Pismolabs Technology P1805 Pepwave / Peplink / Pismo Wireless Product User Manual Peplink Balance

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USER MANUAL

Peplink Balance Series

OSPFv2 / RIPv2 Settings

Area ID

Determine the name of your Area ID to apply to this group. Machines linked to this group

will send and receive related OSPFv2 packets, while unlinked machines will ignore it.

Link Type

Choose the network type that this area will use.

Interfaces

Determine which interfaces this area to use to listen to and deliver OSPFv2 packets

RIPv2 Settings

Interfaces

Determine which interfaces this group to use to listen to and deliver RIPv2 packets.

USER MANUAL

Peplink Balance Series

21 Miscellaneous Settings

The miscellaneous settings include configuration for High Availability, PPTP Server, Service Forwarding,

and Service Passthrough.

21.1 High Availability

(Available on Peplink Balance 210+)

Peplink Balance supports High Availability (HA) configurations via an open standard Virtual Router

Redundancy Protocol (VRRP, RFC 3768).

In an HA configuration, two same-model Peplink Balance units (e.g. a pair of Peplink Balance 210 units,

or a pair of Peplink Balance 710 units) provide redundancy and failover in a master-slave arrangement. In

the event that the Master Unit is down, the Slave Unit becomes active.

High Availability will be disabled automatically where there is a Drop-in connection configured on a LAN

Bypass port.

The following diagram illustrates an HA configuration with twoPeplink Balance 210 units, and two Internet

connections:

In the diagram, the WAN ports ofeach Peplink Balance unit connect to the router andto the modem.Both

Peplink Balance unitsconnect to the same LAN switch via a LAN port.

An elaboration on the technical details of the implementation, by Peplink Balance, of Virtual Router

Redundancy Protocol (VRRP, RFC 3768) is as follows:

 In an HA configuration, the two Peplink Balance units communicate with each other using VRRP

over the LAN.

 The two Peplink Balance units broadcast heartbeat signals to the LAN at a frequency of one

heartbeat signal per second.

 In the event that no heartbeat signal from the Master Peplink Balance unit is received in 3

seconds (or longer) since the last heartbeat signal, the Slave Peplink Balance unit becomes

active.

 The Slave Peplink Balance unit initiates the WAN connections, and binds to a previously

configured LAN IP address.

 At a subsequent point when the Master Peplink Balance unit recovers, it will once again become

active.

You can configure High Availability at the following location:Network>Misc. Settings > High Availability:

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Peplink Balance Series

Interface for Master Router

Interface for Slave Router

High Availability

Enable

Checking this box specifies that the Peplink Balance unit is part of a High Availability

configuration.

Group Number

This number identifies a pair of Peplink Balance units operating in a High Availability

configuration.The two Peplink Balance units in the pair must have the same Group Number

value.

Preferred Role

This setting specifies whether the Peplink Balance unit operates in Master or Slave mode.

Click the corresponding radio button to set the role of the unit.

One of the units in the pair must be configured as the Master and the other unit must be

configured as the Slave

Resume Master

Role Upon

Recovery

This option is displayed when Master mode is selected in Preferred Role.

If this option is enabled, once the device hasrecovered from an outage, it will take over and

resume its Master role from the slave unit.

Configuration

Sync.

This option is displayed when Slave mode is selected in Preferred Role.

If this option is enabled and the Master Serial Number entered matches with the actual

master unit's, the master unit will automatically transfer the configuration to this unit. Please

make sure the LAN IP Address and the Subnet Mask fields are set correctly in the LAN

Settings page.

You can refer to the Event Log for the configuration synchronization status.

Master Serial

Number

If the box Configuration Sync. is checked, the serial number of the Master unit is required

here for the feature to work properly.

Virtual IP

The HA pair must share the same Virtual IP. This Virtual IP and the LAN Administration IP

must be under the same network.

LAN

Administration IP

This setting specifies a LAN IP address to be used for accessing administration functionality.

This address should be unique within the LAN.

Subnet Mask

This setting specifies the subnet mask of the LAN.

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Peplink Balance Series

Important Note

For Balance Routers in NAT mode, the Virtual IP (VIP) should be set as the default gateway for all hosts sitting on

the LAN segment. For example, a firewall sitting behind the Balance should set its default gateway as the Virtual

IP instead of the IP of Master Balance.

In Drop-in mode, no other configuration needs to be set.

Please note that the Drop-in WAN cannot be configured as a LAN Bypass port while it is configured for High

Availability.

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Peplink Balance Series

21.2 PPTP Server

Peplink Balance has a built-in PPTP Server, which enables remote computers to conveniently and

securely access the local network.

PPTP server settingsare located at: Network> Misc. Settings > PPTP Server

Simply check the box to enable the PPTP server function. All connected PPTP sessions are displayed on

the Client List at Status > Client List.Please refer to section 25.3 for details.

PPTP Server Setting

Listen On

This setting is for specifying the WAN connection(s) and IP address(es) that the PPTP

server should listen on.

Authentication

(This option is only applicable on Peplink Balance 305 and 380+.)

This setting is for specifying the user database source for PPTP authentication. Three

sources can be selected: Local User Accounts, LDAP Server, RADIUS Server.

Local User Accounts - User accounts are stored in the Peplink Balance locally. You can

add/modify/delete accounts in the User Accounts table below.

LDAP Server - Authenticate with an external LDAP server. Tested with OpenLDAP server

where passwords are NTLM hashed. Active Directory is not supported. (You can choose to

use RADIUS to authenticate with a Windows Server.)

RADIUS Server - Authenticate with an external RADIUS server. Tested with Microsoft

Windows Internet Authentication Service, and FreeRADIUS servers where passwords are

NTLM hashed or in plain text.

User Accounts

This setting allows you to define the PPTP User Accounts for authentication via Local User

Accounts. Click Add to input username and password to create an account. After adding

the user accounts, you can click on a username to edit the account password. Click the

button to delete the account in its corresponding row.

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Peplink Balance Series

Important Note

PPTP server will be disabled automatically if the Balance is deployed in Drop-in mode.

21.3 Certificate Manager

This section allows you to assign certificates for Local VPN and Web Admin SSL. The local keys will not

be transferred to another device by any means.

21.4 Service Forwarding

Service Forwarding settings are located at:Network>Misc. Settings >Service Forwarding

Service Forwarding

SMTP Forwarding

When this option is enabled, all outgoing SMTP connections destined for any host at

TCP port 25 will be intercepted. These connections will be redirected to a specified

SMTP server and port number. SMTP server settings for each WAN can be specified

after selecting Enable.

Web Proxy Forwarding

When this option is enabled, all outgoing connections destined for the proxy server

specified in Web Proxy Interception Settings will be intercepted. These connections

will be redirected to a specified web proxy server and port number. Web Proxy

Interception Settings and proxy server settings for each WAN can be specified after

selecting Enable.

DNS Forwarding

When this option is enabled, all outgoing DNS lookups will be intercepted and

redirected to the built-in DNS name server.

If any LAN device is using DNS name servers of a WAN connection, you may want to

enable this option to enhance the DNS availability without modifying the DNS server

setting of the clients. The built-in DNS name server will distribute DNS lookups to

corresponding DNS servers of all available WAN connections. In this case, DNS

service will not be interrupted even if any WAN connection is down.

21.4.1 SMTP Forwarding

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Peplink Balance Series

Some ISPs require their users to send e-mails via the ISP’s SMTP server.All outgoing SMTP connections

are blocked except those connecting to the ISP’s. The Peplink Balance supports theinterception and

redirection of all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the

WAN’s corresponding SMTP server.

To enable the feature, select the Enable check box under SMTP Forwarding Setup. Check the box

Enable Forwarding for the WAN connection(s) that needs such forwarding. Under SMTP Server, enter

the ISP’s e-mail server host name or IP address and under SMTP Port, enter the TCP port number for

each WAN.

