Plantronics M3500 BT Headset User Manual

Plantronics Inc BT Headset Users Manual

Users Manual

BLUETOOTH™ HEADSET FROM PLANTRONICSM3500QUICK START AND INFORMATION GUIDEPARTS AND ACCESSORIESMAINTENANCE/TROUBLESHOOTING PARTS AND ACCESSORIESWARRANTYIMPORTANT SAFETY INFORMATION IMPORTANT SAFETY INFORMATIONABOUT THEPLANTRONICS M3500BLUETOOTH™HEADSET345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660 • www.plantronics.com64625-01 04.03M3500 BATTERYM3500 EARLOOP SETM3500 EXTRA COMFORT EARLOOP SETAC ADAPTER CAR LIGHTER ADAPTERCARRY CASETRAVEL AC ADAPTERStandard AC adapter (120VAC). Lightweight multi-voltage (100-240VAC) adapter.European and UK versions available.Soft case to protect your headset. Includes belt clip.Car lighter adapter allows you to charge and use yourM3500 headset from any 12-volt car lighter socket.HEADBANDNECKBANDBehind-the-head neckband for discreet long-termwearing comfort.Over-the-head headband for long-term wearing comfort.A set of three earloops (small, medium and large). One large and one small replacement earloops.Replacement headset battery pack.Items shown are optional accessories available for your M3500 Bluetooth headset that may be purchased separately. Call 1.800.544.4660 or visit www.plantronics.com for ordering information.Items shown are optional accessories available for your M3500 Bluetooth headset that may be purchased separately. Call 1.800.544.4660 or visit www.plantronics.com for ordering information.Your Plantronics M3500 headset utilizes 2.4GHz Bluetooth technology toprovide lightweight, hands-free, private and secure communication — withoutthe hassle of wires.Designed to provide maximum comfort and ease of use, this wireless headsetcontains many advanced features tailored to suit your mobile lifestyle. This guidewill help you set up and use your Bluetooth headset.This product is compatible with devices that support Bluetooth Headset and/orHandsfree Profiles. For information on compatibility, visit www.plantronics.com.Register your headset online! To receive important updates and other valuableinformation, visit www.plantronics.com and click on on-line registration.Check local laws regarding use of a mobile phoneand headset while driving.If you use the product while driving ensure yourattention and focus remains on your responsibilityof driving safely.CHILDREN. Never allow children to play withthe headset—small parts may be a choking hazard.Batteries can be swallowed by children and aredangerous if swallowed. Always store and disposeof batteries where children can’t reach them.Observe all signs that require an electrical device orRF radio product to be switched off in designatedareas. These could include hospitals, blasting areas,and potentially explosive atmospheres.Turn off your headset prior to boarding an aircraft.Do not use your headset in an aircraft.Never mount or store your headset over any airbag deployment area as serious injury may resultwhen an air bag deploys.CAUTION: To reduce the risk of fire or injury topersons, read and follow these instructions.1. Use only the battery pack supplied with thisproduct.2. Do not dispose of battery in a fire. The cells mayexplode. Check with local codes for possible dis-posal instructions.3. Do not open or mutilate the battery pack. Releasedelectrolyte is corrosive and may cause damage toeyes or skin and may be toxic if swallowed.4. Exercise care in handling the battery in order not to"short" the battery contacts with conducting materi-als such as rings, bracelets, or keys. The battery orconductor may overheat and cause burns.5. Charge the battery in accordance with instructionssupplied with this unit.6. Observe proper orientation between battery andcharger contacts.CAUTION: Use only the supplied Class 2 ACadapter to charge the headset from an AC voltageor wall outlet.CAUTION: If the headset becomes hot duringcharging, disconnect the AC adapter from the walland contact qualified service personnel.CAUTION: Do not disassemble the ACadapter of this product as it may expose you todangerous voltages or other risks. Incorrectreassembly can cause electric shock when theproduct is subsequently used.CAUTION: Do not use the charger outdoors orin damp areas.Only charge the headset battery in accordancewith the instructions of this manual.Charger Output: 5V/180mA maximum, centercontact positive.Never submerge your headset in water or other liquids.Protect your headset from spills, excessive rain,and