on the current queue
Deactivate the automatic clearance of queue 8 to queue 12 QVU/Q12/OFF
Reactivate the automatic clearance of queue 8 to queue 12 QVU/Q12/ON
Display automatic clearance status

© 2012 Amadeus s.a.s - All rights reserved

QVU/Q12/DISP
249

Amadeus Cryptic Entries Reference Guide July 2012

Broadcasting Messages
Send a broadcast message to all branch offices

BM/SK0

Send a broadcast message to all branch offices in a
specific city

BMSTO,CPH/SK0

Send a broadcast message to a specific branch

BMSTO/SK0/034

Displaying a List of Queues Containing the Current PNR
Display a list of all queues containing the current PNR

RTQ

Removing the Current PNR From One or More Queues
Use the following commands after using RTQ to display the list of queues containing the current
PNR.

Remove the current PNR from the queue on line 3

QXP3

Remove the current PNR from all queues

QXP/ALL

Remove a PNR using its record locator from a specific
queue

QX/ZIACLQ/15CD

Remove a PNR using its record locator from all queues in QX/ZIACLS/ALL
a specific office

Displaying a List of PNRs Using Queue View
Display a list of PNRs on queue 15, category 0, date range 1,
QV/15C0D1with a ticketing date of March 10, sorted by the date of departure TK(10MAR)/S-(DD)
of the first segment.
Display a list of PNRs on queue 15, category 0, date range 1, for QV/15C0D1-TK(10MARthe dates indicated, sorted by the date of departure of the first
20MAR,25MAR,12APR)/
segment.
S-(DD)
Display a list of PNRs on queue 1 in your office

QV/1

Display next set of PNRs

QVMD

Display a list of PNRs on queue 1 in the office FRALH0980

QV/FRALH0980/1

List the PNRs on queue 1 in your office, from line number 250 to QV/1/R(250-500)
line number 500
Display the PNRs in category 1 of the nicknamed queue in the
current office.

QV.JANE.C1

Display the PNRs in category 1 of the nicknamed queue in the
nicknamed corporation.

QV.CORPID/JANE.C1

250

Edition 9.2

Amadeus Queues
Retrieving and Removing PNRs Using Queue View
Use the following entries after you have displayed a list of PNRs using Queue View.

QV3

Retrieve the item on line 3 of a Queue View list

Retrieve the item on line 3 and also remove it from the queue QVD3
Refresh the list view showing the list after the PNR or
message has been removed

QV0

Remove the PNR on line 1

QVX1

Remove the PNR on both lines 1 and 2

QVX1,2

Remove the PNRs on lines 1 through 4

QVX1-4

Remove the items on the specified lines (maximum number
of elements is five)

QVX1-10,15-20,25,30

Remove all PNRs from the currently displayed queue

QVXALL

Retrieving and Moving PNRs and Messages Using Queue View
Use the following entries after you have displayed a list of PNRs using Queue View.

Move the PNR on line 3 to queue 1, category 1, date
range 1

QVM3/1C1D1

Move the PNRs on lines 3 and 6 to queue 1, category
1, date range 1

QVM3,6/1C1D1

Move the PNRs on the specified lines to queue 1,
category 1, date range 1, (maximum number of
elements is five)

QVM3,6,15-20,25,3540/1C1D1

Move the PNRs on line 3 and lines 6 through 8 to
queue 1, category 1, date range 1 in specified office

QVM3,6-8/NCE1A0950/1C1D1

Move the PNRs on lines 5 through 15 to the queue in
your nicknamed office

QVM5-15.BOB

Move the PNRs on lines 5 through 15 to category 1 of
the nicknamed queue in the nicknamed corporation

QVM5-15.CORPID/BOB.C1

Printing Queues
To print and remove from queue, use QP. To print and retain on queue, change QP to QPR in the
following entries. To print with history, use QH (to print and remove) or QHR (to print and retain).

Print all PNRs or messages on a queue, category zero

QP87

Print all PNRs or messages on a queue and category

QP87C1

Print all PNRs or messages on a queue, category, date range

QP87C1D1

Print a specified number of PNRs or messages on a queue,
category, and date range

QP87C1D1/24

Print a specified number of PNRs or messages on a queue,
category, and date range, to a printer address

QP87C1D1/24-NCE333

© 2012 Amadeus s.a.s - All rights reserved

251

Amadeus Cryptic Entries Reference Guide July 2012

Print a specified number of PNRs or messages on a queue,
category, and date range, to a branch office

QP87C1D1/24NCEAF0900

Start the automatic queue print, to the default office printer

QP30C1D2 START

Stop the automatic queue print, to the default office printer

QP30C1D2 STOP

Start the automatic queue print, to a specified printer

QP30C1D2-NCE33 START

Stop the automatic queue print, to a specified printer

QP30C1D2-NCE33 STOP

Display alternate print queue status

QPD

Removing All PNRs or Messages from Queues
You can add an office identification to these entries.

