FortiClient Administration Guide Forti Client 5.4
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FortiClient - Administration Guide VERSION 5.4.0 FORTINET DOCUMENT LIBRARY http://docs.fortinet.com FORTINET VIDEO GUIDE http://video.fortinet.com FORTINET BLOG https://blog.fortinet.com CUSTOMER SERVICE & SUPPORT https://support.fortinet.com FORTIGATE COOKBOOK http://cookbook.fortinet.com FORTINET TRAINING SERVICES http://www.fortinet.com/training FORTIGUARD CENTER http://www.fortiguard.com END USER LICENSE AGREEMENT http://www.fortinet.com/doc/legal/EULA.pdf FEEDBACK Email: techdocs@fortinet.com November 17, 2016 FortiClient 5.4.0 Administration Guide 04-540-292132-20161117 TABLE OF CONTENTS Change Log Introduction 7 8 FortiClient features Standalone mode Managed mode FortiSandbox On-Net / Off-Net Licensing FortiGate Client limits EMS client limits Installation information Firmware images and tools Microsoft Windows Mac OS X Language support 8 9 10 10 10 11 11 11 12 13 13 13 14 What’s New in FortiClient 5.4 16 New features in FortiClient 5.4.0 Antivirus Web Filtering VPN Endpoint Control FortiClient GUI Logging Provisioning FortiClient Standard FortiClient installation Download the FortiClient installation files Install FortiClient on a Microsoft Windows computer Install FortiClient on a Microsoft Server Install FortiClient on a Mac OS X computer Install FortiClient on an infected system Install FortiClient as part of a cloned disk image Deploy FortiClient using Microsoft Active Directory server Deploy FortiClient using Microsoft SCCM 2012 SCCM setup 16 16 17 17 18 20 20 21 21 21 21 23 23 24 25 25 26 27 Task sequences Task sequence examples for FortiClient Endpoint Management Configure endpoint management FortiGate FortiClient EMS Configuring endpoint registration over a VPN Remembered FortiGate/EMS Roaming clients (multiple redundant gateways) example View FortiClient registration in the FortiGate GUI or EMS Configure the FortiGate/EMS IP address in FortiClient for registration Enable FortiClient endpoint registration key password (optional) Display or hide the FortiClient profile details Update FortiClient registration license on FortiGate Endpoint registration with AD user groups Configure users and groups on your AD server Configure your FortiAuthenticator Configure your FortiGate/EMS Connect to the FortiGate/EMS using FortiClient endpoint Monitoring client registrations Antivirus FortiClient Antivirus Enable or disable antivirus FortiSandbox Blocking access and communication channels Notifications Scan now Scan a file or folder on your workstation Submit a file for analysis View FortiClient engine and signature versions Schedule antivirus scanning Add files/folders to an exclusion list View quarantined threats View site violations View alerts dialog box Realtime Protection events Antivirus logging Antivirus options Endpoint control Antivirus profile settings Web Security/Web Filter Enable/Disable Web Security 28 35 38 38 39 46 46 47 48 50 51 51 52 52 53 53 53 53 54 55 56 56 56 57 58 58 59 59 59 59 60 61 62 63 64 64 65 65 65 66 70 70 Web Security profile Web Security exclusion list Web Security settings View violations Web Filter FortiGate EMS Application Firewall FortiGate EMS View application firewall profile View blocked applications IPsec VPN and SSL VPN Add a new connection Create a new SSL VPN connection Create a new IPsec VPN connection Provision client VPN connections FortiGate VPN provisioning EMS VPN provisioning Connect to a VPN Save Password, Auto Connect, and Always Up FortiToken and FortiClient VPN Advanced features (Microsoft Windows) Activating VPN before Windows Log on Connect VPN before log on (AD environments) Create a redundant IPsec VPN Priority based SSL VPN connections Advanced features (Mac OS X) Create a redundant IPsec VPN Priority based SSL VPN connections VPN tunnel & script Windows OS X Vulnerability Scan Enable vulnerability scan Scan now View vulnerabilities Settings Backup or restore full configuration Logging Configure logging to FortiAnalyzer or FortiManager Updates 70 71 72 73 74 74 77 79 79 81 82 82 83 83 83 84 87 87 88 90 91 92 93 93 93 93 94 95 95 95 96 96 97 98 98 99 99 101 101 101 102 104 VPN options Certificate management Antivirus options Advanced options Single Sign-On mobility agent FortiClient/FortiAuthenticator protocol Configuration lock FortiTray Connect to a VPN connection Custom FortiClient Installations Download the license file Create a custom installer FortiClient (Windows) Configurator tool FortiClient (Mac OS X) Configurator tool Custom installation packages FortiClient (Windows) Advanced FortiClient profiles Provision a full XML configuration file Advanced VPN provisioning Appendix A - Deployment Scenarios Basic FortiClient Profile Advanced FortiClient Profile (Full XML Configuration) Advanced FortiClient Profile (Partial XML Configuration) Advanced VPN Provisioning FortiClient Profile Advanced FortiClient Profile (No Settings Provisioned) Using Active Directory Groups Monitoring registered users Customizing FortiClient using XML settings Silent registration Locked FortiClient settings Disable unregistration Putting it together Off-net VPN auto-connect Appendix B - Using the FortiClient API Overview API reference Appendix C - Rebranding FortiClient Appendix D - FortiClient Log Messages 104 104 105 105 106 106 108 108 109 110 110 111 111 116 118 118 119 119 121 123 123 123 124 125 125 126 126 127 127 127 128 128 128 131 131 131 133 139 Change Log Change Log 7 Date Change Description 2015-10-19 Initial release. 2015-10-28 Updated for FortiClient 5.4.0. Clarified content in the Updates section of the Settings chapter. 2015-12-30 Updated for FortiClient 5.4.0. The debug logging level should not be permanently enabled in a production environment. 2016-04-07 Updated for FortiClient 5.4.0 to communicate that FortiClient SSL VPN connections to FortiGate support DTLS. 2016-11-17 Clarified how the Always Up setting for VPN works. Administration Guide Fortinet Technologies Inc. Introduction FortiClient is an all-in-one comprehensive endpoint security solution that extends the power of Fortinet’s Advanced Threat Protection (ATP) to end user devices. As the endpoint is the ultimate destination for malware that is seeking credentials, network access, and sensitive information, ensuring that your endpoint security combines strong prevention with detection and mitigation is critical. This document provides an overview of FortiClient 5.4.0. This document was written for FortiClient (Windows) 5.4.0. Not all features described in this document are supported for FortiClient (Mac OS X) 5.4.0. FortiClient features FortiClient offers two licensing modes: Standalone mode and Managed mode. It can also be integrated with FortiSandbox. The following table provides a feature comparison between the standalone client (free version) and the managed client (licensed version). Standalone Client (Free Version) Managed Client (Licensed Version) Installation Options l Complete: All Endpoint Security and VPN components will be installed. Installation Options l Complete: All Endpoint Security and VPN components will be installed. l l VPN Only: only VPN components (IPsec and SSL) will be installed. Create a custom FortiClient installer using the FortiClient Configurator tool using the trial mode. In trial mode, all online updates are disabled. Threat Protection l Real-time Antivirus Protection l l VPN Only: only VPN components (IPsec and SSL) will be installed. Create a custom FortiClient installer using the FortiClient Configurator tool. Threat Protection l Real-time Antivirus Protection l Antirootkit/Antimalware l Antirootkit/Antimalware l Grayware Blocking (Adware/Riskware) l Grayware Blocking (Adware/Riskware) l Cloud Based Behavior Scanning Web Content l Web Filtering l YouTube Education Filter Administration Guide Fortinet Technologies Inc. Web Content l Web Filtering l YouTube Education Filter 8 Introduction FortiClient features Standalone Client (Free Version) Managed Client (Licensed Version) VPN VPN l SSL VPN l SSL VPN l IPsec VPN l IPsec VPN l Client Certificate Support l Client Certificate Support l X.509 Certificate Support l X.509 Certificate Support l Elliptical Curve Certificate Support l Elliptical Curve Certificate Support l Two-Factor Authentication l Two-Factor Authentication Logging l VPN, Antivirus, Web Security, and Update Logging l View logs locally Logging l VPN, Application Firewall, Antivirus, Web Filter, Update, and Vulnerability Scan Logging l View logs locally Application Control l Application Firewall l Block Specific Application Traffic Vulnerability Management l Vulnerability Scan l Link to FortiGuard with information on the impact and recommended actions Central Management l Centralized Client Management and monitoring l l Centralized configuration provisioning and deployment Enforcement of enterprise security policies. Central Logging l Upload logs to a FortiAnalyzer or FortiManager. FortiClient must be registered to FortiGate to upload logs to FortiAnalyzer or FortiManager. Standalone mode In standalone mode, FortiClient is not registered to a FortiGate or Enterprise Management Server (EMS). In this mode, FortiClient is free both for private individuals and commercial businesses to use; no license is required. All features and functions are activated. 9 Administration Guide Fortinet Technologies Inc. FortiClient features Introduction Managed mode Companies with large installations of FortiClient usually need a method to manage their endpoints. This is accomplished by registering each FortiClient to a FortiGate or an Enterprise Management Server (EMS). In this mode, FortiClient licensing is applied to the FortiGate or EMS. No separate license is required on FortiClient itself. FortiSandbox FortiSandbox offers the capabilities to analyze new, previously unknown and undetected virus samples in realtime. Files sent to it are scanned first, using similar Antivirus (AV) engine and signatures as are available on the FortiOS and FortiClient. If the file is not detected but is an executable file, it is run in a Microsoft Windows virtual machine (VM) and monitored. The file is given a rating or score based on its activities and behavior in the VM. FortiClient integration with FortiSandbox allows users to submit files to FortiSandbox for automatic scanning. When configured, FortiClient will send supported files downloaded over the internet to FortiSandbox if they cannot be detected by the local, real-time scanning. Access to the downloaded file can be blocked until the scanning result is returned. As FortiSandbox receives files for scanning from various sources, it collects and generates AV signatures for such samples. FortiClient periodically downloads the latest AV signatures from the FortiSandbox, and applies them locally to all real-time and on-demand AV scanning. For more information, see the FortiSandbox Administration Guide, available in the Fortinet Document Library. This feature requires a FortiSandbox running version 2.1 or newer and is only available on FortiClient (Windows). On-Net / Off-Net The on-net feature requires the use of a FortiGate as a DHCP server. This is usually configured on the same FortiGate that the FortiClient will be registered. When the device that FortiClient is running on has an IP address from the FortiGate's DHCP server, it is on-net. For any other IP addresses, it is off- net. There is a new way to configure the on-net feature. On the FortiGate, the DHCP server can be used, or several network subnets can be provided. FortiClient will be on-net if: l It is registered using EC to the FortiGate, l It belongs to one of the pre-configured on-net subnets, or l It provides the DHCP for on-net properties. Otherwise, FortiClient will be off-net. Administration Guide Fortinet Technologies Inc. 10 Introduction Licensing Licensing Licensing on the FortiGate is based on the number of registered clients. FortiGate 30 series and higher models support ten (10) free managed FortiClient licenses. For additional managed clients, a FortiClient license subscription must be purchased. The maximum number of managed clients varies per device model. The VPN on-net, off-net feature in Endpoint Control will be activated only when the FortiGate, to which FortiClient is registered, is running FortiOS 5.2 or 5.4 with a FortiClient 5.2 or 5.4 license. FortiGate Client limits The following table shows client limits per FortiGate model series. FortiGate Series Free Registrations FortiClient License Upgrade FortiGate/FortiWiFi 30 to 90 series 10 1 year FortiClient license subscription for up to 200 clients FortiGate 100 to 300 series 10 1 year FortiClient license subscription for up to 600 clients FortiGate 500 to 800 series, FortiGate VM01, FortiGate VM02 10 1 year FortiClient license subscription for up to 2000 clients FortiGate 1000 series, FortiGate VM04 10 1 year FortiClient license subscription for up to 8000 clients FortiGate 3000 to 5000 series, FortiGate VM08 10 1 year FortiClient license subscription for up to 20 000 clients In high availability (HA) configurations, all cluster members require an upgrade license key. For more information, go to www.forticlient.com. The FortiClient license for FortiOS 5.2 includes the license file required to use the FortiClient Configurator tool used to create custom FortiClient installers. The Configurator tool also allows you to rebrand the installer file. EMS client limits A newly installed EMS offers 20 000 trial client licenses over a period of 60 days from the day of installation. After the trail period lapses, the number of client licenses will be 10, same as for a new FortiGate to which no 11 Administration Guide Fortinet Technologies Inc. Installation information Introduction FortiClient license has been applied. A license may be applied to the EMS at any time during or after the trial period. Licenses are available in multiples of 100 seats, with a minimum of 100 seats. Installation information The following table lists operating system support and the minimum system requirements. Operating System Support Minimum System Requirements l Microsoft Windows XP (32-bit) l l Microsoft Windows 7 (32-bit and 64-bit) l l Microsoft Windows 8 (32-bit and 64-bit) l Microsoft Windows 8.1 (32-bit and 64-bit) l Microsoft Windows 10 (32-bit and 64-bit) l Microsoft Internet Explorer version 8 or later Microsoft Windows compatible computer with Intel processor or equivalent Compatible operating system and minimum 512MB RAM l 600MB free hard disk space l Native Microsoft TCP/IP communication protocol l Native Microsoft PPP dialer for dial-up connections l Ethernet NIC for network connections l Wireless adapter for wireless network connections l Adobe Acrobat Reader for documentation l MSI installer 3.0 or later. Microsoft Internet Explorer version 8 or later l Microsoft Windows Server 2008 R2 l l Microsoft Windows Server 2012 l l Microsoft Windows Server 2012 R2 l Microsoft Windows compatible computer with Intel processor or equivalent Compatible operating system and minimum 512MB RAM l 600MB free hard disk space l Native Microsoft TCP/IP communication protocol l Native Microsoft PPP dialer for dial-up connections l Ethernet NIC for network connections l Wireless adapter for wireless network connections l Adobe Acrobat Reader for documentation l MSI installer 3.0 or later. l Mac OS X v10.8 Mountain Lion l Apple Mac computer with an Intel processor l Mac OS X v10.9 Mavericks l 256MB of RAM l Mac OS X v10.10 Yosemite l 20MB of hard disk drive (HDD) space l Mac OS X v10.11 El Capitan l TCP/IP communication protocol l Ethernet NIC for network connections l Wireless adapter for wireless network connections Administration Guide Fortinet Technologies Inc. 12 Introduction Firmware images and tools Firmware images and tools Microsoft Windows The following files are available in the firmware image file folder: l FortiClientSetup_5.4.xx.xxxx.exe Standard installer for Microsoft Windows (32-bit). l FortiClientSetup_5.4.xx.xxxx.zip A zip package containing FortiClient.msi and language transforms for Microsoft Windows (32-bit). Some properties of the MSI package can be customized with FortiClient Configurator tool. l FortiClientSetup_5.4.xx.xxxx_x64.exe Standard installer for Microsoft Windows (64-bit). l FortiClientSetup_5.4.xx.xxxx_x64.zip A zip package containing FortiClient.msi and language transforms for Microsoft Windows (64-bit). Some properties of the MSI package can be customized with FortiClient Configurator tool. l FortiClientTools_5.4.xx.xxxx.zip A zip package containing miscellaneous tools including the FortiClient Configurator tool and VPN Automation files: l OnlineInstaller This file downloads and installs the latest FortiClient file from the public FDS. l FortiClientConfigurator An installer repackaging tool that is used to create customized installation packages. l FortiClientVirusCleaner A virus cleaner. l SSLVPNcmdline Command line SSL VPN client. l SupportUtils Includes diagnostic, uninstallation, and reinstallation tools. l VPNAutomation A VPN automation tool. When creating a custom FortiClient 5.4 installer using the FortiClient Configurator tool, you can choose which features to install. You can also select to enable or disable software updates, configure SSO, and rebrand FortiClient Mac OS X The following files are available in the firmware image file folder: 13 Administration Guide Fortinet Technologies Inc. Language support l Introduction FortiClient_5.4.x.xxx_macosx.dmg Standard installer or Mac OS X. l FortiClientTools_5.4.x.xxx_macosx.tar FortiClient includes various utility tools and files to help with installations. The following tools and files are available in the FortiClientTools .tar file: l OnlineInstaller This file downloads and installs the latest FortiClient file from the public FDS. l FortiClientConfigurator An installer repackaging tool that is used to create customized installation packages. l RebrandingResources Rebranding resources used by the FortiClient Configurator tool. When creating a custom FortiClient 5.4.0 installer using the FortiClient Repackager tool, you can choose to install Everything, VPN Only, or SSO only. You can also select to enable or disable software updates and rebrand FortiClient. FortiClient 5.4 cannot use FortiClient version 5.0 licenses. To use FortiClient Configurator, you need to use the FortiClient version 5.4 license file. Language support The following table lists FortiClient language support information. Language Graphical User Interface XML Configuration Documentation English (United States) ü ü ü Chinese (Simplified) ü - - Chinese (Traditional) ü - - French (France) ü - - German ü - - Japanese ü - - Korean ü - - Portuguese (Brazil) ü - - Spanish (Spain) ü - - Please review the FortiClient Release Notes prior to upgrading. Release Notes are available in the Fortinet Document Library. Administration Guide Fortinet Technologies Inc. 14 Introduction Language support FortiClient language is dependent on the regional settings on the client workstation. When the regional language setting is not supported, FortiClient defaults to English. 15 Administration Guide Fortinet Technologies Inc. What’s New in FortiClient 5.4 The following is a list of new features and enhancements in FortiClient 5.4. This document was written for FortiClient (Windows) 5.4.0. Not all features described in this document are supported for FortiClient (Mac OS X) 5.4.0. New features in FortiClient 5.4.0 The following is a list of new features in FortiClient version 5.4.0. Antivirus Advanced Persistent Threats FortiClient 5.4.0 has enhanced capabilities for the detection of Advanced Persistent Threats (APT). There are two changes added in this respect: l Botnet Command and Control Communications Detection l FortiSandbox integration (Windows only) Botnet Communication Detection Botnets running on compromised systems usually generate outbound network traffic directed towards Command and Control (C&C) servers of their respective owners. The servers may provide updates for the botnet, or commands on actions to execute locally, or on other accessible, remote systems. When the new botnet feature is enabled, FortiClient monitors and compare network traffic with a list of known Command and Control servers. Any such network traffic will be blocked. FortiSandbox Integration FortiSandbox offers the capabilities to analyze new, previously unknown and undetected virus samples in realtime. Files sent to it are scanned first, using similar Antivirus (AV) engine and signatures as are available on the FortiOS and FortiClient. If the file is not detected but is an executable file, it is run (sandboxed) in a Microsoft Windows virtual machine (VM) and monitored. The file is given a rating or score based on its activities and behavior in the VM. FortiClient integration with FortiSandbox allows users to submit files to FortiSandbox for automatic scanning. When configured, FortiClient will send supported files downloaded over the internet to FortiSandbox if they cannot be detected by the local, real-time scanning. Access to the downloaded file is blocked until the scanning result is returned. As FortiSandbox receives files for scanning from various sources, it collects and generates AV signatures for such samples. FortiClient periodically downloads the latest AV signatures from the FortiSandbox, and applies them locally to all real-time and on-demand AV scanning. Administration Guide Fortinet Technologies Inc. 16 What’s New in FortiClient 5.4 New features in FortiClient 5.4.0 This feature requires a FortiSandbox running version 2.1 or newer and is only available on FortiClient (Windows). Enhanced Real-Time Protection Implementation The Real-Time Protection (RTP) or on-access feature in FortiClient uses tight integration with Microsoft Windows to monitor files locally, or over a network file system, as they are being downloaded, saved, run, copied, renamed, opened, or written to. The FortiClient driver coupling with Windows has been re-written to use modern APIs provided by Microsoft. All basic features remain the same, with a few minor differences in behavior. Some noticeable performance enhancements could be observed in various use case scenarios. This feature is only available on FortiClient (Windows). Web Filtering Web Browser Usage and Duration If configured, FortiClient will record detailed information about the user's web browser activities, such as: l A history of websites visited by the user (as shown in regular web browser history) l An estimate of the duration or length of stay on the website. These logs are sent to FortiAnalyzer, if configured. With FortiAnalyzer 5.4.0 or newer, the FortiClient logs sent from various endpoints may be viewed in FortiView. This feature requires FortiAnalyzer 5.4.0 or newer. VPN Authorized Machine Detection For enterprises where new computers may be brought into the organization by employees, FortiClient can be configured to check or identify the computer before allowing it to establish IPsec VPN or SSL VPN connections to the FortiGate. The administrator may configure restrictions with one or more of the following: l Registry check: Ensure a specific registry path contains a predetermined value l File check: Verify the existence of a specific file at a specified location l Application check: Ensure that a specific application is installed and running The verification criteria can be configured using advanced FortiClient XML configurations on the FortiGate or Enterprise Management Server (EMS). This feature only applies to FortiClient (Windows). 17 Administration Guide Fortinet Technologies Inc. New features in FortiClient 5.4.0 What’s New in FortiClient 5.4 New SSL VPN Windows driver The FortiClient SSL VPN driver pppop.sys was re-written to use the latest Microsoft recommended CoNDIS WAN driver model. The new driver is selected when FortiClient is installed on Windows 7 or newer. The SSL VPN driver included in the previous versions of FortiClient will still be maintained. This feature only applies to FortiClient (Windows). New IPsec VPN Windows drivers FortiClient IPsec VPN drivers have been updated to support Microsoft Windows NDIS 6.3 specification. The new drivers are compatible with Microsoft Windows 8.1 or newer. This feature only applies to FortiClient (Windows). Support for DTLS FortiClient SSL VPN connections to FortiGate now support Datagram Transport Layer Security (DTLS) by using User Datagram Protocol (UDP) as the transport protocol. Previously FortiClient SSL VPN connections supported only Transport Control Protocol (TCP). You can now use FortiGate to configure SSL VPN connections that use DTLS. You cannot use FortiClient to configure SSL VPN connections that use DTLS. When FortiClient endpoints use a DTLS-enabled SSL VPN connection with FortiGate, and FortiGate communicates DTLS support, FortiClient uses DTLS via UDP. If DTLS fails, FortiClient will fall back to use TLS to establish an SSL VPN connection. This feature only applies to FortiClient (Windows). Endpoint Control Integration with the new Enterprise Management Server The Enterprise Management Server (EMS) is a new product from Fortinet for businesses to use to manage their computer endpoints. It runs on a Windows Server, not requiring a physical Fortinet device. Administrators may use it to gain insight into the status of their endpoints. The EMS supports devices running Microsoft Windows, Mac OS X, Android, and iOS. FortiClient Endpoint Control (EC) protocol has been updated to seamlessly integrate with the EMS. Various changes were added to support EMS features, including: l Deployment of FortiClient to new Microsoft Windows devices l Continuous monitoring of device statuses l AV engine and signature update status reports l AV scanning schedules and requests for AV scans l Notifications about protection statuses. Administration Guide Fortinet Technologies Inc. 18 What’s New in FortiClient 5.4 New features in FortiClient 5.4.0 FortiGate Network Access Control when FortiClient is Deployed using EMS The new EMS can be used to deploy FortiClient to a large number of Microsoft Windows endpoints. While creating a profile for FortiClient deployment, the EMS administrator can choose to configure the FortiClient to register to the same EMS, or to a FortiGate. Changes in FortiClient 5.4.0 allow the EMS administrator to deploy FortiClient to endpoints, and configure it to register to a FortiGate, while simultaneously notifying the EMS of its registration status. The FortiClient EC registration to the FortiGate is required for Network Access Compliance (NAC). The administrator can configure the FortiGate to allow access to network resources only if the client is compliant with the appropriate interface EC profile. EMS can only deploy FortiClient to endpoint devices that are running Microsoft Windows. This feature requires FortiOS 5.4.0 or newer. Quarantine an Infected Endpoint from the FortiGate or EMS A computer endpoint that is considered to be infected may be quarantined by the FortiGate or EMS administrator. FortiClient needs to be online, using EC, and registered to the FortiGate or EMS. Once quarantined, all network traffic to or from the infected endpoint will be blocked locally. This allows time for remediation actions to be taken on the endpoint, such as scanning and cleaning the infected system, reverting to a known clean system restore point, or re-installing the operating system. The administrator may un-quarantine the endpoint in the future from the same FortiGate or EMS. This feature requires FortiOS 5.4.0 or newer, or FortiClient EMS 1.0 or newer. Importing FortiGate CA Certificate after EC Registration When the FortiGate is configured to use SSL deep inspection, users visiting encrypted websites will usually receive an invalid certificate warning. The certificate signed by the FortiGate does not have a Certificate Authority (CA) at the endpoint to verify it. Users can manually import the FortiGate CA certificate to stop the error from being displayed, however, all users will have to do the same. When registering EC to a FortiGate, the FortiClient will receive the FortiGate's CA certificate and install it into the system store. If Firefox is installed on the endpoint, the FortiGate's CA certificate will also be installed into the Firefox certificate store. This way the end user will no longer receive the invalid certificate error message when visiting encrypted websites. FortiGate CA certificates will be removed from the system store if FortiClient is uninstalled. Enhancement to On-net/Off-net Configuration The on-net feature requires the use of a FortiGate as a DHCP server. This is usually configured on the same FortiGate that the FortiClient will be registered. When the device that FortiClient is running on has an IP address from the FortiGate's DHCP server, it is on-net. For any other IP addresses, it is off- net. There is a new way to configure the on-net feature. On the FortiGate, the DHCP server can be used, or several network subnets can be provided. 