Phonak TX18 remote microphone for hearing impaired people User Manual User Guide
Phonak Inc remote microphone for hearing impaired people User Guide
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User Guide
Contents 1. Welcome 2. Getting to know your Roger Clip-On Mic 2.1 Check the package content 2.2 How the Roger Clip-On Mic works 2.3 Descriptions of the devices 2.4 Indicator lights (LED status) 3. Getting started 10 3.1 Setting up the docking station 10 3.2 Charging your Roger Clip-On Mic 15 3.3 Switching on and off 18 3.4 Using your Roger receiver 19 3.5 Connecting a receiver 20 4. Using Roger Clip-On Mic 22 4.1 Wearing Roger Clip-On Mic 22 4.2 Using the lanyard 24 4.3 Connecting to multimedia devices 27 5. Special functions 30 5.1 Mute 30 5.2 Disconnecting Roger devices (NewNet)s 31 5.3 Verification mods 31 6. Adding additional microphones 33 6.1 Connect 33 6.2 Using additional microphones 37 7. Troubleshooting 40 8. Important information 44 9. Service and warranty 50 10. Information and explanation of symbols 52 1. Welcome Congratulations on choosing the Roger Clip-On Mic from Phonak. This compact microphone uses adaptive wireless transmission to help people with a hearing loss understand more speech in noise and over distance. It is ideal for use by a partner or friend, plus it includes an audio input for listening to multimedia and TV connectivity. It can also be used alongside other Roger Clip-On Mics and Roger Pens in a microphone network. Your Roger Clip-On Mic is a Swiss premium-quality product developed by Phonak, the world’s leading hearing healthcare company. Please read this User Guide thoroughly to benefit from all the possibilities your Roger Clip-On Mic offers. If you have any questions, please consult your hearing care professional or local Phonak support center. Phonak – life is on www.phonak.com 3. Getting started When the docking station is plugged into the headset socket of your TV, you can adjust the volume via your TV’s remote control. Some TVs will switch off their loudspeakers when you plug the jack into the headset socket – meaning the TV will not be audible for other people. In such a case use the Cinch / RCA or SCART output socket as described above. The Roger Clip-On Mic docking station can also be connected to any other audio device such as an MP3 player, PC or HiFi system using the audio cable. 14 29 Once you have connected another microphone to your primary microphone, it can only be used together with the primary. The other microphone will blink red if it does not find your primary Roger Clip-On Mic. If you want to disconnect it from your primary Roger Clip-On Mic, use the NewNet function (see chapter ‘Special Functions’). If you want to connect your Roger Clip-On Mic with a Roger Pen, it is recommended to press the Connect button of the Roger Pen, making that the primary microphone. It is possible to connect up to 10 Roger microphones to your Roger Clip-On Mic. 35 6. Adding additional microphones Only one speaker can be heard at a time. When two people speak at the same time, the person who talked first will be heard. When they stop talking, the other speaker will be heard. The speaker with the primary microphone (the one with the -sticker on the back) should never move more than 10 m / 30 feet away from the group as this may disable the other Roger microphones. If the primary Roger Clip-On Mic is turned off or moves out of range, the secondary Roger microphones will start blinking red and will stop transmitting. 38 7. Troubleshooting Most probable cause(s) Solution(s) I cannot switch Roger Clip-On Mic on J The battery is empty J Charge Roger Clip-On Mic for at least two hours Poor speech intelligibility J The microphone is not positioned correctly J Move Roger Clip-On Mic closer to the speaker’s mouth J Make sure Roger Clip-On Mic is pointing towards the speaker’s mouth J The microphone openings are covered by fingers or clothing J Make sure the microphone openings are not covered by fingers, clothing or dirt I cannot understand the speaker J The microphone has been muted J Check the indicator light – if it is violet, briefly press the on / off button to activate the microphones J Your hearing aids are not set to the correct program J Check that your hearing aids are set to the correct program (Roger/FM/DAI/EXT) J Your Roger receivers are not J Hold Roger Clip-On Mic close connected to Roger Clip-On Mic to each Roger receiver in turn and briefly press the Connect button 40 Most probable cause(s) Solution(s) J In case of multiple microphones, the primary microphone may not be switched on or may be out of range J Check the indicator light – if it is blinking red, switch on the primary microphone and check that it is within range I keep losing the audio signal J Distance between Roger Clip-On Mic and Roger receiver is too large J Move closer to the Roger Clip-On Mic J There are obstacles between you and Roger