ESCM For PRIMEFLEX Introducing Fujitsu Enterprise Service Catalog Manager Appliance Customer S Long V1.1
User Manual: Pdf Introducing Fujitsu Enterprise Service Catalog Manager Enterprise Service Catalog Manager - Fujitsu United States
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ESCM Appliance for Hybrid Cloud 0 © 2017 FUJITSU Enterprise Service Catalog Manager Appliance Challenges in Hybrid Cloud 1 © 2017 FUJITSU Challenges in Hybrid Cloud SaaS Offerings Internal Services Consume Consume Supply ENTERPRISE DEPARTMENT DEVELOPMENT DEPARTMENT Today, companies face the following challenges: How to offer an easy-to-use self-service portal for IT services? IaaS & Managed Servers Consume Supply IT DEPARTMENT Customer Service? Governance ? Control ? Cost Transparency ? How to guarantee IT governance? How to control the purchase and usage of services? CIO How to control the costs for IT services and software? 2 © 2017 FUJITSU Needs of Service Providers and CIOs Service Provider‘s Challenges How to achieve visibility and market positioning for my offering? How to provide simplest possible service booking and provisioning? How to ensure interoperability and compatibility of my offering with other solutions? CIO‘s Challenges How to make offerings fit together and fit the process of my corporation? How to efficiently manage access rights to all services used within my corporation? 3 How to allow new offerings to be tested in a controlled environment? © 2017 FUJITSU Enterprise Service Catalog Manager Appliance Product Overview 4 © 2017 FUJITSU Enterprise Service Catalog Manager (ESCM) A Cloud Enablement Platform to easily integrate infrastructure resources and applications in order to offer them as cloud services. Admins Users Self-service Portal (admin, user) SaaS Identity, account, subscription PaaS Price Modeling ESCM Provides all the features to build, govern and support a hybrid service-based ecosystem. … IaaS Billing, Reporting Automated Provisioning Brand, specific process control Integrate and manage distributed services (internal and external). VI VI … … Provides a single, flexible solution store experience to business users. ESCM closes the gap between Public and Private Cloud. 5 © 2017 FUJITSU Your Cloud – Your layout ! Enterprise Service Catalog Manager adapts to your Corporate Design. 6 © 2017 FUJITSU ESCM: Features in detail User Portals Customer & admin portals Brand management Layout customization for own customer portal Subscription management Manage service subscriptions Tenant provisioning Provision service instances Process control Integrate organizationspecific processes Service provisioning Provision user access to services Reporting Offer comprehensive reports for providers & service users Payment Invoice creation & reporting for service users Identity management User management, SSO & access control Billing Collect billing data for creating customer invoices (flexible pricing models) Event management Record events to support metering and auditing 7 Account management Handling individual users, accounts, roles, logins © 2017 FUJITSU Enterprise Service Catalog Manager Choose from a broad spectrum of supported use cases from SaaS Marketplace to Enterprise (IaaS) Store for CIOs, Service Providers and End Users 8 © 2017 FUJITSU ESCM Benefits – for Users Enables end users to obtain and launch cloud resources and applications with one click in self-service mode 9 © 2017 FUJITSU ESCM Benefits – for Corporations Enables CIOs to set up and manage business-friendly catalogs of cloud services of any type (IaaS, PaaS, SaaS, container services) 10 © 2017 FUJITSU ESCM Benefits – for Service Providers 11 Enables service providers to quickly define new cloud services with flexible pricing plans in order to easily adapt to new market demands © 2017 FUJITSU Optimize Usage with Marketable Services Marketplace Marketable Service 1 Free Edition Upgrade Technical Service (IaaS, SaaS, XaaS) Marketable