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Configuring Remote Desktop Features
in Horizon 7
VMware Horizon 7 7.2

This document supports the version of each product listed and
supports all subsequent versions until the document is
replaced by a new edition. To check for more recent editions of
this document, see http://www.vmware.com/support/pubs.

EN-002454-00-00

Configuring Remote Desktop Features in Horizon 7

You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
docfeedback@vmware.com

Copyright © 2017 VMware, Inc. All rights reserved. Copyright and trademark information.

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3401 Hillview Ave.
Palo Alto, CA 94304
www.vmware.com

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Contents

1 Configuring Remote Desktop Features in Horizon 7 5
2 Configuring Remote Desktop Features 7

Configuring Unity Touch 7
Configuring Flash URL Redirection for Multicast or Unicast Streaming 10
Configuring Flash Redirection 14
Configuring Real-Time Audio-Video 20
Configuring Scanner Redirection 33
Configuring Serial Port Redirection 38
Managing Access to Windows Media Multimedia Redirection (MMR) 45
Managing Access to Client Drive Redirection 47
Configure Skype for Business 49

3 Configuring URL Content
Redirection

53

Understanding URL Content Redirection 53
Requirements for URL Content Redirection 54
Using URL Content Redirection in a Cloud Pod Architecture Environment
Installing Horizon Agent with the URL Content Redirection Feature 54
Configuring Agent-to-Client Redirection 55
Configuring Client-to-Agent Redirection 58
URL Content Redirection Limitations 67
Unsupported URL Content Redirection Features 67

54

4 Using USB Devices with Remote Desktops and Applications 69
Limitations Regarding USB Device Types 70
Overview of Setting Up USB Redirection 71
Network Traffic and USB Redirection 72
Automatic Connections to USB Devices 72
Deploying USB Devices in a Secure Horizon 7 Environment 73
Using Log Files for Troubleshooting and to Determine USB Device IDs 75
Using Policies to Control USB Redirection 76
Troubleshooting USB Redirection Problems 86

5 Configuring Policies for Desktop and Application
Pools 89

Setting Policies in Horizon Administrator 89
Using Smart Policies 91
Using Active Directory Group Policies 97
Using Horizon 7 Group Policy Administrative Template Files 98
Horizon 7 ADMX Template Files 98

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Add the ADMX Template Files to Active Directory 100
Horizon Agent Configuration ADMX Template Settings
PCoIP Policy Settings 110
VMware Blast Policy Settings 124
Using Remote Desktop Services Group Policies 128
Setting Up Location-Based Printing 163
Active Directory Group Policy Example 168

100

6 Active Directory Group Policy Example 173

Create an OU for Horizon 7 Machines 173
Create GPOs for Horizon 7 Group Policies 174
Add Horizon 7 ADMX Template File to a GPO 175
Enable Loopback Processing for Remote Desktops 175

Index

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Configuring Remote Desktop
Features in Horizon 7

1

Configuring Remote Desktop Features in Horizon 7 describes how to configure remote desktop features that are
installed with Horizon Agent on virtual machine desktops or on an RDS host. You can also configure
policies to control the behavior of desktop and application pools, machines, and users.

Intended Audience
This information is intended for anyone who wants to configure remote desktop features or policies on
virtual machine desktops or RDS hosts. The information is written for Windows system administrators who
are familiar with virtual machine technology and data center operations.

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Configuring Remote Desktop
Features

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Certain remote desktop features that are installed with Horizon Agent can be updated in Feature Pack
Update releases as well as in core Horizon 7 releases. You can configure these features to enhance the remote
desktop experience of your end users.
These features include HTML Access, Unity Touch, Flash URL Redirection, Real-Time Audio-Video,
Windows Media Multimedia Redirection (MMR), USB Redirection, Scanner Redirection, and Serial Port
Redirection.
For information about HTML Access, see the Using HTML Access document, located on
theVMware Horizon Client Documentation Web page.
For information about USB Redirection, see Chapter 4, “Using USB Devices with Remote Desktops and
Applications,” on page 69.
This chapter includes the following topics:
n

“Configuring Unity Touch,” on page 7

n

“Configuring Flash URL Redirection for Multicast or Unicast Streaming,” on page 10

n

“Configuring Flash Redirection,” on page 14

n

“Configuring Real-Time Audio-Video,” on page 20

n

“Configuring Scanner Redirection,” on page 33

n

“Configuring Serial Port Redirection,” on page 38

n

“Managing Access to Windows Media Multimedia Redirection (MMR),” on page 45

n

“Managing Access to Client Drive Redirection,” on page 47

n

“Configure Skype for Business,” on page 49

Configuring Unity Touch
With Unity Touch, tablet and smart phone users can easily browse, search, and open Windows applications
and files, choose favorite applications and files, and switch between running applications, all without using
the Start menu or Taskbar. You can configure a default list of favorite applications that appear in the Unity
Touch sidebar.
You can disable or enable the Unity Touch feature after it is installed by configuring the Enable Unity Touch
group policy setting.
The VMware Horizon Client documents for iOS and Android devices provide more information about end
user features provided by Unity Touch.

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System Requirements for Unity Touch
Horizon Client software and the mobile devices on which you install Horizon Client must meet certain
version requirements to support Unity Touch.
Horizon 7 desktop

Horizon Client software

Mobile device operating
systems

To support Unity Touch, the following software must be installed in the
virtual machine that the end user will access:
n

You install the Unity Touch feature by installing View Agent 6.0 or later.
See "Install View Agent on a Virtual Machine" in the Setting Up Virtual
Desktops in Horizon 7 document.

n

Operating systems: Windows 7 (32-bit or 64-bit), Windows 8 (32-bit or
64-bit), Windows 8.1 (32-bit or 64-bit), Windows Server 2008 R2, or
Windows Server 2012 R2, Windows 10 (32-bit or 64-bit)

Unity Touch is supported on the following Horizon Client versions:
n

Horizon Client 2.0 for iOS or later

n

Horizon Client 2.0 for Android or later

Unity Touch is supported on the following mobile device operating systems:
n

iOS 5.0 and later

n

Android 3 (Honeycomb), Android 4 (Ice Cream Sandwich), and
Android 4.1 and 4.2 (Jelly Bean)

Configure Favorite Applications Displayed by Unity Touch
With the Unity Touch feature, tablet and smart phone users can quickly navigate to a Horizon 7 desktop
application or file from a Unity Touch sidebar. Although end users can specify which favorite applications
appear in the sidebar, for added convenience, administrators can configure a default list of favorite
applications.
If you use floating-assignment desktop pools, the favorite applications and favorite files that end users
specify will be lost when they disconnect from a desktop unless you enable roaming user profiles in Active
Directory.
The default list of favorite applications list remains in effect when an end user first connects to a desktop
that is enabled with Unity Touch. However, if the user configures his or her own favorite application list, the
default list is ignored. The user's favorite application list stays in the user's roaming profile and is available
when the user connects to different machines in a floating or dedicated pool.
If you create a default list of favorite applications and one or more of the applications are not installed in the
Horizon 7 desktop operating system, or the paths to these applications are not found in the Start menu, the
applications do not appear in the list of favorites. You can use this behavior to set up one master default list
of favorite applications that can be applied to multiple virtual machine images with different sets of
installed applications.
For example, if Microsoft Office and Microsoft Visio are installed on one virtual machine, and Windows
Powershell and VMware vSphere Client are installed on a second virtual machine, you can create one list
that includes all four applications. Only the installed applications appear as default favorite applications on
each respective desktop.
You can use different methods to specify a default list of favorite applications:
n

8

Add a value to the Windows registry on the virtual machines in the desktop pool

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n

Create an administrative installation package from the Horizon Agent installer and distribute the
package to the virtual machines

n

Run the Horizon Agent installer from the command line on the virtual machines

Note Unity Touch assumes that shortcuts to applications are located in the Programs folder in the Start
menu. If any shortcut is located outside of the Programs folder, attach the prefix Programs to the shortcut
path. For example, Windows Update.lnk is located in the ProgramData\Microsoft\Windows\Start Menu folder.
To publish this shortcut as a default favorite application, add the prefix Programs to the shortcut path. For
example: "Programs/Windows Update.lnk".
Prerequisites
n

Verify that Horizon Agent is installed on the virtual machine.

n

Verify that you have administrative rights on the virtual machine. For this procedure, you might need
to edit a registry setting.

n

If you have floating-assignment desktop pools, use Active Directory to set up roaming user profiles.
Follow the instructions provided by Microsoft.
Users of floating-assignment desktop pools will be able to see their list of favorite applications and
favorite files every time they log in.

Procedure
n

(Optional) Create a default list of favorite applications by adding a value to the Windows registry.
a

Open regedit and navigate to the HKLM\Software\VMware, Inc.\VMware Unity registry setting.
On a 64-bit virtual machine, navigate to the HKLM\Software\Wow6432Node\VMware, Inc.\VMware
Unity directory.

b

Create a string value called FavAppList.

c

Specify the default favorite applications.
Use the following format to specify the shortcut paths to the applications that are used in the Start
menu.
path-to-app-1|path-to-app-2|path-to-app-3|…

For example:
Programs/Accessories/Accessibility/Speech Recognition.lnk|Programs/VMware/VMware vSphere
Client.lnk|Programs/Microsoft Office/Microsoft Office 2010 Tools/Microsoft Office 2010
Language Preferences.lnk

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n

(Optional) Create a default list of favorite applications by creating an administrative installation
package from the Horizon Agent installer.
a

From the command line, use the following format to create the administrative installation package.
VMware-viewagent-x86_64-y.y.y-xxxxxx.exe /s /a /v"/qn TARGETDIR=""a network share to
store the admin install package"" UNITY_DEFAULT_APPS=""the list of default favorite apps
that should be set in the registry"""

For example:
VMware-viewagent-x86_x64-y.y.y-xxxxxx.exe /s /a /v"/qn TARGETDIR=""\\foo-installershare\ViewFeaturePack\"" UNITY_DEFAULT_APPS=""Programs/Accessories/Accessibility/Ease of
Access.lnk|Programs/Accessories/System Tools/Character Map.lnk|
Programs/Accessories/Windows PowerShell/Windows PowerShell.lnk|Programs/Internet
Explorer (64-bit).lnk|Programs/Google Chrome/Google Chrome.lnk|
Programs/iTunes/iTunes.lnk|Programs/Microsoft Office/Microsoft SharePoint Workspace
2010.lnk|Programs/PuTTY/PuTTY.lnk|Programs/Skype/Skype.lnk|Programs/WebEx/Productivity
Tools/WebEx Settings.lnk|"""

b

n

Distribute the administrative installation package from the network share to the desktop virtual
machines by using a standard Microsoft Windows Installer (MSI) deployment method that is
employed in your organization.

(Optional) Create a default list of favorite applications by running the Horizon Agent installer on a
command line directly on a virtual machine.
Use the following format.
VMware-viewagent-x86_x64-y.y.y-xxxxxx.exe /s /v"/qn UNITY_DEFAULT_APPS=""the list of default
favorite apps that should be set in the registry"""

Note The preceding command combines installing Horizon Agent with specifying the default list of
favorite applications. You do not have to install Horizon Agent before you run this command.
What to do next
If you performed this task directly on a virtual machine (by editing the Windows registry or installing
Horizon Agent from the command line), you must deploy the newly configured virtual machine. You can
create a snapshot or make a template and create a desktop pool, or recompose an existing pool. Or you can
create an Active Directory group policy to deploy the new configuration.

Configuring Flash URL Redirection for Multicast or Unicast Streaming
Customers can now use Adobe Media Server and multicast or unicast to deliver live video events in a
virtual desktop infrastructure (VDI) environment. To deliver multicast or unicast live video streams within a
VDI environment, the media stream should be sent directly from the media source to the endpoints,
bypassing the remote desktops. The Flash URL Redirection feature supports this capability by intercepting
and redirecting the ShockWave Flash (SWF) file from the remote desktop to the client endpoint.
The Flash content is then displayed using the clients' local Flash media players.
Streaming Flash content directly from the Adobe Media Server to the client endpoints lowers the load on the
datacenter ESXi host, removes the extra routing through the datacenter, and reduces the bandwidth
required to simultaneously stream Flash content to multiple client endpoints.

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The Flash URL redirection feature uses a JavaScript that is embedded inside an HTML Web page by the Web
page administrator. Whenever a remote desktop user clicks on the designated URL link from within a Web
page, the JavaScript intercepts and redirects the SWF file from the remote desktop session to the client
endpoint. The endpoint then opens a local Flash Projector outside of the remote desktop session and plays
the media stream locally.
To configure Flash URL Redirection, you must set up your HTML Web page and your client devices.
Procedure
1

System Requirements for Flash URL Redirection on page 11
To support Flash URL Redirection, your Horizon 7 deployment must meet certain software and
hardware requirements.

2

Verify that the Flash URL Redirection Feature Is Installed on page 12
Before you use this feature, verify that the Flash URL Redirection feature is installed and running on
your virtual desktops.

3

Set Up the Web Pages That Provide Multicast or Unicast Streams on page 13
To allow Flash URL redirection to take place, you must embed a JavaScript command in the MIME
HTML (MHTML) Web pages that provide links to the multicast or unicast streams. Users display
these Web pages in the browsers on their remote desktops to access the video streams.

4

Set Up Client Devices for Flash URL Redirection on page 13
The Flash URL Redirection feature redirects the SWF file from remote desktops to client devices. To
allow these client devices to play Flash videos from a multicast or unicast stream, you must verify that
the appropriate Adobe Flash Player is installed on the client devices. The clients also must have IP
connectivity to the media source.

5

Disable or Enable Flash URL Redirection on page 14
Flash URL Redirection is enabled when you perform a silent installation of Horizon Agent with the
VDM_FLASH_URL_REDIRECTION=1 property. You can disable or reenable the Flash URL Redirection feature
on selected remote desktops by setting a value on a Windows registry key on those virtual machines.

System Requirements for Flash URL Redirection
To support Flash URL Redirection, your Horizon 7 deployment must meet certain software and hardware
requirements.
Horizon 7 desktop

Flash media player and
ShockWave Flash (SWF)

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n

You install Flash URL Redirection by typing the
VDM_FLASH_URL_REDIRECTION property on the command line during a
silent installation of View Agent 6.0 or later. See "Silent Installation
Properties for Horizon Agent" in the Setting Up Virtual Desktops in
Horizon 7 document.

n

The desktops must run Windows 7 64-bit or 32-bit operating systems.

n

Supported desktop browsers include Internet Explorer 8, 9, and 10,
Chrome 29.x, and Firefox 20.x.

You must integrate an appropriate Flash media player such as Strobe Media
Playback into your Web site. To stream multicast content, you can use
multicastplayer.swf or StrobeMediaPlayback.swf in your Web pages. To
stream live unicast content, you must use StrobeMediaPlayback.swf. You can
also use StrobeMediaPlayback.swf for other supported features such as
RTMP streaming and HTTP dynamic streaming.

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Configuring Remote Desktop Features in Horizon 7

Horizon Client software

The following Horizon Client releases support multicast and unicast:
n

Horizon Client 2.2 for Linux or a later release

n

Horizon Client 2.2 for Windows or a later release

The following Horizon Client releases support multicast only (they do not
support unicast):

Horizon Client computer
or client access device

n

Horizon Client 2.0 or 2.1 for Linux

n

Horizon Client 5.4 for Windows

n

Flash URL Redirection is supported on all operating systems that run
Horizon Client for Linux on x86 Thin client devices. This feature is not
supported on ARM processors.

n

Flash URL Redirection is supported on all operating systems that run
Horizon Client for Windows. For details, see the Using
VMware Horizon Client for Windows document.

n

On Windows client devices, you must install Adobe Flash Player 10.1 or
later for Internet Explorer.

n

On Linux Thin client devices, you must install the libexpat.so.0 and
libflashplayer.so files. See “Set Up Client Devices for Flash URL
Redirection,” on page 13.

Note With Flash URL Redirection, the multicast or unicast stream is
redirected to client devices that might be outside your organization's firewall.
Your clients must have access to the Adobe Web server that hosts the
ShockWave Flash (SWF) file that initiates the multicast or unicast streaming.
If needed, configure your firewall to open the appropriate ports to allow
client devices to access this server.

Verify that the Flash URL Redirection Feature Is Installed
Before you use this feature, verify that the Flash URL Redirection feature is installed and running on your
virtual desktops.
The Flash URL Redirection feature must be present on every desktop where you intend to support multicast
or unicast redirection. For Horizon Agent installation instructions, see "Silent Installation Properties for
Horizon Agent" in the Setting Up Virtual Desktops in Horizon 7 document.
Procedure

12

1

Start a remote desktop session that uses PCoIP.

2

Open the Task Manager.

3

Verify that the ViewMPServer.exe process is running on the desktop.

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Set Up the Web Pages That Provide Multicast or Unicast Streams
To allow Flash URL redirection to take place, you must embed a JavaScript command in the MIME HTML
(MHTML) Web pages that provide links to the multicast or unicast streams. Users display these Web pages
in the browsers on their remote desktops to access the video streams.
In addition, you can customize the English error message that is displayed to end users when a problem
occurs with Flash URL redirection. Take this optional step if you want to display a localized error message
to your end users. You must embed the var vmwareScriptErroMessage configuration, together with your
localized text string, in the MHTML Web page.
Prerequisites
Verify that the swfobject.js library is imported in the MHTML Web page.
Procedure
1

Embed the viewmp.js JavaScript command in the MHTML Web page.
For example: 

2

(Optional) Customize the Flash URL redirection error message that is sent to end users.
For example: "var vmwareScriptErroMessage=localized error message"

3

Make sure to embed the viewmp.js JavaScript command, and optionally customize the Flash URL
redirection error message, before the ShockWave Flash (SWF) file is imported into the MHTML Web
page.

When a user displays the Web page in a remote desktop, the viewmp.js JavaScript command invokes the
Flash URL Redirection mechanism on the remote desktop, which redirects the SWF file from the desktop to
the hosting client device.

Set Up Client Devices for Flash URL Redirection
The Flash URL Redirection feature redirects the SWF file from remote desktops to client devices. To allow
these client devices to play Flash videos from a multicast or unicast stream, you must verify that the
appropriate Adobe Flash Player is installed on the client devices. The clients also must have IP connectivity
to the media source.
Note With Flash URL Redirection, the multicast or unicast stream is redirected to client devices that might
be outside your organization's firewall. Your clients must have access to the Adobe Web server that hosts the
SWF file that initiates the multicast or unicast streaming. If needed, configure your firewall to open the
appropriate ports to allow client devices to access this server.

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Procedure
u

Install Adobe Flash Player on your client devices.
Operating System

Action

Windows

Install Adobe Flash Player 10.1 or later for Internet Explorer.

Linux

a

Install the libexpat.so.0 file, or verify that this file is already
installed.
Ensure that the file is installed in the /usr/lib or /usr/local/lib
directory.

b

Install the libflashplayer.so file, or verify that this file is already
installed.
Ensure that the file is installed in the appropriate Flash plug-in
directory for your Linux operating system.

c

Install the wget program, or verify that the program file is already
installed.

Disable or Enable Flash URL Redirection
Flash URL Redirection is enabled when you perform a silent installation of Horizon Agent with the

VDM_FLASH_URL_REDIRECTION=1 property. You can disable or reenable the Flash URL Redirection feature on

selected remote desktops by setting a value on a Windows registry key on those virtual machines.
Procedure
1

Start the Windows Registry Editor on the virtual machine.

2

Navigate to the Windows registry key that controls Flash URL Redirection.

3

Option

Description

Windows 7 64-bit

HKEY_LOCAL_MACHINE\Software\Wow6432Node\VMware,Inc.\VMware
ViewMP\enabled = value

Windows 7 32-bit

HKEY_LOCAL_MACHINE\Software\VMware,Inc.\VMware
ViewMP\enabled = value

Set the value to disable or enable Flash URL Redirection.
Option

Value

Disabled

0

Enabled

1

By default, the value is set to 1.

Configuring Flash Redirection
With the Flash Redirection feature, Flash content is sent to the client system and played in a Flash container
window using the Flash Player ActiveX version.
Note In Horizon 7.0, Flash Redirection is a Tech Preview feature. In Horizon 7.0.1, it is fully supported.
Although the name of this feature is similar to the feature called Flash URL Redirection, there are important
differences, as described in the following table.

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Table 2‑1. Comparison of the Flash Redirection Feature and Flash URL Redirection
Item of Differentiation

Flash Redirection

Flash URL Redirection

Support level

A Tech Preview feature in Horizon 7.0
with no technical support. Fully
supported in Horizon 7.0.1.

Fully supported

Horizon Client types that
support this feature

Windows client only

Windows client and Linux client

Display protocol

In Horizon 7.0, PCoIP only. In
Horizon 7.0.1, PCoIP and VMware
Blast.

PCoIP

Browsers

Internet Explorer 9, 10, or 11 for the
agent (remote desktop)

All browsers that are currently supported on
Horizon Client and Horizon Agent

Configuration mechanism

Use an agent-side GPO to specify a
white list or black list of Web sites that
will or will not use Flash Redirection

Modify the source code on the Web page to
embed the required JavaScript

Feature Limitations
The Flash Redirection feature has the following limitations:
n

Clicking a URL link inside the Flash Player window opens a browser on the client rather than in the
remote desktop (agent side).

n

Some Web sites do not work with Flash Redirection on some browser versions. For example, the
vimeo.com Web site does not work if you use Internet Explorer 11.

n

In Horizon 7.0, Flash and Java scripting might not work as expected.

n

The Horizon Client window might freeze while playing Flash content, although you can set a Windows
Registry key to work around this issue.
On a 32-bit client, set HKLM\Software\VMware, Inc.\VMware VDM\Client\EnableD3DRenderer value to
"FALSE" and on a 64-bit client, set HKLM\SOFTWARE\Wow6432Node\VMware, Inc.\VMware
VDM\Client\EnableD3DRenderer to "FALSE".

n

For the YouTube Web site, external interface is disabled by default to avoid playback issues. Therefore,
the following functionalities do not work: Autoplay, the Next and Previous buttons, and Theater mode.
To enable Flash media for the latest update of the YouTube Web site, you must remove youtube.com
from the Compatibility View Settings and manually append &nohtml5=1 to the URL for the video. For
example, https://www.youtube.com/watch?v=NwmRD25HWGE&nohtml5=1.

n

You cannot click on recommended videos on the YouTube site unless you set appMode=1 as a Windows
registry key on the remote desktop.

n

If there is no audio device on the client, errors will happen when playing YouTube Flash media.

n

Flash Redirection does not work for redbox.com.

n

The Flash context menu (activated by a right click) is disabled.

n

If a version 4.1 of Horizon Client connects to a Horizon 7.0 desktop with PCoIP, Flash Redirection will
fail. The Flash content is either played by the desktop's native player or the user will see a white screen.

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System Requirements for Flash Redirection
With Flash Redirection, if you use Internet Explorer 9, 10, or 11, Flash content is sent to the client system.
The client system plays the media content, which reduces the load on the ESXi host.
Remote desktop

n

Horizon Agent 7.0 or later must be installed in a single-user (VDI)
remote desktop, with the Flash Redirection option. The Flash
Redirection option is not selected by default.
See " Horizon Agent Custom Setup Options" in the Setting Up Virtual
Desktops in Horizon 7 document.

Horizon Client computer
or client access device

n

The appropriate group policy settings must be configured. See “Install
and Configure Flash Redirection,” on page 16.

n

Flash Redirection is supported on Windows 7, Windows 8, Windows 8.1,
and Windows 10 single-user remote desktops.

n

Internet Explorer 9, 10, or 11 must be installed with the corresponding
Flash ActiveX plug-in.

n

After installation, the VMware View FlashMMR Server add-on must be
enabled in Internet Explorer.

n

Horizon Client 4.0 or later must be installed. The Flash Redirection
option is enabled by default.
See the topic about installing Horizon Client in the Using VMware
Horizon Client for Windows document.

Display protocol for the
remote session

n

Flash Redirection is supported on Windows 7, Windows 8, Windows 8.1,
and Windows 10.

n

The Flash ActiveX plug-in must be installed and enabled

VMware Blast, PCoIP

Install and Configure Flash Redirection
Redirecting Flash content from a remote desktop to a Flash Player window on the local client system
requires installing the Flash Redirection feature and Internet Explorer on the remote desktop and the client
system and specifying which Web sites will use this feature.
To install this feature on the client system, you must use a Horizon Client 4.0 or later installer. To install this
feature on a remote desktop, you must use a Horizon Agent 7.0 or later installer and select the correct
installation option, which is not selected by default. To enable this feature and to specify which Web sites
will use this feature, you use a group policy.
Note You can alternatively use Windows Registry settings on the remote desktop to configure a white list
of Web sites to use for Flash Redirection. See “Use Windows Registry Settings to Configure Flash
Redirection,” on page 18.
Prerequisites

16

n

Verify that you can log in as an Administrator domain user on the machine that hosts your Active
Directory server.

n

Verify that the MMC and the Group Policy Object Editor snap-in are available on your Active Directory
server.

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Chapter 2 Configuring Remote Desktop Features

n

Verify that the Horizon Agent Configuration ADMX template file vdm_agent.admx file has been added to
the OU for the remote desktop.

n

Compile a list of the Web sites that can or cannot redirect Flash content. Compile a white list to ensure
that only the URLs specified in the list will be able to redirect Flash content. Compile a black list to
ensure that the URLs specified in the list will not be able to redirect Flash content.

n

Verify that Flash ActiveX is installed and works properly. To verify the installation, run Internet
Explorer and go to https://helpx.adobe.com/flash-player.html.

Procedure
1

2

On a Windows 7, Windows 8, Windows 8.1, or Windows 10 client system, install the required version of
Horizon Client and Flash Player ActiveX version.
n

Install Horizon Client 4.0 or later. See the topic about installing Horizon Client, in Using VMware
Horizon Client for Windows document.

n

If necessary, install the ActiveX version of Flash Player (rather than the NPAPI version). Flash
Player is installed by default in Internet Explorer 10 and 11. For Internet Explorer 9, you might
need to go to the following site to download and install Flash Player:
https://get.adobe.com/flashplayer/.

On a Windows 7, Windows 8, Windows 8.1, or Windows 10 remote desktop, install the required version
of Horizon Agent and Internet Explorer, with Flash Player.
n

Install Horizon Agent 7.0 or later and be sure to select the option for Flash Redirection
(experimental). This option is not selected by default.

n

Install Internet Explorer 9, 10, or 11.

n

If necessary, install the ActiveX version of Flash Player (rather than the NPAPI version). Flash
Player is installed by default in Internet Explorer 10 and 11. For Internet Explorer 9, you might
need to go to the following site to download and install Flash Player:
https://get.adobe.com/flashplayer/.

3

On the remote desktop, in Internet Explorer, select Tools > Manage add-ons from the menu bar and
verify that VMware View FlashMMR Server is listed and enabled.

4

On the Active Directory server, open the Group Policy Management Editor and edit the Flash
Redirection policy settings under Computer Configuration.
The settings are located in the Computer Configuration > Policies > Administrative Templates >
Classic Administrative Templates > VMware Horizon Agent Configuration > VMware FlashMMR
folder.

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Setting

Description

Enable Flash multi-media
redirection

Specifies whether Flash Redirection (FlashMMR) is enabled on the remote
desktop (agent-side). When enabled, this feature forwards Flash multimedia data from the designated URLs through a TCP channel to the client,
and invokes the local Flash Player on the client system. This feature greatly
reduces demand on the agent-side CPU and network bandwidth.

Minimum rect size to enable
FlashMMR

Specifies the minimum width and height, in pixels, of the rectangle in
which the Flash content is played. For example, 400,300 specifies a width
of 400 pixels and a height of 300 pixels. Flash Redirection will be used only
if the Flash content is equal to or greater than the values specified in this
policy. If this GPO is not configured, the default value used is 320,200.

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Configuring Remote Desktop Features in Horizon 7

5

In the Group Policy Management Editor, edit the Flash Redirection policy settings under User
Configuration.
The settings are located in the User Configuration > Policies > Administrative Templates > Classic
Administrative Templates > VMware Horizon Agent Configuration > VMware FlashMMR folder.
a

(Horizon 7.0.3 or later) Open the setting Definiton for FlashMMR url list usage for defining a list
of host URLs that you want to use with Flash redirection and select the Enabled radio button.

b

In the URL usage drop down list, choose to enable a white list or black list.
n

To enable a white list, select Enable white list.

n

To enable a black list, select Enable black list.

By default, white list is enabled.
c

Open the setting Hosts Url lists to enable/disable FlashMMR for adding the list of host URLs that
will or will not use Flash redirection and select the Enabled radio button.

d

Click the Show button.

e

Enter the complete URLs that you compiled as a prerequisite in the Name column, and leave the
Value column blank.
Be sure to include http:// or https://. You can use regular expressions. For example, you can specify

https://*.google.com and http://www.cnn.com.

(Horizon 7.0) Leave the Value column blank.
(Horizon 7.0.1 or later) In the Value column, you can optionally specify

requireIECompatibility=true, appMode=0, or both (use a comma to separate the two strings).

Web sites support HTML5 by default and Flash Redirection does not work with these Web sites.
You must set requireIECompatibility=true for these sites to work. This parameter is not required
for the YouTube Web site.
By default, external interface support is enabled when Flash Redirection runs. This can degrade
performance. In certain situations, setting appMode=0 can improve performance and result in a
better user experience.
6

On the agent machine, open a command prompt and change to the following directory:
%Program Files%\Common Files\VMware\Remote Experience

7

Run the following command to add the white list or black list to Internet Explorer.
cscript

8

mergeflashmmrwhitelist.vbs

Restart Internet Explorer.
The sites set with the parameter requireIECompatibility=true are added to Internet Explorer's
compatibility view. You can verify this by selecting Tools > Compatibility View Settings from the
menu bar.
In Horizon 7.0 only, the sites are also added to Internet Explorer's list of trusted sites. You can verify the
trusted sites by selecting Tools > Internet Options from the Internet Explorer menu bar, and on the
Security tab, click the Sites button.

Use Windows Registry Settings to Configure Flash Redirection
If you are a domain user who does not have Administrator privileges on the Active Directory server, you
can alternatively configure Flash Redirection by setting the appropriate values in Windows Registry keys on
the remote desktop.
You can use this procedure as an alternative to using GPO settings to configure Flash Redirection.

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Prerequisites
n

Compile a white list of Web sites to ensure that only the URLs specified in the list will be able to redirect
Flash content. Although you can compile a black list of Web sites, you cannot use the Windows registry
settings to enable the black list. A black list ensures that only the URLs specified in the list will not be
able to redirect Flash content. To enable a black list, you must use the GPO settings for Flash
Redirection.

n

Verify that Horizon Agent 7.0 or later is installed in the remote desktop, along with Flash Player and
Internet Explorer 9, 10, or 11. See “Install and Configure Flash Redirection,” on page 16.

n

Verify that you are using Horizon Client 4.0 or later, along with Flash Player ActiveX version.

Procedure
1

Use Horizon Client to access the remote desktop (agent machine).

2

Open the Windows Registry Editor (regedit.exe) on the agent machine, navigate to the following
folder, and set FlashRedirection to 1:
HKLM\Software\VMware, Inc.\VMware FlashMMR

Note This setting enables the Flash Redirection feature, but if this setting is disabled (set to 0) in
HKLM\Software\Policies\VMware, Inc.\VMware FlashMMR, it means Flash Redirection is disabled
domain-wide, and requires a domain administrator to enable it.
3

Navigate to the following folder:
HKEY_CURRENT_USER\SOFTWARE\VMware, Inc.\VMware FlashMMR

If this folder does not already exist, create it.
4

In the VMware FlashMMR folder, create a sub-key named UrlWhiteList.

5

Right-click the UrlWhiteList key, select New > String Value, and for the name, enter the URL of a Web
site that will use Flash Redirection.
You can use regular expressions. For example, you could specify https://*.google.com. Be sure to leave
the Data value empty.

6

(Optional) (Horizon 7.0.1 and 7.0.2 only) In the data field of the new registry value, add the data

requireIECompatibility=true, appMode=0, or both (use a comma to separate the two strings).

Web sites support HTML5 by default and Flash Redirection does not work with these Web sites. You
must set requireIECompatibility=true for these sites to work. This parameter is not required for the
YouTube Web site.
By default, external interface support is enabled when Flash Redirection runs. This can degrade
performance. For Horizon 7.0.1 or later, in certain situations, setting appMode=0 can improve
performance, and setting appMode=1 can result in a better user experience.
7

Repeat the previous step to add additional URLs, and when you are finished, close the Registry Editor.

8

On the agent machine, open a command prompt and change to the following directory:
%Program Files%\Common Files\VMware\Remote Experience

9

Run the following command to add the white list to Internet Explorer.
cscript

10

mergeflashmmrwhitelist.vbs

Restart Internet Explorer.
The sites set with the parameter requireIECompatibility=true are added to Internet Explorer's
compatibility view. You can verify this by selecting Tools > Compatibility View Settings from the
menu bar.

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Configuring Remote Desktop Features in Horizon 7

In Horizon 7.0 only, the sites are also added to Internet Explorer's list of trusted sites. You can verify the
trusted sites by selecting Tools > Internet Options from the Internet Explorer menu bar, and on the
Security tab, click the Sites button.

Configuring Real-Time Audio-Video
Real-Time Audio-Video allows Horizon 7 users to run Skype, Webex, Google Hangouts, and other online
conferencing applications on their remote desktops. With Real-Time Audio-Video, webcam and audio
devices that are connected locally to the client system are redirected to the remote desktop. This feature
redirects video and audio data to the desktop with a significantly lower bandwidth than can be achieved by
using USB redirection.
Real-Time Audio-Video is compatible with standard conferencing applications and browser-based video
applications, and supports standard webcams, audio USB devices, and analog audio input.
This feature installs the VMware Virtual Webcam and VMware Virtual Microphone on the desktop
operating system. The VMware Virtual Webcam uses a kernel-mode webcam driver that provides enhanced
compatibility with browser-based video applications and other 3rd-party conferencing software.
When a conferencing or video application is launched, it displays and uses these VMware virtual devices,
which handle the audio-video redirection from the locally-connected devices on the client. The VMware
Virtual Webcam and Microphone appear in the Device Manager on the desktop operating system.
The drivers for the audio and webcam devices must be installed on your Horizon Client systems to enable
the redirection.

Configuration Choices for Real-Time Audio-Video
After you install Horizon Agent with Real-Time Audio-Video, the feature works on your Horizon 7
desktops without any further configuration. The default values for the webcam frame rate and image
resolution are recommended for most standard devices and applications.
You can configure group policy settings to change these default values to adapt to particular applications,
webcams, or environments. You can also set a policy to disable or enable the feature altogether. An ADMX
template file aloows you to install Real-Time Audio-Video group policy settings on Active Directory or on
individual desktops. See “Configuring Real-Time Audio-Video Group Policy Settings,” on page 30.
If users have multiple webcams and audio input devices built in or connected to their client computers, you
can configure preferred webcams and audio input devices that will be redirected to their desktops. See
“Selecting Preferred Webcams and Microphones,” on page 22.
Note You can select a preferred audio device, but no other audio configuration options are available.
When webcam images and audio input are redirected to a remote desktop, you cannot access the webcam
and audio devices on the local computer. Conversely, when these devices are in use on the local computer,
you cannot access them on the remote desktop.
For information about supported applications, see the VMware knowledge base article, Guidelines for Using
Real-Time Audio-Video with 3rd-Party Applications on Horizon View Desktops, at
http://kb.vmware.com/kb/2053754.

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System Requirements for Real-Time Audio-Video
Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with
standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time AudioVideo, your Horizon deployment must meet certain software and hardware requirements.
Remote desktops

You install the Real-Time Audio-Video feature by installing View Agent 6.0
or later, or Horizon Agent 7.0 or later. To use this feature with published
desktops and applications, you must install Horizon Agent 7.0.2 or later. See
your Setting Up document for information on installing Horizon Agent.

Horizon Client software

Horizon Client 2.2 for Windows or a later release
Horizon Client 2.2 for Linux or a later release. For Horizon Client for Linux
3.1 or earlier, this feature is available only with the version of Horizon Client
for Linux provided by third-party vendors. For Horizon Client for Linux 3.2
and later, this feature is also available with the version of the client available
from VMware.
Horizon Client 2.3 for Mac or a later release
Horizon Client 4.0 for iOS or a later release.
Horizon Client 4.0 for Android or a later release.

Horizon Client computer
or client access device

Display protocols

VMware, Inc.

n

All operating systems that run Horizon Client for Windows.

n

All operating systems that run Horizon Client for Linux on x86 devices.
This feature is not supported on ARM processors.

n

Mac OS X Mountain Lion (10.8) and later. It is disabled on all earlier Mac
OS X operating systems.

n

All operating systems that run Horizon Client for iOS.

n

All operating systems than run Horizon Client for Android.

n

For details about supported client operating systems, see the Using
VMware Horizon Client document for the appropriate system or device.

n

The webcam and audio device drivers must be installed, and the
webcam and audio device must be operable, on the client computer. To
support Real-Time Audio-Video, you do not have to install the device
drivers on the desktop operating system where the agent is installed.

n

PCoIP

n

VMware Blast (requires Horizon Agent 7.0 or later)

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Ensuring That Real-Time Audio-Video Is Used Instead of USB Redirection
Real-Time Audio-Video supports webcam and audio input redirection for use in conferencing applications.
The USB redirection feature that can be installed with Horizon Agent does not support webcam redirection.
If you redirect audio input devices through USB redirection, the audio stream does not synchronize
properly with video during Real-Time Audio-Video sessions, and you lose the benefit of reducing the
demand on network bandwidth. You can take steps to ensure that webcams and audio input devices are
redirected to your desktops through Real-Time Audio-Video, not USB redirection.
If your desktops are configured with USB redirection, end users can connect and display their locally
connected USB devices by selecting the Connect USB Device option in the Windows client menu bar or the
Desktop > USB menu in the Mac client. Linux clients block USB redirection of audio and video devices by
default and do not provide the USB device options to end users.
If an end user selects a USB device from the Connect USB Device or Desktop > USB list, that device
becomes unusable for video or audio conferencing. For example, if a user makes a Skype call, the video
image might not appear or the audio stream might be degraded. If an end user selects a device during a
conferencing session, the webcam or audio redirection is disrupted.
To hide these devices from end users and prevent potential disruptions, you can configure USB redirection
group policy settings to disable the display of webcams and audio input devices in VMware Horizon Client.
In particular, you can create USB redirection filtering rules for Horizon Agent and specify the audio-in and
video Device Family Names to be disabled. For information about setting group policies and specifying
filtering rules for USB redirection, see “Using Policies to Control USB Redirection,” on page 76.
Caution If you do not set up USB redirection filtering rules to disable the USB device families, inform your
end users that they cannot select webcam or audio devices from the Connect USB Device or Desktop > USB
list in the VMware Horizon Client menu bar.

Selecting Preferred Webcams and Microphones
If a client computer has more than one webcam and microphone, you can configure a preferred webcam and
default microphone that Real-Time Audio-Video will redirect to the desktop. These devices can be built in
or connected to the local client computer.
On a Windows client computer that has Horizon Client for Windows 4.2 or later installed, you can select a
preferred webcam or microphone by configuring Real-Time Audio-Video settings in the Horizon Client
Settings dialog box. With earlier Horizon Client versions, you modify registry settings to select a preferred
webcam and use the Sound control in the Windows operating system to select a default microphone.
On a Mac client computer, you can specify a preferred webcam or microphone by using the Mac defaults
system.
On a Linux client computer, you can specify a preferred webcam by editing a configuration file. To select a
default microphone, you can configure the Sound control in the Linux operating system on the client
computer.
Real-Time Audio-Video redirects the preferred webcam if it is available. If not, Real-Time Audio-Video uses
the first webcam that is provided by system enumeration.

Select a Preferred Webcam or Microphone on a Windows Client System
With the Real-Time Audio-Video feature, if you have multiple webcams or microphones on your client
system, only one of them is used on your remote desktop or application. To specify which webcam or
microphone is preferred, you can configure Real-Time Audio-Video settings in Horizon Client.
The preferred webcam or microphone is used on the remote desktop or application if it is available, and if
not, another webcam or microphone is used.

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With the Real-Time Audio-Video feature, video devices, audio input devices, and audio output devices
work without requiring the use of USB redirection, and the amount of network bandwidth required is
greatly reduced. Analog audio input devices are also supported.
Note If you are using a USB webcam or microphone, do not connect it from the Connect USB Device
menu in Horizon Client. To do so routes the device through USB redirection, so that the device cannot use
the Real-Time Audio-Video feature.
This procedure applies only to Horizon Client for Windows 4.2 and later. For earlier client versions, you
must modify registry settings to select a preferred webcam and use the Sound control in the Windows
operating system to select a default microphone. For more information, see the Using VMware Horizon Client
for Windows document for your Horizon Client version.
Prerequisites
n

Verify that you have a USB webcam, or USB microphone or other type of microphone, installed and
operational on your client system.

n

Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your
remote desktop or application.

n

Connect to a server.

Procedure
1

Open the Settings dialog box and select Real-Time Audio-Video in the left pane.
You can open the Settings dialog box by clicking the Settings (gear) icon in the upper right corner of the
desktop and application screen, or by right-clicking a desktop or application icon and selecting
Settings.

2

Select the preferred webcam from the Preferred webcam drop-down menu and the preferred
microphone from the Preferred microphone drop-down menu.
The drop-down menus show the available webcams and microphones on the client system.

3

Click OK or Apply to save your changes.

The next time you start a remote desktop or application, the preferred webcam and microphone that you
selected are redirected to the remote desktop or application.

Select a Default Microphone on a Mac Client System
If you have multiple microphones on your client system, only one microphone is used on your remote
desktop. You can use System Preferences on your client system to specify which microphone is the default
microphone on the remote desktop.
With the Real-Time Audio-Video feature, audio input devices and audio output devices work without
requiring the use of USB redirection, and the amount of network bandwidth required is greatly reduced.
Analog audio input devices are also supported.
This procedure describes how to choose a microphone from the user interface of the client system.
Administrators can also configure a preferred microphone by using the Mac defaults system. See “Configure
a Preferred Webcam or Microphone on a Mac Client System,” on page 25.
Important If you are using a USB microphone, do not connect it from the Connection > USB menu in
Horizon Client. To do so routes the device through USB redirection and the device cannot use the Real-Time
Audio-Video feature.

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Prerequisites
n

Verify that you have a USB microphone or another type of microphone installed and operational on
your client system.

n

Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your
remote desktop.

Procedure
1

On your client system, select Apple menu > System Preferences and click Sound.

2

Open the Input pane of Sound preferences.

3

Select the microphone that you prefer to use.

The next time that you connect to a remote desktop and start a call, the desktop uses the default microphone
that you selected on the client system.

Configuring Real-Time Audio-Video on a Mac Client
You can configure Real-Time Audio-Video settings at the command line by using the Mac defaults system.
With the defaults system, you can read, write, and delete Mac user defaults by using Terminal
(/Applications/Utilities/Terminal.app).
Mac defaults belong to domains. Domains typically correspond to individual applications. The domain for
the Real-Time Audio-Video feature is com.vmware.rtav.
Syntax for Configuring Real-Time Audio-Video
You can use the following commands to configure the Real-Time Audio-Video feature.
Table 2‑2. Command Syntax for Real-Time Audio-Video Configuration
Command

Description

defaults write com.vmware.rtav scrWCamId "webcamuserid"

Sets the preferred webcam to use on remote desktops. When this
value is not set, the webcam is selected automatically by system
enumeration. You can specify any webcam connected to (or built
into) the client system.

defaults write com.vmware.rtav srcAudioInId "audiodevice-userid"

Sets the preferred microphone (audio-in device) to use on remote
desktops. When this value is not set, remote desktops use the
default recording device set on the client system. You can specify
any microphone connected to (or built into) the client system.

defaults write com.vmware.rtav srcWCamFrameWidth
pixels

Sets the image width. The value defaults to a hardcoded value of
320 pixels. You can change the image width to any pixel value.

defaults write com.vmware.rtav srcWCamFrameHeight
pixels

Sets the image height. The value defaults to a hardcoded value of
240 pixels. You can change the image height to any pixel value.

defaults write com.vmware.rtav srcWCamFrameRate fps

Sets the frame rate. The value defaults to 15 fps. You can change
the frame rate to any value.

defaults write com.vmware.rtav LogLevel "level"

Sets the logging level for the Real-Time Audio-Video log file
(~/Library/Logs/VMware/vmware-RTAV-pid.log). You can set
the logging level to trace or debug.

defaults write com.vmware.rtav IsDisabled value

Determines whether Real-Time Audio-Video is enabled or
disabled. Real-Time Audio-Video is enabled by default. (This
value is not in effect.) To disable Real-Time Audio-Video on the
client, set the value to true.

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Table 2‑2. Command Syntax for Real-Time Audio-Video Configuration (Continued)
Command

Description

defaults read com.vmware.rtav

Displays Real-Time Audio-Video configuration settings.

defaults delete com.vmware.rtav setting

Deletes a Real-Time Audio-Video configuration setting, for
example: defaults delete com.vmware.rtav
srcWCamFrameWidth

Note You can adjust frame rates from 1 fps up to a maximum of 25 fps and resolution up to a maximum of
1920x1080. A high resolution at a fast frame rate might not be supported on all devices or in all
environments.

