Prentke Romich ACN1000 Accent 1000 User Manual Accent Hardware
Prentke Romich Company Accent 1000 Accent Hardware
Manual r3
1000
Hardware Manual
For Accent 1000 Models with Serial Numbers xxxxxxx and Higher
Prentke Romich Company
17418v1.0
ELIMINARY
Hardware Hardware
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Acknowledgements
Important! Data can be uploaded from this unit to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure to
make multiple copies of all important data to protect against accidental loss.
Accent, NuEye, and NuVoice are trademarks of Prentke Romich Company.
Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries.
Semantic Compaction is a trademark of Semantic Compaction Systems, Inc.
Windows, Windows Explorer, Windows Media Player, Windows Movie Maker and Windows Live Movie Maker are registered trademarks of
Microsoft, Inc.
The Skype name, associated trademarks and logos, and the "S" logo are trademarks of Skype Limited
Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by PRC is under license. Other trademarks and trade names are those of their respective owners.
ELECTRONIC INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate
your authority to use this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether
this product is causing interference in your radio or television by turning this product off. If the interference stops, it was probably caused by
this product or one of its accessories. You can attempt to correct the interference by using one or more of the following measures:
xTurn the television or radio antenna until the interference stops.
xMove this product to one side or the other of the television or radio.
xMove this product farther away from the television or radio.
xPlug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by
different circuit breakers/fuses from the television or radio.
xIf necessary, contact a Prentke Romich Company service technician for assistance.
Bluetooth Adapter
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause
harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
The Bluetooth device contains FCC-ID POOWML-C40. Bluetooth QD ID B013848
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de
la classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada.
CE ENVIRONMENTAL INFORMATION: Use: 0o- 45oC; Storage: (-20o)- 50
oC; 95% maximum relative humidity @ ambient temperatures less than
40oC.
Attention! Consult accompanying documents. This device not intended to be an emergency call device or sole communication aid.
Warnings!
xWhen operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for
appropriate cell phone and wireless device use
xAny mounts used should be fitted by a qualified person. This product can only be installed on wheelchairs bracket, and the distance
away from the body must be greater than 20cm.
xAnalysis of positioning by a qualified person is required to prevent repetitive stress injuries.
xSmall parts could present a choking or other hazard.
© 2015 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the
written consent of the Prentke Romich Company.
PRC HEADQUARTERS PRC INTERNATIONAL
1022 Heyl Rd Liberator Ltd
Wooster, OH 44691 “Whitegates”, 25-27 High Street
Telephone: (330) 262-ϭϵϴϰͻ;ϴϬϬͿϮϲϮ-1984 Swinstead, Lincolnshire NG33 4PA UK
Fax: (330) 263-4829 Telephone: +44 (0) 1733 370 470
E-mail Address: info@prentrom.com Fax: +44 (0) 1476 552 473
Web Site Address: www.prentrom.com E-mail Address: info@liberator.co.uk
Web Site Address: www.liberator.co.uk
Accent 1000 Hardware Manual Page 2
ELIMINARY
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PRC
End User Licensing Agreement
You have acquired a PRC device which includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS").
Those installed software products of MS origin, as well as associated media, printed materials and "online" or electronic
documentation (software) are protected by international intellectual property laws and treaties.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS. ON RETURN OF THE UNUSED DEVICE(S) FOR
A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR
AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE.
This EULA grants you the following license:
xYou may use the SOFTWARE only on your PRC device.
xNOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE
THE SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE
IS SUITABLE FOR SUCH USE.
xNO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES
DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
xNote on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault
tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous
environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or
communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.
xNo Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.
$250.00).
xLimitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law
notwithstanding this limitation.
xSOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as
part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include all prior versions of SOFTWARE.
xEXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with
all applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration
Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional
information see http://www.microsoft.com/exporting/.
Accent 1000 Hardware Manual Page 3
PRELIMINARY
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17418v1.0 · 05/08/2015
Accent 1000 Hardware Manual Page 4
PRELIMINARY
5
Introduction
The Accent™ 1000 is a speech-generating device that offers user-friendly features to make speaking fast
and easy for individuals with severe speech impairments. This manual describes how to use and
maintain your device.
To learn about the NuVoice™ software that comes with your device, use the Help button to the right
of the text display area when the device is turned on. You can also download the latest versions of the
NuVoice Software Manual and this manual from the PRC web site: www.prentrom.com/support.
Overview of Features
Front View
Power LED
Carry Strap Connector
Light Sensor Camera
Display Screen
Power
Button
Volume Button
Battery/Charging LED
Carry Strap Connector
Carry Strap Connector
Carry Strap Connector
Tools Key
Camera
Indicator
Handle
Accent 1000 Hardware Manual Page 5
PRELIMINARY
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Commonly Used Features
Touch Screen
Important! Do not use sharp, pointed objects on the touch screen. The touch screen is designed to be used
with your finger or the stylus that came with your device. This stylus is made specifically for a capacitive
touch screen. Anything else will harm your touch screen and may cause your device to stop working.
The touch screen is a liquid crystal display (LCD). Should the display break (unlikely except in
extreme circumstances) and you come into contact with the liquid crystal, wash and rinse your skin
thoroughly. Be careful to avoid splintered glass.
For information on cleaning the touch screen, see “Cleaning the Touch Screen” on page 39.
Power Button
When you press the power button, the power LED will illuminate and the
device will open to NuVoice. For detailed information about using this
button, see “Turning the Accent On or Off/Putting to Sleep” on page 11. For
information on changing how the power button operates, see “Managing
Power Settings” on page 34.
