Polycom SOUNDS2W Cordless Conference Phone System User Manual UG AG 1 indd

Polycom Inc. Cordless Conference Phone System UG AG 1 indd

User Manual

Download: Polycom SOUNDS2W Cordless Conference Phone System User Manual UG AG 1 indd
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Document ID419973
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Date Submitted2004-05-05 00:00:00
Date Available2004-05-05 00:00:00
Creation Date2004-02-09 15:58:33
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Document Lastmod2004-04-19 12:10:45
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®
SoundStation 2W
USER GUIDE / ADMINISTRATOR GUIDE
User Guide
Administrator Guide
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, the following safety precautions should
always be followed to reduce the risk of fire, electric shock, and injury to people.
• Read and understand all instructions.
• Follow all warnings and instructions marked
on the equipment.
• Installation must be performed in accordance
with all national wiring rules.
• The outlet to which this equipment is connected must be installed near the equipment,
and must always be readily accessible.
• This equipment can be hazardous if immersed in water. To avoid the possibility of
electrical shock, do not use this equipment
while you are in the bathtub or shower, or
when you are wet. If you accidentally drop
the equipment into water, do not retrieve
it until you have first unplugged all cords.
Do not reconnect this equipment until it has
dried thoroughly.
• Avoid using this equipment during electrical
storms in your immediate area. There is a
remote risk of electric shock from lightning.
Urgent calls should be brief. Even though
protective measures may have been installed
to limit electrical surges from entering your
home or business, absolute protection from
lightning is impossible.
• If you suspect a natural gas leak, report it
immediately, but use a telephone away from
the area in question. The SoundStation®
2W’s electrical contacts could generate a tiny
spark. While unlikely, it is possible that this
spark could ignite heavy concentrations of
gas.
• Never push objects of any kind into the
SoundStation® 2W through housing slots as
they may touch hazardous voltage points or
short out parts that could result in a risk of
electric shock. Never spill liquid of any kind
on the telephone. If liquid is spilled, contact
service personnel.
• To reduce the risk of electric shock, do not
disassemble SoundStation® 2W. Opening
or removing covers may expose you to
hazardous voltages. Using incorrectly reassembled equipment can cause electric shock.
If your telephone equipment does not work
properly, refer to the section describing how
to connect service. The support telephone
number can be found on the back cover of
this booklet.
• Never install telephone wiring during a
lightning storm.
• Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected from the network interface.
• Always use caution when installing or
modifying telephone lines.
SAVE THESE INSTRUCTIONS
Table of Contents
Thank You 5
Overview 5
Parts List
Features
LED Indicators 7
Buttons 7
Understanding the Display
Something about conferencing?
Using SoundStation® 2W
Placing a Call
Answering a Call
Receiving a second call 9
Ending a Call
Call Hold
Call Mute
Call Transfer
Call Timer
Conferencing - using the bridge
10
Changing to handset during a call 11
Phone book
11
Ringer Volume Adjustment
12
Dial Tone Adjustment
12
Speaker Volume Adjustment
12
Display Contrast 12
Ring Type
13
Multilingual Support (Localization)
13
Back Light
14
Aux Audio Out (better heading - not easy to understand?)
Battery 14
Mobile Telephone Connect
14
Paging 15
No Signal
15
Troubleshooting 15
14
Table of Contents
For Best Performance??? 17
Maintenance??? 17
Move Parts List back here?
Connection Diagram - insert
17
17
Administrative Setup - Overview 17
Check these steps:
17
Assigning a Passcode to the Admin Setup Menu:
Assigning Location Information
20
Phone System
21
Diagnostics
21
Restore Defaults 23
Software
23
Limited Warranty and Limitation of Liability
18
25
Thank You
Thank you for choosing the Polycom
SoundStation® 2W, a wireless, analog
conference telephone. This unit provides business telephony features and
functions such as Call Hold, Transfer,
and Conference over a bridge. In this
User Guide, you will find everything
you need to quickly set up your new
conference telephone. Be sure to
verify with your System Administrator that your network is prepared for
configuring your SoundStation® 2W
telephone. As well, be sure to read
the Parts List, and the Safety Notices
section in this guide before you set up
and use the SoundStation® 2W.
Overview
Your new SoundStation® 2W will provide you with blah, blah, blah - copy from
product sheet.
SoundStation® 2W User Guide - 5
Parts List
The following items are included in
your SoundStation® 2W package.
