QSG_Doro_2424_en_A3(A7)_v20(2041,2051,2061)_20171221 2424 Quick Start Guide QSG En

User Manual: Pdf 2424 - Quick Start Guide User Guide for Doro Mobile Phone, Free Instruction Manual

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Doro 2424
Quick Start Guide
English
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Charge the phone

Receive a call

CAUTION
Only use batteries, charger and accessories
that have been approved for use with
this particular model. Connecting other
accessories may be dangerous and may
invalidate the phone’s type approval and
guarantee.

Volume control

When the battery is running low,
is
displayed and a warning signal is heard.
• Connect the mains adapter to the wall
socket and to the charging socket y.
Tip: Don’t forget to remove the protective
plastic film from the display.

2. GET TO KNOW YOUR PHONE
Turn the phone on and off

1. Press
to answer, or press Silent to
switch off the ring signal and then Reject
(busy signal).
Alternately, press
to reject the call
directly.
2. Press
to end the call.
Use
/
to adjust the sound volume
during a call. The volume level is indicated on
the display.
Silent
Silent is a fixed profile with keypad tone,
message tone and ring tone disabled, while
vibration, tasks and alarm are unchanged.
• Press and hold # to activate and to
deactivate silent.

1. Press and hold the red button
on the
phone to turn it on/off. Confirm with Yes to
power off.
2. If the SIM card is valid but protected with a
PIN code (Personal Identification Number),
PIN is displayed. Enter the PIN code and
press OK. Delete with Clear.

Call options

Note! If PIN and PUK codes were not provided
with your SIM card, please contact your
service provider.
Attempts: # shows the number of PIN attempts
left. When no more attempts remain, PIN
blocked is displayed. The SIM card must now
be unlocked with the PUK code (Personal
Unblocking Key).
1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
3. Re-enter the new PIN code and confirm
with OK.

Speed dial

During a call the soft keys (
additional functions.

) give access to

ICE (In Case of Emergency)

In the event of a trauma, it is critical to have
this information as early as possible to increase
the chances of survival. Add ICE contact to
improve your own safety. First responders
can access additional information such as
medication and next of kin from your phone in
case of an emergency. All fields are optional,
but the more information provided the better.
Press Menu â Phonebook â ICE.
1. Use
/
to scroll the list of entries.
2. Press Edit to add or edit information in each
entry. Delete with Clear.
3. Press Save when done.

5. ASSISTANCE BUTTON
The assistance button allows easy access to
contact your predefined help numbers should
you need help. Make sure that the assistance
function is activated before use and make all
necessary configurations.Test the application
thoroughly.

www.doro.com

1.
2.
3.
4.
5.
6.
7.

Speaker
Scroll buttons
Left selection button
Call key
Speed dial A
Speed dial B
International prefix/
symbols/*/8
8. Right selection
button
9. End call /
Power on/off
10. Camera key
11. Microphone

12. Silent /
Input method/#/9
13. Torch/Camera flash
14. Headset socket
15. Torch key
16. Charging cradle
connectors
17. External display
18. Camera lens
19. Lanyard hold
20. Assistance button
21. Volume
22. Loudspeaker
23. Charging socket

Note! All illustrations are for illustrative
purposes only and may not accurately depict
the actual device. This guide is for reference
only. The actual device and the items supplied,
including but not limited to the colour, size,
and screen layout, may vary depending on
the software and accessories available in your
region or offered by your service provider.
Supplied accessories provide the best
performance with your phone. Your local Doro
dealer provides additional accessories.

1. GET STARTED
SIM card, memory card and battery
Remove the battery cover
Be careful not to damage
your fingernails when
you remove the battery
cover. Do not bend or
twist the battery cover
excessively as it may be
damaged.
Insert SIM card (required)
Remove the battery if it
is already installed. Slide
the card under the metal
part, with the gold-coloured circuit board facing
down. The cut-off corner
of the card helps you to
place the card, correct placement is indicated
in the compartment.
Note! This device accepts micro SIM or 3FF
SIM card. Use of incompatible SIM cards
may damage the card or the device, and may
corrupt data stored on the card.