Remove from a specified queue, category zero

QR87

Remove from specific queues, category zero

QR28/29/87

Remove from a specified queue and category

QR87C1

Remove from a specified queue, category, and date range

QR87C1D1

Remove from a specified queue, all categories

QR87CA

Remove from a specified queue, category, date range, in a
branch office

QR/MUCLH1023/87C1D1

Summary Planner - for Ticketing, Delay, and Option Queues
Queue count for time-delayed PNRs

QCT

Time-delayed PNRs, specified date

QCT/25JUN

Time-delayed PNRs, specific office identification

QCT/NCEAF0100

Time-delayed PNRs, specific office identification and date QCT/NCEAF0100/25JUN
Queue count:
for date-delayed PNRs
for half-month summary
for half-month summary, specific queue
for half-month summary, specific office

QCD
QCM
QCM/12
QCM/NCEAF0100

Number of PNRs on queue by record locator
specified date
including the current date

QVR
QVR/25JUN
QVR/ALL

252

Edition 9.2

Amadeus Queues
Ticketing Planner - for Ticketing Queues
Queue count for time-delayed PNRs

QCTT

Queue count for time-delayed PNRs, specified date

QCTT/25JUN

Queue count for date-delayed PNRs

QCDT

Queue count half-month PNR totals

QCMT

Queue count half-month PNR totals, specific queue

QCMT/12

PNR record locators

QVRT

PNR record locators, specified date

QVRT/25JUN

Specific PNR record locator

QVRT/AGHY5T

All record locators, including the current date

QVRT/ALL

Copy PNRs and messages from the ticketing queue to a specific
queue and category

QWMT/25JUN/8C1

Copy all future PNRs from the ticketing queue

QWMT/ALL

Copy PNRs for a specific date, for a specific queue and category,
and remove from ticketing planner

QWDT/25JUN/8C1

Copy all future PNRs and remove from ticketing planner

QWDT/ALL

Delay Planner - for Delay Queues
Queue count for time-delayed PNRs

QCTD

Queue count for time-delayed PNRs, specified date

QCTD/25JUN

Queue count for date-delayed PNRs

QCDD

Queue count half-month PNR totals

QCMD

Queue count half-month PNR totals, specific queue

QCMD/12

PNR record locators

QVRD

PNR record locators, specified date

QVRD/25JUN

Specific PNR record locator

QVRD/AGHY5T

All record locators including the current date

QVRD/ALL

Copy PNRs and messages from the delay queue to a
specific queue and category

QWMD/25JUN/5C1

Copy all future PNRs from the delay queue

QWMD/ALL

Copy PNRs for a specific date, for a specific queue and
category, and remove from delay planner

QWDD/25JUN/8C1

Copy all future PNRs and remove from delay planner

QWDD/ALL

© 2012 Amadeus s.a.s - All rights reserved

253

Amadeus Cryptic Entries Reference Guide July 2012

Option Planner - for Option Queues
Queue count for time-delayed PNRs

QCTO

Queue count for time-delayed PNRs, specified date

QCTO/25JUN

Queue count for date-delayed PNRs

QCDO

Queue count half-month PNR totals

QCMO

Queue count half-month PNR totals, specific queue

QCMO/12

PNR record locators

QVRO

PNR record locators, specified date

QVRO/25JUN

Specific PNR record locator

QVRO/AGHY5T

All record locators, including the current date

QVRO/ALL

Copy PNRs and messages from the option queue to a
specific queue and category

QWMO/25JUN/8C1

Copy all future PNRs from the option queue

QWMO/ALL

Copy PNRs for a specific date, for a specific queue and
category, and remove from option planner

QWDO/25JUN/8C1

Copy all future PNRs and remove from option planner

QWDO/ALL

254

Edition 9.2

Amadeus Security
LOCAL SECURITY
Agent Entries
These entries will usually be performed by agents themselves. However, the local security
administrator may restrict their usage. See the list of preferences in Preferences Attributes on page
259.

Display your preferences

JGD

Update your preferences

JGU/LNG-FR/QCT-22

Reset a preference to the office defaults

JGR/LNG

Local Security Administrator Entries
The local security administrator may perform the entries below, in addition to the agent entries.

Display your own profile

JGD

Display an agent profile in your own office

JGD1234AB

Display an agent profile in another office

JGD1234AB.NCE1A0TRN

Display the sign bank for your own office

JCD

Display the security attributes of the sign bank
for your own office

JCD/S

Display the rights and duties of the sign bank
for your own office

JCD/R

Display the preferences of the sign bank for
your own office

JCD/P

Display the sign bank for another office

JCDNCE1A0TRN

Display the security attributes of the sign bank
for another office

JCDNCE1A0TRN/S

Create an agent sign and profile:
for your own office
for another office

JGA1234AB/DUTA-SU/QCT-21
JGA1234AB.NCE1A0TRN/DUTA-SU
/QCT-21

Copy an agent sign and profile for your own
office to create three new signs

JGC1234AB-9876ZY/1357AC/2468BD

Copy an agent sign and profile, from an agent
in your own office to agents in another office

JGC1234AB-9876ZY/1357AC
/2468BD.NCE1A0TRN

Update an agent profile for your own office

JGU1234AB/PTI-Y/LNG-FR

Update an agent profile for another office

JGU1234AB.NCE1A0TRN/PTI-Y/LNG-FR

© 2012 Amadeus s.a.s - All rights reserved

255

Amadeus Cryptic Entries Reference Guide July 2012

Reset an agent profile in your own office:
one attribute
all attributes

JGR1234AB/LNG
JGR1234AB/ALL

Reset all agent profiles in your own office:
one attribute
all attributes

JGRALL/LNG
JGRALL/ALL

Reset an agent profile in another office:
one attribute
all attributes

JGR1234AB.NCE1A0TRN/LNG
JGR1234AB.NCE1A0TRN/ALL

Reset all agent profiles in another office:
one attribute
all attributes

JGRALL.NCE1A0TRN/LNG
JGRALL.NCE1A0TRN/ALL

Delete an agent sign in your own office

JGX9876ZY

Delete an agent sign in another office

JGX9876ZY.NCE1A0TRN

Display sign history for your own sign

JGH

Sign history:
for a sign in another office
for a specific section
before a specific date
for a specific section before a specific date

