Quail QP7HS Dect Wireless Communication User Manual Layout 1

Quail Ltd. Dect Wireless Communication Layout 1

15_Q-P7HS UserMan

User guidePRO7 HEADSET SYSTEM
If your installation requires more than one Base you will require Cat5cable, two or more RJ45 plugs and crimping tool - and a LAN + RJ45network cable tester.These installation instructions are aimed at a person with a reasonablelevel of technical competence and familiar with the safety precautionsrelevant to the use of electrical and electronic equipment. You shouldnot attempt to install this system without the relevant level of expertise.This system operates with a 48v DC power supply. To maintainwarranty, only Quail Digital approved parts should be used.PRO7 HEADSET SYSTEM
3Installing the system 4Positioning the charger 8Registering and using headsets 9Frequently asked questions 11Product specification 12Troubleshooter 14Contents
The Base Station (Base) is a license-free DECT wireless transceiver usinga 48v DC external power supply. The system can be expanded withmultiple Bases, up to a maximum of 20, in a closed communicationsnetwork linked by Cat5 cable.The typical range of the Base is up to 50 metres internally and up to 100metres in open spaces. Internal walls, stairwells, partitions, building fabricsand room height can affect range.Installing single or multiple BasesThe diagram below illustrates possible locations to mount your Base. As atip always locate a Base where it has maximum direct sight of the areayou want to cover. Before fixing your installation permanently, you couldalso place the Base in temporary locations around the premises to testand optimize coverage. You should also identify the location of powersockets and routes for Cat5 cables if you intend to use multiple Bases.Installing the systemLocating your Base3Good location7 Bad locationpartitionpillarPRO7 HEADSET SYSTEM
5If you plan to mount the Base higher than2m above floor level consider installing aRegistration Button - it should be wall-mounted underneath the Base so youcan see the Base LEDs during theregistration process. The Registration Button is used to activatethe registration process (press for 5seconds) and to reset the entire network(press for 15 seconds).RegistrationButtonCat5OutCat5InPoweradaptorMicroSD cardMessage volumeRegistration: press for 5 secsReset: press for 15 secs4m2m0mBaseRegistrationButtonPowerStatusBase StationBottomTopREGISTRATIONPOWER48v DCMESSAGEVOLUMEREGISTRATION/RESET
Useful Tip Power to the Bases should use a constant 24hr power outlet.If one or more mains circuits is switched off, it may affect the operationof the entire Base network.Follow the Type B wiringprotocol for all RJ45 plugsColour code as shown right.Rules when installing multiple Bases on the same network•Ideal height for Bases is between 2 and 4 metres above floor level.•The maximum cable length between any two Bases should notexceed 100m.•The maximum cable length between two power sources should notexceed 200m.•The maximum number of Bases a single power supply should supportis four.•When ‘mapping’ the premises, as a general rule place the next Base10m beyond the point where the headset loses range from theprevious Base.•It is good practice to label the Cat5 cables that go into the top of theBase IN and OUT respectively to avoid mis-connection at a later date.PRO7 HEADSET SYSTEMImportant If you add one or more bases to a system that’s alreadybeen used, always RESET the system by pressing the RESET button for15 seconds. This will align the registration data on all bases. Failure toRESET the system will result in the bases failing to communicate witheach other.
7The two LEDs on the front of the Base indicate its status, as below:POWER LED STATUS LEDBooting upBase is master and readyBase is slave and readySynchronization signalreceiving OKActive call or calls on thisBaseBOTH LEDs FLASHING CORRECTIVE ACTIONPower too low to boot up Check the individual power supplieson the network for possible failure; orbeing switched off; or consider addingan extra power supply to the networkBase in registration mode The system will time-out of this mode in10 minutes but you can press theregistration switch to exit theregistration mode manually
The Headset Charger should be positioned on a worktop or wall-mountedHeadset Charger Shelf (Q-P7SHELF) and plugged into a socket that is aconstant 24hr power outlet. The charger should be located within rangeof a Base so that headsets remain active at all times.Return headsets to the charger when not in use. Charge time isapproximately 2.5 hours. When charging, the blue LED on the headsetwill flash every 5 seconds. When fully charged the blue LED is constant.Headsets will last up to 9 hours between charges in standby/PTT mode,and 6.5 hours in TalkLock mode. 3 beeps every 60 seconds indicate thebattery is getting low.Headbands and neckbands canbe stored neatly on the hangingbar of the Headset Charger Shelf.Positioning the chargerPRO7 HEADSET SYSTEM
9Each headset needs to be registered to the system for thefirst time before use. The system has the capacity for 30headsets. To register one or more headsets, follow thisprocedure:1Make sure the new headset has a chargedbattery (blue LED flashes every 5 seconds).2Make sure all the headsets in use with thesystem are in range of the Base. If aheadset isn’t in range of the Base during theregistration process it will be deleted from thesystem.3Put the Base in ‘registration mode’ by pressing the Registration Buttonon the Base, or by pressing the wall-mounted Registration Button, for5 seconds. On the Base both LEDs should be flashing green.4Place the new headset to your right ear, press the large silver buttonand volume toggle down for 3 seconds. Wait for the bleeps tochange their frequency and tone to one bleep every second.5A 3 second long bleep signifies successful registration. You may alsohear a double bleep tone that will indicate it is ready to use.6Once headsets have successfully registered to the Base, the systemas a whole goes through an internal process of alignment with all theheadsets and Base(s). This process can take up to 10 minutes. After 10minutes the headsets will be fully operational with the Base(s).7The registration process will time-out after 10 minutes, no further actionrequired.8The system is now ready to use.Registering and using headsets
