Quanta Computer TA1WM3B2915ABG Notebook Computer User Manual Using the Gateway M280 Convertible Tablet PC
Quanta Computer Inc Notebook Computer Using the Gateway M280 Convertible Tablet PC
User manual rev
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Contents
1Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Checking Out Your Gateway Convertible Tablet PC . . . . . . . 9
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Gateway model and serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting to a cable or DSL modem or to an Ethernet network . . . . . . 26
Starting your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning on the Power on Lid Lift feature . . . . . . . . . . . . . . . . . . . . . . 28
Waking up your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning off your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Restarting (rebooting) your convertible tablet PC . . . . . . . . . . . . . . . . . . . 30
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Tablet Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Converting the display from notebook to tablet mode . . . . . . . . . . . . .43
Changing display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Adjusting brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Storing and removing the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Turning your wireless radio on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
4 Using Windows XP Tablet PC 2005 . . . . . . . . . . . . . . . . . . . . . . .51
Using Windows XP Tablet PC 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Using Tablet PC extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Pen button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Tablet Input Panel (TIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Adjusting tablet and pen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Programming the buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Adjusting the Tablet PC Input Panel Settings . . . . . . . . . . . . . . . . . . .58
5 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Changing modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Creating CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .69
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Changing from one display to another . . . . . . . . . . . . . . . . . . . . . . . . .73
Connecting a video camera to your convertible tablet PC . . . . . . . . . . . . .74
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6 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
7 Upgrading Your Convertible Tablet PC . . . . . . . . . . . . . . . . . . . 85
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adding or replacing memory in the memory bay . . . . . . . . . . . . . . . . 88
Replacing memory under the keyboard . . . . . . . . . . . . . . . . . . . . . . . 91
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8 Using the Optional Port Replicator . . . . . . . . . . . . . . . . . . . . . . 103
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . 110
9 Maintaining Your Convertible Tablet PC. . . . . . . . . . . . . . . . . 111
Caring for your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using the Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Replacing the pen point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cleaning your convertible tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cleaning the convertible tablet PC screen . . . . . . . . . . . . . . . . . . . . 116
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Protecting your convertible tablet PC from viruses . . . . . . . . . . . . . . . . . 117
Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Reinstalling programs and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Restoring your convertible tablet PC to the original configuration . . 122
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10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . .147
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . .151
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 1
1
Getting Help
• Using the Gateway Web site
• Using Help and Support
•Using BigFix
• Using Your Computer guide
• Using online help
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Chapter 1: Getting Help
Thank you for purchasing our
convertible tablet PC!
You have made an excellent decision choosing Gateway. We are sure that
you will be pleased with the outstanding quality, reliability, and
performance of your new convertible tablet PC. Each and every Gateway
convertible tablet PC uses the latest technology and passes through the
most stringent quality control tests to ensure that you are provided with
the best product possible.
Your new Gateway convertible tablet PC is designed to provide an
exceptional balance of performance and portability. Your convertible
tablet PC uses the latest chipset and mobile processor technologies to
manage the processor speed and power consumption for a greater battery
life experience. This design provides you with maximum performance
when plugged into AC power balanced with optimized battery life when
on battery power.
Please read this guide carefully to familiarize yourself with our range of
services and support. We have highlighted some basic care and safety
information to help you keep your convertible tablet PC in good
operating condition.
Gateway stands behind our value proposition to our customers — to
provide best-of-class service and support in addition to high-quality,
brand-name components at affordable prices. If you ever have a problem,
our knowledgeable, dedicated customer service department will provide
you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and
enjoyment from your new Gateway convertible tablet PC for years to
come.
Thank you again, from all of us at Gateway.
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Gateway Web site
Gateway Web site
Gateway's online support is available 24 hours per day, 7 days per week
and provides the most current drivers, product specifications, tutorials,
and personalized information about your convertible tablet PC. Visit the
Gateway Support Web site at support.gateway.com.
Using Support
The Support site is divided into seven major areas:
■Support Home
■Product Support
■Downloads
■Customer Service
■Upgrade Center
■Resources
■Contact Us
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Chapter 1: Getting Help
Support Home
Tap or click Support Home. To view support documents for your
convertible tablet PC, type your serial number in the Serial Number box,
then tap or click Submit.
Tap or click the arrow button to open the Select Your Computer Product
box, then tap or click Notebook Computers to access product
documentation, specifications, and guides for all Gateway notebooks.
Product Support
Tap or click Product Support to view a list of all the products that Gateway
supports.
Downloads
Tap or click Downloads to get the latest software updates for BIOS and
driver upgrades. By entering your serial number you get drivers specific
to your convertible tablet PC. Tap or click Browse All Downloads to walk
through a step-by-step wizard to locate your drivers.
Customer Service
Tap or click Customer Service to view information about your account and
general information about warranties and special offers.
Upgrade Center
Tap or click Upgrade Center to view and purchase upgrades for your
convertible tablet PC.
Resources
Tap or click Resources to access utilities to help you manage your
convertible tablet PC.
Contact Us
Tap or click Contact Us to access links to customer care with a live
technician, including chat and e-mail. Tap or click Call Us to get a list of
Gateway telephone numbers for both sales and support. For more
information, see “Telephone support” on page 147.
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Help and Support
Help and Support
Your convertible tablet PC includes Help and Support, an easily accessible
collection of help information, troubleshooters, and automated support.
Use Help and Support to answer questions about Windows and to help
you quickly discover and use the many features of your Gateway
convertible tablet PC.
To start Help and Support:
■Tap or click Start, then tap or click Help and Support. Help and Support
opens.
You can find help information by tapping or clicking a link, performing
a search, or browsing the index.
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Chapter 1: Getting Help
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword)
in the Search box located at the top of any Help and Support screen, then
tap or click the arrow button.
For each search, you receive the following search result types:
■Suggested Topics - These topics are located in Help and Support and
are relevant to your search topic.
■Full-text Search Matches - These topics are located in Help and
Support and contain the words you entered in the Search box.
■Microsoft Knowledge Base - These topics are located on the Microsoft
Web site and contain the words you entered in the Search box. You
must be connected to the Internet to search for and access these
topics.
To view a list of your search results, tap or click the results header for
the type of results you want to view.
To view a topic, tap or click the topic name in the Search Results list.
BigFix
Your convertible tablet PC may include BigFix. BigFix monitors your
convertible tablet PC for problems and conflicts. It automatically gathers
information about the latest bugs, security alerts, and updates from BigFix
sites on the Internet. Whenever BigFix detects a problem, it alerts you
by flashing the blue taskbar icon. To fix the problem, tap or click on that
icon to open BigFix.
To start BigFix:
■Tap or click Start, All Programs, Accessories, System Tools, then tap
or click BigFix.
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Using Your Computer guide
To learn more about using BigFix:
■From the BigFix program, tap or click Help, then tap or click Tutorial.
Using Your Computer guide
In addition to this guide, the Using Your Computer guide has been included
on your hard drive. The Using Your Computer guide includes information
on using Windows, using the Internet, sending a fax, and changing
power-saving settings as well as other topics.
To access the Using Your Computer guide:
■Tap or click Start, All Programs, then tap or click Gateway
Documentation.
Online help
Many programs provide information online so you can research a topic
or learn how to perform a task while you are using the program. You can
access most online help information by selecting a topic from a Help
menu or by tapping or clicking a Help button.
Chapter 2
9
Checking Out Your Gateway
Convertible Tablet PC
• Identifying features
• Locating your convertible tablet PC’s model
and serial number
• Locating the Microsoft Certificate of
Authenticity
• Locating the specifications for your
convertible tablet PC
• Purchasing accessories
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Front
Component Icon Description
LCD panel
release
latch
Open the LCD panel by sliding the release latch.
Pen Write, tap, and input directly on your convertible tablet PC’s
display using the cordless pen.
Speaker Provides audio output when headphones or amplified speakers
are not plugged in.
Microphone
jack
Plug a microphone into this jack.
Headphone
jack
Plug amplified speakers or headphones into this jack. The
built-in speakers are turned off when speakers or headphones
are plugged into this jack.
Memory
card reader
Insert a memory card from a digital camera, MP3 player, PDA,
or cellular telephone into the memory card reader. For more
information, see “Using the memory card reader” on page 65.
The memory card reader supports Memory Stick®, Memory
Stick Pro®, MultiMediaCard™, and Secure Digital™.
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Left
Left
Component Icon Description
Power
connector
Plug the AC adapter cable into this connector.
Docking port Connect the port replicator to this port.
Warning: Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port
replicators designed for your Gateway notebook.
Monitor port Plug an analog VGA monitor or projector into this port. For
more information, see “Viewing the display on a projector or
monitor” on page 69.
Ethernet jack Plug a 10/100/1000 Ethernet network cable into this jack. The
other end of the cable can be plugged into a cable modem,
DSL modem, or an Ethernet network jack. For more
information, see “Connecting to a cable or DSL modem or to
an Ethernet network” on page 26.
USB ports Plug USB devices (such as a diskette drive, flash drive,
printer, scanner, camera, keyboard, or mouse) into these
ports.
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Right
IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®)
device (such as a digital camcorder) into this 4-pin IEEE 1394
port.
PC Card slot Insert one Type II PC Card into this slot. For more information,
see “Adding and removing a PC Card” on page 67.
Power switch Slide to turn the power on or off. You can also configure the
power switch for Standby/Resume mode. For more
information on configuring the power switch mode, see
“Changing Power-Saving Settings” in
Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Speaker Provides audio output when headphones or amplified
speakers are not plugged in.
Component Icon Description
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Right
Component Icon Description
Modular bay Use this bay for a DVD drive or combination DVD/CD-RW
drive. For more information, see “Changing modules” on
page 60.
To determine the type of drive in the modular bay, examine
the drive tray’s plastic cover and compare the logo to those
listed in “Identifying drive types” on page 62.
Important: Your convertible tablet PC may have come with
a DVD or combination DVD/CD-RW. To order a different
module, contact Gateway.
Ventilation fan Helps cool internal components.
Warning: Do not work for long periods with the convertible
tablet PC resting on your lap. If the air vents are blocked,
the convertible tablet PC may become hot enough to harm
your skin.
Caution: Do not block or insert objects into these slots. If
these slots are blocked, your convertible tablet PC may
overheat resulting in unexpected shutdown or permanent
damage to the convertible tablet PC.
Caution: Provide adequate space around your convertible
tablet PC so air vents are not obstructed. Do not use the
convertible tablet PC on a bed, sofa, rug, or other similar
surface.
Kensington™
lock slot
Secure your convertible tablet PC to an object by
connecting a Kensington cable lock to this slot.
Modem jack Plug a modem cable into this jack. For more information,
see “Connecting the dial-up modem” on page 25.
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Bottom
Component Icon Description
System label Includes the product model number. For more information,
see “Identifying your model” on page 17.
Memory bay Install a memory module into this bay. For more
information, see “Adding or replacing memory” on
page 87.
Pen latch Slide to release the pen.
Battery latch Slide to release the battery. For more information, see
“Changing batteries” on page 78.
Battery Provides power when the convertible tablet PC is not
plugged into AC power.
Hard drive bay The hard drive is located in this bay. For more information,
see “Replacing the hard drive kit” on page 100.
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Keyboard area
Keyboard area
Component Icon Description
Keyboard Provides all the features of a full-sized computer keyboard. For
more information, see “Using the keyboard” on page 33.
Touchpad Provides all the functionality of a mouse. For more information,
see “Using the EZ Pad touchpad” on page 39.
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
LCD panel
Component Icon Description
Microphone Record audio through this microphone. The built-in
microphone is turned off while an external microphone is
connected. For the location of your microphone jack, see
“Left” on page 11 and “Back” on page 106.
Tablet control
buttons
See “Tablet Control Buttons” on page 37 for a description of
each button.
Status
indicators
Inform you of the power status or when a drive is in use. For
more information, see “Status indicators” on page 31.
Power button Press to turn the power on or off. You can also configure the
power button for Standby/Resume mode. For more
information on configuring the power button mode, see
“Changing Power-Saving Settings” in
Using Your Computer
which has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.
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Identifying your model
Identifying your model
Gateway model and serial number
The label on the bottom of your convertible tablet PC contains
information that identifies your convertible tablet PC model and its
features. Gateway Customer Care will need this information if you call
for assistance.
Important The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway
model
number
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of
your convertible tablet PC includes the product key code for your
operating system.
Finding your specifications
For more information about your convertible tablet PC, such as memory
size, memory type, and hard drive size, visit Gateway’s Support site at
support.gateway.com. The Support site also has links to additional
Gateway documentation and detailed specifications. For more
information, see “Gateway Web site” on page 3.
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Accessories
Accessories
To order accessories, visit the Accessory Store at accessories.gateway.com.
Batteries and automobile/airplane power adapters
If you run your convertible tablet PC on battery power for extended
periods, you may want to buy an additional battery so you can swap
batteries when necessary. See “Changing batteries” on page 78 for more
information about using an additional battery.
With an automobile/airplane power adapter, you can save battery power
by plugging your convertible tablet PC into an automobile cigarette
lighter or an airplane in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space
for accessories or supplies.
Memory
Large programs, such as multimedia games or graphics programs, use a
lot of memory. If your programs are running more slowly than you think
they should, try adding more memory. See “Adding or replacing
memory” on page 87 for more information.
Port replicators
Although you can attach devices directly to your convertible tablet PC,
a port replicator lets you make all of those connections at one time. When
you travel with your convertible tablet PC, you merely disconnect from
the port replicator instead of unplugging all the devices.
A port replicator also provides additional ports and other expansion
features not included with your convertible tablet PC. See “Using the
Optional Port Replicator” on page 103 for more information about using
a port replicator with your convertible tablet PC.
