Point Mobile PM80G Mobile Computer User Manual

POINTMOBILE CO., LTD. Mobile Computer

User Manual

Quick Start GuidePlease note your phone is battery embedded design with removable back cover and battery. Unauthorized personnel are strictly prohibited from disassembling the phone.If your phone isn’t working normally, try to restart it by pressing and holding the Power key for at least 7 seconds until the startup screen appears.If your phone develops a serious error and can’t be restored by restarting it, you may need to restore factory settings by pressing and holding the Power key and Volume up key until the startup screen appears. Then select "reboot system now" and press the Power key to confirm.Note: Please take care when performing such operations because they will erase personalized settings and data saved in your phone, such as SMS, Contacts, Music, etc. Make sure you are using a Power adapter DC 5V 2A output. We recommend use of Pointmobile power adaptor.PM80PM80_GB_QG_20151216.indd 1 12/16/2015 1:38:23 PM
11Your mobile ������������������1�1 Keys and connectors USB ConnectorFront camera ScannerLED indicatorHome keyTouch screenBack keyFunction keyPROTECT YOUR HEARINGTo prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.Table of contents1Your mobile ��������������������������������������������������������������������� 12 Text input ����������������������������������������������������������������������133 Phone call ����������������������������������������������������������������������144 Contacts ������������������������������������������������������������������������165 Messaging�����������������������������������������������������������������������166 Email ������������������������������������������������������������������������������187 Getting connected �������������������������������������������������������� 198 Find my location using GPS satellites ������������������������219 Data backup ������������������������������������������������������������������2210 Factory data reset ��������������������������������������������������������2311 Applications & Internal storage ����������������������������������2412 Making the most of your phone ���������������������������������� 2513 MSR ��������������������������������������������������������������������������������2614 2D Barcode scanner �����������������������������������������������������2715 SAM Card ����������������������������������������������������������������������27Safety and use �������������������������������������������������������������������������28General information ��������������������������������������������������������������36Warranty ��������������������������������������������������������������������������������� 37Troubleshooting����������������������������������������������������������������������38www.sar-tick.comWhen carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 1.0 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.Recent Apps key   PM80_GB_QG_20151216.indd 2-1 12/16/2015 1:38:26 PM
2 3Power key• Press: Lock the screen/Light up the screen.• Press and hold: Show the pop-up menu to select from Power off/Reboot/Airplane mode/Hot Swap.• Press the Power key for more than 7s to restart.• Press the Power key and Volume up key to reset.• Press the Power key and Volume down key tocapture a screenshot.Volume Keys • In call mode, adjusts the earpiece or headset volume.• In Music/Video/Streaming mode, adjusts the mediavolume.• In general mode, adjusts the ringtone volume.• Mutes the ringtone of an incoming call.• In camera preview mode, press Volume up or down key to enter burst shoot.Scanner Keys• In Scan Wedge mode, press the Scanner keys on bothsides of the phone at the same time to scan the barcode.Camera Camera Flash/FlashlightPower keyVolume keyRecent Apps key• Touch to view recent used applications.Home key• From any application or screen, touch to return to the Home screen.• Touch and hold to open the recent APP list.Back key• Touch to go back to the previous screen, or to closea dialog box, options menu, the notification panel, etc.Function key• Touch to slect the function you want to set as theshotcut of program buttons.3.5mm Audio headsetPM80_GB_QG_20151216.indd 2-3 12/16/2015 1:38:28 PM
4 51�2 Getting started1�2�1 Set-upRemoving or installing the back cover1. Slide the battery cover locker to left(1) and pull up the cover by pulling each side of cover bottom(2).2. Insert from top(1) to bottom(2) of battery.3. Pull up black ribbon to lift out the battery.4. Put in the upper part of battery cover first(1) and put in thebottom part as second(2). Push by using both hand in order ofnumber(3),(4),(5). Push on more(6) in order to make sure the battery cover is surely attached.Inserting or removing the SIM cardYou must insert your SIM card to make phone calls. Please power off your phone before inserting or removing the SIM card.To install, place the SIM card with the chip facing downwards into the housing and slide it into its slot. Make sure that it is correctly inserted. To remove the card, press and slide it out.Your phone only supports SIM cards. Do not attempt to insert other SIM types like mini and nano cards; otherwise this may cause damage to your phone.Installing or removing the microSD cardInsert the microSD card with the golden contacts facing downwards into the slot. To remove the microSD card, gently press and slide it out.To avoid data loss and SD card damage, before removing the SD card, please ensure that the SD card is unmounted (Settings\Storage\Unmount SD card).Charging the batteryPM80 has two batteries.PM80_GB_QG_20151216.indd 4-5 12/16/2015 1:38:34 PM
