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Software Matrix Name of Company Contact Info 1) What is the name of your company’s practice management software? 2) Does your product have the following features: Billing? Dashboard capabilities? Documentation? Accu-Med BMS Practice Technology Solutions Solutions Milford, Ohio Upland, Calif (800) 777-9141 (800) 478-2778 www.accu-med.com www.bmsreimbursement.com Hands On Technology Inc MediServe Westmont, Ill Chandler, Ariz (866) 562-8413 (480) 831-7800 www.rehabsoftware.com www.mediserveattain.com MPN Software Systems Saddle River, NJ (800) 966-1462 www.ineedeclipse.com Connections Therapy Management RevFlow Clinicient Insight TheraOffice MediServe Attain Eclipse x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Management reports? Patient evaluations? Patient/physician/ insurer letters? Outcomes reporting? Scheduling? Voice recognition? Other? Clinicient Portland, Ore (877) 312-6494 www.clinicient.com x x x x x x x x x x x x x x x x x (can be created) x x (with Dragon Dictator) Free faxing and document storage, task management, automated coding, Medicare compliance alerts, practice-management consulting Time clock/payroll tracking, mileage tracking, data export to thirdparty software Pay reminders, automated patient phone, text, e-mail reminders, track authorization Windows XP, Windows Vista, Windows 7 Home or Professional edition Windows All Windows-based Entirely Web-based, including iPhone and iPad apps Windows The entire app is Web-based. Software is a 100% Web-based, zero footprint application. Yes, all Anticipated Q1 2012 Yes, MediServe Attain is 100% Web-accessible. Yes 5) Does the product offer cloud computing? Yes Yes Yes Anticipated Q1 2012 Yes For specific features, yes 6) What service support options are available? Unlimited support toll-free phone, online chat, and email Service/support training is included in the cost. We provide 24/7 customer support. Subscription or pay-per-call. 3) Which operating systems are supported? 4) Are there any Webaccessible features? Free support is included. Phone, email, remote, fax 7) Is this product HIPAA compliant (if applicable)? Yes Yes Yes Yes Yes Yes. And since it is CCHIT certified as an ONC-ATCB Complete EHR, you don’t have to take our word for it. 8) Are upgrades/updates included? Yes Yes Yes, free with service. Yes Yes, upgrades are seamlessly implemented. With a subscription. $0 implementation/setup fee, $0 license fee, $0 initial training, $275 per facility/clinic per month, unlimited number of users, unlimited number of computers, free 30-day trial Fee add-on to revenue cycle management services Monthly subscription Subscription licensing See www.mediservattain.com for details. Pricing begins at $1,995. Yes, depending on modules purchased. Ranges from $300 to $875. See mediserveattain. com for details. No, but there are training fees. Fees vary depending on whether they are in-office or over the Internet. 9) What is the pricing structure? 10) Is there a setup fee? If so, what is it? No Documentation setup is $2,000 (one-time fee). Yes, it varies according to the size of the organizations, the number of users, and the software package used. 11) How does this software help PTs run a more efficient practice? Comprehensive scheduling and planning to maximize efficiency and control costs; Webbased access to simplify deployment and minimize hardware requirements; enforced billing and regulatory compliance that ensures accurate data; custom configuration that adapts for SNF, outpatient, home health, and hospital. RevFlow provides an end-to-end solution for patient scheduling, therapy-specific clinical documentation, document management, and revenue cycle management services. Resources are deployed via computer and iPad. A seamless approach matches an outsourced billing solution with therapy-specific patientmanagement technologies. We’ve worked with the For the rehabilitation industry, Because this system top rehabilitation providTheraOffice is the choice offers EMR software and ers across the country. integrated, user-friendly pracbilling in one solution, PTs tice management software MediServe Attain’s affordcan be paid faster and able all-in-one solution solution. TheraOffice empowtypically a higher payment allows claims status ers clients to improve their per visit. Our customers and billing dashboards business processes, clinical claim our EMR software to be seen in real time. practices, and financial saves approximately 45 performance at an affordable Product supports multiple minutes of documenting disciplines by increasing cost. TheraOffice delivers a time per day, per therarevenue, documenting high performance and value pist, and they receive payby improving revenue cycle more efficiently, improving ment in as little as 6 days management through clinical scheduling, and helping from date of service. grow private practice. and business optimization. 24 • PTProductsOnline.com 24_29_MatrixNEW.indd 24 Eclipse is a complete practice management tool that allows clinicians to simultaneously edit multiple patients, appointments, and services. The extensive EHR handles history and clinical documentation. It is certified HIPAA 837 compliant by ClarEDI for electronic claims and by ONC-ATCB as a Complete EHR. January 2012 12/22/11 9:01:12 AM Name of Company Contact Info 1) What is the name of your company’s practice management software? 