Quadra Fire 1200 I Pellet Insert Cb1200I B Users Manual

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CB1200-I PELLET INSERT
Owner’s Manual

Installation and Operation

Model:

Beaverton
Oregon USA

Tested and
Listed by

CB1200I-B

OMNI- Test Laboratories, Inc.

CAUTION
DO NOT DISCARD THIS MANUAL
OT
DO N ARD
C
S
I
D

• Important operating and • Read, understand and • Leave this manual with
follow these instrucparty responsible for use
maintenance instructions
for
safe
installaand operation.
tions included.
tion and operation.

WARNING

Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.

HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot
during operation and cool down.
• Keep children away.

• Do not store or use gasoline or other flam-

mable vapors and liquids in the vicinity of this
or any other appliance.

• Do not overfire - If any external part starts
to glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to combustibles as specified. Failure to comply may
cause house fire.

• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers open or
removed.
• Keep clothing, furniture, draperies and other
combustibles away.

CAUTION
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
www.quadrafire.com

Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.

7014-083C

October 26, 2006

CB1200-I Pellet Insert

and Welcome to the Quadra-Fire Family!
Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality, durability, and
performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation
of our stoves, inserts and fireplaces. And yet we are oldfashioned when it comes to craftsmanship. Each unit is

meticulously fabricated and gold and nickel surfaces are
hand-finished for lasting beauty and enjoyment. Our pledge
to quality is completed as each model undergoes a quality
control inspection. From design, to fabrication, to shipping:
Our guarantee of quality is more than a word, it’s QuadraFire tradition, and we proudly back this tradition with a Limited Lifetime Warranty.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.

With warm regards,

___________________________

___________________________
Dan Henry
Vice President
Advanced Technolgies

Alan Trusler
t
Senior
Vice President
Dealer Channel

_________________________
Jason Olmstead
Vice President &
General Manager

___________________________
Steve Tate
Quadra-Fire
Brand Manager

CLEARANCE TO COMBUSTIBLES LABEL LOCATED INSIDE HOPPER LID
SERIAL NUMBER & MANUFACTURE DATE LABEL LOCATED UNDER TOP ON INSIDE OF HOPPER BODY

CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH. KEEP CHILDREN, CLOTHING AND FURNITURE

AWAY. CONTACT MAY CAUSE SKIN BURNS. SEE NAMEPLATE AND INSTRUCTIONS. Operate this unit
with fuel hopper lid closed. Failure to do so may result in emissions products' combustion from the hopper
under certain conditions. Maintain hopper seal in good condition. Do no over fill the hopper.

ATTENTION: CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE

L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR L'ÉTIQUETTE ET LES
INSTRUCTIONS. Opérez cet appareil avec le couvercle de la trémie fermé. Le défaut de ne pas suivre les instructions peut résulter,
sous certaines conditions, en une combustion des émissions des produits venant de la trémie. Ne pas remplir la trémie trop pleine.

Safety and clearance section located on inside of hopper lid./Serial Number section located under top on inside of hopper body.

Test Lab & Report No.

La section se réfé dux distances et mescres de sécurité est située à l'intérieut du couvércle de la tré la bôitre à feu. La section du numéro de série est située en dessous du couvercle à l'intérieur de la trémie.
R

Beaverton
Oregon USA

O-T L

Report Rapport
#061-S-13-2

1200-I Pellet Insert

OMNI-Test Laboratories, Inc.

Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for
Mobile Home Installation. This appliance has been tested and listed for
use in Manufactured Homes in accordance with OAR 814-23-9000
through 814-23-909.

Appareil de chauffage inséré de combustible solide/de type de boulettes. Accepté dans
l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour
l'usage dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.

Model Name

Testé à: ASTM E 1509, UL127, ULC S610, ULC C1482-M1990 Room Heating Pellet
Burning Type, APFI, (UM) 84-HUD POUR USAGE AVEC LES BOULETTES DE
BOIS OU DE COMBUSTIBLE DE MAIS ÉCOSSÉ DES CHAMPS.
Consommahon maximale à l'entrée (sans pertes) 2.5 kg/h.
Puissance Électrique: 115 VAC, 60 Hz, Début 4.1 Amps, Courir 1.1 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au
dessus ou en dessous de l'appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la
prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez
votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de
la pièce, le poêle s'allumera automatiquement. Pour éteindre, descendre la
température du thermostat en dessous de la température de la pièce. Pour des
instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la
porte d'ouverture et la porte des cendres fermées hermétiquement durant
l'opération.

Tested to: ASTM E 1509, UL127, ULC S610, ULC C1482-M1990 Room
Heating Pellet Burning Type, APFI, (UM) 84-HUD FOR USE ONLY WITH
PELLETIZED WOOD OR SHELLED FIELD CORN FUEL.
Input Rating Maximum 5.5 lb fuel/hr.
Electrical Rating: 115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.
Route power cord away from unit. Do not route cord under or in front of
appliance.
DANGER: Risk of electrical shock. Disconnect power supply before
servicing. Replace glass only with 5mm ceramic available from your dealer.
To start, set thermostat above room temperature, the stove will light
automatically. To shutdown, set thermostat to below room temperature. For
further instruction refer to owner's manual.Keep viewing and ash removal doors
tightly closed during operation.

1445 Highway North, Colville, WA 99114
www.quadrafire.com

Listed by

Masonry or *Zero Clearance Minimum Clearances to Combustible

Maçonnene ou zéro distance foyer distances minimales à tout matériel combustible.
A Louvers to combustible wall 6” (152mm) A Lucarne au mur combustible
12” (305mm) B Dessus de l'insert à la tablette de cheminée
B Insert top to mantel
C Revêtement facial
3” (76mm)
C Front Facing
6" (152mm) D* Protechion de sol - frontal
D* Hearth Extension - Front
E* Protechon ole sol - côté
8” (203mm)
E* Hearth Extension - Side

MANTEL

SIDE WALL

*See hearth protection note above

U.S. ENVIRONMENTAL PROTECTION AGENCY

*Voir les notes sur la protechion ole sol ci-dessus.

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

OMNI Test Laboratories, Inc., Beaverton, Or Report/Rapport 061-S-12-2

This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].

2006 2007 2008 JAN

FEB

MAR APR

MAY JUNE JULY AUG SEPT OCT NOV

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

Page

152mm
305mm
76mm
152mm
203mm

DEC

Made in China/Fait Aux Chine

7014-083C

250-4594

Manufactured Date

QUADRA-FIRE

1200-I PELLET INSERT
SERIAL NO. NUMÉRO DU

007C

Serial Number

250-4594

October 26, 2006

CB1200-I Pellet Insert

R
R

TABLE OF CONTENTS
Section 1: Listing and Code Approvals

A.
B.
C.
D.
E.

Section 2: Getting Started

Section 8: Operating Instructions

Appliance Certifications.......................4
Mobile Home Approved.......................4
Glass Specifications.............................4
Electrical Rating...................................4
BTU & Efficiency Specifications...........4

Design, Installation & Location
Considerations.....................................5
Fire Safety...........................................5
Tools & Supplies Needed....................6
Measuring Standards..........................6
Inspect Appliance, Components
and Pre-Check List..............................6

Fuel Size & Material.............................24
General Operation Information............24
Before Your First Fire..........................25
Fuel Adjustment Control Rod..............25
Starting Your First Fire.........................25
Fire Characteristics..............................25
Feed Rate Adjustment ........................25
Ignition Cycles.....................................25
Frequently Asked Questions...............26

Section 9: Troubleshooting.............................27-29

Section 10: Maintaining & Servicing Appliance

A. Proper Shutdown Procedure................30

Section 3: Dimensions & Clearances

A.
B.
C.
D.
E.
F.
G.
H.
I.

Appliance Dimensions.........................7
Clearances to Combustibles
As A Built-In, UL and ULC...................8
Clearances to Combustibles,
Masonry & Zero Clearance..................9
Minimum Opening for Factory
Built Fireplace......................................9
Masonry Minimum Opening.................10
Floor Protection...................................10
Calculating Alternate Floor
Protection Material...............................10
Removing Floor of Factory Built
Fireplace..............................................11

B.
C.
D.
E.
F.

General Maintenance & Cleaning........30-32
High Ash Content Maintenance...........32-33
Igniter Replacement.............................33
Glass Replacement..............................34
Baffle Removal.....................................34

Section 12: Reference Material

A.
B.
C.
D.
E.
F.
G.

Component Functions.........................35-36
Component Locations..........................37
Exploded Drawings..............................37-38
Service Parts & Accessories...............39-41
Service & Maintenance Log.................42
Warranty Policy....................................43
Contact Information.............................44

Section 4: Vent Information

A. Chimney & Exhaust Connections.........12

B. Venting Termination Requirements.....12
C. Equivalent Feet of Pipe.......................13
D. Pipe Selection Chart............................13

Section 5: Venting Systems

A. Direct Connect with Outside Air...........14
B. Direct Connect without Outside Air......14
C. Full Reline with Outside Air..................15

Section 6: Mobile Home. .................................16
Section 7: Appliance Set-Up

A.
B.
C.
D.
E.
F.
G.
H.

Rear Shrould Installation.....................17-18
Outside Air Kit......................................19
Adjustable Hopper Option...................19
Grille Installation..................................19
Adjustable Hearth Support..................20
Panel & Trim........................................21-22
Log Set Placement...............................23
Thermostat Installation.........................23

October 26, 2006

7014-083C

Page

CB1200-I Pellet Insert

Listing and Code Approvals

A. Appliance Certification

E. BTU & Efficiency Specifications

MODEL:

1200-I Pellet Insert

Emissions Rating:

.9 grams/hr

LABORATORY:

OMNI Test Laboratories, Inc

*BTU Output:

14,000 - 40,000 / hr

REPORT NO.

061-S-13-2

Heating Capacity:

up to 2,500 sq. ft.

TYPE:

Solid Fuel Room Heater/Pellet Type
Insert

Hopper Capacity:

60-75 lbs

STANDARD:

ASTM E1509, ULC S628 and ULC/
ORD-C1482 Room Heater Pellet Fuel
Burning Type and (UM) 84-HUD, Mobile
Home Approved

Fuel:

Wood Pellets or Shelled Corn

Shipping Weight:

243 lbs

B. Mobile Home Approved
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided. The structural integrity of
the mobile home floor, ceiling, and walls must be maintained.
The appliance must be properly grounded to the frame of
the mobile home and use only listed pellet vent, Class “L” or
“PL” connector pipe. A Quadra-Fire Outside Air Kit must be
installed in a mobile home installation.