Volume Button
Use the volume button to increase or decrease the volume. You can also use the volume controls in
NuVoice.
Tools Key
On the Device: Press the Tools key twice to open the Toolbox. Alternatively, press the Tools key once to
open a menu of frequently used tools (including the Toolbox).
In NuVoice: Select the Tools key twice to open the Toolbox. Alternatively, press the
Tools key once to open a menu of frequently used tools (including the Toolbox).
Tools Key
Power Button
Volume Button
Accent 1000 Hardware Manual Page 6
PRELIMINARY
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Turning the Accent On or Off/Putting to Sleep
This section explains how to turn on the device, put the device into sleep mode and wake it, restart the
device, and power the device off. You can change the operation of the power button. For information
about setting up the power button in NuVoice, see “Managing Power Settings” on page 34.
Turning on the Accent
1. Press and hold the power button located on the top edge of the device. When you hear a beep,
release the button. The green power LED will illuminate.
xThe LED will remain illuminated while the device is on.
xThe LED will blink when the device is in sleep mode.
2. Wait for the NuVoice software to load. This will take about 45 seconds.
3. First time only: Review the NuVoice Software Agreement and select I Agree. The Exploration Wizard
will load.
4. Once the Exploration Wizard loads, check the battery status level. For details, see “Charging the
Battery” on page 12.
Putting to Sleep/Waking the Accent
When you finish using the Accent for the day, put it in sleep mode overnight. This allows Windows
updates to download. To put the device to sleep, do either of the following:
xQuickly press and release the power button or
xSelect the Sleep key in the NuVoice Toolbox
When the device is inactive for a prolonged period, it will go into sleep mode automatically. The green
power LED will blink while the device is in sleep mode.
To wake the device, do either of the following:
xSelect the Tools key on the front of the device or
xQuickly press and release the power button
Restarting the Accent
It is recommended that you restart your Accent once per week. To restart the device:
1. Select the Tools key and then select the Toolbox key.
2. Select Maint Menu and then select Power Management.
3. Select Restart and then select Yes at the confirmation prompt.
Accent 1000 Hardware Manual Page 7
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he NuVoice Toolbox
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Powering Off the Accent
When you don’t plan to use the Accent or want to store it for more than a couple days, it is best to
power off the device completely.
1. Select the Tools key.
2. Select the Shutdown option.
3. Select Yes at the confirmation prompt.
Charging the Battery
Always use the battery charger that came with your device. Any other charger may damage the
battery.
How long the battery lasts depends on how you use your device. You may be able to get up to 18 hours
of use from one charge, or you may use your device so heavily that a charge only lasts about 10 hours.
Check the battery status next to the battery icon in the status display area to quickly view the
battery’s charge level.
Note: You can also check the Maintenance Menu’s Battery Menu for battery information.
The time required to fully charge the battery varies depending on the charge level when the charge
begins. When the device needs charging, locate the charging port on the back of the device and connect
the battery charger.
Charging a Dangerously Low or Dead Battery
To fully charge a dangerously low battery will take about 10 hours. If the battery is totally dead, an
additional two hours may be required. Please note that battery status next to the battery icon in
the status display area will not show a charge for the first few hours of charging.
A battery that is not fully depleted will require less time to recharge.
Best Practice
Plug in your battery charger every night when you go to bed and any time you see the low battery
warning and/or see the low battery LED come on.
The Battery/Charging LED
When the device is on: The battery/charging LED is not illuminated. When the battery has less than 15%
(about three hours) of its power remaining, the LED will blink yellow.
When the device is plugged into the charger: The battery/charging LED will glow yellow. When the
device is fully charged, the LED will turn green and remain on until the charger is unplugged.
Accent 1000 Hardware Manual Page 8
ELIMINARY
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Attaching Bumper Guards
Your Accent shipped with protective bumper guards. These guards fit over the corners of the device to
provide extra protection. If your device is likely to be subjected to heavy stress, you may want to attach
the bumper guards.
If you attach the bumper guards, be sure to secure them with the screws. Otherwise they can be
pulled loose, creating a choking hazard.
1. Select the set of bumper guards you want.
2. From one of the corners of the device, remove the mounting screw that is already in place.
Note: Save this screw. You will need it to attach the bumper guard (in step 4).
3. Push the bumper guard onto the corner.
4. Insert the mounting screw through the hole in the guard and into the hole in the device.
Note: Be sure to insert the same screw that you removed in step 2.
5. Tighten the screw.
6. Repeat steps 1 – 5 for the other three corners.
Accent 1000 Hardware Manual Page 9
LIMINARY
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Removing the Wire Stand
If you do not want to use the stand, you can remove it from the back of the device. You can reattach it
at any time.
1. Place the device face-down on a flat surface.
2. Remove the screws from the holders at the end of each of the stand’s legs.
3. Pull the holders free and put them in a safe place in case you need to use them later.
Loose holders could be a choking hazard.
4. Spread the legs apart to pull them out of the holes in the back of device.
5. Pull the stand free and put it in a safe place in case you need to use it later.
Important! If you reattach the stand, be sure to secure the legs with the holders to prevent
someone from pulling it loose accidentally.
Accent 1000 Hardware Manual Page 10
LIMINARY
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Removing or Reattaching the Handle
If you want to remove the handle from the device, simply remove the two screws that hold it in place.
To reattach the handle, line up the holes in the handle with the holes on the back of the device.
Accent 1000 Hardware Manual Page 11
PRELIMINARY
Applying a Screen Protector
If you plan to use a screen protector, apply it before attaching the device frame. If the frame is already
in place, you must remove it before applying the screen protector. If you need to remove the frame, see
“Replacing the Device Frame” on page 21.