6 7Standard/ Extend Battery3.7V, 3,000mAh/4,000mAhBackup battery 75mAh at 3.7VCharging rate time < 4 hours/ 6hrs (from Low-BatteryShutdown level)Connect the battery charger to your phone and wall socket respectively, the LED indicator will light red while charging.If the phone is suddenly out of power when using, please replace the other battery, then remove the back cover and press the reset button. The phone is just in sleep mode when out of power, the screen will be waken up after you pressed the reset button to activate the Backup battery function.Reset buttonTo reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off WLAN, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.1�2�2 Power on your phoneHold down the Power key until the phone powers on. It will take a few seconds before the screen lights up.Set up your phone for the first timeThe first time you power on the phone, you should set the following options: Input method, GoogleTM account, Location, etc.Even if no SIM card is installed, your phone will still power on and you will be able to connect to a WLAN network, sign into your GoogleTM account and use some of the phone's features. 1�2�3 Power off your phoneHold down the Power key from the Home screen until the phone options appear, select Power off.1�3 Home screenYou can move all of items (applications, shortcuts, folders and widgets) you use most frequently to your Home screen for quick access. Touch the Home key to switch to the Home screen.Touch to enter application list.Status bar• Status/Notification indicators • Touch and drag down to open the notification panel.Touch an icon to open an application, folder, etc.Favorite tray applications• Touch to enter the application.• Touch and hold to move or change applications.Search bar• Touch  to enter text search screen.• Touch  to enter voice search screen.1�3�1 Using the touchscreenTouch To access an application, touch it with your finger.Touch and Hold Touch and hold the item to enter the available options. Drag Place your finger on the screen to drag an object to another location.PM80_GB_QG_20151216.indd 6-7 12/16/2015 1:38:36 PM
8 9Status iconsGPRS connected GPS is onGPRS in use Alarm is setEDGE connected Bluetooth is onEDGE in use Connected to a Bluetooth device3G connected Speakerphone is on3G in use Roaming4G connected Headset connected4G in use No SIM card installedNo signal Vibrate mode/ MuteSignal strength Phone microphone is muteBattery is charging Battery is partially drainedBattery is very low Battery is fullBattery is lowWLAN is onConnected to a WLAN networkAirplane modeSlide/Swipe Slide the screen up and down to scroll through the applications, images, web pages, etc.The device also supports one finger zoom (Messaging, Browser, Email, Camera and Gallery) by double tapping the screen then sliding with one finger to zoom in/out).Flick Similar to swiping, but flicking makes it move quicker.Pinch/Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view.1�3�2 Status barFrom the status bar, you can view both phone status (to the right side) and notification information (to the left side). PM80_GB_QG_20151216.indd 8-9 12/16/2015 1:38:39 PM
10 11Notification iconsNew GmailTM message Missed callNew Email message Call forwarding is onNew text or multimedia message / Song is playing/pauseProblem with SMS or MMS delivery Connected to VPNNew Google HangoutsTM messageMore notifications are hiddenNew voicemail Audio shareUpcoming event Uploading dataScreenshot error Download finished Screenshot captured Select input methodMicroSD card is full An open WLAN network is availableNo SD card Phone is connected via USB cablePreparing SD card System update availableUSB tethering is onCarrier data use threshold approaching or exceededTouch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly.Notification panelWhen there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information.Touch to clear all event–based notifications (other ongoing notifications will remain).Quick setting panelTouch and drag down the Notification panel to open the Quick setting panel. You can enable or disable functions or change modes by touching the icons.Touch to access Settings, where you can set more items.1�3�3 Search barThe phone provides a Search function which can be used to locate information within applications, the phone, or the web. PM80_GB_QG_20151216.indd 10-11 12/16/2015 1:38:41 PM
12 131�3�4 Lock/Unlock your screenTo protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.1�3�5 Personalize your Home screenAddYou can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen as you prefer.Reposition Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favourite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.RemoveTouch and hold the item to be removed to activate the Move mode, drag the item up to the top of the icon, and release after the item turns red.Create foldersTo improve the organization of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.Wallpaper customizationTouch Settings on the applications screen then touch Display\Wallpaper to customize wallpaper.1�3�6 Volume adjustmentYou can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume up/down key, or touching Settings\Sound & notification\Media volume to set the volume.2Text input ���������������������2�1 Using Onscreen KeyboardOnscreen Keyboard settingsTouch Settings\Language & input, touch the keyboard you want to setup and a series of settings will become available for your selection. Adjust the Onscreen Keyboard orientationTurn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch Settings\Display\When device is rotated).2�1�1 AndroidTM keyboardTouch to switch between symbol and numeric keyboard.Touch & hold to select symbols.Touch to enter text or numbers.Touch to input comma; touch & hold to show input options.Touch to switch "abc/Abc" mode; Touch & hold to switch "abc/ABC" mode.2�2 Text editingYou can edit the text you have entered.• Touch and hold or double-tap within the text you would liketo edit.• Drag the tabs to change the highlighted selection.• The following options will show: Select all , Cut , Copy and Paste .• Touch the icon to go back without any action.PM80_GB_QG_20151216.indd 12-13 12/16/2015 1:38:41 PM
