SF Certification Guide
certification-guide
certification-guide
certification-guide
certification-guide
certification-guide
User Manual: Pdf
Open the PDF directly: View PDF 
.
Page Count: 49
SALESFORCE MADE SIMPLE
A GUIDE TO CERTIFICATION PATHS
Salesforce Certication is the ultimate benchmark that recognizes the skills,
expertise, and real-world know-how of today’s cloud specialists. Are you an
Administrator who keeps Salesforce running smoothly, or Developer who
builds new apps to customize and extend capabilities? Perhaps you’re an
Implementation Expert or Marketing Specialist responsible for ensur-
ing the right solutions are deployed for maximum eectiveness. Or
are you an Architect who masterminds high-performance techni-
cal frameworks?
Whatever your role, achieving your goals starts with getting
Salesforce Certied. This guide will help you get there.
START HERE. GO ANYWHERE.
ROLES
CERTIFICATIONS
Training
resources
100+
25
6
Commerce Cloud Digital Developer
Platform Developer I
Platform Developer II
certification tracks
Administrator
Advanced Administrator
Platform App Builder
Community Cloud Consultant
Field Service Lightning Consultant
Marketing Cloud Consultant
Pardot Consultant
Sales Cloud Consultant
Service Cloud Consultant
Commerce Cloud Digital Developer
Platform Developer I
Platform Developer II
CPQ Specialist
Marketing Cloud Email Specialist
Marketing Cloud Social Specialist
Pardot Specialist
Application Architect
Data Architecture and Management Designer
Development Lifecycle and Deployment Designer
Identity and Access Management Designer
Integration Architecture Designer
Mobile Solutions Architecture Designer
Sharing and Visibility Designer
System Architect
Technical Architect
C
O
N
S
U
L
T
A
N
T
S
S
P
E
C
I
A
L
I
S
T
S
A
D
M
I
N
I
S
T
R
A
T
O
R
S
A
P
P
B
U
I
L
D
E
R
S
A
R
C
H
I
T
E
C
T
S
D
E
V
E
L
O
P
E
R
S
A
D
M
I
N
I
S
T
R
A
T
O
R
S
ADMINISTRATOR TRACK
CERTIFICATION PATH
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
• Take Administration Essentials for New Admins (ADM201)
or Administration Essentials for New Admins Plus
or Administration Essentials for New Admins Evening
Course (ADM201E)
• Tap into these
Get ready for your exam:
• Take
Administrator (CRT101)
• Download the
Time
Commitment
Trailhead
ADMINISTRATOR
should understand to pass the exam:
Certified Administrator None
Certified Advanced Administrator
Certified Platform App Builder
• Use our
• Join our
PREREQUISITE CERTIFICATIONS
ADMINISTRATOR TRACK
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Administrator Certified Administrator
Certified Advanced Administrator
Certified Platform App Builder
Add to your skill set:
• Take Administration Essentials for
• Tap into these
Get ready for your exam:
• Take
Administrator (CRT211)
• Download the
• Get our Preparation Cheat Sheets
Time
Commitment
ADVANCED ADMINISTRATOR
should understand to pass the exam:
Cloud apps
• Use our
• Join our
PREREQUISITE CERTIFICATIONS
CERTIFICATION PATH
Trailhead
5 Days
5 Days
15 Days
30 days, (1-2 hrs/day)
5 Days
1 Day
1 Day
ADMINISTRATOR TRACK
CERTIFIED ADVANCED
ADMINISTRATOR
UNDERSTAND THE BASICS
Certification Trailmix
Managing Users and Troubleshooting
Login Issues
Join Our Trailblazer Community
CERTIFIED
ADMINISTRATOR
UNDERSTAND THE BASICS
Watch Our Getting Started Videos
Certification Trailmix
Getting Started: Navigating Salesforce
Getting a Head Start with Chatter
Using Salesforce1
Getting Started with Managing Data
Getting Started with Reports and Dashboards
Getting Started: Administering Salesforce
Join Our Trailblazer Community
SHARPEN YOUR SKILLS
Administration Essentials for New Admins
(ADM201)
Administration Essentials for New Admins
Plus Certification (ADM201C)
Administration Essentials for New Admins
Evening Course (ADM201E)
Salesforce Proficiency Pack for
Administrators (SPP201)
Administrative Essentials for New
Admins in Lightning Experience (ADX201)
Reporting Fundamentals (RPT101)
Reporting Fundamentals in Lightning
Experience (RPX101)
SHARPEN YOUR SKILLS
Administration Essentials for Experienced
Admins (ADM211)
Certification Preparation for Advanced
Administrator (CRT211)
Administration Essentials for Experienced
Admins
PREP AND STUDY
Certification Preparation for
Administrator (CRT101)
Download the Certification
Exam Guide
PREP AND STUDY
Download the Certification
Exam Guide
ADMINISTRATOR RESOURCES
1.5 Hrs
35 Hrs
20 Min
33 Min
3 Min
28 Min
28 Min
50 Min
39 Hrs
13 Min
5 Days
1 Day
4.5 Hrs
1 Day
30 Min
30 Min
Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
A
P
P
B
U
I
L
D
E
R
S
APP BUILDER TRACK
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Administrator
Certified Advanced Administrator
Certified Platform App Builder
Add to your skill set:
• Take
App Builders (DEV402)
• Tap into these Trailhead and
Get ready for your exam:
• Take
Platform App Builder (CRT402)
• Download our Exam Guide
• Get our Preparation Cheat Sheets
Time
Commitment
PLATFORM APP BUILDER
should understand to pass the exam:
• Designing reports and dashboards
• Use our
• Join our
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Trailhead
APP BUILDER TRACK
UNDERSTAND THE BASICS
Certification Trailmix
Which Automation Tool Do I Choose?