The Peplink Balance will intercept SMTP connections, choose a WAN port according to the Outbound

Policy, and then forward the connection to the SMTP server if the chosen WAN has enabled forwarding.

If the forwarding is disabled for a WAN connection, SMTP connections for the WAN will be simply be

forwarded to the connection’s original destination.

Note

If you want to route all SMTP connections only to particular WAN connection(s), you should create a custom rule

in Outbound Policy (see Section 14.1).

21.4.2 Web Proxy Forwarding

When this feature is enabled, the Peplink Balance will intercept all outgoing connections destined for the

proxy server specified in "Web Proxy Server Interception Settings". Then it will choose a WAN connection

accordingto theOutbound Policy and forward the connectionto the specified web proxy server and port

number. Redirected server settings for each WAN can be set here. If forwarding is disabled for a WAN,

then web proxy connections for thatWAN will simply be forwarded to the connection’s original destination.

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21.4.3 DNS Forwarding

When DNS Forwarding is enabled, all clients’ outgoing DNS requests will also be intercepted and

forwarded to the built-in DNS proxy server.

Service Passthrough

Service Passthrough settings can be found at:Network >Misc. Settings> Service Passthrough

Some Internet services need to be specially handled in a multi-WAN environment.The Peplink Balance

can handlethese services such that Internet applications do not notice it is behind a multi-WAN router.

Settings for Service Passthrough Support are available here.

Service Passthrough Support

SIP

Session Initiation Protocol, aka SIP, is a voice-over-IP protocol. The Peplink Balance can

act as a SIP Application Layer Gateway (ALG) which binds connections for the same SIP

session to the same WAN connection and translate IP address in the SIP packets

correctly in NAT mode. Such passthrough support is always enabled and there are two

modes for selection: Standard Mode and Compatibility Mode

If your SIP server’s signal port number is non-standard, you can check the box Define

custom signal ports and input the port numbers to the text boxes.

H.323

With this option enabled, protocols that provide audio-visual communication sessions will

be defined on any packet network and passthrough the Balance.

FTP

FTP sessions consist of two TCP connections; one for control and one for data. In multi-

WAN situation, they have to be routedto the same WAN connection. Otherwise,

problems will arise in transferring files. By default, the Peplink Balance monitors TCP

control connections on port 21 for any FTP connections and binds TCP connections of

the same FTP session to the same WAN.

If you have an FTP server listening on a port number other than 21, you can check the

box Define custom control ports and enter the port numbers to the text boxes.

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Peplink Balance Series

TFTP

The Peplink Balance monitors outgoing TFTP connections and routes any incoming

TFTP data packets back to the client. Select Enable if you want to enable the TFTP

Passthrough support.

IPsec NAT-T

This field is for enabling the support of IPsec NAT-T Passthrough. UDP ports 500, 4500

and 10000 are monitored by default.

You may add more custom data ports that your IPsec system usesby checking the

box Define custom ports. If the VPN contains IPsec Site-to-Site VPN traffic, you have

to check the box Route IPsecSite-to-Site VPN and choose the WAN connection to

route the traffic to.

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Peplink Balance Series

22 AP

The AP Controller acts as a centralized controller of Pepwave AP devices. With this feature, users will be able to

customize and manage multiple AP one a single Peplink Balance Interface.

To configure, navigate to the AP tab and the following options will be shown.

Special Note

Each Balance router can control a limited number of routers without cost. To manage more, a Full Edition license is

required. Please contact our Authorized Reseller or Peplink Sales Team to obtain more information and price

details.

22.1 AP Controller

Clicking on the AP tab will default to this menu. Here, you can view basic AP management options.

Access Point Controller

AP Management

The AP Controller for managing Pepwave APs can be enabled by checking this box.

When this option is enabled, the AP Controller will wait for management connections

originating from APs over the LAN on TCP and UDP port 11753. It will also wait for

captive portal connections on TCP port 443. An extended DHCP option, CAPWAP

Access Controller addresses (field 138), will be added to the DHCP server. A local DNS

record, AP Controller, will add to the local DNS proxy.

Support Remote

The AP Controller supports remote management of Pepwave APs. When this option is

enabled, the AP Controller will wait for management connections originating from remote

APs over the WAN on TCP and UDP port 11753. It will also wait for captive portal

connections on TCP port 443.

The DHCP server and/or local DNS server of the remote AP’s network should be

configured in the DNS Proxy Settings menu under Network > LAN. The procedure is as

follows:

1. Define an extended DHCP option, CAPWAP Access Controller addresses (field

138), in the DHCP server, where the values are the AP Controller's public IP

addresses; and/or

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Peplink Balance Series

2. Create a local DNS record for AP Controller with a value corresponding to the AP

Controller's public IP address.

Permitted AP

Access points to manage can be specifiedhere. If Any is selected, the AP Controller will

manage any AP that reports to it. If Access points listed below: is selected, only APs

with a serial number listed in the provided text box will be managed.

22.2 Wireless SSID

Wireless network settings, including the name of the network (SSID) and security policy, can be defined

and managed in this section. After defining a wireless network, users can choose the network in AP

Profiles.

Click the button New Network to create a new Network profile, or click the existing network profile to

modify its settings.

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Peplink Balance Series

SSID Settings

SSID

This setting specifies the SSID of the virtual AP to be scanned by Wi-Fi clients.

VLAN ID

This setting specifies the VLAN ID to be tagged on all outgoing packets

generated from this wireless network (i.e., packets that travel from the Wi-Fi

segment through the Pepwave AP One unit to the Ethernet segment via the LAN

port). The default value of this setting is 0, which means VLAN tagging is

disabled (instead of tagged with zero).

Broadcast SSID

This setting specifies whether or not Wi-Fi clients can scan the SSID of this

wireless network. Broadcast SSID is enabled by default.

Data Rate A

Select Auto to allow the Peplink Balance to set the data rate automatically or

select Fixed and choose a rate from the displayed drop-down menu.

Multicast FilterA

This setting enables the filtering of multicast network traffic to the wireless SSID.

Multicast RateA

This setting specifies the transmit rate to be used for sending multicast network

traffic. The selected Protocol and Channel Bonding settings will affect the rate

options and values available here.

IGMP Snooping A

To allow the Peplink Balance to listen to Internet Group Management Protocol

(IGMP) network traffic, select this option.

DHCP Option 82 A

If you use a distributed DHCP server/relay environment, you can enable this

option to provide additional information on the manner in which clients are

physically connected to the network.

Network Priority (QoS) A

Select from Gold, Silver, and Bronze to control the QoS priority of this wireless

network’s traffic.

Layer 2 Isolation A

Layer 2 refers to the second layer in the ISO Open System Interconnect model.

When this option is enabled, clients on the same VLAN, SSID, or subnet are

isolated to that VLAN, SSID, or subnet, which can enhance security. Traffic is

passed to upper communication layer(s). By default, the setting is disabled.

Band Steering A

Band steering allows the Peplink Balance to steer AP clients from the 2.4 GHz

band to the 5GHz band for better usage of bandwidth. To make steering

mandatory, select Enforce. To cause the Peplink Balance to preferentially

choose steering, select Prefer. The default for this setting is Disable.

A - Advanced feature, please click the button on the top right hand corner to activate.

Security Settings

Security Policy

This setting configures the wireless authentication and encryption methods. Available

options areOpen (No Encryption), WPA/WPA2 - Personal, WPA/WPA2 -

Enterpriseand Static WEP.

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Peplink Balance Series

Access Control

Restricted Mode

The settings allow administrator to control access using Mac address filtering. Available

options areNone, Deny all except listed, Accept all except listed, and RADIUS MAC

Authentication.

When WPA/WPA2 - Enterprise is configured, RADIUS-based 802.1 x authentication is

enabled. Under this configuration, the Shared Key option should be disabled. When using

this method, select the appropriate version using the V1/V2 controls. The security level of this

method is known to be very high.

When WPA/WPA2- Personal is configured, a Shared Key is used for data encryption and

authentication. When using this configuration, the Shared Key option should be enabled.

