Plantronics WH100B Bluetooth Headset User Manual

Plantronics Inc Bluetooth Headset Users Manual

Users Manual

Savi™ Go WO101/B Optimized for Microsoft Office Communicator 2007® Professional Wireless Headset System User Guide
Plantronics Savi Go WO101/B Optimized for Microsoft Office Communicator 2007 User GuideWelcomeCongratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Go professional wireless headset system.
ContentsPlantronics Savi Go WO101/B Optimized for Microsoft Office Communicator 2007 User Guide1 Package Contents and Features1.1 USB Adapter ............................................................ 41.2 Headset ................................................................... 42 Set Up ........................................................................ 62.1 Connecting USB Adaptor to PC .............................. 62.2 Connecting Power Supply to Charger Base ................................................................. 62.3 Fitting Headset ........................................................ 72.4 Docking and Charging Headset ............................... 73 Test Call ......................................................................83.1 Making a Test Call Using Microsoft Office Communicator ..................................................... 84 Using Your Headset System with Microsoft Office Communicator ..................................9Powering Headset On/Off .............................................. 9Placing, Answering and Ending Calls with Microsoft Office Communicator .................................... 9Muting a Headset Call ................................................. 10USB Adapter Indicator Light ........................................ 10Headset Indicator Lights and Tones ............................ 10Out of Range Warning ................................................. 11Low Battery Warning ................................................... 11Checking Battery Level ................................................ 11Turning Headset Indicator Blue Flash On/Off .............. 11Mute Warning .............................................................. 11Pairing Headset to USB Adapter ................................. 115 Using Your Headset with Your Bluetooth Mobile Phone .............................................................12Pairing Your Headset to Your Bluetooth Mobile Phone ............................................................... 12Placing, Answering and Ending Calls with Your Headset and Bluetooth Mobile Phone ......... 12Troubleshooting and Common Questions ....................13
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 41.2 Savi Go (check model number) Headset1.1 Savi Go USB Adapter and ChargerUSB AdapterUSB Extension CableBase Power Supply1 Package Contents and FeaturesCharger BaseHeadbandHeadset with Pre-Installed EarloopExtra Ear TabFoam Ear Cushions
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 5Savi Go USB Adapter FeaturesSavi Go (check model number) Headset FeaturesPairing ButtonIndicator LightEarloop Indicator LightMicrophoneCall Control Button (also controls volume and mute functions)Ear Tab
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 62.2 Connecting Power Supply to Charger Base1 Connect the base power supply into the power jack on the charger base.2 Connect the power supply to the outlet. The power indicator light will be solid green.2 Set Up2.1 Connecting USB Adapter to PC 1 Insert the USB adapter into USB Port on PC. The indicator light on the base will be solid red to indicate the USB adapter is powered on. NOTE If the USB port is hard to access, use the provided USB extension cable.IMPORTANT NOTE For best performance it is recommended that Windows is updated with Service Pack levels listed below:Microsoft Windows® XP-Service Pack 3 (SP3) or later Microsoft Windows Vista®-Service Pack 1 (SP1) or later
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 72.4 Docking and Charging Headset1 Gently push the headset into the charge cradle. The indicator light on the headset will be solid red to indicate that the headset battery is charging2 Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours.CHARGING TIME20 min ..................... Minimum charge before first use3 hours ................... Full charge 2.3 Fitting HeadsetThe headset comes with a pre-installed earloop and ear tab. An optional headband is also provided.1 To install the headband, gently unsnap the pre-installed earloop from the headset. 2 Snap the headband into the headset. The headband can be adjusted to fit.3 For either wearing option rotate the headset until the microphone is pointed toward your mouth.4 The headset can be converted for wearing on the left or right ear with both earloop and headband.Indicator LightPower Indicator LightHeadsetSnapEarloopHeadbandEar Tab5 The ear tab has been designed to maximize stability of the headset. It can be rotated on the headset to optimize its fit and comfort in the ear. If desired, the ear tab can be removed by pulling tab from the headset.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 83.1 Making a Test Call Using Microsoft Office Communicator1 Ensure Microsoft Office Communicator is running on your PC.2 Set the headset and microphone volume to a comfortable level using the Microsoft Office Communicator “Set up Audio and Video” page*.3 Place a test call using Microsoft Office Communicator.4 Adjust the receive and listen volume to comfortable levels using the volume control in the “Conversation Window”*.5 You can also fine tune the listening volume on the headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.NOTE Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally.6. To end the test call, press the call control button on the headset3 Test Call* Consult Microsoft Office Communicator Help for more information.