JGH1234AB.NCE1A0TRN
JGH1234AB.NCE1A0TRN/R
JGH1234AB.NCE1A0TRN-01JAN04
JGH1234AB.NCE1A0TRN/R-01JAN04

Display the office defaults for your own office

JTD

Display the office defaults for another office

JTDNCE1AOTRN

Update the office defaults:
for your own office
for another office

JTU/RMO-Y/R/LNG-SP/B
JTUNCE1A0TRN/RMO-Y/R/LNG-SP/B

Reset the office defaults for your own office:
certain attributes
all attributes

JTR/RMO/LNG
JTR/ALL

Reset office defaults for another office:
certain attributes
all attributes

JTRNCE1A0TRN/RMO/LNG
JTRNCE1A0TRN/ALL

256

Edition 9.2

Amadeus Security
Local Security Attributes
The local security attributes are divided into four sections: Security Profile, Rights and Duties,
Preferences, and Currency Preferences.

Security Profile Attributes
Attribute

Identifier Possible Values

Security level

LEV

ASA, 2HD, 1HD, or NONE

Lower password change limit

LOW

1-255 or NONE

Upper password change limit

UPP

1-255 or NONE

Allowed password attempts

PAT

1-255 or NONE

Password required

PWR

Y (Yes)

Multiple signs allowed

MUL

Y (Yes) or N (No)

Automatic time-out period
(minutes)

ATO

1-1440, followed by comma (,) followed by
SUS (Suspended) or OUT (Signed Out)

Automatic deletion period
(days)

ADP

1-255

Remote sign-out

RSO

Y (Yes) or N (No)

Prohibited primary action code

PAC

A (Add) O (Override) or X (Remove) followed
by dash (-) followed by one or more letters,
separated by commas (,), e.g. PACA-X,S

Day and time restriction start
times and end times (with day
of week)

RE1
RE2
RE3

(Start time),(end time):(days of week,
1=Monday, 2=Tuesday, and so on).
For example: JGU/RE1/0815,1845:23456
JGU/RE2-0845A,0630P:234567

User identification

UID

1-10 characters (for Customer Profiles)

Profile staff number

PSN

Last 6 characters of UID attribute

User name

USN

5-10 characters

User phone contact

UPC

1-15 characters

User department/company

UDC

1-15 characters

Bypass password in RMO
jump

BPJ

Y (Yes) or N (No)

Preferences acceptance
testing

PFU

Y (Yes) or N (No)

Agent lock

LOC

Y (Yes) or N (No)

Password lock

PLC

Y (Yes) or N (No)

Password

PWD

Five to eight characters

Unique initials

UNI

Y (Yes) or N (No) (office level only)

© 2012 Amadeus s.a.s - All rights reserved

257

Amadeus Cryptic Entries Reference Guide July 2012

Rights and Duties Attributes
Attribute

Identifier

Possible Values

Duty code

DUT

A (add), O (override), or X (remove), followed
by dash (-) followed by two-letter duty codes
(AS, GS, PD, TR, RC, SU , PR or CE),
separated by commas (,)
For example: DUTA-SU,GS

Local security administrator

LSA

Y (Yes) or N (No)

Password officer

POF

Y (Yes) or N (No)

Remote office

RMO

Y (Yes) or N (No)

Practice training instructor

PTI

Y (Yes) or N (No)

Customer profile
reassociation

CPA

Y (Yes) or N (No)

Customer profile modification

CPM

Y (Yes) or N (No)

Customer profile renaming

CPN

Y (Yes) or N (No)

Customer profile deletion

CPX

Y (Yes) or N (No)

Profile responsibility change

PRC

Y (Yes) or N (No)

Profile security matrix name

PST

One-to ten-character matrix name

Keep security matrix

KSM

Y (Yes) or N (No)

Profile management retrieval

PMR

Y (Yes) or N (No)

Extended ownership security

EOS

Y (Yes) or N (No)

Force PNR creation from CP

PNC

Y (Yes) or N (No)

Negotiated space
maintenance

NEG

Y (Yes) or N (No)

Ticketing in remote office

RMT

Y (Yes) or N (No)

Broadcast messages

BMG

Y (Yes) or N (No)

Ticket stock maintenance

TSM

Y (Yes) or N (No)

Office profile maintenance

PVM

Y (Yes) or N (No)

Overwrite affiliation number

OAN

Y (Yes) or N (No)

Tour operator level access

TLA

Y (Yes) or N (No)

Call centre country

CCY

2-letter country code, or ANY

Remote office jump

RMJ

Y (Yes) or N (No)

Force booking rule

FBR

All agent sign duty codes (for example RC,
SU, or GS) or NONE.

Force group rule

FGR

All agent sign duty codes (for example RC,
SU, or GS) or NONE.

