Phonak TX18 remote microphone for hearing impaired people User Manual User Guide

Phonak Inc remote microphone for hearing impaired people User Guide

User Guide

2 1. Welcome 4 2. Getting to know your Roger Clip-On Mic 6 2.1 Check the package content 6 2.2 How the Roger Clip-On Mic works 7 2.3 Descriptions of the devices 8 2.4 Indicator lights (LED status) 9 3. Getting started 10 3.1 Setting up the docking station 10 3.2 Charging your Roger Clip-On Mic 15 3.3 Switching on and o 18 3.4 Using your Roger receiver 19 3.5 Connecting a receiver 204. Using Roger Clip-On Mic 22 4.1 Wearing Roger Clip-On Mic 22 4.2 Using the lanyard 24 4.3 Connecting to multimedia devices 27 Contents
3 5. Special functions 30 5.1 Mute 30 5.2 Disconnecting Roger devices (NewNet)s 31 5.3 Verication mods 31 6. Adding additional microphones 33 6.1 Connect 33 6.2 Using additional microphones 37 7. Troubleshooting 40 8. Important information 44 9. Service and warranty 50 10. Information and explanation of symbols 52
4Congratulations on choosing the Roger Clip-On Mic from Phonak. This compact microphone uses adaptive wireless transmission to help people with a hearing loss understand more speech in noise and over distance. It is ideal for use by a partner or friend, plus it includes an audio input for listening to multimedia and TV connectivity. It can also be used alongside other Roger Clip-On Mics and Roger Pens in a microphone network.Your Roger Clip-On Mic is a Swiss premium-quality product developed by Phonak, the world’s leading hearinghealthcare company.1. Welcome
5Please read this User Guide thoroughly to benet fromall the possibilities your Roger Clip-On Mic oers.If you have any questions, please consult your hearingcare professional or local Phonak support center.Phonak – life is on www.phonak.com
14 When the docking station is plugged into the headset socket of your TV, you can adjust the volume via your TV’s remote control. Some TVs will switch o their loudspeakers when you plug the jack into the headset socket – meaning the TV will not be audible for other people. In such a case use the Cinch / RCA or SCART output socket as described above. The Roger Clip-On Mic docking station can also be connected to any other audio device such as an MP3 player, PC or HiFi system using the audio cable. 3. Getting started
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35 Once you have connected another microphone to your primary microphone, it can only be used together with the primary. The other microphone will blink red if it does not nd your primary Roger Clip-On Mic. If you want to disconnect it from your primary Roger Clip-On Mic, use the NewNet function (see chapter ‘Special Functions’). If you want to connect your Roger Clip-On Mic with a Roger Pen, it is recommended to press the Connect button of the Roger Pen, making that the primary microphone. It is possible to connect up to 10 Roger microphones to your Roger Clip-On Mic.
38 Only one speaker can be heard at a time. When two people speak at the same time, the person who talked rst will be heard. When they stop talking, the other speaker will be heard. The speaker with the primary microphone (the one with the -sticker on the back) should never move more than 10 m / 30 feet away from the group as this may disable the other Roger microphones. If the primary Roger Clip-On Mic is turned o or moves out of range, the secondary Roger microphones will start blinking red and will stop transmitting.6. Adding additional microphones
40Most probable cause(s) I cannot switch Roger Clip-On Mic onJ The battery is emptyPoor speech intelligibilityJ The microphone is not positioned correctlyJ The microphone openings are covered by ngers or clothing I cannot understand the speakerJ The microphone has been mutedJ Your hearing aids are not set to the correct programJ Your Roger receivers are not connected to Roger Clip-On Mic7. TroubleshootingSolution(s)J Charge Roger Clip-On Mic for at least two hoursJ Move Roger Clip-On Mic closer to the speaker’s mouth J Make sure Roger Clip-On Mic is pointing towards the speaker’s mouthJ Make sure the microphone openings are not covered by ngers, clothing or dirtJ Check the indicator light – if it is violet, briey press the on / o button to activate the microphonesJ Check that your hearing aids are set to the correct program (Roger/FM/DAI/EXT)J Hold Roger Clip-On Mic close to each Roger receiver in turn and briey press the Connect button
41J In case of multiple microphones, the primary microphone may not be switched on or may be out of rangeI keep losing the audio signalJ Distance between Roger Clip-On Mic and Roger receiver is too largeJ There are obstacles between you and Roger Clip-On MicThe volume from my multimedia device is too lowJ Incorrect volume settingsI cannot hear my multimedia deviceJThe audio source is muted J Roger Clip-On Mic is using micro-USB audio cable but is not switched onJ Check the indicator light – if it is blinking red, switch on the primary microphone and check that it is within rangeJ Move closer to the Roger Clip-On MicJ Make sure you can see the Roger Clip-On Mic (line of sight)J Increase the volume of your audio sourcJ Unmute the audio sourceJ Switch on Roger Clip-On Mic to listen to the audio source via the micro-USB audio cableMost probable cause(s) Solution(s)