Key length must be between eight and 63 characters (inclusive). The security level of this

method is known to be high.

The configuration of static WEP parameters enables pre-shared WEP key encryption.

Authentication is not supported by this method. The security level of this method is known to

be weak.

MAC Address

List

Connection coming from the MAC Addresses in this list will be either denied or accepted

based the option selected in the previous field.

RADIUS Server Settings

Host

Enter the IP address of the primary RADIUS server and, if applicable, the secondary RADIUS

server.

Secret

Enter the RADIUS shared secret for the primary server and, if applicable, the secondary

RADIUS server.

Authentication

Port

In field, enter the UDP authentication port(s) used by your RADIUS server(s) or click the

Default button to enter 1812.

Accounting Port

In field, enter the UDP accounting port(s) used by your RADIUS server(s) or click the Default

button to enter 1813.

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Peplink Balance Series

Guest Protect

Block All Private

Check this box to deny all connection attempts by private IP addresses.

Custom Subnet

To create a custom subnet for guest access, enter the IP address and choose a subnet mask

from the drop-down menu. To add the new subnet, click the button. To delete a custom

subnet, click the button.

Block Exception

To block access from a particular subnet, enter the IP address and choose a subnet mask

from the drop-down menu. To add the new subnet, click the button. To delete a

blocked subnet, click the button.

Block PepVPN

To block PepVPN access, check this box.

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Bandwidth Management

Upstream Limit

Enter a value in kpbs to limit the wireless network’s upstream bandwidth. Enter 0 to allow

unlimited upstream bandwidth.

Downstream

Limit

Enter a value in kpbs to limit the wireless network’s downstream bandwidth. Enter 0 to allow

unlimited downstream bandwidth.

Client Upstream

Limit

Enter a value in kpbs to limit connected clients’ upstream bandwidth. Enter 0 to allow

unlimited upstream bandwidth.

Client

Downstream

Limit

Enter a value in kpbs to limit connected clients’ downstream bandwidth. Enter 0 to allow

unlimited downstream bandwidth.

Max Number of

Clients

Enter the maximum number of clients that can simultaneously connect to the wireless network

or enter 0 to allow an unlimited number of connections.

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Firewall Settings

Firewall Mode

Choose Flexible – Allow all except… or Lockdown – Block all except… to turn on the

firewall, then create rules for the firewall exceptions by click the button. See the

discussion below for details on creating a firewall rule. To delete a rule, click the associated

button. To turn off the firewall, select Disable.

Firewall Rule

Name

Enter a descriptive name for the firewall rule in this field.

Type

Choose Port, Domain, IP Address, or MAC Address to allow or deny traffic from any of

those identifiers. Depending on the option chosen, the following fields will vary.

Protocol / Port

Choose TCP or UDP from the Protocol drop-down menu to allow or deny traffic using either

of those protocols. From the Port drop-down menu, choose Any Port to allow or deny TCP or

UDP traffic on any port. Choose Single Port and then enter a port number in the provided

field to allow or block TCP or UDP traffic from that port only. You can also choose Port

Range and enter a range of ports in the provided fields to allow or deny TCP or UDP traffic

from the specified port range.

IP Address /

Subnet Mask

If you have chosen IP Address as your firewall rule type, enter the IP address and subnet

mask identifying the subnet to allow or deny.

MAC Address

If you have chosen MAC Address as your firewall rule type, enter the MAC address

identifying the machine to allow or deny.

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22.3 Profiles

AP profiles assigned to each Pepwave AP device can be configured at AP > Profiles

Each AP is associated with one AP Profile. By default, all devices are associated with the first (Default)

profile. The Default profile cannot be removed.

You can define an AP profile by clicking the New AP Profile button. Click the Clone button of an existing

profile to create a new profile based on it. To change the settings of an existing profile, click the profile

name and the following screen will be shown.

AP Settings

AP Profile Name

This field specifies the name of this AP Profile.

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SSID

These buttons specify which wireless networks will use this AP Profile. You can also

select the frequencies at which each network will transmit. Please note that the Peplink

Balance does not detect weather the AP is capable of transmitting at both frequencies.

Instructions to transmit at unsupported frequencies will be ignored by the AP.

Operating Country

This drop-down menu specifies the national / regional regulations which the AP should

follow.

 If a North American region is selected, RF channels 1 to 11 will be available and

the maximum transmission power will be 26 dBm (400 mW).

 If European region is selected, RF channels 1 to 13 will be available. The

maximum transmission power will be 20 dBm (100 mW).

NOTE: Users are required to choose an option suitable to local laws and regulations.

Per FCC regulation, the country selection is not available on all models marketed in US.

All US models are fixed to US channel only.

Preferred Frequency

These buttons determine the frequency at which access points will attempt to broadcast.

This feature will only work for AP that can transmit at both 5.4GHz and 5GHz

frequencies,

Protocol

(5GHz, 2.4 GHz)

This section displays the wireless protocols which your AP are using.

Channel Bonding

(5GHz, 2.4 GHz)

This drop-down menu is only available for 802.11bgn or 802.11n protocols only.

There are three options: 20 MHz, 20/40 MHz and 40 MHz

With this feature enabled, it allows the Wi-Fi system to use two channels at once. Using

two channels improves the performance of the Wi-Fi connection

Channel

(5GHz, 2.4 GHz)

This drop-down menu selects the 802.11 channel to be utilized. Available options are

from 1 to 11, and from 1 to 13 for the country setting of North America region and Europe

region, respectively. (Channel 14 is only available when the country is selected as Japan

with protocol 802.11b.)

If Auto is set, the system would perform channel scanning based on the scheduled time

set and choose the most suitable channel automatically.

Management VLAN

This field specifies the VLAN ID to tag to management traffic, such as AP to AP-

controller communication traffic. The value is zero by default, meaning that no VLAN

tagging will be applied. NOTE: Change this value with caution as alterations may result

in loss of connection to the AP controller.

Power BoostA

With this option enabled, the AP under this profile will transmit using additional power.

Please note that using this option with several AP in close proximity will lead to increased

interference.

Output PowerA

This drop-down menu determines the power at which the AP under this profile will

broadcast. When fixed settings are selected, the AP will broadcast at the specified power

level regardless of context. When Dynamic settings are selected, the AP will adjust its

power level based on its surrounding AP in order to maximize performance.

The Dynamic: Auto setting will set the AP to do this automatically. Otherwise, the

Dynamic: Manual setting will set the AP to dynamically adjust only of instructed to do

so. If you have set Dynamic:Manual, you can go to AP > Toolbox > Auto Power Adj. to

give your AP further instructions.

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Operating ScheduleA

These buttons determine the time period at which the AP under this profile will be

activated. Clicking the Custom Schedule option will open the following diagram:

Click the desired time periods to toggle the activation state of AP under this profile.

Max number of

ClientsA

This field determines the maximum clients that can be connected to AP under this profile.

Client Signal

Strength ThresholdA

This field determines that maximum signal strength each individual client will receive.

The measuring unit is Megawatts.

Beacon RateA

This drop-down menu provides the option to send beacon in different transmit bit rate

and the bit rates are: 1Mbps, 2Mbps, 5.5Mbps, 6Mbps, 11Mbps.

Beacon IntervalA

This drop-down menu provides the option to set the time between each beacon send.

Available options are: 100ms, 250ms and 500ms.

DTIMA

This field provides the option to set the frequency for beacon to include Delivery Traffic

Indication Message, DTIM. The interval unit is measured in milliseconds.

RTS ThresholdA

This field provides the option to set the minimum packet size for the unit to send an RTS

using the RTS/CTS handshake. Setting zero would disable this feature.

Slot TimeA

This field provides the option to modify the unit wait time before it transmits. The default

value is 9μs.

ACK TimeoutA

This field provides the option to set the wait time to receive acknowledgement packet

before doing retransmission. The default value is 48μs.

