CIBM Online Banking Bill Pay User Guide
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Bill Pay User Guide Account Access Adding Electronic Payees Log in to Internet Banking and select the Bill Pay tab. Select Add Payee > Pay a Company to add a new electronic payee. Adding Accounts Fill in the payee fields and click Search. If the Company you entered is available as an Electronic Payee a link with Payee Type Electronic displays. Select Add Account from the Bill Pay submenu, choose the account you want to add to bill pay and click Submit. You must review and agree to the terms for bill pay to set up the account. If the payee is not available as electronic, select the Add Check Payee button at the bottom of the page. Payees There are two types of Payees – Company and Individual. Company payees receive their payments electronically, while Individual payees receive their payments in the form of a check. Payment Funding www.cibmbank.com 1.877.925.3030 Funds for payments made to Electronic (Company) payees will debit your account on the payment date. Funds for payments made to Check (Individual) payees will debit your account when the check clears. Adding Check Payees To add a payee without searching for available electronic payees, select Add Payee > Pay an Individual. Adding Payments Payments can be added in one of two ways: Quick Payment and Recurring Payment Security Editing Your Information Change Personal, Account, and Display Settings. Set up Alerts. Quick Payment Quick Payment allows you to add up to 10 one-time payments on the same screen. Personal Update E-Mail Address Update ID* *create an ID to use instead of 12-digit ID Add Payment Change PIN/Password One of the first times you access your accounts online, we’ll ask you to choose and answer three (3) Personal Verification Questions. During future online sessions, we’ll ask you some of these questions if we feel there is a possibility that someone other than you is attempting to access your information. Please choose answers that you will remember. Incorrectly answering questions can lead to your account access being disabled. Account Use Add Payment for payments that happen on a regularly scheduled basis. Change Account Pseudo Names (nicknames). Edit order in which accounts are displayed. Security Reminders We will NEVER email you for your personal information. Any email claiming to be the bank requesting personal information such as Social Security Numbers, IDs, or Passwords should not be trusted or opened. Display Edit Number of Accounts displayed per page. Viewing History Use a different password to access your online accounts than ones you use for other applications. Always exit your online banking session before leaving your computer. Edit no. of transactions displayed by default. Alerts Select Main > History under the Bill Payment Tab. Event Alerts Incoming Direct Deposits Funds Transfer Information Statement Notifications Do not write your password down. Balance Alerts Notification of Account Balances Bill Payment history is available for 19 months. Item Alerts Notification of Cleared Checks Personal Alerts Alerts delivered on chosen date. www.cibmbank.com 1.877.925.3030
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