19 Administration Guide Fortinet Technologies Inc. New features in FortiClient 5.4.0 What’s New in FortiClient 5.4 FortiClient will be on-net if: l It is registered using EC to the FortiGate, l It belongs to one of the pre-configured on-net subnets, or l It provides the DHCP for on-net properties. Otherwise, FortiClient will be off-net. FortiClient GUI Antivirus Settings Page With the introduction of botnet detection, and the integration with FortiSandbox with FortiClient (Windows), the AV settings page on the FortiClient GUI has been updated to allow configuration of the new features. The AV settings page is accessible from the FortiClient dashboard. Select the AV tab on the left pane. Then click the settings icon on Real-Time Protection in the right pane. The following may be selected on the AV settings page: l File scanning (previously, Real-Time Protection or RTP) l Scan unknown, supported files using FortiSandbox (Windows only) l Malicious website detection l Botnet detection (block known communication channels) To use FortiSandbox , file scanning must be enabled (Windows only). FortiClient Banner Design If FortiClient (full version or VPN only) is running in standalone mode and not registered to a FortiGate or EMS, a single banner at the bottom of the GUI is displayed. When registered to a FortiGate or EMS, the banner is hidden by default. Similarly, when created from a FortiClient Configurator (Windows) or Repackager (OS X), no banner is displayed by default. Logging Enhancement to FortiClient logs FortiClient will create a log entry to show just the URL visited by the user through a web browser. This is in addition to the network level logs generated by FortiClient. Administration Guide Fortinet Technologies Inc. 20 Provisioning FortiClient FortiClient can be installed on a standalone computer using the installation wizard or deployed to multiple Microsoft Windows systems using Microsoft Active Directory (AD) or the Microsoft System Center 2012 Configuration Manager (SCCM). This chapter contains the following sections: l Standard FortiClient installation l Install FortiClient on an infected system l Install FortiClient as part of a cloned disk image l Deploy FortiClient using Microsoft Active Directory server l Deploy FortiClient using Microsoft SCCM 2012 For information on customizing your FortiClient installation, see Custom FortiClient Installations. Standard FortiClient installation The following section describes installing FortiClient to a standalone Microsoft Windows and Apple Mac computer. Download the FortiClient installation files The FortiClient installation files can be downloaded from the following sites: l Fortinet Customer Service & Support: https://support.fortinet.com Requires a support account with a valid support contract. Download either the Microsoft Windows (32-bit/64bit) or the Mac OS X online installation file. l FortiClient homepage: www.forticlient.com Download the FortiClient online installation file. The installer file performs a virus and malware scan of the target system prior to installing FortiClient. l Fortinet Resource Center: http://www.fortinet.com/resource_center/product_downloads.html Download the FortiClient online installation file. On this page you can download the latest version of FortiClient for Microsoft Windows and Mac OS X, and link to the iOS, and Android versions. In FortiOS 5.0.1 and later, you can download the FortiClient installation files in the FortiGate dashboard. Go to System > Dashboard > Status, in the License Information widget select Mac or Windows to download the FortiClient Online Installer file. Install FortiClient on a Microsoft Windows computer The following instructions will guide you though the installation of FortiClient on a Microsoft Windows computer. For more information, see the FortiClient (Windows) Release Notes. When installing FortiClient, it is recommended to use the FortiClientOnlineInstaller file. This file will launch the FortiClient Virus Cleaner which will scan the target system prior to installing the FortiClient application. 21 Administration Guide Fortinet Technologies Inc. Standard FortiClient installation Provisioning FortiClient To check the digital signature of FortiClient, right-click on the installation file and select Properties. In this menu you can set file attributes, run the compatibility troubleshooter, view the digital signature and certificate, install the certificate, set file permissions, and view file details. To install FortiClient (Windows): 1. Double-click the FortiClient executable file to launch the setup wizard. The Setup Wizard will launch on your computer. When using the FortiClient Online Installer file, the FortiClient Virus Cleaner will run before launching the Setup Wizard. If a virus is found that prevents the infected system from downloading the new FortiClient package, see Install FortiClient on an infected system on page 24. 2. In the Welcome screen, read the license agreement, select the checkbox, and select Next to continue. You have the option to print the EULA in this License Agreement screen. The Choose Setup Type screen is displayed. 3. Select one of the following setup types: l Complete: All Endpoint Security and VPN components will be installed. l VPN Only: Only VPN components (IPsec and SSL) will be installed. 4. Select Next to continue. The Destination Folder screen is displayed. 5. Select Change to choose an alternate folder destination for installation. Administration Guide Fortinet Technologies Inc. 22 Provisioning FortiClient Standard FortiClient installation 6. Select Next to continue. FortiClient will search the target system for other installed antivirus software. If found, FortiClient will display the Conflicting Antivirus Software page. You can either exit the current installation and uninstall the antivirus software, disable the antivirus feature of the conflicting software, or continue with the installation with FortiClient real-time protection disabled. This dialog box is displayed during a new installation of FortiClient and when upgrading from an older version of FortiClient which does not have the antivirus feature installed. It is recommended to uninstall the conflicting antivirus software before installing FortiClient or enabling the antivirus real-time protection feature. Alternatively, you can disable the antivirus feature of the conflicting software. 7. Select Next to continue. 8. Select Install to begin the installation. 9. Select Finish to exit the FortiClient Setup Wizard. On a new FortiClient installation, you do not need to reboot your system. When upgrading the FortiClient version, you must restart your system for the configuration changes made to FortiClient to take effect. Select Yes to restart your system now, or select No to manually restart later. FortiClient will update signatures and components from the FortiGuard Distribution Network (FDN). 10. If the FortiGate/EMS on the network is broadcasting discovery messages, FortiClient will attempt to register to the FortiGate. If the FortiGate is not broadcasting discovery messages, select the Register Endpoint button in the FortiClient header, specify the address of the FortiGate in the text field, and select the Go icon. If you have any questions about registering FortiClient to FortiGate, please contact your network administrator. 11. To launch FortiClient, double-click the desktop shortcut icon. Install FortiClient on a Microsoft Server You can install FortiClient on a Microsoft Windows Server 2008 R2, 2012, or 2012 R2 server. You can use the regular FortiClient Windows image for Server installations. Please refer to the Microsoft knowledge base for caveats on installing antivirus software in a server environment. See the Microsoft Anti-Virus exclusion list: http://so- cial.technet.microsoft.com/wiki/contents/articles/953.microsoft-anti-virusexclusion-list.aspx Install FortiClient on a Mac OS X computer The following instructions will guide you though the installation of FortiClient on a Mac OS X computer. For more information, see the FortiClient (Mac OS X) Release Notes. 23 Administration Guide Fortinet Technologies Inc. Install FortiClient on an infected system Provisioning FortiClient To install FortiClient (Mac OS X): 1. Double-click the FortiClient .dmg installer file to launch the FortiClient installer. The FortiClient Installer will install FortiClient on your computer. Select Continue. 2. Select the lock icon in the upper right corner to view certificate details. 3. Read the Software License Agreement and select Continue. You have the option to print or save the Software Agreement in this window. You will be prompted to Agree with the terms of the license agreement. 4. Select the destination folder for the installation. 5. Select Install to perform a standard installation on this computer. You can change the install location from this screen. 6. Depending on your system, you may be prompted to enter your system password. 7. The installation was successful. Select Close to exit the installer. 8. FortiClient has been saved to the Applications folder. 9. Double-click the FortiClient icon to launch the application. The application console loads to your desktop. Select the lock icon in the FortiClient console to make changes to the FortiClient configuration. Install FortiClient on an infected system The FortiClient installer always runs a quick antivirus scan on the target host system before proceeding with the complete installation. If the system is clean, installation proceeds as usual. Any virus found during this step is quarantined before installation continues. In case a virus on an infected system prevents downloading of the new FortiClient package, use the following process: l l Boot into “safe mode with networking” (which is required for the FortiClient installer to download the latest signature packages from the Fortinet Distribution Network). Run the FortiClient installer. Administration Guide Fortinet Technologies Inc. 24 Provisioning FortiClient Install FortiClient as part of a cloned disk image This scans the entire file system. A log file is generated in the logs sub-directory. If a virus is found, it will be quarantined. When complete, reboot back into normal mode and run the FortiClient installer to complete the installation. Microsoft Windows will not allow FortiClient installation to complete in safe mode. An error message will be generated. It is necessary to reboot back into normal mode to complete the installation. Install FortiClient as part of a cloned disk image If you configure computers using a cloned hard disk image, you need to remove the unique identifier from the FortiClient application. You will encounter problems with FortiGate if you deploy multiple FortiClient applications with the same identifier. This section describes how to include a custom FortiClient installation in a cloned hard disk image but remove its unique identifier. On each computer configured with the cloned hard disk image, the FortiClient application will generate its own unique identifier the first time the computer is started. To include a FortiClient installation in a hard disk image: 1. Using an MSI FortiClient installer, install and configure the FortiClient application to suit your requirements. You can use a standard or a customized installation package. 2. Right-click the FortiClient icon in the system tray and select Shutdown FortiClient. 3. From the folder where you expanded the FortiClientTools.zip file, run RemoveFCTID.exe. The RemoveFCTID tool requires administrative rights. Do not include the RemoveFCTID tool as part of a logon script. 4. Shut down the computer. Do not reboot the Windows operating system on the computer before you create the hard disk image. The FortiClient identifier is created before you log on. 5. Create the hard disk image and deploy it as needed. Deploy FortiClient using Microsoft Active Directory server There are multiple ways to deploy FortiClient to endpoint devices including using Microsoft Active Directory (AD). The following instructions are based from Microsoft Windows Server 2008. If you are using a different version of Microsoft Server, your MMC or snap-in locations may be different. 25 Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient Using Microsoft AD to deploy FortiClient: 1. On your domain controller, create a distribution point. 2. Log on to the server computer as an administrator. 3. Create a shared network folder where the FortiClient MSI installer file will be distributed from. 4. Set file permissions on the share to allow access to the distribution package. Copy the FortiClient MSI installer package into this share folder. 5. Select Start > Administrative Tools > Active Directory Users and Computers. 6. After selecting your domain, right-click to select a new Organizational Unit (OU). 7. Move all the computers you wish to distribute the FortiClient software to into the newly-created OU. 8. Select Start > Administrative Tools > Group Policy Managementt. The Group Policy Management MMC Snap-in will open. Select the OU you just created. Right-click it, Select Create a GPO in this domain, and Link it here. Give the new GPO a name then select OK. 9. Expand the Group Policy Object container and find the GPO you just created. Right-click the GPO and select Edit. The Group Policy Management Editor MMC Snap-in will open. 10. Expand Computer Configuration > Policies > Software Settings. Right-click Software Settings and select New > Package. 11. Select the path of your distribution point and FortiClient installer file and then select Open. Select Assigned and select OK. The package will then be generated. 12. If you wish to expedite the installation process, on both the server and client computers, force a GPO update. 13. The software will be installed on the client computer’s next reboot. You can also wait for the client computer to poll the domain controller for GPO changes and install the software then. Uninstall FortiClient using Microsoft Active Directory server: 1. On your domain controller, select Start > Administrative Tools > Group Policy Management. The Group Policy Management MMC Snap-in will open. Expand the Group Policy Objects container and right-click the Group Policy Object you created to install FortiClient and select Edit. The Group Policy Management Editor will open. 2. Select Computer Configuration > Policy > Software Settings > Software Installation. You will now be able to see the package that was used to install FortiClient. 3. Right-click the package, select All Tasks > Remove. Choose Immediately uninstall the software from users and computers, or Allow users to continue to use the software but prevent new installations. Select OK. The package will delete. 4. If you wish to expedite the uninstall process, on both the server and client computers, force a GPO update as shown in the previous section. The software will be uninstalled on the client computer’s next reboot. You can also wait for the client computer to poll the domain controller for GPO changes and uninstall the software then. Deploy FortiClient using Microsoft SCCM 2012 The Microsoft System Center 2012 Configuration Manager (SCCM) may be used to deploy and manage multiple FortiClient Installations. This section presents various scenarios that you can utilize. A fully functional SCCM server, along with discovered devices, is required. Visit the Microsoft web site for supporting documentation. Administration Guide Fortinet Technologies Inc. 26 Provisioning FortiClient Deploy FortiClient using Microsoft SCCM 2012 These instructions assume you have already installed and configured SCCM. If you have not, please refer to Microsoft’s online help sources for information on this task. The Microsoft System Center 2012 Configuration Manager (SCCM) may be used to deploy and manage multiple FortiClient Installations. This chapter presents various scenarios that you can utilize. A fully functional SCCM server, along with discovered devices, is required. Visit the Microsoft web site for supporting documentation. The following topics are detailed in this section: l SCCM setup l Task sequences l Task sequence examples for FortiClient. SCCM setup Microsoft maintains a public free virtual lab of the System Center 2012 Configuration Manager (SCCM) at http://technet.microsoft.com/virtuallabs/bb539977. At this page you can access a completely installed and properly configured system that can be used for testing various SCCM deployment scenarios. For ongoing enterprise use, a new system has to be created and configured. The following subsections discuss some of the preparations required to enable control of FortiClient host computers. Client discovery options and configuration The uses various methods to discover the Windows devices that an administrator can control on the network. One such method is the use of a common domain. To use this method, the Windows server hosting the Configuration Manager should be configured as domain controller. All Windows devices that will be managed should then join the domain. The Configuration Manager automatically discovers all Windows devices that join. Client installation The Configuration Manager console may be used to install configuration manager client software on target Windows devices that have joined the controlled domain. This is required for pushing the configuration to the devices. Client policy polling interval settings The configuration manager client on each Windows device polls for policy changes on the server at a regular interval. The polling interval defaults to 60 minutes. Each newly pushed or deployed task will run on all selected clients within this polling interval. You can customize the polling interval as required. Client collections New configurations are usually deployed to collections of devices. All of the devices that have joined the controlled domain will be added to a default collection. 27 Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient You may want to deploy a different set of configurations to different groups of devices based on your user base. This can be accomplished by creating different client collections. Devices that have joined the domain will be added to one or more of those collections. Configurations may then be selectively deployed. Client security issues The Configuration Manager is able to deploy a large variety of applications to all the devices that joined the domain. Most of these tasks run with the administrator or system user authorisation level on the client devices. It is important to keep the Configuration Manager host under the highest level of security control possible. It is also important to always test new planned application deployments in a controlled lab environment, or on a small client collection, before deploying to the entire client base. Network share for all clients The Configuration Manager console is used to deploy applications to client devices. Some of the applications require specification of files by file path and name. The client devices must have access to the files when the applications run. For instance, to upload a FortiClient XML configuration file to a given client collection, all client devices in the collection must independently have local access to the new XML configuration file. The files may be provided by any suitable method. Examples include use of an HTTP or FTP server. The examples in this document use a network share. This should be available to all devices on the given client collection. Task sequences The Configuration Manager provides task sequences as a means of deploying commands to discovered clients without requiring user intervention. The FortiClient configuration examples in this chapter use the Run Command Line task sequences to run various command-line commands on client devices. Here is a simple example of how task sequences may be used to control client devices. In this example, a simple set of command-line commands are created in the Configuration Manager console. Once deployed, the commands will print information requested to the log file for each client. The following commands will be executed on each client: cd dir c:\users whoami The first command will print the current working directory. This is likely to be c:\windows\system32. The second command will print the contents of the specified directory. The third command will print the name of the current user (the user under which the task sequence is running). The output of the commands can be found in the log file on each client device at: C:\Windows\CCM\Logs\smsts.log Administration Guide Fortinet Technologies Inc. 28 Provisioning FortiClient Deploy FortiClient using Microsoft SCCM 2012 To create a new task sequence: 1. Launch the Configuration Manager console. The Configuration Manager console opens. 2. Select Software Library > Overview > Operating Systems > Task Sequences. 3. Right-click the Task Sequence menu item and select Create Task Sequence. Alternatively, you can select Create Task Sequence in the toolbar. The Create Task Sequence Wizard opens. 4. Select the Create a new custom task sequence radio button. Then select Next to proceed. 5. Enter a name for the task sequence. 29 Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient 6. Enter a comment to describe the task sequence. 7. Select Next to proceed. A summary of the task sequence configuration is displayed. 8. Select Close to save the configuration. The new task sequence is created and displayed in the Configuration Manager console. 9. Select Task Sequences in the menu in the left pane of the Configuration Manager console. The new task sequence is displayed in the right pane. To add individual tasks into the task sequence: 1. Right-click in the newly created task sequence. 2. From the shortcut menu list, select Edit. The Task Sequence Editor dialog box is displayed. Alternatively, select the Task Sequence and select the Edit icon in the toolbar. 3. Select the Add drop-down button. 4. From the drop-down list, select General and the select Run Command Line. A new tab is displayed in the right pane of the dialog box. 5. Configure the following settings: Name Enter a name for the command. Description Enter a description for the command. Administration Guide Fortinet Technologies Inc. 30 Provisioning FortiClient Command line Deploy FortiClient using Microsoft SCCM 2012 Enter the command line in the text field. The command will usually start with “cmd /c”. For instance, the first command in this example is entered as: cmd /c cd cmd /c dir c:\users cmd /c whoami 6. Select Apply to apply the configuration. 7. Select OK to continue. The task sequence will be saved with the three command-line tasks. To view or modify the tasks, select Edit in the short-cut menu for the selected task sequence. There are three commands in this example. Each of the commands may be created as a single task. There will be a total of three tasks in the left pane of the dialog box. Each of the tasks will have one of the command-line commands: cmd /c cd cmd /c dir c:\users cmd /c whoami This format is preferred as it isolates any client errors to a specific task. The three commands may also be combined into a lengthy single command: cmd /c cd ; dir c:\users ; whoami This format may mask task sequence errors. It is not recommended. There is also an option to use a batch script. Deploy the task sequence: 1. Right-click the task sequence. 2. Select Deploy in the right-click menu list. The Deploy Software Wizard dialog box opens. Alternatively, select the Task Sequence and select the Deploy icon in the toolbar. 3. Select Browse. 31 Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient The Browse Collections dialog box appears listing all currently configured client collections. 4. Select the client collection to which this task sequence should be deployed 5. Select OK to close the Browse Collections dialog box. Pressing CTRL returns you to the General tab of the Deploy Software Wizard dialog box. 6. Select Next. The Deployment Settings tab is displayed 7. In the Purpose drop-down menu select Required. This makes the task mandatory for all clients receiving it. 8. Select the Send wake-up packets checkbox to enable this feature. 9. Select Next. The Scheduling tab is displayed 10. Select New. In the Assignment Schedule dialog box select the Assign immediately after this event radio button. 11. Select OK. This closes the Assignment Schedule dialog box. The Scheduling tab is displayed. 12. Select Next. The User Experience tab is displayed. 13. Select the Show Task Sequence progress checkbox to enable this feature. This configuration is optional. It displays a progress dialog box on each client as the task executes. If a silent background execution of tasks is desired, leave this checkbox unchecked. 14. Select Next. The Distribution Points tab is displayed. For this example, there is nothing to change in this tab. 15. Select Next. The Summary tab is displayed. 16. Select Next. The Completion tab is displayed which shows a summary of all selections. 17. Select Close to close the Deploy Software Wizard. This completes the deployment of the task sequence to the selected client collections. Client devices in the collection should start to receive and execute the task. All clients will run the task within the Policy Polling Interval configured. Monitor a deployed task sequence: 1. Launch the Configuration Manager console. 2. Select Monitoring from the tree-menu. 3. Select the Overview menu item in the left pane to expand the menu. 4. Select the Deployments menu item. The list of deployments is displayed in the right pane. Administration Guide Fortinet Technologies Inc. 32 Provisioning FortiClient Deploy FortiClient using Microsoft SCCM 2012 5. Click to select the recently deployed task sequence in the right pane. The Deployments window is displayed. To monitor a deployed task sequence on the client device, use the following process: 1. Launch the Software Center console on the client device. It displays a list of tasks deployed to it. If a recently deployed task sequence is not displayed, most likely the Policy Polling Interval is yet to expire on this client. 