Printronix ADMP2PA Print and Apply Machine User Manual PTX UM SLPA7000r 250117A

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Date Submitted	2005-10-25 00:00:00
Date Available	2005-10-25 00:00:00
Creation Date	2005-10-19 09:12:13
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Document Title	PTX_UM_SLPA7000r_250117A.book
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Chapter
Moving Within The Configuration Menu
4. When the desired number displays, press the ↵ key to select it. The
following message displays briefly:
Saving
Configuration
When processing is completed, the display shows:
Save Config.
X*
NOTE: If the configuration number has been previously saved and Protect
Configs. = Enabled under CONFIG CONTROL, the following error
message displays:
CONFIG. EXISTS
Delete First
If the above occurs, see “Modifying A Saved Configuration” on
page 78, step 4.
5. Print your configuration and store it in a safe place for future reference.
Refer to “Printing A Configuration” on page 79.
Auto Save Configuration
If you make any changes to the factory default configuration menu items, you
will be prompted to save the changes to “Config #” when you place the printer
online. “#” equals the next available unassigned configuration number. When
prompted, press one of the following keys:
•
Enter. Saves to Config 1 or the next available Config, and becomes the
power-up config.
NOTE: If all eight Configs are assigned, you will be prompted to select which
Config to overwrite.
•
76
Pause. Changes will be implemented but saved only temporarily until
deliberately saved as a new configuration or until you power off the
printer. All changes will be lost when you power off the printer.
Specifying A Power-Up Configuration
Specifying A Power-Up Configuration
You can specify any one of the nine configurations (1-8 or Factory) as the
power-up configuration:
1. Press the ..
key until the following message displays:
MENU MODE
CONFIG. CONTROL
2. Press the ↓ key until the following message displays:
Power-Up Config.
1*
3. Press the + or – key to cycle through the options (1-8 and Factory). When
the desired number displays, press the ↵ key to select it. The following
message displays:
Power-Up Config.
X*
NOTE: If the configuration number has not been saved previously, the
following error message displays:
CONFIG. DOES NOT
EXIST/Save First
If this error message displays, see “Saving A Configuration” on
page 75. Once you have saved a configuration, repeat the steps in
this procedure.
77
Chapter
Moving Within The Configuration Menu
Modifying A Saved Configuration
You can change a saved configuration by rewriting over it. For example, you
can modify Config. 1, shown below. Suppose you want to keep all the settings
but you want to select the parallel Centronics interface instead of the IEEE
1284 interface.
1. Load the configuration to be changed (for example, Config. 1).
a. Press the
..
key until the following message displays:
MENU MODE
CONFIG. CONTROL
b. Press the ↓ key until the following message displays:
Load Config.
Factory
c.
Press the + or – key to cycle through the options: Factory 1-8.
d. When the desired number displays, press the ↵ key to select it. The
following message displays:
Loading Saved
Configuration
Then, the following message displays when it is loaded:
Load Config.
X*
2. Move through the menu and change all the desired values. (In this
example, press the ... key until PARALLEL PORT displays. Press the ↓
key until Port Type/IEEE 1284 displays. Press the - key until Centronics
displays.)
3. Press the ↵ key to select each new value. An asterisk (*) displays.
4. Before saving the modified configuration, you must delete the original
configuration if the Protect Configs. option is enabled.
a. Press the ↑ or ↓ key until the following message displays:
Delete Config.
1*
b. Press the + or – key to cycle through the options (1-8). When the
desired number displays, press the ↵ key to select it. The following
message displays:
Deleting
Configuration
78
Printing A Configuration
Then, the following displays when it is deleted:
Delete Config.
X*
5. Save the new configuration as described in the “Saving A Configuration”
on page 75. Make sure you select the same number (e.g., Config. 1)
when saving the modified configuration. The new configuration writes
over the existing one.
6. Print a copy of this newest configuration and store it in a safe place. Refer
to “Printing A Configuration” on page 79.
Printing A Configuration
We recommend that you print and store your configurations for future
reference. The printout provides a list of the parameters that were set when
you configured the printer.
To print a configuration:
1. Press the
..
key until the following message displays:
MENU MODE
CONFIG. CONTROL
2. Press the ↓ key until the following message displays:
Print Config.
Current*
3. Press the + or – key to cycle through the following printout options:
Current*
Factory
Power-Up
All
1-8 customized configurations
4. When the desired option displays, press the ↵ key. The printer prints the
specified configuration.
NOTE: If the configuration you want to print has not been saved, the
following message displays momentarily:
CONFIG. DOES NOT
EXIST/Save First
This message indicates that no configuration menu has been saved
under the configuration value you have selected and therefore cannot
be printed. You must either select another configuration to print or
load and then save a configuration to that configuration value first.
79
Chapter
Moving Within The Configuration Menu
Figure 29. Sample Configuration Printout
80
Printing A Configuration
Sample Configuration Printout (cont.)
81
Chapter
Main Menus
Main Menus
QUICK
SETUP
(page 88)
Print Intensity
Print Speed
Print Mode
Media Handling
Paper Feed Shift
Label Length
Label Width
Ver Image Shift
Hor Image Shift
Orientation
Gap/Mark Sensor 1
Auto Calibrate
Active IGP Emul
Save Config.
Power-Up Config.
Press
..
RFID
CONTROL
(page 97)
RFID Reader
Tag Type
Error Handling
Label Retry
Max Retry Error
Tag Write Cnt 2
Failed Tag Cnt 2
Tag Void Cnt 2
Tag Read Cnt 2
Clear Tag Stat
Read Tag
Read Tag&Reject
PreErase Class 0+
Auto Retry
F/W-Version 2
Precheck Tags 2
Overstrike Style
Custom Tag
Custom Write Pwr
Custom Read Pwr
Custom Tag Len
Custom Tag Class
EPC Mgr Report
Non-RFID Warning
CONFIG.
CONTROL
(page 105)
Load Config.
Save Config.
Print Config.
Delete Config.
Power-Up Config.
Protect Configs.
Name Config 1
Name Config 2
Name Config 3
Name Config 4
Name Config 5
Name Config 6
Name Config 7
Name Config 8
Reset Cfg Names
to select the next main menu.
Press ↓ or ↑ to move within each main menu.
Press + or – to cycle through each possible option or value.
NOTES:
Italicized items appear only if Admin User is set to Enable (in the
PRINTER CONTROL menu).
1 Gap/Mark
Sensor and Paper Out Sensor work in conjunction, as
shown in the T5000r User’s Manual. If you change the Gap/Mark
Sensor or Paper Out Sensor, you must recalibrate the media.
82
Display item only.
MEDIA
CONTROL
(page 108)
Print Intensity
Print Speed
Print Mode
Media Handling
Paper Feed Shift
Label Length
Label Width
Ver Image Shift
Hor Image Shift
Orientation
Auto Map Select
Auto Label Width
Num Auto Labels
Slew Speed
Print Direction
Tear-Strip Time
Pre-Peel Mode
Pre-Peel Adjust
Lbl Missing Flt
Clip Page
Error Recover
Ribbon Width
Display Ribbon
Ribbon Low
Rbn Takeup Full
Units
Set Label Length
Peel-Off Mode
Continuous Mode
TOF Detect Fault
Ticket Save Mode
TOF Adjust Mode
TOF Adjust
MAIN MENUS
Printing A Configuration
CALIBRATE
CTRL
(page 125)
Gap/Mark Sensor 1
Auto Calibrate
Media Profile
Sensed Distance
Gap/Mark Thresh
Paper Out Thresh
Paper Out Sensor 1
Manual Calibrate
Pwr Up Auto-Cal
Online Auto-Cal
Gap Windowing
Gap Length
Cal in Peel Mode
Min Calib Delta
Use Label Length
Threshold Range
Dynamic Sensing
PRINTER
CONTROL
(page 131)
LP+ Emulation
CTHI Emulation 2
Host Interface
Active IGP Emul
Power Saver Time
Pwr Save Control
Display Language
Alarm
Power-up State
Ptx Setup SFCC
Cancel Key
Compatibility
Set Sharing 3
Admin User
Del Char frm Fls
Ld Char from Fls
Save Char to Fls
Del Char frm RAM
Ld Char at PwrUp
Del Set frm Flsh
Ld Set from Flsh
Save Set to Flsh
Del Set from RAM
Ld Set at PwrUp
Overwrite Files
View File List
Delete Files
Optimize&Reboot
Print File List
Auto Locking
Set Lock Key
Ptx Setup Parse
RAM Disk Size
Glob Mem Adjust
Max Cache Memory
Max Cached Char
Standard Chars.
Bold Chars.
Extra Bold Char.
OCR-A Chars.
OCR-B Chars.
Tall Characters
Batch Counter
IGP/PGL
SETUP 4
(page 144)
Character Group
Standard Sets
Select LPI
Define CR Code
Define LF Code
Autowrap
Auto Uppercase
Slash 0
Select SFCC
Host Form Length
Var Form Adjust
Var Form Type
Optimized Ratio
PI Slew Range
CR Edit
Skip Cmd Prefix
Ignore Text
Power on IGP/PGL
Ext Execute Copy
Al 00 Spaces
Select SO Char
Ignore Mode
Select Char
Do FF at TOF
IGP100 Compatbl.
Expanded Font
Scalable Size
Autoeject
PGL Normal
UPC Descenders
I-2/5 Selection
User-Def Ratio
Lead PDF Dist
Error Report
Boundary Check
Repeat Form Opt
Preparser Cmd
Preparser Port
Ret Status Port
NOTES:
Italicized items appear only if Admin User is set to Enable (in the PRINTER CONTROL menu).
Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 125. If you
change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.
2 Appears only if the CTHI option is installed.
3 Appears only if PPI/ZGL emulation is installed.
4 Appears only if Active IGP Emul is set to IGP/PGL (in the Printer Control Menu).
83
Chapter
Main Menus
PPI/ZGL
SETUP 1
PPI/TGL
SETUP 1
PPI/IGL
SETUP 1
Refer to the Printer
Protocol Interpreter
(PPI) ZGL™
Programmer’s
Reference Manual.
Refer to the Printer
Protocol Interpreter
(PPI) TGL™
Programmer’s
Reference Manual.
Refer to the Printer
Protocol Interpreter
(PPI) IGL™
Programmer’s
Reference Manual.
PPI/STGL
SETUP 1
PPI/DGL
SETUP 1
Refer to the Printer
Protocol Interpreter
(PPI) IGL™
Programmer’s
Reference Manual.
Refer to the Printer
Protocol Interpreter
(PPI) IGL™
Programmer’s
Reference Manual.
NOTES:
84
Appears only if Active IGP Emul is set to PPI emulation.
DIAGNOSTICS
(page 156)
Printer Tests
Test Count
Software Build
Feature File
Hex Dump Mode
Print Error Log
Clear Error Log
FLASH Installed
DRAM Installed
Ptr On Time
Ptr Media Dist
Head Print Dist
Head On Time
Reset Head Data
Head Type
Head Voltage
MAIN MENUS
Printing A Configuration
PARALLEL
PORT
(page 160)
SERIAL
PORT
(page 164)
C/T PORT 2
Port Type
Data Bit 8 1
PI Ignored 1
Buffer Size in K
Auto Trickle
Trickle Time
Timeout
Report Status
Switch Out On
Prime Signal
Data Polarity 1
Resp. Polarity 1
Busy on Strobe 1
Latch Data On 1
Offline Process
Port Type
Baud Rate
Word Length
Stop Bits
Parity
Data Protocol
Buffer Size in K
Trickle Time
Timeout
Report Status
Data Term Ready
Request to Send
Poll Character
Poll Response
Idle Response
One Char Enquiry
Printer Status
Framing Errors
Port Type
Device Address
Timeout
Report Status
ETHERNET
ADDRESS 3
(page 173)
IP Address SEG1:
IP Address SEG2:
IP Address SEG3:
IP Address SEG4:
Subnet Mask SEG1:
Subnet Mask SEG2:
Subnet Mask SEG3:
Subnet Mask SEG4:
Gateway Address SEG1:
Gateway Address SEG2:
Gateway Address SEG3:
Gateway Address SEG4:
MAC Address
DHCP
ETHERNET
PARAMS 3
(page 175)
Novell Protocol
Nest Serv Type
NetBIOS Protocol
Novell Frame
ASCII Data Port
IPDS Data Port 4
Keep Alive Timer
Ethernet Speed
Job Control
(page 172)
WLAN
ADDRESS 5
(page 178)
IP Address SEG1:
IP Address SEG2:
IP Address SEG3:
IP Address SEG4:
Subnet Mask SEG1:
Subnet Mask SEG2:
Subnet Mask SEG3:
Subnet Mask SEG4:
Gateway Address SEG1:
Gateway Address SEG2:
Gateway Address SEG3:
Gateway Address SEG4:
MAC Address
DHCP
NOTES:
Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).
Appears only if Port Type is set to Centronics (in the PARALLEL PORT menu).
Appears only if the CTHI option is installed.
Appears only if an network interface card (NIC) is installed.
4 Appears
only if the IPDS emulation is installed and the correct security key is used.
Appears only if a Wireless Option is installed.
85
Chapter
Main Menus
WLAN
LEAP 6
(page 189)
WLAN
PARAMS 1
(page 181)
Signal Strength
Operation Mode
SSID Name(01-15)
SSID Name(16-30)
SSID Name(31-32)
Reset SSID Name
Min Xfer Rate
Channel
Ant. Diversity
Preamble
Power Mgmt
Transmit Power
Internat. Mode
Default WEP Key
WEP Key 1 Format
WEP Key 1 Width
WEP Key 1 BYTE1:
WEP Key 1 BYTE2:
WEP Key 1 BYTE3:
WEP Key 1 BYTE4:
WEP Key 1 BYTE5:
WEP Key 1 BYTE6: 2
WEP Key 1 BYTE7: 2
WEP Key 1 BYTE8: 2
WEP Key 1 BYTE9: 2
WEP Key 1 BYTE10: 2
WEP Key 1 BYTE11: 2
WEP Key 1 BYTE12: 2
WEP Key 1 BYTE13: 2
WEP Key 2 Format
WEP Key 2 Width
WEP Key 2 BYTE1:
WEP Key 2 BYTE2:
WEP Key 2 BYTE3:
WEP Key 2 BYTE4:
WEP Key 2 BYTE5:
WEP Key 2 BYTE6: 3
WEP Key 2 BYTE7: 3
WEP Key 2 BYTE8: 3
WEP Key 2 BYTE9: 3
WEP Key 2 BYTE10: 3
WEP Key 2 BYTE11: 3
WEP Key 2 BYTE12: 3
WEP Key 2 BYTE13: 3
(continued in next column)
86
WEP Key 3 Format
WEP Key 3 Width
WEP Key 3 BYTE1:
WEP Key 3 BYTE2:
WEP Key 3 BYTE3:
WEP Key 3 BYTE4:
WEP Key 3 BYTE5:
WEP Key 3 BYTE6: 4
WEP Key 3 BYTE7: 4
WEP Key 3 BYTE8: 4
WEP Key 3 BYTE9: 4
WEP Key 3 BYTE10: 4
WEP Key 3 BYTE11: 4
WEP Key 3 BYTE12: 4
WEP Key 3 BYTE13: 4
WEP Key 4 Format
WEP Key 4 Width
WEP Key 4 BYTE1:
WEP Key 4 BYTE2:
WEP Key 4 BYTE3:
WEP Key 4 BYTE4:
WEP Key 4 BYTE5:
WEP Key 4 BYTE6: 5
WEP Key 4 BYTE7: 5
WEP Key 4 BYTE8: 5
WEP Key 4 BYTE9: 5
WEP Key 4 BYTE10: 5
WEP Key 4 BYTE11: 5
WEP Key 4 BYTE12: 5
WEP Key 4 BYTE13: 5
Reset WEP Keys
Auth Method
LEAP Username
Reset LEAP User
LEAP Password
Reset LEAP Password
NOTES:
1 Appears
only if a Wireless option is installed.
Appears only if WEP Key 1 Width is set to 128 Bits.
Appears only if WEP Key 2 Width is set to 128 Bits.
4 Appears
only if WEP Key 3 Width is set to 128 Bits.
5 Appears
only if WEP Key 4 Width is set to 128 Bits.
6 Appears
only if a Cisco radio card is installed.
MAIN MENUS
Printing A Configuration
BATTERY
CONTROL 1
(page 190)
Battery Monitor
Time To Go 2
Percent Charge 2
Current Draw 2
Voltage 2
Amp-Hour Used 2
Time To Go Alert 2
High Volt Alert 2
Low Volt Alert 2
GPIO
CONTROL
(page 193)
GPIO Port
GPIO Tables 3
GPIO Sel. Table 3
GPIO Start Print 4
GPIO End Print 4
GPIO Ctrl Status 4
GPIO Monitor 5
Print And Apply
NOTES:
Does not appear if the CTHI option is installed.
Available only when Battery Monitor is set to Enable (in the BATTERY CONTROL menu).
Appears only if a user-defined table is downloaded to the printer.
4 Appears
only if an internal table is selected or if there is no user-defined table.
Appears only if a user-defined table is downloaded to the printer and selected.
87
Chapter
QUICK SETUP Menu
QUICK SETUP Menu
QUICK SETUP
Print Intensity
–3*
–15 to 15
Print Speed
6 ips*
2 to 10 ips1
Print Mode
Transfer*
Direct
Media Handling
Tear-Off 6
Tear-Off Strip*
Peel-Off
Paper Feed Shift
0.00 inches* 2
–0.50 to X inches3
Label Length
4 or 6 inches* 2, 4
00.1 to 99.0 inches5
Label Width
0.00 inches* 2
–1.00 to X inches3
Hor Image Shift
0.00 inches* 2
–1.00 to 1.00 inches
Gap/Mark Sensor
Auto Calibrate
Active IGP Emul
Portrait*
Disable*
Landscape
Inv. Portrait
Mark
Gap
PPI/IGL
PPI/TGL
IGP/PGL*
1*
1 to 8
Power-Up Config.
Factory*
1 to 8
Advanced Gap
Advanced Notch
PPI/IGL
PPI/STGL
IGP/VGL
Notes:
* = Default
Maximum value depends on the width of the printer
model and printhead.
You can change the unit value from inches to
millimeters under Units (in MEDIA CONTROL).
(Refer to the T5000r User’s Manual.)
Based on the current value setting for Label Length,
up to a maximum of 12.80 inches.
Maximum value depends on the width of the printer
model.
Maximum value depends on model width and size of
DRAM installed.
6 Required
88
Inv. Landscape
Run Calibrate
Save Config.
(cont. on next page)
Continuous
00.1 to 4.1 inches4
4.1
Ver Image Shift
Orientation
Cut
for SLPA operation.
QUICK SETUP Submenus
QUICK SETUP
(cont. from previous page)
SMT: Status
SMT: Sel Toolset
SMT: Select Tool
Disabled*
Enabled
Toolset [1]*
Toolset [1] to Toolset [4]
EPC 1
zEPC 2, 3
GTIN 1
zGTIN 2, 3
UPCA 1
zUPCA 2, 3
EAN8 1
zEAN8 2, 3
EAN13 1
zEAN13 2, 3
UCC128 1
zUCC128 2, 3
Notes:
* = Default.
Appears only if Toolset [1] is selected under
SMT: Sel Toolset.
Appears only if Toolset [2] is selected under
SMT: Sel Toolset.
Undocumented options are reserved for internal
use and future design.
NOTE: Many QUICK SETUP submenus are available in other main menus.
(Refer to the T5000r User’s Manual.)
Changes made in the QUICK SETUP menu are updated in the other
main menus, and vice versa.
QUICK SETUP Submenus
Print Intensity
This menu item specifies the level of thermal energy from the printhead to be
used for the type of media and ribbon installed.
Large numbers imply more heat (thermal energy) to be applied for each dot.
This has a significant effect on print quality. The print intensity and speed
must match the media and ribbon type to obtain the best possible print quality
and barcode grades.
The range is –15 through +15:
•
•
In Transfer mode, the default is –3.
In Direct Thermal mode, the default is 0.
89
Chapter
QUICK SETUP Menu
Print Speed
This menu item specifies the speed in inches per second (ips) at which the
media passes through the printer while printing.
The range is 2 through 10 ips (in increments of 1 ips).
The default is 6 ips.
NOTE: The maximum print speed varies based on maximum printer width
and dot per inch (dpi) resolution of the printhead installed (203 or 300
dpi).
Print Mode
This menu item specifies the type of printing to be done.
•
Transfer. Indicates Thermal Transfer printing (ribbon installed).
•
Direct. Indicates Direct Thermal printing (no ribbon) and requires special
heat sensitive media.
The default is Transfer, unless your printer is shipped as direct thermal only
(no ribbon motors installed).
Media Handling
This menu item specifies how the printer will handle the media (labels or tag
stock).
•
Tear-Off. After each label is printed, the printer positions the label gap
over the peel bar and waits for the current label to be applied before
printing the next label. A “Label On” message displays to remind you that
the label is ready to be applied before the next one can be printed.
Paper Feed Shift
This menu item represents the distance to advance a label (+ shift) or pull
back (– shift) when the Tear-Off option is enabled. The allowable range is
–0.50 inches to the current Label Length value setting up to a maximum of
12.80 inches in 0.01 inch increments. Adjust the media so that the middle of
the label gap is over the peel bar edge.
The default is 0.00 inches.
90
QUICK SETUP Submenus
Label Length
In most applications, the user-selected Label Length will match the physical
label length. Physical label length is the actual label length of the media
installed. Following is a list of different media types:
•
Die-cut labels: measurable length of the removable label (leading
edge to trailing edge). This does not include the liner material or gap.
•
Tag stock with notches or holes: measurable length from the trailing
edge of one notch or hole to the trailing edge of the next notch or
hole.
•
Tag stock with black marks on the underside: measurable length from
the leading edge of one black mark to the leading edge of the next
black mark.
•
Continuous media (no label length indicators): measurable length
should be within + 1 to 2% of the Label Length value entered.
Label Width
This menu item specifies the label width. The allowable range in inches is
00.1 to the maximum print width of the printer. The allowable range in
millimeters is 2.5 to the maximum width of the printer.
Ver Image Shift
This menu item specifies the amount to shift an image up (–) or down (+) for
precise positioning on the label. The actual height of the image is not affected
by this parameter. The allowable range is –1.00 inches to the current Label
Length value setting, up to a maximum of 12.80 inches, in 0.01 inch
increments.
The default value is 0.00 inches.
Hor Image Shift
This menu item specifies the amount to shift an image left (–) or right (+) for
precise positioning on the label. The actual width of the image is not affected
by this parameter. The allowable range is
–1.00 to +1.00 inches in 0.01 inch increments.
The default value is 0.00 inches.
91
Chapter
QUICK SETUP Menu
Orientation
Specifies the image orientation to be used when printing the label.
•
Portrait. The default. Portrait refers to vertical page orientation, where the
height of a page is greater than its width. The top edge of the image is
parallel to the leading edge of the media. The following example is viewed
from the front of the printer.
NOTE: Portrait orientation applies to PGL® and VGL emulations. This is
regarded as Inverse Portrait using PPI1.
4 inches
FEED
6 inches
The top edge of
the image is
parallel to the
leading edge of
the media.
Leading Edge
•
Landscape. Landscape refers to horizontal orientation, where the width
of a page is greater than its height. The top edge of the image is parallel
to the left edge of the media. The following example is viewed from the
front of the printer.
NOTE: Landscape orientation applies to PGL and VGL emulations. This is
regarded as Inverse Landscape using PPI1.
4 inches
The top edge of
the image is
parallel to the left
edge of the media.
FEED
Leading Edge
92
6 inches
QUICK SETUP Submenus
•
Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the
height of a page is greater than its width. The top edge of the image is
parallel to the trailing edge of the media. The following example is viewed
from the front of the printer.
NOTE: Inverse Portrait orientation applies to PGL and VGL emulations. This
is regarded as Portrait using PPI1.
Trailing Edge
4 inches
FEED
The top edge of
the image is
parallel to the
trailing edge of the
media.
6 inches
Leading Edge
•
Inv. Landscape. Inverse Landscape refers to horizontal orientation,
where the width of a page is greater than its height. The top edge of the
image is parallel to the right edge of the media. The following example is
viewed from the front of the printer.
NOTE: Inverse Landscape orientation applies to PGL and VGL emulations.
This is regarded as Landscape using PPI1.
4 inches
The top edge of
the image is
parallel to the right
edge of the media.
FEED
6 inches
Leading Edge
93
Chapter
QUICK SETUP Menu
Gap/Mark Sensor
Specifies the sensor type needed for detecting the top-of-form position on
media with label length indicators (gaps, notches, holes, or black marks).
•
Disable. Select when using media with no label length indicators (no
black marks, gaps, notches, or holes), or when you want the printer to
ignore all existing label length indicators on the installed media.
NOTE: When you select Disable, the length of each label is based on the
Label Length value entered.
•
Mark. Select when using media that has horizontal black marks located
on the underside of the label liner or tag stock. The
top-of-form position is the leading edge of the black mark.
•
Gap. Select when using media with a liner space between
die-cut labels or when using tag stock with notches or holes as label
length indicators on white background media. The
top-of-form position is the leading edge of the die cut label (trailing edge
of the gap, notch, or hole).
•
Advanced Gap. Select when using media that has liner gaps between
die cut labels with black background. The top-of-form position is the
leading edge of the die cut label (trailing edge of the gap, notch, or hole).
•
Advanced Notch. Select when using media with notches or holes that
interrupt a black vertical line on the underside of the media. The top-ofform position is the leading edge of the die cut label (trailing edge of the
gap, notch, or hole).
The default is Disable.
Gap Sensing for Encoding RFID Tags in Smart Labels
For printers encoding RFID tags in smart labels, access the CALIBRATE
CTRL menu and set Gap/Mark Sensor to Advanced Gap and Threshold
Range to 70%, depending on the Print Profile. Run the Print Profile before
running Auto Calibrate.
Auto Calibrate
This feature is used to improve the sensitivity and reliability of the media
sensor in detecting gaps, notches, holes, or black marks on the installed
media, as well as a Paper Out condition.
To initiate Auto Calibrate, scroll to the “Auto Calibrate” menu and press the ↵
key. The printer will advance media the distance needed to accurately detect
the label length indicators, then stop at the top-of-form position and
momentarily display the Sensed Distance. This process takes a few seconds
and results in an update of the printer values.
94
QUICK SETUP Submenus
Auto Calibrate is completed successfully when the Sensed Distance
displayed correctly matches that of the installed media. When you select Gap,
the Sensed Distance should match the length from the trailing edge of one
gap to the trailing edge of the next gap (one label + one gap). When you
select Mark, the Sensed Distance should match the length from the leading
edge of one black mark to the leading edge of the next black mark.
Auto Calibrate supports label lengths up to 24 inches.
Active IGP Emul
This function allows you to activate any resident IGP emulation listed in the
menu. The number of IGP emulations available is based on the Security Key
installed. The default is IGP/PGL.
There are two methods for selecting the desired emulation:
•
Select the emulation under the Active IGP Emulation menu option and
save it as Power-up Config.
•
Send a host command to switch the emulation automatically (see the
appropriate Programmer’s Reference Manual for details).
Save Config.
Allows you to save up to eight unique configurations to meet different print job
requirements. This eliminates the need to change the parameter settings for
each new job. The configurations are stored in memory and will not be lost if
you turn off the printer.
The default is 1.
Power-Up Config.
You can specify the Factory configuration or any one of the eight possible
saved configurations as the power-up configuration.
The default is Factory.
SMT: Status
See “Software Migration Tools (SMT)” in the RFID Labeling Reference
Manual.
•
•
Disabled.The printer disables the use of the Software Migration Tools.
Enabled. The printer enables the use of the Software Migration Tools.
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Chapter
QUICK SETUP Menu
SMT: Sel Toolset
See “Software Migration Tools (SMT)” in the RFID Labeling Reference
Manual.
•
•
•
Toolset [1]. SMTs for PGL emulation.
Toolset [2]. SMTs for PPI1 emulation.
Toolset [3] and Toolset [4]. Reserved for internal use and future design.
SMT: Select Tool
See “Software Migration Tools (SMT)” in the RFID Labeling Reference
Manual.
•
EPC, GTIN, UPCA, EAN8, EAN13, and UCC128. SMTs displayed if
Toolset [1] is selected under SMT: Sel Toolset.
•
zEPC, zGTIN, zUPCA, zEAN8, zEAN13, and zUCC128. SMTs displayed
if Toolset [2] is selected under SMT: Sel Toolset.
NOTE: Undocumented options are reserved for internal use and future
design.
96
RFID
CONTROL
Menu
QUICK
SETUP
Submenus
RFID CONTROL Menu
RFID CONTROL
RFID Reader
Tag Type
Enable*
Disable
Alien Squig 64
Alien Squig 96*
RAF Omni 313 64
Matrics2020 64
Alien M-TAG 64
RAF Omni 432 96
Matrics2020 96
Matrics1020 64
Matrics1020 96
RAFUCode 450 96
Impinj Propl 96
KSW PH58 96
EPC Gen 2
Omron Wave
Rafsec 478
Avery IN
Avery BL 1
Alien Itag 96 1
Error Handling
Overstrike*
None
Label Retry
10*
1 to 10
Max Retry Error
Enable*
Disable
Alien M-TAG 96
Stop
Tag Write Cnt 2
Failed Tag Cnt 2
Tag Void Cnt 2
Tag Read Cnt 2
Clear Tag Stat
Read Tag
Read Tag&Eject
(cont. on next page)
Notes:
* = Default.
Italicized items appear only when Admin User is set
to Enable (in the PRINTER CONTROL menu).
Available on six inch printers only.
Display item only.
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Chapter
RFID CONTROL Menu
RFID CONTROL
(cont. from previous page)
PreErase Class 0+ 1
Enable*
Disable
Auto Retry
2*
1 to 9
Precheck Tags 2
Disable*
Enable
Overstrike Style
Grid*
Custom Tag
Disable*
Enable
Custom Write Pwr
5*
1 to 20
Custom Read Pwr
5*
1 to 20
Custom Tag Len
8*
8 to 32
F/W-Version 2
Custom Tag Class
Class 1*
Error Type Msg
Duplicate
Gen 2
EPC Mgr Report
Disable*
Enable
Non-RFID Warning
Disable*
Enable
Class 0
Class 0+
Class 1.19
Class Zuma
Notes:
* = Default.
Italicized items appear only when Admin User is set
to Enable (in the PRINTER CONTROL menu).
Appears only if Tag Type is set to Matrics2020 64
or Matrics2020 96.
98
Display item only.
RFID CONTROL Submenus
RFID CONTROL Submenus
RFID Reader
This menu item enables or disables the RFID encoder. The default is Enable.
Tag Type
This menu item selects the tag type in use. The following is a list of tag types
available. Other types may be added in the future.
•
Alien Squig 64
Class 1, read/write, 64 bit, 4 inches wide
•
Alien Squig 96 (default)
Class 1, read/write, 96 bit, 4 inches wide
•
Alien M-TAG 64
Class 1, read/write, 64 bit, 4 inches wide
•
Alien M-TAG 96
Class 1, read/write, 96 bit, 4 inches wide
•
RAF Omni 313 64
Class 1, read/write, 64 bit, 3 inches wide
•
RAF Omni 432 96
Class 1, read/write, 96 bit, 3 inches wide
•
Matrics1020 64/96
Class 0, read only, 64/96 bits, preprogrammed by manufacturer, 4 inches
wide
•
Matrics2020 64/96
Class 0+, read/write, 64/96 bits, 4 inches wide
•
RAFUCode 450 96
Class 1.19, read/write, 96 bits, 3 inches wide
•
Impinj Propl 96
Class Zuma, read/write, 96 bits
•
EPC Gen 2
Class Gen 2, read/write, 96 bits
•
Omron Wave
Class 1, read/write, 96 bits, 4 inches wide
•
Rafsec 478
Class 1, read/write, 96 bits, 4 inches wide
•
KSW PH58 96
Class 1.19, read/write, 96 bits, 4 inches wide
•
Avery IN
Class 1, read/write, 4 inches wide
•
Avery BL
Class 1, read/write, 6 inches wide
99
Chapter
RFID CONTROL Menu
•
Alien Itag 96
Class 1, read/write, 96 bits, 6 inches wide
Error Handling
This menu item selects the error handling mode for RFID failures. The default
is Overstrike.
In Overstrike mode, each failed label prints with the Overstrike pattern and the
form retries on a new label until the Label Retry count is exhausted. Whether
or not an error message will display or the failed label will reprint depends
upon the Max Retry Error setting.
In None mode, no specific action is taken when a tag fails to be programmed.
In Stop mode, when a tag fails to be programmed, the printer will halt and
display the error message “RFID Error: Check Media.” The label is discarded
and reprinting of the label (if desired) must be initiated from the host. When
the error is cleared, the label with the failed tag moves forward until the next
label is in position to be printed.
Label Retry
NOTE: Label Retry only applies when the Error Handling mode is set to
Overstrike.
This menu item selects the number of label retries that the RFID encoder will
attempt before declaring a fault. This may indicate a problem with the RFID
encoder, the antenna assembly, the printer setup, or the label stock. The
default is 10.
Max Retry Error
This menu item enables or disables the Max Retry Error menu item. If it is set
to Disable, errors are not declared and the print content for the current label is
discarded. The default is Enable.
Tag Write Cnt
This menu item displays on the control panel’s LCD the number of tags
written since the last Clear Tag Stat operation has been initiated. (See “Clear
Tag Stat” below.)
Failed Tag Cnt
This menu item displays on the control panel’s LCD the number of failed tag
write attempts since the last Clear Tag Stat operation has been initiated. (See
“Clear Tag Stat” below.)
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RFID CONTROL Submenus
Tag Void Cnt
This menu item always displays 0 unless the RFID encoder is used with an
attached online data validator. When used with a validator, Tag Void Cnt
represents how many valid RFID tags were overstruck due to bad bar code
scanning. Refer to the Online Data Validator User’s Manual.
Tag Read Cnt
This menu item displays the number of tags read since the last Clear Tag Stat
(below).
Clear Tag Stat
This menu item clears the Tag Write Cnt, Failed Tag Cnt, Tag Void Cnt, and
Tag Read Cnt menu items.
F/W-Version
This menu item displays on the control panel’s LCD the reader firmware
version.
Precheck Tags
NOTE: This menu item applies to Class 1 tags only.
When this menu item is set to Enable, the RFID encoder checks the tags for a
pre-programmed quality code. If the code is absent, the tag immediately fails
and the selected Error Handling mode is performed (Overstrike, None, or
Stop). The default is Disable.
Overstrike Style
This menu item selects the style of the overstrike pattern. The default is Grid.
When it is set to Grid, a grid pattern prints when it overstrikes. When it is set to
Error Type Msg, an error message prints that indicates which error occurred
(see Table 2 on page 102).
IMPORTANT
If you are using a validator, set the RFID Overstrike Style different than
the validator Overstrike Style (in the VALIDATOR menu). This will help
you differentiate between an RFID error and a validator error.
101
Chapter
RFID CONTROL Menu
Table 2. Printed Overstrike Error Messages
Error Message
Explanation
Tag R/W Err x
Check media
The printer software attempted to write to or read from the
RFID tag, but the RFID encoder indicated that the tag could
not be written to or read from.
Tag Comm Err x
Check cable
The printer software temporarily lost communication with the
RFID encoder, or communication between the printer
software and the RFID encoder was not synchronized and
had to be forced.
Precheck Fail x
Check media
This failure occurs only when the Precheck Tags menu item
is set to Enable. It indicates that the RFID tag was
automatically failed since it did not contain the correct
pre-programmed quality code.
NOTE: The x in the error messages represents a number code that identifies
the area in the printer software or RFID encoder where the failure
occurred.
Admin User Submenus
To see these menu items, set Admin User to Enable in the PRINTER
CONTROL menu. (Refer to the User’s Manual.)
IMPORTANT
Admin User menu items should only be used by authorized personnel.
Read Tag
IMPORTANT
This menu item does not position the RFID tag over the antenna. Make
sure to position the tag over the antenna to receive an accurate reading.
This menu item reads the tag in range of the internal RFID antenna and
reports the tag data to the debug port and momentarily displays it on the
control panel’s LCD. It is primarily intended for development verification by
checking that the system is working.
Read Tag&Eject
IMPORTANT
This menu item does not position the RFID tag over the antenna. Make
sure to position the tag over the antenna to receive an accurate reading.
The menu item works exactly the same as Read Tag (above), except that
after the printer reads the tag, it feeds the label to the next top-of-form.
102
Admin User Submenus
PreErase Class 0+
IMPORTANT
If you set PreErase Class 0+ to Disable, no erase cycle will occur and
pre-programmed tags are not guaranteed to program correctly.
This menu item enables or disables an automatic erase cycle forced on a
Class 0+ tag before the tag is programmed. If an error occurs during the initial
encoding, the ensuing retries will also include an automatic erase cycle.
If the tags are used and are known to have been previously written to, an
erase cycle will be necessary. Many virgin Class 0+ tags are delivered preprogrammed, also requiring an erase cycle.
The default is Enable.
Auto Retry
This menu item selects the number of automatic (internal) retries that the
printer will attempt on the same tag before declaring a tag error and
performing the Error Handling mode selected (Overstrike, Stop, or None). The
default is 2.
Custom Tag
This menu item enables or disables the Custom Pwr Set, Custom Tag Len,
and Custom Tag Class menu items (custom tag menus). The default is
Disable.
The custom tag menus allow the RFID encoder to work with tag types that are
not listed in the Tag Type menu item.
NOTE: Printronix cannot guarantee the performance of tag types not certified
by Printronix.
When Custom Tag is set to Disable, the settings in the custom tag menus are
ignored by the RFID encoder.
When it is set to Enable, the RFID encoder uses the settings in the custom tag
menus, which must be set to match the characteristics of the custom tag.
When it is set to Duplicate, the settings of the selected Tag Type menu item
are copied into the custom tag menus.
Custom Write Pwr
NOTE: To enable this menu item, set Custom Tag to Enable.
This menu item selects the write power level to be used in the RFID encoder.
1 is the lowest power level setting, and 20 is the highest. The default is 5.
Custom Read Pwr
NOTE: To enable this menu item, set Custom Tag to Enable.
This menu item selects the read power level to be used in the RFID encoder.
1 is the lowest power level setting, and 20 is the highest. The default is 5.
