Polycom 1500180020004000 RMX 2000 Administrator’s Guide User Manual To The Fb25cabf Da93 4e46 A74d B55d0fc75d9b

User Manual: Polycom 1500180020004000 to the manual

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Contents
Overview
- About RealPresence Collaboration Server (RMX) Administrator Guide
  - Who Should Read This Guide?
    - Prerequisites
  - How This Guide is Organized
- About the RealPresence Collaboration Server System
Conferencing Modes Overview
- AVC Conferencing
  - Continuous Presence (CP) Conferencing
    - Video Protocol Support in CP Conferences
  - Video Switching (VSW) Conferencing
- SVC-based Conferencing
  - SVC Conferencing Guidelines
    - MCU Supported Resolutions for SVC Conferencing
- Mixed CP and SVC Conferencing
  - MCU Resource Capacities for Mixed CP and SVC Conferences
Using Conference Profiles
- Conferencing Parameters Defined in a Profile
- Viewing the List of Conference Profiles
  - Profiles Toolbar
- Modifying an Existing Profile
- Deleting a Conference Profile
- Defining New Profiles
- Exporting and Importing Conference Profiles
Defining AVC-Based Conference Profiles
- Defining AVC CP Conferencing Profiles
- Additional Information for Setting CP Profiles
- Defining an AVC Video Switching Conference Profile
  - H.264 High Profile Support in Video Switching Conferences
  - Minimum Threshold Line Rate System Flags
Defining SVC and Mixed CP and SVC Conference Profiles
- Defining SVC Conference Profiles
- Defining Mixed CP and SVC Conferencing Profiles
Video Protocols and Resolution Configuration for CP Conferencing
- Video Resolutions in AVC CP Conferencing
  - Video Display with CIF, SD and HD Video Connections
- H.264 High Profile Support in CP Conferences
  - H.264 High Profile Guidelines
  - HD1080p60 Resolution Guidelines
- CP Conferencing with H.263 4CIF
  - H.263 4CIF Guidelines
- The CP Resolution Decision Matrix
  - Video Resource Usage
- Default Minimum Threshold Line Rates and Resource Usage Summary
- Resolution Configuration for CP Conferences
  - Guidelines
- Modifying the Resolution Configuration
- Flag Settings
  - Setting the Maximum CP Resolution for Conferencing
  - Minimum Frame Rate Threshold for SD Resolution
- Additional Video Resolutions
- w448p Resolution
Sharing Content During Conferences
- Content Control Protocols
- Content Media Protocols
- Content Transmission Methods
  - Content Video Switching
    - Highest Common
    - Fixed Rate
  - Multiple Content Resolutions
    - Guidelines for Sharing Contents using Multiple Content Resolutions
- Content Settings
  - Customized Content Rate
- MCU Usage Modes of Content Protocols
- Content Sharing Related Issues
- Useful Procedures in Content Sharing
- Content Sharing Reference Tables
  - Resolutions and Content Rate Reference Tables
Implementing Media Encryption for Secured Conferencing
- Media Encryption Guidelines
- Mixing Encrypted and Non-encrypted Endpoints in one Conference
- Enabling Media Encryption for a Conference
- Monitoring the Encryption Status
Setting Conferences for Telepresence Mode (AVC CP)
- Collaboration Server Telepresence Mode Guidelines
- Room Switch Telepresence Layouts
  - Telepresence Display Decision Matrix
  - Guidelines for Managing the Room Switch Telepresence Layouts by the MCU
- Speaker Priority in CP Video Layouts
- Sending Content to Legacy Endpoints in Telepresence Conferences
  - Guidelines for Sending Content to Legacy Endpoints in Telepresence Conferences
    - Content Display on Legacy Endpoints in Telepresence Conferences
- Enabling Telepresence Mode
- Monitoring Telepresence Mode
  - Monitoring Ongoing Conferences
  - Monitoring Participant Properties
- Creating Multiple Cascade Links Between Telepresence Conferences
Additional Conferencing Information
- Video Preview
- Auto Scan and Customized Polling in Video Layout
- Packet Loss Compensation - LPR and DBA
- Layout Indications
- Lecture Mode
- Audio Algorithm Support