2. Select the Task Sequence. The current status is displayed. In addition to the two monitoring procedures above, the client log file is available on the client device at: C:\Windows\CCM\Logs\smsts.log It will contain details of the task sequence, including: l the command-line commands executed l any output generated by the commands l any error messages Map a network drive When a file is referenced in a task sequence, it must be made available to all clients before the task sequence starts. The processes listed below explain how to map a network folder to a drive in a given task sequence. If the 33 Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient mapping is successful, all the files in the shared folder will be available for the command-line commands in the task sequence. To map a network drive in the task sequence: 1. Create a new custom task sequence. 2. Edit the task sequence. The Task Sequence Editor dialog box is displayed. 3. Select the Add drop-down button. 4. In the drop-down list, select General > Connect to Network Folder. A new tab is displayed in the right pane of the dialog box. 5. Type a name for the command. 6. Type a description for the command. 7. Type the full path to the network shared folder or use the Browse button to select it. Here is an example of a valid path: \\172.21.85.245\accounts_dept. When using the Browse button, be sure that the network share is being reported with the same path as the client devices will use. 8. Type a drive letter, along with a colon. For example: G: 9. Select Set and provide a user name and password that is valid for the network shared folder selected. 10. Select OK to return to the Task Sequence Editor dialog box. 11. Select Apply to save the task. More tasks may be added to the task sequence as described in earlier parts of this section. Tasks may be reordered using the other buttons provided in the top of the left pane in the Task Sequence Editor dialog box. 12. When all tasks have been added, select OK to close the dialog box. Administration Guide Fortinet Technologies Inc. 34 Provisioning FortiClient Deploy FortiClient using Microsoft SCCM 2012 Task sequence examples for FortiClient The task sequence processes described in the preceding section may be applied to any regular Windows tasks that runs on the command line. This section discusses several example FortiClient configurations that could be completed from the Windows command-line. The examples in this section list only the command-line commands to be used. When deploying these from the Configuration Manager console, remember to always use the processes discussed this chapter to create the task sequence. The procedure is the same, only the contents of the Run Command Line commands will differ. Install FortiClient FortiClient can be installed from the command line using msiexec. In this example, a FortiClient MSI file that is provided on a network shared folder is used to install FortiClient to devices in the client collection. Use the following commands in a task sequence to install FortiClient on a Windows client device. 1. Connect to a network folder: l Name: map_network_drive l Description: Mount a network shared directory that contains the FortiClient image to install l Path: \\172.21.85.245\accounts_dept l Drive: G: l Account: vNexttest\administrator 2. Run command line: l Name: copy_fct_image l Description: Copy FortiClient MSI image from network shared directory l Command line: cmd /c copy /y G:\FortiClient.msi c:\temp\FortiClient.msi 3. Run command line: l Name: install_fct l Description: Install FortiClient using MSI image l Command line: cmd /c msiexec /i c:\temp\FortiClient.msi /qn Ensure that the FortiClient.msi file is available in the network share, and that the network share is accessible to all client devices in the client collection before deploying this task sequence. Export the FortiClient XML configuration file FortiClient features may be controlled using an XML configuration file. The configuration file is first exported from FortiClient, modified with a text editor, and re-imported into FortiClient. The XML configuration syntax and usage is documented in the FortiClient XML Reference. Use the following commands in a task sequence to export the XML configuration file from a Windows client device which has FortiClient installed. 1. Connect to a network folder: 35 l Name: map_network_share l Description: Mount a network shared directory to which configuration file will be copied. l Path: \\172.21.85.245\engineering_dept l Drive: M: l Account: vNexttest\administrator Administration Guide Fortinet Technologies Inc. Deploy FortiClient using Microsoft SCCM 2012 Provisioning FortiClient 2. Run command line: l Name: export_fct_xml l Description: Export the FortiClient XML configuration file l Command line: cmd /c C:\Program Files\Fortinet\FortiClient\fcconfig -o export -f c:\temp\fct_xml.conf 3. Run command line: l Name: copy_fct_xml l Description: Copy FortiClient XML file to network shared directory l Command line: cmd /c copy /y c:\temp\fct_xml.conf M:\ This copies fct_xml.conf to the mounted share. If there is more than one device in the client collection, they will each overwrite the same file. You may use a batch script to uniquely rename the file as it is copied. The full path to the FortiClient installation directory is used as a prefix to FCConfig.exe. The value provided in this example is the default on a 32-bit system. The default on 64-bit systems is: C:\Program Files (x86)\Fortinet\FortiClient If the client collection has a mixture of both 32-bit and 64-bit devices, a batch script may be used to selectively run from the correct platformdependent directory. Import a modified XML configuration file Use the following commands in a task sequence to import an XML configuration file into FortiClient in a Windows client device. 1. Connect to a network folder: l Name: map_network_share l Description: Mount a network shared directory that contains the XML configuration file l Path: \\172.21.85.245\engineering_dept l Drive: M: l Account: vNexttest\administrator 2. Run command line: l Name: copy_fct_xml l Description: Copy FortiClient XML configuration file from network shared directory l Command line: cmd / c copy /y M:\fct_xml.conf c:\temp\ 3. Run command line: l Name: import_fct_xml l Description: Import the FortiClient XML configuration file l Command line: cmd /c “C:\Program Files\Fortinet\FortiClient\fcconfig -o import -f c:\temp\fct_xml.conf” The same configuration file is used by all devices in the client collection. When deploying a custom FortiClient XML configuration, use the advanced Endpoint Profile options in FortiGate to ensure the Endpoint Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the CLI Reference for FortiOS 5.2. Administration Guide Fortinet Technologies Inc. 36 Provisioning FortiClient Deploy FortiClient using Microsoft SCCM 2012 Upgrade FortiClient The FortiClient upgrade process is similar to the regular installation. The only difference is the use of a different version of FortiClient during the installation. A reboot is required, but the task sequence should handle this properly. The same procedure listed earlier for FortiClient installation could be reused. Uninstall FortiClient Use the following command in a task sequence to uninstall FortiClient from Windows client devices. Run command line: l Name: uninstall_fct l Description: Uninstall FortiClient l Command line: wmic product where name="FortiClient" call uninstall /nointeractive The task sequence should process the required reboot correctly. 37 Administration Guide Fortinet Technologies Inc. Endpoint Management The purpose of this section is to provide basic instructions on how to configure, deploy, and manage FortiClient configurations from your FortiGate device or EMS. Endpoint Management is available on FortiGate 30D series devices and higher. Endpoint Management requires FortiClient 5.0 or later and a FortiGate device running FortiOS 5.0 or later, a FortiCarrier device running FortiOS Carrier 5.0 or later, or a server running FortiClient EMS 1.0 or later. FortiOS 5.2 and later can manage FortiClient 5.0 and later registrations. Certain features are only available in FortiClient 5.2 and later. Configure endpoint management With FortiClient 5.4 and newer, configuration and management of endpoints can be handled by a FortiGate device or FortiClient EMS. You can configure your FortiGate device or EMS to discover new devices on the network, enforce FortiClient registration, and deploy pre-configured profiles to connected devices. Multiple profiles can be configured. The FortiClient profile consists of the following sections: l Antivirus Protection l Web Category Filtering You can select the web filtering security profile to associate with the FortiClient profile. You can also select to enable Web Filtering when the client is protected by the FortiGate/EMS (On-Net). l VPN Select to enable client VPN provisioning. You can specify the VPN name, type, gateway and other settings the client will use to connect to your FortiGate device via the VPN connection. Two-factor authentication is configured in the FortiGate VPN configuration. l Application Firewall You can select the application control sensor to associate with the FortiClient profile. l Endpoint Vulnerability on Client You can select to scan daily, weekly or monthly. You can also select to scan the client after registration with your FortiGate device. Vulnerability Scan must be enabled via the CLI in order for it to be displayed in the FortiClient Profile. l Upload logs to FortiAnalyzer/FortiManager Administration Guide Fortinet Technologies Inc. 38 Endpoint Management Configure endpoint management You can select to use the same IP address as the FortiGate device or specify a different device IP address. You can specify the frequency of the log upload. FortiClient must be registered to FortiGate to upload logs to FortiAnalyzer/FortiManager. l Use FortiManager for client software/signature update Select to enable this feature and enter the IP address of your FortiManager device. You can select to failover over to the FortiGuard Distribution Network (FDN) when the FortiManager is not available. l Dashboard Banner You can select to display or hide the FortiClient advertisement banner. FortiClient ads are downloaded from the FortiGuard Distribution Servers. Select if profile details may be displayed before endpoint control registration is completed. l Client-based Logging when On-Net Select to enable client-based logging when protected by the FortiGate/EMS (On-Net). When FortiClient is On-Net, the icon displayed to the left of the username will be green. When FortiClient is Off-Net, the icon is gray. See the FortiOS Handbook or the FortiClient EMS Administration Guide for more information on configuring your device, . FortiGate Configure endpoint management on the FortiGate device: 1. Enable device management and broadcast discovery messages. a. Go to Network > Interfaces, select the applicable interface, then select Edit in the toolbar. b. On the Edit Interface page you can select to enable Detect and Identify Devices. c. To enable Broadcast Discovery Messages (optional) you must first enable FCT-Access under Administrative Access. d. Select OK to save the setting. Broadcast Discovery Messages is an optional configuration. When enabled, the FortiGate will broadcast messages to your network, allowing client connections to discover the FortiGate for FortiClient registration. Without this feature enabled, the user will enter the IP address or URL of the FortiGate to complete registration. 2. Configure the following settings: Administrative Access 39 Select the checkbox for FCT-Access. This option is available for both IPv4 and IPv6 Administrative Access. Administration Guide Fortinet Technologies Inc. Configure endpoint management Security Mode Endpoint Management Select None or Captive Portal. When selecting Captive Portal, users are forwarded to a captive portal where they need to enter their username and password to authenticate with the FortiGate. You can customize the portal message and specify user groups. This option is available when Addressing mode is set to Manual. Device Management Detect and Identify Devices Select to detect and identify devices on the selected interface. Broadcast Discovery Messages Once enabled, the FortiGate unit broadcasts a discovery message that includes the IP address of the interface and listening port number to the local network. All PCs running FortiClient on that network listen for this discovery message. This option is available when FCT-Access is enabled. 3. When configuring FortiClient access on an internal interface, you can select to send users to a captive portal. Security Mode Select Captive Portal from the drop-down list Authentication Portal Select either Local or External. When selecting External, you can specify the link path. User Groups Select user groups from the drop-down list. FortiClient does not support nested groups in FortiOS. Exempt List Select an exempt list from the drop-down list. Customize Portal Messages Enable and select the edit icon to edit the portal replacement message. Configure the FortiClient profile: 1. To configure the FortiClient profile, go to Security Profiles > FortiClient Profiles. You can edit the default profile or create a new FortiClient profile. The option to assign the profile to device groups, user groups, and users is only available when selecting to create a new FortiClient profile. You can assign the profile to user groups and users when using Active Directory authentication or RADIUS authentication for VPN. In FortiOS 5.0.3 and later, you must enable Multiple Security Profiles in the Feature Settings to create a new FortiClient profile. Administration Guide Fortinet Technologies Inc. 40 Endpoint Management Configure endpoint management When registering to a FortiGate device, FortiClient will receive the configured FortiClient profile. The FortiClient configuration is overwritten by the FortiClient profile settings. When selecting to unregister FortiClient, the settings will reflect that of the FortiClient profile. 2. Configure the following settings: 41 Toolbar Options FortiClient Profile page Select Create New to create a new FortiClient profile. Select a profile in the list and select Edit to edit the FortiClient Profile. Select a profile in the list and select Delete to delete the FortiClient Profile. Edit FortiClient Profile page Select the create new icon to create a new FortiClient profile. Select the clone icon to create a clone of an existing FortiClient profile. Select the view list icon to view FortiClient profiles and assignment. Profile Name When editing the default profile, the name cannot be changed. When creating a new FortiClient profile, XSS vulnerability characters are not allowed. Enter a name for the new FortiClient profile. Administration Guide Fortinet Technologies Inc. Configure endpoint management Endpoint Management Comments Enter a profile description. (optional) Assign to Profile To: l Device Groups: Select device groups in the drop-down list. Use the add icon to assign multiple device groups to the FortiClient profile, for example Mac and Windows PC. l User Groups: Select user groups in the drop-down list. l Users: Select users in the drop-down list. Source Address: Select source addresses. These options are only available when creating a new FortiClient profile. You can assign the profile to user groups and users when using Active Directory authentication or RADIUS authentication for VPN. FortiClient does not support nested groups in FortiOS. l On-Net Detection By Address Select addresses from the drop-down list to enable On-Net detection on them. Security AntiVirus Toggle the button on or off to enable or disable this feature. Web Filter Toggle the button on or off to enable or disable this feature. When enabled, you can select a web filter profile in the drop-down list. Select the checkbox to disable web category filtering on the client when protected by the FortiGate (On-net). Application Firewall Toggle the button on or off to enable or disable this feature. When enabled, you can select an application control sensor in the dropdown list. VPN Toggle the button on or off to enable or disable this feature. Select the checkbox for Client VPN Provisioning. When enabled, you can configure multiple IPsec VPN and SSL VPN connections. Use the add icon to add additional VPN connections. Enter the VPN name, type, remote gateway, and authentication method information. Select the checkbox to auto connect to a VPN when the client is Off-Net. Select a VPN from the drop-down list. Advanced Install CA Certificates Select to install CA certificates. Disable Unregister Option Select to disable the option of unregistering from the FortiGate. Administration Guide Fortinet Technologies Inc. 42 Endpoint Management Configure endpoint management Upload Logs to FortiAnalyzer Toggle the button on or off to enable or disable this feature. When enabled, you can select to use the same FortiAnalyzer/FortiManager used by the FortiGate or select Specify to enter a different device IP address. You can set the schedule to hourly or daily. The FortiClient upload logs to the FortiAnalyzer/FortiManager only when it is able to connect to the device on the specified IP address. FortiClient must be registered to FortiGate to upload logs to FortiAnalyzer/FortiManager. When upgrading from FortiOS 5.2 to 5.4, a FortiClient 5.4 license must be applied against the FortiGate for this option to be available in the FortiClient Profile. Optionally, you can enable this setting in the FortiOS CLI. FortiManager updates Toggle the button on or off to enable or disable this feature. When enabled, you can specify the IP address of the FortiManager. Select the checkbox to failover to the FortiGuard Distribution Network when the FortiManager is not available. Dashboard Banner Toggle the button on or off to enable or disable this feature. Client-based Logging when Toggle the button on or off to enable or disable this feature. 3. Select Apply to save the FortiClient profile setting. When deploying a custom FortiClient XML configuration, use the advanced FortiClient Profile options in FortiGate to ensure the FortiClient Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the CLI Reference for FortiOS. For information on configuring firewall policies for Endpoint Management, see the FortiOS Handbook - The Complete Guide for FortiOS. Configure firewall policies (Optional): 1. To configure a firewall policy for Endpoint Management, go to Policy & Objects > IPv4 Policy and select Create New in the toolbar. The New Policy window is displayed. 2. Configure the policy as required. Select the source user(s) and source device types from the drop-down list. 3. Toggle Compliant with FortiClient Profile to ON. Users will be redirected (via a web browser) to a dedicated portal where they can download the client. Once registered to the FortiGate, the FortiClient profile will be assigned. You can create policies for users and devices which will be captive portal exempt. When creating a device policy, if Device Management > Detect and Identify Devices is not enabled on the incoming interface you will be prompted a confirmation dialog box with the option to Enable Device Identification. 4. Select OK to save the rule. 43 Administration Guide Fortinet Technologies Inc. Configure endpoint management Endpoint Management After the FortiGate configuration has been completed, you can proceed with FortiClient configuration. Configure your Windows PC on the corporate network with the default gateway set to the IP address of the FortiGate. FortiClient endpoint network topologies The following FortiClient Profile topologies are supported: 1. Client is directly connected to FortiGate; either to a physical port, switch port or WiFi SSID. This topology supports client registration, configuration sync, and FortiClient profile enforcement. 2. Client is connected to FortiGate, but is behind a router or NAT device. This topology supports client registration and configuration sync. 3. Client is connected to FortiGate across a VPN connection. This topology supports client registration, configuration sync, and FortiClient profile enforcement. Network topologies Configure FortiClient for endpoint management: 1. Download and install the FortiClient software. Open a web browser from your workstation and attempt to open a web page, the web page will be directed to the NAC Download Portal. Follow the instructions in the portal to download and install FortiClient. To allow users to download FortiClient, you must enable this setting in the SSL VPN Portal on your FortiGate device. To enable this feature, go to VPN > SSL-VPN Portals and select Create New in the toolbar. Administration Guide Fortinet Technologies Inc. 44 Endpoint Management Configure endpoint management To configure NAC download portal endpoint control replacement messages, go to System > Replacement Message. Select Extended View in the toolbar to display Endpoint Control replacement messages for Android, iOS, Mac, Windows, and other. 2. Register FortiClient. After FortiClient completes installation, FortiClient will automatically launch and search for a FortiGate device for registration. There are four ways that the FortiClient/FortiGate communication is initiated: l FortiClient will attempt to connect to the default gateway IP address; l FortiClient will attempt endpoint control registration over VPN (if configured on the FortiGate); l FortiClient will attempt to connect to a remembered FortiGate; l FortiClient will attempt to connect to a redundant FortiGate. Your personal computer’s default gateway IP address should be configured to be the IP address set in the FortiGate interface. FortiClient will search for available FortiGate devices to complete registration. You can include the option to prompt the user to enter the FortiClient registration key password. Select the Register Endpoint button in the FortiClient console to retry the search. If FortiClient is unable to detect a FortiGate device, enter the IP address or URL of the device and select the Go icon. When FortiClient locates the FortiGate, you will be prompted to confirm the registration. Select the Accept button to complete registration. Upon successful registration, the FortiGate will send the FortiClient profile configuration. 3. Deploy the FortiClient profile from the FortiGate device. The FortiGate will deploy the FortiClient profile after registration is complete. This FortiClient profile will permit traffic through the FortiGate. A system tray bubble message will be displayed once update is complete. The FortiClient console will display that it is successfully registered to the FortiGate. The FortiClient profile is installed on FortiClient. 45 Administration Guide Fortinet Technologies Inc. Configure endpoint management Endpoint Management Deploy the FortiClient profile to clients over a VPN connection: 1. In the FortiClient console, select the Register Endpoint button. Enter the IP address and port number (if required) of the FortiGate’s internal interface and select the Go icon. 2. Configure an IPsec VPN connection from FortiClient to the management FortiGate. For more information on configuring IPsec VPN see Create a new IPsec VPN connection on page 84. 3. Connect to the VPN. 4. You can now search for the FortiGate gateway. For more information see Register FortiClient. 5. After registration, the client is able to receive the FortiClient profile. When creating a new FortiClient VPN (IPsec) or SSL VPN tunnel configuration on your FortiGate device, you must enable Endpoint Registration. See the IPsec VPN for FortiOS and SSL VPN for FortiOS sections of the FortiOS Handbook for more information. FortiClient EMS The EMS is a new product from Fortinet for businesses to manage their endpoints. It runs on a Windows Server, not requiring a physical Fortinet device. Administrators may use it to gain insight into the status of their endpoints. For information on FortiClient EMS, see the FortiClient EMS Administration Guide, available in the Fortinet Document Library. Configuring endpoint registration over a VPN FortiGate/EMS can register FortiClient-equipped endpoints over either an interface-based IPsec VPN or a tunnelmode SSL VPN. After the user authenticates, the FortiGate/EMS sends the FortiClient application the IP address and port to be used for registration. If the user accepts the invitation to register, registration proceeds and the FortiClient profile is downloaded to the client. Users without FortiClient Endpoint Security connecting to the SSL VPN through a browser can be redirected to a captive portal to download and install the FortiClient software. The security policy must enable Compliant with FortiClient Profile and disable Captive Portal Exempt. Endpoint registration on an IPsec VPN You can enable endpoint registration when you configure the FortiClient VPN or you can enable it on an existing FortiClient VPN. To enable endpoint registration while configuring the VPN (FortiGate): Enable Allow Endpoint Registration on the Network page of the VPN Wizard when creating the FortiClient VPN. To enable endpoint registration on an existing VPN (FortiGate): 1. Go to System > Network > Interfaces and edit the VPN’s tunnel interface. The tunnel is a subinterface of the physical network interface. 2. In Administrative Access, make sure that FCT-Access is enabled. 3. Select OK. Administration Guide Fortinet Technologies Inc. 46 Endpoint Management Remembered FortiGate/EMS Endpoint registration on the SSL VPN To enable endpoint registration on the SSL VPN (FortiGate): 1. Go to VPN > SSL-VPN Portal. 2. Make sure Enable Tunnel Mode is enabled. 3. Optionally, enable Include FortiClient Download. Users who access the VPN with a browser will be able to download FortiClient Endpoint Security for their device. 4. Select Apply. Remembered FortiGate/EMS FortiClient 5.0.1 or later adds the option to remember up to 20 FortiGate/EMS when accepting the broadcast registration message. FortiClient can remember and register to multiple FortiGate/EMS devices. This feature enables users to move freely between office locations and register conveniently to each FortiGate/EMS. When prompted to enter a registration key, FortiClient can remember the registration password. Select the user name in the console to view information about the current registered device including the IP address, serial number, endpoint user, domain, and hostname. Forget a remembered FortiGate/EMS: 1. In the FortiClient console, click on the registered device name to display the registration dialog box. 2. Select Show Remembered FortiGate/EMS to show a list of FortiGate/EMS that FortiClient has previously registered with. 3. Select Forget next to the device that you would like to remove from the remembered list. When selecting to forget a FortiGate/EMS, FortiClient will not automatically register to the FortiGate when re-connecting to the network. When the device is detected, you will be prompted to accept registration. 47 Administration Guide Fortinet Technologies Inc. Remembered FortiGate/EMS Endpoint Management Unregister from FortiGate/EMS: 1. In the FortiClient console, click on the registered device name to display the registration details. The Registration dialog box opens. 2. Select Unregister in the registration dialog box. A confirmation dialog box is displayed. 