Order of Execution of a Save
Who sees What?
Join Our Trailblazer Community
CERTIFIED
PLATFORM
APP BUILDER
SHARPEN YOUR SKILLS
Declarative Development for Platform
App Builders (DEV402)
Certification Preparation for Platform App
Builder (CRT402)
Build the Battle Station App
Build a Suggestion Box App
Building Applications with Force.com Part 1
Building Applications with Force.com Part 2
34 Hrs
30 Min
15 Min
1 Hr
5 Days
1 Day
2.5 Hrs
2 Hrs
3 Hrs
3.5 Hrs
30 Min
20 Min
30 Min
30 Min
PREP AND STUDY
Cheat Sheet: Formulas
Cheat Sheet: Business Process Automation
Cheat Sheet: Security for Admins
Download the Certification Exam Guide
APP BUILDER RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
A
R
C
H
I
T
E
C
T
S
You progress by building your skills and knowledge in
SALESFORCE ARCHITECT JOURNEY
YOUR JOURNEY TO THE SUMMIT
Technical Architect
Domain Architect
Certified
Technical Architect**
Certified
System
Architect*
Certified
Application
Architect*
Certified Development Lifecycle
and Deployment Designer
Certified Identity and Access
Management Designer
Certified Integration Architecture Designer
Certified Platform Developer I
Certified Mobile Solutions Architecture Designer
(Optional)
Certified Data Architecture
and Management Designer
Certified Sharing and
Visibility Designer
Certified Platform Developer I
Certified Platform App Builder
Certified Community Cloud Consultant
(Optional)
Certified Administrator (Optional)
Specializations
* Credential earned upon completion of
exams within the specializations tier,
no additional exam requirements.
** Credential earned upon successful
completion of the Domain Architect
tier and Review Board.
SALESFORCE ARCHITECT JOURNEY
Related
Certification
OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Get ready for your exam:
• Download the
• Join our
ARCHITECT TRACK
APPLICATION ARCHITECT
System Architect
Technical Architect
CERTIFICATION PATH
Data Architecture and
Management Designer
Sharing and Visibility Designer
Add to your skill set:
training guides
Platform Developer I
Platform App Builder
RELATED CERTIFICATIONS
Application Architect
PREREQUISITE CERTIFICATIONS
you should understand to pass
the exam:
patterns and key limits
strategies
•
• Able to design a data and sharing model
• Understanding strategies to build an
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Get ready for your exam:
• Download the
• Use our
• Join our
DATA ARCHITECTURE AND MANAGEMENT
DESIGNER
ARCHITECT TRACK
RELATED CERTIFICATIONS
Certified Data Architecture
and Management Designer
Certified Integration
Architecture Designer
Certified Development Lifecycle
and Deployment Designer
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Add to your skill set:
and Management Designer
ARCHITECT TRACK
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
Development
Time
Commitment
DEVELOPMENT LIFECYCLE AND
DEPLOYMENT DESIGNER
Certified Data Architecture
and Management Designer
Certified Integration
Architecture Designer
Certified Development Lifecycle
and Deployment Designer
Get ready for your exam:
• Download the
• Use our
Trailhead trails
• Join our
you should understand to pass
the exam:
and
methodologies
and
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
you should understand to pass
the exam:
• Awareness of when to use IDP initiated
• Understanding of how trust is established
Provider
• Able to determine the general identity
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Sharing and Visibility Designer
Mobile Solutions
Architecture Designer
Identity and Access
Management Designer
Get ready for your exam:
• Download the
• Use our
• Join our
ARCHITECT TRACK
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Add to your skill set:
Identity and
IDENTITY AND ACCESS MANAGEMENT DESIGNER
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
INTEGRATION ARCHITECTURE DESIGNER
Get ready for your exam:
• Download the
• Use our
• Join our
you should understand to pass
the exam:
• Thorough understanding of web
solutions using the appropriate API
• Understanding data migration
integration patterns used on the
• Understanding patterns and
ARCHITECT TRACK
RELATED CERTIFICATIONS
Certified Data Architecture
and Management Designer
