Polycom SS2WDECT6 DECT 6.0 Wireless Handsfree Analogue Conference Telephone User Manual SoundStation 2W User Admininistrator Guide

Polycom Inc. DECT 6.0 Wireless Handsfree Analogue Conference Telephone SoundStation 2W User Admininistrator Guide

SS2W UserMan

Download: Polycom SS2WDECT6 DECT 6.0 Wireless Handsfree Analogue Conference Telephone User Manual SoundStation 2W User Admininistrator Guide
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Document ID1108158
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Document DescriptionSS2W UserMan
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Date Submitted2009-05-11 00:00:00
Date Available2009-05-11 00:00:00
Creation Date2005-08-05 10:19:02
Document Lastmod2006-07-07 08:45:25
Document TitleSoundStation 2W User/Admininistrator Guide
Document CreatorAdobe InDesign CS (3.0)

SoundStation2W™
USER GUIDE / ADMINISTRATOR GUIDE
User Guide and
Administrator Guide
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, the following safety precautions should
always be followed to reduce the risk of fire, electric shock, and injury to people.
• Read and understand all instructions.
• Follow all warnings and instructions marked
on the equipment.
• Installation must be performed in accordance
with all national wiring rules.
• The outlet to which this equipment is connected must be installed near the equipment,
and must always be readily accessible.
• This equipment can be hazardous if immersed in water. To avoid the possibility of
electrical shock, do not use this equipment
while you are in the bathtub or shower, or
when you are wet. If you accidentally drop
the equipment into water, do not retrieve
it until you have first unplugged all cords.
Do not reconnect this equipment until it has
dried thoroughly.
• Avoid using this equipment during electrical
storms in your immediate area. There is a
remote risk of electric shock from lightning.
Urgent calls should be brief. Even though
protective measures may have been installed
to limit electrical surges from entering your
home or business, absolute protection from
lightning is impossible.
• If you suspect a natural gas leak, report
it immediately, but use a telephone
away from the area in question. The
SoundStation2W™’s electrical contacts could
generate a tiny spark. While unlikely, it is
possible that this spark could ignite heavy
concentrations of gas.
• Never push objects of any kind into the
SoundStation2W™ through housing slots as
they may touch hazardous voltage points or
short out parts that could result in a risk of
electric shock. Never spill liquid of any kind
on the telephone. If liquid is spilled, contact
service personnel.
• To reduce the risk of electric shock, do not
disassemble SoundStation2W™. Opening
or removing covers may expose you to
hazardous voltages. Using incorrectly reassembled equipment can cause electric shock.
If your telephone equipment does not work
properly, refer to the section describing how
to connect service.
• For technical support contact Polycom Support at http://esupport.polycom.com.
• Never install telephone wiring during a
lightning storm.
• Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected from the network interface.
• Always use caution when installing or
modifying telephone lines.
SAVE THESE INSTRUCTIONS
Table of Contents
Thank You ............................................. 5
Overview .............................................. 5
Parts List ............................................... 6
Setting up SoundStation2W™ ................... 7
Features ................................................ 9
LED Indicators ......................................................................................... 9
Buttons .................................................................................................. 9
Understanding the Display ....................................................................... 9
Wireless Technology .............................................................................. 10
Security ................................................................................................ 10
Mobile Phone Mode............................................................................... 11
Using SoundStation2W™ ........................ 12
Placing a Call ........................................................................................ 12
Answering a Call ................................................................................... 12
Answering a Second Call ........................................................................ 12
Ending a Call ......................................................................................... 13
Call Hold............................................................................................... 13
Call Mute .............................................................................................. 13
Call Timer ............................................................................................. 13
Redial................................................................................................... 14
Speed Dial a Number ............................................................................. 14
Dialing Using the Phone Book................................................................. 15
Ringer Volume Adjustment ..................................................................... 15
Dial Tone Adjustment ............................................................................. 15
Speaker Volume Adjustment .................................................................. 15
Display Contrast Adjustment .................................................................. 15
Ring Type Selection ............................................................................... 16
Backlight Adjustment ............................................................................. 16
Language .............................................................................................. 17
Conferencing - using the
button ..................................................... 17
Adding a call ......................................................................................... 17