Inhibit traveler profile creation

ITC

Y (Yes) or N (No)

258

Edition 9.2

Amadeus Security
Attribute

Identifier

Possible Values

Seating override (protected
seats)

NOP

Y (Yes) or N (No)

Seating override (unsuitable
seats)

NOS

Y (Yes) or N (No)

Confirmed seat number

NOA

Y (Yes) or N (No)

Manual PNR view

MVI

S (Standard) or M (Manual View)

Departure control data in PNR DCS

Y (Yes) or N (No)

Sign-in messages

SIM

Y (Yes) or N (No)

Past date records

PDR

Y (Yes) or N (No)

Credit card display

CCD

Y (Yes) or N (No)

Profile Credit Card Display

PCD

Y (Yes) or N (No)

Concealment Category x
Display

CD1
CD2
CD3
CD4
CD5
CD6

Y (Yes) or N (No)

Group PNR name change

GNA

Y (Yes) or N (No)

Group PNR name cancel

GCA

Y (Yes) or N (No)

Preferences Attributes
The Preferences in this section may be displayed, updated, and reset by the agent.

© 2012 Amadeus s.a.s - All rights reserved

259

Amadeus Cryptic Entries Reference Guide July 2012

Attribute

Identifier Possible Values

Language preference

LNG

CA (Catalan)
CZ Czech
DA (Danish)
DU (Dutch)
EN (English)
FR (French)
FI (Finnish)
GE (German)
HU (Hungarian)
IT (Italian)
NO (Norwegian)
PL (Polish)
PO (Portuguese)
RO (Romanian)
SP (Spanish)
SW (Swedish)

Rail preference

RAI

Two- or three-letter rail code

Ferry preference

FRR

Two- or three-letter ferry code

Queue sortation category

QCT

Number from 20 to upper queue limit

Time preference

TCM

12 (12-hour) or 24 (24-hour)

Distance unit

DIS

K (Kilometers) or M (Miles)

Preferred TST mode

TST

P (Panel) or C (Cryptic)

Hotel alternate cities

AAR

Y (Yes) or N (No)

Hotel distance search

ADI

Number, K (kilometers) or M (miles),
comma, R (random display) or S (sorted
display). Example: 12K,R

DAN display non-IATA locations

DNI

Y (Yes) or N (No)

HTL all availability statuses

HST

Y (Yes) or N (No)

Hotel special rates

HSR

None, or hotel rate codes

Exclude flight details from Hotel
segment

EFI

Y (Yes) or N (No)

Ticketing default

TKD

E (Electronic) or P (Paper)

Assistance-insurance provider

IPV

None, or three-letter company code

Assistance-insurance product

IPD

None, or three-letter product code

Automatic insurance proposal

AIP

None, or three-letter company code and
country of the agent's office ID

Assistance-insurance currency

CIS

Three-letter currency code or * (default
office currency)

260

Edition 9.2

Amadeus Security
Attribute

Identifier Possible Values

Tour operator preference

TUR

None, or two- to three-letter tour operator
codes

Header for hardcopy printouts

IHW

Y (Yes) or N (No)

Profile display order

PDO

P (by PNR element types), A (by travel
activities), or T (by transfer indicator)

Profile merge display

PMG

C (with company only), A (with all
associated profiles), G (with guest
company) or N (no merged display)

Profile activity list

PAL

Y (Yes) or N (No)

Hotel travel choice display

CSH

E (Enriched neutral display) or
P (Preferential display)

Merge hotel biasing profiles in
Travel Choice

MBP

Y (Yes) or N (No)

Car travel choice display

CSC

E (Enriched neutral display) or
P (Preferential display)

Air travel choice display

CSA

E (Enriched neutral display), P
(Preferential display), or T (Twin display)

FXC travel choice display

CSF

E (Enriched neutral display) or
P (Preferential display)

Rail travel choice display

CSR

E (Enriched neutral display) or
P (Preferential display)

Cruise line preference

CRU

3-character cruise line code

Cruise currency

CRC

3-letter currency code

Default stock reference

DSR

Stock reference code

Broadcast printer reference

BPR

None - not currently used.

Time window for availability

TWA

Minus sign (-), number of hours before
time in your entry, slash (/), plus sign (+),
number of hours after time in your entry.
Example: -1/+2.

True rate range

TRR

None, RAC, NORAC, or NO

Currency Attributes
The Currency Preferences in this section are relevant for countries that are part of the
European Monetary Union (EMU) and that are not currently using the euro.

© 2012 Amadeus s.a.s - All rights reserved

261

Amadeus Cryptic Entries Reference Guide July 2012

Attribute

Identifier Possible Values

Default currency preference

CUR

L (Local Currency) or E (Euro)

Ticketing Fares Currency

CTF

L (Local Currency) or E (Euro)

Hotel currency

CHT

L (Local Currency) or E (Euro)

Cars currency

CCA

L (Local Currency) or E (Euro)

Rail currency

CRA

L (Local Currency) or E (Euro)

Tour currency

CTO

L (Local Currency) or E (Euro)

Ferry currency

CFR

L (Local Currency) or E (Euro)

IDENTIFIERS
Terminal Address
The terminal address appears at the top-left of the work area status display, after a JD entry.

The terminal address 09B00866 is broken down as follows:
09

B0

08

66

Network Id

Line number

Interchange address

Terminal address

Office ID
The Office ID appears in the top-centre of the work area status display. It is used in many security
entries.