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Chapter
RFID CONTROL Menu
Custom Tag Len
NOTE: To enable this menu item, set Custom Tag to Enable.
This menu item selects the number of bytes in the tag.
The default is 8.
Custom Tag Class
NOTE: To enable this menu item, set Custom Tag to Enable.
This menu item selects the class of the custom tag. Class 1, Class 0+, and
Class 1.19 tags are read/write. Class 0 tags are read only. The default is
Class 1.
EPC Mgr Report
This menu item enables EPC and label information to be sent out the network
port. This information can be used by an RFID tag data and labels manager
program. The default is Disable.
Non-RFID Warning
When this menu item is set to Enable, the printer checks to make sure that
non-RFID jobs are not being printed on RFID labels (to prevent RFID labels
from being wasted).
If RFID labels are installed in the printer, and a job is printed with at least one
form that contains no RFID commands, a fault will be declared and the data
for the forms that contain no RFID commands will be absorbed.
Requesting An RFID Report
This procedure prints a summarized RFID report. (This report also includes
validator data if the printer has a validator.)
1. Press the PAUSE key to take the printer offline.
2. If necessary, press ↓ and ↵ at the same time to unlock the ↵ key.
3. Press TEST PRINT. Printer Tests displays.
4. Press + until ODV/RFID Report displays.
5. Press ↵ to print the report.
6. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to
take the printer offline.
7. Press PAUSE again to put the printer online.
104
CONFIG.
Menu
Admin CONTROL
User Submenus
CONFIG. CONTROL Menu
CONFIG. CONTROL
Load Config.
Factory*
1-8
Save Config.
1*
1-8
Print Config.
Current*
Factory
Delete Config.
1*
1-8
Power-Up Config.
Factory*
1-8
Protect Configs.
Disable*
Enable
1*
1-8
Power-Up
All
1-8
Name Config 1
Name Config 2
Name Config 3
Name Config 4
Name Config 5
Name Config 6
Name Config 7
Name Config 8
Reset Cfg Names
All
* = Factory Default
105
Chapter
CONFIG. CONTROL Menu
CONFIG. CONTROL Submenus
Load Config.
The printer can store up to eight configurations in memory. This parameter
allows you to select and load a specific configuration.
The factory default is Factory.
Save Config.
This option allows you to save up to eight unique configurations to meet
different print job requirements. This eliminates the need to change the
parameter settings for each new job. The configurations are stored in memory
and will not be lost if you turn off the printer. If the Protect Configs. parameter
is enabled, the new configuration will not be saved unless the existing
configuration has been deleted first. The factory default configuration cannot
be changed. See “Saving A Configuration” on page 75 for details.
The factory default is 1.
Print Config.
This option is used to print a listing of various stored printer configurations.
We recommend you store printouts of your configurations in a safe place for
quick referral.
The options are Current (the factory default), Factory, Power-Up, and All.
Delete Config.
You can delete one or all of your eight customized configurations. The factory
default configuration cannot be deleted.
The factory default is 1.
Power-Up Config.
You can specify any one of nine configurations (1-8 saved custom
configurations or Factory) as the power-up configuration.
The factory default is Factory.
Protect Configs.
You can specify whether or not a new configuration should overwrite an
existing configuration when you activate the Save Configs. parameter. When
disabled (default), the new configuration will overwrite the existing
configuration. When enabled, the new configuration will not overwrite the
existing configuration, and the message “CONFIG. EXISTS / Delete First”
displays.
The options are Disable (the factory default) and Enable.
106
CONFIG. CONTROL Submenus
Name Config (1-8)
You may specify a 15-character name which can be used to refer to a
configuration. The name you enter for a configuration will be used in the Load
Config., Save Config., Print Config., Delete Config., and Power-Up Config.
menus. The names can only be cleared by using the Reset Cfg Names menu.
When you move into the Name Configs. menu, the top line of the display
shows the current configuration name. The second line of the display is
initially the same as the top line. You can modify the second line of the display
without affecting the top line until the ↵ key is pressed, which sets the
modified name as the current selection.
Press ↑ or ↓ to cycle through the values available for that character at the
cursor location. Press + to move to the next character to be modified. Press –
to go back to a character you have already modified. Continue until you have
entered the name you want to give to this configuration, then press ↵ to save.
The name you entered will now represent this configuration on the printer's
front panel. To exit this menu without saving, press any key other than ↵. The
configuration name will revert to the last saved value.
The factory default is 1.
Reset Cfg Names
You can reset specific configuration names back to the default value of the
configuration number.
The options are 1-8 and All, and the factory default is 1.
107
Chapter
MEDIA CONTROL Menu
MEDIA CONTROL Menu
MEDIA CONTROL
Print Intensity
-3*
-15 to 15
Print Speed
6 ips*
2-10 ips 1
Print Mode
Transfer*
Direct
Media Handling
Tear-Off Strip*
Tear-Off
Peel-Off
Paper Feed Shift
0.00 inches* 2
-0.50 to X inches 3
Label Length
4 or 6 inches* 2, 4
00.1 to 99.0 inches 5
Label Width
4.1, 6.6, or 8.5 inches* 2, 4
0.00 inches* 2
-1.00 to X inches 3
Hor Image Shift
0.00 inches* 2
-1.00 to 1.00 inches
Portrait*
Continuous
00.1 to 8.5 inches 4
Ver Image Shift
Orientation
Cut
Landscape
Inv. Portrait
Inv. Landscape
Notes:
Auto Map Select
Disable*
Auto Label Width
4.1, 6.6, or 8.5 inches* 2, 4
Num Auto Labels
2 labels*
Slew Speed
Automatic*
Enable
Head First*
00.1 to 8.5 inches 4
Italicized items are available
when Admin User is set to
Enable (in the PRINTER
CONTROL menu).
1-40 labels 4
Maximvum value depends on
the width of the printer model
and printhead.
Manual
You can change the unit
value from inches to
millimeters under Units (in the
MEDIA CONTROL menu)
when Admin User is set to
Enable (in the PRINTER
CONTROL menu).
Based on the current value
setting for Label Length (in
MEDIA CONTROL) up to a
maximum of 12.80 inches.
Maximum value depends on
the width of the printer model.
Maximum value depends on
model width and size of
DRAM installed.
6 ips*
Print Direction
* = Factory Default
2-10 ips 4
Foot First
Continued at the top of next page
108
MEDIA
CONTROL
Menu
CONFIG.
CONTROL
Submenus
MEDIA CONTROL
(cont. from previous page)
Tear-Strip Time
1.0 seconds*
Pre-Peel Mode
Disable*
Pre-Peel Adjust
.1-60.0 seconds
Enable
1.00 inches*
0.00 to 2.00 inches
Lbl Missing Flt
Enable*
Disable
Clip Page
Enable*
Disable
Error Recover
Disable*
Enable
Ribbon Width
Same as Paper*
Set in Menu
Display Ribbon
Enable*
Disable
Ribbon Low
Disable*
25 m
Rbn Takeup Full
Enable*
Disable
50 m
Units
In Inches*
In Millimeters
Set Label Length
Manual*
Automatic
Peel-Off Mode 1
Fast*
Standard
Continuous Mode 2
Standard*
Tear-Off
TOF Detect Fault
Normal*
Early
Ticket Save Mode
Disable*
Continued at the top of next page
75 m
100 m
Tear Strip Full
Enable
Notes:
* = Factory Default
Italicized items are available only when Admin User is set to Enable
(in the PRINTER CONTROL menu).
The Peel-Off option under Media Handling must be enabled for
this menu to function.
The Continuous option under Media Handling must be enabled
for this menu to function.
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Chapter
MEDIA CONTROL Menu
MEDIA CONTROL
(cont. from previous page)
Ticket Save Mode
Disable*
Enable
TOF Adjust Mode
Disable*
Enable
TOF Adjust
0.40 Inches*
0.00 to 0.40 Inches 1
Notes:
* = Factory Default
Italicized items are available only when Admin User is set to Enable
(in the PRINTER CONTROL menu).
In increments of 0.01 inch.
MEDIA CONTROL Submenus
Print Intensity
This option specifies the level of thermal energy from the printhead to be used
for the type of media and ribbon installed.
Large numbers imply more heat (thermal energy) to be applied for each dot.
This has a significant effect on print quality. The print intensity and speed
must match the media and ribbon type to obtain the best possible print quality
and barcode grades.
The range is -15 through +15:
•
•
The factory default is -3 in Transfer mode.
The factory default is 0 in Direct Thermal mode.
Print Speed
This option specifies the speed in inches per second (ips) at which the media
passes through the printer while printing.
The range is 2 through 10 ips (in increments of 1 ips).
The factory default is 6 ips.
NOTE: The maximum print speed varies based on maximum printer width
and dot per inch (dpi) resolution of the printhead installed (203 or
300 dpi). See “Printing” on page 247 for print speed specifications.
110
MEDIA CONTROL Submenus
Print Mode
This option specifies the type of printing to be done.
•
•
Transfer. Indicates Thermal Transfer printing (ribbon installed).
Direct. Indicates Direct Thermal printing (no ribbon) and requires special
heat sensitive media.
The factory default is Transfer.
Media Handling
This option specifies how the printer will handle the media (labels or tag
stock).
•
Tear-Off. After each label is printed, the printer positions the label over
the tear bar and waits for you to tear off the label before printing the next
one (on-demand printing). A “Remove Label” message will display to
remind you to remove the label before the next one can be printed.
Paper Feed Shift
This option represents the distance to advance (+ shift) or pull back (– shift)
the stop position of a label when Tear-Off Strip, Tear-Off, Peel-Off, or Cut
media handling option is enabled. The allowable range is -0.50 inches to the
current Label Length value setting, up to a maximum of 12.80 inches, in .01
inch increments.
The factory default is 0.00 inches.
Label Length
This option specifies the user-selected Label Length in inches or millimeters.
In most applications, the user-selected Label Length will match the physical
label length. Physical label length is the actual label length of the media
installed.
When setting label length, consider the following:
Label Length can be manually entered via the control panel MEDIA
CONTROL menu or sent via host computer using the appropriate software
command.
A Host Forms Length (Label Length) value sent from the host computer will
override and change the manually entered Label Length value in the MEDIA
CONTROL menu.
•
Physical Label Length is the actual measurable length of the label. The
following list of different media types explains how the physical label
lengths are determined:
•
Die-cut labels – measurable length of the removable label (leading
edge to trailing edge). This does not include the liner material or gap.
•
Tag Stock with notches or holes – measurable length from the trailing
edge of one notch or hole to the leading edge of the next notch or
hole.
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Chapter
MEDIA CONTROL Menu
•
•
Tag Stock with black marks on underside – measurable length from
the leading edge of one black mark to the leading edge of the next
black mark.
•
Continuous media (no label length indicators) – measurable length
should be within + 1-2% the Label Length value entered in the MEDIA
CONTROL menu or the value sent via host software command.
Logical Label Length (Host Forms Length) is the length that a user or
programmer bases his printable image on. In most cases this length
should be slightly less than the Physical Label Length. This allows the
entire image to be printed within the boundaries of the label length
indicators (gaps, notches, holes, or black marks).
When the Logical Label Length is greater than the Physical Label Length
and Clip Page = Enable (in the MEDIA CONTROL menu), the printer will
clip the bottom portion of the image that exceeds the Physical Label
length. In this case, the printable data that was not printed will be lost.
When the Logical Label Length is greater than the Physical Label Length
and Clip Page = Disable, the printer will continue to print the image onto
the next physical label and ignore the gap or mark based on the label
length value set in the MEDIA CONTROL menu.
When the Logical Label Length is less than the Physical Label Length, the
printer will print the entire image and leave blank space the remaining
length of the physical label as it advances to the Top-of-Form of the next
label. This is true regardless of the Clip Page setting.
The allowable Label Length range is 00.1 to 99.0 inches (2.5 - 2514.6mm)
The factory defaults are listed below:
Table 3. Factory Default Label Length
Printer
Inches
mm
Lines
T5X04
152.4
36
T5X06
101.6
24
T5X08
152.4
36
Maximum Label Length range is dependent on the Label Width value
selected, printhead installed (203 or 300 DPI), and the amount of DRAM
installed in the printer. See Table 15 on page 249 for media specifications.
NOTE: See “Set Label Length” on page 122.
Label Width
This option specifies the physical width of the image to be printed. The value
can be specified in inches or millimeters depending on the setting of the Units
submenu under the MEDIA CONTROL menu. The allowable range in inches
is 00.1 to the maximum print width of the printer. The allowable range in
millimeters is 2.5 to the maximum width of the printer.
The default value depends on model width and size of DRAM installed.
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MEDIA CONTROL Submenus
Ver Image Shift
This option specifies the amount to shift an image vertically up (-) or down (+)
for precise positioning on the label. The actual height of the image is not
affected by this parameter. The allowable range is -1.00 inches to the current
Label Length value setting, up to a maximum of 12.80 inches, in .01 inch
increments.
The factory default value is 0.00 inches.
Hor Image Shift
This option specifies the amount to shift an image horizontally left (-) or right
(+) for precise positioning on the label. The actual width of the image is not
affected by this parameter. The allowable range is -1.00 through +1.00 inches
in .01 inch increments, displayed as xx/100.
The factory default value is 0.00 inches.
Orientation
This menu item selects the image orientation to be used when printing the
label.
Portrait. Portrait refers to vertical page orientation, where the height of a
page is greater than its width. The top edge of the image is parallel to the
leading edge of the media. The following illustration is an example, with
the operator viewing the front of the printer.
4 inches
FEED
The top edge of
the image is
parallel to the
leading edge of
the media.
•
6 inches
Leading Edge
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Chapter
MEDIA CONTROL Menu
•
Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the
height of a page is greater than its width. The top edge of the image is
parallel to the trailing edge of the media. The following illustration is an
example, with the operator viewing the front of the printer.
Trailing Edge
4 inches
FEED
The top edge of
the image is
parallel to the
trailing edge of the
media.
6 inches
Leading Edge
•
Landscape. Landscape refers to horizontal orientation, where the width
of a page is greater than its height. The top edge of the image is the left
edge of the media. The following illustration is an example, with the
operator viewing the front of the printer.
4 inches
The top edge of
the image is
parallel to the left
edge of the media.
FEED
6 inches
Leading Edge
•
Inv. Landscape. Inverse Landscape refers to horizontal orientation,
where the width of a page is greater than its height. The top edge of the
image is the right edge of the media (the left edge of the image is the
trailing edge of the media). The following illustration is an example, with
the operator viewing the front of the printer.
4 inches
The top edge of
the image is
parallel to the right
edge of the media.
FEED
Leading Edge
The factory default is Portrait.
114
6 inches
MEDIA CONTROL Submenus
Auto Map Select
This option specifies the maximum print width to be used by the application.
The IGP/Auto Label Mapping® feature allows backward compatibility of
programs written for P5000 line-matrix printers using the Printronix PGL
graphics language. It allows the printer to print two-up (or other multi-up)
labels. Instead of printing multiple labels across the printer, it prints the
leftmost label and the rightmost label, so the printout will be twice as long but
half as wide.
When enabled, the printer will automatically reposition the horizontally
adjacent labels to a vertically adjacent position, or a combination of horizontal
and vertical positions based on the values selected under the Auto Label
Width and Num Auto Labels submenus.
When disabled, excess data in any program sent to the printer with
horizontally adjacent labels that exceed the physical page width of the printer
will be clipped or wrapped depending upon the setting of the Autowrap menu
option.
The options are Disable (the factory default) and Enable.
Examples
All of the examples below assume that the logical form length is set to the
label length.
Example 1: Simple Case
Problem: A file has been constructed with two horizontally adjacent 4” labels
for a printer with a physical width of 8”. The user now wants to use this file
with a printer that has a 4” physical width.
Solution: The user sets Auto Label Width to 4” (the width of the label),
configures the Num Auto Labels to 2, and enables the Auto Label Mapping
feature.
Printer Operation: The printer will print the first (leftmost) 4” label first. Once
the first label has been completed, the printer will print the second 4” label.
These labels will appear vertically adjacent on the form.
Thermal Printer Output
Line-Matrix Printer Output
Label 1
Label 1
Label 2
Label 2
Wide Web Width
Narrow
Web
Width
Example 2: Uneven Number Case
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Problem: A file has been constructed with three horizontally adjacent 2”
labels. The user now desires to use this file with a printer that has a 4”
physical width.
Solution #1: The user sets Auto Label Width to 4” (the width of two labels),
configures the Num Auto Labels to 2, and enables the Auto Label Mapping
feature.
Printer Operation for Solution #1: The printer will print the first two labels at
the same time. These first two labels will be horizontally adjacent. Once these
labels have been completed, the printer will print the remaining 2” labels along
with a blank 2” label.
File Contents:
Label
Label
Print Output:
Label
Label
Label
Label
Blank
Label
Solution #2: The user sets Auto Label Width to 2”, configures the Num Auto
Labels to 3, and enables the Auto Label Mapping feature.
Printer Operation for Solution #2: The printer will print the first 2” label by
itself, the second 2” label by itself, and finally, the last 2” label by itself.
Label
Label
Label
Label
Label
Label
Example 3: Past Maximum File Width
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MEDIA CONTROL Submenus
Problem: A file has been constructed with three horizontally adjacent 4”
labels. The user now desires to use this file with a printer that has a 8”
physical width. The user should have used a solution similar to one of the
solutions in the section above, but the user erroneously enters an Auto Label
Width of 12” and a Num Auto Labels of 3.
Printer Operation: Maximum Num Auto Labels = (20”/12”) = 1.67 rounded up
to 2. The printer will automatically reduce the Num Auto Labels to 2.
Example 4: Blank Label Case
Problem: A file exists with two horizontally adjacent 4” labels. The user now
wants to use this file with a printer that has a 4” physical width. The user
decides to set the Num Labels to 3 and the Label Width to 4” despite the fact
that these values are not optimum.
Printer Operation: The maximum Num Auto Labels = (20”/4”) = 5. The
selected value of 3 is legal. After the file is sent, the printer will begin by
printing the first 4” width label. Once that label is complete, it will print the
second 4” width label. Finally, once both of those labels have been printed,
the printer will print a blank 4” label.
File Contents:
Label
Label
Print Output:
Label
Label
Blank
Label
Auto Label Width
The width of a single label to be printed or the maximum width of the media
that will be used for the print file. The value is selectable from 00.1 inch
through the maximum print width of the printer.
NOTE: The maximum Auto Label Width value will be limited to the current
MEDIA CONTROL/Label Width value selected in the configuration
menu.
The default value depends on model width and size of DRAM installed.
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Num Auto Labels
The desired number of labels to be printed vertically adjacent on the form.
The value is selectable with a range of 1 through 40 (T5X04), 1 through 21
(T5X06) and 1 through 17 (T5X08).
The factory default is 2.
Slew Speed
The speed at which the printer moves media without actually printing on it.
•
Automatic. Always the same as the print speed (see “Print Speed” on
page 110).
•
Manual. Allows you to set the slew speed. The maximum speed depends
on your printer model. See “Printing” on page 247 for slew speed
specifications.
The default is Automatic.
Print Direction
This option determines the basic print image orientation.
NOTE: Print Direction will not change the orientation of any print test patterns
in the DIAGNOSTIC menu.
Print Direction has two options:
•
•
Head First
Foot First
For example, with Portrait orientation, when you select Head First, the top-ofform will come out of the printer first. Conversely, when you select Foot First,
the bottom-of-form will come out first.
FEED
Head First
118
Foot First
MEDIA CONTROL Submenus
Print Direction and Orientation are two independent options that can be
combined to produce the following results depending on the Active IGP
Emulation:
Table 4. Head First
Print Direction
Option
Orientation Option
Result in Active IGP Emulations
(IGP/PGL or IGP/VGL)
Head First
Portrait
Portrait
Head First
Landscape
Landscape
Head First
Inv. Portrait
Inv. Portrait
Head First
Inv. Landscape
Inv. Landscape
Table 5. Foot First
Print Direction
Option
Orientation Option
Result in Active IGP/PPI1
Emulation
Foot First
Portrait
Portrait
Foot First
Landscape
Inv. Landscape
Foot First
Inv. Portrait
Inv. Portrait
Foot First
Inv. Landscape
Landscape
The factory default is Head First when IGP/PGL or IGP/VGL is enabled.
The factory default is Foot First when PPI1 is enabled.
Tear-Strip Time
When Media Handling is set to Tear-Off Strip or when Media Handling is set
to Continuous and Continuous Mode is set to Tear Strip Full, Tear-Strip Time
specifies the number of seconds after the buffer is empty that the printer will
wait before it advances media to the tear bar position.
The range is .1-60.0 seconds, and the factory default is 1.0 second.
Lbl Missing Flt
Allows the Label Taken Sensor to first detect the presence of a label at the
tear bar for Peel and Tear Off Media Handling Mode only.
•
Enable. The printer generates a fault condition if a missing label is
encountered.
•
Disable. The printer does not generate a fault condition if a missing label
is encountered.
The default is Enable.
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Clip Page
This option determines how the printer handles images that are too large for
one physical page length when using gap or black mark media.
•
Enable. When the user-selected page length is greater than the physical
page length, the printer clips the excess data to fit the physical page. The
excess data is lost. The media sensor constantly looks for the gap, notch,
hole, or black mark and when detected, uses it as the Top-of-Form
position for the next label and clips any remaining data from the label
being printed.
•
Disable. When the user-selected page length (logical length) is greater
than the physical page length dictated by the gap, notch, hole, or black
mark on media, the printer continues to print the remaining excess data
onto the next physical page.
The media sensor looks for the gap, notch, hole, or black mark only after
the media has advanced the distance specified by the Label Length value
in the MEDIA CONTROL menu or by the Host Forms Length value sent
via the software. Any gaps, notches, holes, or black marks that exist prior
to reaching the Label Length or Host Forms Length value are ignored.
When Clip Page is set to Disable, Mark and Gap media sensing reliability
can be improved and the sensor problems described below can be fixed:
•
The image starts to print at an erroneous distance from the top-ofform, especially towards the end of a roll where the media is severely
curled or scalloped.
•
The image is incorrectly positioned as a result of the media sensor
triggering off of a dark, pre-printed image on the label or multiple gaps
within the label.
•
The printer starts to print one label and then another all on the same
physical label, especially at the end of a roll where the media is
severely curled.
•
An occasional blank label appears within a print job (in between
printed labels).
When Clip Page is set to Disable, the printer ignores any pre-printed dark
marks or multiple gaps on a label that could mistakenly be detected as
the next top-of-form position based on the specified Label Length value.
The Label Length option is in the MEDIA CONTROL menu.
NOTE: When Clip Page = Disable, the correct Label Length value must be
entered. If the value is too long, the printer will ignore the actual gap
or mark it needs to detect. When using Gap sensing, the Label
Length value is equal to the physical length of a die cut or removable
label. When using Mark sensing, the Label Length value is the
physical distance from the leading edge of one black mark to the
leading edge of the next black mark.
The factory default for Clip Page is Enable.
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MEDIA CONTROL Submenus
Error Recover
This option determines how the printer handles data that was printing when
an error occurred.
•
Disable. The printer will not reprint the label that was printing when the
error condition occurred.
•
Enable. The printer reprints the label that was printing when the error
condition occurred.
The factory default is Disable.
Ribbon Width
When Same As Paper is selected, the printer automatically adjusts the ribbon
operating parameters to match the installed media width. In those cases
where the media width is less than the installed ribbon width, the Set In Menu
option should be selected. After selection, the ribbon width is set to the proper
value by pressing the ↓ key and choosing the actual ribbon width using the +
and – keys. The chosen width is then selected by pressing the ↵ key. The
factory default is Same As Paper.
Display Ribbon
When enabled, the remaining length of unused ribbon will display on the LCD
(when the printer is online).
The options are Enable (the factory default) and Disable.
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Chapter
MEDIA CONTROL Menu
Ribbon Low
This item defines the Ribbon Low condition for the ribbon supply spindle.
When set to a specific value, a ribbon low message will display along with a
flashing ONLINE status indicator to indicate the length of ribbon remaining on
the ribbon supply spindle has reached its specified value. The indicator will
continue to flash until the ribbon supply is exhausted. When Disabled, no
ribbon low condition will be indicated. A Ribbon Low condition will not prevent
printing.
The options are Disable, 25m, 50m, 75m, and 100m.
The factory default is Disable.
Rbn Takeup Full
This enables or disables a fault message to display for a Ribbon Takeup Full
condition.
The options are Enable (the factory default) and Disable.
Units
This item selects either millimeters or inches as the unit of measure.
The options are In Inches (the factory default) and In Millimeters.
Set Label Length
This feature selects whether the Sensed Distance value derived from an Auto
or Manual Calibrate will be used to set the Label Length value in the MEDIA
CONTROL menu (and the QUICK SETUP menu).
•
Manual: The Sensed Distance value derived from an Auto or Manual
Calibrate will not override or change the Label Length value.
•
Automatic: When an Auto or Manual Calibrate is performed, the Sensed
Distance value derived from either calibrate will override and change the
Label Length value. If no Auto or Manual Calibrate is performed, the
current Label Length value will be used.
The factory default is Manual.
NOTE: When Set Label Length = Automatic and Gap/Mark Sensor = Gap,
Advanced Gap, or Advanced Notch, the printer will subtract the
Gap Length value (in the CALIBRATE CTRL menu) from the Sensed
Distance value obtained when the Auto or Manual Calibrate was
performed.
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MEDIA CONTROL Submenus
TOF Detect Fault
Allows selection of two different TOF (Top-of-Form) detection faults.
NOTE: The correct Label Length value, equal to the physical length of the
installed label, must be entered in the QUICK SETUP or MEDIA
CONTROL menu.
•
Normal. The printer displays a Gap Not Detected fault and stops printing
when media has advanced a distance equal to twice the Label Length
value set in the menu.
•
Early. The printer displays a Gap Not Detected fault and stops printing
when media has advanced a distance equal to the Label Length value set
in the menu.
The factory default is Normal.
Ticket Save Mode
This option determines the action of the media for Continuous (std), Tear-Off,
Tear-Off Strip and Cut Media Handling Modes after the printer is first powered
up or after the printhead has been opened and then closed. When enabled,
this option eliminates wasting label(s) or ticket stock when the printer
advances media to search for the next TOF position.
•
Enable. The printer will assume that media is at the TOF position after
cycling power or after the printhead is opened and then closed. When a
print job is sent it is printed without advancing media to search for the next
TOF position.
NOTE: The user must ensure that media is at the correct TOF position (cross
perforation, liner gap, notch or mark at the tear bar edge) before
cycling power or before closing and locking the pivoting deck. In
addition, media must be calibrated and the correct Media Handling
Mode, Label Length and Gap/Mark Sensor selected and saved as the
Power-Up Config. Option applies to 2.5 inch or longer label lengths
only.
•
Disable. The printer assumes that the media is not at the correct TOF
position after cycling power or after the printhead is opened and then
closed and advances media until the next gap, notch or mark is detected
by the Media Sensor(s). When print data is sent, printing begins only
after the next TOF is detected, resulting in one or more blank labels being
advanced.
The factory default is Disable.
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Chapter
MEDIA CONTROL Menu
TOF Adjust Mode
•
Enable. This option enables the “TOF Adjust” distance set using the TOF
Adjust menu (see TOF Adjust).
•
Disable. his option disables the “TOF Adjust” distance set using the TOF
Adjust menu (see TOF Adjust).
The factory default is Disable.
TOF Adjust
This opton sets the distance from the Top Of Form (TOF) that is left blank
(unprinted) after a label has been removed in Tear-Off strip or Tear-Off mode.
Normally printing is done starting at TOF, but when this mode is enabled the
start position for printing can be adjusted from 0.00 to 0.40 inches from TOF
(in increments of 0.01 inch). This adjustment can be helpful if a die cut label
sticks to the platen by means of jagged edges created during a poor die cut
label removal using the tear bar. By controlling how much blank space there is
from TOF, you can control how much the media is called back after it is torn
off.
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MEDIA CONTROL Submenus
CALIBRATE CTRL Menu
CALIBRATE CTRL
Gap/Mark Sensor 1
Disable*
Auto Calibrate
Run Calibrate
Media Profile
Print Profile
Mark
Sensed Distance
0.00 inches 2
Gap/Mark Thresh
171*
000-255
Paper Out Thresh
180*
000-255
Paper Out Sensor 1
Reflective*
Manual Calibrate
Run Calibrate
Pwr Up Auto-Cal
Disable*
Enable
Online Auto-Cal
Disable*
Enable
Gap Windowing
Disable*
Enable
Gap Length
0.12 inches*
Cal in Peel Mode
Disable*
Enable
Min Calib Delta
012* 3
012 - 050
Use Label Length
Enable*
Disable
Gap
Advanced Gap
Advanced Notch
Transmissive
Notes:
* = Factory Default
Italicized items are available only when Admin User is
set to Enable (in the PRINTER CONTROL menu).
1 Gap/Mark
Sensor and Paper Out Sensor work in
conjunction, as shown below:
Table 6. Gap/Mark and Paper Out Sensors
0.05 - 1.00 inches
Threshold Range
50%*
10 to 90%
Dynamic Sensing
Disable*
Enable
When you select an
option in Gap/Mark
Sensor...
Paper Out Sensor
defaults to...
Disable
Reflective
Mark
Reflective
Gap
Reflective
Advanced Gap
Transmissive
Advanced Notch
Transmissive
If you change the Gap/Mark Sensor or Paper Out
Sensor, you must recalibrate the media.
When Admin User is set to Enable (in the PRINTER
CONTROL menu), you can change the unit value to
millimeters: Under the Units submenu (in the MEDIA
CONTROL menu), enable the “In Millimeters”
option.
When Gap/Mark Sensor = Disable, Gap, or Mark,
the default is 12. When Gap/Mark Sensor =
Advanced Gap or Advanced Notch, the default is 20.
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Chapter
CALIBRATE CTRL Menu
CALIBRATE CTRL Submenus
Gap/Mark Sensor
The available options specify the sensor type needed for detecting the Top-ofForm position on media with label length indicators (gaps, notches, holes, or
black marks).
•
Disable. Select when using media with no label length indicators (no
gaps, notches, holes, or black marks), or when you want the printer to
ignore all existing label length indicators on the installed media.
NOTE: When you select Disable, the length of each label is based on the
Label Length value entered in the MEDIA CONTROL menu or the
value sent via host software.
•
Mark. Select when using media that has horizontal black marks located
on the underside of the label liner or tag stock. The Top-of-Form position
is the leading edge of the black mark.
•
Gap. Select when using media with a liner space between die-cut labels
or when using tag stock with notches or holes as label length indicators
on white background media. The Top-of-Form position is the leading
edge of the die cut label (trailing edge of the gap, notch, or hole).
•
Advanced Gap. Select when using media that has liner gaps between
die cut labels with black background. The Top-of-Form position is the
leading edge of the die cut label (trailing edge of the gap, notch, or hole).
•
Advanced Notch. Select when using media with notches or holes that
interrupt a black vertical line on the underside of the media. The Top-ofForm position is the leading edge of the die cut label (trailing edge of the
gap, notch, or hole).
The factory default is Disable.
Auto Calibrate
This feature is used to improve the sensitivity and reliability of the Media
Sensor in detecting gaps, notches, holes, or black marks on the installed
media, as well as a paper out condition.
You can initiate Auto Calibrate from the TEST PRINT key, the CALIBRATE
CTRL menu, or the DIAGNOSTIC menu. When “Auto Calibrate” displays on
the LCD, press the ↵ key. The printer advances media the distance needed
to accurately detect the label length indicators, then stops at the Top-of-Form
position, and momentarily displays the Sensed Distance. This process takes
a few seconds to complete and results in changes to the values the printer
uses for Gap/Mark Threshold, Paper Out Threshold, and Sensed Distance.
These value changes take effect immediately within the current configuration
menu.
Auto Calibrate is completed successfully when the Sensed Distance
displayed correctly matches that of the installed media. When Gap is
selected, the Sensed Distance should match the length from the trailing edge
of one gap to the trailing edge of the next gap (one label + one gap). When
Mark is selected, the Sensed Distance should match the length from the
leading edge of one black mark to the leading edge of the next black mark.
Auto Calibrate supports label lengths up to 24 inches.
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CALIBRATE
Menu
CALIBRATE
CTRLCTRL
Submenus
Media Profile
This feature provides a graphical printout showing the relationship of the
Paper Out Threshold and the Gap/Mark Threshold. The profile printout
assists you in setting the thresholds for difficult media. This includes preprinted labels, and labels with poor gap/media dynamic range.
When selected, the printer will advance media and print the media profile
along the length of each label. The printer will continue to print the profile until
you press ↵.
The factory default is Print Profile.
Sensed Distance
This value (in inches) represents the distance that was sensed between the
TOF of one label to the TOF of the next label. With gapped media installed,
the distance equals the physical label length plus one gap, notch, or hole
(trailing edge of one gap, notch, or hole to the trailing edge of the next gap,
notch, or hole). With black mark media installed, the distance equals the
leading edge of one black mark to the leading edge of the next. This value is
automatically determined only after successful completion of Auto or Manual
Calibrate and cannot be changed manually.
The factory default is 0.00 inches.
Gap/Mark Thresh
This menu item sets a value that, when exceeded by the output of the media
sensor, is recognized by the printer as a gap (or black mark). When Auto or
Manual Paper Calibrate is performed, the value displayed is equal to the
gap/mark threshold value set by this procedure. If running the procedure does
not provide a reliable Top-Of-Form detection, e.g., when using unusual
media, the Gap/Mark Thresh value can be manually set to the desired value.
The range is 000-255, and the factory default is 171.
Paper Out Thresh
This menu item selects a value that, when exceeded by the output of the
media sensor, is recognized by the printer as a paper out condition. When
Auto or Manual Calibrate is performed, the value displayed is equal to the
paper out threshold value set by this procedure. If running the procedure does
not provide a reliable paper out detection, e.g., when using non-standard
media, the Paper Out Thresh value can be manually set to the desired value.
The range is 000-255, and the factory default is 136.
Paper Out Sensor
Selects which type of media sensing, Reflective or Transmissive, will be used
to detect a paper out condition. The printer automatically selects the type of
sensing based on the Gap/Mark sensing selected (see Table 6 on page 125).
NOTE: Whenever you select Transmissive, you must position the upper
media sensor directly over the lower media sensor (see “Positioning
The Media Sensors” on page 56).
The factory default is Reflective.
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Chapter
CALIBRATE CTRL Menu
Manual Calibrate
Manual Calibrate is another method of improving the printer’s media sensing
and is only used when Auto Calibrate has failed or the Gap/Mark Threshold or
Paper Out Threshold values derived from Auto Calibrate do not improve the
media sensors’ gap or mark sensing capability.
To initiate Manual Calibrate, press ↵ when “Manual Calibrate” displays under
the CALIBRATE CTRL menu. You will then be prompted for the remaining
steps.
Example: “REMOVE RBN&MEDIA/Press Enter” or
“LOAD RBN ONLY/Press Enter” etc.
During the last stage of Manual Calibrate, the printer uses the statically
derived values, advances media, stops at the Top-of-Form position, and
momentarily displays the Sensed Distance. This process takes longer than
Auto Calibrate, and the end result is a change to the Gap/Mark Threshold,
Paper Out Threshold, and Sensed Distance values that the printer will use.
These value changes take effect immediately within the current configuration
menu.
Manual Calibrate is completed successfully when the displayed Sensed
Distance correctly matches that of the installed media. When Gap is selected,
the Sensed Distance should match the length from the trailing edge of one
gap to the trailing edge of the next gap (or one label + one gap). When Mark is
selected, the Sensed Distance should match the length from the leading edge
of one black mark to the leading edge of the next black mark.
Manual Calibrate supports label lengths up to 24 inches.
Pwr Up Auto-Cal
•
•
Disable.
Enable. When the printer is first powered on, it will complete its
initialization and self-tests and then perform an Auto Calibrate. Once the
Auto Calibrate is complete, the printer will momentarily display the
Sensed Distance determined by the Auto Calibrate.
The factory default is Disable.
Online Auto-Cal
NOTE: Error Recover (under MEDIA CONTROL) will not function when is
enabled (see “Error Recover” on page 121).
The options for Online Auto-Cal are:
•
•
Disable.
Enable. Whenever the printer is brought online, it automatically performs
an Auto Calibrate (see “Auto Calibrate” on page 126). Once the Auto
Calibrate is complete, the printer momentarily displays the Sensed
Distance determined by the Auto Calibrate and then resumes printing any
pending jobs.
NOTE: If using the Online Auto-Cal feature, you must first enable it prior to
printing any data.
The factory default is Disable.
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CALIBRATE CTRL Submenus
Gap Windowing
This feature compensates for any early falling edges or spurious peaks and
troughs that may appear within the gap length in media. These edges or
peaks and troughs can cause unreliable detection of the leading edge of the
next label (top-of-form). Use Gap Windowing to resolve the following
problems:
•
•
Loss of one or more complete (serialized) labels.
•
Top part of an image lost when printing in head-first orientation.
Start of an image printed in the middle of a gap, especially with fanfold,
perforated media.
The options for Gap Windowing are Enable and Disable:
•
Enable. When the leading edge of a gap is detected, the printer ignores
the first 90% of the gap length value specified in the Gap Length menu
option. The result is that cross perforations or unusual media
discrepancies within the gap are filtered out, allowing the printer to
reliably detect the actual leading edge of the next label and use it as the
TOF position.
•
Disable. When the leading edge of a gap is detected, the printer
continuously looks for the leading edge of the next label and uses it as the
TOF position. Perforations or unusual media discrepancies within the gap
can cause inaccurate TOF detection.
The factory default is Disable.
Gap Length
Gap Length is the actual length (height) of a label gap measured in .01 inch
increments. The range is 0.05 to 1.00 inches.
NOTE: You must enter the correct Gap Length. If the Gap Length is too long,
the image will shift down from the leading edge (TOF) of the label.
The factory default is 0.12 inches.
Min Calib Delta
Minimum Calibrate Delta changes the minimum threshold value the sensor(s)
require to detect the difference between the label and a gap, notch, hole or
black mark. This allows bolder gaps (such as notches or holes) to be used as
the TOF while intermediate gaps (liner) can be ignored. Increasing the Min
Calib Delta makes the sensor(s) less sensitive to intermediate gaps and
noise. Decreasing the Min Calib Delta makes the sensor(s) more sensitive for
detecting gaps on low contrast media, where there is very little difference
between the label and the gap (liner).