1. Turn your device off and lay it flat on a table.
2. Remove dust and fingerprints from the screen using a lint-free cloth dampened with water or flat-
screen TV cleaner.
3. Peel a screen protector from its backing.
4. Hold the protector along the edges with the side that was against the backing facing the screen.
5. Align one edge of the protector with one edge of the screen.
6. Press the protector onto the screen, adjusting the protector until it covers the screen along all
edges.
7. Use the squeegee included to smooth out the protector and remove air bubbles and wrinkles.
8. Wipe the protector with a lint-free cloth to remove any fingerprints.
Hint: Regularly wipe off the protector with a damp lint-free cloth to remove fingerprints, smudges, etc. If
the protector becomes too dirty, peel it off and replace it with a new protector.
Accent 1000 Hardware Manual Page 12
LIMINARY
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Attaching the Device Frame
Removing the Screws from the Bottom of the Device
Before you can attach the frame, you must remove two screws from the bottom of the device.
Important! After removing these screws, set them aside. You will need them later if you want to secure
the frame to the device with screws.
1. Place the device face-down on a flat surface with the bottom facing toward you.
2. Remove the screws shown below with a Phillips screwdriver.
3. Set the screws aside. For information on using these screws, see “For an Even More Secure Fit” on
page 20.
Remove these two screws
Accent 1000 Hardware Manual Page 13
PRELIMINARY
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Attaching the Device Frame
Note: You must attach the device frame before you can mount a Keyguard or TouchGuide over the
screen.
1. Line up the Keyguard tabs with the slots on
the top of the device.
2. Press the tabs into the slots.
3. Pull out slightly on the sides of the frame. 4. Push the sides down until they fit over the
edges of the device.
5. Pull out slightly on the bottom of the frame 6. Push the bottom of the frame over the bottom
edge of the device. Snap the frame into place.
Accent 1000 Hardware Manual Page 14
ELIMINARY
down until they fit ov
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e bottom of the fram
Attaching the Device Frame More Securely
When you initially attach the frame, the sides rest against the sides of the device loosely. When you
insert a Keyguard into the frame, a user could pull hard on the Keyguard and pull it loose from the
frame. To prevent this from happening, secure the sides of the frame by pressing hard on each side until
it snaps into place.
For an Even More Secure Fit
If you do not expect to remove and reattach the frame to the device frequently, you may want to insert
screws in the top and bottom holes of the frame. If you expect to remove and reattach the frame to the
device frequently, you may not want to use the screws.
1. Place the device face down on a flat surface.
2. Insert the two small screws from the plastic
bag through the holes in the top of the
frame and into the corresponding holes in
the top of the device.
3. Insert the two screws you removed earlier
from the bottom of the device (see page
18) through the holes in the bottom of the
frame and into the corresponding holes in
the bottom of the device.
4. Tighten all four screws with a Phillips
screwdriver.
When the Device Frame is Attached Securely
After you attach the frame securely to the device, you can attach a Keyguard or TouchGuide to the
frame. See “Attaching the Keyguard” on page 22 or “Attaching the TouchGuide” on page 24.
The sides now fit tightly against the device, and the
Keyguard cannot be pulled loose. Once you snap
the sides of the frame into place, they are designed
to hold securely.
Step 2
Step 3
Accent 1000 Hardware Manual Page 15
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Replacing the Device Frame
If it becomes necessary to remove or replace the device frame, do the following:
1. If you are using a Keyguard or TouchGuide,
remove it from the frame.*
2. If you secured the frame to the device with
screws, remove the screws.
3. Pull the sides of the frame loose from the device.
If you snapped the sides in place, you’ll need to
grip the sides and pull hard.
4. Snap the bottom of the frame loose from the
device.
Hint: You may want to use a flat-head
screwdriver or a similar tool.
5. Lift out the tabs at the top of the device and
lift the frame off the device.
6. Attach the new frame.
See “Attaching the Device Frame” on page 19.
*See “Removing the Keyguard” on page 23 or “Removing the TouchGuide” on page 24.
Accent 1000 Hardware Manual Page 16
ELIMINARY
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Attaching, Raising, and Removing a Keyguard
Attaching the Keyguard
1. Attach the device frame, if you have not already done so. See “Attaching the Device Frame” on page 18.
2. Hold the Keyguard over the screen, with the pins toward the top of the screen and the tabs toward
the bottom.
Important! Position the Keyguard so that the tabs are on the bottom. The tabs must be able to lie
flat against the screen, allowing the Keyguard to snap into place.
3. Insert one of the Keyguard pins into the
opening near the top of the device frame.
4. While holding the pin in place, lift upward
with your fingers to bend the middle of the
Keyguard upward slightly. Then insert the
other pin into the opening on the other side
of the device frame.
5. Press down on the bottom portion of the Keyguard to snap the tabs into place.
Note: If the Keyguard tabs at the bottom do not snap into place, make sure that the Keyguard is not
upside-down. (See step 1.)
Accent 1000 Hardware Manual Page 17
PRELIMINARY
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Raising the Keyguard
If you need temporary access to the screen—for example, for programming, changing device settings,
cleaning the screen, etc.—you can raise the Keyguard without removing it completely. If you want to
remove the Keyguard from the device completely, see “Removing the Keyguard” below.
1. While holding the bottom edge of the device with one hand, use the thumb of your other hand to
grasp the bottom edge of the Keyguard in the middle.
2. Pull upward to release the bottom tabs.
3. Leaving the pins inserted in the top of the device frame, simply lift the bottom of the Keyguard to
uncover the screen. The Keyguard will remain the upright position, giving you easy access to the screen.