Configure a Preferred Webcam or Microphone on a Mac Client System
With the Real-Time Audio-Video feature, if you have multiple webcams or microphones on your client
system, only one webcam and one microphone can be used on your remote desktop. You specify which
webcam and microphone are preferred at the command line by using the Mac defaults system.
With the Real-Time Audio-Video feature, webcams, audio input devices, and audio output devices work
without requiring USB redirection, and the amount of network bandwidth required is greatly reduced.
Analog audio input devices are also supported.
In most environments, there is no need to configure a preferred microphone or webcam. If you do not set a
preferred microphone, remote desktops use the default audio device set in the client system's System
Preferences. See “Select a Default Microphone on a Mac Client System,” on page 23. If you do not configure
a preferred webcam, the remote desktop selects the webcam by enumeration.
Prerequisites
n

If you are configuring a preferred USB webcam, verify that the webcam is installed and operational on
your client system.

n

If you are configuring a preferred USB microphone or other type of microphone, verify that the
microphone is installed and operational on your client system.

n

Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your
remote desktop.

Procedure
1

VMware, Inc.

On your Mac client system, start a webcam or microphone application to trigger an enumeration of
camera devices or audio devices to the Real-Time Audio-Video log file.
a

Attach the webcam or audio device.

b

In the Applications folder, double-click VMware Horizon Client to start Horizon Client.

c

Start a call and then stop the call.

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Configuring Remote Desktop Features in Horizon 7

2

Find log entries for the webcam or microphone in the Real-Time Audio-Video log file.
a

In a text editor, open the Real-Time Audio-Video log file.
The Real-Time Audio-Video log file is named ~/Library/Logs/VMware/vmware-RTAV-pid.log, where
pid is the process ID of the current session.

b

Search the Real-Time Audio-Video log file for entries that identify the attached webcams or
microphones.

The following example shows how webcam entries might appear in the Real-Time Audio-Video log file:
2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: static void VideoInputBase::LogDevEnum() 1 Device(s) found
2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: static void VideoInputBase::LogDevEnum() Name=FaceTime HD Camera (Built-in)
UserId=FaceTime HD Camera (Builtin)#0xfa20000005ac8509
SystemId=0xfa20000005ac8509

The following example shows how microphone entries might appear in the Real-Time Audio-Video log
file:
2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: int
AVCaptureEnumerateAudioDevices(MMDev::DeviceList&) 2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: static void AudioCaptureBase::LogDevEnum()
- 2 Device(s) found
2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: static void AudioCaptureBase::LogDevEnum()
- Index=255
Name=Built-in Microphone
UserId=Built-in Microphone#AppleHDAEngineInput:1B,
0,1,0:1
SystemId=AppleHDAEngineInput:1B,0,1,0:1
2013-12-16T12:18:17.404Z| vthread-3| I120: RTAV: static void AudioCaptureBase::LogDevEnum()
- Index=255
Name=Built-in Input
UserId=Built-in Input#AppleHDAEngineInput:1B,0,1,1:2
SystemId=AppleHDAEngineInput:1B,0,1,1:2

3

Find the webcam or microphone that you prefer in the Real-Time Audio-Video log file and make a note
of its user ID.
The user ID appears after the string UserId= in the log file. For example, the user ID of the internal face
time camera is FaceTime HD Camera (Built-in) and the user ID of the internal microphone is Built-in
Microphone.

4

5

In Terminal (/Applications/Utilities/Terminal.app), use the defaults write command to set the
preferred webcam or microphone.
Option

Action

Set the preferred webcam

Type
defaults write com.vmware.rtav srcWCamId "webcam-userid",
where webcam-userid is the user ID of the preferred webcam, which you
obtained from the Real-Time Audio-Video log file. For example:
defaults write com.vmware.rtav srcWCamId "HD Webcam C525”

Set the preferred microphone

Type
defaults write com.vmware.rtav srcAudioInId "audio-deviceuserid", where audio-device-userid is the user ID of the preferred
microphone, which you obtained from the Real-Time Audio-Video log file.
For example:
defaults write com.vmware.rtav srcAudioInId "Built-in
Microphone"

(Optional) Use the defaults read command to verify your changes to the Real-Time Audio-Video
feature.
For example: defaults read com.vmware.rtav
The command lists all of the Real-Time Audio-Video settings.

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The next time you connect to a remote desktop and start a new call, the desktop uses the preferred webcam
or microphone that you configured, if it is available. If the preferred webcam or microphone is not available,
the remote desktop can use another available webcam or microphone.

Select a Default Microphone on a Linux Client System
If you have multiple microphones on your client system, only one of them is used on your Horizon 7
desktop. To specify which microphone is the default, you can use the Sound control on your client system.
With the Real-Time Audio-Video feature, audio input devices and audio output devices work without
requiring the use of USB redirection, and the amount of network bandwidth required is greatly reduced.
Analog audio input devices are also supported.
This procedure describes choosing a default microphone from the user interface of the client system.
Administrators can also configure a preferred microphone by editing a configuration file. See “Select a
Preferred Webcam or Microphone on a Linux Client System,” on page 27.
Prerequisites
n

Verify that you have a USB microphone or another type of microphone installed and operational on
your client system.

n

Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your
remote desktop.

Procedure
1

In the Ubuntu graphical user interface, select System > Preferences > Sound.
You can alternatively click the Sound icon on the right side of the toolbar at the top of the screen.

2

Click the Input tab in the Sound Preferences dialog box.

3

Select the preferred device and click Close.

Select a Preferred Webcam or Microphone on a Linux Client System
With the Real-Time Audio-Video feature, if you have multiple webcams and microphones on your client
system, only one webcam and one microphone can be used on your Horizon 7 desktop. To specify which
webcam and microphone are preferred, you can edit a configuration file.
The preferred webcam or microphone is used on the remote desktop if it is available, and if not, another
webcam or microphone is used.
With the Real-Time Audio-Video feature, webcams, audio input devices, and audio output devices work
without requiring the use of USB redirection, and the amount network bandwidth required is greatly
reduced. Analog audio input devices are also supported.
To set the properties in the /etc/vmware/config file and specify a preferred device, you must determine the
values of certain fields. You can search the log file for the values of these fields.
n

For webcams, you set the rtav.srcWCamId property to the value of the UserId field for the webcam and
the rtav.srcWCamName property to the value of the Name field for the webcam.
The rtav.srcWCamName property has a higher priority than the rtav.srcWCamId property. Both properties
should specify the same webcam. If the properties specify different webcams, the webcam specified by
rtav.srcWCamName is used, if it exists. If it does not exist, the webcam specified by rtav.srcWCamId is
used. If both webcams are not found, the default webcam is used.

n

For audio devices, you set the rtav.srcAudioInId property to the value of the Pulse Audio

device.description field.

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Prerequisites
Depending on whether you are configuring a preferred webcam, preferred microphone, or both, perform
the appropriate prerequisite tasks:
n

Verify that you have a USB webcam installed and operational on your client system.

n

Verify that you have a USB microphone or another type of microphone installed and operational on
your client system.

n

Verify that you are using the VMware Blast display protocol or the PCoIP display protocol for your
remote desktop.

Procedure
1

Launch the client, and start a webcam or microphone application to trigger an enumeration of camera
devices or audio devices to the client log.
a

Attach the webcam or audio device you want to use.

b

Use the command vmware-view to start Horizon Client.

c

Start a call and then stop the call.
This process creates a log file.

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2

Find log entries for the webcam or microphone.
a

Open the debug log file with a text editor.
The log file with real-time audio-video log messages is located at /tmp/vmware-/vmwareRTAV-.log. The client log is located at /tmp/vmware-/vmware-view-.log.

b

Search the log file to find the log file entries that reference the attached webcams and microphones.
The following example shows an extract of the webcam selection:
main| I120: RTAV: static void VideoInputBase::LogDevEnum() - 3 Device(s) found
main| I120: RTAV: static void VideoInputBase::LogDevEnum() - Name=UVC Camera (046d:
0819)
UserId=UVC Camera (046d:0819)#/sys/devices/pci0000:00/0000:00:1a.
7/usb1/1-3/1-3.4/1-3.4.5
SystemId=/dev/video1
main| I120: RTAV: static void VideoInputBase::LogDevEnum() - Name=gspca main driver
UserId=gspca main driver#/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.4/1-3.4.7
SystemId=/dev/video2
main| I120: RTAV: static void VideoInputBase::LogDevEnum() ®
®
Name=Microsoft LifeCam HD-6000 for Notebooks
UserId=Microsoft LifeCam HD-6000 for
Notebooks#/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.6
SystemId=/dev/video0
main| W110: RTAV: static bool AudioCaptureLin::EnumCaptureDevices(MMDev::DeviceList&) enumeration data unavailable

The following example shows an extract of the audio device selection, and the current audio level
for each:
vthread-18| I120: RTAV: bool AudioCaptureLin::TriggerEnumDevices() - Triggering
enumeration
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - PulseAudio Get Source (idx=1 'alsa_output.usbLogitech_Logitech_USB_Headset-00-Headset.analog-stereo.monitor' 'Monitor of Logitech USB
Headset Analog Stereo')
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - channel:0 vol:65536
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - channel:1 vol:65536
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - PulseAudio Get Source (idx=2 'alsa_input.usbLogitech_Logitech_USB_Headset-00-Headset.analog-mono' 'Logitech USB Headset Analog Mono')
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - channel:0 vol:98304
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - PulseAudio Get Source (idx=3 'alsa_output.usbMicrosoft_Microsoft_LifeChat_LX-6000-00-LX6000.analog-stereo.monitor' 'Monitor of
Microsoft LifeChat LX-6000 Analog Stereo')
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioGetSourceCB(pa_context*,
const pa_source_info*, int, void*) - channel:0 vol:65536

Warnings are shown if any of the source audio levels for the selected device do not meet the
PulseAudio criteria if the source is not set to 100% (0dB), or if the selected source device is muted,
as follows:
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioSourceInfoCB(pa_context*,
const pa_source_info*, int, void*) - Note, selected device channel volume: 0: 67%
vthread-18| I120: RTAV: static void AudioCaptureLin::PulseAudioSourceInfoCB(pa_context*,
const pa_source_info*, int, void*) - Note, selected device channel is muted

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Configuring Remote Desktop Features in Horizon 7

3

Copy the description of the device and use it to set the appropriate property in the /etc/vmware/config
file.
®

®

For a webcam example, copy Microsoft LifeCam HD-6000 for Notebooks and Microsoft LifeCam
HD-6000 for Notebooks#/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.6 to specify the
Microsoft webcam as the preferred webcam and set the properties as follows:
®

rtav.srcWCamName = “Microsoft LifeCam HD-6000 for Notebooks”
®
rtav.srcWCamId = “Microsoft LifeCam HD-6000 for
Notebooks#/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3.6”

For this example, you could also set the rtav.srcWCamId property to "Microsoft". The rtav.srcWCamId
property supports both partial and exact matches. The rtav.srcWCamName property supports only an
exact match.
For an audio device example, copy Logitech USB Headset Analog Mono to specify the Logitech headset
as the preferred audio device and set the property as follows:
rtav.srcAudioInId="Logitech USB Headset Analog Mono"

4

Save your changes and close the /etc/vmware/config configuration file.

5

Log off of the desktop session and start a new session.

Configuring Real-Time Audio-Video Group Policy Settings
You can configure group policy settings that control the behavior of Real-Time Audio-Video (RTAV) on your
Horizon 7 desktops. These settings determine a virtual webcam's maximum frame rate and image
resolution. The settings allow you to manage the maximum bandwidth that any one user can consume. An
additional setting disables or enables the RTAV feature.
You do not have to configure these policy settings. Real-Time Audio-Video works with the frame rate and
image resolution that are set for the webcam on client systems. The default settings are recommended for
most webcam and audio applications.
For examples of bandwidth use during Real-Time Audio-Video, see “Real-Time Audio-Video Bandwidth,”
on page 33.
These policy settings affect your Horizon 7 desktops, not the client systems to which the physical devices are
connected. To configure these settings on your desktops, add the RTAV Group Policy Administrative
Template (ADMX) file in Active Directory.
For information about configuring settings on client systems, see the VMware knowledge base article,
Setting Frame Rates and Resolution for Real-Time Audio-Video on Horizon View Clients, at
http://kb.vmware.com/kb/2053644.

Add the RTAV ADMX Template in Active Directory and Configure the Settings
You can add the policy settings in the RTAV ADMX file (vdm_agent_rtav.admx), to group policy objects
(GPOs) in Active Directory and configure the settings in the Group Policy Object Editor.
Prerequisites

30

n

Verify that the RTAV setup option is installed on your desktops. This setup option is installed by default
but can be deselected during installation. The settings have no effect if RTAV is not installed. See your
Setting Up document for information on installing Horizon Agent.

n

Verify that Active Directory GPOs are created for the RTAV group policy settings. The GPOs must be
linked to the OU that contains your desktops. See “Active Directory Group Policy Example,” on
page 168.

n

Verify that the Microsoft MMC and the Group Policy Object Editor snap-in are available on your Active
Directory server.

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Chapter 2 Configuring Remote Desktop Features

n

Familiarize yourself with RTAV group policy settings. See “Real-Time Audio-Video Group Policy
Settings,” on page 31.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the vdm_agent_rtav.admx file and the en-US folder to the C:\Windows\PolicyDefinitions
folder on your Active Directory or RDS host.

b

(Optional) Copy the language resource file (vdm_agent_rtav.adml) to the appropriate subfolder in
C:\Windows\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template file in the editor.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.
The settings are located in the Computer Configuration > Policies > Administrative Templates > View
RTAV Configuration folder.

What to do next
Configure the group policy settings.

Real-Time Audio-Video Group Policy Settings
The Real-Time Audio-Video (RTAV) group policy settings control the virtual webcam's maximum frame rate
and maximum image resolution. An additional setting lets you disable or enable the RTAV feature. These
policy settings affect remote desktops, not the client systems where the physical devices are connected.
If you do not configure the RTAV group policy settings, RTAV uses the values that are set on the client
systems. On client systems, the default webcam frame rate is 15 frames per second. The default webcam
image resolution is 320x240 pixels.
The resolution group policy settings determine the maximum values that can be used. The frame rate and
resolution that are set on client systems are absolute values. For example, if you configure the RTAV settings
for maximum image resolution to 640x480 pixels, the webcam displays any resolution that is set on the
client up to 640x480 pixels. If you set the image resolution on the client to a value higher than 640x480 pixels,
the client resolution is capped at 640x480 pixels.
Not all configurations can achieve the maximum group policy settings of 1920x1080 resolution at 25 frames
per second. The maximum frame rate that your configuration can achieve for a given resolution depends
upon the webcam being used, the client system hardware, the Horizon Agent virtual hardware, and the
available bandwidth.
The resolution group policy settings determine the default values that are used when resolution values are
not set by the user.

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Configuring Remote Desktop Features in Horizon 7

Group Policy
Setting

Description

Disable RTAV

When you enable this setting, the Real-Time Audio-Video feature is disabled.
When this setting is not configured or disabled, Real-Time Audio-Video is enabled.
This setting is in the VMware View Agent Configuration > View RTAV Configuration folder in the
Group Policy Management Editor.

Max frames per
second

Determines the maximum rate per second at which the webcam can capture frames. You can use this
setting to limit the webcam frame rate in low-bandwidth network environments.
The minimum value is one frame per second. The maximum value is 25 frames per second.
When this setting is not configured or disabled, no maximum frame rate is set. Real-Time AudioVideo uses the frame rate that is selected for the webcam on the client system.
By default, client webcams have a frame rate of 15 frames per second. If no setting is configured on
the client system and the Max frames per second setting is not configured or disabled, the webcam
captures 15 frames per second.
This setting is located in the VMware View Agent Configuration > View RTAV Configuration >
View RTAV Webcam Settings folder in the Group Policy Management Editor.

Resolution Max image
width in
pixels

Determines the maximum width, in pixels, of image frames that are captured by the webcam. By
setting a low maximum image width, you can lower the resolution of captured frames, which can
improve the imaging experience in low-bandwidth network environments.
When this setting is not configured or disabled, a maximum image width is not set. RTAV uses the
image width that is set on the client system. The default width of a webcam image on a client system
is 320 pixels.
The maximum limit for any webcam image is 1920x1080 pixels. If you configure this setting with a
value that is higher than 1920 pixels, the effective maximum image width is 1920 pixels.
This setting is located in the VMware View Agent Configuration > View RTAV Configuration >
View RTAV Webcam Settings folder in the Group Policy Management Editor.

32

Resolution Max image
height in
pixels

Determines the maximum height, in pixels, of image frames that are captured by the webcam. By
setting a low maximum image height, you can lower the resolution of captured frames, which can
improve the imaging experience in low-bandwidth network environments.
When this setting is not configured or disabled, a maximum image height is not set. RTAV uses the
image height that is set on the client system. The default height of a webcam image on a client system
is 240 pixels.
The maximum limit for any webcam image is 1920x1080 pixels. If you configure this setting with a
value that is higher than 1080 pixels, the effective maximum image height is 1080 pixels.
This setting is located in the VMware View Agent Configuration > View RTAV Configuration >
View RTAV Webcam Settings folder in the Group Policy Management Editor.

Resolution Default image
resolution
width in
pixels

Determines the default resolution width, in pixels, of image frames that are captured by the webcam.
This setting is used when no resolution value is defined by the user.
When this setting is not configured or disabled, the default image width is 320 pixels.
The value that is configured by this policy setting takes effect only if both View Agent 6.0 or later and
Horizon Client 3.0 or later are used. For older versions of View Agent and Horizon Client, this policy
setting has no effect, and the default image width is 320 pixels.
This setting is located in the VMware View Agent Configuration > View RTAV Configuration >
View RTAV Webcam Settings folder in the Group Policy Management Editor.

Resolution Default image
resolution
height in
pixels

Determines the default resolution height, in pixels, of image frames that are captured by the webcam.
This setting is used when no resolution value is defined by the user.
When this setting is not configured or disabled, the default image height is 240 pixels.
The value that is configured by this policy setting takes effect only if both View Agent 6.0 or later and
Horizon Client 3.0 or later are used. For older versions of View Agent and Horizon Client, this policy
setting has no effect, and the default image height is 240 pixels.
This setting is located in the VMware View Agent Configuration > View RTAV Configuration >
View RTAV Webcam Settings folder in the Group Policy Management Editor.

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Chapter 2 Configuring Remote Desktop Features

Real-Time Audio-Video Bandwidth
Real-Time Audio-Video bandwidth varies according to the webcam's image resolution and frame rate, and
the image and audio data being captured.
The sample tests shown in Table 2-3 measure the bandwidth that Real-Time Audio-Video uses in a View
environment with standard webcam and audio input devices. The tests measure the bandwidth to send both
video and audio data from Horizon Client to Horizon Agent. The total bandwidth that is required to run a
desktop session from Horizon Client might be higher than these numbers. In these tests, the webcam
captures images at 15 frames per second for each image resolution.
Table 2‑3. Sample Bandwidth Results for Sending Real-Time Audio-Video Data from Horizon Client to
Horizon Agent
Image Resolution (Width x Height)

Bandwidth Used (Kbps)

160 x 120

225

320 x 240

320

640 x 480

600

Configuring Scanner Redirection
By using scanner redirection, Horizon 7 users can scan information in their remote desktops and
applications with scanning and imaging devices that are connected locally to their client computers. Scanner
redirection is available in Horizon 6.0.2 and later releases.
Scanner redirection supports standard scanning and imaging devices that are compatible with the TWAIN
and WIA formats.
After you install Horizon Agent with the Scanner Redirection setup option, the feature works on your
remote desktops and applications without further configuration. You do not have to configure scannerspecific drivers on remote desktops or applications.
You can configure group policy settings to change default values to adapt to particular scanning and
imaging applications or environments. You can also set a policy to disable or enable the feature altogether.
With an ADMX template file, you can install scanner redirection group policy settings in Active Directory or
on individual desktops. See “Configuring Scanner Redirection Group Policy Settings,” on page 35.
When scanning data is redirected to a remote desktop or application, you cannot access the scanning or
imaging device on the local computer. Conversely, when a device is in use on the local computer, you cannot
access it on the remote desktop or application.

System Requirements for Scanner Redirection
To support scanner redirection, your Horizon 7 deployment must meet certain software and hardware
requirements.
Horizon 7 remote
desktop or application

This feature is supported on RDS desktops, RDS applications, and VDI
desktops that are deployed on single-user virtual machines.
You must install View Agent 6.0.2 or later, and select the Scanner Redirection
setup option, on the parent or template virtual machines or RDS hosts.
On Windows Desktop and Windows Server guest operating systems, the
Horizon Agent Scanner Redirection setup option is deselected by default.

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Configuring Remote Desktop Features in Horizon 7

The following guest operating systems are supported on single-user virtual
machines and, where noted, on RDS hosts:
n

32-bit or 64-bit Windows 7

n

32-bit or 64-bit Windows 8.x

n

32-bit or 64-bit Windows 10

n

Windows Server 2008 R2 configured as a desktop or RDS host

n

Windows Server 2012 R2 configured as a desktop or RDS host
Important The Desktop Experience feature must be installed on
Windows Server guest operating systems, whether they are configured
as desktops or as RDS hosts.

The scanner device drivers do not have to be installed on the desktop
operating system where Horizon Agent is installed.
Horizon Client software

Horizon Client 3.2 for Windows or a later release

Horizon Client computer
or client access device

Supported operating systems:
n

32-bit or 64-bit Windows 7

n

32-bit or 64-bit Windows 8.x

n

32-bit or 64-bit Windows 10

The scanner device drivers must be installed, and the scanner must be
operable, on the client computer.
Scanning device
standard

TWAIN or WIA

Display protocol for
Horizon 7

PCoIP
Scanner redirection is not supported in RDP desktop sessions.

User Operation of Scanner Redirection
With scanner redirection, users can operate physical scanners and imaging devices that are connected to
their client computers as virtual devices that perform scanning operations in their remote desktops and
applications.
Users can operate their virtual scanners in a way that closely parallels the way that they use the scanners on
their locally connected client computers.
n

After the Scanner Redirection option is installed with Horizon Agent, a scanner tool tray icon icon (
is added to the desktop. On RDS applications, the tool tray icon is redirected to the local client
computer.

)

You do not have to use the scanner tool tray icon. Scanning redirection works without any further
configuration. You can use the icon to configure options such as changing which device to use if more
than one device is connected to the client computer.

34

n

When you click the scanner icon, the Scanner Redirection for VMware Horizon menu is displayed. No
scanners appear in the menu list if incompatible scanners are connected to the client computer.

n

By default, scanning devices are autoselected. TWAIN and WIA scanners are selected separately. You
can have one TWAIN scanner and one WIA scanner selected at the same time.

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Chapter 2 Configuring Remote Desktop Features

n

If more than one locally connected scanner is configured, you can select a different scanner than the one
that is selected by default.

n

WIA scanners are displayed in the remote desktop's Device Manager menu, under Imaging devices.
The WIA scanner is named VMware Virtual WIA Scanner.

n

In the Scanner Redirection for VMware Horizon menu, you can click the Preferences option and select
options such as hiding webcams from the scanner redirection menu and determining how to select the
default scanner.
You can also control these features by configuring scanner redirection group policy settings in Active
Directory. See “Scanner Redirection Group Policy Settings,” on page 36.

n

When you operate a TWAIN scanner, the TWAIN Scanner Redirection for VMware Horizon menu
provides additional options for selecting regions of an image, scanning in color, black and white, or
grayscale, and choosing other common functions.

n

To display the TWAIN user interface window for TWAIN scanning software that does not display the
window by default, you can select an Always show Scanner Settings dialog option in the VMware
Horizon Scanner Redirection Preferences dialog box.
Note that most TWAIN scanning software displays the TWAIN user interface window by default. For
this software, the window is always displayed, whether you select or deselect the Always show
Scanner Settings dialog option.

Note If you run two RDS applications that are hosted on different farms, two scanner redirection tool tray
icons appear on the client computer. Typically, only one scanner is connected to a client computer. In this
case, both icons operate the same device, and it does not matter which icon you select. In some situations,
you might have two locally connected scanners and run two RDS applications that run on different farms. In
that case, you must open each icon to see which scanner redirection menu controls which RDS application.
For end-user instructions for operating redirected scanners, see the Using VMware Horizon Client for Windows
document.

Configuring Scanner Redirection Group Policy Settings
You can configure group policy settings that control the behavior of scanner redirection on your Horizon 7
desktops and applications. With these policy settings, you can control centrally, from Active Directory, the
options that are available in the VMware Horizon Scanner Redirection Preferences dialog box on users'
desktops and applications.
You do not have to configure these policy settings. Scanner redirection works with the default settings that
are configured for scanning devices on remote desktops and client systems.
These policy settings affect your remote desktops and applications, not the client systems where the physical
scanners are connected. To configure these settings on your desktops and applications, add the Scanner
Redirection Group Policy Administrative Template (ADMX) file in Active Directory.

Add the Scanner Redirection ADMX Templates in Active Directory
You can add the policy settings in the scanner redirection ADMX template file (vdm_agent_scanner.admx) to
group policy objects (GPOs) in Active Directory and configure the settings in the Group Policy Object Editor.
Prerequisites
n

Verify that the Scanner Redirection setup option is installed on your desktops and RDS hosts. The
group policy settings have no effect if scanner redirection is not installed. See your Setting Up document
for information on installing Horizon Agent.

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Configuring Remote Desktop Features in Horizon 7

n

Verify that Active Directory GPOs are created for the scanner redirection group policy settings. The
GPOs must be linked to the OU that contains your desktops and RDS hosts. See “Active Directory
Group Policy Example,” on page 168.

n

Verify that the MMC and the Group Policy Object Editor snap-in are available on your Active Directory
server.

n

Familiarize yourself with scanner redirection group policy settings. See “Scanner Redirection Group
Policy Settings,” on page 36.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the vdm_agent_scanner.admx file and the en-US folder to the C:\Windows\PolicyDefinitions
folder on your Active Directory or RDS host.

b

(Optional) Copy the language resource file (vdm_agent_scanner.adml) to the appropriate subfolder
in C:\Windows\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template file in the editor.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.
The settings are located in the Computer Configuration > Policies > Administrative Templates >
Scanner Redirection folder.
Most settings are also added to the User Configuration folder, located in User Configuration > Policies
> Administrative Templates > Scanner Redirection folder.

What to do next
Configure the group policy settings.

Scanner Redirection Group Policy Settings
The scanner redirection group policy settings control the options that are available in the VMware Horizon
Scanner Redirection Preferences dialog box on users' desktops and applications.
The scanner redirection ADMX template file contains both Computer Configuration and User Configuration
policies. The User Configuration policies allow you to set different configurations for users of VDI desktops,
RDS desktops, and RDS applications. Different User Configuration policies can take effect even when users'
desktop sessions and applications are running on the same RDS hosts. All of the settings are in the VMware
Horizon Agent Configuration > Scanner Redirection folder in the Group Policy Management Editor.

36

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Group Policy
Setting

Computer

User

Description

Disable
functionality

X

Disables the scanner redirection feature.
When you enable this setting, scanners cannot be redirected and do not appear
in the scanner menu on users' desktops and applications.
When you disable this setting or do not configure it, scanner redirection works
and scanners appear in the scanner menu.

Lock config

X

Locks the scanner redirection user interface and prevents users from changing
configuration options on their desktops and applications.
When you enable this setting, users cannot configure the options that are
available from the tray menu on their desktops and applications. Users can
display the VMware Horizon Scanner Redirection Preferences dialog box, but
the options are inactive and cannot be changed.
When you disable this setting or do not configure it, users can configure the
options in the VMware Horizon Scanner Redirection Preferences dialog box.
X

Compression

Sets the image compression rate during the image transfer to the remote
desktop or application.
You can choose from the following compression modes:
n Disable. Image compression is disabled.
Lossless. Lossless (zlib) compression is used without loss of image
quality.
n JPEG. JPEG compression is used with loss of quality. You specify the level
of image quality in the JPEG compression quality field. JPEG compression
quality must be a value between 0 and 100.
When you enable this setting, the selected compression mode is set for all users
affected by this policy. However, users can change the Compression option in
the VMware Horizon Scanner Redirection Preferences dialog box, overriding
the policy setting.
When you disable this policy setting or do not configure it, JPEG compression
mode is used.
n

Hide Webcam

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X

X

Prevents webcams from appearing in the scanner selection menu in the
VMware Horizon Scanner Redirection Preferences dialog box.
By default, webcams can be redirected to desktops and applications. Users can
select webcams and use them as virtual scanners to capture images.
When you enable this setting as a Computer Configuration policy, webcams are
hidden from all users of the affected computers. Users cannot change the Hide
Webcam option in the VMware Horizon Scanner Redirection Preferences
dialog box.
When you enable this setting as a User Configuration policy, webcams are
hidden from all affected users. However, users can change the Hide Webcam
option in the VMware Horizon Scanner Redirection Preferences dialog box.
When you enable this setting in both Computer Configuration and User
Configuration, the Hide Webcam setting in Computer Configuration overrides
the corresponding policy setting in User Configuration for all users of the
affected computers.
When you disable this setting or do not configure it in either policy
configuration, the Hide Webcam setting is determined by the corresponding
policy setting (either User Configuration or Computer Configuration) or by
user selection in the VMware Horizon Scanner Redirection Preferences dialog
box.

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Configuring Remote Desktop Features in Horizon 7

Group Policy
Setting
Default
Scanner

Computer

User

Description

X

X

Provides centralized management of scanner autoselection.
You select scanner autoselection options separately for TWAIN and WIA
scanners. You can choose from the following autoselection options:
n None. Do not select scanners automatically.
n Autoselect Automatically select the locally connected scanner.
n Last used Automatically select the last-used scanner.
n Specified Select the scanner name that you type in the Specified scanner
text box.
When you enable this setting as a Computer Configuration policy, the setting
determines the scanner autoselection mode for all users of the affected
computers. Users cannot change the Default Scanner option in the VMware
Horizon Scanner Redirection Preferences dialog box.
When you enable this setting as a User Configuration policy, the setting
determines the scanner autoselection mode for all affected users. However,
users can change the Default Scanner option in the VMware Horizon Scanner
Redirection Preferences dialog box.
When you enable this setting in both Computer Configuration and User
Configuration, the scanner autoselection mode in Computer Configuration
overrides the corresponding policy setting in User Configuration for all users of
the affected computers.
When you disable this setting or do not configure it in either policy
configuration, the scanner autoselection mode is determined by the
corresponding policy setting (either User Configuration or Computer
Configuration) or by user selection in the VMware Horizon Scanner Redirection
Preferences dialog box.

Configuring Serial Port Redirection
With serial port redirection, users can redirect locally connected, serial (COM) ports such as built-in RS232
ports or USB to Serial adapters. Devices such as printers, bar code readers, and other serial devices can be
connected to these ports and used in the remote desktops.
Serial port redirection is available in Horizon 6 version 6.1.1 and later releases with Horizon Client for
Windows 3.4 and later releases.
After you install Horizon Agent and set up the serial port redirection feature, the feature can work on your
remote desktops without further configuration. For example, COM1 on the local client system is redirected
as COM1 on the remote desktop, and COM2 is redirected as COM2, unless a COM port already exists on the
remote desktop. If so, the COM port is mapped to avoid conflicts. For example, if COM1 and COM2 already
exist on the remote desktop, COM1 on the client is mapped to COM3 by default. You do not have to
configure the COM ports or install device drivers on the remote desktops.
To make a redirected COM port active, a user selects the Connect option from the menu on the serial port
tool tray icon during a desktop session. A user can also set a COM port device to connect automatically
whenever the user logs in to the remote desktop. See “User Operation of Serial Port Redirection,” on
page 39.
You can configure group policy settings to change the default configuration. For example, you can lock the
settings so that users cannot change the COM port mappings or properties. You can also set a policy to
disable or enable the feature altogether. With an ADMX template file, you can install serial port redirection
group policy settings in Active Directory or on individual desktops. See “Configuring Serial Port
Redirection Group Policy Settings,” on page 41.
When a redirected COM port is opened and in use on a remote desktop, you cannot access the port on the
local computer. Conversely, when a COM port is in use on the local computer, you cannot access the port on
the remote desktop.

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System Requirements for Serial Port Redirection
With this feature, users can redirect locally connected, serial (COM) ports, such as built-in RS232 ports or
USB to Serial adapters, to their remote desktops. To support serial port redirection, your Horizon
deployment must meet certain software and hardware requirements.
Remote desktops

The remote desktops must have View Agent 6.1.1 or later, or Horizon Agent
7.0 or later, installed with the Serial Port Redirection setup option, on the
parent or template virtual machines. This setup option is deselected by
default.
The following guest operating systems are supported on single-session
virtual machines:
n

32-bit or 64-bit Windows 7

n

32-bit or 64-bit Windows 8.x

n

32-bit or 64-bit Windows 10

n

Windows Server 2008 R2 configured as a desktop

n

Windows Server 2012 R2 configured as a desktop

n

Windows Server 2016 configured as a desktop

This feature is not currently supported for Windows Server RDS hosts.
Serial port device drivers do not have to be installed on the desktop
operating system where the agent is installed.
Horizon Client computer
or client access device

Display protocols

n

Serial port redirection is supported on Windows 7, Windows 8.x client
systems, and Windows 10.

n

Any required serial port device drivers must be installed, and the serial
port must be operable, on the client computer. You do not need to install
the device drivers on the remote desktop operating system where the
agent is installed.

n

PCoIP

n

VMware Blast (requires Horizon Agent 7.0 or later)

VMware Horizon serial port redirection is not supported in RDP desktop
sessions.

User Operation of Serial Port Redirection
Users can operate physical COM port devices that are connected to their client computers and use serial port
virtualization to connect the devices to their remote desktops, where the devices are accessible to 3rd party
applications.
n

After the Serial Port Redirection option is installed with Horizon Agent, a serial port tool tray icon (
is added to the remote desktop. For published applications, the icon is redirected to the local client
computer.

)

The icon appears only if you use the required versions of Horizon Agent and Horizon Client for
Windows, and you connect over PCoIP. The icon does not appear if you connect to a remote desktop
from a Mac, Linux, or mobile client.
You can use the icon to configure options to connect, disconnect, and customize the mapped COM
ports.

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n

When you click the serial port icon, the Serial COM Redirection for VMware Horizon menu appears.

n

By default, the locally connected COM ports are mapped to corresponding COM ports on the remote
desktop. For example: COM1 mapped to COM3. The mapped ports are not connected by default.

n

To use a mapped COM port, you must manually select the Connect option in the Serial COM
Redirection for VMware Horizon menu, or the Autoconnect option must be set during a previous
desktop session or by configuring a group policy setting. Autoconnect configures a mapped port to
connect automatically when a remote desktop session is started.

n

When you select the Connect option, the redirected port is active. In the Device Manager in the guest
operating system on the remote desktop, the redirected port is shown as Serial Port Redirector for
VMware Horizon (COMn).
When the COM port is connected, you can open the port in a 3rd-party application, which can exchange
data with the COM port device that is connected to the client machine. While a port is open in an
application, you cannot disconnect the port in the Serial COM Redirection for VMware Horizon
menu.
Before you can disconnect the COM port, you must close the port in the application or close the
application. You can then select the Disconnect option to disconnect the port and make the physical
COM port available for use on the client machine.

n

In the Serial COM Redirection for VMware Horizon menu, you can right-click a redirected port to
select the Port Properties command.
In the COM Properties dialog box, you can configure a port to connect automatically when a remote
desktop session is started, ignore the Data Set Ready (DSR) signal, and map the local port on the client
to a different COM port on the remote desktop by selecting a port in the Custom port name drop-down
list.
A remote desktop port might be shown as overlapped. For example, you might see COM1
(Overlapped). In this case, the virtual machine is configured with a COM port in the virtual hardware
on the ESXi host. You can use a redirected port even when it is mapped to an overlapped port on the
virtual machine. The virtual machine receives serial data through the port from the ESXi host or from
the client system.

n

In the Device Manager in the guest operating system, you can use the Properties > Port Settings tab to
configure settings for a redirected COM port. For example, you can set the default baud rate and data
bits. However, the settings you configure in Device Manager are ignored if the application specifies the
port settings.

For end-user instructions for operating redirected serial COM ports, see the Using VMware Horizon Client for
Windows document.

Guidelines for Configuring Serial Port Redirection
Through the group policy settings, you can configure serial port redirection and control the extent to which
users can customize redirected COM ports. Your choices depend on the user roles and 3rd-party
applications in your organization.
For details about the group policy settings, see “Serial Port Redirection Group Policy Settings,” on page 42.
n

40

If your users run the same 3rd-party applications and COM port devices, make sure that the redirected
ports are configured in the same way. For example, in a bank or retail store that uses point-of-sale
devices, make sure that all COM port devices are connected to the same ports on the client endpoints,
and all ports are mapped to the same redirected COM ports on the remote desktops.

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Set the PortSettings policy setting to map client ports to redirected ports. Select the Autoconnect item
in PortSettings to ensure that the redirected ports are connected at the start of each desktop session.
Enable the Lock Configuration policy setting to prevent users from changing the port mappings or
customizing the port configurations. In this scenario, users never have to connect or disconnect
manually and cannot accidentally make a redirected COM port inaccessible to a 3rd-party application.
n

If your users are knowledge workers who use a variety of 3rd-party applications and might also use
their COM ports locally on their client machines, make sure that users can connect and disconnect from
the redirected COM ports.
You might set the PortSettings policy setting if the default port mappings are incorrect. You might or
might not set the Autoconnect item, depending on your users' requirements. Do not enable the Lock
Configuration policy setting.

n

Make sure that your 3rd-party applications open the COM port that is mapped to the remote desktop.

n

Make sure that the baud rate that is in use for a device matches the baud rate that the 3rd-party
application is attempting to use.

n

You can redirect up to five COM ports from a client system to a remote desktop.

Configuring Serial Port Redirection Group Policy Settings
You can configure group policy settings that control the behavior of serial port redirection on your remote
desktops. With these policy settings, you can control centrally, from Active Directory, the options that are
available in the Serial COM Redirection for VMware Horizon menu on users' desktops.
You do not have to configure these policy settings. Serial port redirection works with the default settings
that are configured for redirected COM ports on remote desktops and client systems.
These policy settings affect your remote desktops, not the client systems where the physical COM port
devices are connected. To configure these settings on your desktops, add the Serial Port Redirection Group
Policy Administrative Template (ADMX) file in Active Directory.

Add the Serial Port Redirection ADMX Template in Active Directory
You can add the policy settings in the serial port redirection ADMX file (vdm_agent_serialport.admx), to
group policy objects (GPOs) in Active Directory and configure the settings in the Group Policy Object Editor.
Prerequisites
n

Verify that the Serial Port Redirection setup option is installed on your desktops. The group policy
settings have no effect if serial port redirection is not installed. See your Setting Up document for more
information on installing the Horizon Agent.

n

Verify that Active Directory GPOs are created for the serial port redirection group policy settings. The
GPOs must be linked to the OU that contains your desktops. See “Active Directory Group Policy
Example,” on page 168.

n

Verify that the MMC and the Group Policy Object Editor snap-in are available on your Active Directory
server.

n

Familiarize yourself with serial port redirection group policy settings. See “Serial Port Redirection
Group Policy Settings,” on page 42.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.

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The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.
2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the vdm_agent_serialport.admx file and the en-US folder to the
C:\Windows\PolicyDefinitions folder on your Active Directory or RDS host.

b

(Optional) Copy the language resource file (vdm_agent_serialport.adml) to the appropriate
subfolder in C:\Windows\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template file in the editor.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.
The settings are located in the Computer Configuration > Policies > Administrative Templates > Serial
COM folder.
Most settings are also added to the User Configuration folder, located in User Configuration > Policies
> Administrative Templates > Serial COM.

What to do next
Configure the group policy settings.

Serial Port Redirection Group Policy Settings
The serial port redirection group policy settings control the redirected COM port configuration, including
the options that are available in the Serial COM Redirection for VMware Horizon menu on remote
desktops.
The serial port redirection ADMX file contains both Computer Configuration and User Configuration
policies. The User Configuration policies allow you to set different configurations for specified users of VDI
desktops. Policy settings that are configured in Computer Configuration take precedence over the
corresponding settings that are configured in User Configuration.

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Group Policy
Setting

Computer

User

Description

PortSettings1
PortSettings2
PortSettings3
PortSettings4
PortSettings5

X

X

The port settings determine the mapping between the COM port on the client
system and the redirected COM port on the remote desktop and determines
other settings that affect the redirected COM port. You configure each
redirected COM port individually.
Five port settings policy settings are available, allowing up to five COM ports
to be mapped from the client to the remote desktop. Select one port settings
policy setting for each COM port that you intend to configure. When you
enable the port settings policy setting, you can configure the following items
that affect the redirected COM port:
n The Source port number setting specifies the number of the physical COM
port that is connected to the client system.
n The Destination virtual port number setting specifies the number of the
redirected virtual COM port on the remote desktop.
n The Autoconnect setting automatically connects the COM port to the
redirected COM port at the start of each desktop session.
n With the IgnoreDSR setting, the redirected COM port device ignores the
Data Set Ready (DSR) signal.
n The Pause before close port (in milliseconds) setting specifies the time to
wait (in milliseconds) after a user closes the redirected port and before the
port is actually closed. Certain USB to Serial adapters require this delay to
ensure that transmitted data is preserved. This setting is intended for
troubleshooting purposes.
n The Serial2USBModeChangeEnabled setting resolves issues that apply to
USB to Serial adapters that use the Prolific chipset, including the GlobalSat
BU353 GPS adapter. If you do not enable this setting for Prolific chipset
adapters, connected devices can transmit data but not receive data.
n The Disable errors in wait mask setting disables the error value in the
COM port mask. This troubleshooting setting is required for certain
applications. For details, see the Microsoft documentation of the
WaitCommEvent function at
http://msdn.microsoft.com/en-us/library/windows/desktop/aa363479(v=vs.
85).aspx.
n The HandleBtDisappear setting supports BlueTooth COM port behavior.
This setting is intended for troubleshooting purposes.
n The UsbToComTroubleShooting setting resolves some issues that apply to
USB to Serial port adapters. This setting is intended for troubleshooting
purposes.
When you enable the port settings policy setting for a particular COM port,
users can connect and disconnect the redirected port, but users cannot
configure properties of the port on the remote desktop. For example, users
cannot set the port to be redirected automatically when they log in to the
desktop, and they cannot ignore the DSR signal. These properties are
controlled by the group policy setting.
Note A redirected COM port is connected and active only if the physical
COM port is connected locally to the client system. If you map a COM port
that does not exist on the client, the redirected port appears as inactive and not
available in the tool tray menu on the remote desktop.
When the port settings policy setting is disabled or not configured, the
redirected COM port uses the settings that users configure on the remote
desktop. The Serial COM Redirection for VMware Horizon menu options are
active and available to users.
These settings are in the VMware View Agent Configuration > Serial COM >
PortSettings folder in the Group Policy Management Editor.

Local settings
priority

X

X

Gives priority to the settings that are configured on the remote desktop.
When you enable this policy, the serial port redirection settings that a user
configures on the remote desktop take precedence over the group policy
settings. A group policy setting takes effect only if a setting is not configured
on the remote desktop.

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Group Policy
Setting

Computer

User

Description
When this setting is disabled or not configured, group policy settings take
precedence over the settings that are configured on the remote desktop.
This setting is in the VMware View Agent Configuration > Serial COM folder
in the Group Policy Management Editor.

Disable
functionality

X

Lock
configuration

X

Bandwidth
limit

X

Disables the serial port redirection feature.
When you enable this setting, COM ports are not redirected to the remote
desktop. The serial port tool tray icon on the remote desktop is not displayed.
When this setting is disabled, serial port redirection works, the serial port tool
tray icon is displayed, and COM ports appear in the Serial COM Redirection
for VMware Horizon menu.
When this setting is not configured, settings that are local to the remote
desktop determine whether serial port redirection is disabled or enabled.
This setting is in the VMware View Agent Configuration > Serial COM folder
in the Group Policy Management Editor.
X

Locks the serial port redirection user interface and prevents users from
changing configuration options on the remote desktop.
When you enable this setting, users cannot configure the options that are
available from the tool tray menu on their desktops. Users can display the
Serial COM Redirection for VMware Horizon menu, but the options are
inactive and cannot be changed.
When this setting is disabled, users can configure the options in the Serial
COM Redirection for VMware Horizon menu.
When this setting is not configured, local program settings on the remote
desktop determine whether users can configure the COM port redirection
settings.
This setting is in the VMware View Agent Configuration > Serial COM folder
in the Group Policy Management Editor.
Sets a limit on the data transfer speed, in kilobytes per second, between the
redirected serial port and client systems.
When you enable this setting, you can set a value in the Bandwidth limit (in
kilobytes per second) box that determines the maximum data transfer speed
between the redirected serial port and the client. A value of 0 disables the
bandwidth limit.
When this setting is disabled, no bandwidth limit is set.
When this setting is not configured, local program settings on the remote
desktop determine whether a bandwidth limit is set.
This setting is in the VMware View Agent Configuration > Serial COM folder
in the Group Policy Management Editor.

Configure USB to Serial Adapters
You can configure USB to Serial adapters that use a Prolific chipset to be redirected to remote desktops by
the serial port redirection feature.
To ensure that data is transmitted properly on Prolific chipset adapters, you can enable a serial port
redirection group policy setting in Active Directory or on an individual desktop virtual machine.
If you do not configure the group policy setting to resolve issues for Prolific chipset adapters, connected
devices can transmit data but not receive data.
You do not have to configure a policy setting or registry key on client systems.
Prerequisites
n

44

Verify that the Serial Port Redirection setup option is installed on your desktops. The group policy
settings have no effect if serial port redirection is not installed. See your Setting Up document for more
information on installing Horizon Agent.

