Plantronics C460 1.9GHz Cordless Phone User Manual

Plantronics Inc 1.9GHz Cordless Phone Users Manual

Users Manual

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Date Submitted2008-10-20 00:00:00
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User Guide
6.0 DECT
Amplified Cordless Telephone
Featuring Clarity® PowerTM Technology
C460
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introduction
Thank you for purchasing the Clarity C460 DECT 6.0
amplified cordless telephone. Using our patented Clarity
Power, the C460 offers amplified sound with advanced
frequency shaping to provide a loud and clear telephone
conversation at the highest quality. In addition, this
phone has many features including a digital answering
machine and speakerphone.
This User Guide and Quick Start Guide will provide you
with the information you need to user your new C460
effectively, easily, and safely. Read this guide thoroughly
before using this telephone. Keep the guide near the
phone for easy reference.
table of contents
Safety Instructions .....................................................................4
Features.........................................................................................7
Contents and Parts List ............................................................8
Quick Reference Guide
Telephone Base Features.........................................................9
Answering Machine Features.................................................10
Handset Features................................................................... 11
Menu Screen Features...........................................................12			
How to connect the telephone.............................................13
Installation
Basic Steps..............................................................................14
Battery....................................................................................14
Mounting.................................................................................14
Telephone Operations
Basics......................................................................................18																																					
Answering Machine................................................................18
Intercom.................................................................................21
Menu Operations
Caller ID.................................................................................23
Menu.......................................................................................23
Phonebook.............................................................................23
Setup.......................................................................................24
Sounds....................................................................................27
Alerts......................................................................................28
Call Log...................................................................................29
Troubleshooting. .......................................................................31
FCC Requirements and Regulations. ...................................33
Warranty and Service..............................................................36
safety instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instruc-		
tions marked on the telephone.
3. Do not use this telephone near
a bath tub, wash basin, kitchen
sink or laundry tub, in a wet 		
basement, near a swimming pool
or anywhere else there is water.
4. Avoid using a telephone (other
than a cordless type) during a
storm. There may be a remote risk
of electrical shock from lightning.
5. Do not use the telephone to report
a gas leak in the vicinity of the leak.
6. Unplug this telephone from the wall
outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners
on the telephone. Use a damp cloth
for cleaning.
7. Place this telephone on a stable		
surface. Serious damage and/
or injury may result if the
telephone falls.
8. Do not cover the slots and
openings on this telephone. This
telephone should never be placed
near or over a radiator or heat
register. This telephone should
not be placed in a built-in installation
unless proper ventilation is provided.
9. Operate this telephone using the
electrical voltage as stated on 		
the base unit or in the owner’s 		
manual. If you are not sure of the
voltage in your home, consult your
dealer or local power company.
10. Do not place anything on the
power cord. Install the telephone
where no one will step or trip on
the cord.
11. Do not overload wall outlets or
extension cords as this can increase
the risk of fire or electrical shock.
12. Never push any objects through
the slots in the telephone. They can
touch dangerous voltage points or
short out parts that could result in
a risk of fire or electrical shock. 		
Never spill liquid of any kind on
the telephone.
13. To reduce the risk of electrical 		
shock, do not take this phone apart.
Opening or removing covers may
expose you to dangerous voltages
or other risks. Incorrect reassembly
can cause electric shock when the
appliance is subsequently used.
14. Unplug this product from the wall
outlet and refer servicing to the
manufacturer under the following
conditions:
A. When the power supply cord
		 or plug is frayed or damaged.
B. If liquid has been spilled into
		 the product.
C. If the telephone has been 		
		 exposed to rain or water.
D.
If the telephone does not
operate normally by following
the operating instructions.
Adjust only those controls that
are covered by the operating
instructions. Improper adjustment may require extensive
work by a qualified technician
to restore the telephone to 		
normal operation.
safety instructions
E. If the telephone has been 		
		 dropped or the case has 		
		 been damaged.
1. Set the volume control in a low
position and then adjust the 		
volume to a comfortable level.
F. If the telephone exhibits a 		
		 distinct change in performance.
2. Limit the amount of time you use
the handset at high volume.
15. Never install telephone wiring 		
during a lightning storm.
3. Avoid turning up the volume to
block out noisy surroundings.
16. Never install telephone jacks in wet
locations unless the jack is specifically designed for wet locations.
CHILDREN: Never allow children to
play with the product – small parts may
be a choking hazard and the amplified
volume may cause hearing damage.
17. Never touch uninsulated telephone
wires or terminals unless the telephone line has been disconnected
at the network interface.
18. Use caution when installing or 		
modifying telephone lines.
19. Use only the power cord and 		
batteries indicated in the manual.
Do not dispose of batteries in a
fire. They may explode. Check with
local codes for possible special 		
disposal instructions.
20. Plug the AC adaptor into the outlet
that is nearest and most accessible
to the telephone.
Exposure to high volume sound levels
may damage your hearing. Although
there is no single volume setting that
is appropriate for everyone, you should
always use the handset with the volume
set at moderate levels and avoid prolonged exposure to high volume sound
levels. The louder the volume, the less
time is required before your hearing
could be affected. If you experience
hearing discomfort, you should stop
using the handset. To protect your
hearing, some hearing experts suggest
that you:
Safety Instructions
For Batteries
Caution: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according
to the instructions.
1. Use only the approved battery
pack in the handset of your
cordless phone.
For Handset Unit:
3.6V 600mAh Ni-MH AAA 		
GPI International Ltd.: 		
GP60AAAH3BMJ
Sanik Battery Co. Ltd.: 		
3SNAAA60HSJI
2. Do not dispose of the battery in a
fire as it may explode. Check with
local codes for possible special 		
disposal instructions.
3. Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause damage to the eyes and
skin. It may be toxic if swallowed.
safety instructions
4. Exercise care in handling batteries
in order not to short the battery
with conducting materials such as
rings, bracelets and keys. The
battery or conduction material
may over-heat and cause burns.