Bridge Soft Key..................................................................................... 18
Phone Book .......................................................................................... 19
View System Information ...................................................................... 21
Standby Mode ...................................................................................... 22
Charging ............................................................................................... 23
Auxiliary Audio Output .......................................................................... 24
Paging the Console ................................................................................ 25
LCD Messages....................................................................................... 25
Table of Contents
Troubleshooting ................................... 26
No Signal .............................................................................................. 26
No Dial Tone ......................................................................................... 26
Does Not Ring....................................................................................... 26
Flickering LCD ....................................................................................... 26
Keypad Input Doesn’t Register............................................................... 26
Muffled or “in a well” Reception ........................................................... 26
Short Silences, Echoes, or Clipped Speech ................................................ 27
Physical Damage ................................................................................... 27
For Best Performance ............................................................................ 27
Administrative Setup - Overview ............ 29
Passcode .............................................................................................. 30
Location Information.............................................................................. 31
Phone System ....................................................................................... 33
Flash Timing .......................................................................................... 34
Diagnostics .......................................... 35
Mic (Microphone) Test ........................................................................... 35
Console SPKR (Speaker) Test ................................................................. 35
Restore Defaults ................................................................................... 36
Software Upgrade ................................ 36
Specifications and Warranty Information .. 37
Limited Warranty and Limitation of Liability ............................................ 38
FCC Compliance ..................................................................................... 40
Exhibit J - Customer Information ............................................................ 42
CE Mark R and TTE Directive .................................................................. 40
Safety Notices ...................................................................................... 41
Thank You
Thank you for choosing the Polycom
SoundStation2W™. In this User
Guide, you will find everything you
need to quickly set up, use, and manage your new conference telephone.
Be sure to verify with your System
Administrator that your network
is prepared for configuring your
SoundStation2W™ telephone. Lastly,
it is important that you read the Parts
List, and the Safety Notices section in
this guide before you begin using the
SoundStation2W™.
Overview
SoundStation2W™ is Polycom’s nextgeneration, wireless conference phone
that gives users the freedom to conference wherever team collaboration is
important - even in rooms where there
are no phone lines. With better voice
quality than the original SoundStation,
standard 2.4 GHz (WDCT) or 1.9 GHz
(DECT) technology with voice en-
cryption, up to 24 hours of talk time,
and the ability to dial through a mobile
telephone, the SoundStation2W™
is the new standard for everyday
conferencing. The SoundStation2W™
is a circuit switched platform compatible with any analog telephone line or
analog terminal adapter.
SoundStation2W™ User Guide - 5
Parts List
The following items are included
in your SoundStation2W™ package. Check this list before installation to ensure that you have re-
ceived each item. If you are missing
any items, please contact your
SoundStation2W™ reseller.
SoundStation2W™ console
Battery pack
-2 Cell Pack for SoundStation2W™ Basic
-4 Cell Pack for SoundStation2W™ EX
Console Charging module
SoundStation2W™ base
Base power supply
Mobile telephone connector
Telephone cord
Registration card
SoundStation2W™ User Guide - 6
Setting up SoundStation2W™
Analog telephone
line
Connect base station to power and analog phone line.
BONG!
(312
)5551212
Ready
SPDIALPHBOOKREDIAL
Install battery.
Wait for phone to register to base
station.
Ready State
SoundStation2W™ will display a
Ready message after successfully
communicating with the base upon
power up. The Ready message is also
shown after a call is completed and the
phone is available for the next call.
► For best performance, charge the console for a full charging cycle
(4 hours for BASIC, 8 hours for EX) prior to first use.
SoundStation2W™ User Guide - 7
Mounting Options
Both the base station and the console can be wall mounted
if desired. The base station can also be mounted under a
table. The appropriate mounting screw holes are provided
on the back surfaces.
The console can also be locked in place using a standard
laptop security cable. This feature is designed for rooms
where it is important to ensure that the phone does not get
removed from its home location, and where it is desirable
to eliminate the analog phone cable to the wall. There is
a locking grommet on the side of the console designed to
accept the lock end of the cable.
Wall Mount Holes
Bottom of Console and Base Station
SoundStation2W™ User Guide - 8
Features
LED Indicators
The LEDs located on the top of
your SoundStation2W™ indicate
the current status of your conference telephone:
Green - your call is in progress.
Blinking green - a call is incoming.