3. Select Yes to unregister FortiClient from the FortiGate selected. When selecting to unregister from FortiGate, FortiClient will automatically register with the FortiGate when re-connecting to the network. To prevent this behavior, you must select to Forget the device. Roaming clients (multiple redundant gateways) example The following figure illustrates three corporate FortiGate networks. Each FortiGate can reach each other over a WAN network. FortiClient can only reach one FortiGate at a time. FortiClient may connect directly to the FortiGate or through a NAT device. Roaming clients topology Administration Guide Fortinet Technologies Inc. 48 Endpoint Management Remembered FortiGate/EMS If FortiClient connects through a NAT device to the FortiGate, do not enforce endpoint control compliance on the FortiGate. On each of the three FortiGate devices configure the following: l Interface IP addresses l FortiClient profile l Device identification in the interface l FortiClient profile in the applicable firewall policy l Endpoint control synchronization Endpoint control synchronization allows you to synchronize endpoint control for multiple FortiGate devices. To enable endpoint control synchronization via the CLI enter the following commands on your FortiGate: config endpoint-control forticlient-registration-sync edit 1 set peer-ip 172.20.52.19 next edit 2 set peer-ip 172.22.53.29 end end The IP addresses set for the peer-ip field are the WAN IP addresses for each of the FortiGate devices in the synchronization group. You need to add the following XML configuration to FortiClient for this synchronization group. Modify the configuration file to add the following:The IP addresses are the internal IP addresses for each of the three FortiGates in the synchronization group. FortiClient can reach any of these IPs, one at a time. If the three FortiGate devices share the same DNS name, use the following XML configuration: Corporate Network 10.18.51.9;10.20.52.19;10.22.53.29 The DNS server should return one reachable FortiGate IP address for the domain name used. 49 Administration Guide Fortinet Technologies Inc. View FortiClient registration in the FortiGate GUI or EMS Endpoint Management You will need to manually add FortiClient to the synchronization group when FortiClient initially registers with the FortiGate. Once added, no further action is required. On your FortiGate, use the following CLI command to list all registered FortiClient endpoints: diagnose endpoint registration list registered-forticlients FortiClient #1 (0): UID = BE6B76C509DB4CF3A8CB942AED200000 vdom = root status = registered registering time = Fri May 2 15:00:07 2014 registration expiry time = none source IP = 172.172.172.111 source MAC = b0:ac:6f:70:e0:a0 user = user host OS = Microsoft Windows 7 , 64-bit restored registration = no remote registration = yes registration FGT = FGT60C3G11000000 Total number of licences: 10 Total number of granted licenses: 1 Total number of available licences: 9 The remote registration entry indicates whether this specific FortiClient is registered to this FortiGate, or to another FortiGate within the synchronization group. If any of the FortiGate devices require a password to complete registration, you can use the following XML configuration to provide password information to FortiClient: Fortinet Americas fct_americas.fortinet.com View FortiClient registration in the FortiGate GUI or EMS You can view all registered FortiClient agents in the FortiGate GUI or EMS. On FortiGate, each new registration will be automatically added to the device table. To view registered devices go to User & Device > Device List. The state for the new FortiClient registration is listed as Registered. Alternatively, go to Monitor > FortiClient Monitor. To view registered endpoints in EMS, select Workgroups > All Groups. Administration Guide Fortinet Technologies Inc. 50 Endpoint Management Configure the FortiGate/EMS IP address in FortiClient for registration Configure the FortiGate/EMS IP address in FortiClient for registration The FortiClient administrative user can specify a FortiGate/EMS IP address for registration and client configuration management. When an unregistered FortiClient starts up, FortiClient will list all reachable FortiGate/EMS for endpoint control registration in the registration drop-down list. The list will include any FortiGate/EMS that sends endpoint control broadcasts. Select the registration button in the FortiClient console to list discovered FortiGate/EMS. Any IP address provided in the Settings page under the Registration element is included in the list. To configure a FortiGate/EMS IP address in FortiClient, select the Register Endpoint button in the FortiClient console. In the Specify Address field, enter the IP address and port number (if required) of the FortiGate/EMS’s internal interface, and select the Go icon. The FortiClient settings are locked, and cannot be modified after registration to a FortiGate/EMS is completed. See Configuration lock on page 108 for information on configuring this feature. Enable FortiClient endpoint registration key password (optional) You can configure a registration key password for FortiClient endpoint registration to FortiGate devices. Upon registering to FortiGate/EMS, the user will need to enter the registration key password before registration can be completed. Enable registration key password requirement on registration (FortiGate): 1. On your FortiGate device, go to System > Config > Advanced. 2. Under FortiClient Endpoint Registration, select Enable Registration Key for FortiClient and enter a registration key password. 3. Select Apply to save the setting. 51 Administration Guide Fortinet Technologies Inc. Update FortiClient registration license on FortiGate Endpoint Management Alternatively, you can configure this via the CLI. On your FortiGate device, go to System > Dashboard > Status. Enter the following the CLI command in the CLI Console widget: config endpoint-control settings set forticlient-key-enforce enable set forticlient-reg-key Corporate Network 10.18.51.9;10.20.52.19;10.22.53.29 uNbre@kab1e end 4. When FortiClient users attempt to register with FortiGate, they will receive the Registering to FortiGate dialog box. The user will need to enter the registration key password you configured before they can register to FortiGate. FortiClient users can select to remember the registration key password in this page. Enable registration key password requirement on registration (EMS): 1. On your EMS, select View > Endpoint Registration IP List. 2. Edit an existing list, or select Add to create a new list. 3. Enable Registration Key, enter the key, then confirm the key. FortiClient will use that key to register to FortiGates on the list. 4. Select Save to save your changes. Display or hide the FortiClient profile details You can select to display or hide the FortiClient profile details in the Registering to FortiGate page. When disabled, the user will not be able to view the profile details prior to completing registration to FortiGate. To display or hide the FortiClient profile details: 1. On your FortiGate device, go to System > Dashboard. 2. Enter the following the CLI command in the CLI Console widget: config endpoint-control profile edit config forticlient-winmac-settings set view-profile-details {enable | disable} end end Update FortiClient registration license on FortiGate To update the FortiClient registration license on FortiGate, use the following CLI command: execute FortiClient-NAC update-registration-license Administration Guide Fortinet Technologies Inc. 52 Endpoint Management Endpoint registration with AD user groups Endpoint registration with AD user groups The user's AD domain name and group are both sent to the FortiGate/EMS during endpoint registration. Administrators may configure the FortiGate/EMS to deploy endpoint and/or firewall profiles based on the end user's AD domain group. The following steps are discussed in more details: l Configure users and groups on your AD server l Configure your FortiAuthenticator l Configure your FortiGate/EMS l Connect to the FortiGate/EMS using FortiClient endpoint l Monitoring client registrations Configure users and groups on your AD server Create the user accounts and groups on the AD server. Groups may have any number of users. A user may belong to more than one group at the same time. Configure your FortiAuthenticator Configure FortiAuthenticator to use the AD server that you created. For more information see the FortiAuthenticator Administration Guide in the Fortinet Document Library. Configure your FortiGate/EMS FortiGate Add the FortiAuthenticator or Fortinet Single Sign-On Agent (FSSO): 1. Go to User & Device > Single Sign-On. 2. Select Create New in the toolbar. The New Single Sign-On Server window opens. 3. In the type field, select Fortinet Single-Sign-On Agent. 53 Administration Guide Fortinet Technologies Inc. Endpoint registration with AD user groups Endpoint Management 4. Enter the information required for the agent. This includes the name, primary and secondary IP addresses, and passwords. Select an LDAP server in the drop-down list if applicable. Select More FSSO agents to add up to three additional agents. 5. Select OK to save the agent configuration. Create a user group: 1. Go to User & Device > User Groups. 2. Select Create New in the toolbar. The New User Group window opens. 3. In the type field, select Fortinet Single-Sign-On (FSSO). 4. Select members from the drop-down list. 5. Select OK to save the group configuration. Configure the FortiClient profile: 1. Go to Security Profiles > FortiClient Profiles. 2. Select Create New in the toolbar. The New FortiClient Profile window opens. 3. Enter a profile name and optional comments. 4. In the Assign Profile To drop-down list select the FSSO user group(s). 5. Configure FortiClient configuration deployment as required. 6. Select OK to save the new FortiClient profile. Create any number of FortiClient profiles with different groups and different settings. The default profile will be assigned to users who register successfully but have no matching FortiClient profile. Configure the firewall policy: Configure the firewall policy as described in Configure endpoint management on page 38. Ensure that Compliant with FortiClient Profile is selected in the policy. EMS Add a new domain: 1. Under the Endpoints heading, in the Domains section, select Add a new domain. The Domain Settings window opens. 2. Enter the domain information as required. 3. Select Test to confirm functionality, then, if successful, select Save to add the domain. The domains groups will automatically be populated in the Workgroups section under the Endpoints heading. For more information, see the FortiClient EMS Administration Guide, available in the Fortinet Document Library. Connect to the FortiGate/EMS using FortiClient endpoint The Microsoft Windows system on which FortiClient is installed should join the domain of the AD server configured earlier. Users may log in with their domain user name. Following this, FortiClient endpoint registrations will send the logged-in user's name and domain to the FortiGate/EMS. The FortiGate/EMS will assign the appropriate profiles based on the configurations. Administration Guide Fortinet Technologies Inc. 54 Endpoint Management Endpoint registration with AD user groups Monitoring client registrations The following FortiOS CLI command lists information about registered clients. This includes domain-related details for the client (if any). diagnose endpoint record-list Record #1: IP_Address = 172.172.172.111(1) MAC_Address = b0:ac:6f:70:e0:a0 Host MAC_Address = b0:ac:6f:70:e0:a0 MAC list = b0-ac-6f-70-e0-a0; VDOM = root Registration status: Forticlient installed but not registered Online status: offline DHCP on-net status: off-net DHCP server: None FCC connection handle: 6 FortiClient version: 5.1.29 AVDB version: 22.137 FortiClient app signature version: 3.0 FortiClient vulnerability scan engine version: 1.258 FortiClient feature version status: 0 FortiClient UID: BE6B76C509DB4CF3A8CB942AED2064A0 (0) FortiClient config dirty: 1:1:1 FortiClient KA interval dirty: 0 FortiClient Full KA interval dirty: 0 FortiClient server config: d9f86534f03fbed109676ee49f6cfc09:: FortiClient config: 1 FortiClient iOS server mconf: FortiClient iOS mconf: FortiClient iOS server ipsec_vpn mconf: FortiClient iOS ipsec_vpn mconf: Endpoint Profile: Documentation Reg record pos: 0 Auth_AD_groups: Auth_group: Auth_user: Host_Name: OS_Version: Microsoft Windows 7 , 64-bit Service Pack 1 (build 7601) Host_Description: AT/AT COMPATIBLE Domain: Last_Login_User: FortiClient_User_Name Host_Model: Studio 1558 Host_Manufacturer: Dell Inc. CPU_Model: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz Memory_Size: 6144 Installed features: 55 Enabled features: 21 online records: 0; offline records: 1 status -- none: 0; uninstalled: 0; unregistered: 1; registered: 0; blocked: 0 55 Administration Guide Fortinet Technologies Inc. Antivirus This chapter includes the following sections: l FortiClient Antivirus l Antivirus logging l Antivirus options l Endpoint control FortiClient Antivirus FortiClient includes an antivirus module to scan system files, executable files, removable media, dynamic-link library (DLL) files, and drivers. FortiClient will also scan for and remove rootkits. In FortiClient, File Based Malware, Malicious Websites, Phishing, and Spam URL protection is part of the antivirus module. Scanning can also be extended using FortiSandbox. This section describes how to enable and configure antivirus options. Enable or disable antivirus To enable real-time protection: 1. On the AntiVirus tab, select the settings icon next to Realtime Protection Disabled. The real-time protection settings page will open. 2. Select Scan files as they are downloaded or copied to my system. 3. Select OK. Administration Guide Fortinet Technologies Inc. 56 Antivirus FortiClient Antivirus If you have another antivirus program installed on your system, FortiClient will show a warning that your system may lock up due to conflicts between different antivirus products. To disable real-time protection: 1. On the AntiVirus tab, select the settings icon next to Realtime Protection Enable. The real-time protection settings page will open. 2. Deselect Scan files as they are downloaded or copied to my system. 3. Select OK. When FortiClient is registered to FortiGate for endpoint control, antivirus is enabled and disabled in the FortiClient Profile. Conflicting antivirus warning It is recommended to remove the conflicting antivirus product before installing FortiClient or enabling the antivirus real-time protection feature. FortiSandbox FortiClient integration with FortiSandbox allows users to submit files to FortiSandbox for automatic scanning. When configured, FortiClient will send supported files downloaded over the internet to FortiSandbox if they cannot be detected by the local, real-time scanning. Access to the downloaded file is blocked until the scanning result is returned. As FortiSandbox receives files for scanning from various sources, it collects and generates AV signatures for such samples. FortiClient periodically downloads the latest AV signatures from the FortiSandbox, and applies them locally to all real-time and on-demand AV scanning. This option cannot be configured on a registered endpoint, and must instead be configured on the FortiGate/EMS. To extend scanning using FortiSandbox: 1. On the AntiVirus tab, select the settings icon to open the real-time protection settings page. 2. Select Extend scanning using FortiSandbox. 57 Administration Guide Fortinet Technologies Inc. FortiClient Antivirus Antivirus 3. Enter the FortiSandbox IP address, then select Test to ensure that the connection is correct. 4. Optionally, select Identify malware & exploits using signatures received from FortiSandbox. 5. Select OK to apply your changes. Blocking access and communication channels To block access to malicious websites and known communication channels used by attackers: 1. On the AntiVirus tab, select the settings icon to open the real-time protection settings page. 2. Select Block all access to malicious websites and Block known communication channels used by attackers. 3. Select OK to apply your changes. Notifications Select the notifications icon in the FortiClient console to view notifications. When a virus has been detected, the notifications icon will change from gray to yellow. Administration Guide Fortinet Technologies Inc. 58 Antivirus FortiClient Antivirus Event notifications include: l Antivirus events including scheduled scans and detected malware. l Endpoint Control events including configuration updates received from FortiGate. l WebFilter events including blocked web site access attempts. l System events including signature and engine updates and software upgrades. Select the Threat Detected link to view quarantined files, site violations, and real-time protection events. Scan now To perform on-demand antivirus scanning, select the Scan Now button in the FortiClient console. Use the dropmenu to select Custom Scan, Full Scan, Quick Scan, or Removable media Scan. The console displays the date of the last scan to the left of the button. l l l l Custom Scan runs the rootkit detection engine to detect and remove rootkits. It allows you to select a specific file folder on your local hard disk drive (HDD) to scan for threats. Full Scan runs the rootkit detection engine to detect and remove rootkits, then performs a full system scan including all files, executable files, DLLs, and drivers for threats. Quick System Scan runs the rootkit detection engine to detect and remove rootkits. It only scans executable files, DLLs, and drivers that are currently running for threats. Removable media Scan runs the rootkit detection engine to detect and remove rootkits. It scans all connected removable media, such as USB drives. Scan a file or folder on your workstation To perform a virus scan a specific file or folder on your workstation, right-click the file or folder and select Scan with FortiClient AntiVirus from the menu. Submit a file for analysis You can select to send up to 5 files a day to FortiGuard for analysis. To submit a file, right-click a file or executable and select Submit for analysis from the menu. A dialog box will be displayed which allows you to see the number of files you have submitted. Confirm the location of the file you want to submit then select the Submit button. You do not receive feedback for files submitted for analysis. The FortiGuard team is able to create signatures for any files which are submitted for analysis and determined to be malicious. View FortiClient engine and signature versions To view the current FortiClient version, engine, and signature information, select Help in the toolbar, and select About in the menu. Hover the mouse over the status field to see the date and time that FortiClient last updated the selected item. 59 Administration Guide Fortinet Technologies Inc. FortiClient Antivirus Antivirus When FortiClient is registered to FortiGate for endpoint control, you can select to use a FortiManager device for client software and signature updates. When configuring the FortiClient profile, select Use FortiManager for client software/signature updates to enable the feature and enter the IP address of your FortiManager device. You can select to failover to FDN when FortiManager is not available. Schedule antivirus scanning Select the settings icon beside Realtime Protection in the FortiClient console to open the antivirus settings page, then select the Scheduled Scan tab to schedule antivirus scanning. Scans cannot be scheduled on registered endpoint. Configure the following settings: Schedule Type Administration Guide Fortinet Technologies Inc. Select Daily, Weekly, or Monthly from the drop-down list. 60 Antivirus FortiClient Antivirus Scan On For Weekly scheduled scan, select the day of the week in the drop-down list. For Monthly scheduled scan, select the day of the month in the drop-down list. Start Select the time of day that the scan starts. The time format uses a 24-hour clock. Scan Type Select the scan type: l l Quick system scan runs the rootkit detection engine to detect and remove rootkits. It only scans executable files, DLLs, drivers that are currently running for threats. Full system scan runs the rootkit detection engine to detect and remove rootkits. It then performs a full system scan including all files, executable files, DLLs, and drivers for threats. Custom scan runs the rootkit detection engine to detect and remove rootkits. It allows you to select a specific file folder on your local hard disk drive (HDD) to scan for threats. You cannot schedule a removable media scan. A full scan will scan removable media. l Disable Scheduled Scan Select to disable scheduled scan. Select OK to save the setting and return to the main FortiClient console page. If you configure monthly scans to occur on the 31st of each month, the scan will occur on the first day of the month for those months with less than 31 days. Add files/folders to an exclusion list Select the settings icon beside Realtime Protection in the FortiClient console to open the antivirus settings page, then select the Exclusion List tab. To add files/folders to the antivirus exclusion list, select the add icon and then select Add file or Add folder from the drop-down list. Any files or folders in this exclusion list will not be scanned. Select the minus icon to remove files or folders from the list. 61 Administration Guide Fortinet Technologies Inc. FortiClient Antivirus Antivirus Select OK to save the setting and return to the FortiClient console page. View quarantined threats To view quarantined threats, select the X Threats Detected link in the FortiClient console, then select the Quarantined Files tab. In this page you can view, restore, or delete the quarantined file. You can also view the original file location, the virus name, submit the suspicious file to FortiGuard, and view logs. This page displays the following: File Name The name of the file. Date Quarantined The date and time that the file was quarantined by FortiClient. Refresh Select to refresh the quarantined files list. Administration Guide Fortinet Technologies Inc. 62 Antivirus FortiClient Antivirus Details Select a file from the list to view detailed information including the file name, original location, date and time that the virus was quarantined, the submitted status, status, virus name, and quarantined file name. Logs Select to view FortiClient log data. Refresh Select to refresh the list. Submit Select to submit the quarantined file to FortiGuard. Press and hold the control key to submit multiple entries. Restore Select to restore the quarantined file. A confirmation dialog box will be displayed. You can select Yes to add this file/folder to the exclusion list, No to restore the file, or Cancel to exit the operation. Press and hold the control key to restore multiple entries. Delete Select to delete the quarantined file. A confirmation dialog box will be displayed, select Yes to continue. Press and hold the control key to delete multiple entries. Close Select to close the page and return to the FortiClient console. View site violations To view site violations, select the X Threats Detected link in the FortiClient console, then select the Site Violations tab. On this page you can view site violations and submit sites to be re-categorized. This page displays the following: 63 Website Displays the name of the website. Time Displays the date and time of the site violation. Refresh Select to refresh the site violation list. Administration Guide Fortinet Technologies Inc. FortiClient Antivirus Details Antivirus Select an entry in the list to view site violation details including the website name, category, date and time, user name, and status. Select the category link to request to have the site category re-evaluated. View alerts dialog box When FortiClient antivirus detects a virus while attempting to download a file via a web-browser, you will receive a warning dialog message. Select View recently detected virus(es) to collapse the virus list. Select a file in the list and right-click to access the context menu. Delete Select to delete a quarantined or restored file. Quarantine Select to quarantine a restored file. Restore Select to restore a quarantined file. Submit Suspicious File Select to submit a file to FortiGuard as a suspicious file. Submit as False Positive Select to submit a quarantined file to FortiGuard as a false positive. Add to Exclusion List Select to add a restored file to the exclusion list. Any files in the exclusion list will not be scanned. Open File Location Select to open the file location on your workstation. When Alert when viruses are detected under AntiVirus Options on the Settings page is not selected, you will not receive the virus alert dialog box when attempting to download a virus in a web browser. Realtime Protection events When an antivirus real-time protection event has occurred you can select to view these events in the FortiClient console. From the AntiVirus tab, select X Threats Detected, then select Real-time Protection events (x) in the left pane. The realtime_scan.log will open in the default viewer. Example log output: Realtime scan result: time: 09/29/15 10:46:07, virus found: EICAR_TEST_FILE, c:\users\user\desktop\eicar.com time: 09/29/15 10:46:07, virus found: EICAR_TEST_FILE, c:\users\user\desktop\eicar.com.txt time: 09/29/15 10:46:07, virus found: EICAR_TEST_FILE, c:\users\user\desktop\eicarcom2.zip time: 09/29/15 10:46:08, virus found: EICAR_TEST_FILE, c:\users\user\desktop\eicar_com.zip time: 09/29/15 10:46:39, virus found: EICAR_TEST_FILE, c:\users\user\appdata\local\temp\3g_bl8y9.com.part time: 03/18/15 10:48:13, virus found: EICAR_TEST_FILE, c:\users\user\appdata\local\temp\xntwh8q1.zip.part Administration Guide Fortinet Technologies Inc. action: Quarantined, action: Quarantined, action: Quarantined, action: Quarantined, action: Quarantined, action: Quarantined, 64 Antivirus Antivirus logging Antivirus logging To configure logging, select File > Settings from the toolbar then expand the Logging section. Configure the following settings: Enable logging for these features Select antivirus to enable logging for this feature. Log Level Select the level of logging: l Emergency: The system becomes unstable. l Alert: Immediate action is required. l Critical: Functionality is affected. l Error: An error condition exists and functionality could be affected. l Warning: Functionality could be affected. l Notice: Information about normal events. l Information: General information about system operations. l Debug: Debug FortiClient. Log file Export logs Select to export logs to your local hard disk drive (HDD) in .log format. Clear logs Select to clear all logs. You will be presented a confirmation window, select Yes to proceed. Antivirus options For information on configuring antivirus options, see Antivirus options on page 105. Endpoint control When FortiClient is registered to FortiGate/EMS for endpoint control, FortiClient receives configuration and settings via the FortiClient Profile configured on the device. To enable antivirus protection on FortiGate: 1. Log in to your FortiGate. 2. In the left tree menu, select Security Profiles > FortiClient Profiles. 65 Administration Guide Fortinet Technologies Inc. Endpoint control Antivirus 3. In the right pane, in the Edit FortiClient Profile page, in the Security tab, enable AntiVirus. 4. Select Apply to save the profile. The FortiGate will send the FortiClient Profile configuration update to registered clients. To enable antivirus protection on EMS: 1. Log in to the EMS. 2. Go to Endpoint Profiles and select a profile to edit. 3. In the right pane, select AntiVirus Protection to enable antivirus protection and configure as needed. 