5. Charge the battery (ies) provided
with or identified for use with this
product only in accordance with the
instructions and limitations specified
in this manual.
6. Observe proper polarity orientation between the battery pack 		
and the battery charger.
Pacemaker Warning
If you or a member of your household has a pacemaker or other
medical devices, consult your physician or the manufacturer of the
pacemaker or medical device before
using this product. The product
should be used in accordance with
the guidelines provided by your
physician or the manufacturer of
the pacemaker or medical device.
features
Clarity Power
Clarity Power not only makes amplified telephone calls louder, but also clearer and
easier to understand. The patented Clarity Power technology amplifies and shapes
high frequencies. This will enhance communications for the millions of people who
experience high frequency hearing loss, the most common type of hearing loss.
Answering Machine
Offered in the C460 is a fully digital answering machine. This answering machine
has remote access, meaning that messages can be retrieved from outside of the
home. In addition, the answering machine can also be accessed by the handset.
There are buttons on the base that provide an easy way to record and listen to
the outgoing message currently used by the machine. The answering machine can
also be turned on or off.
Speakerphone
The full duplex speakerphone allows for a seamless conversation that is both loud
and noise free. Both the base and the handset have speakerphone capabilities. This
means that not only can be speakerphone be used to carry on a conversation with
someone outside of the home, but also can double as an intercom system. Using
the speakerphone system, one can talk from the handset to the base and from the
base to the handset. This is also true for the additional handsets that are offered
for this phone.
Multi Handset Capable
Additional handsets are available for purchase and are sold separately. The C460
can support up to three (3) additional handsets. For more information, please contact Clarity Customer Service at 1-800-426-3738. Also products can be viewed
online at www.clarityproducts.com.
CONTENTS & PARTS CHECKLIST
ans on/off
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page
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5 jkl
8 tuv
flash
def
mno
fl
wxyz
boost
charge
/in use
speake
vol
end
2 abc
4 ghi 5 jkl
7pqrs 8 tuv
boost
menu
cid
redial
mute
power
C460
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Base
Battery
compartment
cover
Belt clip
Handset
Phone cord
Battery pack
AC power adapter
User guide
Quick Reference Guide
C460
Base Features
6 Mute
		 Press to turn OFF speakerphone
		 microphone
1	Boost
		 Press to add an extra level
		 of amplification
7 Page
		 Press to Page handset or initiate
		 Intercom
2 Volume Control
		 Press Up or Down arrows to
		 control volume
8 Power LED
		 Lights when power is being
		 received from adapter
3 Speakerphone
		 Press On or Off
9	Boost LED
		 Lights when BOOST is activated
		 during a call
4 Flash
		 Press to receive an incoming
		 call while on a call
		 (Call Waiting required)
10		 Charge/In Use LED
		 Lights when the handset is in the
		 cradle or when the line is busy
5	Redial
		 Press to redial last number dialed
ans on/off
rec ans
page
play ans
4 ghi
7 pqrs
erase
power
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5 jkl
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Quick Reference Guide
C460
Base Features
6 Forward
		 Press to skip to next message.
1 Answering Machine Display
		 Displays number of new messages
7 Play
		 Press to play message
2 Ans On/Off
		 Press to turn answering machine
		 on or off
8 Stop
		 Press to stop message playing
9 Erase
		 Press to erase message while the
		 message is being played
3	REC Ans
		 Press to record outgoing message
4 PLAY Ans
		 Press to play outgoing message
5	Rewind
		 Press once to repeat message.
		 Press twice to play previous message.
ans on/off
rec ans
page
play ans
4 ghi
7 pqrs
erase
boost
boost
10
charge
/in use
5 jkl
8 tuv
flash
power
2 abc
redial
speake
mno
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mute
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C460
Quick Reference Guide
Handset Features
9		Redial/Pause
		 Press to redial last number dialed, or
		 used when programming a number to
		 insert a four (4) second pause
1 Talk
		 Press to answer call or to make
		 a call, press button then dial number
10		 Speakerphone
		 Press to activate speakerphone
2 End
		 Press to end a call
11		Intercom
		 Press to call base or another handset
		 for intercom use
3	Boost
		 Press to add an extra level
		 of amplification
12		 Flash
		 press while on a call to receive another
		 incoming call (Call Waiting required)
4 Up/Down Arrows
		 Views CID, navigates Menu, and
		 controls volume during a call
13		Belt Clip
		 Fits onto handset to aid in hands		 free operation
5 Menu
		 Press to view Menu, use to select
		 option while in Menu
6 Clear
		 Goes to previous screen in Menu,
		 used as backspace when entering
		 a number
7 Phonebook
		 Press to view Phonebook
8 Help Key
		 Press to dial a pre-programmed 		
		 number, must be programmed by user.
		 To program this button, see page 16
		 for more instructions.
12
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Quick Reference Guide
C460
Screen Features
6		 Alarm Clock
		 An alarm clock will display when the
		 Alarm feature of the phone is set to
		 ON. To turn on or off the alarm clock,
		 see page 28.
1 Antenna
		 Confirms the connection to the base
2 Date
		 Shows the current date in Month/Day
		 format. To change, see page 26.
7 Time
		 Shows the current time. To change,
		 see page 26.
3 Speakerphone
		 Will display when the speakerphone
		 function is enabled. Refer to Page 16
		 for more information.
8	Battery
		 Shows the level of the battery charge.
		 When full, three squares will be
		 shown inside the battery. When the
		 battery has no charge, no squares will
		 be shown.
4 Do Not Disturb
		 Will display when the “Do Not Disturb”
		 feature is set to ON. To turn this 		
		 feature on or off, see page 28.
5	In Use Indicator: Will display when
		 the phone is off-hook
C460
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Quick Reference Guide
C460
HOW TO CONNECT YOUR C460 PHONE
Line
AC adapter
• Plug one end of the long telephone line cord into the jack marked LINE located on the
back of the telephone. Plug the other end into the telephone wall jack.