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Chapter 2: Checking Out Your Gateway Convertible Tablet PC
Printers
You can attach almost any type of printer to your convertible tablet PC.
The most common types are inkjet and laser printers, which print in color
or black and white.
Inkjet printers and cartridges are relatively inexpensive, but they are
slower than laser printers. Using an inkjet color printer, you can print
pictures, banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much
faster than inkjet printers. Laser printers are better than inkjet printers
when you are printing large documents.
USB flash drive
Use a USB flash drive for storing files or transferring files to another
computer.
Chapter 3
21
Getting Started
• Installing the battery
• Connecting the AC adapter
• Connecting the dial-up modem
• Connecting to a cable or DSL modem or to
an Ethernet network
• Turning your convertible tablet PC on and
off
• Using the status indicators
• Using the keyboard, buttons, and the EZ
Pad touchpad
• Using the display and pen
• Adjusting the volume
• Connecting to a wireless network
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Chapter 3: Getting Started
Installing the battery
To install the battery:
1Close the LCD panel.
2Turn your convertible tablet PC over so the bottom is facing up.
3Hold the battery label-side down and lower it into the open battery
bay until the battery clicks into place.
4Slide the battery lock to the locked position.
Connecting the AC adapter
You can run your convertible tablet PC using an AC adapter or your
convertible tablet PC’s battery. The battery was shipped to you partially
charged. You should use the AC adapter right away to fully charge the
battery. Allow three hours for the battery to fully charge.
Important If the battery is not fully charged before you use your
convertible tablet PC on battery power for the first time, the
battery life may be much shorter than you expect. If the
battery life seems short even after being charged for
three hours, the battery may need to be recalibrated. For
information on recalibrating the battery, see “Recalibrating
the battery” on page 77.
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Connecting the AC adapter
To connect the AC adapter:
1Connect the power cord to the AC adapter.
2Connect the AC adapter to your convertible tablet PC’s power
connector.
Caution Make sure that you use the AC adapter that came with your
convertible tablet PC or one of the same type purchased
from Gateway.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your convertible tablet PC may
be damaged.
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Chapter 3: Getting Started
3Plug the power cord into a wall outlet. The battery charge indicator
turns on (see “Status indicators” on page 31 for the location of the
battery charge indicator). If the battery charge indicator does not
turn on, unplug the adapter from your convertible tablet PC, then
plug it back in.
4When you finish using your convertible tablet PC for the first time,
turn off your convertible tablet PC and leave your convertible tablet
PC connected to AC power until the battery charge indicator turns
blue.
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your
convertible tablet PC can increase to levels far above normal levels and
cause data loss or system damage. Protect your convertible tablet PC and
peripheral devices by connecting them to a surge protector, which absorbs
voltage surges and prevents them from reaching your convertible tablet
PC.
Warning Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.
Important If the battery charge indicator does not turn blue after
three hours, contact Gateway Customer Care at
support.gateway.com.
Warning High voltages can enter your convertible tablet PC through
both the power cord and the modem connection. To protect
your convertible tablet PC and avoid electrical shock, use
a surge protector. If you have a telephone modem, use a
surge protector that has a modem jack. If you have a cable
modem, use a surge protector that has an antenna/cable
TV jack. During an electrical storm, unplug both the surge
protector and the modem.
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Connecting the dial-up modem
Connecting the dial-up modem
Your convertible tablet PC has a built-in 56K modem that you can use
to connect to a standard telephone line.
To connect the modem:
1Insert one end of the modem cable into the modem jack on the
right side of your convertible tablet PC.
2Insert the other end of the modem cable into a telephone wall jack.
The modem will not work with digital or PBX telephone lines.
3Start your convertible tablet PC, then start your communications
program.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
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Chapter 3: Getting Started
Connecting to a cable or DSL
modem or to an Ethernet network
Your convertible tablet PC has a network jack that you can use to connect
to a cable or DSL modem or to an Ethernet network.
To connect to a cable or DSL modem or to an Ethernet network:
1Insert one end of the network cable into the network jack on
the back of your convertible tablet PC.
2Insert the other end of the network cable into a cable modem, DSL
modem, or Ethernet network jack.
3Start your convertible tablet PC.
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Starting your convertible tablet PC
Starting your convertible tablet
PC
To start your convertible tablet PC:
1Slide the latch on the front of your notebook, then lift the LCD
panel.
2If you do not have the power on lid lift feature activated, press the
power switch button on the LCD panel. For more information, see
“Turning on the Power on Lid Lift feature” on page 28.
The power button is preset to On/Off mode. However, you can also
set it to function in Standby/Resume mode.
Tips & Tricks For more information about changing the power switch
mode, see “Changing Power-Saving Settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Chapter 3: Getting Started
3If you are starting your convertible tablet PC for the first time, follow
the on-screen instructions to set up your convertible tablet PC.
Turning on the Power on Lid Lift feature
The Power on Lid Lift feature turns on your convertible tablet PC
whenever you open the LCD panel. Your convertible tablet PC was
shipped to you with the Power on Lid Lift feature turned off.
To turn on the Power on Lid Lift feature:
1Turn on your convertible tablet PC.
2As soon as it starts and you see a startup screen, press F2. The BIOS
Setup utility opens.
3Open the Advanced menu.
4Highlight Wake From Lid, then select Enabled by pressing the spacebar.
5Open the Exit menu, then highlight Exit Saving Changes and press
ENTER.
6Select Yes, then press ENTER.
Warning Do not work for long periods with the convertible tablet PC
resting on your lap. If the air vents are blocked, the
convertible tablet PC may become hot enough to harm
your skin.
Caution Provide adequate space around your convertible tablet PC
so air vents are not obstructed. Do not use the convertible
tablet PC on a bed, sofa, rug, or other similar surface.
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Turning off your convertible tablet PC
Waking up your convertible tablet PC
When you have not used your convertible tablet PC for several minutes
or if you close the LCD panel without turning off your convertible tablet
PC, it may enter a power-saving mode called Standby. While in Standby,
the power indicator flashes.
If your convertible tablet PC is in Standby mode, press the power button
to “wake” it up.
Turning off your convertible
tablet PC
To turn off your convertible tablet PC:
1Tap or click Start, then tap or click Turn Off Computer. The Turn Off
Computer dialog box opens.
2Tap or click Turn Off. Windows shuts down and turns off your
convertible tablet PC.
Tips & Tricks For more information about changing the power button
mode, see “Changing Power-Saving Settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Important If for some reason you cannot use the Turn Off Computer
option in Windows to turn off your convertible tablet PC,
press and hold the power button for about five seconds,
then release it.
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Chapter 3: Getting Started
Restarting (rebooting) your
convertible tablet PC
If your convertible tablet PC does not respond to keyboard, touchpad,
or mouse input, you may have to close programs that are not responding.
If closing unresponsive programs does not restore your convertible tablet
PC to normal operation, you may have to restart (reboot) your convertible
tablet PC.
To close unresponsive programs and restart your convertible tablet
PC:
1Press the Windows Security button . The Windows Security dialog
box opens. For more information, see “Tablet Control Buttons” on
page 37.
-OR-
Press CTRL+ALT+DEL. The Windows Security dialog box opens.
2Tap or click Task Manager. The Windows Task Manager dialog box
opens.
3Tap or click the program that is not responding.
4Tap or click End Task.
5Tap or click X in the top-right corner of the Windows Task Manager
dialog box.
6If your convertible tablet PC does not respond, turn it off, wait ten
seconds, then turn it on again.
Important If your convertible tablet PC does not turn off immediately,
complete the following steps until your convertible tablet
PC turns off:
1 Slide and hold the power switch for about five seconds,
then release it.
2 Insert a straightened paper clip into the reset hole on
the bottom of your convertible tablet PC.
3 Unplug the power cord and remove the battery for more
than 10 seconds.
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Status indicators
As a part of the regular startup process, a program to check the disk
status runs automatically. When the checks are finished, Windows
starts.
Status indicators
Status indicators inform you when a drive is being used or when a button
has been pressed that affects how the keyboard is used.
Indicator Icon Description
Wireless network
(optional)
■LED on - Wireless network is turned on.
■LED off - Wireless network is turned off.
Drive ■LED blinking - The hard drive or DVD drive is in use.
■LED off - The hard drive or DVD drive is not in use.
Num lock ■LED on - Numeric keypad is turned on.
■LED off - Numeric keypad is turned off.
Caps lock ■LED on - Caps lock is turned on.
■LED off - Caps lock is turned off.
1
A
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Chapter 3: Getting Started
Battery charge The LED shows the battery activity and status.
■LED blue - battery is fully charged.
■LED purple - battery is charging.
■LED blinking red - battery charge is very low.
■LED solid red - battery is malfunctioning.
This LED only lights up when your convertible tablet PC
is connected to AC power or the battery charge is very
low.
Power The LED shows your convertible tablet PC’s power
status.
■LED on - convertible tablet PC is on.
■LED blinking - convertible tablet PC is in Standby
mode.
■LED off - convertible tablet PC is off.
Indicator Icon Description
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Using the keyboard
Using the keyboard
Your convertible tablet PC features a full-size keyboard that functions the
same as a desktop computer keyboard. Many of the keys have been
assigned alternate functions, including shortcut keys for Windows,
function keys for specific system operations, and the Num Lock keys for
the numeric keypad.
Tips & Tricks You can attach an external keyboard to the
convertible tablet PC or port replicator using a USB
port. You do not need to shut down the convertible
tablet PC to connect a USB keyboard.
Function keys/
System keys
Navigation keys/
Volume keys
FN key Windows
key
Numeric
keypad
Application
key
Arrow keys/LCD
brightness keys
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Chapter 3: Getting Started
Key types
The keyboard has several different types of keys. Some keys perform
specific actions when pressed alone and other actions when pressed in
combination with another key.
Key type Icon Description
Function keys Press these keys labeled F1 to F12 to perform actions
in programs. For example, pressing F1 may open help.
Each program uses different function keys for different
purposes. See the program documentation to find out
more about the function key actions.
System keys Press these colored keys in combination with the FNkey
to perform specific actions. For more information, see
“System key combinations” on page 35.
Navigation keys Press these keys to move the cursor to the beginning
of a line, to the end of a line, up the page, down the page,
to the beginning of a document, or to the end of a
document.
Volume keys Press these colored keys in combination with the FNkey
to increase or decrease the volume or to turn off all
sound.
FN key Press the FNkey in combination with a colored system
key to perform a specific action.
Windows key Press this key to open the Windows Start menu. This
key can also be used in combination with other keys to
open utilities like F(Search utility), R(Run utility), and
E(Explorer utility).
Numeric keypad Use these keys to type numbers when the numeric
keypad is turned on. Press FN+PAD LOCK to turn on
the numeric keypad.
Application key Press this key for quick access to shortcut menus and
help assistants in Windows.
Arrow keys Press these keys to move the cursor up, down, right, or
left.
LCD brightness
keys
Press these colored keys in combination with the FN key
to control the screen brightness.
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Using the keyboard
System key combinations
When you press the FN key and a system key at the same time, your
convertible tablet PC performs the action identified by the text or icon
on the key.
Press and hold FN, then
press this system key...
To...
Turn the optional wireless network on or off. For more
information, see the printed network guide that came
with your notebook.
Warning: Radio frequency wireless communication can
interfere with equipment on commercial aircraft. Current
aviation regulations require wireless devices to be turned
off while traveling in an airplane. 802.11g (also known
as wireless Ethernet or Wifi) communication devices are
examples of devices that provide wireless
communication.
Enter Standby mode. Press the power button to leave
Standby mode. For more information, see “Changing
Power-Saving Settings” in
Using Your Computer
which
has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.
Toggle the notebook display in the following order:
■The LCD
■An external monitor or projector (a monitor or projector
must be plugged into the monitor port on your
notebook)
■Both displays at the same time
For more information, see “Viewing the display on a
projector or monitor” on page 69.
Play or Pause the CD or DVD.
Stop playing the CD or DVD.
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Skip back one CD song or DVD track.
Skip ahead one CD song or DVD track.
Turn on Num Lock so you can use the numeric keypad.
Press this key combination again to turn off Num Lock.
The Num Lock status indicator appears when this
function is turned on.
Increase the brightness of the display.
Decrease the brightness of the display.
Mute the sound. Press the key combination again to
restore the sound. For more information, see “Adjusting
the volume” on page 48.
Increase volume. For more information, see “Adjusting
the volume” on page 48.
Decrease volume. For more information, see “Adjusting
the volume” on page 48.
Press and hold FN, then
press this system key...
To...
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Tablet Control Buttons
Tablet Control Buttons
Press the tablet control buttons to control the convertible tablet PC while
it is in tablet mode. The buttons have dimples so you can press them
with your pen.
Button Icon Press to...
Screen rotation Rotate the display orientation. For more information,
see “Changing display orientation” on page 44.
Windows security Open the Windows Task Manager. Also is used for
domain authentication or logon screen.
Tablet input panel Open the tablet input panel.
Screen
rotation
Tab l e t i n pu t
panel
XtraBright/
XtraDim
Windows
security
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Chapter 3: Getting Started
XtraBright/XtraDim Increase the LCD panel brightness above the normal
brightest setting for 255 seconds. Use this feature in
bright lighting situations, such as outside in bright
sunlight.
Press a second time to decrease the brightness
below the normal dimmest setting. Use this feature
in dim lighting situations.
Press a third time to return the display to the normal
brightness setting.
Important: Using this feature will affect battery
performance.
For more information, see “XtraBright/XtraDim” on
page 45.
Button Icon Press to...
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Using the EZ Pad touchpad
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.
When you move your finger on the touchpad, the pointer (arrow) on the
screen moves in the same direction. You can use the scroll zone to scroll
through documents. Use of the scroll zone may vary from program to
program.