The range is 012 - 050.
NOTE: When Gap/Mark Sensor = Disable, Gap, or Mark, the default is 12.
When Gap/Mark Sensor = Advanced Gap or Advanced Notch, the
default is 20.
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Chapter
CALIBRATE CTRL Menu
Use Label Length
Determines whether or not the Label Length value set in the QUICK SETUP
or MEDIA CONTROL menu is used during Auto Calibrate.
•
Enable. The Label Length value set in the QUICK SETUP or MEDIA
CONTROL menu is used in the calibrate algorithm. This causes the Auto
Calibrate process to advance media the minimum distance required to
detect the true gap, notch, hole, or black mark used for TOF (Top-ofForm) sensing. This resolves problems where the sensor(s) may mistake
high noise levels or preprinted images within the label as the gap, notch,
hole, or black mark that could result in a sensed distance value much
shorter than the actual label length. Example: A 0.2 inch calibrated
Sensed Distance with a 3.0 inch long label installed.
NOTE: Setting the Label Length value less than half the actual length of the
label in use will result in erroneous Sensed Distance values when
Auto Calibrate is performed.
•
Disable. Auto Calibrate relies exclusively in its ability to detect varying
transitions between labels and gaps, notches, holes, or black marks while
advancing media during the calibrate process to determine Sensed
Distance. The amount of media advanced is based on the number of
transitions detected.
The factory default is Enable.
Threshold Range
This option allows the user to select the optimal threshold range for the label
stock in use. The printer defaults to using a threshold range of 50% of the
positive going pulse (see Media Profile) that represents each gap, notch or
mark detected after doing an Auto or Manual Calibrate. The printer then
detects anything within the label with that threshold range as TOF. While this
range is ideal for most medias, some labels with a preprinted image, liner gap
or inlay can confuse the media sensor(s) causing a false TOF detection. In
most cases this can be resolved by selecting a higher threshold range so the
printer will only trigger on the true TOF (gap, notch or mark) position.
NOTE: A new threshold range will not take affect until an Auto or Manual
Calibrate is successfully performed. A Media Profile should be run
after a Calibrate to visually verify that the new range is the best
possible selection.
The range is: 10% to 90% in 10% increments
The factory default is 50%.
NOTE: RF labels require a setting of 70%.
Dynamic Sensing
Disable. Uses a fixed media sensor threshold.
Enable. Continuously adjusts the media sensor's threshold to compensate for
changing environmental factors such as temperature, label/liner contrast,
ribbon darkness, etc.
The factory default is Disable.
130
CALIBRATE CTRL Submenus
PRINTER CONTROL Menu
PRINTER CONTROL
LP+ Emulation
CTHI Emulation 1
Host Interface
P-Series*
Standard*
P-Series XQ
Serial Matrix
Proprinter XL
Epson FX
Simp Prot Conv
Auto Switching*
Centronics 2
Serial
Twinax 1
Coax 1
Ethernet 3
Active IGP Emul
IGP*
CODE V
Power Saver Time
15 minutes*
30 minutes
45 minutes
1 minute
5 minutes
10 minutes
Pwr Save Control
Enable*
Disable
Display Language
English*
German
French
IEEE 1284 2
60 minutes
240 minutes
Italian
Spanish
Portuguese
Alarm
On*
Cont. Beep
Power-up State
Online*
Offline
Ptx Setup SFCC
21h*
01-FF
Cancel Key
Disable* 4
Enable
Compatibility
Default*
Laser
Set Sharing 5
Disable*
Enable
Off
P5000
T3000
T1006
Notes:
* = Factory Default
Del Char frm Fls
Ld Char from Fls
Continued at the top of next page
Italicized items are available only when Admin User
is set to Enable (in the PRINTER CONTROL menu).
Appears only if the CT emulation is installed.
Will not appear if a NIC is installed.
Appears only if a NIC is installed.
When Coax/Twinax interface is installed, the
factory default is Enable.
Appears only if PPI1 is installed.
131
Chapter
PRINTER CONTROL Menu
PRINTER CONTROL
(cont. from previous page)
Save Char to Fls
Del Char frm RAM
Ld Char at PwrUp
Disable*
Enable
Del Set frm Flsh
Ld Set from Flsh
Save Set to Flsh
Del Set from RAM
Ld Set at PwrUp
Disable*
Enable
Overwrite Files
Enable*
Disable
View File List
XXXXX.XX(1)
Delete Files
Flash Avail.
Optimize&Reboot
Print File List
Auto Locking
Disable*
Enable
Enable*
Ignore
Set Lock Key
Ptx Setup Parse
Glob Mem Adjust
Max Font Buffer
Disable
Notes:
3072K Bytes*
(see page 140)
100 KBytes*
* = Factory Default
100 to 800 KBytes
Italicized items are available only when
Admin User is set to Enable (in the
PRINTER CONTROL menu).
Continued at the top of next page
132
Display item only.
CALIBRATE CTRL Submenus
PRINTER CONTROL
(cont. from previous page)
Max Cache Memory
900 KBytes*
50-900 KBytes*
Max Cached Char
01 KBytes*
01-20 KBytes
Standard Chars.
340*
0-512
Bold Chars.
448*
0-512
Extra Bold Char.
504*
0-512
OCR-A Chars.
384*
0-512
OCR-B Chars.
304*
0-512
Tall Characters
Disable*
Enable
Batch Counter
Disable*
Enable
Admin User
Disable*
Enable 1
Notes:
* = Factory Default
Italicized items are available only when Admin User is set
to Enable (in the PRINTER CONTROL menu).
Required to set Print and Apply Mode in GPIO Control.
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Chapter
PRINTER CONTROL Menu
PRINTER CONTROL Submenus
LP+ Emulation
This item selects the line or dot matrix printer to be emulated by the printer.
•
•
•
•
•
P-Series
P-Series XQ
Serial Matrix
Proprinter XL
Epson FX
The factory default is P-Series.
CTHI Emulation
This item appears only when the CTHI option is installed.
CTHI Emulation selects the operation of the CTHI option as either a standard
or simple protocol converter.
•
Standard
With a standard coax interface, the printer emulates the following IBM
coax printer models:
•
3287 Models 1 and 2
•
4234 Model 1
With a standard twinax interface, the printer emulates the following IBM
twinax printer models:
•
4234 Model 2
•
5225 Models 1, 2, 3, and 4
The standard Coax/Twinax emulation selection will only be available if
Coax or Twinax is selected from the HOST INTERFACE menu.
NOTE: For more information, consult the Coax/Twinax Programmer’s
Reference Manual.
•
Simp Prot Conv (Simple Protocol Converter)
The Simple Protocol Converter (SPC) option allows those who use addon coax or twinax protocol converters to produce the same output on a
Printronix thermal printer with the Coax/Twinax (CTHI) capability as done
using a non-CT printer with the third party converter interfaces. The SPC
gives the printer the operational ability to connect to any PC or network
system supporting parallel or serial interfaces, and to three different IBM
host systems.
134
•
System 3x
•
AS/400*
•
327x Control Units
PRINTER
CONTROL
MENU
PRINTER
CONTROL
Submenus
The SPC will support the same models for Twinax as the Printronix
P7000 printer.
The printer emulations supported by the SPC are Twinax 5225 and Coax
3287. The SPC also provides a range of interfaces available in your
thermal printer: Centronics, serial, coax, and twinax. Also supported are
Epson, Proprinter XL, P-Series, Serial Matrix, VGL, and PGL emulations.
The SPC has the ability to handle multiple print jobs concurrently through
coax/twinax and parallel and serial interfaces. This is accomplished
through the Auto Switching feature (see “Auto Switching” in the T5000r
User’s Manual). Because of hardware restrictions, coax and twinax
cannot be selected together.
For more information, refer to the Coax/Twinax Programmer’s Reference
Manual for the Simple Protocol Converter Option.
The factory default is Standard.
Host Interface
This option allows you to send print jobs through any interface with autoswitching selected as host interface. It also allows a particular interface from
the menu to be selected.
The options are Auto Switching, Centronics, Serial, IEEE 1284, Twinax,
Coax, and Ethernet.
NOTE: The Twinax and Coax options appear only if the CT emulation is
installed. The Ethernet option appears only if a NIC is installed. The
Centronics and IEEE 1284 options do not appear if a NIC is installed.
The factory default is Auto Switching.
Active IGP Emul
This function allows you to activate the PGL or VGL emulation. There are two
methods for selecting the desired emulation: directly from the printer menu or
by sending a host command which will switch the emulation automatically
(see the appropriate Programmer’s Reference Manual for details).
When changing from one IGP emulation to the other, the printer will load the
saved configuration. Thus, any setting performed before selecting those
interfaces and not saved in NVRAM will be lost.
IMPORTANT
When the ACTIVE IGP EMUL is switched from one IGP emulation to
another, the printer will load the settings saved under the Power-Up
Config. menu. These settings may not be the current settings in use
prior to switching the Active IGP emulation. The Print Mode, Media
Sensor, Media Handling, Calibration, Label Length, Label Width, and
other settings in use will change to the settings saved under the PowerUp Config. menu. Therefore, insure that all desired settings are saved as
the printer Power-Up Config. menu settings before you switch the
Active IGP emulation.
The options are IGP/PGL (the factory default) and IGP/VGL.
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Chapter
PRINTER CONTROL Menu
Power Saver Time
The time interval you specify for this parameter sets the amount of idle time
before the printer goes into Power Saver mode.
Pressing any key removes the power saver message from the control panel.
Sending a print job to the printer also turns off power saver mode.
The options are 1, 5, 10, 15, 30, 45, 60, and 240 minutes.
The factory default is 15 minutes.
Pwr Save Control
Pwr Save Control allows you to enable and disable Power Saver mode. If
enabled, the menu for Power Saver Time is in effect.
The options are Enable (the factory default) and Disable.
Display Language
This parameter chooses the language that will appear on the LCD: English,
German, French, Italian, Spanish, or Portuguese.
The factory default is English.
Del Char frm Fls
This option deletes downloaded character(s) from flash memory.
Ld Char from Fls
This option loads downloaded character(s) from flash memory.
Save Char to Fls
This option saves downloaded character(s) to flash memory.
Del Char frm RAM
This option deletes downloaded character(s) from RAM.
Ld Char at PwrUp
This option loads downloaded character(s) from flash memory at Power Up.
The options are Disable (the factory default) and Enable.
Del Set frm Flsh
This option deletes downloaded overlay set(s) from flash memory.
Ld Set from Flsh
This option loads downloaded overlay set(s) from flash memory.
136
PRINTER CONTROL Submenus
Save Set to Flsh
This option saves downloaded overlay set(s) to flash memory.
Del Set from RAM
This option deletes the downloaded overlay set(s) from RAM.
Ld Set at PwrUp
This option loads the downloaded overlay set from flash memory at Power
Up.
The options are Disable (the factory default) and Enable.
Alarm
•
On. An audible alarm sounds (3 beeps) when a fault occurs, such as a
paper jam.
•
Cont. Beep. A continuous audible alarm sounds when a fault occurs,
which can be stopped by pressing CLEAR.
•
Off. No audible alarm sounds.
The factory default is On.
Power-up State
•
•
Online. The printer powers up in the online state.
Offline. The printer powers up in the offline state. This selection must be
saved as a power-up configuration to be used.
The factory default is Online.
Ptx Setup SFCC
Allows you to choose the hex value of the ASCII character you wish to use as
the SFCC for the PTX SETUP command. Valid hex values are 01 to FF.
The factory default value is hex 21, which corresponds to the “!” character.
Overwrite Files
This allows you to prevent files from being overwritten by disabling the
overwrite function.
The options are Enable (the factory default) and Disable.
View File List
Displays the list of files in the file system. Pressing ↓ displays the file size.
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Chapter
PRINTER CONTROL Menu
Delete Files
Allows you to delete files in the file list. Contact your administrator for
assistance.
Flash Avail.
The amount of flash available for the user to save or download files into flash.
Optimize&Reboot
Reclaims flash space from deleted flash files. After pressing ↵ wait for the
printer to reboot.
Print File List
Prints a summary of the files stored in flash memory and several statistics on
File System usage.
Cancel Key
•
•
Disable.
Enable. When enabled, the 
 (CANCEL) key may be used in offline
mode to clear all data in the print buffer, and deleted data will not be
printed.
The factory default is Disable. When the Coax/Twinax interface is installed,
the factory default is Enable.
Compatibility
This parameter allows you to make T5000 series thermal printers compatible
with other printers.
When trying to preserve compatibility with respect to barcodes, you may not
always be able to make them equal in size. This is due to the various dot-perinch differences between printer types. When an exact match cannot be
made, the barcode is reduced in size so that the form bounds will not be
compromised and the barcode will be readable.
•
•
•
Default. Use for optimum performance.
•
T3000. Forces the output to correspond with the T3000 line of thermal
printers.
•
T1006. Forces the output to correspond with the T1006 line of thermal
printers.
Laser. Forces the output to correspond with the laser line of printers.
P5000. Forces the output to correspond with the P5000 line of line matrix
printers.
The factory default is Default.
138
PRINTER CONTROL Submenus
Set Sharing
This option allows character sets to be shared between the active LP+
protocol and the active emulation. If CT is installed and active, choosing a
character set in the CT activates that character set in the active emulation and
LP+ protocols. (These changes are not visible on the front panel.) If Set
Sharing is not selected, only the LP+ protocol will share the CT’s character
set.
Switching host interfaces from CT to Centronics when Set Sharing is enabled
causes the LP+ protocol character set to change to the same character set as
the active emulation, if possible.
In a non-CT system, changing character sets in the LP+ protocol causes the
active emulation to change to the same character set if the selected set exists
in the active emulation. If the active emulation has no access to the selected
set, no changes are made. Selecting a new character set in the active
emulation causes the LP+ protocol to change to the same character set if the
selected character set exists in the active LP+ protocol. Not all sets are
shared between emulations in the Standard group of character sets. As a
result, selecting a set in the Standard group of the LP+ protocol or active
emulation may or may not cause the other emulation to have the same set.
NOTE: The front panel option, Set Sharing, has no effect on the LP+ and
CT/LP+ builds. The option only applies to the builds with PPI1.
The options are Disable (the factory default) and Enable.
Auto Locking
•
•
Disable. The ↵ (ENTER) key must be locked manually.
Enable. The printer automatically locks the ↵ key five minutes after the
last control panel key press.
The factory default is Disable.
Set Lock Key
Normally, to lock or unlock the printer menu, the ↓ and ↵ keys are pressed at
the same time. The Set Lock Key parameter lets you choose different keys to
lock or unlock the printer menu. You may choose almost any group of keys as
the new lock and unlock keys. You cannot use the ↵ key or any key
combinations which are already used for another function. There is no limit to
how many keys can be selected.
To set the new lock key:
1. Go to the PRINTER CONTROL main menu and select “Set Lock Key.”
2. Press ↵. The display reads, “Select a new lock key.”
3. Press the combination of keys that you want to be the new lock key. Make
sure you press all keys selected at the same time.
4. If the selection is valid, the display will read, “Enter the new lock key
again.” Press the same combination of keys a second time. If the
selection is invalid, the display will read, “Invalid key selection.” Return to
step 2 and start over.
139
Chapter
PRINTER CONTROL Menu
5. If the new lock key combination is entered again correctly, the display will
read, “Lock key has been changed.” If it was entered incorrectly, the
display will read, “Validation failed.” Start over at step 1.
6. After entering the new lock combination successfully, press the PAUSE
key to put the printer back online.
NOTE: The new lock combination will remain even if the printer is powered
off and back on.
Ptx Setup Parse
•
•
•
Enable. Will parse and execute the PTX SETUP commands.
Ignore. Will parse the PTX SETUP commands but not act on them.
Disable. Will not parse the PTX SETUP commands so they will print out
as text.
The factory default is Enable.
Glob Mem Adjust
This menu allows you to adjust the ratio of global memory allocated to label
size versus PGL forms, fonts, and logos. For example, when using short
labels, you can allocate more memory to forms, fonts, and logos by increasing
the Glob Mem Adjust value. The default settings and adjustment ranges
depend upon the amount of installed printer DRAM and are listed below.
NOTE: You can find the amount of installed DRAM in two ways: listed at the
top of your configuration printout next to “DRAM” or from the control
panel via the DIAGNOSTIC menu next to the DRAM Installed option.
DRAM Installed
8 MB
16 MB
Factory Default
0.5 MB
3 MB
Range
0 to 1 MB
0 to 9 MB
Max Font Buffer
The maximum amount of DRAM allocated for downloading fonts (True-Type,
Scalable, or Bit Map).
The range is 100 to 800 Kbytes, and the factory default is 100 Kbytes.
140
PRINTER CONTROL Submenus
Max Cache Memory
The Maximum Cache Memory option specifies the size of the memory block
that can be allocated to the font cache. The font cache stores bitmaps that are
created on demand from the font outlines stored on the printer flash. The
cache allows the printer to print scalable fonts at optimum speed.
To calculate the memory requirement, use this equation:
horizontal
resolution x
average
character
height
(inches) x
vertical
resolution x
average
character
width
(inches) x
# of characters
to be cached
The allowable range is 50 KBytes through 900 KBytes in 50-KByte
increments.
The factory default is 900 KB.
NOTE: For most applications, the default settings for font memory are
acceptable. Therefore, do not change the defaults unless your
application requires an uncommon memory configuration.
Max Cached Char
The Maximum Cached Characters option specifies the size of the largest
character that can be stored in the font cache. To calculate the memory
requirement, use this equation:
horizontal resolution
vertical resolution
average
character height
(inches) x
character width
(inches)
For example, with a print head that prints at 203 dpi you would use the
following formula:
203 X 203 X 1 X 1
= 5,151
Therefore, select a value that is equal to or greater than 5,151. The closest
available value is 6 KBytes.
The allowable range is 1 KByte through 20 KBytes, in 1-KByte increments.
The factory default is 01 KBytes.
NOTE: For most applications, the default settings for font memory are
acceptable. Therefore, do not change the defaults unless your
application requires an uncommon memory configuration.
141
Chapter
PRINTER CONTROL Menu
Standard Chars.
This menu entry permits you to adjust the thickness or font weight of standard
text fonts.
The range is 0 to 512, and the factory default is 340.
Bold Chars.
This menu entry permits you to adjust the thickness or font weight of bold text
fonts. This menu will not take effect unless you save it in a configuration and
the printer is powered up with that configuration.
The range is 0 to 512, and the factory default is 448.
Extra Bold Char.
This menu entry permits you to adjust the thickness or font weight of extra
bold text fonts.
The range is 0 to 512, and the factory default is 504.
NOTE: For most applications, the default settings for font memory are
acceptable. Therefore, do not change the defaults unless your
application requires an uncommon memory configuration.
OCR-A Chars.
Character weight adjustment of resident OCR-A characters.
The range is 0 to 512, and the factory default is 384.
OCR-B Chars.
Character weight adjustment of resident OCR-B characters.
The range is 0 to 512, and the factory default is 304.
Tall Characters
Increases the point height of resident Intellifont characters.
•
Enable. Increases the point height of resident Intellifont characters
approximately 10%.
•
Disable. Standard resident font character point height is maintained.
The factory default is Disable.
142
PRINTER CONTROL Submenus
Batch Counter
Displays the number of pages remaining in a print job.
•
Enable. The # Pages remaining to be printed will display on the second
line of the control panel LCD. This feature is supported in PGL and PPI1
only. The PGL Execute command to support this feature is:
~EXECUTE;NAME;(#Pages). The PPI1 Execute command is:
^PQ(#Pages).
NOTE: If the correct execute command is absent from the print file, “0 Pages”
will continually display on the control panel LCD.
•
Disable. The # Pages remaining to be printed will not display. Instead,
the Active emulation and interface will display on the second line of the
control panel LCD.
The factory default is Disable.
Admin User
•
•
Disable.
Enable. When enabled, this function permits access to submenus which
would not normally be changed by a typical user.
The factory default is Disable.
143
Chapter
IGP/PGL SETUP
IGP/PGL SETUP
IGP/PGL SETUP
Character Group
Standard Sets
Select LPI
Define CR Code
Define LF Code
Autowrap
Auto Uppercase
Slash 0
Select SFCC
Host Form Length
Var Form Adjust
Var Form Type
Standard Sets*
Arabic Sets
Cyrillic Sets
European Sets
Greek Sets
Hebrew Sets
Turkish Sets
UTF-8
0) ASCII*
1) German
2) Swedish
3) Danish
6) English
7) Dutch
8) French
9) Spanish
12) CP 437
13) CP 850
6*
14-15 Reserved
4) Norwegian
10) Italian
16-23 Dwn Overlay
5) Finnish
11) Turkish
24-31 User Def.
1 to 1000
CR = CR*
CR = CR + LF
LF = LF*
LF = CR + LF
Disable*
Enable
Disable*
Enable
Disable*
Enable
126*
1 to 255
Enable*
Var. Length
00.0 inches*
00.0 to 03.0 inches
Add Nothing*
Add ;0
Var Dynamic Len
Disable
Add ;X
Notes:
Optimized Ratio
Disable*
Continued at the top of next page
144
Enable
* = Factory Default
Italicized items are available only when you
enable Admin User (in the PRINTER
CONTROL menu).
PRINTER CONTROL Submenus
IGP/PGL SETUP
(cont. from prev. page)
PI Slew Range
16*
15
CR Edit
Disable*
Enable
Skip Cmd Prefix
Enable*
Disable
Disable*
Enable
Enable*
Disable
Disable*
Enable
Disable*
Enable
14*
0 to 255
Disable*
Enable
0*
0 to 255
Enable*
Disable
Disable*
Enable
Scalable*
Block
Normal*
Block
Disable*
Auto Eject
Ignore Text
Power on IGP/PGL
Ext Execute Copy
AI 00 Spaces
Select SO Char
Ignore Mode
Select Char
Do FF at TOF
IGP100 Compatbl.
Expanded Font
Scalable Size
Forms Handling
Alt Block 1
Notes:
Continued at the top of next page
Auto TOF
* = Factory Default
Italicized items are available only
when you enable Admin User (in the
PRINTER CONTROL menu).
145
Chapter
IGP/PGL SETUP
IGP/PGL SETUP
(cont. from prev. page)
PGL Normal
UPC Descenders
I-2/5 Selection
User-Def Ratio
Lead PDF Dist
Trunc Dyn Data
Error Report
Boundary Check
Repeat Form Opt
Preparser Cmd
Preparser Port
Ret. Status Port
LP+ Menu*
PGL Menu
Always*
Never
Only With PDF
Leading Zero*
Trailing Space
X2 DPD
Modulo 7 CD
Fault
Off
Enable*
Disable
0.10 inches*
0.01 to 0.10 inches
Disable*
Enable
On*
Debug Mode
Enable*
Disable
Enable*
Disable
STATUS*
CANCEL
Disable*
Parallel
Serial*
Serial
Ethernet
E-Net Stat Port
Disable
E-Net Data Port
Notes:
* = Factory Default
Italicized items are available only
when you enable Admin User (in the
PRINTER CONTROL menu).
146
IGP/PGL
SETUP
IPG/PGL Setup
Submenus
IPG/PGL Setup Submenus
Character Group and Character Sets (IGP/PGL)
This menu item selects the character set used by the printer. The available
character sets are shown below.
Character Group
(IGP/PGL)
Standard
Sets*
0) ASCII*
1) German
2) Swedish
3) Danish
4) Norwegian
5) Finnish
6) English
7) Dutch
8) French
9) Spanish
10) Italian
11) Turkish
12) CP 437
13) CP 850
14-15) Reserved
16-23) Dwn Overlay
24-31) User Def.
Hebrew Sets
Hebrew Old*
Hebrew New
Hebrew DEC
Latin-1 Hebrew
Win. CP 1255
Arabic Sets
ASMO 449*
ASMO 449+
ASMO 708
ASMO 708+
MS DOS CP710
MS DOS CP720
Sakr CP714
Aptec CP715
CP 786
IBM CP864
IBM CP1046
Arabic Lam One
Arabic Lam Two
Win. CP 1256
Farsi 1
Farsi 2
1098 Farsi 1285
Turkish Sets
Data Gen. Turk.*
DEC Turkish
IBM Turkish
Siemens Turkish
PTT Turkish
IBC Turkish
Bull Turkish
AS400 Turkish
Unisys Turkish
NCR Turkish
PST Turkish
UNIS-1 Turkish
Code Page 853
INFO Turkish
Win. CP 1254
Code Page 857
Cyrillic Sets
Code Page 866*
Cyrillic CP 437
Cyrillic 113
Cyrillic 8859-5
ISO 915
Code Page 855
Cyrillic 7 Bit
Ukrainian
Bulgarian
Win. CP 1251
European
Sets
Latin 2 8859-2*
Code Page 852
Mazovia
Kamenicky
Roman 8
PC-437 Slavic
Slavic 1250
Code Page 865
Code Page 860
Latin 1 8859-1
Latin 5 8859-9
Latin 9 8859-15
Polish POL1
Win. CP 1250
Win. CP 1252
Win. CP 1257
CP 858 EURO
Lith. CP 773
Serbo Croatic 1
Serbo Croatic 2
CP 774
CP 775
ISO 8859-4
Greek Sets
DEC 256 Greek*
ELOT 928 Greek
Greek 3
ABY Greek
ABG Greek
ELOT 927 Greek
Greek 851
Greek 437
Greek 8859-7
Win. CP 1253
Greek 813 EURO
Greek 869 EURO
UTF-8
Notes:
* = Factory Default.
To access the desired basic character set, use the + and keys. To select the set, press the ↵ key. After you have
selected the basic set, access the subset selection menu by
pressing the ↓ key. Once in the subset menu, access the
desired subset by pressing the + and - keys and select it by
pressing the ↵ key.
147
Chapter
IGP/PGL SETUP
Select LPI
This is the number of lines to be printed per inch. For example, at 6 lpi there is
1/6 inch from the top of one print line to the top of the next print line.
The options are 6.0, 8.0, and 10.3 LPI.
The factory default is 6.0 LPI.
Define CR code
This option controls the action of the printer when it receives a Carriage
Return code (0D hex) from the host computer. If this feature is enabled, each
time the printer receives a carriage return, it inserts an additional Line Feed
code (0A hex) into the data stream. Do not use this feature if the host
computer sends line feeds to the printer.
NOTE: For this menu to take effect in PGL, PGL Normal needs to be set to
PGL Menu (see page 145).
•
•
CR = CR. Does not insert an extra line feed after each carriage return.
CR = CR + LF. Inserts an extra line feed after each carriage return. The
next print position will be print position 1 of the next line.
The factory default is CR = CR.
Define LF code
(PGL, Serial Matrix, Proprinter XL, Epson FX)
This parameter forces the printer to insert an automatic Carriage Return code
into the data stream whenever a Line Feed code occurs. This can be used in
most installations, but it is required if the host computer does not send
carriage returns to the printer.
NOTE: For this menu to take effect in PGL, PGL Normal needs to be set to
PGL Menu (see page 145).
•
LF = LF. Does not perform an automatic carriage return. The next print
position will be at the current print character position on the next line.
•
LF = CR + LF. Performs an automatic carriage return. The next print
position will be print position 1 of the next line.
The factory default is LF = LF.
Autowrap
This parameter determines if text will wrap to the next line when the line of
text exceeds the right margin.
•
Disable. Truncates the text beyond the right margin until a CR or CR + LF
is received.
•
Enable. Automatically inserts a CR + LF after a full print line.
The factory default is Disable.
148
IGP/PGL
SETUP
IPG/PGL Setup
Submenus
Auto Uppercase
This parameter enables the printer to print text in all uppercase when using
the ALPHA command.
•
•
Disable. The printer will print text in upper and lowercase.
Enable. The printer will print text in uppercase only.
The factory default is Disable.
Slash 0
This parameter allows you to print the numeral “0” with or without the slash.
This option applies to all character sets except OCR A and OCR B.
•
•
Disable (the default). Zero is printed without a slash.
Enable. Zero is printed with a slash.
Select SFCC (PGL)
You can specify which decimal code (1-255) will be used as the Special
Function Control Code (SFCC). The SFCC denotes that the following data is
a PGL command.
The range is 1-255, and the factory default is 126.
Host Form Length (PGL)
Determines how the physical label length (see Label Length under the MEDIA
CONTROL menu) is affected upon receiving an EXECUTE command.
•
Enable. The physical label length will change to match the form length
(specified in CREATE command). The physical label size remains at the
new setting until another EXECUTE command is received, or the
PRINTER CONTROL menu settings are changed.
•
Var. Length. The physical label length is the longest print element plus
the setting of “Var Form Adjust.”
•
Var Dynamic Len. The physical label length will change to the longest
print element defined in CREATE mode plus the setting of “Var Form
Adjust.”
•
Disable. Forms printed in EXECUTE mode do not change the physical
label size. Therefore, the size of the form (defined in CREATE mode)
must fit within the current label dimensions, or errors may occur.
NOTE: Changing the form length via the EXECUTE command changes the
LP+ Emulation logical dimensions.
The factory default is Enable.
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Var Form Adjust
This specifies an amount (in tenths of inches) to add to the length of variablelength forms. Variable-length forms use a semicolon at the end of the
CREATE command: ~CREATE;;0.
Typically, variable-length forms are determined by the elements within the
form. The longest form element becomes the overall form length. This option
allows an additional space to be added to the form length.
The range is 00.0 to 03.0 inches, and the factory default is 00.0 inches.
Var Form Type
•
•
Add Nothing (the default). When selected, no action is taken.
•
Add ;X. When selected, the form length is the same as the physical page
length (the Label Length menu under MEDIA CONTROL). (Same as
∼CREATE;filename;X)
Add ;0. When selected, the form length ends at the longest printed
element. (Same as ∼CREATE;filename;0)
Optimized Ratio
This option selects different bar code ratios for certain bar codes including
Code 39 and Interleaved 2 of 5. It is included for compatibility with the IGPX00 printers.
•
•
Disable (the default). Use standard bar code ratios.
Enable. Select the alternate bar code ratios.
PI Slew Range
You can specify how many lines the paper will feed.
•
15. A paper slew of 1-15 will move 1-15 lines. A paper slew of 0 will move
1 line.
•
16 (the default). A paper slew of 0-15 will move 1-16 lines.
CR Edit
This parameter determines if a carriage return will be followed by a line feed.
•
Disable. The printer ignores all carriage returns that are not followed by
line feeds.
•
Enable. The printer processes all carriage returns, even for those that are
not followed by line feeds.
The factory default is Disable.
Skip Cmd Prefix
Stands for Skip Command Prefix. This parameter determines if the printer will
print any data before a PGL command is received.
•
•
150
Enable (the default). The printer ignores all data before a PGL command.
Disable. The printer will print all data before a PGL command.
IPG/PGL Setup Submenus
Ignore Text
•
Disable. When disabled, text in normal mode will be printed. Attributes to
be printed depend on the PGL Normal menu setting.
•
Enable. When enabled, any line of text (non-PGL commands) in normal
mode will be ignored.
The factory default is Disable.
Power on IGP/PGL
You can set the IGP/PGL feature so that it is enabled or disabled when the
printer is powered on.
•
Enable (the default). The IGP/PGL is enabled when the printer is
powered on. (The IGP/PGL feature is initialized in the Normal mode.)
•
Disable. The IGP/PGL is disabled when the printer is powered on. (The
IGP/PGL feature is initialized to the Quiet mode.)
Ext Execute Copy
•
Disable. Dynamic data, overlay data, etc. are not allowed if the optional
Form Count parameter (number of forms to print) is specified as part of
the Execute command. (This setting is IGP-100 compatible.)
•
Enable. Dynamic data, overlay data, etc. are allowed within a form where
the Form Count parameter is specified in the Execute command. In this
case, the same form is printed for whatever the Form Count is.
Incremental data is not incremented since the printing page is the same.
The overlay data is only printed with the first form and not on subsequent
forms, and each form is printed on a separate page.
The factory default is Disable.
AI 00 Spaces
This option is designated for EAN/UCC-128 barcodes whose application
identifier (AI) is 00.
•
Disable. The printable data field is printed with the AI enclosed in
parentheses. This is the standard EAN/UCC-128 format.
•
Enable. The printable data field is printed with the UCC fields separated
by spaces. This option is IGP-X00 compatible.
The factory default is Disable.
Select SO Char
Allows you to specify a decimal code from 0 through 255 to be used in place
of SO (Shift Out) as the control code which allows access for the alternate set
of control function characters. See the description of the Code 128 barcodes
in the PGL Programmer's Reference Manual for details.
The range is 0-255, and the factory default is 14.
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Ignore Mode
This parameter instructs the IGP to ignore the character selected under the
Select Character menu.
•
•
Disable. The IGP does not ignore any characters.
Enable. The IGP ignores the character specified in the Select Character
menu.
The factory default is Disable.
Select Char
Instructs the IGP which decimal character (0-255) to ignore from the host.
The range is 0-255, and the factory default is 0.
Do FF at TOF
Determines whether the printer, with media already set at the TOF (Top-ofForm) position, will advance media to the next TOF position upon receipt of
an FF command.
•
Enable. The printer will advance media from the present TOF position to
the next TOF position upon receipt of an FF command, causing a blank
form.
•
Disable. The printer will not advance media from the present TOF
position to the next TOF position upon receipt of an FF command.
The factory default is Enable.
IGP100 Compatibl.
This parameter forces the output to correspond with IGP-100 printer output in
cases where there are differences.
The options are Disable (the factory default) and Enable.
Expanded Font (PGL)
Expanded font allows you to print characters in different sizes with specified
parameters and to select which font face to use.
•
•
•
Scalable. Uses scalable fonts.
Block. Uses block fonts.
Alt Block 1. Uses alternative block fonts with a different character set.
The factory default is Scalable.
Scalable Size
This option determines whether scalable characters are sized based on
normal scaling or based on the size of block characters. If the option Block is
set, then the scalable character are made to be the same size as block
characters in the old IGP-X00 printers.
The options are Normal (the factory default) and Block.
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IPG/PGL Setup Submenus
Forms Handling
This submenu allows the user to handle the form in the following ways:
•
•
Disable (the default). No effect.
•
Auto TOF. Automatically does a form feed (FF) at the end of each form to
the next top of form.
Auto Eject. Automatically ejects a page at the end of the job to spill out
the last page.
PGL Normal
This option determines whether PGL passes the text data in Normal mode
according to LP+ or whether PGL will print the text data itself.
•
LP+ Menu (the default). PGL will pass the text data to LP+ only in the
default setting state (6 LPI, default character set, and font attribute).
•
PGL Menu. PGL will always print the text data itself.
UPC Descenders (PGL)
This parameter allows you to print bar code descenders when human
readable data is not presented in the UPC/EAN bar codes.
•
Always (the default). UPC/EAN bar codes are printed with descenders,
even if there is no human readable data.
•
Never. UPC/EAN bar codes are printed without descenders if the PDF
command is present.
•
Only With PDF. UPC/EAN bar codes are printed with descenders only
when the PDF command is presented.
I-2/5 Selection
This option is added to be compatible with a special IGP-X00 customization.
Usually, if Interleaved 2/5 bar codes have an odd number of digits, a leading
zero is inserted in front of the data. However, this special IGP-X00
customization gives you the option of adding a space character at the end of
the bar code instead.
•
•
Leading Zero. A leading zero is inserted in front of the data.
•
X2 DPD. When selected, I-2/5 bar code with a magnification X2 will use
the specially configured ratios 3:3:6:5 rather than 3:6:9:12 for
compatibility issues.
•
Modulo 7 CD. The I-2/5 bar code uses a modulo 7 check digit instead of
the default modulo 10 check digit.
Trailing Space. A space is inserted at the end of the data instead of a
leading zero.
The factory default is Leading Zero.
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IGP/PGL SETUP
User-Def Ratio
This option allows you to ignore the user-defined barcode ratio and replace it
with the default ratio (X1).
•
•
Enable (the default). Allows the user-defined barcode ratio.
Disable. The user-defined barcode ratio will be replaced with the default
ratio (X1).
Lead PDF Dist
Adjusts the leading and trailing character spacing distance of the PDF for
UPC/EAN barcodes.
The range is 0.01- 0.10 inches in 0.01 inch increments, and the factory default
is 0.10 inches.
Trunc Dyn Data
This submenu allows the user to truncate the dynamic data up to the
maximum data length specified in Create Mode.
•
Disable (the default). If the dynamic data exceeds the maximum data
length, an error will report.
•
Enable. If the dynamic data exceeds the maximum data length, the data
truncates.
Error Report
This item sets the error reporting capability of the printer for PGL forms as
follows:
•
On. Full error checking reported. Any element that falls off the current
page is reported as an error.
•
Debug Mode. Puts the printer in debug mode whenever a form is defined
in CREATE mode. Each line of the CREATE form will be printed along
with an error if one has occurred.
•
Fault. Allows you to halt the printer if a PGL error occurs. If you select this
option, the PGL error prints on the paper, the message “IGP/PGL Error”
displays on the front panel, and the printer goes offline. You must clear
the error before the printer can resume normal operation.
•
Off. There is no error checking whatsoever. Graphic elements such as
alpha, line, barcodes, etc. will be clipped if they are beyond the page
boundaries.
The factory default is On.
154
IPG/PGL Setup Submenus
Boundary Check
This option turns on or off the page boundary check for all print elements.
•
Enable. When enabled, an out of bound error is reported if the print
element is out of the page boundary.
•
Disabled. When disabled, no out of bound error is reported. The out of
bound print element prints over the page boundary.
The factory default is Enable.
Repeat Form Opt
•
Enable (the default). Speeds up the processing of repeated forms for
PGL, thereby resulting in increased printer throughput. This option
provides no speed benefit for forms that are unrelated to one another and
should be disabled under those circumstances.
•
Disable. Should be selected when subsequent forms are unrelated to
one another.
Preparser Cmd
Allows users to select which preparser command to use. Once the command
is selected, the command will be executed immediately when it is sent to the
printer.
•
•
Status (the default). Select (STCC) STATUS command.
Cancel. Select (STCC) CANCEL command.
Preparser Port
Allows users to select which port to send the Preparser command to the
printer.
•
•
•
•
Disable (the default). Not using the Preparser command.
Parallel. The Parallel port (including attached Ethernet card).
Serial. The Serial port.
Ethernet. The embedded Ethernet port. This option only shows when the
embedded ethernet is installed.