14 153Phone call ����������������3�1 Placing a callYou can easily place a call using Phone. Touch the Application tab from the Home screen and select Phone.Slide to access the RECENTS and CONTACTS.Touch to call the previewed number.Touch to hide/display keyboard.Display the suggested number(s).Touch and hold to access voicemail.Enter the desired number from the keyboard directly and touch to place the call or select a contact from CONTACTS or RECENTS by sliding or touching tabs, then choose your target SIM card to make the call. The number you entered can be saved to People by touching and then touching Create new contact.If you make a mistake, you can delete the incorrect digits by touching .To hang up a call, touch .3�2 Answering or rejecting a callWhen you receive a call:• Slide the icon to the right to answer;• Slide the icon to the left to reject;• Slide the icon upwards to reject the call by sending a preset message.To mute the ringtone volume of an incoming call, press the Volume up/down key or turn the phone over.3�3 Consulting your call memoryYou can access your call memory by touching RECENT tab from the Phone screen to view Missed calls, Outgoing calls and Incoming calls.PM80_GB_QG_20151216.indd 14-15 12/16/2015 1:38:43 PM
16 174Contacts �������������������You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.4�1 Adding a contactTouch on the Home screen, select Contacts, then touch the icon in the contacts list to create a new contact.4�2 Importing, exporting and sharing contactsFrom the Contacts screen, touch the icon to open the options menu, touch Import/export, then select Manage SIM card contacts, Export to SIM card, Import from storage, Export to storage or Share visible contacts.You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.Touch a contact you want to share, touch the icon and Share from the contact details screen, and then select the application to perform this action. 4�3 Synchronizing contacts in multiple accountsContacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.5Messaging �����������������You can create, edit and receive SMS and MMS with this phone.To access this feature, touch the Application tab from the Home screen, then select Messaging.To check messages stored in your SIM card,touch the icon from the Messaging screen, then touch Settings\Manage SIM messages.5�1 Write messageOn the message list screen, touch the new message icon to write text/multimedia messages.Touch to create a new message.• Touch to view the whole message thread.• Touch & hold to activate delete mode. Sending a text messageEnter the mobile phone number of the recipient in the To bar then touch the Type message bar to enter the text of the message. An SMS of more than 160 characters will be charged as several SMS. Specific letters (accent) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient.Sending a multimedia messageMMS enables you to send video clips, images, photos, animations, slides, and sounds to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses added.Touch to add attachment, pictures, videos, audio and slide show.PM80_GB_QG_20151216.indd 16-17 12/16/2015 1:38:44 PM
18 196 Email ������������������������Besides your Gmail account, you can also set-up external POP3 or IMAP email accounts in your phone.To access this feature, touch the Application tab from the Home screen, then select Email.An email setup wizard will guide you through the steps to set-up an email account.• Enter the email address and password of the account you wantto set-up.• Touch . If the account you entered is not provided by yourservice provider in the phone, you will be prompted to go tothe email account settings screen to enter settings manually.Alternatively, you can touch Manual setup to directly enterthe incoming and outgoing settings for the email account youare setting up.• Enter the account name and display name in outgoing emails.• To add another email account, you can touch the icon and Settings. Touch Add account to create.To create and send emails• Touch the icon from the Inbox screen.• Enter recipient(s) email address (es) in the To field.• If necessary, touch the icon beside To field to add Cc/Bcc to add a copy or a blind carbon copy to the message.• Enter the subject and the content of the message.• Touch to add an attachment.• Finally, touch to send�• If you do not want to send the mail right away, you can touch the icon and Save draft keys or touch the Back key to save a copy. 7Getting connected �������To connect to the Internet with this phone, you can use GPRS/EDGE/3G/LTE networks or WLAN, whichever is most convenient.7�1 Connecting to the Internet7�1�1 GPRS/EDGE/3G/LTEThe first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G, LTE. To check the network connection you are using, touch Settings\More���\Cellular networks, and touch Access Point Names or Network operators.7�1�2 WLANUsing WLAN, you can connect to the Internet when your phone is within range of a wireless network. WLAN can be used on your phone even without a SIM card inserted.To turn WLAN on and connect to a wireless network• Touch Settings\WLAN.• Touch the switch to turn on/off WLAN.• The detailed information of detected WLAN networks is displayed in the WLAN networks section.• Touch a WLAN network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you can contact the network operator for details). When finished, touch CONNECT.PM80_GB_QG_20151216.indd 18-19 12/16/2015 1:38:45 PM