Certified Integration
Architecture Designer
Certified Development Lifecycle
and Deployment Designer
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Add to your skill set:
Integration
Guide
•
Superbadge
you should understand to pass
the exam:
and a Customer Mobile Solution
in a mobile solution and the ability to
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Sharing and Visibility Designer
Mobile Solutions
Architecture Designer
Identity and Access
Management Designer
Get ready for your exam:
• Download the
• Use our
• Join our
ARCHITECT TRACK
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Add to your skill set:
Mobile Solutions
MOBILE SOLUTIONS ARCHITECTURE DESIGNER
you should understand to pass
the exam:
based sharing rules
• Understanding of org wide defaults
• Understanding of Apex Sharing is and
when it should be used
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Sharing and Visibility Designer
Mobile Solutions
Architecture Designer
Identity and Access
Management Designer
Get ready for your exam:
• Download the
• Use our
• Join our
ARCHITECT TRACK
PREREQUISITE CERTIFICATIONS
None
CERTIFICATION PATH
Add to your skill set:
Sharing and
Visibility Designer
SHARING AND VISIBILITY DESIGNER
OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Get ready for your exam:
• Download the
• Join our
ARCHITECT TRACK
SYSTEM ARCHITECT
System Architect
Technical Architect
CERTIFICATION PATH
Development Lifecycle and
Deployment Designer
Identity and Access Management Designer
Add to your skill set:
training guides
Integration Architecture Designer
Platform Developer I
RELATED CERTIFICATIONS
Application Architect
PREREQUISITE CERTIFICATIONS
you should understand to pass
the exam:
solution that may span multiple
to ensure the delivery of highly
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Get ready for your exam:
• Download the
Trailhead trails
• Join our
ARCHITECT TRACK
TECHNICAL ARCHITECT
Development Lifecycle and
Deployment Designer
Platform Developer I
Identity and Access
Management Designer
Sharing and Visibility Designer
Application Architect
Integration Architecture
Designer System Architect
Technical Architect
Data Architecture and
Management Design
Platform App Builder
Mobile Solutions Architecture
Designer
CERTIFICATION PATH
PREREQUISITE CERTIFICATIONS
Application Architect
System Architect
Add to your skill set:
ARCHITECT TRACK
CERTIFIED DEVELOPMENT
LIFECYCLE AND
DEPLOYMENT DESIGNER
UNDERSTAND THE BASICS
Introduction to the Force.com
Development Lifecycle
Introduction to Application
Lifecycle Management
Planning Your Production
Deployment
Join our Trailblazer Community
PREP AND STUDY
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Development Lifecycle
and Deployment Designer
Resource Guide
1 hr
20 min
20 min
10+ days 30 min
CERTIFIED DATA
ARCHITECTURE AND
MANAGEMENT DESIGNER
UNDERSTAND THE BASICS
Best Practices for Deployments
with Large Data Volumes
Managing Large Data Volumes
Extreme Force.com Data Loading
Part 1: Tune Your Data Model
Join our Trailblazer Community
PREP AND STUDY
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Data Architecture and Management
Designer Resource Guide
1 hr
52 min
3 min
30 min
10+ days
SHARPEN YOUR SKILLS
Identity and Access Management
Designer Resource Guide
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED IDENTITY AND
ACCESS MANAGEMENT
DESIGNER
UNDERSTAND THE BASICS
Architect Core Resources
Digging Deeper Into OAuth
Login Flows
Join Our Trailblazer Community
4.25 days
2 hrs
2 hrs
10+ days 30 min
ARCHITECT RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
ARCHITECT TRACK
SHARPEN YOUR SKILLS
Integration Architecture Designer
Resource Guide
Data Integration Specialist
Superbadge
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED INTEGRATION
ARCHITECTURE DESIGNER
UNDERSTAND THE BASICS
Integrating with the Force.com
Platform
Integration
Integration Workbook
Join our Trailblazer Community
10 min
2 min
1 hr
10+ days
8-15 hrs
30 min`
SHARPEN YOUR SKILLS
Mobile Solutions Architecture
Designer Resource Guide
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED MOBILE
SOLUTIONS ARCHITECTURE
DESIGNER
UNDERSTAND THE BASICS
Architect Core Resources