The office ID NCEAF0100 is broken down as follows:
NCE

AF

0

100

City or Airport code

Corporate code

Corporate qualifier code:

Office number

0 Airline using Amadeus Altéa
Reservation and Amadeus
offices
1 Participating airline
2, 3 Travel agency
4 Hotel provider
5 Car provider
6 Tour provider
7 Surface provider
8 Other provider
262

Edition 9.2

Amadeus Security
9 Wholesaler

© 2012 Amadeus s.a.s - All rights reserved

263

Amadeus Service Fee Manager
AGENT ENTRIES
List price schemes available to your office

TFL

List price schemes available to your office by price scheme name

TFL/NM-ABC

List price schemes available to your office by geographical zone

TFL/ZN

Define price scheme reference (all passengers in a PNR)

TFP/1234

Define price scheme reference (specific passengers)

TFP/1234/P1-2

Pricing Integrated with Amadeus Service Fee Manager
If your office profile is configured, the system automatically includes the ticketing fee in the pricing
displays for Amadeus Itinerary Pricing, Amadeus Best Pricer, and Amadeus Value Pricer. To
include the ticketing fee in the Amadeus Informative Pricing display you must include the price
scheme option in your entry.

Choose a price scheme (other than office default
price scheme) for Amadeus Value Pricer

FXCLHR/D01MARSYD/D01APRLHR
/PS-1234

Informative pricing (default price scheme)

FQPLHRSYD/PS

Informative pricing (specific price scheme)

FQPLHRSYD/PS-1234

Price without ticketing fee

FXP/NF

Manually Update Contextual Fee Parameters
Update booking channel

TFU/BC-C/T1/P1

Update delivery type

TFU/DT-MSGR

Activate the Ticketing Fee
Activate ticketing fee

TFU/T1/P1

Change ticket type

TFU/TT-ET/T1/P1

Change validating carrier

TFU/VC-BA/T1/P1

Change fare amount type

TFU/AT-B/T1/P1

Enter form of payment

TFU/FP-CC/T1/P1

Enter credit card type

TFU/CT-D/T1/P1

Enter credit card provider

TFU/CP-VI/T1/P1

Change several parameters

TFU/TT-ET/VC-BA/CT-D/CP-VI/T1/P1

Deactivate ticketing fee

TFU/T0/P1

© 2012 Amadeus s.a.s - All rights reserved

265

Amadeus Cryptic Entries Reference Guide July 2012

Manually Update Ticket Counters
Ticket issue counter

TFC/TKIS+1/P1

Ticket reissue counter

TFC/TKRI+1/P1

Ticket refund counter

TFC/TKRF+1/P1

Ticket cancel and void counter

TFC/TKVX+1/P1

MCO issue counter

TFC/MOIS+1/P1

Manage Transitional Stored Fees (TSFs)
Display informative TSF (selected passengers)

TFIA/P1-3

Display informative TSF (all passengers in PNR)

TFIA

Display informative TSF (all passengers in a group
PNR)

TFI

Display informative TSF (single passenger and
future date)

TFI/P1/D-12SEP09

Display fee parameters for informative TSF

TFDA/P1

Validate TSF (one passenger)

TFV/P1

Validate TSF (all passengers in PNR)

TFVA

Adjust amount

TFA/5.00/*FREEFLOW TEXT/F1

List validated and deactivated TSFs

TFFL

Display the sum of all validated TSFs (all
passengers)

TFFA

Display the sum of all validated TSFs (selected
passengers)

TFFA/P1-3

Display a validated or deactivated TSF

TFF/F5

Display fee parameters for a validated TSF

TFDA/F5

Deactivate a validated TSF
Create service fee element in the PNR (US only)

TFX/F5
TFE/F5/P1

PRICE SCHEME ADMINISTRATOR ENTRIES
List price schemes by validity status (in production)

TFL/BD<=01APR09/ED>=01APR09

List price schemes by validity status (inactive)

TFL/BD>01APR09

List price schemes by validity status (archived)

TFL/ED<01APR07

Display price scheme algorithms

TFS/PS-1234

266

Edition 9.2

Amadeus Service Fee Manager
Display Fee Codes
Display fee codes

TFMF/BF

Display booking process fee

TFMF/BF/TY-BKG

Display ticketing fee

TFMF/BF/TY-TKF

Display contextual fee

TFMF/BF/TY-CTF

Display total fee

TFMF/BF/TY-TOT

Display Input Codes
Display input codes

TFMF/IN

Display booking process fee

TFMF/IN/TY-BKG

Display ticketing fee

TFMF/IN/TY-TKF

Display contextual fee

TFMF/IN/TY-CTF

© 2012 Amadeus s.a.s - All rights reserved

267

Amadeus Offers
Creating Offers
Create air offer

OFS/A

Create air offer with a mark-up

OFS/A/MK-20

Create hotel offer (from a detailed pricing display)

OFS/H

Create hotel offer (from a rate selection display)

OFS/H1

Displaying Offers and Prices
Display offers

RTOF

Display price details for air offer

TQQ/O1

Display price record from price record index

TQQ/O1/Q1

Display hotel offer details

RDP1

Emailing Offer Notices
Send all offer notices (to the address in APE element)

OFN

Send offer notice (to a specific address)

OFN-EMLjsmith@amadeus.com

Send individual offer notices (to the address in APE
element)