- Automatic Muting of Noisy Endpoints
  - Guidelines for Automatically Muting Noisy Endpoints
  - Automatic Muting of Noisy Endpoints
    - Automatic Muting of Noisy Endpoints at the Conference Level
    - Automatic Muting of Noisy Endpoints at the MCU Level
- Permanent Conference
  - Guidelines
    - Enabling a Permanent Conference
- Closed Captions
  - Closed Captions Guidelines
  - Enabling Closed Captions
Defining Cascading Conferences
- Cascading Link Properties
- Possible Cascading Topologies
- Basic Cascading
  - Basic Cascading Using IP Cascaded Link
  - Basic Cascading Using ISDN Cascaded Link
- Star Cascading Topology
- Cascading Conferences - H.239-enabled MIH Topology
Meeting Rooms
- Use Time Out as DTMF Delimiter
- Meeting Rooms List
  - Use Time Out as DTMF Delimiter
  - Meeting Room Toolbar & Right-click Menu
- Creating a New Meeting Room
Entry Queues, Ad Hoc Conferences and SIP Factories
- Entry Queues
- SIP Factories
  - Creating SIP Factories
- SIP Registration & Presence for Entry Queues and SIP Factories with SIP Servers
  - Guidelines for registering Entry Queues and SIP Factories with SIP Servers
  - Monitoring Registration Status
- Ad Hoc Conferencing
  - Gateway to Polycom® Distributed Media Application™ (DMA™) 7000
Address Book
- Viewing the Address Book
- Adding Participants from the Address Book
  - Adding Individual Participants from the Address Book to Conferences
  - Adding a Group from the Address Book to Conferences
- Participant Groups
  - Managing Groups in the Address Book
- Managing the Address Book
- Importing and Exporting Address Books
  - Exporting an Address Book
  - Importing an Address Book
- Upgrading and Downgrading Considerations
- Integrating the Global Address Book (GAB) with the Collaboration Server
  - Integration with Resource Manager
Scheduling Reservations
- Guidelines for Scheduling Reservations
- Using the Reservation Calendar
- Scheduling Conferences Using the Reservation Calendar
  - Creating a New Reservation
- Managing Reservations
Operator Assistance & Participant Move
- Operator Conferences
- Audible Alarms
  - Using Audible Alarms
Conference Templates
- Guidelines
- Using Conference Templates
Start a Conference
- Start an AVC CP Conference from the Conferences Pane
- Starting a Mixed CP and SVC or SVC Only Conference from the Conferences Pane
- Starting a New SVC Conference
- Scheduling an AVC-based Reservation
- Starting an Ongoing Conference From a Template
- Starting a Meeting from Microsoft Outlook Using Polycom Add-in
Conference and Participant Level Operations
- Conference Operations
- Participant Operations
  - Operational Buttons
  - Copy, Cut and Paste Participant
- Moving Participants Between Conferences
  - Move Guidelines
  - Moving Participants Options
    - Moving a Participant Interactively
Polycom Conferencing for Microsoft Outlook®
- Setting up the Calendaring Solution
  - Calendaring Guidelines
- Creating and Connecting to a Conference
Conference and Participant Monitoring
- General Monitoring
  - Multi-Selection
  - Using the Chairperson Password for Filtering
- Conference Level Monitoring
- Participant Level Monitoring
Recording and Streaming Conferences
- Creating Multiple Virtual Recording Rooms on the RealPresence Capture Server or RSS Systems
- Configuring the Collaboration Server to Enable Recording
- Managing the Recording Process
- Conference Recording with Codian IP VCR
Users, Connections, and Notes
- Collaboration Server Users
- Connections
  - Viewing the Connections List
- Notes
  - Using Notes
IP Network Services
- Collaboration Server IP Network Services Overview
- Modifying the Management Network
- Modifying the Default IP Network Service
- Ethernet Settings
- IP Network Monitoring
- LAN Redundancy
- Network Traffic Control
- SIP Proxy Failover With Polycom® Distributed Media Application™ (DMA™) 7000
- RealPresence Collaboration Server (RMX) Network Port Usage
Defining ISDN/PSTN Network Services
