ESCM For PRIMEFLEX Introducing Fujitsu Enterprise Service Catalog Manager Appliance Customer S Long V1.1

User Manual: Pdf Introducing Fujitsu Enterprise Service Catalog Manager Enterprise Service Catalog Manager - Fujitsu United States

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0© 2017 FUJITSU
ESCM Appliance for Hybrid Cloud
1© 2017 FUJITSU
Enterprise Service Catalog Manager
Appliance
Challenges in Hybrid Cloud
2© 2017 FUJITSU
Customer Service?
Governance ?
Control ?
Cost Transparency ?
Challenges in Hybrid Cloud
ENTERPRISE
DEPARTMENT
DEVELOPMENT
DEPARTMENT IT DEPARTMENT
SaaS Offerings IaaS & Managed Servers
Internal Services
Supply
CIO
ConsumeConsume Supply
Consume
Today, companies face the following challenges:
How to offer an easy-to-use self-service portal for IT services?
How to guarantee IT governance?
How to control the purchase and usage of services?
How to control the costs for IT services and software?
3© 2017 FUJITSU
Needs of Service Providers and CIOs
CIO‘s Challenges
Service Provider‘s Challenges
How to make offerings fit
together and fit the process
of my corporation?
How to efficiently manage
access rights to all services
used within my corporation?
How to allow new offerings
to be tested in a controlled
environment?
How to provide simplest possible
service booking and provisioning?
How to ensure interoperability and
compatibility of my offering with
other solutions?
How to achieve visibility and
market positioning for my
offering?
4© 2017 FUJITSU
Enterprise Service Catalog Manager
Appliance
Product Overview
5© 2017 FUJITSU
Enterprise Service Catalog Manager (ESCM)
A Cloud Enablement Platform to easily
integrate infrastructure resources and
applications in order to offer them as cloud
services.
Provides all the features to build, govern
and support a hybrid service-based
ecosystem.
Integrate and manage distributed
services (internal and external).
Provides a single, flexible solution store
experience to business users.
ESCM closes the gap between Public and Private Cloud.
…VIVI
Users…Admins
SaaS
Identity, account, subscription
Price Modeling
Billing, Reporting
Automated Provisioning
Brand, specific process control
Self-service Portal (admin, user)
ESCM
PaaS
IaaS
…
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Your Cloud –Your layout !
Enterprise Service Catalog Manager adapts to your Corporate Design.
7© 2017 FUJITSU
ESCM: Features in detail
Process control
Integrate organization-
specific processes
Tenant provisioning
Provision service instances
Event management
Record events to support
metering and auditing
Brand management
Layout customization
for own customer portal
User Portals
Customer & admin portals
Identity management
User management,
SSO & access control
Subscription
management
Manage service
subscriptions
Service provisioning
Provision user access
to services
Billing
Collect billing data for
creating customer invoices
(flexible pricing models)
Reporting
Offer comprehensive
reports
for providers & service
users
Payment
Invoice creation &
reporting
for service users
Account management
Handling individual users,
accounts, roles, logins
8© 2017 FUJITSU
Choose from a broad spectrum of supported use cases
from SaaS Marketplace to Enterprise (IaaS) Store
for CIOs, Service Providers and End Users
Enterprise Service Catalog Manager
9© 2017 FUJITSU
ESCM Benefits –for Users
Enables end users to
obtain and launch cloud
resources and applications
with one click in
self-service mode
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Enables CIOs to set up and
manage business-friendly
catalogs of cloud services
of any type
(IaaS, PaaS, SaaS,
container services)
ESCM Benefits –for Corporations
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ESCM Benefits –for Service Providers
Enables service providers
to
quickly define new cloud
services
with flexible pricing
plans
in order to easily adapt
to new market demands
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Optimize Usage with Marketable Services
Marketplace
Technical
Service
(IaaS, SaaS, XaaS)
Upgrade
Upgrade /
Downgrade
Marketable
Service 1
Marketable
Service 2
Marketable
Service 3
Free Edition
Basic Edition
Premium
Edition
13 © 2017 FUJITSU
Enterprise Service Catalog Manager
Appliance
Key Features and Benefits
14 © 2017 FUJITSU
ESCM Key Features
1
2
3
Service portal
Single, flexible solution store experience to business users
Offer cloud services within an interactive service catalog
Create and manage service catalogs
Supplier portal
Build, govern and support a hybrid cloud service-based ecosystem
Define service offerings including flexible price models
Provide customization features to brand service catalogs
Account and subscription management
Manage individual users, accounts, roles, and logins
Provide account management capabilities for departments
Single sign-on
4Metering and auditing
Collect data based on usage of services as a basis for billing and reporting
Create invoices and reports for service users
15 © 2017 FUJITSU
ESCM Appliance, Platform availability options
Pre-validated
All options have been pre-validated to ensure that the appliance is able to deliver “peace-of-mind” functionality to your
enterprise.