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n

Verify that the Serial Port Redirection ADMX template file is added in Active Directory or on the
desktop virtual machine.

n

Familiarize yourself with the Serial2USBModeChangeEnabled item in the PortSettings group policy
setting. See “Serial Port Redirection Group Policy Settings,” on page 42.

Procedure
1

In Active Directory or on the virtual machine, open the Group Policy Object Editor.

2

Navigate to the Computer Configuration > Policies > Administrative Templates > Classic
Administrative Templates > VMware View Agent Configuration > Serial COM folder.

3

Select the PortSettings folder.

4

Select and enable a PortSettings group policy setting.

5

Specify the source and destination COM port numbers to map the COM port.

6

Select the Serial2USBModeChangeEnabled check box.

7

Configure other items in the PortSettings policy setting as needed.

8

Click OK and close the Group Policy Object Editor.

USB to Serial adapters can be redirected to remote desktops, and can receive data successfully, when users
start their next desktop sessions.

Managing Access to Windows Media Multimedia Redirection (MMR)
Horizon 7 provides the Windows Media MMR feature for VDI desktops that run on single-user machines
and for RDS desktops.
MMR delivers the multimedia stream directly to client computers. With MMR, the multimedia stream is
processed, that is, decoded, on the client system. The client system plays the media content, thereby
offloading the demand on the ESXi host.
MMR data is sent across the network without application-based encryption and might contain sensitive
data, depending on the content being redirected. To ensure that this data cannot be monitored on the
network, use MMR only on a secure network.
If the secure tunnel is enabled, MMR connections between Horizon Clients and the View Secure Gateway
are secure, but connections from the View Secure Gateway to desktop machines are not encrypted. If the
secure tunnel is disabled, MMR connections from Horizon Clients to the desktop machines are not
encrypted.

Enabling Multimedia Redirection in Horizon 7
You can take steps to ensure that MMR is accessible only to Horizon Client systems that have sufficient
resources to handle local multimedia decoding and that are connected to Horizon 7 on a secure network.
By default, the global policy in View Administrator, Multimedia redirection (MMR) is set to Deny.
To use MMR, you must explicitly set this value to Allow.
To control access to MMR, you can enable or disable the Multimedia redirection (MMR) policy globally, for
individual desktop pools, or for specific users.
For instructions for setting global policies in Horizon Administrator, see “Horizon 7 Policies,” on page 91.

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System Requirements for Windows Media MMR
To support Windows Media Multimedia Redirection (MMR), your Horizon 7 deployment must meet certain
software and hardware requirements. Windows Media MMR is provided in Horizon 6.0.2 and later releases.
View remote desktop

n

This feature is supported on virtual machine desktops that are deployed
on single-user virtual machines and on RDS desktops.
View Agent 6.1.1 or later is required to support this feature on RDS
desktops.
View Agent 6.0.2 or later is required to support this feature on singleuser machines.

n

The following guest operating systems are supported:
n

64-bit or 32-bit Windows 10. Windows Media Player is supported.
The default player TV & Movies is not supported.

n

Windows Server 2016 is a Tech Preview feature. Windows Media
Player is supported. The default player TV & Movies is not
supported.

n

64-bit or 32-bit Windows 7 SP1 Enterprise or Ultimate (single-user
machine). Windows 7 Professional is not supported.

n

64-bit or 32-bit Windows 8/8.1 Professional or Enterprise (singleuser machine)

n

Windows Server 2008 R2 configured as an RDS host

n

Windows Server 2012 and 2012 R2 configured as an RDS host

n

3D Rendering can be enabled or disabled on the desktop pool.

n

Users must play videos on Windows Media Player 12 or later or in
Internet Explorer 8 or later.
To use Internet Explorer, you must disable Protected Mode. In the
Internet Options dialog box, click the Security tab and deselect Enable
Protected Mode.

Horizon Client software

Horizon Client 3.2 for Windows or a later release is required to support
Windows Media MMR on single-user machines.

Horizon Client computer
or client access device

n

Supported media
formats

Media formats that are supported on Windows Media Player are supported.
For example: M4V; MOV; MP4; WMP; MPEG-4 Part 2; WMV 7, 8, and 9;
WMA; AVI; ACE; MP3; WAV.

The clients must run 64-bit or 32-bit Windows 7, Windows 8/8.1, or
Windows 10 operating systems.

Note DRM-protected content is not redirected through Windows Media
MMR.

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Horizon policies

In Horizon Administrator, set the Multimedia redirection (MMR) policy to
Allow. The default value is Deny.

Back-end firewall

If your Horizon 7 deployment includes a back-end firewall between your
DMZ-based security servers and your internal network, verify that the backend firewall allows traffic to port 9427 on your desktops.

Determine Whether to Use Windows Media MMR Based on Network Latency
By default, Windows Media MMR adapts to network conditions on single-user desktops that run on
Windows 8 or later and RDS desktops that run on Windows Server 2012 or 2012 R2 or later. If the network
latency between Horizon Client and the remote desktop is 29 milliseconds or lower, the video is redirected
with Windows Media MMR. If the network latency is 30 milliseconds or higher, the video is not redirected.
Instead, it is rendered on the ESXi host and sent to the client over PCoIP.
This feature applies to Windows 8 or later single-user desktops and Windows Server 2012 or 2012 R2 or later
RDS desktops. Users can run any supported client system, Windows 7 or Windows 8/8.1.
This feature does not apply to Windows 7 single-user desktops or Windows Server 2008 R2 RDS desktops.
On these guest operating systems, Windows Media MMR always performs multimedia redirection,
regardless of network latency.
You can override this feature, forcing Windows Media MMR to perform multimedia redirection regardless
of the network latency, by configuring the RedirectionPolicy registry setting on the desktop.
Procedure
1

Start the Windows Registry Editor on the remote desktop.

2

Navigate to the Windows registry key that controls the redirection policy.
The registry key that you configure for a remote desktop depends on the bit version of the Windows
Media Player.
Option

Description

64-bit Windows Media Player

n

For a 64-bit desktop, use the registry key:
HKEY_LOCAL_MACHINE\Software\VMware,Inc.\VMware tsmmr

32-bit Windows Media Player

n

For a 32-bit desktop, use the registry key:
HKEY_LOCAL_MACHINE\Software\VMware,Inc.\VMware tsmmr
For a 64-bit desktop, use the registry key:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\VMware,Inc.\VMwa
re tsmmr

n

3

Set the RedirectionPolicy value to always.
Value name = RedirectionPolicy
Value Type = REG_SZ
Value data = always

4

Restart Windows Media Player on the desktop to allow the updated value to take effect.

Managing Access to Client Drive Redirection
When you deploy Horizon Client 3.5 or later and View Agent 6.2 or later or Horizon Agent 7.0 or later with
client drive redirection, folders and files are sent across the network with encryption. Client drive
redirection connections between clients and the View Secure Gateway and connections from the View
Secure Gateway to desktop machines are secure.
For Horizon Client 4.2 or Horizon 7 version 7.0.2 or later, if VMware Blast Extreme is enabled, files and
folders are transferred across a virtual channel with encryption.

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With earlier client or agent releases, client drive redirection folders and files are sent across the network
without encryption and might contain sensitive data, depending on the content being redirected. If the
secure tunnel is enabled, client drive redirection connections between Horizon Client and the View Secure
Gateway are secure, but connections from the View Secure Gateway to desktop machines are not encrypted.
If the secure tunnel is disabled, client drive redirection connections from Horizon Client to the desktop
machines are not encrypted. To ensure that this data cannot be monitored on the network, use client drive
redirection only on a secure network if Horizon Client is earlier than version 3.5 or agent is earlier than
version 6.2.
The Client Drive Redirection setup option in the agent installer is selected by default. As a best practice,
enable the Client Drive Redirection setup option only in desktop pools where users require this feature.

Use Group Policy to Disable Client Drive Redirection
You can disable client drive redirection by configuring a Microsoft Remote Desktop Services group policy
setting for remote desktops and RDS hosts in Active Directory.
For more information about client drive redirection, see the Using VMware Horizon Client document for the
specific type of desktop client device. Go to
https://www.vmware.com/support/viewclients/doc/viewclients_pubs.html.
Note This setting overrides local registry and Smart Policies settings that enable the client drive redirection
feature.
Prerequisites
If your View deployment includes a back-end firewall between your DMZ-based security servers and your
internal network, verify that the back-end firewall allows traffic to port 9427 on your single-user and RDS
desktops. TCP connections on port 9427 are required to support client drive redirection.
For Horizon Client 4.2 or Horizon 7 version 7.0.2 or later, port 9427 is not required to be open if VMware
Blast Extreme is enabled because client drive redirection transfers data through the virtual channel.
Procedure
1

In the Group Policy Editor, go to Computer Configuration\Policies\Administrative
Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device
and Resource Redirection.
This navigation path is for Active Directory on Windows Server 2012. The navigation path differs on
other Windows operating systems.

2

Enable the Do not allow drive redirection group policy setting.

Use Registry Settings to Configure Client Drive Redirection
You can use Windows registry key settings to control client drive redirection behavior on a remote desktop.
This feature requires Horizon Agent 7.0 or later and Horizon Client 4.0 or later.
The Windows registry settings that control client drive redirection behavior on a remote desktop are located
in the following path:
HKLM\Software\VMware, Inc.\VMware TSDR

You can use the Windows Registry Editor on the remote desktop to edit local registry settings.
Note Client drive redirection policies set with Smart Policies take precedence over local registry settings.

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Disabling Client Drive Redirection
To disable client drive redirection, create a new string value named disabled and set its value to true.
HKLM\Software\VMware, Inc.\VMware TSDR\disabled=true

The value is false (enabled) by default.

Preventing Write Access to Shared Folders
To prevent write access to all folders that are shared with the remote desktop, create a new string value
named permissions and set its value to any string that begins with r, except for rw.
HKLM\Software\VMware, Inc.\VMware TSDR\permissions=r

The value is rw (all shared folders are readable and writeable) by default.

Sharing Specific Folders
To share specific folders with the remote desktop, create a new key named default shares and create a new
subkey for each folder to share with the remote desktop. For each subkey, create a new string value named
name and set its value to the path of the folder to share. The following example shares the folders C:\ebooks
and C:\spreadsheets.
HKLM\Software\VMware, Inc.\VMware TSDR\default shares\f1\name=C:\ebooks
HKLM\Software\VMware, Inc.\VMware TSDR\default shares\f2\name=C:\spreadsheets

If you set name to *all, all client drives are shared with the remote desktop. The *all setting is supported
only on Windows client systems.
HKLM\Software\VMware, Inc.\VMware TSDR\default shares\1st\name=*all

To prevent the client from sharing additional folders (that is, folders that are not specified with the default
shares key), create a string value named ForcedByAdmin and set its value to true.
HKLM\Software\VMware, Inc.\VMware TSDR\ForcedByAdmin=true

When the value is true, the Sharing dialog box does not appear when users connect to the remote desktop in
Horizon Client. The value is false (clients can share additional folders) by default.
The following example shares the folders C:\ebooks and C:\spreadsheets, makes both folders read-only,
and prevents the client from sharing additional folders.
HKLM\Software\VMware,
HKLM\Software\VMware,
HKLM\Software\VMware,
HKLM\Software\VMware,

Inc.\VMware
Inc.\VMware
Inc.\VMware
Inc.\VMware

TSDR\ForcedByAdmin=true
TSDR\permissions=r
TSDR\default shares\f1\name=C:\ebooks
TSDR\default shares\f2\name=C:\spreadsheets

Note Do not use the ForcedByAdmin feature as a security feature or share control. A user can bypass the
ForcedByAdmin=true setting by creating a link to an existing share that points to folders not specified with
the default shares key.

Configure Skype for Business
You can make optimized audio and video calls with Skype for Business inside a virtual desktop without
negatively affecting the virtual infrastructure and overloading the network.
All media processing takes place on the client machine instead of in the virtual desktop during Skype audio
and video call.

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To use Skype for Business, you must install the Virtualization Pack for Skype for Business feature on the
client machine during Horizon Client for Windows installation. See the Using Vmware Horizon Client for
Windows document.
A Horizon administrator must install the Virtualization Pack for the Skype for Business feature on the
virtual desktop during Horizon Agent installation.

Skype for Business Features
Skype for Business offers the following features:
n

Point to point audio calls

n

Point to point video calls

n

PSTN calls via dial pad

n

Transfer, forward, mute, hold, and resume a call

n

HID commands

n

Calls to PSTN through mediation server

n

Remote connectivity and calls through Edge Server

n

Music on hold

n

Voicemail integration

Skype for Business System Requirements
This feature supports these configurations.
Table 2‑4. Skype for Business System Requirements

50

System

Requirements

Server

Lync Server 2013, Skype for Business Server 2015, Office365

Client

Skype for Business 2015 15.0.4675.1003 and later
Skype for Business 2016 as part of Office 365 Plus: 16.0.7571.2072 or later
Skype for Business 2016 as part of Office 2016: 16.0.4534.1000 or later

Virtual desktop operating systems

Windows 7, Windows 8.1, Windows 10 persistent and non-persistent desktops.
Windows 2008r2 desktop and Windows 2012r2 desktop are also supported.

Client machine operating systems

Windows 7, Windows 8.1, Windows 10

Display protocols

VMware Blast and PCoIP

Network ports

The same ports as those used by the native Skype for Business client. See client
ports in https://technet.microsoft.com/en-us/library/gg398833.aspx

Webcam

The same devices that are qualified to work with Skype for Business. See webcams
listed in https://technet.microsoft.com/en-us/office/dn947482.aspx

Audio and video codecs

The same as the audio and video codecs used by the native Skype for Business
client. See https://technet.microsoft.com/en-us/library/gg425841.aspx?
f=255&MSPPError=-2147217396

Media Feature Pack

Must be installed on the remote desktop for Windows 10 N and KN versions. You
can install Media Feature from https://www.microsoft.com/enus/download/details.aspx?id=48231

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Skype for Business Limitations
Skype for Business has the following limitations:
n

You cannot make E.911 calls.

n

IPv6 is not supported.

n

You cannot customize ringtones.

n

Response group call, call park, call pickup from park, call via work are not supported.

n

Whiteboarding, gallery view, panoramic webcams, and screen sharing are not currently supported.

n

You cannot record calls.

n

Using Lync or Skype for Business client on the client machine concurrently with optimized Skype for
Business client in the remote desktop is not supported.

n

The Lync 2013 client UI is not supported when connecting Skype 2015 client to a Lync 2013 server. An
administrator can configure Skype client UI on the server:
https://social.technet.microsoft.com/wiki/contents/articles/30282.switch-between-skype-for-businessand-lync-client-ui.aspx

n

Audio and video conferencing involving more than two users is not currently supported.

n

Meet Now conferencing is not supported.

n

In the video preview window, if you want to preview a different camera than the one listed, select the
device, then close the dialog, then re-open it to preview it.

n

If you are connected to a private network when you install Skype for Business on the remote desktop,
the installer adds inbound and outbound firewall rules for that network profile. When you log on to the
remote desktop from a domain network and then use Skype for Business, you see a firewall exception.
To fix the problem, manually add firewall exceptions for Skype for Business client in the firewall rules
for all network profiles.

n

The volume control option in the remote desktop operating system does not affect the volume level of
an ongoing Skype call. Use the volume control in the Skype call or use the volume control on the client
machine to make volume changes.

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3

With the URL Content Redirection feature, you can configure specific URLs to open on the client machine or
in a remote desktop or application. You can redirect URLs that users type in the Internet Explorer address
bar or in an application.
This chapter includes the following topics:
n

“Understanding URL Content Redirection,” on page 53

n

“Requirements for URL Content Redirection,” on page 54

n

“Using URL Content Redirection in a Cloud Pod Architecture Environment,” on page 54

n

“Installing Horizon Agent with the URL Content Redirection Feature,” on page 54

n

“Configuring Agent-to-Client Redirection,” on page 55

n

“Configuring Client-to-Agent Redirection,” on page 58

n

“URL Content Redirection Limitations,” on page 67

n

“Unsupported URL Content Redirection Features,” on page 67

Understanding URL Content Redirection
The URL Content Redirection feature supports redirection from a remote desktop or application to a client,
and from a client to a remote desktop or application.
Redirection from a remote desktop or application to a client is called agent-to-client redirection. Redirection
from a client to a remote desktop or application is called client-to-agent redirection.
Agent-to-client
redirection

With agent-to-client redirection, Horizon Agent sends the URL to
Horizon Client, which opens the default application for the protocol in the
URL on the client machine.

Client-to-agent
redirection

With client-to-agent redirection, Horizon Client opens a remote desktop or
remote application that you specify to handle the URL. If the URL is
redirected to a remote desktop, the link is opened in the default browser for
the protocol on the desktop. If the URL is redirected to a remote application,
the link is opened by the specified application. The end user must be entitled
to the desktop or application pool.

You can redirect some URLs from a remote desktop or application to a client, and redirect other URLs from
a client to a remote desktop or application. You can redirect any number of protocols, including HTTP,
HTTPS, mailto, and callto.

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Requirements for URL Content Redirection
To use the URL Content Redirection feature, your client machines, remote desktop machines, and RDS hosts
must meet certain requirements.
Windows clients

Horizon Client 4.0 for Windows or later.
To use client-to-agent redirection, you must enable the URL Content
Redirection feature during Horizon Client for Windows installation. You do
not need to enable the URL Content Redirection feature in Horizon Client for
Windows to use agent-to-client redirection.

Mac clients

Horizon Client 4.2 for Mac or later.
In Horizon Client 4.2 or 4.3 for Mac, URL Content Redirection is a Tech
Preview feature and it supports only agent-to-client redirection. In
Horizon Client 4.4 for Mac and later, URL Content Redirection is officially
supported and it supports both agent-to-client and client-to-agent
redirection.

Desktop virtual
machines and RDS
hosts

Horizon Agent 7.0 or later in remote desktop machines and RDS hosts that
provide desktops and applications.

Web browsers

Internet Explorer 9,10, and 11

Display protocols

VMware Blast and PCoIP

You must enable the URL Content Redirection feature during Horizon Agent
installation.

Using URL Content Redirection in a Cloud Pod Architecture
Environment
If you have a Cloud Pod Architecture environment, you can configure global URL content redirection
settings in addition to local URL content redirection settings.
Unlike local URL content redirection settings, which are visible only in the local pod, global URL content
redirection settings are visible across the pod federation. With global URL content redirection settings, you
can redirect URL links in the client to global resources, such as global desktop entitlements and global
application entitlements.
When a user uses Horizon Client to log in to a Connection Server instance in the pod federation, the
Connection Server instance looks for all of the local and global URL content redirection settings assigned to
the user. The local and global settings are merged and used whenever the user clicks a URL on the client
machine.
For complete information about configuring and managing a Cloud Pod Architecture environment, see the
Administering Cloud Pod Architecture in Horizon 7 document.

Installing Horizon Agent with the URL Content Redirection Feature
To use URL content redirection from a remote desktop or application to a client (agent-to-client redirection),
or from a client to a remote desktop or application (client-to-agent redirection), you must enable the URL
Content Redirection feature when you install Horizon Agent.
Instead of double-clicking the installer file, start the Horizon Agent installation by running the following
command in a command prompt window:
VMware-viewagent-x86_64-y.y.y-xxxxxx.exe /v URL_FILTERING_ENABLED=1

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Follow the prompts and complete the installation.
To verify that the URL Content Redirection feature is installed, make sure that the vmware-url-protocollaunch-helper.exe and vmware-url-filtering-plugin.dll files are in the %PROGRAMFILES%\VMware\VMware
View\Agent\bin\UrlRedirection directory. Also, verify that the VMware Horizon View URL Filtering Plugin
Internet Explorer add-on is enabled.

Configuring Agent-to-Client Redirection
With agent-to-client redirection, Horizon Agent sends the URL to Horizon Client, which opens the default
application for the protocol in the URL.
To enable agent-to-client redirection, perform the following configuration tasks.
n

Enable the URL Content Redirection feature in Horizon Agent. See “Installing Horizon Agent with the
URL Content Redirection Feature,” on page 54.

n

Apply the URL Content Redirection group policy settings to your remote desktops and applications.
See “Add the URL Content Redirection ADMX Template to a GPO,” on page 55.

n

Configure group policy settings to indicate, for each protocol, how Horizon Agent should redirect the
URL. See “URL Content Redirection Group Policy Settings,” on page 56.

Add the URL Content Redirection ADMX Template to a GPO
The URL Content Redirection ADMX template file, called urlRedirection-enUS.admx, contains settings that
enable you to control whether a URL link is opened on the client (agent-to-client redirection) or in a remote
desktop or application (client-to-agent redirection).
To apply the URL Content Redirection group policy settings to your remote desktops and applications, add
the ADMX template file to GPOs on your Active Directory server. For rules regarding URL links clicked in a
remote desktop or application, the GPOs must be linked to the OU that contains your virtual desktops and
RDS hosts.
You can also apply the group policy settings to a GPO that is linked to the OU that contains your Windows
client computers, but the preferred method for configuring client-to-agent redirection is to use the vdmutil
command-line utility. Because macOS does not support GPOs, you must use vmdutil if you have Mac
clients.
Prerequisites
n

Verify that the URL Content Redirection feature is included when you install Horizon Agent. See
“Installing Horizon Agent with the URL Content Redirection Feature,” on page 54.

n

Verify that Active Directory GPOs are created for the URL Content Redirection group policy settings.

n

Verify that the MMC and Group Policy Management Editor snap-in are available on your Active
Directory server.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

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2

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the URL Content
Redirection ADMX file to your Active Directory server.
a

Copy the urlRedirection-enUS.admx file to the C:\Windows\PolicyDefinitions folder.

b

Copy the urlRedirection.adml language resource file to the appropriate subfolder in the
C:\Windows\PolicyDefinitions directory.
For example, for the EN locale, copy the urlRedirection-enUS.adml file to the
C:\Windows\PolicyDefinitions\en-US folder.

3

On your Active Directory server, open the Group Policy Management Editor.
The URL Content Redirection group policy settings are installed in Computer Configuration > Policies
> Administrative Templates > VMware Horizon URL Redirection.

What to do next
Configure the group policy settings.

URL Content Redirection Group Policy Settings
The URL Content Redirection template file contains group policy settings that enable you to create rules for
agent-to-client and client-to-agent redirection. The template file contains only Computer Configuration
settings. All of the settings are in the VMware Horizon URL Redirection folder in the Group Policy
Management Editor.
The following table describes the group policy settings in the URL Content Redirection template file.
Table 3‑1. URL Content Redirection Group Policy Settings

56

Setting

Properties

IE Policy: Prevent users from
changing URL Redirection plugin
loading behavior

Determines whether users can disable the URL Content Redirection
feature.
This setting is not configured by default.

IE Policy: Automatically enable URL
Redirection plugin

Determines whether newly installed Internet Explorer plug-ins are
automatically activated.
This setting is not configured by default.

Url Redirection Enabled

Determines whether the URL Content Redirection feature is enabled.
You can use this setting to disable the URL Content Redirection feature
even if the feature has been installed in the client or agent.
This setting is not configured by default.

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Table 3‑1. URL Content Redirection Group Policy Settings (Continued)
Setting

Properties

Url Redirection Protocol 'http'

For all URLs that use the HTTP protocol, specifies the URLs that should
be redirected. This setting has the following options:
n brokerHostname - IP address or fully qualified name of the
Connection Server host to use when redirecting URLs to a remote
desktop or application.
n remoteItem - display name of the remote desktop or application
pool that can handle the URLs specified in agentRules.
n clientRules - the URLs that should be redirected to the client. For
example, if you set clientRules to .*.mycompany.com, all URLs that
include the text mycompany.com are redirected to the Windowsbased client and are opened in the default browser on the client.
n agentRules - the URLs that should be redirected to the remote
desktop or application specified in remoteItem. For example, if you
set agentRules to .*.mycompany.com, all URLs that include
"mycompany.com" are redirected to the remote desktop or
application.
When you create agent rules, you must also use the brokerHostname
option to specify the IP address or fully qualified domain name of the
Connection Server host, and the remoteItem option to specify the
display name of the desktop or application pool.
Note The preferred method for configuring client rules is to use the
vdmutil command-line utility.
This setting is enabled by default.

Url Redirection Protocol '[...]'

Use this setting for any protocol other than HTTP, such as HTTPS, email,
or callto.
The options are the same as for Url Redirection Protocol 'http'.
If you do not need to configure other protocols, you can delete or
comment out this entry before adding the URL Content Redirection
template file to Active Directory.
As a best practice, configure the same redirection settings for the HTTP
and HTTPS protocols. That way, if a user types a partial URL into
Internet Explorer, such as mycompany.com, and that site automatically
redirects from HTTP to HTTPS, the URL Content Redirection feature
will work as expected. In this example, if you set a rule for HTTPS but
do not set the same redirection setting for HTTP, the partial URL that the
user types is not redirected.
This setting is not configured by default.

For client-to-agent redirection, if you configure a protocol that does not have a default handler, after you
configure a group policy setting for this protocol, you must start Horizon Client once before URLs that
specify this protocol are redirected.

Syntax for Creating URL Content Redirection Rules
You can use regular expressions when you specify which URLs to open on the client or in a remote desktop
or application. Use semicolons to separate multiple entries. Spaces are not allowed between entries.
The following table describes some sample entries.

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Entry

Description

.*

Specifies that all URLs are redirected.
If you use this setting for agent rules (agentRules option), all URLs are opened in the
specified remote desktop or application.
If you use this setting for client rules (clientRules option), all URLs are redirected to
the client.

.*.acme.com;.*.example.com

Specifies that all URLs that include the text .acme.com or example.com are
redirected.

[space or leave empty]

Specifies that no URLs are redirected. For example, leaving the clientRules option
empty specifies that no URLs are redirected to the client.

Agent-to-Client Redirection Group Policy Example
You might want to use agent-to-client redirection to conserve resources or as an added security layer. If
employees are working in a remote desktop or application and they want to watch videos, for example, you
might redirect those URLs to the client machine so that no extra load is put on the data center. Or for
security purposes, for employees working outside the company network, you might want all URLs that
point to external locations outside the company network to be opened on an employee's own client machine.
You could, for example, configure rules so that any content that is not company-related, that is, any URLs
that do not point to the company network, are redirected to open on the client machine. In this case you
could use the following settings, which include regular expressions:
n

For agentRules: .*.mycompany.com
This rule redirects any URL that contains the text mycompany.com to be opened on the specified remote
desktop or application (agent).

n

For clientRules: .*
This rule redirects all URLs to the client, to be opened with the default client browser.

The URL Content Redirection feature uses the following process to apply client and agent rules:
1

When a user clicks a link in a remote application or desktop, the client rules are checked first.

2

If the URL matches a client rule, the agent rules are checked next.

3

If there is a conflict between the agent rules and the client rules, the link is opened locally. In this case,
the URL is opened on the agent machine.

4

If there is no conflict, the URL is redirected to the client.
In the example, the client and agent rules conflict because URLs with mycompany.com are a subset of all
URLs. Because of this conflict, URLs that include mycompany.com are opened locally. If you click a link
that includes mycompany.com in the URL while in a remote desktop, the URL is opened on that remote
desktop. If you click a link with mycompany.com in the URL in it from a client system, the URL is opened
on the client.

Configuring Client-to-Agent Redirection
With client-to-agent redirection, Horizon Client opens a remote desktop or application to handle a URL link
that a user clicks on the client. If a remote desktop is opened, the default application for the protocol in the
URL processes the URL. If a remote application is opened, the application processes the URL.
To use client-to-agent redirection, perform the following configuration tasks.
n

58

Enable the URL Content Redirection feature in Horizon Agent. See “Installing Horizon Agent with the
URL Content Redirection Feature,” on page 54.

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n

(Windows clients only) Enable the URL Content Redirection feature in Horizon Client for Windows. See
“Installing Horizon Client for Windows with the URL Content Redirection Feature,” on page 59.

n

Use the vdmutil command-line utility to create a URL content redirection setting that indicates, for each
protocol, how Horizon Client should redirect the URLs. See “Create a Local URL Content Redirection
Setting,” on page 61 or “Create a Global URL Content Redirection Setting,” on page 62.

n

Use the vdmutil command-line utility to assign the URL content redirection setting to Active Directory
users or groups. See “Assign a URL Content Redirection Setting to a User or Group,” on page 64.

n

Verify the URL content redirection setting. See “Test a URL Content Redirection Setting,” on page 65.

Note You can use group policy settings to configure client-to-agent redirection rules, but using the vdmutil
command-line utility is the preferred method. For more information, see “Using Group Policy Settings to
Configure Client-to-Agent Redirection,” on page 67.

Installing Horizon Client for Windows with the URL Content Redirection Feature
To use URL Content Redirection from a Windows client to a remote desktop or application (client-to-agent
redirection), you must install Horizon Client for Windows with the URL Content Redirection feature.
To enable the URL Content Redirection feature, you must use the Horizon Client for Windows installer with
a command-line option. Instead of double-clicking the installer file, start the installation by running the
following command in a command prompt window:
VMware-Horizon-Client-x86-y.y.y-xxxxxx.exe /v URL_FILTERING_ENABLED=1

To verify that the feature is installed, make sure that the vmware-url-protocol-launch-helper.exe and
vmware-url-filtering-plugin.dll files are in the %PROGRAMFILES%\VMware\VMware Horizon View Client
directory. Also, verify that the VMware Horizon View URL Filtering Plugin Internet Explorer add-on is
installed.
Note Horizon Client 4.4 for Mac supports client-to-agent redirection by default. No extra installation steps
are required. Horizon Client 4.2 and 4.3 for Mac do not support client-to-agent redirection.

Using the vdmutil Command-Line Utility
You can use the vdmutil command-line interface to create, assign, and manage URL content redirection
settings for client-to-agent redirection.

Command Usage
The syntax of the vdmutil command controls its operation from a Windows command prompt.
vdmutil command_option [additional_option argument] ...

The additional options that you can use depend on the command option.
By default, the path to the vdmutil command executable file is C:\Program Files\VMware\VMware
View\Server\tools\bin. To avoid entering the path on the command line, add the path to your PATH
environment variable.

Command Authentication
You must run the vdmutil command as a user who has the Administrators role.
You can use Horizon Administrator to assign the Administrators role to a user. For more information, see
the View Administration document.

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The vdmutil command includes options to specify the user name, domain, and password to use for
authentication. You must use these authentication options with all vdmutil command options except for
--help and --verbose.
Table 3‑2. vdmutil Command Authentication Options
Option

Description

--authAs

User name of a Horizon administrator user to authenticate to the Connection Server
instance. Do not use domain\username or user principal name (UPN) format.

--authDomain

Fully qualified domain name for the Horizon administrator user specified in the
--authAs option.

--authPassword

Password for the Horizon administrator specified in the --authAs option. Typing "*"
instead of a password causes the vdmutil command to prompt for the password and
does not leave sensitive passwords in the command history on the command line.

For example, the following vdmutil command logs in the user mydomain\johndoe.
vdmutil --listURLSetting --authAs johndoe --authDomain mydomain --authPassword secret

Command Output
The vdmutil command returns 0 when an operation succeeds and a failure-specific non-zero code when an
operation fails. The vdmutil command writes error messages to standard error. When an operation produces
output, or when verbose logging is enabled by using the --verbose option, the vdmutil command writes
output to standard output in US English.

Options for URL Content Redirection
You can use the following vdmutil command options to create, assign, and manage URL content redirection
settings. All options are preceded by two dashes (--).
Table 3‑3. vdmutil Command Options for URL Content Redirection
Option

Description

--addGroupURLSetting

Assigns a group to a particular URL content redirection setting.

--addUserURLSetting

Assigns a user to a particular URL content redirection setting.

--createURLSetting

Creates a URL content redirection setting.

--deleteURLSetting

Deletes a URL content redirection setting.

--disableURLSetting

Disables a URL content redirection setting.

--enableURLSetting

Enables a URL content redirection setting that was previously disabled
with the --disableURLSetting option.

--listURLSetting

Lists all of the URL content redirection settings on the Connection
Server instance.

--readURLSetting

Displays information about a URL content redirection setting.

--removeGroupURLSetting

Removes a group assignment from a URL content redirection setting.

--removeUserURLSetting

Removes a user assignment from a URL content redirection setting.

--updateURLSetting

Updates an existing URL content redirection setting.

You can display syntax information for all vdmutil options by typing vdmutil --help. To display detailed
syntax information for a particular option, type vdmutil --option --help.

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Create a Local URL Content Redirection Setting
You can create a local URL content redirection setting that redirects specific URLs to open on a remote
desktop or application. A local URL content redirection setting is visible only in the local pod.
You can configure any number of protocols, including HTTP, HTTPS, mailto, and callto.
As a best practice, configure the same redirection settings for the HTTP and HTTPS protocols. That way, if a
user types a partial URL into Internet Explorer, such as mycompany.com, and that site automatically redirects
from HTTP to HTTPS, the URL Content Redirection feature will work as expected. In this example, if you
set a rule for HTTPS but do not set the same redirection setting for HTTP, the partial URL that the user types
is not redirected.
To create a global URL content redirection setting, which is visible across the pod federation, see “Create a
Global URL Content Redirection Setting,” on page 62.
Prerequisites
Become familiar with vdmutil command-line interface options and requirements and verify that you have
sufficient privileges to run the the vdmutil command. See “Using the vdmutil Command-Line Utility,” on
page 59.
Procedure
1

Log in to the Connection Server instance.

2

Run the vdmutil command with the --createURLSetting option to create the URL content redirection
setting.
vdmutil --createURLSetting --urlSettingName value --urlRedirectionScope LOCAL
[--description value] [--urlScheme value] [--entitledApplication value | --entitledDesktop
value] [--agentURLPattern value]
Option

Description

--urlSettingName

Unique name for the URL content redirection setting. The name can
contain between 1 and 64 characters.

--urlRedirectionScope

Scope of the URL content redirection setting. Specify LOCAL to make the
setting visible only in the local pod.

--description

Description of the URL content redirection setting. The description can
contain between 1 and 1024 characters.

--urlScheme

Protocol to which the URL content redirection setting applies, for example,
http, https, mailto, or callto.

--entitledApplication

Display name of a local application pool to use to open the specified URLs,
for example, iexplore-2012. You can also use this option to specify the
display name of a local RDS desktop pool.

--entitledDesktop

Display name of a local desktop pool to use to open the specified URLs, for
example, xx. For RDS desktop pools, use the --entitledApplication
option.

--agentURLPattern

A quoted string that specifies the URL that should be opened on the
remote desktop or application. You must include the protocol prefix. You
can use wildcards to specify a URL pattern that matches multiple URLs.
For example, if you type "http://google.*", all URLs that include the
text google are redirected to the remote desktop or application pool that
you specified. If you type .* (dot star), all URLs are redirected to the
remote desktop or application.

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3

(Optional) Run the vdmutil command with the --updateURLSetting option to add more protocols,
URLs, and local resources to the URL content redirection setting that you created.
vdmutil --updateURLSetting --urlSettingName value --urlRedirectionScope LOCAL
[--description value][--urlScheme value][--entitledApplication value | --entitledDesktop
value] [--agentURLPattern value]

The options are the same as for the vdmutil command with the --createURLSetting option.

Example: Creating a Local URL Content Redirection Setting
The following example creates a local URL content redirection setting called url-filtering that redirects all
client URLs that include the text http://google.* to the application pool called iexplore2012.
VdmUtil --createURLSetting --urlSettingName url-filtering --urlScheme http
--entitledApplication iexplore2012 --agentURLPattern "http://google.*"
--urlRedirectionScope LOCAL --authAs johndoe --authDomain mydomain --authPassword secret

The following example updates the url-filtering setting to also redirect all client URLs that contain the
text https://google.* to the application pool called iexplore2012.
vdmutil --updateURLSetting --urlSettingName url-filtering --urlScheme https
--entitledApplication iexplore2012 --agentURLPattern "https://google.*"
--urlRedirectionScope LOCAL --authAs johndoe --authDomain mydomain --authPassword secret

The following example updates the url-filtering setting to redirect all client URLs that contain the text
mailto://.*.mycompany.com to the application pool called Outlook2008.
vdmutil --updateURLSetting --urlSettingName url-filtering --urlScheme mailto
--entitledApplication Outlook2008 --agentURLPattern "mailto://.*.mycompany.com"
--urlRedirectionScope LOCAL --authAs johndoe --authDomain mydomain --authPassword secret

What to do next
Assign the URL content redirection setting to a user or group. See “Assign a URL Content Redirection
Setting to a User or Group,” on page 64.

Create a Global URL Content Redirection Setting
If you have a Cloud Pod Architecture environment, you can create a global URL content redirection setting
that redirects specific URLs to open on a remote desktop or application in any pod in the pod federation.
A global URL content redirection setting is visible across the pod federation. When you create a global URL
content redirection setting, you can redirect URLs to global resources, such as global desktop entitlements
and global application entitlements.
You can configure any number of protocols, including HTTP, HTTPS, mailto, and callto.
As a best practice, configure the same redirection settings for the HTTP and HTTPS protocols. That way, if a
user types a partial URL into Internet Explorer, such as mycompany.com, and that site automatically redirects
from HTTP to HTTPS, the URL Content Redirection feature will work as expected. In this example, if you
set a rule for HTTPS but do not set the same redirection setting for HTTP, the partial URL that the user types
is not redirected.
For complete information about configuring and managing a Cloud Pod Architecture environment, see the
Administering Cloud Pod Architecture in Horizon 7 document.
To create a local URL content redirection setting, see “Create a Local URL Content Redirection Setting,” on
page 61.

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Chapter 3 Configuring URL Content Redirection

Prerequisites
Become familiar with vdmutil command-line interface options and requirements and verify that you have
sufficient privileges to run the the vdmutil command. See “Using the vdmutil Command-Line Utility,” on
page 59.
Procedure
1

Log in to any Connection Server instance in the pod federation.

2

Run the vdmutil command with the --createURLSetting option to create the URL content redirection
setting.
vdmutil --createURLSetting --urlSettingName value --urlRedirectionScope GLOBAL
[--description value] [--urlScheme value] [--entitledApplication value | --entitledDesktop
value] [--agentURLPattern value]

3

Option

Description

--urlSettingName

Unique name for the URL content redirection setting. The name can
contain between 1 and 64 characters.

--urlRedirectionScope

Scope of the URL content redirection setting. Specify GLOBAL to make the
setting visible across the pod federation.

--description

Description of the URL content redirection setting. The description can
contain between 1 and 1024 characters.

--urlScheme

Protocol to which the URL content redirection setting applies, for example,
http, https, mailto, or callto.

--entitledApplication

Display name of a global application entitlement to use to open the
specified URLs.

--entitledDesktop

Display name of a global desktop entitlement to use to open the specified
URLs, for example, GE-1.

--agentURLPattern

A quoted string that specifies the URL that should be opened on the
remote desktop or application. You must include the protocol prefix. You
can use wildcards to specify a URL pattern that matches multiple URLs.
For example, if you type "http://google.*", all URLs that include the text
google are redirected to the remote desktop or application. If you type .*
(dot star), all URLs are redirected to the remote desktop or application.

(Optional) Run the vdmutil command with the --updateURLSetting option to add more protocols,
URLs, and global resources to the URL content redirection setting that you created.
vdmutil --updateURLSetting --urlSettingName value --urlRedirectionScope GLOBAL
[--description value][--urlScheme value][--entitledApplication value | --entitledDesktop
value] [--agentURLPattern value]

The options are the same as for the vdmutil command with the --createURLSetting option.

Example: Configuring a Global URL Content Redirection Setting
The following example creates a global URL content redirection setting called Operations-Setting that
redirects all client URLs that include the text http://google.* to the global application entitlement called
GAE1.
vdmutil --createURLSetting --urlSettingName Operations-Setting --urlRedirectionScope GLOBAL
--urlScheme http --entitledApplication GAE1 --agentURLPattern "http://google.*" --authAs johndoe
--authDomain mydomain --authPassword secret

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The following example updates the Operations-Setting setting to also redirect all URLs that contain the text

https://google.* to the global application entitlement called GAE1.

vdmutil --updateURLSetting --urlSettingName Operations-Setting --urlRedirectionScope GLOBAL
--urlScheme https --entitledApplication GAE1 --agentURLPattern "https://google.*" -authAs
johndoe
--authDomain mydomain --authPassword secret

The following example updates the Operations-Setting setting to redirect all URLs that contain the text
"mailto://.*.mycompany.com" to the global application entitlement called GA2.
vdmutil --updateURLSetting --urlSettingName Operations-Setting --urlRedirectionScope GLOBAL
--urlScheme mailto --entitledApplication GAE2 --agentURLPattern "mailto://.*.mycompany.com"
--authAs johndoe --authDomain mydomain --authPassword secret

What to do next
Assign the URL content redirection setting to a user or group. See “Assign a URL Content Redirection
Setting to a User or Group,” on page 64.

Assign a URL Content Redirection Setting to a User or Group
After you create a URL content redirection setting, you can assign it to an Active Directory user or group.
Prerequisites
Become familiar with vdmutil command-line interface options and requirements and verify that you have
sufficient privileges to run the vdmutil command. See “Using the vdmutil Command-Line Utility,” on
page 59.
Procedure
n

To assign a URL content redirection setting to a user, run the vdmutil command with the
--addUserURLSetting option.
vdmutil --addUserURLSetting --urlSettingName value --userName value

n

Option

Description

--urlSettingName

Name of the URL content redirection setting to assign.

--userName

Name of the Active Directory user in domain\username format.

To assign a URL content redirection setting to a group, run the vdmutil command with the
--addGroupURLSetting option.
vdmutil --addGroupURLSetting --urlSettingName value --groupName value
Option

Description

--urlSettingName

Name of the URL content redirection setting to assign.

--groupName

Name of the Active Directory group in domain\group format.

Example: Assigning a URL Content Redirection Setting
The following example assigns the URL content redirection setting called url-filtering to the user named
mydomain\janedoe.
vdmutil --addUserURLSetting --authAs johndoe --authDomain mydomain
--authPassword secret --urlSettingName url-filtering --userName mydomain\janedoe

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The following example assigns the URL content redirection setting called url-filtering to the group called
mydomain\usergroup.
vdmutil --addGoupURLSetting --authAs johndoe --authDomain mydomain
--authPassword secret --urlSettingName url-filtering --groupName mydomain\usergroup

What to do next
Verify your URL content redirection settings. See “Test a URL Content Redirection Setting,” on page 65.

Test a URL Content Redirection Setting
After you create and assign a URL content redirection setting, perform certain steps to verify that the setting
is working properly.
Prerequisites
Become familiar with vdmutil command-line interface options and requirements and verify that you have
sufficient privileges to run the the vdmutil command. See “Using the vdmutil Command-Line Utility,” on
page 59.
Procedure
1

Log in to the Connection Server instance.

2

Run the vdmutil command with the --readURLSetting option.
For example:
vdmutil --readURLSetting --urlSettingName url-filtering --authAs johndoe
--authDomain mydomain --authPassword secret

The command displays detailed information about the URL content redirection setting. For example,
the following command output for the url-filtering setting shows that HTTP and HTTPS URLs that
contain the text google.* are redirected from the client to the local application pool named
iexplore2012.
URL Redirection setting url-filtering
Description
Enabled
Scope of URL Redirection Setting
URL Scheme And Local Resource handler pairs
URL Scheme
Handler type
Handler Resource name
URL Scheme
Handler type
Handler Resource name

: null
: true
: LOCAL
:
:
:
:
:
:

http
APPLICATION
iexplore2012
https
APPLICATION
iexplore2012

AgentPatterns
https://google.*
http://google.*
ClientPatterns
No client patterns configured

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On a Windows client machine, open Horizon Client, connect to the Connection Server instance, click
URLs that match the URL patterns configured in the setting, and verify that the URLs are redirected as
expected.

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4

On the same Windows client machine, open the registry editor (regedit) and check the registry keys in
the path \Computer\HKEY_CURRENT_USER\Software\Vmware. Inc.\VMware VDM\URLRedirection\.
You should see a key for each protocol specified in the setting. You can click a protocol to see the rules
associated with that protocol. For example, agentRules shows the URLs that are being redirected,
brokerHostName shows the IP address or fully qualified host name of the Connection Server instance
that is used when redirecting the URLs, and remoteItem shows the display name of the desktop or
application pool that handles the redirected URLs.

Managing URL Content Redirection Settings
You can use vdmutil commands to manage your URL content redirection settings.
You must specify the --authAs, --authDomain, and --authPassword options with all commands. For
more information, see “Using the vdmutil Command-Line Utility,” on page 59.

Displaying Settings
Run the vdmutil command with the --listURLSetting option to list the names of all configured URL
content redirection settings.
vdmutil --listURLSetting

Run the vdmutil command with the --readURLSetting to view detailed information about a particular
URL content redirection setting.
vdmutil --readURLSetting --urlSettingName value

Deleting a Setting
Run the vdmutil command with the --deleteURLSetting option to delete a URL content redirection
setting.
vdmutil --deleteURLSetting --urlSettingName value

Disabling and Enabling a Setting
Run the vdmutil command with the --disableURLSetting option to disable a URL content redirection
setting.
vdmutil --disableURLSetting --urlSettingName value

Run the vdmutil with the --enableURLSetting option to enable a URL content redirection setting that was
disabled.
vdmutil --enableURLSetting --urlSettingName value

Removing a User or Group From a Setting
Run the vdmutil command with the --removeUserURLSetting option to remove a user from a URL
content redirection setting.
vdmutil --removeUserURLSetting --urlSettingName value --userName value

Run the vdmutil command with the --removeGroupURLSetting option to remove a group from a URL
content redirection setting.
vdmutil --removeGroupURLSetting --urlSettingName value --userGroup value

Use the format domain\username or domain\groupname when specifying a user or group name.

