Poly Habitat Soundscaping Mesh Waterfall Installation Guide

User Manual: Poly Habitat Soundscaping Support | Poly, formerly Plantronics & Polycom

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INSTALLATION + MAINTENANCE MANUAL
CUSTOM WATER PANEL
COMPONENTS & INSTALLATION

Mesh Waterfall Installation Guide

Mesh Waterfall

Welcome
Product features
Uncrating the unit
Tools
Instructions
Waterfall technical Information
Technical drawings
Installed components
Installation and operation
What you will need
Cleaning and maintenance
Pump and
maintaining the water
General cleaning
Troubleshooting

3
4
6
9
12

CAUTION: WHEN SERVICING YOUR WATER FEATURE MAKE SURE THAT YOU DISCONNECT ALL ELECTRICAL AND LIGHTING.
Midwest Tropical Inc • 3420 West Touhy Ave • Skokie, IL 60076 USA • Phone: (847)679-6666 • Fax: (847)679-6669

Mesh Waterfall

Welcome

Congratulations on receiving a your new Mesh
Waterfall. This document contains the information you
need to install, operate and troubleshoot your new
water feature.

Product Features • Stainless steel wire mesh provides a slow, tranquil
flow of water.
• Mesh serves as an acoustic barrier for ambient
noise.

Mesh Waterfall

Uncrating the
Shipping
Container

Your water feature was sent to you inside of a wooden
crate to protect the water feature from any damage.
The following documentation will walk you through
how to uncrate your waterfall.

Tools You Will
Need

•
•
•
•
•
•
•

Instructions

1. Your container will be marked to indicate which
side is the front of the water feature.

Safety gloves
Electric drill
No. 2 Phillips bit
Bit holder
Glass holders
Pair of flat platform dollies
Suction cup glass holders

2. Position the container so that the indicated front
face is facing towards the ceiling.
3. Starting from the marked front face of the panel
use the drill with the No. 2 Phillips bit to remove all of
the screws. Remove the cardboard.
4. The waterfall is wrapped in plastic and surrounded
by protective insulation foam.
5. Remove the top layer of insulation foam, but do not
throw it away. Use the insulation foam to protect
the stainless steel while you move the watr feature
to its final position.
6. Remove the cardboard from the sides of the
shipping container. Remove the wooden frame
pieces from all sides.
7. Once all of the wood is removed, use the
assistance of a few colleagues to help pivot the
base from its current horizontal orientation to a

Mesh Waterfall

vertical orientation.
8. Use caution when handling the water feature
because the mesh can be damaged if punctured
and things can get caught on the mesh surface.
9. Use dollies, if necessary, to move the panel to it’s
final location or slide the panel into place.

Mesh Waterfall

Waterfall
Technical
Information

Your unit will ship as a standalone waterfall. The
following information describes what is included inside
of your water feature, as well as provide dimensions
and component locations.

Technical
Illustrations

See next page

Mesh Waterfall

1. Header
2. Acrylic Guide
3. L-Bracket
4. Mesh clasp
5. Spray bar
6. Mesh
7. Side-post -R
8. Side post -L
9. Lid-top - front
10. Lid-top - Back
11. Base

(Header Door)

HARDWARE

1. 1/4 - 20 PHILLIPS
2. 10-24 PHILLIPS SCREW

Mesh Waterfall

Installed
Components

• Oase® Waterfall Pump
• Pondmaster® UV Clarifier

Oase® Waterfall Pump
Max flow rate: 8000GPH
Power requirements: 120v / 60 hZ
Power consumption: 460 W
Usage: Submersed usage
Inlet: 2 inch

Pondmaster® UV Clarifier
Max Flow rate: 3000GPH
Power Requirements: 120v / 60 hZ
Usage: Submersed, in-line, or external
Inlet: 1 1/2” threaded X 1 1/2” Barb

Mesh Waterfall

Installation and
Operation

At this point your waterfall should be outside of the
shipping container; in a vertical position and near its
final position. If not, refer to page 4 of this document.
The pump, filter, UV sterilizer, control valves will all be
accessible by removing the lid top. The plumbing
connections are completed prior to your receipt of the
unit. Please remove all packaging inside the base prior
to filing the basin with water. Run all electrical cords out
of the chase hole on the side of the tank. Do not plug in
any components until you’ve filled the base with water.