Frame AggregationA

With this feature enabled, throughput will be increased by sending two or more data

frames in a single transmission.

Frame Length

This field is only available when Frame Aggregation is enabled. It specifies the frame

length for frame aggregation. By default, it is set as 50000.

A - Advanced feature, please click the button on the top right hand corner to activate.

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Web Administration Settings

Enable

Check the box to allow Peplink Balance to manage the web admin access information of

the AP.

Web Access Protocol

Thesebuttonsspecify the web access protocol used for accessing the web admin of AP.

The two available options are HTTP and HTTPS.

Management Port

This field specifies the management port used for accessing the device.

HTTP to HTTPS

Redirection

This option will be available if you have chosen HTTPS as the Web Access Protocol.

With this enabled, any HTTP access to the web admin will be redirect to HTTPS

automatically.

Admin User Name

This field specifies the administrator username of the web admin. It is set as admin by

default.

Admin Password

This field allows you to specify a new administrator password. You may also click the

Generate button and let the system generate a random password automatically.

AP Time Settings

Time Zone

Check the box to allow Peplink Balance to manage the web admin access information of

the AP.

Time Server

Thesebuttonsspecify the web access protocol used for accessing the web admin of AP.

The two available options are HTTP and HTTPS.

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22.4 Info

A comprehensive overview of your AP can be accessed by navigating to AP > Info.

AP Controller

License Limit

This field displays the maximum number of AP your Balance router can control. You can

purchase licenses to increase the number of AP you could manage.

Frequency

Underneath, there are two check boxes labeled 2.4 Ghz and 5 Ghz. Clicking either box

will toggle the display of information for that frequency.By default, the graphs display the

number of clients and data usage for both 2.4GHz and 5 GHz frequencies.

SSID

The colored boxes indicate the SSID to display information for. Clicking any colored box

will toggle the display of information for that SSID. By default, all the graphs show

information for all SSID.

No. of APs

This pie chart and table indicates how many AP are online and how many are offline.

No.of Clients

This graph displays the number of clients connected to each network at any given time.

Mouse over any line on the graph to see how many clients connected to a specific SSID

for that point in time.

Data Usage

This graph enables you to see the data usage of any SSID for any given time period.

Mouse over any line on the graph to see the data usage by each SSID for that point in

time. Use the buttons next to Zoom to select the time scale you wish to view. In addition,

you could use the sliders at the bottom to further refine your timescale.

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Events

This event log displays all activity on your AP network, down to the client level. Click View Alerts to see only alerts,

and click the More… link for additional records.

22.5 Usage

A detailed breakdown of data usage for each AP is available onAP >Status. The information is organized

by device groups as defined in section 22.3

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Usage

Device Name/Serial

Number

This field enables you to quickly find your device if you know its name or serial number.

Fill in the field to begin searching. Partial names and serial numbers are supported.

Online Status

This button toggles weather your search will include offline devices.

Managed Wireless

Devices

This table shows the detailed information on each AP, including: channel, number of

clients, upload traffic, and download traffic.Click the blue arrows on the left of the table to

expand and collapse information on each device group. You could also expand and

collapse all groups by using the buttons.

On the right of the table, you will see the following icons:

Clicking the icon, and a usage table of each client will appear:

Click the icon, and a graph displaying usage will appear:

Click any point in the graphs to display detailed usage and client information for that

device, using that SSID, at that point in time.On the Data Usage by menu, you could

choose to display the information by SSID or by AP Send/Receiverate.

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Click the icon to view a detailed event log for that particular device:

22.6 AP Status

A detailed breakdown of the status of each device is available on AP >Status. The information is

organized by device groups as defined in section 22.3

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Peplink Balance Series

AP Status

Device Name/Serial

Number

This field enables you to quickly find your device if you know its name or serial number.

Fill in the field to begin searching. Partial names and serial numbers are supported.

Online Status

This button toggles weather your search will include offline devices.

Managed Wireless

Devices

This table displays the MAC address, IP Address, firmware version, and specific

configurations of each device. Clicking the button of each device will result in

the following menu:

Here, you can edit the name and location of your AP. You can also choose the channel

to will transmit from.

You can also batch configure devices on this table by selecting the items you wish to

configure, then clicking .

After selecting your devices you wish to configure, click to

reach the following menu:

Select the pull-down menu to choose a firmware pack for the devices that you have

selected.

After selecting your devices you wish to configure, click to

reach the following menu:

Select the pull-down menu to choose an AP profile for the devices that you have

selected.

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22.7 Rogue AP

A listing of suspected Rogue devicescan be accessed by navigating to AP >Rogue AP.

Suspected Rogue Devices

Hovering over the device MAC address will result in a popup with information on how this device was detected. Click

the icons and the device will be moved to the bottom table of identified devices.

22.8 Toolbox

Additional tools for managing firmware packs, power adjustment, and channel assignment can be found

under AP >Toolbox.

Firmware Packs

This is the first menu that will appear. Here, you can manage the firmware of your AP. Clicking on will result

in information regarding each firmware pack. To receive new firmware packs, you can either press

to download new packs or you can press to manually upload a firmware pack.

Press to define which firmware pack is default.

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23 System Settings

23.1 Admin Security

There are two types of user accounts available for accessing the Web Admin:admin and user.They

represent two user levels: the admin level has full administration access, the user level is read-only. The

user level can only access the device's status information;itcannot make any changes on the device.

A web login session will be logged out automatically when it has been idle longer than the Web Session

Timeout.Before the session expires, you may click the Logout button in the Web Admin to exit the

session

0 hours 0 minutes signifies an unlimited session time. This setting should be used only in

specialsituations, as it will lower the system security level if users do not logout before closing the browser.

Default: 4 hours 0 minutes.

For security reason, after logging in to the Web Admin Interface for the first time, it is recommended to

change the administrator password.

Configuring the administration interface to be accessible only from the LAN can further improve system

security.

Administrative Settings configuration is located at:System>Admin Security

Admin Account UI

User Account UI

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Peplink Balance Series

Admin Settings

Router Name

This field allows you to define a name for this Peplink Balance unit.

By default, the Router Name is set as Balance_XXXX, where XXXX refers to the last 4

digits of the serial number of that balance unit.

Admin User Name

It is set as admin by default and is not customizable.

Admin Password

This field allows you to specify a new administrator password.

Confirm Admin

Password

This field allows you to verify and confirm the new administrator password.

Read-only User

Name

It is set as user by default and is not customizable.

User Password

This field allows you to specify a new user password. Once the user password is set, the

feature of read-only user will be enabled.

Confirm User

Password

This field allows you to verify and confirm the new user password.

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Web Session

Timeout

This field specifies the number of hours and minutes that a web session can remain idle

before the Balance terminatesits access to the Web Admin Interface.

By default, it is set to4 hours.

Authentication by

RADIUS

With this box is checked,the Web Admin will authenticate using an external RADIUS server.

Authenticated users are treated as either "admin" with full read-write permission or “user”

with read-only access.Local "admin" and "user" accounts will be disabled. When the device

is not able to communicate with the external RADIUS server, local accounts will be enabled

again for emergency access.

Additional authentication options will be available once this box is checked.

Auth Protocol

This specifies the authentication protocol used. Available options are MS-CHAP v2 and

PAP.

Auth Server

This specifies the access address of the external RADIUS server.

Auth Server

Secret

This field is meant for the secret key for accessing the RADIUS server.

Auth Timeout

This option specifies the time value for authentication timeout.

Accounting Server

This specifies the access address of the external Accounting server.

Accounting Server

Secret

This field is meant for the secret key for accessing the Accounting server.

Network

Connection

This option is for specifying the network connection to be used for authentication. Users can

choose from LAN, WAN and VPN connections.

CLI SSH &

Console

The CLI (Command Line Interface) can be accessed via SSH. It can also be accessed from

the serial console port for Peplink Balance 305, 380, 580, 710, 1350 and 2500. This field

enables CLI support.