20 217�2 Browser ��������������������������������������Using the Browser, you can enjoy surfing the Web.To access this feature, touch the Application tab from the Home screen, then select Browser.To go to a web pageOn the Browser screen, touch the URL box at the top, enter the address of the web page, and then confirm. 7�3 Connecting to a computer(1)With the USB cable, you can transfer media files and other files between your microSD card/internal storage and the computer. To connect/disconnect your phone to the computer:To connect:• Use the USB cable that came with your phone to connectthe phone to a USB port on your computer. You will receive anotification that the USB is connected.• Open the Notification panel and touch Connected as a media device, then make a selection in the dialog that opens to confirm that you want to transfer files.To disconnect (for mass storage):• Open the Notification panel and touch Connected as a media device,• Touch to cancel Media device (MTP) in the dialog that opens.Before using MTP, make sure that the driver (Windows Media Player 11 or higher version) has been installed.(1) You can change your default connection mode via Settings\Storage\touch the icon\USB computer connection. Some operationswhich are available under mass storage are not usable under MTP and PTP.7�4 Sharing your phone's mobile data connectionYou can share your phone's mobile data connection with a single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable WLAN hotspot.To turn on USB tethering or Portable WLAN hotspot• Touch Settings\More���\Tethering.• Touch the switch of USB tethering or Bluetooth tethering to activate this function. These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. 8Find my location using GPS satellites �����������To activate your phone’s global positioning system (GPS) satellite receiver:• Touch Settings\Location.• Touch the switch to turn on Google's location service.You can then open Maps to find your location:PM80_GB_QG_20151216.indd 20-21 12/16/2015 1:38:45 PM
22 23Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters (“street level”). The process of accessing the GPS satellite and setting your phone's precise location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.9Data backup �����������������This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function:• Touch Settings\Backup and reset• Touch the switch of Back up my data.When this function is activated, a wide variety of settings and data is backed up, including your WLAN passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivate this option, you stop backing up your settings, and any existing backups are deleted from Google Servers.10 Factory data resetTo activate factory data reset:• Touch Settings\Backup and reset\Factory data reset�• Touch the RESET PHONE.Resetting the phone will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.When you are unable to power on your cellphone, you can perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up.PM80_GB_QG_20151216.indd 22-23 12/16/2015 1:38:45 PM
24 2512 Making the mostof your phone ���������12�1 Smart SuiteSmart Suite includes:• ContactsAllows you to back up contact entries so that you don't haveto worry about losing, breaking, switching phones or changingservice providers.• MessagesFrees you from painstakingly inputting text on the keypads. All ofyour messages are easily accessible and well-organized.• CalendarAllows you to sync events freely between your phone and Outlook and create and edit new events from a PC.• PhotosAllows you to easily import photos from your PC or the handset and organize them in different albums for better management.• VideosAllows you to insert video files from your PC for playback and then upload them to a handset folder.• MusicQuickly search for your favorite songs on your PC, manage theultimate Library, and enjoy the easiest digital jukebox in yourown way. • Application Allows you to import downloaded mobile applications and havethem installed into your handset upon synchronization.• BackupAllows you to back up your contacts, messages, calendar, photosand applications, then import the backup files to your phone.Supported Operating SystemsWindows XP/Vista/Windows 7/Windows 8.11 Applications & Internal storage �����11�1 ApplicationsWith this phone, some built-in Google applications and other third party applications are available for your convenience.With the built-in applications, you can• Communicate with friends.• Exchange messages or emails with friends.• Track your location, view traffic situations, search for locations and get navigation information to your destination.• Download more applications from the Google PlayTM Store andmore.Google, the Google logo, Android, the Android logo, Google Play,Gmail, Google Mail, Google Maps, Google Music, Google Talk, Picasa, YouTube and other marks are trademarks of Google Inc.11�2 Internal storageTouch Settings\Storage to display the amount of internal phonestorage used by the operating system, its components, applications(including those you downloaded), permanent and temporary data.If a warning message comes up saying that phone memory is limited, you are required to free up space by deleting some unwanted applications, downloaded files, etc.PM80_GB_QG_20151216.indd 24-25 12/16/2015 1:38:46 PM