Volume There are 5 volume settings. Use the toggle at the rear of theheadset to adjust volume by pressing upwards for each step.Speech The headset can be used in 2 speech modes:- TalkLock This mode is hands-free. To activate, press the silver buttonfor less than 1 second - the headset is then hands-free.To de-activate it, press the silver button again. Thiswill shut off the microphone.-PTT Press the silver button while you are talking,then release when finished.Up to 6 users can speak at any one time. Allheadsets hear all the time.Best practice: only use TalkLock if you need to behands-free. Use PTT for routine communication.Audible tones for different headset status and functions: STATUS TONERegistration mode 1 beep every secondOut of range 2 beeps every 10 secondsBattery low 3 beeps every 60 secondsRegistration complete 1 long beep (3 seconds)Busy tone 3 long beepsHeadset not registered 1 beep every 3 secondsBase capacity full As per busy toneCall drop Bloop-bleep tone
11Up to 6 people can useTalkLock at one time. If 6people are usingTalkLock, can anyoneelse speak on thesystem?No. Anyone else pressing their talk-button willhear an engaged tone and cannot enter thecall.How are the 6 speechchannels freed up?As soon as the 6th user engages TalkLock theyeffectively block anyone else entering the call.At this point the system hunts randomly for anyof the other 5 users that aren’t speaking at thatmoment and cancels TalkLock on one of them.This frees a channel. The system only attemptsto free one channel.Will the system throw offmore than just the 6thuser?No. Up to 5 users can remain in TalkLock modecontinuously without concern that their TalkLockwill be cancelled by the system.What happens if TalkLockis left on when theheadset has finishedbeing used? Is theTalkLock cancelled?No, TalkLock isn’t cancelled just because theheadset isn’t on someone’s head. TalkLock willbe cancelled if: a) the battery goes flat; b)headset taken out of range; c) placed incharger; d) becomes one of the randomlyselected 5 headsets to have the channelcancelled because a 6th hands-free user hasjoined.If the registration button ispressed, do the headsetscurrently registered to thesystem need re-registering.No, they don’t. Provided headsets are in rangeof the base station, whether in or out of thebattery charger, they remain registered and donot need re-registration.Frequently asked questions
PRO7 HEADSET SYSTEMProduct specificationsBASE STATION Q-P7BSOperating frequency 1.88-1.90 GHz EMEA, Asia, 1.910-1.930 GHz North AmericaDECT transmission power 250 mW EMEA, Asia 125 mW North AmericaHeadset capacity Up to 30 headsets all listening with a max of 6 simultaneous participantsMultiple Bases (max) Network via Cat5 cable, up to 20 BasesExpansion with Cat5 cable max 100m cable length between BasesPower requirements 100-240v AC voltage sensing Dimensions HxWxD 170 x 130 x 35 mmWeight 200gREGISTRATION BUTTON Q-P7RSFunction Activates registration and reboot functions on sites where Base is out of reachCable requirements 2 core cableDimensions HxWxD 80 x 80 x 30mmWeight 90gACCESSORIESNECKBAND Q-RH7NB HEADBAND Q-RH7HB BATTERY Q-RH7BAT
13HEADSET Q-P7HSOperating frequency 1.88-1.90 GHz EMEA, Asia, 1.910-1.930 GHz North AmericaOperating modes TalkLock and PTT as standardMicrophone Noise cancelling, electric micBattery capacity 9 hours PTT, up to 6.5 hours TalkLock, Charge time 2.5 hours to full re-chargeVolume control 5-stage, slide button up/downBattery (part number) Lithium Ion 3.7v (Q-RH7BAT)Weight 23gCHARGER Q-P7CHCapacity for headsets 6 portPower indicator Red LEDMounting Shelf / desktopPower requirements 100-240v AC voltage sensingDimensions HxWxD 110 x 330 x 96 mmWeight 680gPOWER ADAPTER Q-48V HEADSET CHARGER SHELF Q-P7SHELFHYGIENE COVERS Q-RH7HC Box of 100
PRO7 HEADSET SYSTEMFAU LT ACT IONNone of the headsetsare workingAlways check the headsets are registered.Check the Base power LED is illuminated. If not,check the mains power is on. If yes, powersupply or Base may be faulty. Contact yourservice company.The system is workingbut the range is shortIs your Base positioned on a wall as perspecification on page 3? If in doubt, move it toanother location, and see if range improves. Ifit doesn’t, contact your service provider.One or more headsetsisn’t workingIs the battery charger LED light illuminated RED?If not, check the power to that socket is on. If itis, check the power supply is connected. If it isconnected and the power light doesn’tilluminate , contact your service provider.Headset(s) LED is flashing,but not workingPut the headset to your ear, stand near to theBase: are you hearing 1 beep every 3 seconds?If so, headset isn’t registered. Follow registrationprocedure. Are you hearing 2 beeps every 10seconds? If so, you’re out of range of Base. Movecloser. Once in range you’ll hear 1 long beep.Headset has been incharger but LED light isn’t flashingSwap the battery with another headset whichyou know is working. If the headset works withthe alternative battery, discard the failedbattery and contact your service provider for areplacement battery.Headset LED is on but theheadset has ‘locked up’Remove battery for 5 seconds then replace backonto the headset. This should clear the lock-up.Headsets are picking upaudio from more thanone system. Your headset is registered to more than oneBase, and needs removing from the one youdon’t want it used with. See page 7 forprocedure.How do I orderaccessories?Contact your service provider or emailsales@quaildigital.comTroubleshooter
15
www.quaildigital.com11.07.16IC: 6402A-QP7HSThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareilne doit pas produire de brouillage, et (2) l'appareil doit accepter tout brouillageradioélectrique subi, même si le brouillage est susceptible d'en compromettre lefonctionnement.FCC ID: UDDQP7HSThis device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device mustaccept any interference received, including interference that may cause undesiredoperation.

Navigation menu