Software Matrix2012

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Software Matrix
Name of Company

Contact Info
1) What is the name of
your company’s practice
management software?
2) Does your product
have the following
features:
Billing?
Dashboard
capabilities?
Documentation?

Accu-Med
BMS Practice
Technology Solutions
Solutions
Milford, Ohio
Upland, Calif
(800) 777-9141
(800) 478-2778
www.accu-med.com www.bmsreimbursement.com

Hands On Technology Inc
MediServe
Westmont, Ill
Chandler, Ariz
(866) 562-8413
(480) 831-7800
www.rehabsoftware.com www.mediserveattain.com

MPN Software
Systems
Saddle River, NJ
(800) 966-1462
www.ineedeclipse.com

Connections Therapy
Management

RevFlow

Clinicient Insight

TheraOffice

MediServe Attain

Eclipse

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x
x

x
x

x
x

x
x

x
x

x
x

Management reports?
Patient evaluations?
Patient/physician/
insurer letters?
Outcomes reporting?
Scheduling?
Voice recognition?

Other?

Clinicient
Portland, Ore
(877) 312-6494
www.clinicient.com

x

x

x

x

x

x

x
x

x
x

x
x

x
x

x
x

x (can be created)
x
x (with Dragon Dictator)

Free faxing and document
storage, task management, automated coding,
Medicare compliance
alerts, practice-management consulting

Time clock/payroll
tracking, mileage tracking, data export to thirdparty software

Pay reminders, automated patient phone,
text, e-mail reminders,
track authorization

Windows XP, Windows
Vista, Windows 7 Home or Professional
edition

Windows

All

Windows-based

Entirely Web-based,
including iPhone and
iPad apps

Windows

The entire app is
Web-based.

Software is a 100%
Web-based, zero footprint application.

Yes, all

Anticipated Q1 2012

Yes, MediServe Attain is
100% Web-accessible.

Yes

5) Does the product offer
cloud computing?

Yes

Yes

Yes

Anticipated Q1 2012

Yes

For specific features,
yes

6) What service support
options are available?

Unlimited support toll-free phone, online
chat, and email

Service/support training
is included in the cost.

We provide 24/7
customer support.

Subscription or
pay-per-call.

3) Which operating
systems are
supported?
4) Are there any Webaccessible features?

Free support is included. Phone, email, remote, fax

7) Is this product
HIPAA compliant
(if applicable)?

Yes

Yes

Yes

Yes

Yes

Yes. And since it is
CCHIT certified as an
ONC-ATCB Complete
EHR, you don’t have to
take our word for it.

8) Are upgrades/updates
included?

Yes

Yes

Yes, free with service.

Yes

Yes, upgrades are
seamlessly
implemented.

With a subscription.

$0 implementation/setup
fee, $0 license fee, $0
initial training, $275 per
facility/clinic per month,
unlimited number of users,
unlimited number of computers, free 30-day trial

Fee add-on to revenue
cycle management
services

Monthly subscription

Subscription licensing

See
www.mediservattain.com
for details.

Pricing begins at
$1,995.

Yes, depending on modules purchased. Ranges
from $300 to $875.

See mediserveattain.
com for details.

No, but there are training fees. Fees vary
depending on whether
they are in-office or
over the Internet.

9) What is the pricing
structure?

10) Is there a setup fee?
If so, what is it?

No

Documentation setup is
$2,000 (one-time fee).

Yes, it varies according
to the size of the organizations, the number of
users, and the software
package used.

11) How does this
software help PTs
run a more efficient
practice?

Comprehensive scheduling and planning to
maximize efficiency and
control costs; Webbased access to simplify
deployment and minimize
hardware requirements;
enforced billing and
regulatory compliance
that ensures accurate
data; custom configuration that adapts for SNF,
outpatient, home health,
and hospital.

RevFlow provides an
end-to-end solution
for patient scheduling,
therapy-specific clinical
documentation, document
management, and revenue cycle management
services. Resources are
deployed via computer and
iPad. A seamless approach
matches an outsourced
billing solution with
therapy-specific patientmanagement technologies.