Touchpad
Left button Right button
Scroll
zone
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Chapter 3: Getting Started
You can use the EZ-Pad left and right buttons below the touchpad to select
objects.
Tips & Tricks For instructions on how to adjust the double-click speed,
pointer speed, right-hand or left-hand configuration, and
other touchpad settings, see “Changing the mouse or
touchpad settings” in
Using Your Computer
which has
been included on your hard drive. To access this guide,
click Start, All Programs, then click Gateway
Documentation.
To... Do this...
Move the pointer on
the screen.
Move your finger
around on the
touchpad. If you run
out of space and
need to move the
pointer farther, lift
your finger, move it to
the middle of the
touchpad, then
continue moving your
finger.
Select an object on
the screen.
Position the pointer
over the object.
Quickly press and
release the left
button once. This
action is called
clicking
.
Start a program or
open a file or folder.
Position the pointer
over the object.
Press the left button
twice in rapid
succession. This
action is called
double-clicking
.
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Using the EZ Pad touchpad
Access a shortcut
menu or find more
information about
an object on the
screen.
Position the pointer
over the object.
Quickly press and
release the right
button once. This
action is called
right-clicking
.
Move an object on
the screen.
Position the pointer
over the object.
Press the left button
and hold it down,
then use the
touchpad to move
(drag) the object to
the appropriate part
of the screen.
Release the button to
drop the object
where you want it.
Tips & Tricks You received your notebook with the EZ Pad touchpad set
to only accept clicking by using the touchpad buttons. You
can change this feature to allow tapping on the touchpad
to simulate clicking the left button. For more information,
see “Changing the mouse or touchpad settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, click Start, All Programs, then
click Gateway Documentation.
To... Do this...
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Chapter 3: Getting Started
Using the display
Your convertible tablet PC’s screen combines the eye-soothing readability
of a liquid-crystal display with the responsiveness of a pen controller. The
screen provides a hard, smooth writing surface, minimizes glare, and
increases readability.
■Unlike other touchscreens and PDAs, your convertible tablet PC’s
display responds only to your convertible tablet PC’s pen. Your
convertible tablet PC will not respond to a PDA pen or the touch of
a fingertip.
■Steady your hand on the display surface while writing. The pressure
of your hand or fingers will not affect any open programs.
■Switching from AC to battery power dims the display slightly to save
battery power.
Important If you prefer maximum brightness while on battery power,
use the XtraBright/XtraDim button. For more information,
see “Tablet Control Buttons” on page 37.
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Using the display
Converting the display from notebook to
tablet mode
To convert the display from notebook mode to tablet mode:
1Open the LCD panel to the normal viewing position.
2Locate the rotation direction arrow on the LCD panel hinge.
3Rotate the LCD panel in the direction of the rotation direction arrow
until the panel is backwards. The panel soft-locks into the final
position.
Rotation direction arrow
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Chapter 3: Getting Started
4Close the LCD panel onto the keyboard. There is a click when the
LCD panel latch locks.
Changing display orientation
You can change the display orientation from the default, landscape
(horizontal), to portrait (vertical) or secondary landscape (180 degrees
from the default) using the Screen Rotation button. For more
information, see “Tablet Control Buttons” on page 37.
To change display orientation:
■Press the Screen Rotation button to step through display
orientations.
To change orientation properties:
■Double-tap or double-click the Tablet and Pen Settings icon in the
taskbar, then tap or click the Display tab.
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Using the display
Adjusting brightness
To adjust screen brightness:
■Use the increase brightness and decrease brightness keys on the
keyboard. For more information, see “System key combinations” on
page 35.
XtraBright/XtraDim
Use XtraBright to increase the LCD panel brightness above the normal
brightest setting for 255 seconds. Use this feature in bright lighting
situations, such as outside in bright sunlight.
Use XtraDim to decrease the brightness below the normal dimmest
setting. Use this feature in dim lighting situations.
To use XtraBright/XtraDim:
■Press the XtraBright/XtraDim button to increase the LCD panel
brightness above the normal brightest setting for 255 seconds. For
more information, see “Tablet Control Buttons” on page 37.
-OR-
■Press the XtraBright/XtraDim button a second time to decrease the
brightness below the normal dimmest setting. For more information,
see “Tablet Control Buttons” on page 37.
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Chapter 3: Getting Started
Using the pen
Your convertible tablet PC’s pen is the only device that can write, tap,
and input directly on your convertible tablet PC’s display.
The pen can do everything a mouse does. Just think “tap” instead of
“click”.
Storing and removing the pen
To store the pen in your convertible tablet PC:
1Locate the pen holder on the right side of your convertible tablet PC.
For more information, see “Right” on page 12.
2Slide the pen into the holder with the pocket clip down until the
pen clicks into place.
Caution A finger-tap or PDA stylus has no effect on your convertible
tablet PC’s display, and ink pens and other pointed objects
could damage the surface. Always use the pen that came
with your convertible tablet PC. You can order extra pens
from Gateway.
Caution Do not sharply strike the display. Although the display is
durable, it can break.
With a mouse: With a pen:
Point and click Point and tap
Double-click Double-tap
Click-and-drag Tap-and-drag
Right-click Button-tap
(press the pen button while tapping or press and hold with
the pen)
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Chapter 3: Getting Started
Adjusting the volume
You can use the volume control to adjust the overall volume of your
convertible tablet PC.
To adjust the overall volume level using hardware controls:
■If you are using external speakers, turn the knob on the front of the
speakers.
-OR-
Use the mute and volume control buttons on the keyboard. For more
information, see “System key combinations” on page 35.
Tips & Tricks For instructions on how to adjust the volume in Windows,
see “Adjusting the Volume” in
Using Your Computer
which
has been included on your hard drive. To access this guide,
tap or click Start, All Programs, then tap or click Gateway
Documentation.
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Turning your wireless radio on or off
Turning your wireless radio on or
off
Your Gateway convertible tablet PC may have a factory-installed wireless
networking mini-PCI card.
To turn the wireless radio on or off:
■Press FN+F7.
Warning Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and
IEEE 802.11g communication devices are examples of
devices that provide wireless communication.
Warning In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, hospitals, and oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
Chapter 4
51
Using Windows XP
Tablet PC 2005
• Using Tablet PC extensions
• Adjusting tablet and pen settings
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Chapter 4: Using Windows XP Tablet PC 2005
Using Windows XP Tablet PC 2005
The Microsoft Windows XP Tablet PC 2005 operating system is a fully
functioning version of Windows XP Professional with added pen-based
computing features:
■Tablet and Pen Settings — set properties for the pen, tablet buttons,
and display screen
■Tablet PC Input Panel (TIP) — use its writing pad, soft keyboard, and
voice recognition for entering data
■Windows® Journal — hand-write documents, then turn them into
text or image files
■Sticky Notes — make a quick note with your pen or voice and drop
it into another program
■Document annotation — insert handwritten notes into Word
documents and other programs
■Enhanced speech and voice recognition — say what you are thinking,
and your tablet will understand
■Inkball — practice and master pen input with this game of strategy
■MicroSoft OneNote — capture, organize, and reuse your notes on
notebook computers, desktop computers, or tablet PCs.
The What’s New in Windows XP link in the Help and Support Center and
the Windows XP Start Here booklet that shipped with your tablet PC can
help you learn more about using Windows XP Tablet PC 2005.
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Using Tablet PC extensions
Using Tablet PC extensions
Calibration
The first time you use your convertible tablet PC, you should calibrate
your pen for both portrait and landscape orientations. Calibration
ensures the accuracy of the pen and adjusts the screen’s performance for
different users.
If the on-screen pointer does not seem to line up with the tip of the
pen—for example, because someone else has used your convertible
tablet PC and adjusted it for their own use—recalibrate it to your tapping
patterns.
Recalibrate if you write with the opposite hand from the previous
user—right-handed writer to left-handed writer.
To open the calibration program:
■Double-tap or double-click (Tablet and Pen Settings) in the taskbar.
Tap or click Properties, then tap or click Calibrate. Follow the
on-screen instructions.
Gestures
A gesture is a shape you draw with your tablet PC pen to send a command
to your convertible tablet PC. In Input Panel, you can also use gestures
to control the insertion point in the active program. When you use these
gestures, you get the same result as pressing the corresponding key on a
standard keyboard.
■Open the Tablet Input Panel by waving the pen back and forth over
the screen.
■Backspace by drawing a right-to-left line on the display surface.
■In most text input programs, you can erase text by scratching it out.
Windows interprets a scratchout as a delete command.
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Chapter 4: Using Windows XP Tablet PC 2005
■To erase, draw a short, wide “Z.”
■You will find more information about gestures and gesture symbols,
as well as handwriting tips, in the TIP help. For more information,
see “Tablet Input Panel (TIP)” on page 55.
Pen button
The pen button serves the same function as the right button on a mouse.
Press it and tap (button-tap) to open right-click menus when they are
available.
Tips
■Hold the pen the same way you hold a writing pen, and steady your
writing hand by resting it on the display surface.
■Line up the pointer before you tap, in cases where the pointer and
pen point are out of alignment. The screen reads the position of the
pointer, not the tap.
■Store the pen in the convertible tablet PC’s pen holder. Store extra
pens in a drawer to avoid prolonged pressure on the pen tip.
■The pen has internal electronics, so keep it dry and avoid contact
with liquids.
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Using Tablet PC extensions
■Your convertible tablet PC responds to most Penabled™ EMR pens
manufactured by Wacom®.
Tablet Input Panel (TIP)
Tap the Keyboard icon near the Start button to open the Tablet Input
Panel (TIP). Use the TIP to enter data by hand, soft keyboard, or voice
into a word processing program or a text-entry form.
■Access the TIP keyboard and writing pad by tapping or clicking the
tabs near the bottom of the window.
■To set up speech options, tap or click the Tools and Options icon ,
then tap or click Speech.
TIP tips
■Open a program for your input (for example, a word processing
program or a Web form) before using the writing pad or soft
keyboard.
Tools and Options
Help
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Chapter 4: Using Windows XP Tablet PC 2005
■To adjust writing pad and keyboard settings, tap or click the Tools
and Options icon , then tap or click Options.
■For security and accuracy when entering masked text (such as
passwords), use your convertible tablet PC Input Panel’s soft
keyboard instead of the writing pad.
Using speech recognition
The convertible tablet PC is designed to accept and interpret the human
voice, both for dictation (speech recognition) and for
keyboard-equivalent voice commands.
■Set up speech recognition through your convertible tablet PC Input
Panel’s Tools menu.
■Learn more about voice commands in the Accessibility section of
the Help and Support Center.
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Adjusting tablet and pen settings
■Use the built-in microphone or an external microphone.
■To modify the speech recognition function, see “Adjusting the Tablet
PC Input Panel Settings” on page 58.
Adjusting tablet and pen settings
Windows XP Tablet PC 2005 includes a control panel for adjusting pen,
display, and button preferences such as:
■Right-handed or left-handed use
■Pen calibration in portrait and landscape modes
■Button functions
■Pen actions such as double-tapping
To change tablet and pen settings:
1Tap or click the Tablet and Pen Settings icon in the taskbar, then
tap or click Properties. The Tablet and Pen Properties dialog box opens.
2Tap or click the Pen Options tab.
3Change the pen options settings, then tap or click OK.
Programming the buttons
Most of the tablet control buttons on your convertible tablet PC can be
reprogrammed with new functions.
To reprogram button functions:
1Tap or click the Tablet and Pen Settings icon in the taskbar, then
tap or click Properties. The Tablet and Pen Properties dialog box opens.
2Tap or click the Tablet Buttons tab.
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Chapter 4: Using Windows XP Tablet PC 2005
3Change the button settings, then tap or click OK.
Adjusting the Tablet PC Input Panel Settings
To adjust writing pad, writing tools, and speech settings:
1Tap or click the Keyboard icon .
2Tap or click the Tools and Options icon , then tap or click Options.
3Tap or click a tab, then change the input panel settings.
Chapter 5
59
Using Drives and Ports
• Changing modules
• Using DVD drives
• Using the media card reader
•Using a PC Card
• Viewing the display on a monitor, projector,
or television
• Connecting a video camera to your
convertible tablet PC
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Chapter 5: Using Drives and Ports
Changing modules
Your convertible tablet PC’s modular bay supports different bay modules,
such as a DVD or combination DVD/CD-RW drive.
To change bay modules:
1Make sure that the drive is empty.
2Turn off your convertible tablet PC (do not place it in Standby or
Hibernate mode).
3Close the LCD panel.
4Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 110).
Modular bay
lock screw
Modular
bay latch
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Changing modules
5Turn your convertible tablet PC over so the bottom is facing up.
6Remove the module bay lock screw.
7Slide and hold the module bay latch. The module may move out
slightly.
8Slide the module out.
Screw
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Chapter 5: Using Drives and Ports
9Firmly push the new module straight into the bay until the latch
clicks into place.
10 Replace the module bay lock screw.
Using the DVD drive
You can use your convertible tablet PC to enjoy a wide variety of
multimedia features.
Identifying drive types
Your Gateway convertible tablet PC may contain one of the following
drive types. Look on the front of the drive for one or more of the
following logos:
Important Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible tablet PC.
If your drive has this logo... This is your drive type... Use your drive for...
DVD drive Installing programs,
playing audio CDs,
playing DVDs, and
accessing data. You
cannot use this drive to
create CDs or DVDs.
Combination
DVD/CD-RW drive
Installing programs,
playing audio CDs,
playing DVDs, accessing
data, and recording music
and data to recordable
CDs. You cannot use this
drive to create DVDs.
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Using the DVD drive
Inserting a CD or DVD
To insert a CD or DVD:
1Press the eject button on the DVD drive. After the tray opens slightly,
pull the disc tray completely open.
2Place the disc in the tray with the label facing up, then press down
carefully on the disc until it snaps into place.