*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.

NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.

C. Glass Specifications
This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.

NOTE: This installation must conform with local codes.
In the absence of local codes you must comply with the
ASTM E1509, (UM) 84-HUD, ULC/ORD-C-1482

D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps

Page

7014-083C

October 26, 2006

CB1200-I Pellet Insert

R
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Getting Started

A. Design, Installation & Location
Considerations

B. Fire Safety

1. Appliance Location
Consideration must be given to safety, convenience, traffic
flow, and the fact that the appliance will need a chimney and
chimney connector. It is a good idea to plan your installation
on paper, using exact measurements for clearances and floor
protection, before actually beginning the installation. If you
are not using an existing chimney, place the appliance where
there will be a clear passage for a factory-built listed chimney
through the outside wall or ceiling and roof.
Check with your local building code agency before you
begin your installation. Be sure local building codes do not
supersede UL specifications and always obtain a building
permit so that insurance protection benefits cannot be
unexpectedly cancelled. If any assistance is required during
installation, please contact your local dealer.

Maintain the designated clearances to combustibles. Insulation must not touch the chimney. You must maintain the
designated air space clearance around the chimney. This
space around a chimney is necessary to allow natural heat
removal from the area. Insulation in this space will cause
a heat buildup, which may ignite wood framing. NOTE:
Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction.
To provide reasonable fire safety, the following should be
given serious consideration:
1. Install at least one smoke detector on each floor of
your home to ensure your safety. They should be
located away from the heating appliance and close
to the sleeping areas. Follow the smoke detector
manufacturer’s placement and installation instructions,
and be sure to maintain regularly.

We recommend that a qualified building inspector and your
insurance company representative review your plans before
and after installation.

A conveniently located Class A fire extinguisher
to contend with small fires resulting from burning
embers.

2. Thermostat Location

A practiced evacuation plan, consisting of at least 2
escape routes.

A plan to deal with a hopper fire as follows:

In the event of a hopper fire:

The thermostat’s location will have some effect on the
appliance’s operation. When the thermostat is located close
to the appliance, it may require a slightly higher temperature
setting to keep the rest of the house comfortable. If the
thermostat location is in an adjacent room or on a different
floor level, you will notice higher temperatures near the
appliance.

CAUTION
• Do NOT connect this unit to a chimney flue servicing
another appliance.
• Do NOT connect to any air distribution duct or system.

a.
b.
c.
d.
e.
f.

Notify fire department.
Prepare occupants for immediate evacuation.
Close all openings into the appliance.
Unplug appliance.
While awaiting fire department, watch for ignition
of adjacent combustibles from overheated vent
pipe, hot embers or sparks from the chimney.
Pour a bucket of water into the appliance
hopper.

WARNING
Fire Risk.
• Do not operate appliance before reading
and understanding operating instructions.
• Failure to operate appliance properly may
cause a house fire.

October 26, 2006

7014-083C

Page

CB1200-I Pellet Insert

E. Inspect Appliance & Components and
Pre-Use Check List

C. Tools And Supplies Needed
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:

Place the appliance in a location near the
final installation area and follow the procedures below:

Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for shipping damage. Contact your dealer if any irregularities are noticed.

All safety warnings have been read and followed.

D. Measuring Standards

This Owner’s Manual has been read.

1. Pipe measurements are from center line to center line.

Floor protection requirements have been met.

Venting is properly installed.

The proper clearances from the appliance and
chimney to combustible materials have been
met.

The masonry chimney is inspected by a professional and is clean, or the factory built metal
chimney is installed according to the manufacturer’s instructions and clearances.

The chimney meets the required minimum
height.

10.

All labels have been removed from the glass
door.

11.

Plated surfaces have been wiped clean, if
applicable.

12.

Thermostat or remote has been installed.

13.

A power outlet is available nearby.

Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Level
Framing Material
Hi-temp Caulking Material
Gloves

Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
May also need:
Vent Support Straps
Venting Paint

2. Vertical terminations are measured to top of pipe.

Measure vertical
clearances from
this surface

Measure horizontal
clearances from
this surface

WARNING

Figure 6.1

Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:

WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.

Page

• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Do NOT Overfire.
Or any such action that may cause a fire hazard.

7014-083C

October 26, 2006

CB1200-I Pellet Insert

R
R

Dimensions and Clearances

A. Appliance Dimensions
B
40" (1016mm)
29-1/4" (74mm)
22" (559mm)
8-/4"
(222mm)

1" (0mm)

10-/4"
(27mm)

12" (05mm)

28-1/2" (724mm)

Figure 7.2 - Front View

Figure 7.1 - Top View

Panel

Standard

30 inches (762mm)

40 inches (1016mm)

Large

33 inches (838mm)

50 inches (1270mm)

12"
(05mm)
13"
(0mm)

25-1/2"
(648mm)

11"
(279mm)

19-1/2" (495mm)
(Hopper Down)

0" (762mm)

22" (559mm)
(Hopper Up)

10-/4"
(27mm)

11"
(279mm)

Figure 7.3 - Side View
October 26, 2006

7014-083C

Page

CB1200-I Pellet Insert

B. Clearance To Combustibles, UL and ULC
AS A BUILT-IN
Rear Shroud Kit, Part 811-0680 is Required for Built-In Installation
(see pages 17-18 for installation instructions)
D

0 inch (0mm) Clearance to Exposed Section and Face Trim
Figure 8.1
A

Top of Shroud

Inches

Millimeters

Top Vent

3.0

Rear Vent

Sides of Inside Shroud

Top or Rear Vent

Back of Inside Shroud

Top Vent

2.5

Rear Vent

3.0

Vent Pipe to Combustible

From Outside Edge of
Panel Set to Combustibles

Top or Rear Vent

INSTALLED AS A BUILT-IN UNIT
Shown with Rear Vent and Optional Outside Air

WARNING

Combustible
Mantel
12 in

Shown with Hopper Extended

Fire Risk.
Comply with all minimum clearances to combustibles as specified.
Failure to comply may cause
house fire.

6 in
Rear Shroud
Optional Outside
Air

NOTE:
• Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
• Illustrations/diagrams are not drawn to
scale.
• Actual installation may vary due to
individual design preference.

Figure 8.2
Page

7014-083C

October 26, 2006

CB1200-I Pellet Insert

R
R

C. Minimum Clearances To Combustibles for
Masonry and Zero Clearance Fireplaces
Inches Millimeters
MANTEL

Face Trim

SIDE WALL

Louvers to combustible
side wall

153

Insert top to mantel

305

Front Facing

Hearth Extension - Front

153

Hearth Extension - Sides

203

Figure 9.1

D. Minimum Opening for Masonry and Zero
Clearance Fireplaces for Built-In Using
Rear Shroud

NOTE: A Quadra-Fire floor protector (Part 811-0730) is
available through your dealer to be used as a floor protector
for the section under the insert body only. Floor protection
to front and sides of insert unit must be supplied in addition
to this part.
Inches

Millimeters

558

15-1/2

393

25-1/2

647

Height - Rear Vent

22-1/2

571

Front Width

29-1/4

743

Rear Width

Depth

C* Height - Top Vent
D

*The size of your floor protector choice must be
added to this dimension. If using Quadra-Fire floor
protector, Part 811-0730, allow 1-1/2” (38mm).

A
D

Figure 9.2

October 26, 2006

7014-083C

Page

CB1200-I Pellet Insert

E. Masonry Minimum Opening

G. Calculating Alternate Floor Protection Material
Thermal Conductivity: k value

The k value indicates the amount of heat (in BTU’s) that will flow
in 1 hour through 1 square foot of a uniform material 1 inch thick
for each degree (F) of temperature difference from one side of
the material to the other. The LOWER the k factor means less
heat is being conducted through the non-combustible material to
the combustible material beneath it. The k value of a material
must be equal or smaller then the required k value to be acceptable.

(BTU) (inch)

(foot2 (hour) (oF)

C
A
D

Thermal Resistance: R value

Inches

Millimeters

Rear Width

Location

558

Depth

330

Height - Top Vent

19-1/2

495

Front Width

29-1/4

743

The R value is a measure of a material’s resistance to heat
transfer. R value is convenient when more than one material is used since you can add the R values together, whereas
you can not do this for k value. The HIGHER the R factor
means less heat is being conducted through the non-combustible material to the combustible material beneath it. The
R value of a material must be equal or larger then the required R value to be acceptable.
Converting k to R:
Divide 1 by k and multiply the results times the thickness in inches of the material.

F. Floor Protection

R = 1/k x inches of thickness

Converting R to k:
Divide the inches of thickness by R.

1. Zero Clearance Installations*
It is necessary to install a floor protection of non-combustible material with a R value of 3.0 (1 inch [25mm] minimum
thickness with a “k” value of 0.58) or a 1 inch (25mm) air
space between insert base and hearth.

k = inches of thickness/R

Calculations:
Example: Floor protection requires k value of 0.84 and 3/4 inch
thick.
Alternative material has a k value of 0.6 and is 3/4 inch thick.

2. Non-Zero Clearance Installations*
A non-combustible floor protector is required with a minimum R value of 3.0 (1 inch [25mm] minimum thickness with
a “k” value of 0.58) extending 6 inches (153mm) in front of
the insert and 8 inches (203mm) to each side of the door
opening.

Divide 0.6 by .75 = k value of 0.80. This k value is smaller than
0.84 and therefore is acceptable.

* See alternate floor protection worksheet.

Page 10

7014-083C

October 26, 2006

CB1200-I Pellet Insert

R
R

H. Removing Metal Floor of Factory-Built
Firebox
• The firebrick (refractory), glass doors, screen rails,
screen mesh and log grates can be removed from a
factory-built firebox in order to gain minimum insert
opening requirements.