4. Select Save to save the profile. The EMS will send the FortiClient Profile configuration update to registered clients. Antivirus profile settings FortiGate and EMS share similar settings for antivirus profiles. EMS also includes advanced options. Administration Guide Fortinet Technologies Inc. 66 Antivirus Endpoint control After enabling antivirus protection on FortiGate/EMS, the following settings can be configured: 67 Scan Downloads Scan files as they are downloaded or copied to my system. Scan with FortiSandbox Extended scanning using FortiSandbox. FortiClient will send supported files downloaded over the internet to FortiSandbox if they cannot be detected by the local, real-time scanning FortiSandbox IP address The IP address of the FortiSandbox device. Wait for FortiSandbox results Wait for FortiSandbox results before allowing file access. Use FortiSandbox signatures Identify malware & exploits using signatures or URLs received from FortiSandbox. Administration Guide Fortinet Technologies Inc. Endpoint control Antivirus Block malicious websites Block all access to malicious websites. EMS also has the option of using the exclusion list defined in the web filter profile. Block attack channels Block known communcation channels used by attackers. Alert when viruses are detected This option is EMS only. Schedule Scan Schedule automatic scans daily, weekly, or monthly at a specific time of day. Quick, Full, and Custom scans can be run automatically. Excluded Paths Files or folders that are not scanned. Advanced options available on EMS only include: Scan Downloads Files that are scanned as they are downloaded or copied to the system can be treated in one of the following ways: l Clean infected files (quarantine if cannot clean) l Repair infected files (quarantine if cannot clean) l Warn the user if a process attempts to access infected files l Quarantine infected files l Deny access to infected files Scan with FortiSandbox If waiting for FortiSandbox results is enabled, access to downloaded files can be denied if FortiSandbox is offline. Scan compresses files Scan compressed files that are up to a specified size (default: 10Mb). Scan email Scan email messages and attachments. User process scanning Scan network files System process scanning Administration Guide Fortinet Technologies Inc. l Scan files when processes read or write them l Scan files when processes read them l Scan files when processes write them Scan network files. l Scan files when system processes read or write them l Scan files when system processes read them l Scan files when system processes write them l Do not scan files when system processes read or write them 68 Antivirus Endpoint control On demand scanning Integrate FortiClient into Windows Explorer's mouse menu Configure on-demand file scan options. l Clean infected files (quarantine if cannot clean) l Repair infected files (quarantine if cannot clean) l Warn the user if a process attempts to access infected files l Quarantine infected files Add the options to Scan with FortiClient AntiVirus and Submit for analysis to the Windows Explorer right-click menu. Pause scanning Pause a scanning process when the computer is running on battery when running on bat- power. tery power Automatically submit suspicious files to FortiGuard for analysis Submit all files to FortiGuard for analysis. Scan compresses files Scan compressed files that are up to a specified size (default: 10Mb, 0 means unlimited) Maximize scan speed Select the amount of memory a computer must have before FortiClient maximizes its scan speed. One of: 4MB, 6MB, 8MB, 12MB, 16MB. More Options 69 Enable or disable various other options, including: l Scan for rootkits l Scan for adware l Scan for riskware l Enable advanced heuristics l Scan removable media on insertion l Scan mime files (inbox files) l Enable FortiGuard Analytics l Notify logged in users if their AntiVirus signatures expire Administration Guide Fortinet Technologies Inc. Web Security/Web Filter Web Security/Web Filter allows you to block, allow, warn, and monitor web traffic based on URL category or custom URL filters. URL categorization is handled by the FortiGuard Distribution Network (FDN). You can create a custom URL filter exclusion list which overrides the FDN category. When FortiClient is not registered to FortiGate, you can enable or disable the Web Security feature. You can define what sites are allowed, blocked, or monitored and view violations. Enable/Disable Web Security To enable or disable FortiClient Web Security, toggle the Enable/Disable link in the FortiClient console. Web Security is enabled by default. Enable/Disable Select to enable or disable Web Security. X Violations (In the Last 7 Days) Select to view Web Security log entries of the violations that have occurred in the last 7 days. Settings Select to configure the Web Security profile, exclusion list, and settings, and to view violations. Web Security profile You can configure a Web Security profile to allow, block, warn, or monitor web traffic based on website categories and sub-categories. Select the settings icon, then select the site category. Select the action icon, then select the action in the drop-down menu for each category or sub-category. Administration Guide Fortinet Technologies Inc. 70 Web Security/Web Filter Web Security exclusion list Allow Set the category or sub-category to Allow to allow access. Block Set the category or sub-category to Block to block access. The user will receive a Web Page Blocked message in the web browser. Warn Set the category or sub-category to Warn to block access. The user will receive a Web Page Blocked message in the web browser. The user can select to proceed or go back to the previous web page. Monitor Set the category or sub-category to Monitor to allow access. The site will be logged. You can select to enable or disable Site Categories in the Web Security settings page. When site categories are disabled, FortiClient is protected by the exclusion list. Web Security exclusion list To manage the exclusion list, select the settings icon then select Exclusion List from the menu. You can add websites to the exclusion list and set the permission to allow, block, monitor, or exempt. Use the add icon to add URLs to the exclusion list. If the website is part of a blocked category, an allow permission in the Exclusion List would allow the user to access the specific URL. For more information on URL formats, type, and action, see the FortiOS Handbook in the Fortinet Document Library. 71 Administration Guide Fortinet Technologies Inc. Web Security settings Web Security/Web Filter Configure the following settings: Exclusion List Select to exclude URLs that are explicitly blocked or allowed. Use the add icon to add URLs and the delete icon to delete URLs from the list. Select a URL and select the edit icon to edit the selection. URL Enter a URL or IP address. Type Select one of the following pattern types from the drop-down list: Actions l Simple l Wildcard l Regular Expression Select one of the following actions from the drop-down list: l Block: Block access to the web site regardless of the URL category or sub-category action. l l Allow: Allow access to the web site regardless of the URL category or sub-category action. Monitor: Allow access to the web site regardless of the URL category or sub-category action. A log message will be generated each time a matching traffic session is established. Web Security settings To configure web security settings, select the settings icon then select Settings from the menu. Administration Guide Fortinet Technologies Inc. 72 Web Security/Web Filter View violations Configure the following settings: Enable Site Categories Select to enable Site Categories. When site categories are disabled, FortiClient is protected by the exclusion list. Log all URLs Select to log all URLs. Identify user initiated web browsing Select to identify web browser that is user initiated. View violations To view Web Security violations, either select the settings icon then select Violations from the menu, or select X Violations (In the Last 7 Days). Website 73 The website name or IP address. Administration Guide Fortinet Technologies Inc. Web Filter Web Security/Web Filter Category The website sub-category. Time The date and time that the website was accessed. User The name of the user generating the traffic. Hover the mouse cursor over the column to view the complete entry in the pop-up bubble message. Web Filter When FortiClient is registered to a FortiGate/EMS, the Web Security tab will become the Web Filter tab. You can disable Web Filter in FortiClient from the FortiGate FortiClient profile. You can also select to enable or disable Web Filter when the FortiClient device is On-Net. When FortiGuard Categories is disabled, FortiClient will be protected by the Exclusion List configured in the URL in the FortiClient profile. The FortiClient Endpoint Control feature enables the site administrator to distribute a Web Filter profile from a FortiGate or add web filtering to an endpoint profile on EMS. On a FortiGate device, the overall process is as follows: l Create a Web Filter profile on the FortiGate, l Add the Web Filter profile to the FortiClient Profile on the FortiGate. On EMS, web filtering is part of the endpoint profile. FortiGate Step 1: Create a Web Filter Profile on the FortiGate Use the following steps to create a custom Web Filter profile on the FortiGate: Administration Guide Fortinet Technologies Inc. 74 Web Security/Web Filter Web Filter 1. Go to Security Profiles > Web Filter. 2. To create a new profile, click the create new icon in the toolbar. The New Web Filter Profile page opens. 3. Configure the following settings: 75 Name Enter a name for the Web Filter profile. Comments Enter a description in the comments field. (optional) Inspection Mode This setting is not applicable to FortiClient. Administration Guide Fortinet Technologies Inc. Web Filter Web Security/Web Filter FortiGuard Categories Select category and sub-category actions. l l In FortiClient5.4.0, the Security Risk category is part of the AntiVirus module. The Local Categories category is not applicable to FortiClient. The Authenticate and Disable actions are not applicable to FortiClient. When FortiGuard Categories is disabled, FortiClient will be protected by the Exclusion List configured in the URL in the FortiClient profile. Categories Usage Quota This setting is not applicable to FortiClient. Allow users to override blocked categories This setting is not applicable to FortiClient. Search Engines Enforce 'Safe Search' Select to enable search engine Safe Search on Google, Yahoo!, Bing, and Yandex. YouTube Education Filter Select to enable the YouTube educational filter and enter your filter code. The filter blocks non-educational content as per your YouTube filter code. Log all search keywords This setting is not applicable to FortiClient. Static URL Filter Block invalid URLs This setting is not applicable to FortiClient. URL Filter Select to enable URL filter. Select Create New to add a URL to the list. For Type, select one of Simple, Reg. Expression, or Wildcard. For Action, select one of Exempt, Block, Allow , or Monitor. For Status, select either Enable or Disable. FortiClient does not support the Exempt action. Any URLs in the URL filter with an exempt action will be added to the FortiClient Exclusion List with an allow action. Block malicious URLs discovered by FortiSandbox Select to block URLs that have been marked as malicious by FortiSandbox. A FortiSandbox device or cloud must be configured. Web Content Filter This setting is not applicable to FortiClient. Rating Options These settings are not applicable to FortiClient. Proxy Options These settings are not applicable to FortiClient. 4. Select OK to save the profile. Administration Guide Fortinet Technologies Inc. 76 Web Security/Web Filter Web Filter If the FortiGate device is not licensed, you will receive an dialog box advising that traffic may be blocked if this option is enabled. Step 2: Add the Web Filter profile to the FortiClient Profile 1. Go to Security Profiles > FortiClient Profiles. 2. Select the FortiClient Profile then select Edit. The Edit FortiClient Profile page is displayed. 3. Enable Web Filter, then select the Web Filter profile from the drop-down list. 4. Optionally, select to enable Client Side when On-Net. 5. Select Apply to save the profile. The FortiGate will send the FortiClient Profile configuration update to registered clients. The Web Filtering module is now available in FortiClient. EMS To add web filtering to an endpoint profile: 1. Go to Endpoint Profiles and either select a profile to edit, or create a new profile. 2. Select the Web Filter tab. 77 Administration Guide Fortinet Technologies Inc. Web Filter Web Security/Web Filter 3. Select the on/off button to add web filtering to the profile. 4. Adjust the web filter settings as required, then select Save to save your changes. Administration Guide Fortinet Technologies Inc. 78 Application Firewall FortiClient can recognize the traffic generated by a large number of applications. You can create rules to block or allow this traffic per category, or application. In FortiClient 5.2 and later, this feature is disabled by default and the tab is disabled for standalone clients. For uses who are registered to a FortiGate using endpoint control, the FortiGate administer may choose to enable this feature. For more information on configuring application control security profiles, see the FortiOS Handbook - The Complete Guide to FortiOS available in the Fortinet Document Library. In FortiClient, the application firewall feature is enabled in the FortiClient Profile. The profile includes application firewall configuration. The FortiClient Endpoint Control feature enables the site administrator to distribute an Application Control sensor from FortiGate/EMS. On the FortiGate, the process is as follows: l Create an Application Sensor and Application Filter on the FortiGate, l Add the Application Sensor to the FortiClient Profile on the FortiGate. On EMS, the application firewall is part of the endpoint profile. FortiGate Step 1: Create a custom Application Control Sensor 1. Log in to your FortiGate. 2. In the left tree menu, select Security Profiles > Application Control. 3. To create a new sensor, click the Create New icon in the toolbar. The New Application Sensor page is displayed. 79 Administration Guide Fortinet Technologies Inc. Application Firewall 4. Configure the following options: Name Enter a unique name for the application sensor. Comments Enter an option comment for the application sensor. Categories Select categories to allow or block. Allow The application category or application signature will be allowed in FortiClient Application Firewall. Monitor The application category or application signature will be allowed in FortiClient Application Firewall. FortiClient will allow application traffic but will not monitor. Block The application category or application signature will be blocked in FortiClient Application Firewall. View Signatures Select to view signatures and add filters to the category. Administration Guide Fortinet Technologies Inc. 80 Application Firewall Application Overrides Select Add Signatures to add application signatures and set the category. An application which belongs to a blocked category can be set to allow. Filter Overrides Select Add Filter to add filters to the sensor. Options The options set in the FortiOS application sensor are ignored by FortiClient application firewall. 5. Select OK to save the sensor. Step 2: Add the Application Control Sensor to the FortiClient Profile 1. In the left tree menu, select Security Profiles > FortiClient Profiles. 2. Select the FortiClient Profile and select Edit in the toolbar. The Edit FortiClient Profile page is displayed. 3. In the right pane, turn on the Application Firewall, then select an Application Sensor from the Application Control list drop-down list. 4. Select Apply to save the profile. The FortiGate will send the FortiClient Profile configuration update to registered clients. The Application Firewall tab is now available in FortiClient. EMS To add application firewall to an endpoint profile: 1. Go to Endpoint Profiles and either select a profile to edit, or create a new profile. 2. Select the Application Firewall tab. 81 Administration Guide Fortinet Technologies Inc. Application Firewall 3. Select the on/off button to add application firewall to the profile. 4. Adjust the settings as required, then select Save to save your changes. View application firewall profile To view the application firewall profile, select Show all. View blocked applications To view blocked applications, select the Applications Blocked link in the FortiClient console. This page lists all applications blocked in the past seven days, including the count and time of last occurrence. Administration Guide Fortinet Technologies Inc. 82 IPsec VPN and SSL VPN FortiClient supports both IPsec and SSL VPN connections to your network for remote access. You can provision client VPN connections in the FortiClient Profile or configure new connections in the FortiClient console. This section describes how to configure remote access. Add a new connection Select Configure VPN in the FortiClient console to add a new VPN configuration. Create a new SSL VPN connection To create a new SSL VPN connection, select Configure VPN or use the drop-down menu in the FortiClient console. Select SSL-VPN , then configure the following settings: 83 Connection Name Enter a name for the connection. Description Enter a description for the connection. (optional) Remote Gateway Enter the IP address/hostname of the remote gateway. Multiple remote gateways can be configured by separating each entry with a semicolon. If one gateway is not available, the VPN will connect to the next configured gateway. Customize port Select to change the port. The default port is 443. Administration Guide Fortinet Technologies Inc. Add a new connection IPsec VPN and SSL VPN Authentication Select to prompt on login, or save login. The option to disable is available when Client Certificate is enabled. Username If you selected to save login, enter the username in the dialog box. Client Certificate Select to enable client certificates, then select the certificate from the dropdown list. Do not Warn Invalid Server Certificate Select if you do not want to warned if the server presents an invalid certificate. Add Select the add icon to add a new connection. Delete Select a connection and then select the delete icon to delete a connection. Select Apply to save the VPN connection, then select Close to return to the Remote Access screen. Create a new IPsec VPN connection To create a new IPsec VPN connection, select Configure VPN or use the drop-down menu in the FortiClient console. Select IPsec VPN , then configure the following settings: Connection Name Enter a name for the connection. Description Enter a description for the connection. (optional) Remote Gateway Enter the IP address/hostname of the remote gateway. Multiple remote gateways can be configured by separating each entry with a semicolon. If one gateway is not available, the VPN will connect to the next configured gateway. Administration Guide Fortinet Technologies Inc. 84 IPsec VPN and SSL VPN Add a new connection Authentication Method Select either X.509 Certificate or Pre-shared Key in the dropdown menu. Authentication (XAuth) Select to prompt on login, save login, or disable. Username If you selected save login, enter the username in the dialog box. Advanced Settings Configure VPN settings, Phase 1, and Phase 2 settings. VPN Settings Mode Select one of the following: l Main: In Main mode, the phase 1 parameters are exchanged in multiple rounds with encrypted authentication information. Aggressive: In Aggressive mode, the phase 1 parameters are exchanged in a single message with authentication information that is not encrypted. Although Main mode is more secure, you must select Aggressive mode if there is more than one dialup phase 1 configuration for the interface IP address, and the remote VPN peer or client is authenticated using an identifier (local ID). l Options Select one of the following: l Mode Config: IKE Mode Config can configure host IP address, Domain, DNS and WINS addresses. l l Phase 1 DHCP over IPsec: DHCP over IPsec can assign an IP address, Domain, DNS and WINS addresses. Select the check box to enable split tunneling. Select the encryption and authentication algorithms used to generate keys for protecting negotiations and add encryption and authentication algorithms as required. You need to select a minimum of one and a maximum of two combinations. The remote peer or client must be configured to use at least one of the proposals that you define. IKE Proposal 85 Manually Set: Manual key configuration. If one of the VPN devices is manually keyed, the other VPN device must also be manually keyed with the identical authentication and encryption keys. Enter the DNS server IP, assign IP address, and subnet values. Select the check box to enable split tunneling. Select symmetric-key algorithms (encryption) and message digests (authentication) from the drop-down lists. Administration Guide Fortinet Technologies Inc. Add a new connection IPsec VPN and SSL VPN DH Group Select one or more Diffie-Hellman groups from DH group 1, 2, 5 and 14. At least one of the DH Group settings on the remote peer or client must match one the selections on the FortiGate unit. Failure to match one or more DH groups will result in failed negotiations. Key Life Enter the time (in seconds) that must pass before the IKE encryption key expires. When the key expires, a new key is generated without interrupting service. The key life can be from 120 to 172,800 seconds. Local ID Enter the Local ID (optional). This Local ID value must match the peer ID value given for the remote VPN peer’s Peer Options. Dead Peer Detection Select this check box to reestablish VPN tunnels on idle connections and clean up dead IKE peers if required. NAT Traversal Select the check box if a NAT device exists between the client and the local FortiGate unit. The client and the local FortiGate unit must have the same NAT traversal setting (both selected or both cleared) to connect reliably. Phase 2 Administration Guide Fortinet Technologies Inc. Select the encryption and authentication algorithms that will be proposed to the remote VPN peer. You can specify up to two proposals. To establish a VPN connection, at least one of the proposals that you specify must match configuration on the remote peer. IKE Proposal Select symmetric-key algorithms (encryption) and message digests (authentication) from the drop-down lists. Key Life The Key Life setting sets a limit on the length of time that a phase 2 key can be used. The default units are seconds. Alternatively, you can set a limit on the number of kilobytes (KB) of processed data, or both. If you select both, the key expires when either the time has passed or the number of KB have been processed. When the phase 2 key expires, a new key is generated without interrupting service. Enable Replay Detection Replay detection enables the unit to check all IPsec packets to see if they have been received before. If any encrypted packets arrive out of order, the unit discards them. Enable Perfect Forward Secrecy (PFS) Select the check box to enable Perfect forward secrecy (PFS). PFS forces a new Diffie-Hellman exchange when the tunnel starts and whenever the phase 2 key life expires, causing a new key to be generated each time. DH Group Select one Diffie-Hellman (DH) group (1, 2, 5 or 14). This must match the DH Group that the remote peer or dialup client uses. 86 IPsec VPN and SSL VPN Provision client VPN connections Add Select the add icon to add a new connection. Delete Select a connection and then select the delete icon to delete a connection. Select Apply to save the VPN connection, then select Close to return to the Remote Access screen. Provision client VPN connections You can provision client VPN connections in the FortiClient Profile for registered clients. FortiGate VPN provisioning Provision a client VPN in the FortiClient Profile: 1. Log in to your FortiGate device. 2. In the left tree menu, select Security Profiles > FortiClient Profiles. 3. Select the FortiClient profile and select Edit from the toolbar. 4. Select the VPN tab. 5. Turn on VPN and Client VPN Provisioning. 6. Configure the following: 87 Administration Guide Fortinet Technologies Inc. Provision client VPN connections IPsec VPN and SSL VPN IPsec VPN Configure remote gateway and authentication settings for IPsec VPN. SSL-VPN Configure remote gateway and access settings for SSL VPN. Auto-connect when Off-Net Turn on the automatically connect when Off-Net, then configure the following: l VPN Name: Select a VPN from the list. l l VPN before Windows logon Prevent VPN Disconnect: Turn on to not allow users to disconnect when the VPN is connected. Captive Portal Support: Turn on the enable support for captive portals. Enable VPN connection before Windows log on. 7. Select Apply to save the profile. The FortiGate will send the FortiClient Profile configuration update to registered clients. When registered to a FortiGate, VPN settings are enabled and configured in the FortiClient Profile. Alternatively, you can provision a client VPN using the advanced VPN FortiClient Profile options in FortiGate. For more information, see the FortiClient XML Reference and the CLI Reference for FortiOS. EMS VPN provisioning Provision a client VPN in the FortiClient Profile: 1. Log in to EMS. 2. Go to Endpoint Profiles and either select a profile to edit, or create a new profile. 3. Select the VPN tab. Administration Guide Fortinet Technologies Inc. 88 IPsec VPN and SSL VPN Provision client VPN connections 4. Select the on/off button to enable VPN. 5. Configure the following settings: 89 Allow Personal VPN Select to enable personal VPN connections Disable Connect/Disconnect Select to disable not allowing users to disconnect when the VPN is connected. Show VPN Before Logon Enable VPN connection before Windows log on, and select from the following options: l Use Legacy VPN Before Logon l Use Windows Credentials Administration Guide Fortinet Technologies Inc. Provision client VPN connections IPsec VPN and SSL VPN Local Computer Windows Store Certificates (IPSec only) Select to enable local Windows store certificates (IPsec only). Current User Windows Store Certificates (IPSec only) Select to enable current user Windows store certificates (IPsec only). Auto-connect only when Off-Net Turn on the automatically connect only when Off-Net. Add VPN Tunnel Select to add a VPN tunnel, then enter the following information: l VPN Name: Enter the VPN name. l l Type: Select the type of VPN tunnel, either SSL VPN or IPsec VPN. Remote Gateway: Enter the remote gateway IP address or hostname. l Require Certificate: Turn on to require a certificate (SSL VPN only). l Access Port: Enter the access port number (SSL VPN only). l l l Authentication Method: Select the authentication method, wither Pre-shared Key or Certificate (IPsec VPN only). Pre-Shared Key: Enter the pre-shared key (IPsec VPN with preshared key only). Advanced Configuration: 6. Select Save to save your changes. Connect to a VPN To connect to a VPN, select the VPN connection from the drop-down menu. Enter your username, password, and select the Connect button. Administration Guide Fortinet Technologies Inc. 90 IPsec VPN and SSL VPN Save Password, Auto Connect, and Always Up Provisioned VPN connections will be listed under Corporate VPN . Locally configured VPN connections will be listed under Personal VPN . Optionally, you can click on the system tray, right-click the FortiClient icon and select the VPN connection you want to connect to. You can also select to edit an existing VPN connection and delete an existing VPN connection using the dropdown menu. When connected, the console will display the connection status, duration, and other relevant information. You can now browse your remote network. Select the Disconnect button when you are ready to terminate the VPN session. Save Password, Auto Connect, and Always Up When configuring a FortiClient IPsec or SSL VPN connection on your FortiGate/EMS, you can select to enable the following features: l Save Password: Allows the user to save the VPN connection password in the console. l Auto Connect: When FortiClient is launched, the VPN connection will automatically connect. l Always Up (Keep Alive): When selected, FortiClient attempts to re-connect VPN when the VPN connection unexpectedly disconnects. FortiClient does not attempt re-connection when the user manually disconnects VPN. For SSL VPN tunnel mode configurations these features are enabled/disabled in the SSL VPN Portal. When enabled in the FortiGate configuration, once the FortiClient is connected to the FortiGate, the client will receive these configuration options. 