Insert SD card (optional)

Locate the SD card holder
and gently slide the card
in the holder.
GB
Note! The circuit
boards (metal part) on
the cards must not be
scratched or bent. Try
not to touch the circuits with your fingers.
Use only compatible memory cards with
this device. Compatible card type: microSD,
microSDHC. Incompatible cards may damage
the card itself, the device and corrupt any
data stored on the card.
Insert the battery
Insert the battery by
sliding it into the battery
compartment with the
circuits facing up to the
left. Replace the battery
cover.

Start-up wizard

When starting the telephone for the first time,
you can use the start-up wizard to set some
basic settings.
Tip: You can run the start-up wizard later if
you want.

Use 2–9 to speed dial an entry from standby.
• Press and hold the corresponding button to
dial.
Add speed dial numbers
1. Press Menu â Phonebook â.
2. Use
/
to scroll through the
phonebook, or quick search by pressing the
key corresponding to the first letter of the
name.
3. â Options â Phonebook settings â
Speed dial â Set number.
4. Select 2 â Edit and select an entry from
the phonebook.
5. Press OK to confirm.
6. Repeat to add speed dial entries for buttons
2–9.

SOS calls

Step-by-step instructions
In this document the arrow (â) indicates next
action in the step-by-step instructions.
To confirm an action in the phone, press OK.
To select an item, scroll vertically or highlight
the item using
/
and then press OK.
To scroll horisontally, use * (8 ) or # ( 9).

Enter text

• Press a numerical key repeatedly until the
desired character is shown. Wait a few
seconds before entering the next character.
• Press * for a list of special characters.
Select the desired character with
/
and press OK to enter it.
• Use
/
to move the cursor within the
text.
• Press # to cycle upper case, lower case and
numerals.

Make an assistance call

1. When help is needed, press and hold the
assistance button for 3 seconds, or press it
twice within 1 second.
The assistance call begins after a delay of
5 seconds. In this time you can prevent a
possible false alarm by pressing
.
2. An assistance text message (SMS) is sent to
all recipients. The first recipient in the list
is dialled. If the call is not answered within
25 seconds, the next number is dialled.
Dialling is repeated 3 times or until the call
is answered, or until
is pressed.
CAUTION
When an assistance call is activated the phone
is pre-set to handsfree mode. Do not hold
the device near your ear when the handsfree
mode is in use, because the volume may be
extremely loud.

As long as the phone is switched on, it is always
possible to place an SOS call by entering the
main local emergency number for your present
location followed by
.

Settings

Call history

6. MESSAGES
Create and send text messages

Received, missed, and dialled calls are saved in
a combined call log. 20 calls of each type can
be stored in the log. For multiple calls related
to the same number, only the most recent call
is saved.
1. Press
.
2. Use
/
to scroll through the call log.
= Received call
= Dialled call
3. Press

= Missed call
to dial, or Options.

• Press Menu â Settings â Assistance.

1. Press Menu â Messages â Write
message.
2. Write your message.
3. Then press Options â To.
4. Select a recipient with Add from Phonebook.
Alternatively, select Enter number to add
recipient manually and press OK.
5. You can modify the recipients by selecting
one and press Options â Edit/Delete/
Delete all.
6. When done, press Options â Send.

Change language, time and date

The default language is determined by the SIM
card.

3. CALLS
Make a call

1. Enter the phone number. Delete with Clear.
2. Press
to dial. Press Abort to cancel
the call.
3. Press
to end the call.
Note! For international calls, always use +
before the country code for best operation.
Press * twice for the international prefix +.

Call from the phonebook

1. Press Name to open the phonebook.
2. Use
/
to scroll through the
phonebook, or quick search by pressing the
key corresponding to the first letter of the
name.
3. Press Options â Call, alternatively, press
to dial the selected entry, or press
Back to return to standby.