App Cloud Mobile Overview
Lightning Experience Development
Join Our Trailblazer Community
4.25 days
1.5 hrs
20 min
10+ days 30 min`
SHARPEN YOUR SKILLS
Sharing and Visibility Designer
Resource Guide
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED SHARING AND
VISIBILITY DESIGNER
UNDERSTAND THE BASICS
Architect Core Resources
Introducing SOAP API
Introducing Apex
Designing Record Access for
Enterprise Scale
Sharing Architecture
Join Our Trailblazer Community
4.25 days
2 hrs
2 hrs
2 hrs
1.5 hrs
10+ days 30 min`
ARCHITECT RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
PREP AND STUDY
Download the Salesforce Certified
Technical Architect Exam Guide
Download the Salesforce Certified
Development Lifecycle and Deployment
Designer Exam Guide
Download the Salesforce Certified
Integration Architecture Exam Guide
Download the Salesforce Certified Data
Architecture and Management Exam Guide
Download the Salesforce Certied Identity and
Access Management Designer Exam Guide
Download the Salesforce Certified Sharing
and Visibility Designer Exam Guide
Download the Salesforce Certified Mobile
Solutions Architecture Designer Exam Guide
SHARPEN YOUR SKILLS
Join Our Trailblazer Community
CERTIFIED TECHNICAL
ARCHITECT
UNDERSTAND THE BASICS
Architect Core Resources
Best Practices for Deployments
with Large Data Volumes
Integration Patterns and Practices
4.25 days
15 min
30 min
30 min
30 min
30 min
30 min
30 min
30 min
30 min
ARCHITECT TRACK
SHARPEN YOUR SKILLS
Application Architect
Resource Guide
SHARPEN YOUR SKILLS
System Architect Resource Guide
PREP AND STUDY
Download the Certification Exam Guide
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED APPLICATION
ARCHITECT
CERTIFIED SYSTEM
ARCHITECT
UNDERSTAND THE BASICS
Join Our Trailblazer Community
UNDERSTAND THE BASICS
Join Our Trailblazer Community
10+ days
10+ days
30 min`
30 min`
ARCHITECT RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
C
O
N
S
U
L
T
A
N
T
S
COMMUNITY CLOUD CONSULTANT
CONSULTANT TRACK
the exam:
• Determining the steps to install and set
• Understanding the steps to set up
• Explaining Community moderation
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
•
• Take Get Started with Communities
(ADM271)
Get ready for your exam:
• Take
Community Cloud Consultants (CRT271)
• Download the
• Use our
• Join our
PREREQUISITE CERTIFICATIONS RELATED CERTIFICATIONS
Certified Community
Cloud Consultant
Certified Marketing Cloud
Consultant
Certified Administrator
CERTIFICATION PATH
Time
Commitment
Trailhead
FIELD SERVICE LIGHTNING CONSULTANT
CONSULTANT TRACK
should understand to pass the exam:
• Determine how to build work order
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
• Take
Get ready for your exam:
• Download the
• Use our
• Join our
PREREQUISITE CERTIFICATIONS RELATED CERTIFICATIONS
Certified Community
Cloud Consultant
Field Service Lightning
Consultant
Certified Sales Cloud
Consultant Certified Administrator
Certified Service Cloud Consultant
CERTIFICATION PATH
Time
Commitment
Trailhead
MARKETING CLOUD CONSULTANT
CONSULTANT TRACK
you should understand to pass the exam:
administration
• Troubleshooting and solving platform
issues
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
with Marketing Cloud
• Take Journey Builder 101 (JB101)
• Take
• Take Marketing Cloud Implementation
Time
Commitment
Get ready for your exam:
• Download the
• Use our
• Join our
PREREQUISITE CERTIFICATIONS RELATED CERTIFICATIONS
Certified Marketing Cloud
Consultant
Certified Marketing Cloud
Email Specialist
Certified Marketing Cloud Email Specialist
CERTIFICATION PATH
Trailhead
PARDOT CONSULTANT
CONSULTANT TRACK
you should understand to pass the exam:
Integration
• Building emails, forms, and automation tools
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
Time
Commitment
Certified Pardot Specialist
Get ready for your exam:
• Take
Consultant (CRT160)
• Download the
• Tap into these digital learning
• Join our
PREREQUISITE CERTIFICATIONS RELATED CERTIFICATIONS
Certified Pardot Consultant
Certified Pardot Specialist
CERTIFICATION PATH
Trailhead
CONSULTANT TRACK
should understand to pass the exam:
• Designing Sales and Marketing solutions to
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Certified Administrator