Ret. Status Port
This option selects the port for the Return Status Commands (i.e., ~STATUS
(PGL) and ~HS (PPI/ZGL)) to send the status data back to the Host. The
default is Serial. The remaining options include E-NET Stat Port, E-NET Data
Port for Ethernet connection, and Disable.
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Chapter
DIAGNOSTICS Menu
DIAGNOSTICS Menu
DIAGNOSTICS
Printer Tests
Auto Calibrate*
Checkerboard
Grey
Grid
Left Test
Right Test
E-Net Test Page 1
1 Page
2 Pages
Current Config
Barcode Demo
Valid. Report 2
Test Count
Continuous*
Software Build
XXXXXX Ver. XXX 3
Feature File
XXXXXX-XXX 4
Hex Dump Mode
Disable*
5 Pages
10 Pages
Enable
Print Error Log
Clear Error Log
FLASH Installed
XX Megabytes 3
DRAM Installed
XX Megabytes 3
Ptr On Time
XXX.X Hours 3
Ptr Media Dist
XXXXX Inches 3
Head Print Dist
XXXXX Inches 3
Head On Time
XX.X Hours 3
Reset Head Data
Head Type
Head Voltage
156
XXX DPI 3
XX.XX+X.XX volts 3
* = Factory Default
1 Appears
only if a NIC is installed.
Appears only if the validator is installed.
Display item only.
4 A part number appears only if a feature file has been
downloaded to the printer.
DIAGNOSTICS Submenus
DIAGNOSTICS Submenus
Printer Tests
The printer tests below allow you to check for proper printer operation and
print quality:
•
Auto Calibrate. Senses paperout, perforation, gap, or mark, and
calibrates the printer for the currently installed media.
•
Checkerboard. This pattern helps identify marginal printhead elements,
quality of edge sharpness, and uneven print quality.
•
Grey. This pattern helps identify burned out printhead elements and
uneven print quality.
•
•
Grid. This pattern helps identify edge sharpness and uneven print quality.
•
Left Test. Prints a pattern containing a series of ladder-type bar code
symbols, starting with four and decrementing by one symbol on each print
until a single symbol prints on the left side. This pattern helps identify
ribbon wrinkle problems.
•
Right Test. Prints a pattern containing a series of ladder-type bar code
symbols, starting with four and decrementing by one symbol on each print
until a single symbol prints on the right side. This pattern helps identify
ribbon wrinkle problems.
•
E-Net Test Page. This item appears only if a NIC is installed. Prints the
ethernet statistics stored on the NIC.
•
Barcode Demo. Prints text and barcodes with the barcodes positioned at
the left and right margins of the standard label media supplied with the
printer. The test automatically produces output for 4, 6, and 8 inch printers
at 203 dpi and 300 dpi.
•
Valid. Report. This item appears only if the validator is installed. Prints a
report of the validation statistics since the printer was turned on or since
the last data reset.
Current Config. Prints the current printer configuration and helps identify
the text print quality.
Once you have selected the desired test pattern, press ↵ to start printing. If
the Test Count option (below) is set to Continuous (the default), press ↵ again
to stop printing.
The factory default is Auto Calibrate.
Test Count
This item selects the number of times the selected test pattern will be printed.
The options are Continuous, 1 Page, 2 Pages, 5 Pages, and 10 Pages.
The factory default is Continuous.
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Chapter
DIAGNOSTICS Menu
Software Build
This is the reference number which includes the program file part number and
revision number of the software installed in the printer, e.g., 358186 V1.07G.
Feature File
Displays the part number only when a feature file has been installed.
Hex Dump Mode
•
•
Disable.
Enable. The printer prints out data sent from the host in hexadecimal
format.
Also see “Hexdump Mode” in the T5000r User’s Manual.
The factory default is Disable.
Print Error Log
Prints the current log of errors. Most non-routine faults (RIBBON FAULT,
PRINT HEAD HOT) are stored in the error log.
Clear Error Log
Clears entries in the error log.
FLASH Installed
Displays the amount of FLASH memory installed in megabytes.
DRAM Installed
Displays the amount of DRAM installed in megabytes.
Ptr On Time
Displays the cumulative time in hours the printer has been powered on. This
value is set to zero at the factory after burn-in testing.
Ptr Media Dist
Displays the cumulative number of inches the printer has moved media. This
value is set to zero at the factory after burn-in testing.
Head Print Dist
Displays the length of media actually printed since the last Reset Head Data
operation. This value is set to zero at the factory after burn-in testing.
158
DIAGNOSTICS
Menu
DIAGNOSTICS
Submenus
Head On Time
Displays the time that power has been applied to the printhead since the last
Reset Head Data operation. This value is set to zero at the factory after burnin testing.
Reset Head Data
Resets all printhead statistics values (Head Prt Dist and Head On Time) to
zero.
Head Type
Displays the printhead type installed in dots per inch (203 dpi or 300 dpi).
Head Voltage
Displays the applied printhead voltage.
159
Chapter
PARALLEL PORT
PARALLEL PORT
PARALLEL PORT
Port Type
IEEE 1284* 1
Disable
Centronics 1
Ethernet 2
Data Bit 8 3
Enable*
Disable
PI Ignored 3
Enable*
Disable
Buffer Size in K
16*
1-16
Auto Trickle
Disable*
Enable
Trickle Time
1/4 sec*
1/2 sec
1 sec
2 sec
4 sec
8 sec
16 sec
Off
Timeout
10 sec.*
1-60 sec.
Report Status
Disable*
Enable
Switch Out On
Data Timeout*
Session Close
Prime Signal
Disable*
Enable
Data Polarity 3
Standard*
Inverted
Resp. Polarity 3
Standard*
Inverted
Busy on Strobe 3
Enable*
Disable
Latch Data On 3
Leading*
Trailing
Offline Process
Disable*
Enable
Notes:
* = Factory Default
Italicized items are available only when Admin User is
enabled (in the PRINTER CONTROL menu).
Does not display when Ethernet is installed.
2 Available
160
only when Ethernet is installed.
Available only when the Centronics option is enabled
(in the Port Type submenu of PARALLEL PORT).
PARALLEL PORT Submenus
PARALLEL PORT Submenus
Port Type
This menu item selects the type of printer parallel port interface to be used
with the host.
The options are IEEE 1284 (the default), Disable, Centronics, and Ethernet.
NOTE: The Ethernet option is available only if Ethernet is installed. When
Ethernet is installed, the IEEE 1284 and Centronics options do not
display.
Data Bit 8
•
Enable (the default). The PI line is not passed directly from host to printer;
all 8 bits are used for data bits, and characters in the hex 80-FF range can
be accessed.
•
Disable. When the host PI line is enabled, data bit 8 internally indicates
PI line status. To use the PI line, disable data bit 8, and enable the Host PI
configuration option (under the PI Ignored option).
NOTE: Data bit 8 is interpreted as either data bit 8 or PI signal, but never
both. When enabled as data bit 8, data bit 8 has priority over the PI
signal, and all data above hex 7F is used to access character data
and not to interpret PI line data.
Conversely, when data bit 8 is disabled and the PI signal is used, data
bit 8 of the data is reserved for use as the PI function, and you cannot
access characters in the hex 80-FF range. Therefore, to access
characters in the hex 80-FF range, data bit 8 must be enabled.
PI Ignored
The PI (Paper Instruction) signal is used to control vertical paper motion.
•
Enable (the default). Ignores the PI signal and treats the data as
characters or control codes.
•
Disable. Causes the printer to interpret the eight data lines as VFU
commands when the PI signal is true.
Buffer Size in K
This option configures the amount of memory allocated for the Ethernet
buffer. The range is 1-16 Kbytes, in 1-Kbyte increments.
The factory default is 16 Kbytes.
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Chapter
PARALLEL PORT
Auto Trickle
This feature is used to prevent a host computer from “timing out” because the
parallel interface is “busy” for too long.
•
Enable (the default). When the printer’s buffers are almost full, the printer
begins to trickle data in from the host (at the rate set in the Trickle Time
menu) until the buffers start to empty out.
•
Disable. The Auto Trickle feature is not used.
Trickle Time
When the printer is printing data from a host and a second print job is received
by the printer from a different host, Trickle Time prevents the second host
from timing out while it is waiting for its data to be printed. In order to support
this feature, the port has to be able to accept data from the host and store it
for future use.
For example, if the printer is printing a job from the serial port, and then
receives a second print job from the parallel port, the data from the parallel
port will “trickle” bit by bit into the printer buffer to prevent a timeout error from
being sent back to the host connected to the parallel port.
The selected value is the time that the printer waits before getting the next
byte of data from the host. The Trickle Time value should be less than the
host time out value, but not too much shorter or else the printer fills up its
buffer too fast. This function is not applicable for C/T hotport.
The options are 1/4, 1/2, 1, 2, 4, 8, and 16 seconds and Off.
The factory default is 1/4 second.
Timeout
This is the value used by the printer to time out from the current port and
check the other selected port types for data to print. When the printer has not
received data from the host after a certain period of time, it needs to time out
in order to service the other ports.
The range is 1-60 seconds, and the factory default is 10 seconds.
Report Status
•
Disable (the default). When a fault occurs on the printer, only the active
port reports the fault to the host.
•
Enable. The port will report any fault even when it is not the current active
port.
Switch Out On
TBD
•
•
162
Data Timeout
Session Close
PORT
PARALLEL PARALLEL
PORT Submenus
Prime Signal
•
Disable (the default). The parallel port will not perform a warm start
(reboot) if the host asserts the Prime Signal.
•
Enable. The parallel port will perform a warm start (reboot) if the host
asserts the Prime Signal.
Data Polarity
The Data Polarity parameter must be set to match the data polarity of your
host computer.
•
Standard (the default). Does not expect the host computer to invert the
data.
•
Inverted. Expects the data received on the data lines from the host
computer to be inverted. Ones become zeros and vice versa.
Resp. Polarity
The Response Polarity parameter must be set to match the response polarity
of your host computer.
•
•
Standard (the default). Does not invert the response signal.
Inverted. Inverts the response signal sent to the host computer.
Busy on Strobe
•
Enable (the default). Asserts a busy signal after each character is
received.
•
Disable. Asserts a busy signal only when the print buffers are full.
Latch Data On
Specifies whether the data is read on the leading or trailing edge of the data
strobe signal.
The options are Leading (the default) and Trailing.
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Chapter
SERIAL PORT
SERIAL PORT
SERIAL PORT
Port Type
RS 232*
RS 422
Disable
Baud Rate
9600 BAUD*
19200 BAUD
38400 BAUD
57600 BAUD
600 BAUD
1200 BAUD
2400 BAUD
4800 BAUD
Word Length
8*
Stop Bits
1*
Parity
None*
Odd
Even
Mark
Data Protocol
XON / XOFF*
ETX / ACK
ACK / NAK
Series1 1 Char
Series1 2 Char
2 sec
4 sec
115200 BAUD
Sense
DTR
Buffer Size in K
16*
1-16
Trickle Time
1/4 sec*
1/2 sec
1 sec
8 sec
16 sec
Off
Timeout
10 sec.*
1-60 sec.
Report Status
Disable*
Enable
Data Term Ready
True*
Request to Send
On-Line and BNF*
On-Line and BNF
Off-Line or BF
Poll Character
00 Hex*
00-FF Hex
Poll Response
0 ms*
0-30 ms
Idle Response
Disable*
Enable
One Char Enquiry
Disable*
Enable
Off-Line or BF
On-Line
False
On-Line
False
True
Notes:
Printer Status
Framing Errors
164
Disable*
Enable*
ENQ/STX
Disable
ENQ
* = Factory Default
Italicized items are available only
when you enable Admin User (in the
PRINTER CONTROL menu).
SERIAL PORT Submenus
SERIAL PORT Submenus
Port Type
This item allows you to select the type of printer serial port interface, RS-232
or RS-422, to be used with its host. The serial port can also be disabled.
The factory default is RS 232.
Baud Rate
Sets the baud rate of the serial interface in the printer. Baud rate is the speed
at which serial data is transferred between the host computer and the printer.
The options for the RS-232 and RS-422 interfaces are 600, 1200, 2400, 4800,
9600, 19200, 38400, 57600, and 115200 Baud.
NOTE: If you select a baud rate that is greater than 19200 and you
experience data loss, you may need to lower the baud rate or use
RS-422. You also may need to increase the Buffer Size in K
parameter from the default (1 Kbyte) to improve performance.
The factory default is 9600.
Word Length
Sets the length of the serial data word. The length of the data word can be set
to 7 or 8 bits and must match the corresponding data bits setting in the host
computer.
The factory default is 8.
Stop Bits
Sets the number of stop bits in the serial data word. Either 1 or 2 stop bits can
be selected. The setting must match the corresponding stop bit setting in the
host computer.
The factory default is 1.
Parity
The options are Odd, Even, Mark, Sense, or None. The setting must match
the corresponding parity setting in the host computer.
The factory default is None.
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Chapter
SERIAL PORT
Data Protocol
You can select one of the following serial interface protocols to meet the host
interface requirements.
166
•
XON / XOFF (the default). The printer controls the flow of communication
from the host by turning the transmission on and off. In some situations,
such as when the buffer is full or the timing of signals is too slow or too
fast, the printer will tell the host to stop transmission by sending an XOFF
character. An XOFF character is sent when the number of empty bytes in
the buffer is less than or equal to 25 percent of the buffer size. If the host
keeps sending data after an XOFF is sent, the printer firmware will
continue to send an XOFF for every 16 characters received. When
cleared, the printer will resume receiving data (XON). The data does not
have any End of Text codes; XON / XOFF is a non-block protocol.
•
ETX / ACK. End of Text / Acknowledge. The host controls the flow of
communication to the printer by sending a block of data and ending the
block with an End of Text (ETX) signal. When the printer receives the ETX
signal, it will acknowledge the ETX, thereby acknowledging it has
received the entire block of data.
•
ACK / NAK. ACK means acknowledge; the device acknowledges it has
accepted a transmission. NAK means negative acknowledge; the device
did not receive the transmission.
•
Series1 1 Char. The printer controls the flow of communication from the
host by turning the transmission on and off using response characters
sent to the host. If the number of valid bytes in the buffer reaches 75
percent of the buffer size, the online or offline and buffer full response
character is sent. If the buffer is completely full, an online or offline buffer
full response is sent every time a character is sent from the host.
Whenever the printer state changes to online or offline, the appropriate
response character is sent. If the idle response option is enabled, the
printer will send a response character every two seconds while the
number of valid bytes in the buffer is less than 75 percent of the buffer
size. If a poll character is received (configurable from the Poll Character
xx Hex option on the front panel from hex 0 through FF), the printer will
send a response character n milliseconds later (configurable from the Poll
Character xx MS on the front panel from 0 through 30). This n
milliseconds is called the poll delay. The poll character will be removed
from the input data stream and will not be processed. This may cause
problems with the transmission of binary data (e.g., control codes, bit
image, etc.). If a poll delay is started due to the receipt of a poll character
and another poll character is received, the second poll character has no
effect and is removed from the input data stream. If a transition (from
buffer full to empty or online to offline) occurs during a poll delay, the new
printer state will be sent at the end of the poll delay.
SERIAL
PORT
SERIAL PORT
Submenus
The response characters are described below.
Printer State
Online and Buffer Empty
•
CR
Online and Buffer Full
Offline and Buffer Empty
Offline and Buffer Full
Series1 2 Char. This protocol behaves exactly the same as the Series 1
Char except there is a two-character response to the host. The response
characters are described in the following table:
Printer State
•
Response
Response
Online and Buffer Empty
1 CR
Online and Buffer Full
3 CR
Offline and Buffer Empty
0 CR
Offline and Buffer Full
2 CR
DTR. The printer controls the data flow by sending this hardware signal to
the host. If there is enough room in the printer buffer, the printer will send
a high signal; if the buffer is full, the printer will send a low signal. DTR
tells the host if it is safe to send more data. (If the host sends data during
an unsafe condition, data will be lost.) DTR is not available when RS-422
is selected.
Buffer Size in K
This option configures the amount of memory allocated for the serial port
buffer. The range is 1-16 Kbytes, in 1-Kbyte increments.
NOTE: If you select a baud rate that is 19200 or greater, you may need to
increase the Buffer Size in K parameter from the default to 16 Kbytes
to improve performance.
The factory default is 16.
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Chapter
SERIAL PORT
Trickle Time
When the printer is printing data from a host and a second job is received by
the printer from a different host, Trickle Time prevents the second host from
timing out while it is waiting for its data to be printed. In order to support this
feature, the port has to be able to accept data from the host and store it for
future use.
For example, if the printer is printing a job from the serial port and then
receives a second print job from the parallel port, the data from the parallel
port will “trickle” bit by bit into the printer buffer to prevent a timeout error from
being sent back to the host connected to the parallel port.
The selected value is the time that the printer waits before getting the next
byte of data from the host. The Trickle Time value should be less than the
host time out value, but not too much shorter or else the printer fills up its
buffer too fast. This function is not applicable for C/T hotport.
The options are 1/4, 1/2, 1, 2, 4, 8, and 16 seconds and Off.
The factory default is 1/4 sec.
Timeout
This is the value used by the printer to time out from the current port and
check the other selected Port Types for data to print. When the printer has not
received data from the host after a certain period of time, it needs to time out
in order to service the other ports.
The range is 1-60 seconds, and the factory default is 10 seconds.
Report Status
When a fault condition occurs in the printer, normally only the active port
reports the fault to the host. With this menu item enabled, the port will report
any fault even when it is not the current, active port.
The options are Disable (the factory default) and Enable.
Data Term Ready
Stands for Data Terminal Ready. This configuration is part of hardware flow
control and determines when the Data Terminal Ready (DTR) signal is
generated. This signal indicates if the printer is ready to receive data.
168
•
•
True (the default). Continuously asserts the DTR signal.
•
Off-Line or BF (buffer full). Asserts the DTR signal when the printer is
offline or the internal serial buffer is full.
•
•
On-Line. Asserts the DTR signal when the printer is online.
On-Line and BNF (buffer not full). Asserts the DTR signal when the
printer is online and the internal serial buffer is not full.
False. Never asserts the DTR signal.
SERIAL PORT Submenus
Request to Send
This configuration is part of hardware flow control and determines when the
Request to Send (RTS) signal is generated. This signal indicates whether or
not the printer is ready to receive data.
•
On-Line and BNF (the default). Asserts the RTS signal when the printer
is online and the internal serial buffer is not full.
•
Off-Line or BF. Asserts the RTS signal when the printer is offline or the
internal serial buffer is full.
•
•
•
On-Line. Asserts the RTS signal when the printer is online.
False. Never asserts the RTS signal.
True. Continuously asserts the RTS signal.
Poll Character
This option is for the Series1 protocol. Whenever the printer receives this
character, it sends a response to the host indicating the current state of the
printer (see Series1 protocol).
The range is 00-FF Hex, and the factory default is 00 Hex.
Poll Response
This option is for the Series1 protocol. After receiving a poll character, the
printer will wait the poll response time in milliseconds before sending the
response.
The range is 0-30 ms, and the factory default is 0 ms.
Idle Response
This option is for the Series1 protocol.
•
•
Disable (the default).
Enable. The printer sends a response character every two seconds while
the number of valid bytes in the buffer is less than 75 percent of the buffer
size.
The factory default is Disable.
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Chapter
SERIAL PORT
One Char Enquiry
The One Char Enquiry mode uses the Poll Character to detect a request from
the host and sends a response back to the host. This option also allows you to
turn on and off this feature.
Table 7. One Char Enquiry Response Characters
Printer State
Response (hex)
Online and Buffer Not Full
22
Online and Buffer Full
23
Offline and Buffer Not Full
20
Offline and Buffer Full
21
The Poll Character is removed from the data stream. If the Data Protocol is
set to ETX/ACK, ACK/NAK, or Series1, One Char Enquiry is automatically
disabled.
The options are Disable (the default) and Enable.
Printer Status
•
•
•
Disable. Printer status ignored.
ENQ/STX (see Table 8).
ENQ (see Table 9).
When enabled, the printer will respond to an ENQ character by sending a
status byte to the host. The type of status byte is determined by a Front Panel
Menu selection. The selections allowed are ENQ/STX and ENQ. The ENQ is
removed from the data stream.
Table 8. ENQ/STX Status Byte
Bit
170
Printer Status
Set when the printer is not online or the buffer is full.
Set when the printer is offline.
Clear during a paper out or RibbonMinder fault.
Always set.
Set during a Head Open fault.
Set during a buffer overflow fault.
Set during a parity or framing error fault.
Always clear.
SERIAL PORT Submenus
Table 9. ENQ Status Byte
Bit
Printer Status
Set when the label has printed.
Set when the label is presented.
Set while the printer is online.
Always set.
Set printing in the batch mode.
Set during a Ribbon fault.
Set during a Paper Out fault.
Set during a Head Open fault.
The factory default is Disable.
Framing Errors
These are possible errors that can occur when serial interface settings of the
printer do not match those of the host computer.
•
Enable (the default). If a framing error occurs, a fault message will display
on the control panel.
•
Disable. If a framing error occurs, a fault message will not display on the
control panel.
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Chapter
C/T PORT
C/T PORT
C/T PORT 1
Port Type
Twinax*
Coax
Device Address
Address 1*
Address 0-6
Timeout
10 sec.*
5-60 sec.
Report Status
Disable*
Enable
Disable
Notes:
* = Factory Default
Appears only if the CTHI option is installed.
C/T PORT Submenus
Port Type
This item selects the desired active CTHI interface and appears only when
the CTHI option is installed.
The factory default is Twinax.
Device Address
Allows you to set the device address from 0 through 6. The host directs data
and commands on the twinax line to a specific device based on its unique
device address. After the address has been changed, a Power On Reset
(POR) status is sent to the host.
The factory default is 1.
Timeout
This item allows you to set the time that the printer, when it has not received
data from its host, will begin to service all other host ports looking for data to
print.
The range is 5-60 seconds, and the factory default is 10 seconds.
Report Status
When a fault condition occurs in the printer, normally only the active port
reports the fault to the host. With this item enabled, the port will report any
fault even when it is not the current, active port.
The options are Disable (the factory default) and Enable.
172
C/T PORT Submenus
ETHERNET ADDRESS Menu
ETHERNET
ADDRESS 1
IP Address
SEG1:
000*
0 to 255
IP Address
SEG2:
000*
0 to 255
IP Address
SEG3:
000*
0 to 255
IP Address
SEG4:
000*
0 to 255
Subnet Mask
SEG1:
000*
0 to 255
Subnet Mask
SEG2:
000*
0 to 255
Subnet Mask
SEG3:
000*
0 to 255
Subnet Mask
SEG4:
000*
0 to 255
Gateway Address
SEG1:
000*
0 to 255
Gateway Address
SEG2:
000*
0 to 255
Gateway Address
SEG3:
000*
0 to 255
Gateway Address
SEG4:
000*
0 to 255
MAC Address
xxxxxxxxxxxx 2
DHCP
Disable*
Enable
Notes:
* = Factory Default
Appears only if a NIC is installed.
Display item only.
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Chapter
ETHERNET ADDRESS Menu
ETHERNET ADDRESS Submenus
IP Address
This item allows you to set the IP Address for the TCP/IP protocol in four
three-digit segments (SEG1 through SEG4). If the IP Address is assigned by
Bootp, ARP or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
NOTE: When changing the IP Address, the printer resets the NIC (network
interface card) when the printer is placed online. When the printer
resets the NIC, the LCD displays DO NOT POWER OFF. After the
NIC has completed its initialization, the LCD displays E-NET INIT to
signal that the NIC and printer are in the initialization process. When
both the NIC and printer have completed initialization, the LCD
displays E-NET READY.
Subnet Mask
This item allows you to set the Subnet Mask for the TCP/IP protocol in four
three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned
by Bootp, Arp or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
NOTE: When changing the Subnet Mask, the printer resets the NIC when the
printer is placed online. When the printer resets the NIC, the LCD
displays DO NOT POWER OFF. After the NIC has completed its
initialization, the LCD displays E-NET INIT to signal that the NIC and
printer are in the initialization process. When both the NIC and printer
have completed initialization, the LCD displays E-NET READY.
Gateway Address
This item allows you to set the Gateway Address for the TCP/IP protocol in
four three-digit segments (SEG1 through SEG4). If the Gateway Address is
assigned by Bootp, ARP or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
NOTE: When changing the Gateway Address, the printer resets the NIC
when the printer is placed online. When the printer resets the NIC, the
LCD displays DO NOT POWER OFF. After the NIC has completed its
initialization, the LCD displays E-NET INIT to signal that the NIC and
printer are in the initialization process. When both the NIC and printer
have completed initialization, the LCD displays E-NET READY.
MAC Address
This item is the Manufacturer’s Assigned Number, and is unique for each NIC.
It is read-only.
DHCP
You can enable/disable the DHCP protocol using this option, but consult your
administrator for the appropriate setting.
The options are Disable (the factory default) and Enable.
174
ETHERNET ADDRESS Submenus
ETHERNET PARAMS Menu
ETHERNET
PARAMS 1
Novell Protocol
Enable*
Disable
Nest Serv Type
Auto*
Bindery
NetBIOS Protocol
Enable*
Disable
Novell Frame
Auto Sensing*
Ethernet II
ASCII Data Port
9100*
0 to 65535 2
IPDS Data Port 3
5001*
0 to 65535 2
Keep Alive Timer
3 Minutes*
2 to 10 Minutes
Ethernet Speed
Auto Select*
Job Control
Standard*
NDS
Ethernet 802.3
Ethernet 802.2
802.2 Snap
10 Half Duplex
10 Full Duplex
100 Half Duplex
100 Full Duplex
Enhanced
Off
Notes:
* = Factory Default
Appears only if a NIC is installed.
Set the port number that works with your host system.
Appears only if the IPDS emulation is installed.
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Chapter
ETHERNET PARAMS Menu
ETHERNET PARAMS Submenus
Novell Protocol
•
•
Enable. The NIC will respond to the Novell protocol.
Disable. The NIC does not recognize the Novell protocol.
The factory default is Enable.
Nest Serv Type
You can change the Nest Server using this option, but consult your
administrator for the appropriate setting.
The options are Auto (the factory default), Bindery, and NDS.
NetBIOS Protocol
•
•
Enable. The NIC will respond to the NetBIOS protocol.
Disable. The NIC does not recognize the NetBIOS protocol.
The factory default is Enable.
Novell Frame
This menu option provides selection of the frame type for the Novell protocol.
For the definition of each frame type, refer to the appropriate
Novell-authorized documents.
The factory default is Auto Sensing.
ASCII Data Port
This option allows you to set the port number for ASCII print jobs. The data
port number needs to match your host system setting.
The range is 0 to 65535, and the factory default is 9100.
IPDS Data Port (IPDS emulation only)
This option allows you to set the port number for IPDS print jobs.
The range is 0 to 65536, and the factory default is 5001.
Keep Alive Timer
This is the time that the Keep Alive Timer will run. Keep in mind that with the
Keep Alive Timer on, the tcp connection will stay connected even after the
print job has terminated.
The range is 2 to 10 minutes, and the factory default is 3 minutes.
176
ETHERNET PARAMS Submenus
Ethernet Speed
This menu appears only if a 10/100Base-T NIC (network interface card) is
installed.
The Ethernet Speed menu has five different speed modes to allow
compatibility with different systems and networks:
•
Auto Select. Tells the 10/100Base-T NIC to perform an auto detection
scheme and configure itself to be 10 Half Duplex, 10 Full Duplex, 100 Half
Duplex, or 100 Full Duplex.
•
10 Half Duplex. Tells the 10/100Base-T NIC to communicate at 10
Megabits per second using half duplex.
•
10 Full Duplex. Tells the 10/100Base-T NIC to communicate at 10
Megabits per second using full duplex.
•
100 Half Duplex. Tells the 10/100Base-T NIC to communicate at 100
Megabits per second using half duplex.
•
100 Full Duplex. Tells the 10/100Base-T NIC to communicate at 100
Megabits per second using full duplex.
The factory default is Auto Select.
Job Control
•
Standard. The NIC waits for the entire job to be received before it
indicates the job is done.
•
Enhanced. The NIC waits for the entire job to be printed before it
indicates the job is done.
•
Off. There is no synchronization between the NIC and the printer.
The factory default is Standard.
NOTE: For detailed information about using the NIC, refer to the Network
Interface Card User’s Manual.
177
Chapter
WLAN ADDRESS
WLAN ADDRESS
WLAN
ADDRESS 1
IP Address
SEG1:
000*
0-255
IP Address
SEG2:
000*
0-255
IP Address
SEG3:
000*
0-255
IP Address
SEG4:
000*
0-255
Subnet Mask
SEG1:
000*
0-255
Subnet Mask
SEG2:
000*
0-255
Subnet Mask
SEG3:
000*
0-255
Subnet Mask
SEG4:
000*
0-255
Gateway Address
SEG1:
000*
0-255
Gateway Address
SEG2:
000*
0-255
Gateway Address
SEG3:
000*
0-255
Gateway Address
SEG4:
000*
0-255
MAC Address
DHCP
xxxxxxxxxxxx 2
Disable*
Enable
Notes:
* = Factory Default
178
Appears only if a Wireless Option is installed.
You cannot change this value; it is a display only item.
WLAN ADDRESS Submenus
WLAN ADDRESS Submenus
IP Address
This item allows you to set the IP Address for the TCP/IP protocol in four
three-digit segments (SEG1 through SEG4). If the IP Address is assigned by
Bootp, ARP or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
When changing the IP Address, the printer resets the Network Interface Card
(NIC) when the printer is placed online. When the printer resets the NIC, the
LCD displays DO NOT POWER OFF. After the NIC has completed its
initialization, the LCD displays E-NET INIT to signal that the NIC and printer
are in the initialization process. When both the NIC and printer have
completed initialization, the LCD displays E-NET READY.
Subnet Mask
This item allows you to set the Subnet Mask for the TCP/IP protocol in four
three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned
by Bootp, Arp or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
When changing the Subnet Mask, the printer resets the NIC when the printer
is placed online. When the printer resets the NIC, the LCD displays DO NOT
POWER OFF. After the NIC has completed its initialization, the LCD displays
E-NET INIT to signal that the NIC and printer are in the initialization process.
When both the NIC and printer have completed initialization, the LCD displays
E-NET READY.
Gateway Address
This item allows you to set the Gateway Address for the TCP/IP protocol in
four three-digit segments (SEG1 through SEG4). If the Gateway Address is
assigned by Bootp, ARP or DHCP, it is dynamic and read-only.
The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
When changing the Gateway Address, the printer resets the NIC when the
printer is placed online. When the printer resets the NIC, the LCD displays DO
NOT POWER OFF. After the NIC has completed its initialization, the LCD
displays E-NET INIT to signal that the NIC and printer are in the initialization
process. When both the NIC and printer have completed initialization, the
LCD displays E-NET READY.
179
Chapter
WLAN ADDRESS
MAC Address
This item is the Manufacturer’s Assigned Number, and is unique for the NIC
and the Wireless option. It is read-only.
DHCP
You can enable/disable the DHCP protocol using this option, but consult your
administrator for the appropriate setting.
The options are Disable (the factory default) and Enable.
180
WLAN Submenus
ADDRESS
WLAN ADDRESS
WLAN PARAMS
WLAN
PARAMS 1
Signal Strength
XX% 2
Operation Mode
Infrastructure*
Pseudo IBSS
SSID Name(01-15)
101*
XXX 3
Min Xfer Rate
Auto-negotiate*
1Mb/sec
Channel
Default*
1-15
Ant. Diversity
Diverse*
Primary
Auxiliary
Preamble
Default*
Short
Long
Ad Hoc
SSID Name(16-30)
SSID Name(31-32)
Reset SSID Name
Power Mgmt
5.5Mb/sec
0 ms.*
100 ms.
200 ms.
300 ms.
400 ms.
600 ms.
700 ms.
800 ms.
900 ms.
1000 ms.
Transmit Power
100%*
0%-100%
Internat. Mode
Disable*
Enable
Default WEP Key
0*
1-4
WEP Key 1 Format
Hexadecimal*
ASCII
WEP Key 1 Width
2Mb/sec
128 Bits*
Continued at the top of next page
11Mb/sec
500 ms.
Notes:
* = Factory Default
Appears only if a Wireless Option is installed.
You cannot change this value; it is a display only
item.
A 1-32 character, case-sensitive string. Characters
can be alphanumeric, symbols, or spaces.
40 Bits
181
Chapter
WLAN PARAMS
WLAN PARAMS
(cont. from prev. page)
WEP Key 1
BYTE1:
WEP Key 1
BYTE2:
WEP Key 1
BYTE3:
WEP Key 1
BYTE4:
WEP Key 1
BYTE5:
WEP Key 1 1
BYTE6:
WEP Key 1 1
BYTE7:
WEP Key 1 1
BYTE8:
WEP Key 1 1
BYTE9:
WEP Key 1 1
BYTE10:
WEP Key 1 1
BYTE11:
WEP Key 1 1
BYTE12:
WEP Key 1 1
BYTE13:
WEP Key 2 Format
Hexadecimal*
ASCII
WEP Key 2 Width
128 Bits*
40 Bits
WEP Key 2
BYTE1:
WEP Key 2
BYTE2:
Notes:
* = Factory Default
Continued at the top of next page
182
Appears only if “WEP Key 1 Width” is set to 128 Bits.
WLAN ADDRESS Submenus
WLAN PARAMS
(cont. from prev. page)
WEP Key 2
BYTE3:
WEP Key 2
BYTE4:
WEP Key 2
BYTE5:
WEP Key 2 1
BYTE6:
WEP Key 2 1
BYTE7:
WEP Key 2 1
BYTE8:
WEP Key 2 1
BYTE9:
WEP Key 2 1
BYTE10:
WEP Key 2 1
BYTE11:
WEP Key 2 1
BYTE12:
WEP Key 2 1
BYTE13:
WEP Key 3 Format
Hexadecimal*
ASCII
WEP Key 3 Width
128 Bits*
40 Bits
WEP Key 3
BYTE1:
WEP Key 3
BYTE2:
WEP Key 3
BYTE3:
WEP Key 3
BYTE4:
Notes:
* = Factory Default
Continued at the top of next page
Appears only if “WEP Key 2 Width” is set to 128 Bits.
183
Chapter
WLAN PARAMS
WLAN PARAMS
(cont. from prev. page)
WEP Key 3
BYTE5:
WEP Key 3 1
BYTE6:
WEP Key 3 1
BYTE7:
WEP Key 3 1
BYTE8:
WEP Key 3 1
BYTE9:
WEP Key 3 1
BYTE10:
WEP Key 3 1
BYTE11:
WEP Key 3 1
BYTE12:
WEP Key 3 1
BYTE13:
WEP Key 4 Format
Hexadecimal*
ASCII
WEP Key 4 Width
128 Bits*
40 Bits
WEP Key 4
BYTE1:
WEP Key 4
BYTE2:
WEP Key 4
BYTE3:
WEP Key 4
BYTE4:
WEP Key 4
BYTE5:
Notes:
* = Factory Default
Continued at the top of next page
184
Appears only if “WEP Key 3 Width” is set to 128 Bits.
WLAN
PARAMS
WLAN ADDRESS
Submenus
WLAN PARAMS
(cont. from prev. page)
WEP Key 41
BYTE6:
WEP Key 4 1
BYTE7:
WEP Key 4 1
BYTE8:
WEP Key 4 1
BYTE9:
WEP Key 4 1
BYTE10:
WEP Key 4 1
BYTE11:
WEP Key 4 1
BYTE12:
WEP Key 4 1
BYTE13:
Reset WEP Keys
Notes:
Appears only if “WEP Key 4 Width” is set to 128 Bits.
185
Chapter
WLAN PARAMS
WLAN PARAMS Submenus
Signal Strength
This menu displays the strength of the wireless signal.
NOTE: This is a display value only and cannot be changed.
Operation Mode
Allows you to select the way the Wireless option communicates:
•
Infrastructure (the default). The Wireless option must go through an
Access Point.
•
Pseudo IBSS. Proprietary, peer-to-peer communication (without an
Access Point). The two peers must be specific to one manufacturer.
•
Ad Hoc. Standard, peer-to-peer communication (without an Access
Point). The two peers can be from different manufacturers.
SSID Name
A 1-32 character, case-sensitive string that identifies the Extended Service
Set Identification (ESS_ID) network the unit is part of. (ESS_ID is also called
NET_ID.) These characters can be alphanumeric, symbols, or spaces.
Reset SSID Name
Allows you to reset the SSID name.
Min Xfer Rate
Allows you to set the minimum speed at which the Wireless Option will accept
a connection (in millions bits per second). The options are Auto-negotiate,
1Mb/sec., 2Mb/sec., 5.5Mb/sec., and 11Mb/sec.
The factory default is Auto-negotiate.
Channel
Allows you to select the RF channel.
The options are Default (the factory default) and 1-15.
186
WLAN
PARAMS
WLAN PARAMS
Submenus
Ant. Diversity
The type of antenna used:
•
Diverse (the default). Select when you want to use the antenna with the
best reception.
•
•
Primary. Select when you want to use the Primary antenna on the server.
Auxiliary. Select when you want to use the Auxiliary antenna on the
server.
Preamble
The length of the preamble in transmit packets.
•
Default (the default). The Wireless option automatically determines the
length.
•
•
Short. For newer printers which can handle higher transfer rate speeds.
Long. For older printers, which cannot handle higher transfer rate
speeds.
Power Mgmt
This allows you to set power-save mode and sleep time. A value specifying
the sleep time in milliseconds will be provided. If set to zero, power-save
mode will be disabled.
The range is 0-1000 ms., and the factory default is 0 ms.
Internat. Mode
When enabled, the Wireless option adapts to international frequency
requirements in Europe.
The options are Disable (the factory default) and Enable.
Transmit Power
The power level as a percentage of full power.
The range is 0 - 100%, and the factory default is 100%.
Default WEP Key
This feature enables you to encrypt (scramble) information for security
purposes. With this feature, you can set up to four encryption keys, in either
ASCII or hexadecimal format, and in either 40 or 128 bits. (The more bits you
choose, the more difficult it will be to decode the information.)
NOTE: None of the WEP Key Configuration menus display on the
configuration printout.
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Chapter
WLAN PARAMS
WEP Key Format
Allows you to format the WEP keys in ASCII or hexadecimal code.
The factory default is Hexadecimal.