• Insert the plug of the AC adapter into the jack marked AC Adapter on the back of the
base unit. Then plug the AC adapter into the wall outlet.
• Place the handset inside the cradle. Press speakerphone button on base and listen for
dial tone.
Leave the handset in the base for at least twelve hours to allow the battery to develop a full
charge. This will ensure optimal battery performance.
How to DIAL or Receive a Call
To Answer a Call:
To Make a Call:
Handset: Press the TALK key located
on the handset.
Handset: Press the TALK button on
the handset then dial number.
Speakerphone: Press the button
labeled SPEAKER on the base.
Speakerphone: Press the button
labeled SPEAKER on the base then
dial number.
13
Installation
Basic Steps
There are three (3) basic steps involved in setting up your C460.
1. Decide the location. Whether it will hang on a wall or sit on a flat desk or table
top will determine how the phone should be assembled. A wall phone jack and a
standard wall power outlet are required for operation and should be close by.
2. Connect the necessary cord and components. See Page 13.
3. Allow the battery to charge twelve (12) hours before usage.
BATTERY
Battery must be initially charged for a full twelve (12) hours before first use. Failure
to fully charge the battery may result in the battery developing a memory. If the
battery develops a memory, it will hold less charge with each following charge.
Eventually the battery would have to be replaced prematurely.
To install the battery:
Connect the small white plug into the slot located inside the battery compartment
on the back of the handset.
Take the battery compartment cover provided and place over the battery and slide
to snap it closed.
Mounting
Plug one end of the long telephone line cord into the jack marked LINE located on
the back of the telephone. Plug the other end into the telephone wall jack.
Insert the plug of the AC adapter into the jack marked AC Adapter on the back of
the base unit. Then plug the AC adapter into the wall outlet.
Place the handset inside the cradle. The handset should sit in a vertical orientation,
where the screen faces outward.
At this point the phone should be ready to use. Press the speaker phone button on
the base and listen for a dial tone.
If the unit does not light up at all, check the AC Adapter connections on the back of
the phone and into the wall.
If the unit lights up but there is no dial tone, check the telephone cord connections
to ensure they are secure. If there is still no dial tone, test the unit using a different
wall jack.
14
Installation
Wall Mounting Instructions
The phone unit may be mounted on a standard wall plate. This will require the usage
of the wall mount bracket and the short telephone line cord.
Remove the insert in the cradle of the base. Push the small tab on the back of the
insert and lift the insert away from the base.
To install the wall mount bracket, insert the four (4) tabs of the bracket into the slots
on the bottom of the base.
Plug one end of the short telephone line cord into the jack marked LINE located on
the back of the telephone.
Insert the plug of the AC Adapter into the port on the back of the phone labeled AC
Adapter. Then plug the adapter into the wall outlet.
Align the keyhole slots on the bottom of the phone base with the wall plate studs
and slide the base of the phone downward to secure it on the wall.
Place the handset inside the cradle. The handset should sit in a vertical orientation,
where the screen faces outward.
At this point the phone should be ready to use. Press the speaker phone button on
the base and listen for a dial tone.
If the unit does not light up at all, check the AC Adapter connections on the back of
the phone and into the wall.
If the unit lights up but there is no dial tone, check the telephone cord connections
to ensure they are secure. If there is still no dial tone, test the unit using a different
wall jack.
15
telephone operations
Basics
Answering Calls
To answer a call press TALK.
To end the call press END.
Press FLASH during a call to answer a second call. (If you have call waiting service)
Note: If AUTOTALK is on, simply remove the handset from the base to answer
and place back into the base to end the call. To set this up, see page 25.
Making Calls
To make a call, press TALK, and then dial the number. The number may also be
dialed first, using the Clear (CL) button to clear any mistakes. After the number is
entered, press the TALK key to activate the line and dial the number.
To end a call, press END.
Speakerphone
To use the speakerphone function, press SPEAKER to answer the incoming calls. To
make an outgoing call, press SPEAKER and then dial the number. To change back for
normal handset use, press Speaker again. To end call, press END.
BOOST On/Off
The BOOST button controls the loudness of the receiver. This button is located
on the side of the handset and on the base. Once the BOOST button is pressed, an
extra level of amplification is added over the entire range of volume control.
Volume Control
During a call, the up and down arrows below the screen on the handset control the
volume level for the handset. The arrows on the base control the volume of the
Speakerphone. The volume has a maximum level of 16dB before the BOOST button
is activated. Once the BOOST button is pressed, the C460 will provide up to 40dB
of amplification.
Help Button
This button can be used to speed dial a preprogrammed number. This number
must be programmed by user. Once a number is stored and the button is pressed,
the phone will dial the pre-programmed number and automatically enable the
16
telephone operations
speakerphone. This HELP button can be used to store a doctor, neighbor, of family
member’s phone number. This number is not pre-programmed for 911 and Clarity
does not suggest storing 911 into the phone memory.
To assign a number to this button, the number must first be stored in the phonebook. For instructions on how to store a number into the phonebook, see page 23.
While viewing the number in the phonebook, press and hold the HELP key for three
(3) seconds. There will be an audible beep to confirm the assigning of the button.
This will also create a new entry in the phone book titled [Ambulance].
Flash
The FLASH (FL on handset) button is activated to use custom calling services such as
Call Waiting or Three Way Calling. Please contact your local telephone company for
information on these services.
Redial
Press REDIAL (RD/P on handset) to call last number dialed. The last number dialed
(up to 24 digits) is stored in the redial memory until another number is dialed.
Page
To page a handset from the base, press the PAGE button on the base followed by
the number of the handset (1-4). If there is only one handset used with the base, it is
“Handset 1.” Each additional handset that is purchased for the C460 is assigned two
(2) through four (4) in numerical order.
Example: To page Handset 1: Press the PAGE button on the base, followed by the
“1” key on the dial pad.