26 2712�2 UpgradeYou can use the Mobile Upgrade tool or FOTA Upgrade tool to update your phone's software.12�2�1 Mobile UpgradeLaunch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software. All personal information will be permanently lost following the update process. We recommend you backup your personal data using Smart Suite before upgrading.12�2�2 FOTA UpgradeUsing the FOTA Upgrade tool you can update your phone's software.To access System updates, touch Settings\About phone\System updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it is done please touch Install to complete the upgrade. Now your phone's software will be the latest version.You should turn on data connection before searching for updates. Settings for auto-check intervals is also available once you restart the phone.If you have chosen auto-check, when the system discovers the new version, dialog will pop up to choose download or ignore, the notification also will show in status bar.13 MSR �������������������������Magnetic Swipe Card Reader/Writer, which is designed to offer a card reading/writing solution for ISO formats. It is a programming software for various read/write performance, like swiping Passbook and some magnetic cards.• Coercive force Read/write 300-4000 oe Mag.card• Swipe Manual, single direction14 2D Barcode scanner2D Scanner is designed at the front end of phone, which can interpret two-dimensional barcodes, which store data in two dimensions, rather than in just a series of black and white bars. Two-dimensional code scanning is used to obtain the content and information in QR Code image via the application of Smartphone Client.When there are notifications, touch and drag down the Status bar to open the Scan Wedge. Touch the icon to enable/ disable scanner.After you enabled the scanner, touch the Demos on the Home Screen, then touch the , press the Scan Key on both sides of the phone at same time, scan the barcode. You will see the scanned result.15 SAM Card ���������������SamCard is a fantasic visiting card reader with high recognition accuracy and speed.Other features: Anti-shake photo shooting.Auto-rotate card images.Shoot both vertically and horizontally.PM80_GB_QG_20151216.indd 26-27 12/16/2015 1:38:46 PM
28 29Safety and use ����������������������We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.• TRAFFIC SAFETY:Given that studies show that using a mobile phone while driving avehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile when the vehicle is not parked.When driving, do not use your phone and headphone to listento music or the radio. Using a headphone can be dangerous andforbidden in some areas.When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:- do not place your phone on top of the dashboard or within anairbag deployment area,- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phoneRF energy.• CONDITIONS OF USE:You are advised to switch off the telephone from time to time tooptimise its performance.Switch the phone off before boarding an aircraft.Switch the phone off when you are in health care facilities, exceptin designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.Switch the phone off when you are near gas or flammable liquids.Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any. To avoid hearing impairment, pick up the call before holding yourphone to your ear. Also move the handset away from your ear while using the “hands-free” mode because the amplified volume mightcause hearing damage.Do not let children use the phone and/or play with the telephone and accessories without supervision.When replacing the cover please note that your phone may contain substances that could create an allergic reaction.Always handle your phone with care and keep it in a clean and dust-free place.Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -20~60. At over 50°C the legibility of the phone’s display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all cellular networks. You should never rely only on your phone for emergency calls.Do not open, dismantle or attempt to repair your mobile phone yourself.Do not drop, throw or bend your mobile phone.Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any injury. Do not paint it.Use only batteries, battery chargers, and accessories which are recommended by Point Mobile and its affiliates and are compatible with your phone model. Point Mobile and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.Remember to make back-up copies or keep a written record of all important information stored in your phone.Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:- Do not play or use a flashing-lights feature if you are tired orneed sleep.PM80_GB_QG_20151216.indd 28-29 12/16/2015 1:38:46 PM