Get ready for your exam:
• Take
• Download the
• Use our
• Join our
PREREQUISITE CERTIFICATIONS
SALES CLOUD CONSULTANT
RELATED CERTIFICATIONS
Certified Sales Cloud Consultant
Certified Service Cloud Consultant
Add to your skill set:
• Take
• Use our
CERTIFICATION PATH
Trailhead
SERVICE CLOUD CONSULTANT
CONSULTANT TRACK
you should understand to pass the exam:
make use
EXAM OVERVIEW
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Time
Commitment
Certified Administrator
• Tap into these Trailhead and
• Join our
PREREQUISITE CERTIFICATIONS RELATED CERTIFICATIONS
Certified Service Cloud Consultant
Certified Sales Cloud Consultant
Add to your skill set:
• Take
• Use our
Get ready for your exam:
• Take
Cloud Consultant (CRT261)
• Download the
CERTIFICATION PATH
Trailhead
CONSULTANT TRACK
CERTIFIED
COMMUNITY CLOUD
CONSULTANT
CERTIFIED
FIELD SERVICE
LIGHTNING
CONSULTANT
UNDERSTAND THE BASICS
Join Our Trailblazer Community
UNDERSTAND THE BASICS
Join Our Trailblazer Community
PREP AND STUDY
Certification Preparation for Community
Cloud Consultants (CRT271)
Download the Certification Exam Guide
PREP AND STUDY
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Expand Your Reach with
Communities
Get Started with Communities
(ADM271)
SHARPEN YOUR SKILLS
Implementing Field Service Lightning
(FSL201)
1 day
30 min
30 min
9 hrs 40 mins
1 day
3 days
CONSULTANT RESOURCES
CERTIFIED
MARKETING CLOUD
CONSULTANT
UNDERSTAND THE BASICS
Join Our Trailblazer Community
PREP AND STUDY
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Personalize Your Customer
Journeys with Marketing Cloud
Journey Builder 101 (JB101)
Marketing Cloud Connect
Essentials (MCC201)
Marketing Cloud Implementation
Workshop (MCI101)
30 min2 hrs 55 mins
1 day
4 days
3 days
Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
PREP AND STUDY
Certification Preparation for
Pardot Consultant (CRT 160)
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Pardot: Automating Business Process
Pardot: Connectors
Tracking Opt-in by Country
Submissions vs. Conversions
Content Reporting
Conversions Reporting
Landing Page Reporting
Prospect Lifecycle Reporting
Individual Prospect Lifecycle
Report Overview
Advanced Email Analytics Overview
Wistia Connector Overview
Data.com Connector
FullContact Social Profile Lookup
Connector Overview
Webex Connector Overview
Why Can’t I Log In?
Testing with Email Flow
Email Reporting
Automated Lead Scoring and Grading
Pardot Campaigns vs. Salesforce
Campaigns
Automation Rules vs. Completion
Actions
Automation Rules vs. Segmentation
Rules
CERTIFIED PARDOT
CONSULTANT
UNDERSTAND THE BASICS
Pardot: Overview
Pardot: Administrative User
Pardot: Managing Content
Pardot: Lead Generation
Pardot: Lead Qualification
Pardot Permission-Based
Marketing Policy
Maintaining Compliance While
Maintaizning Lead Generation
Introduction to Forms
Geting Started with Email
Authentication
Salesforce Connector Introduction
Filters Overview
Prospect Audits Overview
Form Reporting Overview
Getting Started with the Salesforce
Connector
Handling Opportunities in Pardot
Salesforce Campaigns Overview
Getting Started with Email Flow
Salesforce Connector Setup Guide
The Complete Guide to
Lead Nurturing
Join Our Trailblazer Community
1.4 hrs
35 min
1.5 hrs
1.8 hrs
1.1 hrs
1 min
2 min
1 min
1 min
1 min
10 min
10 min
10 min
5 min
15 min
10 min
10 min
5 min
20 min
5 Days (3 hrs/day)
30 min
1.5 hrs
1.2 hrs
10 min
5 min
10 min
5 min
5 min
15 min
10 min
20 min
10 min
10 min
10 min
10 min
10 min
10 min
15 min
20 min
2 min
2 min
2 min
CONSULTANT TRACK
CONSULTANT RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
CONSULTANT RESOURCES
CONSULTANT TRACK
CERTIFIED
SALES CLOUD
CONSULTANT
UNDERSTAND THE BASICS
Implementing Sales and Marketing
Setting Up and Building Communities
Setting Up Collaborative Forecasts
Configuring Salesforce for Outlook
Getting a Head Start with Chatter
Getting Started with Data.com
Getting Started with Work.com
Using Salesforce 1
Getting Started Using Sales Cloud
Join Our Trailblazer Community
PREP AND STUDY
Certification Preparation for Sales Cloud
Consultant (CRT251)
Preparing for the Certified Sales Cloud
Consultant Exam