For additional information regarding CLI, please refer to section 22.5 of this manual

CLI SSH Port

This field determines the port on which clients can access CLI SSH

CLI SSH Access

This menu allows you to choose between granting access to LAN and WAN clients, or to

LAN clients only.

Security

This option is for specifying the protocol(s) through which the Web Admin Interface can be

accessible:

 HTTP

 HTTPS

HTTP/HTTPS

Web Admin Port

These fields are for specifying the port number at which the Web Admin Interface can be

accessible.

Web Admin

Access

This option is for specifying the network interfaces through which the Web Admin Interface

can be accessible:

 LAN only

 LAN/WAN

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If LAN/WAN is chosen, the WAN Connection Access Settings form will be displayed.

WAN Connection Access Settings

Allowed Source IP

Subnets

This field allows you to restrict the ability to access web admin toonly defined IP subnets.

 Any - Allow web admin accesses from anywhere, without IP address restrictions.

 Allow access from the following IP subnets only - Restrictsthe ability to access

web admin to only defined IP subnets. When this is chosen, a text input area will

appear beneath:

Enter your allowed IP subnet addresses into this text area. Each IP subnet must be in the

form of w.x.y.z/m. w.x.y.z representsan IP address (e.g. 192.168.0.0), andm represents the

subnet mask in CIDR format, which is between 0 and 32 inclusively. For example:

192.168.0.0/24

To define multiple subnets, separate each IP subnet one in a line. For example:

192.168.0.0/24

10.8.0.0/16

Allowed WAN IP

Address(es)

This is to choose which WAN IP address(es) the web server should listen on.

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Firmware

The firmware of Peplink Balance is upgradeable through the Web Admin Interface.

Firmware upgrade functionality is located at:System>Firmware

There are two ways to upgrade the unit.The first method is through an online download,the system

canDownload and Upgradeover the Internet.The second method is to upload a firmware file manually.

To perform an online download, click on the Check for Firmware button.The Peplink Balance will check

online for new firmware. If new firmware is available, the Peplink Balance will automatically download the

firmware.The rest of the upgrade process will be automatically initiated.

You may also download a firmware image from the Peplink website and update the unit manually.To

update using a firmware image, click Browse…to select the firmware file from the local computer, and

thenclick Manual Upgradeto send the firmware to the Peplink Balance. It will then automatically initiate

the firmware upgrade process.

Please note that all Peplink devices are can store two different firmware versions in two different

partitions. A firmware upgrade will always replace the inactive partition. If you want to keep the inactive

firmware, you can simply reboot your device with the inactive firmware and then perform the firmware

upgrade.

Firmware Upgrade Status for Peplink Balance 20, 30, 30 LTE, 210 and 310

Status LED Information during firmware upgrade:

 OFF – Firmware upgrade in progress (DO NOT disconnect power.)

 Red –Unit is rebooting

 Green –Firmware upgrade successfully completed

Important Note

The firmware upgrade process may not necessarily preserve the previous configuration, and the behavior varies on

a case-by-case basis. Consult the Release Notes for the particular firmware version before installing.

Do not disconnect the power during firmware upgrade process.

Do not attempt to upload a non-firmware file, or a firmware file that is not supported, by Peplink.

Upgrading Peplink Balance with an invalid firmware file will damage the unit, and may void the warranty.

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23.3 Time

The Time Server functionality enables the system clock of Peplink Balance to be synchronized with a

specified Time Server.

The settings for Time Server configuration are located at:System > Time

Time Server Settings

Time Zone

This specifies the time zone (along with the corresponding Daylight Savings Time scheme)

in which Peplink Balance operates.

The Time Zone value affects the time stamps in the Event Log of Peplink Balance and E-

mail notifications.

Checked the box Show all to show all time zone options.

Time Server

This setting specifies the NTP network time server to be utilized by Peplink Balance.

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23.4 Email Notification

The Email Notification functionality of Peplink Balance provides a System Administrator with up to date

information on network status.

The settings for configuring Email Notification are found at: System> Email Notification

Email Notification Settings

Email Notification

This setting specifies whether or not to enable Email Notification.

If the box Enable is checked, then the Peplink Balance will sendemail messages to

theSystem Administrators when the WAN status changes, or when new firmware is

available.

If the box Enable is not checked, Email Notification is disabled and the Peplink Balance will

not send email messages.

SMTP Server

This setting specifies the SMTP server to be used for sending email. If the Server requires

authentication, check the box Require authentication.

SSL Encryption

Check the box to enable SMTPS. When the box is checked, the next field SMTP Port will

be changed to 465 automatically.

SMTP Port

This field is for specifying the SMTP Port number.

By default, this is set to 25; when the SSL Encryption box is checked, the default port

number will be set to 465.

You may customize the port number by editing this field. Click the button Default to restore

the number to its default setting.

SMTP User Name /

Password

This setting specifies the SMTP username and password while sending email. These

options are shown only if the Require authentication check box is checked in the SMTP

Server setting.

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Confirm SMTP

Password

This field allows you to verify and confirm the new administrator password.

Sender’s Email

Address

This setting specifies the email address which the Peplink Balance will use to send its

reports.

Recipient’s Email

Address

This setting specifies the email address(es) to which the Peplink Balance will send email

notifications. For multiple recipients, separate each email using the enter key.

After you have completed the settings, you can click the Test Email Notificationbutton to test the

settings before saving it. After it is clicked, you will see this screen to confirm the settings:

ClickYes to confirm. In a few seconds, you will see a message with detailed test results.

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23.5 Event Log

The Event Log functionality enables event logging at a specified remote Syslog server.The settings for

configuring Remote System Log are found at: System>Event Log

Remote Syslog Settings

Remote Syslog

This setting specifies whether or not to log events at the specified remote Syslog server.

Remote Syslog

Host

This setting specifies the IP address or hostname of the remote Syslog server.

Push Events

The Peplink Balance can also send push notifications to mobile devices that have our

Mobile Router Utility installed. Click the square to activate this feature.

For more information regarding the Router Utility, please go to:

www.peplink.com/products/router-utility

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23.6 SNMP

SNMPor Simple Network Management Protocolis an open standard that can be used to collect

information about the Peplink Balance unit.

SNMP configuration is located at:System> SNMP

SNMP Settings

SNMP Device

Name

This field shows the router name defined in System > Admin Security.

SNMP Port

This option specifies the port which SNMP used. The default port is set as 161.

SNMPv1

This option allows you to enable SNMP version 1.

SNMPv2

This option allows you to enable SNMP version 2.

SNMPv3

This option allows you to enable SNMP version 3.

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To add a community for either SNMPv1 or SNMPv2, click theAdd SNMP Communitybutton in the

Community Nametable, upon which the following screen is displayed:

SNMP Community Settings

Community Name

This setting specifies the SNMP Community Name.

Allowed Source

Subnet Address

This setting specifies a subnet from which access to the SNMP server is allowed.

Enter subnet address here (e.g. 192.168.1.0) and select the appropriate subnet mask.

To define a user name for SNMPv3, click Add SNMP Userin the SNMPv3 User Nametable, upon which

the following screen is displayed:

SNMPv3 User Settings

User Name

This setting specifies a user name to be used in SNMPv3.

Authentication

Protocol

This setting specifies via a drop-down menu the one of the following valid

authentication protocols:

 NONE

 MD5

 SHA

When MD5 or SHA is selected, an entry field will appear for the password.

Privacy Protocol

This setting specifies via a drop-down menu the one of the following valid privacy

protocols:

 NONE

 DES

When MD5 or SHA is selected, an entry field will appear for the password.

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23.7 InControl

InControl is a cloud based service which allows you to manage all of your Peplink and Pepwave devices

with one unified system. With it, you can generate reports, gather statistics, and configure your devices

automatically. All of this is now possible with InControl.

When this check box is checked, the device's status information will be sent to the Peplink InControl

system. This device's usage data and configuration will be sent to the system if you enable the features in

the system.