Check this list before installation to
ensure that you have received each
item. If you are missing any items,
please contact your SoundStation® 2W
reseller.
Waiting for updated .eps’s
from Chris.
SoundStation® 2W User Guide - 6
Features
LED Indicators
The LEDs located on the top of
your SoundStation® 2W indicate
the current status of your conference telephone:
Green - your call is in progress.
Blinking green - a call is incoming.
Red - your call is muted.
Blinking Red - your call is on hold.
Buttons
Scroll
Menu
Navigate up or down
through displayed lists.
Displays a menu
of settings and
options.
Exit
Select
Exits from current screen to
previous menu.
Choose a menu item.
Volume
Soft Keys
The screen will display
labels for these keys, to
identify their context-sensitive functions.
Mute
Phone
Answers incoming calls,
dials a call, ends a call,
and provides dial tone.
Conference
Call, join, or delete additional
call participants during a conference call.
Dial Pad
These 12 keys provide the 10 digits, the 26
alphabetic characters, and special characters
available in context sensitive applications.
Understanding the Display
Information
and Input Area
Displays call information and menus.
(555)555-1111
Ready
SP DIAL
Use these to adjust the
volume of the handset,
headset, speaker, and
ringer, as well as the
display contrast.
Your telephone’s
number.
Soft Key Functions
PH BOOK
REDIAL
Something about conferencing?
SoundStation® 2W User Guide - 7
The screen will display labels
for these keys, to identify their
context-sensitive functions.
Using SoundStation® 2W
Placing a Call
Direct Dial:
1. From the Ready screen, dial the
desired number.
2. Press the key or the SEND soft
key to make the call.
► If you make a mistake entering
the telephone number, press the
DEL soft key.
SEND
► Press the CANCEL soft key to cancel the call.
SEND
OR
1. To obtain dial tone, press the
key.
2. Dial the desired number.
► To cancel the call, press the
key.
OR
OR
Redial:
Press the Redial soft key. The last number called will be displayed and dialed.
OR
Press the key. The last number
called will be displayed and dialed.
REDIAL
Phone Book:
1. Press the PH BOOK soft key.
2. Using the up or down keys, scroll
through the listed names.
3. Select and immediately dial the
number that you wish to call by
pressing the key or the DIAL
soft key.
George William
Harold Smith
Henry Johnson
SORT
NEW
DIAL
23 George William
5555555678
Acme Inc.
CHANGE
SoundStation® 2W User Guide - 8
REMOVE
DIAL
Placing a second call
1. Press the HOLD soft key to place
Screen shot?
the first call on hold.
2. Press the Conference button
and enter the number you wish
to call. You may use the Phone
Book, Redial, or Direct Dial
method.
OR?
1. Press the Conference button. The
first call is automatically placed
on hold.
2. Dial the number you wish to call.
You may use the Phone Book,
Redial, or Direct Dial method.
Answering a Call
Press the key to answer an incoming
call. Pressing the button will override all other telephone activity. The
three LEDs will blink green when the
conference telephone rings.
Receiving a second call
If you are on a call when another call
is received, you may or may not hear a
Call Waiting tone and/or see Caller ID.
Ending a Call
You can join or drop the second call at
any time.
call ended
To end a call, press the key or wait
for the other caller to hang up.
(555)555-1111
0:05:23
SP DIAL
PH BOOK
Call Hold
REDIAL
(555)555-1111
To place a call on hold, press the HOLD
soft key. The LEDs on the top of your
SoundStation® 2W will blink red.
To release a call, press the hold button
again.
0:01:15
MO
MODE
HOLD
MODE
MADD
CALL
SoundStation® 2W User Guide - 9
HOLD
(555)555-1111
RESUME
Call Mute
(555)555-1111
0:01:15
To mute a call, press the mute button. The LEDs on the top or your
SoundStation® 2W will glow red when
your call is muted.
MODECALL
AMDD
HOLD
MUTE
To release mute, press the mute button
again.
(555)555-1111
MODE
ADD
CALL
HOLD
Call Timer
Call progress on an active call is monitored through a local call timer. This is
visible within the active call window on
the display.
Conferencing - using the
bridge
If your telephone system supports
multi-party call conferencing, then you
can establish multi-party calls with your
SoundStation® 2W.
►Check with your System Administrator to determine the number
of parties that can be conferenced
together.
►Your System Administrator may
need to activate multi-party
conferencing features or provide
you with instructions specific to
your telephone system.