4. PHONEBOOK
The Phonebook can store 300 entries with 1
phone numbers in each entry.

Add a contact

1. Press Menu â Phonebook â
-New contact- â OK.
2. Enter a
Name for the contact, see “Enter
text”. Delete with Clear.
3. Use
/
to select Number and
enter the phone number.
4. When done, press Save.

Create and send picture messages

Both you and the recipient must have subscriptions that support picture message. The
settings for picture message are supplied by
your service provider and can be sent to you
automatically via text message.Press Menu â
Messages â MMS.
1. Write your message.
2. Press Options â Add picture:
• My pictures to select a file.
Note! To keep best picture quality, send only
one picture per message.
You can also Add sound, Add video, and
Preview MMS using the Options menu.
3. Press Options â Add subject and enter
your subject, then press Done.
4. Press Options â To and select select a
recipient with Add from Phonebook.
Alternatively, select Enter recipient to add
recipient manually and press OK.
5. When done, press Options â Send.

Settings

• Press Menu â Messages â Messages â
SMS / MMS.

7. CAMERA (TAKE PHOTOS)

1. Press shortcut button
or press Menu â Camera.
2. Press
to take the photo.
3. Press Options to reach more settings.
4. Press Back to return to standby.

Camera settings

• Press Menu â Camera â Options â.

8. BLUETOOTH

®

You can connect wirelesses to other Bluetooth®
compatible devices such as headsets or other
phones.
Important!
When you are not using Bluetooth® connectivity, turn off Activate or Visibility. Do not pair
with an unknown device.
Activate Bluetooth®
1. Press Menu â Settings â Connectiviy â
Bluetooth.
2. Press Function on/off â On to activate.

11. TROUBLESHOOTING

Protect your hearing

Phone cannot be switched on

WARNING

Battery charge low
Battery incorrectly installed
Failure to charge the battery
Battery or charger damaged
Battery recharged in temperatures < 0°C or > 40°C
Charger incorrectly connected
to phone or power socket

Connect the power adapter
and charge the battery.
Check the installation of the
battery.
Check the battery and charger.
Improve the charging
environment.
Check the charger
connections.

PIN code not accepted
Wrong PIN code entered too Enter the PUK code to change
the PIN code, or contact the
many times
service provider.
SIM card error
Check the condition of the
SIM card. If it is damaged,
contact the service provider.
Check the installation of the
SIM card incorrectly installed SIM card. Remove the card
and reinstall it.
Wipe the contact surfaces
SIM card dirty or damp
of the SIM card with a clean
cloth.
SIM card damaged

Search device
1. Press Menu â Settings â Connectiviy â
Bluetooth â My device.
2. Press Search new.
3. Select a device from the list and press Bond
to connect. If Bluetooth® is not enabled,
press Yes to activate.
4. Press OK to confirm.

9. SOUND & DISPLAY
Tone setup

1. Press Menu â Settings â Sound â
Tone setup â Ringtone.
2. Use
/
to select one of the available
melodies, the melody will be played.
3. Press OK to confirm or Back to discard
changes.

LCD backlight

Customise the display settings.
1. Press Menu â Settings â Phone setup â
LCD backlight:
• Set Brightness 1-5 using * (down) and
# (up), 3 is the default value.
• Set Time 5-60 seconds using * (down)
and # (up).
2. Press OK to confirm.

10. ADDITIONAL FUNCTIONS
Alarm

1. Press Menu â Organiser â Alarm â On.
2. Enter the alarm time using the keypad and
press OK to confirm.
• Single, for a single occurrence
• Repeated, for a repeated alarm. Scroll
through the list of days and press On or Off
to enable or to disable for each day.
3. When done, press OK.
4. When the alarm goes off a signal will sound.
Press Stop to turn off the alarm or press
Snooze to repeat the alarm after 9 minutes.
Note! The alarm works even when the phone
is switched off. Do not power on if wireless
phone use is prohibited or when it may cause
interference or danger.