42Roger Clip-On Mic’s light is blinking red (single ash)J Your Roger Clip-On Mic has been connected to another microphone which is no longer availableThe Roger Clip-On Mic’s light is blinking red (double ash)J It’s battery charge is lowMy Roger Clip-On Mic is not respondingJ Software issueJ Create a NewNet (press the Connect button fro 7 seconds) to make Roger Clip-On Mic a standalone transmitter again J Charge Roger Clip-On Mic as soon as possibleJ Reboot Roger Clip-On Mic by simultaneously pressing it’s two buttonsMost probable cause(s) Solution(s)7. Troubleshooting
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458.2 Hazard warnings Keep this device out of reach of children aged under 3 years. Opening the device might damage it. If problems occur that cannot be resolved by following the guidelines in the Troubleshooting section of this User Guide, consult your hearing care professional. Your device should only be repaired by an authorized service center. Changes or modications to this device that were not explicitly approved by Phonak are not permitted. Please dispose of electrical components in accordance with your local regulations. Do not use your device in areas where electronic equipment is prohibited. If in doubt, please ask the person in charge. Device should not be used on aircrafts unless specically permitted by ight personnel.
46 External devices should only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories that are approved by Phonak AG. Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury. When operating machinery, ensure that no parts of your device can get caught in the machine. Do not charge device while it is on your body. Caution: electric shock. Do not insert plug alone into electrical outlets. 8. Important information
478.3 Product safety information Protect the device from excessive shock and vibration. Do not expose your device to temperatures and humidity outside of the recommended conditions stated in this User Guide. Never use a microwave or other heating devices to dry the device. Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA. Do not connect an USB or audio cable to your device that exceeds 3 meters (9ft) in length. When the device is not in use, turn it OFF and store it safely.
48 Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard), and direct contact with skin when sweating (workout, tness, sport). X-ray radiation, CT or MRI scans may destroy or adversely aect the correct functioning of the device. Do not use excessive force when connecting your device to its dierent cables. Protect all openings (microphones, audio input and charger) from dirt and debris. If the device has been dropped or damaged, if it overheats during charging, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact your hearing care professional. The device has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel.8. Important information
498.4 Other important information SPersons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device.The use of the device with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer. SDevice collects and stores internal technical data. This data may be read by a hearing care professional in order to check the device, as well as to help you use your device correctly. SThe digital signal sent from the device to a connected receiver cannot be overheard by other devices which are not in the microphone’s network.
509. Service and warranty 9.1 Local warrantyPlease ask the hearing care professional, where you purchased your device, about the terms of the local warranty.9.2 International warrantyPhonak oers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
519.3 Warranty limitationThis warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third partiesor non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/heroce.Serial number: Date of purchase: Authorized hearingcare professional(stamp / signature):
54The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal. Proper disposal protects the environment and health. This product has an embedded, non-replaceable battery. Do not attempt to open the product or remove the battery as this may cause injury an damage the product. Please contact the local recycling facility for removal of the battery.10. Information and explanation of symbols
www.phonak.com/phonak-rogerManufacturer:Phonak Communications AGLaenggasse 17CH-3280 MurtenSwitzerlandEU Representative:Phonak GmbHD-70736 Fellbach-OeffingenGermany029-0277-02/V1.00/2013-08/A+W Printed in Vietnam © Phonak AG All rights reserved
3 Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury. When operating machinery, ensure that no parts of your device can get caught in the machine. Do not charge device while it is on your body. Caution: electric shock. Do not insert plug alone into electrical outlets.1.2 Product safety informationi Protect the device from excessive shock and vibration.i Do not expose your device to temperatures and humidity outside of the recommended conditions stated in this User Guide. i Never use a microwave or other heating devices to dry the device.i Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device.i Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA.i Do not connect an USB or audio cable to your device that exceeds 3 meters (9ft) in length.i When the device is not in use, turn it OFF and store it safely.i Protect the device from excessive moisture (bathing, swimming), heat (radi-ator, car dashboard), and direct contact with skin when sweating (workout, fitness, sport).i X-ray radiation, CT or MRI scans may destroy or adversely aect the correct functioning of the device.i Do not use excessive force when connecting your device to its dierent cables.i Protect all openings (microphones, audio input and charger) from dirt and debris.