OFN/O1,3

Verifying and Confirming Offers
Verify offer

OFV1

Confirm offer

OFK1

Cancelling Offers
Cancel offer number 1

© 2012 Amadeus s.a.s - All rights reserved

XE1

269

Index

A
AccesRail, 117
Accounting coupons
reprinting for EMDs, 173
reprinting from the query report, 195
reprinting on blank paper on a broadcast
printer, 166
reprinting with ATB coupon regeneration,
164
Accounting Information, 224
Add calculator function, 9
Adding
data to a fare calculation line, 177
Address
billing, 38
mailing, 38
Adjustment type codes, 200
Agent preferences, 7, 259
Agent sign, 255
Air alliances, 3
Airline Ticketing Fees
add fee to TST, 179
automatic pricing, 144
delete fee from TST, 179
displaying, 176
displaying the Pricing Context, 176
modify fee in TST, 179
pricing options, 145
refunding, 202
add fee, 204, 208
add fee and taxes, 204, 208
delete fee, 204, 208
delete multiple fees, 204, 208
displaying the refundable Airline
Ticketing Fees record, 202, 207
standalone calculation, 146
Airport information pages, 3
AIS
See Amadeus Information Pages.
Amadeus Airline Ancillary Services
automatic pricing, 141
displaying a catalogue of eligible
chargeable Ancillary Services, 143
issuing, 169
issuing an EMD, 171
© 2012 Amadeus s.a.s - All rights reserved

updating multi-coupon TSM-P, 183
Amadeus Automated Refunds, 201
cancelling, 202, 207
cancelling a refund, 203, 207
cover refund, 202
full refund, 201
general entries, 202, 207
involuntary refund, 202
not reported refund, 202
partial refund, 201
processing, 201
tax-only refund, 201
updating the refund record, 203, 207
zero refund, 202
Amadeus Best Pricer, 135
Amadeus Bypass Ticketing
entering/exiting bypass mode, 188
search options, 189
stock control, 189
Amadeus Cars
See Car.
Amadeus Central Ticketing
printer list, 191
sales reports, 192
Amadeus Customer Profiles, 61
Amadeus Email, 237
sending an invoice, 223
sending an itinerary, 226
sending an ITR, 230
Amadeus Fax, 233
sending an invoice, 222
sending an itinerary, 226
sending an ITR, 230
Amadeus Hotel Reservation
See Hotel.
Amadeus Information Pages, 3
accessing, 3
for ticketing, 159
searching, 4
updating, 5
Amadeus Insurance Reservation, 121
Amadeus Interface Record, 11
Amadeus Master Pricer Expert, 139, 140, 141
Amadeus Online Help pages, 5
Amadeus Queues, 243
Amadeus Rail Reservation
See Rail.
Amadeus Remote Ticketing

271

Amadeus Cryptic Entries Reference Guide July 2012

distribution profile record (DPR), 210
document bank, 209
issuing documents at a remote site, 209
sales reports, 210
Amadeus Security, 255
Amadeus Service Fee Manager, 265
Amadeus Ticket Changer, 147
reissue panel
displaying, 176
Amadeus Ticket Changer Refund, 206
initiating a refund, 204
options, 205
processing a refund without displaying the
refund record
options, 206
processing a refund without displaying the
refund record, 206
Amadeus Ticketless Access, 219
Amadeus Value Pricer, 136, 137, 138
Amadeus Virtual MCO
issuing, 170
updating TSM, 180
ARC report, 192
Area identifiers, 87
ARNK, 31
ATB mini-itinerary, 227
ATS
See Amadeus Bypass Ticketing.
Australian visas, 13
Automatic rebooking, 135
Auxiliary segments, 32
manual, 32
Availability and schedules, 15
airline alliance display, 15, 18, 20, 21
dual city pair, 16
negotiated space, 26
one-way routing, 15
round-trip routing, 16
AXR, 47
AXR (cross-referenced PNR), 48

B
Bankers rates, 125
Billing address, 38
Boarding passes, 174
Booking codes, 127

using Amadeus Central Ticketing, 197
Car, 81
area identifiers, 87
auxiliary segment, 96
availability, 81, 83
company information, 81
equipment codes, 91
location list, 87
location policy, 88
rate categories and plans, 86
rate features, 93
sell, 89
terms, 93
type and class codes, 84
voucher, 94, 95
Cash report
in Amadeus Central Ticketing, 193
Cash reports
in Amadeus Bypass Ticketing, 190
Celsius to fahrenheit conversion, 10
Changing availability displays, 18
Charges, 126
issuing, 169
Check digit, 10
Checking a credit card, 160
Circle Trip (CT) fares, 128
Closing a sales report, 195
Codes, 136
Commission, 154
calculator, 176
Connect points, 25
Consolidated report list, 193
Contact element, 33
Converting
a date, day, or time, 10
metric and imperial, 10
Corporate contracts, 149
Creating
manual TSM-P, 180
manual TST, 175
Credit card approval, 160
Credit card check, 160
Cross-reference report, 193
Cross-referenced PNRs, 48
See AXR.
Currency conversion, 125
Currency preferences, 261
Customer Profiles, 61

C
Calculating mileage, 126
Cancelling a sale, exchange or refund, 198
Cancelling a ticket, 189
using Amadeus Bypass Ticketing, 189

272

D
Daily report, 192
Decimal to hexadecimal, 9
Decoding and encoding, 9

Edition 9.2

Index
Direct access, 22
car availability, 83
fare display, 23
flight information, 23
PNR retrieval, 24
seat maps, 24
Discounts, 131, 136, 149
Divide calculator function, 9
Document bank, 191
Document registration, 197

E
Electronic Miscellaneous Documents. See
EMD
Electronic ticket records
displaying, 211
history
displaying, 212
Electronic ticketing carrier tables, 160
Electronic tickets, 211
amending ET record status, 212
issuing, 211
refunding, 213
unused e-tickets, 217
voiding with the TWX entry, 212
Email
See Amadeus Email.
EMD
accounting coupons
reprinting, 173
fare elements, 155
forcing coupon status, 216
issuing, 171
Manual auxiliary segments, 32
updating TSM-P, 183
EMD management entries for airline control
desks, 217
EMD management entries for airline offices,
216
EMD record
displaying, 214
history
displaying, 215
Encoding and decoding, 9
corporate contracts, 149
Endorsement restrictions, 155
ETAS
See Australian visas.
E-ticket itinerary receipt (ITR), 230
e-Ticket management entries for airline
control desks, 214
e-Ticket management entries for airline
offices, 213