Torch

Slide up
to turn off.

to turn on the torch. Slide down

Failure to connect to network
SIM card invalid
Contact the service provider.
No coverage of GSM service Contact the service provider.

Failure to set a function
Function not supported or
subscribed from network

Delete contacts to free up
memory.

Contact the service provider.

12. SAFETY INSTRUCTIONS
WARNING
The unit and the accessories can contain small parts. Keep all of
the equipment out of the reach of small children.
The mains adapter is the disconnect device between the product
and mains power. The mains socket outlet must be close to the
equipment and easily accessible.

Network services and costs
Your device is approved for use on the GSM 900/1800 MHz
networks. To use the device, you need a subscription with a
service provider.
Using network services may result in traffic costs. Some
product features require support from the network, and you
may need to subscribe to them.

Operating environment
Follow the rules and laws that apply wherever you are, and
always turn off the unit whenever its use is prohibited or can
cause interference or hazards. Only use the unit in its normal
user position.
Parts of the unit are magnetic. The unit can attract metal
objects. Do not keep credit cards or other magnetic media near
the unit. There is a risk that information stored on them can be
erased.

Medical units
The use of equipment that transmits radio signals, for example,
mobile phones, can interfere with insufficiently protected
medical equipment. Consult a doctor or the manufacturer
of the equipment to determine if it has adequate protection
against external radio signals, or if you have any questions. If
notices have been put up at health care facilities instructing
you to turn off the unit while you are there, you should comply.
Hospitals and other health care facilities sometimes use
equipment that can be sensitive to external radio signals.

Implanted medical devices
To avoid potential interference, manufacturers of implanted
medical devices recommend a minimum separation of 15 cm
between a wireless device and the medical device. Persons
who have such devices should:
• Always keep the wireless device more than 15 cm from the
medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking
place, turn the phone off immediately. If you have any
questions about using your wireless device with an implanted
medical device, consult your health care provider.

Areas with explosion risk
Always turn off the unit when you are in an area where there
is a risk of explosion. Follow all signs and instructions. There is

Reset settings

1. Press Menu â Settings.
2. Select Reset settings to reset the phone
settings. All the changes that you have
made to the phone settings will be reset to
default settings.
3. Enter the phone code and press OK to reset.
Tip: The default phone code is 1234.

Reset all

1. Press Menu â Organiser â File manager â
Highlight phone â Options â Details â.
2. Select Reset all to delete phone settings
and content such as contacts, number lists
and messages (SIM memory is not affected).
3. Enter the phone code and press OK to reset.
Tip: The default phone code is 1234.

Emergency calls
Important!
Mobile phones use radio signals, the mobile phone network, the
terrestrial network and user-programmed functions. This means
that connection cannot be guaranteed in all circumstances.
Therefore, never rely only on a mobile phone for very important
calls such as medical emergencies.

Vehicles
Radio signals can affect electronic systems in motor vehicles
(for example, electronic fuel injection, ABS brakes, automatic
cruise control, air bag systems) that have been incorrectly
installed or are inadequately protected. Contact the manufacturer or its representative for more information about your
vehicle or any additional equipment.
Do not keep or transport flammable liquids, gases or explosives
together with the unit or its accessories.
For vehicles equipped with air bags: Remember that air bags fill
with air with considerable force. Do not place objects, including
fixed or portable radio equipment in the area above the airbag
or the area where it might expand. Serious injuries may be
caused if the mobile phone equipment is incorrectly installed
and the airbag fills with air.
It is prohibited to use the unit in flight. Turn off the unit before
you board a plane. Using wireless telecom units inside a plane
can pose risks to air safety and interfere with telecommunications. It may also be illegal.