Keep sharp edge of
metal floor away from
power cord

• Any smoke shelves, shields and baffles may be
removed from a factory-built firebox if attached with
mechanical fasteners.
• The metal floor of the factory-built firebox may be
removed to facilitate the installation of the insert only
when a 1 inch (25mm) airspace is provided between
the insert and the floor of outer wrap.
• If the floor is made of thin metal, we recommend using
a Quarda-Fire floor protector, Part 811-0730, which is
available through your dealer.

Figure 11.3. Place the insert into the factory-built firebox. Ensure that the power
cord can not be damaged by the sharp metal
edge. You may need to cut out a notch to
accommodate the cord.

Starter hole

Mark area of
floor to cut

Figure 11.1. Measure and mark the metal
floor for cutting. With a drill, make a starter
hole in each corner.

Figure 11.2. Using a saws-all, cut out the
floor.

October 26, 2006

7014-083C

Page 11

CB1200-I Pellet Insert

Vent Information
B. Venting Termination Requirements

A. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)

diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.

2. Mobile Home: Approved for all listed pellet vent. Use
listed double wall flue connector. A Quadra-Fire Outside
Air Kit must be used with manufactured home installations.
3. Residential: Use 24 gauge single wall flue connector or
listed double wall flue connector to Class A listed metal
chimneys, or masonry chimneys meeting national and/or
local codes for solid fuel appliances.

CAUTION
Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.
1. Termination must exhaust above air inlet elevation. It is

recommended that at least 60 inches (1524mm) of vertical pipe be installed when appliance is vented directly
through a wall. This will create a natural draft, which
will help prevent the possibility of smoke or odor venting
into the home during a power outage. It will also keep
exhaust from causing a nuisance or hazard by exposing
people or shrubs to high temperatures. The safest and
preferred venting method is to extend the vent vertically
through the roof.

4. Install vent at clearances specified by the
vent manufacturer.
5. Secure exhaust venting system to the appliance with at

least 3 screws. Also secure all connector pipe joints with
at least 3 screws through each joint.

NOTE: All pipe must be welded seam pipe whenever possible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only).
NOTE: If burning shelled field corn, you must use approved
venting specifically designed for corn. Follow the instructions from the venting manufacturer.

2. Distance from doors and opening windows, or gravity or
ventilation air inlets into building:
a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally
from;
c. Not less than 12 inches (305mm) above.
3. Distance from permanently closed windows:
a. Not less than 12 inches (305mm) below, horizontally
from or above.

WARNING
Fire Risk.
• Only LISTED venting components may be
used.
• NO OTHER vent components may be used.
Substitute or damaged vent components may
impair safe operation.

WARNING
Vent surfaces get HOT, can cause burns
if touched. Non-combustible shielding or
guards may be required

4. Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is conditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.
5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
6. Termination Cap Location (Home Electrical Service)
• Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.
• Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl soffits.
• Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.
• Location of the vent termination must not obstruct or
interfere with access to the electrical service.

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WARNING

C. Equivalent Feet of Pipe
The table below can help you calculate the equivalent feet of
pipe which is a method used to determine pellet vent size. See
Figure 13.1

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this appliance. For assistance or additional information consult a
qualified installer, service agency or your dealer.

Example of 3 Elbow-Rear Vent Termination Calculation
Pellet Venting
Component

2 ft.

90o Elbow or Tee

# of
Elbows

45o Elbow

ft.

Feet of Multiplied
Pipe
By

Equivalent
Feet

Equivalent Feet

Horizontal Pipe

Vertical Pipe

0.5

Components

7
1
23

Total Equivalent Feet

2 ft.

Note: This is a generic example and is not
intended to represent any specific fuel type.

2 ft.
Figure 13.1

D. Pipe Selection Chart
The chart will help you in determing proper venting
size according to the equivalent feet of pipe calcuated
above and the altitude above sea level of this installation. See Figure 13.2.
Locate the calculated equivalent feet of pipe on
the vertical left side of the chart. Move to the right
horizontally on the chart until you reach your altitude
above sea level.

Equivalent Pipe
Length In Feet
10

If you fall below the diagonal line, 3 or 4 inch (76 to
102mm) pipe may be used. If it is anywhere above
the diagonal line, a 4 inch (102mm) diameter pipe is
requried.
The chart reveals that a 90° elbow is 5 times as
restrictive to the flow of exhaust gases under positive
pressure as 1 foot of horizontal pipe, and a foot of
horizontal pipe is twice as restrictive as a foot of
vertical pipe.

October 26, 2006

4 in. (102mm) Diameter Pipe Only

3 in. or 4 in. (76mm or 102mm) Diameter Pipe
1

ALTITUDE IN THOUSANDS OF FEET

Figure 13.2

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CB1200-I Pellet Insert

Venting Systems
B. Direct Connect Without Outside Air

A. Direct Connect With Outside Air

NOTE: In Canada, only a full reline is
allowed per ULC S-628, ORD ULC C1482.

NOTE; Use metal plate
around exhaust vent pipe
and seal all edges with
non-flammable insulation
such as fiberglass, mineral
wool or ceramic material.
Do not use high temperature caulking materials to
seal any edge to prevent
future serviceability.

Outside Air
through
Rear Wall

Figure 14.1

Figure 14.2

WARNING

NOTE:
• Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.

Fire Risk.
Inspection of Chimney:
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
• Factory-built chimney must be 6 inch (152mm)
UL103 HT.

CAUTION

NOTE:
In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365.

Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage

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C. Full Reline With Outside Air
NOTE: Check clearances carefully for this
type of installation to ensure adequate room
for outside air venting.

12” (05mm)
min. above
12” (05mm)
min. below

NOTE: In Canada, only a full reline is
allowed per ULC S-628, ORD ULC C1482.

CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional,
state and national codes and regulations.
• Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation inspection, and permits.

NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
fiberglass, mineral
wool or ceramic.
Outside Air
Termination
at
Chimney Top

Do not use high
temperature caulking materials to
seal any edge to
prevent furture
serviceability.

Exit through the
Ash Clean-Out of
Masonry Chimney

Outside Air
through
Rear Wall

Figure 15.1
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Mobile Home

A. Mobile Home Installation
You must use a Quadra-Fire Outside Air Kit for installation in a mobile home.
1.

An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.

The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.

CAUTION
Maintain structural integrity of mobile home:
• Floor, wall, ceiling and/or roof.
Do NOT cut through:
• Floor joist, wall studs or ceiling trusses.
• Any supporting material that would affect the structural
integrity.

Spark Arrestor Cap

The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts). Use
the same holes that secured the appliance to the shipping pallet.

The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding device.

Refer to Clearances to Combustibles and floor protection requirements on pages 8 & 9 for listings to
combustibles and appropriate chimney systems.

Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.

Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.

Installation shall be in accordance with the Manufacturers Home & Safety Standard (HUD) CFR 3280, Part
24.

Storm Collar
Roof Flashing

Joist Shield/Firestop

Double Wall
Pellet Vent

Figure 16.1

WARNING
Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.

WARNING
Never install in a sleeping room.

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Appliance Set-Up

A. Rear Shroud Installation
1. Top Vent Installations
Parts Required:

REAR SHROUD TOP
VENT PART 811-0650

Part 811-0680, Rear Shroud Kit.
Includes: Six galvanized steel shroud pieces, two cover
plates and fastener package.
Part 811-0650, Rear Shroud Top Vent
Includes: Vent pipe and two 1/4 - 20 x 3/4" bolts with nuts.
Part 811-0660, 3" Top Vent Adapter or Part 811-0670, 4”
Top Vent Adapter

Right Corner

Top Vent Opening
Left Corner

2. Rear vent installations

orner
Left C iece
P
Filler

ear
-Out R
Knock ccess
A
t
n
Ve

Parts Required:
Part 811-0680, Rear Shroud Kit.

ent
e Air V
Outsid ccess
Pipe A

Part 811-0690, Rear Vent Kit
Includes: Rear Vent Adapter and fastener package.
Figure 17.1

Tools Required:
Electric drill, 1/8" drill bit, Phillips screw driver, 3/8"
wrench & 7/16" wrench, (7/16" socket wrench & high
temperature silicone adhesive are also required for rear
vent installations).

Filler Piece

Complete the following procedures, based on
your venting installation, prior to installing
the rear shroud kit. (Note: All photos depict top vent

Rear Shroud
Top Vent

installation).

Top Vent Installation Preparation
1. Remove the top vent adapter from the vertical exhaust
transition pipe. Figures 17.2 and 17.5.

Figure 17.2

Figure 17.3

2. Use 2 screws to attach left corner filler piece of rear
shroud to the insert hopper. Figures 17.1 and 17.2.
3. Use (2) 1/4 - 20 x 3/4" bolts with nuts to install rear
shroud top vent to the exhaust transition. See boxed
area in Figure 17.3. (Circled area, top vent adapter,
will be installed later).
4. Install the left shroud panel corner at 3 points, 2 screws
into back of hopper and 1 down into the filler piece).
Figure 17.4

Vertical Exhaust
Transition Pipe

Left Corner
Piece

Top Vent Adapter

Figure 17.4

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Figure 17.5

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CB1200-I Pellet Insert

Rear Vent Installation Preparation:
1. Remove the ENTIRE exhaust blower housing by removing the 4 nuts using a 7/16" socket wrench. Set the nuts
aside for later use.
2. Remove the 4 screws and remove the vertical exhaust
transition pipe exhaust blower housing.

4. Assemble the right corner and right panel pieces using 4
screws prior to attaching to insert. Figure 18.4.
5. After assembly, attach the right shroud panel/corner piece
assembly to the insert with 3 screws across the bottom and
1 on the side. Figure 18.4.

3. Remove any silicone sealant remaining on the blower
housing.
4. Attach the rear vent adapter to the exhaust blower housing with 4 screws. Figure 18.2.

Knock-Out
Plate

Outside Air
Cover Plate

5. Apply a bead of high temperature silicone adhesive
around the juncture of the blower housing and rear vent
adapter, smoothing it around the joint to ensure that a
good seal is made.

Rea

r Pa

nel

Left Side

Figure 18.3

6. Re-install the exhaust blower housing (now with rear vent
adapter attached) with the 4 nuts previously removed in
Step 1.

Right Corner Piece

7. Use 2 screws to attach left corner filler piece of rear
shroud to the insert hopper. Figures 17.1 & 17.2 on
page 17.

Attach right
corner piece to
side panel first.