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Using Group Policy Settings to Configure Client-to-Agent Redirection
The URL Content Redirection ADMX template file (urlRedirection-enUS.admx) contains group policy
settings that you can use to create rules that redirect URLs from the client to a remote desktop or application
(client-to-agent redirection).
Note The preferred method for configuring client-to-agent redirection is to use the vdmutil command-line
interface. Because GPOs are not supported by macOS, you cannot use GPOs to configure client-to-agent
configuration if you have macOS clients.
To create a rule for client-to-agent redirection, you use the remoteItem option to specify the display name of
a remote desktop or application pool and the agentRules option to specify the URLs that should be
redirected to the remote desktop or application. You must also use the brokerHostname option to specify
the IP address or fully qualified domain name of the Connection Server host to use when redirecting the
URLs to a remote desktop or application.
For example, for security purposes you might want all HTTP URLs that point to the company network to be
opened in a remote desktop or application. In this case, you might set the agentRules option
to .*.mycompany.com.
For URL Content Redirection template file installation instructions, see “Add the URL Content Redirection
ADMX Template to a GPO,” on page 55.

URL Content Redirection Limitations
The behavior of the URL Content Redirection feature might have certain unexpected results.
n

If the URL opens a country-specific page based on the locale, the source of the link determines the locale
page that is opened. For example, if the remote desktop (agent source) resides in a data center in Japan
and the user computer resides in the U.S., if the URL is redirected from the agent to the client machine,
the page that opens on the U.S. client is the Japanese page.

n

If users create favorites from Web pages, the favorites are created after redirection. For example, if a
user clicks a link on the client machine and the URL is redirected to a remote desktop (agent), and the
user creates a favorite for that page, the favorite is created on the agent. The next time the user opens
the browser on the client machine, the user might expect to find the favorite on the client machine, but
the favorite was stored on the remote desktop (agent source).

n

Files that users download appear on the machine where the browser was used to open the URL, for
example, when a user clicks a link on the client machine and the URL is redirected to a remote desktop.
If the link downloaded a file, or if the link is for a Web page where the user downloads a file, the file is
downloaded to the remote desktop rather than to the client machine.

n

If you install Horizon Agent and Horizon Client on the same machine, you can enable URL Content
Redirection in Horizon Agent or in Horizon Client, but not in both. On this machine, you can set up
either client-to-agent redirection or agent-to-client redirection, but not both.

Unsupported URL Content Redirection Features
The URL Content Redirection feature does not work in certain circumstances.

Shortened URLs
Shortened URLs, such as https://goo.gl/abc, can be redirected based on filtering rules, but the filtering
mechanism does not examine the original unshortened URL.

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For example, if you have a rule that redirects URLs that contain acme.com, an original URL, such as

http://www.acme.com/some-really-long-path, and a shortened URL of the original URL, such as
https://goo.gl/xyz, the original URL is redirected, but the shortened URL is not redirected.

You can work around this limitation by creating rules to block or redirect URLs from the Web sites most
often used for shortening URLs.

Embedded HTML Pages
Embedded HTML pages bypass URL redirection, for example, when a user goes to a URL that does not
match a URL redirection rule. If a page contains an embedded HTML page (an iFrame or inline frame) that
contains a URL that does match a redirection rule, the URL redirection rule does not work. The rule works
only on the top-level URL.

Disabled Internet Explorer Plug-Ins
URL Content Redirection does not work in situations where Internet Explorer plug-ins are disabled, for
example, when a user switches to InPrivate Browsing in Internet Explorer. People use private browsing so
that Web pages and files downloaded from Web pages will not be logged in to the browsing and download
history on their computer. This limitation occurs because the URL Redirection feature requires a certain
Internet Explorer plug-in to be enabled, and private browsing disables these plug-ins.
You can work around this limitation by using the GPO setting to prevent users from disabling plug-ins.
These settings include "Do not allow users to enable or disable add-ons" and "Automatically enable newly
installed add-ons." In the Group Policy Management Editor, these settings are under Computer
Configuration > Administrative Templates > Windows Components > Internet Explorer.
To work around this limitation specifically for Internet Explorer, use the GPO setting to disable InPrivate
mode. This setting is called "Turn off InPrivate Browsing." In the Group Policy Management Editor, these
settings are under Computer Configuration > Administrative Templates > Windows Components >
Internet Explorer > Privacy.
These workarounds are best practices and can prevent issues with redirection that situations other than
private browsing can cause.

Windows 10 Universal App Is the Default Handler for a Protocol
URL redirection does not work if a Windows 10 Universal app is the default handler for a protocol specified
in a link. Universal applications are built on the Universal Windows Platform so that they can be
downloaded to PCs, tablets, and phones, include the Microsoft Edge browser, Mail, Maps, Photos, Grove
Music and others.
If you click a link for which one of these applications is the default handler, the URL is not redirected. For
example, if a user clicks an email link in an application and the default email application is the Mail
universal app, the URL specified in the link is not redirected.
You can work around this limitation by making a different application the default handler of the protocol of
URLs that you want to redirect. For example, if Edge is the default browser, make Internet Explorer the
default browser.

Secure Boot Enabled Machines
Machines that have secure boot enabled leave the URL Content Redirection feature disabled. URLs cannot
be redirected from these machines. URLs can be redirected to these machines.

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Using USB Devices with Remote
Desktops and Applications

4

Administrators can configure the ability to use USB devices, such as thumb flash drives, cameras, VoIP
(voice-over-IP) devices, and printers, from a remote desktop. This feature is called USB redirection, and it
supports using the Blast Extreme, PCoIP, or Microsoft RDP display protocol. A remote desktop can
accommodate up to 128 USB devices.
You can also redirect locally connected USB thumb flash drives and hard disks for use in RDS desktops and
applications. Other types of USB devices, including other types of storage devices, are not supported in RDS
desktops and applications.
When you use this feature in desktop pools that are deployed on single-user machines, most USB devices
that are attached to the local client system become available in the remote desktop. You can even connect to
and manage an iPad from a remote desktop. For example, you can sync your iPad with iTunes installed in
your remote desktop. On some client devices, such as Windows and Mac computers, the USB devices are
listed in a menu in Horizon Client. You use the menu to connect and disconnect the devices.
In most cases, you cannot use a USB device in your client system and in your remote desktop or application
at the same time. Only a few types of USB devices can be shared between a remote desktop and the local
computer. These devices include smart card readers and human interface devices such as keyboards and
pointing devices.
Administrators can specify which types of USB devices end users are allowed to connect to. For composite
devices that contain multiple types of devices, such as a video input device and a storage device, on some
client systems, administrators can split the device so that one device (for example, the video input device) is
allowed but the other device (for example, the storage device) is not.
The USB redirection feature is available only on some types of clients. To find out whether this feature is
supported on a particular type of client, see the feature support matrix included in the "Using
VMware Horizon Client" document for the specific type of desktop or mobile client device. Go to
https://www.vmware.com/support/viewclients/doc/viewclients_pubs.html.
Important When you deploy the USB redirection feature, you can take steps to protect your organization
from the security vulnerabilities that can affect USB devices. See “Deploying USB Devices in a Secure
Horizon 7 Environment,” on page 73.
This chapter includes the following topics:
n

“Limitations Regarding USB Device Types,” on page 70

n

“Overview of Setting Up USB Redirection,” on page 71

n

“Network Traffic and USB Redirection,” on page 72

n

“Automatic Connections to USB Devices,” on page 72

n

“Deploying USB Devices in a Secure Horizon 7 Environment,” on page 73

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n

“Using Log Files for Troubleshooting and to Determine USB Device IDs,” on page 75

n

“Using Policies to Control USB Redirection,” on page 76

n

“Troubleshooting USB Redirection Problems,” on page 86

Limitations Regarding USB Device Types
Although Horizon 7 does not explicitly prevent any devices from working in a remote desktop, due to
factors such as network latency and bandwidth, some devices work better than others. By default, some
devices are automatically filtered, or blocked, from being used.
In Horizon 6.0.1, together with Horizon Client 3.1 or later, you can plug USB 3.0 devices into USB 3.0 ports
on the client machine, on Windows, Linux, and Mac clients. USB 3.0 devices are supported only with a
single stream. Because multiple stream support is not implemented in this release, USB device performance
is not enhanced. Some USB 3.0 devices that require a constant high throughput to function correctly might
not work in a VDI session, due to network latency.
In earlier View releases, although super-speed USB 3.0 devices are not supported, USB 3.0 devices do often
work when plugged into a USB 2.0 port on the client machine. However, there might be exceptions,
depending on the type of USB chipset on the motherboard of the client system.
The following types of devices might not be suitable for USB redirection to a remote desktop that is
deployed on a single-user machine:
n

Due to the bandwidth requirements of webcams, which typically consume more than 60 Mbps of
bandwidth, webcams are not supported through USB redirection. For webcams, you can use the RealTime Audio-Video feature.

n

The redirection of USB audio devices depends on the state of the network and is not reliable. Some
devices require a high data throughput even when they are idle. If you have the Real-Time AudioVideo feature, audio input and output devices will work well using that feature, and you do not need to
use USB redirection for those devices.

n

USB CD/DVD burning is not supported.

n

Performance of some USB devices varies greatly, depending on the network latency and reliability,
especially over a WAN. For example, a single USB storage device read-request requires three roundtrips between the client and the remote desktop. A read of a complete file might require multiple USB
read operations, and the larger the latency, the longer the round-trip will take.
The file structure can be very large, depending on the format. Large USB disk drives can take several
minutes to appear in the desktop. Formatting a USB device as NTFS rather than FAT helps to decrease
the initial connection time. An unreliable network link causes retries, and performance is further
reduced.
Similarly, USB CD/DVD readers, as well as scanners and touch devices such as signature tablets, do not
work well over a latent network such as a WAN.

n

The redirection of USB scanners depends on the state of the network, and scans might take longer than
normal to complete.

You can redirect the following types of devices to a published desktop or application on an RDS host:

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n

USB thumb flash drives

n

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Beginning with Horizon 7 version 7.0.2, you can redirect signature pads, dictation foot pedals, and some
Wacom tablets to a published desktop or application. These devices are disabled by default in Horizon 7
version 7.0.2. To enable these devices, delete the Windows registry key settings ExcludeAllDevices and
IncludeFamily from the following path: HKLM\Software\Policies\VMware, Inc\VMware VDM\Agent\USB. These
devices are enabled by default in Horizon 7 version 7.0.3 and later.
You cannot redirect other types of USB devices, and other types of USB storage devices such as security
storage drives and USB CD-ROM, to a published desktop or application.

Overview of Setting Up USB Redirection
To set up your deployment so that end users can connect removable devices, such as USB flash drives,
cameras, and headsets, you must install certain components on both the remote desktop or RDS host and the
client device, and you must verify that the global setting for USB devices is enabled in View Administrator.
This checklist includes both required and optional tasks for setting up USB redirection in your enterprise.
The USB redirection feature is available only on some types of clients, such as Windows, Mac, and partnersupplied Linux clients. To find out whether this feature is supported on a particular type of client, see the
feature support matrix included in the "Using VMware Horizon Client" document for the specific type of
client device. Go to https://www.vmware.com/support/viewclients/doc/viewclients_pubs.html.
Important When you deploy the USB redirection feature, you can take steps to protect your organization
from the security vulnerabilities that can affect USB devices. For example, you can use group policy settings
to disable USB redirection for some remote desktops and users, or to restrict which types of USB devices can
be redirected. See “Deploying USB Devices in a Secure Horizon 7 Environment,” on page 73.
1

When you run the Horizon Agent installation wizard on the remote desktop source or RDS host, be
sure to include the USB Redirection component.
This component is deselected by default. You must select the component to install it.

2

When you run the VMware Horizon Client installation wizard on the client system, be sure to include
the USB Redirection component.
This component is included by default.

3

Verify that access to USB devices from a remote desktop or application is enabled in View
Administrator.
In View Administrator, go to Policies > Global Policies and verify that USB access is set to Allow.

4

(Optional) Configure Horizon Agent group policies to specify which types of devices are allowed to be
redirected.
See “Using Policies to Control USB Redirection,” on page 76.

5

(Optional) Configure similar settings on the client device.
You can also configure whether devices are automatically connected when Horizon Client connects to
the remote desktop or application, or when the end user plugs in a USB device. The method of
configuring USB settings on the client device depends on the type of device. For example, for Windows
client endpoints, you can configure group policies, whereas for Mac endpoints, you use a commandline command. For instructions, see the "Using VMware Horizon Client" document for the specific type
of client device.

6

Have end users connect to a remote desktop or application and plug their USB devices into the local
client system.
If the driver for the USB device is not already installed in the remote desktop or RDS host, the guest
operating system detects the USB device and searches for a suitable driver, just as it would on a
physical Windows computer.

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Network Traffic and USB Redirection
USB redirection works independently of the display protocol (RDP or PCoIP) and USB traffic usually uses
TCP port 32111.
Network traffic between a client system and a remote desktop or application can travel various routes,
depending on whether the client system is inside the corporate network and how the administrator has
chosen to set up security.
1

If the client system is inside the corporate network, so that a direct connection can be made between the
client and desktop or application, USB traffic uses TCP port 32111.

2

If the client system is outside the corporate network, the client can connect through a View security
server.
A security server resides within a DMZ and acts as a proxy host for connections inside your trusted
network. This design provides an additional layer of security by shielding the View Connection Server
instance from the public-facing Internet and by forcing all unprotected session requests through the
security server.
A DMZ-based security server deployment requires a few ports to be opened on the firewall to allow
clients to connect with security servers inside the DMZ. You must also configure ports for
communication between security servers and the View Connection Server instances in the internal
network.
For information on specific ports, see "Firewall Rules for DMZ-Based Security Servers" in the View
Architecture Planning Guide.

3

If the client system is outside the corporate network, you can use View Administrator to enable the
HTTPS Secure Tunnel. The client then makes a further HTTPS connection to the View Connection
Server or security server host when users connect to a remote desktop or application. The connection is
tunneled using HTTPS port 443 to the security server, and then the onward connection for USB traffic
from the server to the remote desktop or application uses TCP port 32111. USB device performance is
slightly degraded when using this tunnel.
Note If you are using a zero client, USB traffic is redirected using a PCoIP virtual channel, rather than
through TCP 32111. Data is encapsulated and encrypted by the PCoIP Secure Gateway using TCP/UDP
port 4172. If you are using only zero clients, it is not necessary to open TCP port 32111.

Automatic Connections to USB Devices
On some client systems, administrators, end users, or both can configure automatic connections of USB
devices to a remote desktop. Automatic connections can be made either when the user plugs a USB device in
to the client system or when the client connects to the remote desktop.
Some devices, such as smart phones and tablets, require automatic connections because these devices are
restarted, and therefore disconnected, during an upgrade. If these devices are not set to automatically
reconnect to the remote desktop, during an upgrade, after the devices restart, they connect to the local client
system instead.
Configuration properties for automatic USB connections that administrators set on the client, or that end
users set by using a Horizon Client menu item, apply to all USB devices unless the devices are configured to
be excluded from USB redirection. For example, in some client versions, webcams and microphones are
excluded from USB redirection by default because these devices work better through the Real-Time Audio-

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Video feature. In some cases, a USB device might not be excluded from redirection by default but might
require administrators to explicitly exclude the device from redirection. For example, the following types of
USB devices are not good candidates for USB redirection and must not be automatically connected to a
remote desktop:
n

USB Ethernet devices. If you redirect a USB Ethernet device, your client system might lose network
connectivity if that device is the only Ethernet device.

n

Touch screen devices. If you redirect a touch screen device, the remote desktop will receive touch input
but not keyboard input.

If you have set the remote desktop to autoconnect USB devices, you can configure a policy to exclude
specific devices such as touch screens and network devices. For more information, see “Configuring Filter
Policy Settings for USB Devices,” on page 79.
On Windows clients, as an alternative to using settings that automatically connect all but excluded devices,
you can edit a configuration file on the client that sets Horizon Client to reconnect only a specific device or
devices, such as smart phones and tablets, to the remote desktop. For instructions, see Using
VMware Horizon Client for Windows.

Deploying USB Devices in a Secure Horizon 7 Environment
USB devices can be vulnerable to a security threat called BadUSB, in which the firmware on some USB
devices can be hijacked and replaced with malware. For example, a device can be made to redirect network
traffic or to emulate a keyboard and capture keystrokes. You can configure the USB redirection feature to
protect your Horizon 7 deployment against this security vulnerability.
By disabling USB redirection, you can prevent any USB devices from being redirected to your users'
Horizon 7 desktops and applications. Alternatively, you can disable redirection of specific USB devices,
allowing users to have access only to specific devices on their desktops and applications.
The decision whether to take these steps depends on the security requirements in your organization. These
steps are not mandatory. You can install USB redirection and leave the feature enabled for all USB devices in
your Horizon 7 deployment. At a minimum, consider seriously the extent to which your organization
should try to limit its exposure to this security vulnerability.

Disabling USB Redirection for All Types of Devices
Some highly secure environments require you to prevent all USB devices that users might have connected to
their client devices from being redirected to their remote desktops and applications. You can disable USB
redirection for all desktop pools, for specific desktop pools, or for specific users in a desktop pool.
Use any of the following strategies, as appropriate for your situation:
n

When you install Horizon Agent on a desktop image or RDS host, deselect the USB redirection setup
option. (The option is deselected by default.) This approach prevents access to USB devices on all
remote desktops and applications that are deployed from the desktop image or RDS host.

n

In Horizon Administrator, edit the USB access policy for a specific pool to either deny or allow access.
With this approach, you do not have to change the desktop image and can control access to USB devices
in specific desktop and application pools.
Only the global USB access policy is available for RDS desktop and application pools. You cannot set
this policy for individual RDS desktop or application pools.

n

In View Administrator, after you set the policy at the desktop or application pool level, you can
override the policy for a specific user in the pool by selecting the User Overrides setting and selecting a
user.

n

Set the Exclude All Devices policy to true, on the Horizon Agent side or on the client side, as
appropriate.

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n

Use Smart Policies to create a policy that disables the USB redirection Horizon Policy setting. With this
approach, you can disable USB redirection on a specific remote desktop if certain conditions are met.
For example, you can configure a policy that disables USB redirection when users connect to a remote
desktop from outside your corporate network.

If you set the Exclude All Devices policy to true, Horizon Client prevents all USB devices from being
redirected. You can use other policy settings to allow specific devices or families of devices to be redirected.
If you set the policy to false, Horizon Client allows all USB devices to be redirected except those that are
blocked by other policy settings. You can set the policy on both Horizon Agent and Horizon Client. The
following table shows how the Exclude All Devices policy that you can set for Horizon Agent and
Horizon Client combine to produce an effective policy for the client computer. By default, all USB devices
are allowed to be redirected unless otherwise blocked.
Table 4‑1. Effect of Combining Exclude All Devices Policies
Exclude All Devices Policy on
Horizon Agent

Exclude All Devices Policy on
Horizon Client

Combined Effective Exclude All
Devices Policy

false or not defined (include all USB
devices)

false or not defined (include all USB
devices)

Include all USB devices

false (include all USB devices)

true (exclude all USB devices)

Exclude all USB devices

true (exclude all USB devices)

Any or not defined

Exclude all USB devices

If you have set Disable Remote Configuration Download policy to true, the value of Exclude All Devices on
Horizon Agent is not passed to Horizon Client, but Horizon Agent and Horizon Client enforce the local
value of Exclude All Devices.
These policies are included in the Horizon Agent Configuration ADMX template file (vdm_agent.admx).

Disabling USB Redirection for Specific Devices
Some users might have to redirect specific locally-connected USB devices so that they can perform tasks on
their remote desktops or applications. For example, a doctor might have to use a Dictaphone USB device to
record patients' medical information. In these cases, you cannot disable access to all USB devices. You can
use group policy settings to enable or disable USB redirection for specific devices.
Before you enable USB redirection for specific devices, make sure that you trust the physical devices that are
connected to client machines in your enterprise. Be sure that you can trust your supply chain. If possible,
keep track of a chain of custody for the USB devices.
In addition, educate your employees to ensure that they do not connect devices from unknown sources. If
possible, restrict the devices in your environment to those that accept only signed firmware updates, are
FIPS 140-2 Level 3-certified, and do not support any kind of field-updatable firmware. These types of USB
devices are hard to source and, depending on your device requirements, might be impossible to find. These
choices might not be practical, but they are worth considering.
Each USB device has its own vendor and product ID that identifies it to the computer. By configuring
Horizon Agent Configuration group policy settings, you can set an include policy for known device types.
With this approach, you remove the risk of allowing unknown devices to be inserted into your environment.
For example, you can prevent all devices except a known device vendor and product ID,

vid/pid=0123/abcd, from being redirected to the remote desktop or application:
ExcludeAllDevices

Enabled

IncludeVidPid

o:vid-0123_pid-abcd

Note This example configuration provides protection, but a compromised device can report any vid/pid,
so a possible attack could still occur.

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By default, Horizon 7 blocks certain device families from being redirected to the remote desktop or
application. For example, HID (human interface devices) and keyboards are blocked from appearing in the
guest. Some released BadUSB code targets USB keyboard devices.
You can prevent specific device families from being redirected to the remote desktop or application. For
example, you can block all video, audio, and mass storage devices:
ExcludeDeviceFamily

o:video;audio;storage

Conversely, you can create a whitelist by preventing all devices from being redirected but allowing a specific
device family to be used. For example, you can block all devices except storage devices:
ExcludeAllDevices

Enabled

IncludeDeviceFamily

o:storage

Another risk can arise when a remote user logs into a desktop or application and infects it. You can prevent
USB access to any Horizon 7 connections that originate from outside the company firewall. The USB device
can be used internally but not externally.
Be aware that if you block TCP port 32111 to disable external access to USB devices, time zone
synchronization will not work because port 32111 is also used for time zone synchronization. For zero
clients, the USB traffic is embedded inside a virtual channel on UDP port 4172. Because port 4172 is used for
the display protocol as well as for USB redirection, you cannot block port 4172. If required, you can disable
USB redirection on zero clients. For details, see the zero client product literature or contact the zero client
vendor.
Setting policies to block certain device families or specific devices can help to mitigate the risk of being
infected with BadUSB malware. These policies do not mitigate all risk, but they can be an effective part of an
overall security strategy.

Using Log Files for Troubleshooting and to Determine USB Device IDs
Useful log files for USB are located on both the client system and the remote desktop operating system or
RDS host. Use the log files in both locations for troubleshooting. To find product IDs for specific devices, use
the client-side logs.
If you are trying to configure USB device splitting or filtering, or if you are trying to determine why a
particular device does not appear in a Horizon Client menu, look in the client-side logs. Client logs are
produced for the USB arbitrator and the Horizon View USB Service. Logging on Windows and Linux clients
is enabled by default. On Mac clients, logging is disabled by default. To enable logging on Mac clients, see
the Using VMware Horizon Client for Mac document.
When you configure policies for splitting and filtering out USB devices, some values you set require the VID
(vendor ID) and PID (product ID) for the USB device. To find the VID and PID, you can search on the
Internet for the product name combined with vid and pid. Alternatively, you can look in the client-side log
file after you plug in the USB device to the local system when Horizon Client is running. The following table
shows the default location of the log files.
Table 4‑2. Log File Locations
Client or Agent

Path to Log Files

Windows client

%PROGRAMDATA%\VMware\VDM\logs\debug-*.txt
C:\Windows\Temp\vmware-SYSTEM\vmware-usbarb-*.log

Horizon Agent

%PROGRAMDATA%\VMware\VDM\logs\debug-*.txt

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Table 4‑2. Log File Locations (Continued)
Client or Agent

Path to Log Files

Mac client

/var/root/Library/Logs/VMware/vmware-view-usbd-xxxx.log
/Library/Logs/VMware/vmware-usbarbitrator-xxxx.log

Linux client

(Default location) /tmp/vmware-root/vmware-view-usbd-*.log

If a problem with the device occurs after the device is redirected to the remote desktop or application,
examine both the client- and agent-side logs.

Using Policies to Control USB Redirection
You can configure USB policies for both the remote desktop or application (Horizon Agent) and
Horizon Client. These policies specify whether the client device should split composite USB devices into
separate components for redirection. You can split devices to restrict the types of USB devices that the client
makes available for redirection, and to make Horizon Agent prevent certain USB devices from being
forwarded from a client computer.
If you have older versions of Horizon Agent or Horizon Client installed, not all the features of the USB
redirection policies are available. Table 4-3 shows how Horizon 7 applies the policies for different
combinations of Horizon Agent and Horizon Client.
Table 4‑3. Compatibility of USB Policy Settings
Horizon Agent
Version

Horizon
Client
Version

5.1 or later

5.1 or later

USB policy settings are applicable to both Horizon Agent and Horizon Client. You
can use Horizon Agent USB policy settings to block USB devices from being
forwarded to a desktop. Horizon Agent can send device splitting and filtering policy
settings to Horizon Client. You can use Horizon Client USB policy settings to
prevent USB devices from being redirected from a client computer to a desktop.
Note In View Agent 6.1 or later and Horizon Client 3.3 or later, these USB
redirection policy settings apply to RDS desktops and applications as well as to
remote desktops that run on single-user machines.

5.1 or later

5.0.x or earlier

USB policy settings apply only to Horizon Agent. You can use Horizon Agent USB
policy settings to block USB devices from being forwarded to a desktop. You cannot
use Horizon Client USB policy settings to control which devices can be redirected
from a client computer to a desktop. Horizon Client cannot receive device splitting
and filtering policy settings from Horizon Agent. Existing registry settings for USB
redirection by Horizon Client remain valid.

5.0.x or earlier

5.1 or later

USB policy settings apply only to Horizon Client. You can use Horizon Client USB
policy settings to prevent USB devices from being redirected from a client computer
to a desktop. You cannot use Horizon Agent USB policy settings to block USB
devices from being forwarded to a desktop. Horizon Agent cannot send device
splitting and filtering policy settings to Horizon Client.

5.0.x or earlier

5.0.x or earlier

USB policy settings do not apply. Existing registry settings for USB redirection by
Horizon Client remain valid.

Effect of USB Policy Settings on USB Redirection

If you upgrade Horizon Client, any existing registry settings for USB redirection, such as
HardwareIdFilters, remain valid until you define USB policies for Horizon Client.
On client devices that do not support client-side USB policies, you can use the USB policies for
Horizon Agent to control which USB devices are allowed to be forwarded from the client to a desktop or
application.

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Configuring Device Splitting Policy Settings for Composite USB Devices
Composite USB devices consist of a combination of two or more different devices, such as a video input
device and a storage device or a microphone and a mouse device. If you want to allow one or more of the
components to be available for redirection, you can split the composite device into its component interfaces,
exclude certain interfaces from redirection and include others.
You can set a policy that automatically splits composite devices. If automatic device splitting does not work
for a specific device, or if automatic splitting does not produce the results your application requires, you can
split composite devices manually.

Automatic Device Splitting
If you enable automatic device splitting Horizon 7 attempts to split the functions, or devices, in a composite
device according to the filter rules that are in effect. For example, a dictation microphone might be split
automatically so that the mouse device remains local to the client, but the rest of the devices are forwarded
to the remote desktop.
The following table shows how the value of the Allow Auto Device Splitting setting determines whether
Horizon Client attempts to split composite USB devices automatically. By default, automatic splitting is
disabled.
Table 4‑4. Effect of Combining Disable Automatic Splitting Policies
Allow Auto Device Splitting Policy
on Horizon Agent

Allow Auto Device Splitting Policy
on Horizon Client

Combined Effective Allow Auto
Device Splitting Policy

Allow - Default Client Setting

false (automatic splitting disabled)

Automatic splitting disabled

Allow - Default Client Setting

true (automatic splitting enabled)

Automatic splitting enabled

Allow - Default Client Setting

Not defined

Automatic splitting enabled

Allow - Override Client Setting

Any or not defined

Automatic splitting enabled

Not defined

Not defined

Automatic splitting disabled

Note These policies are included in the Horizon Agent Configuration ADMX template file. The ADMX
template file is named (vdm_agent.admx).
By default, Horizon 7 disables automatic splitting, and excludes any audio-output, keyboard, mouse, or
smart-card components of a composite USB device from redirection.
Horizon 7 applies the device splitting policy settings before it applies any filter policy settings. If you have
enabled automatic splitting and do not explicitly exclude a composite USB device from being split by
specifying its vendor and product IDs, Horizon 7 examines each interface of the composite USB device to
decide which interfaces should be excluded or included according to the filter policy settings. If you have
disabled automatic device splitting and do not explicitly specify the vendor and product IDs of a composite
USB device that you want to split, Horizon 7 applies the filter policy settings to the entire device.
If you enable automatic splitting, you can use the Exclude Vid/Pid Device From Split policy to specify the
composite USB devices that you want to exclude from splitting.

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Manual Device Splitting
You can use the Split Vid/Pid Device policy to specify the vendor and product IDs of a composite USB
device that you want to split. You can also specify the interfaces of the components of a composite USB
device that you want to exclude from redirection. Horizon 7 does not apply any filter policy settings to
components that you exclude in this way.
Important If you use the Split Vid/Pid Device policy, Horizon 7 does not automatically include the
components that you have not explicitly excluded. You must specify a filter policy such as Include Vid/Pid
Device to include those components.
Table 4-5 shows the modifiers that specify how Horizon Client handles a Horizon Agent device splitting
policy setting if there is an equivalent device splitting policy setting for Horizon Client. These modifiers
apply to all device-splitting policy settings.
Table 4‑5. Splitting Modifiers for Device-Splitting Policy Settings on Horizon Agent
Modifier

Description

m (merge)

Horizon Client applies the Horizon Agent device splitting policy setting in addition to the
Horizon Client device splitting policy setting.

o (override)

Horizon Client uses the Horizon Agent device splitting policy setting instead of the
Horizon Client device splitting policy setting.

Table 4-6 shows examples of how Horizon Client processes the settings for Exclude Device From Split by
Vendor/Product ID when you specify different splitting modifiers.
Table 4‑6. Examples of Applying Splitting Modifiers to Device-Splitting Policy Settings
Exclude Device From Split by
Vendor/Product ID on Horizon Agent

Exclude Device From Split by
Vendor/Product ID on
Horizon Client

Effective Exclude Device From Split
by Vendor/Product ID Policy Setting
Used by Horizon Client

m:vid-XXXX_pid-XXXX

vid-YYYY_pid-YYYY

vid-XXXX_pid-XXXX;vid-YYYY_pidYYYY

o:vid-XXXX_pid-XXXX

vid-YYYY_pid-YYYY

vid-XXXX_pid-XXXX

m:vid-XXXX_pid-XXXX;vidYYYY_pid-YYYY

vid-YYYY_pid-YYYY

vid-XXXX_pid-XXXX;vid-YYYY_pidYYYY

o:vid-XXXX_pid-XXXX;vidYYYY_pid-YYYY

vid-YYYY_pid-YYYY

vid-XXXX_pid-XXXX;vid-YYYY_pidYYYY

Horizon Agent does not apply the device splitting policy settings on its side of the connection.
Horizon Client evaluates the device splitting policy settings in the following order of precedence.
n

Exclude Vid/Pid Device From Split

n

Split Vid/Pid Device

A device splitting policy setting that excludes a device from being split takes precedence over any policy
setting to split the device. If you define any interfaces or devices to be excluded from splitting,
Horizon Client excludes the matching component devices from being available for redirection.

Examples of Setting Policies to Split Composite USB Devices
Set splitting policies for desktops to exclude devices with specific vendor and product IDs from redirection
after automatic splitting and pass these policies to client computers:
n

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For Horizon Agent, set the Allow Auto Device Splitting policy to Allow - Override Client Setting.

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n

For Horizon Agent, se the Exclude VidPid From Split policy to o:vid-xxx_pid-yyyy, where xxx and
yyyy are the appropriate IDs.

Allow automatic device splitting for desktops and specify policies for splitting specific devices on client
computers:
n

For Horizon Agent, set the Allow Auto Device Splitting policy to Allow - Override Client Setting.

n

For the client device, set the Include Vid/Pid Device filter policy to include the specific device that you
want to split; for example, vid-0781_pid-554c.

n

For the client device, set the Split Vid/Pid Device policy to vid-0781_pid-554c(exintf:00;exintf:01)
for example, to split a specified composite USB device so that interface 00 and interface 01 are excluded
from redirection.

Configuring Filter Policy Settings for USB Devices
Filter policy settings that you configure for Horizon Agent and Horizon Client establish which USB devices
can be redirected from a client computer to a remote desktop or application. USB device filtering is often
used by companies to disable the use of mass storage devices on remote desktops, or to block a specific type
of device from being forwarded, such as a USB-to-Ethernet adapter that connects the client device to the
remote desktop.
When you connect to a desktop or application, Horizon Client downloads the Horizon Agent USB policy
settings and uses them in conjunction with the Horizon Client USB policy settings to decide which USB
devices it will allow you to redirect from the client computer.
Horizon 7 applies any device splitting policy settings before it applies the filter policy settings. If you have
split a composite USB device, Horizon 7 examines each of the device's interfaces to decide which should be
excluded or included according to the filter policy settings. If you have not split a composite USB device,
Horizon 7 applies the filter policy settings to the entire device.
The device splitting policies are included in the Horizon Agent Configuration ADMX template file
(vdm_agent.admx).

Interaction of Agent-Enforced USB Settings
The following table shows the modifiers that specify how Horizon Client handles a Horizon Agent filter
policy setting for an agent-enforceable setting if an equivalent filter policy setting exists for Horizon Client.
Table 4‑7. Filter Modifiers for Agent-Enforceable Settings
Modifier

Description

m (merge)

Horizon Client applies the Horizon Agent filter policy setting in addition to the
Horizon Client filter policy setting. In the case of Boolean, or true/false, settings, if the client
policy is not set, the agent settings are used. If the client policy is set, the agent settings are
ignored, except for the Exclude All Devices setting. If the Exclude All Devices policy
is set on the agent side, the policy overrides the client setting.

o (override)

Horizon Client uses the Horizon Agent filter policy setting instead of the Horizon Client
filter policy setting.

For example, the following policy on the agent side overrides any include rules on the client side, and only
device VID-0911_PID-149a will have an include rule applied:
IncludeVidPid: o:VID-0911_PID-149a

You can also use asterisks as wildcard characters; for example: o:vid-0911_pid-****
Important If you configure the agent side without the o or m modifier, the configuration rule is considered
invalid and will be ignored.

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Interaction of Client-Interpreted USB Settings
The following table shows the modifiers that specify how Horizon Client handles a Horizon Agent filter
policy setting for a client-interpreted setting.
Table 4‑8. Filter Modifiers for Client-Interpreted Settings
Modifier

Description

Default (d in the registry
setting)

If a Horizon Client filter policy setting does not exist, Horizon Client uses the
Horizon Agent filter policy setting.
If a Horizon Client filter policy setting exists, Horizon Client applies that policy setting and
ignores the Horizon Agent filter policy setting.

Override (o in the
registry setting)

Horizon Client uses the Horizon Agent filter policy setting instead of any equivalent
Horizon Client filter policy setting.

Horizon Agent does not apply the filter policy settings for client-interpreted settings on its side of the
connection.
The following table shows examples of how Horizon Client processes the settings for Allow Smart Cards
when you specify different filter modifiers.
Table 4‑9. Examples of Applying Filter Modifiers to Client-Interpreted Settings
Allow Smart Cards Setting on
Horizon Agent

Allow Smart Cards Setting on
Horizon Client

Effective Allow Smart Cards Policy
Setting Used by Horizon Client

Disable - Default Client
Setting (d:false in the registry
setting)

true (Allow)

true (Allow)

Disable - Override Client
Setting (o:false in the registry
setting)

true (Allow)

false (Disable)

If you set the Disable Remote Configuration Download policy to true, Horizon Client ignores any filter
policy settings that it receives from Horizon Agent.
Horizon Agent always applies the filter policy settings in agent-enforceable settings on its side of the
connection even if you configure Horizon Client to use a different filter policy setting or disable
Horizon Client from downloading filter policy settings from Horizon Agent. Horizon Client does not report
that Horizon Agent is blocking a device from being forwarded.

Precedence of Settings
Horizon Client evaluates the filter policy settings according to an order of precedence. A filter policy setting
that excludes a matching device from being redirected takes precedence over the equivalent filter policy
setting that includes the device. If Horizon Client does not encounter a filter policy setting to exclude a
device, Horizon Client allows the device to be redirected unless you have set the Exclude All Devices
policy to true. However, if you have configured a filter policy setting on Horizon Agent to exclude the
device, the desktop or application blocks any attempt to redirect the device to it.
Horizon Client evaluates the filter policy settings in order of precedence, taking into account the
Horizon Client settings and the Horizon Agent settings together with the modifier values that you apply to
the Horizon Agent settings. The following list shows the order of precedence, with item 1 having the highest
precedence.

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1

Exclude Path

2

Include Path

3

Exclude Vid/Pid Device

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4

Include Vid/Pid Device

5

Exclude Device Family

6

Include Device Family

7

Allow Audio Input Devices, Allow Audio Output Devices, Allow HIDBootable, Allow HID (Non
Bootable and Not Mouse Keyboard), Allow Keyboard and Mouse Devices, Allow Smart Cards, and Allow
Video Devices

8

Combined effective Exclude All Devices policy evaluated to exclude or include all USB devices

You can set Exclude Path and Include Path filter policy settings only for Horizon Client. The Allow filter
policy settings that refer to separate device families have equal precedence.
If you configure a policy setting to exclude devices based on vendor and product ID values, Horizon Client
excludes a device whose vendor and product ID values match this policy setting even though you might
have configured an Allow policy setting for the family to which the device belongs.
The order of precedence for policy settings resolves conflicts between policy settings. If you configure Allow
Smart Cards to allow the redirection of smart cards, any higher precedence exclusion policy setting
overrides this policy. For example, you might have configured an Exclude Vid/Pid Device policy setting to

exclude smart-card devices with matching path or vendor and product ID values, or you might have
configured an Exclude Device Family policy setting that also excludes the smart-card device family entirely.
If you have configured any Horizon Agent filter policy settings, Horizon Agent evaluates and enforces the
filter policy settings in the following order of precedence on the remote desktop or application, with item 1
having the highest precedence.
1

Exclude Vid/Pid Device

2

Include Vid/Pid Device

3

Exclude Device Family

4

Include Device Family

5

Agent-enforced Exclude All Devices policy set to exclude or include all USB devices

Horizon Agent enforces this limited set of filter policy settings on its side of the connection.
By defining filter policy settings for Horizon Agent, you can create a filtering policy for non-managed client
computers. The feature also allows you to block devices from being forwarded from client computers, even
if the filter policy settings for Horizon Client permit the redirection.
For example, if you configure a policy that permits Horizon Client to allow a device to be redirected,
Horizon Agent blocks the device if you configure a policy for Horizon Agent to exclude the device.

Examples of Setting Policies to Filter USB Devices
The vendor IDs and product IDs used in these examples are examples only. For information about
determining the vendor ID and product ID for a specify device, see “Using Log Files for Troubleshooting
and to Determine USB Device IDs,” on page 75.
n

On the client, exclude a particular device from being redirected:
Exclude Vid/Pid Device:

n

Block all storage devices from being redirected to this desktop or application pool. Use an agent-side
setting:
Exclude Device Family:

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Vid-0341_Pid-1a11

o:storage

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n

For all users in a desktop pool, block audio and video devices to ensure that these devices will always
be available for the Real-Time Audio-Video feature. Use an agent-side setting::
Exclude Device Family:

o:video;audio

Note that another strategy would be to exclude specific devices by vendor and product ID.
n

On the client, block all devices from being redirected except one particular device:
Exclude All Devices:
Include Vid/Pid Device:

n

Exclude all devices made by a particular company because these devices cause problems for your end
users. Use an agent-side setting:
Exclude Vid/Pid Device:

n

true
Vid-0123_Pid-abcd

o:Vid-0341_Pid-*

On the client, include two specific devices but exclude all others:
Exclude All Devices:
Include Vid/Pid Device:

true
Vid-0123_Pid-abcd;Vid-1abc_Pid-0001

USB Device Families
You can specify a family when you are creating USB filtering rules for Horizon Client, or View Agent or
Horizon Agent.
Note Some devices do not report a device family.
Table 4‑10. USB Device Families

82

Device Family
Name

Description

audio

Any audio-input or audio-output device.

audio-in

Audio-input devices such as microphones.

audio-out

Audio-output devices such as loudspeakers and headphones.

bluetooth

Bluetooth-connected devices.

comm

Communications devices such as modems and wired networking adapters.

hid

Human interface devices excluding keyboards and pointing devices.

hid-bootable

Human interface devices that are available at boot time excluding keyboards and pointing devices.

imaging

Imaging devices such as scanners.

keyboard

Keyboard device.

mouse

Pointing device such as a mouse.

other

Family not specified.

pda

Personal digital assistants.

physical

Force feedback devices such as force feedback joysticks.

printer

Printing devices.

security

Security devices such as fingerprint readers.

smart-card

Smart-card devices.

storage

Mass storage devices such as flash drives and external hard disk drives.

unknown

Family not known.

vendor

Devices with vendor-specific functions.

video

Video-input devices.

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Table 4‑10. USB Device Families (Continued)
Device Family
Name

Description

wireless

Wireless networking adapters.

wusb

Wireless USB devices.

USB Settings in the Horizon Agent Configuration ADMX Template
You can define USB policy settings for both Horizon Agent and Horizon Client. On connection,
Horizon Client downloads the USB policy settings from Horizon Agent and uses them in conjunction with
the Horizon Client USB policy settings to decide which devices it will allow to be available for redirection
from the client computer.
The Horizon Agent Configuration ADMX template file contains policy settings related to the authentication
and environmental components of Horizon Agent, including USB redirection. The ADMX template file is
named (vdm_agent.admx). The settings apply at the computer level. Horizon Agent preferentially reads the
settings from the GPO at the computer level, and otherwise from the registry at
HKLM\Software\Policies\VMware, Inc.\VMware VDM\Agent\USB

Settings for Configuring USB Device Splitting
The following table describes each policy setting for splitting composite USB devices in the Horizon Agent
Configuration ADMX template file. All of these settings are in the VMware Horizon Agent Configuration >
View USB Configuration > Client Downloadable only Settings folder in the Group Policy Management
Editor. Horizon Agent does not enforce these settings. Horizon Agent passes the settings to Horizon Client
for interpretation and enforcement according to whether you specify the merge (m) or override (o) modifier.
Horizon Client uses the settings to decide whether to split composite USB devices into their component
devices, and whether to exclude the component devices from being available for redirection. For a
description of how Horizon applies the policies for splitting composite USB devices, see “Configuring
Device Splitting Policy Settings for Composite USB Devices,” on page 77.

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Table 4‑11. Horizon Agent Configuration Template: Device-Splitting Settings
Setting
Allow Auto Device
Splitting
Property:
AllowAutoDeviceSplitting
Exclude Vid/Pid Device
from Split
Property: SplitExcludeVidPid

Properties
Allows the automatic splitting of composite USB devices.
The default value is undefined, which equates to false.

Excludes a composite USB device specified by vendor and product IDs from
splitting. The format of the setting is {m|o}:vid-xxx1_pid-yyy2[;vid-xxx2_pidyyy2]...
You must specify ID numbers in hexadecimal. You can use the wildcard character (*)
in place of individual digits in an ID.
For example: o:vid-0781_pid-55**
The default value is undefined.

Split Vid/Pid Device
Property: SplitVidPid

Treats the components of a composite USB device specified by vendor and product
IDs as separate devices. The format of the setting is
{m|o}:vid-xxxx_pid-yyyy(exintf:zz[;exintf:ww])
or
{m|o}:vid-xxxx_pid-yyyy(exintf:zz[;exintf:ww])
You can use the exintf keyword to exclude components from redirection by
specifying their interface number. You must specify ID numbers in hexadecimal, and
interface numbers in decimal including any leading zero. You can use the wildcard
character (*) in place of individual digits in an ID.
For example: o:vid-0781_pid-554c(exintf:01;exintf:02)
Note Horizon 7 does not automatically include the components that you have not
explicitly excluded. You must specify a filter policy such as Include Vid/Pid
Device to include those components.
The default value is undefined.

Horizon Agent -Enforced USB Settings
The following table describes each agent-enforced policy setting for USB in the Horizon Agent
Configuration ADMX template file. All of these settings are in the VMware Horizon Agent Configuration >
View USB Configuration folder in the Group Policy Management Editor. Horizon Agent uses the settings to
decide if a USB device can be forwarded to the host machine. Horizon Agent also passes the settings to
Horizon Client for interpretation and enforcement according to whether you specify the merge (m) or
override (o) modifier. Horizon Client uses the settings to decide if a USB device is available for redirection.
As Horizon Agent always enforces an agent-enforced policy setting that you specify, the effect might be to
counteract the policy that you have set for Horizon Client. For a description of how Horizon 7 applies the
policies for filtering USB devices, see “Configuring Filter Policy Settings for USB Devices,” on page 79.