- ISDN/PSTN Network Services Overview
  - Adding/Modifying ISDN/PSTN Network Services
    - Obtaining ISDN/PSTN required information
  - Modifying an ISDN/PSTN Network Service
Network Security
- RealPresence Collaboration Server (RMX) 1500/4000
- RealPresence Collaboration Server 1800
- RealPresence Collaboration Server (RMX) 2000
- Multiple Network Services
IVR Services
- IVR Services List
  - IVR Services Toolbar
- Adding Languages
  - Uploading a Message File to the Collaboration Server
- Defining a New Conference IVR Service
  - Defining a New Conference IVR Service
  - Change to Chairperson
    - Controlling the receipt of in-band and out-of-band DTMF Codes
- Entry Queue IVR Service
  - Defining a New Entry Queue IVR Service
  - Setting a Conference IVR Service or Entry Queue IVR Service as the Default Service
- Modifying the Conference or Entry Queue IVR Service Properties
- Replacing the Music File
  - Adding a Music File
- Creating Audio Prompts and Video Slides
  - Recording an Audio Message
    - Defining the format settings for audio messages
    - Recording a new audio message
  - Creating a Welcome Video Slide
- Inviting Participants using DTMF
- External IVR Service Control
- IVR Services Support with TIP Protocol
  - Guidelines for TIP Support with IVR Services
- Default IVR Prompts and Messages
- Volume Control of IVR Messages, Roll Call and Music
- IVR Services in TIP-Enabled Conferences
  - IVR Services in TIP-Enabled Conferences Guidelines
    - Entry Queue and Virtual Entry Queue Access
    - Configuring the Conference and Entry Queue IVR Services
Call Detail Record (CDR) Utility
- The CDR File Properties
- Viewing, Retrieving and Archiving Conference Information
Gateway Calls
- Gateway Functionality
- Call Flows
  - IP Participants
  - ISDN Participants
    - Dialing via Gateway IVR for ISDN Participants
    - Direct Dial-in to Endpoints or DMA VMR using Automatically Generated Destination Numbers
- Configuring the Gateway Components on the Collaboration Server
- Monitoring Ongoing Gateway Sessions
- Direct Dialing from ISDN/PSTN Endpoint to IP Endpoint via a Meeting Room
- Dialing to Polycom® RealPresence DMA System
  - Calling a RealPresence DMA Direct with Automatically Generated Destination Dial Strings
  - Calling the RealPresence DMA via Gateway IVR
- Deploying a Polycom RMX™ Serial Gateway S4GW
RMX Manager Application
- Installing the RMX Manager Application
- Installing the RMX Manager for Multi-User Capability
- Starting the RMX Manager Application
- Connecting to the MCU
- RMX Manager Main Screen
  - MCUs Pane
  - Use Other RMX Manager UI Components
- Adding MCUs to the MCUs List
  - Grouping the Participants by MCU
  - Start Monitoring/Stop Monitoring
- Modifying the MCU Properties
- Disconnecting an MCU
- Removing an MCU from the MCUs Pane
- Changing the RMX Manager Language
- Import/Export RMX Manager Configuration
- Installing RMX Manager in Secure Communication Mode
  - Using an Internal Certificate Authority
Use the RMX Web Client
- Starting the RMX Web Client
- RMX Web Client Screen Components
Administration and Utilities
- System and Participant Alerts
  - System Alerts
  - Participant Alerts
- RMX Time
  - Altering the clock
- Resource Management
- Resource Reports
- ISDN/PSTN
- System Information
- SNMP (Simple Network Management Protocol)
- Audible Alarms
  - Using Audible Alarms
    - Audible Alarm Permissions
    - Stop Repeating Message
  - Configuring the Audible Alarms
    - User Customization
    - Replacing the Audible Alarm File
- Multilingual Setting
  - Customizing the Multilingual Setting
- Banner Display and Customization
- Software Management
  - Backup and Restore Guidelines
    - Using Software Management
- Ping the Collaboration Server
  - Guidelines
  - Using Ping
- Notification Settings
- Logger Diagnostic Files
- Information Collector
- Auditor
- ActiveX Bypass
  - Installing ActiveX
- Resetting the Collaboration Server
