Designjet T9x0, T15x0 EPrinter Series And T25x0, T3500 EMultifunction Service Manual HP E Printer Multifunction
User Manual: Pdf HP Designjet T9x0, T15x0 ePrinter Series and T25x0, T3500 eMultifunction Series shared.swissparts.ch - /Manuals/HP/Plotter/
Open the PDF directly: View PDF
Page Count: 509 [warning: Documents this large are best viewed by clicking the View PDF Link!]
- Printer fundamentals
- Troubleshooting
- The front panel
- Service keys combination
- Troubleshooting tree (T920 and T1500 only)
- Product Troubleshooting trees (T2500 and T3500 only)
- Scanner Troubleshooting Tree
- Scanner CIS Troubleshooting
- Troubleshooting using board LEDs
- Paper handling problems
- The paper has jammed in the print platen
- The paper has jammed in the stacker
- Thin paper is jamming in the stacker
- High density plots jamming in the stacker
- Several stacker paper jams
- Stacker capacity lower than expected
- The stacker detects "Stacker is full" permanently
- The stacker detects "Stacker jam" permanently
- The printer rejects the paper during paper load
- Prints do not fall neatly into the basket
- Using the stacker
- The paper type is not in the list
- The printer printed on the wrong paper type
- An “on hold for paper” message
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- I set the option “Paper mismatch action” to “Print anyway”, but some jobs are still put on hold (Win ...
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- The printer displays out of paper when paper is available
- The print remains in the printer after printing has completed
- The cutter does not cut well
- The roll is loose on the spindle
- The roll is unloaded unexpectedly
- Ink supply problems
- Print-quality problems
- General advice
- Print-quality troubleshooting wizard
- Recalibrate the paper advance
- Horizontal lines across the image (banding)
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- The whole image is blurry or grainy
- The paper is not flat
- The print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical bands of different colors
- White spots on the print
- Colors are inaccurate
- Colors are fading
- The image is incomplete (clipped at the bottom)
- The image is clipped
- Some objects are missing from the printed image
- A PDF file is clipped or objects are missing
- Avoiding the stretching of printouts in Solidworks and HPGL2 drivers
- The Image Diagnostics Print
- Product Limitations
- If you still have a problem
- Connectivity problems
- Scanning Problems
- HP 727 Printhead Troubleshooting
- Videos for replacing CSR parts and HP 727 printhead
- Firmware upgrades
- System error codes
- Introduction
- What to do if the front panel fails to initialize
- System error codes in brief
- System error codes in full
- 01.7:10 Communication errors between engine PCA and formatter
- 01.0:10 Problem with the engine PCA
- 01.1:10 Error in the engine PCA
- 01.2:10 Problem with the backup NVM
- 01.7:10 Communication errors between engine PCA and formatter
- 02.1:10 Problem with the carriage PCA
- 03.2:10 Problem with the E-Box cooling fans
- 03:10 Problem with the power supply unit
- 05.1:10 Problems with the formatter FAN
- 05.4:10 BIOS data corrupted in formatter
- 05.5:10 BIOS should be updated (advisory)
- 05.7:10 Synchronization problems between control panel and formatter
- 06:03 and 06:10 Problems with NVM in hard disk
- 06.1:10 Hard disk not detected
- 06.2:10 Hard disk cannot be unlocked
- 06.3:10 Hard disk is corrupted
- 08:04 Communication lost between front panel and formatter
- 08:08 A front panel icon does not work (advisory)
- 08:10 Problems detected in the front panel Hardware
- 08:11 Communication lost between front panel and printer
- 09:01 Media jam in Scanner
- 09:01:10 Scanner Motor is failing
- 09:02 Scanner not calibrated
- 09:02:10 CIS A Element is failing
- 09:03 File I/O Error
- 09:03:10 CIS B Element is failing
- 09:04 Library failed to load.