WEP Key Width
This is the encryption strength. The options are 40 Bits and 128 Bits; 40 bits
are weaker and 128 bits are stronger.
NOTE: If you select 40 bits, the WEP Key BYTE6 through WEP Key BYTE13
menus will not display.
The factory default is 128 bits.
WEP Key BYTE1 through BYTE13
These are the individual characters of the encryption key.
Reset WEP Keys
Allows you to reset all four WEP keys (WEP Key 1 through WEP Key 4) at
one time.
188
WLAN
PARAMS
WLAN LEAP
Submenus
WLAN LEAP
* = Factory Default
1 = Only if a Symbol radio card is installed.
2 = Only if a Cisco radio card is installed.
WLAN
LEAP 2
Auth Method
Open*
Shared
Kerberos 1
LEAP 2
LEAP
Username
Reset LEAP
User
LEAP Username (01-15)
LEAP Username (16-30)
LEAP Username (31-32)
LEAP
Password
Reset LEAP
Password
LEAP Password (01-15)
LEAP Password (16-30)
LEAP Password (31-32)
WLAN LEAP Submenus
Auth Method
This feature allows the user to select the authentication method used for the
wireless network interface.
•
•
•
Open (the default). Selects open authentication.
•
LEAP. Selects LEAP authentication (for use with a Cisco RF card
installed).
Shared. Selects shared key authentication.
Kerberos. Selects Kerberos authentication (for use when a Symbol RF
card is installed).
LEAP Username
•
LEAP Username (01-15). The first 15 characters of the LEAP user name
(maximum number of characters is 32).
•
LEAP Username (16-30). Characters 16 to 30 of the LEAP user name
(maximum number of characters is 32).
•
LEAP User (31-32). Characters 31 to 32 of the LEAP user name
(maximum number of characters is 32).
Reset LEAP User
Resets the LEAP user name to an empty string.
LEAP Password
•
LEAP Password (01-15). The first 15 characters of the LEAP password
(maximum number of characters is 32).
•
LEAP Password (16-30). Characters 16 to 30 of the LEAP password
(maximum number of characters is 32).
•
LEAP Password (31-32). Characters 31 to 32 of the LEAP password
(maximum number of characters is 32).
189
Chapter
BATTERY CONTROL
Reset LEAP Password
Resets the LEAP password to an empty string.
BATTERY CONTROL
BATTERY
CONTROL 1
Battery Monitor
Disable*
Enable
Time To Go 2
xxx.xx Hours 3
Percent Charge 2
xxx.x% 3
Current Draw 2
+/- xx.xx Amps 3
Voltage 2
xx.xx Volts 3
Amp-Hour Used 2
+/- xx.x Amp-Hours 3
Time To Go Alert 2
1.0 Hours*
.3 - 12.0 Hours
High Volt Alert 2
16.0 Volts*
12.5 - 16.0 Volts
Low Volt Alert 2
9.5 Volts*
8.5 - 11.5 Volts
Notes:
* = Factory Default
190
Does not appear if the CTHI option is installed.
Available only when you select “Enable” in the Battery Monitor
submenu (in the BATTERY CONTROL menu).
You cannot change this value; it is a display only item.
BATTERY CONTROL Submenus
BATTERY CONTROL Submenus
Battery Monitor
•
Disable (the default). When set to Disable, the other Battery Control
menus do not display. The Serial Port is restored to normal use, and the
Serial Port menu displays.
•
Enable. When set to Enable, the other Battery Control menus display.
The Serial Port is reserved for monitoring the power cart, and the Serial
Port menu does not display.
When Battery Monitoring has been enabled and the printer is online, the
second line of the LCD message displays the time remaining as “Batt
xxx.xx Hrs.”
The factory default is Disable.
Time To Go
This displays the Time to Go status on the LCD in hundredths of an hour.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu. When the power cart charger is connected to an
AC outlet, the Time To Go will be 0.00 Hours. This message updates
approximately every two minutes.
Percent Charge
This displays the Charge Percentage in tenths of a percent.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
Current Draw
This displays the Current Draw in hundredths of an amp.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
Voltage
This displays the Voltage in hundredths of a volt.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
Amp-Hour Used
This displays the Amp-Hour Used in tenths of an amp hour.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
191
Chapter
BATTERY CONTROL
Time To Go Alert
This allows you to set the minimum Time to Go value for determining when a
“RECHARGE BATTERY” warning occurs. When the printer receives a status
from the battery that is less than the value of the Time To Go menu, the
“RECHARGE BATTERY” warning displays on the LCD.
The range is .3 - 12.0, and the factory default is 1.0 Hours.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
High Volt Alert
This allows you to set the maximum voltage for determining when a “BATT
HIGH VOLT” warning occurs. When the printer receives a status from the
battery that is greater than the value of the High Volt menu, the “BATT HIGH
VOLT” warning displays on the LCD.
The range is 12.5 - 16.0 Volts, and the factory default is 16.0 Volts.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
Low Volt Alert
This allows you to set the minimum voltage for determining when a “BATT
LOW VOLT” warning displays on the LCD. When the printer receives a status
from the battery that is less than the value of the Low Volt menu, the “BATT
LOW VOLT” warning displays on the LCD.
The range is 8.5 - 11.5 Volts, and the factory default is 9.5 Volts.
Low Volt Fault
A Low Voltage Fault occurs when the printer receives a status from the
battery that is 1.0 VDC less than the value of the Low Volt menu. In addition to
the “BATT LOW VOLT” warning, the Online Status Indicator flashes, the
printer sounds a beeping alarm, stops printing, and goes offline.
The operator can press the PAUSE key to attempt to clear the fault, but
printing cannot continue unless the battery is recharged.
NOTE: This menu is available only when you select “Enable” in the Battery
Monitor submenu.
192
BATTERY CONTROL Submenus
GPIO CONTROL Menu
GPIO CONTROL
Enable 5
GPIO
Disable*
GPIO Tables 1
Internal*
User Defined 5
GPIO Sel. Table 1
Main 2, 5
CylExtend 2
CycleDelay 2
VacDelay 2
LabelOn 2
PowerUp 2
Offline 2
Applied 2
GPIO Start Print 3
Input Low*
Input High
GPIO End Print 3
Mode 1*
Mode 2
Mode 3
Mode 4
Mode 5
Mode 6
Mode 7
Mode 8
GPIO Ctrl Status 3
Data Ready*
Offline
GPIO Monitor 4
Input OFF*
Input ON
GPIO Print&Apply
Disable*
Enable 5
NOTES:
* = Default
Italicized items appear only when Admin User is set to Enable (in the PRINTER CONTROL menu).
1 This
menu appears only if a user-defined table is downloaded to the printer.
These submenus are dynamic and can vary from user to user. See your system integrator for details.
3 This
menu appears only if an internal table is selected or if there is no user-defined table.
This menu appears only if a user-defined table is downloaded to the printer and selected.
Required for SLPA operation.
193
Chapter
GPIO CONTROL Menu
GPIO CONTROL Submenus
GPIO
Enables the use of the GPIO hardware.
•
•
Disable. The default.
Enable. Required for SLPA operation.
GPIO Tables
NOTE: This menu appears only if a user-defined table is downloaded to the
printer.
Allows you to select a mapping table.
•
•
Internal. The default. The standard internal mapping table.
User Defined. The user-defined mapping table. This option is required for
SLPA.
GPIO Sel. Table
NOTE: Select Table Main is required.
Table menus must be downloaded for SLPA operation.
GPIO Monitor
NOTE: This menu appears only if a user-defined table is downloaded to the
printer and selected.
Shows the status of the GPIO inputs on the LCD.
•
•
Input OFF. The default. Disable.
Input ON. Enable.
GPIO Print&Apply
NOTE: This menu appears only if Admin User is set to Enable (in the
PRINTER CONTROL menu).
Enables the use of print and apply hardware.
•
•
194
Disable. The default.
Enable. This option is required for SLPA.
GPIO CONTROL Submenus
Applicator Delay Menu
With the SLPA online, press the ↵ key to enter the Applicator Delay menu.
Press ↑ or ↓ to scroll through the submenus: Cycle Delay, Cylinder Extend,
and Vacuum Delay. Press + or – to adjust the values. Press ↵ to set a new
value.
Press the Menu key to place the SLPA back online. SAVING / DELAY TIMES
will display briefly.
Cycle Delay
Sets the length of time the product sensor detects the product until it applies
the label.
Cylinder Extend
Sets the length of elapsed time from the beginning of the cylinder extension to
its retraction.
Vacuum Delay
Sets the length of time the vacuum holds the label before releasing the label
onto the product.
195
Chapter
196
Applicator Delay Menu
4
Preventive Maintenance
WARNING
Prior to any maintenance procedures, be sure to power off the SLPA
and disconnect the power cord and air supply hoses unless otherwise
indicated.
WARNING
Maintenance operation should only be performed by a trained and
qualified technician.
Cleaning
General Cleaning
During normal operation, media debris may accumulate around the printer
mechanism. Clean the printhead area with the Printronix cleaning kit. Use a
soft bristle brush or vacuum cleaner to dust the interior.
CAUTION
Never use metallic tools to clean the interior of the SLPA.
Dust the exterior of the SLPA regularly. It is preferable to use a Printronix
cleaning kit to clean the exterior of the SLPA, or a soft cloth dampened with
isopropyl alcohol.
CAUTION
Do not use abrasive cleaners or solvents to clean either the exterior or
interior of the SLPA.
197
Chapter
Cleaning
Pivoting Deck
Printhead
Heating
Elements
Printhead Cover/
Upper Media Sensor
Lower Media
Sensor with
visible red LED
Deck Lock
Lever
Platen Roller
Print Element
Upper
Sensor
Figure 30. Cleaning the Printhead
198
Cleaning The Printhead, Platen Roller And Media Sensors
Cleaning The Printhead, Platen Roller And Media
Sensors
Printhead Cleaning
As you use your SLPA, the printhead may become dirty which can result in
poor print quality. Clean the printhead each time you install new ribbon
(thermal transfer print mode) or install new media (direct thermal print mode).
Clean the printhead with the cleaning pen supplied with the SLPA or with a
cotton swab moistened with alcohol.
By keeping your printhead clean, you will help maintain its life.
Platen Roller Cleaning
Media dust and adhesive residue on the platen roller can degrade print quality
and cause voids in your label image. Clean the platen roller at the same time
as the printhead.
Use a small amount of isopropyl alcohol on a cloth to clean the platen roller.
With the pivoting deck up the platen roller can be rotated forward by hand to
access and clean its entire surface area.
IMPORTANT
Do not use sharp objects such as a knife or screwdriver to remove stuck
labels.
Media Sensor Cleaning
The Upper and Lower Media Sensors should be cleaned to ensure reliable
TOF and paper out sensing. Clean the media sensors at the same time as the
printhead.
The Upper Media Sensor (located in the horizontal slot of the printhead cover)
can be wiped clean using a soft cloth. The Lower Media Sensor, easily seen
by its visible red light, is located in the horizontal slot of the media guard.
Remove media dust by vacuuming or blowing air across the lens cover.
Cleaning Procedure
1. Set the power switch to O (Off) and let the SLPA cool for 5 minutes.
2. Rotate the deck lock lever clockwise to open the pivoting deck and
remove any media and ribbon (if loaded) to gain access to the printhead
assembly heating element area.
3. Gently rub the felt tip of the cleaning pen or a cotton swab moistened with
isopropyl alcohol across the printhead heating elements (light brown
area).
4. Allow the printhead to dry for one minute before reloading the media and
ribbon.
5. Clean the platen roller.
6. Clean the upper and lower media sensors.
199
Chapter
Cleaning
CAUTION
Do not use sharp objects on the print surface of the printhead. Be aware
that the edges of the printhead may be sharp. Keep fingers away from
the edges.
Cleaning The Applicator Pad
Hex Screw (4 or 6)
Top Pad
Gasket
Bottom Pad
Figure 31. The Applicator Pad Assembly
The applicator pad must be clean to ensure that labels will properly dispense.
Use isopropyl alcohol and a clean soft cloth. No other cleaning agent should
be used to clean the applicator pad.
Perform a maintenance check of the applicator pad vacuum chamber
approximately every three months, at minimum, using the following
procedures:
1. Remove the four (or six) hex screws found at the top of the applicator
pad, allowing the bottom pad to drop downward.
2. Check the holes of the applicator pad to make certain that there are no
large particles of dirt or dust clogging any of the holes.
3. Reassemble, making certain that the gasket (foam tape) is seated
properly before replacing the bottom pad.
200
Cleaning/Replacing The Vacuum Generator
4. Check for leaks by covering all the holes in the applicator pad with a piece
of paper. If there is a leak, the vacuum will not retain the paper on
underside of the applicator. Sealing compound may be used to isolate
leaks, but must dry thoroughly before the applicator may be used.
Cleaning/Replacing The Vacuum Generator
Air flow through the vacuum generator creates the vacuum for the applicator
pad, allowing the label to be held in place. If the label is not retained on the
pad and the pad has already been inspected for leaks, then the vacuum
generator should be cleaned as follows.
1. Locate the vacuum generator inside the electrical enclosure, on the
applicator side of the SLPA (see Figure 32). The vacuum generator
housing will mark the pressure connection with a P and the vacuum
connection with a V. Label the respective tubes before disconnecting
them, to ensure proper reassembly.
NOTE: The vacuum generator should develop a minimum of 20 inches hg
with the hose to tamp pad blocked.
Vacuum
Generator
Tube Fitting (2)
P Port
V Port
Air Line (2)
Figure 32. Vacuum Generator
2. Remove the two air lines attached to the vacuum generator by pushing in
on the tube fitting (red collar) to release tension on the flexible tubing.
Hold the tube fitting down while pulling the tube free.
201
Chapter
Cleaning
3. Carefully wipe inside the tube fittings, using a small cotton swab
moistened with alcohol.
4. Using a low pressure air nozzle (90 psi. max. pressure) blow air through
the V port, then the P port using three - 2 second bursts.
5. Reconnect the vacuum generator and test the applicator pad’s vacuum as
outlined in “Cleaning The Applicator Pad” on page 200.
6. If the vacuum has not improved and all pneumatic assemblies and tubing
are secure, replace the vacuum generator being careful to connect the air
lines to the proper fitting.
Cleaning Schedule
WARNING
All cleaning of printer/applicator parts should be done with isopropyl
alcohol and a non-metallic tool. Using any metallic tools can damage
machine parts, particularly the printhead and surrounding parts.
What follows is a guide for general day-to-day cleaning of the SLPA parts. To
keep the machine running smoothly, adhere to the following guidelines:
Table 10. General Cleaning Schedule
Items To Be
Serviced
Frequency
How To Clean
Platen Rollers
8 Hours
Wipe with soft, lint-free cloth moistened with isopropyl
alcohol.
Applicator Pad
Surface
8 Hours
Wipe with soft, lint-free cloth moistened with isopropyl
alcohol.
Dynamic Brake
8 Hours
Wipe with soft, lint-free cloth moistened with isopropyl
alcohol.
Air Jets
Daily
Blow tube clear with filtering air if needed. Wipe with
soft, lint-free cloth moistened with isopropyl alcohol.
See “Positioning The Air Jets” on page 52.
Air Filter/Regulator
Check daily
or as needed
Replace filter. Wipe parts with clean cloth moistened
with isopropyl alcohol.
Printhead Elements
Weekly or as
needed
Wipe with a Printronix printhead cleaning pen or a
cotton swab moistened with isopropyl alcohol.
See Figure 30 on page 198. Printhead cleaning needs
depend upon the print mode which is being used.
202
5
Troubleshooting
Introduction
This chapter lists fault messages and symptoms, and gives procedures for
troubleshooting printer malfunctions.
You must operate the printer to check its performance and you may have to
reconfigure it.
What You Should Know About Print Quality
The print quality of a thermal printer is affected most by the amount of heat
applied by the printhead to the media and by the location of the printhead in
relation to the print media.
Low-cost direct thermal media often have very high reaction temperatures,
which means that it takes a great deal of heat to make a clear image. Resin
ribbons and film media may also require higher print intensity for a quality
image.
You can increase the heat applied by the printhead in three ways:
1. Set the Print Intensity configuration parameter to a higher numerical
value with a command from the host computer or by accessing the
MEDIA CONTROL menu with the control panel. (See “Configuring The
SLPA” on page 73.) This causes more heat to be transferred to the print
media, thus generating a darker image.
2. Run the printer slower.
3. Do both 1 and 2.
IMPORTANT
Keep the printhead clean. Foreign material on the printhead interferes
with heat transfer. If smears, voids, or white lines appear on printed
forms, clean the printhead (page 199).
How To Maximize Printhead Life
1. Remind the customer to clean the printhead with a cleaning pen after
each roll of ribbon (thermal transfer) or media roll (direct thermal). The
cleaning pen (P/N 203502-001) will last for eight printhead cleanings.
Refer to the User’s Guide.
203
Chapter
Introduction
2. Avoid excessive printhead pressure, usually indicated by white wear
spots on the printhead element. Reduce the pressure until you see print
quality problems, then increase the pressure slightly until you have good
print quality.
3. Avoid excessively high Intensity settings. Intensity is the burn
temperature that the printhead operates at. Lower temperatures will
increase the life of printheads. Reduce the Intensity setting until you see
print quality problems, then increase the setting slightly until you have
good print quality.
4. Clean and inspect the platen roller for excessive wear (light print) and
gouges (repeating voids).
5. Customer responsibilities: configuration, printhead installation, and
preventative maintenance. Refer to the User’s Guide.
Troubleshooting At A Glance
Start Here........................................................................................ page 205
How To Troubleshoot...................................................................... page 206
Troubleshooting Display Messages ................................................ page 208
Troubleshooting Other Symptoms .................................................. page 223
Troubleshooting A New Installation................................................. page 246
204
Troubleshooting At A Glance
Start Here
Are you here because of an
YES
error message?
NO
Power on the printer and
observe the control panel for
the following sequence of
events (retry as required):
1. TESTING HARDWARE
PLEASE WAIT appears on
display.
2. DIAGNOSTICS PASSED
appears on display.
3. LOADING FONTS FROM
FLASH appears on display.
4. Printer goes ONLINE or
OFFLINE, depending on
user’s configuration.
Did steps 1 through 4 occur? YES
NO
Go to Troubleshooting
Display Messages,
page 208.
Make a configuration
YES
printout. (Refer to
the User’s Manual.)
Does machine
configuration print?
Is this a newly
installed printer? YES
NO
NO
Go to LCD message
display is illuminated
and the printer
appears to be
working, but nothing
is printed, page 226.
Is the control panel display
backlit?
YES
NO
Is there a faint
horizontal bar on the YES
display?
NO
Go to Printer fails to turn
on, the display is not
backlit, and the fan is not
running, page 227.
IML was
successful. Other
symptoms are
listed in Table 12,
page 224.
Go to
Troubleshooting
A New
Installation,
page 246.
Go to Printer does not
initialize, the display is
backlit and a faint
horizontal bar appears on
the top line. No message
displays, page 227.
1. Power down, remove
frame side cover, and
reseat control panel cable.
2. Replace control panel
and cable.
3. Troubleshoot using HalfSplit Method outlined on
page 206.
205
Chapter
How To Troubleshoot
How To Troubleshoot
You will be more successful in troubleshooting printer problems if you use
standard fault isolation techniques, which are summarized below:
1. Ask the operator to describe the problem.
2. Verify the fault by running a diagnostic printer test or by replicating the
conditions reported by the user.
3. Look for a matching message or symptom in Table 11 on page 209 or
Table 12 on page 224. If you find a match, follow the troubleshooting
instructions.
4. If you cannot find the symptom in either troubleshooting table, use the
Half-Split Method to find the malfunction:
a. Start at a general level and work down to details.
b. Isolate faults to half the remaining system at a time, until the final half
is a field-replaceable part or assembly.
WARNING
ALWAYS disconnect the AC power cord from the printer or the power
outlet before doing any maintenance procedure. Failure to remove
power could result in injury to you or damage to equipment. If you must
apply power during maintenance, you will be instructed to do so in the
maintenance procedure.
5. Replace the defective part or assembly. Do not attempt field repairs of
electronic components or assemblies. Most electronic problems are
corrected by replacing the printed circuit board assembly, sensor, or
cable that causes the fault indication.
6. Test printer operation after every corrective action. (See “Printer Tests”
on page 207.)
7. Install any parts you replaced earlier that did not solve the problem.
8. Stop troubleshooting and return the printer to normal operation when the
reported symptoms disappear.
206
Printer Tests
Printer Tests
This section lists SLPA printer tests which may be performed to check or
confirm the proper operation of the SLPA with regard to print quality. The
default is Auto Calibrate. The SLPA will display the last test displayed before
going online.
NOTE: Label test printing places the SLPA in an alternate mode of operation
which requires the operator to follow the test procedure very closely.
Deviations in this process may cause the SLPA to function erratically,
requiring the operator to cycle power to recover the SLPA.
To Print A Test Label
CAUTION
Printing a test label clears all data from the print buffer, and may require
the operator to cycle power to recover the SLPA. Do not print test labels
when the SLPA is online.
NOTE: To print a test label, the SLPA must be taken out of Print and Apply
mode (disable Print and Apply mode). The Tear Off Strip and
Continuous mode must be enabled, otherwise the SLPA will try to
detect a sensor which does not exist.
1. Press the Pause key to take the SLPA offline.
2. Press the Apply key to enter the Printer Tests menu.
3. Press the Apply key until the desired test displays and then press the
↵ (Enter) key to begin printing. If you pass the desired test, continue to
press Apply until the test displays again.
4. If you are printing the Grey or Grid test, press ↵ to stop printing.
5. If the Test Count option in the DIAGNOSTICS menu is set to Continuous
(the default), press ↵ to stop printing.
Auto Calibrate
Calibrates the SLPA for the currently installed media based on the Gap/Mark
Sensor selected in the CALIBRATE CTRL menu.
IMPORTANT
Do not press Apply during the Checkerboard, Grey, or Grid test, or the
↵ (Enter) key will not stop printing the test. In this case, press Apply
until the corresponding test displays again, then press ↵ to stop
printing.
Checkerboard
This pattern helps identify marginal printhead elements and uneven print
quality.
Grey
This pattern helps identify burned out printhead elements and uneven print
quality.
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Chapter
Troubleshooting Display Messages
Grid
This pattern helps identify edge sharpness and uneven print quality.
Current Configuration
Prints the current SLPA configuration and helps identify the text print quality.
Left Test
Prints a pattern containing a series of ladder-type bar code symbols, starting
with four and decreasing by one symbol on each print until a single symbol
prints on the left side.This pattern helps identify ribbon wrinkle problems.
Right Test
Prints a pattern containing a series of ladder-type bar code symbols, starting
with four and decreasing by one symbol on each print until a single symbol
prints on the right side.This pattern helps identify ribbon wrinkle problems.
E-Net Test Page
This prints the ethernet statistics stored on the NIC (network interface card).
Barcode Demo
Prints text and barcodes with the barcodes positioned at the left and right
margins of the standard label media supplied with the SLPA.
NOTE: To print a complete version of self-test labels, the label stock must be
at least 4.65 inches wide x 3.00 inches long. If the label stock is
smaller, the SLPA will print onto multiple labels until the label is
complete.
Troubleshooting Display Messages
The printer uses built-in test equipment to monitor its operation and the
condition of the print media. Various messages display indicating the status of
the printer and media stock levels. Three kinds of messages can appear on
the LCD:
•
•
•
Status messages
Configuration menus and menu options
Fault messages
Most fault messages are cleared from the LCD by correcting the fault
condition and then pressing the PAUSE key. Fault messages that can only be
cleared by shutting down and restarting the printer are indicated by an
asterisk (*) appended to the message.
208
List Of Messages
When printer logic detects a fault condition, three things happen:
•
•
The status indicator on top of the printer flashes on and off.
•
The control panel LCD displays a fault message.
The audible alarm beeps if it has been enabled in the PRINTER
COUNTROL menu. Press PAUSE to silence the alarm.
List Of Messages
Find the message in the Message List below and follow the suggested
procedure.
After correcting an error, press the PAUSE key to erase the message and put
the printer in the offline mode. If an error is not cleared, the printer will try to
print again but will display the error message until the error is cleared.
Table 11. LCD Message Troubleshooting
Displayed Message
Can User
Correct?
06 HOST REQUEST
Yes
Status message: in CT
emulation, the host computer
or printer controller requires
attention.
Not a printer problem.
08 HOLD PRINT
TIMEOUT
Yes
Status message: in CT
emulation, the printer was
offline more than 10 minutes
and the “Intervention
Required” parameter is set to
“Send to Host.”
Press PAUSE to put the printer online.
Yes/No
Communication Check: a
message that appears in the
CT emulation meaning the
line is not active on a twinax
interface.
1. Check your network for proper
operation.
Yes
Invalid Address: poll time-out
on the twinax interface
indicating the unit address is
not recognized by printer.
Have the system administrator make
sure the printer address is correct.
27 CU TIMED OUT
Yes
Controller Unit Timed Out:
the printer was not enabled
for one minute or more on a
coax interface.
Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)
28 CU NOT ENAB
Yes
Controller Unit Not Enabled.
Poll time-out-error. The
printer was not polled for one
minute across a coax
interface.
Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)
15 COMM CHECK
22 INVALID ADDR
Explanation
Solution
2. Try a different cable from a known
good device.
3. If the problem persists, contact your
authorized customer service
representative.
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Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation
Solution
33 HEAD OPEN
TIMEOUT
Yes
Status message in the CT
emulation: The printer was
offline more than 10 minutes,
and the "Intervention
Required" parameter is set to
"Send to Host."
Close and latch the printhead. Press
PAUSE to put the printer online.
40V POWER FAIL
Yes
+40 VDC: an internal power
failure.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
203 DPI Head
Installed
Yes
Normal power-up message.
The printer is running its
initialization routine and
indicating DPI resolution of
the installed printhead.
No action required.
300 DPI Head
Installed
Yes
Normal power-up message.
The printer is running its
initialization routine and
indicating DPI resolution of
the installed printhead.
No action required.
BAD VFU CHANNEL
Yes
The user tried to use an
undefined VFU channel.
Use defined channels.
BAR CODE IMPROPER
Data Format
Yes
Data validation error:
improper data format.
Fix application so it sends data in the
correct bar code format.
BAR CODE QUIET
Zone too small
Yes
Data validation error:
Quiet Zone error.
1. Fix application.
This is the High Volt Alert
that can be set by the user
(factory default = 16.0 Volts).
This fault detection is only
supported when the ICP
(Intelligent Control Panel)
option is connected to the
printer serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Raise the value in the High Volt
Alert option in the BATTERY
CONTROL menu.
This is the Low Volt Alert that
can be set by the user
(factory default = 8.5 Volts).
This fault detection is only
supported when the ICP
(Intelligent Control Panel)
option is connected to the
printer serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Plug the power cart cable into an
AC receptacle to recharge the
battery.
Yes
BATT HIGH VOLT
Yes
BATT LOW VOLT
210
2. Disable Quiet Zone Error reports.
2. If High Volt Alert = 16.0 Volts and
the fault message remains, call your
authorized service center.
2. If recharging the battery fails to
clear the fault, replace the battery or
batteries.
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
BUFFER OVERFLOW
Yes
Explanation
Host sent data after the
printer buffer was full (serial
interface).
Solution
1. Make a configuration printout.
2. Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send.
3. Set printer serial interface
parameters to match those of the
host.
BUFFER OVERRUN
Yes
Receive overrun (serial
interface).
1. Make a configuration printout.
2. Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send.
3. Set the printer serial interface
parameter to match those of the
host.
CALIBRATION FAIL
See Manual
Yes
Calibration values derived
from Manual Calibrate were
not acceptable.
Run Manual Calibrate again.
CANNOT CALIBRATE
Disable Peel-Off
Yes
Run Calibrate was attempted
with Peel-Off Media Handling
selected.
NOTE: You can perform
Auto Calibrate in Peel-Off
mode if Cal in Peel Mode =
Enable. Be prepared to catch
labels during Auto Calibrate.
1. Select another Media Handling
option in the QUICK SETUP or
MEDIA CONTROL menu.
2. Enable Cal in Peel Mode in the
CALIBRATE CTRL menu.
NOTE: Admin User must = Enable.
CLEARING PROGRAM
FROM FLASH
Yes
Emulation software
successfully loaded into
printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.
No action required.
CONTRAST TOO LOW
Check media
Yes
Data validation error:
symbol contrast.
1. Adjust heat or change media.
2. Disable symbol contrast error
reports.
211
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
CUTTER FAULT
Jam or Cut Fail
Can User
Correct?
Yes
Explanation
Solution
1. Cutter assembly is not in
the closed position.
1. Place the cutter assembly in the
closed (up) position.
2. Cutter option was not able
to complete a full cut
cycle due to a jam.
2. Clear obstruction from the cutter
assembly.
3. Cutter PCBA detected
current overload and
opened circuit breaker on
cutter PCBA.
3. Insure media thickness is within
specification.
Wait a few minutes for the cutter
circuit breaker to automatically
reset.
Press PAUSE to clear the fault
message and resume printing.
DIAGNOSTICS
PASSED
Yes
The printer passed its
memory and hardware
initialization tests.
No action required.
DIRECT THERMAL
Remove Ribbon
Yes
This is the normal reminder
message when you change
the Print Mode setting from
Transfer to Direct in the
QUICK SETUP or MEDIA
CONTROL menu.
1. Remove ribbon from the ribbon
supply and ribbon take-up spindles
in the printer.
2. If ribbon is required for printing,
change the Print Mode back to
Transfer.
DO NOT POWER OFF
No
This is a standard warning
message that displays while
the printer is downloading
software.
Do not power off the printer until
downloading is complete.
E-NET INIT
Yes
Ethernet is initializing.
No action required.
E-NET READY
Yes
Ethernet has finished
initializing.
No action required.
E-NET RESET
Yes
Ethernet interface is being
reset.
No action required.
EC SOFTWARE FAIL
See Manual
Yes/No
Engine control software
failure.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ENTER to Stop
Yes
Normal message when a test
print pattern that will run
continuously has been
enabled.
Press the ENTER key to stop printing
the test pattern.
ERROR: DC PROGRAM
NOT VALID
Yes/No
The printer cannot find the
data controller program or
the validation checksum is
corrupt.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: DRAM AT
ADDRESS XXXXXXXX
Yes/No
The printer found a defective
memory location.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
212
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation
Solution
ERROR: FLASH
DID NOT PROGRAM
Yes/No
The printer encountered an
error trying to program flash
memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: IPDS needs
300 DPI Head
Yes
The printer has detected a
203 DPI printhead installed
with IPDS software
downloaded. IPDS software
only supports the 300 DPI
printhead.
Power off the printer and replace the
203 DPI printhead with a 300 DPI
printhead.
ERROR: NO DRAM
DETECTED
Yes/No
The printer could not find any
DRAM.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NEEDS MORE DRAM
Yes/No
The program exceeds the
memory limitations of the
printer.
Download a smaller program.
ERROR: PROGRAM
NEEDS MORE FLASH
Yes/No
The printer requires more
flash memory in order to run
the downloaded program.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NOT COMPATIBLE
Yes
The printer is not compatible
with the downloaded
program.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NOT VALID
Yes
The printer does not see a
program in flash memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: SECURITY KEY
NOT DETECTED
Yes/No
The security key is not
present or has failed.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: SHORT AT
ADDRESS XXXX
Yes/No
Hardware failure in DRAM or
Main PCBA controller
circuitry.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: WRITING
TO FLASH
Yes/No
Hardware or software fault in
flash memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: WRONG
CHECKSUM
Yes/No
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during download.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
213
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
ERROR OCCURRED
FLUSHING QUEUES
Can User
Correct?
Explanation
Solution
Yes
An interim message displays
while the printer discards
host data it cannot use
because a fault condition
exists. While this message
displays, the asterisk (*)
rotates.
Wait. When the asterisk (*) stops
rotating, a different fault message will
appear; troubleshoot the final
message.
Yes
The printer detected that the
power supply fan did not
rotate for at least 45 seconds
when it is was supposed to.
NOTE: This is a warning
message and will not halt
printing. When too high of
internal temperature is
detected, based on its
source, the printer will stop
printing and display a PWR
SUPPLY HOT, PRINTER
HOT or PRINT HEAD HOT
message.
1. Verify that the fan rotates when the
printer is first powered up and when
the printer moves media or prints.
FAN WARNING
2. Call your authorized service
representative.
FILE EXISTS
Enable Overwrite
Yes
The printer operator tried to
save a file using the name of
an existing stored file.
Enter the PRINTER CONTROL menu
and enable the Overwrite Files feature
to overwrite the existing file.
FILE SYS FULL
Add Flash
Yes/No
Insufficient flash memory
available to store file.
Install a larger flash memory SIMM.
For additional flash, contact your
authorized service representative.
FILE SYS FULL
Delete Files
Yes
Insufficient flash memory
available to store file.
Enter the PRINTER CONTROL menu.
Use Delete Files to delete unwanted
files.
FILE SYS FULL
Optimize & Reboot
Yes
Insufficient flash memory
available to store file.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
FILE SYS INVALID
Optimize&Reboot
Yes/No
File system not detected or
flash was corrupted.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
FILE SYS WRITE
Check Flash
Yes/No
Problem writing to flash
memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
FPGA FILE
NOT FOUND
Yes/No
The program file was not
downloaded successfully.
1. Download the program file again.
FRAMING ERROR
Yes
Serial framing error over a
serial interface.
Match the serial interface settings of
the printer to those of the host
computer.
214
2. If the message reappears, contact
your authorized customer service
representative.
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
GAP NOT DETECTED
See Manual
Can User
Correct?
Yes
Explanation
Solution
The printer is set for Gap or
Mark sensing, but a gap,
notch, or black mark is not
being detected.
1. Check that the setting of the
Gap/Mark Sensor in the
CALIBRATE CTRL menu matches
the installed media.
The lower media sensor is
not positioned correctly.
2. Check the position of the lower and
upper media sensors. (See
“Positioning The Media Sensors” on
page 56.)
When Advanced Gap or
Advanced Notch is selected,
the upper media sensor is
not positioned above the
lower media sensor.
Gap/Mark Threshold is set
too high or Paper Out
Threshold is set too low.
3. Clean the sensor assembly and
paper path.
4. Run Auto Calibrate to improve the
sensor’s ability to detect the media
in use.
5. Run the Media Profile printout in the
CALIBRATE CTRL menu.
6. Run Manual Calibrate. (See
“Running Manual Calibrate” on
page 66.)
7. Manually change the Gap/Mark
Threshold and/or Paper Out
Threshold values.
GRF CHK ERROR
PRESS PAUSE
Yes
In the CT emulation over a
twinax interface, the printer
received a non-printable
character.
Press the PAUSE key twice.
Yes
The printhead or power
supply is approaching a hot
state. Half Speed Mode
helps the cooling process
and should permit
completion of print jobs.
1. Allow printer to continue printing.
Full speed will resume automatically
when a lower printhead or power
supply temperature is achieved.
Half Speed Mode
Half Speed Mode helps
prevent a PRINT HEAD HOT
or PWR SUPPLY HOT fault,
which will stop the printer.
HEAD POWER FAIL
Yes/No
Printhead lost power.
2. Let the printer cool down. Full
speed will be restored when printing
is resumed.
3. Lower Print Intensity and Print
Speed to reduce frequency of Half
Speed Mode.
1. Replace the printhead.
2. Power off the printer for 15
seconds, then power back on again.
If the problem persists, contact your
authorized customer service
representative.
IGP/PGL ERROR
Yes
Appears when the "Fault"
option is selected from Error
Report in the front panel.
Deselect "Fault" from Error Report on
the front control panel.
215
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
INSUFFICIENT RAM
Reboot/Add RAM
Can User
Correct?
Yes/No
Explanation
Not enough RAM memory
available for a printer
function.
Solution
1. Power off the printer for 15
seconds, then power back on again.
2. If the message reappears, increase
the Glob Mem Adjust size in the
PRINTER CONTROL menu and
reboot the printer.
3. If the message reappears, replace
the controller PCBA. Write down the
message and return it with the
defective board.
LABEL MISSING
Check Paper Path
Yes
The Label Taken Sensor did
not detect the label present
over the tear bar with
Tear-Off or Peel-Off Media
Handling mode enabled.
•
The label was removed
before the printer
stopped printing or
before the LCD
“Remove Label”
message displayed.
1. Press the PAUSE key to continue
printing and then wait for the LCD
“Remove Label” message before
removing the label.
2. Open the pivoting deck, reinstall the
label, close the deck, press the
PAUSE key, and continue printing.
•
The label slipped
behind the platen roller.
3. Open the pivoting deck and remove
wrapped labels from the platen.
Clean all adhesive from the platen.
Reinstall labels, close the deck,
press the PAUSE key, and continue
printing.
•
The label wrapped
around the platen roller.
4. Select the correct Media Handling
mode in the QUICK SETUP menu.
•
Tear-Off or Peel-Off
Media Handling mode
was mistakenly
selected.
LOADING PROGRAM
FROM PORT XX%
Yes
The new emulation program
is loading into printer RAM.
XX% indicates how much of
the program has loaded.
No action required.
LOADING PROGRAM
INTO FLASH
Yes
A program is getting loaded
into flash.
No action required.
MENU MODE
QUICK SETUP
Yes
Normal message that
displays when you first press
the MENU key to place the
printer in Menu mode when
no validator option is
installed.
No action required.
INCOMPATIBLE WITH
CUTTER
Yes
Tear-Off or Peel-Off Media
Handling selection was
attempted with the cutter
option still installed. These
modes require that the front
door assembly be installed to
use the Label Taken Sensor.
1. Select a different Media Handling
Mode.
216
2. Power off the printer and remove
the cutter option, install the front
door assembly, power on the printer
and select Tear-Off or Peel-Off
Mode.
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
NON VOLATILE MEMORY
FAILED
OPTION NOT
INSTALLED
Can User
Correct?
Yes/No
Yes
Explanation
Solution
The printer assigns a certain
amount of simulated NVRAM
for storage of saved
configurations. Large
emulations reduce the
amount of space available
for saving configurations,
which means that sometimes
fewer than eight
configurations can be saved.
If this message appears
when saving a configuration,
it means the printer is out of
memory. Previously saved
configurations will still be
available, but the one that
was “saved” when the
message appeared is not in
memory. If this message
appears at power-up, it
means the flash memory is
defective.