System Configuration Flags
- Modifying System Flags
Ultra Secure Mode
- Enabling Ultra Secure Mode
  - ULTRA_SECURE_MODE System Flag
- Certificate Management
- Self-signed Certificate
  - Self-signed Certificate Creation
  - Emergency CRL (Certificate Revocation List) Update
- SIP TCP Keep-Alive
  - Keep Alive Frequency
- User and Connection Management
- Banner Display and Customization
- Securing an External Database
- Restoring the Collaboration Server Using the USB Port
- MLPP (Multi Level Precedence and Preemption)
- IEEE 802.1X Authentication
- White List Access
  - Guidelines
  - Enabling, Disabling and Modifying the White List
- Alternative Network Address Types (ANAT)
  - Guidelines
  - System Flag
- BFCP Over UDP – AS-SIP Content
  - Guidelines
  - Enabling AS-SIP Content
    - System Flag
- Internet Control Message Protocol (ICMP)
- Password Encryption
- Media Encryption and Authentication
  - System Flag
Collaboration Server Hardware Monitoring
- Viewing the Status of the Hardware Components
  - HW Monitor Pane Toolbar
- Viewing the Properties of Hardware Components
  - Temperature Thresholds
- Diagnostic Mode
Appendix A - Disconnection Causes
- IP Disconnection Causes
- ISDN Disconnection Causes
Appendix B - Active Alarms
Appendix C - CDR Fields, Unformatted File
- The Conference Summary Record
- Event Records
- Disconnection Cause Values
Appendix D - Ad Hoc Conferencing and External Database Authentication
- Ad Hoc Conferencing without Authentication
- Ad Hoc Conferencing with Authentication
  - Entry Queue Level - Conference Initiation Validation with an External Database Application
- Conference Access with External Database Authentication
  - Conference Access Validation - All Participants (Always)
  - Conference Access Validation - Chairperson Only (Upon Request)
- System Settings for Ad Hoc Conferencing and External Database Authentication
  - Ad Hoc Settings
  - Authentication Settings
Appendix E - Participant Properties Advanced Channel Information
Appendix F- Secure Communication Mode
- Certificate Configuration and Management
- Switching to Secure Mode
- Restoring Defaults
Appendix G - Configuring Direct Connections to the Collaboration Server
- Management Network (Primary)
- Alternate Management Network (1500/2000/4000)
- Configure the Workstation
- Connect to the Management Network
- Connect to the Alternate Management Network (1500/2000/4000)
- Connect to the Collaboration Server using a Modem (1500/2000/4000)
Appendix H - Deployment Into Microsoft Environments
- Overview
- Lync 2013 SVC Connectivity to RealPresence Collaboration Servers
- Deployment Architecture 1 - RealPresence Hosted Conferences
  - Look and Feel
- Deployment Architecture 2 - RealConnect Cascaded Conferences
- Initiate and Connect to a Conference
  - Meet Now Lync Conference
  - RealConnect for Lync 2013
- Call Admission Control
  - Conferencing Behavior
    - Monitoring Participant Connections
- Active Alarms and Troubleshooting
Appendix I - Polycom Open Collaboration Network (POCN)
- Collaboration With Cisco’s Telepresence Interoperability Protocol (TIP)
- Deployment Architectures
- Administration
  - Gatekeepers
  - CUCM
- Configuring the Cisco and Polycom Equipment
- Collaboration with Microsoft and Cisco
- Deployment Architecture:
  - Call Flow
    - Multipoint Calls using DMA
- Administration
- Configuring the Microsoft, Cisco and Polycom Components
- Operations During Ongoing Conferences
  - Monitoring
    - CTS Participants
    - Lync Participants (RTV)
  - Known Limitations
Appendix J - Restore Defaults
- Perform a Standard Restore
- Perform a Comprehensive Restore
Appendix K - SIP RFC Support
Appendix L - Media Traffic Shaping
- Traffic Shaping Guidelines
- System Flags
- Capacity Reduction During Traffic Shaping
Appendix M - Homologation for Brazil
- H.323 & SIP Protocol Flag Options
  - H.323 & SIP Flag Settings

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