Pre-integrated
The appliance comes pre-integrated to minimize the delivery time and risk of going live with your ESCM in your data center
Appliance Platform Description
1 Bare Metal Single bare metal appliance running a single instance of ESCM
2 Single Node Virtualized Single node prepared with a VMWare hypervisor that can support
multiple instances of the virtualized ESCM
3 Converged Infrastructure Virtualized A Converged infrastructure platform that can support multiple
instances of the virtualized ESCM.
All options come ready-to-run
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ESCM Appliance, Simple subscription model
All-in-one appliance pricing
A simple single appliance pricing that delivers into your data center a ready to go ESCM appliance
All inclusive, annual subscription support pricing
A simple annual subscription in three options to provide an all inclusive complete support*
Simplified pricing options
*dependent on SLA option
Appliance Platform Subscription
1 Bare Metal $
1 Year
$$$ 3 Year
$$ 5 Year
$
2 Single Node Virtualized $$
3 Converged Infrastructure Virtualized $$$
17 © 2017 FUJITSU
Key Benefits
2
4Company-wide Standardization of Application Layer
One-stop self-service portal for subscribing to IT services
Easy deployment of new applications as services
3
Cost Savings
Rapid deployment to new users, no lengthy provisioning
Easy right-sizing and de-provisioning of production resources
Immediate reaction to shifts in usage patterns (e.g. re-org)
1Platform for Various Solution Stores
Service Provider Store (public cloud service portal)
Enterprise Store (a company’s solution store in the private cloud)
Transparency of IT Solution Landscape
Perfect, yet flexible, cost transparency of IT usage
Transparent, yet flexible, authorization processes for new service portal users
18 © 2017 FUJITSU
SERVICE
CONSUMER
SERVICE
PROVIDER
Subscribe
to and use
services
2
Manage
market
offerings
1
Pay
Services
3
ACCOUNT
MANAGEMENT
SUBSCRIPTION
MANAGEMENT
REPORTING
BILLING AND
PAYMENT
SOLUTION STORE
PORTAL
Terminate
Services
4
Manage
users and
accounts
5
Consumer View –Using Services
19 © 2017 FUJITSU
SOLUTION STORE
OWNER
CUSTOMER
ORGANIZATION
SERVICE
PROVIDER
Publish
technical
service
definition
2
Implement
chosen
integration
APIs
1
Collect
revenue
4
ACCOUNT
MANAGEMENT
SUBSCRIPTION
MANAGEMENT
REPORTING
SERVICES
TECHNOLOGY
PROVIDER
SOLUTION STORE PORTAL
BILLING
BRAND
MANAGEMENT
PAYMENT
COLLECTION
TECHNICAL SERVICE
PROVISIONING
SERVICE
PROVISIONING
MARKETABLE SERVICE
PROVISIONING
IDENTITY
MANAGEMENT
TENANT
PROVISIONING
EVENT
MANAGEMENT
SERVICE (IaaS, PaaS, SaaS)
IDENTITY SERVICE PROVISIONING SERVICE EVENT SERVICE
Create
market
offerings
3
Service Provider View –Managing Services
20 © 2017 FUJITSU
ESCM Integration availability matrix*
IaaS
Integrations
Out-of-the-Box
Delivered on
Request
Project Specific
FUJITSU K5 Cloud Service ●
Amazon AWS ●
OpenStack (SUSE, RedHat) ●
Microsoft Azure ●
Microsoft Hyper-V ●
VMware ESXi / vSphere 4, 5, 6 ●
IBM Pureflex ●
HP CloudSystem Matrix ●
Oracle VM Manager ●
PaaS
Integrations
Out-of-the-Box
Delivered on
request
Project specific
Amazon WS LAMP Stack ●
Citrix XenApp ●
Oracle Glassfish ●
PostgreSQL ●
Fujitsu FlexFrame Orchestrator ●
Kubernetes (Docker) ●
Microsoft Exchange ●
Microsoft Lync ●
Salesforce.com ●
MS Office 365 ●
Symantec end-user-protect ●
SaaS
Integrations
Out-of-the-Box
Delivered on
request
Project specific
Salesforce.com ●
MS Office 365 ●
Symantec end-user-protect ●
Fujitsu RunMyProcess ●
Any virtualized App ●
Any mobile App ●
Any Web-based App ●
Comprehensive ready-to-go integration options.