1. If the message appears at powerup, call your authorized customer
service representative.
If the printer is powered on
with the cutter enabled in the
Media Handling menu, but
the cutter itself is open (in the
down position, or the cutter
upper enclosure is removed)
the printer cannot detect the
cutter. When using the cutter,
the printer must be powered
on with the cutter in the up
position and the cutter upper
enclosure installed.
1. Check that the cutter option is
installed, connected in the up
position and the upper enclosure
installed before powering on the
printer.
2. If the message appears while
saving a configuration, the printer is
out of memory and will not save that
or subsequent configurations.
(Previously saved configurations
are still okay.)
3. Limit the number of saved
configurations to seven.
2. Install the cutter option or change to
the correct Media Handling option in
the QUICK SETUP menu.
3. If the error persists, contact your
authorized customer service
representative.
217
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
PAPER OUT
Load Paper
Can User
Correct?
Yes
Explanation
The printer does not sense
media:
•
Media was not installed
or has run out.
•
A break in media has
occurred.
•
Media was not routed or
installed correctly.
•
The media sensor is not
positioned correctly.
•
Media is installed
correctly, but the sensor
is not detecting it.
•
•
Gap/Mark Threshold
value may be set too
high and/or Paper Out
Threshold may be set
too low.
The printer detected a
false PAPER OUT
when changing from
Advanced Gap or
Advanced Notch to Gap
or Mark sensing or viceversa.
Solution
1. Install media. If a break occurred,
reinstall the media. Press the
PAUSE key to clear the fault
message.
2. Verify the lower media sensor is
properly positioned under the
media. If Advanced Gap or
Advanced Notch is selected, verify
the upper media sensor is
positioned above the lower media
sensor. Run Auto Calibrate to
improve the ability of the sensor to
detect the installed media.
3. Check if the Gap/Mark Threshold is
too high or the Paper Out Threshold
is too low. Lower the Gap/Mark
Threshold or raise the Paper Out
Threshold value.
4. If using media with no gaps or black
marks, perform Auto Calibrate to
establish a valid Paper Out
Threshold.
5. If the printer detected a false
PAPER OUT when changing from
Advanced Gap or Advanced Notch
to Gap or Mark sensing or
vice-versa, press the PAUSE key
and run Auto Calibrate.
PAPER OUT
TIMEOUT
Yes
In the CT emulation with a
coax interface, a time-out
message is sent to the host if
paper is not loaded within 10
minutes after PAUSE was
pressed to clear a paper out
fault.
Load media and run a print test. If the
message persists, contact your
authorized service representative.
PARITY ERROR
Yes
Parity error (serial interface).
Check your serial host interface
parameter settings. If necessary,
change them so they match the
settings of the attached host.
POOR SCANNING
Check Head&Heat
Yes
Data validation failure:
The ratio between bar code
elements is too small.
Adjust heat/speed/pressure.
POOR SCANNING
Check media
Yes
Data validation failure:
The bar code is only good in
small bands that are difficult
to scan.
Check for ribbon wrinkle. Roll wrinkled
area onto take-up spindle.
218
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
POOR SCANNING
Inspect head
Can User
Correct?
Yes/No
Explanation
Data validation failure:
Defects failure; blemishes
with the bar code are
detected.
Solution
1. Check paper and ribbon to make
sure they are clean, unwrinkled,
and installed properly.
2. Clean printhead.
3. If message persists, replace the
printhead.
POWER SAVER MODE
Yes
This is a status message.
The printer is in low-energy
idle state, the fan and higher
voltages are off, and only
+5Vdc logic circuits are
active.
No action required.
PRINT HEAD COLD
See Manual
Yes
Printer is in a cold
environment or connector
P401 has become dislodged
from the back of the
printhead.
1. Reseat P401 on printhead.
The printhead has become
overheated.
1. Allow the printhead to cool down for
5 minutes, then press PAUSE.
Resume printing.
PRINT HEAD HOT
See Manual
Yes/No
2. Change the printhead.
3. Place printer in a warmer location.
4. If problem persists, contact your
authorized service representative.
2. If possible, reduce print intensity.
3. If problem persists, contact your
authorized service representative.
PRINT HEAD UP
Close Print Head
Yes
Printhead is not closed and
completely latched.
Close and latch the printhead pivoting
deck.
PRINTER HOT
See Manual
Yes/No
The printer has detected
higher than usual
temperatures on the
controller PCBA.
1. Determine that the fan is operating
and that all air vents are
unobstructed.
2. Power off the printer for 15
seconds, then power the printer
back on.
3. Move the printer to a cooler
location.
4. If the problem persists after moving
the printer to a cooler location,
contact your authorized customer
service representative.
PRINTER UNDER
REMOTE CONTROL
Yes
Indicates that remote
management software has
control of the printer.
Press any key on the printer.
PWR SUPPLY HOT
See Manual
Yes
Power supply is hot.
1. Determine that the fan is operating
and that all air vents are
unobstructed.
2. Move the printer to a cooler area.
3. If the problem persists, contact your
authorized customer service
representative.
219
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
RBN TAKEUP FULL
Remove Used Rbn
Can User
Correct?
Yes
Explanation
The ribbon takeup spool is
full.
Solution
1. Empty the takeup spool.
2. If the takeup spool is not full, try
re-threading the ribbon.
3. Disable Rbn Takeup Full in the
MEDIA CONTROL menu.
RECHARGE BATTERY
Remove Label
Yes
Yes
This is the Time To Go Alert
you can set (factory default =
1.0 Hour). This fault
detection is only supported
when the ICP (Intelligent
Control Panel) option is
connected to the printer
serial port and Battery
Monitor = Enable in the
BATTERY CONTROL menu.
1. Plug the power cart cable into an
AC receptacle to recharge the
battery.
•
1. Remove the label from the front of
the printer to allow the next label to
print.
A label was detected at
the front of the printer
by the Label Taken
Sensor. This is the
normal reminder
message when Peel-Off
or Tear-Off Media
Handling has been
selected.
•
A label was removed,
but the “Remove Label”
message remained.
•
The incorrect Media
Handling mode was
selected.
2. If recharging the battery fails to
clear the fault, replace the battery or
batteries.
2. Verify that a front door assembly is
installed on the printer and that it is
properly closed. Ensure that no
debris is obstructing the door mirror
or the Label Taken Sensor.
3. In the QUICK SETUP or MEDIA
CONTROL menu, change Media
Handling to the correct selection.
RESETTING
PLEASE WAIT
Yes
Printer finished loading the
program into flash memory
and is automatically resetting
itself.
No action required.
RESTORING
BOOT CODE
Yes
Normal download
initialization message.
No action required.
RFID TAG FAILED:Check
Media
Yes
Failed tag. Error displays in
STOP mode, causing printer
to halt.
Initiate reprint of the label from the
host. When the error is cleared, the
label with the failed tag moves forward
to the next TOF position.
RFID MAX RETRY:Check
System
Yes
Failed tag. Error displays in
OVERSTRIKE mode. Each
failed label prints with the
OVERSTRIKE pattern; the
form retries until the label
retry count is exhausted.
Clear the error. When the error is
cleared, the label with the failed tag
moves forward such that the next label
is in position.
RIBBON BROKEN
Reload Ribbon
Yes
Ribbon is broken between
the ribbon take up spindle
and the printhead.
Reattach ribbon.
220
List Of Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
RIBBON FAULT
Timeout
Yes
RIBBON LOAD BAD
Reload Ribbon
Explanation
In the CT emulation with a
coax interface, the ribbon
has not moved for 10
minutes after PAUSE was
pressed to clear a ribbon
fault.
1. Clean the printer.
Yes
Ribbon was incorrectly
loaded on the take-up or
supply spindle.
1. Reload the ribbon correctly. For
ribbon loading instructions, see
page 49.
Yes
1. The supply spool is
getting low.
1. Replace ribbon.
Ribbon Low
2. If there is a large amount
of ribbon still on the
supply spool, then the
Ribbon Low message is
being displayed falsely.
RIBBON OUT
Load Ribbon
Solution
Yes
1. The ribbon supply spool is
empty.
2. Power off, wait 15 seconds, then
power back on again. If the
message persists, contact your
authorized customer service
representative.
2. Disable Ribbon Low in the MEDIA
CONTROL menu.
1. Replace ribbon.
2. Reinstall ribbon.
2. The ribbon has broken.
SECURITY CODE
VIOLATION
Yes
SELECT DOWNLOAD
PORT=XXXXXXXXXX
Yes
SOFTWARE ERROR*
Recycle Power
TESTING HARDWARE
PLEASE WAIT
Yes/No
Yes
The software being used is
not correct for the printer.
1. Load the correct software.
Normal message when the
printer is being setup for
downloading software to the
serial or parallel port.
“PORT=” displays selected
serial port and parameters or
Centronics port.
1. Complete the downloading software
procedure. See “Loading Through
The Parallel Or Serial Port Using
DOS” on page 265.
1. Application software tried
to perform an illegal
printer function.
1. Recycle the printer power. If
possible, print a job that has
previously worked.
2. There are damaged logic
circuits on the controller
PCBA.
2. If the problem persists, contact your
authorized service representative.
Normal power-up message.
Printer is running its
initialization routine.
1. No action required.
2. Power off the printer for 15
seconds, then power back on again.
If the problem persists, contact your
authorized customer service
representative.
2. Exit this procedure by cycling
printer power.
2. If the printer does not complete
initialization and continues
displaying this message when the
CT emulation is installed, the
expansion CT board may not be
connected to the controller PCBA.
221
Chapter
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
WAITING FOR
PROGRAM DOWNLOAD
WIRELESS ADAPTER
NOT COMPATIBLE
222
Can User
Correct?
Yes
No
Explanation
Solution
Normal message when the
printer is powered up while
holding down both the MENU
key and the DOWN arrow
key in preparation to
download software to the
printer.
1. Complete the downloading software
procedure. See “Downloading
Software” on page 263.
The type of wireless card is
incompatible with the printer
software.
The PCMCIA radio card that you
installed may be incompatible with the
dual NIC interface in the printer. Verify
the approved brand and model number
of the radio card with your printer
service provider and install the correct
version. If using the correct radio card
does not resolve this problem, call your
service provider for further support.
2. Exit this procedure by cycling
printer power.
General Symptom List
Troubleshooting Other Symptoms
Use standard fault isolation techniques to troubleshoot malfunctions not
indicated by display messages. These techniques are summarized below:
1. Ask the operator to describe the problem.
2. Verify the fault by running a diagnostic printer test or by replicating
conditions reported by the user.
3. Look for a match in the General Symptom List below. If you find a
match, follow the instructions.
4. If you cannot find the symptom in the General Symptom List, use the
Half-Split Method to find the malfunction:
a. Start at a general level and work down to details.
b. Isolate faults to half the remaining system at a time, until the final half
is a field-replaceable part or assembly.
WARNING
Always disconnect the AC power cord from the printer or the power
outlet before doing a maintenance procedure. Failure to remove power
could result in injury to you or damage to equipment. If you must apply
power during maintenance, you will be instructed to do so in the
maintenance procedure.
5. Replace the defective part or assembly. Do not attempt field repairs of
electronic components or assemblies. Most electronic problems are
corrected by replacing the circuit board, sensor, or cable that causes the
fault indication.
6. Test printer operation after every corrective action.
7. Reinstall any parts you replaced earlier that did not solve the problem.
8. Stop troubleshooting and return the printer to normal operation when the
reported symptoms disappear.
General Symptom List
Table 12, beginning on page 224, is a list of possible printer problems that are
not indicated by messages on the LCD. Troubleshooting procedures are
included with each symptom.
If you encounter a problem that is not listed in Table 12, troubleshoot using
the Half-Split Method described above.
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Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Solution
COMMUNICATIONS FAILURES
Printer hangs during print job.
1. Redownload the latest level of software (page 263).
2. Refer to Table 14 on page 244.
Fails to print from host.
See Table 14 on page 244.
Prints incorrect characters.
See Table 14 on page 244.
Prints extra characters.
See Table 14 on page 244.
Drops characters.
See Table 14 on page 244.
Data loss.
See Table 14 on page 244.
Cannot ping (NIC).
See Table 14 on page 244.
Cannot print (NIC).
See Table 14 on page 244.
Host cannot communicate
with the printer when
connected to AS/400 via
TCP/IP with the NIC installed.
Refer to the Network Interface Card User’s Manual.
NIC responds to ping and
telnet utilities, and can print
from ftp, but NIC can not be
accessed by a browser.
1. Open a telnet session using the IP address of the NIC.
2. Enter these commands:
config http
save
reset
3. Wait up to two minutes for the NIC to complete a reset
cycle.
4. Close the telnet session.
You should now be able to access the NIC through a
browser by using the IP address as a URL, e.g., http://
xxx.xxx.xxx.xxx.
If the NIC can not be accessed by the remote management
software, do the steps listed under “TCP Port Busy” in the
Troubleshooting list of the Maintenance Manual.
224
General Symptom List
Table 12. General Symptom List
Symptom
Solution
Cannot access the printer
through the remote
management software (NIC).
If the ethernet port is not enabled under the Debug menu, the
following message will appear in the Status and Error Log
when you try to connect to a printer:
“The network address given in the printer properties was
reached, but the printer port is busy. This may occur when
another user is accessing the same printer, or when another
logical printer is connected to the same address.”
To solve the problem, the Debug Ethernet option must be
enabled to allow the remote management software to establish
a connection with the NIC:
1. Ensure a successful ping can be performed.
2. On the printer control panel, press PAUSE to take the
printer offline.
3. Press ↓ and ↵ at the same time to unlock the ↵ key.
4. Press +, –, ↓, and ↑ at the same time to enter the Factory
menu.
5. Press ↓ until Diagnostic Port displays.
6. Press + until Debug Ethernet displays. If Debug Ethernet
is already marked with an asterisk (*), continue with
step 8.
7. Press ↵ to select it.
8. Press ↓ and ↵ at the same time to lock the ↵ key.
9. Press PAUSE twice to put the printer back online.
The remote management software will now establish a
connection with the NIC.
NIC responds to ping, telnet,
and ftp utilities, but will not
communicate from the host
computer.
1. Open a telnet session using the IP address of the NIC.
2. Enter these commands:
start fox prn
stop prn
3. If the fox test prints, the host computer is not configured
properly.
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Chapter
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Table 12. General Symptom List
Symptom
Solution
CONTROL PANEL
Black squares on the control
panel display.
1. Install the Flash SIMM.
2. If the message reappears, replace the Flash SIMM with a
Flash SIMM that has working boot code.
3. Redownload software (page 263).
Control panel keys do not
work, but printer prints in
ONLINE mode.
A wire is broken or a pin is not making contact in the control
panel cable assembly. Replace the control panel cable
assembly.
LCD message display is
illuminated and the printer
appears to be working, but
nothing is printed.
1. Verify that the labels are the correct type (direct thermal).
2. Check that the media is loaded with the direct thermal side
facing up.
3. Check that the transfer ribbon is correctly routed. Route
transfer ribbon with ink side out.
4. Check that the printhead assembly is properly closed by
pressing down on both sides of the pivoting deck. Make
sure the latches on each side of the pivoting deck are
locked.
5. Verify that the ribbon and media are compatible;
incompatibility can cause extremely light printing. Match
the ribbon to the type of media being used.
6. Check that the Print Intensity is correct. Set the Print
Intensity in the QUICK SETUP or MEDIA CONTROL
menu.
7. Check that the Label Width parameter value does not
exceed the width of the media installed. Set the Label
Width in the QUICK SETUP or MEDIA CONTROL menu.
LCD is backlit, no messages
display, and a faint horizontal
line appears on the display.
A wire is broken or a pin is not making contact in the control
panel cable assembly. Replace the control panel cable
assembly.
LCD is not backlit and control
panel keys do not work.
A wire is broken or a pin is not making contact in the control
panel cable assembly. Replace the control panel cable
assembly.
ONLINE status indicator is
flashing.
1. Check for Out-of-Media condition or missing labels in the
middle of a roll. Load correct media.
2. Check that the ribbon and label stock are correctly routed.
Load ribbon and label stock correctly.
3. Make sure the Print Mode settings (Direct or Transfer) are
correctly selected in the QUICK SETUP or MEDIA
CONTROL menu.
226
General Symptom List
Table 12. General Symptom List
Symptom
Solution
POWER FAILURES
Printer fails to turn on, the
display is not backlit, and the
fan is not running.
NOTE: The power supply
delivers +24VDC and
+40VDC. The
controller PCBA uses
the +24VDC to
develop +5VDC and
+3.3VDC for its logic
circuits.
1. Check that printer AC power cord is correctly attached to
the printer and to the AC power outlet.
2. Test AC wall outlet for correct power range. Place the
printer in an area that has the correct power range.
3. Test the AC power cord for continuity. Replace a damaged
AC power cord or one that fails continuity test.
4. Make sure the power supply cable is connected to J17 on
the controller PCBA.
5. Using a voltmeter, test between TP2 +24VDC (+22 to
+26VDC) and TP4 GND on the controller board. If voltage
is not in tolerance, replace the power supply assembly.
6. If +24VDC is good, check TP1 for +40VDC (+35 to
+45VDC). If voltage is not in tolerance, replace the power
supply assembly.
7. If +24VDC and +40VDC are good, test at TP3 VCC for
+5VDC (+4.75 to +5.25VDC). If voltage is not in tolerance
replace the controller PCBA.
8. If all voltages are good so far, test for +3.3VDC (+3.14 to
+3.47VDC) on the center lead of U23 on the controller
PCBA. If voltage is not in tolerance, replace the controller
PCBA.
9. If all voltages are good, replace the Flash SIMM.
Printer does not initialize, the
display is backlit and a faint
horizontal bar appears on the
top line. No message
displays. The power supply
fan runs constantly.
1. The Flash SIMM at J38 on the controller PCBA has a poor
connection or is not installed. Reseat or install the Flash
SIMM as required.
2. Using a voltmeter, test for +3.3VDC (+3.14 to +3.47VDC)
between the center lead on U23 and TP4 GND on the
controller board. If voltage is not in tolerance, check for
+5VDC (+4.75 to +5.25VDC) between the top lead of U23
and TP4 GND or between TP3 VCC and TP4 GND. If
+5VDC is in tolerance and +3.3VDC is not, replace the
controller PCBA.
3. If +5VDC is not in tolerance, test for +24VDC (+22 to
+26VDC) between TP2 +24VDC and TP4 GND. If
+24VDC is in tolerance, replace the controller PCBA.
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Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Solution
PRINT QUALITY
•
Label(s) did not get
printed within a multi label
print job.
1. If the serial interface is being used, verify that the correct
data protocol is selected to match the host interface
protocol.
•
A portion of the printed
image was clipped off
and the beginning of the
next label was printed on
the same physical label.
2. If Clip Page = Enable in the MEDIA CONTROL menu, the
printer may have falsely detected a gap, hole, or black
mark and then clipped (discarded) the remaining printable
data for the label. To fix this:
a. Perform Auto Calibrate. See “Running Auto Calibrate”
on page 63.
b. Decrease Gap Threshold value by 2 or 3 increments.
See “Gap/Mark Sensor” on page 94.
c.
Set Clip Page to Disable. Set Label Length to correct
physical length value. Refer to “Clip Page” in the
User’s Manual.
Short printhead life.
See “How To Maximize Printhead Life” on page 203.
Media moves, but no image
prints in ONLINE mode.
1. Print a checkerboard diagnostic test pattern (page 207). If
the pattern prints, there is a communication problem
between the host computer and the printer.
2. Make sure the J402 power supply cable has a good
connection to the right side of the printhead.
Media moves, but no image
prints in Direct Thermal
mode.
1. Print a checkerboard diagnostic test pattern (page 207).
Check the print quality.
2. Media is not the type for Direct Thermal printing. Install
Direct Thermal media.
3. Direct Thermal media is installed with the wrong side up.
Reinstall media.
4. Check that the Label Width value in the QUICK SETUP or
MEDIA CONTROL menu does not exceed the media width
installed.
5. Check that the Print Intensity value is not set too high in
the QUICK SETUP or MEDIA CONTROL menu.
6. Check that the printhead assembly is properly closed by
pressing down on both sides of the pivoting deck. Make
sure the latches on each side of the pivoting deck are
locked.
7. The head pressure adjustment dial may be set too low.
Readjust.
8. The printhead pressure blocks are not positioned correctly
(horizontally). Refer to the User’s Manual.
228
General Symptom List
Table 12. General Symptom List
Symptom
Media and ribbon move, but
no image prints in Thermal
Transfer mode.
Solution
1. Print a checkerboard diagnostic test pattern (page 207)
and check if the image appears on the used portion of the
ribbon. If the image is on the ribbon, the ribbon may be
installed with the transfer side against the printhead,
instead of against the media. Reinstall the ribbon.
2. The ribbon may be designed for another model printer.
3. Verify that the ribbon and media are compatible;
incompatibility can cause extremely light printing. Match
the ribbon to the type of media being used.
4. Check that the transfer ribbon is correctly routed. Route
the transfer ribbon with the ink side out.
5. Check that the printhead assembly is properly closed by
pressing down on both sides of the pivoting deck. Make
sure the latches on each side of the pivoting deck are
locked.
6. Check that the Label Width parameter value does not
exceed the width of the media installed. Set the Label
Width in the QUICK SETUP or MEDIA CONTROL menu.
7. The head pressure adjustment dial may be set too low.
Readjust.
8. The Print Intensity value is set too low in the QUICK
SETUP or MEDIA CONTROL menu or by host software.
9. The printhead pressure blocks are not positioned correctly
(horizontally). Refer to the User’s Manual.
When narrow media is
installed, the media moves
but no image prints.
Verify that the Label Width value in the QUICK SETUP or
MEDIA CONTROL menu agrees with the width of the installed
media. Too large a value will start the image too far to the right
and off the media.
Printing is faded or poor in
quality.
1. Clean the printhead.
2. Check that the pivoting deck is closed and latched. Close
the printhead by pressing down on both sides of the
pivoting deck and rotating the deck lock lever fully
counterclockwise.
3. Verify that the head pressure adjustment dial is properly
set.
4. Verify that the QUICK SETUP or MEDIA CONTROL menu
Print Speed and Print Intensity values are correct. Adjust
Print Speed and Intensity in the QUICK SETUP or MEDIA
CONTROL menu or via the host software.
5. Refer to “Thermal Printer Media” and “Thermal Printer
Technology” on page 26.
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Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Solution
Print is light on the left or right
side of the label.
Check to see if the pressure blocks are set for the width of the
media being used. Set each block near the edge of the media.
Prints strange characters
instead of the correct label
format.
1. If the printer serial interface is being used, check that the
printer serial baud rate setting matches the baud rate of
the host computer. Reset the printer via software, or cycle
power.
2. Check if the printer serial host interface is set for 8 data
bits but the transmitting device is set for 7 data bits (or
vice versa). Check the current setting by viewing it on the
LCD and use the SERIAL PORT menu to adjust the
settings if necessary. (Refer to the User’s Manual.)
3. If the printer parallel interface is being used, make sure the
parallel interface terminating resistors are correct for the
host computer drivers.
4. See Table 14 on page 244.
Peel-Off or Tear-Off Media
Handling is selected, but the
printer does not pause after
each label is printed. The
entire file prints, not allowing
peel-off or tear-off operation.
1. Verify that Peel-Off or Tear-Off Media Handling is enabled
in the QUICK SETUP or MEDIA CONTROL menu. Print a
diagnostic test pattern using Peel-Off or Tear-Off mode to
verify operation.
Peel-Off or Tear-Off Media
Handling is selected, but
diagnostic test patterns will
not print.
1. The ↵ (ENTER) key was not pressed to start the test
pattern printout. The ↵ key starts and stops all test prints.
Press ↵.
230
2. Peel-Off or Tear-Off mode was selected at the control
panel, but a host software command might have changed
the selection to another mode. Do step 1.
2. Disable Print and Apply mode.
General Symptom List
Table 12. General Symptom List
Symptom
•
•
Start of image is printed
an erroneous distance
from the top-of-form.
The printer starts to print
one label and then
another, all within the
same physical label.
Solution
1. In the MEDIA CONTROL menu, set Clip Page to Disable.
2. Make sure the Label Length value matches the actual
physical length of the label installed.
3. In the QUICK SETUP or MEDIA CONTROL menu, set Ver
Image Shift to a (–) negative value to bring the image
closer to the leading edge of the label or to a (+) positive
value to move the image further down the label away from
the leading edge.
These symptoms could be caused by:
•
Loss of one or more
serialized labels within a
print job.
•
Start of image is printed
in the middle of the gap.
•
The top part of the image
is lost when printing with
Head First orientation
selected.
•
•
severely curled labels near the end of a media roll
•
multiple gaps within the physical label.
the media sensor triggering off of a dark, preprinted image
on the label
1. If using coax or IPDS and “Early Print Complete” is either
enabled or ON, respectively, the printer may be working as
designed. Refer to the User’s Manual for information on
“Early Print Complete.”
2. In the CALIBRATE CTRL menu, set Gap Windowing to
Enable.
3. Set Gap Length to equal the physical gap length of the
media installed. The range is 0.05 to 1.00 inches.
The likely cause of these symptoms is that Clip Page = Enable
and a cross-perforation, radical fold or flaw in the liner gap has
caused the media sensor to detect this as the leading edge
(TOF) of the new label or end of label (EOF), or both.
231
Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Smears or voids in printed
image.
Solution
1. Dust on label stock from shipping, storage, or the core can
cause print voids. Clean the labels with compressed air, a
vacuum cleaner, or use static tinsel.
2. Atmospheric dust from long-term storage can also cause
print voids. Remove a few feet of label stock, exposing the
clean inner surface. When storing labels, cover them or
place them in plastic.
3. Skin oils can adhere to the surface of label stock, causing
fingerprints which inhibit thermal transfer. Wipe label stock
with a cloth or remove a few feet of labels to expose a
clean area. Handle labels by the edges.
4. Labels with a rough or uncoated surface can also print with
voids. Use smooth (coated) label stock or use a soft wax
for printing.
5. Oozing adhesive can cause print voids. This sometimes
happens with old label stock. Use new label stock.
6. Power off the printer and thoroughly clean the printhead
with a cleaning pen or isopropyl alcohol and a cotton swab.
7. Print the checkerboard and grey diagnostic test patterns
(page 207).
8. Verify that the head pressure blocks are positioned to
match the width of the media being used. (Refer to
printhead pressure adjustment in the User’s Manual.)
9. Make sure the head pressure adjustment dial is set
correctly for the thickness of the media being used. (Refer
to the User’s Manual.)
10. Make sure the printhead temperature (Print Intensity) is
not too high. Use software control to adjust the heat
setting. Change the Print Intensity value in the QUICK
SETUP or MEDIA CONTROL menu. (Refer to the User’s
Manual.)
11. Check that the media has not been installed inside out.
Surfaces on both sides may look identical, but can
produce big differences in print quality.
12. Make sure the correct ribbon and media combination are
being used; install a new roll of ribbon and media and
repeat step 7. Use the correct ribbon type. Genuine
Printronix Supplies are highly recommended to ensure the
best possible print quality. (Refer to the User’s Manual.)
13. Check the ribbon for creases or folds across its surface.
Smooth out the ribbon to remove any creases.
14. Check that the printhead pressure blocks are correctly
positioned. (Refer to the User’s Manual.)
232
General Symptom List
Table 12. General Symptom List
Symptom
Smears or voids in printed
image (continued).
Solution
15. Reduce the Print Speed value through the QUICK SETUP
or MEDIA CONTROL menu or via host software. (Refer to
the User’s Manual.)
16. Power off the printer. Remove the printhead and inspect it
for contamination (adhesive material, ribbon and media
residue line buildup), wear, or damage. A worn printhead
will show obvious impressions or indentations in the light
brown heating element area where ribbon or media made
contact. A damaged printhead may have nicks, scratches,
grooves, or cracks. If no problem is visible, install the
printhead and repeat step 7.
17. Install an alternate printhead if one is available and repeat
step 7.
18. If possible, install the questionable printhead in another
printer and repeat step 7.
19. If the void areas in test print patterns remain in the same
location, replace the printhead.
Vertical line through printed
image.
1. Power off the printer and thoroughly clean the printhead
with a cleaning pen or isopropyl alcohol and a cotton
swab.
2. If problem persists after cleaning the printhead, inspect the
printhead for damage and replace it if necessary.
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Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Solution
PRINTER OPERATION
“*** 053 Insufficient memory
to create the LOGO” printed
on the media.
Install more DRAM.
“*** 055 LOGO call not
previously defined” printed on
the media.
Install more DRAM.
The printer loses its values for
Sensed Distance, Gap/Mark
Threshold, and Paper Out
Threshold after the printer is
powered on reset or reset by
the host system. This will
manifest itself as a loss in
print format registration or
possible PAPER OUT errors.
After performing a media calibration procedure, save the
current configuration under the Config. Control menu. If the
customer loads a different type of media, perform a calibration
for the new media, or load a saved custom configuration for
the specific media. Up to 8 custom configurations can be
created for different type of media and print jobs. Also, make
sure the Power-Up Config. is not set to Factory. (Refer to the
User’s Manual.)
Advances several labels
when FEED key is pressed.
1. Check that labels are loaded correctly. (Refer to the User’s
Manual.)
2. Check that the Label Length selected under the QUICK
SETUP or MEDIA CONTROL menu or the Label Length
software command sent by the host computer agrees with
the length of the media installed. (Even though gapped or
black mark forms are used to establish top-of-form
position, a larger label length will override the gap or mark
and skip a label or labels if Clip Page = Disable in the
MEDIA CONTROL menu.) In the QUICK SETUP or
MEDIA CONTROL menu, set the Label Length to match
the actual length of media being used. (Refer to the User’s
Manual.)
3. Enable the Clip Page menu option in the MEDIA
CONTROL menu. This will force the printer to constantly
look for the gap or black stripe and halt at the top-of-form
position.
4. Check that the printer is optimized to detect the type of
media installed. Perform the Run Calibrate procedure for
transmissive and reflective media. (Refer to the User’s
Manual.)
5. Adjust the media sensor horizontally to detect the gap,
holes, notches, or narrow width black stripe. (Refer to the
User’s Manual.)
6. If problem persists, replace the media sensor.
234
General Symptom List
Table 12. General Symptom List
Symptom
•
Print quality is good, but
the printer skips every
other label.
•
An occasional blank label
occurs within a print job,
but no labels are lost.
Solution
1. Make sure that the image is not formatted too close to the
top edge of the label. Leave white space equal to eight dot
rows at the top of the label. 300 dpi = 0.0264 inches.
203 dpi = 0.04 inches.
2. Check that Clip Page = Enable in the MEDIA CONTROL
menu. Clip Page = Enable causes any printable data to be
clipped off and lost once the next TOF position (gap,
notch, hole, or black mark) is detected. Clip Page =
Disable allows the printer to ignore a gap or mark. The
printer looks for the gap or mark after the specified Label
Length is first reached.
3. In the QUICK SETUP menu, use a negative Ver Image
Shift value to move the image toward the leading edge of
the label.
One or more labels did not
print in multiple-label print job.
— OR —
A portion of the printed image
was clipped off and the
beginning of the next label
was printed on that same
label.
1. If the serial interface is being used, verify that the selected
data protocol for the printer matches that of the host
computer.
2. If Clip Page = Enable in the MEDIA CONTROL menu, the
printer may have falsely detected a gap, hole, or black
mark, and then clipped (i.e., discarded) the remaining
printable data for the label.
a. Do the Run Calibrate procedure. See “CALIBRATE
CTRL” in the User’s Manual.
b. Increase the Gap Threshold value by two or three
increments in the CALIBRATE CTRL menu.
c.
Print quality difference
noticed between printing with
a 203 dpi printhead versus a
300 dpi printhead.
Change Clip Page to Disable and set Label Length to
the correct physical value in the MEDIA CONTROL
menu.
There is a known noticeable difference in print quality
regarding the formatting between a printer with a 203 dpi
printhead versus a 300 dpi printhead.
There is no fix for this—this is how the printer is designed to
work. If the customer changes the printhead, they also need to
redesign their jobs or use drivers that match the new printhead
resolution.
235
Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
Solution
Bar code print jobs print as
control codes for IGP or Code
V bar code jobs.
1. Make sure the correct microcode to support IGP or Code V
emulation is loaded in the printer.
2. Verify the printer configuration has the correct active
graphics emulation selected as IGP or Code V in the
PRINTER CONTROL menu.
3. Make sure the SFCC character is set to what is being used
by the job. You can put the printer into hex-dump mode if it
is a non-IPDS printer to find what the SFCC character is.
4. If the printer also has IPDS microcode installed, ensure
the customer is not using an IPDS device profile to send
the IGP or Code V print job to the printer. If the printer is
defined as an IPDS device on the host, the customer will
then need to create another device profile that is NOT
IPDS. Refer the customer to the Coax/Twinax
Programmer’s Reference Manual or the Network Interface
Card User’s Manual for instruction on correctly creating a
different device profile that can utilize IGP or Code V
datastreams.
Clacking sound in Peel Off or
Batch Rewind mode.
The media rewind belt is jumping or skipping teeth.
Check and adjust the rewinder torque. See page 136.
The media or backing fails to
consistently rewind onto the
spindle when using the
rewinder.
The media rewind belt is jumping or skipping teeth.
Check and adjust the rewinder torque. See page 136.
236
General Symptom List
Table 12. General Symptom List
Symptom
Solution
RIBBON
Printer advances media, but
ribbon does not advance.
1. Make sure the ribbon is installed correctly.
2. A poor ribbon/media combination can cause insufficient
friction between media and ribbon. Verify that the correct
ribbon and media are being used.
3. The printhead pressure may not be set high enough. Set
the head pressure adjustment dial higher.
4. There may be adhesive on the printhead. Clean the
printhead.
Ribbon take-up spindle is not
rewinding the used ribbon.
1. In the QUICK SETUP or MEDIA CONTROL menu, verify
that Print Mode is set to Transfer.
2. Power off the printer and verify that the take-up spindle
rotates freely with no binding.
3. If binding exists, remove the side cover and check the gear
train.
4. Verify that the ribbon take-up motor is connected to J8 on
the controller board.
5. Replace the ribbon take-up motor.
Printer cuts (melts) through
the transfer ribbon.
1. Verify that the printing heat setting (Print Intensity) is set to
the proper level. In the QUICK SETUP or MEDIA
CONTROL menu, set Print Intensity to the correct level.
2. Verify that Print Speed is not too low. In the QUICK
SETUP or MEDIA CONTROL menu, set Print Speed
higher.
3. Verify that the correct ribbon is installed. The melting point
for thermal transfer varies significantly among ribbon
types.
Printing stops and ONLINE
status indicator flashes.
1. Check the LCD for a fault message. Press PAUSE to
display the fault message again.
2. Inspect for a jammed label. Remove jammed label.
3. Check that the transfer ribbon and label stock are routed
correctly.
Narrow width ribbon breaks
frequently.
The Ribbon Width value in the MEDIA CONTROL menu is set
too large, causing too great a ribbon take-up and ribbon supply
spindle torque. Reduce the Ribbon Width value to decrease
the torque on the ribbon spindles. The Ribbon Width value
should be very close to the Label Width value.
To reduce the torque further, set Ribbon Length (in the MEDIA
CONTROL menu) from Save As Paper to Set In Menu. Then
set a value less than the installed ribbon width.
237
Chapter
Troubleshooting Other Symptoms
Table 12. General Symptom List
Symptom
After closing the printhead,
the printer continuously
moves the media back and
forth and briefly flashes the
message “RBN TAKEUP
FULL.”
Solution
1. Power off the printer and verify that the take-up spindle
rotates freely with no binding.
2. If binding exists, remove the side cover and check the gear
train.
3. Verify that the ribbon take-up motor is connected to J8 on
the controller board.
4. Replace the ribbon take-up motor.
Wide width ribbon does not
take up properly. The ribbon
moves past the platen
assembly with the media.
The Ribbon Width value in the MEDIA CONTROL menu is set
too narrow for the ribbon installed. Set the Ribbon Width value
to match the width of the ribbon installed. This will increase the
torque on the ribbon take-up spindle.
The printer loses data from
the print job when an end of
ribbon condition occurs while
printing, even when Error
Recover is set to Enable.
Use a Printronix ribbon.
NOTE: Some ribbons use a trailer: foil or mylar material at the
end of a ribbon roll that is attached to the fiber core. In
order for the printer to detect a ribbon out properly and
then reprint an incomplete label, the ribbon supply
spindle must first spin freely after the ribbon parts from
it.
The printer can print with a trailer of up to 6 inches
long (the distance from the supply spindle to the
printhead). If the trailer is more than 6 inches, the
printer will continue to print over the trailer, with no
image being transferred to the label. A Ribbon Out
fault will then be detected when the trailer has parted
from the ribbon supply spindle, but may not reprint the
last label.
238
General Symptom List
Table 13. Applicator Troubleshooting Chart
Sympton
Cylinder will not cycle
after the label is encoded/
printed.
Diagnosis
1. Check for faults on the
display.
1. Correct or clear any faults
on the LCD.
2. Check the photocell
operation or apply signal.
2. Replace photocell if
defective. Test photocell or
apply signal input from the
interface board to the GPIO
port.
3. Check input air pressure
and cylinder pressure.
3. Input air pressure should be
set to 80 psi. The cylinder
pressure should be
approximately 40 to 60 psi
on the control panel.
4. Check that the air hose to
the cylinder is not
obstructed.
4. Repair chinked air lines or
broken and leaking fittings.
5. Check cylinder valve
operation.
6. Check for mechanical
binding of the air cylinder or
leaking seal on the cylinder
shaft.
Label running into tamp
pad.
Solution
5. Check air input and output
from the valve. Also check
24 volts to the valve. If not
24 volts, check the 24vdc
power supply output. If OK,
check for mechanical
sticking of the valve. Push
manual valve pilot located
on top of the valve.
6. Remove air lines to the
cylinder and manually slide
up and down to check for
binding. Adjust cylinder or
replace cylinder assembly.
1. Check tamp alignment to
peel bar.
1. Loosen four allen screws
and slide the tamp pad
assembly to .050 inches in
front of the peel bar.
2. Check the air jet pressure
and air jet angle.
2. Lower pressure on the
control panel, or increase
angle adjustment of the air
jet.
3. Check tamp pad for wear
on the edges.