Removing the Keyguard
1. While holding the bottom edge of the device with one hand, use the thumb of your other hand to
grasp the bottom edge of the Keyguard in the middle.
2. Pull upward to release the bottom tabs.
3. Lift upward with your fingers to bend the middle of the Keyguard upward slightly.
4. Pull the pins out of the openings at the top of the device frame.
Bottom tabs already pulled
loose from the device.
Accent 1000 Hardware Manual Page 18
ELIMINARY
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Attaching or Removing a TouchGuide
Attaching the TouchGuide
1. Attach the device frame, if you have not already done so. See “Attaching the Device Frame” on page 18.
2. Align the TouchGuide so that the two squares
at the top are positioned at the upper right
corner of the display.
3. With the bottom tabs in place, lift upward
with your fingers to bend the top right corner
of the TouchGuide slightly and insert the tab
into the top right slot of the frame.
Then insert the bottom tabs of the TouchGuide
into the slots at the bottom edge of the frame.
Note: The TouchGuide plastic is stiff and may
require some effort to bend.
4. Insert the left tab into the top left slot of the frame using the same method as in step 3. The
TouchGuide is now ready to use.
Removing the TouchGuide
Note: Avoid pulling on the thin pieces of plastic.
1. Grasp the thicker plastic above the first row of
keyholes.
2. Pull out and down on the TouchGuide until the
upper tabs pop out.
Grasp the thicker plastic
Position squares
in upper right
Insert bottom
tab into slot
Accent 1000 Hardware Manual Page 19
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Attaching a Carry Strap
The carry strap connectors are located on the top and bottom of the device. At the end of each side of
the strap there is loop connector and, on the strap side, a quick-release connector.
1. Decide whether to connect the carry strap to
the top or bottom connectors on the device.
2. Detach the loop connector from the strap by
pressing in on the sides of the quick-release
connector.
3. Thread the loop through a strap connector on
the device.
4. Thread the loop connector through the loop.
5. Pull the connector through until it is tied
securely to the device.
6. Insert the loop connector into the strap
connector until they click and hold together.
7. Repeat these steps to connect the other end of the strap to the device.
Carry Strap Connector
Accent 1000 Hardware Manual Page 20
PRELIMINARY
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Installing a Wheelchair Mounting Plate
With the mounting plate in place, the device can be mounted on a table stand
or a wheelchair mount.
If you purchased the wheelchair mounting plate, you received the mounting
plate and four screws in a plastic bag.
Note: If you ordered a separate NuEye™ Tracking System, a different mounting plate will be needed. See
“Mounting a NuEye Module” on page 27.
1. Place the device-face down on a flat surface. Be careful not to scratch the display.
2. Line up the holes on the mounting plate with the four holes on the device circled in white below.
3. Place the screws through the mounting plate into the device holes and tighten the screws.
Note: If you remove the mounting
plate at any time, be sure to store
the screws in a safe location. You
may need them later.
Loose screws can be a choking
hazard.
Accent 1000 Hardware Manual Page 21
RELIMINARY
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Mounting a NuEye Module
If you purchased NuEye™ with your Accent 1000, the NuEye module is already mounted on the device. If
you purchased NuEye later, follow these instructions to attach the module to the device.
Hint: You might find it easier to attach the module if you line up the bottom edge of the device with the
edge of a table or counter.
1. Place the device-face down on a flat surface. Be
careful not to scratch the display.
2. Line up the connector on the NuEye module with
the NuEye USB connector on the bottom edge of
the back of the device.
3. Slide the module into place, making the sure the
connectors are engaged completely.
4. Tighten the two screws to secure the module to
the device.
Note: The screws are already in the screw
holes. You only need to tighten them.
5. The NuEye module is ready to set up for use.
The NuEye Tracking System User’s Guide contains
detailed instructions on mounting the NuEye
module, positioning the device, calibration,
customizing settings, managing eyegaze profiles,
and cleaning the module.
Accent 1000 Hardware Manual Page 22
PRE
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Connecting/Disconnecting a Freedom Switch®
In NuVoice, the Connect Freedom Switch key allows you to connect (pair) one or more Freedom
Switches to NuVoice on a device. You can connect multiple switches. The Disconnect All Freedom Switch
key allows you disconnect (unpair) all Freedom Switches previously connected.
You can also use Freedom Switch along with other access methods. For example, if you are using a
headpointer or a joystick, you could connect a Freedom Switch to provide additional access.
To connect a Freedom Switch to NuVoice on a device:
1. In NuVoice, select Access Method Menu.
2. If switch scanning is not already selected, select Choose Different Access Method, select 1 Switch or
2 Switch, and select a specific switch scanning method.
Note: To use Freedom Switch with another access method, select Headpointing/Joystick and then
Joystick Auto Scan, Joystick Hold Scan, or Mouse/Trackball/USB Joystick.
3. The Access Method Menu will show the access method you selected.
4. Turn on the Freedom Switch.
5. From the Access Method Menu, select Connect Freedom Switch. The following message will be
displayed:
Freedom Switch is ON. Hit the switch to pair it with NuVoice.
6. Within 10 seconds, press the Freedom Switch.
Note: if you do not press the switch within 10 seconds of seeing the message, the switch will not
connect to NuVoice.
7. For each additional switch you want to connect, repeat steps 4 through 6.
To disconnect all Freedom Switches from NuVoice on a device:
If you want to disconnect (unpair) all Freedom Switches from NuVoice on a device, select Disconnect
ALL Freedom Switch.
Important! If multiple switches are connected, you cannot disconnect only one. Selecting the
Disconnect ALL Freedom Switch key disconnects ALL previously connected switches.