30 31- Take a minimum of a 15-minute break hourly.- Play in a room in which all lights are on.- Play at the farthest distance possible from the screen.- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other partsof your body. Follow the instructions to avoid problems suchas tendinitis, carpal tunnel syndrome, or other musculoskeletaldisorders.PROTECT YOUR HEARINGTo prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.• PRIVACY:Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording soundswith your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to recordthe voices of other people or any of their personal attributes, andduplicate or distribute them, as this may be considered to be aninvasion of privacy. It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to recordprivate or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.• BATTERY:Observe the following precautions:- Do not attempt to eject, replace and open battery,- Do not punctuate the back cover of your phone,- Do not burn or dispose of your phone in household rubbish orstore it at temperature above 60°C.Batteries must be disposed of in accordance with locally applicableenvironmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those notrecommended by Point Mobile and/or its affiliates.This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life:- Municipal waste disposal centres with specific bins for these types of equipment- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These collection points are accessible free of charge.All products with this sign must be brought to these collection points.In non European Union jurisdictions:Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.•CHARGERSMains powered chargers will operate within the temperature range of: 0°C to 45°C.The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.•RADIO WAVES:Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVESThis equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.• • PM80_GB_QG_20151216.indd 30-31 12/16/2015 1:38:47 PM
32 33Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.Body-worn SAR testing has been carried out at a separation distance of 1.0 cm(CE,FCC,IC). To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body. Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone. Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or USB data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 1.0 cm away from the body.Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For products with WLAN features, only connect to trusted WLAN networks. Your product can store personal information in various locations including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your product. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your product’s performance and/or have access to private information including account details, call data, location details and network resources.Note that any data shared with Point Mobile is stored in accordance with applicable data protection legislation. For these purposes Point Mobile implements and maintains appropriate technical and organizational measures to protect all personal data, for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to (i) the technical possibilities available, (ii) the costs for implementing the measures, (iii) the risks involved with the processing of the personal data, and (iv) the sensitivity of the personal data processed. You can access, review and edit your personal information at anytime by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.FCC Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.PM80_GB_QG_20151216.indd 32-33 12/16/2015 1:38:47 PM
34 35This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.ICThis radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p) is not more than that necessary for successful communication.This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this devicemust accept any interference, including interference that may causeundesired operation of the device.This device is restricted to indoor use only within the 5.15 ~ 5.25GHz Band.• LICENCESmicroSD Logo is a trademark.The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Point Mobile and its affiliates is under license. Other trademarks and trade names are those of their respective owners. PM80 Bluetooth Declaration ID D025403The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.Google, the Google logo, Android, the Android logo, Google SearchTM, Google MapsTM, GmailTM, YouTube, Google Play Store, Google LatitudeTM and HangoutsTM are trademarks of Google Inc.The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch and hold Google legal in Settings\About phone\Legal information). (1)You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License.We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by Point Mobile.You may download the source codes from http://sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from internet.(1) May not be available in all countries.PM80_GB_QG_20151216.indd 34-35 12/16/2015 1:38:48 PM