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 9For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety.Powering Headset On/OffThe headset will be ready to use once it has been charged in the charger base as described in Section 2.5. Docking and Charging the HeadsetTo conserve power you may optionally power the headset off, by pressing and holding the call control button for six seconds. The headset indicator light will be lit red for four seconds to confirm that the headset is powered off. Note once powered off you will not be able to use the headset. To power the headset back on press and hold the call control button for four seconds when the headset indicator will light blue for two seconds, then flash red a number of times to indicate the remaining battery charge (see Checking the Battery Level).4 Using Your Headset System with Microsoft Office CommunicatorCall Control ButtonIndicator LightPlacing, Answering, and Ending Calls with Microsoft Office Communicator To place a call Dial number using Microsoft Office Communicator*To answer a call on the headset Short press call control button on headsetTo answer a call when already on an active call on your mobile phoneShort press the call control button once to end the mobile phone call then press again to answer your Microsoft Office Communicator callTo end a call on the headset Short press call control button on headset*Consult Microsoft Office Communicator Help for more information on how to place a call.NOTE You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen. In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator Help for more information.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 10Muting a Headset CallTo mute a call, press and hold the call control button down (in the volume down position) for two seconds. You will hear a low/high tone pair indicating the mute is activated. To unmute a call, push and hold the call control button down (in the volume down position) for two seconds. You will hear a high/low tone pair indicating the mute is deactivated.USB Adapter Indicator LightUSB Adapter Status Indicator LightHeadset in talk mode Solid blueBase and headset pairing Flashes red and blueHeadset Indicator Lights and TonesHeadset Status Headset Indicator LightHeadset charging Solid redHeadset fully charged OffHeadset battery low Flashes double redHeadset ready Slow blue flash (every 10 sec.)Incoming call Flashes purpleActive call Fast blue flash (every 2 sec.)Volume Down Button
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 11Out of Range WarningIf you are on a call you will hear the audio degrade as you move out of range. If you stay out of range, active calls will be suspended. Calls will be re-established upon walking back into range. Low Battery WarningA repeating high/low tone pair every 10 seconds indicates the battery is low. You should recharge the headset immediately. Checking Battery LevelYou can check the battery level by moving the call control button to the volume down position, then pressing inwards and holding for two seconds. The headset indicator will flash red to indicate the remaining battery charge level.One red flash = low charge level Two red flashes = medium charge level Three red flashes = high charge level Turning Headset Indicator Blue Flash On/OffBy default the headset indicator flashes blue to indicate the headset state as described in the section Headset Indicator Lights and Tones. This feature may be disabled by moving the call control button to the volume up position, then pressing inwards and holding for two seconds. The headset indicator will show a short burst of blue flashes.Repeat this operation to turn the headset blue flashing indicator back on.Mute WarningWhen mute is activated, you will hear a single low tone which will repeat every 30 seconds. Pairing Headset to USB AdapterThe headset and base unit are supplied paired to each other. However, if you wish to use a replacement headset with your existing USB adapter, the units can be paired to each other by the following method:1 Ensure your replacement headset is fully charged.2 Power the headset off by pressing and holding the call control button for six seconds. The headset indicator light will be red for four seconds.3 Place the headset in pairing mode by pressing and holding the call control button until the indicator light flashes red and blue.4 Place the USB adapter in pairing mode by pressing and holding the pairing button on the adapter for two seconds. The pairing light will flash red and blue.5 When the pairing light on the USB adapter goes solid blue, the headset and the USB adapter are paired. NOTE Take caution pairing the USB adapter. Do not press hard. Please “press” with both fingers rather than push on the USB adapter to avoid damage to the USB adapter or USB port.