Pause
Programming in a pause will cause the phone to wait four (4) seconds before dialing
additional numbers. This feature may be used when it is necessary to dial an access
code (9, for example). Wait for the second dial tone, and then dial the outgoing
number. Press the RD/P button on the handset at the required point during the
memory storage process to program a pause.
Mute
Press the Mute key on the base to turn off the microphone while using the
Speakerphone.
17
telephone operations
Answering MAchiine
The answering machine in the C460 is fully digital and can be accessed from the base,
handset, and even away from the home. The answering machine also offers easy,
one-touch buttons for recording and listening to the message greeting (outgoing
message).
When the answering machine is on, it will answer the incoming call on the number of
rings specified. To view or change the number of times the phone will ring before the
answering machine picks up, follow the instructions under the section “Answering
Machine Setup” on Page 20. When the answering machine is off, the machine answer
after the tenth (10) ring, announce “Hello, I am unable to answer your call right
now, please call back later” and hang up without recording a message.
When the answering machine answers an incoming call, the recording is played
through the base speakerphone. Press the SPEAKER button on the base or the
TALK or SPEAKER button on the handset to pick up the call.
New Messages
When there are new messages, the display will show the number of new messages.
Press PLAY to listen to all of the new messages.
Erase Messages
To erase a message, press the ERASE button while the message is
playing. To erase all the OLD and NEW messages at once, press and hold the
ERASE button while a message is playing.
Record Outgoing Message
Press and hold the Rec Ans button on the base until an audible tone is heard. The
tone should play within a three (3) seconds of holding down the button. Once the
tone is played, let go of the button. The machine will say “Now Recording” and will
beep. At the sound of the beep, begin speaking the message that the answering
machine will play when it picks up a call. While recording, the display will count the
number of seconds it is recording and the OGM icon on the screen will flash. When
done speaking, press the STOP button. The machine will then play the recording
back for review. To record the message again, repeat this process.
18
telephone operations
Play Outgoing Message
To listen to the message greeting, press the Play Ans button. While playing, the
display screen will show the OGM icon.
Erase Outgoing Message
To erase the message greeting (outgoing message), press the Play Ans button on the
base. While the message is being played, press the ERASE button on the base. Once
the recording is erased, the machine will use the default message. To record a new
message, follow the instructions above in the “Record Outgoing Message” section.
Remote Access
This feature allows messages on the answering machine to be accessed away from
the house. To do this, call using a touchtone phone and wait for the answering machine to pick up. After the beep, enter the remote code. The default code is 1234.
To change this, see the instructions under the “Answering Machine Setup” section on
page 20. During this time, all the buttons will be disabled. The chart below outlines
how to operate the machine using the keypad. When finished, simply hang up the
phone. The answering machine will also automatically hang up if no commands are
entered within a ten (10) second time period.
Playback last message
Playback/Repeat message
Skip to Next Message
Record Memo
Stop Playback or Stop Memo Recording
Record new Outgoing Message (OGM)
Turn Answering Machine On or Off
Access Voice Help Menu
If the Toll Saver setting is turned on, the answering machine will pick up after two
(2) rings if there are new messages. If there are no new messages, the machine will
pick up after six (6) rings. This will let the user know if there are any new messages
without actually having to access the machine. This means that it will avoid any possible charges for air time if the call is being made from a payphone or is long distance.
To access this setting, follow the instructions under the “Answering Machine Setup”
section on Page 20.
19
telephone operations
Handset Access to Messages
To access the answering machine messages from the handset, press the MENU
key to get to the menu. Then use the UP or DOWN arrow keys to move through
the menu until “Messages” is displayed. Press the MENU key to select “Messages.”
When this is done, the phone will play any new messages. If there are none, the
phone will announce “No Message.”
	command	function
To repeat message
To playback message
To skip to next message
To turn the machine on/off
To record memo
To stop playback or stop memo recordiing
Voice help menu
To record OGM
To erase message
Answering Machine Setup
Follow the voice prompts to select the desired command. To change any of the
settings to the answering machine, follow the instructions in the paragraph above
to access the messages. Once this is done and the screen is showing the number
of messages, press the MENU key. After pressing the MENU key, use the UP or
DOWN arrow keys to navigate through the below options.
Machine
To turn the answering machine on or off, press the MENU key when this is displayed.
Then use the UP or DOWN arrow keys to toggle between ON and OFF. Once the
desired choice is displayed, press the MENU key to save the option and return to the
previous screen.
Number of Rings
To change the number of times the phone rings before the answering machine
picks up, press the MENU key when this is displayed. Then use the UP or DOWN
arrow keys to cycle between the number of rings. The choices are 2, 4, 6, 8 and
“Toll Saver.” Once the desired choice is displayed, press the MENU key to save the
choice and return to the previous screen.
20
telephone operations
Note: For more information on the “Toll Saver” feature, refer to the “Remote
Access” section on Page 19.
Remote Code
The Remote Code is a security code used when accessing messages away from the
home. Using a touchtone phone, call and wait until the answering machine picks up.
After the beep, enter this code to access the messages. The default code is “1234.”
To change the code, press the MENU key when “Remote Code” is displayed in the
Answering Machine Setup menu. Press the UP arrow to clear the four digits and
enter a new four digit number. After the new code is entered, press the MENU key
to save the entry and go back to the previous screen.
Intercom
Calling from Base to Handset
To talk to the handset from the base, press PAGE on the base, followed by the number
of the handset (1-4). If there is only one handset used with the base, it is “Handset 1”.
Each additional handset that is purchased for the base is assigned two (2) through four
(4) in numerical order. To answer from a handset, press the TALK key.
Example: To Call from Base to Handset 1: Press the PAGE button on the base,
followed by the “1” key on the dial pad.
Calling from Handset to Base
To talk to the base from the handset, press the Intercom (INT) button followed by
the “0” on the keypad. To answer from the base, press the SPEAKER button. This
will allow you to talk to the person on the handset.