Accent 1000 Hardware Manual Page 23
RELIMINARY
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Before You Plug In the Adapter
Notice that the wireless adapter has a PRC label on one side and a label with a
white circle and an arrow pointing down on the other. The circle label covers a
small switch called the "pair button".
You will need to press this white circle during the setup process. Depending on where the USB ports are
on your computer, it may be difficult to reach the circle and also reach your device. You may want to ask
someone to help you.
Setting up the Adapter
1. Plug the Bluetooth wireless adapter into the USB port on your computer. Remember where the
white circle is on the adapter. The LED on the adapter may flash for a moment when you plug it in.
2. Make sure your device is turned on.
3. Select the Tools key on the front of the device or select the Tools key to the right of the text display
area.
4. Select the Toolbox key.
5. In the Toolbox, select Output Menu.
6. Set Output to On.
7. Set Output Destination to External.
8. Set Output Method to Bluetooth.
9. You will see a yellow box telling you to press the Pair button on the adapter. Press the white circle
label on the Bluetooth adapter.
10. The LED on the adapter will begin to blink. When you see a solid light, the adapter has paired with
your device and computer. This can take up to 20-30 seconds. In the status box in the Output menu
you will see “Paired, Connected”.
11. Exit the Output menu.
Use the Connection
1. On your device, go to the spelling keyboard.
2. On your computer, open a Word document or other application that will accept typing.
3. Begin typing on your device’s spelling keyboard. The information you type will appear on your computer
screen. You can now print or distribute your document.
Notes
xOnce the adapter is paired with your computer, it should always be paired. You can remove it
from your computer. The next time you plug it in, the LED should light and it should be ready to
go as long as the Output menu is set correctly.
xThe Bluetooth adapter has a wide range. Your device and the adapter do not have to "see" each
other to work.
xThe Paired Devices option in the Output menu allows you to see and reconnect to any
Bluetooth devices you have been paired with. Disconnect allows you to disconnect from your
current Bluetooth device.
Accent 1000 Hardware Manual Page 24
RELIMINARY
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Setting Up Infrared (IR) for Remote Controls
IR capability is enabled automatically with the Accent. The IR area of your device is on the back of the
case on each side of the headphone jack, near the top. When you are facing the front of the device, the
IR learning receiver is on the top left and the IR transmitter is on the top right of the IR area.
You can teach infrared signals for almost any appliance you own that has a remote control. If you want to
teach a remote control signal to your device, point your remote control at the IR area.
If you want to send an IR signal from your device, make sure the IR area is facing in the general direction
of the appliance you want to send the signal to.
Use the IR Setup Menu in the NuVoice Toolbox to teach remote signals to your Accent. The following IR
functions can be performed in NuVoice by using IR Setup Menu in the Toolbox:
xAdd, modify, delete, or rename a device/appliance
xAdd, change, delete, and test IR functions
Adding a Device
Several devices are already set up in the Accent. You only need to teach the signals to your device. To add
additional devices, select Add a Device and follow the instructions on the display.
Modifying a Device
1. Use the Up/Down arrows to select the appropriate device. When the appropriate device is found,
tap the button for the desired function and follow the instructions on the display.
2. Select Modify Selected Device.
3. Select the function to be changed and follow the instructions on the display.
4. When instructed, point the appliance’s remote control at the top of the Accent and press the
appropriate function button on the remote (for example, the power button).
Note: When teaching the device a new signal or re-learning a signal, make sure the remote is
pointed directly at the IR learning receiver on the left side of the headphone jack.
5. The Accent will beep when it receives the signal.
6. Select Test Signal to confirm that the signal functions properly.
Note: The Re-Learn All Signals option allows each signal for an appliance to be re-learned without re-
entering the menu each time.
Sending IR Signals to an Appliance
1. Make sure the IR area on the Accent is facing toward the appliance that will receive the signal.
2. Select the device remote from the vocabulary screen.
3. Select the desired function.
Accent 1000 Hardware Manual Page 25
RELIMINARY
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Setting Up a Wireless Internet Connection
You can set up your device for a wireless Internet connection. You must have access to a local Wi-Fi
network. In the Accent, Wi-Fi and Bluetooth are always turned on.
Note: PRC is not responsible for the setup of your wireless network.
Hint: If you have a USB mouse, you can plug it into your device and use it to navigate through the setup
process.
1. Turn your device on.
2. Select the Tools key on the front of the device or select the Tools key to the right of the text display
area.
3. Select the Toolbox key from the Tools menu.
4. Select Maint Menu from the Toolbox.
5. Select Hardware Diagnostics.
6. Select Network Setup.
7. From the Network screen, select the Connect or disconnect link.
You will see a list of available networks to connect to and their signal strength. If you are at home,
your home network should be visible. If you are at school or work, you will probably see more
networks to choose from.
8. Select the network you want to connect to.
9. Select Connect.
10. Follow the directions on your display. You may need to enter a network key or password.
11. When you are connected, the Wi-Fi icon in the task bar changes to bright white.
12. Exit the menu and go to the Internet to test the connection.
Accent 1000 Hardware Manual Page 26
ELIMINARY
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Using the Cameras
The front camera is located in the center of the device at the top of the display.
The rear camera is located on the upper right side on the back of the device.
The NuVoice Toolbox contains a Camera Menu. Your vocabulary may also have a camera page or
camera activity that contains the Camera Menu. The Camera Menu provides an option to zoom in or
pan in any direction.
Hold a photograph 6-8 inches away from the lens and take a picture of the photo and use it as an icon or
visual scene.