Clip-On Mic J Make sure you can see the Roger Clip-On Mic (line of sight) The volume from my multimedia device is too low J Incorrect volume settings J Increase the volume of your audio sourc I cannot hear my multimedia device J The audio source is muted J Unmute the audio source J Roger Clip-On Mic is using micro-USB audio cable but is not switched on J Switch on Roger Clip-On Mic to listen to the audio source via the micro-USB audio cable 41 7. Troubleshooting Most probable cause(s) Solution(s) Roger Clip-On Mic’s light is blinking red (single flash) J Your Roger Clip-On Mic has been connected to another microphone which is no longer available J Create a NewNet (press the Connect button fro 7 seconds) to make Roger Clip-On Mic a standalone transmitter again The Roger Clip-On Mic’s light is blinking red (double flash) J It’s battery charge is low J Charge Roger Clip-On Mic as soon as possible My Roger Clip-On Mic is not responding J Software issue 42 J Reboot Roger Clip-On Mic by simultaneously pressing it’s two buttons 43 8.2 Hazard warnings Keep this device out of reach of children aged under 3 years. Opening the device might damage it. If problems occur that cannot be resolved by following the guidelines in the Troubleshooting section of this User Guide, consult your hearing care professional. Your device should only be repaired by an authorized service center. Changes or modifications to this device that were not explicitly approved by Phonak are not permitted. Please dispose of electrical components in accordance with your local regulations. Do not use your device in areas where electronic equipment is prohibited. If in doubt, please ask the person in charge. Device should not be used on aircrafts unless specifically permitted by flight personnel. 45 8. Important information External devices should only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories that are approved by Phonak AG. Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury. When operating machinery, ensure that no parts of your device can get caught in the machine. Do not charge device while it is on your body. Caution: electric shock. Do not insert plug alone into electrical outlets. 46 8.3 Product safety information Protect the device from excessive shock and vibration. Do not expose your device to temperatures and humidity outside of the recommended conditions stated in this User Guide. Never use a microwave or other heating devices to dry the device. Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA. Do not connect an USB or audio cable to your device that exceeds 3 meters (9ft) in length. When the device is not in use, turn it OFF and store it safely. 47 8. Important information Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard), and direct contact with skin when sweating (workout, fitness, sport). X-ray radiation, CT or MRI scans may destroy or adversely affect the correct functioning of the device. Do not use excessive force when connecting your device to its different cables. Protect all openings (microphones, audio input and charger) from dirt and debris. If the device has been dropped or damaged, if it overheats during charging, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact your hearing care professional. The device has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel. 48 8.4 Other important information SS Persons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device. The use of the device with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer. SS Device collects and stores internal technical data. This data may be read by a hearing care professional in order to check the device, as well as to help you use your device correctly. SS The digital signal sent from the device to a connected receiver cannot be overheard by other devices which are not in the microphone’s network. 49 9. Service and warranty 9.1 Local warranty Please ask the hearing care professional, where you purchased your device, about the terms of the local warranty. 9.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown. 50 9.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office. Serial number: Authorized hearing care professional (stamp / signature): Date of purchase: 51 10. Information and explanation of symbols The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal. Proper disposal protects the environment and health. This product has an embedded, nonreplaceable battery. Do not attempt to open the product or remove the battery as this may cause injury an damage the product. Please contact the local recycling facility for removal of the battery. 54 EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com/phonak-roger 029-0277-02/V1.00/2013-08/A+W Printed in Vietnam © Phonak AG All rights reserved Manufacturer: Phonak Communications AG Laenggasse 17 CH-3280 Murten Switzerland Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury. When operating machinery, ensure that no parts of your device can get caught in the machine. Do not charge device while it is on your body. Caution: electric shock. Do not insert plug alone into electrical outlets. 