We’ve worked with the
For the rehabilitation industry,
Because this system
top rehabilitation providTheraOffice is the choice
offers EMR software and
ers across the country.
integrated, user-friendly pracbilling in one solution, PTs
tice management software MediServe Attain’s affordcan be paid faster and
able all-in-one solution
solution. TheraOffice empowtypically a higher payment
allows claims status
ers clients to improve their
per visit. Our customers
and billing dashboards
business processes, clinical
claim our EMR software
to be seen in real time.
practices, and financial
saves approximately 45
performance at an affordable Product supports multiple
minutes of documenting
disciplines by increasing
cost. TheraOffice delivers a
time per day, per therarevenue, documenting
high performance and value
pist, and they receive payby improving revenue cycle more efficiently, improving
ment in as little as 6 days
management through clinical scheduling, and helping
from date of service.
grow private practice.
and business optimization.

24 • PTProductsOnline.com	

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Eclipse is a complete
practice management
tool that allows clinicians to simultaneously
edit multiple patients,
appointments, and
services. The extensive
EHR handles history and
clinical documentation.
It is certified HIPAA 837
compliant by ClarEDI
for electronic claims
and by ONC-ATCB as a
Complete EHR.

January 2012

12/22/11 9:01:12 AM

Name of Company

Contact Info
1) What is the name of your
company’s practice
management software?
2) Does your product have the
following features:
Billing?
Dashboard capabilities?
Documentation?
Management reports?
Patient evaluations?
Patient/physician/insurer
letters?
Outcomes reporting?
Scheduling?
Voice recognition?

Other?

Optima Healthcare
Solutions
Palm City, Fla
(800) 619-4243
www.optimahcs.com

OptimisPT
Pacific Palisades, CA
(513) 543-8671
www.optimispt.com

Patterson Medical/PTOS
Bolingbrook, Ill
(800) 824-4305
www.ptos.com

Planetrehab Inc
Lafayette, La
(800) 982-5447
www.planetrehab.com

Practice Perfect
Buffalo, NY
(877) 510-7473
www.practiceperfectemr.com

Rehab Optima Therapy
Software

OptimisPT

PTOS

Planetrehab

Practice Perfect EMR and
Management Software

x
x
x
x
x

x
x
x
x
x

x

x

x
x
x

x
x
x

x

x

x

x

x
x

x
x

x
x

x
x

x
x
x

Electronic claims and remittance; Pattlock—automatic
data backup and storage
device.

Multiclinic management,
billing, collections

Messaging

x
x
x
x
x

Business growth

Microsoft Windows 7, Vista,
and XP

Works best with Mozilla
Firefox, Google chrome
Web browsers.

Windows, SQL Server

4) Are there any Webaccessible features?

Yes

Yes. OptimisPT is completely
cloud-based

No

Yes

Full access via the Web,
including patient
registration and
appointment booking.

5) Does the product offer
cloud computing?

Yes

Yes

No

Yes

Not fully

Toll-free telephone technical support and training
are free.

Full support and upgrades
included.

3) Which operating systems
are supported?

Windows. Web version runs All versions of Windows and
on Windows or Mac
Windows Server

Customer service telephone

6) What service support
options are available?

Full customer support
(e-mail, online assistance,
phone)

We have service support built support, live chat, e-mail support,
FAQ database. Full range of
right into our system so that
users can log questions. We training options, including on-site
customized training, hands-on
also have a customer service
classroom seminars held in
support team available to
multiple geographic locations,
answer questions.
personalized phone training, and
live and recorded Webinars.

7) Is this product HIPAA
compliant (if applicable)?

Yes

Yes

Yes

Yes

Yes

8) Are upgrades/updates
included?

Yes

Yes. Updates occur within the
cloud and do not affect your
daily usage of the system.

Yes

Yes, updates weekly

Yes

One-time implementation
fee and monthly fee.