Service 2 Basic Edition Upgrade / Downgrade Marketable Service 3 Premium Edition 12 © 2017 FUJITSU Enterprise Service Catalog Manager Appliance Key Features and Benefits 13 © 2017 FUJITSU ESCM Key Features Service portal 1 Single, flexible solution store experience to business users Offer cloud services within an interactive service catalog Create and manage service catalogs Supplier portal 2 Build, govern and support a hybrid cloud service-based ecosystem Define service offerings including flexible price models Provide customization features to brand service catalogs Account and subscription management 3 Manage individual users, accounts, roles, and logins Provide account management capabilities for departments Single sign-on Metering and auditing 4 Collect data based on usage of services as a basis for billing and reporting Create invoices and reports for service users 14 © 2017 FUJITSU ESCM Appliance, Platform availability options Appliance Platform Description Single bare metal appliance running a single instance of ESCM 1 Bare Metal 2 Single Node Virtualized Single node prepared with a VMWare hypervisor that can support multiple instances of the virtualized ESCM 3 Converged Infrastructure Virtualized A Converged infrastructure platform that can support multiple instances of the virtualized ESCM. Pre-validated All options have been pre-validated to ensure that the appliance is able to deliver “peace-of-mind” functionality to your enterprise. Pre-integrated The appliance comes pre-integrated to minimize the delivery time and risk of going live with your ESCM in your data center All options come ready-to-run 15 © 2017 FUJITSU ESCM Appliance, Simple subscription model Appliance Platform Subscription 1 Bare Metal $ 2 Single Node Virtualized $$ 3 Converged Infrastructure Virtualized $$$ 1 Year $$$ 3 Year $$ 5 Year $ All-in-one appliance pricing A simple single appliance pricing that delivers into your data center a ready to go ESCM appliance All inclusive, annual subscription support pricing A simple annual subscription in three options to provide an all inclusive complete support* Simplified pricing options 16 *dependent on SLA option © 2017 FUJITSU Key Benefits Platform for Various Solution Stores 1 Service Provider Store (public cloud service portal) Enterprise Store (a company’s solution store in the private cloud) Transparency of IT Solution Landscape 2 Perfect, yet flexible, cost transparency of IT usage Transparent, yet flexible, authorization processes for new service portal users Cost Savings 3 Rapid deployment to new users, no lengthy provisioning Easy right-sizing and de-provisioning of production resources Immediate reaction to shifts in usage patterns (e.g. re-org) Company-wide Standardization of Application Layer 4 One-stop self-service portal for subscribing to IT services Easy deployment of new applications as services 17 © 2017 FUJITSU Consumer View – Using Services 5 SERVICE CONSUMER Manage users and accounts 2 ACCOUNT MANAGEMENT Subscribe to and use services 4 Terminate Services 3 Pay Services SUBSCRIPTION MANAGEMENT BILLING AND PAYMENT SOLUTION STORE PORTAL SERVICE PROVIDER 1 Manage market offerings REPORTING 18 © 2017 FUJITSU Service Provider View – Managing Services CUSTOMER ORGANIZATION SOLUTION STORE OWNER SOLUTION STORE PORTAL TECHNOLOGY PROVIDER SERVICE PROVIDER ACCOUNT MANAGEMENT SUBSCRIPTION MANAGEMENT REPORTING SERVICES 4 BRAND MANAGEMENT BILLING PAYMENT COLLECTION Collect revenue TECHNICAL SERVICE PROVISIONING SERVICE PROVISIONING MARKETABLE SERVICE PROVISIONING IDENTITY MANAGEMENT TENANT PROVISIONING EVENT MANAGEMENT 2 Publish technical service definition 1 Implement chosen integration APIs IDENTITY SERVICE PROVISIONING SERVICE 3 Create market offerings EVENT SERVICE SERVICE (IaaS, PaaS, SaaS) 19 © 2017 FUJITSU ESCM Integration availability matrix* Project specific Delivered on request SaaS Integrations Out-of-the-Box Project specific ● Amazon WS LAMP Stack ● Delivered on