Red - your call is muted.
Blinking Red - your call is on hold.
Buttons
Scroll
Menu
Navigate up or down
through displayed lists.
Displays a menu
of settings and
options.
Exit
Select
Exits from current screen
to previous menu.
Choose a menu item.
Volume
Soft Keys
The screen will display
labels for these keys, to
identify their context-sensitive functions.
Mute
Phone
Answers incoming calls,
dials a call, ends a call,
and provides dial tone.
Conference
Use these to adjust the volume
of the handset, headset,
speaker, and ringer, as well as
the display contrast.
Toggle microphone on or off during a
conversation.
Dial Pad
Call, join, or delete additional
call participants during a confer- These 12 keys provide the 10 digits, the 26
alphabetic characters, and special characters
ence call.
available in context sensitive applications.
Understanding the Display
Battery Life
Signal Strength
This Phone’s Number
Information Area
Soft Key Functions
The screen will display labels for these
keys, to identify their context-sensitive
functions.
SoundStation2W™ User Guide - 9
Wireless Technology
SoundStation2W™ comes in two
different formats. The product uses
either 2.4 GHz WDCT (Worldwide
Digital Cordless Telecommunications)
or 1.9 GHz DECT (Digital Enhanced
Cordless Telecommunications) standard technology. WDCT is widely
used in North America, South America, and China, while DECT is used in
Europe, parts of Asia, and Australia.
WDCT and DECT are Digital Spread
Spectrum protocols which are reliable,
secure, and support excellent voice
quality and a wide range of dialing
features. Digital Spread Spectrum has
been used by the military for many
years because there is a low probability of signal interception and interference.
Digital Spread Spectrum technology
breaks the voice stream into small
fragments and spreads them over a
wide range of frequencies for transmission to a receiver. Only the receiver that is uniquely registered to the
transmitter will be able to reassemble
the signal to deliver the voice stream.
The SoundStation2W™ console and
base station act as both transmitters
and receivers. The console will only
reassemble the signal sent from its
matching base station and vice versa.
Accordingly, the console will operate
within 150 feet of the paired base station. The one-to-one pairing of console and base station ensures secure
voice signal transmission.
The SoundStation2W™ implements Digital Spread Spectrum using
frequency hopping encoding. Frequency hopping transmits the audio
signal fragments over rapidly switching frequencies in the 2.4 GHz and
1.9 GHz bands. Frequency hopping
enables the SoundStation2W™ to
automatically detect and avoid sources
of potential interference such as other
SoundStation2W™ phones or 802.11x
WLAN clients.
Security
The SoundStation2W™ is a highly secure voice
communications solution. There are five factors that
contribute to the robust security:
1. Unique pairing between console
and base station.
2. WDCT and DECT digital
spread spectrum technology
provides secure transmission.
3. The frequency hopping WDCT
and DECT implementation
makes it even more difficult for
voice signal to be intercepted.
4. 64 bit voice encryption between
the base station and console.
This adds yet another layer of
security in order to provide
utmost confidence in the
SoundStation2W™ solution.
5. Aux Out recording is controlled
from the console user interface.
SoundStation2W™ User Guide - 10
Mobile Phone Mode
Mobile Phone Mode is an additional
new mode of operation offered by the
SoundStation 2W™. This feature enables
you to combine the convenience of a mobile phone with the acoustics of a conference phone. For example, if you were in a
call on your mobile telephone, you could
connect your mobile telephone to the
SoundStation2W™ and use its speaker and
microphones to continue your conversation and include everyone in the room in
the conversation. In this mode the call is
travelling over the mobile phone network.
The 2.4 GHz (WDCT) or 1.9 GHz (DECT)
wireless link to the the basestation is not
required.
Mobile Phone Mode provides unlimited
flexibility to conference anywhere, even
in environments where there are no analog
lines or telephony infrastructure.
► Use the provided mobile phone connector cable to connect your mobile
phone to the SoundStation2W™’s
mobile phone input/output jack.
► The connector and the mobile
phone cable will plug into a
standard 2.5mm headset jack. A
headset adaptor may be necessary
to adapt your mobile phone to this
connector. Adaptors are widely
available at electronics stores and
mobile phone outlets for universal
hands-free kits.