91 Administration Guide Fortinet Technologies Inc. FortiToken and FortiClient VPN IPsec VPN and SSL VPN For FortiClient VPN configurations, once these features are enabled they may only be edited from the command line. Use the following FortiOS CLI commands to disable these features: config vpn ipsec phase1-interface edit [vpn name] set save-password disable set client-auto-negotiate disable set client-keep-alive disable end end FortiToken and FortiClient VPN You can use FortiToken with FortiClient for two-factor authentication. See the FortiOS Handbook for information on configuring FortiToken, user groups, VPN, and two-factor authentication on your FortiGate device for FortiClient VPN connections. Administration Guide Fortinet Technologies Inc. 92 IPsec VPN and SSL VPN Advanced features (Microsoft Windows) Advanced features (Microsoft Windows) When deploying a custom FortiClient XML configuration, use the advanced FortiClient Profile options in FortiGate/EMS to ensure the FortiClient Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the FortiOS CLI Reference. Activating VPN before Windows Log on When using VPN before Windows log on, the user is offered a list of pre-configured VPN connections to select from on the Windows log on screen. This requires that the Windows log on screen is not bypassed. As such, if VPN before Windows log on is enabled, it is required to also check the check box Users must enter a user name and password to use this computer in the User Accounts dialog box. To make this change, proceed as follows: In FortiClient: 1. Create the VPN tunnels of interest or use Endpoint Control to register to a FortiGate/EMS which provides the VPN list of interest 2. Enable VPN before log on on the FortiClient Settings page, see VPN options on page 104. On the Microsoft Windows system, 1. Start an elevated command line prompt. 2. Enter control passwords2 and press Enter. Alternatively, you can enter netplwiz. 3. Check the check box for Users must enter a user name and password to use this computer. 4. Click OK to save the setting. Connect VPN before log on (AD environments) The VPN tag holds global information controlling VPN states. The VPN will connect first, then log on to AD/Domain. Create a redundant IPsec VPN To use VPN resiliency/redundancy, you will configure a list of FortiGate/EMS IP/FQDN servers, instead of just one: 1 1 This is a balanced, but incomplete XML configuration fragment. All closing tags are included, but some important elements to complete the IPsec VPN configuration are omitted. RedundantSortMethod = 1 This XML tag sets the IPsec VPN connection as ping-response based. The VPN will connect to the FortiGate/EMS which responds the fastest. RedundantSortMethod = 0 By default, RedundantSortMethod =0 and the IPsec VPN connection is priority based. Priority based configurations will try to connect to the FortiGate/EMS starting with the first in the list. Priority based SSL VPN connections SSL VPN supports priority based configurations for redundancy. 93 Administration Guide Fortinet Technologies Inc. Advanced features (Microsoft Windows) IPsec VPN and SSL VPN ... psk_90_1 manual 0 10.10.90.1;ipsecdemo.fortinet.com;172.17.61.143 1 ...This is a balanced, but incomplete XML configuration fragment. All closing tags are included, but some important elements to complete the SSL VPN configuration are omitted. For SSL VPN, all FortiGate/EMS must use the same TCP port. Administration Guide Fortinet Technologies Inc. 94 IPsec VPN and SSL VPN Advanced features (Mac OS X) Advanced features (Mac OS X) When deploying a custom FortiClient XML configuration, use the advanced FortiClient Profile options in FortiGate/EMS to ensure the FortiClient Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the FortiOS CLI Reference. Create a redundant IPsec VPN To use VPN resiliency/redundancy, you will configure a list of FortiGate/EMS IP/FQDN servers, instead of just one: 1 ...ssl_90_1 10.10.90.1;ssldemo.fortinet.com;172.17.61.143:443 ...This is a balanced, but incomplete XML configuration fragment. All closing tags are included, but some important elements to complete the IPsec VPN configuration are omitted. RedundantSortMethod = 1 This XML tag sets the IPsec VPN connection as ping-response based. The VPN will connect to the FortiGate/EMS which responds the fastest. RedundantSortMethod = 0 By default, RedundantSortMethod =0 and the IPsec VPN connection is priority based. Priority based configurations will try to connect to the FortiGate/EMS starting with the first in the list. Priority based SSL VPN connections SSL VPN supports priority based configurations for redundancy. ... psk_90_1 manual 0 10.10.90.1;ipsecdemo.fortinet.com;172.17.61.143 1 ...This is a balanced, but incomplete XML configuration fragment. All closing tags are included, but some important elements to complete the SSL VPN configuration are omitted. For SSL VPN, all FortiGate/EMS must use the same TCP port. VPN tunnel & script This feature supports auto running a user-defined script after the configured VPN tunnel is connected or disconnected. The scripts are batch scripts in Windows and shell scripts in Mac OS X. They are defined as part of a VPN tunnel configuration on FortiGate/EMS's XML format FortiClient Profile. The profile will be pushed down to FortiClient from FortiGate/EMS. When FortiClient's VPN tunnel is connected or disconnected, the respective script defined under that tunnel will be executed. Windows Map a network drive after tunnel connection The script will map a network drive and copy some files after the tunnel is connected. 95 Administration Guide Fortinet Technologies Inc. VPN tunnel & script IPsec VPN and SSL VPN 1 ...ssl_90_1 10.10.90.1;ssldemo.fortinet.com;172.17.61.143:443 ...Delete a network drive after tunnel is disconnected The script will delete the network drive after the tunnel is disconnected. OS X Map a network drive after tunnel connection The script will map a network drive and copy some files after the tunnel is connected. Delete a network drive after tunnel is disconnected The script will delete the network drive after the tunnel is disconnected. 97 Administration Guide Fortinet Technologies Inc. Vulnerability Scan FortiClient includes an Vulnerability Scan module to check your workstation for known system vulnerabilities. You can scan on-demand or on a scheduled basis. This feature is disabled by default and the tab is hidden for standalone clients. For users who are registered to a FortiGate using endpoint control, the FortiGate administrator may choose to enable this feature. Vulnerability Scan is enabled via the FortiGate Command Line Interface (CLI) only. Once enabled, the Endpoint Vulnerability Scan on Client setting is available in the FortiClient Profile. Enable vulnerability scan This section describes how to enable Vulnerability Scan in the FortiClient Profile via the FortiGate CLI and configuration options. 1. Enable Vulnerability Scan in the FortiClient Profile: 2. Log in to your FortiGate CLI. 3. Enter the following CLI commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-vuln-scan enable set forticlient-vuln-scan-schedule {daily | weekly | monthly} set forticlient-vuln-scan-on-registration {enable | disable} set forticlient-ui-options {av | wf | af | vpn | vs} end end When setting the forticlient-ui-options, you must include all the modules that you want to enable in the FortiClient console. Enter the name of the FortiClient Profile. forticlient-vuln-scan {enable | disable} Enable or disable the Vulnerability Scan module. forticlient-vulnscan-schedule {daily | weekly | monthly} Configure a daily, weekly, or monthly vulnerability scan on the client workstation. forticlient-vulnscan-on-registration {enable | disable} Enable or disable vulnerability scan on client registration to FortiGate. Administration Guide Fortinet Technologies Inc. 98 Vulnerability Scan Scan now forticlient-uioptions {av | wf | af | vpn | vs} Set the FortiClient components that will be available to the client upon registration with FortiGate. l av: Antivirus l wf: Web Filter l af: Application Firewall l vpn: Remote Access l vs: Vulnerability Scan 4. The FortiGate will send the FortiClient Profile configuration update to registered clients. The Vulnerability Scan tab is now accessible in FortiClient. Scan now To perform a vulnerability scan, select the Scan Now button in the FortiClient console. FortiClient will scan your workstation for known vulnerabilities. The console displays the date of the last scan above the button. You can select to use a FortiManager device for client software and signature updates. When configuring the FortiClient Profile, select Use FortiManager for client software/signature update to enable the feature and enter the IP address of your FortiManager device. View vulnerabilities When the scan is complete, FortiClient will display the number of vulnerabilities found in the FortiClient console. Select the Vulnerabilities Detected link to view a list of vulnerabilities detected on your system. Conversely, select Detected: X on the Vulnerability Scan tab to view the vulnerabilities. 99 Administration Guide Fortinet Technologies Inc. View vulnerabilities Vulnerability Scan This page displays the following: Vulnerability Name The name of the vulnerability Severity The severity level assigned to the vulnerability: Critical, High, Medium, Low, or Info. Details FortiClient vulnerability scan lists a Bugtraq (BID) number under the details column. You can select the BID to view details of the vulnerability on the FortiGuard site, or search the web using this BID number. Close Close the window and return to the FortiClient console. Select the Details ID number from the list to view information on the selected vulnerability on the FortiGuard site. The site details the release date, severity, impact, description, affected products, and recommended actions. Administration Guide Fortinet Technologies Inc. 100 Settings This sections describe the available options in the settings menu. Backup or restore full configuration To backup or restore the full configuration file, select File > Settings from the toolbar. Expand the System section, then select Backup or Restore as needed. Restore is only available when operating in standalone mode. When performing a backup you can select the file destination, password requirements, and add comments as needed. Logging To configure logging, select File > Settings from the toolbar then expand the Logging section. 101 VPN VPN logging is available when in standalone mode or when registered to FortiGate/EMS. Application Firewall Application Firewall logging is available when registered to FortiGate/EMS. AntiVirus Antivirus activity logging is available when in standalone mode or when registered to FortiGate/EMS. Web Filter Web Filter logging is available when in standalone mode (Web Security) or when registered to FortiGate/EMS. Update Update logging is available when in standalone mode or when registered to FortiGate/EMS. Vulnerability Scan Vulnerability Scan logging is available when registered to FortiGate/EMS. Administration Guide Fortinet Technologies Inc. Logging Settings Log Level This setting can be configured when in standalone mode. When registered to FortiGate, this setting is set by the XML configuration (if configured). Log File The option to export the log file (.log) is available when in standalone mode or when registered to FortiGate/EMS. The option to clear logs is only available when in standalone mode. The following table lists the logging levels and description: Logging Level Description Emergency The system becomes unstable. Alert Immediate action is required. Critical Functionality is affected. Error An error condition exists and functionality could be affected. Warning Functionality could be affected. Notice Information about normal events. Information General information about system operations. Debug Debug FortiClient. It is recommended to use the debug logging level only when needed. Do not leave the debug logging level permanently enabled in a production environment to avoid unnecessarily consuming disk space. Configure logging to FortiAnalyzer or FortiManager To configure FortiClient to log to your FortiAnalyzer or FortiManager you require the following: l FortiClient 5.2.0 or later l A FortiGate device running FortiOS 5.2.0 or later, or EMS 1.0 l A FortiAnalyzer or FortiManager device running 5.0.7 or later The registered FortiClient device will send traffic logs, vulnerability scan logs, and event logs to the log device on port 514 TCP. FortiClient must be registered to FortiGate/EMS to upload logs to FortiAnalyzer/FortiManager. When FortiClient is On-Net, the icon displayed to the left of the username will be green. When FortiClient is Off-Net, the icon is gray. Administration Guide Fortinet Technologies Inc. 102 Settings Logging Some features such as Client-based Logging when On-Net, are only available in the FortiClient Profile when a FortiClient 5.2 license has been applied to the FortiGate. Enable logging on the FortiGate device: 1. On your FortiGate device, select Log & Report > Log Settings. The Log Settings window opens. 2. Enable Send Logs to FortiAnalyzer/FortiManager. 3. Enter the IP address of your log device in the IP Address field. You can select Test Connectivity to ensure your FortiGate is able to communicate with the log device on this IP address. 4. Select Apply to save the setting. FortiClient must be able to access the FortiAnalyzer IP address in order to forward logs. Enable logging in the FortiGate FortiClient profile: 1. Go to Security Profiles > FortiClient Profiles. 2. Select the FortiClient Profile and select Edit from the toolbar. The Edit FortiClient Profile page opens. 3. In the Advanced tab, enable Upload Logs to FortiAnalyzer. 4. Select either Same as System to send the logs to the FortiAnalyzer or FortiManager configured in the Log Settings, or Specify to enter a different IP address. 5. In the Schedule field, select to upload logs wither Hourly or Daily. 6. Select Apply to save the settings. Once the FortiClient Profile change is synchronized with the client, you will start receiving logs from registered clients on your FortiAnalyzer/FortiManager system. Alternatively, you can configure logging in the command line interface. Go to System > Dashboard > Status. In the CLI Console widget, enter the following CLI commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-log-upload enable set forticlient-log-upload-server set forticlient-log-upload-schedule {hourly | daily} set forticlient-log-ssl-upload {enable | disable} set client-log-when-on-net {enable | disable} end end To download the FortiClient log files on the FortiAnalyzer go to the Log View tab, select the ADOM, and select the FortiClient menu object. Enable logging in the EMS endpoint profile: 1. On EMS, select an endpoint profile, then go to the System Settings tab. 2. Enable Upload Logs to FortiAnalyzer/FortiManager. 3. Enter the IP address or hostname, schedule upload (in minutes), and log generation timeout (in seconds). 4. Select Save to save the settings. 103 Administration Guide Fortinet Technologies Inc. Updates Settings Updates To configure updates, select File > Settings from the toolbar, then expand the System section. Select to either automatically download and install updates when they are available on the FortiGuard Distribution Servers, or to send an alert when updates are available. This setting can only be configured when in standalone mode. You can select to use a FortiManager device for signature updates. When configuring the endpoint profile, select Use FortiManager for client software/signature updates to enable the feature and enter the IP address of your FortiManager device. To configure FortiClient to use FortiManager for signature updates (FortiGate): 1. On your FortiOS device, select Security Profiles > FortiClient Profiles. 2. On the Advanced tab, enable FortiManager updates. 3. Specify the IP address or domain name of the FortiManager device. 4. Select Failover to FDN to have FortiClient receive updates from the FortiGuard Distribution Network when the FortiManager is not available. 5. Select Apply to save the settings. To configure FortiClient to use FortiManager for signature updates (EMS): 1. On EMS, select an endpoint profile, then go to the System Settings tab. 2. Toggle the Use FortiManager for client software/signature update option to ON. 3. Specify the IP address or hostname of the FortiManager device. 4. Select Failover to FDN when FortiManager is not available to have FortiClient receive updates from the FortiGuard Distribution Network when the FortiManager is not available. 5. Select Save to save the settings. VPN options To configure VPN options, select File > Settings from the toolbar and expand the VPN section. Select Enable VPN before logon to enable VPN before log on. This setting can only be configured when in standalone mode. Certificate management To configure VPN certificates, select File > Settings from the toolbar and expand the Certificate Management section. Select Use local certificate uploads (IPsec only) to configure IPsec VPN to use local certificates and import certificates to FortiClient. This setting can only be configured when in standalone mode. Administration Guide Fortinet Technologies Inc. 104 Settings Antivirus options Antivirus options To configure antivirus options, select File > Settings from the toolbar and expand the Antivirus Options section. These settings can only be configured when in standalone mode. Configure the following settings: Grayware Options Grayware is an umbrella term applied to a wide range of malicious applications such as spyware, adware and key loggers that are often secretly installed on a user's computer to track and/or report certain information back to an external source without the user's permission or knowledge. Adware Select to enable adware detection and quarantine during the antivirus scan. Riskware Select to enable riskware detection and quarantine during the antivirus scan. Scan removable media on insertion Select to scan removable media when it is inserted. Alert when viruses are detected Select to have FortiClient provide a notification alert when a threat is detected on your personal computer. When Alert when viruses are detected under AntiVirus Options is not selected, you will not receive the virus alert dialog box when attempting to download a virus in a web browser. Pause background scanning on battery power Select to pause background scanning when your computer is operating on battery power. Enable FortiGuard Analytics Select to automatically send suspicious files to the FortiGuard Network for analysis. When registered to FortiGate, you can select to enable or disable FortiClient Antivirus Protection in the FortiClient Profile. Advanced options To configure advanced options, select File > Settings from the toolbar and expand the Advance section. These settings can only be configured when in standalone mode. When registered to FortiGate/EMS, these settings are set by the XML configuration (if configured). 105 Administration Guide Fortinet Technologies Inc. Single Sign-On mobility agent Settings Configure the following settings: Enable WAN Optimization Maximum Disk Cache Size Enable Single Sign-On mobility agent Select to enable WAN Optimization. You should enable only if you have a FortiGate device and your FortiGate is configured for WAN Optimization. This setting can be configured when in standalone mode. Select to configure the maximum disk cache size. The default value is 512MB. Select to enable Single Sign-On Mobility Agent for FortiAuthenticator. To use this feature you need to apply a FortiClient SSO mobility agent license to your FortiAuthenticator device. This setting can be configured when in standalone mode. Server address Enter the FortiAuthenticator IP address. Customize port Enter the port number. The default port is 8001. Pre-shared Key Enter the pre-shared key. The pre-shared key should match the key configured on your FortiAuthenticator device. Disable proxy (troubleshoot- Select to disable proxy when troubleshooting FortiClient. ing only) This setting can be configured when in standalone mode. Default tab Select the default tab to be displayed when opening FortiClient. This setting can be configured when in standalone mode. Single Sign-On mobility agent The FortiClient Single Sign-On (SSO) Mobility Agent is a client that updates with FortiAuthenticator with user logon and network information. FortiClient/FortiAuthenticator protocol The FortiAuthenticator listens on a configurable TCP port. FortiClient connects to FortiAuthenticator using TLS/SSL with two-way certificate authentication. The FortiClient sends a logon packet to FortiAuthenticator, which replies with an acknowledgment packet. FortiClient/FortiAuthenticator communication requires the following: Administration Guide Fortinet Technologies Inc. 106 Settings Single Sign-On mobility agent l The IP address should be unique in the entire network. l The FortiAuthenticator should be accessible from clients in all locations. l The FortiAuthenticator should be accessible by all FortiGates. FortiClient Single Sign-On Mobility Agent requires a FortiAuthenticator running 2.0.0 or later, or v3.0.0 or later. Enter the FortiAuthenticator (server) IP address, port number, and the pre-shared key configured on the FortiAuthenticator. Enable Single Sign-On mobility agent on FortiClient: 1. Select File in the toolbar and select Settings in the drop-down menu. 2. Select Advanced to view the drop-down menu. 3. Select to Enable Single Sign-On mobility agent. 4. Enter the FortiAuthenticator server address and the pre-shared key. This setting can be configured when in standalone mode. When registered to FortiGate, this setting is set by the XML configuration (if configured). Enable FortiClient SSO mobility agent service on the FortiAuthenticator: 1. Select Fortinet SSO Methods > SSO > General. The Edit SSO Configuration page opens. 2. Select Enable FortiClient SSO Mobility Agent Service and enter a TCP port value for the listening port. 3. Select Enable authentication and enter a secret key or password. 4. Select OK to save the setting. To enable FortiClient FSSO services on the interface: 1. Select System > Network > Interfaces. Select the interface and select Edit from the toolbar. The Edit Network Interface window opens. 107 Administration Guide Fortinet Technologies Inc. Configuration lock Settings 2. Select the checkbox to enable FortiClient FSSO. 3. Select OK to save the setting. To enable the FortiClient SSO Mobility Agent Service on the FortiAuthenticator, you must first apply the applicable FortiClient license for FortiAuthenticator. For more information, see the FortiAuthenticator Administration Guide in the Fortinet Document Library. For information on purchasing a FortiClient license for FortiAuthenticator, please contact your authorized Fortinet reseller. Configuration lock To prevent unauthorized changes to the FortiClient configuration, select the lock icon located at the bottom left of the Settings page. You will be prompted to enter and confirm a password. When the configuration is locked, configuration changes are restricted and FortiClient cannot be shutdown or uninstalled. When the configuration is locked you can perform the following actions: l l Antivirus l Complete an antivirus scan, view threats found, and view logs l Select Update Now to update signatures Web Security l View violations l Application Firewall l Remote Access l l View applications blocked l Configure, edit, or delete an IPsec VPN or SSL VPN connection l Connect to a VPN connection Vulnerability Scan l Complete a vulnerability scan of the system l View vulnerabilities found l Register and unregister FortiClient for Endpoint Control l Settings l Export FortiClient logs l Backup the FortiClient configuration To perform configuration changes or to shut down FortiClient, select the lock icon and enter the password used to lock the configuration. FortiTray When FortiClient is running on your system, you can select the FortiTray icon in the Windows system tray to perform various actions. The FortiTray icon is available in the system tray even when the FortiClient console is closed. Administration Guide Fortinet Technologies Inc. 108 Settings l l FortiTray Default menu options l Open FortiClient console l Shutdown FortiClient Dynamic menu options depending on configuration l Connect to a configured IPsec VPN or SSL VPN connection l Display the antivirus scan window (if a scheduled scan is currently running) l Display the Vulnerability scan window (if a vulnerability scan is running) If you hover the mouse cursor over the FortiTray icon, you will receive various notifications including the version, antivirus signature, and antivirus engine. When the configuration is locked, the option to shut down FortiClient from FortiTray is grayed out. Connect to a VPN connection To connect to a VPN connection from FortiTray, select the Windows System Tray and right-click in the FortiTray icon. Select the connection you wish to connect to, enter your username and password in the authentication window, then select OK to connect. 109 Administration Guide Fortinet Technologies Inc. Custom FortiClient Installations The FortiClient Configurator tool FortiClient is the recommended method of creating customized FortiClient installation files. You can also customize which modules are displayed in the FortiClient dashboard in the FortiClient Profile. This will allow you to activate any of the modules at a later date without needing to re-install FortiClient. Any changes made to the FortiClient Profile are pushed to registered clients. When creating VPN only installation files, you cannot enable other modules in the FortiClient Profile as only the VPN module is installed. When deploying a custom FortiClient XML configuration, use the advanced FortiClient Profile options in FortiGate to ensure the FortiClient Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the CLI Reference for FortiOS. The FortiClient Configurator tool is included with the FortiClient Tools file in FortiClient 5.2. This file is only available on the Customer Service & Support portal and is located in the same file directory as the FortiClient images. The Configurator tool requires activation with a license file. Ensure that you have completed the following steps prior to logging in to your FortiCare product web portal: l Purchased FortiClient Registration License l Activated the FortiClient license on a FortiGate This video explains how to purchase and apply a FortiClient License: http://www.youtube.com/watch?feature=player_embedded&v=sIkWaUXK0Ok This chapter contains the following sections: l Download the license file l Create a custom installer l Custom installation packages l Advanced FortiClient profiles Download the license file To retrieve your license file: 1. Go to https://support.fortinet.com and log in to your FortiCare account. 