You can sign up for an InControl account at https://incontrol2.peplink.com/. You can register your devices

under the account, monitor their status, see their usage reports and receive offline notifications.

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23.8 Configuration

Backing up the Peplink Balance settings immediately after the successful completion of the initial setup is

strongly recommended.

The functionality to download and upload Peplink Balance settings is found at:

System> Configuration

Configuration

Restore

Configuration to

Factory Settings

The Restore Factory Settings button is to reset the configuration to the factory default

settings. After clicking the button, you will need to click the Apply Changes button on the

top right corner to make the settings effective.

Downloading

Active

Configurations

The purpose of the Download button is to backup the current active settings. Click

Download and save the configuration file.

Uploading

Configurations

To restore or change settings based on a configuration file, click Choose File to locate the

configuration file on the local computer, and then click Upload.

The new settings can then be applied by clicking the Apply Changes button on the page

header, or you can cancel the procedure by pressing discard on the Main page of Web

Admin Interface.

Uploading

Configuration from

High Availability

Pair

(Available on Peplink Balance 210+)

In a High Availability (HA) configuration, the Balance unit can quickly load the configuration

of its HA counterpart. To do so, click the Upload button.

After loading the settings, configure the LAN IP address of the Peplink Balance unit to be

different from the HA counterpart.

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23.9 Feature Add-ons

Some balance models have features that could be activated upon purchase. Once the purchase is

complete, you will receive an Activation Key. Enter the key on the Activation Key field, click Activate,

and then click Apply Changes.

23.10 Reboot

This page provides a Reboot button for restarting the system.

For maximum reliability, the Peplink Balance series can equip with two copies of firmware; each copy a

different version. You can select the firmware version you would like to reboot the device with.

The firmware marked with (Running) is the current system boot up firmware.

Please note that a firmware upgrade will always replace the inactive firmware partition.

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24 Tools

24.1 Ping

The Ping Test tool in the Peplink Balance performs Pings through a specified Ethernet interface or a

SpeedFusionTM VPN connection. You can specify the number of pings in the fieldNumber of timesto a

maximum number of 10 times, and Packet Size can be specified in the fieldPacket Size to a maximum of

1472 bytes.

The Ping utility is located at System> Tools > Ping, illustrated as follows:

Tip

A System Administrator can use the Ping utility to manually check the connectivity of a particular LAN/WAN

connection.

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24.2 Traceroute Test

The Traceroute Test tool traces the routing path to the destination through a particular Ethernet interface

or a SpeedFusionTMconnection. The Traceroute Test utility is located at System> Tools >Traceroute.

Tip

A System Administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN connection.

24.3 PepVPN Test

(Available on Peplink Balance 210+)

The PepVPN Test tool can help to test the throughput between different VPN peers.

You can define the Test Type,Direction, and Duration of the test, and press Go!to perform the

throughput test.The VPN Test utility is located at System > Tools >PepVPN Testillustrated as follows:

24.4 PepVPN Analyzer

The bandwidthbonding feature of PepVPN occurs when multiple WAN lines from one end merge with

multiple WAN lines from the other end. For this to happen, each WAN line needs to form a connection

with all the WAN lines on the opposite end. The function of the PepVPN Analyzer is to report the

throughput, packet loss, and latency of all possible combinations of connections.

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This feature is located in System > PepVPN Analyzer.To utilize this feature, simply choose your profile

from the drop-down menu and clickGo!

24.5 CLI (Command Line Interface Support)

The serial console connector with the Peplink Balance 305, 380 HW rev 5, Peplink Balance 580, Peplink

Balance 710 HW rev 2, Peplink Balance 1350 and Peplink Balance 2500 is RJ-45.To access the serial

console port, prepare a RJ-45 to DB-9 console cable. Connect the RJ-45 end to the unit's console port

and the DB-9 end to a terminal's serial port. The port setting will be 115200,8N1.

The serial console connector with the Peplink Balance 305, 380 HW rev 1 to 4, Peplink Balance 710 HW

rev 1 is DB-9 male connector. To access the serial console port, connect a null modem cable with a DB-9

connector on both ends to a terminal with the port setting of 115200,8N1.

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25 Status

25.1 Device

System information is located at Status>Device:

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System Information

Router Name

This is the name specified in the field Router Name located in System > Admin Security.

Model

This shows the model name and number of this device.

Hardware Revision

This shows the hardware version of this device.

Serial Number

This shows the serial number of this device.

Firmware

This shows the firmware version this device is currently running.

Uptime

This shows the length of time since the device has been rebooted.

System Time

This shows the current system time.

Diagnostic Report

The Download button is for exporting a diagnostic report file required for system

investigation.

The second table shows the MAC address of each LAN/WAN interface connected.

Important Note

If you encounter issues and would like to contact Peplink Support Team (http://www.peplink.com/contact/), please

download the diagnostic report file and attach it along with a description of your encountered issue.

In firmware 5.1 or before, Diagnostic Report file can be obtain at System > Reboot

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25.2 Active Sessions

Information on Active Sessions is at: Status > Active Sessions> Overview

This screen displays the number of sessions initiated by each application. Click on each Service to obtain

additional information. This screen also indicates the number of sessions initiated by each WAN port.

Finally, you can see which clients are initiating the most sessions.

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In addition, you can also perform a filtered search for specific sessions. You can filter by subnet, port,

protocol, and interface. To perform a search, navigate to: Status > Active Sessions> Search

This Active Sessions section displays the active inbound / outbound sessions of each WAN connection

on Peplink Balance.

A filter is available to help sort out the active session information.Enter a keyword in the field or check one

of the WAN connection boxes for filtering.

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25.3 Client List

The client list table is located at Status > Client List.It lists DHCP and online client IP addresses: their

Name (retrieved from DHCP reservation table or defined by users), their current Download and Upload

rate and the MAC address.

Clients can be imported into the DHCP Reservation table by clicking the button on the right-most

column. Further update the record after the import by going to Network > LAN.

If PPTP Server in section 21.2,SpeedFusionTM in section12.1, or AP Controller in section 17is enabled,

you may see the corresponding connection name listed in the Namefield.

25.4 WINS Client

The WINS client list table is located at Status >WINS Client.

It lists the IP addresses and Names of WINS clients. This option will only be available when you have

enabled the WINS Server in section 0.Name of clients retrieved will be automatically matched into Client

List in the previous section.Click the button Flush All to flush all WINS client records.

25.5 SpeedFusionTMStatus

This is a page showing the current status of SpeedFusionTM, located at: Status >SpeedFusionTM

Details about SpeedFusionTMconnection peers would be shown as below.

You can simply click on the corresponding peer name to explore the WAN connection(s) status and

subnet information of each VPN peer.

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25.6 Event Log

Event Loginformation is located at: Status>Event Log

25.6.1 Device Event Log

The log section displays a list of events that has taken place on the Peplink Balance unit.Click the

Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100,

or allto show the corresponding number of events in the log.

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25.6.2 IPsec Event Log

This section displays a list of events that has taken place within an IPsec VPN connection. Check the box

next to Auto Refresh and the log will be refreshed automatically.

For an AP event Log, navigate to: AP > Info

25.7 Bandwidth

This section shows the bandwidth usage statistics, located at: Status >Bandwidth.

Bandwidth usage at the LAN while the device is switched off (e.g. LAN Bypass) are neither recorded nor

shown.

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25.7.1 Real-Time

The Data transferred since installationtable indicates how much network traffic has been processed by

the device since first bootup.The Data transferred since last reboot table indicates how much network

traffic has been processed by the device since the last bootup.

Click the Show Detailslink on the top right hand corner of each table, anda breakdown of the data

transferred will be shown.The check box Stacked below the data transferred graph can be checked to

show the aggregated transferred rate of both traffic directions.

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25.7.2 Hourly

This page shows the hourly bandwidth usage for all WAN connections, with the option of viewing each

individual connection.

Select the desired connection to check from the drop down menu.