request PaaS Integrations Out-of-the-Box Project Specific ● FUJITSU K5 Cloud Service Amazon AWS Delivered on Request Out-of-the-Box IaaS Integrations Salesforce.com ● Citrix XenApp ● MS Office 365 ● OpenStack (SUSE, RedHat) ● Oracle Glassfish ● Symantec end-user-protect ● Microsoft Azure ● PostgreSQL ● Fujitsu RunMyProcess ● Fujitsu FlexFrame Orchestrator ● Any virtualized App ● Kubernetes (Docker) ● Any mobile App ● Any Web-based App ● ● Microsoft Hyper-V VMware ESXi / vSphere 4, 5, 6 ● IBM Pureflex ● Microsoft Exchange ● HP CloudSystem Matrix ● Microsoft Lync ● Oracle VM Manager ● Salesforce.com ● MS Office 365 ● Symantec end-user-protect ● Comprehensive ready-to-go integration options. 20 *Availability as of Oct 2017, subject to change © 2017 FUJITSU White label service catalog interface Customizable branding image, multiple languages are supported 21 © 2017 FUJITSU Integration into Customer AWS account Integration into customer network environment Integrate into customer mailserver Setup basic user accounts Basic ESCM portal setup Basic security hardening Training Setup ESCM appliance into customer DC System Integration Setup ESCM Appliance – “QuickStart” Simply and Completely Delivered Basic administration training Train the trainer, end user training Support 9 x 5, NBD Onsite 24 x 7, NBD Onsite 22 © 2017 FUJITSU Enterprise Service Catalog Manager Appliance Use Cases / References 23 © 2017 FUJITSU Use Case – Private Services Service Provider Enterprise Central IT Enterprise Store SOLUTION STORE OWNER Manage SERVICE SUPPLIER Publish ISV Allows CIOs to easily integrate, manage and offer distributed internal services Enables CIOs to ensure IT governance and control usage and costs for IT services License Payment Payment Consume Internal Services Development Department Enterprise Department DEVELOPER SERVICE CONSUMER 24 © 2017 FUJITSU Use Case – Public Services Service Provider Enterprise Central IT SOLUTION STORE OWNER Manage Service Provider Store Consume External customer Payment ISV SERVICE SUPPLIER SERVICE CONSUMER Publish License Payment Internal Services Allows CIOs to easily integrate, manage and offer distributed external services Enables CIOs to ensure IT governance and control usage and costs for IT services Development Department DEVELOPER 25 © 2017 FUJITSU Use Case – Private, Public and Hybrid Services Service Provider Enterprise Central IT SOLUTION STORE OWNER Service Provider Store Enterprise Store Manage Consume External customer Payment ISV SERVICE SUPPLIER SERVICE CONSUMER Publish License Payment Payment Consume Internal Services Development Department Enterprise Department DEVELOPER SERVICE CONSUMER 26 Allows CIOs to easily integrate, manage and offer distributed services (internal and external) Enables CIOs to ensure IT governance and control usage and costs for IT services © 2017 FUJITSU Biometric Security (US / commercial / live) Fujitsu S5-based Application Server Landscape Challenges Manage complete PaaS environments for Customer PoCs (several deployments per day) Booking / scale in and scale out initiated by user Prepare complete system within hours Solution OSCM-based Enterprise Store, installed on Fujitsu S5 IaaS Integrated Fujitsu S5 API for virtual server provisioning and firewall setup Integrated configuration tool for application server setup Integrated manual work steps 27 © 2017 FUJITSU German Public Services IT (Germany / commercial / live) Vmware-based Server Services Challenges Need to manage various distributed and independent VMware islands Lack of standardization Need to have short-term delivery and self-service Solution ESCM-based Enterprise Store, on-premise installation Integrated multiple distributed VMware ESX clusters Extensions for automated customer-compliant server name generation, IP address pooling, existing VM import, MS AD login, MS AD domain handling, approval 28 © 2017 FUJITSU 29 © 2017 FUJITSU
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