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Table 4‑12. Horizon Agent Configuration Template: Agent-Enforced Settings
Setting

Properties

Exclude All Devices
Property: ExcludeAllDevices

Excludes all USB devices from being forwarded. If set to true, you can use other
policy settings to allow specific devices or families of devices to be forwarded. If set to
false, you can use other policy settings to prevent specific devices or families of
devices from being forwarded.
If set to true and passed to Horizon Client, this setting always overrides the setting
on Horizon Client. You cannot use the merge (m) or override (o) modifier with this
setting.
The default value is undefined, which equates to false.

Exclude Device Family
Property: ExcludeFamily

Exclude Vid/Pid Device
Property: ExcludeVidPid

Excludes families of devices from being forwarded. The format of the setting is {m|
o}:family_name_1[;family_name_2]...
For example: o:bluetooth;smart-card
If you have enabled automatic device splitting, Horizon 7 examines the device family
of each interface of a composite USB device to decide which interfaces should be
excluded. If you have disabled automatic device splitting, Horizon 7 examines the
device family of the whole composite USB device.
The default value is undefined.
Excludes devices with specified vendor and product IDs from being forwarded. The
format of the setting is {m|o}:vid-xxx1_pid-yyy2[;vid-xxx2_pid-yyy2]...
You must specify ID numbers in hexadecimal. You can use the wildcard character (*)
in place of individual digits in an ID.
For example: m:vid-0781_pid-****;vid-0561_pid-554c
The default value is undefined.

Include Device Family
Property: IncludeFamily

Include Vid/Pid Device
Property: IncludeVidPid

Includes families of devices that can be forwarded. The format of the setting is {m|
o}:family_name_1[;family_name_2]...
For example: m:storage
The default value is undefined.
Includes devices with specified vendor and product IDs that can be forwarded. The
format of the setting is {m|o}:vid-xxx1_pid-yyy2[;vid-xxx2_pid-yyy2]...
You must specify ID numbers in hexadecimal. You can use the wildcard character (*)
in place of individual digits in an ID.
For example: o:vid-0561_pid-554c
The default value is undefined.

Client-Interpreted USB Settings
The following table describes each client-interpreted policy setting in the Horizon Agent Configuration
ADMX template file. All of these settings are in the VMware Horizon Agent Configuration > View USB
Configuration > Client Downloadable only Settings folder in the Group Policy Management Editor.
Horizon Agent does not enforce these settings. Horizon Agent passes the settings to Horizon Client for
interpretation and enforcement. Horizon Client uses the settings to decide if a USB device is available for
redirection.
Table 4‑13. Horizon Agent Configuration Template: Client-Interpreted Settings
Setting

Properties

Allow Audio Input Devices
Property: AllowAudioIn

Allows audio input devices to be forwarded.

Allow Audio Output Devices
Property: AllowAudioOut

Allows audio output devices to be forwarded.

Allow HID-Bootable
Property: AllowHIDBootable

Allows input devices other than keyboards or mice that are available at boot time
(also known as hid-bootable devices) to be forwarded.

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The default value is undefined, which equates to true.
The default value is undefined, which equates to false.

The default value is undefined, which equates to true.

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Table 4‑13. Horizon Agent Configuration Template: Client-Interpreted Settings (Continued)
Setting

Properties

Allow Other Input Devices

Allows input devices other than hid-bootable devices or keyboards with integrated
pointing devices to be forwarded.
The default value is undefined.

Allow Keyboard and Mouse
Devices
Property: AllowKeyboardMouse

Allows keyboards with integrated pointing devices (such as a mouse, trackball, or
touch pad) to be forwarded.

Allow Smart Cards
Property: AllowSmartcard

Allows smart-card devices to be forwarded.

Allow Video Devices
Property: AllowVideo

Allows video devices to be forwarded.

The default value is undefined, which equates to false.
The default value is undefined, which equates to false.
The default value is undefined, which equates to true.

Troubleshooting USB Redirection Problems
Various problems can arise with USB redirection in Horizon Client.
Problem
USB redirection in Horizon Client fails to make local devices available on the remote desktop, or some
devices do not appear to be available for redirection in Horizon Client.
Cause
The following are possible causes for USB redirection failing to function correctly or as expected.

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The device is a composite USB device and one of the devices it includes is blocked by default. For
example, a dictation device that includes a mouse is blocked by default because mouse devices are
blocked by default. To work around this problem, see "Configuring Device Splitting Policy Settings for
Composite USB Devices" in the Configuring Remote Desktop Features in Horizon 7 document.

n

USB redirection is not supported on Windows Server 2008 RDS hosts that deploy remote desktops and
applications. USB redirection is supported on Windows Server 2012 RDS hosts with View Agent 6.1 and
later, but only for USB storage devices. USB redirection is supported on Windows Server 2008 R2 and
Windows Server 2012 R2 systems that are used as single-user desktops.

n

Only USB flash drives and hard disks are supported on RDS desktops and applications. You cannot
redirect other types of USB devices, and other types of USB storage devices such as security storage
drives and USB CD-ROM, to an RDS desktop or application.

n

Webcams are not supported for redirection.

n

The redirection of USB audio devices depends on the state of the network and is not reliable. Some
devices require a high data throughput even when they are idle.

n

USB redirection is not supported for boot devices. If you run Horizon Client on a Windows system that
boots from a USB device, and you redirect this device to the remote desktop, the local operating system
might become unresponsive or unusable. See http://kb.vmware.com/kb/1021409.

n

By default, Horizon Client for Windows does not allow you to select keyboard, mouse, smart card and
audio-out devices for redirection. See http://kb.vmware.com/kb/1011600.

n

RDP does not support the redirection of USB HIDs for the console session, or of smart card readers. See
http://kb.vmware.com/kb/1011600.

n

Windows Mobile Device Center can prevent the redirection of USB devices for RDP sessions. See
http://kb.vmware.com/kb/1019205.

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n

For some USB HIDs, you must configure the virtual machine to update the position of the mouse
pointer. See http://kb.vmware.com/kb/1022076.

n

Some audio devices might require changes to policy settings or to registry settings. See
http://kb.vmware.com/kb/1023868.

n

Network latency can cause slow device interaction or cause applications to appear frozen because they
are designed to interact with local devices. Very large USB disk drives might take several minutes to
appear in Windows Explorer.

n

USB flash cards formatted with the FAT32 file system are slow to load. See
http://kb.vmware.com/kb/1022836.

n

A process or service on the local system opened the device before you connected to the remote desktop
or application.

n

A redirected USB device stops working if you reconnect a desktop or application session even if the
desktop or application shows that the device is available.

n

USB redirection is disabled in Horizon Administrator.

n

Missing or disabled USB redirection drivers on the guest.

Solution
n

If available, use PCoIP instead of RDP as the protocol.

n

If a redirected device remains unavailable or stops working after a temporary disconnection, remove
the device, plug it in again, and retry the redirection.

n

In Horizon Administrator, go to Policies > Global Policies, and verify that USB access is set to Allow
under View Policies.

n

Examine the log on the guest for entries of class ws_vhub, and the log on the client for entries of class

vmware-view-usbd.

Entries with these classes are written to the logs if a user is not an administrator, or if the USB
redirection drivers are not installed or are not working. For the location of these log files, see "Using Log
Files for Troubleshooting and to Determine USB Device IDs" in the Configuring Remote Desktop Features
in Horizon 7 document.
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Open the Device Manager on the guest, expand Universal Serial Bus controllers, and reinstall the
VMware View Virtual USB Host Controller and VMware View Virtual USB Hub drivers if these drivers
are missing or re-enable them if they are disabled.

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Application Pools

5

You can configure policies to control the behavior of desktop and application pools, machines, and users.
You use Horizon Administrator to set policies for client sessions. You can use Active Directory group policy
settings to control the behavior of Horizon Agent, Horizon Client for Windows, and features that affect
single-user machines, RDS hosts, PCoIP, or VMware Blast.
This chapter includes the following topics:
n

“Setting Policies in Horizon Administrator,” on page 89

n

“Using Smart Policies,” on page 91

n

“Using Active Directory Group Policies,” on page 97

n

“Using Horizon 7 Group Policy Administrative Template Files,” on page 98

n

“Horizon 7 ADMX Template Files,” on page 98

n

“Add the ADMX Template Files to Active Directory,” on page 100

n

“Horizon Agent Configuration ADMX Template Settings,” on page 100

n

“PCoIP Policy Settings,” on page 110

n

“VMware Blast Policy Settings,” on page 124

n

“Using Remote Desktop Services Group Policies,” on page 128

n

“Setting Up Location-Based Printing,” on page 163

n

“Active Directory Group Policy Example,” on page 168

Setting Policies in Horizon Administrator
You use Horizon Administrator to configure policies for client sessions.
You can set these policies to affect specific users, specific desktop pools, or all client sessions users. Policies
that affect specific users and desktop pools are called user-level policies and desktop pool-level policies.
Policies that affect all sessions and users are called global policies.
User-level policies inherit settings from the equivalent desktop pool-level policy settings. Similarly, desktop
pool-level policies inherit settings from the equivalent global policy settings. A desktop pool-level policy
setting takes precedence over the equivalent global policy setting. A user-level policy setting takes
precedence over the equivalent global and desktop pool-level policy settings.

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Lower-level policy settings can be more or less restrictive than the equivalent higher-level settings. For
example, you can set a global policy to Deny and the equivalent desktop pool-level policy to Allow, or vice
versa.
Note Only global policies are available for RDS desktop and application pools. You cannot set user-level
policies or pool-level policies for RDS desktop and application pools.

Configure Global Policy Settings
You can configure global policies to control the behavior of all client sessions users.
Prerequisites
Familiarize yourself with the policy descriptions. See “Horizon 7 Policies,” on page 91.
Procedure
1

In Horizon Administrator, select Policies > Global Policies.

2

Click Edit policies in the View Policies pane.

3

Click OK to save your changes.

Configure Policies for Desktop Pools
You can configure desktop-level policies to affect specific desktop pools. Desktop-level policy settings take
precedence over their equivalent global policy settings.
Prerequisites
Familiarize yourself with the policy descriptions. See “Horizon 7 Policies,” on page 91.
Procedure
1

In Horizon Administrator, select Catalog > Desktop Pools.

2

Double-click the ID of the desktop pool and click the Policies tab.
The Policies tab shows the current policy settings. When a setting is inherited from the equivalent
global policy, Inherit appears in the Desktop Pool Policy column.

3

Click Edit Policies in the View Policies pane.

4

Click OK to save your changes.

Configure Policies for Users
You can configure user-level policies to affect specific users. User-level policy settings always take
precedence over their equivalent global and desktop pool-level policy settings.
Prerequisites
Familiarize yourself with the policy descriptions. See “Horizon 7 Policies,” on page 91.
Procedure
1

In Horizon Administrator, select Catalog > Desktop Pools.

2

Double-click the ID of the desktop pool and click the Policies tab.
The Policies tab shows the current policy settings. When a setting is inherited from the equivalent
global policy, Inherit appears in the Desktop Pool Policy column.

3

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Click User Overrides and then click Add User.

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4

To find a user, click Add, type the name or description of the user, and then click Find.

5

Select one or more users from the list, click OK, and then click Next.
The Add Individual Policy dialog box appears.

6

Configure the Horizon policies and click Finish to save your changes.

Horizon 7 Policies
You can configure Horizon 7 policies to affect all client sessions, or you can apply them to affect specific
desktop pools or users.
Table 5-1 describes each Horizon 7 policy setting.
Table 5‑1. Horizon Policies
Policy

Description

Multimedia redirection (MMR)

Determines whether MMR is enabled for client systems.
MMR is a Windows Media Foundation filter that forwards multimedia data
from specific codecs on remote desktops directly through a TCP socket to the
client system. The data is then decoded directly on the client system, where it is
played.
The default value is Deny.
If client systems have insufficient resources to handle local multimedia
decoding, leave the setting as Deny.
Multimedia Redirection (MMR) data is sent across the network without
application-based encryption and might contain sensitive data, depending on
the content being redirected. To ensure that this data cannot be monitored on
the network, use MMR only on a secure network.

USB Access

Determines whether remote desktops can use USB devices connected to the
client system.
The default value is Allow. To prevent the use of external devices for security
reasons, change the setting to Deny.

PCoIP hardware acceleration

Determines whether to enable hardware acceleration of the PCoIP display
protocol and specifies the acceleration priority that is assigned to the PCoIP
user session.
This setting has an effect only if a PCoIP hardware acceleration device is
present on the physical computer that hosts the remote desktop.
The default value is Allow at Medium priority.

Using Smart Policies
You can use Smart Policies to create policies that control the behavior of the USB redirection, virtual
printing, clipboard redirection, client drive redirection, and PCoIP display protocol features on specific
remote desktops. You can also use Smart Policies to create policies that control the behavior of published
applications.
With Smart Policies, you can create policies that take effect only if certain conditions are met. For example,
you can configure a policy that disables the client drive redirection feature if a user connects to a remote
desktop from outside your corporate network.

Requirements for Smart Policies
To use Smart Policies, your Horizon 7 environment must meet certain requirements.
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You must install Horizon Agent 7.0 or later and VMware User Environment Manager 9.0 or later on the
remote desktops that you want to manage with Smart Policies.

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n

Users must use Horizon Client 4.0 or later to connect to remote desktops that you manage with Smart
Policies.

Installing User Environment Manager
To use Smart Policies to control the behavior of remote desktop features on a remote desktop, you must
install User Environment Manager 9.0 or later on the remote desktop.
You can download the User Environment Manager installer from the VMware Downloads page. You must
install the VMware UEM FlexEngine client component on each remote desktop that you want to manage
with User Environment Manager. You can install the User Environment Manager Management Console
component on any desktop from which you want to manage the User Environment Manager environment.
For a linked-clone pool, you install User Environment Manager in the parent virtual machine that you use as
a base image for the linked clones. For an RDS desktop pool, you install User Environment Manager on the
RDS host that provides the RDS desktop sessions.
For User Environment Manager system requirements and complete installation instructions, see the User
Environment Manager Administrator's Guide document.

Configuring User Environment Manager
You must configure User Environment Manager before you can use it to create smart policies for remote
desktop features.
To configure User Environment Manager, follow the configuration instructions in the User Environment
Manager Administrator's Guide. The following configuration steps supplement the information in that
document.
n

When configuring the VMware UEM FlexEngine client component on remote desktops, create
FlexEngine logon and logoff scripts. Use the -HorizonViewMultiSession -r parameter for the logon
script and the -HorizonViewMultiSession -s parameter for the logoff script.
Note Do not use logon scripts to start other applications on a remote desktop. Additional logon
scripts can delay remote desktop logon for up to 10 minutes.

n

Enable the user group policy setting Run logon scripts synchronously on remote desktops. This
setting is located in the folder User Configuration\Policies\Administrative
Templates\System\Scripts.

n

Enable the computer group policy setting Always wait for the network at computer startup and
logon on remote desktops. This setting is located in the folder Computer Configuration\Administrative
Template\System\Logon.

n

For Windows 8.1 remote desktops, disable the computer group policy setting Configure Logon Script
Delay. This setting is located in the folder Computer Configuration\Administrative
Templates\System\Group Policy.

n

To ensure that Horizon Smart Policy settings are refreshed when users reconnect to desktop sessions,
use the User Environment Manager Management Console to create a triggered task. Set the trigger to
Reconnect session, set the action to User Environment refresh, and select Horizon Smart Policies for
the refresh.
Note If you create the triggered task while a user is logged in to the remote desktop, the user must log
off from the desktop for the triggered task to take effect.

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Horizon Smart Policy Settings
You control the behavior of remote desktop features in User Environment Manager by creating a Horizon
smart policy.
Table 5-2 describes the settings that you can select when you define a Horizon smart policy in
User Environment Manager.
Table 5‑2. Horizon Smart Policy Settings
Setting

Description

USB redirection

Determines whether USB redirection is enabled on the remote desktop. The USB redirection feature
allows users to use locally attached USB devices, such as thumb flash drives, cameras, and printers,
from the remote desktop.

Printing

Determines whether virtual printing is enabled on the remote desktop. The virtual printing feature
allows users to print to a virtual printer or a USB printer that is attached to the client computer from
the remote desktop.

Clipboard

Determines the direction in which clipboard redirection is allowed. You can select one of these
values:
n Disable. Clipboard redirection is disabled in both directions.
n Allow all. Clipboard redirection is enabled. Users can copy and paste from the client system to
the remote desktop and from the remote desktop to the client system.
n Allow copy from client to agent. Users can copy and paste only from the client system to the
remote desktop.
n Allow copy from agent to client. Users can copy and paste only from the remote desktop to the
client system.

Client drive
redirection

Determines whether client drive redirection is enabled on the remote desktop and if shared drives
and folders are writeable. You can select one of these values:
n Disable. Client drive redirection is disabled on the remote desktop.
n Allow all. Client drives and folders are shared with the remote desktop and are readable and
writeable.
n Read-only. Client drives and folders are shared with the remote desktop and are readable, but
not writeable.
If you do not configure this setting, whether shared drives and folders are writeable depends on
local registry settings. For more information, see “Use Registry Settings to Configure Client Drive
Redirection,” on page 48.

Bandwidth profile

Configures a bandwidth profile for PCoIP and Blast sessions on the remote desktop. You can select
a predefined bandwidth profile, for example, LAN. Selecting a predefined bandwidth profile
prevents the agent from attempting to transmit at a higher rate than the link capacity. If you select
the default profile, the maximum bandwidth is 90000 kilobits per second.
For more information, see “Bandwidth Profile Reference,” on page 94.

HTML Access file
transfer

Determines the transfer of HTML files between client and agent.

In general, Horizon smart policy settings that you configure for remote desktop features in
User Environment Manager override any equivalent registry key and group policy settings.

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Bandwidth Profile Reference
With Smart Policies, you can use the Bandwidth profile policy setting to configure a bandwidth profile for
PCoIP or Blast sessions on remote desktops.
Table 5‑3. Bandwidth Profiles
Min

Max Initial

Max Session

Session

Enable

Image

Min Image

Max Audio

Image Quality

Bandwidth Profile

BW (Kbps)

BW (Kbps)

BTL

Quality

Quality

Max FPS

BW (Kbps)

Performance

High-speed LAN

900000

100

Yes

100

50

60

1600

50

LAN

900000

100

Yes

90

50

30

1600

50

Dedicated WAN

900000

100

No

80

40

30

500

50

Broadband WAN

5000

100

No

70

40

20

500

50

Low-speed WAN

2000

100

No

70

30

15

200

25

Extremely low-speed

1000

100

No

70

30

5

90

0

connection

Adding Conditions to Horizon Smart Policy Definitions
When you define a Horizon Smart Policy in User Environment Manager, you can add conditions that must
be met for the policy to take effect. For example, you can add a condition that disables the client drive
redirection feature only if a user connects to the remote desktop from outside your corporate network.
You can add multiple conditions for the same remote desktop feature. For example, you can add one
condition that enables local printing if a user is a member of the HR group and another condition that
enables local printing if the remote desktop is in the Win7 pool.
For detailed information about adding and editing conditions in the User Environment Manager
Management Console, see the User Environment Manager Administrator's Guide.

Using the Horizon Client Property Condition
When a user connects or reconnects to a remote desktop, Horizon Client gathers information about the
client computer and Connection Server sends that information to the remote desktop. You can add the
Horizon Client Property condition to a Horizon Policy definition to control when the policy takes effect
based on the information that the remote desktop receives.
Note The Horizon Client Property condition is effective only if a user launches the remote desktop with
the PCoIP display protocol or the VMware Blast display protocol. If a user launches the remote desktop
with the RDP display protocol, the Horizon Client Property condition has no effect.
Table 5-4 describes the predefined properties that you can select from the Properties drop-down menu when
you use the Horizon Client Property condition. Each predefined property corresponds to a ViewClient_
registry key.

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Table 5‑4. Predefined Properties for the Horizon Client Property Condition
Property

Corresponding Registry Key

Description

Client location

ViewClient_Broker_GatewayLocation

Specifies the location of the user's client system. Valid
values are as follows:
n Internal - the policy takes effect only if a user
connects to the remote desktop from inside the
corporate network
n External - the policy takes effect only if a user
connects to the remote desktop from outside the
corporate network
For information about setting the gateway location for a
Connection Server or security server host, see the View
Administration document.
For information about setting the gateway location for
an Access Point appliance, see the Deploying and
Configuring Unified Access Gateway document.

Launch tag(s)

ViewClient_Launch_Matched_Tags

Specifies one or more tags. Separate multiple tags with
a comma or semicolon. The policy takes effect only if
the tag that enabled the remote desktop or application
launch to occur matches one of the specified tags.
For information about assigning tags to Connection
Server instances and desktop pools, see your Setting Up
document.

Pool name

ViewClient_Launch_ID

Specifies a desktop or application pool ID. The policy
takes effect only if the ID of the desktop or application
pool the user selected when launching the remote
desktop or application matches the specified desktop or
application pool ID. For example, if the user selected
the Win7 pool and this property is set to Win7, the
policy takes effect.
Note If more than one application pool is launched in
the same RDS host session then the value is the ID of
the first application that is launched from Horizon
Client.

The Properties drop-down menu is also a text box, and you can manually enter any ViewClient_ registry
key in the text box. Do not include the ViewClient_ prefix when you enter the registry key. For example, to
specify ViewClient_Broker_URL, enter Broker_URL.
You can use the Windows Registry Editor (regedit.exe) on the remote desktop to view the ViewClient_
registry keys. Horizon Client writes client computer information to the system registry path
HKEY_CURRENT_USER\Volatile Environment on remote desktops that are deployed on single-user machines.
For remote desktops that are deployed in RDS sessions, Horizon Client writes the client computer
information to the system registry path HKEY_CURRENT_USER\Volatile Environment\x, where x is the session
ID on the RDS host.

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Using Other Conditions
The User Environment Manager Management Console provides many conditions. The following conditions
can be especially useful when creating policies for remote desktop features.
Group Member

You can use this condition to configure the policy to take effect only if a user
is a member of a specific group.

Remote Display
Protocol

You can use this condition to configure the policy to take effect only if the
user selects a particular display protocol. The condition settings include RDP,
PCoIP, and Blast.

IP Address

You can use this condition to configure the policy that takes effect only if a
user connects from inside or outside the corporate network. Use the
condition settings to specify an internal IP address range or an external IP
address range.
Note You can also use the Client location property in the Horizon Client
Property condition.

For descriptions of all the available conditions, see the User Environment Manager Administrator's Guide
document.

Create a Horizon Smart Policy in User Environment Manager
You use the User Environment Manager Management Console to create a Horizon smart policy in
User Environment Manager. When you define a Horizon smart policy, you can add conditions that must be
met for the smart policy to take effect.
Prerequisites
n

Install and configure User Environment Manager. See “Installing User Environment Manager,” on
page 92 and “Configuring User Environment Manager,” on page 92.

n

Become familiar with the Horizon Smart Policy settings. See “Horizon Smart Policy Settings,” on
page 93.

n

Become familiar with the conditions that you can add to Horizon Smart Policy definitions. See “Adding
Conditions to Horizon Smart Policy Definitions,” on page 94.

For complete information about using the User Environment Manager Management Console, see the User
Environment Manager Administrator's Guide document.
Procedure
1

In the User Environment Manager Management Console, select the User Environment tab and click
Horizon Smart Policies in the tree view.
Existing Horizon smart policy definitions, if any, appear in the Horizon Smart Policies pane.

2

Right-click Horizon Smart Policies and select Create Horizon Smart Policy definition to create a new
smart policy.
The Horizon Smart Policy dialog box appears.

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3

Select the Settings tab and define the smart policy settings.
a

In the General Settings section, type a name for the smart policy in the Name text box.
For example, if the smart policy will affect the client drive redirection feature, you might name the
smart policy CDR.

b

In the Horizon Smart Policy Settings section, select the remote desktop features and settings to
include in the smart policy.
You can select multiple remote desktop features.

4

(Optional) To add a condition to the smart policy, select the Conditions tab, click Add, and select a
condition.
You can add multiple conditions to a smart policy definition.

5

Click Save to save the smart policy.

User Environment Manager processes the Horizon smart policy each time a user connects or reconnects to
the remote desktop.
User Environment Manager processes multiple smart policies in alphabetical order based on the smart
policy name. Horizon smart policies appear in alphabetical order in the Horizon Smart Policies pane. If
smart policies conflict, the last smart policy processed takes precedence. For example, if you have a smart
policy named Sue that enables USB redirection for the user named Sue, and another smart policy named
Pool that disables USB redirection for the desktop pool named Win7, the USB redirection feature is enabled
when Sue connects to a remote desktop in the Win7 desktop pool.

Using Active Directory Group Policies
You can use Microsoft Windows Group Policy to optimize and secure remote desktops, control the behavior
of Horizon 7 components, and to configure location-based printing.
Group Policy is a feature of Microsoft Windows operating systems that provides centralized management
and configuration of computers and remote users in an Active Directory environment.
Group policy settings are contained in entities called group policy objects (GPOs). GPOs are associated with
Active Directory objects. You can apply GPOs to Horizon 7 components at a domain-wide level to control
various areas of the Horizon 7 environment. After they are applied, GPO settings are stored in the local
Windows Registry of the specified component.
You use the Microsoft Windows Group Policy Object Editor to manage group policy settings. The Group
Policy Object Editor is a Microsoft Management Console (MMC) snap-in. The MMC is part of the Microsoft
Group Policy Management Console (GPMC). See the Microsoft TechNet Web site for information on
installing and using the GPMC.

Creating an OU for Remote Desktops
Create an organizational unit (OU) in Active Directory specifically for your remote desktops.
To prevent group policy settings from being applied to other Windows servers or workstations in the same
domain as your remote desktops, create a GPO for your Horizon 7 group policies and link it to the OU that
contains your remote desktops.
See the Microsoft Active Directory documentation on the Microsoft TechNet Web site for information on
creating OUs and GPOs.

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Enabling Loopback Processing for Remote Desktops
By default, a user's policy settings come from the set of GPOs that are applied to the user object in Active
Directory. However, in the Horizon 7 environment, GPOs apply to users based on the computer they log in
to.
When you enable loopback processing, a consistent set of policies applies to all users that log in to a
particular computer, regardless of their location in Active Directory.
See the Microsoft Active Directory documentation for information on enabling loopback processing.
Note Loopback processing is only one approach to handling GPOs in Horizon 7. You might need to
implement a different approach.

Using Horizon 7 Group Policy Administrative Template Files
Horizon 7 provides several component-specific Group Policy Administrative ADMX template files. You can
optimize and secure remote desktops and applications by adding the policy settings in the ADMX template
files to a new or existing GPO in Active Directory.
All ADMX files that provide group policy settings for Horizon 7 are available in a bundled .zip file named
VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and yyyyyyy is the build
number. You can download the file from the VMware download site at
https://my.vmware.com/web/vmware/downloads. Under Desktop & End-User Computing, select the
VMware Horizon 7 download, which includes the bundled .zip file.

The Horizon 7 ADMX template files contain both Computer Configuration and User Configuration group
policies.
n

The Computer Configuration policies set policies that apply to all remote desktops, regardless of who
connects to the desktop.

n

The User Configuration policies set policies that apply to all users, regardless of the remote desktop or
application they connect to. User Configuration policies override equivalent Computer Configuration
policies.

Microsoft Windows applies policies at desktop startup and when users log in.

Horizon 7 ADMX Template Files
The Horizon 7 ADMX template files provide group policy settings that allow you to control and optimize
Horizon 7 components.
Table 5‑5. Horizon ADMX Template Files

98

Template Name

Template File

Description

Horizon Agent Configuration

vdm_agent.admx

Contains policy settings related to the
authentication and environmental components
of Horizon Agent.

Horizon Client Configuration

vdm_client.admx

Contains policy settings related to
Horizon Client for Windows.
Clients that connect from outside the Connection
Server host domain are not affected by policies
applied to Horizon Client.
See the Using VMware Horizon Client for Windows
document.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑5. Horizon ADMX Template Files (Continued)
Template Name

Template File

Description

VMware Horizon URL Redirection

urlRedirection-enUS.admx

Contains policy settings related to the URL
Content Redirection Feature. If you add this
template to a GPO for a remote desktop pool or
application pool, certain URL links clicked inside
the remote desktops or app can be redirected to
a Windows-based client and opened in a clientside browser.
If you add this template to a client-side GPO,
when a user clicks certain URL links in a
Windows-based client system, the URL can be
opened in a remote desktop or application.
See Chapter 3, “Configuring URL Content
Redirection,” on page 53 and see the Using
VMware Horizon Client for Windows document.

Connection Server Configuration

vdm_server.admx

Contains policy settings related to Connection
Server.
See the View Administration document.

View Common Configuration

vdm_common.admx

Contains policy settings that are common to all
Horizon components.
See the View Administration document.

PCoIP Session Variables

pcoip.admx

Contains policy settings related to the PCoIP
display protocol.

PCoIP Client Session Variables

pcoip.client.admx

Contains policy settings related to the PCoIP
display protocol that affect Horizon Client for
Windows.
See the Using VMware Horizon Client for Windows
document.

Horizon Persona Management
Configuration

ViewPM.admx

Contains policy settings related to Horizon
Persona Management.
See the Setting Up Virtual Desktops in Horizon 7
document.

Remote Desktop Services

vmware_rdsh.admx

Contains policy settings related to Remote
Desktop Services.
See “Using Remote Desktop Services Group
Policies,” on page 128.

Real-Time Audio-Video
Configuration

vdm_agent_rtav.admx

Contains policy settings related to webcams that
are used with the Real-Time Audio-Video
feature.
See “Real-Time Audio-Video Group Policy
Settings,” on page 31.

Scanner Redirection

vdm_agent_scanner.admx

Contains policy settings related to scanning
devices that are redirected for use in published
desktops and applications.
See “Scanner Redirection Group Policy Settings,”
on page 36.

Serial Port Redirection

vdm_agent_serialport.admx

Contains policy settings related to serial (COM)
ports that are redirected for use in virtual
desktops.
See “Serial Port Redirection Group Policy
Settings,” on page 42.

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Configuring Remote Desktop Features in Horizon 7

Add the ADMX Template Files to Active Directory
You can add the policy settings for specific remote desktop features in the Horizon 7 ADMX files to group
policy objects (GPOs) in Active Directory.
Prerequisites
n

Verify that the setup option for the remote desktop feature you are applying the policy for is installed
on your desktops and RDS hosts. The group policy settings have no effect if the remote desktop feature
is not installed. See your Setting Up document for information on installing Horizon Agent.

n

Create GPOs for the remote desktop features that you want to apply the group policy settings to and
link them to the OU that contains your RDS hosts.

n

Verify the name of the ADMX template file that you want to add to Active Directory. See “Horizon 7
ADMX Template Files,” on page 98.

n

Verify that the Group Policy Management feature is available on your Active Directory server.
The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the .admx files and the en-US folder to the %systemroot%\PolicyDefinitions folder on your
Active Directory or RDS host.

b

Copy the language resource files (.adml) to the appropriate subfolder in %systemroot
%\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template files where they appear in the editor after installation.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.

What to do next
Configure the group policy settings.

Horizon Agent Configuration ADMX Template Settings
The Horizon Agent Configuration ADMX template file (vdm_agent.admx) contains policy settings related to
the authentication and environmental components of Horizon Agent.
The ADMX files are available in a bundled .zip file named VMware-Horizon-Extras-Bundle-x.x.xyyyyyyy.zip, which you can download from the VMware download site at

https://my.vmware.com/web/vmware/downloads. Under Desktop & End-User Computing, select the
VMware Horizon 7 download, which includes the bundled .zip file.

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Chapter 5 Configuring Policies for Desktop and Application Pools

The following table describes policy settings in the Horizon Agent Configuration ADMX template file other
than those settings that are used with USB devices. The template contains both Computer Configuration and
User Configuration settings. The User Configuration setting overrides the equivalent Computer
Configuration setting.
Table 5‑6. Horizon Agent Configuration Template Settings
Setting

Computer

AllowDirectRDP

X

Determines whether clients other than Horizon Client
devices can connect directly to remote desktops with
RDP. When this setting is disabled, the agent permits only
Horizon-managed connections through Horizon Client.
When connecting to a remote desktop from
Horizon Client for Mac, do not disable the
AllowDirectRDP setting. If this setting is disabled, the
connection fails with an Access is denied error.
By default, while a user is logged in to a Horizon 7
desktop session, you can use RDP to connect to the
virtual machine from outside of Horizon 7. The RDP
connection terminates the Horizon 7 desktop session, and
the user's unsaved data and settings might be lost. The
user cannot log in to the desktop until the external RDP
connection is closed. To avoid this situation, disable the
AllowDirectRDP setting.
Important The Windows Remote Desktop Services
service must be running on the guest operating system of
each desktop. You can use this setting to prevent users
from making direct RDP connections to their desktops.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is enabled by default.

AllowSingleSignon

X

Determines whether single sign-on (SSO) is used to
connect users to desktops and applications. When this
setting is enabled, users are required to enter their
credentials only once, when they log in to the server.
When this setting is disabled, users must reauthenticate
when the remote connection is made.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is enabled by default.

CommandsToRunOnConnect

X

Specifies a list of commands or command scripts to be
run when a session is connected for the first time.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
See “Running Commands on Horizon Desktops,” on
page 110 for more information.

CommandsToRunOnDisconnect

X

Specifies a list of commands or command scripts to be
run when a session is disconnected.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
See “Running Commands on Horizon Desktops,” on
page 110 for more information.

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User

Properties

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Configuring Remote Desktop Features in Horizon 7

Table 5‑6. Horizon Agent Configuration Template Settings (Continued)

102

Setting

Computer

User

Properties

CommandsToRunOnReconnect

X

Specifies a list of commands or command scripts to be
run when a session is reconnected after a disconnect.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
See “Running Commands on Horizon Desktops,” on
page 110 for more information.

ConnectionTicketTimeout

X

Specifies the amount of time in seconds that the Horizon
connection ticket is valid.
Horizon Client devices use a connection ticket for
verification and single sign-on when connecting to the
agent. For security reasons, a connection ticket is valid for
a limited amount of time. When a user connects to a
remote desktop, authentication must take place within
the connection ticket timeout period or the session times
out. If this setting is not configured, the default timeout
period is 900 seconds.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.

CredentialFilterExceptions

X

Specifies the executable files that are not allowed to load
the agent CredentialFilter. Filenames must not include a
path or suffix. Use a semicolon to separate multiple
filenames.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.

Disable Time Zone
Synchronization

X

X

Determines whether the time zone of the Horizon
desktop is synchronized with the time zone of the
connected client. An enabled setting applies only if the
Disable time zone forwarding setting of the
Horizon Client Configuration policy is not set to disabled.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is disabled by default.

DPI Synchronization

X

X

Adjusts the system-wide DPI setting for the remote
session. When this setting is enabled or not configured,
the system-wide DPI setting for the remote session is set
to match the corresponding DPI setting on the client
operating system. When this setting is disabled, the
system-wide DPI setting for the remote session is never
changed.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is not configured by default.
Note This setting applies only to version 7.0.2 or later
and to Windows clients on which Horizon Client 4.2 or
later is installed.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑6. Horizon Agent Configuration Template Settings (Continued)
Setting

Computer

Enable multi-media
acceleration

X

Determines whether multimedia redirection (MMR) is
enabled on the remote desktop.
MMR is a Windows Media Foundation filter that
forwards multimedia data from specific codecs on the
remote system directly through a TCP socket to the client.
The data is then decoded directly on the client, where it is
played. You can disable MMR if the client has insufficient
resources to handle local multimedia decoding.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is enabled by default.

Force MMR to use software
overlay

X

MMR tries to use the hardware overlay to play back
video for better performance. When working with
multiple displays, the hardware overlay exists only on
one of the displays, either the primary display or the
display where WMP was started. If WMP is dragged to
another display, the video appears as a black rectangle.
Use this option to force MMR to use a software overlay
that works on all displays.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is not configured by default.

Single sign-on retry timeout

X

Specifies the time, in milliseconds, after which single
sign-on is retried. Set the value to 0 to disable single signon retry. The default value is 5000 milliseconds.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is not configured by default.

ShowDiskActivityIcon

X

This setting is not supported in this release.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.

Toggle Display Settings
Control

X

Determines whether to disable the Settings tab in the
Display control panel when a client session uses the
PCoIP display protocol.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is enabled by default.

UnAuthenticatedAccessEnabled

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User

Properties

Enables or disables the unauthenticated access feature.
When this setting is enabled, unauthenticated access
users can access published applications from a Horizon
Client without requiring AD credentials. When this
setting is disabled, unauthenticated access users cannot
access published applications from a Horizon Client
without requiring AD credentials.
You must reboot the RDS host for this setting to take
effect.
This setting is in the VMware View Agent Configuration
> Agent Configuration folder in the Group Policy
Management Editor.
This setting is enabled by default.

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Configuring Remote Desktop Features in Horizon 7

Table 5‑6. Horizon Agent Configuration Template Settings (Continued)

104

Setting

Computer

User

Send updates for empty or
offscreen windows

X

Specifies whether the client receives updates about empty
or offscreen windows. When this setting is disabled,
information about window that are smaller than 2x2
pixels, or that are located entirely offscreen, are not sent
to the client.
This setting is in the VMware View Agent Configuration
> Unity Touch and Hosted Apps folder in the Group
Policy Management Editor.
This setting is disabled by default.

Enable Unity Touch

X

Determines whether the Unity Touch functionality is
enabled on the remote desktop. Unity Touch supports the
delivery of remote applications in Horizon and allows
mobile device users to access applications in the Unity
Touch sidebar.
This setting is in the VMware View Agent Configuration
> Unity Touch and Hosted Apps folder in the Group
Policy Management Editor.
This setting is enabled by default.

Enable system tray
redirection for Hosted Apps

X

Determines whether system tray redirection is enabled
while a user is running remote applications.
This setting is in the VMware View Agent Configuration
> Unity Touch and Hosted Apps folder in the Group
Policy Management Editor.
This setting is enabled by default.

Enable user profile
customization for Hosted Apps

X

Limit usage of Windows hooks

X

X

Properties

Specifies whether to customize the user profile when
remote applications are used. If this setting is enabled, a
user profile is generated, the Windows theme is
customized, and startup applications are registered.
This Computer Configuration setting is in the VMware
View Agent Configuration > Unity Touch and Hosted
Apps folder in the Group Policy Management Editor. The
User Configuration setting is in the VMware View Agent
Configuration > Agent Security > Unity Touch and
Hosted Apps folder in the Group Policy Management
Editor.
This setting is disabled by default.
Disables most hooks when remote applications or Unity
Touch are used. This setting is intended for applications
that have compatibility issues when OS-level hooks are
set. For example, enabling this setting disables the use of
most Windows active accessibility and in-process hooks.
This setting is in the VMware View Agent Configuration
> Unity Touch and Hosted Apps folder in the Group
Policy Management Editor.
This setting is disabled by default, which means that all
preferred hooks are used.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑6. Horizon Agent Configuration Template Settings (Continued)
Setting

Computer

Accept SSL encrypted
framework channel

User

Properties

X

Enables the SSL encrypted framework channel. The
following options are available:
n Disable - Disable SSL.
n Enable - Enable SSL. Allow legacy clients to connect
without SSL.
Enforce - Enable SSL. Refuse legacy client
connections.
This setting is in the VMware View Agent Configuration
> Agent Security folder in the Group Policy Management
Editor.
This setting is not configured by default. The default
value is Enable.
n

Default Proxy Server

X

Default Internet Explorer connection setting for the proxy
server. Specifies the proxy server to use in Internet
Options > Local Area Network (LAN) Settings.
This setting is in the VMware View Agent Configuration
> VMware Client IP Transparency folder in the Group
Policy Management Editor.
This setting is not enabled by default.

Enable

X

Enables VMware Client IP Transparency. Remote
connections to Internet Explorer use the client's IP
address instead of the IP address of the remote desktop
machine. This setting takes effect at the next login.
This setting is in the VMware View Agent Configuration
> VMware Client IP Transparency folder in the Group
Policy Management Editor.
If the VMware Client IP Transparency custom setup
option is selected in the Horizon Agent installer, this
setting is enabled by default.

Default auto detect proxy

X

Default Internet Explorer connection setting. Turns on
Automatically detect settings in Internet Options > Local
Area Network (LAN) Settings.
This setting is in the VMware View Agent Configuration
> VMware Client IP Transparency folder in the Group
Policy Management Editor.
This setting is not enabled by default.

Set proxy for Java applet

X

Sets the proxy for Java applets. The following options are
available:
n Use client ip transparency for Java proxy - directs a
remote connection to use the client's IP address
instead of the IP address of the remote desktop
machine for Java applets.
Use direct connection for Java proxy - uses a direct
connection to bypass the browser setting for Java
applets.
n Use the default value for Java proxy - restores the
original Java proxy settings.
This setting is in the VMware View Agent Configuration
> VMware Client IP Transparency folder in the Group
Policy Management Editor.
This setting is not enabled by default.
n

Enable flash multi-media
redirection

VMware, Inc.

X

Specifies whether Flash Redirection is enabled on the
agent.
This setting is in the VMware View Agent Configuration
> VMware FlashMMR folder in the Group Policy
Management Editor.

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Configuring Remote Desktop Features in Horizon 7

Table 5‑6. Horizon Agent Configuration Template Settings (Continued)
Setting

Computer

Minimum rect size to enable
FlashMMR

X

Definition for FlashMMR url
list usage

User

Properties
Specifies the minimum rect size to enable Flash
Redirection.
This setting is in the VMware View Agent Configuration
> VMware FlashMMR folder in the Group Policy
Management Editor.
The default width is 320 pixels and the default height is
200 pixels.

X

Defines the white list or black list rule that enables or
disables URLs from using Flash Redirection.
If you select Enable white list from the Definition for
FlashMMR url list usage drop-down menu, only the
URLs in the URL list are enabled to use Flash Redirection.
If you select Enable black list from the Definition for
FlashMMR url list usage drop-down menu, the URLs in
the URL list are not able to use Flash Redirection.
You specify the URL list in the Hosts Url list to
enable FlashMMR group policy setting.
This setting is in the VMware View Agent Configuration
> VMware FlashMMR folder in the Group Policy
Management Editor.
This setting specifies a white list by default.

Hosts Url list to enable
FlashMMR

X

Specifies the URL list that is enabled or disabled to use
Flash Redirection based on the Definition for
FlashMMR url list usage group policy setting.
You must include http:// or https://. You can use regular
expressions. For example, you can specify
https://*.google.com and http://www.cnn.com.
This setting is in the VMware View Agent Configuration
> VMware FlashMMR folder in the Group Policy
Management Editor.

Note The Connect using DNS Name setting was removed in the Horizon 6 version 6.1 release. You can set
the Horizon 7 LDAP attribute, pae-PreferDNS, to tell Horizon Connection Server to give preference to DNS
names when sending the addresses of desktop machines and RDS hosts to clients and gateways. See "Give
Preference to DNS Names When Horizon Connection Server Returns Address Information" in the View
Installation document.

USB Settings for the Horizon Agent
See “USB Settings in the Horizon Agent Configuration ADMX Template,” on page 83.

Client System Information Sent to Remote Desktops
When a user connects or reconnects to a remote desktop, Horizon Client gathers information about the
client system and Connection Server sends that information to the remote desktop.
Horizon Agent writes the client computer information to the system registry path HKCU\Volatile
Environment on remote desktops that are deployed on single-user machines. For remote desktops that are
deployed in RDS sessions, Horizon Agent writes the client computer information to the system registry path
HKCU\Volatile Environment\x, where x is the session ID, on the RDS host.

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If Horizon Client is running inside of a remote desktop session, it sends the physical client information
instead of the virtual machine information to the remote desktop. For example, if a user connects from their
client system to a remote desktop, launches Horizon Client inside the remote desktop and connects to
another remote desktop, the IP address of the physical client system is sent to the second remote desktop.
This feature is referred to as nested mode or a double-hop scenario. Horizon Client sends
ViewClient_Nested_Passthrough, which is set to 1, along with the client system information to indicate that
it is sending nested mode information.
Note With Horizon Client 4.1, client system information is passed to the second-hop desktop on the initial
protocol connection. With Horizon Client 4.2 and later, client system information is also updated if the firsthop protocol connection disconnects and reconnects.
You can add commands to the Horizon Agent CommandsToRunOnConnect, CommandsToRunOnReconnect, and
CommandsToRunOnDisconnect group policy settings to run commands or command scripts that read this
information from the system registry when users connect and reconnect to desktops. See “Running
Commands on Horizon Desktops,” on page 110 for more information.
Table 5-7 describes the registry keys that contain client system information and lists the types of desktops
and client systems that support them. If Yes appears in the Supports Nested Mode column, it indicates that
physical client information (rather than virtual machine information) is sent to a second-hop desktop.
Table 5‑7. Client System Information
Supports
Nested
Mode

Supported Desktops

Supported Client
Systems

Yes

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

The MAC address of the
client system.

Yes

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android

ViewClient_Machine_Name

The machine name of the
client system.

Yes

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Machine_Domain

The domain of the client
system.

Yes

VDI (single-user
machine)
RDS

Windows, Windows
Store

ViewClient_LoggedOn_Userna
me

The user name that was
used to log in to the
client system.

VDI (single-user
machine)
RDS

Windows, Linux, Mac

ViewClient_LoggedOn_Domain
name

The domain name that
was used to log in to the
client system.