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Implementation Guide:
A Guide to Sharing Architecture
Implementation Guide:
Campaign Management
Implementation Guide:
Deploying Territory Management
Implementation Guide:
Implementing Person Accounts
Implementation Guide: International
Organizations: Using Multiple Currencies
Decision Guide: Territory Management
Sales Cloud Administration: Products,
Quotes, Orders, and Collaborative
Forecasts (ADM251)
Sales Cloud Training For Sales Managers
in Lightning Experience (SLX201)
PREP AND STUDY
Certification Preparation for Service
Cloud Consultant (CRT261)
Preparing for the Certified Service Cloud
Consultant Exam
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Keep Customers Happy with
Service Cloud
Service Cloud Administration
(ADM261)
Administration Essentials for
the Service Cloud
CERTIFIED
SERVICE CLOUD
CONSULTANT
UNDERSTAND THE BASICS
Implementing Case Management
Across Channels
Implementing Salesforce Knowledge
Setting Up and Building Communities
Getting Started using Service Cloud
Service Cloud Basics
Join Our Trailblazer Community
2.2 hrs
1.6 hrs
50 min
34 min
2 hrs
1.5 hrs
50 min
45 min
29 min
32 min
16 min
3 min
2 min
29 min
1 day
4 min
30 min
1 day
6 min
30 min
11 hrs 30 mins
2 days
57 min
15 min
40 min
1 hr
30 min
15 min
20 min
1 day
1 day
Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
D
E
V
E
L
O
P
E
R
S
DEVELOPER TRACK
CERTIFICATION PATH
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Platform Developer I
Commerce Cloud Digital Developer
Certified Platform Developer II
Add to your skill set:
• Take Getting Started with Demandware (GEN 001)
• Take
• Take Developing for Digital I (DEV 101)
• Take Developing for Digital II (DEV 201)
Get ready for your exam:
• Download the
Time
Commitment
should understand to pass the exam:
UX Studio and the sandbox environment
COMMERCE CLOUD DIGITAL DEVELOPER
• Join our
• An username and
To obtain access to the Xchange Community, please
contact your Commerce Cloud Account Manager.
Trailhead
None
PREREQUISITE CERTIFICATIONS
DEVELOPER TRACK
CERTIFICATION PATH
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Platform Developer I
Certified Platform Developer II
Commerce Cloud Digital Developer
Add to your skill set:
• Take
• Tap into these Trailhead and
Get ready for your exam:
• Take
• Download the
• Get our Preparation Cheat Sheets
• Tap into these digital learning modules
Time
Commitment
should understand to pass the exam:
• Designing reports and dashboards
PLATFORM DEVELOPER I
• Use our
• Join our
Trailhead
None
PREREQUISITE CERTIFICATIONS
DEVELOPER TRACK
CERTIFICATION PATH
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Add to your skill set:
• Tap into these Trailhead and
Time
Commitment
should understand to pass the exam:
• Designing, developing, testing, and deploying
PLATFORM DEVELOPER II
Certified Platform Developer I Certified Platform Developer I
Certified Platform Developer II
Get ready for your exam:
• Download the
• Get our Preparation Cheat Sheets
• Use our
• Tap into these Trailhead and
• Join our
PREREQUISITE CERTIFICATIONS
Trailhead
Commerce Cloud Digital Developer
DEVELOPER TRACK
DEVELOPER RESOURCES
CERTIFIED PLATFORM
DEVELOPER I
UNDERSTAND THE BASICS
Certification Trailmix
Guide to Limits
Order of Execution of a Save
Development Lifecycle management
Get Started with Visualforce
PREP AND STUDY
Certification Preparation for Platform
Developer I (CRT450)
Cheat Sheet: Apex Code
Cheat Sheet: Visualforce
Download the Certification Exam Guide
Creating Lightning Components
Visualforce Controllers
SHARPEN YOUR SKILLS
Programmatic Development Using
Apex and Visualforce (DEV450)
Build a Conference
Management App
Build a Visualforce App
Apex
26 hrs
2 min
6 min
1.5 hr
22 min
5 days
3.7 hrs
50 min
5.75 hrs
1 day
15 min
10 min
30 min
1 hr
2 hrs
SHARPEN YOUR SKILLS
Getting Started with Demandware
(GEN001)
Demandware Platform Architecture
Overview (DEV001)
Developing for Digital I (DEV101)
Developing for Digital II (DEV201)
PREP AND STUDY
Download the Certification Exam Guide
CERTIFIED COMMERCE
CLOUD DIGITAL
DEVELOPER
UNDERSTAND THE BASICS
Join Our Trailblazer Community
An Xchange Community username
and password is needed to access the
Exchange Community.