We’ve just released a new pricing
structure. Please contact us to
learn more at www.optimispt.com
or contact Jeanine Gunn at (513)
543-8671.

Flat fee.

9) What is the pricing
structure?

10) Is there a setup fee? If so,
what is it?

11) H
 ow does this software
help PTs run a more
efficient practice?

26 • PTProductsOnline.com	

24_29_MatrixNEW.indd 26

Yes

Rehab Optima Therapy
Software and Rehab Optima
Mobile optimize the quality of
clinical documentation while
also increasing staff efficiency
and the financial bottom line.
Rehab Optima is designed to
conform to the unique needs
of each individual client so
it will perfectly fit an organization.

No! It’s simple—you pay as
you utilize the system.

Subscription-based, $165 per

Pricing is based on percent- month covers all training, support, and upgrades. No upfront
age of collections.
costs, no long-term contracts.

No

There is a one-time setup fee
that varies based on the number of locations and whether
the user chooses the installed
version or the Web version.
Installed version setup fee
is $1,500 per location. Web
version setup fee is $500 per
location.

PTOS enables full office
Our comprehensive, easy-to-use
OptimisPT includes built-in
automation because it intepractice management software
clinical decision support and
grates scheduling, billing, and
combines scheduling, docucompliance features that assists
documentation, eliminating
mentation, billing, reporting, and
therapists throughout the docuthe need for separate software collections for single or multiclinic
mentation process. A true endpackages that don’t talk to
operations. Using Planetrehab
to-end solution for all scheduleach other. Full integration
reduces expenses, increases
ing, documentation, practice
leads to comprehensive man- productivity, and improves patient
management, compliance, and
agement reports, fewer errors,
care by eliminating costly inbilling needs. Designed to save
speedier reimbursement, less house billing and collections, and
time and reduce hassles with a
paper usage, and centralized eliminates software purchases and
streamlined process.
data for multisite practices.
maintenance.

None

Innovative EMR and management software designed to
provide all the tools needed to
quickly and easily maximize
the effectiveness, efficiency,
and profitability of a practice,
while helping ensure compliance and the highest standard
of patient care.

January 2012

12/22/11 9:01:19 AM

TM

Name of Company

Contact Info
1) What is the name of your
company’s practice
management software?
2) Does your product have
the following features:
Billing?
Dashboard capabilities?
Documentation?
Management reports?
Patient evaluations?
Patient/physician/
insurer letters?
Outcomes reporting?
Scheduling?
Voice recognition?

Raintree Systems Inc
Temecula, Calif
(951) 252-9400
www.raintreeinc.com
Therapy Manager PLUS by
Raintree Systems

ReDoc Software
Nashville, Tenn
(888) 401-4400
www.rehabdocumentation.com
ReDoc Enterprise for
Hospitals and ReDocWeb for
Private Practices

Source Medical
Birmingham, Ala
(866) 245-8093
www.sourcemed.net

TherAssist Software LLC
Highland Park, Ill
(800) 596-3646
www.therassist.com

Web PT Inc
Phoenix, Ariz
(866) 221-1870
www.webpt.com

TherapySource and Rehab
Toolkit

TherAssist

WebPT

x
x
x
x
x

x
x
x
x
x

x
x
x
x
x

x

x

x
x
x

x
x
x

x

x

x

x

x
x
x

x
x

x
x

x
x

Customized templates, faxing, e-mail, file uploads, PQRS
reporting, Medicare compliance
tools, integrated Home Exercise
Program and Specialty Modules
including pediatric, pelvic health,
orthopedic, and sports.

End of Day reports, e-faxing,
ICD-10, 5010 and Patient
Portal

YES – Rich clinical content
for PT, OT and SLP, Point of
Care Coding Alerts, Required
Fields for Compliance and
In-depth Training Options

Windows, Linux

It depends on server versus
workstation, thick client versus
thin client and number of users.
We recommended Windows
Server 2003/2008 (64 bit)
standard or higher.