wet locations.Do not use liquid cleaners or aerosol cleaners asthey may damage the headset or finish of theheadset. Use a dry cloth to clean the externalportions of the headset.Do not stick anything inside the product as thismay damage internal components.The radiated output power of this internal wirelessradio is far below the FCC radio frequency exposurelimits. Nevertheless, the wireless radio shall be used as described in the manual.The internal wireless radio operates within guide-lines found in radio frequency safety standards andrecommendations, which reflect the consensus of the scientific community. Plantronics therefore believes the internal wirelessradio is safe for use by consumers. The level of energy emitted is far less than the electromagneticenergy emitted by wireless devices such as mobilephones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restric-tions, you are encouraged to ask for authorizationbefore turning on the wireless radio.NOTE: Modifications not expressly approved byPlantronics, Inc. could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:1. This device may not cause harmful interference;and2. This device must accept any interference received,including interference that may cause undesiredoperation.This equipment has been tested and found to complywith the limits for a Class B digital device, pursuant toPart 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful inter-ference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energyand, if not installed and used in accordance with theinstructions, may cause harmful interference to radiocommunications. However, there is no guarantee thatinterference will not occur in a particular installation.If this equipment does cause harmful interference toradio or television reception, which can be determinedby turning the equipment off and on, the user isencouraged to try to correct the interference by oneor more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipmentand receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.BATTERY CARECHARGINGCHARGINGEXPOSURE TO RADIO FREQUENCY RADIATION1. Replace the rechargeable battery every 12 months.2. Clean the outside of the headset with a dry cloth once a month. Dirt can decrease the efficiency of the headset.What do I do if...What do I do if...MY HEADSET DOES NOT RESPOND TO BUTTON PRESSES.Remove and replace the battery pack as described in Section 9.MY HEADSET DOES NOT WORK WITH MY PHONE.Make sure your headset is turned on. See Section 4 for detailed instructions.Make sure the battery is fully charged.Verify that your phone is turned on, properly charged, and able to make calls.Make sure the Bluetooth feature of your phone is turned on.Refer to your mobile phone user guide and perform the pairing process.CALLERS DO NOT HEAR ME.Make sure that the microphone (see Figure 3.3) is positioned properly toward your mouth.Verify that the unit is not in mute mode (see Figure 6.3).I DON’T HEAR CALLERS.Turn up the volume using the VOLUME UP control.Make sure the headset’s speaker (see Figure 3.2) is positioned snugly over your ear.THE HEADSET IS UNCOMFORTABLE.Select the proper size earloop for your ear. Both a large and a small earloop are included with your headset.Check to make sure that the earloop is properly positioned so pressure is not being exerted on any part of your ear causing you discomfort.HOW DO I USE THE HEADSET ON MY LEFT EAR?The headset, as packaged, is ready to be used on your right ear. However, with one very simple adjustment, the headset is easily configured for your left ear. Please see the footnote in Section 3 for detailed instructions.I NEED MORE HELP.Visit www.plantronics.com or call 1.800.544.4660 for assistance. (U.S. only. Toll-free.)MAINTENANCE HINTS FOR OPTIMAL PERFORMANCETROUBLESHOOTINGThe following one-year warranty and service information applies only to product purchased and used in the U.S. and Canada. For warranty information in countries other than the U.S. or Canada, refer to the additionalwarranty card included with your product, or visit www.plantronics.com. You may also contact your local retaildealer for warranty information.During this warranty time, if the product is defective in workmanship or materials, Plantronics, at our option, willreplace or exchange it for a model of equal value. Damage caused by improper care, accidents, unauthorizedrepair or modifications are not covered under this warranty.NEITHER PLANTRONICS