4 i If the device has been dropped or damaged, if it overheats during charging, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact your hearing care professional. i The device has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel.1.3 Other important information Persons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device. The use of the device with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer. Device collects and stores internal technical data. This data may be read by a hearing care professional in order to check the device, as well as to help you use your device correctly. The digital signal sent from the device to a connected receiver cannot be overheard by other devices which are not in the microphone’s network.2 Declaration of ConformityIn body worn operation, the devices have been found in compliance with the requirements of EN 62209-2, FCC rule paragraph 2.1093, the ANSI/IEEE C95.1:1999, the NCRP Report Number 86 for uncontrolled environment, accord-ing to the Health Canada’s Safety Code 6 and the Industry Canada Radio Stan-dards Specification RSS-102 for General Population/Uncontrolled exposure.Hereby, Phonak Communications AG, Länggasse 17, CH-3280 Murten, declares that these Phonak products are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (worldwide locations).
5This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-sonable protection against harmful interference in a residential installation. The device generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the device does cause harmful interference to radio or television reception, which can be determined by turning the device o and on, the user is encouraged to try to correct the interference by one of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the device and receiver.– Connect the device into an outlet on a circuit dierent from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly ap proved by the party responsible for compliance could void the user’s authority to operate the device.
6 3 Service and WarrantyLocal warrantyPlease ask the hearing care professional, where you purchased your device, about the terms of the local warranty.International warrantyPhonak oers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.Warranty limitationThis warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her oce.Serial number: Purchase date: Authorized hearingcare professional(stamp/signature):
8 Utiliser les câbles de votre appareil de manière contraire à leur usage prévu (par ex. porter le câble USB autour du cou) peut provoquer des blessures. Lors de l’utilisation de machines, assurez-vous qu’aucune partie de votre appareil ne puisse se coincer dans la machine. Ne chargez pas l’appareil lorsqu’il est sur votre corps. Avertissement : électrocution. N’insérez pas la fiche seule dans des prises élec-triques.1.2 Informations sur la sécurité du produiti Protégez l’appareil des chocs et vibrations excessifs.i N’exposez pas votre appareil à des températures et une humidité hors des con-ditions recommandées dans le présent Mode d’emploi. i N’utilisez jamais de four à micro-ondes ou d’autres appareils de chauage pour sécher l’appareil.i Nettoyez l’appareil avec un chion humide. N’utilisez jamais de produits de nettoyage domestiques (lessive en poudre, savon, etc.) ou d’alcool pour netto-yer l’appareil.i Ne rechargez votre appareil qu’avec les chargeurs fournis par Phonak ou des chargeurs stabilisés fournissant 5 VCC et ≥ 500 mA.i Ne connectez pas de câble USB ou audio de plus de 3 mètres de long à votre appareil.i Quand l’appareil n’est pas utilisé, éteignez-le et conservez-le en lieu sûr.i Protégez l’appareil contre l’humidité excessive (bain, natation), la chaleur (radiateur, tableau de bord de voiture) et le contact direct avec la peau lorsque vous transpirez (musculation, exercice, sport).i Les radiographies, tomodensitométries ou IRM peuvent détruire ou avoir un impact négatif sur le bon fonctionnement de l’appareil.