Your SoundStation® 2W
can only perform multipoint
bridged conference calls
on configured enterprise
telephone networks or when
multipoint calls are placed
through a conference bridge
or bridging service. Contact
your System Administrator
for more information.
Setting up the bridge:
1. Press the Menu button, select
BRIDGE SETUP using the Up/Down buttons, and press the Select button.
2. Select ENTER PHONE NUMBER and enter
the bridge number using the dial
pad keys.
► If you make a mistake entering
the number, use the DEL soft
key to correct the error.
3. Press the SAVE soft key or CANCEL if you wish to cancel the
procedure.
SoundStation® 2W User Guide - 10
Editing the bridge soft key:
1. Press the Menu button, select
BRIDGE SETUP using the Up/Down buttons, and press the Select button.
2. Select EDIT SOFT KEY and enter the
new soft key label using the dialpad.
► Use the DEL soft key to remove
the default “BRIDGE” label.
► If you make a mistake entering
the soft key label, use the DEL soft
key to correct the error.
3. Press the SAVE soft key or CANCEL
if you wish to cancel the procedure.
Placing a call using the
bridge:
1. Press the BRIDGE soft key.
2. ???
Phone book
You can use the Phone Book to store a
local directory of 200 or more contacts.
You can add, edit, delete, dial, or search
any contact in this list through just a
few key strokes.
Selecting the PH BOOK soft key displays the Phone Book list sorted by
names. This list may be sorted by
Name, Company, or Speed Dial.
Quick selection in a list:
Name or Company list: Press a numeric key
Speed Dial list: Press a numeric key to
that corresponds with the letter that
the company name begins with. For
example, pressing 3 repeatedly will
provide you with names that begin with
D, E, and F.
Aaron Jones
select the corresponding entry. For
example, pressing 2 would select entry 02, and pressing 23 would select
entry 23.
����������
Andrew Adams
Betty Smith
SORT
NEW
����
DIAL
Dennis Gray
Derek Brown
Donald Wilson
SORT
NEW
DIAL
NEW
DIAL
Felix Mason
Fiona Ferguson
Frank James
SORT
NEW
DIAL
SoundStation® 2W User Guide - 11
���
����
�����������������
���������������
�����������
����
Earl Edwards
Elizabeth Grason
Elliot Ray
SORT
��������������
���������������
���
����
Adding an entry
�����
�����
���
1. Press the PH BOOK soft key.
2. Enter information in the Name,
Ph# (phone number), and Co
(company) field using the alphanumeric keys on the dial pad.
You can move between fields
using the Up/Down button.
3. Press the SAVE soft key. You can
accept the next available number
assigned to your new entry or
you can choose your own entry
number by using the Up/Down
button.
�
�
������
�����
�����
���
�������
�
�
�����
�����
����
����� �������������
����� ����������
��� �
�����
�����
����
�������������
����������
��������������
����
��
��
Editing an entry
1. Select the entry you wish to edit.
2. Press the CHANGE soft key. Using
the Up/Down button, select the
field you wish to edit.
3. Using the alphanumeric keys on
the dial pad, make changes.
4. Press the SAVE soft key.
�� �������������
����������
������
Deleting an entry
1. Select the entry you wish to
delete.
2. Press the REMOVE soft key. You
will be asked if you want to
CANCEL or OK the removal.
������
�� �������������
����������
������
When the SoundStation® 2W is inactive
or on hook, press the Volume Up/Down
button to adjust the ringer volume.
SoundStation® 2W User Guide - 12
������
����
���������������������
����������������
������
Ringer Volume Adjustment
����
��
�����
���
Dial Tone Adjustment
When the SoundStation® 2W is off
hook, press the Volume Up/Down button
to adjust the dial tone volume.
����������
Speaker Volume Adjustment
During an active call, press the Volume
Up/Down button to adjust the speaker
volume.
��
���
��
����
��������
�������
����
Display Contrast
�����������
1. Press the Menu button and
choose Settings.
2. Cycle through the options using
the Up/Down button, and press
the Select button to choose Contrast.
SETTINGS
Back Light
Ringer Type
Contrast
3. Press
the Up/Down button to
�������
adjust the display contrast.
����
4. Press the SAVE soft key or Select
button
to apply the selected set����������
ting.
����
► Press
the Exit button to cancel
����
this�����
change. ����
��������
�
SETTINGS
Tone Pulse
Contrast
�
����
����������
Ring Type
��
1. Press the Menu button and
choose Settings.
2. Cycle through the options using
the Up/Down button. Press the
Select button to choose Ringer
Type.