► The LCD on the console will display “Mobile Phone In’ when it detects
a connected mobile phone.
► The mobile phone interface is used
for all dialing and call management
functions during Mobile Phone Mode.
► Do not press the
on the console
when using Mobile Phone Mode.
► No calls can be made via
SoundStation2W™ while a
mobile phone is connected to the
SoundStation2W™.
► The Phone Book can be viewed during a call with a mobile phone. Calls
may not be placed via the Phone Book
while a mobile phone is connected.
► A mobile phone cannot join a call
in progress on SoundStation2W™.
► Aux Out will be inactive during a
call with a mobile phone.
► The base does not have to be powered up to use the SoundStation2W™
in this mode. The console may be
used as an additional speaker and
microphones.
► Some mobile phones will not be
detected until a call is initiated by the
mobile phone after it is connected to
the SoundStation2W™.
► Voice quality may vary depending
on the mobile phone connection and
model.
► Be certain to drop the call at the
mobile phone before disconnecting the
cable from the SoundStation2W™.
► Using your mobile phone,
you can place calls and
take advantage of the
SoundStation2W™’s high
quality speakers and microphones.
SoundStation2W™ User Guide - 11
Using SoundStation2W™
► For best performance, charge the console for a full charging cycle
(4 hours for BASIC, 8 hours for EX) prior to first use.
Placing a Call
SoundStation2W™ allows you to place a call over an
analog line or through an analog terminal adapter (ATA).
Several methods are available to initiate a call.
Direct Dial
Indirect Dial
1. To obtain dial tone, press the
key.
2. Dial the desired number.
► To cancel the call, press the
key.
SEND
OR
1. From the Ready screen, dial the
desired number.
2. Press the
key or the SEND
soft key to make the call.
► If you make a mistake entering
the telephone number, press the
 soft keys.
4. Press the SAVE soft key or Select
button to apply the selected
ringer setting.
► Press the Exit button to cancel
this change.
Backlight Adjustment
The SoundStation2W™’s display lights up when any
button on the keypad is pressed, or on an incoming call.
To turn the back light on or off:
1. Press the Menu button and
choose Settings and press the
Select button.
2. Cycle through the options using
the Scrolling buttons and choose
Back Light, and then press the
Select button.
► The current status of the back
light will be displayed.
3. Press the ON or OFF soft key or
cycle through OFF and ON by
pressing the Scrolling buttons.
4. Press the SAVE soft key or Select
button to apply the selected backlight setting or the Exit button to
cancel this change.
SoundStation2W™ User Guide - 16
Language
SoundStation2W™ allows you to select
your preferred language for the phone to
use when displaying information.
To change the language setting:
1. Press the Menu button and choose
Settings.
2. Cycle through the options using
the Scrolling buttons and choose
Language, and then press the Select
button.
3. Cycle through the available languages by pressing the Scrolling buttons
or the <— and —> soft keys.
4. Press the SAVE soft key or Select
button to apply the selected language
setting or the Exit button to cancel
this change.
Conferencing - using the
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
SETTINGS
BACKLIGHT
LANGUAGE
RINGER TYPE
button
If your telephone system supports multi-party call
conferencing, then you can establish multi-party calls
with your SoundStation2W™.
► Check with your System
Administrator to determine the
number of parties that can be
conferenced together.
► Your System Administrator
may need to activate multiparty conferencing features or
provide you with instructions
specific to your telephone system.
Adding a call
1. While on an active call, press
the Conference button
. The first call is automatically
placed on hold.
2. Dial the number you wish to
call. You may use the Redial or
Direct Dial method.
3. Press the Conference button
or JOIN soft key to join the
second call. To drop the second
call, press the Conference button
again.
OR
1. Press the HOLD soft key to place
the first call on hold.
2. Press the Conference button
and enter the number you
wish to call. You may use the
Redial or Direct Dial method.
SoundStation2W™ User Guide - 17
Bridge Soft Key
You may program the telephone number of your
preferred conferencing bridge vendor into the
SoundStation2W™ so that it is immediately
available.
Programming the Bridge number
1. Press the Menu button, choose
Bridge Setup using the Scrolling
buttons, and press the Select button.
2. Choose Enter Phone Number and
press the Select button and then enter the bridge number using the dial
pad. Enter any necessary prefix
such as 9 and/or 1.