3Push the tray in until it is closed.
Important When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so the name of the side you want to
play is facing up.
Activity indicator
Manual eject hole
Eject button
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Chapter 5: Using Drives and Ports
Playing a CD
Use a music program or Windows Media Player on your convertible tablet
PC to:
■Play music CDs
■Create MP3 and WMA music files from your music CDs
■Edit music track information
■Use your music files to build a music library
Playing a DVD
A Digital Versatile Disc (DVD) is similar to a standard CD but has greater
data capacity. Because of this increased capacity, full-length movies,
several albums of music, or several gigabytes of data can fit on a single
disc. You can play DVDs with a DVD program or Windows Media Player.
Creating CDs
You can use a CD burning program, Windows XP, Windows Media Player,
or Windows Movie Maker to copy or create data CDs, create music CDs,
create video CDs, and more.
Tips & Tricks For more information about playing CDs, see “Using
Windows Media Player” in
Using Your Computer
which has
been included on your hard drive. To access this guide, tap
or click Start, All Programs, then tap or click Gateway
Documentation.
Tips & Tricks For more information about playing DVDs, see “Using
Windows Media Player” and “Using CyberLink PowerDVD”
in
Using Your Computer
which has been included on your
hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Using the memory card reader
Using the memory card reader
You can use memory cards to transfer pictures from a digital camera to
your convertible tablet PC. You can also use the memory card reader to
transfer data between your convertible tablet PC and a device that uses
memory cards, such as a PDA, MP3 player, or cellular telephone.
Memory card types
The memory card reader supports Memory Stick®, Memory Stick Pro®,
MultiMediaCard™, and Secure Digital™.
Inserting a memory card
To insert a memory card:
■Insert the memory card into the memory card slot with the label
facing up and the arrow on the label pointing towards the
convertible tablet PC.
Tips & Tricks For more information about creating CDs, see “Using
Windows Media Player”, “Using Nero Express”, and
“Editing videos” in
Using Your Computer
which has been
included on your hard drive. To access this guide, tap or
click Start, All Programs, then tap or click Gateway
Documentation.
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Chapter 5: Using Drives and Ports
Using a memory card
To access a file on a memory card:
1Tap or click Start, then tap or click My Computer.
2Double-tap or double-click the drive letter (for example, the E: drive),
then double-tap or double-click the file name.
Removing a memory card
Important Insert the SmartMedia card with the label facing down.
Your convertible tablet PC only accepts 3.3V SmartMedia
cards.
Important Do not use the remove hardware icon in the taskbar
to remove the memory card. If you use the remove
hardware icon, your convertible tablet PC may not
recognize your memory card reader until you restart your
convertible tablet PC.
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Adding and removing a PC Card
To remove a memory card:
1Push the memory card into the convertible tablet PC. The memory
card pops out slightly.
2Pull the memory card out of the convertible tablet PC.
3Insert the protector into the memory card slot.
Adding and removing a PC Card
Your convertible tablet PC has a PC Card slot (also known as a PCMCIA
card slot). This slot accepts one Type II card. You do not need to restart
your convertible tablet PC when changing most cards because your
convertible tablet PC supports hot-swapping. Hot-swapping means that
you can insert a PC Card while your convertible tablet PC is running. If
your PC Card does not work after hot-swapping, see the PC Card
manufacturer’s documentation for further information.
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Chapter 5: Using Drives and Ports
To insert a PC Card:
■Push the card firmly into the PC Card slot label-side up until the
outer edge of the card is flush with the side of your convertible tablet
PC.
To remove a PC Card:
1Tap or click the remove hardware icon in the taskbar, the PC Card
name, then tap or click Stop.
-OR-
Turn off your convertible tablet PC.
2Release the eject button by pressing the PC Card eject button once.
Important If the remove hardware icon does not appear on the
taskbar, tap or click the show hidden icons button.
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Viewing the display on a projector or monitor
3Eject the PC Card by pressing the eject button again.
Viewing the display on a
projector or monitor
You can use your convertible tablet PC for giving presentations by
connecting an external monitor or projector to your monitor (VGA) port.
Your convertible tablet PC supports simultaneous LCD and CRT display.
Simultaneous display lets you control the presentation from your
convertible tablet PC and at the same time face your audience.
To use a projector or external monitor:
1Turn off your convertible tablet PC.
2Plug the projector or monitor cable into the VGA port on your
convertible tablet PC or optional port replicator. For the location of
the VGA port, see “Left” on page 11 and “Back” on page 106.
3Turn on your convertible tablet PC.
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Chapter 5: Using Drives and Ports
4Plug the projector’s or monitor’s power cord into an AC power source
and turn it on. Windows recognizes the new hardware and searches
for its driver. You may need to install the driver from the disc
supplied by the manufacturer or download the driver from the
manufacturer’s Web site.
5After the driver is installed, button-tap or right-click any empty space
on the desktop, then tap or click Properties. The Display Properties
dialog box opens.
6Tap or click the Settings tab.
7Button-tap or right-click the second monitor icon (labeled 2), then
tap or click Attached.
8Tap or click Apply.
9Adjust properties such as Screen Resolution or Color Quality if
necessary.
10 Tap or click OK.
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Viewing the display on a television
Viewing the display on a
television
The S-Video out jack on your optional port replicator lets you view your
convertible tablet PC display on a television screen using a standard
S-Video cable.
To view your convertible tablet PC display on a television:
1With your convertible tablet PC off, connect one end of a standard
S-Video cable to the S-Video out jack on your port replicator. For the
location of the S-Video out jack, see “Back” on page 106.
2Connect the other end of the cable to the Video in jack on your
television or VCR.
3Turn on the television or VCR.
4Start your convertible tablet PC.
Important Press FN+F3 to switch between viewing the display on the
LCD panel and viewing the display on the projector or
monitor.
Important If an external monitor or projector is connected and you
close the LCD panel, your convertible tablet PC may turn
off the LCD panel, but will not enter Standby mode.
Important To turn on external video by default, connect the television
(or other external video device) before starting your
convertible tablet PC.
Important Audio is not transmitted through the S-Video out jack. Use
the built-in speakers or a set of headphones or external
powered speakers, or connect your convertible tablet PC
to a stereo system using the headphone jack to hear sound
while playing a DVD. DVD playback to a VCR will be
scrambled by copyright protection software.
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Chapter 5: Using Drives and Ports
5Tap or click Start, then tap or click Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, tap or click
Appearance and Themes.
6Tap/Double-tap or click/double-click the Display icon. The Display
Properties dialog box opens.
7Tap or click the Settings tab.
8Tap or click Advanced. The Multiple Monitors and Intel Properties dialog
box opens.
9Tap or click the Intel Extreme Graphics tab.
10 Tap or click the Graphics Properties button. The Intel Graphics
Controller Properties dialog box opens.
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Viewing the display on a television
11 Tap or click the Television button.
12 Tap or click Apply.
Changing from one display to another
After you have set up the second display on your convertible tablet PC
to be a television, you can quickly switch between viewing the display
on the LCD panel and viewing it on the television.
Important If you are traveling internationally, you may need to change
the video standard. For example, many televisions in Asia
use PAL instead of NTSC.
To... Press
Change the display from the LCD panel to the television CTRL+ALT+F2
Change the display from the television to the LCD panel CTRL+ALT+F3
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Chapter 5: Using Drives and Ports
Connecting a video camera to
your convertible tablet PC
Your convertible tablet PC has a 4-pin IEEE 1394 port (also known as a
Firewire® or i.Link® port) for connecting devices such as a video camera.
To connect your video camera to your convertible tablet PC:
1Connect one end of the IEEE 1394 cable to your video camera. For
the location of the IEEE 1394 port, see “Left” on page 11.
2Connect the other end of the cable to the IEEE 1394 port on
the side of your convertible tablet PC.
Important For more information about using the IEEE 1394 port on
your video camera, see your camera’s documentation.
Tips & Tricks For more information about editing video, see “Editing
videos” in
Using Your Computer
which has been included
on your hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Chapter 6
75
Managing Power
• Checking and recharging the battery
• Recalibrating the battery
• Changing batteries
• Extending the life of the battery
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Chapter 6: Managing Power
Monitoring the battery charge
Your new Gateway convertible tablet PC is designed to provide an
exceptional balance of performance and portability. Your convertible
tablet PC uses the latest chipset and mobile processor technologies to
manage the processor speed and power consumption for a greater battery
life experience. This design provides you with maximum performance
when plugged into AC power balanced with optimized battery life when
on battery power.
Closely monitor the battery charge. When the battery charge gets low,
change the battery or connect to AC power immediately to prevent losing
any unsaved work. To monitor the battery charge:
■Double-tap or double-click the power cord icon or battery icon
in the taskbar. The Power Meter dialog box opens.
■Pressing FN+STATUS to view the power status box, which opens in
the upper-left corner of the screen. The power status box shows the
current power source, the battery charge level, and the power
management mode.
■Look at the battery charge indicator (see “Status indicators” on
page 31):
■LED blue - battery is fully charged.
■LED purple - battery is charging.
■LED blinking red - battery charge is very low.
■LED solid red - battery is malfunctioning.
■Wait for a Low Battery warning message to appear.
Important If the power cord or battery icon does not appear on the
taskbar, tap or click the show hidden icons button. If
the icon still does not appear, make sure that Always
show icon on the taskbar is checked on the Advance tab
in the
Power Options Properties
dialog box.
For more information, see “Changing advanced settings”
in
Using Your Computer
which has been included on your
hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Recharging the battery
If your battery charge indicator displays what looks like an inaccurate
charge, you may need to recalibrate the battery. For more information,
see “Recalibrating the battery” on page 77.
Recharging the battery
The battery recharges while it is installed and your convertible tablet PC
is connected to AC power. While the battery recharges, the battery charge
indicator turns on and the power cord icon in the taskbar has a lightning
bolt .
Recalibrating the battery
If your convertible tablet PC unexpectedly goes into Standby mode while
you are using it but the battery charge is not low, you may need to
recalibrate your battery. You should also recalibrate the battery
periodically to maintain the accuracy of the battery gauge.
To recalibrate the battery:
1Connect the AC adapter, then turn on your convertible tablet PC.
2As soon as your convertible tablet PC starts and you see a startup
screen, press F2. The BIOS Setup utility opens.
3Open the Advanced menu.
4Highlight Battery Auto Learning, then select Enabled by pressing the
spacebar.
Important If the power cord or battery icon does not appear on the
taskbar, tap or click the show hidden icons button. If
the icon still does not appear, make sure that Always
show icon on the taskbar is checked on the Advance tab
in the
Power Options Properties
dialog box.
For more information, see “Changing notebook power
settings” in
Using Your Computer
which has been included
on your hard drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Chapter 6: Managing Power
5Open the Exit menu, then highlight Exit Saving Changes and press
ENTER.
6Select Yes, then press ENTER.
The battery recalibration process begins and a screen opens showing
you the progress. The entire process will take several hours.
When the recalibration has finished, the message “Press [Esc] key to
exit” appears.
7Press ESC. The battery charge indicator now displays an accurate
battery charge. If the battery charge indicator does not show an
accurate charge, contact Gateway Customer Care.
Changing batteries
If your convertible tablet PC is connected to AC power, you can change
the battery while your convertible tablet PC is turned on. If your
convertible tablet PC is not plugged into an AC outlet, you must turn
your convertible tablet PC off while changing the battery.
Important Do not interrupt the battery recalibration process. If
recalibration is interrupted, you must start the process over
again.
Warning Danger of explosion if battery is incorrectly replaced.
Replace only with a battery specifically manufactured for
your Gateway convertible tablet PC. Discard used batteries
according to local hazardous material regulations.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.
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Changing batteries
To change the battery:
1Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 110).
2If your convertible tablet PC is on and is connected to AC power,
go to Step 3.
-OR-
If your convertible tablet PC is on and is not plugged into an AC
outlet, save your work and turn off your convertible tablet PC.
3Close the LCD panel.
4Turn your convertible tablet PC over so the bottom is facing up.
Battery lock
Battery latch Battery
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Chapter 6: Managing Power
5Slide the battery lock to the unlocked position, then slide the battery
release latch.
6Lift the battery out of the bay.
7Place a recharged battery into the bay and press down until it snaps
into place.
8Slide the battery lock to the locked position.
9Turn your convertible tablet PC over.
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Extending battery life
10 Open the LCD panel and press the power button.
Extending battery life
Conserving battery power
To conserve power while using the battery to power your convertible
tablet PC:
■Dim the display as low as is comfortable. For dim or dark
environments, use the XtraBright/XtraDim button to set your
display to the dimmest setting possible.
■Remove PC Cards when you do not need them. Many PC Cards use
a small amount of power while inserted, even if they are not being
used.
■Modify the power management settings for maximum power
savings.
■Close the LCD panel to turn off the display while you are not using
your convertible tablet PC. The display stays off until you open the
panel again.
■Use Hibernate mode for maximum power savings while your
convertible tablet PC is not in use.
Tips & Tricks For more information about using power management
settings, see “Changing Power-Saving Settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
Tips & Tricks For more information about using Hibernate mode, see
“Changing notebook power settings” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
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Chapter 6: Managing Power
■Use the DVD drive only when necessary. This drive uses a large
amount of power.
■Recharge the battery often, take an extra battery, and fully recharge
the batteries before traveling. For more information, see “Recharging
the battery” on page 77 and “Changing batteries” on page 78.
■Turning off the Power on Lid Lift feature. For more information, see
“Turning on the Power on Lid Lift feature” on page 28.
Using alternate power sources
To extend battery life, use alternate power sources whenever possible.
■If traveling internationally, take electrical adapters. Save the battery
for times when you cannot use a power adapter. If you plan on taking
your AC power adapter, also take a single-plug surge protector.