36 37General information �����������• Electronic labeling (Label) path: Touch Settings/Regulatory & Safety or input "*#07#", you can find more information about labeling.(1)On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions youmay have. Your telephone is a transceiver that operates on GSM inquad-band (850/900/1800/1900 MHz), WCDMA in quad-band(850/900/1900/1700/2100 MHz), LTE in six-band (B2/B3/B4/B5/B13/B17).DisclaimerThere may be certain differences between the user manualdescription and the phone’s operation, depending on the softwarerelease of your telephone or specific operator services. Point Mobile shall not be held legally responsible for such differences, if any, norfor their potential consequences, which responsibility shall be borne by the operator exclusively. This handset may contain materials,including applications and software in executable or source codeform, which is submitted by third parties for inclusion in this handset (“Third Party Materials”). All third party materials in this handset are provided “as is”, without warranty of any kind, whether express orimplied, including the implied warranties of merchantability, fitness for a particular purpose or use/third party application, interoperabilitywith other materials or applications of the purchaser and non-infringement of copyright. The purchaser undertakes that PointMobile has complied with all quality obligations incumbent uponit as a manufacturer of mobile devices and handsets in complyingwith Intellectual Property rights. Point Mobile will at no stage beresponsible for the inability or failure of the Third Party Materialsto operate on this handset or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, PointMobile disclaims all liability for any claims, demands, suits or actions, and more specifically – but not limited to – tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the presentThird Party Materials, which are provided free of charge by PointMobile, may be subject to paid updates and upgrades in the future;Point Mobile waives any responsibility regarding such additionalcosts, which shall be borne exclusively by the purchaser. Theavailability of the applications may vary depending on the countries (1) It depends on countries.and the operators where the handset is used; in no event shall the list of possible applications and software provided with the handsets be considered as an undertaking from Point Mobile; it shall remain merely as information for the purchaser. Therefore, Point Mobile shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser, as its availability depends on the country and the operator of the purchaser. Point Mobile reserves the right at any time to add or remove Third Party Materials from its handsets without prior notice; in no event shall Point Mobile be held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and Third Party Materials.Warranty ������������������������������Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months(1) from the date of purchase as shown on your original invoice.Batteries(2) and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months(1) from the date of purchase as shown on your original invoice.In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase.If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.This warranty covers the cost of parts and labor but excludes any other costs.This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):(1) The warranty period may vary depending on your country.(2) The life of a rechargeable mobile phone battery in terms ofconversation time standby time, and total service life, will dependon the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that youshould obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges.PM80_GB_QG_20151216.indd 36-37 12/16/2015 1:38:48 PM
38 391) Non-compliance with the instructions for use or installation, orwith technical and safety standards applicable in the geographical area where your phone is used,2) Connection to any equipment not supplied or not recommended by Point Mobile,3) Modification or repair performed by individuals not authorised by Point Mobile or its affiliates or your vendor,4) Modification, adjustment or alteration of software or hardwareperformed by individuals not authorized by Point Mobile.5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage,corrosion, oxidation…Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.In no event shall Point Mobile or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.Troubleshooting�������������������Before contacting the service centre, you are advised to follow the instructions below:• You are advised to fully charge ( ) the battery for optimal operation.• Avoid storing large amounts of data in your phone as this mayaffect its performance.• Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the Volume up key at the same time). ALLUser phone data: contacts, photos, messages, files, and downloaded applications will be permanently lost. It is strongly advised to fully backup the phone data and profile via Smart Suite before doingformatting or upgrading. and carry out the following checks:My phone cannot be switched on or is frozen• When the phone cannot be switched on, charge for at least 20minutes to ensure the minimum battery power needed, then tryto switch on again.• When the phone falls into a loop during power on-off animationand the user interface cannot be accessed, press and hold theVolume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.• If neither method is effective, please reset the phone using thePower key and the Volume up key, (holding both together).My phone has not responded for several minutes• Restart your phone by pressing and holding the Power key formore than 7s.My phone turns off by itself• Check that your screen is locked when you are not using yourphone, and make sure the Power key is not mis-contacted dueto unlocked screen.• Check the battery charge level.My phone cannot charge properly• Make sure you are using a universal charger which complies withthese characteristics: micro-USB connector, 5V, min 1A output.• Make sure that your battery is not completely discharged; if thebattery power is empty for a long time, it may take around 20minutes to display the battery charger indicator on the screen.• Make sure charging is carried out under normal conditions (0°Cto +40°C).• When abroad, check that the voltage input is compatible.PM80_GB_QG_20151216.indd 38-39 12/16/2015 1:38:49 PM