Calling from Handset to Handset
To talk to another handset from a handset, press the Intercom (INT) button on the
handset followed by the assigned number of the handset (1-4). To answer from a
handset, press the TALK key.
Example: To Call from Handset 1 to Handset 2: Press the INT button on the
handset, followed by the “2.”
Call Transfer
This feature will enable the ability to place a call on hold from the base or handset,
talk to the unit (either the base or handset) as an intercom, and then transfer the
call. For example, if a call is received in one room, the user can call another room in
the house to talk to someone else, and then transfer the call to them.
21
telephone operations
Transfer from Base to Handset
To transfer a call from the base to a handset, the call must first be in speakerphone
mode. Then press the PAGE button and handset number to be called. For more
information on how to use the intercom, see page 21. To answer the intercom, the
TALK or SPEAKER button should be pressed on the handset. After talking to the
person who is taking the transferred call, press the SPEAKER button on the base
to transfer the call. This will cause the base to terminate the call and it will now be
handled by the handset.
Transfer from Handset to Base
To transfer a call from the handset to the base, press the Intercome (INT) button
followed by the “0” key. For more information on how to use the intercom, see page
21. To answer the intercom, press the SPEAKER button on the base. After talking to
the person who is taking the transferred call, press the END button on the handset
to transfer the call. This will cause the handset to terminate the call and it will now
be handled by the base.
Transfer from Handset to Handset
To transfer a call from one handset to another, press the Intercom (INT) button on
the handset followed by the assigned number of the handset (1-4). This will put the
current call on Hold and enable the intercom function. For more information on
how to use the Intercom feature, see page 21. To answer from a handset, press the
TALK key. After talking to the person who is taking the transferred call, press the
END button on the handset on which the call was initially taken. This will terminate
the call on the originating handset and will complete the transfer.
Conference Call
This feature allows two people in the home using separate parts of the C460, like a
handset and the base or two different handsets, and a call from outside the home to
participate in the same conversation.
To enable this feature, follow the instructions to transfer a call. This will place the
outside call has been put on hold and will establish conversation between the people
in the same house. If the call was first on the base, press the PAGE button on the
base. If the call was first on the handset, press the Intercom (INT) button on the
handset. This will then pick up the call on hold and allow conversation between two
of the C460 units and an outside call.
22
Menu operations
Caller ID
While the handset is showing the base screen, press the UP or DOWN arrow keys
to view the Caller ID. To exit the Caller ID mode, press END or the MENU key.
Menu
To access the Menu, press the MENU key on the handset. To exit the Menu, press
the END key. To go back to a previous screen while in the Menu, press the Clear
(CL) button. The Menu is divided into six main categories: Phonebook, Setup,
Sounds, Alerts, Base Setup, Message and Call Log.
PHONEBOOK
To access the Phonebook press the PHONEBOOK key on the handset, or press
the MENU key to display the word “Phonebook” and press the MENU key again to
select. This will then view all of the entries in the phonebook. If there are none, the
display will show “Empty.”
Phonebook Options Menu
This menu provides the options to add, edit, or delete phonebook entries. Other
options in this menu include assigning a speed dial to an entry and viewing the total
number of entries stored on the phone. To access these options, press the MENU
key while viewing the phonebook. To move between all these options, use the UP
and DOWN arrow keys. To select an option, press the MENU key.
Add
Press the menu key to select this option. “Input Name” will then appear. Use the key
pad to enter in the name of the entry. After the name is complete, press the MENU
key. “Input Number” will then appear. Enter the number for the entry. Once the
number is complete, press the MENU key to save the number. A tone will sound to
signify the entry is complete.
Edit
To edit an entry, press the MENU key while viewing the entry to be edited. Press the
DOWN arrow key until “Edit” is displayed on the screen. Press the MENU key to
select this option. “Input Name” will be displayed. Use the UP arrow to delete the
characters of the name. Use the key pad to enter the new name. Once the edit is
complete, press the MENU key to save. “Input Number” will then be displayed. Use
the same keys used to edit the name to edit the number. If no change is to be made,
press MENU to complete the edit.
23
Menu operations
Delete Record
To delete an entry, press the MENU key while viewing the entry to be deleted.
Press the DOWN arrow key until “Delete Record” is displayed on the screen. Press
MENU to select. The number will then be deleted and the display will show the next
entry in the phonebook.
Delete All
To delete all the entries in the phone book, press the MENU key while viewing any
entry. Press the DOWN arrow until “Delete All” appears. Press the MENU key to
select. The display will then show “Confirm.” Press MENU again to confirm the deletion of all the entries. The display will be taken back to the now empty phonebook.
Speed Dial
To assign an entry in the phonebook to a speed dial number, press the MENU key
while viewing the entry to be assigned. Press the DOWN arrow until “Speed Dial” is
displayed. Press the MENU key to select. The display will then show “Select Key.” At
this point, select the number key on the dial pad to which the phonebook entry will
be assigned. After selecting the key number, press MENU to complete. To edit or
change the number, just repeat the process. If editing, the screen will display “Overwrite.” Press the MENU key to confirm the edit and complete the process.
Memory Status
To check the number of phonebook entries in the phone, press the MENU key while
viewing the phonebook. The press the UP or DOWN arrow keys until “Memory
Status” is displayed. Press the MENU key to view the number of phonebook entries.
The number of entries will be shown as a number out of the possible hundred
(100) entries. For example, if there are fifteen (15) entries, the screen will display
“015/100.”
SETUP
The Setup menu provides the capability to change several settings and preferences
on the phone. To access the Setup menu, press the MENU key to display Menu and
then press the DOWN arrow until the word “Setup” is displayed. Press the MENU
key to select. Use the UP or DOWN arrows to move between the below options
and press MENU to select the desired one.