Camera applications such as Skype™, Windows Movie Maker, etc. can be used. Follow the directions
provided with each specific camera application.
To switch between the front and rear cameras, select the Change Camera icon in the lower left corner
of the Camera toolbar.
To Use the Cameras in NuVoice
1. Select the Tools key to the right of the text display area.
2. Open the Toolbox.
3. Select Camera Menu.
4. To switch between the front and rear cameras, select Choose Camera.
5. Select Front Camera or Rear Camera.
Front Camera
Rear
Camera
Accent 1000 Hardware Manual Page 27
PRELIMINARY
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Managing Power Settings
To manage your device’s power settings, go to the Toolbox, select Maint Menu, and select Power
Management. The power management options are I/O Function, Shutdown, Restart, Auto Backlight
Dim, and Auto Sleep.
Using the Maintenance Menu Power Options
I/O Function
The options are Sleep, Hibernate, Shutdown, and Disable. The options operate as follows when selected.
Sleep When Sleep is selected, your device will go to sleep when you press the power
button. Press the button again to “wake” the device. In Sleep mode, the device uses
only a small amount of battery energy and will come back up more quickly than
after a shutdown. The device will also return you to where you were before it went
to sleep. Select this mode if you won’t be using the device for a relatively short
amount of time (less than an hour, for example). Sleep is the default setting.
Hibernate When Hibernate is selected, your device will hibernate when you press the power
button. Press the button again to “wake” the device. In Hibernate mode, the device
virtually shuts down, thus saving even more battery energy than Sleep mode. The
device will take longer to come back up than it would in Sleep mode, but it will
come up faster than after a shutdown. The device will also return you to where you
were before it went to sleep. Select this mode if you won’t be using the device for a
prolonged amount of time (more than a few hours, for example).
Shutdown When Shutdown is selected, your device will shut down completely when you press
the power button. In this state, your device uses almost no battery energy. It also will
take your device longer to come back up when you turn it back on.
Disable When you select Disable, the power button is disabled. If you select this option,
once you turn your device on, it will not turn off again. This option does not save
battery energy.
Shutdown
The Shutdown key allows you to completely shut down your device. For details on using this key, see
“Performing a Full Shutdown” on page 35.
Restart
The Restart key provides a way to restart your device without having to go to the Windows Start menu.
You should rarely need to use this key.
Auto Backlight Dim
Auto Backlight Dim will dim your backlight automatically after the amount of time you set passes.
Setting a time will help conserve battery power.
Auto Sleep
Auto Sleep will put your device to sleep automatically after the amount of time you set passes. If you set
Auto Sleep to Off, your device will never go to sleep.
Accent 1000 Hardware Manual Page28
LIMINARY
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Shutting Down the Accent using Windows
Selecting Shutdown from the Power Off menu in the Charms menu only puts the device into sleep
mode. Waking the device from sleep mode will bring the device back up more quickly than after a full
shutdown and will return you to where you were before the device went to sleep. The green power LED
will blink while the device is in sleep mode.
1. Bring up the Windows Start screen.
2. Pull out the Charms menu from the right side of the display.
3. Select Settings.
4. Select the Power icon and Shutdown.
Remember: This does not perform a full shutdown.
Waking Up the Accent
1. Lightly press the power button.
2. The device will wake up and return to the Windows Start screen.
3. If NuVoice does not open on its own, open NuVoice by selecting the NuVoice tile on the Start screen.
As an alternative, select the Accent screen and then select the NuVoice icon.
Performing a Full Shutdown
A full shutdown should be done at least once a week. Follow these steps to ensure a complete
shutdown of the device.
1. In NuVoice, select the Tools key to open the Tools menu.
2. Open the Toolbox.
3. Select Maint Menu.
4. Select Power Management.
5. Select Shutdown.
6. A yellow prompt box asks “Are you sure?” Select Yes.
When the device has shut down, it will automatically return to NuVoice when powered on again.
Hint: You can set up a key in NuVoice to perform a complete shutdown by inserting the Shutdown tool.
Accent 1000 Hardware Manual Page 29
RELIMINARY
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Updating NuVoice
We recommend that you install NuVoice updates as soon as they are available.
Updating via the Internet
1. Plug in the battery charger.
2. Select the Tools key.
3. Select the Toolbox.
4. Select Maint Menu.
5. Select Software Update Menu.
6. Select Internet Update. A yellow dialog box will display an option to update the software. Select Yes
and follow the instructions that appear on the display.
Updating via USB Flash Drive
1. Plug a USB flash drive into your computer.
2. Go to www.prentrom.com/downloads/updates
3. Find the latest Accent 1000 update and download it to your computer desktop.
Note: You can also download update instructions.
4. Copy the downloaded software update to your USB drive.
5. Remove the USB drive from your computer and plug it into one of the USB ports on your Accent.
6. Select the Tools icon.
7. Select the Toolbox.
8. Select Maint Menu.
9. Select Software Update Menu.
10. Select USB Update.
11. A yellow dialog box appears with an option to update the software. Select Yes and follow the
instructions that appear on the display.
Accent 1000 Hardware Manual Page 30
PRELIMINARY
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Storing Your Device
If you are not going to use the device for at least a month, store it in a dry place with moderate
temperatures (not too cold or too hot).
1. Charge the battery to 100%.
2. When the battery is fully charged, go to the Toolbox and select Maint Menu.
3. Open the Battery Menu.
4. Select Enter Ship Mode.
5. Respond Yes to put your device into Ship Mode.
6. Select OK to exit the Battery Menu.
7. Select OK to exit the Maintenance Menu.
8. Unplug the battery charger.
When you are ready to use your device again:
1. Plug in the battery charger.
2. Press the power button on your device. Your device will boot up. Leave the charger plugged in until
the battery is fully charged.