Both products are Windows
based.

4) Are there any Webaccessible features?

Yes

YES – Documentation,
Scheduling and Billing
Services

Yes, both applications can
be accessed via the Web
using standard VPN firewall
devices for security.

5) Does the product offer
cloud computing?

Yes

All products are currently
being migrated to a Cloudbased format.

Yes

Other?

3) Which operating systems
are supported?

6) What service support
options are available?

7) Is this product HIPAA
compliant (if applicable)?
8) Are upgrades/updates
included?

One (Platinum) all-inclusive.

Technical and clinical support
is available Monday through
Friday 7 am to 6 pm CST

x
x
x

Standard support agreements are included as part
of annual maintenance.

If hosted, then all OS that
are capable of running a
Remote Desktop (Terminal
Server) Session.
While the entire application
can be access through the
Internet, there are no Webspecific features.
Yes, as an application
service provider we host
a client’s accounts on our
server farm.
Support consists of
assistance with any of
TherAssist’s applications, new and in-version
upgrades, and consultation
on hardware or software.

Any system that can access
the Internet. This includes all
versions of Windows and Mac.

Entirely Web-based.

Yes, entirely cloud-based.

Unlimited access during membership to WebPT in-house
Technical Support via toll-free
number and e-mail. Online
knowledge base included.

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Updates/upgrades are free
with maintenance agreement.

Yes, free monthly updates/
enhancements are included.

9) What is the pricing
structure?

Saas (ASP) and Client Server.
Fee is by “concurrent user
model.”

There are several options:
Outright purchase, Monthly
Subsciption, or Gain sharing

Flat fee, subscription,
percentage of claims,
monthly fee

Yes, as part of ASP costs
or with valid support.
We license and sell our
software based on the
number of simultaneous
PCs that have access to
the database.

10) Is there a setup fee? If
so, what is it?

Yes, for setup, training, ANSI
835,837. Fee is based on
the size of the clinics.

There are on-site training
fees for ReDoc Enterprise for
Hospitals. There is a small
nominal fee for the setup of
ReDocWeb.

11) How does this software
help PTs run a more
efficient practice?

TherapyRehab PLUS by
Raintree Systems is a comReDoc Software for hospitals
TherAssist has user-friendly
prehensive, fully integrated
and ReDoc Web for private
TherapySource is a software
scheduling documentation
practice-management and
practices allows therapists
solution developed specifically
and integrated billing softelectronic medical record
to streamline and automate
to manage the clinical and
ware designed to increase
(EMR) software solution.
clinical workflow. The software
administrative processes of
efficiency for administrative
The program seamlessly
eliminates time-consuming
outpatient therapy clinics.
and clinical staff. An ideal
integrates the full scope of
redundancies and human
TherapySource significantly
solution for any size practice.
your practice’s operation.
error in documentation and
improves the bottom-line
TherAssist works in LAN/
Workflows both in your clinibilling. The ReDoc’s Business
performance by capturing
WAN configurations or as an
cal and administrative departIntelligence Dashboard and
more comprehensive, accurate
ASP, and will centralize mulments can now be made
Management reports give direc- clinical documentation at the
tisite operations and increase
more efficient and streamtors rich insight into the efficacy
point of care.
reimbursements.
lined, leading to improved
of all operations.
patient care.

Monthly subscription.

Training and implementation
$350 per account, which is
fees are based on the
Yes, one-time setup fee that
waived with a 3-year
varies based on company size.
number of facilities and
commitment.
users.
WebPT is the fastest-growing
all-in-one total practice solution offering an innovative,
award-winning approach to
physical therapy documentation,
scheduling, billing, and practice
management with a Web-based
application designed to improve
clinic productivity, mobilize therapists, increase revenue, reduce
expenses, and enhance a more
stress-free clinical environment.

Go to ptproductsonline.com to see a complete list of practice management software manufacturers.

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January 2012

12/22/11 9:01:24 AM



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