NOR YOUR RETAIL DEALER OR SELLING DISTRIBUTOR HAS ANYRESPONSIBILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDINGWITHOUT LIMITATION, DAMAGE TO PROPERTY, COMMERCIAL LOSS OF PROFIT, OR FORANY EXPENSES, LOSS OF TIME, OR INCONVENIENCE. SOME STATES DO NOT ALLOWEXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THEABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below:IN THE UNITED STATES Plantronics Service Center 345 Encinal StreetSanta Cruz, CA 95060Tel: 800.544.4660 (toll free)Fax: 800.279.0162 (toll free)IN CANADAPlantronics Service Center1455 Pitfield Boulevard SantaSaint- Laurent, Quebec H4S lG3Tel: 800.540.8363 (toll free)514.956.8363 (toll call)Fax: 514.956.1825 (toll call)Please use the original container, or pack the unit(s) in a carton with sufficient packing material to prevent damage.Include the following information:1. Proof of purchase indicating model number and date of purchase. 2. Bill-to address.3. Ship-to address.4. Number and description of units shipped.5. Name and telephone number of person to call, should contact be necessary.6. Reason for return and description of the problem.© 2003 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo designcombined are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth name and the Bluetoothtrademarks are owned by Bluetooth SIG, Inc, and are used by Plantronics, Inc. under license. All other trademarks are the property of their respective owners.M3500_UG.4.21.03.qxd 10/9/03 4:23 PM Page 1
M3500 BLUETOOTH™HEADSETWELCOME1PAIRING–IMPORTANT!5REPLACING THE BATTERY9USING YOUR HEADSET6ADDITIONAL FEATURES7TIPS AND SUGGESTIONS8CHARGING THE BATTERY2GETTING THE PERFECT FIT3BASICS: BEFORE YOU GET STARTED4Welcome to the leading edge of hands-free and wire-free technology.Here are the components of your Plantronics M3500 Headset.INDICATOR (Light)TALK BUTTONVOLUME DOWNVOLUME UPNOTE:The battery pack for your M3500 is already installed when youpurchase your headset. If the battery pack has been removed, or forinstructions on replacing the battery, see Section 9.FIG. 2.1 – CONNECT TO POWERConnect the included wall charger to AC powerand then to the headset charging jack. In a fewseconds, the INDICATORwill light red. Chargethe headset overnight (at least 8 hours) beforefirst use. Subsequent charges take just 90 minutes and theINDICATORwill turn green when the headset isfully charged. TIPS:Draining the battery once a month canimprove battery life. Otherwise, it's best tocharge your headset whenever possible. Avoid charging in excessive heat (above104ºF/40ºC) or cold (below 50ºF/10ºC).The headset may also be charged using a carlighter adapter (optional accessory).The battery used in your headset must be recycled or disposed of properly. Contact your local recycling center for proper disposalinstructions.NOTE:These features may be available if your phone supports theHandsfree Profile. Functionality varies depending on the phone model youhave. Refer to your phone user guide for additional information. IMPORTANT:If your headset stops responding to button presses, removeand reinstall the battery as described below. FIG. 6.1 – ANSWERING A CALLWait for the headset to ring, then PRESSand RELEASEthe headset TALKbutton.During a call, the headset INDICATORlight will flashgreen showing a call is in progress.TRANSFERRING TO THE HEADSETYou can transfer a call from your phone to yourheadset by pressing and releasing the headset TALKbutton. ENDING A CALLTo end a call, PRESSand RELEASEthe headset TALKbutton any time during a call.FIG. 6.2 – MAKING A CALLTo make a call, dial using your phone’s keypad. Tovoice-dial a call from your headset, PRESSand HOLDthe headset TALKbutton for two seconds.Refer to your phone user guide for additional instructions for using a headset.FIG 6.3 – ADJUSTING THE VOLUMETo increase the volume level, PRESSand RELEASEtheVOLUME UPbutton. To decrease the volume level, PRESSand RELEASEtheVOLUME DOWNbutton.When the maximum or minimum volume level isreached, the headset sounds four short tones.MUTE FEATUREThe mute feature allows you to hear the person youare calling, however, they cannot hear you.To mute or un-mute a call, PRESSand RELEASEthePOWER/MUTEbutton. Two tones indicate mute function is on.When mute is enabled, the headset will sound twoshort tones every 60 seconds.FIG. 3.1 – SELECT LEFT OR RIGHT EARThe headset, as packaged, is ready to be used on your right ear– a letter R on the earloop is facing outward. For