© 2012 Amadeus s.a.s - All rights reserved

E-tickets
forcing E-ticket status, 213
Euro, 128
Excess baggage charges, 126
Exchange
cancelling, 198
Exchange rates, 125

F
Fahrenheit to celsius conversion, 10
Fare discount element, 149
Fare display, 127, 128
Direct access, 23
follow-up entries, 128
Fare notes and rules, 129
Fare request type codes, 150
Fax
See Amadeus Fax.
Ferry information pages, 3
FK element, 40
Flight information, 24
Flight segments
display details, 32
group sell, 58
long sell, 31
short sell, 30
Foreign currency fares on display, 128
Form of payment, 161
Form of payment report, 193
Frequent flyer, 39
SSR element, 35

G
Ghost segment, 31
Group PNR
fare, 59
retrieve, 59
seat request, 59
GSA tables, 160

H
HE pages, 5
Historical fare records, 149
History report, 193
Hotel, 97
area identifiers, 100
availability, 101
bed type codes, 98
biased displays, 113
chain information, 97
display options, 109

273

Amadeus Cryptic Entries Reference Guide July 2012

Facilities Codes, 98
features, 102
inventory, 104
location list, 100
predefined rate codes, 97
rate change, 102
room type codes, 98
sell, 105
transport identifiers, 101

I
Information segment
See ARNK.
Informative pricing, 130
Insurance, 121
certificates and vouchers, 123
PNR element, 121
provider information, 121
sell, 121
Interline agreement tables, 160
Inventory type codes, 201
Invoice and itinerary remarks, 228
Invoices, 221
Issue in exchange, 157
Issuing
Amadeus Airline Ancillary Services, 169
Amadeus Electronic Miscellaneous
Documents, 171
Amadeus Virtual MCO, 170
Amadeus Virtual Miscellaneous Charges
Orders, 170
boarding pass, 174
electronic tickets to paper tickets, 211
EMDs, 171
miscellaneous charges orders, 169
miscellaneous documents, 169
service fees/charges, 169
tickets, 163
Issuing an EMD
Amadeus Airline Ancillary Services, 171
Item sales period report, 192
Itineraries, 225
Itinerary pricing, 132
options, 132
Itinerary receipt (ITR), 230
Itinerary service information, 44

L
Local security, 255
Long sell, 31
group, 58

274

M
Mailing address, 38
Manual auxiliary segments, 32
Manual document registration
proforma method, 198
Manual ticket number
element, 157
transmission, 157
MCO
excess baggage, 41
issuing, 169
miscellaneous fees, 41
updating TSM, 180
updating TSM, 182
Minimum connecting time (MCT), 25
Miscellaneous Charges Order
See MCO.
Miscellaneous documents
issuing, 169
Miscellaneous ticketing information, 155
Modifying a name element, 30
Multiply calculator function, 9

N
Name change, 30
Name element, 29
staff, 29
Negotiated fares, 128
Negotiated space, 26
Net remit report, 193
Neutral availability, 15
Non-commercial PNRs, 60

O
Office ID, 262
Office profile, 229
Online Help pages, 5
Open segment, 32
Option planner (queues), 254
Options
Amadeus Master Pricer Expert, 139, 140,
141
Amadeus Value Pricer, 138
for Amadeus Best Pricer, 135
for Amadeus Value Pricer, 137
for displaying a catalogue of eligible
chargeable Airline Ancillary Services, 143
for informative pricing, 130
for Itinerary Pricing, 132
for pricing Airline Ticketing Fees, 145
for pricing Airline Ticketing Fees
(Standalone Calculation), 146
Edition 9.2

Index
for pricing Amadeus Airline Ancillary
Services, 142
for repricing with Amadeus Ticket
Changer, 147
Original issue, 157
electronic tickets, 157
Other service information (OSI), 34

P
Passenger facility charges, 126
Passenger type codes, 136
Passive segment, 31
Past Date Record (PDR)
displaying, 54
printing, 49
recalling interactively, 54
recalling off-line, 53
recalling PDRs purged before April 2004,
55
PNR
automatically rebooking, 135
cabin baggage, 29
claiming, 56
copying, 47
copying itinerary elements only, 48
copying passenger data only, 48
display (partial), 44
ending transaction, 42
excess baggage, 41
extra seat, 29
history, 57
ignoring an entry, 42
information segment, 31
list by flight, 50
list by office, 51
MCO miscellaneous fees, 41
multilist display, 50
name, 29
non-commercial, 60
placing on queues, 248
printing, 49
record locator, 44
remarks, 36
removing from queues, 252
retrieving, 43
retrieving and pricing, 132
retrieving another system's PNR, 56
search by flight, 50
security, 56
splitting, 48
transfer ownership, 57
PNR change flag
removing, 180, 188

© 2012 Amadeus s.a.s - All rights reserved

PNR elements
canceling, 47
changing, 45
combining, 42
deleting, 47
FK element, 40
insurance, 121
keywords element, 40
multiple entry, 42
queue option, 37
rearranging, 46
rebooking, 45
received from element, 33
service elements, 34
SK element, 40
PNR fare elements, 154, 155, 157, 159
Practice Training, 8
Pricing, 130
Print queue, 196
remote office, 196
Print recovery entries, 197
in Amadeus Bypass Ticketing, 190
Printer status, 197
Printing
a PNR, 49
accounting coupons, 195
electronic ticket ITRs, 230
invoices, 221
itineraries, 225
PDR, 49
profiles, 78
queues, 251
Proforma mask
displaying, 198
Proforma registration of documents, 198
Purged PNR
See Past Date Record.