VDI (single-user
machine)
RDS

Windows, Windows
Store
For Linux and Mac
clients, see
ViewClient_Machine
_Domain.ViewClient
_LoggedOn_Domainna
me is not given by the
Linux or Mac client
because Linux and
Mac accounts are not
bound to Windows
domains.

ViewClient_Type

The thin client name or
operating system type of
the client system.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

Registry Key

Description

ViewClient_IP_Address

The IP address of the
client system.

ViewClient_MAC_Address

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Yes

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Configuring Remote Desktop Features in Horizon 7

Table 5‑7. Client System Information (Continued)
Supports
Nested
Mode

Description

ViewClient_Broker_DNS_Name

The DNS name of the
View Connection Server
instance.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Broker_URL

The URL of the View
Connection Server
instance.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Broker_Tunneled

The status of the tunnel
connection for the View
Connection Server,
which can be either true
(enabled) or false
(disabled).

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Broker_Tunnel_U
RL

The URL of the View
Connection Server tunnel
connection, if the tunnel
connection is enabled.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Broker_Remote_I
P_Address

The IP address of the
client system that is seen
by the View Connection
Server instance.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_TZID

The Olson time zone ID.
To disable time zone
synchronization, enable
the Horizon Agent
Disable Time Zone
Synchronization group
policy setting.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS

ViewClient_Windows_Timezon
e

The GMT standard time.
To disable time zone
synchronization, enable
the Horizon Agent
Disable Time Zone
Synchronization group
policy setting.

VDI (single-user
machine)
RDS

Windows, Windows
Store

ViewClient_Broker_DomainNa
me

Domain name used to
authenticate to View
Connection Server.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Broker_UserName

Username used to
authenticate to View
Connection Server.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Client_ID

Specifies the Unique
Client HardwareId
used as a link to the
license key.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Displays.Number

Specifies the number of
monitors being used on
the client.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

108

Supported Desktops

Supported Client
Systems

Registry Key

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑7. Client System Information (Continued)
Supports
Nested
Mode

Supported Desktops

Supported Client
Systems

Specifies the
arrangement, resolution,
and dimensions of
displays on the client.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Keyboard.Type

Specifies the type of
keyboard being used on
the client. For example:
Japanese, Korean.

VDI (single-user
machine)
RDS

Windows

ViewClient_Launch_SessionT
ype

Specifies the session
type. The type can be
desktop or application.

VDI (single-user
machine)
RDS

Value is sent directly
from View Connection
Server, not gathered
by Horizon Client.

ViewClient_Mouse.Identifie
r

Specifies the type of
mouse.

VDI (single-user
machine)
RDS

Windows

ViewClient_Mouse.NumButton
s

Specifies the number of
buttons supported by the
mouse.

VDI (single-user
machine)
RDS

Windows

ViewClient_Mouse.SampleRat
e

Specifies the rate, in
reports per second, at
which input from a PS/2
mouse is sampled.

VDI (single-user
machine)
RDS

Windows

ViewClient_Protocol

Specifies the protocol
being used.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Language

Specifies the operating
system language.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Launch_Matched_
Tags

Specifies one or more
tags.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Launch_ID

Specifies the desktop or
application pool Unique
ID.

VDI (single-user
machine)
RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

ViewClient_Broker_Farm_ID

Specifies the Farm ID of
the desktop or
application pool on an
RDS host.

RDS

Windows, Linux, Mac,
Android, iOS,
Windows Store

Registry Key

Description

ViewClient_Displays.Topolo
gy

Note The definitions of ViewClient_LoggedOn_Username and ViewClient_LoggedOn_Domainname in Table 5-7
apply to Horizon Client 2.2 for Windows or later releases.
For Horizon Client 5.4 for Windows or earlier releases, ViewClient_LoggedOn_Username sends the user name
that was entered in Horizon Client, and ViewClient_LoggedOn_Domainname sends the domain name that was
entered in Horizon Client.
Horizon Client 2.2 for Windows is a later release than Horizon Client 5.4 for Windows. Starting with
Horizon Client 2.2, the release numbers for Windows are consistent with the Horizon Client releases on
other operating systems and devices.

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Running Commands on Horizon Desktops
You can use the Horizon Agent CommandsToRunOnConnect, CommandsToRunOnReconnect, and
CommandsToRunOnDisconnect group policy settings to run commands and command scripts on Horizon

desktops when users connect, reconnect, and disconnect.

To run a command or a command script, add the command name or the file path of the script to the group
policy setting's list of commands. For example:
date
C:\Scripts\myscript.cmd

To run scripts that require console access, prepend the -C or -c option followed by a space. For example:
-c C:\Scripts\Cli_clip.cmd
-C e:\procexp.exe

Supported file types include .CMD, .BAT, and .EXE. .VBS files will not run unless they are parsed with
cscript.exe or wscript.exe. For example:
-C C:\WINDOWS\system32\wscript.exe C:\Scripts\checking.vbs

The total length of the string, including the -C or -c option, should not exceed 260 characters.

PCoIP Policy Settings
The PCoIP ADMX template file contains policy settings related to the PCoIP display protocol. The ADMX
template file is named (pcoip.admx). You can configure settings to default values that can be overridden by
an administrator, or you can configure settings to non-overridable values.
The ADMX files are available in a bundled .zip file named VMware-Horizon-Extras-Bundle-x.x.xyyyyyyy.zip, which you can download from the VMware download site at
https://my.vmware.com/web/vmware/downloads. Under Desktop & End-User Computing, select the
VMware Horizon 7 download, which includes the bundled .zip file.
The PCoIP Session Variables ADMX template file contains two subcategories:
Overridable
Administrator Defaults

Specifies PCoIP policy setting default values. These settings can be
overridden by an administrator. These settings write registry keys values to
HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin_defaults. All of these
settings are in the Computer Configuration > Policies > Administrative
Templates > PCoIP Session Variables > Overridable Administrator
Defaults folder in the Group Policy Management Editor.

Not Overridable
Administrator Settings

Contains the same settings as Overridable Administrator Defaults, but these
settings cannot be overridden by an administrator. These settings write
registry key values to HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin.
All of these settings are in the User Configuration > Policies >
Administrative Templates > PCoIP Session Variables > Not Overridable
Administrator Settings folder in the Group Policy Management Editor.

The template contains both Computer Configuration and User Configuration settings.

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Non-Policy Registry Keys
If a local machine setting needs to be applied and cannot be placed under
HKLM\Software\Policies\Teradici, local machine settings can be placed in registry keys in
HKLM\Software\Teradici. The same registry keys can be placed in HKLM\Software\Teradici as in
HKLM\Software\Policies\Teradici. If the same registry key is present in both locations, the setting in
HKLM\Software\Policies\Teradici overrides the local machine value.

PCoIP General Settings
The PCoIP ADMX template file contains group policy settings that configure general settings such as PCoIP
image quality, USB devices, and network ports.
All of these settings are in the Computer Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Overridable Administrator Defaults folder in the Group Policy Management Editor.
All of these settings are also in the User Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Not Overridable Administrator Settings folder in the Group Policy Management
Editor.
Table 5‑8. PCoIP General Policy Settings
Setting

Description

Configure PCoIP event log cleanup by
size in MB

Enables the configuration of the PCoIP event log cleanup by size in MB.
When this policy is configured, the setting controls how large a log file
can grow before it is cleaned up. For a non-zero setting of m, log files
larger than m MB are automatically and silently deleted. A setting of 0
indicates that no file cleanup by size takes place.
When this policy is disabled or not configured, the default event log
cleanup by size is 100 MB.
The log file cleanup is performed once at session startup. A change to
the setting is not applied until the next session.

Configure PCoIP event log cleanup by
time in days

Enables the configuration of the PCoIP event log cleanup by time in
days.
When this policy is configured, the setting controls how many days can
pass before the log file is cleaned up. For a non-zero setting of n, log files
older than n days are automatically and silently deleted. A setting of 0
indicates that no file cleanup by time takes place.
When this policy is disabled or not configured, the default event log
cleanup is 7 days.
The log file cleanup is performed once at session startup. A change to
the setting is not applied until the next session.

Configure PCoIP event log verbosity

Sets the PCoIP event log verbosity. The values range from 0 (least
verbose) to 3 (most verbose).
When this setting is enabled, you can set the verbosity level from 0 to 3.
When the setting is not configured or disabled, the default event log
verbosity level is 2.
When this setting is modified during an active PCoIP session, the new
setting takes effect immediately.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Configure PCoIP image quality levels

Controls how PCoIP renders images during periods of network
congestion. The Minimum Image Quality, Maximum Initial Image
Quality, and Maximum Frame Rate values interoperate to provide fine
control in network-bandwidth constrained environments.
Use the Minimum Image Quality value to balance image quality and
frame rate for limited-bandwidth scenarios. You can specify a value
between 30 and 100. The default value is 40. A lower value allows higher
frame-rates, but with a potentially lower quality display. A higher value
provides higher image quality, but with potentially lower frame rates
when network bandwidth is constrained. When network bandwidth is
not constrained, PCoIP maintains maximum quality regardless of this
value.
Use the Maximum Initial Image Quality value to reduce the network
bandwidth peaks required by PCoIP by limiting the initial quality of the
changed regions of the display image. You can specify a value between
30 and 100. The default value is 80. A lower value reduces the image
quality of content changes and decreases peak bandwidth requirements.
A higher value increases the image quality of content changes and
increases peak bandwidth requirements. Unchanged regions of the
image progressively build to a lossless (perfect) quality regardless of this
value. A value of 80 or lower best utilizes the available bandwidth.
The Minimum Image Quality value cannot exceed the Maximum
Initial Image Quality value.
Use the Maximum Frame Rate value to manage the average bandwidth
consumed per user by limiting the number of screen updates per
second. You can specify a value between 1 and 120 frames per second.
The default value is 30. A higher value can use more bandwidth but
provides less jitter, which allows smoother transitions in changing
images such as video. A lower value uses less bandwidth but results in
more jitter.
These image quality values apply to the soft host only and have no effect
on a soft client.
When this setting is disabled or not configured, the default values are
used.
When this setting is modified during an active PCoIP session, the new
setting takes effect immediately.

Configure frame rate vs image quality
preference

Configure the frame rate and image quality preference from 0 (highest
frame rate) to 100 (highest image quality). If this policy is disabled or not
configured, the default setting is 50.
Higher value (max: 100) means you prefer high image quality even if
frame rate is choppy. Lower value (min: 0) means you prefer a fluent
experience with aggressive image quality.
This setting could work with the Configure PCoIP image quality
levels GPO, which determines the max initial image quality level and
min image quality level. While the Frame rate and image quality
preference can adjust the image quality level for each frame, it cannot
exceed the max/min quality level threshold configured by Configure
PCoIP image quality levels GPO.
When this policy is changed during run time, it could take effect
immediately.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Configure PCoIP session encryption
algorithms

Controls the encryption algorithms advertised by the PCoIP endpoint
during session negotiation.
Checking one of the check boxes disables the associated encryption
algorithm. You must enable at least one algorithm.
This setting applies to both agent and client. The endpoints negotiate the
actual session encryption algorithm that is used. If FIPS140-2 approved
mode is enabled, the Disable AES-128-GCM encryption value is always
overridden so that AES-128-GCM encryption is enabled.
Supported encryption algorithms, in order of preference, are
SALSA20/12-256, AES-GCM-128, and AES-GCM-256. By default, all
supported encryption algorithms are available for negotiation by this
endpoint.
If both endpoints are configured to support all three algorithms and the
connection does not use a Security Gateway (SG), the SALSA20
algorithm will be negotiated and used. However, if the connection uses
an SG, SALSA20 is automatically disabled and AES128 will be
negotiated and used. If either endpoint or the SG disables SALSA20 and
either endpoint disables AES128, then AES256 will be negotiated and
used.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Configure PCoIP USB allowed and
unallowed device rules

Specifies the USB devices that are authorized and not authorized for
PCoIP sessions that use a zero client that runs Teradici firmware. USB
devices that are used in PCoIP sessions must appear in the USB
authorization table. USB devices that appear in the USB unauthorization
table cannot be used in PCoIP sessions.
You can define a maximum of 10 USB authorization rules and a
maximum of 10 USB unauthorization rules. Separate multiple rules with
the vertical bar (|) character.
Each rule can be a combination of a Vendor ID (VID) and a Product ID
(PID), or a rule can describe a class of USB devices. A class rule can
allow or disallow an entire device class, a single subclass, or a protocol
within a subclass.
The format of a combination VID/PID rule is 1xxxxyyyy, where xxxx is
the VID in hexadecimal format and yyyy is the PID in hexadecimal
format. For example, the rule to authorize or block a device with VID
0x1a2b and PID 0x3c4d is 11a2b3c4d.
For class rules, use one of the following formats:
Allow all USB
devices

Format: 23XXXXXX

Allow USB
devices with a
specific class
ID

Format: 22classXXXX

Allow a specific
subclass

Format: 21class-subclassXX

Allow a specific
protocol

Format: 20class-subclass-protocol

Example: 23XXXXXX

Example: 22aaXXXX

Example: 21aabbXX

Example: 20aabbcc

For example, the USB authorization string to allow USB HID (mouse
and keyboard) devices (class ID 0x03) and webcams (class ID 0x0e) is
2203XXXX|220eXXXX. The USB unauthorization string to disallow USB
Mass Storage devices (class ID 0x08) is 2208XXXX.
An empty USB authorization string means that no USB devices are
authorized. An empty USB unauthorization string means that no USB
devices are banned.
This setting applies to Horizon Agent only and only when the remote
desktop is in a session with a zero client that runs Teradici firmware.
Device use is negotiated between the endpoints.
By default, all devices are allowed and none are disallowed.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Configure PCoIP virtual channels

Specifies the virtual channels that can and cannot operate over PCoIP
sessions. This setting also determines whether to disable clipboard
processing on the PCoIP host.
Virtual channels that are used in PCoIP sessions must appear on the
virtual channel authorization list. Virtual channels that appear in the
unauthorized virtual channel list cannot be used in PCoIP sessions.
You can specify a maximum of 15 virtual channels for use in PCoIP
sessions.
Separate multiple channel names with the vertical bar (|) character. For
example, the virtual channel authorization string to allow the mksvchan
and vdp_rdpvcbridge virtual channels is mksvchan|vdp_vdpvcbridge.
If a channel name contains the vertical bar or backslash (\) character,
insert a backslash character before it. For example, type the channel
name awk|ward\channel as awk\|ward\\channel.
When the authorized virtual channel list is empty, all virtual channels
are disallowed. When the unauthorized virtual channel list is empty, all
virtual channels are allowed.
The virtual channels setting applies to both agent and client. Virtual
channels must be enabled on both agent and client for virtual channels
to be used.
The virtual channels setting provides a separate check box that allows
you to disable remote clipboard processing on the PCoIP host. This
value applies to the agent only.
By default, all virtual channels are enabled, including clipboard
processing.

Configure the PCoIP transport header

Configures the PCoIP transport header and sets the transport session
priority.
The PCoIP transport header is a 32-bit header that is added to all PCoIP
UDP packets (only if the transport header is enabled and supported by
both sides). The PCoIP transport header allows network devices to make
better prioritization/QoS decisions when dealing with network
congestion. The transport header is enabled by default.
The transport session priority determines the PCoIP session priority
reported in the PCoIP transport header. Network devices make better
prioritization/QoS decisions based on the specified transport session
priority.
When the Configure the PCoIP transport header setting is
enabled, the following transport session priorities are available:
n High
n Medium (default value)
n Low
n Undefined
The transport session priority value is negotiated by the PCoIP agent
and client. If the PCoIP agent specifies a transport session priority value,
the session uses the agent-specified session priority. If only the client has
specified a transport session priority, the session uses the client-specified
session priority. If neither agent nor client has specified a transport
session priority, or Undefined Priority is specified, the session uses the
default value, Medium priority.

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Table 5‑8. PCoIP General Policy Settings (Continued)

116

Setting

Description

Configure the TCP port to which the
PCoIP host binds and listens

Specifies the TCP agent port bound to by software PCoIP hosts.
The TCP port value specifies the base TCP port that the agent attempts
to bind to. The TCP port range value determines how many additional
ports to try if the base port is not available. The port range must be
between 1 and 10.
The range spans from the base port to the sum of the base port and port
range. For example, if the base port is 4172 and the port range is 10, the
range spans from 4172 to 4182.
Do not set the size of the retry port range to 0. Setting this value to 0
causes a connection failure when users log in to the desktop with the
PCoIP display protocol. Horizon Client returns the error message, The
Display protocol for this desktop is currently not
available. Please contact your system administrator.
This setting applies to Horizon Agent only.
On single-user machines, the default base TCP port is 4172 in View 4.5
and later. The default base port is 50002 in View 4.0.x and earlier. By
default, the port range is 1.
On RDS hosts, the default base TCP port is 4173. When PCoIP is used
with RDS hosts, a separate PCoIP port is used for each user connection.
The default port range that is set by the Remote Desktop Service is large
enough to accommodate the expected maximum of concurrent user
connections.
Important As a best practice, do not use this policy setting to change
the default port range on RDS hosts, or change the TCP port value from
the default of 4173. Most important, do not set the TCP port value to
4172. Resetting this value to 4172 will adversely affect PCoIP
performance in RDS sessions.

Configure the UDP port to which the
PCoIP host binds and listens

Specifies the UDP agent port bound to by software PCoIP hosts.
The UDP port value specifies the base UDP port that the agent attempts
to bind to. The UDP port range value determines how many additional
ports to try if the base port is not available. The port range must be
between 1 and 10.
Do not set the size of the retry port range to 0. Setting this value to 0
causes a connection failure when users log in to the desktop with the
PCoIP display protocol. Horizon Client returns the error message, The
Display protocol for this desktop is currently not
available. Please contact your system administrator.
The range spans from the base port to the sum of the base port and port
range. For example, if the base port is 4172 and the port range is 10, the
range spans from 4172 to 4182.
This setting applies to Horizon Agent only.
On single-user machines, the default base UDP port is 4172 for View 4.5
and later and 50002 for View 4.0.x and earlier. By default, the port range
is 10.
On RDS hosts, the default base UDP port is 4173. When PCoIP is used
with RDS hosts, a separate PCoIP port is used for each user connection.
The default port range that is set by the Remote Desktop Service is large
enough to accommodate the expected maximum of concurrent user
connections.
Important As a best practice, do not use this policy setting to change
the default port range on RDS hosts, or change the UDP port value from
the default of 4173. Most important, do not set the UDP port value to
4172. Resetting this value to 4172 will adversely affect PCoIP
performance in RDS sessions.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Enable access to a PCoIP session from
a vSphere console

Determines whether to allow a vSphere Client console to display an
active PCoIP session and send input to the desktop.
By default, when a client is attached through PCoIP, the vSphere Client
console screen is blank and the console cannot send input. The default
setting ensures that a malicious user cannot view the user's desktop or
provide input to the host locally when a PCoIP remote session is active.
This setting applies to Horizon Agent only.
When this setting is disabled or not configured, console access is not
allowed. When this setting is enabled, the console displays the PCoIP
session and console input is allowed.
When this setting is enabled, the console can display a PCoIP session
that is running on a Windows 7 system only when the Windows 7
virtual machine is hardware v8. Hardware v8 is available only on ESXi
5.0 and later. By contrast, console input to a Windows 7 system is
allowed when the virtual machine is any hardware version.

Enable/disable audio in the PCoIP
session

Determines whether audio is enabled in PCoIP sessions. Both endpoints
must have audio enabled. When this setting is enabled, PCoIP audio is
allowed. When it is disabled, PCoIP audio is disabled. When this setting
is not configured, audio is enabled by default.

Enable/disable microphone noise and
DC offset filter in PCoIP session

Determines whether to enable the microphone noise and DC offset filter
for microphone input during PCoIP sessions.
This setting applies to Horizon Agent and Teradici audio driver only.
When this setting is not configured, the Teradici audio driver uses the
microphone noise and DC offset filter by default.

Turn on PCoIP user default input
language synchronization

Determines whether the default input language for the user in the
PCoIP session is synchronized with the default input language of the
PCoIP client endpoint. When this setting is enabled, synchronization is
allowed. When this setting is disabled or not configured,
synchronization is disallowed.
This setting applies to Horizon Agent only.

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Table 5‑8. PCoIP General Policy Settings (Continued)
Setting

Description

Configure SSL Connections to satisfy
Security Tools

Specifies how SSL session negotiation connections are established.
In order to satisfy port scanners, enable this 'Configure SSL connections'
setting and on Horizon Agent, complete the following tasks:
1 In Microsoft Management Console, store a correctly named and
signed certificate into the Personal store for the Local Machine's
computer account and mark it exportable.
2 Store the certificate for the Certificate Authority that signed it in the
Trusted Root certificate store.
3 Disable connections to VMware View 5.1 and earlier.
4 Configure Horizon Agent to load certificates only from the
Certificate Store. If the Personal store for the Local Machine is used,
leave the certificate store names unchanged as "MY" and "ROOT"
(without the quotes), unless a different store location was used in
steps 1 and 2.
The resulting PCoIP Server will satisfy Security Tools such as port
scanners.

Configure SSL Protocols

Configures the OpenSSL protocol to restrict the use of certain protocols
before establishing an encrypted SSL connection. The protocol list
consists of one or more openssl protocol strings separated by colons.
Note that all cipher strings are case insensitive.
The default value is: 'TLS1.1:TLS1.2"
This means that both TLS v1.1 and TLS v1.2 are enabled (SSL v2.0,
SSLv3.0 and TLS v1.0 are disabled).
This setting applies to both Horizon Agent and Horizon Client.
If it is set on both sides, the OpenSSL protocol negotation rule will be
followed.

PCoIP Clipboard Settings
The Horizon PCoIP ADMX template file contains group policy settings that configure clipboard settings for
copy-and-paste operations.
All of these settings are in the Computer Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Overridable Administrator Defaults folder in the Group Policy Management Editor.
All of these settings are also in the User Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Not Overridable Administrator Settings folder in the Group Policy Management
Editor.

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Table 5‑9. PCoIP Clipboard Policy Settings
Setting

Description

Configure clipboard memory size on
server (in kilobytes)

Specifies the server's clipboard memory size value, in kilobytes. The
client also has a value for the clipboard memory size. After the session is
set up, the server sends its clipboard memory size value to the client.
The effective clipboard memory size value is the lesser of the client and
server clipboard memory size values.
You can specify a minimum value of 512 kilobytes and a maximum
value of 16384 kilobytes. If you specify 0 or do not specify a value, the
default server clipboard memory size is 1024 kilobytes.
This setting applies only to version 7.0.1 or later and to Windows, Linux,
and Mac clients on which Horizon Client 4.1 or later is installed. In
earlier releases, the clipboard memory size is 1 MB.
Note A large clipboard memory size can negatively affect
performance, depending on your network. VMware recommends that
you do not set the clipboard memory size to a value greater than 16 MB.

Configure clipboard redirection

Determines the direction in which clipboard redirection is allowed. You
can select one of these values:
n Enabled client to agent only (That is, allow copy and paste only
from the client system to the remote desktop.)
n Disabled in both directions
n Enabled in both directions
n Enabled agent to client only (That is, allow copy and paste only
from the remote desktop to the client system.)
Clipboard redirection is implemented as a virtual channel. If virtual
channels are disabled, clipboard redirection does not function.
This setting applies to Horizon Agent only.
When this setting is disabled or not configured, the default value is
Enabled client to agent only.

Filter text out of the incoming
clipboard data

Specifies whether textual data is filtered out of the clipboard data
coming from the client to the agent. When this setting is enabled and the
check box is selected, the data is filtered out. When this setting is
disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Rich Text Format data out of
the incoming clipboard data

Specifies whether Rich Text Format data is filtered out of the clipboard
data coming from the client to the agent. When this setting is enabled
and the check box is selected, the data is filtered out. When this setting is
disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter images out of the incoming
clipboard data

Specifies whether image data is filtered out of the clipboard data coming
from the client to the agent. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or
not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft Office text data out
of the incoming clipboard data

Specifies whether Microsoft Office text format data (BIFF12 format) is
filtered out of the clipboard data coming from the client to the agent.
When this setting is enabled and the check box is selected, the data is
filtered out. When this setting is disabled or not configured, the data is
allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft Chart and Smart Art
data out of the incoming clipboard
data

Specifies whether Microsoft Office Chart and Smart Art data
(Art::GVML ClipFormat) is filtered out of the clipboard data coming
from the client to the agent. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or
not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

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Table 5‑9. PCoIP Clipboard Policy Settings (Continued)
Setting

Description

Filter Microsoft Text Effects data
out of the incoming clipboard data

Specifies whether Microsoft Office text effects data (HTML Format) is
filtered out of the clipboard data coming from the client to the agent.
When this setting is enabled and the check box is selected, the data is
filtered out. When this setting is disabled or not configured, the data is
allowed.
This setting applies to version 7.0.2 and later.

Filter text out of the outgoing
clipboard data

Specifies whether textual data is filtered out of the clipboard data sent
from the agent to the client. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or
not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Rich Text Format data out of
the outgoing clipboard data

Specifies whether Rich Text Format data is filtered out of the clipboard
data sent from the agent to the client. When this setting is enabled and
the check box is selected, the data is filtered out. When this setting is
disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter images out of the outgoing
clipboard data

Specifies whether image data is filtered out of the clipboard data sent
from the agent to the client. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or
not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft Office text data out
of the outgoing clipboard data

Specifies whether Microsoft Office text format data (BIFF12 format) is
filtered out of the clipboard data sent from the agent to the client. When
this setting is enabled and the check box is selected, the data is filtered
out. When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft Chart and Smart Art
data out of the outgoing clipboard
data

Specifies whether Microsoft Office Chart and Smart Art data
(Art::GVML ClipFormat) is filtered out of the clipboard data sent from
the agent to the client. When this setting is enabled and the check box is
selected, the data is filtered out. When this setting is disabled or not
configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft Text Effects data
out of the outgoing clipboard data

Specifies whether Microsoft Office text effects data (HTML Format) is
filtered out of the clipboard data sent from the agent to the client. When
this setting is enabled and the check box is selected, the data is filtered
out. When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

PCoIP Bandwidth Settings
The Horizon PCoIP ADMX template file contains group policy settings that configure PCoIP bandwidth
characteristics.
All of these settings are in the Computer Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Overridable Administrator Defaults folder in the Group Policy Management Editor.
All of these settings are also in the User Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Not Overridable Administrator Settings folder in the Group Policy Management
Editor.

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Table 5‑10. Horizon PCoIP Session Bandwidth Variables
Setting

Description

Configure the maximum PCoIP session
bandwidth

Specifies the maximum bandwidth, in kilobits per second, in a PCoIP
session. The bandwidth includes all imaging, audio, virtual channel,
USB, and control PCoIP traffic.
Set this value to the overall capacity of the link to which your endpoint
is connected, taking into consideration the number of expected
concurrent PCoIP sessions. For example, with a single-user VDI
configuration (a single PCoIP session) that connects through a 4Mbit/s
Internet connection, set this value to 4Mbit, or 10% less than this value to
leave some allowance for other network traffic. When you expect
multiple concurrent PCoIP sessions to share a link, comprising either
multiple VDI users or an RDS configuration, you might want to adjust
the setting accordingly. However, lowering this value will restrict the
maximum bandwidth for each active session.
Setting this value prevents the agent from attempting to transmit at a
higher rate than the link capacity, which would cause excessive packet
loss and a poorer user experience. This value is symmetric. It forces the
client and agent to use the lower of the two values that are set on the
client and agent side. For example, setting a 4Mbit/s maximum
bandwidth forces the agent to transmit at a lower rate, even though the
setting is configured on the client.
When this setting is disabled or not configured on an endpoint, the
endpoint imposes no bandwidth constraints. When this setting is
configured, the setting is used as the endpoint's maximum bandwidth
constraint in kilobits per second.
The default value when this setting is not configured is 900000 kilobits
per second.
This setting applies to Horizon Agent and the client. If the two
endpoints have different settings, the lower value is used.

Configure the PCoIP session bandwidth
floor

Specifies a lower limit, in kilobits per second, for the bandwidth that is
reserved by the PCoIP session.
This setting configures the minimum expected bandwidth transmission
rate for the endpoint. When you use this setting to reserve bandwidth
for an endpoint, the user does not have to wait for bandwidth to become
available, which improves session responsiveness.
Make sure that you do not over-subscribe the total reserved bandwidth
for all endpoints. Make sure that the sum of bandwidth floors for all
connections in your configuration does not exceed the network
capability.
The default value is 0, which means that no minimum bandwidth is
reserved. When this setting is disabled or not configured, no minimum
bandwidth is reserved.
This setting applies to Horizon Agent and the client, but the setting only
affects the endpoint on which it is configured.
When this setting is modified during an active PCoIP session, the
change takes effect immediately.

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Table 5‑10. Horizon PCoIP Session Bandwidth Variables (Continued)

122

Setting

Description

Configure the PCoIP session MTU

Specifies the Maximum Transmission Unit (MTU) size for UDP packets
for a PCoIP session.
The MTU size includes IP and UDP packet headers. TCP uses the
standard MTU discovery mechanism to set MTU and is not affected by
this setting.
The maximum MTU size is 1500 bytes. The minimum MTU size is 500
bytes. The default value is 1300 bytes.
Typically, you do not have to change the MTU size. Change this value if
you have an unusual network setup that causes PCoIP packet
fragmentation.
This setting applies to Horizon Agent and the client. If the two
endpoints have different MTU size settings, the lowest size is used.
If this setting is disabled or not configured, the client uses the default
value in the negotiation with Horizon Agent.

Configure the PCoIP session audio
bandwidth limit

Specifies the maximum bandwidth that can be used for audio (sound
playback) in a PCoIP session.
The audio processing monitors the bandwidth used for audio. The
processing selects the audio compression algorithm that provides the
best audio possible, given the current bandwidth utilization. If a
bandwidth limit is set, the processing reduces quality by changing the
compression algorithm selection until the bandwidth limit is reached. If
minimum quality audio cannot be provided within the bandwidth limit
specified, audio is disabled.
To allow for uncompressed high quality stereo audio, set this value to
higher than 1600 kbit/s. A value of 450 kbit/s and higher allows for
stereo, high-quality, compressed audio. A value between 50 kbit/s and
450 kbit/s results in audio that ranges between FM radio and phone call
quality. A value below 50 kbit/s might result in no audio playback.
This setting applies to Horizon Agent only. You must enable audio on
both endpoints before this setting has any effect.
In addition, this setting has no effect on USB audio.
If this setting is disabled or not configured, a default audio bandwidth
limit of 500 kilobits per second is configured to constrain the audio
compression algorithm selected. If the setting is configured, the value is
measured in kilobits per second, with a default audio bandwidth limit
of 500 kilobits per second.
This setting applies to View 4.6 and later. It has no effect on earlier
versions of View.
When this setting is modified during an active PCoIP session, the
change takes effect immediately.

Turn off Build-to-Lossless feature

Specifies whether to turn the build-to-lossless feature of the PCoIP
protocol off or on. This feature is turned off by default.
If this setting is enabled or not configured, the build-to-lossless feature is
turned off, and images and other desktop and application content are
never built to a lossless state. In network environments with constrained
bandwidth, turning off the build-to-lossless feature can provide
bandwidth savings.
If this setting is disabled, the build-to-lossless feature is turned on.
Turning on the build-to-lossless feature is recommended in
environments that require images and other desktop and application
content to be built to a lossless state.
When this setting is modified during an active PCoIP session, the
change takes effect immediately.
For more information about the PCoIP build-to-lossless feature, see
“PCoIP Build-to-Lossless Feature,” on page 123.

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PCoIP Keyboard Settings
The View PCoIP ADMX template file contains group policy settings that configure PCoIP settings that affect
the use of the keyboard.
All of these settings are in the Computer Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Overridable Administrator Defaults folder in the Group Policy Management Editor.
All of these settings are also in the User Configuration > Policies > Administrative Templates > PCoIP
Session Variables > Not Overridable Administrator Settings folder in the Group Policy Management
Editor.
Table 5‑11. Horizon PCoIP Session Variables for the Keyboard
Setting

Description

Disable sending CAD when users press
Ctrl+Alt+Del

When this policy is enabled, users must press Ctrl+Alt+Insert instead of
Ctrl+Alt+Del to send a Secure Attention Sequence (SAS) to the remote
desktop during a PCoIP session.
You might want to enable this setting if users become confused when
they press Ctrl+Alt+Del to lock the client endpoint and an SAS is sent to
both the host and the guest.
This setting applies to Horizon Agent only and has no effect on a client.
When this policy is not configured or is disabled, users can press Ctrl
+Alt+Del or Ctrl+Alt+Insert to send an SAS to the remote desktop.

Use alternate key for sending Secure
Attention Sequence

Specifies an alternate key, instead of the Insert key, for sending a Secure
Attention Sequence (SAS).
You can use this setting to preserve the Ctrl+Alt+Ins key sequence in
virtual machines that are launched from inside a remote desktop during
a PCoIP session.
For example, a user can launch a vSphere Client from inside a PCoIP
desktop and open a console on a virtual machine in vCenter Server. If
the Ctrl+Alt+Ins sequence is used inside the guest operating system on
the vCenter Server virtual machine, a Ctrl+Alt+Del SAS is sent to the
virtual machine. This setting allows the Ctrl+Alt+Alternate Key sequence
to send a Ctrl+Alt+Del SAS to the PCoIP desktop.
When this setting is enabled, you must select an alternate key from a
drop-down menu. You cannot enable the setting and leave the value
unspecified.
When this setting is disabled or not configured, the Ctrl+Alt+Ins key
sequence is used as the SAS.
This setting applies to Horizon Agent only and has no effect on a client.

PCoIP Build-to-Lossless Feature
You can configure the PCoIP display protocol to use an encoding approach called progressive build, or
build-to-lossless, which works to provide the optimal overall user experience even under constrained
network conditions. This feature is turned off by default.
The build-to-lossless feature provides a highly compressed initial image, called a lossy image, that is then
progressively built to a full lossless state. A lossless state means that the image appears with the full fidelity
intended.
On a LAN, PCoIP always displays text using lossless compression. If the build-to-lossless feature is turned
on, and if available bandwidth per session drops below 1Mbs, PCoIP initially displays a lossy text image
and rapidly builds the image to a lossless state. This approach allows the desktop to remain responsive and
display the best possible image during varying network conditions, providing an optimal experience for
users.

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The build-to-lossless feature provides the following characteristics:
n

Dynamically adjusts image quality

n

Reduces image quality on congested networks

n

Maintains responsiveness by reducing screen update latency

n

Resumes maximum image quality when the network is no longer congested

You can turn on the build-to-lossless feature by disabling the Turn off Build-to-Lossless feature group
policy setting. See “PCoIP Bandwidth Settings,” on page 120.

VMware Blast Policy Settings
The VMware Blast group policy ADMX template file vdm_blast.admx contains policy settings for the
VMware Blast display protocol. After the policy is applied, the settings are stored in the registry key
HKLM\Software\Policies\VMware, Inc.\VMware Blast\config.
These settings apply to HTML Access and all Horizon Clients.
Table 5‑12. VMware Blast Policy Settings

124

Setting

Description

Max Session
Bandwidth

Specifies the maximum bandwidth, in kilobits per second (kbps), for a VMware Blast session.
The bandwidth includes all imaging, audio, virtual channel, USB, and VMware Blast control
traffic. The default is 1 Gbps.

Min Session
Bandwidth

Specifies the minimum bandwidth, in kilobits per second (kbps), that is reserved for a
VMware Blast session. The default is 256 kbps.

Max Bandwidth Slope
for the Kbps Per
Megapixel

Specifies the maximum bandwidth slope, in kilobits per second (kbps), that is reserved for a
VMware Blast session. The minimum value is 100. The maximum value is 100000. The default
value is 6200.

Max Frame Rate

Specifies the maximum rate of screen updates. Use this setting to manage the average
bandwidth that users consume. The default is 30 updates per second.

UDP Protocol

Specifies whether to use the UDP or the TCP protocol. The default is to use the UDP protocol.
This setting requires a reboot of the Horizon Agent machine on which the registry key exists.
This setting does not apply to HTML Access, which always uses the TCP protocol.

H264

Specifies whether to use H.264 encoding or JPEG/PNG encoding. The default is to use H.264
encoding.

PNG

If you enable or do not configure this setting, PNG encoding is available for remote sessions.
If you disable this setting, only JPEG encoding is used for encoding in JPEG/PNG mode. This
policy does not apply when the H.264 encoder is active. This setting is not configured by
default.
This setting applies to 7.0.2 and later.

Screen Blanking

Specifies whether to have the desktop VM's console show the actual desktop that the user
sees or to show a blank screen when the desktop has an active session. The default is to show
a blank screen.

Cookie Cleanup
Interval

Determines how often, in milliseconds, cookies associated with inactive sessions are deleted.
The default is 100 ms.

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Table 5‑12. VMware Blast Policy Settings (Continued)
Setting

Description

Image Quality

Specifies the image quality of the remote display. You can specify two low-quality settings,
two high-quality settings, and a mid-quality setting. The low-quality settings are for areas of
the screen that change often, for example, when scrolling occurs. The high-quality settings are
for areas of the screen that are more static, resulting in a better image quality. You can specify
the following settings:
n Low JPEG Quality (available range of values: 1 - 100, default: 25)
n
n
n
n

Low JPEG Chroma Subsampling (available range of values: 4:1:0 (lowest), 4:1:1, 4:2:0,
4:2:2, and 4:4:4 (highest), default: 4:1:0)
Mid JPEG Quality (available range of values: 1 - 100, default: 35)
High JPEG Quality (available range of values: 1 - 100, default: 90)
High JPEG Chroma Subsampling (available range of values: 4:1:0 (lowest), 4:1:1, 4:2:0,
4:2:2, and 4:4:4 (highest), default: 4:4:4)

H.264 Quality

Specifies the image quality for the remote display configured to use H.264 encoding. You can
specify the minimum and maximum quantization values that determine how much an image
is controlled for lossless compression. You can specify a minimum quantization value for the
best image quality. You can specify a maximum quantization value for the lowest image
quality. You can specify the following settings:
n H264maxQP (available range of values: 0-51, default: 36)
n H264minQP (available range of values: 0-51, default: 10)
For the best image quality, set the quantization values to within +5 or -5 of the available range
of values.

HTTP Service

Specifies the port that is used for secure communication (HTTPS) between the security server
or Access Point appliance and a desktop. The firewall must be configured to have this port
open. The default is 22443.

Audio playback

Specifies whether audio playback is enabled for remote desktops. This setting is to enable
audio playback.

Configure clipboard
redirection

Specifies the permissible behavior for clipboard redirection. The options are:
n Enabled in both directions
n Disabled in both directions
n Enabled client to server only (Users can copy/paste from the client to the desktop only.)
n Enabled server to client only (Users can copy/paste from the desktop to the client only.)
The default is Enabled client to server only.

Clipboard memory
size on server(in
kilobytes)

Specifies the server's clipboard memory size value, in kilobytes. The client also has a value for
the clipboard memory size. After the session is set up, the server sends its clipboard memory
size value to the client. The effective clipboard memory size value is the lesser of the client
and server clipboard memory size values.
You can specify a minimum value of 512 kilobytes and a maximum value of 16384 kilobytes.
If you specify 0 or do not specify a value, the default server clipboard memory size is 1024
kilobytes.
This setting applies only to version 7.0.1 and later and to Windows, Linux, and Mac clients on
which Horizon Client 4.1 or later is installed. In earlier releases, the clipboard memory size is
1 MB.
Note A large clipboard memory size can negatively affect performance, depending on your
network. VMware recommends that you do not set the clipboard memory size to a value
greater than 16 MB.

Keyboard locale
synchronization

Specifies whether to synchronize a client's keyboard locale list and default keyboard locale to
the remote desktop or application. If this setting is enabled, synchronization occurs. This
setting applies to Horizon Agent only.
Note This feature is supported only for Horizon Client for Windows.

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Table 5‑12. VMware Blast Policy Settings (Continued)

126

Setting

Description

Configure file
transfer

Specifies the permissible behavior for file transfer between a remote desktop and the
HTML Access client. You can select one of the following values:
n Disabled both upload and download
n Enabled both upload and download
n Enabled file upload only (Users can upload files from the client system to the remote
desktop only.)
n Enabled file download only (Users can download files from the remote desktop to the
client system only.)
The default is Enabled file upload only.
This setting applies only to version 7.0.1 and later and to HTML Access 4.1 and later.

Filter text out of
the incoming
clipboard data

Specifies whether textual data is filtered out of the clipboard data coming from the client to
the agent. When this setting is enabled and the check box is selected, the data is filtered out.
When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Rich Text
Format data out of
the incoming
clipboard data

Specifies whether Rich Text Format data is filtered out of the clipboard data coming from the
client to the agent. When this setting is enabled and the check box is selected, the data is
filtered out. When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter images out of
the incoming
clipboard data

Specifies whether image data is filtered out of the clipboard data coming from the client to the
agent. When this setting is enabled and the check box is selected, the data is filtered out.
When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft
Office text data out
of the incoming
clipboard data

Specifies whether Microsoft Office text format data (BIFF12 format) is filtered out of the
clipboard data coming from the client to the agent. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or not configured, the
data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft
Chart and Smart Art
data out of the
incoming clipboard
data

Specifies whether Microsoft Office Chart and Smart Art data (Art::GVML ClipFormat) is
filtered out of the clipboard data coming from the client to the agent. When this setting is
enabled and the check box is selected, the data is filtered out. When this setting is disabled or
not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft
Text Effects data
out of the incoming
clipboard data

Specifies whether Microsoft Office text effects data (HTML Format) is filtered out of the
clipboard data coming from the client to the agent. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or not configured, the
data is allowed.
This setting applies to version 7.0.2 and later.

Filter text out of
the outgoing
clipboard data

Specifies whether textual data is filtered out of the clipboard data sent from the agent to the
client. When this setting is enabled and the check box is selected, the data is filtered out.
When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Rich Text
Format data out of
the outgoing
clipboard data

Specifies whether Rich Text Format data is filtered out of the clipboard data sent from the
agent to the client. When this setting is enabled and the check box is selected, the data is
filtered out. When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter images out of
the outgoing
clipboard data

Specifies whether image data is filtered out of the clipboard data sent from the agent to the
client. When this setting is enabled and the check box is selected, the data is filtered out.
When this setting is disabled or not configured, the data is allowed.
This setting applies to version 7.0.2 and later.

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Table 5‑12. VMware Blast Policy Settings (Continued)
Setting

Description

Filter Microsoft
Office text data out
of the outgoing
clipboard data

Specifies whether Microsoft Office text format data (BIFF12 format) is filtered out of the
clipboard data sent from the agent to the client. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or not configured, the
data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft
Chart and Smart Art
data out of the
outgoing clipboard
data

Specifies whether Microsoft Office Chart and Smart Art data (Art::GVML ClipFormat) is
filtered out of the clipboard data sent from the agent to the client. When this setting is enabled
and the check box is selected, the data is filtered out. When this setting is disabled or not
configured, the data is allowed.
This setting applies to version 7.0.2 and later.

Filter Microsoft
Text Effects data
out of the outgoing
clipboard data

Specifies whether Microsoft Office text effects data (HTML Format) is filtered out of the
clipboard data sent from the agent to the client. When this setting is enabled and the check
box is selected, the data is filtered out. When this setting is disabled or not configured, the
data is allowed.
This setting applies to version 7.0.2 and later.

Applying VMware Blast Policy Settings
If the following VMware Blast policies change during a client session, Horizon Client detects the change and
immediately applies the new setting.
n

H264

n

Audio Playback

n

Max Session Bandwidth

n

Min Session Bandwidth

n

Max Frame Rate

n

Image Quality

For all other VMware Blast policies, Microsoft GPO update rules apply. GPOs can be updated manually or
by restarting the Horizon Agent machine. For more information, see the Microsoft documentation.

Enabling Lossless Compression for VMware Blast
You can enable the VMware Blast display protocol to use an encoding approach called progressive build, or
build-to-lossless. This feature provides a highly compressed initial image, called a lossy image, that is then
progressively built to a full lossless state. A lossless state means that the image appears with the full fidelity
intended.
To enable lossless compression for VMware Blast, set the EncoderBuildToPNG key to 1 in the
HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Blast\Config folder in the Windows registry on the
agent machine. The default value is 0 (disabled), which means the codec does not build to PNG, which is a
lossless format.

Configuration changes to the EncoderBuildToPNG key take place immediately.
Note Enabling lossless compression for VMware Blast causes an increase in bandwidth and CPU usage.
VMware recommends that you use the PCoIP display protocol instead of VMware Blast if you require
lossless compression. For information about configuring lossless compression for PCoIP, see “PCoIP Buildto-Lossless Feature,” on page 123.

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Using Remote Desktop Services Group Policies
You can use Remote Desktop Services (RDS) group policies to control the configuration and performance of
RDS hosts and RDS desktop and application sessions. Horizon 7 provides ADMX files that contain the
Microsoft RDS group policies that are supported in Horizon 7.
As a best practice, configure the group policies that are provided in the Horizon 7 ADMX files rather than
the corresponding Microsoft group policies. The Horizon 7 group policies are certified to support your
Horizon 7 deployment.