2. Under Asset select Manage/View Products. Select the FortiGate device that has the FortiClient registration license activated. You will see the Get the Key File link in the Available Key(s) section. Administration Guide Fortinet Technologies Inc. 110 Custom FortiClient Installations Create a custom installer 3. Click the link and download license file to your management computer. This file will be needed each time you use the FortiClient Configurator tool. To use FortiClient Configurator, you need to use a FortiClient 5.4 license file. Create a custom installer Fortinet offers a repacking tool for both Microsoft Windows and Mac OS X operating systems. The following section provides instructions on creating a custom installer file using the FortiClient Configurator tool. When selecting to install custom features, only modules selected are installed. To enable other features you will need to uninstall FortiClient, and reinstall an MSI file with these features included in the installer. FortiClient (Windows) Configurator tool To create a custom installer using the FortiClient Configurator tool: 1. Unzip the FortiClientTools file, select the FortiClientConfigurator file folder, and double-click the FortiClientConfigurator.exe application file to launch the tool. The tool opens at the Welcome page. 111 Administration Guide Fortinet Technologies Inc. Create a custom installer Custom FortiClient Installations Licensed Licensed mode requires a FortiClient license file. Trial In FortiClient 5.4, the FortiClient Configurator tool can be used in trial mode. In trial mode, all online updates are disabled. The trial installer is intended to be deployed in a test environment. 2. Browse and select the FortiClient Configurator Activation Key file (.lic) on your management computer. The FortiClient Configurator tool is not installed on the management computer. You must upload the FortiClient Configurator Activation Key file (.lic) each time you run the tool. 3. After entering the FortiClient Configurator license, select Next. The Configuration File page is displayed. Select Config File (optional) The configuration file (.conf, .sconf) settings will be included in the installer file. Password If the configuration file is encrypted (.sconf), enter the password used to encrypt the file. You can use an XML editor to make changes to the FortiClient configuration file. For more information on FortiClient XML configuration, see the FortiClient XML Reference in the Fortinet Document Library, http://docs.fortinet.com. 4. Browse and select the FortiClient configuration file on your management computer. This is an optional step. If you do not want to import settings from a configuration file, select Skip to continue. The Settings page is displayed. Administration Guide Fortinet Technologies Inc. 112 Custom FortiClient Installations Create a custom installer The following options are available for custom installations: Features to Install Everything All Security and VPN components will be installed. Client security only Only AntiVirus, Web Filtering, and Application Firewall will be installed. VPN only Only VPN components (IPsec and SSL) will be installed. Other Select one of the following from the drop-down list: l AntiVirus & Web Filtering only l Web Filtering only l Application Firewall only l Application Firewall & Web Filtering only l Web Filtering, VPN and Application Firewall l Single Sign-On mobility agent only Options 113 Desktop Shortcut Select to create a FortiClient desktop icon. Start Menu Select to add FortiClient to the start menu. Enable Software Update Select to enable software updates. This option is disabled when Rebrand FortiClient is selected. This option is also disabled when using Trial mode. Configure Single Sign-On mobility agent Select to configure Singe Sign-On mobility agent for use with FortiAuthenticator. Administration Guide Fortinet Technologies Inc. Create a custom installer Custom FortiClient Installations Features to Install Rebrand FortiClient Select to rebrand FortiClient. When selected, the option to enable software update is not available. For more information on rebranding FortiClient, see Appendix C - Rebranding FortiClient on page 133. 5. Select the features to install and options and select Next to continue. If you selected to configure the single sign-on mobility agent, the Single Sign-On Mobility Agent Settings page is displayed. 6. Configure the following settings: Server IP/FQDN Enter the IP address or FQDN of the FortiAuthenticator server. Port Number Enter the port number. The default port is 8001. Pre-Shared Key Enter the FortiAuthenticator pre-shared key. Confirm Pre-Shared Key Enter the FortiAuthenticator pre-shared key confirmation. 7. Select Next to continue. If you selected to rebrand FortiClient, the Rebranding page is displayed. Administration Guide Fortinet Technologies Inc. 114 Custom FortiClient Installations Create a custom installer 8. Rebrand FortiClient elements as required. The resources folder contains graphical elements. For more information, see Appendix C - Rebranding FortiClient on page 133. 9. Select Next to continue. The Package Signing page is displayed. 10. Configure the following settings: Select Code Signing Certificate (optional) If you have a code signing certificate, you can use it to digitally sign the installer package this tool generates. Password If the certificate file is password protected, enter the password. 11. Browse and select the code signing certificate on your management computer. This is an optional step. If you do not want to digitally sign the installer package, select Skip to continue. The Execution page is displayed. 115 Administration Guide Fortinet Technologies Inc. Create a custom installer Custom FortiClient Installations This page provides details of the installer file creation and the location of files for Active Directory deployment and manual distribution. The tool creates files for both 32-bit (x86) and 64-bit (x64) operating systems. 12. When you select Finish, if Browse to output MSI file upon exit is selected, the folder containing the newly created MSI file will open. Before deploying the custom MSI files, it is recommended that you test the packages to confirm that they install correctly. In FortiClient 5.2.0 and later, an .exe installation file is created for manual distribution. Installation files are organized in folders within the FortiClientTools > FortiClient Configurator > FortiClient repackaged folder. Folder names identify the type of installation files that were created and the creation date. FortiClient (Mac OS X) Configurator tool To create a custom installer using the FortiClient Configurator tool: 1. Unzip the FortiClientTools file, select the Configurator file folder, and double-click the FortiClientConfigurator.dmg application file, and double-click the FCTConfigurator icon to launch the tool. The Configurator tool opens. Administration Guide Fortinet Technologies Inc. 116 Custom FortiClient Installations Create a custom installer 2. Configure the following settings: 117 Licensed | Trial Licensed mode requires a FortiClient 5.2 license file. In FortiClient v5.2, the FortiClient Configurator tool can be used in trial mode. In trial mode, all online updates are disabled. The trial installer is intended to be deployed in a test environment. Source Select the FortiClient Installer file on your management computer. You must use the full installer file, otherwise FortiClient Configurator will fail to create a custom installation file. The FortiClient Installer version and FortiClient Configurator version must match, otherwise the Configurator will fail to create a custom installation file. Destination Enter a name for the custom installation file and select a destination to save the file on your management computer. Features to Install Select to install all FortiClient modules, VPN only, or SSO only. If SSO only is selected, you must configure the SSO settings in the attached configuration file. Server IP/FQDN Enter the IP address or FQDN of the FortiAuthenticator server. This option is available when selecting SSO only for features to install. Port Number Enter the port number. The default port is 8001. This option is available when selecting SSO only for features to install. Pre-Shared Key Enter the FortiAuthenticator pre-shared key. This option is available when selecting SSO only for features to install. Confirm Pre-Shared Key Enter the FortiAuthenticator pre-shared key confirmation. This option is available when selecting SSO only for features to install. Config file Optionally, select a pre-configured FortiClient backup configuration file. If you selected Everything or VPN only for features to install, you must use a configuration file to configure the related settings. Software Update Select to enable or disable software updates. Administration Guide Fortinet Technologies Inc. Custom installation packages Custom FortiClient Installations Rebrand Select to rebrand FortiClient. When selected, the option to enable software update is not available. For more information on rebranding FortiClient, see Appendix C - Rebranding FortiClient on page 133. Rebranding resources Select the FortiClient resources file on your management computer. 3. Select the Start button to create the custom FortiClient installation file. 4. You can now deploy the repackaged FortiClient .dmg file to your Mac OS X systems. Custom installation packages When deploying a custom FortiClient XML configuration, use the advanced FortiClient Profile options in FortiGate to ensure the FortiClient Profile settings do not overwrite your custom XML settings. For more information, see the FortiClient XML Reference and the CLI Reference for FortiOS. FortiClient (Windows) After the configurator tool generates the custom installation packages, it can be used to deploy the FortiClient software either manually, or using Active Directory. Both options can be found in the .../FortiClient_packaged directory. Files are created for both x86 (32-bit) and x64 (64-bit) operating systems. If Active Directory is being used to deploy FortiClient, you can use the custom installer with the MST file found in the .../ActiveDirectory folder. For manual distribution, use the .exe file in the .../ManualDistribution folder. Administration Guide Fortinet Technologies Inc. 118 Custom FortiClient Installations Advanced FortiClient profiles Advanced FortiClient profiles When creating custom FortiClient MSI files for deployment, you will need to configure advanced FortiClient profiles on the FortiGate/EMS to ensure that settings in the FortiClient profile do not overwrite your custom XML settings. You can configure the FortiClient profile to deliver the full XML configuration, VPN only, or specific FortiClient XML configurations. For more information on customizing the FortiClient XML configuration file, see the Appendix C - Rebranding FortiClient on page 133. Fortinet recommends creating OS specific endpoint profiles when provisioning XML settings. When creating a new FortiClient profile, select the device group as either Windows PC or Mac. If a FortiClient (Windows) XML configuration is pushed to a FortiClient (Mac OS X) system, FortiClient (Mac OS X) will ignore settings which are not supported. Provision a full XML configuration file You can deploy the full XML configuration file from the CLI or GUI. To deploy the full XML configuration via the CLI: 1. Log in to the FortiGate Command-line Interface. 2. Enter the following CLI commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-advanced-cfg enable set forticlient-advanced-cfg-buffer “Copy & Paste your FortiClient XML configuration here” end end After forticlient-advanced-cfg is enabled, the forticlient-advancedcfg-buffer CLI command is available from the CLI. The buffer size for the FortiClient Control XML configuration is 32kB. Copy directly from your XML editor, preserving the XML file format. Copy all information from the start of syntax to the end of syntax XML tags. Add double quotes at the start and end of the XML syntax statements. To deploy the full XML configuration via the FortiGate GUI: 1. Go to Security Profiles > FortiClient Profiles. 2. Select the FortiClient Profile and select Edit from the toolbar. The Edit FortiClient Profile page is displayed. 119 Administration Guide Fortinet Technologies Inc. Advanced FortiClient profiles Custom FortiClient Installations 3. Configure the following settings: Profile Name Enter a unique name to identify the FortiClient profile. Comments Optionally, enter a comment. Assign Profile To For more information on configuring device groups, user groups, and users, see the FortiOS Handbook. These options are only available when creating a new FortiClient profile. You can assign the profile to user groups and users when using Active Directory authentication or RADIUS authentication for VPN. FortiClient does not support nested groups in FortiOS. XML text window Copy and paste the FortiClient XML configuration file in the text window. The XML syntax must be preserved. 4. Select Apply to save the FortiClient profile settings. To deploy the full XML configuration via EMS: 1. Go to Endpoint Profiles and either select a profile to edit, or create a new profile. 2. Select the Advanced option to the right of the profile name. 3. Select Yes in the confirmation dialog box. 4. Copy and paste the XML configuration file text into the text box. 5. Select Save to save the FortiClient profile settings. Partial configuration The current buffer size is 32kB. This may not be large enough to accommodate your FortiClient XML configuration. As a workaround, you can use the FortiClient Configurator tool to create a custom MSI installation file using a .confFortiClient backup configuration that contains static custom configurations. You can then include a partial configuration in the advanced FortiClient profile. This will push the partial configuration when the client registers with the FortiGate. The partial configuration will be merged with the existing XML configuration on the client. To provision specific FortiClient XML configuration while preserving custom XML configurations in your MSI file, cut & paste the specific XML configuration into the FortiClient Profile in the following format: Ensure that the 1 0 VPN 0 0 0 os-default 0 80 60 Administration Guide Fortinet Technologies Inc. 120 Custom FortiClient Installations Advanced FortiClient profiles8000 1 0 interval 03:00 3 1 tag is set to 1 to indicate that this partial configuration will be deployed upon registration with the FortiGate. All other XML configuration will be preserved. Advanced VPN provisioning You need to enable VPN provisioning and advanced VPN from the FortiOS CLI to import the FortiClient XML VPN configuration syntax. You can import the XML VPN configuration in the CLI or the GUI. Import XML VPN configuration into the FortiClient Profile via the CLI: 1. Log in to your FortiGate command-line interface. 2. Enter the following CLI commands: config endpoint-control profile editconfig forticlient-winmac-settings set forticlient-vpn-provisioning enable set forticlient-advanced-vpn enable set auto-vpn-when-off-net enable set auto-vpn-name set forticlient-advanced-vpn-buffer end end After the forticlient-vpn-provisioning and forticlient-advancedvpn CLI commands are enabled, the forticlient-advanced-vpn-buffer CLI command is available from the CLI. Copy directly from your XML editor, preserving the XML file format. Copy all information from the start of syntax to the end of syntax XML tags. Add double quotes before thetag and after the tag. 3. You can also choose to copy & paste the XML content in the GUI, go to Security Profiles > FortiClient Profiles and select the VPN tab. 4. Configure the following settings: Profile Name 121 Enter a unique name to identify the FortiClient profile. Administration Guide Fortinet Technologies Inc. Advanced FortiClient profiles Custom FortiClient Installations Comments Optionally, enter a comment. Assign Profile To For more information on configuring device groups, user groups, and users, see the FortiOS Handbook. These options are only available when creating a new endpoint profile. You can assign the profile to user groups and users when using Active Directory authentication or RADIUS authentication for VPN. FortiClient does not support nested groups in FortiOS. VPN Enable Client VPN Provisioning. Cut and paste the FortiClient XML configurationto tags in the text window. The XML syntax must be preserved. Enable Auto-connect when Off-Net and select a VPN name from the dropdown list. 5. Select Apply to save the FortiClient profile settings. For more information, see Appendix A - Deployment Scenarios on page 123. Administration Guide Fortinet Technologies Inc. 122 Appendix A - Deployment Scenarios Basic FortiClient Profile In this scenario, you want to configure all FortiClient Profile settings in the FortiGate GUI. When clients register, they will receive the settings configured in the FortiClient Profile. You can configure the default profile, or create a new profile. When creating a new profile, you have additional options to specify device groups, user groups, and users. Create a basic FortiClient Profile: 1. In the FortiGate GUI, go to Security Profiles > FortiClient Profiles. You can either select the default FortiClient Profile or select Create New in the toolbar. The default FortiClient Profile does not include the Assign Profile To setting. The Edit Endpoint Profile page opens. 2. Set the profile settings as required and select OK to save the changes. Advanced FortiClient Profile (Full XML Configuration) In this scenario, you have created a custom XML configuration file. The custom file includes all settings required by the client at the time of deployment. When the client registers to the FortiGate, you want to ensure that the client receives the full XML configuration. For future configuration changes you can use the Advanced FortiClient Profile (Partial XML Configuration) on page 124 procedure. The buffer size in the FortiClient Profile is 32kB. Depending on the size of the FortiClient XML configuration file you may not be able to deploy the full XML configuration file in the FortiClient Profile. Alternatively, you can create a custom installation file with the repackager tool and push a partial XML configuration. For more information, see Advanced FortiClient Profile (Partial XML Configuration) on page 124. To reduce the size of the FortiClient XML configuration file, you can delete all help text found within the comment tags. Create an advanced FortiClient Profile with the full XML configuration provisioned: 1. In the FortiGate Command-line Interface enter the following commands: config endpoint-control profile editconfig forticlient-winmac-settings set forticlient-advanced-cfg enable end end 2. In the FortiGate GUI, go to Security Profiles > FortiClient Profiles. Select the advanced FortiClient profile and select Edit in the toolbar. The Edit FortiClient Profile page opens. 123 Administration Guide Fortinet Technologies Inc. Advanced FortiClient Profile (Partial XML Configuration) Appendix A - Deployment Scenarios 3. Open the FortiClient XML configuration file in a source code editor. Copy and paste the FortiClient XML configuration file into the XML text field in the FortiClient Profile. Alternatively, you can copy and paste the XML configuration into the CLI using the set forticlient-advanced-cfg-buffer command. 4. Select OK to save the changes. In the future, if you need to update the FortiClient configuration follow the procedure in Advanced FortiClient Profile (Partial XML Configuration) on page 124. Advanced FortiClient Profile (Partial XML Configuration) In this scenario, you have created a custom XML configuration file and you have created a custom FortiClient installation file using the repackaging tool. The custom XML configuration file includes most settings required by the client at the time of deployment. Due to the 32kB buffer size limitation, you are not able to follow Advanced FortiClient Profile (Full XML Configuration) on page 123 procedure. When the client registers to the FortiGate, you want to ensure that the client receives the partial XML configuration. The partial configuration will be merged with the existing XML configuration. Create an advanced FortiClient Profile with the partial XML configuration provisioned: 1. In the FortiGate Command-line Interface enter the following commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-advanced-cfg enable end end 2. In the FortiGate GUI, go to Security Profiles > FortiClient Profiles. Select the advanced FortiClient profile and select Edit in the toolbar. The Edit FortiClient Profile page opens. 3. Open the FortiClient XML configuration file in a source code editor. Copy and paste the following lines directly from the source code editor into the XML text field in the FortiClient profile: By setting the 1 .......statement to 1, the XML configuration will be merged into the existing XML configuration. Alternatively, you can copy and paste the XML configuration into the CLI using the set forticlient-advanced-cfg-buffer command. 4. Select OK to save the changes. In the future if you need to update the FortiClient configuration follow the procedure in Advanced FortiClient Profile (Full XML Configuration) on page 123. Administration Guide Fortinet Technologies Inc. 124 Appendix A - Deployment Scenarios Advanced VPN Provisioning FortiClient Profile Advanced VPN Provisioning FortiClient Profile In this scenario, you want to provision multiple XML VPN configurations while setting the other FortiClient Profile settings in the FortiGate GUI. As the current buffer size in the CLI is 32kB, your FortiClient XML configuration may be too large to deploy using the regular advanced FortiClient Profile. You can use the repackaging tool to configure settings which are not available in the FortiClient Profile page by including the FortiClient XML configuration file in the installation Create an advanced FortiClient Profile with XML VPN configurations: 1. In the FortiGate Command-line Interface enter the following commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-vpn-provisioning enable set forticlient-advanced-vpn enable set auto-vpn-when-off-net enable set auto-vpn-name end end 2. In the FortiGate GUI, go to Security Profiles > FortiClient Profiles. Select the advanced FortiClient profile and select Edit in the toolbar. The Edit FortiClient Profile page opens. 3. Open the FortiClient XML configuration file in a source code editor. Copy and paste all information from the comment tag to the comment tag directly from the source code editor into the XML text field in the endpoint profile. Alternatively, you can copy and paste the XML configuration into the CLI using the set forticlient-advanced-vpn-buffer command. 4. Select OK to save the changes. Advanced FortiClient Profile (No Settings Provisioned) In this scenario, you have created a custom installation file using the repackager tool. The custom file includes all settings required by the client at the time of deployment. When the client registers to the FortiGate, you want to ensure that no settings are pushed to the client and the XML configuration remains intact. When changes are required you can push a partial configuration to the clients with the specific XML configuration changes. Create an advanced FortiClient Profile with no settings provisioned: 1. In the FortiGate Command-line Interface enter the following commands: config endpoint-control profile editconfig forticlient-winmac-settings set forticlient-advanced-cfg enable end end 125 Administration Guide Fortinet Technologies Inc. Using Active Directory Groups Appendix A - Deployment Scenarios 2. In the FortiGate GUI, go to Security Profiles > FortiClient Profiles. Select the advanced FortiClient profile and select Edit in the toolbar. The Edit FortiClient Profile page opens. 3. Open the FortiClient XML configuration file in a source code editor. Copy and paste the following lines directly from the source code editor into the XML text field in the FortiClient profile: By setting the 1 statement to 1, the XML configuration will be merged into the existing XML configuration. Since no other XML statements are included, no changes will be made to the XML configuration on the client. Alternatively, you can copy and paste the XML configuration into the CLI using the set forticlient-advanced-cfg-buffer command. 4. Select OK to save the changes. In the future if you need to update the FortiClient configuration follow the procedure in Advanced FortiClient Profile (Partial XML Configuration) on page 124. Using Active Directory Groups Some organizations may choose to deploy different FortiClient profiles to different user groups. FortiGate and EMS are able to send different FortiClient profiles based on the AD group of the user. This requires use of the FortiAuthenticator. No special configuration is required on FortiClient. Monitoring registered users Administrators can monitor managed FortiClient users. When the client successfully registers to the FortiGate/EMS, the client can be monitored on the FortiGate/EMS. In the FortiGate GUI, all registered clients can be observed on the Monitor > FortiClient Monitor page. Either of the following FortiGate CLI commands will list all registered clients: l diagnose endpoint registration list, or l diagnose endpoint record-list. Administration Guide Fortinet Technologies Inc. 126 Appendix A - Deployment Scenarios Customizing FortiClient using XML settings In the EMS, registered clients can be observed on the Workgroups page. Customizing FortiClient using XML settings FortiClient configurations can be customized at the XML level. For more information, see the FortiClient XML Reference. Silent registration You may want to configure FortiClient to silently register to FortiGate without any user interaction. When configured, the user will not be prompted to register to a FortiGate. The tag is intended to be used with the tab. For more information, see Disable unregistration on page 128. The following XML elements can be used to enable this: Locked FortiClient settings End-users with administrator permission on their Windows system have access to the FortiClientsettings page. If this is not desired, it can be locked with a password from the FortiGate. The following FortiOS CLI command, when included, requires that any client registered to the FortiGate to provide the password before they can access the settings page. config endpoint-control profile edit "fmgr" config forticlient-winmac-settings ... set forticlient-settings-lock disable set forticlient-settings-lock-passwd 1 ... end ... next end 127 Administration Guide Fortinet Technologies Inc. Off-net VPN auto-connect Appendix A - Deployment Scenarios Disable unregistration With silent endpoint control registration enabled, a user could unregister after FortiClient has registered to the FortiGate. The capability to unregister can be disabled using the following XML element: Putting it together Here is a sample complete FortiClient5.4.0XML configuration file with the capabilities discussed above: 1 The FortiGate that is registered to is listed in the 1 1 1 1 un9r3Ak@b!e newyork.example.com element. The element is required if the endpoint control configuration on the FortiOS requires one. This can be exported as an encrypted file from a registered FortiClient. The configuration provided above is not the full FortiClient configuration file. Thus, the element is set to 1. Off-net VPN auto-connect Configure off-net VPN auto-connect and disable the VPN disconnect button 1. Configure the corresponding FortiClient profile from the FortiGate CLI. Enter the following CLI commands: config endpoint-control profile edit config forticlient-winmac-settings set forticlient-vpn-provisioning enable set forticlient-advanced-vpn enable end 2. Log into FortiGate GUI. 3. Go to Security Profiles > FortiClient Profiles and select the profile you edited in the previous step. Administration Guide Fortinet Technologies Inc. 128 Appendix A - Deployment Scenarios Off-net VPN auto-connect 4. Copy and paste the VPN configuration in XML format into the VPN field. This includes the VPN connection and the settings for off-net VPN auto connect. 