Tools You Will
Need

•
•
•
•
•

Liquid level
Shims
Ladder or scissor lift
Microfiber cloth
Phillips screw driver

• Pair of low profile dollies
• Mallet

It is highly recommended that a party of 3 or more are
available to assist in installation.
The water feature requires a 120VAC 20 AMP Duplex outlet (US Standard outlet).
Step 1:
Prepare
Installation
Location

Before moving the water feature into place, you must
ensure the floor is perfectly level and flat.

Step 2:
Position the
Water Feature

Use a dolly under each end of the water feature to
afford the ability to move the waterfall around easily.

Remove any debris from the area surrounding the final
placement of the water feature. Use a liquid level to
check the floor for level.

Pivot the basin on one of the short edges. Roll one of the
dollies under the basin. Next, carefully, tilt the waterfall
so that the other dolly can be rolled underneath. Move
the waterfall as close to the final location as possible.
To remove from dollies: Lift one side of the waterfall,
remove a dolly then rest the base onto the floor. Do the
same for the other side. Now you must slide the waterfall
into its final location. After the waterfall is in position
check once again for level.
Note* An unleveled water fall will cause the water to flow
improperly.
CAUTION: WHEN SERVICING YOUR WATER FEATURE MAKE SURE THAT YOU DISCONNECT ALL ELECTRICAL AND LIGHTING.
Midwest Tropical Inc • 3420 West Touhy Ave • Skokie, IL 60076 USA • Phone: (847)679-6666 • Fax: (847)679-6669

Mesh Waterfall

Step 2 (Cont.):
Position the
Water Feature

If the waterfall is not level use shims to level the
waterfall.
To use the shims:
Keep the level on the top of the basin of the waterfall.
Slightly tilt the waterfall, insert a shim starting from the
thinest end of the shim into the gap between the
floor and the bottom of the waterfall unit. Allow the
waterfall to rest on the shim. Check the level again
you may have to use the mallet to tap the shim further
into underside of the base. Repeat the process until
the base is level on all sides.
Once the base is level break off or cut the exposed
ends of the shims.
Remove Lid tops on the base

Step 3:
Chase Cables

Chase the cables for the water pump and UV sterilizer
out of the small hole on the side of the water fall base
make sure they reach the outlet.

Step 4:
Fill with Water

Your unit requires approximately 36 gallons of water.
(We recommend using distilled water.)
Fill the base directly, do not overfill, The water surface
should be at least an inch below the electrical chase
hole.

Mesh Waterfall

Step 5:
Operating the
Water Fall

Inside the base there is one valve to control the water
flow for the waterfall.
For more water onto the mesh turn the valve handle
towards perpendicular to the PVC piping; however,
avoid turning the valve completely perpendicular to
the piping as that will decrease the efficiency of the
UV sterilizer.

UV sterilizer
Step 6
First Run

Primary control
valve

Water Pump

Connect the cables to electrical power outlets. The
waterfall will begin to run. Adjust the primary control
valve to achieve the desired speed/ flow of waterfall.
Evaluate the waterfall to check for uneven flow, dry
spots or leaks.
If all is well close the lid tops, and replace the basin Lidtops.

Mesh Waterfall

Cleaning And
Maintenance

Each unit is fabricated to last for many years. To make
sure that it operates and looks as new as possible,
perform regular maintenance on the water feature.

Pump And UV
Sterilizer

Oase® Waterfall Pump
Cleaning the unit
● Regular cleaning of the pump may be necessary depending upon the environment in which it is operated.
Clean the pump when it is visibly soiled or when a drop
in performance is detected. Clean the unit with
warm water using a soft brush.
● Never use aggressive cleaning agents or chemical
solutions. These could attack the housing surface or impair the function.
● In the event of stubborn furring (calcium deposits),
a common household cleaner free from vinegar and
chlorine can be used. Subsequently, clean the pump
thoroughly using warm water.
Pondmaster® UV Clarifier
The bulb has a life of 9000 hours before the UV
output drops below a useful level. It should remain on
24 hours per day throughout the season. For the best
possible performance, it is recommended that the
bulb be replaced every year. Remember, the bulb will
produce visible light long after it has stopped producing UV wavelength.
The quartz sleeve should be cleaned periodically of dirt or lime scale build-up since this will block
the UV light and reduce efficiency. Clean the quartz
sleeve with vinegar and a scrub pad. Please dispose
of the used bulb in accordance with state hazardous
waste laws since it contains mercury.

