Rabo Print Shop User Guide
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User Guide Rabo Print Shop Online Ordering Site for Rabobank Marketing Materials Rabobank.CentralCoastPrinting.com Contents About the System............................................................................................................................ 3 Sign In.................................................................................................................................................. 4 Home Screen..................................................................................................................................... 5 Ordering Marketing Collateral.................................................................................................... 6 Personalized Collateral.................................................................................................................. 7 Ad Requests....................................................................................................................................... 8 Shopping Cart & Checkout.......................................................................................................... 9 Custom Design Requests.............................................................................................................. 10 Rabo Print Shop User Guide 2 About This System The Rabo Print Shop is the online ordering system for Rabobank, N.A. marketing materials. The purpose of this system is to provide marketing support for Rabobank employees and to streamline the ordering process. The system can be accessed via web browser by visiting www.Rabobank.CentralCoastPrinting.com. Employees can request access by visiting the site. Items available through the Rabo Print Shop include: Branch Collateral • Product Brochures • Disclosures • Sales Tools • Invitations and Announcements • Posters and Flyers • Teller Mats and Buck Slips • Banners and Window Clings Personalized Collateral • Personalized Flyers and Postcards • Thank You Cards Ad Requests • Sponsor Ads for Publications and Events Custom Requests • Request Custom Marketing Materials not listed on ordering site Rabo Print Shop User Guide 3 Sign In Employees can request access to the Rabo Print Shop by visiting www.Rabobank.CentralCoastPrinting.com. Once access is granted, you will be sent a user name and password. Using a web browser, go to www.Rabobank.CentralCoastPrinting.com to sign in. If you have forgotten your password, click on ‘Forgot your password?’ and a link to reset will be emailed to you. Request access Enter User Name and Password Rabo Print Shop User Guide 4 Home Screen After signing in, you will be taken to the Home Screen. Items on the ordering site are organized by categories. Below is a brief description of the contents of each category: If you can’t find what you’re looking for, use the Search function to find items by name or description. View the User Guide for help Personal Banking: Collateral items related to Personal Banking products (brochures, flyers, etc.) Business Banking: Collateral items related to Business Banking products (brochures, flyers, banker bios, etc.) Food & Agribusiness: Collateral items related to Food & Ag products (brochures, flyers, etc.) Wealth Management: Collateral items related to Wealth Management products (brochures, flyers, banker bios, etc.) Treasury Management: Collateral items related to Treasury Management products (brochures, flyers, etc.) Equipment Leasing: Collateral items related to Equipment Leasing products (brochures, flyers, etc.) Branch Promotional Materials: Marketing items used in branch such as posters, flyers, teller mats, buck slips, banners, window clings Disclosures: New account disclosures Event Equipment: Items to be used at events such as pull up banners, generic sponsor banners Seasonal & Other Items: Holiday cards, presentation folders, stationery/letterhead, etc. Personalized Collateral: Personalized collateral items such as mortgage flyers, business flyers, postcards, etc. Ad Requests: Requests for event and sponsor ads for publication Rabo Print Shop User Guide 5 Ordering Marketing Collateral To view the items in a category, click the category of your choice on the Home Screen and you will be shown available items in list format. Click on individual items to see their details or add to cart. Click the item name or + to view item details or add to cart. Select the quantity you would like and click Add to Cart. Please note: the quantity refers to amount of bundles, not individual items. Rabo Print Shop User Guide 6 Personalized Collateral To create personalized marketing collateral, identify the item you would like then click ‘Place an Order’. You will be taken to the customization screen to select your personal details. Once personal details are selected, you must view and approve the proof before adding the item to your cart. 1. Select the quantity you would like. 2. Select the user for whom the item will be customized. 3. Select the branch location to be listed for the user. 4. View the proof and review for accuracy. 5. Acknowledge that proof is accurate. 6. Add item to cart. Rabo Print Shop User Guide 7 Ad Requests You can create ads for events and sponsorships, based on standard ad sizes. Identify the ad size and orientation you require then click ‘Place an Order’. You will be taken to the customization screen to select the ad details. Once details are selected, you must view and approve the proof before adding the item to your cart. If you require an ad that is not one of the standard sizes available on the site, please complete a Custom Design Request. 1. Select the user or branch for whom the item will be customized. 2. Select the image you would like on the ad. 3. View the proof and review for accuracy. 4. Acknowledge that proof is accurate. 5. Add item to cart. Rabo Print Shop User Guide 8 Shopping Cart & Checkout Review and place your order. 1. Review your order. 2. Split Order: if you would like to save some items for a future order, you may split the order here. 3. Select your shipping address. 4. Ignore this section. 5. Enter the cost center to be billed. 6. Submit your order. Rabo Print Shop User Guide 9 Custom Design Request You may submit a Custom Design Request for ads or other custom items you do not see elsewhere on this site. Complete the Custom Design Request Form and allow up to two weeks for completion and delivery. 1. Enter details for request. 2. Remember to allow up to two weeks for request to be completed. 3. Include as much detail as possible for the request. 4.Submit your request. Rabo Print Shop User Guide 10
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