13. CARE AND MAINTENANCE

Failure to add a contact
Phonebook memory full

Excessive exposure to loud sounds can cause
hearing damage.
Exposure to loud sounds while driving may distract
your attention and cause an accident.
Listen to a headset at a moderate level, and do not hold the
device near your ear when the loudspeaker is in use.

a risk of explosion in places that include areas where you are
normally requested to turn off your car engine. In these areas,
sparks can cause explosion or fire which can lead to personal
injury or even death.
Turn off the unit at filling stations, and any other place that has
fuel pumps and auto repair facilities.
Follow the restrictions that apply to the use of radio equipment
near places where fuel is stored and sold, chemical factories
and places where blasting is in progress. Areas with risk for
explosion are often – but not always – clearly marked. This
also applies to below decks on ships; the transport or storage
of chemicals; vehicles that use liquid fuel (such as propane or
butane); areas where the air contains chemicals or particles,
such as grain, dust or metal powder.

Li-ion battery
This product contains a Li-ion battery. There is a risk of fire and
burns if the battery pack is handled improperly.

WARNING
Danger of explosion if battery is incorrectly replaced. To reduce
risk of fire or burns, do not disassemble, crush, puncture, short
external contacts, expose to temperature above 60° C (140° F),
or dispose of in fire or water. Recycle or dispose of used batteries
according to the local regulations or reference guide supplied
with your product.

Your unit is a technically advanced product and should be
treated with the greatest care. Negligence may void the
warranty.
• Protect the unit from moisture. Rain/snowfall, moisture and
all types of liquid can contain substances that corrode the
electronic circuits. If the unit gets wet, you should remove the
battery and allow the unit to dry completely before you replace
it.
• Do not use or keep the unit in dusty, dirty environments. The
unit’s moving parts and electronic components can be damaged.
• Do not keep the unit in warm places. High temperatures can
reduce the lifespan for electronic equipment, damage batteries
and distort or melt certain plastics.
• Do not keep the unit in cold places. When the unit warms up
to normal temperature, condensation can form on the inside
which can damage the electronic circuits.
• Do not try to open the unit in any other way than that which is
indicated here.
• Do not drop the unit. Do not knock or shake it either. If it is
treated roughly the circuits and precision mechanics can be
broken.
• Do not use strong chemicals to clean the unit.
The advice above applies to the unit, battery, mains adapter
and other accessories. If the phone is not working as it should,
please contact the place of purchase for service. Don’t forget
the receipt or a copy of the invoice.

16. TECHNICAL DATA
Specifications
Network bands (MHz)
[maximum radio-frequency
power/dBm]: 2G GSM

900 [33], 1800 [30]

Bluetooth (MHz) [maximum
radio-frequency power/
dBm]:

3.0 (2402 - 2480) [10]

Dimensions:

103 mm x 52 mm x 19 mm

Weight:

92 g (including battery)

Battery:

3,7 V/800 mAh Li-ion battery

Operating ambient
temperature:

Min: 0°C (32°F)
Max: 40°C (104°F)

Charging ambient
temperature:

Min: 0°C (32°F)
Max: 40°C (104°F)

Storage temperature:

Min: -20°C (-4°F)
Max: 60°C (140°F)

Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves. Your mobile device is a
radio transmitter and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines from
the independent scientific organization ICNIRP (International
Commission of Non-Ionizing Radiation Protection).
The radio wave exposure guidelines use a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit
for mobile devices is 2 W/kg averaged over 10 grams of tissue
and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
Tests for SAR are conducted using standard operating positions
with the device transmitting at its highest certified power level
in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
Head SAR: 0.873 W/kg
Body SAR: 0.637 W/kg
During normal use, the SAR values for this device are usually
well below the values stated above. This is because, for
purposes of system efficiency and to minimize interference
on the network, the output power of your mobile device is
automatically decreased when full power is not needed for the
call. The lower the power output of the device, the lower its
SAR value.
This device meets RF exposure guidelines when used against
the head or when positioned at least 0.5 cm away from the
body. When a carry case, belt clip or other form of device
holder is used for body-worn operation, it should not contain
metal and should provide at least the above stated separation
distance from the body.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested
in reducing your exposure, they recommend you reduce your
usage or use a hands-free accessory to keep the device away
from your head and body.