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25.7.3 Daily

This page shows the daily bandwidth usage for all WAN connections, with the option of viewing each

individual connection.

Select the connection to check from the drop down menu.If you have enabled theBandwidth

Monitoringfeature as shown in section 11.4, the Current Billing Cycletable for that WAN connection will

be displayed.

Click ona date to view the client bandwidth usage of that specific date. This feature is not available if you

have selected to view the bandwidth usage of only a particular WAN connection.

The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB).

Status

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Click on a specific date to receivea breakdown of all client usage for that date.

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25.7.4 Monthly

This page shows the monthly bandwidth usage for each WAN connection.

If you have enabled Bandwidth Monitoringfeature as shown in section11.4, you can check the usage of

each particular connection and view the information byBilling Cycle or byCalendar Month.

Click the first two rows to view the client bandwidth usage on the last two months.This feature is not

available if you have chosen to view the bandwidth of an individual WAN connection.

The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte(GB).

Click on a specific month to receive a breakdown of all client usage for that month.

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Appendix A. Restoration of Factory Defaults

To restore the factory default settings on a Peplink Balance unit, perform the following:

For Balance 20/30/30 LTE/210/310:

1. Locate the reset button on the Peplink Balance unit.

2. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit

reboots itself.

For Balance 305/380/580/710/1350/2500:

 Use the buttons on front panel to control the LCD menu to go to Maintenance>Factory Defaults,

and then choose Yes to confirm.

Afterwards, the factory default settings will be restored.

Important Note

All user settings will be lost after restoring the factory default settings.

Regular backup of configuration parameters is strongly recommended.

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Appendix B. Routing under DHCP, Static IP, and PPPoE

The information in this appendix applies only to situations where the Peplink Balance operates a WAN

connection under DHCP, Static IP, and PPPoE.

B.1 Routing via Network Address Translation (NAT)

When the Peplink Balance is operating under NAT mode, the source IP addresses of outgoing IP packets

are translated to the WAN IP address of Peplink Balance. With NAT, all LAN devices share the same

WAN IP address to access the Internet (i.e. the WAN IP address of Peplink Balance).

Operating the Peplink Balance in NAT mode requires only one WAN (Internet) IP address.In addition,

operating in NAT mode also has security advantages because LAN devices are hidden behind the

Peplink Balance.They are not directly accessible from the Internet, and, hence, less vulnerable to attacks.

The following figure shows the packet flow in NAT mode:

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B.2 Routing via IP Forwarding

When Peplink Balance is operating under IP Forwarding mode, the IP addresses of IP packets are

unchanged; Peplink Balance forwards both inbound and outbound IP packets without changing their IP

addresses.

The following figure shows the packet flow in IP Forwarding mode:

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Peplink Balance Series

Appendix C. Case Studies

C.1 Performance Optimization

C.1.1 Scenario

In this scenario, email and web browsing are the two main Internet services used by the LAN users.

The mail server is external to the network. The connections are ADSL (WAN1, with slow uplink and fast

downlink) and Metro Ethernet (WAN2, symmetric).

C.1.2 Solution

For optimal performance with this configuration, individually set the WAN load balance according to the

characteristics of each service.

 Web browsing mainly downloads data; sending e-mails mainly consumes upload bandwidth.

 Both connectionsoffer good download speeds; WAN2 offers good upload speeds.

 Define WAN1 and WAN2's inbound and outbound bandwidths to be 3M/512k and 4M/4M

respectively. This will ensure that outbound traffic is more likely to be routed through WAN2.

 For HTTP, set the weight to 3:4.

 For SMTP, set the weight to 1:8, such that users will have a greater chance to be routed via

WAN2 when sending e-mail.

C.1.3 Settings

1. Add a new outbound traffic rule for HTTP.

2. Add a new outbound traffic rule for SMTP.

In general, to add a new outbound traffic rule, navigate toNetwork> Outbound Policy:

Click Add Rule to

add a new load

distribution rule.

Click here and Select Managed

by Custom Rules

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Settings for HTTP:

Settings for SMTP:

Set the weight of

WAN1 and WAN2 for

HTTP to 3 and 4,

respectively

Set the weight of

WAN1 and WAN2

for SMTP to 1 and

8, respectively

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C.2 Maintaining the Same IP Address throughout a Session

C.2.1 Scenario

Some IP address sensitive web sites (for example, Internet banking) use both client IP address and

cookie matching for session identification.Since load balancing uses different IP addresses, the session is

dropped when a mismatching IP is detected resulting in frequent interruptions while visiting such sites.

C.2.2 Solution

Make use of the Persistency functionality of Peplink Balance. With Persistence configuredand the

ByDestinationoption selected, the Peplink Balance will usea consistent WAN connection for source-

destination pairs of IP addresses,preventing sessions from being dropped.

With Persistence is configured and the option By Sourceis selected, Peplink Balance uses a consistent

WAN connection for same source IP addresses. This option offers higher application compatibility,but

may inhibit the load balancing function unless there are many clients using the internet.

C.2.3 Settings

Set persistence in:

Network> Outbound Policy

Click Add Rule, select HTTP(TCP port 80) for web service, and select Persistence. Click Save and then

Click Apply Changes on the top right corner to complete the process.

Tip

A network administrator can use the Traceroute utility to manually analyze the connection path of a particular WAN

connection.

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C.3 Bypassing the Firewall to Access Hosts on LAN

C.3.1 Scenario

There are times when remote access to computers on the LAN is desirable; for example, when hosting

web sites, online businesses and FTP download and upload areas, etc.

In such cases, it may be appropriate to create an inbound NAT mapping for the network to allow some

hosts on the LAN to be accessible from outside of the firewall.

C.3.2 Solution

The Web Admin Interface can be used to add an inbound NAT mapping to a host and to bind the host to

the WAN connection(s) of your choice. To begin, navigate to Network>NAT Mappings> AddNAT Rule

In this example, the host with an IP address of 192.168.1.102 is bound to 211.123.123.100 of WAN1:

Click Apply Changes on the top right corner to complete the process.

USER MANUAL

Peplink Balance Series

C.4 Inbound Access Restriction

C.4.1 Scenario

A firewall is required in order to protect the network from potential hacker attacks and other Internet

security threats.

C.4.2 Solution

Firewall functionality is builtinto the Peplink Balance. By default, inbound access is unrestricted. Enabling

a basic level of protection involves setting up firewall rules.

For example, in order to protect your private network from external access, you can set up a firewall rule

between the Internet and yourprivate network.To do so,navigate to Network > Access Rules. Then click

the Add Rulebutton in theInbound Firewall Rulestableand change the settings according to the

following screenshot:

After the fields have been entered as in the screenshot, click Save to add the rule.

Afterwards, change the default inbound rule toDeny by clicking thedefaultrule in the Inbound Firewall

Rulestable.Click Apply Changes on the top right corner to complete the process.

USER MANUAL

Peplink Balance Series

C.5 Outbound Access Restriction

C.5.1 Scenario

For security reasons, it may be appropriate to restrict outbound access. For example, you may want to

prevent LAN usersfrom usingftp to transfer files to and from the Internet.

This can easily be achieved by setting up an outbound firewall rule with Peplink Balance.

C.5.2 Solution

To setup a firewall between Internet and private network for outbound access, navigate to Network >

Access Rules. Afterwards, click the Add Rulebutton in the Outbound Firewall Rulestable, and then

follow the settings according the screenshot:

After the fields have been entered as in the screenshot, click Save to add the rule. Click Apply Changes

on the top right corner to complete the process.

USER MANUAL

Peplink Balance Series

Appendix D. Troubleshooting

Problem 1

Outbound load is only distributed over one WAN connection.

Solution

Outbound load balancing can only be distributetraffic evenly between available WAN connections if many

outbound connections are made. If there is only one user on the LAN and only one download session is

made from his/her browser, the WAN connections cannot be fully utilized.

For a single user, download management applications are recommended.The applications can split a file

into pieces and download the pieces simultaneously. Examples include:DownThemAll(Firefox Extension),

iGetter (Mac), etc.