► If you make a mistake entering the
number, use the  soft keys to step
through the available Flash Timing
options.
4. Press the SAVE soft key to save
changes. You may press the Exit
button to cancel your selection.
5. After about 15 seconds you should
hear the tone, and you should see
READY appear on the console’s
LCD screen. This indicates that the
console and base station have reconnected. The new settings will now
be active.
ADMIN SETUP
LOCATION
PHONE SYSTEM
PASSCODE
FLASH TIMING
500 mS
SAVE
If you change the Flash Timing
setting while you are on a call, the
new setting will become stored as
soon as the user goes back onhook
after the call.
SoundStation2W™ Administrator Guide - 34
Diagnostics
Mic (Microphone) Test
You may test the SoundStation2W™’s
microphones to ensure that they are
working optimally.
►If testing microphone’s meter indicates that it is receiving an atypically
low or high sample, despite appropriately controlled input, contact Polycom
Technical Support.
1. Press the Menu button, choose
3. Choose any microphone using
Admin Setup and press the
the Scrolling buttons, and press
Select button, enter passcode (if
the Select button.
required) and press the ENTER soft
►The testing microphone’s LED
key. Choose Diagnostics using
will glow red.
the Scrolling buttons, and press
►The testing microphone will
the Select button.
begin sampling at a 1 Hertz rate,
2. Choose Mic Test using the
50% duty cycle.
Scrolling buttons, and press the
►The display will show a meter
Select button. The microphones
that modulates according to the
are numbered according to the
relative sample received by the
diagram.
testing microphone.
MIC 1
MIC 4
MIC 5
MIC 2
MIC 3
Console SPKR (Speaker) Test
You can select an acoustic test signal to drive through the
SoundStation2W™’s speaker for speaker testing and to
sample the room acoustics.
1. Press the Menu button, choose
►Sine Sweep is a test signal
Admin Setup and press the
consisting of a 100 Hertz to
Select button, enter passcode (if
3,500 Hertz sine wave whose
required) and press the ENTER soft
frequency is swept according to
key. Choose Diagnostics using
a linear progression of frethe Scrolling buttons, and press
quency as a function of time, or
the Select button.
(t)=A*sin(kt).
2. Choose Console Speaker Test
►One kilohertz Tone is a conusing the Scrolling buttons, and
stant tone generated at exactly
press the Select button. Choose
1,000 Hertz.
the desired signal using the
Scrolling buttons
SoundStation2W™ Administrator Guide - 35
►White Noise is a signal
whose energy is distributed uniformly among all frequencies
within a band of interest, which
for the SoundStation2W™
3. Press the Select button to activate the signal.
Restore Defaults
Restoring the defaults will irretrievably remove all
settings and data that have been entered since the
SoundStation2W™ was first installed.
1. Press the Menu button, choose
Admin Setup and press the
Select button, enter passcode (if
required) and press the ENTER soft
key. Choose Diagnostics using
the Scrolling buttons, and press
the Select button.
2. Choose Restore Defaults using
the Scrolling buttons, and press
the Select button. Press the OK
soft key if you wish to restore
defaults or the CANCEL soft key
or the Exit button to return to the
Diagnostics submenu.
►Phone Book entries and Speed Dial
numbers are not lost when restoring
all defaults.
Software Upgrade
Please refer to the SoundStation2W™ section of the
Polycom website at www.polycom.com for information
on software upgrades.
SoundStation2W™ Administrator Guide - 36
Specifications and
Warranty Information
Limited Warranty and Limitation of Liability
Limited Warranty
Polycom warrants to the end user (“Customer”) that this product will be free from
defects in workmanship and materials,
under normal use and service, for one year
from the date of purchase from Polycom or
its authorized reseller.
Polycom’s sole obligation under this
express warranty shall be, at Polycom’s
option and expense, to repair the defective product or part, deliver to Customer
an equivalent product or part to replace
the defective item, or if neither of the two
foregoing options is reasonably available,
Polycom may, in its sole discretion, refund
to Customer the purchase price paid for
the defective product. All products that
are replaced will become the property of
Polycom. Replacement products or parts
may be new or reconditioned. Polycom
warrants any replaced or repaired product
or part for ninety (90) days from shipment,
or the remainder of the initial warranty
period, whichever is longer.