8. Install the left shroud corner with 2 screws into the hopper
body and 1 down into filler piece. Figure 18.1.

Rear Panel

Right Side

9. Install cover plate over top vent opening using 4
screws.

Figure 18.4
Attaching Shroud to Hopper Body:
6. Beginning at the right shroud panel drill into hopper body
through the 3 pre-drilled openings and the 2 pre-drilled
openings on the rear shroud panel. Figure 18.5. Continue
around to left shroud corner panel at the 2 pre-drilled
openings. Figure 18.6. Secure with screws to insert.
7. For Top Vent Installation:
Install 3 inch or 4 inch (76 or 102mm) top vent adapter.
See circled area in Figure 17.3 on page 17. NOTE:
This adapter may be attached to outside venting prior to
latching it on to the top vent pipe.

Left Corner
Piece

Figure 18.1

Figure 18.2

Drill Holes

Installing Rear Shroud
Top Vent Applications: Leave knock-out plate in place.
Figure 18.3
Rear Vent Applications: Clip corners of knock-out plate,
remove and discard, prior to assembling rear shroud kit.

Rear Panel
Right Side

Figure 18.5

1. Install rear panel using 4 screws along bottom and 2 screws
into the left shroud corner piece at the top. Figure 18.3.

Drill Holes

2. If your installation does not include an outside air kit,
attach cover plate with 4 screws.
3. Attach left shroud panel using seven screws, 3 on top and
bottom and 1 along the side. Figure 18.3.
Page 18

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Figure 18.6
Rear Panel

Left Side

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C. Adjustable Hopper Options

B. Outside Air Kit Instructions
Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose,
1 hose clamp and 1 rodent screen.
Tools Needed: Phillips head screw driver; wire cutters;
hole saw or jig saw.
1. Measure distance from floor to air vent opening in appliance and mark location on wall.
2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inches
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.

Depending on your installation, the hopper can be vertically
adjusted up to a maximum of 3-1/2 inches (89mm) and will
hold an additional 15 lbs of fuel.
To adjust hopper:
1. Using a Phillips head screw drive, remove all the screws
from the top of the hopper securing the top hopper piece
to the bottom hopper piece and insert body.
2. Adjust upward a maximum of 3-1/2 inches (89mm).

3. Use hose clamp to secure flex pipe to collar assembly.

3. Mark location for new holes and drill new holes.

4. Slide trim ring over flex pipe and run pipe through wall.

4. Secure hopper pieces together using screws removed in
step one.
5. See drawing on page 7, Figure 7.3.

5. Attach hose to outside termination cap with second
hose clamp.
6. Secure termination cap to outside surface.
7. Secure trim ring to interior wall.

D. Optional Grille Installation
1. Remove grille from packaging.

CAUTION
Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage

2. Lift top up.
3. Align the 3 holes in the insert with the holes in the grille.
4. Use a Phillips screw driver to secure in place. It will be
necessary to go through the hole in the bag support shelf
to gain access to the screw. Figure 19.3.
5. Lower the top into position.

Bag Support Shelf

Attach hose clamp to
intake air collar

Outside air
flex pipe

Figure 19.3

Figure 19.1

Trim Ring
Hose Clamp
Collar
Assembly

Flex Hose

Hose Clamp
Termination
Cap Assembly

Figure 19.2
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CB1200-I Pellet Insert

E. Adjustable Hearth Support
ExPLODED VIEW OF SCISSORS

Size: 9”d x 45”w, 2” to 10” Height Adjustment
Included in Kit: (1) trim top, (1) trim front, (2) trim sides,
double-sided tape (already installed)

SCREWS ARE CIRCLED

Tools Needed: Phillips head screw driver, sheet metal
shears, measuring tape, gloves
1. The 10 screws on each set of scissors will already be
loose when shipped. Figure 20.1.
2. Expand scissors to desired height. Tighten screws to hold
in place using Phillips head screw driver. Figure 20.2.

DOUBLE-SIDED TAPE

Figure 20.1

3. Measure front and side trims to required height to cover
scissors and mark pieces for cutting. Cut excess material from top of trim’s edge, not bottom. This edge will
be sharp; wear gloves to prevent injury to your hands.
Figure 20.3.

ExPAND SCISSORS TO DESIRED HEIGH T

4. Using sheet metal shears, cut trim along the marked
edge. The cut edge fits under lip of top trim, so it allows
for some variance in your straight edge.
5. The double-sided tape that holds front and side trims to
scissors has a powerful bonding adhesive. Adjustments
are extremely difficult once trim has adhered to tape. Do
a dry run first without removing paper from tape.

DOUBLE-SIDED TAPE

INSTALL FRONT TRIM LAST.
CORNERS OVERLAP SIDE
TRIM PIECES

CUT TOP EDGE OF TRIM,
NOT BOTTOM EDGE

Figure 20.2

6. Place cut edge of trim under top lip and into position on
scissors. Place side pieces on first and then front piece.
The front piece overlaps side pieces.
7. Once you are satisfied with the positioning, remove trim
and set aside.
8. Remove the paper from double-sided tape that is to
accept trim side. Align side and then press hard against
tape to secure side piece. Repeat for other side. Install
front trim piece last.
9. There are 3 holes in the back flange of the top to secure
it to the wall if necessary. Use the appropriate fastener
for the type of wall material, i.e., brick, sheetrock, etc.

NOTE: 3/8 inch (9.5mm) thick tile or like material can be
cut to size and fit under lip of top trim edge for a decorative touch. Figure 20.3.

Decorative tile
may be installed

Figure 20.3

WARNING
Sheet metal trim edges will be sharp.
For safety purposes wear gloves.
Injury can occur.

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F. Panel and Trim Set
Standard Size: 30”H x 40” W (762mm x 1016mm)
Large Size: 33” H x 50” W (838mm x 1270mm)
Included in Kit: 2 side panels, 1 top panel, 2 side trim, 1
top trim, 2 corner brackets and fastener package.
Tools Needed: Phillips and flat head screw drivers.
1. Unpack and lay out parts face down (flanges up) on a nonabrasive surface as shown in Figure 21.1. Install (1) 8-32
x 3/8” screw into bottom tab of side panel.
2. Set the large hole at bottom of side curtain over screw
installed in Figure 21.2. Stand assembly on end and attach
and install (1) 8-32 x 3/8” screw through tab in side panel
and curtain. Lay face down as shown in Figure 21.3

Figure 21.3

3. Align top panel to side panel setting clearance hole over
screw head in side panel/curtain assembly.
4. Install (2) 8-32 x 3/8” screws through holes in side panel
into top panel. Complete for both sides.

Corner
Bracket

Top Trim
Top Panel

Right
Trim

Corner
Bracket
Left
Trim

Figure 21.4

Right
Panel

*Right Side
Curtain

Figure 21.1

*Left Side
Curtain

Left
Panel

*Right and left side curtains
are shipped with the insert.

Figure 21.5

Figure 21.2
Figure 21.6
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CB1200-I Pellet Insert

F. Panel and Trim Set (Cont’d)
7. Hold side curtains in open position and lower panel set
over insert setting lower edge of top panel in slot between
hopper lid and panel support as shown in Figure 22.1.
Place existing screw head (installed in Figure 21.2) into
locator hole in floor of insert. See Figure 22.2.
8. Lift hopper lid and press down on panel top while installing
(4) 8-32 x 3/8” screws into holes in panel support. (If screws
have been factory installed, tighten to secure panel to panel
support.) Return hopper lid to closed position.
9. Install a corner bracket on each side trim piece. Slide
brackets into top trim from each side and secure with
flathead screwdriver. Attach trim assembly to panel set
as follows:

a. Ensure that brackets face towards the back.

b. Align trim assembly to panel set sides and slide
down.

Figure 22.3

View of "L" Bracket
installed

Figure 22.4

Figure 22.1

Figure 22.5- Completed View
Figure 22.2

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G. Optional Log Set Placement Instructions

CAUTION

H. Thermostat Installation
1.

A 12 volt AC thermostat is required to operate this pellet
appliance. You may use the included wall mount thermostat or purchase an optional programmable thermostat
or remote control. The included thermostat is equipped
with an adjustable heat anticipator. The current rating is
.05 amps. The anticipator needs to be adjusted to the
lowest setting available.

When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for accurate readings. The thermostat should be mounted on
an inside wall and not in direct line with the appliance
convection air. Remove any packaging from inside
the thermostat before using.

NOTE: If the thermostat is located too close to the
appliance, you may need to set the temperature
setting slightly higher to maintain the desired temperature in your home.

Open right side plane to access a 4 screw terminal block
located on the bottom right hand side next to the power
cord inlet. The center 2 screws are for the thermostat
wires. The outer 2 are the mounting screws for the terminal block. Figure 23.1.

Logs are FRAGILE. Use extreme care when handling or
cleaning logs.

1. Place the front log in first as shown in Figure 23.1. Place
log between firepot and face of appliance with charred
area surrounding firepot.
2. Set the left and right twigs onto the log, placing the holes
in the base of twigs over the locating pins in log. See
Figure 23.2. Ensure that the charred ends are facing
the firepot.

LOCATING PINS

Caution

Shock hazard.
• Do NOT remove grounding prong from plug.
• Plug directly into properly grounded 3 prong
receptacle.
• Route cord away from appliance.
• Do NOT route cord under or in front of appliance.