40 41My phone cannot connect to a network or “No service” is displayed• Try connecting in another location.• Verify the network coverage with your operator.• Check with your operator that your SIM card is valid.• Try selecting the available network(s) manually.• Try connecting at a later time if the network is overloaded.My phone cannot connect to the Internet• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.• Make sure that the internet access service of your SIM card isavailable.• Check your phone's Internet connecting settings.• Make sure you are in a place with network coverage.• Try connecting at a later time or another location.Invalid SIM card• Make sure the SIM card has been correctly inserted (see"Inserting or removing the SIM card").• Make sure the chip on your SIM card is not damaged or scratched.• Make sure the service of your SIM card is available.Unable to make outgoing calls• Make sure you have dialed a valid number and have touched .• For international calls, check the country and area codes.• Make sure your phone is connected to a network, and the network is not overloaded or unavailable.• Check your subscription status with your operator (credit, SIMcard valid, etc.).• Make sure you have not barred outgoing calls.• Make sure that your phone is not in flight mode.Unable to receive incoming calls• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).• Check your subscription status with your operator (credit, SIMcard valid, etc.).• Make sure you have not forwarded incoming calls.• Make sure that you have not barred certain calls.• Make sure that your phone is not in flight mode.The caller’s name/number does not appear when a call is received• Check that you have subscribed to this service with your operator.• Your caller has concealed his/her name or number.I cannot find my contacts• Make sure your SIM card is not broken.• Make sure your SIM card is inserted properly.• Import all contacts stored in SIM card to phone.The sound quality of the calls is poor• You can adjust the volume during a call by pressing the Volume Up/Down key.• Check the network strength .• Make sure that the receiver, connector or speaker on your phone is clean.I am unable to use the features described in the manual• Check with your operator to make sure that your subscriptionincludes this service.When I select a number from my contacts, the numbercannot be dialed• Make sure that you have correctly recorded the number in yourfile.• Make sure that you have selected the country prefix when calling a foreign country.I am unable to add a contact in my contacts• Make sure that your SIM card contacts are not full; delete somefiles or save the files in the phone contacts (i.e. your professional or personal directories).My callers are unable to leave messages on my voicemail• Contact your network operator to check service availability.I cannot access my voicemail• Make sure your operator’s voicemail number is correctly entered in "Voicemail number".• Try later if the network is busy.I am unable to send and receive MMS• Check your phone memory availability as it might be full.• Contact your network operator to check service availability andcheck MMS parameters.• Verify the server centre number or your MMS profile with youroperator.• The server centre may be busy, try again later.SIM card PIN locked• Contact your network operator to obtain the PUK code (Personal Unblocking Key).PM80_GB_QG_20151216.indd 40-41 12/16/2015 1:38:49 PM
42I am unable to connect my phone to my computer• Install Smart Suite.• Check that your USB driver is installed properly.• Open the Notification panel to check if the Smart Suite Agenthas activated.• Check that your computer meets the requirements for SmartSuite Installation.• Make sure that you’re using the cable included in the box.I am unable to download new files• Make sure there is sufficient phone memory for your download.• Select the microSD card as the location to store downloaded files.• Check your subscription status with your operator.The phone cannot be detected by others via Bluetooth• Make sure that Bluetooth is turned on and your phone is visibleto other users .• Make sure that the two phones are within Bluetooth’s detectionrange.How to make your battery last longer• Make sure you follow the complete charge time (minimum 3hours).• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.• Adjust the brightness of screen as appropriate.• Extend the email auto-check interval for as long as possible.• Update news and weather information on manual demand, orincrease their auto-check interval.• Exit background-running applications if they are not being usedfor a long time.• Deactivate Bluetooth, WLAN, or GPS when not in use.The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications� • This heating is a normal consequence of the CPU handlingexcessive data. Ending above actions will make your phone return to normal temperatures.PM80_GB_QG_20151216.indd 42 12/16/2015 1:38:49 PM
43•Le présent émetteur radio a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. •Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. •Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1)l'appareil ne doit pas produire de brouillage, •et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. •Cet appareil est restreint à l'utilisation à l'intérieur seulement dans la bande 5.15 ~ 5.25GHz.

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