Products returned to Polycom must be
sent prepaid and packaged appropriately
for safe shipment, and it is recommended
that they be insured or sent by a method
that provides for tracking of the package.
Responsibility for loss or damage does not
transfer to Polycom until the returned item
is received by Polycom. The repaired or
replaced item will be shipped to Customer,
at Polycom’s expense, not later than thirty
(30) days after Polycom receives the
defective product, and Polycom will retain
risk of loss or damage until the item is
delivered to Customer.
LIMITATION OF LIABILITY. TO THE
FULL EXTENT ALLOWED BY LAW,
POLYCOM EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY,
WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE),
FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS,
EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE
PAID, AT POLYCOM’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED
IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
Exclusions
Polycom will not be liable under this
limited warranty if its testing and
examination disclose that the alleged
defect or malfunction in the product
does not exist or results from:
►Failure to follow Polycom’s installation, operation, or maintenance
instructions;
►Unauthorized product modification
or alteration;
►Unauthorized use of common carrier communication services accessed
through the product;
►Abuse, misuse, negligent acts or
omissions of Customer and persons
under Customer’s control; or
►Acts of third parties, acts of God,
accident, fire, lightning, power surges
or outages, or other hazards.
SoundStation2W™ Administrator Guide - 38
WARRANTY EXCLUSIVE. IF
A POLYCOM PRODUCT DOES
NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF
THE PURCHASE PRICES PAID,
AT POLYCOM’S OPTION. TO
THE FULL EXTENT ALLOWED
BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER
IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT,
ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS
PRODUCTS.
Service Agreements
If you purchased your product from a
Polycom Authorized Reseller, contact
the Authorized Reseller for information about service agreements applicable to your product. For technical
support contact Polycom Support at
http://esupport.polycom.com.
Disclaimer
Some countries, states, or provinces do
not allow the exclusion or limitation of
implied warranties or the limitation of
incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability
for personal injury, so the above limitations and exclusions may be limited
Governing Laws
This Limited Warranty and Limitation
of Liability shall be governed by the
laws of the State of California, USA,
and by the laws of the United States,
excluding their conflicts of laws principles. The United Nations Conven-
in their application to you. When the
implied warranties are not allowed to
be excluded in their entirety, they will
be limited to the duration of the applicable written warranty. This warranty
gives you specific legal rights which
may very depending on local law.
tion on Contracts for the International
Sale of Goods is hereby excluded in
its entirety from application to this
Limited Warranty and Limitation of
Liability.
SoundStation2W™ Administrator Guide - 39
FCC Rules
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
NOTE: This equipment has been tested
and found to comply with the limits for
a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is
no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
► Reorient or relocate the receiving
antenna.
► Increase the separation between the
equipment and receiver.
► Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
► Consult the dealer or an experienced
radio/TV technician for help.
In accordance with part 15 of the FCC
rules, the user is cautioned that any
changes or modifications not expressly
approved by Polycom Inc. could void the
user’s authority to operate the equipment.
Canadian Department of Communications Notice
This Class [B] digital apparatus complies
with Canadian ICES-003.
Cet appareil numérique de la classe [B]
est conforme à la norme N M B-003 du
Canada.
US Telephone Company Requirements
This equipment complies with part 68
of the FCC Rules. Please refer to the
labeling on equipment for the following
information:
► Registration Number
► Ringer Equivalence
► Grantee’s Name
Notes:
► This registered equipment may not be
used with party lines or coin lines.
► If trouble is experienced, the customer shall disconnect the registered
equipment from the telephone line to
determine if the registered equip-
► Model Number
► Serial Number and/or Date of Manufacture
► Country of Origin
If requested, this information must be
provided to the telephone company.
ment is malfunctioning and that if the
registered equipment is malfunctioning, the use of such equipment shall
be discontinued until the problem has
been corrected.
► If, in the unlikely event that this
SoundStation2W™ Administrator Guide - 40
equipment causes harm to the network, the telephone company will
notify you in advance that temporary
discontinuance of service may be required. However if advance notice is
not practical, the telephone company
will notify you as soon as possible.
Also, you will be advised of your
right to file a complaint with the FCC
if you believe it necessary.
► The telephone company may make
changes to its facilities, equipment,
operations or procedures that could
affect the operation of the equipment.