- 09:04:10 CIS C Element is failing
- 09:05:10 CIS D Element is failing
- 09:06:10 CIS E Element is failing
- 09:08:11 Power cable of the Scanner is failing
- 09:09:11 USB cable of the Scanner is failing
- 09:10:04 Scanner is in SAFE MODE
- 09:10:10 Scanner Controller Board (SCU) is failing
- 11:10 Trailing cable does not seem to be detected
- 21.2:13 Failure moving service station
- 21:13 Problem with the Service Station motor
- 22.0:00 Service-station-side ink supply station error
- 22.1:00 Front-panel-side ink supply station error
- 24:10 Error detected in ink tube system
- 26:01 Ink supply error found during IDS diagnostic test (advisory)
- 27:01 Too many nozzles out detected (Advisory)
- 39.11:01 Media unloaded (Advisory)
- 39.12:01 Media unloaded (Advisory)
- 41:03 Electrical problem (fault, current limit, overheating) in paper-axis motor
- 42:03 Electrical problem (fault, current limit, overheating) in scan-axis motor
- 45.1:03 and 45.1:10 Error in the rewinder 1 system (upper rewinder)
- 45.2:03 and 45.2:10 Error in the rewinder 2 system (lower rewinder)
- 46.1:10 Error in the upper pump of the PHA blowing system
- 46.2:10 Error in the lower pump of the PHA blowing system
- 47:03 and 47:10 Starwheel motor error
- 47.5:10 Problem at the starwheel lifter motor end of the travel sensor
- 48:00 PRS Actuator system failure
- 52:10 Drop detector failure
- 54.4:03 Pinchwheel lifter motor error
- 55:10 Cannot access the line sensor EEPROM
- 56:01 Drive roller analog encoder homing failed
- 59.1:09 Two electrical parts have been replaced at the same time
- 59.2:00 An unsupported or reused part has been installed
- 59.3:10 Wrong information stored on CryptoAsic
- 59.4:10 CryptoAsic failure
- 59.5:19 CryptoAsic type mismatch
- 59.6:19 Printer serial number mismatch
- 59.7:14 CryptoAsic generic error
- 60.1:11 Initialization error (cannot read RFID tag)
- 60.2:17 Initialization error (RFID has incorrect data)
- 61:01 Incorrect or unsupported file format (advisory)
- 61:04.1 PostScript fonts seem to be missing (advisory)
- 61:04.2 Unknown PostScript ID sent to printer (advisory)
- 61:08 Incor rect paper type specified in job (advisory)
- 61:08.1 Job cannot be printed because it is password-protected (advisory)
- 61:08.2 Job contains format errors or incorrect settings (advisory)
- 61:09 Unexpected end of job (advisory)
- 61:10 Job timed out (advisory)
- 63:04 Network interface error
- 63:10 Network interface error
- 63:20 Potential problem in the network interface (advisory)
- 71:03 Out of memory
- 71:08 Insufficient display list
- 72.02 A service calibration should be performed (advisory)
- 74:01 Error uploading firmware update file (advisory)
- 74.1:04 Error uploading paper preset (advisory)
- 74.08:04 Firmware update problem
- 76:03 The hard disk is full
- 78:08 Paper does not support borderless printing (advisory)
- 78.1:04 Paper settings area missing in paper settings file (advisory)
- 79:03 Generic firmware error
- 79:04 Generic firmware error
- 79.2:04 Generic Operating System error
- 80:03 Stacker overdrive motor error
- 81:01 Paper servo shutdown, possible paper jam
- 86:01 Scan axis servo shutdown, possible paper jam
- 87:01 Problem reading the scan-axis encoder (advisory)
- 89:03 Stacker ramps motor error
- 90:03 or 90.0:03 Diverter valves motor error
- 90.1:03 Diverter valves motor error, valves stalled in High position
- 90.2:03 Diverter valves motor error, valves stalled in Low position
- 93.0.n:10 Ink pressure error in first test during in Printhead filling for color n
- 93.1.n:10 Ink pressure error in Second spitting test during in Printhead filling for color n
- 93.2.n:10 Temperature error in First test during in Printhead filling for color n
- 93.3.n:10 Temperature error in second spitting test during in Printhead filling for color n
- Appendix A: How to troubleshoot system error 79:04 and 79.2:04
- Appendix B: Updating firmware in boot mode
- Appendix C: Obtaining the diagnostics package
- Diagnostics, Service Utilities and Calibrations
- Introduction
- Diagnostic Tests and Utilities
- Entering the User Diagnostic Menu
- Entering the Diagnostics Menu when booting the printer
- Scan Axis Test
- Paper Drive Test