2) Does your product have the following features: Billing? Dashboard capabilities? Documentation? Management reports? Patient evaluations? Patient/physician/insurer letters? Outcomes reporting? Scheduling? Voice recognition? Other? Optima Healthcare Solutions Palm City, Fla (800) 619-4243 www.optimahcs.com OptimisPT Pacific Palisades, CA (513) 543-8671 www.optimispt.com Patterson Medical/PTOS Bolingbrook, Ill (800) 824-4305 www.ptos.com Planetrehab Inc Lafayette, La (800) 982-5447 www.planetrehab.com Practice Perfect Buffalo, NY (877) 510-7473 www.practiceperfectemr.com Rehab Optima Therapy Software OptimisPT PTOS Planetrehab Practice Perfect EMR and Management Software x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Electronic claims and remittance; Pattlock—automatic data backup and storage device. Multiclinic management, billing, collections Messaging x x x x x Business growth Microsoft Windows 7, Vista, and XP Works best with Mozilla Firefox, Google chrome Web browsers. Windows, SQL Server 4) Are there any Webaccessible features? Yes Yes. OptimisPT is completely cloud-based No Yes Full access via the Web, including patient registration and appointment booking. 5) Does the product offer cloud computing? Yes Yes No Yes Not fully Toll-free telephone technical support and training are free. Full support and upgrades included. 3) Which operating systems are supported? Windows. Web version runs All versions of Windows and on Windows or Mac Windows Server Customer service telephone 6) What service support options are available? Full customer support (e-mail, online assistance, phone) We have service support built support, live chat, e-mail support, FAQ database. Full range of right into our system so that users can log questions. We training options, including on-site customized training, hands-on also have a customer service classroom seminars held in support team available to multiple geographic locations, answer questions. personalized phone training, and live and recorded Webinars. 7) Is this product HIPAA compliant (if applicable)? Yes Yes Yes Yes Yes 8) Are upgrades/updates included? Yes Yes. Updates occur within the cloud and do not affect your daily usage of the system. Yes Yes, updates weekly Yes One-time implementation fee and monthly fee. We’ve just released a new pricing structure. Please contact us to learn more at www.optimispt.com or contact Jeanine Gunn at (513) 543-8671. Flat fee. 9) What is the pricing structure? 10) Is there a setup fee? If so, what is it? 11) H ow does this software help PTs run a more efficient practice? 26 • PTProductsOnline.com 24_29_MatrixNEW.indd 26 Yes Rehab Optima Therapy Software and Rehab Optima Mobile optimize the quality of clinical documentation while also increasing staff efficiency and the financial bottom line. Rehab Optima is designed to conform to the unique needs of each individual client so it will perfectly fit an organization. No! It’s simple—you pay as you utilize the system. Subscription-based, $165 per Pricing is based on percent- month covers all training, support, and upgrades. No upfront age of collections. costs, no long-term contracts. No There is a one-time setup fee that varies based on the number of locations and whether the user chooses the installed version or the Web version. Installed version setup fee is $1,500 per location. Web version setup fee is $500 per location. PTOS enables full office Our comprehensive, easy-to-use OptimisPT includes built-in automation because it intepractice management software clinical decision support and grates scheduling, billing, and combines scheduling, docucompliance features that assists documentation, eliminating mentation, billing, reporting, and therapists throughout the docuthe need for separate software collections for single or multiclinic mentation process. A true endpackages that don’t talk to operations. Using Planetrehab to-end solution for all scheduleach other. Full integration reduces expenses, increases ing, documentation, practice leads to comprehensive man- productivity, and improves patient management, compliance, and agement reports, fewer errors, care by eliminating costly inbilling needs. Designed to save speedier reimbursement, less house billing and collections, and time and reduce hassles with a paper usage, and centralized eliminates software purchases and streamlined process. data for multisite practices. maintenance. None Innovative EMR and management software designed to provide all the tools needed to quickly and easily maximize the effectiveness, efficiency, and profitability of a practice, while helping ensure compliance and the highest standard of patient care. January 2012 12/22/11 9:01:19 AM TM Name of Company Contact Info 1) What is the name of your company’s practice management software? 