If this happens, the telephone company will provide advance notice so you
can make the necessary modifications
to maintain uninterrupted service.
Ring Equivalency Number (REN)
The REN is used to determine the quantity
of devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices
not ringing in response to an incoming
call. Typically the sum of RENs should
not exceed five (5.0). To be certain of the
number of devices that may be connected
to a line (as determined by the total RENs)
contact the local telephone company.
Automatic Dialing
WHEN PROGRAMMING EMERGENCY
NUMBERS AND/OR MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1. Remain on the line and briefly
explain to the dispatcher the reason
for the call.
2. Perform such activities in the offpeak hours, such as early morning
or late evening.
Telephone Company Connector
A FCC compliant telephone cord and
modular plug is provided with this
equipment. This equipment is designed
to be connected to the telephone network
or premises wiring using a compatible
modular jack that is Part 68 compliant.
See the rest of these installation
instructions for details.
Canadian Telephone Company Requirements
“NOTICE: The Industry Canada label
identifies certified equipment. This
certification means that the equipment
meets telecommunications protective,
operational and safety requirements as
prescribed in the appropriate Terminal
Equipment Technical Requirements
document(s). The Department does not
guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local
telecommunications company. The
equipment must also be installed using
an acceptable method of connection. The
customer should be aware that compliance
with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be
coordinated by a representative designated
by the supplier. Any repairs or alterations
made by the user to this equipment, or
equipment malfunctions,
SoundStation2W™ Administrator Guide - 41
may give the telecommunications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility, telephone
lines and internal metallic water pipe
system, if present, are connected together.
This precaution may be particularly
important in rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.’’
“NOTICE: The Ringer Equivalence
Number (REN) assigned to each relevant
terminal device provides an indication
of the maximum number of terminals
allowed to be connected to a telephone
interface. The termination on an interface
may consist of any combination of devices
subject only to the requirement that the
sum of the Ringer Equivalence Numbers of
all the devices does not exceed 5.’’
The term “IC:” before the certification/
registration number signifies only that the
Industry Canada technical specifications
were met.
Exhibit J - Customer Information
This equipment complies with Part 68
of the FCC rules and the requirements
adopted by the ACTA. On the exterior
of the cabinet of this equipment is a label
that contains, among other information, a
product identifier in the format
US: 2HWW402B-SS2W. If requested, this
number must be provided to the telephone
company.
• FCC Registration Number:
US: 2HWW402B-SS2W
• Ringer Equivalence Number
(REN):0.25
• Facility Interface Code (FIC):02LS2
• Service Order Code (SOC): 9.0Y
• USOC Jack Type: RJ11W
A FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises
wiring using a compatible modular jack
that is Part 68 compliant. See Installation
Instructions for details.
The REN is used to determine the quantity
of devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices
not ringing in response to an incoming
call. Typically, the sum of RENs should
not exceed five (5.0). To be certain of the
number of devices that may be connected
to a line (as determined by the total RENs)
contact the local telephone company.
If this equipment SoundStation2W™
causes harm to the telephone network,
the telephone company will notify you in
advance that temporary discontinuance of
service may be required. But if advance
notice isn’t practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your
right to file a complaint with the FCC if
you believe it is necessary.
The telephone company may make changes to its facilities, equipment, operations or
procedures that could affect the operation
of the equipment. If this happens, the
telephone company will provide advance
notice so you can make the necessary
modifications to maintain uninterrupted
service.
For technical support, contact Polycom
Support at http://esupport.polycom.com.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
SoundStation2W™ Administrator Guide - 42
Connection to party line service is subject
to state tariffs. (Contact the state public
utility commission, public service commission or corporate commission for information.)
IMPORTANT: The antenna used for this
transmitter must be installed to provide a
separation distance of at least 20 centimeters from all persons and must not be
co-located or operating in conjunction with
any other antenna or transmitter.
SoundStation2W™ Administrator Guide - 43
CE Mark R and TTE Directive
This SoundStation2W has been marked
with the CE mark. This mark indicates
compliance with EEC Directives 89/336/
EEC, 73/23/EEC 1999/5/EC. A full copy
of the Declaration of Conformity can be
obtained from Polycom Ltd, 270 Bath
Road, Slough, Berkshire, SL1 4DX, UK.