9i N’exercez pas de force excessive lors de la connexion de votre appareil à ses diérents câbles.i Protégez toutes les ouvertures (microphones, entrée audio et chargeur) de la saleté et des impuretés.i Si l’appareil est tombé ou a été endommagé, s’il surchaue pendant le char-gement, si son cordon ou sa fiche est endommagé ou s’il est tombé dans un liquide, arrêtez de l’utiliser et contactez votre audioprothésiste. i L’appareil a une pile rechargeable intégrée. Celle-ci peut être chargée et déchargée des centaines de fois mais peut finir par s’user. La pile ne peut être remplacée que par un personnel autorisé.1.3 Autres informations importantes Les personnes portant un stimulateur cardiaque ou d’autres appareils médicaux doivent TOUJOURS consulter leur médecin ou le fabricant de leur appareil AVANT d’utiliser l’appareil. L’utilisation de l’appareil avec un stimulateur cardiaque ou d’autres appareils médicaux doit TOUJOURS être conforme aux recommandations de sécurité du médecin responsable de votre stimulateur cardiaque ou du fabri-cant du stimulateur cardiaque. L’appareil recueille et stocke les données techniques internes. Ces données peu-vent être lues par un audioprothésiste afin de contrôler l’appareil et de vous aider à l’utiliser correctement. Le signal numérique envoyé par l’émetteur de l’appareil au récepteur connecté ne peut pas être entendu par d’autres appareils non intégrés au réseau de l’émetteur.2 Déclaration de ConformitéPour l’utilisation sur le corps, cet appareil a été jugé conforme aux exigences d’EN 62209-2, Réglementation de la FCC paragraphe 2.1093, l’ANSI/IEEE C95.1:1999, le rapport numéro 86 du NCRP pour l’environnement non contrôlé, conformément au code de sécurité 6 de Santé Canada et la norme radio CNR-102 d’Industrie Canada pour l’exposition non contrôlée/de la population en général.
10 Par la présente, Phonak Communications AG, Länggasse 17, CH-3280 Murten, décla-re que le produit Phonak est conforme aux exigences principales et autres dispositions pertinentes de la directive 1999/5/CE. Pour obtenir une copie de la Déclaration de conformité, veuillez contacter le fabricant ou le représentant Phonak local dont l’ad-resse figure sur la liste du site www.phonak.com (sites à travers le monde).Cet appareil est conforme aux sections 15 des réglements de la FCC et à CNR-210 d’Industrie Canada. Le fonctionnement aux deux conditions suivantes : (1) Cet appareil ne doit pas provoquer d’interférences gênantes et (2) l’utilisateur de cet appareil doit accepter les interférences reçues, y compris les interférences pouvant provoquer un fonctionnement non désiré. Cet équipement a été testé et jugé en conformité avec les limites aérentes à un appareil numérique de classe B, en vertu de la section 15 des règlements de la FCC. Ces normes sont conçues pour assurer une protection raisonnable contre les interférences nuisibles dans un en-vironnement résidentiel. Cet appareil génère, utilise et peut émettre de l’énergie radioélectrique et, s’il n’est pas installé ou utilisé selon les directives, peut causer des interférences nuisibles aux communications radio. Cependant, il n’existe aucu-ne garantie que des interférences ne se produiront pas dans une installation parti-culière. Si cet appareil est la source d’interférences nuisibles pour la réception des ondes de radio ou de télévision, ce qui peut être déterminé en mettant l’appareil hors tension, puis sous tension, il est recommandé de tenter d’éliminer ces interférences en appliquant l’une ou plusieurs des mesures suivantes :– Réorienter ou déplacer l’antenne réceptrice.– Éloigner l’appareil du récepteur.– Brancher l’appareil dans une prise d’un circuit diérent de celui qui alimente le récepteur.– Consulter le détaillant ou un technicien radio ou télévision qualifié pour obtenir de l’aide.Avertissement de la FCC : tout changement ou toute modification non ex-pressément approuvés par la partie responsable de la conformité pourrait entraîner l’annulation des droits d’utilisation de cet appareil.
113 Service et garantieGarantie localeVeuillez consulter l’audioprothésiste à l’endroit où vous avez acheté votre appareil au sujet des conditions de la garantie locale.Garantie internationalePhonak propose une garantie internationale limitée d’un an, valide à compter de la date d’achat. Cette garantie limitée couvre tous les défauts de fabrication et maté-riels. La garantie est uniquement valide sur présentation d’une preuve d’achat.La garantie internationale n’aliène aucun des droits légaux dont vous pouvez bénéficier selon votre législation nationale régissant la vente de produits de consommation.Limitation de garantieCette garantie ne couvre pas les dommages dus à une manipulation ou un entretien inadaptés, l’exposition à des produits chimiques, l’immersion dans l’eau ou une sollicitation excessive. Les dommages causés par des tiers ou des centres de service non autorisés annulent la garantie. Cette garantie ne couvre pas les services eectués par un audioprothésiste dans son bureau. Numéro de série: Date d’achat :Audioprothésiste autorisé(tampon/signature) :
029-3180 / V1.00 / 2013-06 / visu’l Printed in Vietnam © Phonak AG All rights reserved

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