If the outbound traffic is going across the SpeedFusionTM tunnel, (i.e. transferring a file to a VPN peer)the

bandwidth of all WAN connections will be bonded. In this case, all bandwidth will be utilized and a file will

be transferred across all available WAN connections.

For additional details, please refer to this FAQ:

http://www.peplink.com/knowledgebase/maximizing-your-wan-connections-without-speedfusion/

Problem 2

I am using a download manager program (e.g. Download Accelerator Plus,DownThemAll etc.) now. Why

is the download speed still only that of a single link?

Solution

First, check whether allWAN connections are up.

Second, ensure your download manager application has split the file into 3 parts or more.

It is also possible that all of 2 or even 3 download sessions were being distributed to the same link by

chance.

Problem 3

I am using some websites to lookup my public IP address, e.g. www.whatismyip.com.WhenIkeep

pressing the browser's Refresh button, the server almost always returns the same address.The IP

address supposed to be changing for every refresh

Solution

The web server has enabled the Keep Alive function, which ensures that you use the same TCP session

to query the server.

Try to test with a web site that does not enable Keep Alive.

For example, tryhttp://private.dnsstuff.com/tools/aboutyou.ch(This third-party web site is provided only for

reference.Peplink has no association with the site and does not guarantee the site's validity or availability.)

Problem 4

What can I do if I suspect a problem on my LAN connection?

Solution

You can test the LAN connection using Ping.

For example, if you are using DOS/Windows, at the Command Prompt, type:

ping 192.168.1.1

This pingsthe Peplink Balance device (provided that Peplink Balance device’s IP is 192.168.1.1) to test

whether the connection to Peplink Balance is OK.

USER MANUAL

Peplink Balance Series

Problem 5

What can I do if I suspect a problem on my Internet/WAN connection?

Solution

You can test the WAN connection by Ping, which is similar to problem 4.

As we want to isolate the problems from the LAN, Ping will be performed from Peplink Balance. By using

the Ping/Tracerouteunder the tab Status of the Peplink Balance, you may able to find out the source of

problem.

Problem 6

When I upload files to a server via ftp, the transfer stalls after a few kilobytes of data are sent.What

should I do?

Solution

The Maximum Transmission Unit (MTU) or MSS setting may need to be adjusted.

By default, the MTU is set at 1440. Choose Auto for all of your WAN connections. If that does not solve

the problem, you can try the MTU 1492 if a connection is a DSL. If problem still persists, change the size

to progressive smaller values until your problem is resolved (e.g. 1462, 1440, 1420, 1400, etc).

USER MANUAL

Peplink Balance Series

Appendix E. Product Specifications

E.1 Peplink Balance 20, 30 and 30 LTE

Routing

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Outbound Link Load Balance

Device Management

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 IPsec (Network-to-Network)

 Compatible with IPsec and PPTP VPNPassthrough

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Intrusion Detection System

Physical Interface

 Two (Balance 20) / Three (Balance 30, 30 LTE) RJ-45 for an IEEE 802.3u 10/100/1000M WAN

 Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN

Power Specification

 DC Input 9-16V

Operating Environment

 Kensington Lock Interface

 Temperature: 0°C - 55°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.2 Peplink Balance 210 and 310

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

Device Management

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface (Balance 210 Hardware Revision 2)

 Two RJ-45 for an IEEE 802.3u 10/100/1000M WAN

 Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN

Physical Interface (Balance 310 Hardware Revision 2)

 Three RJ-45 for an IEEE 802.3u 10/100/1000M WAN

 Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN

Power Specification

 DC Input 9-16V

Operating Environment

 Temperature: 0°C - 65°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.3 Peplink Balance 380

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface (Balance 380 Hardware Revision 5)

 Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN

 One RJ-45 Console / Serial Port

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.4 Peplink Balance 305

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface

 Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN

 One RJ-45 Console / Serial Port

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.5 Peplink Balance 380

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface (Balance 380 Hardware Revision 5)

 Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN

 One RJ-45 Console / Serial Port

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.6 Peplink Balance 580

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface

 FiveRJ-45 for an IEEE 802.3ab 10/100M/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN

 One RJ-45 Console / Serial (modem / TA) Port

 LAN Bypass from WAN5 to LAN

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.7 Peplink Balance 710

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface

 Seven RJ-45 for an IEEE 802.3ab 10/100/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100/1000M LAN

 One RJ-45 Console / Serial Port

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.8 Peplink Balance 1350

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface

 ThirteenRJ-45 for an IEEE 802.3ab 10/100/1000M WAN

 One RJ-45 for an IEEE 802.3ab 10/100/1000M LAN

 One RJ-45 Console / Serial (modem / TA) Port

 LAN Bypass from WAN1 to LAN

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

E.9 Peplink Balance 2500

Routing

 Drop-in Mode and NAT

 Flexible Custom Outbound Routing Policy

WAN Support

 DHCP, PPPoE and Static IP

 Inbound and Outbound Link Load Balance

DeviceManagement

 Wizard & Menu Driven Web Management Interface over HTTP / HTTPS

 Remote Reporting and Management

 Bandwidth Usage Monitor

 Configurations Upload and Download

Internet Access Sharing

 SUA (Single User Account) / Multi-to-Multi NAT

 NAT supports PAT (Port Address Translation)

Security

 PPTP VPN Server

 IPsec (Network-to-Network)

 Rules-based Stateful Firewall, with IP, Protocol, and Port filtering

 Bandwidth Bonding SpeedFusionTM

 VPN Encryption: 256-bit AES

 Intrusion Detection System

Physical Interface

 Twelve RJ-45 for an IEEE 802.3ab 10/100/1000M WAN

 Eight RJ-45 for an IEEE 802.3ab 10/100/1000M LAN /Two SFP+ for an IEEE 802.3ae 10G LAN

 One RJ-45 Console / Serial Port

Power Specification

 AC input 100-240V

Operating Environment

 Temperature: 0°C - 40°C

 Humidity: 10% - 90% (non-condensing)

USER MANUAL

Peplink Balance Series

Appendix F. Declaration

1. CAUTION:

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

2. Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

3. Radiation Exposure Statement (for Balance One):

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 22cm between the radiator &

your body.

Note: The country code selection is for non-US model only and is not available to all US model. Per FCC

regulation, all WiFi product marketed in US must fixed to US operation channels only.

Contact Address:

United States Office

800 West El Camino Real,

Mountain View

CA 94040

United States

Tel: +1 (650) 450 9668

Fax: +1 (866) 625 4664

Hong Kong Office

A5, 5/F, HK Spinners

Industrial Building, Phase 6,

481 Castle Peak Road,

Cheung Sha Wan, Hong

Kong

Tel: +852 2990 7600

Fax: +852 3007 0588

Italy Office

Via Sismondi 50/3

20133 Milan

Italy

Tel: +39 02 8986 6852

Saudi Arabia Office

3/F, Saudi Business Center,

Jeddah,

Saudi Arabia

Tel: +39 02 8986 6852

Sales

http://www.peplink.com/contact/sales/

Support

http://www.peplink.com/contact/

Certified Peplink Partner

http://www.peplink.com/partners/chann

el-partner-program/

Difficulties when configuring the device?

Visit our YouTube Channel!

http://www.youtube.com/PeplinkChannel

Want to know more about us?

Add us on Facebook!

http://www.facebook.com/peplink

What are we doing at the moment?

http://twitter.com/Peplink

Anything want to share with everyone?

Discuss on Peplink Forum!

http://forum.peplink.com

South Africa Office

Unit 24, Cambridge Office

Park,5 Bauhinia Street,

Highveld, Centurion,

South Africa

Tel: +27 12 665 5829

Pismolabs Technology P1805 Pepwave / Peplink / Pismo Wireless Product User Manual Peplink Balance

Pismo Labs Technology Limited Pepwave / Peplink / Pismo Wireless Product Peplink Balance

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