Figure 23.1

Charred Areas in the Back

Left Twig

Right Twig
Terminal Block
Center 2 Screws for
Thermostat Wires

Front Log

Figure 23.2
NOTE:
Due to the abrasive nature of a pellet appliance fire, the
logs are not covered under warranty. Any placement variation other than shown here can cause excessive heat
and shall void the appliance warranty.
October 26, 2006

Power Outlet

Figure 23.3

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CB1200-I Pellet Insert

Operating Instructions
B. General Operating Information

A. Fuel Size And Material

1. Thermostat Calls For Heat

1. Wood Pellets
Fuel pellets are made from sawdust or wood by-products. If the
source material is hardwood, they can have a higher mineral
content, creating more ash. Fuels containing bark will also
have higher ash content. Minerals and other noncombustible
materials such as sand will turn into a hard, glass-like substance
called a clinker when heated to the extreme temperatures
our firepot reaches. This is what forms clinkers in the bottom
of the firepot. Trees from different areas will vary in mineral
content. That is why some fuels produce more clinkers than
others. Pellets are manufactured in either 1/4 inch or 5/16 inch
(6-8mm) diameter and should be no more than 1-1/2 inches
(38mm) in length. Pellet lengths may even vary by lot from the
same manufacturer which is why the feed rate may need to be
adjusted occasionally. If you burn pellets longer than 1-1/2
inches (38mm) you may have an inconsistent fuel feed rate
and/or missed ignitions.
Pellet fuel quality can greatly fluctuate. We recommend using
premium grade fuel with ash content less than 1%. Even in some
fuel labeled “premium” ash content can vary from bag to bag
and possibly exceed 1%. High ash fuel, or lack of maintenance,
can cause the firepot to fill up and thus create a potential for
smoking, sooting and possible hopper fires.

The appliance is like most modern furnaces; when the thermostat
calls for heat, your appliance will automatically light and deliver
heat. When the room is up to temperature and the thermostat
is satisfied, the red call light will shut off and the appliance will
shut down. Figure 24.1.
2. Heat Output Controls
This appliance is equipped with a heat output control switch that
has three settings or burn rates; low, medium and high. The
appliance will turn on and off as the thermostat demands. When
the thermostat calls for heat, the appliance will always start up
on High. After burning approximately 4 minutes, the appliance
will then burn at the rate at which it was originally set. If the
appliance is set at one of the lower settings, it will run quieter
but takes longer to heat up an area than if it were set at a higher
burn rate. Regardless of the burn rate, when the area is warm
enough to satisfy the thermostat, the appliance will shut off.

Control Box

Always burn dry fuel. Burning fuel with high moisture content
takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog the
feed system.
We recommend that you buy fuel in multi-ton lots whenever
possible. Buying large quantities of fuel at once will greatly
reduce the number of times the feed adjustments will need to
be made. However, we do recommend trying various brands
before purchasing multi-ton lots to ensure your satisfaction.

Heat Output Switch
Reset Button

Blue
Blinking
Light

Red Call Light
Fuse

Red / Green
Light

Figure 24.1

WARNING
Fire Risk.
•

•

WARNING

High ash fuels, or lack of maintenance,
can cause the firepot to fill with ash
and clinker. If the firepot fills to the top,
immediately shut down the unit and clean.

Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
• Do NOT store flammable materials in the appliance’s
vicinity.

Failure to do so could result in smoking,
sooting and possible hopper fires.

2. Shelled Field Corn
Shelled field corn can be an efficient and economical fuel. We
recommend using a 50-50 blend of corn and wood pellets. The
only change in operation; 1) the feed rate may require a slight
adjustment and 2) firepot will require more frequent cleanings.
The BTU output varies slightly compared to pellets, depending
on the quality of the corn used. In cases where it is acceptable
for the appliance to run full time, 100% corn will work after the
fire has been started using wood pellets.

Page 24

• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter fluid or similar liquids to start or “freshen up” a fire in
this heater.
• Keep all such liquids well away from the heater while it is in
use.
• Combustible materials may ignite.

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CB1200-I Pellet Insert

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C. Before Your First Fire
1. First, make sure your appliance has been properly
installed and that all safety requirements have been met.
Pay particular attention to the fire protection, venting and
thermostat installation instructions.

F. Fire Characteristics

3. Check the position of the thermocouple, located above
the firepot, and make sure that it protrudes approximately
3/4 inch (19mm) into the firepot.

A properly adjusted fire with the heat output control switch set
on “HIGH” has a short active flame pattern that extends out
of the firepot approximately 4 to 6 inches (102-105mm). If
the fire has tall flames with black tails and seems somewhat
lazy, the feed rate will need to be reduced. If the fire is not 4
inches to 6 inches (102-105mm) tall, increase the feed rate.
A medium and low setting will give a shorter flame. The flame
will rise and fall somewhat. This is normal.

4. Close the front door.

G. Feed Rate Adjustment Instructions

2. Double check that the ash pan and firebox are empty!

The feed adjustment control rod is factory set, and should
be adequate for most fuels. However, if the flame height is
too high or too low, you will need to adjust the feed rate. Wait
until the appliance has been burning for 15 minutes before
making your adjustments and allow 15 minutes for feed
adjustment to take effect.

CAUTION
Tip of thermocouple must be in contact with the inside
end of the thermocouple cover.
Missed ignitions can occur.

1. Open the hopper lid and locate the fuel adjustment control
rod.

D. Fuel Adjustment Control Rod
The set screw is located at the bottom of the hopper and
set loose at the factory so the fuel adjustment control rod
will slide by only loosening the wing nut. Do not re-tighten
bottom set screw.

2. Loosen the wing nut on the rod.
3. Adjust the fuel adjustment control rod towards the "+"
symbol to increase the feed rate and flame height or
towards the "-" symbol, to decrease the feed rate and
flame height. Make approximately 1/2 inch (13mm)
movements of rod at a time.
4. Re-tighten the wing nut.

E. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fill the hopper
with pellets, set the thermostat to its lowest setting. Plug
the power cord into nearby outlet.

H. Ignition Cycles

2. The exhaust blower will stay on for approximately 10
minutes even though the thermostat is not calling for
heat. This is normal.

2. The convection blower will automatically turn on after your
appliance has reached the set temperature. This blower
transfers heat from your appliance into the room, and will
continue to run after the thermostat has stopped calling
for heat until the appliance has cooled down.

3. Locate the heat output control switch on the right side
behind the right side panel. Set to the HIGH setting and
then adjust the thermostat to its highest setting. The
red call light will be on which is located on the right side
behind the right side panel. This indicates the thermostat
is calling for heat. See Figure 24.1 on page 24.
4. The fuel feed system and the igniter should now be on.
5. For your first fire it will be necessary to press the reset
button approximately 2 minutes after start-up and again
at 4 minutes. This will fill the feed system and allow the
appliance to begin dropping pellets. Continue pushing
the reset button until you detect that pellets are being
delivered into the firepot. The appliance will continue to
run as long as the thermostat is calling for heat.
6. Once the appliance has ignited, let the it burn for
approximately 15 minutes, then set the thermostat to the
desired room temperature. Adjust the heat output control
switch to the desired setting.

October 26, 2006

1. During each ignition cycle, it is normal to see some smoke
in the firebox. The smoke will stop once the fire starts.

3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on. To restart it, fill the hopper and press the reset button.
When you press the reset button the red call light will go
out. Release the button and the light will come back on.
You should see a fire shortly. If not, follow the instructions
“Starting Your First Fire”.on this page.

CAUTION
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.

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WARNING
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Firepot floor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to combustibles to appliance
• Within space required for loading or ash
removal.

Back side of Firepot
Firepot floor left open

Figure 25.1 - DO NOT LEAVE FIREPOT FLOOR OPEN

I. Frequently Asked Questions
ISSUES

SOLUTIONS

1. Metallic noise.

1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.

2. Ash buildup on glass.

2. This is normal. Clean the glass.

3. Glass has turned dirty.

3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent cleaning of the glass is required.

4. Fire has tall flames with black tails and is lazy.

4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
inch (6mm) at a time until this no longer happens.
6. Large flame at start-up.

Page 26

6. This is normal. Flame will settle down once the fire is
established.

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With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualified service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualified service
technician.

Troubleshooting

Symptom

Plug in appliance - No
response.

Call light on. No fire.
No fuel in firepot.

Call light on. No fire.
Partially burned fuel in
firepot.

Possible Cause

Corrective Action

No current to outlet.

Check circuit breaker at service panel.

.7 amp fuse defective.

Replace fuse.

#3 snap disc tripped or defective.

Reset or replace snap disc.

Control box defective.

Replace control box.

Out of fuel.

Check hopper. Fill with fuel.

#2 snap disc may be defective.

Replace snap disc.

Vacuum switch not closing, no vacuum.

Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.

Control box defective.

Replace control box.

Firepot clean-out plate not closed.

Check that firepot clean-out plate is fully
closed.

Firepot is dirty (missed ignition).

Clean firepot. Make sure there is no clinker
in the firepot.
Clinkers may have to be broken up with
firepot scraper tool or other means.

Call light on. No fire.
Unburned pellets in
firepot.

Firepot clean-out plate not closed.
Firepot is dirty.

Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
be pushed out of firepot with firepot scraper
tool or other means.
Scrape with solid piece of wire.

Ignition hole blocked.

Remove ash pan to see if igniter is glowing
red on start-up.
Check igniter wires for good connection.
Replace igniter using 1/4 inch male /female
spade connectors.

Igniter not working.

Slow or smoky start-up.

October 26, 2006

Check that firepot clean-out plate is fully
closed.

Control box defective.

Replace control box.

Firepot clean-out plate not closed.

Check that firepot clean-out is fully closed.

Firepot is dirty.

Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
pushed out of firepot with firepot scraper
tool or other means.

Excessive amount of fuel at start-up.

Reduce feed rate using feed rate adjustment control rod located inside hopper.

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Symptom

Possible Cause

Corrective Action

Slow or smoky start-up
(Cont’d)

Dirty exhaust and/or venting system.

Check for ash build up in appliance,
including behind rear panels, firebox, heat
exchanger, exhaust blower and venting.

Feed system fails to
start.

Out of fuel.

Check hopper, fill with fuel.

#2 snap disc may be defective.

Replace snap disc. Firebox door must be
closed securely.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 screws and jiggle feed assembly.

Feed spring not turning with feed motor.

Check that set screw is tight on feed
spring shaft at end of feed motor.

Feed motor defective or not plugged in.

Check connections on feed motor, replace
if defective.

Thermostat not set to a high enough temperature.

Adjust thermostat above room temperature.

Snap Disc #3 tripped.

Reset snap disc.

No power.

Connect to power.

Fuse blown.

Replace fuse.

No call light. Appliance
does not begin start
sequence.

Connections at thermostat and/or appliance not Check connections at thermostat and
making proper contact.
appliance.
Defective thermostat or thermostat wiring.

Control box defective.
Appliance fails to shut
off.

Page 28

Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the appliance to by-pass thermostat and
wiring.
Replace control box.

Call light on.