24
Menu operations
Backlight Time
This option controls how long the screen stays lit after pressing a button on the
handset. The default time set is ten (10) seconds. Press the UP or DOWN arrows
to increase or decrease the number of seconds. After the desired time is entered,
press the MENU key to save and complete the change. A tone will sound to signify
the completion and the display will go back to the Setup menu.
Area Code
In some areas the entry of the local area code is necessary to enable the phone to
dial directly from Caller ID. If unable to dial from the Caller ID screen, please check
with the local telephone service provider to see if this is required. After pressing
MENU to select this option, “Area Code” will appear. Enter the three (3) digit area
code using the dial pad. After ensuring it is correct, press the MENU key to save the
entry and complete the process. A tone will sound to signify the completion and the
display will go back to the Setup menu.
Dial Mode
This setting changes the phone dialing mode between Tone and Pulse dialing. The
default setting is Tone. Use the UP or DOWN arrow keys to toggle between the
two options and press the MENU key to select the desired option. A tone will sound
to signify the completion and the display will go back to the Setup menu. The phone
will have to be set to tone to be compatible with automated telephone systems.
Note: While in Pulse mode, press the Star (*) key to temporarily change to the
Tone mode until the call ends.
AutoTalk
When turned on, this allows the phone to automatically answer every time it is removed from the base and automatically ends a call when it is placed back in the base.
The default setting is Off. Use the UP or DOWN arrow keys to toggle between
On/Off and press the MENU key to select the desired option. A tone will sound to
signify the completion and the display will go back to the Setup menu.
Flash Time
This setting changes the length of the delay of the Flash key used to switch between
lines. The options are Short, Medium, and Long. The default is set to Medium,
which is the setting required for use in the United States and Canada. Use the UP or
DOWN arrow keys to move between the options and press MENU to select the
desired one. A tone will sound to signify the completion and the display will go back
to the Setup menu.
25
Menu operations
Language
Using this option, the language of the menu can be set to English, Spanish, and
French. Use the UP or DOWN arrow keys to move between the options and press
MENU to select the desired one. A tone will sound to signify the completion and the
display will go back to the Setup menu.
Contrast
This will change the contrast of the display screen. Use the UP or DOWN arrow
keys to move between the levels of contrast and press MENU to select the desired
one. A tone will sound to signify the completion and the display will go back to the
Setup menu.
Register
This is where the handset can be registered with the base if it ever loses its connection. In this menu the handset can also be de-registered from the base.
To start, take the handset out of the base. Then press the PAGE button on the base
and hold it down for ten (10) seconds until the Charge/In Use LED flashes. In the
Register menu, us the UP or DOWN arrow keys until “New Register” is displayed
and press the MENU key to select. Use the UP or DOWN arrow keys until “Base
1” is displayed and press the MENU key to select. The next screen will display “Input
Pin.” At this screen, type in 1234 and press the MENU key to initiate registering. The
handset will then display “Searching.” After a few seconds, there should be a single
audible tone to signal the successful completion of the process. If the process fails,
there will be a three (3) beep error tone. If this happens, repeat the process.
Deregister
This will be used if there are multiple handsets registered to the base. To deregister
one of the handsets, use a handset that will stay registered. Press the MENU key to
select “Deregister.” Then use the UP or DOWN arrow keys to select the handset
to be deregistered. Once the handset number is displayed, press the MENU key to
deregister. A tone will sound to signify the completion and the display will go back to
the Setup menu.
Set Time and Date
This is where the date and time are set. When this option is selected, the date and
time will appear like this: YEAR-MONTH-DAY-HOUR-MINUTE-AM/PM. The
number that is flashing indicates what number is ready to be changed. The first number to change is the year. Use the UP or DOWN arrow keys to adjust the number.
Once the correct number is entered, press the MENU key. This will save the change
26
Menu operations
and move to the next number. Repeat this process to move through the rest of the
numbers. Once the AM/PM is set and the MENU key is pressed, an audible tone is
heard to signify the completion of the process.
Set Default
This option will change all of the settings on the phone to the defaulted settings. To
do this, simply press the MENU key while “Set Default” is displayed. The screen will
then show “Confirm?” To confirm the resetting of the phone, press the MENU key
again. An audible tone will be heard to signify the completion of the change.
SOUNDS
The Sounds group is where the ringer style, ringer volume, and keypad tone can
be set. To access the Profile menu, press the MENU key to display Menu and then
press the DOWN arrow until the word “Profile” is displayed. Press the MENU key
to select. Use the UP or DOWN arrows to move between the below options and
press MENU to select the desired one.
HS Ringer Tone
This is where the style or tone of the handset ringer can be changed. Use the UP
or DOWN arrow keys to move through the different options. As an option is
displayed, it will play to demonstrate what it will sound like. Press MENU when the
desired tone is found to select it as an option. An audible tone is heard to signify the
completion of the process.
HS Ringer Volume
This is where the volume of the handset ringer can be changed. Use the UP or
DOWN arrow keys to move through the different options. As an option is displayed, it will play to demonstrate what it will sound like. Press MENU when the
desired tone is found to select it as an option. An audible tone is heard to signify the
completion of the process.
27
Menu operations
Key Tone
This option changes what the keypad will sound like as a number is being entered. To
have a single tone sound as the keys are being pressed, select the “Tone” option. To
have various tones sound as each key is press, select the “Music” option. Use the UP
or DOWN arrow keys to move through the different options. Press MENU when
the desired tone is found to select it as an option. An audible tone is heard to signify
the completion of the process.
ALERTS
Under this menu is where two different alarm clocks can be set and the phone can
also be set to not make any sounds for a determined period of time.
To access this menu, press the MENU key to display Menu and then press the
DOWN arrow until the word “Alerts” is displayed. Press the MENU key to select.
Use the UP or DOWN arrows to move between the below options and press
MENU to select the desired one.
No Disturb
Turning this on will disable all audible sounds for a defined period of time. Use the
UP or DOWN arrow keys to move through the different options. The options
will be one (1) through sixteen (16) hours and Off. Press MENU when the desired
hour number or Off is displayed to select it. An audible tone is heard to signify the
completion of the process.