Mesh Waterfall

Maintaining The
Water

The water inside the basin will need to be regularly
maintained to deter growth of micro-organisms, and
maintain clear, odorless water. We Recommend using
Protec® for removing and preventing white scale build
up and stains from contaminants in the water. We also
recommend using Fountec® to kill all types of algae and
prevents re growth in the water, it also clarifies the water.
Replace the water once a year or as needed.
Fountec® Algaecide, Clarifier
Before You Start: The most effective use of Fountec
is best achieved when fountain and water garden
equipment has been checked and is working properly.
If needed, backwash or clean the filter according to
instructions. Occasional small use of chlorine product
to non-chlorine shock helps remove organic waste
and excessive algae growths. Follow recommended
dosage for your water feature size.

Mesh Waterfall

Maintaining The
Water(Cont)

Fountec® Algaecide, Clarifier
Maintenance: To maintain water clear and algae-free,
add the proper Fountec initial dosage under “Clean”
for your fountain size. The addition of Fountec “Weekly
Dosage” makes for easier maintenance by keeping
water clear and algae-free.
Cleanup: For maximum effectiveness, water
containing heavy algae growth should be cleaned
of excess debris. Add and dispense proper Fountec
dosage under “Visible Algae” directly to water.
Super chlorination or shock treatments synergize with
Fountec to improve the control of algae. In fountains;
a non-chlorine shock is recommended,follow label
instructions. Operate circulation pump during algae
clean-up period to ensure through distribution and
maximum cleanup effect.

Protec® Scale & Stain Remover
Before You Start: The best use of Protec® is achieved
when the fountain is clean of debris and freshly
filled with clean water. Water fountains with normal
loss of water due to evaporation require only the
“Preventative” treatment after initial filling. Fountains
with some loss of water due to splashing (leakage)
require “Optional Monthly dose.”

Mesh Waterfall

Maintaining The
Mesh

Check the mesh and water basin daily for paper or
plastic debris. Debris may be small enough to pass
through the plumbing, but get caught in the mesh. An
accumilation of debris could cause water to detach
from the mesh and mist.

General
Cleaning:
Stainless Steel

We Recommend using Weimans® Stainless Steel
Cleaner & Polish Aerosol on any exposed surfaces of
stainless steel
Weimans® Stainless Steel &Polish Aerosol
Shake well before using.
• Spray directly onto surface.
• Wipe in the direction of the natural metal grain
using a clean, soft cloth.
• Buff with a dry cloth to achieve a brilliant shine.

Mesh Waterfall

Troubleshoot
Uneven Water
Flow

Problem
Dry spots on
mesh

Solution
First Run your hand over the dry
area. If that doesn’t resolve the
issue. Check if base is level
Water flow is too low, adjust the
control valve

Pump not
operating at full
power

Air may be trapped inside the
pump or piping.
To resolve, disconnect all cables,
disconnect pipes from the water
pump and remove pump out of
the water, allowing the air escape.
Next submerge the pump back
into the base and reconnect the
plumbing from underwater

Spitting/Misting
from panel

Decrease water flow with the
Primary control valve
Mesh is dirty. Use a vaccum to
remove debris that is too stubborn
to remove with soap and water.

Spray Bar
clogged

Open door on header. Clogged
spray nozzle. Unscrew the
troubled, black nozzle by twisting
counter clockwise, and run warm
water through nozzle.
Disengage the Spray Bar from
the glass and rinse with CLR. Use
a Pipe cleaner to dislodge any
obstructions inside the nozzles

Pump Is Loud/
Can Hear A
Sucking Sound

There is not
enough water
in the base

Black Nozzle

Fill with more water

Mesh Waterfall

Leaking Water

Problem

Solution

Leaking water
(unknown location)

DISCONNECT ALL ELECTRICAL CABLE.

Water
wrapping
around from
mesh to side
post

Check to see if the mesh is touching
the inside channel of side post. Try to
see if the mesh can be realigned to
not touch the side post.

Check if water level is above
electrical chase hole

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Poly Habitat Soundscaping Mesh Waterfall Installation Guide

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