Turn thermostat off.
If call light does not go out, disconnect
thermostat wires from appliance. If call
light does go out, thermostat or wires are
defective.

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Symptom
Convection blower fails to
start.

Exhaust blower fails to
start or does not shut off.

Large, lazy flame, orange
color. Black ash on glass.

Possible Cause
No call light.

Defective control box.

#1 snap disc defective.

Replace snap disc.

Blower not plugged in.

Check that blower is plugged into wire harness.

Blower is defective.

Replace blower.

Control box is defective.

Replace control box.

Blower not plugged in.

Check that blower is plugged into wire harness.

Blower is clogged with ash.

Clean exhaust system.

Blower is defective.

Replace blower.

Control box is defective.

Replace control box.

Dirty appliance.
Poor fuel quality, high ash content.

Clean appliance, including firepot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind rear
brick panels. Change fuel brand to premium.

Firepot clean-out plate not completely
closed.

Nuisance shutdowns.

Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.

October 26, 2006

Corrective Action

Check that firepot clean-out plate is fully
closed.

Excessive amount of fuel.

Reduce feed rate using feed rate adjustment
control rod located inside hopper.

Low flame.

Increase feed by opening feed rate adjustment control rod located inside hopper.

Sawdust buildup in hopper.

Clean hopper, see page 32.

Feed motor is reversing.

Check for good connections between feed
motor and wire harness.

Defective thermocouple.

Replace thermocouple.

Defective control box.

Replace control box.

Firepot more than 1/2 full

See pages 32 & 33 for detailed instructions
for “High Ash Fuel Content Maintenance”.

Thermocouple is defective or not properly
plugged in.

Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.

Defective control box

Replace control box.

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Maintaining & Servicing Your Appliance

A. Proper Shutdown Procedure

b. Pull firepot cleaning rod OUT and IN a couple of times
to help shake debris loose. If rod is hard to pull, it may
be necessary to use your firepot scraper to chip away
material that has built up on the bottom plate of the
firepot and to push out any clinkers. Larger clinkers
may have to be removed from the top of the firepot.
Corn clinkers can be especially difficult to break up.

c. The firepot floor plate must be fully closed when
finished.

Caution
Shock and Smoke Hazard
• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.
• Smoke spillage into room can occur if appliance
is not cool before unplugging.
• Risk of shock if appliance not unplugged before
servicing appliance.

B. General Maintenance
1. Types of Fuel
Depending on the type of fuel you are burning will dictate how
often you have to clean your firepot. If the fuel you are burning
has a high dirt or ash content or you are burning shelled field
corn, it may be necessary to clean the firepot more than once
a day. Dirty fuel will cause clinkers to form in the firepot. A
clinker is formed when dirt, ash or a non-burnable substance
is heated to 2000°F (1093°C) and becomes glass-like. See
“C” in this section for more details on fuels with high ash
content.

3. Cleaning Ash Pan
•

Frequency: As needed

•
•

By: Homeowner
Task:
Locate the ash pan underneath the firepot and using a
slight pull up and out remove the ash pan. Empty into
a non-combustible container and re-install ash pan.
See Disposal of Ashes on page 31.

4. Ash Removal from Firebox
•
•
•

Frequency: Weekly or as needed
By: Homeowner
Task:

a. There must not be any hot ashes in the firebox during
cleaning so allow the appliance to completely cool.
Frequent cleaning of the ash in the firebox will help
slow down the build-up of ash in the exhaust blower
and vent system.

b. Plug in your appliance, if unplugged, and turn the
thermostat on and immediatley shut it off to start the
exhaust blower on its cycle time. It will pull fly ash out
the exhaust instead of into the room.

c. Open door. Remove ash with an ash vacuum or whisk
broom and small dust pan.

d. This ash is deposited in the same ash pan as the
firepot debris. The ash pan should be emptied every
time you clean the firebox. Remember to place the ash
and debris into a metal or non-combustible container.
See Disposal of Ashes on page 31.

Clinker

Figure 30.1 - Clinker
2. Cleaning Firepot with Cleaning Rod & Firepot
Scraper
•
•
•

Frequency: Daily or more often as needed
By: Homeowner
Task:

a. The appliance must be in complete shutdown and cool
and the exhaust blower off. If you are just cleaning the
firepot, there is no need to unplug the appliance.

WARNING

Disposal of Ashes

Fire Risk.

• Ashes should be placed in metal container
with tight fitting lid.
• Ashes should be retained in closed container
until all cinders have thoroughly cooled.

• NEVER pull firepot cleaning rods or cleaning
slide plates when appliance is operating. Hot
pellets may fall into ashpan and may start a
fire or have mis-starts due to lack of vacuum.

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6. Disposal of Ashes

8. Cleaning Beneath Heat Exchanger

•
•
•

Frequency: As needed
By: Homeowner
Task:
Ashes should be placed in a metal container with a
tight-fitting lid. The closed container of ashes should
be placed on a non-combustible floor or on the ground,
well away from all combustible materials, pending final
disposal. If the ashes are disposed of by burial in soil
or otherwise locally dispersed, they should be retained
in the closed container until all cinders have been
thoroughly cooled.

WARNING

9. Cleaning Exhaust Path
•
•
•

c. Reach in and unlatch the trap door that is connected
to the rear of exhaust blower.

Do not pull heat exchanger cleaning rods
while appliance is operating.

d. Use a small vacuum hose attachment to clean
area.

Push cleaning rods IN when done, DO NOT
leave cleaning rods OUT. Injury can occur.

e. Re-latch and close trap door.
NOTE: There are heavy duty vacuum cleaners specifically
designed for solid fuel appliance cleaning.

7. Cleaning Heat Exchanger Chambers
Frequency: Weekly or as needed
By: Homeowner
Task:

10. Cleaning the Glass

The amount of ash buildup in the firepot will be a good
guide to determine how often you should clean the heat
exchangers.

Frequency: Yearly or as needed
By: Homeowner
Task:
a. Appliance must be completely cool before cleaning
glass.
b. Open the hinged access door on the left of the
insert.

Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.

•
•
•

Frequency: Monthly or after burning 1 ton of fuel
By: Homeowner
Task:
A more thorough cleaning is needed to remove the
excess ash that is left behind from the use of the cleaning rods for the heat exchanger tubes. The ash will
be resting on the back of the baffle. This will require
removing the baffle. Please refer to page 34 for instructions on removing the baffles.

a. Allow the appliance to completely cool down before
pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fly ash out the exhaust instead
of into the room.

b. To access the cleaning rods lift the hopper lid. Both
black bent handle pull rods are located close to the
face of the appliance to the left and right side.

c. To clean, pull the rods straight out until it stops,
approximately 20 inches (508mm). Slide the rods
OUT and IN a couple of times.

•
•
•

Frequency: As needed
By: Homeowner
Task:

a. Appliance must be completely cool before cleaning
glass.

b. Use a damp paper towel or any nonabrasive glass
cleaner. Wipe off with dry towel.

CAUTION
Handle glass assembly with care.
When cleaning glass:
• Avoid striking, scratching or slamming
glass.
• Do NOT clean glass when hot.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white film.
• Refer to maintenance instructions.

WARNING
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
assembly removed.
• Do NOT operate with glass cracked, broken or scratched.

October 26, 2006

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11. Door Latch Inspection
•
•
•

16. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.

Frequency: Periodically
By: Homeowner
Task:

To adjust, open the latch and pivot the holding rod out. Loosen
the jam nut on the rod. With a Phillips head screw driver, turn
the rod clockwise to tighten. The latch handle should snap
securely in place when adjusted properly. After adjusting
the latch, be sure to tighten the jam nut on the rod to hold
the adjustment.

•
•
•

The products of combustion will contain small particles
of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases. At
start-up if there is incomplete combustion, or if there
is a shutdown or incorrect operation of the appliance it
will lead to some soot formation. This will collect in the
exhaust venting system.

12. Door Gasket Inspection
•
•
•

Frequency: Periodically
By: Homeowner
Task:

To inspect the door rope (gasket), open the door and see
that the door rope extends approximately 1/8" (3mm) to
3/16" (9.5mm) from the door rope channel. It should show
signs of compaction all the way around the door where the
rope contacts the face of the insert. Confirm there are no
air leaks.

•
•
•

Frequency: Monthly or after burning 1 ton of fuel
By: Homeowner
Task:
After burning approximately 1 ton of fuel you will need to
clean the hopper to prevent sawdust build-up. A combination of sawdust and pellets on the auger reduces the
amount of fuel supply to the firepot. This can result in
nuisance shutdowns and mis-starts.
a. The appliance must be in complete shutdown. Allow
the appliance to completely cool down.
b Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.

14. Cleaning Exhaust Blower - Requires No Lubrication
•
•
•

Frequency: Yearly or as needed
By: Quality Service Technician/Homeowner
Task:: Contact your local dealer.

15. Cleaning Convection Blower - Requires No
Lubrication
•
•
•

Frequency: Yearly or as needed
By: Qualified Service Technician
Task: Contact your local dealer.

Page 32

The venting system may need to be cleaned at least
once a year or more often depending upon the quality
of your fuel or if there is a lot of horizontal pipe sections. Ash will build up more quickly in the horizontal
sections.

C. High Ash Fuel Content Maintenance
•
•
•

13. Cleaning the Hopper

Frequency: Yearly or as needed
By: Qualified Service Technician/Homeowner
Task:

Frequency: As needed
By: Homeowner
Task:

Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the firepot fill quickly with ashes and
clinkers. This condition makes the appliance susceptible to
overfilling the firepot with pellets which may result in smoking, sooting and possible hopper fires. Figure 33.1 shows
an example where the firepot overfills, pellets back up into
the feed tube and ash has accumulated in the firebox. On
page 33 Figure 33.2 illustrates an inefficient and non-economical method of burning of fuel caused by poor quality
pellet fuel. Figure 33.3 is showing the correct flame size
when good quality, premium pellet fuel is burned.
If the ash buildup exceeds the half way point in the firepot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.
Follow the detailed instructions found in this section for
each step listed below.
• Shut down the unit by turning down the thermostat
and allow unit to completely cool down. (Do not unplug the
unit, it can cause smoke spillage in the room).
• Pull the heat exchanger cleaning rods. Section
10.7

• Empty the firepot. Section 10.2

• Clean the firebox. Section 10.4

• Empty the ash pan Section 10.3

• Dispose of the ashes. Section 10.6

• Restart the appliance with premium grade fuel.