SETTINGS
Back Light
Ringer Type
Contrast
3. Sample
the ��
ring types
by press���
����
ing the Up/Down button.
4. Press
the SAVE soft key or Select
��������
button to apply the selected set�������
ting.
► Press the Exit button����
to cancel
this change.
�����������
�������
����
SETTINGS
Tone Pulse
Contrast
����������
SoundStation® 2W User Guide - 13
Back Light
The SoundStation® 2W’s display lights
up when any button on the keypad is
pressed, or on an incoming call.
To turn the backlight on or off:
1. Press the Menu button and select
Settings.
2. Cycle through the options using
the Up/Down button. Press the
Select button to choose Back
Light.
SETTINGS
Back Light
Ringer Type
Contrast
3. Cycle through OFF and ON by
pressing the Up/Down button.
OFF
ON
4. Press the Save soft key to apply
SAVE
the selected setting or the Exit
button to return to the idle display without saving.
SAVE
SETTINGS
► The current
status of the backTone
Pulse
light will
be displayed.
Contrast
External Speaker Output
1. Press the Menu button and
choose Settings.
2. Cycle through the options using
the Up/Down button. Press the
Select button to choose Aux Audio Out.
3. More stuff.....
Battery
Charging
The SoundStation 2W’s display will
indicate when the battery is charging.
SAVE
Insert table as per JC
Low Power
The SoundStation 2W’s display will indicate when battery power is low. Also,
you will hear a warning beep.
10 minute warning - ready state
2 minute warning - ready state
SoundStation® 2W User Guide - 14
10 minute warning - on call
2 minute warning - on call
Mobile Telephone Connect
This feature allows you to take advantage of the SoundStation® 2W’s speakers and microphone. For example,
if you were in a call on your mobile
telephone, you could connect your
telephone to the SoundStation® 2W
and use its speaker and microphone to
continue your conversation and include
everyone in the room in the conversation.
► Use the provided XX cable to
connect your mobile telephone to
the SoundStation® 2W’s mobile
telephone input jack.
► Using the directory in your
mobile telephone, place calls
through the SoundStation® 2W.
Note that:
1. No calls can be made while a
cellular telephone is connected to
the SoundStation 2W.
2. The Phone Book can be viewed
during a call with a cellular
telephone, calls may not be placed
while connected.
3. A cellular telephone cannot
join a call in progress.
4. Aux in will be inactive during a
call with a cellular telephone.
Graphic of mob. phone attaching to 2W?
Paging
1. Press the Page button on the base
to locate the SoundStation® 2W
console.
2. The console will play a sound
to indicate its location. The
console will continue to beep
until the Page button on the base
is pressed.
Graphic of base
“beeping” and Page
button.
SoundStation® 2W User Guide - 15
Troubleshooting
No Signal
► Check that the base station is
powered up.
► Make sure that the console is not
out of the allowed range (150
feet).
► If the console and base station
are separated by multiple brick
walls, this will reduce the available range bettween the base
and console.
No Dial Tone
► Check that the base is powered
on.
► Check that the base is connected to an analag telephone
(POTS) line.
Does Not Ring
► Check that the ringer is not turned
off. See “Ringer Type”, page XX.
► If the volume is turned all the way
down, increase the volume with the
Volume Up/Down button.
► Make sure that the console
speaker is enabled. See ??,
page XX.
Flickering LCD
If your screen appears to flicker, it may
be because you are using a certain type
of florescent lighting in your building.
Move the SoundStation® 2W away
from the lights or replace the florescent bulbs.
Keypad Input Doesn’t Register
This could happen if you input information too quickly. Press the alphanumeric
buttons slowly.
Due to system responsiveness, some
buttons may not be recognized if you
press them too quickly.
Muffled or “in a well” Reception
This is caused by highly reverberant
rooms and people speaking too far from
the microphone.
speech more accurately.
► Add more sound absorbency
to the room.
► Speak closer to the unit so that
the microphones pick up your
SoundStation® 2W User Guide - 16
Short Silences, Echoes, or
Clipped Speech
► Do not move the SoundStation®
2W console while it is in use.
► Keep your hands away from the
unit during calls.
► To avoid excessive noise around
SoundStation® 2W, keep papers,
cups, and other noise-producers
away from the console.
► At the beginning of each call, let
someone at each location speak
in turn for a few moments to
enable SoundStation® 2W to
adapt to its environment.
► The other parties may be using
non-Polycom equipment which
may cause strange audio.