Configure the RDS Per Device CAL Storage
You can configure the RDS Per Device CAL storage options to specify the location of the CALs to be stored.
This feature lets you decide whether you want to store the CALs or not.
Sometimes, there might be potential over usage of Per Device CALs, such as Horizon RDS Deployments
might have both Windows Server 2008 and Windows Server 2012 systems. Enabling this feature makes the
CAL usage efficient in Horizon RDS deployments. This is achieved by storing the issued license, supplying
the license when the client is trying to connect to the RDS host, and storing the license again if there is any
license upgrade.
You can configure the RDS Per Device CAL in the Horizon Administrator or manually in the Horizon LDAP
database.
Procedure
1

In the Horizon Administrator, click View Configuration > Global Settings.

2

In the General pane, click Edit.

3

Select one of the following configurations from the RDS Per Device CAL Storage Options drop-down
menu.
Option

Description

Save only on Broker

The Per Device CALs are saved only on Broker.
Note The LDAP entry, cs-enablerdslicensing=true and
sendRdsLicense=false.

Save on both Clients and Broker

The Per Device CALs are stored on both Clients and Broker.
Note The LDAP entries cs-enablerdslicensing=true and
sendRdsLicense=true.

Don't save the Per Device CAL

The Per Device CALs are not stored at any location.
Note The LDAP entries, cs-enablerdslicensing=false and
sendRdsLicense=false.

4

Click OK.

Add the Remote Desktop Services ADMX Files to Active Directory
You can add the policy settings in the Horizon 7 RDS ADMX files to group policy objects (GPOs) in Active
Directory. You can also install the RDS ADMX files on individual RDS hosts.
Prerequisites

128

n

Create GPOs for the RDS group policy settings and link them to the OU that contains your RDS hosts.

n

Verify that the Group Policy Management feature is available on your Active Directory server.

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The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.
Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the RDS ADMX files to
your Active Directory or RDS host.
a

Copy the vmware_rdsh.admx and vmware_rdsh_server.admx files and the en-US folder to the
C:\Windows\PolicyDefinitions folder on your Active Directory or RDS host.

b

(Optional) Copy the language resource files vmware_rdsh.adml and vmware_rdsh_server.adml to the
appropriate subfolder in C:\Windows\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host folder.
Some Horizon 7 RDS group policy settings are also installed in the User Configuration >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host folder.

4

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(Optional) Configure the group policy settings in the Remote Desktop Services > Remote Desktop
Session Host folder.

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RDS Application Compatibility Settings
The RDS Application Compatibility group policy settings control Windows installer compatibility, remote
desktop IP virtualization, network adapter selection, and the use of the RDS host IP address.
Table 5‑13. RDS Application Compatibility Group Policy Settings
Setting

Description

Turn off Windows Installer RDS Compatibility

This policy setting specifies whether Windows Installer RDS
Compatibility runs on a per user basis for fully installed
applications. Windows Installer allows one instance of the
msiexec process to run at a time. By default, Windows
Installer RDS Compatibility is turned on.
If you enable this policy setting, Windows Installer RDS
Compatibility is turned off, and only one instance of the
msiexec process can run at a time.
If you disable or do not configure this policy setting, Windows
Installer RDS Compatibility is turned on, and multiple per
user application installation requests are queued and handled
by the msiexec process in the order in which they are
received.

Turn on Remote Desktop IP Virtualization

This policy setting specifies whether Remote Desktop IP
Virtualization is turned on.
By default, Remote Desktop IP Virtualization is turned off.
If you enable this policy setting, Remote Desktop IP
Virtualization is turned on. You can select the mode in which
this setting is applied. If you are using Per Program mode, you
must enter a list of programs to use virtual IP addresses. List
each program on a separate line (do not enter any blank lines
between programs). For example:
explorer.exe
mstsc.exe
If you disable or do not configure this policy setting, Remote
Desktop IP Virtualization is turned off.

130

Select the network adapter to be used for
Remote Desktop IP Virtualization

This policy setting specifies the IP address and network mask
that corresponds to the network adapter used for virtual IP
addresses. The IP address and network mask should be
entered in Classless Inter-Domain Routing notation. For
example: 192.0.2.96/24.
If you enable this policy setting, the specified IP address and
network mask are used to select the network adapter used for
the virtual IP addresses.
If you disable or do not configure this policy setting, Remote
Desktop IP Virtualization is turned off. A network adapter
must be configured for Remote Desktop IP Virtualization to
work.

Do not use Remote Desktop Session Host server
IP address when virtual IP address is not
available

This policy setting specifies whether a session uses the IP
address of the RDS host if a virtual IP address is not available.
If you enable this policy setting, the IP address of the RDS host
is not used if a virtual IP is not available. The session will not
have network connectivity.
If you disable or do not configure this policy setting, the IP
address of the RDS host is used if a virtual IP is not available.

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RDS Connections Settings
The RDS Connections group policy settings let users set policies for connections to sessions on RDS hosts.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Connections folder.
The Horizon 7 RDS group policy settings are also installed in the User Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host >
Connections folder.
Table 5‑14. RDS Connections Group Policy Settings
Setting

Description

Automatic reconnection

Specifies whether to allow remote desktop connection clients
to automatically reconnect to sessions on an RDS host if their
network link is temporarily lost. By default, a maximum of
twenty reconnection attempts are made at five second
intervals.
If you enable this policy setting, automatic reconnection is
attempted for all clients running the remote desktop
connection whenever their network connection is lost.
If you disable this policy setting, automatic reconnection of
clients is prohibited.
If you do not configure this policy setting, automatic
reconnection is not specified at the Group Policy level.
However, users can configure automatic reconnection using
the Reconnect if connection is dropped checkbox on the
Experience tab in the remote desktop connection.

Allow users to connect remotely using Remote
Desktop Services

This policy setting configures remote access to computers
using Remote Desktop Services.
If you enable this policy setting, users who are members of the
Remote Desktop Users group on the target computer can
connect remotely to the target computer using Remote
Desktop Services.
If you disable this policy setting, users cannot connect
remotely to the target computer using Remote Desktop
Services. The target computer will maintain any current
connections, but will not accept any new incoming
connections.
If you do not configure this policy setting, Remote Desktop
Services uses the Remote Desktop setting on the target
computer to determine whether remote connection is allowed.
This setting is found on the Remote tab in System Properties.
By default, remote connection is not allowed.
Note You can limit which clients are able to connect
remotely using Remote Desktop Services by configuring the
"Require user authentication for remote connections by using
Network Level Authentication" policy setting located in the
Computer Configuration > Administrative Templates >
Windows Components > Remote Desktop Services > Remote
Desktop Session Host > Security folder. You can limit the
number of users who can connect simultaneously by
configuring the Maximum Connections option on the
Network Adapter tab in the Remote Desktop Session Host
Configuration tool or by configuring the "Limit number of
connections" policy setting located in the Computer
Configuration > Administrative Templates > Windows
Components > Remote Desktop Services > Remote Desktop
Session Host > Connections folder.

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Table 5‑14. RDS Connections Group Policy Settings (Continued)

132

Setting

Description

Deny logoff of an administrator logged in to
the console session

This policy setting determines whether an administrator
attempting to connect remotely to the console of a server can
log off an administrator currently logged on to the console.
This policy is useful when the currently connected
administrator does not want to be logged off by another
administrator. If the connected administrator is logged off,
any data not previously saved is lost.
If you enable this policy setting, logging off the connected
administrator is not allowed.
If you disable or do not configure this policy setting, logging
off the connected administrator is allowed.
Note The console session is also known as Session 0.
Console access can be obtained by using the /console switch
from Remote Desktop Connection in the computer field name
or from the command line.

Configure keep-alive connection interval

This policy setting allows you to enter a keep-alive interval to
ensure that the session state on the RDS host is consistent with
the client state.
After a client loses the connection to an RDS host, the session
on the RDS host might remain active instead of changing to a
disconnected state, even if the client is physically
disconnected from the RDS host. If the client logs on to the
same RDS host again, a new session might be established (if
the RDS host is configured to allow multiple sessions), and the
original session might still be active.
If you enable this policy setting, you must enter a keep-alive
interval. The keep-alive interval determines how often, in
minutes, the server checks the session state. The range of
values you can enter is 1 to 999,999.
If you disable or do not configure this policy setting, a keepalive interval is not set and the server will not check the
session state.

Limit number of connections

Specifies whether Remote Desktop Services limits the number
of simultaneous connections to the server.
You can use this setting to restrict the number of Remote
Desktop Services sessions that can be active on a server. If this
number is exceeded, additional users who try to connect
receive an error message that states the server is busy and to
try again later. Restricting the number of sessions improves
performance because fewer sessions are demanding system
resources. By default, RDS hosts allow an unlimited number
of Remote Desktop Services sessions, and Remote Desktop for
Administration allows two Remote Desktop Services sessions.
To use this setting, enter the number of connections you want
to specify as the maximum for the server. To specify an
unlimited number of connections, type 999999.
If you enable this policy setting, the maximum number of
connections is limited to the specified number consistent with
the version of Windows and the mode of Remote Desktop
Services running on the server.
If you disable or do not configure this policy setting, limits to
the number of connections are not enforced at the Group
Policy level.
Note This setting is designed to be used on RDS hosts,
which are servers running the Windows operating system
with Remote Desktop Session Host role service installed.

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Table 5‑14. RDS Connections Group Policy Settings (Continued)
Setting

Description

Set rules for remote control of Remote
Desktop Services user sessions

Use this policy setting to specify the level of remote control
permitted in a Remote Desktop Services session.
You can use this policy setting to select one of two levels of
remote control: View Session or Full Control. View Session
permits the remote control user to watch a session. Full
Control permits the administrator to interact with the session.
Remote control can be established with or without the user's
permission.
If you enable this policy setting, administrators can remotely
interact with a user's Remote Desktop Services session
according to the specified rules. To set these rules, select the
desired level of control and permission in the Options list. To
disable remote control, select "No remote control allowed."
If you disable or do not configure this policy setting, remote
control rules are determined by the setting on the Remote
Control tab in the Remote Desktop Session Host
Configuration tool. By default, remote control users have full
control of the session with the user's permission.
Note This policy setting appears in both Computer
Configuration and User Configuration. If both policy settings
are configured, the Computer Configuration policy setting
takes precedence.

Restrict Remote Desktop Services users to a
single Remote Desktop Services session

Use this policy setting to restrict users to a single Remote
Desktop Services session.
If you enable this policy setting, users who log on remotely
using Remote Desktop Services will be restricted to a single
session (either active or disconnected) on that server. If the
user leaves the session in a disconnected state, the user
automatically reconnects to that session at next logon.
If you disable this policy setting, users are allowed to make
unlimited simultaneous remote connections using Remote
Desktop Services.
If you do not configure this policy setting, the "Restrict each
user to one session" setting in the Remote Desktop Session
Host Configuration tool will determine if users are restricted
to a single Remote Desktop Services session.

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Table 5‑14. RDS Connections Group Policy Settings (Continued)
Setting

Description

Allow remote start of unlisted programs

Use this policy setting to specify whether remote users can
start any program on the RDS host when they start a Remote
Desktop Services session, or whether they can only start
programs that are listed in the RemoteApp Programs list.
You can control which programs on an RDS host can be
started remotely by using the RemoteApp Manager tool to
create a list of RemoteApp programs. By default, only
programs in the RemoteApp Programs list can be started
when a user starts a Remote Desktop Services session.
If you enable this policy setting, remote users can start any
program on the RDS host when they start a Remote Desktop
Services session. For example, a remote user can start any
program by specifying the program's executable path at
connection time by using the Remote Desktop Connection
client.
If you disable or do not configure this policy setting, remote
users can only start programs that are listed in the
RemoteApp Programs list in RemoteApp Manager when they
start a Remote Desktop Services session.

Turn off Fair Share CPU Scheduling

Fair Share CPU Scheduling dynamically distributes processor
time across all Remote Desktop Services sessions on the same
RDS host, based on the number of sessions and the demand
for processor time within each session.
If you enable this policy setting, Fair Share CPU Scheduling is
turned off.
If you disable or do not configure this policy setting, Fair
Share CPU Scheduling is turned on.

RDS Device and Resource Redirection Settings
The RDS device and resource redirection group policy settings control access to devices and resources on a
client computer in Remote Desktop Services sessions.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Device and Resource Redirection folder.
The Horizon 7 RDS group policy settings are also installed in the User Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device
and Resource Redirection folder.

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Table 5‑15. RDS Device and Resource Redirection Group Policy Settings
Setting

Description

Allow audio and video playback redirection

Use this policy setting to specify whether users can redirect
the remote computer's audio and video output in a Remote
Desktop Services session.
Users can specify where to play the remote computer's audio
output by configuring the remote audio settings on the Local
Resources tab in Remote Desktop Connection (RDC). Users
can choose to play the remote audio on the remote computer
or on the local computer. Users can also choose to not play the
audio. Video playback can be configured by using the
videoplayback setting in a Remote Desktop Protocol (.rdp)
file. By default, video playback is enabled.
By default, audio and video playback redirection is not
allowed when connecting to a computer running Windows
Server 2008 R2, Windows Server 2008, or Windows Server
2003. Audio and video playback redirection is allowed by
default when connecting to a computer running Windows 7,
Windows Vista, or Windows XP Professional.
If you enable this policy setting, audio and video playback
redirection is allowed.
If you disable this policy setting, audio and video playback
redirection is not allowed, even if audio playback redirection
is specified in RDC or video playback is specified in the .rdp
file.
If you do not configure this policy setting, the Audio and
video playback setting on the Client Settings tab in the Remote
Desktop Session Host Configuration tool determines whether
audio and video playback redirection is allowed.

Allow audio recording redirection

Use this policy setting to specify whether users can record
audio to the remote computer in a Remote Desktop Services
session.
Users can specify whether to record audio to the remote
computer by configuring the remote audio settings on the
Local Resources tab in Remote Desktop Connection (RDC).
Users can record audio by using an audio input device on the
local computer, such as a built-in microphone.
By default, audio recording redirection is not allowed when
connecting to a computer running Windows Server 2008 R2.
Audio recording redirection is allowed by default when
connecting to a computer running Windows 7.
If you enable this policy setting, audio recording redirection is
allowed.
If you disable this policy setting, audio recording redirection
is not allowed, even if audio recording redirection is specified
in RDC.
If you do not configure this policy setting, the Audio
recording setting on the Client Settings tab in the Remote
Desktop Session Host Configuration tool determines whether
audio recording redirection is allowed.

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Table 5‑15. RDS Device and Resource Redirection Group Policy Settings (Continued)

136

Setting

Description

Limit audio playback quality

Use this policy setting to limit the audio playback quality for a
Remote Desktop Services session. Limiting the quality of
audio playback can improve connection performance,
particularly over slow links.
If you enable this policy setting, you must select one of the
following: High, Medium, or Dynamic. If you select High, the
audio will be sent without any compression and with
minimum latency. This requires a large amount of bandwidth.
If you select Medium, the audio will be sent with some
compression and with minimum latency as determined by the
codec that is being used. If you select Dynamic, the audio will
be sent with a level of compression that is determined by the
bandwidth of the remote connection.
The audio playback quality that you specify on the remote
computer by using this policy setting is the maximum quality
that can be used for a Remote Desktop Services session,
regardless of the audio playback quality configured on the
client computer. For example, if the audio playback quality
configured on the client computer is higher than the audio
playback quality configured on the remote computer, the
lower level of audio playback quality will be used.
Audio playback quality can be configured on the client
computer by using the audioqualitymode setting in a Remote
Desktop Protocol (.rdp) file. By default, audio playback
quality is set to Dynamic.

Do not allow clipboard redirection

Specifies whether to prevent the sharing of clipboard contents
(clipboard redirection) between a remote computer and a
client computer during a Remote Desktop Services session.
You can use this setting to prevent users from redirecting
clipboard data to and from the remote computer and the local
computer. By default, Remote Desktop Services allows
clipboard redirection.
If you enable this setting, users cannot redirect clipboard data.
If you disable this setting, Remote Desktop Services always
allows clipboard redirection.
If you do not configure this setting, clipboard redirection is
not specified at the Group Policy level. However, an
administrator can still disable clipboard redirection using the
Remote Desktop Session Host Configuration tool.

Do not allow COM port redirection

Specifies whether to prevent the redirection of data to client
COM ports from the remote computer in a Remote Desktop
Services session.
You can use this setting to prevent users from redirecting data
to COM port peripherals or mapping local COM ports while
they are logged on to a Remote Desktop Services session. By
default, Remote Desktop Services allows this COM port
redirection.
If you enable this setting, users cannot redirect server data to
the local COM port.
If you disable this setting, Remote Desktop Services always
allows COM port redirection.
If you do not configure this setting, COM port redirection is
not specified at the Group Policy level. However, an
administrator can still disable COM port redirection using the
Remote Desktop Session Host Configuration tool.

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Table 5‑15. RDS Device and Resource Redirection Group Policy Settings (Continued)
Setting

Description

Do not allow drive redirection

Specifies whether to prevent the mapping of client drives in a
Remote Desktop Services session (drive redirection).
By default, an RD Session Host server maps client drives
automatically upon connection. Mapped drives appear in the
session folder tree in Windows Explorer or Computer in the
format  on . You can use this
setting to override this behavior.
If you enable this setting, client drive redirection is not
allowed in Remote Desktop Services sessions.
If you disable this setting, client drive redirection is always
allowed.
If you do not configure this setting, client drive redirection is
not specified at the Group Policy level. However, an
administrator can still disable client drive redirection by using
the Remote Desktop Session Host Configuration tool.

Do not allow LTP Port redirection

Specifies whether to prevent the redirection of data to client
LPT ports during a Remote Desktop Services session.
You can use this setting to prevent users from mapping local
LPT ports and redirecting data from the remote computer to
local LPT port peripherals. By default, Remote Desktop
Services allows this LPT port redirection.
If you enable this setting, users in a Remote Desktop Services
session cannot redirect server data to the local LPT port.
If you disable this setting, LPT port redirection is always
allowed.
If you do not configure this setting, LPT port redirection is not
specified at the Group Policy level. However, an administrator
can still disable local LPT port redirection using the Remote
Desktop Session Host Configuration tool.

Do not allow supported Plug and Play device
redirection

Use this policy setting to control the redirection of supported
Plug and Play devices, such as Windows Portable Devices, to
the remote computer in a Remote Desktop Services session.
By default, Remote Desktop Services allows redirection of
supported Plug and Play devices. Users can use the "More"
option on the Local Resources tab of Remote Desktop
Connection to choose the supported Plug and Play devices to
redirect to the remote computer.
If you enable this policy setting, users cannot redirect their
supported Plug and Play devices to the remote computer.
If you disable this policy setting or do not configure this policy
setting, users can redirect their supported Plug and Play
devices to the remote computer.
Note You can also disallow redirection of supported Plug
and Play devices on the Client Settings tab in the Remote
Desktop Session Host Configuration tool. You can disallow
redirection of specific types of supported Plug and Play
devices by using the policy settings in the Computer
Configuration > Administrative Templates > System >
Device Installation > Device Installation Restrictions folder.

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Table 5‑15. RDS Device and Resource Redirection Group Policy Settings (Continued)
Setting

Description

Do not allow smart card device redirection

Use this policy setting to control the redirection of smart card
devices in a Remote Desktop Services session.
If you enable this policy setting, Remote Desktop Services
users cannot use a smart card to log on to a Remote Desktop
Services session.
If you disable or do not configure this policy setting, smart
card device redirection is allowed. By default, Remote
Desktop Services automatically redirects smart card devices
on connection.
Note The client computer must be running at least Microsoft
Windows 2000 Server or at least Microsoft Windows XP
Professional and the target server must be joined to a domain.

Allow time zone redirection

This policy setting determines whether the client computer
redirects its time zone settings to the Remote Desktop Services
session.
If you enable this policy setting, clients that are capable of
time zone redirection send their time zone information to the
server. The server base time is then used to calculate the
current session time (current session time = server base time +
client time zone).
If you disable or do not configure this policy setting, the client
computer does not redirect its time zone information and the
session time zone is the same as the server time zone.

RDS Licensing Settings
The RDS Licensing group policy settings control the order in which RDS license servers are located, whether
problem notifications are displayed, and whether Per User or Per Device licensing is used for RDS Client
Access Licenses (CALs).
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Licensing folder.

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Table 5‑16. RDS Licensing Group Policy Settings
Setting

Description

Use the specified Remote Desktop license
servers

This policy setting allows you to specify the order in which an
RDS host server attempts to locate Remote Desktop license
severs.
If you enable this policy setting, an RDS host server first
attempts to locate the license servers that you specify. If the
specified license servers cannot be located, the RDS host
server will attempt automatic license server discovery.
In the automatic license server discovery process, an RDS host
server in a Windows Server-based domain attempts to contact
a license server in the following order:
1 License servers that are specified in the Remote Desktop
Session Host Configuration tool.
2 License servers that are published in Active Directory
Domain Services.
3 License servers that are installed on domain controllers in
the same domain as the RDS host.
If you disable or do not configure this policy setting, the RDS
host uses the license server discovery mode specified in the
Remote Desktop Session Host Configuration tool.

Hide notifications about RD Licensing
problems that affect the RD Session Host
server

This policy setting determines whether notifications are
displayed on an RDS host when there are problems with RD
Licensing that affect the RDS host.
By default, notifications are displayed on an RDS host after
you log on as a local administrator, if there are problems with
RD Licensing that affect the RDS host. If applicable, a
notification will also be displayed that notes the number of
days until the licensing grace period for the RDS host will
expire.
If you enable this policy setting, these notifications will not be
displayed on the RDS host.
If you disable or do not configure this policy setting, these
notifications will be displayed on the RDS host after you log
on as a local administrator.

Set the Remote Desktop licensing mode

This policy setting allows you to specify the type of Remote
Desktop Services client access license (RDS CAL) that is
required to connect to this RDS host.
You can use this policy setting to select one of two licensing
modes: Per User or Per Device.
Per User licensing mode requires that each user account
connecting to this RDS host have an RDS Per User CAL.
Per Device licensing mode requires that each device
connecting to this RDS host have an RDS Per Device CAL.
If you enable this policy setting, the licensing mode that you
specify takes precedence over the licensing mode that is
specified during the installation of Remote Desktop Session
Host or specified in the Remote Desktop Session Host
Configuration tool.
If you disable or do not configure this policy setting, the
licensing mode that is specified during the installation of
Remote Desktop Session Host role service or specified in the
Remote Desktop Session Host Configuration tool is used.

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RDS Printer Redirection Settings
The RDS Printer Redirection group policy settings let users configure policies for printer redirection.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Printer Redirection folder.
The Horizon 7 RDS group policy settings are also installed in the User Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer
Redirection folder.
Table 5‑17. RDS Printer Redirection Group Policy Settings

140

Setting

Description

Do not set default client printer to be default
printer in a session

Use this policy setting to specify whether the client default
printer is automatically set as the default printer in a
session on an RDS host.
By default, Remote Desktop Services automatically
designates the client default printer as the default printer in
a session on an RDS host. You can use this policy setting to
override this behavior.
If you enable this policy setting, the default printer is the
printer specified on the remote computer.
If you disable this policy setting, the RDS host
automatically maps the client default printer and sets it as
the default printer upon connection.
If you do not configure this policy setting, the default
printer is not specified at the Group Policy level. However,
an administrator can configure the default printer for client
sessions by using the Remote Desktop Session Host
Configuration tool.

Do not allow client printer redirection

Use this policy setting to specify whether to prevent the
mapping of client printers in Remote Desktop Services
sessions.
You can use this policy setting to prevent users from
redirecting print jobs from the remote computer to a
printer attached to their local (client) computer. By default,
Remote Desktop Services allows this client printer
mapping.
If you enable this policy setting, users cannot redirect print
jobs from the remote computer to a local client printer in
Remote Desktop Services sessions.
If you disable this policy setting, users can redirect print
jobs with client printer mapping.
If you do not configure this policy setting, client printer
mapping is not specified at the Group Policy level.
However, an administrator can still disable client printer
mapping by using the Remote Desktop Session Host
Configuration tool.

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Table 5‑17. RDS Printer Redirection Group Policy Settings (Continued)
Setting

Description

Use Remote Desktop Easy Print printer driver
first

Use this policy setting to specify whether the Remote
Desktop Easy Print printer driver is used first to install all
client printers.
If you enable or do not configure this policy setting, the
RDS host first tries to use the Remote Desktop Easy Print
printer driver to install all client printers. If for any reason
the Remote Desktop Easy Print printer driver cannot be
used, a printer driver on the RDS host that matches the
client printer is used. If the RDS host does not have a
printer driver that matches the client printer, the client
printer is not available for the Remote Desktop session.
If you disable this policy setting, the RDS host tries to find
a suitable printer driver to install the client printer. If the
RDS host does not have a printer driver that matches the
client printer, the RDS host tries to use the Remote Desktop
Easy Print driver to install the client printer. If for any
reason the Remote Desktop Easy Print printer driver
cannot be used, the client printer is not available for the
Remote Desktop Services session.
Note If the "Do not allow client printer redirection" policy
setting is enabled, the "Use Remote Desktop Easy Print
printer driver first" policy setting is ignored.

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Table 5‑17. RDS Printer Redirection Group Policy Settings (Continued)
Setting

Description

Specify RD Session Host Server fallback printer
driver behavior

Use this policy setting to specify the RDS host fallback
printer driver behavior.
By default, the RDS host fallback printer driver is disabled.
If the RDS host does not have a printer driver that matches
the client's printer, no printer will be available for the
Remote Desktop Services session.
If you enable this policy setting, the fallback printer driver
is enabled, and the default behavior is for the RDS host to
find a suitable printer driver. If a printer driver is not
found, the client's printer is not available. You can choose
to change this default behavior. The available options are:
n

Do nothing if one is not found. If there is a
printer driver mismatch, the RDS host will attempt to
find a suitable driver. If one is not found, the client's
printer is not available. This is the default behavior.

n

Default to PCL if one is not found. If no
suitable printer driver can be found, default to the
Printer Control Language (PCL) fallback printer driver.

n

Default to PS if one is not found. If no
suitable printer driver can be found, default to the
PostScript (PS) fallback printer driver.

Show both PCL and PS if one is not found. If
no suitable driver can be found, show both PS and
PCL-based fallback printer drivers.
If you disable this policy setting, the RDS host fallback
driver is disabled and the RDS host will not attempt to use
the fallback printer driver.
If you do not configure this policy setting, the fallback
printer driver behavior is off by default.
Note If the "Do not allow client printer redirection"
setting is enabled, this policy setting is ignored and the
fallback printer driver is disabled.

n

Redirect only the default client printer

142

Use this policy setting to specify whether the default client
printer is the only printer redirected in Remote Desktop
Services sessions.
If you enable this policy setting, only the default client
printer is redirected in Remote Desktop Services sessions.
If you disable or do not configure this policy setting, all
client printers are redirected in Remote Desktop Services
sessions.

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RDS Profiles Settings
The RDS Profiles group policy settings control roaming profile and home directory settings for Remote
Desktop Services sessions.
Table 5‑18. RDS Profiles Group Policy Settings
Setting

Description

Limit the size of the entire roaming user
profile cache

This policy setting allows you to limit the size of the entire
roaming user profile cache on the local drive. This policy
setting only applies to a computer on which the Remote
Desktop Session Host role service is installed.
Note If you want to limit the size of an individual user
profile, use the Limit profile size policy setting located in
User Configuration\Policies\Administrative
Templates\System\User Profiles.
If you enable this policy setting, you must specify a
monitoring interval (in minutes) and a maximum size (in
gigabytes) for the entire roaming user profile cache. The
monitoring interval determines how often the size of the
entire roaming user profile cache is checked. When the size of
the entire roaming user profile cache exceeds the maximum
size that you have specified, the oldest (least recently used)
roaming user profiles will be deleted until the size of the
entire roaming user profile cache is less than the maximum
size specified.
If you disable or do not configure this policy setting, no
restriction is placed on the size of the entire roaming user
profile cache on the local drive.
Note: This policy setting is ignored if the Prevent Roaming
Profile changes from propagating to the server
policy setting located in Computer
Configuration\Policies\Administrative
Templates\System\User Profiles is enabled.

Set Remote Desktop Services User Home
Directory

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Specifies whether Remote Desktop Services uses the specified
network share or local directory path as the root of the user's
home directory for a Remote Desktop Services session.
To use this setting, select the location for the home directory
(network or local) from the Location drop-down list. If you
choose to place the directory on a network share, type the
Home Dir Root Path in the
form \\Computername\Sharename, and then select the drive
letter to which you want the network share to be mapped.
If you choose to keep the home directory on the local
computer, type the Home Dir Root Path in the form
Drive:\Path, without environment variables or ellipses. Do
not specify a placeholder for user alias, because Remote
Desktop Services automatically appends this at logon.
Note The Drive Letter field is ignored if you choose to
specify a local path. If you choose to specify a local path but
then type the name of a network share in Home Dir Root Path,
Remote Desktop Services places user home directories in the
network location.
If the status is set to Enabled, Remote Desktop Services creates
the user's home directory in the specified location on the local
computer or the network. The home directory path for each
user is the specified Home Dir Root Path and the user's alias.
If the status is set to Disabled or Not Configured, the user's
home directory is as specified at the server.

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Table 5‑18. RDS Profiles Group Policy Settings (Continued)
Setting

Description

Use mandatory profiles on the RD Session Host
server

This policy setting allows you to specify whether Remote
Desktop Services uses a mandatory profile for all users
connecting remotely to the RDS host.
If you enable this policy setting, Remote Desktop Services uses
the path specified in the Set path for Remote Desktop
Services Roaming User Profile policy setting as the root
folder for the mandatory user profile. All users connecting
remotely to the RDS host use the same user profile.
If you disable or do not configure this policy setting,
mandatory user profiles are not used by users connecting
remotely to the RDS host.
Note For this policy setting to take effect, you must also
enable and configure the Set path for Remote Desktop
Services Roaming User Profile policy setting.

Set path for Remote Desktop Services Roaming
User Profile

This policy setting allows you to specify the network path that
Remote Desktop Services uses for roaming user profiles.
By default, Remote Desktop Services stores all user profiles
locally on the RDS host. You can use this policy setting to
specify a network share where user profiles can be centrally
stored, allowing a user to access the same profile for sessions
on all RDS host that are configured to use the network share
for user profiles.
If you enable this policy setting, Remote Desktop Services uses
the specified path as the root directory for all user profiles.
The profiles are contained in subfolders named for the account
name of each user.
To configure this policy setting, type the path to the network
share in the form of \\Computername\Sharename. Do not
specify a placeholder for the user account name, because
Remote Desktop Services automatically adds this when the
user logs on and the profile is created. If the specified network
share does not exist, Remote Desktop Services displays an
error message on the RDS host and will store the user profiles
locally on the RDS host.
If you disable or do not configure this policy setting, user
profiles are stored locally on the RDS host. You can configure
a user's profile path on the Remote Desktop Services Profile
tab on the user's account Properties dialog box.
Notes:
1 The roaming user profiles enabled by the policy setting
apply only to Remote Desktop Services connections. A
user might also have a Windows roaming user profile
configured. The Remote Desktop Services roaming user
profile always takes precedence in a Remote Desktop
Services session.
2 To configure a mandatory Remote Desktop Services
roaming user profile for all users connecting remotely to
the RDS host, use this policy setting together with the Use
mandatory profiles on the RD Session Host
server policy setting located in Computer
Configuration\Administrative Templates\Windows
Components\Remote Desktop Services\RD Session
Host\Profiles. The path set in the Set path for Remote
Desktop Services Roaming User Profile policy
setting should contain the mandatory profile.

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RDS Connection Server Settings
The RDS Connection Server group policy settings let users set policies for Connection Server.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > RD Connection Broker folder.

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Table 5‑19. RDS Connection Server Group Policy Settings

146

Setting

Description

Join RD Connection Broker

Use this policy setting to specify whether the RDS host
should join a farm in Connection Server that is installed on
an RDS host. Connection Server on an RDS host tracks user
sessions and allows a user to reconnect to their existing
session in a load-balanced RDS farm. To participate in
Connection Server on an RDS host, the Remote Desktop
Session Host role service must be installed on the RDS host.
If the policy setting is enabled, the RDS host joins the farm
that is specified in the "Configure RD Connection Broker
Farm Name" setting. The farm exists on the Connection
Server that is specified in the "Configure RD Connection
Broker Server name" policy setting.
If you disable this policy setting, the RDS host does not join
a farm in Connection Server, and user session tracking is
not performed. If the setting is disabled, you cannot use
either the Remote Desktop Session Host Configuration tool
or the Terminal Services WMI provider to join the RDS host
to Connection Server.
If the policy setting is not configured, the setting is not
specified at the Group Policy level. In this case, you can
configure the RDS host to join Connection Server on the
RDS host by using the Remote Desktop Session Host
Configuration tool or the Terminal Services WMI provider.
Note
1 f you enable this setting, you must also enable the
"Configure RD Connection Broker Farm Name" and
"Configure RD Connection Broker Server name" policy
settings, or configure these settings by using either the
Remote Desktop Session Host Configuration tool or the
Terminal Services WMI provider.
2 For Windows Server 2008, this policy setting is
supported on at least Windows Server 2008 Standard.

Configure RD Connection Broker farm name

Use this policy setting to specify the name of a farm to join
in the Connection Server for an RDS host. Connection
Server uses the farm name to determine which RDS hosts
are in the same RDS farm. Therefore, you must use the
same farm name for all RDS hosts in the same loadbalanced farm. The farm name does not have to correspond
to a name in Active Directory Domain Services.
If you specify a new farm name, a new farm is created in
Connection Server for the RDS host. If you specify an
existing farm name, the RDS host joins that farm in the
Connection Server on the RDS host.
If you enable this policy setting, you must specify the name
of a farm in Connection Server for the RDS host.
If you disable or do not configure this policy setting, the
farm name is not specified by Group Policy. In this case,
you can adjust the farm name by using the Remote
Desktop Session Host Configuration tool or the Terminal
Services WMI provider.
Note For Windows Server 2008, this policy setting is
supported on at least Windows Server 2008 Standard. This
setting is not effective unless both the "Join RD Connection
Broker" and the "Configure RD Connection Broker server
name" settings are enabled and configured by using Group
Policy, the Remote Desktop Session Host Configuration
tool, or the Terminal Services WMI provider.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑19. RDS Connection Server Group Policy Settings (Continued)
Setting

Description

Use IP Address Redirection

Use this policy setting to specify the redirection method to
use when a client device reconnects to an existing Remote
Desktop Services session in a load-balanced RDS farm. This
setting applies to an RDS host that is configured to use the
Connection Server on an RDS host and not to the
Connection Server on a remote desktop.
If you enable this policy setting, a Remote Desktop Services
client queries the Connection Server on the RDS host and is
redirected to an existing session by using the IP address of
the RDS host where the session exists. To use this
redirection method, client computers must be able to
connect directly by IP address to the RDS host in the farm.
If you disable this policy setting, the IP address of the RDS
host is not sent to the client. Instead, the IP address is
embedded in a token. When a client reconnects to the load
balancer, the routing token is used to redirect the client to
the existing session on the correct RDS host in the farm.
Only disable this setting when your network loadbalancing solution supports the use of RDS host
Connection Server routing tokens and you do not want
clients to directly connect by IP address to the RDS host in
the load-balanced farm.
If you do not configure this policy setting, the "Use IP
address redirection" setting in the Remote Desktop Session
Host Configuration tool is used. By default, this setting in
the Remote Desktop Session Host Configuration tool is
enabled.
Note For Windows Server 2008, this policy setting is
supported on at least Windows Server 2008 Standard.

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Table 5‑19. RDS Connection Server Group Policy Settings (Continued)
Setting

Description

Configure RD Connection Broker Server name

Use this policy setting to specify the Connection Server that
the RDS host uses to track and redirect user sessions for a
load-balanced RDS farm. The specified RDS host must be
running the Connection Server service. All RDS hosts in a
load-balanced farm should use the same Connection
Server.
If you enable this policy setting, you must specify the
Connection Server for the RDS host, using either its host
name, IP address, or fully qualified domain name. If you
specify a name or IP address for the Connection Server that
is not valid, an error message is logged in Event Viewer on
the RDS host.
If you disable or do not configure this policy setting, you
can adjust the RDS host Connection Server name or IP
address by using the Remote Desktop Session Host
Configuration tool or the Terminal Services WMI provider.
Note
n For Windows Server 2008, this policy setting is
supported on Windows Server 2008 Standard.
n This policy setting is not effective unless the "Join RD
Connection Broker" policy setting is enabled or the
RDS host is configured to join the Connection Server
on the RDS host by using the Remote Desktop Session
Host Configuration tool or the Terminal Services WMI
provider.
n To be an active member of a Connection Server enabled
session on an RDS farm, the computer account for each
RDS host in the farm must be a member of the "Session
Directory Computers" local group on the Connection
Server for the RDS host.

Use RD Connection Broker load balancing

148

Use this policy setting to specify whether to use the load
balancing feature in Connection Server on an RDS host to
balance the load between servers in an RDS farm.
If you enable this policy setting, Connection Server on an
RDS host redirects users who do not have an existing
session to the RDS host in the farm with the fewest
sessions. Redirection behavior for users with existing
sessions is not affected. If the server is configured to use
Connection Server on an RDS host, users who have an
existing session are redirected to the RDS host where their
session exists.
If you disable this policy setting, users who do not have an
existing session log on to the first RDS host to which they
connect.
If you do not configure this policy setting, you can
configure the RDS host to participate in Connection Server
load balancing for the RDS host by using the Remote
Desktop Session Host Configuration tool or the Terminal
Services WMI provider.
Note If you enable this policy setting, you must also
enable the "Join RD Connection Broker", the "Configure RD
Connection Broker farm name", and the "Configure RD
Connection Broker server name" policy settings.

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Chapter 5 Configuring Policies for Desktop and Application Pools

RDS Remote Session Environment Settings
The RDS Remote Session Environment group policy settings control configuration of the user interface in
Remote Desktop Services sessions.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Remote Session Environment folder.
The Horizon 7 RDS group policy settings are also installed in the User Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host >
Remote Session Environment folder.
Table 5‑20. RDS Remote Session Environment Group Policy Settings
Setting

Description

Limit maximum color depth

Use this policy setting to specify the maximum color
resolution (color depth) for Remote Desktop Services
connections.
You can use this policy setting to set a limit on the color depth
of any connection using RDP. Limiting the color depth can
improve connection performance, particularly over slow links,
and reduce server load.
If you enable this policy setting, the color depth that you
specify is the maximum color depth allowed for a user's
connection over RDP. The actual color depth for the
connection is determined by the color support available on the
client computer. If you select "Client Compatible," the highest
color depth supported by the client will be used.
Note A color depth of 24 bit is only supported on Windows
XP Professional and Windows Server 2003.
If you disable or do not configure this policy setting, the color
depth for connections is determined by the "Limit Maximum
Color Depth" setting on the Client Settings tab in the Remote
Desktop Session Host Configuration tool, unless a lower level
is specified by the user at the time of connection.

Enforce Removal of Remote Desktop Wallpaper

Specifies whether desktop wallpaper is displayed to remote
clients connecting via Remote Desktop Services.
You can use this setting to enforce the removal of wallpaper
during a Remote Desktop Services session. By default,
Windows XP Professional displays wallpaper to remote clients
connecting through Remote Desktop, depending on the client
configuration. For more information, see the Experience tab in
the Remote Desktop Connection options. By default, servers
running Windows Server 2003 do not display wallpaper to
Remote Desktop Services sessions.
If you enable this setting, wallpaper never appears in a
Remote Desktop Services session.
If you disable this setting, wallpaper might appear in a
Remote Desktop Services session, depending on the client
configuration.
If you do not configure this setting, the default behavior
applies.

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Table 5‑20. RDS Remote Session Environment Group Policy Settings (Continued)

150

Setting

Description

Configure RemoteFX

Use this policy setting to control the availability of RemoteFX
on both a Remote Desktop Virtualization Host (RD
Virtualization host) and an RDS host.
When deployed on an RD Virtualization host, RemoteFX
delivers a rich user experience by rendering content on the
server by using graphics processing units (GPUs) or
hardware. By default, RemoteFX for RD Virtualization Host
uses server-side GPUs or hardware to deliver a rich user
experience over LAN connections and RDP 7.1.
When deployed on an RDS host, RemoteFX delivers a rich
user experience by using a hardware-accelerated compression
scheme.
If you enable this policy setting, RemoteFX will be used to
deliver a rich user experience over LAN connections and RDP
7.1.
If you disable this policy setting, RemoteFX will be disabled.
If you do not configure this policy setting, the default behavior
will be used. By default, RemoteFX for RD Virtualization host
is enabled and RemoteFX for RDS host is disabled.

Limit maximum display resolution

Use this policy setting to specify the maximum display
resolution that can be used by each monitor used to display a
Remote Desktop Services session. Limiting the resolution used
to display a remote session can improve connection
performance, particularly over slow links, and reduce server
load.
If you enable this policy setting, you must specify a resolution
width and height. The resolution specified will be the
maximum resolution that can be used by each monitor used to
display a Remote Desktop Services session.
If you disable or do not configure this policy setting, the
maximum resolution that can be used by each monitor to
display a Remote Desktop Services session will be determined
by the values specified on the Display Settings tab in the
Remote Desktop Session Host Configuration tool.

Limit maximum number of monitors

Use this policy setting to limit the number of monitors that a
user can use to display a Remote Desktop Services session.
Limiting the number of monitors to display a Remote Desktop
Services session can improve connection performance,
particularly over slow links, and reduce server load.
If you enable this policy setting, you can specify the number of
monitors that can be used to display a Remote Desktop
Services session. You can specify a number from 1 to 10.
If you disable or do not configure this policy setting, the
number of monitors that can be used to display a Remote
Desktop Services session is determined by the value specified
in the "Maximum number of monitors per session" box on the
Display Settings tab in the Remote Desktop Session Host
Configuration tool.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑20. RDS Remote Session Environment Group Policy Settings (Continued)
Setting

Description

Remove "Disconnect" option from Shut Down
dialog

Use this policy setting to remove the "Disconnect" option from
the Shut Down Windows dialog box in Remote Desktop
Services sessions.
You can use this policy setting to prevent users from using this
familiar method to disconnect their client from an RDS host.
If you enable this policy setting, "Disconnect" does not appear
as an option in the drop-down list in the Shut Down Windows
dialog box.
If you disable or do not configure this policy setting,
"Disconnect" is not removed from the list in the Shut Down
Windows dialog box.
Note This policy setting affects only the Shut Down
Windows dialog box. It does not prevent users from using
other methods to disconnect from a Remote Desktop Services
session. This policy setting also does not prevent disconnected
sessions at the server. You can control how long a
disconnected session remains active on the server by
configuring the "Set time limit for disconnected sessions"
policy setting in the Computer Configuration >
Administrative Templates > Windows Components >
Remote Desktop Services > RD Session Host > Session Time
Limits folder.

Optimize visual experience when using
RemoteFX

Use this policy setting to specify the visual experience that
remote users will have in Remote Desktop Connection (RDC)
connections that use RemoteFX. You can use this policy to
balance the network bandwidth usage with the type of
graphics experience that is delivered.
Depending on the requirements of your users, you can reduce
network bandwidth usage by reducing the screen capture
rate. You can also reduce network bandwidth usage by
reducing the image quality (increasing the amount of image
compression that is performed).
If you have a higher than average bandwidth network, you
can maximize the utilization of bandwidth by selecting the
highest setting for screen capture rate and the highest setting
for image quality.
By default, Remote Desktop Connection sessions that use
RemoteFX are optimized for a balanced experience over LAN
conditions. If you disable or do not configure this policy
setting, Remote Desktop Connection sessions that use
RemoteFX will be the same as if the medium screen capture
rate and the medium image compression settings were
selected (the default behavior).

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Table 5‑20. RDS Remote Session Environment Group Policy Settings (Continued)

152

Setting

Description

Set compression algorithm for RDP data

Use this policy setting to specify which Remote Desktop
Protocol (RDP) compression algorithm to use.
By default, servers use an RDP compression algorithm that is
based on the server's hardware configuration.
If you enable this policy setting, you can specify which RDP
compression algorithm to use. If you select the algorithm that
is optimized to use less memory, this option is less memoryintensive, but uses more network bandwidth. If you select the
algorithm that is optimized to use less network bandwidth,
this option uses less network bandwidth, but is more
memory-intensive. Additionally, a third option is available
that balances memory usage and network bandwidth.
You can also choose not to use an RDP compression
algorithm. Choosing not to use an RDP compression
algorithm will use more network bandwidth and is only
recommended if you are using a hardware device that is
designed to optimize network traffic. Even if you choose not
to use an RDP compression algorithm, some graphics data
will still be compressed.
If you disable or do not configure this policy setting, the
default RDP compression algorithm will be used.

Optimize visual experience for Remote Desktop
Services sessions

Use this policy setting to specify the visual experience that
remote users receive in Remote Desktop Services sessions.
Remote sessions on the remote computer are then optimized
to support this visual experience.
By default, Remote Desktop Services sessions are optimized
for rich multimedia, such as applications that use Silverlight
or Windows Presentation Foundation.
If you enable this policy setting, you must select the visual
experience for which you want to optimize Remote Desktop
Services sessions. You can select either Rich multimedia or
Text.
If you disable or do not configure this policy setting, Remote
Desktop Services sessions are optimized for rich multimedia.