■If you will have access to an EmPower™ in-flight power receptacle,
an automobile power outlet, or an automobile cigarette lighter, use
a power inverter. Save the battery for times when you cannot use a
power adapter.
■To find AC power outlets in airports, look for them next to support
pillars, in large areas such as boarding gates, and under banks of
telephones.
Changing power modes
You can use the following power modes to lengthen the life of your
convertible tablet PC’s battery:
■Standby - while your convertible tablet PC is in Standby, it switches
to a low power state where devices, such as the display and drives,
turn off.
Tips & Tricks For more information about traveling with your convertible
tablet PC, see “Traveling with your notebook” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
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Extending battery life
■Hibernate - (also called save to disk) writes all current memory (RAM)
information to the hard drive, then turns your convertible tablet PC
completely off. The next time you turn on your convertible tablet
PC, it reads the memory information from the hard drive and opens
the programs and documents that were open when you activated
Hibernate mode.
Using power saving modes
Always save your work before using Standby mode. In Standby mode,
your convertible tablet PC reduces or turns off the power to most devices
except memory. However, the information in memory is not saved to the
hard drive. If power is interrupted, the information is lost.
When in Hibernate mode, your convertible tablet PC saves all memory
information to the hard drive, then turns the power completely off.
If your convertible
tablet PC is...
...and you want to... ...then
On Enter Standby mode Press FN+F4.
On Enter Hibernate
mode (must be
activated)
Tap or click Start, then tap or click
Turn Off Computer. Press and hold
SHIFT, then tap or click Hibernate.
In Standby or
Hibernate mode
Exit Standby or
Hibernate mode
Press the power button.
Chapter 7
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Upgrading Your Convertible
Tablet PC
• Adding and replacing memory
• Replacing the hard drive
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Chapter 7: Upgrading Your Convertible Tablet PC
Preventing static electricity
discharge
The components inside your convertible tablet PC are extremely sensitive
to static electricity, also known as electrostatic discharge (ESD).
Before installing memory or replacing the hard drive, follow these
guidelines:
■Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
■Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
■Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
■Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
■Touch a bare metal surface on your workbench or other grounded
object.
Important Before installing memory or replacing the hard drive, you
should read and understand the information in this section.
Warning To avoid exposure to dangerous electrical voltages and
moving parts, turn off your convertible tablet PC and
unplug the power cord, modem cable, and network cable
before opening the case.
Warning To prevent risk of electric shock, do not insert any object
into the vent holes of the convertible tablet PC.
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Adding or replacing memory
Adding or replacing memory
Your convertible tablet PC uses memory modules called SO-DIMMs (Small
Outline Dual Inline Memory Modules). The modules are available in
various capacities and any module can be placed in the slot. Use only
memory modules designed for your Gateway convertible tablet PC for
upgrading your memory.
SO-DIMMs are located in two places inside your convertible tablet PC.
Both SO-DIMMs can be upgraded. For instructions on upgrading the
SO-DIMM located on the bottom of your convertible tablet PC, see
“Adding or replacing memory in the memory bay” on page 88. For
instructions on upgrading the SO-DIMM located under the keyboard of
your convertible tablet PC, see “Replacing memory under the keyboard”
on page 91.
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Chapter 7: Upgrading Your Convertible Tablet PC
Adding or replacing memory in the memory
bay
To add or replace memory modules:
1Follow the guidelines under “Preventing static electricity discharge”
on page 86.
2Turn off your convertible tablet PC.
3Disconnect the AC adapter, modem cable, and network cable.
4Disconnect all peripheral devices and remove any PC cards.
5Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 110).
Important Use only memory modules designed for the
Gateway M275.
Memory
bay
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Adding or replacing memory
6Turn your convertible tablet PC over so the bottom is facing up.
7Remove the battery (see “Changing batteries” on page 78).
8Loosen the two memory bay cover screws, then remove the memory
bay cover.
9If you are removing a module, gently press outward on the clip at
each end of the memory module until the module tilts upward.
Screws
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Chapter 7: Upgrading Your Convertible Tablet PC
10 Pull the memory module out of the slot.
11 Hold the new or replacement module at a 30-degree angle and press
it into the empty memory slot. This module is keyed so it can only
be inserted in one direction. If the module does not fit, make sure
that the notch in the module lines up with the tab in the memory
bay.
12 Gently push the module down until it clicks in place.
13 Replace the memory bay cover and tighten the cover screws.
14 Insert the batteries, then turn your convertible tablet PC over.
15 Reattach the optional port replicator.
16 Connect the power adapter, modem cable, and network cable, then
turn on your convertible tablet PC.
Important Use only memory modules designed for the
Gateway M275.
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Adding or replacing memory
Replacing memory under the keyboard
Installing replacement memory under the keyboard is a process
consisting of three procedures that must be done in sequence:
1Open the keyboard compartment.
2Replace the memory.
3Reattach the keyboard.
Opening the keyboard compartment
To open the keyboard compartment:
1Follow the guidelines under “Preventing static electricity discharge”
on page 86.
2Turn off your convertible tablet PC.
3Disconnect the AC adapter, modem cable, and network cable.
4Disconnect all peripheral devices and remove any PC cards.
5Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 110).
6Turn your convertible tablet PC over so the bottom is facing up.
7Remove the battery (see “Changing batteries” on page 78).
Important Use only memory modules designed for the
Gateway M275 for upgrading your memory.
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Adding or replacing memory
11 Insert the small flat-blade screwdriver under the bottom of the
keyboard bezel between the F11 and F12 keys and gently pry it up.
12 Remove the bezel from your convertible tablet PC by pulling the
bezel toward you and at the same time lifting its front to clear the
keyboard. You will hear small snapping sounds as the bezel comes
away from your convertible tablet PC. Be careful not to break off the
tabs found on the bottom of the bezel.
Important Inserting a piece of cloth between the screwdriver and
keyboard will help prevent damage to your convertible
tablet PC.
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Adding or replacing memory
14 Lift the back edge of the keyboard, then slowly rotate it toward you
so it lies keys-down on top of your convertible tablet PC. Be careful
not to damage the LCD panel or unplug the keyboard ribbon cable.
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Adding or replacing memory
3Hold the replacement module at a 30-degree angle and press it into
the empty memory slot. This module is keyed so it can only be
inserted in one direction. If the module does not fit, make sure that
the notch in the module lines up with the tab in the memory bay.
4Gently push the module down until it clicks in place.
Reattaching the keyboard
To reattach the keyboard:
1Rotate the keyboard toward the LCD panel until the keyboard is
almost face-up.
2Insert the tabs on the front of the keyboard under the palm rest.
Important Use only memory modules designed for the
Gateway M275.
Ta b s
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Chapter 7: Upgrading Your Convertible Tablet PC
3Gently press the keyboard down until it is flat all the way across.
The keyboard should easily fall into place. Be careful not to damage
the LCD panel.
4Replace the four keyboard screws.
5Slide the tabs on the bottom side of the bezel under your convertible
tablet PC frame.
Screws
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Adding or replacing memory
6Press down on the bezel in several places to make sure it is correctly
mounted. The bezel is correctly mounted when you can run your
finger along the bezel and find no loose spots. The bezel should be
flat all the way across.
7Turn your convertible tablet PC over so the bottom is facing up.
8Replace the two keyboard screws.
9Insert the battery, then turn your convertible tablet PC over.
10 Reattach the optional port replicator.
11 Connect the power adapter and modem and network cables, then
turn on your convertible tablet PC.
Warning If the bezel is not correctly replaced, your convertible tablet
PC could be damaged when you try to close the LCD
panel.
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Chapter 7: Upgrading Your Convertible Tablet PC
Replacing the hard drive kit
If you would like more hard drive capacity, you can replace your original
drive with a higher-capacity drive.
To replace the hard drive kit:
1Back up any data you want to transfer to the new hard drive. For
more information, see “Backing up files” in Using Your Computer
which has been included on your hard drive. To access this guide,
tap or click Start, All Programs, then tap or click Gateway
Documentation.
2Follow the guidelines under “Preventing static electricity discharge”
on page 86.
3Turn off your convertible tablet PC.
4Disconnect the AC adapter, modem cable, and network cable.
5Disconnect all peripheral devices and remove any PC cards.
6Disconnect your convertible tablet PC from the optional port
replicator (see “Disconnecting from the port replicator” on
page 110).
Hard
drive
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Replacing the hard drive kit
7Turn your convertible tablet PC over so the bottom is facing up.
8Remove the battery (see “Changing batteries” on page 78).
9Remove the two hard drive kit screws.
10 Slide the old hard drive kit out of your convertible tablet PC.
11 If your new hard drive already includes the hard drive kit bracket,
go to Step 16.
-OR-
If you need to move the hard drive kit bracket from your old hard
drive kit to your new hard drive, go to Step 12.
Screws
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Chapter 7: Upgrading Your Convertible Tablet PC
12 Remove the two screws that secure the hard drive to the hard drive
kit bracket.
13 Remove the bracket from the old drive.
14 Insert the new drive into the bracket, label side up, so the screw holes
line up.
15 Replace the two screws that secure the bracket to the drive.
16 Place the new hard drive kit into the bay and slide it into the
connector.
17 Replace the screws that secure the hard drive kit to your convertible
tablet PC.
18 Insert the battery, then turn your convertible tablet PC over.
19 Reconnect the optional port replicator.
20 Connect the power adapter, modem cable, and network cable, then
turn on your convertible tablet PC.
21 For instructions on installing Windows, your drivers, and your
applications, see the instructions in the restore booklet that came
with your convertible tablet PC.
Screw
Screw
Chapter 8
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Using the Optional Port
Replicator
• Identifying features
• Connecting and disconnecting the port
replicator
• Securing the port replicator with a locking
cable
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Right
Right
Component Icon Description
USB ports Plug USB devices (such as a diskette drive, flash
drive, printer, scanner, camera, keyboard, or mouse)
into these ports.
USB
ports
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Chapter 8: Using the Optional Port Replicator
Back
Component Icon Description
Headphone jack Plug amplified speakers or headphones into this jack.
The built-in speakers are turned off when speakers or
headphones are plugged into this jack.
IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®)
device (such as a digital camcorder or external hard
drive) into this 4-pin IEEE 1394 port.
USB port Plug a USB device (such as a diskette drive, flash drive,
printer, scanner, camera, keyboard, or mouse) into this
port.
Parallel port Plug a parallel device (such as a printer) into this port.
Serial port Plug a serial device into this port.
Monitor port Plug an analog VGA monitor or projector into this port.
Ethernet jack Plug a 10/100/1000 Ethernet network cable into this jack.
The other end of the cable can be plugged into a cable
modem, DSL modem, or an Ethernet network jack. For
more information, see “Connecting to a cable or DSL
modem or to an Ethernet network” on page 26.
Power connector Plug the AC adapter cable into this connector.
IEEE 1394
port
Headphone
jack
Ethernet
jack
USB
port Monitor
port
Parallel
port
Serial
port Power
connector
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Connecting to the port replicator
Connecting to the port replicator
You can attach your notebook to the port replicator while your notebook
is off, on, or in Standby mode.
Attaching to the port replicator
To attach your notebook to the port replicator:
1Connect the power cord to the AC adapter that was packaged with
your port replicator.
2Connect the AC adapter to your port replicator’s power connector.
For more information, see “Back” on page 106.
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Chapter 8: Using the Optional Port Replicator
3Plug the power cord into a wall outlet.
4Connect external devices to the ports on the port replicator.
5Plug the port replicator into the port replicator jack on the notebook.
For more information, see “Left” on page 11.
6Press the power button located on the top of the port replicator.
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Connecting to the port replicator
Important The notebook may detect additional devices and add
drivers after being attached to the port replicator. This
process must be completed for components to work
correctly. Follow any on-screen instructions, if necessary.
Important The port replicator’s power button controls both the
notebook and the port replicator only after the port
replicator is connected to AC power.
Important The notebook’s monitor port is disabled when the port
replicator is connected to the notebook. If you want to use
an external monitor, plug it into the monitor port on the port
replicator.
Important The notebook’s Ethernet jack is disabled when the port
replicator is connected to the notebook. If you want to
connect to a cable or DSL modem, or to an Ethernet
network, plug the Ethernet cable into the Ethernet jack on
the port replicator.
Important If you are using a USB or parallel port printer connected
to the port replicator, you must select Virtual printer port
for USB during the Windows printer installation. Windows
will not be able to detect your printer if you make a different
selection.
Important This port replicator does not support Fast IR.
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Chapter 8: Using the Optional Port Replicator
Disconnecting from the port replicator
You can separate your notebook from the port replicator while your
notebook is off or on (not in Standby or Hibernate mode).
To separate your notebook from the port replicator:
1If your notebook is off, go to Step 2.
-OR-
If your notebook is on, click Start, then click Undock Computer. The
Undock Computer menu item appears in the Start menu only while
the notebook is docked.
2Unplug the port replicator from the notebook.
Chapter 9
111
Maintaining Your Convertible
Tablet PC
• Caring for your convertible tablet PC
• Cleaning your convertible tablet PC
• Protecting your convertible tablet PC from
viruses
• Updating Windows
• Restoring your system
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Chapter 9: Maintaining Your Convertible Tablet PC
Caring for your convertible tablet
PC
To extend the life of your convertible tablet PC:
■Be careful not to bump or drop your convertible tablet PC, and do
not put any objects on top of it. The case, although strong, is not
made to support extra weight.
■When transporting your convertible tablet PC, we recommend that
you put it in a carrying case.
■Keep your convertible tablet PC away from magnetic fields. Magnetic
fields can erase data on hard drives.
■Never turn off your convertible tablet PC when the drive indicator
is on because data on the hard drive could be lost or corrupted.
