SF 073r2x Goodman Furnace Service Bulletin 2017

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Service Bulletin
SF-073 Rev.2
SUPERSEDES SF-073r1
DATE:

November 10, 2017

TO:

All Service and Parts Managers

SUBJECT:

Furnace Control Board; flame sensed when no flame should be present

We have identified an issue with certain White Rodgers furnace ignition controls failing and reporting a 1
or 5 flash error code on non-communicating furnaces or an E4 error code on communicating furnaces.
These controls are used in all single stage, two stage and communicating models. Modulating and Hybrid
furnaces are not affected.
The flash code descriptions are: 5 flash (PCBBF134/136/140), flame sensed without gas valve and 1 flash
(PCBBF139), flame sensed when no flame should be present and E4 (PCBKF105) flame sensed when no
flame should be present. This is being caused by a component failure in the flame sense circuit and
prevents the furnace from being reset.
The White Rodgers furnace ignition controls affected are; PCB Part #’s PCBBF107/107S, PCBBF124S,
PCBBF134/134S, PCBBF136/136S, PCBBF139/139S/139SK, PCBBF140/140S and PCBKF105/105S
with a date code of 1734 through 1743 as circled in the picture in figure 1. Boards with a date code of
1733 and prior, or 1744 and later, are not affected.

Figure 1
The model prefixes that used these control boards are:
Single Stage
ACSS9
GCSS9 DC92SS
ADSS80 GDS8
DD80SS
GHS8
DM80SS
AMS8
GMS8 DM92SS
AMSS9 GMSS9

VDS80
VMS80
VMS81
VMSS96
VCSS96

Two Stage
ACEC96 GCEC96 DC96VE
AMEC96 GMEC96 DM96VE

Communicating Models
ACVC8
GCVC8
DC80VC
ACVC96 GCVC96 DC96VC
AMVC8 GMVC8 DM80VC
AMVC96 GMVC96 DM96VC

Technical Services Department • 19001 Kermier Road • Waller, TX 77484
Main: 888.593.9988 • Service Fax: 713.316.5541
Amana® is a registered trademark of Maytag Corporation or its related companies and is used under license to
Goodman Company, L.P., Houston, TX. All rights reserved.

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SF-073 Rev. 2

Control boards with the suspect date codes were used in furnaces as listed above produced in September
and October. The furnace serial number prefixes affected are 1709xxxxxx and 1710xxxxxx. Note, not all
of the furnaces produced in this serial range will have control boards in the suspect range.
For the Communicating Models, the vast majority of 1709 serial number prefixes were produced with
boards prior to the affected date range.
We are requesting that all service inventory of the furnace
control boards listed above be inspected to determine if the
date code falls within the suspect range and that those
boards be quarantined and returned to Goodman for credit.
Contact your Goodman CSR for RMA requests. The date
code can be found on the box label as shown on the right
or on the label on the board.
We are also asking that the furnace models listed above be
inspected and if the control board date code is between
1734 and 1743 that these units also be quarantined.
Furnaces can be repaired with a replacement board not in the affected date range or returned for credit.
Contact your Goodman CSR for RMA requests. Your Goodman CSR can also provide a list of furnace
serial numbers with the affected boards to assist in inspecting inventory. This will eliminate the need to
open the furnace and check the label on the board.
The furnace models listed above shipped after October 31, 2017 have been inspected and are not
affected, these units can be identified by the Green dot on the traveler label.
The ignition control part numbers listed above shipped after October 31, 2017 with a date code on the box
or on the control of 1733 and prior or 1744 and later are not affected. Any controls you have in the affected
date range may be returned for credit, contact your CSR if returning these controls.
For units that have been installed Goodman will pay “Class A” labor for replacement of the control board
part numbers within the date code range listed above on products with serial number prefixes of 1709 and
1710.
For Distributors who wish to repair affected units in their inventory, Goodman will pay $40 per unit to
replace the board. Do not file claims through Warranty Express, you must complete the Dist Rework
Report Form provided, listing all units in inventory where the board has been replaced. We request that
this form be returned in digital format on the spreadsheet provided rather than scanned PDF’s, faxed or
handwritten copies. If desired we can provide a pre-populated spreadsheet with the models and serial
numbers that were shipped to a specific distributor location. Contact TechServices@goodmanmfg.com if
you prefer to have this pre-populated version.
Included with this bulletin are the recommended inventory repair procedures.
We are expecting all boards listed above within the affected date code range will require replacement.
Claims for installed units must be filed on Warranty Express as an Authorization type claim, using
Authorization Code number 8772. The claim for the part and labor should be filed as one claim, using
the Dealer’s account number.
Please consult the Warranty Department if you need assistance with this process. The claim will be paid
upon review by the Warranty Department. Warranty Claims will be approved for equipment that is still
covered under the terms of Standard Warranty. All claims for this project must be submitted by
December 31, 2018.
Please contact Technical Services at TechServices@goodmanmfg.com if you have any questions.
Technical Services Department • 19001 Kermier Road • Waller, TX 77484
Main: 888.593.9988 • Service Fax: 713.316.5541
Amana® is a registered trademark of Maytag Corporation or its related companies and is used under license to
Goodman Company, L.P., Houston, TX. All rights reserved.

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