You can always check the status of the charge by looking at the bar graph next to the battery icon
in the status display area.
If the battery has gone completely dead: Plug in the battery charger. The charging LED on the front of
the device will begin to flash rapidly, indicating the battery is charging. Leave the battery charger
plugged in until the charging LED is only flashing about once a second which indicates the battery is fully
charged. For additional information, see “Battery Troubleshooting” on page 41.
Accent 1000 Hardware Manual Page 31
PRELIMINARY
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Disposing of the Device or Battery
Device Disposal
Please dispose of your device in accordance with your local, state, and/or federal electronic recycling
laws.
Battery Disposal
If the battery in your device needs to be replaced, dispose of the old battery in accordance with your
local, state, and/or country regulations.
Accent 1000 Hardware Manual Page 32
PRELIMINARY
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Cleaning and Disinfecting
If your device will only be used by one person, routine cleaning and disinfecting should be sufficient. If,
however, more than one person will be using the device, take additional measures to clean and disinfect
the device after it has been used by one person before allowing it to be used by another.
Routine Cleaning and Disinfecting
Important! Do not use solvents or abrasives or spray water or cleaner on the screen or case.
Cleaning the Case
Before cleaning the case or the display, turn the device off. Clean the case with a slightly dampened,
lint-free cloth. Dry the case thoroughly with another lint-free cloth before turning the device on.
Cleaning the Touch Screen
The touch screen is very sensitive. Fingerprint smears, dust, grime, saliva, etc. will affect its
performance. The screen also reacts to raindrops and extremes in temperature (condensation).
To dust the touch screen, use a soft, lint-free cloth. For heavier cleaning, use a slightly dampened, lint-
free cloth and then dry the screen with another soft, lint-free cloth.
Cleaning Keyguard Frames, Keyguards, and TouchGuides
All of these accessories can be removed from the case and washed in hot, soapy water. Dry them
thoroughly before putting them back on the device. The best practice for regular cleaning is to dry
accessories by hand, lay them on a dry towel, and let them air dry for about 5 minutes before placing
them back on the device.
Disinfecting
To disinfect everything but the display, use a solution of vinegar and water (¼ cup vinegar to 1 cup
water). Wipe the case (not the display) using a cloth dampened with this solution.
Wash the Keyguard frame, Keyguard, and TouchGuide separately with the vinegar and water solution.
Allow all equipment to air dry. Do not use vinegar and water on the display!
What about drooling/saliva?
Any saliva should be wiped up immediately, especially on the touch screen or around any of the
connectors. Use a slightly dampened, lint-free cloth to wipe the device.
What about spills, rain, or accidental immersion?
If you spill liquid or any runny substance on your device; if you're caught in a downpour; or if the device
is accidentally dropped in liquid, immediately dry the device as thoroughly as possible. Try using the
device. If it does not work, call the PRC Service Department and tell them what happened. They may ask
you to send in your device for servicing.
Accent 1000 Hardware Manual Page 33
PRELIMINARY
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Disinfecting a Device and Accessories for Multiple Users
Important! This section applies only when more than one person will be using the same device. In that
situation, it’s vital to effectively disinfect the device and accessories that have been used by one person
before allowing it to be used by another.
First Step: Put on protective gloves
Next Step: Clean the device and accessories
1. Wipe down the device and accessories with disinfectant wipes (Virucidal, Bactericidal,
Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes™. Follow the disinfectant
product manufacturer’s instructions for cleaning.
2. Take a Q-tip with cleaner applied (for example, Windex® or another commercial cleaner) and clean
inside all cracks and crevices. You may want to use a toothbrush or similar brush.
3. Blow the device off with an air hose, or wipe it dry.
Important! Make sure all soil is removed from the device and accessories. This is vital before
proceeding to disinfecting the equipment.
Next Step: Disinfect the device and accessories
1. Wipe down the device and accessories with a new disinfectant wipe (Virucidal, Bactericidal,
Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes. Follow the disinfectant product
manufacturer’s instructions for disinfecting.
2. Make sure to clean inside all cracks and corners, and wipe more than once if necessary to keep the
device wet for a minimum of three (3) minutes.
3. Allow the device and accessories to dry.
Final Step: Wipe the touch screen
1. When the device and accessories are dry, wipe down the viewing area (device touch screen,
TouchGuide, Keyguard, etc.) with glass cleaner, so the screen doesn’t discolor.
2. Allow the equipment to dry.
Accent 1000 Hardware Manual Page 34
ELIMINARY
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Troubleshooting
Battery Troubleshooting
There is a slight risk of explosion if you replace the battery with an incorrect type.
Call the PRC Service Department before replacing the battery: (800) 262-1990. Outside the United
States, call your local distributor.
Use only the battery charger that came with the device. Other chargers may damage the battery in the
device.
If the battery dies while the NuVoice software is running:
The battery charger LED and the charging LED on the front of the device will begin to alternate flashing.
Plug in the battery charger to continue using the device. If you do not plug in the battery charger, NuVoice
and/or the operating system will shut down, the LEDs will stop blinking, and the device will turn off.
To restart the device, plug in the battery charger, press and hold the power button for a few seconds,
and watch the display screen. If the battery was completely dead, you may want to let it charge for
awhile before you turn your device on.
General Troubleshooting
You select a key but get the wrong response
If you are selecting keys on the keyboard but not getting the correct responses, thoroughly clean the
display screen as described in “Cleaning and Disinfecting” on page 39. Then try again.
