TRB26PPDA GE Ref34 02 Troubleshooting Chart

Ref34-02 Troubleshooting Flow Chart REF34-02 Troubleshooting Flow Chart REF34-02 Troubleshooting Flow Chart GE, Camco, Hotpoint, Mofat applianceservicesecretsmembership.com_manuals

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Service Bulletin
REFRIGERATORS
ARCTICA SIDE-BY-SIDE
CUSTOMCOOL MODELS
TROUBLESHOOTING FLOW CHART

GE Appliances
General Electric Company
Appliance Park, Louisville, KY 40225

REF 34-02

SEPTEMBER 2002

The troubleshooting flow chart included in
this bulletin was developed in order to
successfully troubleshoot and diagnose
malfunctions in the electronic control system
of the GE Profile Arctica™ Side-by-Side
refrigerators with CustomCool™ techology.

This troubleshooting flow chart will help
technicians:
• Quickly determine the exact problem
• Use standard tools
• Determine what parts, if any, to be replaced
• Avoid repeat service calls
• Avoid unnecessary replacement of parts

GE SmartWater
Plus

WATER

LOCK CONTROL

CRUSHED

DOOR ALARM

CUBED

LIGHT

QUICK ICE

RESET WATER FILTER

DELIFRESH

DELIFRESH

FRESH PRODUCE

CUSTOM COOL

GE Profile Arctica Side-By-Side Refrigerator
with CustomCool Technology

N.D. 366-50

Arctica Refrigerator Main Board Troubleshooting Flow Chart
START - OPEN FF DOOR
CHANGE
SETTING TO 5

D

NO

YES

CAN YOU SEE TEMP SETTINGS LIGHT UP NEAR TOP OF DOOR?

NO PRESS EITHER COLDER OR WARMER BUTTON
ON FF TEMP. CAN YOU CHANGE SETTINGS?

IS FF SETTING DISPLAYED 5 +/- 1 ?
NO
YES

DO
DISPENSER
FUNCTIONS
WORK?
A

YES

NO

NO

VERIFY TURBOCOOL
OFF. IS UNIT A CUSTOM
COOL MODEL?

PRESS EITHER COLDER OR
WARMER BUTTON ON FF TEMP.
CAN YOU CHANGE SETTINGS?
YES

C

B

NO

IS FZ SETTING
DISPLAYED 5 +/- 1 ?

YES
PRESS EITHER COLDER OR
WARMER BUTTON ONCE ON
FF TEMP. IS TEMP DISPLAYED
37 DEG F +/- 2 ?

CHECK POWER CORD
AND HOME CIRCUIT
BREAKER / FUSE. OK?

YES
CHECK AC
FIX MAIN
POWER
BOARD
CONNECTION AT
NO CONNECTION
MAIN BOARD
GOOD PROBLEM
OK

YES

NO

FIX HOME
ELECTRICAL
PROBLEM OR
HAVE
CUSTOMER
CALL
ELECTRICIAN

NO
CHANGE SETTING
TO 37 DEG F

C

YES
PRESS EITHER
COLDER OR WARMER
BUTTON ON FZ TEMP.
IS TEMP DISPLAYED 0
DEG F +/- 2 ?

YES

D

PRESS EITHER COLDER OR
WARMER BUTTON ON FF TEMP.
CAN YOU CHANGE SETTINGS?
NO

PRESS EITHER COLDER OR
WARMER BUTTON ON FF TEMP.
CAN YOU CHANGE SETTINGS?
NO

YES

YES
ARE LIGHT BULBS IN NO
COMPARTMENT LIT?

NO

YES

NO

PRESS EITHER COLDER OR
WARMER BUTTON ON FZ TEMP.
CAN YOU CHANGE SETTINGS?

YES

NO

CHANGE
REPLACE
CHECK DC
YES
NO
SETTING TO 0
TEMP BOARD
CHECK
POWER
GOOD
DEG F
AND ALSO
CONNECTIONS
CONNECTION
PRESS EITHER
(CUSTOMCOOL
MEMBRANE (IF
IN MACHINE
NO
AT MAIN
COLDER OR
MODELS) OR 5
MEMBRANE
COMPT NEAR OK
BOARD
WARMER BUTTON
(NONVERSION)
WATER VALVE
ON FZ TEMP. CAN
CUSTOMCOOL
OK
YOU CHANGE
MODELS)
B
A
NO
SETTINGS?
CHECK
GOOD
OK
BOTH
YES
DOOR
CHECK FUSE
REFRIG MAY NOT BE
SWITCHES
ON MAIN
PRESS DOOR SWITCH ON
IN COOLING CYCLE.
NO
NO
BOARD
BOTTOM RIGHT OF FF CASING.
NO
LEAVE DOOR OPEN
GOOD
CAN YOU HEAR FAN START AND
GOOD
NO
OK
FOR 3 MIN. DID EVAP
DOES THE LIGHT TURN OFF?
FAN COME ON?
REMOVE
ALL
DC
CONTACT
E
OUTPUT
YES
TAG TEAM
CHECK EVAP FAN.
YES
CONNECTIONS
IS IT ICED UP?
VERIFY THAT ALL
FROM MAIN
NO
NO
PANS/SHELVES
BOARD AND
YES
GOOD CHECK 12V ON
ARE SEATED
NO
CHECK EVAP FAN FOR
THE BOARD
GOOD
RESOLVE
OBSTRUCTION, DAMAGE,
VERIFY NO DOOR
OK
ICING ISSUE
WIRING CONNECTIONS
OBSTRUCTIONS
END
CHECK FOR
OK
FIX EVAP FAN
SHORT
CHECK
PROBLEM
REPAIR
OR
CLOSE FF DOOR
BETWEEN FAN
VOLTAGES TO
REPLACE
MOTORS AND ON
FAN FROM MAIN
NO
WIRING AND/OR
CONNECTOR J4,
BOARD
GOOD CHECK FOR
CONNECTIONS
VERIFY ICE
PINS 2 TO 3
NO
YES
AS NEEDED.
BUCKET SEATED
BROWN SPOT
OK
GOOD
PROBLEM
ON MAIN
REPLACE
SOLVED?
CORRECT
BOARD (R95
EVAP FAN
SHORT OR
RESISTOR)
VERIFY
VOLTAGE
OUTPUT
NO
REPLACE FAN
ON MAIN BOARD TO DAMPER
AS NEEDED
OK
REPLACE
PER TECH MANUAL
REPLACE
CONTACT
REFRIGERATOR
DAMPER
OK
NO
GOOD
TAG
TEAM
MEASURE
OK
RESISTANCE OF
ALL WIRING AND
REPAIR/REPLACE WIRING
NO
THERMISTORS
WIRING
AND/OR CONNECTIONS AS
CIRCLE NODES:
CONNECTIONS OK?
NEEDED. PROBLEM SOLVED? YES
FOLLOW THE
NO
ARROWS - EXAMPLE:
END
GOOD
YES
NO
THEN
A
A
REPLACE
GO TO
REPLACE
REPLACE
E
BAD
MAIN BOARD
EVAP FAN
THERMISTOR
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Title                           : TRB26PPDA
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Modify Date                     : 2002:10:11 11:30:42-04:00
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