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D. Igniter Replacement

Pellets Back Up
In Feed Tube

Firepot Overfills

Ash Build Up in Firebox
Igniter Bracket

Figure 33.1

Thumb Screw

Incorrect

Igniter

Figure 33.4
a. Shut down the appliance by turning down the thermostat
and let the appliance completely cool down. After the
appliance has cooled down, unplug it and remove the
ash pan.

Tall, Lazy Flame, Orange in Color
Figure 33.2

b. The wire leads to the igniter are connected to the wire
harness with 1/4 inch male / female spade connectors.
These wires will pull forward approximately 4 to 5
inches (102mm to 127mm). Disconnect the spade
connections and remove the igniter from the chamber.
Loosen the thumb screw and slide igniter out.
c. Install new igniter into the chamber and tighten the
thumb screw. Re-connect the wires to the 2 leads with
the spade connectors.

Correct

d. Push excess wire leads to take-up the 4 to 5 inches
(102mm to 107mm) previously pulled out. This will
keep the wires out of the way of the ash pan. Double
check that the igniter wires are clear of any movement,
i.e. ash pan, firepot cleaning rod, etc.
f. Re-install the ash pan and re-connect the power.

Correct Flame Size, Yellow/White in Color
Figure 33.3

WARNING
Fire Risk.
•

High ash fuels, or lack of maintenance,
can cause the firepot to fill with ash
and clinker. If the firepot fills to the top,
immediately shut down the unit and clean.

•

Failure to do so could result in smoking,
sooting and possible hopper fires.

October 26, 2006

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E. Glass Replacement

Door Latch
Top & Bottom Frame

WARNING
• Glass is 5mm thick high temperature heatresistant ceramic glass.

Center Posts

• DO NOT REPLACE with any other material.
• Alternate material may shatter and cause
injury

Glass

•

Remove door from appliance and place face down on
a protected surface to avoid scratching the door.

•

Remove all door rope.

Side
Frame

Replacing Center Glass
NOTE: DO NOT LET Air Wash Spacers fall down from
top frame when removing and replacing center
glass.

Figure 34.1

1. Using a nut driver remove the (5) bottom nuts and
remove the bottom glass frame. Figure 34.2.

Remove Door Latch First
and then Side Frame

2. Slightly bend up and out of the way the 2 center posts
and slide the glass out the bottom.
3. Slide new glass in, reposition the 2 center posts and
re-install bottom glass frame.

Door Frame
shown with no
Glass or Glass
Frames

4. Re-rope the door.

Replacing Side Glass
NOTE: When removing the side glass with the door
latch, you must remove the door latch first
before removing the side frame. Use a powered Phillips head screw driver to remove the
4 screws.

1. Remove side glass frame.
2. Loosen the top and bottom frame and slightly bend up
and out of the way.
3. Slide glass out the side and slide new glass in.
4. Re-install the side glass frame and tighten the top and
bottom frames.
5. Re-install the door latch, if applicable, and re-rope the
door.

Remove 5 nuts from Bottom Frame
Figure 34.2

F. Baffle Removal
1. Allow appliance to cool completely.
2. Open glass door.
3. Grab the bottom of the baffles and pull up to dislodge
from hook attachment.
4. Use a standard screw driver to unlatch the covers
beneath the baffles of each side.
5. Re-install in reverse order.

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Reference Materials

A. Component Function
1. Control Box

a. The control box is located on right side of appliance,
behind the right side panel.

b. There is a light located inside of the control box. The
internal light will turn green when the appliance has
reached a temperature of 200oF (93°C) in the firepot.
and will turn red when it reaches 600oF (315°C).

When describing the location of a component
part it is always AS YOU FACE THE FRONT
OF THE APPLIANCE.

7. Heat Exchangers
The heat exchangers transfer heat from the exhaust system
into convection air. There are 2 clean out rods located under
the heat exchangers.
8. Heat Output Switch

c. There is also an internal blue light located in the upper
left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
1 blink every 10 seconds for 60 seconds and then will
stop.

The heat output switch is located on the right side of firebox,
behind right side panel. The function of the heat output
switch is to regulate the burn rates; low, medium and high
settings.

NOTE:

The igniter is mounted on the base of the firepot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.

Do NOT open the control box. This will void the
warranty. If you need to plug in or remove the control
box you must first unplug the appliance.
2. Convection Blower
The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes heated air through the
heat exchange system into the room.
3. Exhaust Blower
The exhaust blower is mounted on the left side of the
appliance behind the left side panel. It is accessible either
when the insert is pulled out onto the hearth or from both
hinged side openings. The exhaust blower is designed to
pull the exhaust from the appliance and push it out through
the venting system.
4. Feed System
The feed system is located behind the firebox and can be
removed as an entire assembly. The assembly includes
the feed motor, mounting bracket, bearing and feed spring
(auger). The hollow feed spring (auger) pulls pellets up the
feed tube from the hopper area and drops them down the
feed chute into the firepot.
5. Firepot
The firepot is made of high quality ductile iron and has a
cleaning pull-out rod. The floor of the firepot opens for
cleaning when you pull out the rod. Be sure that the floor
returns to a completely closed position or your appliance
will not operate properly.
6. Fuse
The fuse is located on the right side of the appliance behind
the side panel. The fuse will blow should a short occur and
shut off power to the appliance.
October 26, 2006

9. Igniter

10. Junction Box And Wiring Harness
The junction box is located on the right side of the appliance,
behind the right front access panel. The junction box and
wiring harness are replaced as one component.
11. Power Supply
The power outlet is located on the right side of the appliance.
Check the wall receptacle for 120 volt, 60 Hz (standard
current). Make sure the outlet is grounded and has the correct
polarity. A good surge protector is recommended. When
operating with a generator you need at least 600 watts of
power, or with an inverter at least 800 watts of power, available
for the appliance during the start cycle.
12. Red Call Light
The red call light is on the right side behind the right side
panel. The function of the red call light is to indicate that the
thermostat is calling for heat.
13. Reset Button
The reset button is located on the right side of firebox
behind right side panel. The function of the reset button is
to momentarily open the thermostat circuit, which restarts
the system.
14. Thermocouple
The thermocouple is located on top of the firepot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
have been obtained.
15. Thermostat
The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator, if present, should be set on the lowest
setting available.

7014-083C

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CB1200-I Pellet Insert

16. Snap Disc #1 (Convection Blower) 125°F

19. Vacuum Switch

Snap disc #1 is located on the right side of the firebox. There
are 2 purple wires connected to it. This snap disc turns the
convection blower on and off as needed. Power is always
present at snap disc #1.

The vacuum switch is located at the rear of the appliance.
This switch turns the feed system on when vacuum is present
in the firebox. The vacuum switch is a safety device to shut
off the feed motor if the exhaust or the heat exchanger
system is dirty or plugged or if the firebox door is open.

17. Snap Disc #2 (Fuel Delivery Interrupt) 200°F
Snap disc #2 is located on the back side of the feed drop
tube. There is 1 orange wire and 1 black wire connected to
it. This snap disc will turn off the feed system, which will turn
off the appliance if an overfire condition should occur or if the
convection blower should fail to operate. If this occurs the
snap disc with automatically reset itself.

20. Wiring Harness
See Figure 36.1 below

18. Snap Disc #3 (Burn Back Protector) 250°F
Snap disc #3 is mounted on the right side of the auger tube
just below feed motor and has a reset button. To access
it remove the right side panel. If the fire tries to burn back
into the feed system or push exhaust up the feed tube, this
snap disc will shut the entire system off. This disc must be
manually reset.

T-STAT CONN (YEL)
T-STAT CONN

ACCY
JUMPER

BURN R ATE

SNAP DISC #2 (YEL)

BLUE

SNAP DISC #2 (YEL)

PURPLE

SNAP DISC # (GRAY)

P.B.

LIGHT

ORANGE

SNAP DISC #1 (PUR)

WHITE

AUG.
CAP.

BLACK

AUGER MOTOR (RED/WHT)

FUSE

CONV. BLOWER

BLK

YELLOW

GRAY

ORANGE

BLK

SNAP DISC #1 (PUR)
POWER IN (BLK)

T.C .

VAC.
COMB BLOWER (BLU) SWITCH

NEUTRAL IN (WHT)
NEUTRAL AUGER (WHT)
NEUTRAL CONV (WHT)

RED

YELLOW

BLK

WHITE

BLK

BLUE
GRAY
PURPLE
RED
YELLOW
YELLOW
YELLOW
BLUE
WHITE
ORANGE
BLACK
PURPLE
RED

AUGER MOTOR (BLK)

HI-TEMP
HI-TEMP

NEUTRAL COMB (WHT)

15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

NEUTRAL IGN (HT)

T/C

IGNITER (HT)

Figure 36.1

Page 36

7014-083C

October 26, 2006

CB1200-I Pellet Insert

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Beginning Manufacture Date: April 8, 1999

B. Component Locations

14
2
5

Heat Output
Switch

Terminal Block
Center 2 Screws for
Thermostat Wires

Control Box

Reset Button

1
13

Blue
Blinking
Light

Red Call Light
Fuse

Red/ Green
Light

Power Outlet

Figure 37.4 - Door, Face, Glass, & Latch Assembly

Figure 37.1

Nbr

Exhaust
Transition
Assembly

Convection
Blower

Exhaust
Blower

Description

Part Number

Door Frame

MBK: 410-6300
Gold: 410-5530
Nickel: 510-5530

Glass Assembly, Center

510-5400

Glass Assembly, Sides

510-5410

Glass Frame Post

410-6240

Glass Frame Side

410-4740

Door Latch Bracket

410-4912

Glass Frame Spacer

410-6250

Glass Frame, Top & Bottom

410-4730

Hinge, Female

450-2910

Glass Size Center: 13-7/8” wide x 11” high
Glass Size Sides:
5-1/8” wide x 11” high

Figure 37.2

C. Exploded Views
6

Nbr
8
39
41

7
43

Description

Part Number

Firepot Pull Rod (Linkage)

812-4140

Igniter Bracket

Not Replaceable

Thumb Screw

7000-223

Igniter (Heating Element)

7000-226

Firepot, EZ Clean

812-3351

Thermocouple Holder

812-3171

Thermocouple

812-0210

Thermocouple Cover

812-1322

Figure 37.3 - Firepot Assembly
October 26, 2006

7014-083C

Page 37

CB1200-I Pellet Insert

Beg. Manufacture Date: July, 2005
27

28
25

29
2
33

38
6

18
17

40
16

42
15
43

11
12

Figure 38.1
Page 38

7014-083C

October 26, 2006

CB1200-I Pellet Insert

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D. Service Parts and Accessories
IMPORTANT: This is dated information. The most current information is located on the quadra-fire web site at
www.Quadrafire.Com. When ordering, supply serial and model numbers to ensure correct part.