► Try calling again; a different
line may provide a better connection.
Physical Damage
► If physical damage is severe
enough that the internal parts
become visible, disconnect the
SoundStation® 2W immediately.
► Do not reconnect to the
telephone network until the
SoundStation® 2W has been
repaired.
For Best Performance
Your SoundStation® 2W performs
optimally when you follow these guidelines:
► Position the SoundStation® 2W
in the center of the conference
table or desk.
► The SoundStation® 2W works
best in a 10’x20’ room.
► Do not move the SoundStation®
2W during a call.
► Do not shuffle papers near the
SoundStation® 2W.
►Position extended microphones
7’ from the SoundStation® 2W
console.
► Speak at a normal conversation level, and direct your voice
towards the SoundStation® 2W,
or towards the extended microphone.
► Unplug all cords from the modular walljack before cleaning
the SoundStation® 2W. Do not
use liquid cleaners or aerosol
cleaners. Use a damp, soft cloth
for cleaning.
SoundStation® 2W User Guide - 17
Administrator Guide
SoundStation® 2W Administrator Guide - 18
Administrative Setup - Overview
Connection Diagram - insert
The Administrative Setup menu consists of the following options. The default
Admin Password is required to access te Administrative Setup menu.
Location:
Location Name
Enter a name for the SoundStation 2W’s location,
such as “Conference Room B”.
This Phone #
Enter the SoundStation 2W’s telephone number.
Phone System:
Flash Timing
Set the flash delay to 75, 100, 300, or 600 milliseconds.
Caller ID
Turn Caller ID on or off (if available).
Passcode:
Set a passcode if required.
Diagnostics:
Mic Test
View the sample level received by each microphone.
Console Speaker
Test
Select acoustic test signals to drive through the
SoundStation 2W’s speakers.
External Speaker
Test
Select acoustic test signals to drive through external
audio output devices, such as speakers, PA systems,
mobile telephones.
Restore Defaults
Eliminate all custom settings and data entries. Restores original default settings.
Software:
Upgrade Software
Configure SW
Upgrade
More options?
New software releases??
Assigning a Passcode to the
Admin Setup Menu:
You will require the default Admin Password
SoundStation® 2W Administrator Guide - 19
������
������
�����
��������������������
������
������
�����
�������������������
to access the Admin Setup menu. When you
���������
select Passcode��������������
from the Admin Setup menu, ��
the screen will display whether or not a pass����������
���������
code is currently
assigned.
������
������
Assign a passcode:
�����
1. �������������
Press the Menu
button, highlight
�����
ADMIN SETUP using the Up/Down
button,
and press the Select button.
������������������
2. Press the ASSIGN soft key and enter a
��������
����� � If you make an
three-digit
password.
������
�����
�� to erase
error, press the

������
�������������������������
ENTER
�����
��������
(3.6)
(3.3.3)
Notification
Changing
Passcode
������������������
�PASSCODE
�������
INCORRECT PASSCODE
������������������
������
������
�����
SSIGNED
PAASSCODE
: 675 _
Removing
the passcode removes
������� the require������������������
�������������������
������������� � �������
ment for an access password for the Admin
CANCEL
ADV >
OK
CHANGE
REMOVE
ENTER
������
��
�������� �����
��������
Setup menu.
��������������������
1. From
Admin Setup menu, select
������������
�the
�������
��������������
PASSCODE.
(3.4)
Enter Passcode
������
������
�����
������
������
2. Press
the REMOVE
soft key,�����
enter the
ENTER CURRENT
���������
passcode, and press the ENTER soft
������
�����
������
key. If you decide not to remove the
PASSCODE: ����_�
�����CANCEL soft key or
���������������
��������������
password,
press the
CANCEL
< DEL>
ENTER
the Exit button.
���������
��
��������������
►If you enter an incorrect password, ������������������
you �will
be notified to try again.
����������
��������
������������������
(3.6)
Notification
►If
you
make
an
error,
press
the

������������
������
������
��
® 2W Administrator Guide - 20
�
�������������������SoundStation
�������������������
��
OK
�����
��
�
��
��A
3:
�
current passcode, and press the SAVE
soft key. If you decide not to change
the password, press the CANCEL soft
key or the Exit button.
►If you enter an incorrect password,
you will be notified to try again.
►If you make an error, press the 
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Title                           : UG AG_1.indd
Tagged PDF                      : No
Has XFA                         : No


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FCC ID Filing: M72-SOUNDS2W

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