3. Replace the lower pad
assembly if worn.
239
Chapter
Troubleshooting Other Symptoms
Table 13. Applicator Troubleshooting Chart
Sympton
No repeat label after
cylinder is cycled.
Diagnosis
Solution
1. Printer buffer is empty or
the quantity of one was sent
to the print buffer.
1. Send new quantity of labels
to the buffer.
2. Check pad home sensor
LED. LED should be on
when tamp is in the return
position.
2. Adjust sensor mount on the
cylinder and tighten or
replace if defective.
3. Check for printer faults.
3. Correct and clear all faults
on the LCD.
4. Open tamp shut off valve.
4. Check tamp shut off valve.
See Figure 28 on page 69.
Cylinder extension too
short or too long.
Check cylinder extend time and
cylinder pressure.
Change Cylinder Extend time
value in the Applicator Delay
menu between 40 - 60.
Labels not peeling off
onto the tamp pad
assembly.
1. Check label tension around
the peel plate.
1. Correct the brake
adjustment on the label
supply roll. Replace dancer
spring if worn. Check peel
plate for wear and proper
alignment.
2. Verify that the labels are not
expired or defective.
2. Store labels in an area 60 to
80 degrees F at 50 to 60%
humidity. If defective, order
new labels from Printronix.
3. Verify that the labels are
loaded properly and the
backing motor is operating
correctly.
3. Make sure the labels are
loaded correctly (page 41).
Check motor belt and gear
for wear. Verify that the
dancer proximity is
energizing the 24V relay
and turning on the rewind
motor control circuit.
4. Make sure the air jet is
turned on.
240
General Symptom List
Table 13. Applicator Troubleshooting Chart
Sympton
Label falling off the tamp
pad after being
dispensed.
Labels buckling while
feeding onto the tamp
pad assembly.
Diagnosis
Solution
1. Check air jet pressure and
angle adjustment.
1. Adjust air jet regulator
clockwise and position the
air jet to blow onto the first
1/3 of the label. If no air jet
stream, check the valve air
input and 24V to valve. If
still no air jet stream, check
the connector. Check the
air solenoid valve is
connected to the vacuum
generator.
2. Check vacuum setting and
that all the holes on the pad
are covered.
2. Adjust vacuum valve
clockwise for 20 in. hg.
Check for obstruction in the
vacuum holes. Check for
clogged vacuum carb.
Check the vacuum filter.
3. Check for defective or old
label supplies that are
curling.
3. Order new labels from
Printronix.
1. Clean any debris on the
tamp pad surface.
1. Clean the tamp pad
surface.
2. Check for a worn tamp pad.
2. Replace worn tamp pad
assembly.
4. Check for 20 inches hg at
the hose.
3. Increase the vacuum delay
time.
241
Chapter
Troubleshooting Other Symptoms
Table 13. Applicator Troubleshooting Chart
Sympton
Label advances but the
backing rewind motor is
not turning.
Diagnosis
1. Check that the labels are
loaded properly.
1. Make sure the labels are
loaded correctly (page 41).
2. Check dancer spring
assembly.
2. Verify that the dancer
spring is attached. Replace
the dancer spring if worn.
3. Check dancer proximity
switch.
3. The LED should be on
when the dancer roller is in
the up position. If not, check
the connections and the
24vdc power supply or
replace the proximity
switch.
4. Check that the relay contact
is closing when the
proximity LED is on.
4. If not, check the wiring
connections or replace the
24vdc relay.
5. Check for a worn or broken
motor rewind belt or gear.
5. Replace broken or worn
parts.
6. Check voltage to the rewind
motor.
6. When the proximity LED is
on the relay contact should
close and the motor will turn
on. If not, measure the
voltage across the motor
leads. This should read
18.5 to 19 VDC or 82 to 84
rpm. Adjust the main pot on
the motor control board.
7. Place the system online.
242
Solution
General Symptom List
Communications Failures
With the exception of a defective interface cable, most communications
problems between the host computer and printer are not the result of a
hardware failure. Communications problems most often result from
incompatible configuration of the host computer system, network (LAN, print
server, controller, multiplexer, etc.), or the printer. Sometimes the print
application program itself is at fault.
If the printer appears to have communication problems, print a test pattern
and a hex dump to help identify printer configuration errors that can cause
problems. Things to look for include the following:
•
Check that the data string sent to the printer contains the correct
information.
•
Verify that the correct host interface port is being used and that the
communication parameters (baud rate, parity, etc.) match those of the
host computer.
•
Verify that the correct interface cable is installed between the host
computer and the printer.
•
If the printer is using the parallel interface, verify that the terminating
resistors are correct.
If you have limited communications experience and the cause of the problem
is not readily apparent, do the following:
1. Print out the printer configuration.
2. Verify that you have the latest level of software. If not, load the latest
level.
3. Obtain a copy of the Device Host Configuration if possible.
4. Call your support group for help in analyzing the problem.
If you cannot get help, or if you have experience solving host-printer
communications problems, the following additional information is provided.
You can quickly check the ASCII portion of printer logic by sending a plain text
file from a computer to the printer to the parallel or serial port. For a
description of the ASCII interfaces, refer to the User’s Manual.
243
Chapter
Communications Failures
Table 14. Common Communications Problems
Problem
Fails to print from host
Interface
Common Causes
parallel
- Interface cable defective
- Host/Network configuration
- Printer logic
- Terminating resistors
- Incorrect printer configuration. Refer customer to
the User’s Manual.
serial
- Host/Printer interface cable pinouts incompatible
- Host/Printer/Network configuration
- Interface cable defective
- Printer logic
- Incorrect printer configuration. Refer customer to
the User’s Manual.
USB
- Interface cable defective
- Host/Printer/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the User’s Manual.
twinax
- Interface cable defective
- Host-Printer definition
- Controller/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the User’s Manual.
coax
- Interface cable defective
- Controller/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the User’s Manual.
ethernet
- Interface cable defective
- Host/Printer/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the User’s Manual.
- Incorrect ethernet configuration. Refer customer
to the Network Interface Card User’s Manual.
- Refer to the NIC Assembly section in the
Replacing Parts Chapter of the SLPA7000r
Maintenance Manual for a description of the NIC
dip switch settings.
-orPrints incorrect characters
-orPrints extra characters
-orDrops characters
-orData loss
244
General Symptom List
Device Handshaking
Handshaking is the exchange of signals between the host computer and the
printer to indicate the status of the data being transferred. In serial data
transfer the printer uses both hardware and software handshaking and
transmits both forms simultaneously when the input buffer is full.
The printer can be used with either serial or parallel host interfaces. Parallel
interfaces are usually straightforward, with no special settings required. Serial
interfaces, however, have a variety of possible communication parameter
settings.
There are two methods of handshaking on a serial interface:
•
Hardware Handshaking
This is an electrical signal controlled by the logic state on pin 20 of serial
interface connector J2 at the back of the printer. The signal goes high
when the printer is ready to receive data. The signal goes low when the
printer is in the busy state, which indicates that the input buffer is full and
can no longer receive data.
•
Software Handshaking
XON and XOFF are software signals that control serial data flow between
the printer and the host system. When the printer input buffer is full, the
printer sends the XOFF (Hex 13) character, which signals the host to stop
sending data. When space becomes available in the input buffer, the
printer sends the XON (Hex 11) character, which tells the host that the
printer is ready to receive more data.
The Printer Interface
The printer will not function properly if an incorrectly wired interface cable or
the wrong interface cable is installed.
When the printer is first powered up, it resets itself to the following default
communication parameters:
PARAMETER
DEFAULT VALUE
Baud
9600
Data Bits
Parity
NONE
Stop Bits
Use the SERIAL PORT menu to change serial interface parameters. (Refer to
the User’s Manual.)
245
Chapter
Troubleshooting A New Installation
Troubleshooting A New Installation
Customers with new printers sometimes report “problems” that reflect
unfamiliarity with the printer and manuals rather than true fault conditions. If a
customer reports general printer problems and the printer was recently
installed, check the following:
Printer Configuration
Many customers have difficulty configuring new printers for operation with
their computer system. Since there are many system configurations and
parameter options, configuring a printer can be challenging to those who do
not do it often. Check the customer’s host interface to the printer and make
sure the printer configuration conforms to the host. If the customer has not yet
made a configuration printout, show him how to print and store his printer’s
configuration. (Refer to the User’s Manual.)
GAP NOT DETECTED
1. Do the Run Calibrate procedure. (Refer to the User’s Manual.)
Sometimes the customer simply loads media and starts to print without
calibrating the media sensor(s).
2. Using the starter kit, guide the customer step-by-step through the setup
process. The starter kit helps greatly to resolve start-up problems
because the ribbon and media are designed to work well with the printer.
PRINT HEAD UP
Show the customer the printhead latch and how to close the pivoting deck.
The pivoting deck can appear to be closed when it is held down only by
friction. Make sure the latch closes.
Ribbon
1. If the customer’s application calls for a ribbon, make sure it is installed
correctly.
2. In the QUICK SETUP or MEDIA CONTROL menu, verify that the
customer has selected the correct mode for his application: Direct
Thermal (no ribbon required) or Transfer Thermal (ribbon required).
Documentation
Stress the importance of consulting the documents that come with the printer.
These manuals explain how to operate, care for, and troubleshoot the printer.
The manuals also have helpful tips about how to choose media and ribbons
and how to obtain the best print quality.
246
A
Specifications
Applicator Orientation
The SLPA may be mounted for top, bottom, or side applications.
Product Distance Variation
The relationship between the SLPA and the product is adjustable by moving
the entire machine on the mounting stand. The applicator effective stroke
length is adjustable by setting the cylinder apply pressure along with the
cylinder extend time. The maximum stroke from the bottom of the SLPA is
equal to the length of the cylinder stroke minus 2.50 inches (63.4 mm).
Application Rate
The maximum application rate depends upon the label size and the mode of
operation. The actual applicator cycle time must be totaled with the printing
time, data download, and formatting time (if in Unique mode), to determine
maximum cycle rate for a particular application and label size.
Printing
Print Speed
2.0 inches (50.8 mm) to 10 inches (254 mm) per sec {7204 SLPA}
2.0 inches (50.8 mm) to 8 inches (203 mm) per sec {7304 SLPA}
Slew Speed
2.0 inches (50.8 mm) to 10 inches (254 mm) per sec {7204 SLPA}
2.0 inches (50.8 mm) to 8 inches (203 mm) per sec {7304 SLPA}
Dot Size
0.005 inch (0.127 mm) dots per inch {7204 SLPA}
0.003 inch (0.076 mm) dots per inch {7304 SLPA}
Dot Density
300 dots/inch (11.8 dots/mm) {7304 SLPA}
203 dots/inch (8 dots/mm) {7204 SLPA}
247
Appendix A
Media
Media
Maximum Roll OD
12 inches
305 mm
Minimum Roll ID
3 inches
76 mm
Roll Length
2400 feet
732 meters
Printing Width
3.0 to 4.1 inches
75 to 104 mm
Printing Length
2.0 to 10 inches *
50.8 to 254 mm
Gap for 100% Printing
0.10 inches
2.54 mm
Thickness
0.0025 to 0.0100 inches
0.0635 to 0.254 mm
* For labels longer than 8.0 inches custom work is needed.
Contact your Printronix service representative for details.
I. Tag Specification
(Mark Sensing)
II. Tag Specification
(Gap Sensing)
III. Label Specification
(Gap Sensing)
Black Mark (on underside)
Recommended
Cross Perf
Location
Direction of Media Motion
Recommended
Cross Perf
Location
Direction of Media Motion
Figure 33. Media Dimensions
248
Direction of Media Motion
Table 15. Media Specifications
Label Width Range
0.75 -4.5 in.
19.1-114.3 mm
Backing Width Range
0.75-4.5 in.
19.1-114.3 mm
Min. Gap/Hole/Notch Height
0.10 in.
2.54 mm
Min. Refl. Mark Height
0.10 in.
2.54 mm
Min Refl. Mark Width
0.5 in.
12.7 mm
Media Thickness Range
.0025-.010 in.
.0635-.254 mm
Width of Inter-label gap/hole
0.25-0.50 in.
6.35-12.7 mm
Media Length Range
2 in. - 8 in.
These figures are approximate and depend upon the active emulation and application.
Ribbon
Roll OD
3.0 inches
76 mm
Roll ID
1.0 inches
25.4 mm
Std Length
Max Length
1476 feet
2050 feet
450 meters
625 meters
Thickness
4.5 micron
4.5 micron
249
Appendix A
Electrical
Electrical
Input Voltage
115 VAC ±10%, single phase @ 50 to 60 Hz
230 VAC ±10%, single phase @ 50 to 60 Hz
Power Entry Module
WARNING
One 2.0 Amp, 250 V Slo-Blo fuse
The SLPA must be connected to a properly grounded receptacle free of
power surges and fluctuations. Proper operation/protection of the SLPA
can only be guaranteed if its power supply is maintained within the
electrical supply specifications given above.
The power supply cord used with the SLPA must be a 2 conductor plus
ground type with minimum 0.75 mm square conductors. This connector
must incorporate a standard IEC appliance coupler on one end and a
main plug on the other end, which is suitable for use and application of
the product and is approved for use in the country of application.
Pneumatic
250
Supply Pressure
Recommended setting for regulated air
supply is 80 to 100 psi (550 to 690 kPa)
Apply Cylinder Pressure
Recommended setting for internal apply
pressure is 40 to 60 psi (140 to 275 kPA)
Air Flow Rates
3 to 5 scfm (85 to 142 sclm)
Connection
1/4 inch NPT
Vacuum
20 inch hg minimum recommended.
Environmental
Operating Temperature
Storage Temperature
40o to 100o F (4o to 38o C)
-40o to 150o F (-40o to 65o C)
Operating Humidity
Storage Humidity
10 to 95% non-condensing
5 to 85% non-condensing
Liquids
Free of direct fluid contact
Solids
Minimize unnecessary exposure to dirt, dust, and
other debris; non-conducting, non-corrosive
Chemicals
Free of caustic or corrosive exposure
Ventilation
Free air movement around the SLPA
EM Immunity
Operating area must be free of emissions in the
250 to 300 MHz range.
Physical
Length
29.0625 inches
738 mm
Height
24.5 inches
622 mm
Width
17.0 inches
432 mm
Weight
96 pounds
43.6 Kg
NOTE: Dimensions DO NOT include mounting bar, warning/fault beacons, or
labels. Allow at least 8 inches (203.2 mm) additional space for power
supply, cables, and air lines.
251
Appendix A
Connections
Connections
RS-232C Serial Port
One serial port (COM 1) is provided on the SLPA as a connection for host
devices. This female DB25, RS-232C serial port has the following
connections:
Pin 2
Transmit Data
Pin 3
Receive Data
Pin 7
Signal Ground
The serial ports must be configured for the correct baud rate, parity, and stop
bits.
Communications Interface
Standard interfaces include RS-232 (only if RFID is disabled), and IEEE-1284
Centronics parallel. Optional interfaces are ethernet and Wireless 802.11B. If
using ethernet, parallel is no longer available.
252
B
Options
Expansion Modules
The following modules may be used to expand system capabilities, and are
inserted into an open slot in the system’s card cage. Two different modules
are available for the SLPA:
•
Font Expansion Card:
Contains a 4 MB Flash memory for printing international languages/
graphics and contains either a CG-Times, a Kanji Gothic, a Simplified
Chinese, or a Korean Hangul Scalable font.
•
DMXNet Print Server Card:
Provides network interface through an ethernet style connection. Allows
system monitoring and management from standard web browser
software, using Novell, UNIX, Windows NT, Apple Talk and other
compatible software.
Beacon Package Options
Optional remote indication and/or system control is possible through these
options. Both types of optional equipment use a PLC expansion module with
additional cabling, sensors and/or additional components.
The specifications for the PLC expansion module are:
Relay Output
Voltage
24 VDC
DC Current Rating
@ 45O C
1A
Max. Current
Rating
(All Terminals)
1A
Response Time
Off to On/On to Off
10 msec./8 msec.
253
Appendix B
Beacon Package Options
Fault/Warning Beacon Package
This option provides a blue and an amber beacon tower that is connected to
the SLPA. The blue/amber lights are used to convey fault/warning information
in this package, as follows:
•
Fault: An illuminated blue beacon signals a fault situation. Fault
conditions (such as Out of Label) signal a state where operation is
suspended until the condition is cleared.
•
Warning: An illuminated amber beacon signals a low label situation. This
signal state allows operation to continue, but the operator is prompted to
check the system’s status.
Label On Pad Sensor
The sensor detects whether or not a label is present on the pad. Typically the
sensor is set to 15 inches of pulling vacuum. If the sensor detects less than 15
inches of pulling vacuum, it tells the system that the label is not on the pad. If
the sensor detects more than 15 inches of pulling vacuum, it tells the system
that the label is on the pad. Once the sensor detects that a label is on the pad,
the system goes into the label application stage. The vacuum generator
should be set to a minimum of 20 inches when the label is on the pad.
254
Mounting The Beacon
Mounting The Beacon
Beacon Assembly
Mounting
Holes
Figure 34. Beacon Mounting
If a beacon option was ordered with the system, it is advisable to mount it
before mounting the SLPA to the conveyor line. To mount the beacon post:
1. Orient the mounting holes of the beacon to the holes on the side panel of
the SLPA and secure into place using the provided screws.
2. Connect the 5-pin connector assembly of the beacon to the 5-pin plug
located on the side panel of the SLPA (Power Panel).
255
Appendix B
Mounting Accessories
Mounting Accessories
U-Arm And Accessories
Socket Screw (4)
3/8 in. Washer
3/8-16 Socket Head
Cap Screw (4)
3/8 in. Washer
Mounting Clamp (2)
Support Rod (2)
U-Arm
Figure 35. U-Arm and Offset Arms
The SLPA is designed so that it can be mounted to a stand, or other fixturing
device, using button head socket screws and U-arm. The offset arms are
provided to adapt the SLPA for mounting to the U-arm.
NOTE: The optional mounting stand that can be purchased with the SLPA
utilizes the U-arm configuration.
1. Secure the support rod to the side plates of the SLPA using the two
washers and four socket screws provided. (If the U-arm was purchased
with your SLPA, this may already be done.)
2. Secure the U-arm to the stand, or other mounting device using the two
mounting clamps, two 3/8 inch washers, and four 3/8-16 socket head cap
screws provided.
3. Insert the support rods of the offset arms into the recessed section of the
U-arm and hold into place.
256
Mounting Stand
4. Secure the SLPA into place using the 3/8-16 socket head cap screws
provided with the two U-arm clamps. Torque the bolts to 36 ft-lbs in
increments of 6 ft-lbs for each bolt.
CAUTION
Use extreme caution when lowering the SLPA onto the U-arm. The SLPA
is a heavy unit and may be difficult to lift by one individual. Once the
SLPA is supported by the U-arm, it must be held in place until it is
secured with the U-arm clamps. The weight distribution of the SLPA is
not balanced, therefore, it would tend to pivot on the support rods. The
U-arm clamps will supply enough pressure to hold the SLPA into place.
Mounting Stand
An optional mounting stand can be purchased with the SLPA that utilizes a
standard U-arm configuration. Offset arms are provided with all stands, that
mount directly to the sides of the SLPA, for easy assembly to the U-arm. Once
mounted on the stand, the SLPA can be rotated and locked into various
positions for printing.
67.50 in.
20.25 in.
24.25 in.
45.50 in.
34.25 in.
36.0 in.
36.0 in.
T Base Stand
63.75 in.
H Base Stand
Figure 36. Mounting Stand
257
Appendix B
Low Label Sensor
Low Label Sensor
The low label sensor activates the warning beacon to alert the operator of a
low label situation. The low label indication can come from the optional fault
warning beacon (light tower), message to the LCD or message to the host
computer. The low label sensor is typically not adjusted after manufacturing
as it is located behind the media unwind assembly. Its position may be moved
to allow more or less media stock on the unwind roll before signal activation.
Proceed as follows:
1. Remove the front label roll retainer and the label roll back stop.
2. Remove the two #6-32 screws, relocate the sensor in one of the three
possible sensor location holes, and replace the #6-32 anchoring screws.
3. Replace the front label roll retainer and the label roll back stop.
Low Label
Sensor
Figure 37. Low Label Sensor Adjustment
258
Sensor Location
Hole
Mounting Stand
When the label stock is running low, the low label signal state should be ON.
To test the label low input:
1. Remove the label stock from the label roll hub while monitoring this signal
state.
2. Turn the label roll hub so that the sensor is not visible through one of the
slots in the label roll back stop.
3. Clear the fault condition by feeding label/ribbon stock through the
printhead as noted by the display instructions.
4. Once the error is cleared, rotate the label roll back stop until the low label
sensor visibly aligns with one of the open slots in the plate. If the signal
state does not change, the sensor and it’s wiring may need maintenance.
Product Sensor
M3x12mm
Cross-recessed bolt
Figure 38. Product Sensor Adjustment
The product sensor mounts on the side of the conveyor and detects the
presence of the product and activates the tamp cycle and next print cycle. The
print cycle begins by printing a label and feeding it to the applicator. The
system then waits the designated Delay Time, after which the applicator
extends to place the label, then returns to await the beginning of the next print
command. The mounting position of the product sensor determines the rough
placement of the label on the product (see “Label Application (Positioning)
Adjustments” on page 68). The DB9 Connector located on the back of the
SLPA connects the product sensor to the SLPA.
259
Appendix B
Product Sensor
Product sensors of the following type may be used:
Type
Pin Number
Pin Description
100mA max current allowed
GND
Signal
Device using NPN Transistor with
open collector output
SINK 50 ma
GND
Signal
Mechanical Switch
GND
Signal
12 - 24 VDC Photo eye
(Provided)
CAUTION
The internal signal is pulled up to +24VDC.
Use shielding cables which should be grounded at the SLPA end. It is
also recommended that a 200 Ω ferrite be attached to the cable for
adequate EMI shielding.
The product sensor supplied by Printronix has a range of 12 inches (300mm)
and has a sensitivity adjustment for different sensing levels. This sensor has
two modes of operation, Light Operate and Dark Operate. When an object is
in front of the product sensor, the LED, located on the back of the sensor is lit.
When in Light Operate mode, the factory preset mode, the sensor will trigger
when the LED turns on (is lit). This mode would therefore apply a label when
the leading edge of the product is detected by the sensor. When in Dark
Operate mode, however, the sensor will trigger when the LED turns off (is not
lit). This mode would therefore apply a label when the trailing edge of the
product is detected by the sensor.
NOTE: For a standard SLPA, the sensor should be set to Light Operate
mode. If the Dark Operator mode is required, custom work is needed
and must therefore be specified prior to order placement.
If the sensor is set to Dark Operator mode for a standard SLPA, the
cylinder will always cycle one time on power-up.
To adjust the product sensor delay to the correct time for the size of the
product:
1. Adjust the sensitivity by turning the gain on the top of the product sensor.
The red LED located on the top of the product sensor is provided to help
set the sensitivity.
To adjust to a lower sensitivity, turn the gain counterclockwise. To adjust
to a higher sensitivity, turn the gain clockwise.
NOTE: The product sensor should be set to a lower sensitivity if it is being
triggered by background objects. If the product sensor does not
trigger when the product passes in front of the sensor, it should be set
to a higher sensitivity.
260
Cylinder Stroke Lengths
Application Options
NOTE: The following application options require custom work and must
therefore be specified prior to order placement.
Cylinder Stroke Lengths
To customize the SLPA to meet individual application requirements,
applicators are available in the following cylinder stroke lengths:
•
•
•
8.0 inches (203 mm)
14.0 inches (357 mm) - standard
20.0 inches (508 mm)
NOTE: The lengths specified above do not reflect the actual distance that the
SLPA can be positioned from the product. The applicator pad must
travel 4.75 inches (120.65 mm) from the peel point (point at which the
label is applied) before reaching the bottom of the SLPA. Therefore,
an SLPA that has a cylinder length of 14 inches, for example, can be
positioned no more than 11.50 inches (292 mm) from the product to
make contact.
Soft Pad
For applications requiring cushioned application, a soft applicator pad is
available. This pad is manufactured from foam rubber rather than hard plastic,
as the standard applicator pad. This option is useful for applying labels to
fragile products or products that have irregular surfaces.
Random Stroke Sensor
The random stroke regulator controls the trip point at which the applicator will
return to its home position, once it makes contact with the product. This allows
products of different sizes to be marked without concern of the applicator
crushing objects which require a shorter stroke of the applicator.
There are several sensor types which may be used with the random stroke
function, depending upon the customer’s application. Regardless of the type
of sensor used, all random stroke sensors will interface with the SLPA via the
auxiliary connection on the interface panel.
261
Appendix B
262
Application Options
C
Downloading Software
Loading Flash Memory
Flash memory is contained in a SIMM (single in-line memory module) located
on the controller PCBA. Printer control languages (the “emulations”) and
printer operating system software are loaded into flash memory at the factory,
but there are occasions when you may have to load this software:
•
•
•
•
•
You have replaced the controller PCBA
You have replaced flash memory
The customer needs to upgrade printer software
The customer needs different emulation software
The customer buys the PGL or VGL graphics language, the
CT option, the IPDS option, or the ethernet NIC (network interface card)
option after the printer is installed
Emulation and operating system software are included as files on a CD-ROM
that comes with the printer. You will copy the appropriate file from the CDROM to a computer’s hard disk, then download the file from the computer into
printer memory.
IMPORTANT
When downloading emulation and operating system software to the
printer, all other optional fonts, customer-supplied logos, setup files,
feature files, and TIFF files will be erased. You will then need to reload
those files. Before starting a download procedure, be sure that you have
all the necessary files on hand.
You can load software through the serial, parallel, or ethernet port of the
printer, and you can do it three ways:
•
If your computer can run Java™ programs, you can load software through
any printer port by using the Firmware Download Utility included on the
CD that comes with the printer. (See below.)
•
You can use DOS commands to load software through the parallel port or
serial port. (See page 265.)
•
If the printer has the ethernet NIC (network interface card) installed, you
can load software through the ethernet port. (See page 268.)
263
Appendix C
Loading Flash Memory
Loading Software With The Firmware Download Utility
The Firmware Download Utility (FDU) allows you to load program files into the
printer with an easy to use graphical interface. The FDU is a utility program
included on the CD that comes with the printer. It can be used on computers
running the Windows or UNIX® (such as Linux® or Solaris™) operating
systems. With the FDU, you can choose the printer port through which to load
software (all are supported), configure the port, and initiate the download.
The FDU is a Java-based program, so you need the Java 2 Platform,
Standard Edition (J2SE™) Java Runtime Environment (JRE) installed on your
computer. The Windows version of the J2SE JRE is included on the CD that
comes with the printer in the form of an executable file:
j2re-1_4_2_08-windows-i586-p.exe. Copy this file to your computer and
double-click it; it will self-extract and install the J2SE JRE on your computer.
NOTE: If you have a Linux or Solaris system, you can download the J2SE
JRE for your system from http://java.sun.com/j2se.
If you have another UNIX system, see your system administrator.
Conditions for use of the included Java Software are set forth in the Sun
Microsystems Binary Code License Agreement
(http://java.com/en/download/license.jsp). In the event of any conflicting
terms, the Binary Code License Agreement controls.
1. Make a configuration printout of all saved configurations. (Refer to the
User’s Manual.)
2. Set the printer power switch to O (Off).
3. Disconnect the data (signal) cable(s) from the printer interface
connectors.
4. Connect a printer data cable to the parallel, serial, or ethernet port of the
computer you will use to download the software.
5. Connect the printer data cable to the appropriate I/O port of the printer.
6. On the printer control panel, press and hold down the ... and ↓ keys.
Without releasing the keys, power the printer on. When you see
“B01: STATUS” on the on the LCD, release the keys.
7. Wait until you see “PROGRAM DOWNLOAD” on the LCD before doing
the next step. This can take about a minute to appear, depending on the
emulations and interfaces installed in the printer.
8. On your computer, create a directory named download at the root level
of the hard drive (e.g., C:\download on a Windows computer).
9. Insert the printer emulation software CD into your computer’s CD-ROM
drive.
10. Copy the FDU.jar file from the CD-ROM to your computer.
264
Loading Through The Parallel Or Serial Port Using DOS
11. Open the readme.txt file on the CD-ROM. There are two emulation sets
with corresponding part number files from which to choose:
CT / IPDS / IGP / ZGL / TGL / IGL / STGL
TN / IGP / ZGL / TGL / IGL / STGL
Both emulations include the LP+ emulation. They are offered in two file
formats: .exe and .prg. You can use either format with the FDU.
12. Identify which emulation set you want to load into the printer and note the
filename that corresponds to that emulation. The filename is a six digit
number plus .exe or .prg. For example: 123456.exe or 123456.prg
This is the file you will download into the printer.
13. Copy the file to the download directory you created in step 8.
14. Double-click the FDU.jar file (for command line prompt users, type
java -jar fdu.jar). It will launch in its own window. Use the
FDU to enter the emulation part number, to select the I/O connection and
its corresponding settings, and to initiate the download.
IMPORTANT
Do not interrupt the downloading process once it has started.
Interrupting a download will leave the flash memory on the controller
PCBA incompletely loaded, and the printer may not boot up.
15. When the new software has successfully loaded into flash memory and
the printer has reset itself, set the printer power switch to O (Off).
16. Remove the CD-ROM from your computer and store it with the printer.
17. If required, reconnect the data input cable(s) to the printer.
18. Set the printer power switch to | (On).
19. Using the configuration printout(s) you made in step 1, page 264, restore
the printer configurations. (Refer to the printer User’s Manual.)
Loading Through The Parallel Or Serial Port Using DOS
1. Make a configuration printout of all saved configurations. (Refer to the
User’s Manual.)
2. Set the printer power switch to O (Off).
3. Disconnect the data (signal) cable(s) from the printer interface
connectors.
4. Connect a parallel data printer cable to the LPT1 port or a serial data
printer cable to the COM1 port of an IBM-compatible computer running
the Windows (95, 98, Me, NT, 2000, or XP) operating system.
NOTE: You can connect the cable to the LPT2 port if the LPT1 port is in use.
The load command is different if you use this port, so make sure you
use the LPT2 commands in step 15.
Software loads at 9600 baud if you load through the serial port with a
DOS command. This can take a long time. Software loads much
faster through the parallel port.
5. Connect the data cable to the appropriate I/O port of the printer.
265
Appendix C
Loading Flash Memory
6. On the printer control panel, press and hold down the ... and ↓ keys.
Without releasing the keys, power the printer on. When you see
“B01: STATUS” on the on the LCD, release the keys.
7. Wait until you see “PROGRAM DOWNLOAD” on the LCD before doing
the next step. This can take about a minute to appear, depending on the
emulations and interfaces installed in the printer.
8. Using Windows Explorer, create a directory named download at the root
level of your C: hard drive (C:\download).
9. Insert the printer emulation software CD-ROM into your computer’s CDROM drive.
10. Open the readme.txt file on the CD-ROM. There are two emulation sets
with corresponding part number files from which to choose:
CT / IPDS / IGP / ZGL / TGL / IGL / STGL
TN / IGP / ZGL / TGL / IGL / STGL
Both emulations include the LP+ emulation. They are offered in two file
formats: .exe and .prg. Use .exe files to download through the parallel
or serial port.
11. Identify which emulation set you want to load into the printer and note the
filename that corresponds to that emulation. The filename is a six digit
number plus .exe. For example: 123456.exe
This is the file you will download into the printer.
12. Copy the file to the download directory you created in step 8.
13. Start a command prompt session. (The Start Menu icon is usually labeled
MS-DOS® Prompt or Command Prompt.)
14. At the command prompt type:
C:
cd \download
15. To load the file through the LPT1 parallel port on the computer, type the
following at the command prompt on the computer:
filename.exe -pb
where filename.exe is the file name you noted in step 11. This command
decompresses the file on the hard drive and copies it as a binary file into
the flash memory on the printer controller board.
To load the file through the LPT2 parallel port on the computer, enter the
following command:
filename.exe -pb2 
To load the file through the serial port, enter the following commands:
mode COM1:9600,N,8,1,P
filename.exe -pbc1
NOTE: Software loads at 9600 baud if you load through the serial port with a
DOS command. This can take a long time. Software loads much
faster through the parallel port.
When you power up in download mode (step 6) the printer is ready to
accept data from all ports. When the printer receives data from one of
the ports (based on the load command you give) the other ports shut
down.
266
Loading Software If Flash Contains Only Boot Code
IMPORTANT
Do not interrupt the downloading process once it has started.
Interrupting a download will leave the flash memory on the controller
PCBA incompletely loaded, and the printer may not boot up.
While the file is copied into memory, the printer LCD informs you of the
load process and status.
16. When the new software has successfully loaded into flash memory and
the printer has reset itself, set the printer power switch to O (Off).
17. Remove the CD-ROM from the host computer and store it with the printer.
18. If required, reconnect the data input cable(s) to the printer.
19. Set the printer power switch to | (On).
20. Using the configuration printout(s) you made in step 1 on page 265,
restore the printer configurations. (Refer to the printer User’s Manual.)
Loading Software If Flash Contains Only Boot Code
If the flash memory contains only boot code (e.g., if it is new), or if a download
was interrupted (e.g., by a power outage), you must download software
through the printer’s parallel port using the three-key initialization sequence
covered in this section.
1. Make sure the printer’s parallel port is available. In some configurations,
you may have to re-install the Centronics® I/O cable and connector in
order to load basic software into the printer.
2. Set the printer power switch to O (Off).
3. Disconnect the data (signal) cable(s) from the printer interface
connectors.
4. Connect a parallel data printer cable to the LPT1 port or LPT2 port of an
IBM-compatible computer running the Windows (95, 98, Me, NT, 2000, or
XP) operating system.
5. Connect the data cable to the Centronics port of the printer.
6. On the printer control panel, press and hold down the ... , ↓, and ↵ keys.
Without releasing the keys, power the printer on. When you see “B20:
STATUS 00% / DOWNLOAD MODE” on the LCD, release the keys.
7. Using Windows Explorer, create a directory named download at the root
level of your C: hard drive. (C:\download)
8. Insert the printer emulation software CD-ROM into your computer’s CDROM drive.
9. Open the readme.txt file on the CD-ROM. There are two emulation sets
with corresponding part number files from which to choose:
CT / IPDS / IGP / ZGL / TGL / IGL / STGL
TN / IGP / ZGL / TGL / IGL / STGL
Both emulations include the LP+ emulation. They are offered in two file
formats: .exe and .prg. Use .exe files to download through the parallel
port.
10. Identify which emulation set you want to load into the printer and note the
filename that corresponds to that emulation. The filename is a six digit
267
Appendix C
Loading Flash Memory
number plus .exe. For example: 123456.exe
This is the file you will download into the printer.
11. Copy the file to the download directory you created in step 7.
12. Start a command prompt session. (The Start Menu icon is usually labeled
MS-DOS Prompt or Command Prompt.)
13. At the command prompt type:
C:
cd \download
14. To load the file through the LPT1 parallel port on the computer, type the
following at the command prompt on the computer:
filename.exe -pb
where filename.exe is the file name you noted in step 11. This command
decompresses the file on the hard drive and copies it as a binary file into
the flash memory on the printer controller board.
To load the file through the LPT2 parallel port on the computer, enter the
following command:
filename.exe -pb2 
15. When the software has successfully loaded into flash memory and the
printer has reset itself, set the printer power switch to O (Off).
16. Starting at step 6, page 266, repeat the “Loading Through The Parallel Or
Serial Port Using DOS” procedure. (In other words, use the two-key
method to load software again.) This ensures that all necessary code is
loaded into printer memory.
Loading Software Through The NIC
IMPORTANT
To load software through the NIC, you need the IP Address of the printer
and the flash memory must contain basic printer code. If the flash
memory was replaced, or if a download was interrupted (e.g., by a power
outage), you must load software through the parallel port. (See
“Loading Software If Flash Contains Only Boot Code” on page 267.)
1. Make a configuration printout of all saved configurations. (Refer to the
User’s Manual.)
2. Set the printer power switch to O (Off).
3. Connect the ethernet cable to the printer interface.
4. On the printer control panel, press and hold down the ... and ↓ keys.
Without releasing the keys, power the printer on. When you see “B01:
STATUS” on the on the LCD, release the keys.
5. Wait until you see “WAITING FOR DOWNLOAD” on the LCD before
proceeding. This can take about a minute to appear, depending on the
emulations and interfaces installed in the printer.
6. Using Windows Explorer, create a directory named download at the root
level of your C: hard drive. (C:\download)
7. Insert the printer emulation software CD-ROM into your computer’s CDROM drive.
268
Loading Software Through The NIC
8. Open the readme.txt file on the CD-ROM. There are two emulation sets
with corresponding part number files from which to choose:
CT / IPDS / IGP / ZGL / TGL / IGL / STGL
TN / IGP / ZGL / TGL / IGL / STGL
Both emulations include the LP+ emulation. They are offered in two file
formats: .exe and .prg. Use .prg files to download through the NIC.
9. Identify which emulation set you want to load into the printer and note the
filename that corresponds to that emulation. The filename is a six digit
number plus .prg. For example: 123456.prg
This is the file you will download into the NIC.
10. Copy the file to the download directory you created in step 6.
11. Start a command prompt session in Windows. (The Start Menu icon is
usually labeled MS-DOS Prompt or Command Prompt.)
12. At the command prompt type:
C:
cd \download
13. Start the FTP (file transfer protocol) program by typing:
ftp xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP Address of the printer.)
14. Log in to the printer by typing:
root
You are given a password prompt.
NOTE: The default is no password. If the FTP program requires a password,
contact the system administrator.
15. At the password prompt, press .
16. Once logged in, type the following sequence at the command prompt to
download the filename.prg file to the printer:
cd dest
cd d1prn
bin
put filename.prg
(where filename.prg is the file name you noted in step 9)
IMPORTANT
Do not interrupt the downloading process once it has started.
Interrupting a download will leave the flash memory on the controller
PCBA and NIC incompletely loaded, and the printer may not boot up.
17. When the download is complete, exit the FTP program by typing:
quit
18. When the new software has successfully loaded into flash memory and
the printer has reset itself, set the printer power switch to O (Off).
19. Remove the CD-ROM from the host computer and store it with the printer.
20. If required, reconnect the data input cable(s) to the printer.
21. Set the printer power switch to | (On).
22. Using the configuration printout(s) you made in step 1, page 268, restore
the printer configurations. (Refer to the printer User’s Manual.)