5. FortiClient will receive the profile from the FortiGate upon registration. The user will be prompted to enter their username and password and connect to the VPN. 6. When FortiClient is detected as Off-Net, the VPN connection window will be displayed. The user will enter their username and password and connect to the VPN. 7. After the VPN is connected, the disconnect button will be disabled. 129 Administration Guide Fortinet Technologies Inc. Off-net VPN auto-connect Appendix A - Deployment Scenarios 8. FortiClient will then always attempt to connect to the VPN. Administration Guide Fortinet Technologies Inc. 130 Appendix B - Using the FortiClient API You can operate FortiClient VPNs using the COM-based FortiClient API. The API can be used with IPsec VPN only. SSL VPN is currently not supported. This chapter contains the following sections: l Overview l API reference Overview The FortiClient COM library provides functionality to: l Retrieve a list of the VPN tunnels configured in the FortiClient application. l Start and stop any of the configured VPN tunnels. l Send XAuth credentials. l Retrieve status information: l l configured tunnel list l active tunnel name l connected or not l idle or not l remaining key life Respond to FortiClient-related events: l VPN connect l VPN disconnect l VPN is idle l XAuth authentication requested For more information, see the vpn_com_examples ZIP file located in the VPN Automation file folder in the FortiClientTools file. API reference The following tables provide API reference values. 131 Disconnect(bstrTunnelName As String) Close the named VPN tunnel. GetPolicy pbAV As Boolean, pbAS As Boolean, pbFW As Boolean, pbWF As Boolean) Command is deprecated in FortiClient v5.0. Administration Guide Fortinet Technologies Inc. API reference Appendix B - Using the FortiClient API GetRemainingKeyLife(bstrTunnelName As String, pSecs As Long, pKBytes As Long) Retrieve the remaining key life for the named connection. Whether keylife time (pSecs) or data (pKBytes) are significant depends on the detailed settings in the FortiClient application. MakeSystemPolicyCompliant() Command is deprecated in FortiClient v5.0. SendXAuthResponse (tunnelName As String, userName As String, password As String, savePassword As Boolean) Send XAuth credentials for the named connection: l User name, Password SetPolicy (bAV As Boolean, bAS As Boolean, bFW As Boolean, bWF As Boolean) Command is deprecated in FortiClient v5.0. GetTunnelList() Retrieve the list of all connections configured in the FortiClient application. IsConnected (bstrTunnelName As String) As Boolean Return True if the named connection is up. IsIdle (bstrTunnelName As String) As Boolean Return True if the named connection is idle. OnDisconnect(bstrTunnelName As String) Connection disconnected. OnIdle(bstrTunnelName As String) Connection idle. OnOutOfCompliance(bAV As Boolean, bAS As Boolean, bFW As Boolean, bWF As Boolean) Command is deprecated in FortiClient v5.0. OnXAuthRequest(bstrTunnelName As String) The VPN peer on the named connection requests XAuth authentication. Administration Guide Fortinet Technologies Inc. l True if password should be saved. 132 Appendix C - Rebranding FortiClient The FortiClient Configurator can be used to create custom FortiClient MSI installers with various combinations. The customized MSI installer generated may be used to install FortiClient on all supported platforms using Active Directory or SCCM. A FortiClient setup executable file is also generated for manual distribution. The FortiClient license for FortiOS 5.2 includes the license file required to use the FortiClient Configurator tool used to create custom FortiClient installers. The Configurator tool also allows you to rebrand the installer file. Under Options, you can select to enable software updates, configure the single sign-on mobility agent, and rebrand FortiClient. Rebranding allows you to edit various UI elements including graphics. When replacing files in the resource folder, the replacement file should be the same file type and dimensions. Icons (.ico) are a special case. The Main_icon.ico file for example, is a composite file of multiple icons. The operating system picks the appropriate icon size from this file for the context in which the icon is being displayed. Rebranding elements: 133 Installer Product Name Where Used: Setup Wizard header and body, File directory name in Installer Company Name file folder, engine/signature update bubble messages. Default Value: FortiClient Installer Company Name Where Used: File directory name in Program Files. Default Value: Fortinet Administration Guide Fortinet Technologies Inc. Appendix C - Rebranding FortiClient Manufacturer Name Where Used: Default Value: Fortinet Inc Shortcut Text Where Used: Name of shortcut on desktop Default Value: FortiClient Product Name Where Used: Name of installer file (.msi/.mst), UI header, configuration received from FortiGate bubble messages, Default Value: FortiClient Product Name Text Where Used: Name of client in main page Default Value: FortiClient Company Where Used: Help > About > Copyright page Default Value: Fortinet Company WebSite URL Where Used: Help > About > Copyright page Default Value: http://www.fortinet.com Company Website Text Where Used: Help > About > Copyright page Default Value: www.fortinet.com Feedback Email Where Used: Help > About > Copyright page, Send Feedback Default Value: forticlient-feedback@fortinet.com Feedback Email Text Where Used: Help > About > Copyright page, Send Feedback Default Value: forticlient-feedback@fortinet.com EULA Where Used: Help > About > Copyright page, Click here to view the license agreement Default Value: http://www.fortinet.com/doc/legal/EULA.pdf Knowledge Base Text Where Used: Help menu option Default Value: Fortinet Knowledge Base Leave this field blank to omit the field in the console. Knowledge Base Link Where used: Link used by Knowledge Base text Default value: http://kb.fortinet.com Leave this field blank to omit the field in the console. Advertisement 1 Where used: Link used by dashboard banner advertisement 1 Default value: http://www.forticlient.com/video/001 Advertisement 2 Where used: Link used by dashboard banner advertisement 2 Default value: http://www.forticlient.com/video/002 Advertisement 3 Where used: Link used by dashboard banner advertisement 3 Default value: http://www.forticlient.com/video/003 Resources folder elements: Administration Guide Fortinet Technologies Inc. 134 Appendix C - Rebranding FortiClient 135 About_red_shield_logo.png Where Used: File Type: PNG File (.png) Width: 43 pixels Height: 43 pixels Bit Depth: 32 Advertisement_ad_0.png Where Used: Dashboard advertisement banner File Type: PNG File (.png) Width: 628 pixels Height: 66 pixels Bit Depth: 32 Advertisement_ad_1.png Where Used: Dashboard advertisement banner File Type: PNG File (.png) Width: 628 pixels Height: 66 pixels BitBit Depth: 32 Advertisement_ad_2.png Where Used: Dashboard advertisement banner File Type: PNG File (.png) Width: 628 pixels Height: 66 pixels Bit Depth: 32 Antivirus_AV_scan_top_banner_left_hand_ side.png Where Used: File Type: BMP File (.bmp) Width: 1 pixel Height: 40 pixels Bit Depth: 8 Antivirus_AV_scan_top_banner_right_hand_ side.png Where Used: Banner used in right-click “scan with product name” dialog box File Type: BMP File (.bmp) Width: 440 pixels Height: 40 pixels Bit Depth: 8 Common_fgt-not-found-page-bg.png Where Used: FortiGate not found page File Type: PNG File (.png) Width: 673 pixels Height: 189 pixels Bit Depth: 32 Common_fortinet-icon.png Where Used: File Type: PNG File (.png) Width: 79 pixels Height: 79 pixels Bit Depth: 32 Administration Guide Fortinet Technologies Inc. Appendix C - Rebranding FortiClient Common_registration_icon.png Where Used: FortiGate detected page File Type: PNG File (.png) Width: 85 pixels Height: 85 pixels Bit Depth: 32 Common_searching-page-bg.png Where Used: Searching for FortiGate page File Type: PNG File (.png) Width: 673 pixels Height: 189 pixels Bit Depth: 32 Dashboard_forticlient_v5_dashboard_bg.png Where Used: Client console File Type: PNG File (.png) Width: 628 pixels Height: 451 pixels Bit Depth: 32 Dashboard_warning-shield.png Where Used: Dashboard warning shield, displayed when antivirus is disabled. File Type: PNG File (.png) Width: 59 pixels Height: 75 pixels Bit Depth: 32 Installer_background.bmp Where used: Setup Wizard background image. File Type: BMP file (.bmp) Width: 491 pixels Height: 312 pixels Bit Depth: 8 Installer_banner.bmp Where Used: Setup Wizard banner image on destination page, ready to install page, installing pages. File Type: BMP file (.bmp) Width: 491 pixels Height: 58 pixels Bit Depth: 8 LightInstaller_icon.ico Where Used: Light Installer Icon File Type: ICO File (.ico) Width: 32 pixels Height: 32 pixels Bit Depth: 32 Main_icon.ico Where Used: Shortcut on desktop File Type: ICO file (.ico) Width: 48 pixels Height: 48 pixels Bit Depth: 32 Administration Guide Fortinet Technologies Inc. 136 Appendix C - Rebranding FortiClient 137 Main_logo_black.ico Where Used: Client console header File Type: ICO file (.ico) Width: 32 pixels Height: 32 pixels Bit Depth: 32 setup.ico Where Used: Setup icon File Type: ICO File (.ico) Width: 256 pixels Height: 256 pixels Bit Depth: 32 Tray_Icons_alert.ico Where Used: System tray alert icon File Type: ICO File (.ico) Width: 16 pixels Height: 16 pixels Bit Depth: 32 Tray_Icons_alert_vpn.ico Where Used: System tray VPN alert icon File Type: ICO File (.ico) Width: 16 pixels Height: 16 pixels Bit Depth: 32 Tray_Icons_running.ico Where Used: System tray running icon File Type: ICO File (.ico) Width: 16 pixels Height: 16 pixels Bit Depth: 32 Tray_Icons_scan1.ico, Tray_Icons_scan2.ico, Tray_Icons_scan3.ico, Tray_Icons_scan4.ico, Tray_Icons_scan5.ico, Tray_Icons_scan6.ico, Tray_Icons_scan7.ico, Tray_Icons_scan8.ico, Tray_Icons_scan9.ico, Tray_Icons_scan10.ico Tray_Icons_scan11.ico Where Used: System tray, these eleven images animate the scanning activity of the tray icon. File Type: ICO File (.ico) Width: 16 pixels Height: 16 pixels Bit Depth: 32 Tray_Icons_vpn.ico Where Used: System tray VPN icon File Type: ICO File (.ico) Width: 16 pixels Height: 16 pixels Bit Depth: 32 VPN_xauth-dialog-logo.png Where Used: VPN xAuth dialog logo File Type: PNG File (.png) Width: 88 pixels Height: 100 pixels Bit Depth: 32 zzz_rebranding.ini Where Used: This file is used by the FortiClient Configurator tool for element/resource mapping. File Type: Configuration settings (.ini) Administration Guide Fortinet Technologies Inc. Appendix C - Rebranding FortiClient When rebranding FortiClient, you can select to digitally sign the installer package using a code signing certificate. Administration Guide Fortinet Technologies Inc. 138 Appendix D - FortiClient Log Messages 139 Client Feature ID Level Format Description Antivirus 0x00017912 Warning Found virus by [Antivirus scan|Antivirus realtime protection] in [filesystem|disk|email] This message is logged when a virus is found. Antivirus 0x00017913 Warning Found malware by [Antivirus scan|Antivirus realtime protection] in [filesystem|email] This message is logged when a malware is found. Antivirus 0x00017914 Warning Found suspicious by [Antivirus scan|Antivirus realtime protection] in [filesystem|disk|email] This message is logged when a suspicious is found. Antivirus 0x00017915 Info User enabled Realtime Antivirus protection Logged when someone enables Realtime Antivirus. Antivirus 0x00017916 Warning User disabled Realtime Antivirus protection Logged when someone disables Realtime Antivirus. Antivirus 0x00017917 Info Communication error, [detailed info], err=[error_code] Communication error with other modules Antivirus 0x00017918 Warning Antivirus realtime protection killed malware process : [process name] A malware process killed a malware process. Antivirus 0x0001791d Info av_task scan is started This message is logged if AV scanning is started. Antivirus 0x0001791e Info av_task scan is stopped This message is logged if AV scanning is stopped. Antivirus 0x00017919 Info av_task scan thread is suspended This message is logged if AV scanning is paused. Antivirus 0x0001791a Info av_task scan thread is resumed This message when AV scanning is resumed. Antivirus 0x0001791b Warning av_task killed suspicious process : ssl209.77 1 0 0 1 1 ssl209.77 209.207.125.77:443 0 1 1 1 0 1 1 is a suspicous process and has been terminated. Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description Antivirus 0x0001791c Info Cannot start scan task, license expired License expired. Antivirus 0x0001791f Error Scheduled scan failed: Path to file/folder no longer exists. Path not found. Webfilter 0x000178f4 Info User enabled Webfilter Logged when someone enables webfiltering. Webfilter 0x000178f5 Warning User disabled Webfilter Logged when someone disables webfiltering. Webfilter 0x000178f6 Warning user's access to the url [action and reason] the action to the user's access, and the reason Webfilter 0x000178f7 Info user's access to the url [action and reason] the action to the user's access, and the reason Webfilter 0x000178f8 Warning The Webfilter Violation report was cleared [user name] Logged when someone clears the webfilter violation report. Webfilter 0x000178f9 Warning Unable to create proxy/webfilter communication socket. FortiClient will not be able to determine the FortiGuard rating of URLs. Webfilter 0x000178fa Warning Unable to retrieve the webfilter UDP port number. FortiClient will not be able to determine the FortiGuard rating of URLs. Webfilter 0x000178fb Warning status=warn [logged on user] temporarily disabled blocking of category [category id] ([category name]) to access [url] The user [logged on user] proceeded to the url [url] after acknowwledging a warning message. Application FireWall 0x00017980 Warning Firewall action, type=[num] protocol=[num] direction=[num] source=[addr] destination= [addr] Firewall action Application FireWall 0x00017981 Info Firewall action, type=[num] protocol=[num] direction=[num] source=[addr] destination= [addr] Firewall action Application FireWall 0x00017982 Info User enabled Firewall User enabled Firewall Administration Guide Fortinet Technologies Inc. 140 Appendix D - FortiClient Log Messages 141 Client Feature ID Level Format Description Application FireWall 0x00017983 Warning User disabled Firewall User disabled Firewall Application FireWall 0x00017984 Warning The Application Firewall report was cleared Logged when someone clears the application firewall report. IKE VPN 0x00017930 Info VPN tunnel status VPN tunnel status IKE VPN 0x00017931 Warning locip= locNo response from the peer, port= remip= remport= outif= vpntunnel= status=negotiate_error msgg=No response from the peer, phase1 retransmit reaches maximum count. IKE VPN 0x00017932 Warning locip= locNo response from the peer, port= remip= remport= outif= vpntunnel= status=negotiate_error msgg=No response from the peer, phase2 retransmit reaches maximum count. IKE VPN 0x00017933 Warning locip= locport= remip= remport= outif= vpntunnel= status=negotiate_error msgg=Received delete payload from peer check xauth password. Received delete payload from peer check xauth password. IKE VPN 0x00017934 Error locip= locport= remip= remport= outif= vpntunnel= msg=Failed to acquire an IP address. Failed to acquire an IP address for the virtual adapter. IKE VPN 0x00017935 Error ike error, General error of IKE Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description IKE VPN 0x00017936 Info negotionation information, negotionation information IKE VPN 0x00017937 Error negotionation error, negotionation error IKE VPN 0x00017938 Error replayed packet detected (packet dropped), replayed packet detected (packet dropped). IKE VPN 0x00017939 Info VPN user accept the banner and continue with the tunnel setup The VPN user accept the banner warning IKE VPN 0x0001793a Info VPN user choose disconnect the tunnel or no response The VPN user reject the banner warning and disconnect the tunnel IKE VPN 0x0001793b Info locip= locport= remip= remport= outif= vpntunnel= action=install_sa, inspii= outspi= tunnel install sa Send sa to the IPsec driver. IKE VPN 0x0001793c Info VPN before logon was enabled Logged when someone enables VPN before logon. IKE VPN 0x0001793d Info VPN before logon was disabled Logged when someone disables VPN before logon. SSL VPN 0x00017958 Info SSLVPN tunnel status SSLVPN tunnel status Wan Accleration 0x00017a71 Info User enabled WAN Acceleration User enabled WAN Acceleration Wan Accleration 0x00017a70 Info User disabled WAN Acceleration User disabled WAN Acceleration Administration Guide Fortinet Technologies Inc. 142 Appendix D - FortiClient Log Messages 143 Client Feature ID Level Format Description Wan Accleration 0x0000b000 Error Network registry keys are missing When enumerating the network interface subkeys, it was found that there were no subkeys present. Wan Accleration 0x0000b001 Error Network adapter is missing a description When enumerating the network interfaces, one was found without a descriptions. Wan Accleration 0x0000b002 Error Error opening redirector device Wan acceleration will not function. Wan Accleration 0x0000b003 Info WAN Acceleration was enabled by [user name] Logged when someone enables WAN Acceleration. Wan Accleration 0x0000b004 Info WAN Acceleration was disabled by [user name] Logged when someone disables WAN Acceleration. Vulnerability Scan 0x00017908 Info The vulnerability scan status has changed A vulnerability scan status change Vulnerability Scan 0x00017909 Info A vulnerability scan result has been logged A Vulnerability scan result log EndPoint Con- 0x00017ab6 trol Info upload logs, [state] Upload logs to registered FortiGate EndPoint Con- 0x00017ab7 trol Info Endpoint control policy synchronization was enabled Logged when someone enables Endpoint control policy synchronization. EndPoint Con- 0x00017ab8 trol Warning Endpoint control policy synchronization was disabled Logged when someone disables Endpoint control policy synchronization. EndPoint Con- 0x00017ab9 trol Info Endpoint Control Status changed to [status] Endpoint Control Status Changed EndPoint Con- 0x00017aba trol Warning OffNet configuration version [version] doesn't match FortiGate configuration version [version] OffNet configuration version doesn't match FortiGate configuration version EndPoint Con- 0x00017abb trol Info Endpoint Control Registration Status changed to [status] with FGT [serial], [address] and client ip [address] Endpoint Control Registration Status Changed Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description Update 0x00017a2a Info Customer initiated a software update request. Logged when a user presses the gui's update button. Update 0x00017a37 Info Checking for updates. Checking for updates. Update 0x00017a2c Info Update allowed only if you have a valid license Update allowed only if you have a valid license Update 0x00017a38 Info Software update started. Software update started. Update 0x00017a2d Info Software updates are disabled. Software updates from FortiGuard have been disabled. Update 0x00017a2e Info Software updates from from FortiGuard have been disabled becaue this client is managed. Software updates from FortiGuard have been disabled. Update 0x00017a2f Info Software updates require administrative privileges. The user does not have sufficient priviledges to perform software updates. Update 0x00017a30 Info Software update successful. Software update successful. Update 0x00017a31 Info Software update failed. Software update failed. Update 0x00017a32 Info Unable to perform software update. Registry does not contain image id to download. The image id that is expected to be in the registry is missing. Update 0x00017a33 Info Update successful, new version is Update was successful to the given version for the given module. Update 0x00017a34 Error Unable to load AV engine Failed to load the av engine Update 0x00017a35 Error Error patching AV signature. Error patching AV signature. Update 0x00017a36 Error Unable to load FASLE engine Unable to load FASLE engine Update 0x00017a39 Info Update successful, Update was successful, current engine/signature information recorded. Scheduler 0x00017a20 Info Forcefully kill a child process after grace period expires A scheduler owned child process failed to stop when instructed to do so, so was forcefully terminated. Administration Guide Fortinet Technologies Inc. 144 Appendix D - FortiClient Log Messages 145 Client Feature ID Level Format Description Scheduler 0x00017a21 Error The scheduler cannot start the scheduled task because the task's license is expired. The scheduler cannot start the scheduled task because the task's license is expired. Scheduler 0x00017a68 Info FortiClient is starting up FortiClient is starting up Scheduler 0x00017a69 Info %s is shutting down FortiClient is shutting down FortiProxy 0x00017a49 Info Fortiproxy is enabled Fortiproxy is enabled FortiProxy 0x00017a48 Warning Fortiproxy is disabled Fortiproxy is disabled FortiShield 0x00017a53 Info FortiShield is enabled FortiShield is enabled FortiShield 0x00017a52 Warning FortiShield is disabled FortiShield is disabled FortiShield 0x00017a54 Info The console was locked The console password was locked. FortiShield 0x00017a55 Warning The console was unlocked The console password was unlocked. FortiShield 0x00017a56 Warning The console password was removed The console password was removed. FortiShield 0x00017a57 Warning FortiShield blocked application: [application path] from modifying: [file or registry path] FortiShield has prevented an application from modifying a file or registry setting protected by FortiClient. Application Database 0x0000d001 Error db error - creating new database. A critical error occured. The application database will not work. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d003 Error db error - BIND command. A critical error occured. The application database will not work. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description Application Database 0x0000d004 Error db error - opening database. A critical error occured. The application database is not present. An attempt to automatically regenerate it will occur. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d005 Error db error - preparing sql statement. The sql statement used is invalid. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d006 Error db error - unable to find fingerprint. The fingerprint does not exist in the database. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d007 Error db error - invalid md5. The parameter supplied is not an MD5. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d008 Error db error - row not found. The requested row does not exist. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Administration Guide Fortinet Technologies Inc. 146 Appendix D - FortiClient Log Messages 147 Client Feature ID Level Format Description Application Database 0x0000d00a Error Can't open file. The file cannot be opened. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d00b Error Unable to extract vendor id. The files is not digitally signed, or the signature cannot be read. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d00e Error Can't access file because of sharing violation. Can't access file because of sharing violation. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d00f Error Can't open driver. Can't open the apd driver. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d010 Error Can't start driver. Can't start the apd driver. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d011 Error Driver io error. APD driver io error. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description Application Database 0x0000d016 Error Server-side pipe error. A communication error occured. It is probably temporary. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d017 Error Pipe server initialization error. A communication initializion error occured. It is probably temporary. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d018 Error Pipe server creation error. A communication initializion error occured. It is probably temporary. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d019 Error Unable to bypass fortishield. Failed to bypass self-protection. The daemon might not function normally after this. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d01a Error Invalid arguments. Invalid command line options supplied. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Administration Guide Fortinet Technologies Inc. 148 Appendix D - FortiClient Log Messages 149 Client Feature ID Level Format Description Application Database 0x0000d01c Error Unable to allocate memory for vendor id cache. Low memory. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d01d Error Vendor id cache not initialized. This is probably temporary. An attempt will be made later to read/write to the cache. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d01e Error Unable to open vendor id cache shared memory. Application detection will not be functioning normally. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Application Database 0x0000d01f Error Unable to open mutex to access vendor id shared memory. Application detection will not be functioning normally. is the service that generated the log. is optional and describes the file was being accessed when the log was generated. Config Import/Export 0x00017a5c Info A configuration file is exported to [location] Logged when someone exports a config file. Config Import/Export 0x00017a5d Info A configuration file is imported from [location] Logged when someone imports a config file. Single SignOn Mobility Agent 0x00017ad4 Info Single Sign-On event Single Sign-On event. Single SignOn Mobility Agent 0x00017ad5 Info Single Sign-On Mobility Agent was enabled Logged when someone enables Single Sign-On Mobility Agent. Administration Guide Fortinet Technologies Inc. Appendix D - FortiClient Log Messages Client Feature ID Level Format Description Single SignOn Mobility Agent 0x00017ad6 Warning Single Sign-On Mobility Agent was disabled Logged when someone disables Single Sign-On Mobility Agent. Single SignOn Mobility Agent 0x00017ad7 Info Single Sign-On Mobility Agent is starting..., version:[nnn] Single Sign-On Mobility Agent is starting Single SignOn Mobility Agent 0x00017ad8 Info Single Sign-On Mobility Agent is stopping..., version:[nnn] Single Sign-On Mobility Agent is stopping UI 0x00017a66 Warning Logs were cleared Logged when logs are cleared. UI 0x00017a67 Info Alerts were cleared Logged when alerts are cleared by a user. Administration Guide Fortinet Technologies Inc. 150 Copyright© 2015 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.
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