1.2 Product safety information Protect the device from excessive shock and vibration. i Do not expose your device to temperatures and humidity outside of the recommended conditions stated in this User Guide. Never use a microwave or other heating devices to dry the device. i Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA. i Do not connect an USB or audio cable to your device that exceeds 3 meters (9ft) in length. i When the device is not in use, turn it OFF and store it safely. i Protect the device from excessive moisture (bathing, swimming), heat (radi- ator, car dashboard), and direct contact with skin when sweating (workout, fitness, sport). i X-ray radiation, CT or MRI scans may destroy or adversely affect the correct functioning of the device. Do not use excessive force when connecting your device to its different cables. i Protect all openings (microphones, audio input and charger) from dirt and debris. i If the device has been dropped or damaged, if it overheats during charging, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact your hearing care professional. i The device has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel. 1.3 Other important information Persons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device. The use of the device with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer. Device collects and stores internal technical data. This data may be read by a hearing care professional in order to check the device, as well as to help you use your device correctly. The digital signal sent from the device to a connected receiver cannot be overheard by other devices which are not in the microphone’s network. 2 Declaration of Conformity In body worn operation, the devices have been found in compliance with the requirements of EN 62209-2, FCC rule paragraph 2.1093, the ANSI/IEEE C95.1:1999, the NCRP Report Number 86 for uncontrolled environment, according to the Health Canada’s Safety Code 6 and the Industry Canada Radio Standards Specification RSS-102 for General Population/Uncontrolled exposure. Hereby, Phonak Communications AG, Länggasse 17, CH-3280 Murten, declares that these Phonak products are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (worldwide locations). This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The device generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the device and receiver. – Connect the device into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device. 3 Service and Warranty Local warranty Please ask the hearing care professional, where you purchased your device, about the terms of the local warranty. International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown. Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office. Serial number: Purchase date: Authorized hearing care professional (stamp/signature): U tiliser les câbles de votre appareil de manière contraire à leur usage prévu (par ex. porter le câble USB autour du cou) peut provoquer des blessures. Lors de l’utilisation de machines, assurez-vous qu’aucune partie de votre appareil ne puisse se coincer dans la machine. e chargez pas l’appareil lorsqu’il est sur votre corps. Avertissement : électrocution. N’insérez pas la fiche seule dans des prises élec triques. 1.2 Informations sur la sécurité du produit i Protégez l’appareil des chocs et vibrations excessifs. i N’exposez pas votre appareil à des températures et une humidité hors des conditions recommandées dans le présent Mode d’emploi. i N’utilisez jamais de four à micro-ondes ou d’autres appareils de chauffage pour sécher l’appareil. i Nettoyez l’appareil avec un chiffon humide. N’utilisez jamais de produits de nettoyage domestiques (lessive en poudre, savon, etc.) ou d’alcool pour nettoyer l’appareil. i Ne rechargez votre appareil qu’avec les chargeurs fournis par Phonak ou des chargeurs stabilisés fournissant 5 VCC et ≥ 500 mA. i Ne connectez pas de câble USB ou audio de plus de 3 mètres de long à votre appareil. i Quand l’appareil n’est pas utilisé, éteignez-le et conservez-le en lieu sûr. i Protégez l’appareil contre l’humidité excessive (bain, natation), la chaleur (radiateur, tableau de bord de voiture) et le contact direct avec la peau lorsque vous transpirez (musculation, exercice, sport). i Les radiographies, tomodensitométries ou IRM peuvent détruire ou avoir un impact négatif sur le bon fonctionnement de l’appareil. i N’exercez pas de force excessive lors de la connexion de votre appareil à ses différents câbles. i Protégez toutes les ouvertures (microphones, entrée audio et chargeur) de la saleté et des impuretés. i Si l’appareil est tombé ou a été endommagé, s’il surchauffe pendant le char- gement, si son cordon ou sa fiche est endommagé ou s’il est tombé dans un liquide, arrêtez de l’utiliser et contactez votre audioprothésiste. i L’appareil a une pile rechargeable intégrée. Celle-ci peut être chargée et déchargée des centaines de fois mais peut finir par s’user. La pile ne peut être remplacée que par un personnel autorisé. 