269
Appendix C
Loading Flash Memory
Downloading Optional Fonts To Flash Memory
Optional fonts are stored on a 3.5 inch floppy diskette that contains file names
comprised of a part number with a .dwn extension. You will insert this diskette
in your IBM-compatible computer and use either the parallel or serial port to
download the desired font(s) to the printer’s flash memory.
See Table 16 for a list of optional fonts and their corresponding part numbers.
Table 16. Optional Fonts
Font Name
270
Part Number
Antique Olive
706612-001
Avante Garde
706617-001
Baskerville
706606-001
Caslon
706613-001
CG Bodoni
706610-001
CG Century
706598-001
CG Times
706597-001
CG Times International
706614-001
CG Triumvirate
706596-001
CG Triumvirate Condensed
706607-001
Chart
706601-001
Decorative 1
706611-001
Decorative 2
706618-001
Decorative 3
706615-001
Decorative 5
706616-001
Desktop
706603-001
Futura II
706605-001
Garamond
706604-001
Gill Sans
706595-001
ITC Galliard
706608-001
ITC Century
706609-001
Label #1
706599-001
Label #2
706600-001
Office
706602-001
Univers
706594-001
Downloading Optional Fonts To Flash Memory
1. Set the printer power switch to O (Off).
2. Connect a parallel data cable to the LPT1 port or a serial cable to the
COM1 port of an IBM-compatible computer running the Windows (95, 98,
Me, NT, 2000, or XP) operating system.
NOTE: You can connect the cable to the LPT2 port on the computer if the
LPT1 port is already in use. The load commands are different if you
use this port, as described in the notes after step 13.
3. Verify that the data cable is connected to the appropriate I/O port on the
printer and to the host computer.
4. Power on the computer and allow it to boot up.
5. On the printer control panel, press and hold down the ... and ↓ keys.
Without releasing the keys, power the printer on. Continue holding down
the ... and ↓ keys.
6. When you see “B01 STATUS” on the LCD, release the
..
and ↓ keys.
7. Wait until you see “PROGRAM DOWNLOAD” on the LCD before
proceeding. This can take about a minute to appear, depending on the
emulations and interfaces installed in the printer.
8. Insert the optional font diskette into diskette drive A (or B) of the
computer.
9. Start a command prompt session. (The Start Menu icon is usually labeled
MS-DOS Prompt or Command Prompt.)
10. Make the diskette drive the active drive by typing:
A: (if the diskette is in drive B, type B:)
11. List the contents of the diskette at the command prompt by typing the
following:
dir
You will see a directory listing containing files with a .dwn extension, e.g.,
94021.dwn, 94022.dwn, 94023.dwn.
12. Make note of the file name with the .dwn extension of each file you want
to download to the printer.
NOTE: The numeric portion of the file name will match the numbers of the
font typefaces listed in Appendix F of the PGL Programmer’s
Reference Manual and provide you with a description and print
sample of the typeface.
13. At the command prompt type:
copy /b filename.dwn LPT1
(where filename.dwn is file name you noted in step 12.)
NOTE: If you are loading the file using the LPT2 port on the computer, type
the following command:
copy /b filename.dwn LPT2
(where filename.dwn is a file you noted in step 12.)
271
Appendix C
Loading Flash Memory
If you are loading the file using the serial port on the computer, type
the following commands:
mode COM1:9600,N,8,1,P
copy /b filename.dwn COM1
(where filename.dwn is a file you noted in step 12.)
The 9600 baud rate is the only selection some systems can use. The
baud rate information entered in the above commands must match the
Baud Rate setting (in the SERIAL PORT menu) saved in the Power-Up
Config.
You can download the optional fonts one at a time by entering one file
name per the copy command or you can copy multiple files in one copy
command.
To download one file at a time, enter the following at the command
prompt:
copy /b filename.dwn LPT1
To download multiple files, enter the following at the command prompt,
for example:
copy /b filename1.dwn+filename2.dwn+...LPT1
14. While the font file is copied into flash memory, the printer LCD informs
you of the load process and status. When the new file is successfully
loaded into memory, the printer will reset itself and go online.
15. To verify that the optional fonts have been downloaded:
NOTE: Admin User must be set to Enable in the PRINTER CONTROL menu.
See the User’s Manual.
a. Perform a configuration printout.
— OR —
b. Select PRINTER CONTROL
View File List. The new file names
will appear with the same part number file name you downloaded, but
with an .sf extension.
NOTE: The optional font typefaces cannot be selected via the printer control
panel. They can only be selected via a software command from the
host.
16. Press the PAUSE key to place the printer online and return the printer to
normal operation.
Downloading TrueType Fonts
There are several ways to download TrueType fonts to your SLPA printer.
Once a TrueType font is downloaded, it will be stored in the Flash file system
as a resident font. Regardless of printer power cycles, the downloaded font
will stay in the printer until the user deletes it. The user can find the list of all
printer resident fonts under Printer Control -> View File List after enabling
Admin User in the Printer Control menu. To delete a downloaded font from the
Flash file system, the user should select the font under Printer Control ->
Delete File List and then select Optimize & Reboot.
272
Printronix Windows Driver
Printronix Windows Driver
A TrueType font can be downloaded from a PC through the Printronix
Windows Driver.
1. Load the Printronix Windows driver provided with your printer on the
Manuals and Utilities CD on Windows 2000/NT/XP.
2. Once the printer driver is installed on the PC, right click the printer driver
and select Properties.
3. Click the “TT Font Download” tab to access all the available system
TrueType fonts.
4. Select the TrueType font(s) from the “Available System TrueType fonts”
you want to download.
5. Click the “Download” button to download font(s) to the printer while it is
online.
Create And Send Download File – Online (PGL Only)
A TrueType font can be loaded by creating a file that appends a PGL
command to the font and then sending that file to the printer. Use the PGL
FONTLOAD command:
~FONTLOAD;FontName;FontSize;DISK
where
FontName - TrueType font name, e.g. arial.ttf
FontSize - TrueType font size, e.g. file size for arial.ttf
DISK - Specify the download location to Flash
For example:
~FONTLOAD;arial.ttf;60548;DISK
Insert binary data of arial.ttf here...
END
After the file is created, it can be copied to the appropriate I/O port of the
printer while the printer is online, just like any other print file (for example:
copy/b filename.ext 1pt1).
273
Appendix C
Loading Flash Memory
Create And Send Download File – Download Mode
A TrueType font can be converted to a downloadable format by appending a
header to the font file using the cnvt2fls.exe utility.
1. Start a MS-DOS prompt window.
2. Copy cnvt2fls.exe and addtthdr.bat from your startup CD to your working
directory.
3. In your working directory, include the TrueType font file in .ttf format,
(e.g. arial.ttf).
4. Convert the TrueType font file .ttf to a downloadable format .dwn with the
following command: addtthdr (filename without extension).
5. Put the printer in download mode as described in the “Downloading
Optional Font Files To Flash Memory” section.
6. Send the downloadable font file (e.g. arial.dwn) to the printer through the
appropriate I/O port of the printer.
Using PTX_SETUP
PTX_SETUP can be used to load TrueType fonts into the file system. Please
see the PTX_SETUP chapter in the PGL Programmer’s Reference Manual for
details.
Example:
!PTX_SETUP
FILE_IO-CAPTURE; “ARIAL.TTF”.
PTX_END
Arial TrueType font binary data
NOTE: Do not add any LF/FF at the end of the binary data
!PTX_SETUP
FILE_IO-CAPTURE;””.
PTX_END
Labeling Applications
A TrueType font can be downloaded through several labeling applications,
such as Codesoft, Loftware, and Bartender. Please contact the appropriate
company for more details.
274
Using Downloaded TrueType Fonts
Using Downloaded TrueType Fonts
After downloading the TrueType font using any of the above methods, the
user can access the downloaded TrueType fot by using the FONT;NAME
command as described in the PGL Programmer’s Reference Manual.
For Example:
~CREATE;FORM
FONT;NAME ARIAL.TTF
ALPHA
10;10;2;2;$01234$
STOP
END
~EXECUTE;FORM;1
275
Appendix C
276
Loading Flash Memory
Index
Numerics
06 HOST REQUEST fault message, 209
08 HOLD PRINT TIMEOUT fault message, 209
15 COMM CHECK fault message, 209
203 DPI fault message, 210
22 INVALID ADDR fault message, 209
27 CU TIMED OUT fault message, 209
28 CU NOT ENAB fault message, 209
300 DPI fault message, 210
33 HEAD OPEN Timeout fault message, 210
40V POWER FAIL fault message, 210
About the Printer, 24
Accessories
mounting, 256
optional mounting, 29
U-arm, 256
ACK / NAK, 166
Active IGP Emul option, 95, 135
Adjustments
cylinder extend time, 70
label application, 68
media sensor, 56
pressure block, left, 56
pressure block, right, 56
printhead pressure, 55
voltage, 33
Adjustments, system, 55
Admin User option, 143
Advanced gap, media sensing, 58, 61
Advanced notch, media sensing, 58, 62
AI 00 Spaces option, 151
Air connection, 30
Air cylinder regulator control valve, 40
Air jet adjustment control valve, 40
AIR JET control valve, 40
Air jets, position, 52
Air supply, 20
Alarm option, 137
Amp-Hour Used option, 191
Ant. Diversity option, 187
Application options, 261
cylinder stroke lengths, 261
random stroke sensor, 261
soft pad, 261
Application rate specifications, 247
Applicator delay menu mode, 195
Applicator pad, cleaning, 200
Apply label, 71
ASCII Data Port option, 176
Asterisk (*), meaning on messages, 208
Auth Method, WLAN LEAP menu, 189
Auto Calibrate, 207
option, 94
Auto Calibrate option, 126
Auto calibrate, running, 63
Auto Label Width option, 117
Auto Locking option, 139
Auto Map Select option, 115
Auto Retry, 103
Auto Save Configuration, 76
Auto Trickle option, 162
Auto Uppercase option, 149
Autowrap option, 148
277
B
BAD VFU CHANNEL fault message, 210
BAR CODE IMPROPER Data Format fault
message, 210
BAR CODE QUIET Zone too small fault message,
210
Bar codes, 24
Barcode Demo, 208
Batch Counter option, 143
BATT HIGH VOLT fault message, 210
BATT LOW VOLT fault message, 210
BATTERY CONTROL
menu, 190
submenus, 191
Battery Monitor option, 191
Baud Rate option, 165
Beacon package options, 253
Beacon package, fault/warning, 254
Beacon, mounting, 255
Bold Chars. option, 142
Boundary Check option, 155
BUFFER OVERFLOW fault message, 211
BUFFER OVERRUN fault message, 211
Buffer Size in K option (Parallel Port), 161
Buffer Size in K option (Serial), 167
Busy on Strobe option, 163
C/T PORT
menu, 172
submenus, 172
CALIBRATE CTRL
menu, 125
submenus, 126
Calibrating media sensors, 63
CALIBRATION Warning fault message, 211
Cancel Key option, 138
CANNOT CALIBRATE Disable Peel-Off fault
message, 211
CAUTION, definition, 17
Cautions, 22
Changing printer settings, 74
Channel option, 186
278
Character Group option (PGL), 147
Checkerboard, printer test, 207
Cleaning, 197
applicator pad, 200
media sensor, 199
platen roller, 199
printhead, 199
schedule, 202
vacuum generator, 201
Clear Error Log option, 158
Clear Tag Stat, 101
CLEARING PROGRAM FROM FLASH fault
message, 211
Clip Page option, 120
Communications connection, 30
Communications failures, 243
Communications interface specifications, 252
Compatibility option, 138
CONFIG. CONTROL
menu, 105
submenus, 106
Configuration, 18
Configuration menu
moving within, 73
printout (sample), 80
Configurations
modifying saved, 78
printing, 79
printout (sample), 80
saving, 75
specifying power-up, 77
Connections
air, 30
communications, 30
power, 30
specifications, 252
CONTRAST TOO LOW Check media fault
message, 211
Control gauges, pneumatic, 40
Control panel status, keypad, 36
Control valves, pneumatic, 40
CR Edit option, 150
Create And Send Download File
Download Mode, 274
Online (PGL Only), 273
CSC, 15
CTHI Emulation option, 134
Current Configuration, printer test, 208
Current Draw option, 191
Custom Read Pwr, 103
Custom Tag, 103
Custom Tag Class, 104
Custom Tag Len, 104
Custom Write Pwr, 103
Customer Support Center, 15
CUTTER FAULT Check Cutter fault message, 212
CYLINDER control valve, 40
Cylinder extend time adjustments, 70
Cylinder stroke lengths, 261
Dark background labels with gaps, 61
Dark background media with notches or holes, 62
Data Bit 8 option, 161
Data exchange, 245
Data indicator light, 39
Data Polarity option, 163
Data Protocol option, 166
Data Term Ready option, 168
Default WEP Key option, 187
Define CR code option, 148
Define LF code option (PGL, Serial Matrix,
Proprinter XL, Epson FX), 148
Del Char frm Flsh option, 136
Del Char frm RAM option, 136
Del Set frm Flsh option, 136
Del Set from RAM option, 137
Delete Config option, 106
Delete Files option, 138
Device Address option, 172
DHCP option, 174, 180
Diagnostic tests, 157
DIAGNOSTICS
menu, 156
submenus, 157
DIAGNOSTICS PASSED fault message, 212
Direct Thermal Mode, 26
DIRECT THERMAL Remove Ribbon fault
message, 212
Display Language option, 136
Display Ribbon option, 121
Do FF at TOF option, 152
DO NOT POWER OFF fault message, 212
Download File
Download Mode, 274
Online (PGL Only), 273
Downloading Optional Fonts to Flash Memory, 270
Downloading software, 263
Downloading TrueType Fonts, 272
DRAM Installed option, 158
DTR, 167
Dynamic Sensing option, 130
EC SOFTWARE FAIL fault message, 212
Electrical specifications, 250
Emulations, 24
Emulations, loading, 263
E-NET INIT fault message, 212
E-NET READY fault message, 212
E-NET RESET fault message, 212
E-Net Test Page, 208
ENTER to Stop fault message, 212
Environment, operating, 20
Environmental specifications, 251
EPC Mgr Report, 104
ERROR DC PROGRAM NOT VALID fault
message, 212
ERROR DRAM AT ADDRESS XXXXXXXX fault
message, 212
ERROR FLASH DID NOT PROGRAM fault
message, 213
Error Handling, 100
ERROR IPDS needs 300 DPI Head fault
message, 213
Error messages, clearing, 209
Error messages, printed overstrike
Precheck Fail x / Check media, 102
Tag Comm Err x / Check cable, 102
Tag R/W Err x / Check media, 102
279
ERROR NO DRAM DETECTED fault
message, 213
ERROR OCCURRED FLUSHING QUEUES fault
message, 214
ERROR PROGRAM NEEDS MORE DRAM fault
message, 213
ERROR PROGRAM NEEDS MORE FLASH fault
message, 213
ERROR PROGRAM NOT COMPATIBLE fault
message, 213
ERROR PROGRAM NOT VALID fault
message, 213
Error Recover option, 121
Error Report option, 154
ERROR SECURITY KEY NOT DETECTED fault
message, 213
ERROR SHORT AT ADDRESS XXXX fault
message, 213
ERROR WRITING TO FLASH fault message, 213
ERROR WRONG CHECKSUM fault message, 213
ETHERNET ADDRESS
menu, 173
submenus, 174
ETHERNET PARAMS
menu, 175
submenus, 176
Ethernet Speed option, 177
ETX / ACK, 166
Exchange, data, 245
Expanded Font option (PGL), 152
Expansion modules, 253
Ext Execute Copy option, 151
Extra Bold Char. option, 142
F/W-Version, 101
Failed Tag Cnt, 100
FAN WARNING fault message, 214
Fault message
06 HOST REQUEST, 209
08 HOLD PRINT TIMEOUT, 209
15 COMM CHECK, 209
203 DPI, 210
22 INVALID ADDR, 209
280
27 CU TIMED OUT, 209
28 CU NOT ENAB, 209
300 DPI, 210
33 HEAD OPEN Timeout, 210
40V POWER FAIL, 210
BAD VFU CHANNEL, 210
BAR CODE IMPROPER Data Format, 210
BAR CODE QUIET Zone too small, 210
BATT HIGH VOLT, 210
BATT LOW VOLT, 210
BUFFER OVERFLOW, 211
BUFFER OVERRUN, 211
CALIBRATION Warning, 211
CANNOT CALIBRATE Disable Peel-Off, 211
CLEARING PROGRAM FROM FLASH, 211
CONTRAST TOO LOW Check media, 211
CUTTER FAULT Check Cutter, 212
DIAGNOSTICS PASSED, 212
DIRECT THERMAL Remove Ribbon, 212
DO NOT POWER OFF, 212
EC SOFTWARE FAIL, 212
E-NET INIT, 212
E-NET READY, 212
E-NET RESET, 212
ENTER to Stop, 212
ERROR DC PROGRAM NOT VALID, 212
ERROR DRAM AT ADDRESS
XXXXXXXX, 212
ERROR FLASH DID NOT PROGRAM, 213
ERROR IPDS needs 300 DPI Head, 213
ERROR NO DRAM DETECTED, 213
ERROR OCCURRED FLUSHING
QUEUES, 214
ERROR PROGRAM NEEDS MORE
DRAM, 213
ERROR PROGRAM NEEDS MORE
FLASH, 213
ERROR PROGRAM NOT COMPATIBLE, 213
ERROR PROGRAM NOT VALID, 213
ERROR SECURITY KEY NOT
DETECTED, 213
ERROR SHORT AT ADDRESS XXXX, 213
ERROR WRITING TO FLASH, 213
ERROR WRONG CHECKSUM, 213
FAN WARNING, 214
FILE EXISTS Enable Overwrite, 214
FILE SYS INVALID Optimize&Reboot, 214
FILE SYS WRITE Check Flash, 214
FILE SYSTEM FULL Add Flash, 214
FILE SYSTEM FULL Delete Files, 214
FILE SYSTEM FULL Optimize & Reboot, 214
FPGA FILE NOT FOUND, 214
FRAMING ERROR, 214
GAP NOT DETECTED See Manual, 215
GRF CHK ERROR PRESS PAUSE, 215
Half Speed Mode, 215
HEAD POWER FAIL, 215
IGP/PGL ERROR, 215
INCOMPATIBLE WITH CUTTER, 216
INSUFFICIENT RAM Reboot/Add RAM, 216
LABEL MISSING Check Paper Path, 216
LOADING PROGRAM FROM PORT XX%, 216
LOADING PROGRAM INTO FLASH, 216
MENU MODE QUICK SETUP, 216
NON VOLATILE MEMORY FAILED, 217
OPTION NOT INSTALLED, 217
PAPER OUT Load Paper, 218
PAPER OUT TIMEOUT, 218
PARITY ERROR, 218
POOR SCANNING Check Head&Heat, 218
POOR SCANNING Check media, 218
POOR SCANNING Inspect head, 219
POWER SAVER MODE, 219
PRINT HEAD COLD See Manual, 219
PRINT HEAD HOT, 219
PRINT HEAD UP Close Print Head, 219
PRINTER HOT, 219
PRINTER UNDER REMOTE CONTROL, 219
PWR SUPPLY HOT, 219
RBN TAKEUP FULL Remove Used Rbn, 220
RECHARGE BATTERY, 220
Remove Label, 220
RESETTING PLEASE WAIT, 220
RESTORING BOOT CODE, 220
RFID MAX RETRY Check System, 220
RFID TAG FAILED Check Media, 220
RIBBON BROKEN Reload Ribbon, 220
RIBBON FAULT Timeout, 221
RIBBON LOAD BAD Reload Ribbon, 221
Ribbon Low, 221
RIBBON OUT Load Ribbon, 221
SECURITY CODE VIOLATION, 221
SELECT DOWNLOAD PORT=
XXXXXXXXXX, 221
SOFTWARE ERROR Recycle Power, 221
TESTING HARDWARE PLEASE WAIT, 221
WAITING FOR PROGRAM DOWNLOAD, 222
WIRELESS ADAPTER NOT
COMPATIBLE, 222
Fault Message Troubleshooting Table, 209
Fault messages
Fault Message Troubleshooting Table, 209
Fault messages, clearing, 209
Fault/warning beacon package, 254
Feature File option, 158
Features
optional, 25
standard, 24
FILE EXISTS Enable Overwrite fault message, 214
FILE SYS INVALID Optimize&Reboot fault
message, 214
FILE SYS WRITE Check Flash fault message, 214
FILE SYSTEM FULL Add Flash fault message, 214
FILE SYSTEM FULL Delete Files fault
message, 214
FILE SYSTEM FULL Optimize & Reboot fault
message, 214
Flash Avail. option, 138
FLASH Installed option, 158
Flash SIMM, loading, 263
Fonts, 24, 25
Downloading, 270
Downloading TrueType, 272
Forms Handling option, 153
FPGA FILE NOT FOUND fault message, 214
FRAMING ERROR fault message, 214
Framing Errors option, 171
Functions, keypad, 36
Fuse, 33
281
G
Gap Length option, 129
GAP NOT DETECTED See Manual fault
message, 215
Gap Windowing option, 129
Gap, media sensing, 58, 60
Gap/Mark Sensor option, 94, 126
Gap/Mark Thresh option, 127
Gateway Addess option, 174, 179
General cleaning, 197
General operation, 19
Glob Mem Adjust option, 140
GPIO CONTROL
menu, 193
submenus, 194
Grey, printer test, 207
GRF CHK ERROR PRESS PAUSE fault
message, 215
Grid, printer test, 208
Half Speed Mode fault message, 215
Handling, 21
Handling, SLPA, 21
Handshaking, hardware and software, 245
Hardware handshaking, 245
Head On Time option, 159
HEAD POWER FAIL fault message, 215
Head Print Dist option, 158
Head Type option, 159
Head Voltage option, 159
Hex Dump Mode option, 158
High Volt Alert option, 192
Holes, media sensing, 60
Hor Image Shift option, 91, 113
Horizontal black marks, 59
Host Form Length option (PGL), 149
Host Interface option, 135
I-2/5 Selection option, 153
Idle Response option, 169
Ignore Mode option, 152
282
Ignore Text option, 151
IGP/PGL ERROR fault message, 215
IGP/PGL SETUP menu, 144
IGP100 Compatibl. option, 152
IMPORTANT, definition, 17
INCOMPATIBLE WITH CUTTER fault
message, 216
Indicator descriptions, 38
Indicator light
data, 39
online status, 38
Indicators, keypad, 36
Installation, 18
INSUFFICIENT RAM Reboot/Add RAM fault
message, 216
Interface panel, 30
Interface, communications specifications, 252
Interfacing, 243
Internat. Mode option, 187
IP Address option, 174, 179
IPDS Data Port option, 176
Jets, air, 52
Job Control option, 177
Keep Alive Timer option, 176
Key descriptions, 38
Keypad
control panel status, 36
functions, 36
indicators, 36
Label application
adjustments, 68
process, 71
Label backing, remove, 53
Label Length option, 91, 111
LABEL MISSING Check Paper Path fault
message, 216
Label on Pad Sensor, 254
Label print process, 71
Label Retry, 100
Label roll, threading, 41
Label sensor, low, 258
Label Width option, 91, 112
Labeling Applications, 274
Latch Data On option, 163
Lbl Missing Flt option, 119
LCD, 36
LCD Fault Message Troubleshooting Table, 209
Ld Char at PwrUp option, 136
Ld Char from Fls option, 136
Ld Set at PwrUp option, 137
Ld Set from Flsh option, 136
Lead PDF Dist option, 154
LEAP Password, WLAN LEAP menu, 189
LEAP Username, WLAN LEAP menu, 189
Left pressure block adjustment, 56
Left Test, printer test, 208
Liquid Crystal Display, 36
Load Config. option, 106
Load ribbon, 49
LOADING PROGRAM FROM PORT XX% fault
message, 216
LOADING PROGRAMINTO FLASH fault
message, 216
Low label sensor, 258
Low Volt Alert option, 192
Low Volt Fault option, 192
LP+ Emulation option, 134
MAC Address option, 174, 180
Main configuration menu, 82
Manual Calibrate option, 128
Manual calibrate, running, 66
Manual conventions, 18
Manual, others, 18
Mark, media sensing, 58, 59
Max Cache Memory option, 141
Max Cached Char option, 141
Max Font Buffer option, 140
Max Retry Error, 100
MEDIA CONTROL
menu, 108
submenus, 110
Media dimensions, 248
Media Handling option, 90, 111
Media profile, 65
printout, 66
Media Profile option, 127
Media sensing
dark background media with notches or
holes, 62
sensing different types of media, 58
with dark background labels with gaps, 61
with gaps, notches, or holes, 60
with horizontal black marks, 59
Media sensor
disable, 58
gap, 58
mark, 58
Media sensor adjustment, 56
Media sensors
calibrating, 63
cleaning, 199
Media specifications, 248
Media specifications matrix, 249
Media, types of thermal media, 26
Memory, loading, 263
Menu
Applicator delay, 195
mode, 39
MENU MODE QUICK SETUP fault message, 216
Menu options, selecting, 74
Message List (troubleshooting), 209
Messages
asterisk (*), what it means, 208
clearing, 209
Min Calib Delta option, 129
Min Xfer Rate option, 186
Mode
Applicator delay menu, 195
menu, 39
offline, 38
online, 38
Printer Tests, 207
283
Modifying saved configurations, 78
Modules, expansion, 253
Mounting
accessories, 256
Beacon, 255
optional accessories, 29
SLPA, 28
stand, 257
Name Config (1-8) option, 107
Nest Serv Type option, 176
NetBIOS Protocol option, 176
Network Interface Card, 25
NON VOLATILE MEMORY FAILED fault
message, 217
Non-RFID Warning, 104
Notches, media sensing, 60
Notes and notices explained, 17
Novell Frame option, 176
Novell Protocol option, 176
Num Auto Labels option, 118
OCR-A Chars. option, 142
OCR-B Chars. option, 142
Offline mode, 38
One Char Enquiry option, 170
Online Auto-Cal option, 128
Online mode, 38
Online status indicator light, 38
Onsite maintenance service, 4
Operating, 19
environment requirements, 20
precautions, 23
safety, 23
specifications, 20
Operation Mode option, 186
Optimize&Reboot option, 138
Optimized Ratio option, 150
OPTION NOT INSTALLED fault message, 217
Optional features, 25
Optional mounting accessories, 29
284
Options
network interface card, 25
NIC, 25
PPI/TGL, 24
PPI/ZGL, 24
Options, application, 261
Orientation option, 92, 113
Orientation, SLPA, 247
Overstrike Style, 101
Overwrite Files option, 137
Package options, 253
beacon, 254
Panel
interface, 30
power, 32
Paper
direct thermal, 26
thermal transfer, 26
Paper Feed Shift option, 90, 111
PAPER OUT Load Paper fault message, 218
Paper Out Sensor option, 127
Paper Out Thresh option, 127
PAPER OUT TIMEOUT fault message, 218
PARALLEL PORT
menu, 160
submenus, 161
Parameters, RFID system configuration, 53
PARITY ERROR fault message, 218
Parity option, 165
Percent Charge option, 191
PGL Normal option, 153
Physical specifications, 251
PI Ignored option, 161
PI Slew Range option, 150
Platen roller, cleaning, 199
Pneumatic control valves
air cylinder regulator, 40
air jet adjustment, 40
vacuum adjustment, 40
Pneumatic control valves and gauges, 40
Pneumatic specifications, 250
Poll Character option, 169
Poll Response option, 169
POOR SCANNING Check Head&Heat fault
message, 218
POOR SCANNING Inspect head fault
message, 219
POR option, 172
Port Type option (C/T Port), 172
Port Type option (Parallel Port), 161
Port Type option (Serial), 165
Position air jets, 52
Positioning the media sensors, 56
Power connection, 30
Power Mgmt option, 187
Power on IGP/PGL option, 151
Power On Reset option, 172
Power panel, 32
Power requirements, 20
POWER SAVER MODE fault message, 219
Power Saver Time option, 136
Power-Up Config. option, 95, 106
Power-up configuration, specifying, 77
Power-up State option, 137
PPI/TGL, 24
PPI/ZGL, 24
Preamble option, 187
Precautions, operating, 23
Precheck Fail x / Check media, 102
PreCheck Tags, 101
PreErase Class 0+, 103
Preparser Cmd option, 155
Prime Signal option (Parallel Port), 163
Print Config. option, 106
Print Direction option, 118
Print Error Log option, 158
Print File List option, 138
PRINT HEAD COLD See Manual fault
message, 219
PRINT HEAD HOT fault message, 219
PRINT HEAD UP Close Print Head fault
message, 219
Print Intensity option, 89, 110
Print Mode option, 90, 111
Print quality, 203
Print Speed option, 90, 110
Printed overstrike error messages, 102
Printer
alarms, 208
changing settings, 74
configuration, 18
configuration parameters, 73
Dynamic Print Control, 27
emulations, 24
hardware options, 25
installation, 18
printer tests, 157
printing process, 26
See SLPA
thermal printing technology, 26
PRINTER CONTROL
menu, 131
submenus, 134
PRINTER HOT fault message, 219
Printer Status option, 170
Printer Tests
Auto Calibrate, 207
Barcode Demo, 208
Checkerboard, 207
Current Configuration, 208
E-Net Test Page, 208
Grey, 207
Grid, 208
Left Test, 208
mode, 207
Right Test, 208
Printer Tests option, 157
PRINTER UNDER REMOTE CONTROL fault
message, 219
Printhead pressure adjustment, 55
Printhead pressure block adjustments, 56
Printhead, cleaning, 199
Printing a configuration, 79
Printing reports, 104
Printing specifications, 247
Printronix Windows Driver, 273
Process, print label, 71
Product Distance Variation, 247
Product Sensor, 259
Protect Configs. option, 106
285
Ptr Media Dist option, 158
Ptr On Time option, 158
Ptx Setup Parse option, 140
Ptx Setup SFCC option, 137
PTX_SETUP, 274
Pwr Save Control option, 136
PWR SUPPLY HOT fault message, 219
Pwr Up Auto-Cal option, 128
QUICK SETUP
menu, 88
submenus, 89
Random Stroke Sensor, 261
Rate, application specifications, 247
Rbn Takeup Full option, 122
RBN TAKEUP FULL Remove Used Rbn fault
message, 220
Read Tag, 102
Read Tag&Eject, 102
Reading a tag
Read Tag menu option, 102
RECHARGE BATTERY fault message, 220
Remove label backing, 53
Remove Label fault message, 220
Repeat Form Opt option, 155
Replacement, vacuum generator, 201
Report Status option (C/T Port), 172
Report Status option (Parallel Port), 162
Report Status option (Serial), 168
Request to Send option, 169
Requesting reports, 104
Requirements
air supply, 20
power, 20
Reset Cfg Names option, 107
Reset Head Data option, 159
Reset LEAP Password, WLAN LEAP menu, 190
Reset LEAP User, WLAN LEAP menu, 189
Reset SSID Name option, 186
Reset WEP Keys option, 188
RESETTING PLEASE WAIT fault message, 220
286
Resp. Polarity option, 163
RESTORING BOOT CODE fault message, 220
Ret. Status Port option, 155
RFID CONTROL
menu, 97
submenus, 99
RFID MAX RETRY Check System fault
message, 220
RFID Reader, 99
RFID system configuration parameters, 53
RFID TAG FAILED Check Media fault
message, 220
Ribbon
loading, 49
specifications, 249
RIBBON BROKEN Reload Ribbon fault
message, 220
RIBBON FAULT Timeout fault message, 221
RIBBON LOAD BAD Reload Ribbon fault
message, 221
Ribbon Low fault message, 221
Ribbon Low option, 122
RIBBON OUT Load Ribbon fault message, 221
Ribbon Width option, 121
Right pressure block adjustment, 56
Right Test, printer test, 208
Roll, label threading, 41
Running
auto calibrate, 63
manual calibrate, 66
media profile, 65
Safety, operational, 23
Save Char to Fls option, 136
Save Config. option, 95, 106
Save Set to Flsh option, 137
Save, auto, 76
Saving configurations, 75
Scalable Size option, 152
Schedule, cleaning, 202
SECURITY CODE VIOLATION fault message, 221
Select Char option, 152
SELECT DOWNLOAD PORT=XXXXXXXXXX fault
message, 221
Select LPI option, 148
Select SFCC option (PGL), 149
Select SO Char option, 151
Selecting a menu option, 74
Sensed Distance option, 127
Sensing different media types, 58
Sensor
label low, 258
product, 259
Sensor, label on pad, 254
SERIAL PORT
menu, 164
submenus, 165
Series1 1 Char, 166
Series1 2 Char, 167
Set Label Length option, 122
Set Lock Key option, 139
Set Sharing option, 139
Setting printer configuration parameters, 73
Shipping, 21
Signal Strength option, 186
Simple Protocol Converter, 134
Skip Cmd Prefix option, 150
Slash 0 option, 149
Slew Speed option, 118
SLPA
mounting, 28
orientation, 247
unpack, 28
Smart Label Printer Applicator
See SLPA
Smart labels
reading
See Reading a tag
SMT
Sel Toolset option, 96
Select Tool option, 96
Status option, 95
Soft pad, 261
Software Build option, 158
SOFTWARE ERROR Recycle Power fault
message, 221
Software handshaking, 245
Software, loading, 263
Specifications
application rate, 247
communications interface, 252
connections, 252
electrical, 250
environmental, 251
media, 248
media dimensions, 248
operating, 20
physical, 251
pneumatic, 250
printing, 247
product distance variation, 247
ribbon, 249
SLPA orientation, 247
Specifying a power-up configuration, 77
SSID Name option, 186
Stand, mounting, 257
Standard Chars. option, 142
Standard features, 24
Stop Bits option, 165
Storage, 21
Stroke lengths, cylinder, 261
Subnet Mask option, 174, 179
Supplies Department, 15
Supplies warranty, 4
Switch Out On option, 162
System adjustments, 55
Tag Comm Err x / Check cable, 102
Tag R/W Err x / Check media, 102
Tag Read Cnt, 101
Tag Type, 99
Tag Void Cnt, 101
Tag Write Cnt, 100
Tall Characters option, 142
Tear-Strip Time option, 119
Technical support, 15
Test Count option, 157
TESTING HARDWARE PLEASE WAIT fault
message, 221
287
Tests, printer, 207
Thermal Transfer Mode, 26
Thread label roll, 41
Threshold Range option, 130
Ticket Save Mode option, 123
Time To Go Alert option, 192
Time To Go option, 191
Timeout option
(C/T Port), 172
Timeout option (Parallel Port), 162
Timeout option (Serial), 168
TOF Adjust Mode option, 124
TOF Adjust option, 124
TOF Detect Fault option, 123
Transmit Power option, 187
Trickle Time (Serial) option, 168
Trickle Time option (Parallel Port), 162
Troubleshooting
display messages, 208
Fault Message Troubleshooting Table, 209
how to, 206
LCD Messages, 209
message list, 209
newly installed printer, 246
other symptoms, 223
procedures, 243
start here, 205
TrueType Fonts, Downloaded, 275
Trunc Dyn Data option, 154
Twinax/coax host interface, 25
U-arm and accessories, 256
Units option, 122
Unpack, SLPA, 28
UPC Descenders option (PGL), 153
Use Label Length option, 130
User-Def Ratio option, 154
Using Downloaded TrueType Fonts, 275
288
Vacuum adjustment control valve, 40
VACUUM control valve, 40
Vacuum generator
cleaning, 201
replacing, 201
Validator Report, 104
Var Form Adjust option, 150
Var Form Type option, 150
Ver Image Shift option, 91, 113
View File List option, 137
Voltage option, 191
Voltage, adjusting, 33
WAITING FOR PROGRAM DOWNLOAD fault
message, 222
Warning beacon package, 254
WARNING, definition, 17
Warnings, 22
Warranty, 4
WEP Key BYTE1 through BYTE13 option, 188
WEP Key Format option, 188
WEP Key Width option, 188
Windows Driver, 273
WIRELESS ADAPTER NOT COMPATIBLE fault
message, 222
WLAN ADDRESS
menu, 178
submenus, 179
WLAN LEAP
menu, 189
WLAN LEAP menu
Auth Method, 189
LEAP Password, 189
LEAP Username, 189
Reset LEAP Password, 190
Reset LEAP User, 189
WLAN PARAMS
menu, 181, 183, 184
submenus, 186
Word Length option, 165
X
XON / XOFF, 166
289
290
For technical assistance, contact your
Distributor/VAR/Reseller for service.
For further assistance, contact the Printronix Customer Support Center.
Printronix Customer Support Center
Americas
(714) 368-2686
Europe, Middle East, and Africa
(31) 24 6489 410
Asia Pacific
(65) 6548 4114
Web site: http://www.printronix.com/public/servicessupport/default.aspx
Printronix Supplier Center
Americas
(800) 733-1900
Europe, Middle East, and Africa
(33) 1 46 25 1900
Asia Pacific
(65) 6548 4116 or (65) 6548 4182
Web site: http://www.printronix.com/public/supplies/default.aspx
Printronix, Inc.
14600 Myford Road
P.O. Box 19559
Irvine, CA 92623-9559
Phone: (714) 368-2300
Fax: (714) 368-2600
Printronix Schweiz Gmbh
42 Changi South Street 1
Changi South Industrial
Estate Singapore 486763
Phone: (65) 6542 0110
Fax: (65) 6543 1588
Printronix, Inc.
Nederland BV
P.O. Box 163 Nieuweweg 283
NI-6600 Ad Wijchen
The Netherlands
Phone: (31) 24 6489 489
Fax: (31) 24 6489 499
Or visit the Printronix web site at www.printronix.com
*250117-001*
250117-001A

---

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XMP Toolkit                     : XMP toolkit 2.9.1-13, framework 1.6
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Modify Date                     : 2005:10:19 09:12:39-07:00
Create Date                     : 2005:10:19 09:12:13-07:00
Metadata Date                   : 2005:10:19 09:12:39-07:00
Document ID                     : uuid:a30b3fda-c048-4fd2-ab7d-0516093052b1
Format                          : application/pdf
Title                           : PTX_UM_SLPA7000r_250117A.book
Creator                         : FrameMaker 6.0
Author                          : ly_ju
Producer                        : Acrobat Distiller 6.0 (Windows)

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