Declaration of Conformity:
Hereby, Polycom Ltd. declares that this
SoundStation2W is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
Konformitetserklæring:
Hermed erklærer Polycom Ltd., at indestående SoundStation2W er i overensstemmelse med de grundlæggende krav og
de relevante punkter i direktiv 1999/5/EF.
Konformitätserklärung:
Hiermit erklärt Polycom Ltd., dass der
SoundStation2W die grundlegenden
Anforderungen und sonstige maßgebliche
Bestimmungen der Richtlinie 1999/5/EG
erfüllt.
Δήλωση Συµµόρφωσης:
Δια του παρόντος, η εταιρεία Polycom
Ltd. δηλώνει ότι η παρούσα συσκευή
(δρομολογητής) SoundStation2W πληροί
τις βασικές απαιτήσεις και άλλες βασικές
προϋποθέσεις της Οδηγίας 1999/5/ΕK.
Vaatimustenmukaisuusvakuutus:
Polycom Ltd. vakuuttaa täten, että
SoundStation2W on direktiivin 1999/5/EC
keskeisten vaatimusten ja sen muiden tätä
koskevien säännösten mukainen.
Déclaration de conformité :
Par la présente, Polycom Ltd. déclare
que ce SoundStation2W est conforme
aux conditions essentielles et à toute
autre modalité pertinente de la Directive
1999/5/CE.
Dichiarazione di conformità:
Con la presente Polycom Ltd. dichiara che
il SoundStation2W soddisfa i requisiti
essenziali e le altre disposizioni pertinenti
della direttiva 1999/5/CE.
Verklaring van overeenstemming:
Hierbij verklaart Polycom Ltd. dat diens
SoundStation2W voldoet aan de basisvereisten en andere relevante voorwaarden
van EG-richtlijn 1999/5/EG.
Declaração de Conformidade:
Através da presente, a Polycom Ltd. declara que este SoundStation2W se encontra
em conformidade com os requisitos essenciais e outras disposições relevantes da
Directiva 1999/5/CE.
Declaración de conformidad:
Por la presente declaración, Polycom Ltd.
declara que este SoundStation2W cumple
los requisitos esenciales y otras cláusulas
importantes de la directiva 1999/5/CE.
Överensstämmelseförklaring:
Polycom Ltd. förklarar härmed att denna
SoundStation2W överensstämmer med
de väsentliga kraven och övriga relevanta
stadganden i direktiv 1999/5/EG.
SoundStation2W™ Administrator Guide - 44
Safety Notices
Installation Instructions
Installation must be performed in accordance with all relevant national wiring
rules.
Plug Acts as Disconnect Device
The socket outlet to which this apparatus
is connected must be installed near the
equipment and must always b readily
accessible.
Compliance
New Zealand Only:
1. This equipment shall not be set
up to make automatic calls to the
Telecom “111” Emergency Service.
2. This equipment may not provide
for the effective hand-over of a call
to another device connected to the
same line.
ment of the product by Telecom, nor
does it provide any sort of warranty.
Above all, it provides no assurance
that any item will work correctly
in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply
that any product is compatible with
all of Telecom’s network services.
3. IMPORTANT NOTICE:
► Under power failure conditions,
this telephone may not operate. Please
ensure that a separate telephone, not
dependent on local power, is available
for emergency use.
4. This product conforms to the
DECT standard and uses a 128 bit
User Authentication Key (UAK)
for unique user security which
provides greater than 3.4x1038
discrete codes.
5. GENERAL WARNING:
► The grant of a Telepermit for any
item of terminal equipment indicates
only that Telecom has accepted that
the item complies with minimum
conditions for connection to its
network. It indicates no endorse-
SoundStation2W™ Administrator Guide - 45
For information, contact your reseller or go to:
www.polycom.com
Polycom WW Headquarters:
Polycom, Inc. Corporate Headquarters
4750 Willow Road
Pleasanton, CA 94588
Polycom®, SoundStation®, and the Polycom logo design are registered trademarks
of Polycom, Inc. in the U.S. and various countries. SoundStation2W™ is a registered trademark of Polycom, Inc.
©2005 Polycom, Inc. All Rights Reserved.
3810-07875-001 Rev. B
Reorder PN 2151-07890-001

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