Q
Query report, 192
Queue
option in PNR, 37
Queue View, 250, 251
Queues, 243
adding, 244
browsing, 243
delay planner, 253
delaying PNRs and Messages, 244
deleting, 246
displaying, 247
displaying counts, 245
exiting from, 245
monitoring, 247

275

Amadeus Cryptic Entries Reference Guide July 2012

nicknames, 245
option planner, 254
placing PNRs and messages on, 248
printing, 251
recalculating queue counts, 246
removing messages from, 252
removing PNRs and messages, 244
removing PNRs from, 252
resetting, 246
sorting, 245
starting and working with, 243
summary planner, 252
ticketing planner, 253

R
Rail, 115
AccesRail, 117
availability and schedule display, 115
claiming an Amadeus PNR, 117
coach map, 118
fares, 116
information pages, 3
on-board service, 117
passenger type codes, 116
pricing, 117
provider information, 115
seat map, 119
seat request, 119
special services, 117
ticketing, 117
train status information, 117
Rate desk pricing, 3
Rates of exchange, 125
Record locator, 44
Refund
cancelling, 198
Refund type codes, 200
Remarks
confidential, 36
corporate, 36
general, 36
invoice and itinerary, 227
Remote office sign-in, 7
Remote ticketing, 164, 209
Reporting plan tables, 160
Reprinting
accounting Coupons, 195
Responsibility transfer, 57
Retrieving a PNR, 43
Round-the-World (RTW) fares, 128
Routing information, 130

276

S
Sale
cancelling, 198
reinstating, 199
type codes, 200
Sales reports, 192
for remote ticketing offices, 210
printing, 195
Schedules, 15
Seat maps, 39
Seat requests, 39, 59
Security, 255
Segment information, 44
Segment sell
ghost segment, 31
group, 58
long entry, 31
passive segment, 31
service segment, 31
short entry, 30
Segments
auxiliary, 32
information, 31
open, 32
rearranging, 46
rebooking, 46
status, 45
Service fee, 265
Service Fee Manager, 265
Service Fees
issuing, 169
updating TSM, 180
Service segment, 31
Settlement plan tables, 160
Shopper display, 127
Short sell, 30
group, 58
Sign bank, 255
Signing in and out, 7
Practice Training, 8
SK element, 40
Splitting a PNR, 48
SSR, 34
Staff passengers, 29
Stock control, 189
Subtract calculator function, 9
Summary sales period report, 192

T
Tax base and totals calculator function, 9
Temporary ticketing, 162
Terminal address, 262

Edition 9.2

Index
Ticket and Invoice reports, 230
Ticket Delivery Mechanism (TDM), 197
Ticket images
Amadeus Bypass Ticketing, 189
Ticket stock
in Amadeus Central Ticketing, 191
Ticket type
e-ticket and paper, 149
e-ticket only, 149
option, 149
paper only, 149
Ticketing
arrangement element, 153
Ticketless access, 219
Timatic, 13
Timetable, 20
Tour code element, 159
Transaction
report, 193
type codes, 200
Transitional Stored Miscellaneous (TSM)
documents. See TSM
Transitional Stored Miscellaneous (TSM)
documents of the type P (Pricing Quotation
Record). See TSM-P
Transitional Stored Ticket (TST)
adding passengers, 176
deleting, 180
displaying, 176
history, 179
manually creating, 175
removing confidentiality, 177
removing the PNR change flag, 180
setting confidentiality, 177
splitting passengers, 176
updating, 177
updating fare calculation, 177
Travel Agent Service Fees
displaying, 180
history
displaying, 188
issuing, 169
modifying, 187
TSM
displaying, 181
history, 188
issuing, 169, 170
updating, 182
TSM-P
deleting, 188
displaying, 181
fare elements, 149, 154, 155, 157, 158,
159
history, 188

© 2012 Amadeus s.a.s - All rights reserved

issuing, 171
manually creating, 180
removing the PNR change flag, 188
updating, 183
TSM-P fare elements, 162

U
Unifares, 128
Unused e-ticket tracking report, 217
Updating a name element, 30

V
Validating carrier, 159

W
Weather forecast, 3

277



Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : Yes
Create Date                     : 2013:10:02 16:45:20+02:00
Creator                         : Microsoft® Word 2010
Modify Date                     : 2013:12:08 17:00:24+02:00
Language                        : en-US
Tagged PDF                      : Yes
XMP Toolkit                     : Adobe XMP Core 5.4-c005 78.147326, 2012/08/23-13:03:03
Creator Tool                    : Microsoft® Word 2010
Metadata Date                   : 2013:12:08 17:00:24+02:00
Producer                        : Microsoft® Word 2010
Format                          : application/pdf
Document ID                     : uuid:301d49d6-4636-4879-9413-42f542d0a6e1
Instance ID                     : uuid:899ef6e2-03be-42d6-b224-b8a891961676
Page Mode                       : UseOutlines
Page Count                      : 281
EXIF Metadata provided by EXIF.tools

Navigation menu