left ear usage, simply unsnap the earloop fromthe headset by pulling gently at the base of theearloop ring. Flip the earloop over (with the letter L facing outward) and snap it back onto the headset.FIG. 3.2–SLIDE HEADSET OVER YOUR EARUsing one hand, gently slide the earloop behindyour ear in a twisting motion until you achieve asnug, comfortable fit.FIG. 3.3 –ADJUST FOR SOUND AND COMFORTAdjust the microphone so it aligns with your mouth.Make sure that the speaker positions correctly ontop of your ear canal and that the earloop doesnot cause discomfort.Your headset, as packaged, is configured with asmall-size earloop. For larger ears, install the largerearloop included in your package.FIG. 9.1 – REMOVE COVEROpen the battery compartment by pushing backon the battery door.FIG. 9.2 – UNPLUG OLD BATTERYRemove the battery by pulling on the tab toexpose the red and black wires and battery con-nector. Gently pull at the base of the wires tounplug the battery.FIG. 9.3 – INSTALL NEW BATTERYTo install a new battery, insert the battery plug as shown in the illustration. Make sure you alignthe plugs so they connect easily. Do not force the connection.Fold the wire under the battery pack and gentlypush the battery in place. REPLACE BATTERY DOORReplace the battery door by pushing it forwarduntil it snaps shut.FIG. 5.1 – TURN ON BOTH DEVICESOnce both devices are turned on, place theheadset and phone where they are easily view-able. Make sure the Bluetooth feature of yourphone is turned on.FIG. 5.2 – SELECT PAIRING MODEOn your headset, PRESSand HOLDboth the TALKand VOLUME UPkeys for two seconds until theINDICATORlight flashes red then green. Your headset will remain discoverable by otherBluetooth devices for 60 seconds.On your phone, search for devices by selectingSEARCHor DISCOVERfrom the Bluetooth options menu.Check your mobile phone display and follow any instructions.FIG. 5.3 – ENTER THE PASSKEYWhen prompted by your phone, enter four zeros (0000). This is your headset passkey.CONFIRM PAIRINGCheck your mobile phone display to see if pairingsucceeded and follow any instructions.NOTE:If pairing is not completed within 60 seconds, the headset will return to on/standbymode.Refer to your phone user guide and repeat thepairing process.FIG. 4.1 –TURNING HEADSET ON AND OFFTo turn your headset on, unplug your headsetfrom the charger. PRESSand HOLDthe POWER/MUTEbutton until the INDICATORflashes green.The INDICATORwill flash green every three seconds while the headset is on.To turn your headset off, PRESSand HOLDthe POWER/MUTEbutton until the INDICATORflashes red.FIG. 4.2 – LOW BATTERY WARNINGSWhen the headset is on and battery becomeslow, the headset emits a beep every 20 seconds.The INDICATORalso flashes red when the battery needs to be recharged.Recharge the battery as described in Section 2.Before using your headset, you MUSTpair it with another Bluetoothdevice, such as a mobile phone. Refer to your mobile phone’s user guide for specific instructions, or visit www.plantronics.com.FIG. 7.1 – CALL TRANSFERYou can transfer a call back to your phone fromyour headset. PRESSand HOLDthe TALKbutton.You will hear a tone when you press the TALKbutton. When you hear a second tone, the callhas been transferred and you may release theTALKbutton.CALL REJECTWhile your phone is ringing, you can reject thecall without answering. PRESSand HOLDtheTALKbutton. You will hear a tone when youpress the TALKbutton. When you hear a secondtone, the call has been rejected and you mayrelease the TALKbutton. FIG. 7.2 – LAST NUMBER REDIALWhen making a call, you can quickly dial the lastnumber called from your headset.PRESSthe TALKbutton twice quickly. Check the display on your phone for call progress.FIG. 2.1FIG. 3.1FIG. 3.2FIG. 3.3FIG. 4.1FIG. 4.2HOLD FOR2-4 SECONDSFIG. 5.1 FIG. 6.1FIG. 6.3FIG. 9.1FIG. 9.2FIG. 9.3FIG. 7.1FIG. 5.2FIG. 5.3POWER/MUTEEARLOOPSPEAKERCHARGING JACKMICROPHONEHOLD FOR2 SECONDSHOLD FOR2 SECONDSHOLD FOR2 SECONDSFIG. 7.2PRESS TWICEPRESSFIG. 6.2MUTEHOLD FOR2 SECONDSSTOWING YOUR HEADSETConsider turning your headset off before placingit in your pocket or bag. If the TALKbutton ispressed accidentally, your phone may place anunintended call.OUTDOOR USEYour headset’s noise-canceling feature may make itdifficult for callers to hear you in excessive wind.Try to find a sheltered location when using yourheadset outdoors.M3500_UG.4.21.03.qxd 10/9/03 4:23 PM Page 2

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