To obtain access to the Xchange Community, please
contact your Commerce Cloud Account Manager.
3 days
3 days
5 days
5 days
30 min`
Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
DEVELOPER TRACK
PREP AND STUDY
Cheat Sheet: Lightning UI
Cheat Sheet: Rest API
Cheat Sheet: Soap API
Cheat Sheet: Security for Developers
Cheat Sheet: Search and Query Optimization
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Lightning App with SLDS
Visualforce with SLDS
Build a Geolocation App
Build a Conference
Management App
CERTIFIED PLATFORM
DEVELOPER II
UNDERSTAND THE BASICS
Certification Trailmix
Compound Fields
A Guide to Sharing Architecture
Visualforce Performance
Best Practices for Deployments
with Large Data Volumes
Order of Execution of a Save
Integrating with SOAP API
Introduction to the REST API
61 hrs
1.5 min
36 min
1 min
1.5 min
6 min
1 hr
45 min
10 min
12 min
12 min
6 min
8 min
30 min
50 min
50 min
1.2 hrs
3.6 hrs
DEVELOPER RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
S
P
E
C
I
A
L
I
S
T
S
CERTIFICATION PATH
PREREQUISITES: EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
CPQ Specialist
Marketing Cloud Email Specialist
Pardot Specialist
None
should understand to pass the exam:
• Build solutions to support business
issues
• Generate renewal and amendment
types, and page layouts
Add to your skill set:
• Take
New Administrators (CPQ201)
• Take
Get ready for your exam:
• Download the
• Review Knowledge Base Study Materials
Time
Commitment
CPQ SPECIALIST
• Tap into these digital learning
• Join our
Trailhead
SPECIALIST TRACK
CERTIFICATION PATH
PREREQUISITES: EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Marketing Cloud
Email Specialist
Certified Marketing Cloud
Social Specialist None
you should understand to pass
the exam:
• Building relational data models
• Sending emails via Email app
sending methods
platform issues
marketing terminology and best
Add to your skill set:
• Journeys with
Marketing Cloud
• Take Essentials for Marketing Cloud Email
Marketers (EEB101)
• Take Content Builder Essentials for the
Get ready for your exam:
• Download the
Time
Commitment
MARKETING CLOUD EMAIL SPECIALIST
• Tap into these digital learning
• Join our
Trailhead
SPECIALIST TRACK
CERTIFICATION PATH
PREREQUISITES: EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Marketing Cloud
Social Specialist
Certified Marketing Cloud
Email Specialist None
you should understand to pass
the exam:
tools like Publish, Engage, and
platform issues
Time
Commitment
MARKETING CLOUD SOCIAL SPECIALIST
Add to your skill set:
• Take
•
with Marketing Cloud
• Tap into these digital learning
• Join our
Get ready for your exam:
• Download the
SPECIALIST TRACK
Trailhead
CERTIFICATION PATH
PREREQUISITES:
EXAM OVERVIEW RELATED CERTIFICATIONS
UNDERSTAND THE BASICSSTART SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Certified Pardot Specialist
Certified Pardot Consultant
None
you should understand to pass
the exam:
• Being familiar with native
integrations and the options
• Building marketing assets like email
templates and forms
platform issues
Time
Commitment
PARDOT SPECIALIST
Add to your skill set:
• Tap into these
• Tap into these digital learning
• Join our
Get ready for your exam:
• Take
• Download the
SPECIALIST TRACK
Trailhead
2 hrs 55 mins
2 days
1 day
4 days
SPECIALIST TRACK
CERTIFIED
MARKETING CLOUD
EMAIL SPECIALIST
UNDERSTAND THE BASICS
Paste Plain Text and HTML into
Content Area Boxes
Email: Send Classifications
Email Approvals
Email: Dynamic Content
Drag-and-Drop Segmentation for
Data Extensions
Automation 101: Getting Started
with Automation Studio
Email Automation: Triggered Emails
Reports 101
Join Our Trailblazer Community
PREP AND STUDY