■Avoid subjecting your convertible tablet PC to extreme temperature
changes. The case (and LCD panel) can become brittle and easy to
break in cold temperatures and can melt or warp in high
temperatures. Damage due to either extreme is not covered by your
warranty. As a general rule, your convertible tablet PC is safest at
temperatures that are comfortable for you.
■Keep all liquids away from your convertible tablet PC. When spilled
onto computer components, almost any liquid can result in
expensive repairs that are not covered under your warranty.
■Avoid dusty or dirty work environments. Dust and dirt can clog the
internal mechanisms and can lead to permanent damage to the
convertible tablet PC.
■Do not block the ventilation fan slots. If these slots are blocked, your
convertible tablet PC may overheat resulting in unexpected
shutdown or permanent damage to the convertible tablet PC.
■When storing your convertible tablet PC for an extended period of
time, unplug AC power and remove the battery after discharging it
partway.
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Caring for your convertible tablet PC
Display screen
■Use only your convertible tablet PC’s pen on the display. Do not
write on the surface with an ink pen or pencil.
■Nothing heavier than your writing hand should be placed on top
of the display.
■Protect the display surface from unnecessary contact by turning the
screen so it is in the notebook orientation and closing it when
transporting the Gateway convertible tablet PC. For more
information, see “Converting the display from notebook to tablet
mode” on page 43.
■Never spray or pour liquids directly on the display surface.
■Avoid prolonged exposure to direct sunlight.
■Use the special cleaning cloth included with your convertible
tablet PC to wipe away dust and fingerprints. Dampen the cloth with
water or a mild window glass cleaner solution but never spray
anything directly on the surface. If liquid collects around the edges,
wipe it up immediately.
Using the Pen
■Always store the pen in the Gateway convertible tablet PC’s pen
holder when not in use. For more information, see “Right” on
page 12.
■Store extra pens horizontally in a box or drawer.
■Pens should not be stored vertically on the tip because constant tip
pressure can affect pen-screen interaction.
■The pen has electronics in it, so it should not be exposed to or
immersed in liquids.
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Chapter 9: Maintaining Your Convertible Tablet PC
Replacing the pen point
Normal use can wear down the pen’s point, and also cause it to pick up
abrasive particles that may scratch the display. Therefore, the pen ships
with extra points and a replacement tool.
To replace the pen point:
1Use the replacement tool to grab the old point and pull it out of
the pen.
2Insert a new point and apply slight pressure to set it in place.
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Cleaning your convertible tablet PC
Cleaning your convertible tablet
PC
Keeping your convertible tablet PC clean and the vents free from dust
helps keep your convertible tablet PC performing at its best. You may
want to gather these items and put together a convertible tablet PC
cleaning kit:
■A soft, lint-free cloth
■An aerosol can of air that has a narrow, straw-like extension
■Cotton swabs
■A DVD drive cleaning kit
Cleaning the exterior
Always turn off your convertible tablet PC and other peripherals before
cleaning any components. Also, remove the battery before cleaning any
components.
Use a damp, lint-free cloth to clean your convertible tablet PC and other
parts of your system. Do not use household abrasive or solvent cleaners
because they can damage the finish on components.
Your convertible tablet PC is cooled by air circulated through the vents
on the case, so keep the vents free of dust. With your convertible tablet
PC turned off and unplugged, brush the dust away from the vents with
a damp cloth. Be careful not to drip any water into the vents. Do not
attempt to clean dust from the inside of your convertible tablet PC.
Warning When you shut down your convertible tablet PC, the power
turns off, but some electrical current still flows through your
convertible tablet PC. To avoid possible injury from
electrical shock, unplug the power cord, modem cable, and
network cable from the wall outlets.
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Chapter 9: Maintaining Your Convertible Tablet PC
Cleaning the keyboard
You should clean the keyboard occasionally by using an aerosol can of
air with a narrow, straw-like extension to remove dust and lint trapped
under the keys.
If you spill liquid on the keyboard, turn off your convertible tablet PC
and turn the convertible tablet PC upside down. Let the liquid drain, then
let the keyboard dry before trying to use it again. If the keyboard does
not work after it dries, you may need to replace it.
Cleaning the convertible tablet PC screen
Use a soft cloth and water to clean the LCD screen. Squirt a little water
on the cloth (never directly on the screen), and wipe the screen with the
cloth.
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product
made especially for the purpose.
Caution A convertible tablet PC LCD screen is made of specially
coated glass and can be scratched or damaged by
abrasive or ammonia-based glass cleaners.
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Protecting your convertible tablet PC from viruses
Protecting your convertible
tablet PC from viruses
A virus is a program that attaches itself to a file on a computer, then
spreads from one computer to another. Viruses can damage data or cause
your convertible tablet PC to malfunction. Some viruses go undetected
for a period of time because they are activated on a certain date.
Protect your convertible tablet PC from a virus by:
■Registering your copy of Norton® Internet Security and subscribing
to the virus definition update service. You received a free limited time
subscription to the Norton Internet Security service when you
purchased your convertible tablet PC.
■Using the Norton Internet Security program to check files and
programs that are attached to e-mail messages or downloaded from
the Internet.
■Checking all programs for viruses before installing them.
■Disabling macros on suspicious Microsoft Word and Excel files.
These programs will warn you if a document that you are opening
contains a macro that might have a virus.
■Periodically updating the Norton Internet Security program to
protect against the latest viruses.
■Making sure the Windows Security Center is configured to provide
you with the highest level of protection.
Tips & Tricks For more information about modifying security settings,
see “Modifying Security Settings” in
Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
Help and
Support
For more information about protecting your convertible
tablet PC against viruses, tap or click Start, then tap or
click Help and Support. Type the keyword viruses in the
Search box , then tap or click the
arrow.
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Protecting your convertible tablet PC from viruses
3Tap or click Scan for Viruses.
4Tap or click the type of scan you want to make in the Scan for Viruses
area.
To remove a virus:
1If Norton Internet Security finds a virus, follow all on-screen
instructions to remove the virus.
2Turn off your convertible tablet PC and leave it off for at least
30 seconds.
3Turn on your convertible tablet PC and rescan for the virus.
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Chapter 9: Maintaining Your Convertible Tablet PC
To update Norton Internet Security:
1Make sure that you are connected to the Internet.
2Tap or click Start, All Programs, Norton Internet Security, then tap or
click Norton Internet Security. Norton Internet Security opens.
3Tap or click LiveUpdate. The LiveUpdate wizard opens.
4Follow the on-screen instructions to update your Norton Internet
Security program with the latest virus protection files.
5When the program has finished, tap or click Finish.
Updating Windows
Windows Update is the online extension of Windows that helps you keep
your convertible tablet PC up-to-date. Use Windows Update to choose
updates for your convertible tablet PC’s operating system, software, and
hardware. New content is added to the site regularly, so you can always
get the most recent updates and fixes to protect your convertible tablet
PC and keep it running smoothly. Windows Update scans your
convertible tablet PC and provides you with a tailored selection of
updates that apply only to the software and hardware on your convertible
tablet PC.
To run Windows Update:
1Connect to the Internet.
2Tap or click Start, All Programs, then tap or click Windows Update.
3Follow the on-screen instructions.
Important You received a free limited time subscription to the Norton
Internet Security service when you purchased your
convertible tablet PC. To update Norton Internet Security
after the free subscription period, you must extend your
subscription.
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Restoring your system
Restoring your system
Microsoft System Restore
If your convertible tablet PC is not working correctly after you install a
program or change a setting in the Control Panel, you may need to use
Microsoft System Restore to restore the convertible tablet PC to an earlier
configuration.
To run Microsoft System Restore:
1Tap or click Start, All Programs, Accessories, System Tools, then tap
or click System Restore.
2Follow the on-screen instructions.
Help and
Support
For more information about Windows Update in
Windows XP, tap or click Start, then tap or click Help and
Support. Type the keyword Windows Update in the
HelpSpot Search box , then tap or
click the arrow.
Help and
Support
For more information about System Restore, tap or click
Start, then tap or click Help and Support. Type the
keyword System Restore in the HelpSpot Search box
, then tap or click the arrow.
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Chapter 9: Maintaining Your Convertible Tablet PC
Reinstalling programs and drivers
If a program or device on your convertible tablet PC is not working
correctly, you may need to reinstall your program or driver.
To reinstall your program or driver:
1Tap or click Start, All Programs, System Recovery, then tap or click
Application & Driver Recovery.
2Follow the on-screen instructions.
Restoring your convertible tablet PC to the
original configuration
If Windows does not start or if the two previous procedures do not correct
the problem, you may need to restore your convertible tablet PC to the
original configuration.
To restore your convertible tablet PC to the original configuration:
1Turn on your convertible tablet PC, then press F11.
2Follow the on-screen instructions.
Chapter 10
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Troubleshooting
• Troubleshooting typical hardware and
software problems
• Getting telephone support
• Using automated troubleshooting systems
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Chapter 10: Troubleshooting
Safety guidelines
While troubleshooting your convertible tablet PC, follow these safety
guidelines:
■Never remove the memory bay cover or hard drive while your
convertible tablet PC is turned on, while the battery is installed, and
while the modem cable, network cable, and AC power adapter are
connected to your convertible tablet PC.
■Make sure that you are correctly grounded before accessing internal
components. For more information about preventing damage from
static electricity, see “Preventing static electricity discharge” on
page 86.
■After you complete any maintenance tasks where you remove the
memory bay cover or hard drive, make sure that you replace the
cover or drive, reinstall any screws, then replace the battery before
you start your convertible tablet PC.
Warning Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your convertible tablet PC was
dropped, or if the case was damaged. Instead, unplug your
convertible tablet PC and contact a qualified computer
technician.
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First steps
First steps
If you have problems with your convertible tablet PC, try these things
first:
■Make sure that the AC power adapter is connected to your
convertible tablet PC and an AC outlet and that the AC outlet is
supplying power.
■If you use a power strip or surge protector, make sure that it is turned
on.
■If a peripheral device (such as a keyboard or mouse) does not work,
make sure that all connections are secure.
■Make sure that your hard drive is not full.
■If an error message appears on the screen, write down the exact
message. The message may help Gateway Customer Care in
diagnosing and fixing the problem.
■If you added or removed peripheral devices, review the installation
procedures you performed and make sure that you followed each
instruction.
■If an error occurs in a program, see the program’s printed
documentation or the online help.
Help and
Support
For more information about troubleshooting, tap or click
Start, then tap or click Help and Support. Type the
keyword troubleshooting in the Search box
, then tap or click the arrow.
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Troubleshooting
Audio
Audio troubleshooting is covered under “Sound” on page 145.
Battery
Battery troubleshooting is covered under “Power” on page 142.
CD drives
CD drive troubleshooting is covered under “DVD drives” on page 128.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource
(IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Performance and Maintenance.
2Tap/Double-tap or click/double-click System, tap or click the
Hardware tab, then tap or click Device Manager. The Device
Manager window opens.
3Tap or click View, then tap or click Resources by type. Double-tap
or double-click Interrupt request (IRQ). All IRQs and their
hardware assignments are displayed.
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To free IRQ resources for the new device:
1In the Device Manager window, check the device list for a
resource conflict. A resource conflict appears as a black
exclamation point in a yellow circle.
2Remove the device you are trying to install, then determine
which one of the existing devices or ports you can disable.
3Button-tap or right-click the device or port you want to disable,
then tap or click Disable. The device or port is disabled.
Display
The screen is too dark
■Adjust the brightness using the system keys. For more information,
see “System key combinations” on page 35.
■Adjust the brightness using the XtraBright/XtraDim feature. For
more information, see “XtraBright/XtraDim” on page 45.
The screen resolution is not correct
Change the screen resolution from the Display Properties dialog box.
The text on the display is dim or difficult to read
■Adjust the brightness and contrast using the system keys. For more
information, see “System key combinations” on page 35.
Help and
Support
For more information about IRQs, tap or click Start, then
tap or click Help and Support. Type the keyword IRQs in
the Search box , then tap or click
the arrow.
Tips & Tricks For instructions on changing the screen resolution, see
“Adjusting the screen resolution” in
Using Your Computer
which has been included on your hard drive. To access this
guide, tap or click Start, All Programs, then tap or click
Gateway Documentation.
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■Change the display settings.
■Move your convertible tablet PC away from sources of electrical
interference, such as televisions, unshielded speakers, microwaves,
fluorescent lights, and metal beams or shelves.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Customer Care to identify whether a
repair or replacement is justified based on the number of pixels affected.
The display is blank
■Adjust the brightness using the system keys. For more information,
see “System key combinations” on page 35.
■Make sure the convertible tablet PC is not in standby or hibernate
mode. For more information, see “Changing power modes” on
page 82.
■The convertible tablet PC may be sending its display to an external
monitor or television. Press FN + F3 several time to toggle through
the attached display, an external monitor, or both. Press
CTRL+ALT+F3 to switch the output from a television to the attached
display.
DVD drives
Your convertible tablet PC does not recognize a disc
■The disc may not be seated correctly in the tray. When you place a
disc on the tray, make sure that you press the disc firmly onto the
spindle so the retainers hold the disc in place.
■The DVD drive may not be inserted completely into the modular
bay. Press the module into the bay, then try to access the disc again.
Tips & Tricks For instructions on changing the display settings, see
“Adjusting the screen and desktop settings” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
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■Make sure that the disc label is facing up, then try again.
■Try a different disc. Occasionally discs are flawed and cannot be read
by the drive.
■Some music CDs have copy protection software. You may not be able
to play these CDs on your convertible tablet PC.
■Your convertible tablet PC may be experiencing some temporary
memory problems. Shut down and restart your convertible tablet PC.
■Clean the disc. For more information, see “Cleaning CDs or DVDs”
on page 116.
An audio CD does not produce sound
■Make sure that the CD label is facing up, then try again.