*Availability as of Oct 2017, subject to change
21 © 2017 FUJITSU
White label service catalog interface
Customizable branding image, multiple languages are supported
22 © 2017 FUJITSU
ESCM Appliance – “QuickStart” Simply and
Completely Delivered
Setup
Setup ESCM appliance
into customer DC
System Integration
Integration into Customer
AWS account
Integration into customer
network environment
Integrate into customer
mailserver
Setup basic user
accounts
Basic ESCM portal setup
Basic security hardening
Training
Basic administration
training
Train the trainer, end user
training
Support
9 x 5, NBD Onsite
24 x 7, NBD Onsite
23 © 2017 FUJITSU
Enterprise Service Catalog Manager
Appliance
Use Cases / References
24 © 2017 FUJITSU
Enterprise
Central IT
ISV
Enterprise
Department
SERVICE
CONSUMER
Publish
SERVICE SUPPLIER
Manage
SOLUTION
STORE
OWNER
License
Payment
Development
Department
DEVELOPER
Internal
Services
Service
Provider
Enterprise
Store
Payment
Consume
Allows CIOs to easily integrate,
manage and offer distributed
internal services
Enables CIOs to ensure IT
governance and control usage and
costs for IT services
Use Case –Private Services
25 © 2017 FUJITSU
Enterprise
Central IT
ISV Publish
SERVICE SUPPLIER
Manage
SOLUTION
STORE
OWNER
License
Payment
Development
Department
DEVELOPER
Internal
Services
Service
Provider
Service
Provider
Store
Allows CIOs to easily integrate,
manage and offer distributed
external services
Enables CIOs to ensure IT
governance and control usage and
costs for IT services
Use Case –Public Services
External
customer
SERVICE
CONSUMER
Consume
Payment
26 © 2017 FUJITSU
Enterprise
Central IT
ISV
Enterprise
Department
SERVICE
CONSUMER
Publish
SERVICE SUPPLIER
Manage
SOLUTION
STORE
OWNER
License
Payment
Development
Department
DEVELOPER
Internal
Services
Service
Provider
Enterprise
Store
Payment
Consume
Allows CIOs to easily
integrate, manage and offer
distributed services (internal
and external)
Enables CIOs to ensure IT
governance and control usage
and costs for IT services
Use Case –Private, Public and Hybrid Services
External
customer
SERVICE
CONSUMER
Consume
Payment
Service
Provider
Store
27 © 2017 FUJITSU
Biometric Security (US / commercial / live)
Fujitsu S5-based Application Server Landscape
Solution
OSCM-based Enterprise Store, installed on Fujitsu
S5 IaaS
Integrated Fujitsu S5 API for virtual server
provisioning and firewall setup
Integrated configuration tool for application server
setup
Integrated manual work steps
Challenges
Manage complete PaaS environments for
Customer PoCs (several deployments per day)
Booking / scale in and scale out initiated by user
Prepare complete system within hours
28 © 2017 FUJITSU
German Public Services IT (Germany / commercial / live)
Vmware-based Server Services
Solution
ESCM-based Enterprise Store, on-premise
installation
Integrated multiple distributed VMware ESX clusters
Extensions for automated customer-compliant
server name generation, IP address pooling,
existing VM import, MS AD login, MS AD domain
handling, approval
Challenges
Need to manage various distributed and
independent VMware islands
Lack of standardization
Need to have short-term delivery and
self-service
29 © 2017 FUJITSU

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