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑20. RDS Remote Session Environment Group Policy Settings (Continued)
Setting

Description

Start a program on connection

Configures Remote Desktop Services to run a specified
program automatically upon connection.
You can use this setting to specify a program to run
automatically when a user logs on to a remote computer.
By default, Remote Desktop Services sessions provide access
to the full Windows desktop, unless otherwise specified with
this setting, by the server administrator, or by the user in
configuring the client connection. Enabling this setting
overrides the "Start Program" settings set by the server
administrator or user. The Start menu and Windows Desktop
are not displayed, and when the user exits the program the
session is automatically logged off.
To use this setting, in Program path and file name, type the
fully qualified path and file name of the executable file to be
run when the user logs on. If necessary, in Working Directory,
type the fully qualified path to the starting directory for the
program. If you leave Working Directory blank, the program
runs with its default working directory. If the specified
program path, file name, or working directory is not the name
of a valid directory, the RDS host connection fails with an
error message.
If the status is set to Enabled, Remote Desktop Services
sessions automatically run the specified program and use the
specified Working Directory (or the program default directory,
if Working Directory is not specified) as the working directory
for the program.
If the status is set to Disabled or Not Configured, Remote
Desktop Services sessions start with the full desktop, unless
the server administrator or user specify otherwise. For more
information, see the "Run these programs at user logon: policy
setting in the Computer Configuration > Administrative
Templates > System > Logon folder.
Note This setting appears in both Computer Configuration
and User Configuration. If both settings are configured, the
Computer Configuration setting overrides the User
Configuration setting.

Always show desktop on connection

This policy setting determines whether the desktop is always
displayed after a client connects to a remote computer or an
initial program can run. Use this setting to require that the
desktop be displayed after a client connects to a remote
computer, even if an initial program is already specified in the
default user profile, Remote Desktop Connection, Remote
Desktop Services client, or through Group Policy.
If you enable this policy setting, the desktop is always
displayed when a client connects to a remote computer. This
policy setting overrides any initial program policy settings.
If you disable or do not configure this policy setting, an initial
program can be specified that runs on the remote computer
after the client connects to the remote computer. If an initial
program is not specified, the desktop is always displayed on
the remote computer after the client connects to the remote
computer.
Note If this policy setting is enabled, then the "Start a
program on connection" policy setting is ignored.

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Table 5‑20. RDS Remote Session Environment Group Policy Settings (Continued)

154

Setting

Description

Allow desktop composition for remote desktop
sessions

Use this policy setting to specify whether desktop composition
is allowed for remote desktop sessions. This policy setting
does not apply to RemoteApp sessions.
Desktop composition provides the user interface elements of
Windows Aero, such as translucent windows, for remote
desktop sessions. Because Windows Aero requires additional
system and bandwidth resources, allowing desktop
composition for remote desktop sessions can reduce
connection performance, particularly over slow links, and
increase the load on the remote computer.
If you enable this policy setting, desktop composition will be
allowed for remote desktop sessions. On the client computer,
you can configure desktop composition on the Experience tab
in Remote Desktop Connection (RDC) or by using the "allow
desktop composition" setting in a Remote Desktop Protocol
(.rdp) file. In addition, the client computer must have the
necessary hardware to support Windows Aero features.
Note Additional configuration might be necessary on the
remote computer to make Windows Aero features available
for remote desktop sessions. For example, the Desktop
Experience feature must be installed on the remote computer,
and the maximum color depth on the remote computer must
be set to 32 bits per pixel. Also, the Themes service must be
started on the remote computer.
If you disable or do not configure this policy setting, desktop
composition is not allowed for remote desktop sessions, even
if desktop composition is enabled in RDC or in the .rdp file.

Do not allow font smoothing

Use this policy setting to specify whether font smoothing is
allowed for remote connections.
Font smoothing provides ClearType functionality for a remote
connection. ClearType is a technology for displaying
computer fonts so that they appear clear and smooth,
especially when you are using an LCD monitor. Because font
smoothing requires additional bandwidth resources, not
allowing font smoothing for remote connections can improve
connection performance, particularly over slow links.
By default, font smoothing is allowed for remote connections.
You can configure font smoothing on the Experience tab in
Remote Desktop Connection (RDC) or by using the "allow
font smoothing" setting in a Remote Desktop Protocol (.rdp)
file.
If you enable this policy setting, font smoothing will not be
allowed for remote connections, even if font smoothing is
enabled in RDC or in the .rdp file.
If you disable or do not configure this policy setting, font
smoothing is allowed for remote connections.

Remove Windows Security item from Start menu

Specifies whether to remove the Windows Security item from
the Settings menu on Remote Desktop clients. You can use this
setting to prevent inexperienced users from logging off from
Remote Desktop Services inadvertently.
If the status is set to Enabled, Windows Security does not
appear in Settings on the Start menu. As a result, users must
type a security attention sequence, such as CTRL+ALT+END,
to open the Windows Security dialog box on the client
computer.
If the status is set to Disabled or Not Configured, Windows
Security remains in the Settings menu.

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Chapter 5 Configuring Policies for Desktop and Application Pools

RDS Security Settings
The RDS Security group policy setting controls whether to let local administrators customize permissions.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Security folder.

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Table 5‑21. RDS Security Group Policy Settings
Setting

Description

Server Authentication Certificate Template

Use this policy setting to specify the name of the certificate
template that determines which certificate is automatically
selected to authenticate an RDS host.
A certificate is needed to authenticate an RDS host when SSL
(TLS 1.0) is used to secure communication between a client
and an RDS host during RDP connections.
If you enable this policy setting, you need to specify a
certificate template name. Only certificates created by using
the specified certificate template will be considered when a
certificate to authenticate the RDS host is automatically
selected. Automatic certificate selection only occurs when a
specific certificate has not been selected.
If no certificate can be found that was created with the
specified certificate template, the RDS host will issue a
certificate enrollment request and will use the current
certificate until the request is completed. If more than one
certificate is found that was created with the specified
certificate template, the certificate that will expire latest and
that matches the current name of the RDS host will be
selected.
If you disable or do not configure this policy setting, a selfsigned certificate will be used by default to authenticate the
RDS host. You can select a specific certificate to be used to
authenticate the RDS host on the General tab of the Remote
Desktop Session Host Configuration tool.
Note If you select a specific certificate to be used to
authenticate the RDS host, that certificate will take precedence
over this policy setting.

Set client connection encryption level

156

Specifies whether to require the use of a specific encryption
level to secure communications between clients and RDS hosts
during Remote Desktop Protocol (RDP) connections.
If you enable this setting, all communications between clients
and RDS hosts during remote connections must use the
encryption method specified in this setting. By default, the
encryption level is set to High. The following encryption
methods are available:
n

High. The High setting encrypts data sent from the client
to the server and from the server to the client by using
strong 128-bit encryption. Use this encryption level in
environments that contain only 128-bit clients (for
example, clients that run Remote Desktop Connection).
Clients that do not support this encryption level cannot
connect to RDS host servers.

n

Client Compatible. The Client Compatible setting
encrypts data sent between the client and the server at the
maximum key strength supported by the client. Use this
encryption level in environments that include clients that
do not support 128-bit encryption.

n

Low. The Low setting encrypts only data sent from the
client to the server using 56-bit encryption.

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Table 5‑21. RDS Security Group Policy Settings (Continued)
Setting

Description
If you disable or do not configure this setting, the encryption
level to be used for remote connections to RDS host is not
enforced through Group Policy. However, you can configure a
required encryption level for these connections by using the
Remote Desktop Session Host Configuration tool.
Important FIPS compliance can be configured through the
"System cryptography: Use FIPS compliant algorithms for
encryption, hashing, and signing" policy setting in the
Computer Configuration > Windows Settings > Security
Settings > Local Policies > Security Options folder or,
through the "FIPS Compliant" setting in Remote Desktop
Session Host Configuration. The FIPS Compliant setting
encrypts and decrypts data sent from the client to the server
and from the server to the client, with the Federal Information
Processing Standard (FIPS) 140-1 encryption algorithms, using
Microsoft cryptographic modules. Use this encryption level
when communications between clients and RDS hosts require
the highest level of encryption. If FIPS compliance is already
enabled through the Group Policy "System cryptography: Use
FIPS compliant algorithms for encryption, hashing, and
signing" setting, that setting overrides the encryption level
specified in this Group Policy setting or in the Remote
Desktop Session Host Configuration tool.

Always prompt for password upon connection

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Specifies whether Remote Desktop Services always prompts
the client for a password upon connection.
You can use this setting to enforce a password prompt for
users logging on to Remote Desktop Services, even if they
already provided the password in the Remote Desktop
Connection client.
By default, Remote Desktop Services allows users to
automatically log on by entering a password in the Remote
Desktop Connection client.
If you enable this setting, users cannot automatically log on to
Remote Desktop Services by supplying their passwords in the
Remote Desktop Connection client. They are prompted for a
password to log on.
If you disable this setting, users can always log on to Remote
Desktop Services automatically by supplying their passwords
in the Remote Desktop Connection client.
If you do not configure this setting, automatic logon is not
specified at the Group Policy level. However, an administrator
can still enforce password prompting by using the Remote
Desktop Session Host Configuration tool.

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Configuring Remote Desktop Features in Horizon 7

Table 5‑21. RDS Security Group Policy Settings (Continued)
Setting

Description

Require secure RPC communication

Specifies whether an RDS host requires secure RPC
communication with all clients or allows unsecured
communication.
You can use this setting to strengthen the security of RPC
communication with clients by allowing only authenticated
and encrypted requests.
If you enable this setting, Remote Desktop Services accepts
requests from RPC clients that support secure requests, and
does not allow unsecured communication with untrusted
clients.
If you disable this setting, Remote Desktop Services always
requests security for all RPC traffic. However, unsecured
communication is allowed for RPC clients that do not respond
to the request.
If you do not configure this setting, unsecured communication
is allowed.
Note The RPC interface is used for administering and
configuring Remote Desktop Services.

Require use of specific security layer for
remote (RDP) connections

Specifies whether to require the use of a specific security layer
to secure communications between clients and RDS hosts
during Remote Desktop Protocol (RDP) connections.
If you enable this setting, all communications between clients
and RDS hosts during remote connections must use the
security method specified in this setting. The following
security methods are available:
n

Negotiate. The Negotiate method enforces the most
secure method that is supported by the client. If Transport
Layer Security (TLS) version 1.0 is supported, it is used to
authenticate the RDS host. If TLS is not supported, native
Remote Desktop Protocol (RDP) encryption is used to
secure communications, but the RDS host is not
authenticated.

n

RDP. The RDP method uses native RDP encryption to
secure communications between the client and RDS host.
If you select this setting, the RDS host is not authenticated.

SSL (TLS 1.0). The SSL method requires the use of TLS
1.0 to authenticate the RDS host. If TLS is not supported,
the connection fails.
If you disable or do not configure this setting, the security
method to use for remote connections to RDS hosts is not
enforced through Group Policy. However, you can configure a
required security method for these connections by using the
Remote Desktop Session Host Configuration tool.
n

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Chapter 5 Configuring Policies for Desktop and Application Pools

Table 5‑21. RDS Security Group Policy Settings (Continued)
Setting

Description

Require user authentication for remote
connections by using Network

Use this policy setting to specify whether to require user
authentication for remote connections to the RDS host by
using Network Level Authentication. This policy setting
enhances security by requiring that user authentication occur
earlier in the remote connection process.
If you enable this policy setting, only client computers that
support Network Level Authentication can connect to the RDS
host.
To determine whether a client computer supports Network
Level Authentication, start Remote Desktop Connection on
the client computer, click the icon in the upper-left corner of
the Remote Desktop Connection dialog box, and then click
About. In the About Remote Desktop Connection dialog box,
look for the phrase "Network Level Authentication
supported."
If you disable or do not configure this policy setting, Network
Level Authentication is not required for user authentication
before allowing remote connections to the RDS host.
You can specify that Network Level Authentication be
required for user authentication by using Remote Desktop
Session Host Configuration tool or the Remote tab in System
Properties.
Important Disabling or not configuring this policy setting
provides less security because user authentication will occur
later in the remote connection process.

Do not allow local administrators to
customize permissions

Specifies whether to disable the administrator rights to
customize security permissions in the Remote Desktop
Session Host Configuration tool.
You can use this setting to prevent administrators from
making changes to the user groups on the Permissions tab in
the Remote Desktop Session Host Configuration tool. By
default, administrators are able to make such changes.
If the status is set to Enabled, the Permissions tab in the
Remote Desktop Session Host Configuration tool cannot be
used to customize per-connection security descriptors or to
change the default security descriptors for an existing group.
All of the security descriptors are Read Only.
If the status is set to Disabled or Not Configured, server
administrators have full Read/Write privileges to the user
security descriptors on the Permissions tab in the Remote
Desktop Session Host Configuration tool.
Note The preferred method of managing user access is by
adding a user to the Remote Desktop Users group.

RDS Session Time Limits
The RDS Session Time Limits group policy settings let users set policies for time limits to sessions on RDS
hosts.
The Horizon 7 RDS group policy settings are installed in the Computer Configuration > Policies >
Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop
Session Host > Session Time Limits folder.
The Horizon 7 RDS group policy settings are also installed in the User Configuration > Administrative
Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host >
Session Time Limits folder.

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Table 5‑22. RDS Session Time Limits Group Policy Settings

160

Setting

Description

Set time limit for disconnected sessions

Use this policy setting to configure a time limit for
disconnected Remote Desktop Services sessions.
You can use this policy setting to specify the maximum
amount of time that a disconnected session is kept active
on the server. By default, Remote Desktop Services allows
users to disconnect from a Remote Desktop Services
session without logging off and ending the session.
When a session is in a disconnected state, running
programs are kept active even though the user is no longer
actively connected. By default, these disconnected sessions
are maintained for an unlimited time on the server.
If you enable this policy setting, disconnected sessions are
deleted from the server after the specified amount of time.
To enforce the default behavior that disconnected sessions
are maintained for an unlimited time, select "Never". If you
have a console session, disconnected session time limits do
not apply.
If you disable or do not configure this policy setting,
disconnected sessions are maintained for an unlimited
time. You can specify time limits for disconnected sessions
on the Sessions tab in the Remote Desktop Session Host
Configuration tool.
Note This policy setting appears in both Computer
Configuration and User Configuration. If both policy
settings are configured, the Computer Configuration policy
setting takes precedence.

Set time limit for active but idle Remote
Desktop Services sessions

Use this policy setting to specify the maximum amount of
time that an active Remote Desktop Services session can be
idle (without user input) before it is automatically
disconnected.
If you enable this policy setting, you must select the desired
time limit in the Idle session limit drop-down list. Remote
Desktop Services will automatically disconnect active but
idle sessions after the specified amount of time. The user
receives a warning two minutes before the session
disconnects, which allows the user to press a key or move
the mouse to keep the session active. If you have a console
session, idle session time limits do not apply.
If you disable or do not configure this policy setting,
Remote Desktop Services allows sessions to remain active
but idle for an unlimited time. You can specify time limits
for active but idle sessions on the Sessions tab in the
Remote Desktop Session Host Configuration tool.
If you want Remote Desktop Services to terminate-instead
of disconnect-a session when the time limit is reached, you
can configure the "Terminate session when time limits are
reached" policy setting in the Computer Configuration >
Administrative Templates > Windows Components >
Remote Desktop Services > Remote Desktop Session
Host > Session Time Limits folder.
Note This policy setting appears in both Computer
Configuration and User Configuration. If both policy
settings are configured, the Computer Configuration policy
setting takes precedence.

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Table 5‑22. RDS Session Time Limits Group Policy Settings (Continued)
Setting

Description

Set time limit for active Remote Desktop
Services sessions

Use this policy setting to specify the maximum amount of
time that a Remote Desktop Services session can be active
before it is automatically disconnected.
If you enable this policy setting, you must select the desired
time limit in the Active session limit drop-down list.
Remote Desktop Services will automatically disconnect
active sessions after the specified amount of time. The user
receives a warning two minutes before the Remote Desktop
Services session disconnects, which allows the user to save
open files and close programs. If you have a console
session, active session time limits do not apply.
If you disable or do not configure this policy setting,
Remote Desktop Services allows sessions to remain active
for an unlimited time. You can specify time limits for active
sessions on the Sessions tab in the Remote Desktop Session
Host Configuration tool.
If you want Remote Desktop Services to terminate-instead
of disconnect-a session when the time limit is reached, you
can configure the "Terminate session when time limits are
reached" policy setting in the Computer Configuration >
Administrative Templates > Windows Components >
Remote Desktop Services > Remote Desktop Session
Host > Session Time Limits folder.
Note This policy setting appears in both Computer
Configuration and User Configuration. If both policy
settings are configured, the Computer Configuration policy
setting takes precedence.

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Table 5‑22. RDS Session Time Limits Group Policy Settings (Continued)

162

Setting

Description

Terminate session when time limits are reached

Specifies whether to terminate a timed-out Remote
Desktop Services session instead of disconnecting it.
You can use this setting to direct Remote Desktop Services
to terminate a session (that is, the user is logged off and the
session is deleted from the server) after time limits for
active or idle sessions are reached. By default, Remote
Desktop Services disconnects sessions that reach their time
limits.
Time limits are set locally by the server administrator or in
Group Policy. See the "Set time limit for active Remote
Desktop Services sessions" and "Set time limit for active but
idle Remote Desktop Services sessions" settings.
If you enable this setting, Remote Desktop Services
terminates any session that reaches its time-out limit.
If you disable this setting, Remote Desktop Services always
disconnects a timed-out session, even if specified otherwise
by the server administrator.
If you do not configure this setting, Remote Desktop
Services disconnects a timed-out session, unless specified
otherwise in local settings.
Note This setting only applies to time-out limits that are
deliberately set in the Remote Desktop Session Host
Configuration tool or Group Policy Management Console,
and not to time-out events that occur due to connectivity or
network conditions. Also note that this setting appears in
both Computer Configuration and User Configuration. If
both settings are configured, the Computer Configuration
setting overrides.

Set time limit for logoff of RemoteApp sessions

Use this policy setting to specify how long a user's remote
application session will remain in a disconnected state
before the session is logged off from the RDS host.
By default, if a user closes a remote application, the session
is disconnected from the RDS host.
If you enable this policy setting, when a user closes a
remote application, the remote application session will
remain in a disconnected state until the time limit that you
specify is reached. When the time limit specified is reached,
the remote application session will be logged off from the
RDS host. If the user starts a remote application before the
time limit is reached, the user will reconnect to the
disconnected session on the RDS host.
If you disable or do not configure this policy setting, when
a user closes a remote application, the session will be
disconnected from the RDS host.
Note This policy setting appears in both Computer
Configuration and User Configuration. If both policy
settings are configured, the Computer Configuration policy
setting takes precedence.

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RDS Temporary Folders Settings
The RDS Connections group policy settings control the creation and deletion of temporary folders for
Remote Desktop Services sessions.
Table 5‑23. RDS Temporary Folders Group Policy Settings
Setting

Description

Do not delete temp folder upon exit

Specifies whether Remote Desktop Services retains a user's
per-session temporary folders at logoff.
You can use this setting to maintain a user's session-specific
temporary folders on a remote computer, even if the user logs
off from a session. By default, Remote Desktop Services
deletes a user's temporary folders when the user logs off.
If the status is set to Enabled, users' per-session temporary
folders are retained when the user logs off from a session.
If the status is set to Disabled, temporary folders are deleted
when a user logs off, even if the administrator specifies
otherwise in the Remote Desktop Session Host Configuration
tool.
If the status is set to Not Configured, Remote Desktop
Services deletes the temporary folders from the remote
computer at logoff, unless specified otherwise by the server
administrator.
Note This setting only takes effect if per-session temporary
folders are in use on the server. That is, if you enable the "Do
not use temporary folders per session" setting, this setting has
no effect.

Do not use temporary folders per session

This policy setting allows you to prevent Remote Desktop
Services from creating session-specific temporary folders.
You can use this policy setting to disable the creation of
separate temporary folders on a remote computer for each
session. By default, Remote Desktop Services creates a
separate temporary folder for each active session that a user
maintains on a remote computer. These temporary folders are
created on the remote computer in a Temp folder under the
user's profile folder and are named with the sessionid.
If you enable this policy setting, per-session temporary folders
are not created. Instead, a user's temporary files for all
sessions on the remote computer are stored in a common
Temp folder under the user's profile folder on the remote
computer.
If you disable this policy setting, per-session temporary
folders are always created, even if you specify otherwise in the
Remote Desktop Session Host Configuration tool.
If you do not configure this policy setting, per-session
temporary folders are created unless you specify otherwise in
the Remote Desktop Session Host Configuration tool.

Setting Up Location-Based Printing
The location-based printing feature maps printers that are physically near client systems to View desktops,
enabling users to print to their local and network printers from their View desktops.
Location-based printing allows IT organizations to map View desktops to the printer that is closest to the
endpoint client device. For example, as a doctor moves from room to room in a hospital, each time the
doctor prints a document, the print job is sent to the nearest printer.
The location-based printing feature is available for Windows, Mac, Linux, and mobile client devices.

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In Horizon 6.0.1 and later, location-based printing is supported on the following remote desktops and
applications:
n

Desktops that are deployed on single-user machines, including Windows Desktop and Windows Server
machines

n

Desktops that are deployed on RDS hosts, where the RDS hosts are virtual machines

n

Hosted Apps

n

Hosted Apps that are launched from Horizon Client inside remote desktops

In Horizon 6.0 and earlier, location-based printing is supported on desktops that are deployed on singleuser, Windows Desktop machines.
To use the location-based printing feature, you must install the Virtual Printing setup option with
Horizon Agent and install the correct printer drivers on the desktop.
You set up location-based printing by configuring the Active Directory group policy setting AutoConnect Map
Additional Printers for VMware View, which is located in the Microsoft Group Policy Object Editor in the
Software Settings folder under Computer Configuration.
Note AutoConnect Map Additional Printers for VMware View is a computer-specific policy. Computerspecific policies apply to all View desktops, regardless of who connects to the desktop.
AutoConnect Map Additional Printers for VMware View is implemented as a name translation table. You

use each row in the table to identify a specific printer and define a set of translation rules for that printer.
The translation rules determine whether the printer is mapped to the View desktop for a particular client
system.

When a user connects to a View desktop, View compares the client system to the translation rules associated
with each printer in the table. If the client system meets all of the translation rules set for a printer, or if a
printer has no associated translation rules, View maps the printer to the View desktop during the user's
session.
You can define translation rules based on the client system's IP address, name, and MAC address, and on
the user's name and group. You can specify one translation rule, or a combination of several translation
rules, for a specific printer.
The information used to map the printer to the View desktop is stored in a registry entry on the View
desktop in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\thinprint\tpautoconnect.

Printer Settings for Location-Based Printing
In Horizon 6.0.2 and later, printer settings for location-based printers are retained after a user logs out or
disconnects from the desktop. For example, a user might set a location-based printer to use black and white
mode. After the user logs out and logs in to the desktop again, the location-based printer continues to use
black and white mode.
To save printer settings across sessions in a Hosted App, the user must select a location-based printer from
the application's print dialog box, right-click the selected printer, and select Printing Preferences. Printer
settings are not saved if the user selects a printer and clicks the Preferences button in the application's print
dialog box.
Persistent settings for location-based printers are not supported if the settings are saved in the printer
driver's private space and not in the DEVMODE extended part of the printer driver, as recommended by
Microsoft. To support persistent settings, deploy printers that have the settings saved in the DEVMODE part
of the printer driver.

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Register the Location-Based Printing Group Policy DLL File
Before you can configure the group policy setting for location-based printing, you must register the DLL file
TPVMGPoACmap.dll.
The 32-bit and 64-bit versions of TPVMGPoACmap.dll are available in a bundled .zip file named VMwareHorizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and yyyyyyy is the build number. You
can download the file from the VMware Horizon 6 download site at
http://www.vmware.com/go/downloadview.
Earlier View releases provide 32-bit and 64-bit versions of TPVMGPoACmap.dll in the directory
install_directory\VMware\VMware View\Server\extras\GroupPolicyFiles\ThinPrint on your View

Connection Server host.
Procedure
1

Copy the appropriate version of TPVMGPoACmap.dll to your Active Directory server or to the domain
computer that you use to configure group policies.

2

Use the regsvr32 utility to register the TPVMGPoACmap.dll file.
For example: regsvr32 "C:\TPVMGPoACmap.dll"

What to do next
Configure the group policy setting for location-based printing.

Configure the Location-Based Printing Group Policy
To set up location-based printing, you configure the AutoConnect Map Additional Printers for VMware
View group policy setting. The group policy setting is a name translation table that maps printers to Horizon
desktops.
Prerequisites
n

Verify that the Microsoft MMC and the Group Policy Object Editor snap-in are available on your Active
Directory server or on the domain computer that you use to configure group policies.

n

Register the DLL file TPVMGPoACmap.dll on your Active Directory server or on the domain computer that
you use to configure group policies. See “Register the Location-Based Printing Group Policy DLL File,”
on page 165.

n

Familiarize yourself with syntax of the AutoConnect Map Additional Printers for VMware View group
policy setting. See “Location-Based Printing Group Policy Setting Syntax,” on page 166.

n

Create a GPO for the location-based group policy setting and link it to the OU that contains your
Horizon desktops. See “Create GPOs for Horizon 7 Group Policies,” on page 169 for an example of how
to create GPOs for Horizon group policies.

n

Verify that the Virtual Printing setup option was installed with Horizon Agent on your desktops. To
verify, check if the TP AutoConnect Service and TP VC Gateway Service are installed in the desktop
operating system.

n

Because print jobs are sent directly from the Horizon desktop to the printer, verify that the required
printer drivers are installed on your desktops.

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Procedure
1

On the Active Directory server, edit the GPO.
AD Version

Navigation Path

Windows 2003

a
b
c
d

Windows 2008

a
b

Select Start > All Programs > Administrative Tools > Active Directory
Users and Computers.
Right-click the OU that contains your Horizon desktops and select
Properties.
On the Group Policy tab, click Open to open the Group Policy
Management plug-in.
In the right pane, right-click the GPO that you created for the locationbased printing group policy setting and select Edit.
Select Start > Administrative Tools > Group Policy Management.
Expand your domain, right-click the GPO that you created for the
location-based printing group policy setting and select Edit.

The Group Policy Object Editor window appears.
2

Expand Computer Configuration, open the Software Settings folder, and select AutoConnect Map
Additional Printers for VMware View.

3

In the Policy pane, double-click Configure AutoConnect Map Additional Printers.
The AutoConnect Map Additional Printers for VMware View window appears.

4

Select Enabled to enable the group policy setting.
The translation table headings and buttons appear in the group policy window.
Important Clicking Disabled deletes all table entries. As a precaution, save your configuration so that
you can import it later.

5

Add the printers that you want to map to Horizon desktops and define their associated translation
rules.

6

Click OK to save your changes.

Location-Based Printing Group Policy Setting Syntax
You use the AutoConnect Map Additional Printers for VMware View group policy setting to map printers to
remote desktops.
AutoConnect Map Additional Printers for VMware View is a name translation table that identifies printers

and defines associated translation rules. Table 5-24 describes the syntax of the translation table.

Location-based printing maps local printers to remote desktops but does not support mapping network
printers that are configured by using UNC paths.

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Table 5‑24. Translation Table Columns and Values
Column

Description

IP Range

A translation rule that specifies a range of IP addresses for client
systems.
To specify IP addresses in a specific range, use the following notation:
ip_address-ip_address
For example: 10.112.116.0-10.112.119.255
To specify all of the IP addresses in a specific subnet, use the following
notation:
ip_address/subnet_mask_bits
For example: 10.112.4.0/22
This notation specifies the usable IPv4 addresses from 10.112.4.1 to
10.112.7.254.
Type an asterisk to match any IP address.

Client Name

A translation rule that specifies a computer name.
For example: Mary's Computer
Type an asterisk to match any computer name.

Mac Address

A translation rule that specifies a MAC address. In the GPO editor, you
must use the same format that the client system uses. For example:
n

Windows clients use hyphens: 01-23-45-67-89-ab

Linux clients use colons: 01:23:45:67:89:ab
Type an asterisk to match any MAC address.

n

User/Group

A translation rule that specifies a user or group name.
To specify a particular user or group, use the following notation:
\\domain\user_or_group
For example: \\mydomain\Mary
The Fully Qualified Domain Name (FQDN) is not supported notation
for the domain name. Type an asterisk to match any user or group
name.

Printer Name

The name of the printer when it is mapped to the remote desktop.
For example: PRINTER-2-CLR
The mapped name does not have to match the printer name on the
client system.
The printer must be local to the client device. Mapping a network
printer in a UNC path is not supported.

Printer Driver

The name of the driver that the printer uses.
For example: HP Color LaserJet 4700 PS
Important Because print jobs are sent directly from the desktop to
the printer, the printer driver must be installed on the desktop.

IP Port/ThinPrint Port

For network printers, the IP address of the printer prepended with
IP_.
For example: IP_10.114.24.1
The default port is 9100. You can specify a non-default port by
appending the port number to the IP address.
For example: IP_10.114.24.1:9104

Default

Indicates whether the printer is the default printer.

You use the buttons that appear above the column headings to add, delete, and move rows and save and
import table entries. Each button has an equivalent keyboard shortcut. Mouse over each button to see a
description of the button and its equivalent keyboard shortcut. For example, to insert a row at the end of the
table, click the first table button or press Alt+A. Click the last two buttons to import and save table entries.
Table 5-25 shows an example of two translation table rows.

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Table 5‑25. Location-Based Printing Group Policy Setting Example
IP Range

Client
Name

Mac
Address

User/
Group

Printer Name

Printer Driver

*

*

*

*

PRINTER-1-CLR

HP Color
LaserJet 4700 PS

IP_10.114.24.1

10.112.116.140-10.1
12.116.145

*

*

*

PRINTER-2-CLR

HP Color
LaserJet 4700 PS

IP_10.114.24.2

IP Port/ThinPrint
Port

Default

X

The network printer specified in the first row will be mapped to a remote desktop for any client system
because asterisks appear in all of the translation rule columns. The network printer specified in the second
row will be mapped to a remote desktop only if the client system has an IP address in the range
10.112.116.140 through 10.112.116.145.

Active Directory Group Policy Example
One way to implement Active Directory group policies in Horizon 7 is to create an OU for the Horizon 7
machines that deliver remote desktop sessions and link one or more GPOs to that OU. You can use these
GPOs to apply group policy settings to your Horizon 7 machines.
You can link GPOs directly to a domain if the policy settings apply to all computers in the domain. As a best
practice, however, most deployments should link GPOs to individual OUs to avoid policy processing on all
computers in the domain.
You can configure policies on your Active Directory Server or on any computer in your domain. This
example shows how to configure policies directly on your Active Directory server.
Note Because every Horizon 7 environment is different, you might need to perform different steps to meet
your organization's specific needs.

Create an OU for Horizon 7 Machines
To apply group policies to the Horizon 7 machines that deliver remote desktop sessions without affecting
other Windows computers in the same Active Directory domain, create an OU specifically for your
Horizon 7 machines. You might create one OU for your entire Horizon 7 deployment or separate OUs for
single-user machines and RDS hosts.
Procedure
1

On your Active Directory server, select Start > All Programs > Administrative Tools > Active Directory
Users and Computers.

2

Right-click the domain that contains your Horizon 7 machines and select New > Organizational Unit.

3

Type a name for the OU and click OK.
The new OU appears in the left pane.

4

To add Horizon 7 machines to the new OU:
a

Click Computers in the left pane.
All the computer objects in the domain appear in the right pane.

b

Right-click the name of the computer object that represents the Horizon 7 machine in the right
panel and select Move.

c

Select the OU and click OK.
The Horizon 7 machine appears in the right pane when you select the OU.

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What to do next
Create GPOs for Horizon 7 group policies.

Create GPOs for Horizon 7 Group Policies
Create GPOs to contain group policies for Horizon 7 components and location-based printing and link them
to the OU for your Horizon 7 machines.
Prerequisites
n

Create an OU for your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.

Procedure
1

On the Active Directory server, open the Group Policy Management Console.
AD Version

Navigation Path

Windows 2012

Select Server Manager > Tools > Group Policy Management.

Windows 2008

Select Start > Administrative Tools > Group Policy Management.

Windows 2003

a
b
c

2

Select Start > All Programs > Administrative Tools > Active Directory
Users and Computers.
Right-click the OU that contains your Horizon 7 machines and select
Properties.
On the Group Policy tab, click Open to open the Group Policy
Management plug-in.

Expand your domain, right-click the OU that contains your Horizon 7 machines, and select Create a
GPO in this domain, and Link it here.
On Windows 2003 Active Directory, this option is named Create and Link a GPO Here.

3

Type a name for the GPO and click OK.
The new GPO appears under the OU in the left pane.

4

(Optional) To apply the GPO only to specific Horizon 7 machines in the OU:
a

Select the GPO in the left pane.

b

Select Security Filtering > Add.

c

Type the computer names of the Horizon 7 machines and click OK.
The Horizon 7 machines appear in the Security Filtering pane. The settings in the GPO apply only
to these machines.

What to do next
Add the Horizon ADMX templates to the GPO for group policies.

Add Horizon 7 ADMX Template File to a GPO
To apply Horizon 7 component group policy settings to your published desktops and applications, add their
ADMX template files to GPOs.
Prerequisites
n

Create GPOs for the Horizon 7 component group policy settings and link them to the OU that contains
your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.

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The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.
Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the .admx files and the en-US folder to the %systemroot%\PolicyDefinitions folder on your
Active Directory or RDS host.

b

Copy the language resource files (.adml) to the appropriate subfolder in %systemroot
%\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template files where they appear in the editor after installation.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.

What to do next
Configure the group policy settings and enable loopback processing for your Horizon 7 machines.

Enable Loopback Processing for Remote Desktops
To make User Configuration settings that usually apply to a computer apply to all of the users that log in to
that computer, enable loopback processing.
Prerequisites
n

Create GPOs for the Horizon 7component group policy settings and link them to the OU that contains
your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.
The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.

Procedure

170

1

On the Active Directory server, open the Group Policy Management Console.

2

Expand your domain, right-click the GPO that you created for the group policy settings, and select Edit.

3

In the Group Policy Management Editor, navigate to Computer Configuration > Policies >
Administrative Templates: Policy definitions > System > Group Policy.

4

In the right pane, double-click User Group Policy loopback processing mode.

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5

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Select Enabled and then select a loopback processing mode from the Mode drop-down menu.
Option

Action

Merge

The user policy settings applied are the combination of those included in
both the computer and user GPOs. Where conflicts exist, the computer
GPOs take precedence.

Replace

The user policy is defined entirely from the GPOs associated with the
computer. Any GPOs associated with the user are ignored.

Click OK to save your changes.

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Example

6

One way to implement Active Directory group policies in Horizon 7 is to create an OU for the Horizon 7
machines that deliver remote desktop sessions and link one or more GPOs to that OU. You can use these
GPOs to apply group policy settings to your Horizon 7 machines.
You can link GPOs directly to a domain if the policy settings apply to all computers in the domain. As a best
practice, however, most deployments should link GPOs to individual OUs to avoid policy processing on all
computers in the domain.
You can configure policies on your Active Directory Server or on any computer in your domain. This
example shows how to configure policies directly on your Active Directory server.
Note Because every Horizon 7 environment is different, you might need to perform different steps to meet
your organization's specific needs.
This chapter includes the following topics:
n

“Create an OU for Horizon 7 Machines,” on page 173

n

“Create GPOs for Horizon 7 Group Policies,” on page 174

n

“Add Horizon 7 ADMX Template File to a GPO,” on page 175

n

“Enable Loopback Processing for Remote Desktops,” on page 175

Create an OU for Horizon 7 Machines
To apply group policies to the Horizon 7 machines that deliver remote desktop sessions without affecting
other Windows computers in the same Active Directory domain, create an OU specifically for your
Horizon 7 machines. You might create one OU for your entire Horizon 7 deployment or separate OUs for
single-user machines and RDS hosts.
Procedure
1

On your Active Directory server, select Start > All Programs > Administrative Tools > Active Directory
Users and Computers.

2

Right-click the domain that contains your Horizon 7 machines and select New > Organizational Unit.

3

Type a name for the OU and click OK.
The new OU appears in the left pane.

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4

To add Horizon 7 machines to the new OU:
a

Click Computers in the left pane.
All the computer objects in the domain appear in the right pane.

b

Right-click the name of the computer object that represents the Horizon 7 machine in the right
panel and select Move.

c

Select the OU and click OK.
The Horizon 7 machine appears in the right pane when you select the OU.

What to do next
Create GPOs for Horizon 7 group policies.

Create GPOs for Horizon 7 Group Policies
Create GPOs to contain group policies for Horizon 7 components and location-based printing and link them
to the OU for your Horizon 7 machines.
Prerequisites
n

Create an OU for your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.

Procedure
1

On the Active Directory server, open the Group Policy Management Console.
AD Version

Navigation Path

Windows 2012

Select Server Manager > Tools > Group Policy Management.

Windows 2008

Select Start > Administrative Tools > Group Policy Management.

Windows 2003

a
b
c

2

Select Start > All Programs > Administrative Tools > Active Directory
Users and Computers.
Right-click the OU that contains your Horizon 7 machines and select
Properties.
On the Group Policy tab, click Open to open the Group Policy
Management plug-in.

Expand your domain, right-click the OU that contains your Horizon 7 machines, and select Create a
GPO in this domain, and Link it here.
On Windows 2003 Active Directory, this option is named Create and Link a GPO Here.

3

Type a name for the GPO and click OK.
The new GPO appears under the OU in the left pane.

4

(Optional) To apply the GPO only to specific Horizon 7 machines in the OU:
a

Select the GPO in the left pane.

b

Select Security Filtering > Add.

c

Type the computer names of the Horizon 7 machines and click OK.
The Horizon 7 machines appear in the Security Filtering pane. The settings in the GPO apply only
to these machines.

What to do next
Add the Horizon ADMX templates to the GPO for group policies.

174

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Chapter 6 Active Directory Group Policy Example

Add Horizon 7 ADMX Template File to a GPO
To apply Horizon 7 component group policy settings to your published desktops and applications, add their
ADMX template files to GPOs.
Prerequisites
n

Create GPOs for the Horizon 7 component group policy settings and link them to the OU that contains
your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.
The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.

Procedure
1

Download the Horizon 7 GPO Bundle .zip file from the VMware download site at
https://my.vmware.com/web/vmware/downloads.
Under Desktop & End-User Computing, select the VMware Horizon 7 download, which includes the
GPO Bundle.
The file is named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip, where x.x.x is the version and
yyyyyyy is the build number. All ADMX files that provide group policy settings for Horizon 7 are
available in this file.

2

3

Unzip the VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.zip file and copy the ADMX files to your
Active Directory or RDS host.
a

Copy the .admx files and the en-US folder to the %systemroot%\PolicyDefinitions folder on your
Active Directory or RDS host.

b

Copy the language resource files (.adml) to the appropriate subfolder in %systemroot
%\PolicyDefinitions\ on your Active Directory or RDS host.

On the Active Directory host, open the Group Policy Management Editor and enter the path to the
template files where they appear in the editor after installation.
On an individual RDS host, you can open the Local Group Policy Editor with the gpedit.msc utility.

What to do next
Configure the group policy settings and enable loopback processing for your Horizon 7 machines.

Enable Loopback Processing for Remote Desktops
To make User Configuration settings that usually apply to a computer apply to all of the users that log in to
that computer, enable loopback processing.
Prerequisites
n

Create GPOs for the Horizon 7component group policy settings and link them to the OU that contains
your Horizon 7 machines.

n

Verify that the Group Policy Management feature is available on your Active Directory server.
The steps for opening the Group Policy Management Console differ in the Windows 2012, Windows
2008, and Windows 2003 Active Directory versions. See “Create GPOs for Horizon 7 Group Policies,”
on page 169.

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175

Configuring Remote Desktop Features in Horizon 7

Procedure
1

On the Active Directory server, open the Group Policy Management Console.

2

Expand your domain, right-click the GPO that you created for the group policy settings, and select Edit.

3

In the Group Policy Management Editor, navigate to Computer Configuration > Policies >
Administrative Templates: Policy definitions > System > Group Policy.

4

In the right pane, double-click User Group Policy loopback processing mode.

5

Select Enabled and then select a loopback processing mode from the Mode drop-down menu.

6

176

Option

Action

Merge

The user policy settings applied are the combination of those included in
both the computer and user GPOs. Where conflicts exist, the computer
GPOs take precedence.

Replace

The user policy is defined entirely from the GPOs associated with the
computer. Any GPOs associated with the user are ignored.

Click OK to save your changes.

VMware, Inc.

Index

A
addGroupURLSetting 64
addUserURLSetting 64
ADMX files
adding ADMX files to Active Directory 100
adding to Active Directory 128
ADMX template file
Real-Time Audio-Video 30
scanner redirection 35
serial port redirection 41
ADMX template files
PCoIP Session Variables 110
PCoIP session bandwidth settings 120
VMware Blast 124
where to find 98
Adobe Flash URL redirection, system
requirements 11
agent-to-client redirection 55, 58
application compatibility, RDS group policy
settings 130

B
bandwidth, Real-Time Audio-Video 33
Bandwidth Profile setting 94
build-to-lossless feature 127

C
client devices, setting up for Flash URL
Redirection 13
client drive redirection 47, 48
client session policies
configuring global 90
configuring pool-level 90
configuring user-level 90
defined 89
general 91
inheritance 89
client systems, passing information to
desktops 106
client-to-agent redirection 58, 67
COM ports, redirecting serial 39
command scripts, running on desktops 110
CommandsToRunOnConnect group policy
setting 110
composite USB devices 77
configuring RDS per device CAL 128

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connection ticket timeout 100
createURLSetting option 61

D
device families 82

F
Favorite Applications, configuring 8
Flash Redirection 14, 16, 18
Flash URL Redirection
configuring 10
disabling 14
enabling 14
setting up clients 13
system requirements 11
verifying installation 12

G
global policies, configuring 90
GPOs
creating for desktops 169, 174
creating for Horizon component policies 97
group policies
applying to GPOs 169, 175
examples 168, 173
Horizon components 98
Horizon Agent configuration 100
Remote Desktop Services 128
group policies for desktop pools 89
group policy settings
adding RDS ADMX files 128
Real-Time Audio-Video 31
scanner redirection 36

K
keyboard settings, PCoIP session variables 123

L
licensing, RDS group policy settings 138
Linux Thin clients, setting up for Flash URL
Redirection 13
location-based printing
configuring 163
group policy 163, 165, 166
registry key 163
TPVMGPoACmap.dll file 165

177

Configuring Remote Desktop Features in Horizon 7

loopback processing
benefits 98
enabling 170, 175

M
managing URL content redirection settings 66
MHTML Web pages, setting up for multicast 13
microphone 23, 27
microphones, selecting default 22
MMR, system requirements 46
multicast redirection
configuring 10
system requirements 11
multimedia redirection
enabling 45
managing across a network 45
network latency 47
override network latency trigger 47
system requirements 46

O
OUs, creating for remote desktops 97, 168, 173

P
PCoIP session variables
build-to-lossless feature 123
clipboard settings 118
general session settings 111
group policy settings 110
keyboard settings 123
session bandwidth settings 120
policies
Active Directory 97
client session 89
client session inheritance 89
general client session 91
global 90
pool-level 90
user-level 90
preferred microphone 22
preferred webcam 22
printing, location-based 163
product ID 75

R
RDS hosts, add ADMX files 128
Real-Time Audio-Video
bandwidth 33
configuring 20
configuring group policy settings 30
group policy settings 31
preventing conflicts with USB redirection 22
system requirements 21

178

Real-Time Audio-Video, adding the ADMX
template 30
Real-Time Audio-Video, configuration
choices 20
Remote Desktop Services
adding ADMX files to Active Directory 128
application compatibility group policies 130
connections group policies 131
device and resource redirection group
policies 134
licensing group policies 138
printer redirection group policies 140
profiles group policies 143
RDS Connections Server policies 145
remote session environment group
policies 149
security group policies 155
session time limits group policies 159
temporary folders group policies 163
Remote Desktop Services group policies 128
remote desktops, USB redirection problems 86
remote desktops, configuring features 7

S
scanner redirection
ADMX template file 35
configuring 33
group policy settings 35, 36
system requirements 33
user features 34
serial port redirection
ADMX template file 41
configuring 38
configuring group policies 41
group policy settings 42
guidelines 40
user operation 39
single sign-on, group policy settings 100
Skype for Business 49
Smart Policies 91, 92
splitting composite USB devices 77
SSO, group policy settings 100
syntax for URL Content Redirection Rules 57
system requirements, Unity Touch 8

T
TPVMGPoACmap.dll file 165

VMware, Inc.

Index

U
unicast redirection
configuring 10
system requirements 11
Unity Touch
configuring 7
system requirements 8
Unity Touch feature 8
URL Content Redirection, installing 54
USB redirection
automatic connections 72
controlling using policies 76, 83
deploying devices securely 73
disabling all devices 73
disabling specific devices 74
ports for 72
preventing conflicts with Real-Time AudioVideo 22
troubleshooting failure 86
USB device families 82
USB device filters 79
USB devices
support for 70
using with View desktops 69, 71
USB to Serial adapters, configuring for
redirection 44
User Environment Manager 92–94, 96

V
vdm_blast.admx 124
vdmutil syntax 59
vendor ID 75
vid/pid 75
VMware Blast, group policy settings 124

W
Web pages, providing multicast streams 13
webcam 25, 27
webcams, selecting preferred 22
Windows registry, disabling or enabling Flash
URL Redirection 14

VMware, Inc.

179

Configuring Remote Desktop Features in Horizon 7

180

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