■Some music CDs have copy protection software. You may not be able
to play these CDs on your convertible tablet PC.
■Make sure that the volume control on your convertible tablet PC is
turned up. For more information, see “System key combinations” on
page 35.
■Make sure that the Windows volume control is turned up.
■Make sure that Mute controls are turned off. For more information
about the mute setting, see “System key combinations” on page 35.
■Make sure that headphones are not plugged into the headphone jack
on the convertible tablet PC or optional port replicator.
■If you are using powered speakers, make sure that they are plugged
in and turned on.
■Clean the disc. For more information, see “Cleaning CDs or DVDs”
on page 116.
■Your convertible tablet PC may be experiencing some temporary
memory problems. Shut down and restart your convertible tablet PC.
Tips & Tricks For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
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■Reinstall the audio device drivers. For more information, see
“Downloads” on page 4.
A DVD movie will not play
■Make sure that the label or side you want to play is facing up, then
try again.
■The DVD drive may not be inserted completely into the modular
bay. Press the module into the bay, then try to access the disc again.
■Shut down and restart your convertible tablet PC.
■Clean the DVD. For more information, see “Cleaning CDs or DVDs”
on page 116.
■DVD discs and drives contain regional codes that help control DVD
title exports and help reduce illegal disc distribution. To be able to
play a DVD, the disc’s regional code and your DVD drive’s regional
code must match.
The regional code on your DVD drive is determined by your
convertible tablet PC’s delivery address. The regional code for the
United States and Canada is 1. The regional code for Mexico is 4.
Your DVD drive’s regional code must match the regional code of the
disc. The regional code for the disc is on the disc, disc
documentation, or packaging.
If the DVD movie does not play, the disc’s regional code and your
DVD drive’s regional code may not match.
■Make sure that a DVD player program has been installed on your
convertible tablet PC.
A DVD does not produce sound on a TV
■Audio is not transmitted through the S-Video out jack. Use the
built-in speakers, a set of headphones or external powered speakers,
or connect your convertible tablet PC to a stereo system to hear
sound while playing a DVD.
Tips & Tricks For instructions on playing a DVD, see “Playing a DVD” on
page 64.
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You cannot eject a CD or DVD
Your convertible tablet PC must be turned on to remove CDs and DVDs.
If you do not want to turn on your convertible tablet PC, manually eject
the disc by inserting an opened paper clip into the manual eject hole.
See “Inserting a CD or DVD” on page 63 for the location of the manual
eject hole.
File management
A file was accidentally deleted
If a file was deleted while holding down the SHIFT key, the file cannot
be restored.
To restore deleted files:
1Double-tap or double-click the Recycle Bin icon.
2Button-tap or right-click the file you want to restore, then tap
or click Restore. The file is restored to the place where it was
originally deleted from.
If the Recycle Bin was emptied before you tried to restore a file,
the file cannot be restored.
Help and
Support
For more information about restoring deleted files, tap or
click Start, then tap or click Help and Support. Type the
keyword System Restore in the Search box
, then tap or click the arrow.
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Chapter 10: Troubleshooting
Hard drive
You see an “Insufficient disk space” error message
■Delete unnecessary files from the hard drive using Disk Cleanup.
■Empty the Recycle Bin by button-tapping or right-clicking the
Recycle Bin icon, then tapping or clicking Empty Recycle Bin.
■Save your files to another drive. If the hard drive is full, copy any
files not regularly used to backup media, then delete them from the
hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the Error checking program.
Tips & Tricks For instructions on deleting unnecessary files, see “Using
Disk Cleanup” in
Using Your Computer
which has been
included on your hard drive. To access this guide, tap or
click Start, All Programs, then tap or click Gateway
Documentation.
Caution All deleted files will be lost when you empty the Recycle
Bin.
Help and
Support
For more information about file management, tap or click
Start, then tap or click Help and Support. Type the
keyword file management in the Search box
, then tap or click the arrow.
Tips & Tricks For instructions on fixing hard drive problems, see
“Checking the hard drive for errors” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
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Troubleshooting
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■Make sure that the hard drive is installed correctly. Remove it, firmly
reinsert it, then restart your convertible tablet PC. For more
information, see “Replacing the hard drive kit” on page 100.
■If your convertible tablet PC has been subjected to static electricity
or physical shock, you may need to reinstall the operating system.
Internet
You cannot connect to the Internet
■If you are using a dial-up modem, make sure that the modem cable
is plugged into the modem jack and not the Ethernet network jack.
See “Right” on page 12 to make sure that the connections have been
made correctly.
-OR-
If you are using a cable or DSL modem, make sure that the modem
cable is plugged into the Ethernet network jack and not the modem
jack. See “Left” on page 11 or “Back” on page 106 to make sure that
the connections have been made correctly.
■Make sure that you do not have a problem with your modem. For
more information, see “Modem (dial-up)” on page 136.
■Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP technical support for help.
You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address)
incorrectly, you have lost your Internet connection, or your ISP is having
technical difficulties.
Help and
Support
For more information about troubleshooting Internet
connections, tap or click Start, then tap or click Help and
Support. Type the keyword troubleshooting
connections in the Search box ,
then tap or click the arrow.
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Chapter 10: Troubleshooting
Double-check the URL or try a different URL. If the error message still
appears, disconnect from the ISP connection and close your browser, then
reconnect and open the browser. If you still get the error, your ISP may
be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■The condition of the telephone lines in your residence or at your
local telephone service
■The condition of the Internet computers to which you connect and
the number of users accessing those computers
■The complexity of graphics and multimedia on Web pages
■Having multiple Web browsers open, performing multiple
downloads, and having multiple programs open on your convertible
tablet PC
People are sending you e-mail messages, but you have not received
any mail
■Tap or click the receive button in your e-mail program.
■Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP for technical support.
Keyboard
The built-in keyboard does not work
■Attaching a PS/2 keyboard to your port replicator while your
convertible tablet PC is running may deactivate the built-in
keyboard.
The external keyboard does not work
■Make sure that the keyboard cable is plugged in correctly.
■Remove all extension cables and switchboxes.
■Clean the keyboard by using an aerosol can of air with a narrow,
straw-like extension to remove dust and lint trapped under the keys.
■Try a keyboard that you know works to make sure that the keyboard
port works.
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■If you spilled liquid in the keyboard, turn off your convertible tablet
PC and unplug the keyboard. Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry before using it again. If the
keyboard does not work after it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■Make sure that nothing is resting on the keyboard.
■Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your convertible tablet PC.
You are pressing a letter key and a number appears on the screen
■The numeric keypad is turned on. See “Key types” on page 34 for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see “Adding or replacing
memory” on page 87.
■Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your convertible tablet PC.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
■Reboot your convertible tablet PC.
Help and
Support
For more information about troubleshooting memory
errors, tap or click Start, then tap or click Help and
Support. Type the keyword memory error in the Search
box , then tap or click the arrow.
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Chapter 10: Troubleshooting
Modem (cable or DSL)
■Make sure that the modem cable is plugged into the Ethernet
network jack and not the modem jack. See “Left” on page 11 or
“Back” on page 106 to make sure that the connections have been
made correctly.
■See the documentation that came with your modem for additional
troubleshooting information.
Modem (dial-up)
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack
and not the Ethernet network jack. See “Right” on page 12 to make
sure that the connections have been made correctly.
■Make sure that your convertible tablet PC is connected to the
telephone line and the telephone line has a dial tone.
■Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■Remove any line splitters or surge protectors from your telephone
line, then check for a dial tone by plugging a working telephone into
the telephone wall jack.
■If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and
call waiting is disabled before using the modem. Contact your
telephone service to get the correct code to temporarily disable the
service. Also make sure that the modem dialing properties are set
appropriately.
To check the dialing properties:
1Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Dialing Rules tab.
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Troubleshooting
3Tap or click the location from which you are dialing, then tap
or click Edit.
4Make sure that all settings are correct.
■Disconnect any answering machine, fax machine, or printer that is
on the same line as the modem. Do not connect these devices to
the same telephone line as the modem.
■Make sure that you are not using a digital, rollover, or PBX line.
These lines do not work with your modem.
■Check for line noise (scratchy, crackling, or popping sounds). Line
noise is a common problem that can cause the modem to connect
at a slower rate, abort downloads, or even disconnect. The faster the
modem, the less line noise it can tolerate and still work correctly.
Listen to the line using your telephone. Dial a single number (such
as 1). When the dial tone stops, listen for line noise. Wiggle the
modem cable to see if that makes a difference. Make sure that the
connectors are free from corrosion and all screws in the wall or
telephone wall jack are secure.
You can also call your telephone service and have the telephone line
checked for noise or low line levels.
■Try another telephone line (either a different telephone number in
your house or a telephone line at a different location). If you can
connect on this line, call your telephone service to fix the original
line.
■Try connecting with the modem at a lower connection speed. If
reducing the connect speed lets you connect, call your telephone
service. The telephone line may be too noisy.
Help and
Support
For more information about dialing properties, tap or click
Start, then tap or click Help and Support. Type the
keyword dialing in the Search box
, then tap or click the arrow.
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Chapter 10: Troubleshooting
You cannot connect to the Internet
■The ISP may be having technical difficulties. Contact your ISP for
technical support.
■See if the modem works with a different communications program.
The problem may be with just one program.
■Review the troubleshooting information under “Internet” on
page 133.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public
telephone lines to 53K. Other factors, such as line noise, telephone service
provider equipment, or ISP limitations, may lower the speed even further.
If your convertible tablet PC has a v.90 modem, the speed at which you
can upload (send) data is limited to 33.6K. If your convertible tablet PC
has a v.92 modem, the speed at which you can upload data is limited to
48K. Your ISP may not support 48K uploads.
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate
of 14,400 bps.
The modem is not recognized by your convertible tablet PC
■Make sure that the line connected to the modem is working and
plugged into the appropriate port on your convertible tablet PC. See
“Right” on page 12 to make sure that the connections have been
made correctly.
■If the modem shares the telephone line with another device, make
sure that the telephone line is not in use (for example, someone is
on the telephone, or another modem is in use).
■Use the modem cable that came with your convertible tablet PC.
Some telephone cables do not meet required cable standards and
may cause problems with the modem connection.
■Shut down and restart your convertible tablet PC.
■Run Windows modem diagnostics.
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Troubleshooting
To run modem diagnostics:
1Close all open programs.
2Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
3Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Modems tab.
4Tap or click your modem, then tap or click Properties. The
Modem Properties dialog box opens.
5Tap or click the Diagnostic tab, then tap or click Query Modem.
If information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white
screen appears with no data, or if you get an error such as port
already open or the modem has failed to respond, the modem did
not pass diagnostics.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins
handshaking. Handshaking is a digital “getting acquainted” conversation
between the two modems that establishes connection speeds and
communication protocols. You may hear unusual handshaking sounds
when the modems first connect. If the handshaking sounds are too loud,
you can turn down the modem volume.
To turn down the modem volume:
1Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2Tap/Double-tap or click/double-click the Phone and Modem
Options icon, then tap or click the Modems tab.
Help and
Support
For more information about modem troubleshooting, tap or
click Start, then tap or click Help and Support. Type the
keyword modem troubleshooting in the Search box
, then tap or click the arrow.
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Chapter 10: Troubleshooting
3Tap or click the modem you want to adjust, then tap or click
Properties.
4Tap or click the Modem tab, then adjust the Speaker volume
control.
5Tap or click OK twice to close the Phone and Modem Options
dialog box.
Mouse
See also “Pen” on page 142 and “Touchpad” on page 145.
The external mouse does not work
■Make sure that the mouse cable is plugged in correctly.
■Shut down and restart your convertible tablet PC.
■Remove all extension cables and switch boxes.
■Try a mouse you know is working to make sure that the mouse port
works.
The external mouse works erratically
■Clean the mouse.
■Some mouse pad patterns “confuse” optical mice. Try the mouse on
a different surface.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department
or network administrator for help.
You cannot connect to your home network
■If your convertible tablet PC is a member of a domain at your
workplace, you may not be able to connect your convertible tablet
PC to your home network workgroup to access shared files or printers
on your home network. You may, however, be able to access the
Internet through your home network.
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Troubleshooting
■Every home network is unique. See the documentation that came
with your network equipment for troubleshooting information.
Passwords
Your convertible tablet PC does not accept your password
Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the
password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
convertible tablet PC for repair. Call Gateway Customer Care for
instructions.
PC Cards
You installed a PC Card and now your convertible tablet PC is having
problems
■Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
■Make sure that the PC Card you installed is not causing a system
resource conflict. For more information on resource conflicts, see
“Device installation” on page 126.
Caution If your convertible tablet PC was a member of a domain
before you join a workgroup, it is disjoined from the domain
and your computer account disabled. Contact your
company computer department or network administrator
for more information.
Help and
Support
For more information about network troubleshooting, tap
or click Start, then tap or click Help and Support. Type
the keyword network troubleshooting in the Search box
, then tap or click the arrow.
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Pen
The convertible tablet PC does not respond to the pen
■You are not using the correct pen. Use only Penabled digitizer pens
by Wacom such as your convertible tablet PC’s pen. The convertible
tablet PC does not respond to some other tablet pens or plastic pens.
The pen tip does not line up with the pointer when you tap the screen
■The pen and display need recalibrating in both Landscape and
Portrait mode. Recalibrate through the Pen Settings tab of the Tablet
and Pen Settings dialog box.
Power
Your convertible tablet PC is not working on AC power
■Make sure that your AC power adapter is connected correctly to your
convertible tablet PC. For more information, see “Connecting the
AC adapter” on page 22.
■If your convertible tablet PC is plugged into a surge protector, make
sure that the surge protector is connected securely to an electrical
outlet, turned on, and working correctly. To test the outlet, plug a
working device, such as a lamp, into the outlet and turn it on.