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Personalize Your Customer
Journeys with Marketing Cloud
Essentials for Marketing Cloud Email
Marketers (EEB101)
Content Builder Essentials for the
Digital Marketer (EML101)
Marketing Cloud Connect Essentials
(MCC201)
PREP AND STUDY
Download the Certification Exam Guide
PREP AND STUDY
Download the Certification Exam Guide
Review Knowledge Base Study Materials
SHARPEN YOUR SKILLS
Personalize Your Customer
Journeys with Marketing Cloud
Social Studio 101 (SS101)
SHARPEN YOUR SKILLS
Salesforce CPQ Admin Essentials for
New Administrators (CPQ201)
Salesforce CPQ Admin Essentials for
Experienced Administrators (CPQ211)
CERTIFIED
MARKETING CLOUD
SOCIAL SPECIALIST
CERTIFIED CPQ
SPECIALIST
UNDERSTAND THE BASICS
Social Studio 101
Join Our Trailblazer Community
UNDERSTAND THE BASICS
Join Our Trailblazer Community
1.3 hrs
7 min
18 min
30 min
6 min
14 min
9 min
7 min
31 min
30 min
30 min
30 min
1-2 days
2 hrs 55 mins
1 day
2 days
4 days
SPECIALIST RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
SPECIALIST TRACK
CERTIFIED PARDOT
SPECIALIST
UNDERSTAND THE BASICS
Pardot: Overview
Pardot: Campaigns
Pardot: Administrative User
Building with Email Flow
Email Preference Center
Unsubscribe Page
Testing Emails with A/B Testing
Sending with Email Flow
How Are Prospects Scored
Visitors Report
How Does Pardot Track Activities?
How Are Prospects Converted From
Visitors?
Reviewing Prospect Audits
Filtered Activities in Pardot
Performing a Prospect Audit
Campaign Cohort Report
Campaign Reports Summary
What User Type Should I Select?
Grant Support Access to Account
Content Report
Creating Layout Templates for
Landing Pages
Forms Report
Cont. Next Page
PREP AND STUDY
Certification Preparation for Pardot
Specialist (CRT150)
Download the Certification
Exam Guide
SHARPEN YOUR SKILLS
Pardot: Lead Generation
Creating Forms
Adding Form Fields
Styling Forms
Adding Post Submission Actions
Deploying Forms
Progressive Profiling
Creating Dependent Fields
Pardot: Automating Business Process
Pardot: Nurturing Campaigns
Drip Program Overview
Drip Program Reports
Drip Program Sample Templates
Drip Program FAQ
Getting Started with the
Salesforce Connector
Handling Opportunities in Pardot
Set Pardot to Only Create Contacts
in Salesforce
Salesforce Campaigns
Tracking Opt-Ins by Country
Conversion Report
Salesforce Connector Setup Guide
Salesforce Connector Introduction
Cont. Next Page
1.4 hrs
10 min
35 min
10 min
10 min
10 min
10 min
10 min
10 min
5 min
7 min
2 min
10 min
4 min
4 min
10 min
10 min
8 min
4 min
5 min
10 min
20 min
2 min
2 days
30 min
1.8 hrs
10 min
10 min
10 min
10 min
10 min
10 min
10 min
1.5 hrs
1 hr
1 min
10 min
2 min
10 min
3 min
15 min
1 min
10 min
10 min
5 min
5 min
1 min
SPECIALIST RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
SPECIALIST TRACK
CERTIFIED PARDOT
SPECIALIST Cont.
UNDERSTAND THE BASICS
Form Troubleshooting and FAQ’s
What’s the Difference Between a
Submission and a Conversion?
Prospect Actions
Link Tracking in Emails
Getting Started with Email Flow
Reporting with Email Flow
Lead Qualification Overview
Introduction to Forms
Testing with Email Flow
Email Overview
Email Tools
Building a Great Email
Getting Started with Email
Authentication
Pardot Permission Based
Marketing Policy
Join our Trailblazer Community
SHARPEN YOUR SKILLS
Pardot Campaigns vs. Salesforce
Campaigns
Automation Rules vs. Completion Actions
Automation Rules vs. Segmentation
Rules
Completion Actions vs. Dynamic Lists
20 min
2 min
10 min
10 min
10 min
15 min
1 min
1 min
10 min
1 min
3 min
2 min
1 min
1 min
2 min
2 min
2 min
2 min
SPECIALIST RESOURCES Digital LearningExpert-Led Training Reference Materials
Video Communities
Trailhead