High-Efficiency Fluorescent Lights and the Use of Infrared
There is often a compatibility problem between many infrared controls and high-efficiency fluorescent
lights.
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including
headpointing, computer access, remote control commands, etc., may not work. Turn the lights off and
the IR will work correctly.
Accent 1000 Hardware Manual Page 35
ELIMINARY
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NuVoice Troubleshooting
If you are experiencing problems with the device operating system or the NuVoice software, it is
important to read and follow these instructions.
For any internal system software troubleshooting, always plug in the battery charger first.
The Device Stops Speaking
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maint Menu.
3. Select Power Management.
4. Select Shutdown.
5. After the device has shut down, press the power button to restart the device.
The Device is Not Working Correctly or Freezes, but You Can Access NuVoice
Important! Do not use the power button.
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maint Menu.
3. Select Power Management.
4. Select Restart.
The NuVoice Toolbox is Not Responding or is Unavailable
1. Open the Windows Start menu.
2. Pull the Windows Charms menu from the right side of the display.
3. Tap the Power icon.
4. Select Restart.Do not select Shutdown.
If you have access to a USB keyboard:
1. Plug the keyboard into a USB port on the Accent.
2. Press Ctrl-Alt-Del.
3. If a blue screen appears with Lock, Switch, Sign-out, etc. on it, use the Tab key until it highlights the
I/O option in the lower left corner.
4. Select Enter.
5. Select Restart.
As a Last Resort
Insert an unbent paper clip into the small hole in the power button until the device shuts down. Then
press the power button to restart the device.
Important! This action may cause issues with the memory and performance of the device.
If the Device is Still not Working Correctly
If the device is still not working correctly, proceed to the next section, “Restoring Windows”.
Accent 1000 Hardware Manual Page 36
RELIMINARY
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Restoring Windows
If you are having problems with Windows or the NuVoice software, and the suggestions under “NuVoice
Troubleshooting” did not solve them, it is important that you read the following directions carefully.
In the event that the device's hard drive or the Windows operating system quits working, the Windows
system software may need to be restored. As a rule, Windows will sense when something is wrong and
repair itself or display an “Advanced Boot Options” screen with a list of options.
Important! The Restore process will erase everything on the device's hard drive. This includes Internet
access, programs, hardware drivers, etc. Before restoring the device, call the PRC Service Department at
(800) 262-1990. Outside the U.S., call your distributor.
The Restore process generally takes anywhere from 30 minutes to an hour. You need to be available
when the restore is complete.
1. Plug in the battery charger.
2. Pull the Windows Charms menu from the right side of the display.
3. Select Settings.
4. Select Change PC Settings in the lower right corner of the menu.
5. Select General from the PC Settings menu on the right side of the screen.
6. On the right side of the screen, scroll down to Remove everything and reinstall Windows.
7. Select Get Started.
8. A blue screen appears explaining what will happen next. Select Next.
9. A blue screen appears with “Just remove my files” and “Fully clean the drive” on it. Select Just
remove my files.
Note: The “Fully clean the drive” option may take 2.5 hours to complete and is not necessary.
10. Another blue screen appears stating that Windows is ready to reset the computer. Select Reset to
continue or Cancel to stop the Restore process.
When the Restore is Complete
1. Follow the Windows Setup and Customizing instructions that appear on the screen.
2. When prompted, use accent 1000 for a username or account name.
3. From the Windows Start screen, select the Accent icon to go directly to NuVoice or select the
Accent tile to go to the Accent screen. Then select the NuVoice icon in the upper right portion of the
screen.
4. NuVoice will automatically install and generate the icon sets. This process will take several minutes.
5. When NuVoice is set up, the system will restart and open NuVoice automatically.
6. Select I Agree on the Software License Agreement.
7. NuVoice will open the Exploration Wizard.
8. To exit the Exploration Wizard, select the vocabulary you want to use.
If the Wizard does not show the vocabulary you want, open the Toolbox, select User Area Menu,
select Replace User Area, and follow the directions displayed to select the vocabulary you want.
Accent 1000 Hardware Manual Page 37
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Activating Your Copy of Windows
Note: If you don’t see “Activate Windows”, Windows is already activated and you don’t need to do anything.
“Activate Windows” is only visible if you had to restore your Windows operating system. In that case, if
you do not activate your copy of Windows within 30 days, Windows will quit working and you will not be
able to use your device until you restore or activate Windows. You can activate Windows by Internet or
phone. If you use a phone, you must have a USB keyboard to plug into your device.
To begin:
1. Select the Tools key and open the Toolbox.
2. Select Maint Menu.
3. Select Activate Windows.
To activate Windows over the Internet:
1. After making sure your Internet connection is working, tap on the time/date area in the task bar at
the top of your device screen.
2. In the menu that appears, make sure the date and time are set correctly. If they are not, set them to
the correct date and time. Tap the menu (or the display) to exit.
3. Select Activate from the Windows Activation window.
4. When “Thanks, you’re all finished” appears, select OK.
To activate Windows by phone:
If you want to use the phone to activate Windows, you must have a USB keyboard to plug into your
device. You will need to speak into the phone and type onto the display screen.
1. Position your device near your phone.
2. Select Activate by Phone from the Windows Activation window.
3. Select your location.
4. Dial the number you see on the screen.
5. Listen to the introduction. Respond Yes to the "Activate Windows" question.
6. Recite the blocks of numbers you see on your display when you are asked. The voice on the phone
will give you blocks of numbers in return.
7. Type these numbers into the blocks on your screen as you receive them.
8. Click on Next when asked.
9. Click on Finish.
Accent 1000 Hardware Manual Page 38
RELIMINARY
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