- Electronics Module Test
- Carriage Assembly Test
- Sensors Test
- Stacker Empty Sensor Test
- Output Valve Test
- Output Valve Calibration
- Pinches Lifter Test
- Stacker Ramps Test
- Stacker Overdrive Test
- Stacker Jam Sensor Test
- Stacker Capacity Sensor Test
- Ink Delivery System (IDS) Test
- Service Station Test
- Enable I/O Interfaces Utility
- Unit Information Utility
- EEROM Reset Utility
- Front Panel Lock Reset
- Hard Disk Recovery
- File System Check
- Enable Special Margin
- Set margin
- Enable HP-GL/2 palette options
- Content thresholds
- Stacker ramps test
- Set I/O factory defaults
- Service Utilities
- Entering the Service Utilities Menu
- Turn Drive Roller
- Purge Tubes
- Mark Printhead as Filled
- Reset Life Counters
- Diagnostics Print
- Set I/0 to factory defaults
- Disk Wipe DoD 5220.22-M
- Secure File Erase Mode
- Show/Hide Front Panel Information
- File System Check
- Rewinder Adjust
- Disable Upper Roll Cover
- Enable Upper Roll Cover
- Double Cut for Borderless Printing
- Remove non Factory Papers
- Scanner Validation
- Adjustment scanner Y-Axis scale
- Reset Access Control
- Uninstall Applications
- Accounting Mode
- Content thresholds
- Advance media stop position
- View startup code
- Service Calibrations
- Parts and diagrams
- Introduction
- Printer support
- Center and Roll covers
- Rear covers
- Cover Front Panel Side
- Cover SVS Side
- Center Assemblies
- Front Panel Side Assemblies
- SVS Side Assemblies
- Scan Axis Assemblies
- Paper Path Assemblies (Front)
- Paper Path Assemblies (Center)
- Stacker Parts (Rear)
- Stacker Parts (Front)
- Carriage Assembly
- Electrical Parts
- Miscellaneous Parts
- CIS Unit Construction
- Scanner Control Unit
- Removal and installation
- Parts list; all models
- Parts list; HP Designjet T2500 and T3500 eMultifunction Series only
- Parts list; HP Designjet T2500 eMultifunction Series only
- Parts list; HP Designjet T3500 eMultifunction Series only
- Introduction
- Customer Self Repair parts
- Service Calibration Guide to Removal and Installation
- Main cover (front panel side)
- Main cover (service station side)
- Center cover (T920 only)
- Converger Assembly
- Cleanout
- Output platen
- Fixed tray cover (Front Panel side)
- Fixed tray cover (service station side)
- Arch sidewall cover (front panel side)
- Arch sidewall cover (service station side)
- Rear cover
- Window Sensor
- HP 727 Printhead installation tips and tricks
- Ink Service kit
- Open the E-Box
- E-Box fan
- Jester PCA
- Power supply unit
- Hard disk drive
- Engine PCA
- Formatter PCA
- Front panel
- Carriage
- Line Sensor
- Carriage PCA
- Rail Oiler Kit
- PRS Actuator
- Belt
- Encoder Strip
- Scan Axis Motor
- Drop Detector
- Service Station with Drop Detector
- Primer Assembly
- ISS (Ink Supply Station) Front Panel Side
- ISS SVS Side
- Ink Tubes and Trailing Cable
- Media Sensor
- Bottom Rewinder Support
- Top Rewinder Support
- Top Tip Support
- Bottom Tip Support
- Vertical Media Guide
- Center Support
- Full Bleed
- Auto Pinch Lifter
- Pinch Wheel Assembly
- Motor Media Advance Transmission with Encoder
- Starwheel Motor
- Starwheel Support
- Second Starwheel Rail
- Overdrive
- Cutter Platten
- Sensor Valves
- Valves Motor
- Stacker
- Stacker adaptor for MFP
- Stacker Pinches
- Stacker Hand Off
- Stacker Hand Off Assy Service Kit (CR357-67041)
- OPTO Sensor
- REDI sensor
- OVD Transmission with Motor
- Ramps Motor
- Stacker Arm Sensor
- Bump Cutter Actuator
- How to release Service Station Caps
- How to manually move Valves
- How to manually move Stacker Ramps
- Scanner Controller Unit (SUP)
- CIS Tiles
- CIS Modules
- CIS FFC Cables
- CIS Glass
- Stepper Motor Assembly (taco sensor, and belt)
- Stepper Motor Assembly (cable)
- Paper and Lid Sensors
- Paper and Lid Sensor Cable
- USB & Awake / Power Cable
- CIS Bridge Damper
- CIS Scanner Latch
- Pressure Rollers
- Front panel side scanner cover
- Service station side scanner cover
- Rear scanner cover
- Bumper bracket
- Deflector hinge
- Lift assembly
- Scanner front beam bumper assembly
- Scanner latch hook assembly
- Top scanner cover
- Batch scanning piece
- Card Reader Accessory
- Maintenance
- Customer Self Repair Flyers