Alarm 1
To turn on this alarm, press the MENU key when “Alarm 1” is displayed. Use the UP
or DOWN arrow keys to toggle between On and Off. Press MENU to select one
of the two options. If On is selected, the screen will then show “Set Time” and the
time for the alarm will then have to be set. First, the hour will flash. Use the UP or
DOWN arrow keys to change the hour. Press the # > key to change between AM
and PM. Make sure the correct hour is chosen, then press MENU to set the minutes.
Once the minute is flashing, press the UP or DOWN arrow keys to change the minutes. Once the desired minute is entered, press the MENU key to save and go to the
previous screen. An audible tone is heard to signify the completion of the process.
28
Menu operations
Alarm 2
This allows for a second alarm to be set without having to change the first alarm. To
set this alarm, press the MENU key when “Alarm 2” is displayed. Follow the instructions above for setting “Alarm 1” to set Alarm 2.
CALL LOG
This feature provides a list of Missed Calls, Received Calls, and Dialed Calls to be
viewed. Each call in the different categories will have a time and date displayed. From
these lists, the numbers being viewed can either be called directly, stored into the
phonebook, or deleted from the list.
To access this menu, press the MENU key to display Menu and then press the
DOWN arrow until the word “Call Log” is displayed. Press the MENU key to select.
Use the UP or DOWN arrows to move between the below options and press
MENU to select the desired one.
Missed Calls
This will provide a list of all calls that were not answered.
Received Calls
This will provide a list of all calls that were answered.
Dialed Calls
This will provide a list of all calls that were dialed out from this phone.
In all of the lists above, the below options are available for the numbers being
displayed on the screen. While viewing a number, press the MENU key to view
the options for the number and use the UP or DOWN arrow keys to move
through the available options. When the desired option is displayed, press the
MENU key to select.
Store
To store a number, press the MENU key while viewing the number to be stored.
Press the DOWN arrow key until “Store” is displayed on the screen. Press MENU to
select, “Input Name” will then appear. Use the key pad to enter in the name of the
entry. After the name is complete, press the MENU key. “Input Number” will then
appear. Press MENU to confirm the number. If the number needs to be changed,
29
Menu operations
enter the number for the entry. Once the number is complete, press the MENU key
to save the number. A tone will sound to signify the entry is complete.
Delete Record
To delete a number, press the MENU key while viewing the number to be deleted.
Press the DOWN arrow key until “Delete Record” is displayed on the screen. Press
MENU to select. The number will then be deleted and the display will show the next
number in the list.
Delete All
To delete all the numbers in the list, press the MENU key while viewing any entry.
Press the DOWN arrow until “Delete All” appears. Press the MENU key to select.
The display will then show “Confirm?” Press MENU again to confirm the deletion of
all the numbers. The display will be taken back to the now empty list.
The unit will not operate /no dial tone:
• Verify the AC Adapter is securely plugged into AC outlet, the base and 		
the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and 		
the telephone.
30
Troubleshooting
• Make sure the battery has been placed in the battery compartment correctly.
• Make sure the handset battery is fully charged.
• Verify the telephone is in the correct dialing mode tone (touch) or 		
pulse (rotary).
• Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
• Verify the AC adapter is securely plugged into the AC outlet, the base and 		
the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and 		
the telephone.
• Make sure you are within the usable range of the base station.
• You may have too many extensions on your line. Try unplugging a few devices.
Noise, Static, Interference or Other Calls Heard
While Using the Handset:
• Make sure you are within usable range of the base station.
• Make sure the handset battery is fully charged.
• Try relocating the base unit to another location.
• Make sure the AC adapter is not plugged into the wall outlet with 		
other appliances.
Phone Will Not Hold Charge:
• Make sure the charging contacts on the handset and base are free of dust and
dirt. While unplugged, clean the contacts with a soft cloth.
• Make sure the CHARGE LED on the base is lit when the handset is in the cradle.
• Handset battery may have developed a memory, due to user improperly
charging, and may need to be replaced.
Difficulty in Placing or Receiving Calls:
• Move closer to the base and try again.
• Make sure you have selected the correct dialing mode, tone or pulse.
• Make sure the AC Adapter is not plugged into a wall outlet with other 		
31
Troubleshooting
appliances. Disconnect for 5-10 seconds then reconnect. Place the handset 		
back on the base and reinsert the AC Adapter.
• Make sure the battery is fully charged.
32
Regulatory Compliance
Part 68 of FCC Rules
Information
a REN of 0.3). For earlier products, the
REN is separately shown on the label.
a) This equipment complies with Part
68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label
that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested,
this number must be provided to the
telephone company.
d) If this telephone equipment causes
harm to the telephone network, the
telephone company will notify you in
advance that temporary discontinuance of service may be required. But
if advance notice isn’t practical, the
telephone company will notify the
customer as soon as possible. Also,
you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
b) A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with
the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug, RJ11C USOC, is provided with this
product. It is designed to be connected
to a compatible modular jack that is
also compliant. See installation instructions for details.
c) The REN is used to determine the
number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result
in the devices not ringing in response
to an incoming call. In most but not
all areas, the sum of RENs should not
exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined
by the total RENs, contact the local
telephone company. For products
approved after July 23, 2001, the
REN for this pro-duct is part of the
product identifier that has the format
US:AAAEQ##TXXXX.
The digits represented by ## are the
REN without a decimal point (e.g., 03 is
e) The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment.
If this happens the telephone company
will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.
f) If trouble is experienced with this
telephone equipment, for repair or
warranty information, please contact
Clarity, 1-800-552-3368. If the equipment is causing harm to the telephone
network, the telephone company may
request that you disconnect the equipment until the problem is resolved.
g) This telephone equipment is not
intended to be repaired and it contains
no repairable parts. Opening the equipment or any attempt to perform repairs
will void the warranty. For service or
repairs, call 1-800-552-3368.
h) Connection to party line service is
subject to state tariffs. Contact the
state public utility commission, public
service commission or corporation
33
Regulatory Compliance
commission for information.
residential installation.
i) If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this telephone equipment does not disable your
alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company
or a qualified installer.