SCHEMATIC LIST
Nbr

Description

Nbr

Description

Door Frame (Black, Gold or Nickel)

Feed Motor Cover

Glass, Center

Feed Motor & Spring Assembly

Glass, Side

Heat Exchanger Cleaning Rods

Door Latch

Blower, Convection

Grille, Louver, Top (Black, Gold or Nickel)

Exhaust Adapter Assembly

Ashpan Door (Panel, Front Access)

Exhaust Transition Assembly

Ashpan

Blower, Exhaust

Ash Catcher (Ash Lip)

Curtain, Side, Left

Heat Exchanger Tubes

Thermocouple Cover

Power Outlet & Thermostat Block

Gasket, Blower, Exhaust

Curtain, Side, Right

Mount, Door Hinget

Latch, Draw (3)

Thermocouple Holder

Heat Shield Extension, Top

Firepot Pull Rod Assembly

Junction Box

Firepot, EZ Clean

Control Box

Igniter Bracket

Vacuum Switch

Igniter (Heating Element)

Hopper, Top

SERVICE PARTS
Item #

Part Descsription, Alphabetical Order

SKU

Ash Catcher (Ash Lip)

410-7830

Ash Pan

812-4130

Ash Pan Door (Panel, Access Front)

410-7900

Baffle, Left

812-4200

Baffle, Right

812-4210

Blower, Convection

812-4900

Blower, Exhaust

812-3381

Component Pack (Includes firepot scrapper, touch-up paint, power cord & wiring harness to the
thermostat and manual, owner’s manual, label “Caution Fireplace Altered” warranty card, consumer’s
view card and “How-To-Operate” DVD)

812-4330

Control Box

SRV7000-205

Cover, Feed Motor, Top

410-7920

Curtain, Side, Left

812-4310

Curtain, Side, Right

812-4320

Door Latch Bracket

410-4912

Exhaust Plenum Clean-Out Plate

410-7910

Exhaust Adapter Assembly

510-5330

Exhaust Transition Assembly

510-5340

Feed Motor

812-4421

Feed Motor Capacitor Jumper

230-2150

October 26, 2006

7014-083C

Page 39

CB1200-I Pellet Insert
Item #

Part Descsription, Alphabetical Order

SKU

Feed Spring Only

812-3600

Firepot Bolt, 1-1/4” long

225-0120

Firepot Floor (Slide Plate)

414-0290

Firepot Nut, 1/4-20

226-0090

Firepot Pull Rod Assembly (Linkage)

812-4140

Firepot, EZ Clean

812-3351

Fuse .7 amp, Junction Box

812-0380

Gasket (Rope), Door

842-2350

Gasket, 1200 ft per roll, 3/8”

240-0880

Gasket, 500 ft per roll, 1/2”

240-0940

Gasket, Blower, Exhaust

240-0812

Gasket, Exhaust Blower (Round White) between blower & housing

812-4710

Gasket, Firepot

510-0530

Gasket, Flue Flange

240-0850

Gasket, Tadpole, 10 ft

842-5130

Glass Assembly, Center

510-5400

Glass Assembly, Side, 1 pc

510-5410

Grille, Bar Bottom

410-8330

Heat Sheld Extension, Top

410-7860

Hinge, Hopper Lid

200-2200

Hopper Top

410-7960

23
27

Igniter Wire (5 ft) & 4 Ceramic Nuts

812-4520

Igniter, Loop (Heating Element)

7000-226

Junction Box & Wire Harness

SRV7000-155

Knob, Firepot Pull Rod

200-0831

Latch, Draw

229-0640

Latch, Magnet

229-0631

Mount, Door Hinge

410-7290

Mount, Feed Motor

410-7172

Mount, Hopper Lid Support, Left

410-8200

Mount, Hopper Lid Support, Right

410-7410

Mount, hopper Lid Support, Top

410-7560

Outside Air Collar Assembly

7001-045

Outside Air Termination Cap

7001-044

Power Cord

812-1180

Snap Disc, #1, Convection Blower, 125 degree

230-0470

Snap Disc, #2, 200 degree

230-0900

Snap Disc, #3, Manual Reset, 250 degree

230-1290

22
38

Thermocouple

812-0210

Thermocouple Bracket

Not Replaceable

Thermocouple Cover

812-1322

Thermocouple Holder

812-3171

Thumb Screw

7000-223

Vacuum Switch

7000-166

Page 40

7014-083C

October 26, 2006

CB1200-I Pellet Insert

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Item No.

Accessories

Part No.

Door Assembly, Black

DR-CB12-MBK

Door Assembly, Gold

DR-CB12-GD

Door Assembly, Nickle

DR-CB12-NL

Floor Protector

811-0730

Grille, Louver, Black

LVGRL-CB12-MBK

Grille, Louver, Gold

LVGRL-CB12-GD

Grille, Louver, Nickel

LVGRL-CB12-NL

Log Set, 3 pieces

811-0592

Outside Air Kit

811-0700

Panel & Trim Set, Small, 30” h x 40” w, Gold

SP-CB12I3040-GD

Panel & Trim Set, Small, 30” h x 40” w, Nickel

SP-CB12I3040-NL

Panel & Trim Set, Large, 33” h x 50” w, Gold

SP-CB12I3350-GD

Rear Shroud Kit

811-0680

Rear Top Vent Kit

811-0690

Top Vent Kit, Rear Shroud

811-0650

Top Vent Adapter, 3 inch

811-0660

Top Vent Adapter, 4 inch

811-0670

Thermostat, Mechanical

812-3760

Thermostat, Programmable #9600

811-0520

Vent Adapter, 3 inch to 4 inch

811-0720

Zero Clearance Adjustable Trim Support, 2 inch to 10 inch

841-1000

Appliance
CB1200-I Insert, No Door or Grille (order door & grille separately)

October 26, 2006

7014-083C

Part No.
CB1200I-B

Page 41

CB1200-I Pellet Insert

E. Service And Maintenance Log
Date of Service

Page 42

Performed By

Description of Service

7014-083C

October 26, 2006

CB1200-I Pellet Insert

R
R

F. Warranty Policy

Lifetime Warranty

LIMITED LIFETIME WARRANTY
The Hearth & Home Technologies limited Lifetime Warranty guarantees that the following components will work as designed for the
lifetime of the stove or Hearth & Home Technologies will repair or replace them. These items include but are not limited to steel and
cast iron components, all gas burners, gas logs, combustion chambers, heat exchanger systems, stainless steel firebox components,
plating, doors, glass damaged by thermal breakage, steel baffle supports, steel and ceramic baffles and manifold tubes. Labor is for
the first five years.
THREE YEAR WARRANTY
Our pellet firepots are covered under Hearth & Home Technologies three-year warranty program. Labor is for 3 years.
TWO YEAR WARRANTY
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, thermodisc
switches, pilot assembly, gas valves, thermostats and remotes are covered under Hearth & Home Technologies two-year warranty
program. Effective April, 2005 igniters are also covered under the two year warranty. Labor is for two years.
ONE YEAR WARRANTY
Porcelain and Powder Coat finishes are warranted against manufacturer defects for one year. Labor to repair or replace these parts is
covered for one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made through an
authorized dealer of Hearth & Home Technologies. It must be installed and operated at all times in accordance with the Installation
and Operating Instructions furnished with this product, as well as any applicable local and national codes. Any alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our warranty
service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered for the lifetime of the appliance
up to a maximum of ten (10) years after Hearth & Home Technologies discontinues the model and two (2) years for optional accessories. Adjustments, regular maintenance, cleaning and temporary repairs do not qualify for a service call fee and will not be covered.
The replacement of consumer replaceable items and installation of upgraded component parts do not quality for a service call fee, and
will not be covered.
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, door gasketing, glass gasketing, glass,
firebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installation or operational-related problems such
as overfiring, use of corrosive driftwood, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops,
mountains, inadequate venting or ventilation, excessive offsets, or negative air pressures caused by mechanical systems such as
furnaces, fans, clothes dryers, etc.
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair, replacement, etc.,
will not be covered by this warranty, nor will Hearth & Home Technologies assume responsibility for them. Further, Hearth & Home
Technologies will not be responsible for any incidental, indirect, or consequential damages, except as results in damage to the interior
or exterior of the building in which this appliance is installed. This limited Lifetime Warranty does not apply to the venting components,
hearth components or other accessories used in conjunction with the installation of this product not manufactured by Hearth & Home
Technologies
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is any damage to the stove or other
components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation. Hearth
& Home Technologies may, at its discretion, fully discharge all obligations with respect to this warranty by either repairing or replacing
the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all appliances sold after May 1, 2002 and supersedes any and all warranties currently in
existence.
Policy 250-8620 Rev K

October 26, 2006

7014-083C

Page 43

CONTACT INFORMATION:
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
www.quadrafire.com
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
please call 1-800-926-4356

CAUTION
Do NOT discard this manual.
• Important operating and maintenance
instructions included.
• Read, understand and follow these instructions for safe installation and operation.
• Leave this manual with party responsible
for use and operation.

Your Records for Model:
CB1200-I Pellet Insert
WHERE PURCHASED:
SERIAL NUMBER:

__________________

_______________________________________

DATE PURCHASED:

__________________

_______________________________________

DATE INSTALLED:

__________________

_______________________________________
TELEPHONE: __________________

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322,
4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708,
5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743,
6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687,
6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261,
6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749,
2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.

Page 44

7014-083C

October 26, 2006

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