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 125 Using Your Headset with your Bluetooth Mobile PhonePairing your Headset to your Bluetooth Mobile Phone1 Turn on your mobile phone and enable Bluetooth. For most phones select Settings>Tools>Connections> Bluetooth>On. See your phones user guide for more information.2 Power the headset off by pressing and holding the call control button for six seconds. The headset indicator light will be red for four seconds.3 Press and hold the headset call control button for six seconds or until the red and blue indicator lights flash alternately.NOTE The headset will stay in pairing mode for two minutes.Placing, Answering, and Ending Calls with your Headset and Bluetooth Mobile Phone To place a call Dial number on your mobile phone keypadTo answer a call Short press call control button. To answer a call when already on an active Microsoft Office Communicator callShort press the call control button to end the Microsoft Office Communicator call, then press again to answer your mobile phone callTo end a call Short press call control button.Redial last number* Double tap call control button. There will be a high tone on each press. A final tone indicates the last number has been redialed.Activate voice dialing* Press and hold call control button for two seconds. First tone on key press start followed by a second tone which indicates voice dial is activated.Reject a call Press and hold call control button until you hear two tones. Transfer a call from your mobile phone to your headsetPress and hold call control button for two seconds until you hear a long tone. Transfer a call from your headset to your mobile phonePress and hold call control button for two seconds until you hear a long tone.* Only available on mobile phones and carriers that support these features.4 Use the commands on your phone to locate the headset. For most phones select Settings>Tools>Connections>Bluetooth>Search>Savi Go WH100. See your phones user guide for more information.5 When prompted for a passkey, enter 0000 (4 zeros). The headset indicator light will flash blue when paired successfully.NOTE For detailed pairing instructions for popular mobile phones visit: www.plantronics.com/easytopair.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 13My headset doesn’t work with Microsoft Office Communicator.Make sure your headset is charged.Make sure your headset is on and connected.Press the call control button on your headset.Fine tune the listening volume with the call control button. If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator*.The sound is distorted or I hear an echo in the headset.Reduce speaking volume on the PC using Microsoft Office Communicator*.Point microphone towards your chin.If the distortion is still present, lower the volume using the call control button.While on an Microsoft Office Communicator call I want to accept a call from my mobile phonePress the call control button for less than 1 second (this will disconnect the Microsoft Office Communicator call.) Press the call control button again to connect with your mobile phone.People I talk to can hear a buzz in the background.The charger base is plugged into a power strip. Plug the charger into the wall directly.Reconnecting the Bluetooth link between your headset and your PCIf you turn on the headset beyond Bluetooth range, and then return within it, you will need to reestablish the Bluetooth link by pressing the call control button.Talk time performance is significantly degraded even after a full recharge.Battery is wearing out. Call Plantronics for factory service information. Contact information is provided at the back of the user guide.Troubleshooting and Common QuestionsTroubleshooting — Microsoft Office Communicator Usage* Consult Microsoft Office Communicator Help for more information
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide 14My headset does not work with my phone.Make sure the headset is fully charged.Make sure headset is paired with the Bluetooth phone you are trying to use.See “Pairing Your Headset to your Mobile Phone” on page 12.My phone did not locate the headset.Turn both your phone and headset off and on, and then repeat the pairing process on page 12.I could not enter my PIN code. Turn both your phone and headset off and on, and then repeat the pairing process on page 12. Your PIN code, or Passkey, is 0000.I cannot hear caller/dial tone. The headset is not turned on. Press the call control button for approximately 2 seconds until you hear a tone or see the indicator glow blue.Your headset is out of range. Move the headset closer to the Bluetooth phone.Your headset battery is drained. Charge your battery. See “Docking and Charging Your Headset” on page 7.The listening volume is too low. Incremental tapping of the call control button will adjust volume.Make sure that the headset fits properly. See “Fitting Headset” on page 7.Audio quality is poor. Make sure that headset is sitting correctly in ear with boom pointing towards corner of mouth.See “Fitting the Headset” on page 7.Callers cannot hear me. Your headset is out of range. Move the headset closer to the Bluetooth phone. My headset falls off my ear. Make sure that Headset is sitting correctly on your ear with boom pointing towards corner of mouth.See “Fitting the Headset” on page 7.Troubleshooting — Mobile Phone Usage
Plantronics, Inc.345 Encinal StreetSanta Cruz, CA 95060United StatesTel: 800-544-4660 www.plantronics.com © 2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, PerSono Suite and Plantronics Savi, are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.Patents U.S. 5,210,791; 6,735,453; 6,923,688; 7,075,270; D469,756; D512,984; D517,519; D519,498; D521,492; D523,412; Australia 147229; 303053; 303054; China ZL200530008543.X; ZL200530008542.5; EM 293964-0003; 293964-0004-0006; France 651,857-651,865; Germany 40108524.4; GB Regd.Des.No. 2104923; Taiwan D112594 and Patents Pending. XXXXX-XX (12.08)FCC Part 15 Regulatory Information DECLARATION OF CONFORMITYWe Plantronics,345 Encinal Street, Santa Cruz, California, 95060 USA (800) 544-4660, declare under our sole responsibility that the product BUA 200 complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Industry Canada Regulatory Information This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.SupportFor support please contact your Plantronics Authorized Resellers.

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