This equipment generates, uses and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation; if this equipment does
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment
off and on, you are encouraged to try
to correct the interference by one of
the following measures:
j) This telephone equipment is hearing
aid compatible.
Customer-Owned Coin/Credit
Card Phones:
To comply with state tariffs, the
telephone company must be given
notification prior to connection. In
some states, the state public utility
commission, public service commission
or corporation commission must give
prior approval
of connection.
Part 15 of FCC Rules
Information
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
Your equipment has been tested and
found to comply with the limits of
a Class B digital device, pursuant to
Part 15 of FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
34
1. Where it can be done safely, 		
reorient the receiving television
or radio antenna.
2. To the extent possible, relocate
the television, radio or other 		
receiver with respect to the
telephone equipment. (This
increases the separation between
the telephone equipment and
the receiver.)
3. Connect the telephone equip-		
ment into an outlet on a circuit
different from that to which
the television, radio, or other
receiver is connected.
4. Consult the dealer or an
experienced Radio/TV
Technician for help.
CAUTION: Changes or modifications to this equipment not
expressly approved by the party
responsible for compliance could
void the user’s authority to operate
the equipment.
Regulatory Compliance
Privacy of communications may not be
ensured when using this phone.
Caution: To maintain the compliance with the FCC’s RF exposure
guideline, place the base unit at least
20 cm from nearby persons.
For body worn operation, this handset
has been tested and meets the FCC
RF exposure guidelines when used
with the (Plantronics) accessories
supplied or designated for this product.
Use of other accessories may not
ensure compliance with FCC RF
exposure guidelines.
Industry Canada Technical
Specifications
This product meets the
applicable Industry Canada
technical specifications.
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company. The
equipment must also be installed using
an acceptable method of connection. In
some cases, the company’s inside wiring
associated with a single line individual
service may be extended by means of
a certified connector assembly (telephone extension cord). The customer
should be aware that compliance with
the above conditions may not prevent
degradation of service in some situations. Repairs to certified equipment
should be made by an authorized
Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected
together. This precaution may be
particularly important in rural areas.
CAUTION: Users should not
attempt to make such connections
themselves, but should contact the
appropriate electrical inspection
authority, or electrician, as appropriate.
The Ringer Equivalence Number is an
indication of the maximum number of
terminals allowed to be connected to
a telephone interface. The termination
on an interface may consist of any
combination of devices subject only to
the requirement that the sum of the
Ringer Equivalence Numbers of all the
devices does not exceed five.
(The term “IC:” before the certification/registration number only signifies
that the Industry Canada technical
specifications were met.)
This Class B digital apparatus complies
with Canadian ICES-003.
The party responsible for
regulatory compliance:
Clarity, A Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Suite 106
Chattanooga, TN 37406
Phone: 1-800-552-3368
35
warranty & service
The following warranty and service
information applies only to products
purchased and used in the U.S. and
Canada. For warranty information in
other countries, please contact your
local retailer or distributor.
companies manufacture different types
of equipment and Clarity does not
warrant that its equipment is compatible with the equipment of a particular
phone company.
Implied Warranties
Limited Warranty
Clarity, a division of Plantronics, Inc.
(“Clarity”) warrants to the original
consumer purchaser that, except for
limitations and exclusions set forth
below, this product shall be free from
defects in materials and workmanship
for a period of one (1) year from the
date of original purchase (“Warranty
Period”). The obligation of Clarity
under this warranty shall be at Clarity‘s
option, without charge, of any part or
unit that proves to be defective in
material or workmanship during the
Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in
factory materials and factory workmanship. Any condition caused by accident,
abuse, misuse or improper operation,
violation of instructions furnished
by Clarity, destruction or alteration,
improper electrical voltages or currents,
or repair or maintenance attempted
by anyone other than Clarity or an authorized service center, is not a defect
covered by this warranty. Telephone
36
Under state law, you may be entitled
to the benefit of certain implied
warranties. These implied warranties
will continue in force only during the
warranty period. Some states do allow
limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
Incidental or
Consequential Damages
Neither Clarity nor your retail dealer
or selling distributors has any responsibility for any incidental or consequential
damages including without limitation,
commercial loss or profit, or for any
incidental expenses, expenses, loss of
time, or inconvenience. Some states
do not allow exclusion or limitation of
incidental or consequential damage, so
the above limitation or exclusion may
not apply to you.
Other Legal Rights
This warranty gives you specific legal
rights and you may also have other
rights which vary from state to state.
warranty & service
How to Obtain
Warranty Service
Include the following
information:
To obtain warranty service, please
prepay shipment and return the
unit to the appropriate facility
listed below.
1. A proof-of-purchase indicating 		
model number and date of
purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of
units shipped.
5. Name and telephone number
of person to call, should contact
be necessary.
6. Reason for return and descrip-		
tion of the problem.
In the United States
Clarity Service Center
4289 Bonny Oaks Drive, Suite 106
Chattanooga, Tennessee 37406
Tel:
Fax:
(423) 622-7793 or
(800) 426-3738
(423) 622-7646 or
(800) 325-8871
In Canada
Plantronics Service Center
8112 Trans-Canada Hwy.
Ville St. Laurent. Que.
Canada H4S 1M5
Damage occurring during shipment
is deemed the responsibility of the
carrier, and claims should be made
directly with the carrier.
Tel: (800) 540-8363
			 (514) 956-8363
Fax: (514) 956-1825
Please use the original container, or
pack the unit(s) in a sturdy carton
with sufficient packing material to
prevent damage.
37

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EXIF Metadata provided by EXIF.tools
FCC ID Filing: AL8C460

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