2) Does your product have the following features: Billing? Dashboard capabilities? Documentation? Management reports? Patient evaluations? Patient/physician/ insurer letters? Outcomes reporting? Scheduling? Voice recognition? Raintree Systems Inc Temecula, Calif (951) 252-9400 www.raintreeinc.com Therapy Manager PLUS by Raintree Systems ReDoc Software Nashville, Tenn (888) 401-4400 www.rehabdocumentation.com ReDoc Enterprise for Hospitals and ReDocWeb for Private Practices Source Medical Birmingham, Ala (866) 245-8093 www.sourcemed.net TherAssist Software LLC Highland Park, Ill (800) 596-3646 www.therassist.com Web PT Inc Phoenix, Ariz (866) 221-1870 www.webpt.com TherapySource and Rehab Toolkit TherAssist WebPT x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Customized templates, faxing, e-mail, file uploads, PQRS reporting, Medicare compliance tools, integrated Home Exercise Program and Specialty Modules including pediatric, pelvic health, orthopedic, and sports. End of Day reports, e-faxing, ICD-10, 5010 and Patient Portal YES – Rich clinical content for PT, OT and SLP, Point of Care Coding Alerts, Required Fields for Compliance and In-depth Training Options Windows, Linux It depends on server versus workstation, thick client versus thin client and number of users. We recommended Windows Server 2003/2008 (64 bit) standard or higher. Both products are Windows based. 4) Are there any Webaccessible features? Yes YES – Documentation, Scheduling and Billing Services Yes, both applications can be accessed via the Web using standard VPN firewall devices for security. 5) Does the product offer cloud computing? Yes All products are currently being migrated to a Cloudbased format. Yes Other? 3) Which operating systems are supported? 6) What service support options are available? 7) Is this product HIPAA compliant (if applicable)? 8) Are upgrades/updates included? One (Platinum) all-inclusive. Technical and clinical support is available Monday through Friday 7 am to 6 pm CST x x x Standard support agreements are included as part of annual maintenance. If hosted, then all OS that are capable of running a Remote Desktop (Terminal Server) Session. While the entire application can be access through the Internet, there are no Webspecific features. Yes, as an application service provider we host a client’s accounts on our server farm. Support consists of assistance with any of TherAssist’s applications, new and in-version upgrades, and consultation on hardware or software. Any system that can access the Internet. This includes all versions of Windows and Mac. Entirely Web-based. Yes, entirely cloud-based. Unlimited access during membership to WebPT in-house Technical Support via toll-free number and e-mail. Online knowledge base included. Yes Yes Yes Yes Yes Yes Yes Updates/upgrades are free with maintenance agreement. Yes, free monthly updates/ enhancements are included. 9) What is the pricing structure? Saas (ASP) and Client Server. Fee is by “concurrent user model.” There are several options: Outright purchase, Monthly Subsciption, or Gain sharing Flat fee, subscription, percentage of claims, monthly fee Yes, as part of ASP costs or with valid support. We license and sell our software based on the number of simultaneous PCs that have access to the database. 10) Is there a setup fee? If so, what is it? Yes, for setup, training, ANSI 835,837. Fee is based on the size of the clinics. There are on-site training fees for ReDoc Enterprise for Hospitals. There is a small nominal fee for the setup of ReDocWeb. 11) How does this software help PTs run a more efficient practice? TherapyRehab PLUS by Raintree Systems is a comReDoc Software for hospitals TherAssist has user-friendly prehensive, fully integrated and ReDoc Web for private TherapySource is a software scheduling documentation practice-management and practices allows therapists solution developed specifically and integrated billing softelectronic medical record to streamline and automate to manage the clinical and ware designed to increase (EMR) software solution. clinical workflow. The software administrative processes of efficiency for administrative The program seamlessly eliminates time-consuming outpatient therapy clinics. and clinical staff. An ideal integrates the full scope of redundancies and human TherapySource significantly solution for any size practice. your practice’s operation. error in documentation and improves the bottom-line TherAssist works in LAN/ Workflows both in your clinibilling. The ReDoc’s Business performance by capturing WAN configurations or as an cal and administrative departIntelligence Dashboard and more comprehensive, accurate ASP, and will centralize mulments can now be made Management reports give direc- clinical documentation at the tisite operations and increase more efficient and streamtors rich insight into the efficacy point of care. reimbursements. lined, leading to improved of all operations. patient care. Monthly subscription. Training and implementation $350 per account, which is fees are based on the Yes, one-time setup fee that waived with a 3-year varies based on company size. number of facilities and commitment. users. WebPT is the fastest-growing all-in-one total practice solution offering an innovative, award-winning approach to physical therapy documentation, scheduling, billing, and practice management with a Web-based application designed to improve clinic productivity, mobilize therapists, increase revenue, reduce expenses, and enhance a more stress-free clinical environment. Go to ptproductsonline.com to see a complete list of practice management software manufacturers. 28 • PTProductsOnline.com 24_29_MatrixNEW.indd 28 January 2012 12/22/11 9:01:24 AM
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