1.3 Autres informations importantes Les personnes portant un stimulateur cardiaque ou d’autres appareils médicaux doivent TOUJOURS consulter leur médecin ou le fabricant de leur appareil AVANT d’utiliser l’appareil. L’utilisation de l’appareil avec un stimulateur cardiaque ou d’autres appareils médicaux doit TOUJOURS être conforme aux recommandations de sécurité du médecin responsable de votre stimulateur cardiaque ou du fabricant du stimulateur cardiaque. L’appareil recueille et stocke les données techniques internes. Ces données peuvent être lues par un audioprothésiste afin de contrôler l’appareil et de vous aider à l’utiliser correctement. Le signal numérique envoyé par l’émetteur de l’appareil au récepteur connecté ne peut pas être entendu par d’autres appareils non intégrés au réseau de l’émetteur. 2 Déclaration de Conformité Pour l’utilisation sur le corps, cet appareil a été jugé conforme aux exigences d’EN 62209-2, Réglementation de la FCC paragraphe 2.1093, l’ANSI/IEEE C95.1:1999, le rapport numéro 86 du NCRP pour l’environnement non contrôlé, conformément au code de sécurité 6 de Santé Canada et la norme radio CNR-102 d’Industrie Canada pour l’exposition non contrôlée/de la population en général. Par la présente, Phonak Communications AG, Länggasse 17, CH-3280 Murten, déclare que le produit Phonak est conforme aux exigences principales et autres dispositions pertinentes de la directive 1999/5/CE. Pour obtenir une copie de la Déclaration de conformité, veuillez contacter le fabricant ou le représentant Phonak local dont l’adresse figure sur la liste du site www.phonak.com (sites à travers le monde). Cet appareil est conforme aux sections 15 des réglements de la FCC et à CNR-210 d’Industrie Canada. Le fonctionnement aux deux conditions suivantes : (1) Cet appareil ne doit pas provoquer d’interférences gênantes et (2) l’utilisateur de cet appareil doit accepter les interférences reçues, y compris les interférences pouvant provoquer un fonctionnement non désiré. Cet équipement a été testé et jugé en conformité avec les limites afférentes à un appareil numérique de classe B, en vertu de la section 15 des règlements de la FCC. Ces normes sont conçues pour assurer une protection raisonnable contre les interférences nuisibles dans un environnement résidentiel. Cet appareil génère, utilise et peut émettre de l’énergie radioélectrique et, s’il n’est pas installé ou utilisé selon les directives, peut causer des interférences nuisibles aux communications radio. Cependant, il n’existe aucune garantie que des interférences ne se produiront pas dans une installation particulière. Si cet appareil est la source d’interférences nuisibles pour la réception des ondes de radio ou de télévision, ce qui peut être déterminé en mettant l’appareil hors tension, puis sous tension, il est recommandé de tenter d’éliminer ces interférences en appliquant l’une ou plusieurs des mesures suivantes : – Réorienter ou déplacer l’antenne réceptrice. – Éloigner l’appareil du récepteur. – Brancher l’appareil dans une prise d’un circuit différent de celui qui alimente le récepteur. –C onsulter le détaillant ou un technicien radio ou télévision qualifié pour obtenir de l’aide. Avertissement de la FCC : tout changement ou toute modification non expressément approuvés par la partie responsable de la conformité pourrait entraîner l’annulation des droits d’utilisation de cet appareil. 10 3 Service et garantie Garantie locale Veuillez consulter l’audioprothésiste à l’endroit où vous avez acheté votre appareil au sujet des conditions de la garantie locale. Garantie internationale Phonak propose une garantie internationale limitée d’un an, valide à compter de la date d’achat. Cette garantie limitée couvre tous les défauts de fabrication et matériels. La garantie est uniquement valide sur présentation d’une preuve d’achat. La garantie internationale n’aliène aucun des droits légaux dont vous pouvez bénéficier selon votre législation nationale régissant la vente de produits de consommation. Limitation de garantie Cette garantie ne couvre pas les dommages dus à une manipulation ou un entretien inadaptés, l’exposition à des produits chimiques, l’immersion dans l’eau ou une sollicitation excessive. Les dommages causés par des tiers ou des centres de service non autorisés annulent la garantie. Cette garantie ne couvre pas les services effectués par un audioprothésiste dans son bureau. Numéro de série: Date d’achat : Audioprothésiste autorisé (tampon/signature) : 11 029-3180 / V1.00 / 2013-06 / visu’l Printed in Vietnam © Phonak AG All rights reserved
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