14. WARRANTY

Correct disposal of this product

This product is guaranteed for a period of 24 months from
the date of purchase. In the unlikely event of a fault occurring
during this period, please contact the place of purchase. Proof
of purchase is required for any service or support needed
during the guarantee period.
This guarantee will not apply to a fault caused by an accident
or a similar incident or damage, liquid ingress, negligence,
abnormal usage, non-maintenance or any other circumstances
on the user’s part. Furthermore, this guarantee will not apply
to any fault caused by a thunderstorm or any other voltage
fluctuations. As a matter of precaution, we recommend disconnecting the charger during a thunderstorm.
Batteries are consumables and are not included in any
guarantee. This guarantee does not apply if batteries other
than DORO original batteries are used.
Please note that this is a voluntary manufacturer’s warranty
and provides rights in addition to, and does not affect statutory
rights of end-users.

(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection
systems)
This marking on the product, accessories or manual
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed
of with other household waste. To prevent possible harm to
the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste
and recycle them responsibly to promote the sustainable reuse
of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for
details of where and how they can take these items for environmentally safe recycling. Business users should contact their
supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should
not be mixed with other commercial wastes for disposal. This
product is RoHS compliant.

15. COPYRIGHT AND OTHER NOTICES
© 2017 Doro AB. All rights reserved.
Bluetooth® is a registered trademark of Bluetooth SIG, inc.
eZiType™ is a trademark of Zi Corporation.
vCard is a trademark of the Internet Mail Consortium.
microSD is a trademark of SD Card Association.
The contents of this document are provided “as is”. Except as
required by applicable law, no warranties of any kind, either
express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose, are made in relation to the accuracy, reliability or
contents of this document. Doro reserves the right to revise
this document or withdraw it at any time without prior notice.
Other product and company names mentioned herein may be
the trademarks of their respective owners.
Any rights not expressly granted herein are reserved. All other
trademarks are property of their respective owners.To the
maximum extent permitted by applicable law, under no circumstances shall Doro or any of its licensors be responsible for any
loss of data or income or any special, incidental, consequential
or indirect damages howsoever caused.
Doro does not provide a warranty for or take any responsibility for the functionality, content, or end-user support of
third-party apps provided with your device. By using an app,
you acknowledge that the app is provided as is. Doro does
not make any representations, provide a warranty, or take
any responsibility for the functionality, content, or end-user
support of third-party apps provided with your device.

Content copyright
The unauthorised copying of copyrighted materials is contrary
to the provisions of the Copyright Laws of the United States
and other countries. This device is intended solely for copying
non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorised or legally
permitted to copy. If you are uncertain about your right to copy
any material, please contact your legal advisor.

Correct disposal of batteries in this product
(Applicable in countries with separate collection
systems)
The marking on the battery, manual or packaging
indicates that the battery in this product should not be
disposed of with other household waste. Where marked,
the chemical symbols Hg, Cd or Pb indicate that the battery
contains mercury, cadmium or lead above the reference levels
in EC Directive 2006/66. If batteries are not properly disposed
of, these substances can cause harm to human health or the
environment. To protect natural resources and to promote
material reuse, please separate batteries from other types of
waste and recycle them through your local, free battery return
system.

Declaration of Conformity
Hereby, Doro declares that the radio equipment type
DFC-0160 (Doro 2424) is in compliance with Directives:
2014/53/EU and 2011/65/EU. The full text of the EU
declaration of conformity is available at the following internet
address: www.doro.com/dofc

Doro 2424
DFC-0160 (2041,2051,2061)
QSG
English
QSG_Doro_2424_en_A3(A7)_v20(2041,2051,2061)
www.doro.com



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