■Make sure that the AC power adapter cables are free from cuts or
damage. Replace any damaged cables.
Your convertible tablet PC is not working on battery power
■Check the power management settings.
Tips & Tricks For instructions on recalibrating pen settings, see
“Adjusting tablet and Pen Settings” in
Using Your Tablet
PC
which has been included on your hard drive. To access
this guide, tap or click Start, All Programs, then tap or
click Gateway Documentation.
Tips & Tricks For more information about using power management
settings, see “Changing Power-Saving Settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Troubleshooting
■Make sure that the battery is installed correctly. For more
information, see “Installing the battery” on page 22.
■Make sure that the battery is fully recharged. For more information,
see “Recharging the battery” on page 77.
■Make sure that the battery is calibrated correctly. For more
information, see “Recalibrating the battery” on page 77.
■Let the battery return to room temperature.
Printer
The printer will not turn on
■Make sure that the printer is online. Many printers have an
online/offline button that you may need to press.
■Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■Check the cable between the printer and your convertible tablet PC.
Make sure that it is connected to the correct port.
■Make sure that the printer is online. Many printers have an
online/offline button that you may need to press so the printer can
start printing. Press the button to put the printer online.
■Check the port and cable for bent or broken pins.
■If the printer you want to print to is not the default printer, make
sure that you have selected it in the printer setup.
To set a default printer:
1Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2Tap/Double-tap or click/double-click the Printers and Faxes icon.
The Printers and Faxes window opens.
3Button-tap or right-click the name of the printer you want to
be the default printer, then tap or click Set as Default Printer.
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■Reinstall the printer driver. See the guide that came with your printer
for instructions on installing the printer driver.
You see a “Printer queue is full” error message
■Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1Tap or click Start, then tap or click Control Panel. The Control
Panel window opens. If your Control Panel is in Category View,
tap or click Printers and Other Hardware.
2Tap/Double-tap or click/double-click the Printers and Faxes icon.
The Printers and Faxes window opens.
3Button-tap or right-click the name of the printer you want to
use. If the menu shows a check mark next to Use Printer Offline,
tap or click Use Printer Offline to clear the check mark.
■Wait until files have been printed before sending additional files to
the printer.
■If you print large files or many files at one time, you may want to
add additional memory to the printer. See the printer documentation
for instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers
have an online/offline button that you need to press after adding paper.
Help and
Support
For more information about printer troubleshooting, tap or
click Start, then tap or click Help and Support. Type the
keyword printer troubleshooter in the Search box
, then tap or click the arrow.
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Sound
You are not getting sound from the built-in speakers
■Make sure that headphones are not plugged into the headphone
jack.
■Make sure that the volume control on your convertible tablet PC is
turned up. For more information, see “System key combinations” on
page 35.
■Make sure that the Windows volume control is turned up.
■Make sure that Mute controls are turned off. For more information
about the mute setting, see “System key combinations” on page 35.
Touchpad
The touchpad does not work
Attaching a PS/2 mouse to your port replicator may deactivate the
touchpad.
The convertible tablet PC is not responding when you click or tap on
the touchpad
■Turn on the touchpad.
Tips & Tricks For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in
Using Your
Computer
which has been included on your hard drive. To
access this guide, tap or click Start, All Programs, then
tap or click Gateway Documentation.
Help and
Support
For more information about troubleshooting sound issues,
tap or click Start, then tap or click Help and Support. Type
the keyword sound troubleshooter in the Search box
, then tap or click the arrow.
Tips & Tricks For instructions on how to adjust the touchpad settings,
see “Changing the mouse or touchpad settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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The pointer moves unexpectedly
■Clean the touchpad with a damp cloth (water only) and wipe it dry.
■Adjust the touchpad settings.
Video
The projector or external monitor is not working
■Make sure that you have pressed FN+F3 to activate the external
monitor option.
■Make sure that the monitor is turned on and that the video cable
is connected correctly.
TV out is not working
■Make sure that you have activated TV out. For more information,
see “Viewing the display on a television” on page 71.
■Make sure that the television is turned on and that the S-Video cable
is connected correctly.
■Televisions in different countries use different standards. If you are
traveling, you may need to change the TV Out mode. For more
information, see “Viewing the display on a television” on page 71.
Tips & Tricks For instructions on how to adjust the touchpad settings,
see “Changing the mouse or touchpad settings” in
Using
Your Computer
which has been included on your hard
drive. To access this guide, tap or click Start,
All Programs, then tap or click Gateway Documentation.
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Telephone support
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your convertible tablet PC, follow
these recommendations before contacting Gateway Customer Care:
■Make sure that your convertible tablet PC is connected correctly to
a grounded AC outlet that is supplying power. If you use a surge
protector, make sure that it is turned on.
■If a peripheral device, such as a keyboard or mouse, does not appear
to work, make sure that all cables are plugged in securely.
■If you have recently installed hardware or software, make sure that
you have installed it according to the instructions provided with it.
If you did not purchase the hardware or software from Gateway, see
the manufacturer’s documentation and technical support resources.
■If you have “how to” questions about using a program, see:
■Online Help
■Printed documentation
■The Microsoft Windows documentation
■The software publisher’s Web site
■See the troubleshooting section of this chapter.
■Have your customer ID, serial number, and order number available,
along with a detailed description of your problem, including the
exact text of any error messages, and the steps you have taken.
■Make sure that your convertible tablet PC is nearby at the time of
your call. The technician may have you follow troubleshooting steps.
Warning To avoid bodily injury, do not attempt to troubleshoot your
convertible tablet PC problem if:
■Power cords or plugs are damaged
■Liquid has been spilled into your convertible tablet PC
■Your convertible tablet PC was dropped
■The case was damaged
Instead, unplug your convertible tablet PC and contact a
qualified computer technician.
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Chapter 10: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, customer care, and
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get
answers to your questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
Resource Service description How to reach
Answers by
Gateway
Get tutorial assistance for hardware
and software issues. This is a
fee-based service.
www.gateway.com/answers
Gateway
Customer Care
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See
“Before calling Gateway Customer
Care” on page 147 before calling.)
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the bottom of your
convertible tablet PC. For
more information, see
“Identifying your model” on
page 17.
America Online Get support for your America Online
ISP account.
800-827-6364 (US)
888-265-4357 (Canada)
Sales Get information about available
systems.
888-888-2075 (US)
888-387-7752 (Canada)
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Telephone support
Self-help
If you have how-to questions about using your Gateway-supplied
hardware or software, see the following resources:
■The printed or online documentation that came with your hardware
or software. In many cases, additional product information and
online documentation for Gateway-supplied hardware can be found
in our Web site's Documentation Library.
■This user guide and the Using Your Computer guide.
■The software publisher's Web site.
Tutoring
Answers by GatewaySM is a fee-based telephone service that provides
answers to all of your “How do I” questions on Gateway computers. For
more information, go to www.gateway.com/answers.
Training
Gateway provides the following computer-based training:
Help and
Support
For more how-to information about Windows, tap or click
Start, then tap or click Help and Support. Type the
keyword practice in the Search box
, then tap or click the arrow.
Resource Service description For more information
Gateway
Learning
Libraries
A variety of courses and tutorials are
available on CD. Select from several
easy-to-use learning libraries.
www.gateway.com/training
Online
Training from
Learn With
Gateway
More than 450 online courses are
available from Learn With Gateway. All
you have to do is go online and log in.
You select the subject matter, and the
learning format (self-paced tutorials or
virtual classrooms), all from the comfort
of your convertible tablet PC.
www.learnwithgateway.com
Appendix A
151
Safety, Regulatory, and Legal
Information
• Safety information
• Regulatory statements
• Environmental information
•Notices
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Appendix A: Safety, Regulatory, and Legal Information
Important safety information
Your Gateway convertible tablet PC is designed and tested to meet the latest standards for
safety of information technology equipment. However, to ensure safe use of this
convertible tablet PC, it is important that the safety instructions marked on the convertible
tablet PC and in the documentation are followed.
Setting up your convertible tablet PC
■Read and follow all instructions marked on the convertible tablet PC and in the
documentation before you operate your convertible tablet PC. Retain all safety and
operating instructions for future use.
■Do not use this convertible tablet PC near water or a heat source such as a radiator.
■Set up the convertible tablet PC on a stable work surface.
■The convertible tablet PC should be operated only from the type of power source
indicated on the rating label.
■Openings in the convertible tablet PC case are provided for ventilation. Do not block or
cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm),
around the convertible tablet PC for ventilation when you set up your work area. Never
insert objects of any kind into the convertible tablet PC ventilation openings.
■Some convertible tablet PCs are equipped with a three-wire power cord to make sure that
the convertible tablet PC is properly grounded when in use. The plug on this cord will fit
only into a grounding-type outlet. This is a safety feature. If you are unable to insert the
plug into an outlet, contact an electrician to install the appropriate outlet.
■If you use an extension cord with this convertible tablet PC, make sure that the total
ampere rating on the products plugged into the extension cord does not exceed the
extension cord ampere rating.
Care during use
■Do not walk on the power cord or allow anything to rest on it.
■Do not spill anything on the convertible tablet PC. The best way to avoid spills is to
avoid eating and drinking near your convertible tablet PC.
■Do not work for long periods with the convertible tablet PC resting on your lap. If the air
vents are blocked, the convertible tablet PC may become hot enough to harm your skin.
■Provide adequate space around your convertible tablet PC so air vents are not obstructed.
Do not use the convertible tablet PC on a bed, sofa, rug, or other similar surface.
■Some convertible tablet PCs have a replaceable CMOS battery on the system board. There
is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery
with the same or equivalent type recommended by the manufacturer. Dispose of batteries
according to the manufacturer’s instructions.
Warning Always follow these instructions to help guard against
personal injury and damage to your Gateway convertible
tablet PC.
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Regulatory compliance statements
■When the convertible tablet PC is turned off, a small amount of electrical current still
flows through the convertible tablet PC. To avoid electrical shock, always unplug all
power cables and modem cables from the wall outlets before cleaning the convertible
tablet PC.
■Unplug the convertible tablet PC from the wall outlet and refer servicing to qualified
personnel if:
■The power cord or plug is damaged.
■Liquid has been spilled into the convertible tablet PC.
■The convertible tablet PC does not operate properly when the operating instructions
are followed.
■The convertible tablet PC was dropped or the cabinet is damaged.
■The convertible tablet PC performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Regulatory compliance
statements
Wireless Guidance
Low power, Radio transmitting type devices (radio frequency (RF) wireless communication
devices), may be present (embedded) in your notebook system. These devices may operate
in the 2.4 GHz (i.e. 802.11b/g LAN & Bluetooth), 5.2 GHz (i.e. 802.11a LAN), and
traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section
is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the
specific country sections (or country group sections). The wireless devices in your system
are only qualified for use in the countries identified by the Radio Approval Marks on the
system rating label. If the country you will be using the wireless device in, is not listed,
please contact your local Radio Approval agency for requirements. Wireless devices are
closely regulated and use may not be allowed.
Warning Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
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Appendix A: Safety, Regulatory, and Legal Information
The power output of the wireless device or devices that may be embedded in your
notebook is well below the RF exposure limits as known at this time. Because the wireless
devices (which may be embedded into your notebook) emit less energy than is allowed in
radio frequency safety standards and recommendations, Gateway believes these devices are
safe for use. Regardless of the power levels, care should be taken to minimize human
contact during normal operation.
Measurements have been performed to show that the RF exposure is below what is
considered safe limits; however care should be taken to make sure the user or bystanders
keep the transmitter away from their body when the wireless device is transmitting. The
transmitting antenna installed in the top third of the lid should be used in a manner to
maintain 20 cm (8 inches) from user’s or bystander’s bodies.
The wireless devices installed in this system are intended to be used indoors. In some areas,
use of these devices outdoors is prohibited.
Some circumstances require restrictions on wireless devices. Examples of common
restrictions are listed below:
Warning Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. 802.11b (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are
examples of devices that provide wireless communication.
Warning In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.
Warning If your notebook came equipped with an internal
embedded wireless device, do not operate the wireless
device unless all covers and shields are in place and the
notebook is fully assembled.
Caution Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Please contact Gateway for
service.
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Regulatory compliance statements
United States of America
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15
Low power, Radio transmitter type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present
(embedded) in your notebook system. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States
of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and
the body, for use of a wireless device near the body (this does not include extremities). This
device should be used more than 20 cm (8 inches) from the body when wireless devices are
on. The power output of the wireless device (or devices), which may be embedded in your
notebook, is well below the RF exposure limits as set by the FCC.
The wireless devices installed in this system are intended to be used indoors. In some areas,
use of these devices outdoors is prohibited.
Operation of this device is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.
Caution Only use drivers approved for the country in which the
device will be used. See the Gateway System Restoration
Kit, or contact Gateway Customer Care for additional
information.
Important Every country has different restrictions on the use of
wireless devices. Since your notebook is equipped with a
wireless device, when traveling between countries with
your notebook, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
Caution Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Caution The transmitting device embedded in this notebook may
not be used with any antenna other than the one provided
with the notebook.
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Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna
■Increase the separation between the equipment and receiver
■Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
■Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded
video cable when an external monitor is connected. These accessories are required to be
used in order to ensure compliance with FCC rules.
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■Gateway M280
■Gateway TA1
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
Caution In order to comply with FCC requirements this transmitter
must not be operated (or co-located) in conjunction with
any other transmitter or antenna installed in the notebook.
Caution Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the notebook.
Caution Recycle or dispose of the used notebook properly
according to federal, state and local laws.
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Regulatory compliance statements
California Proposition 65 Warning
Mercury Warning
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47)
(applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On
the computer or modem card is a label that contains the FCC registration number and
Ringer Equivalence Number (REN) for this device. If requested, this information must be
provided to the telephone company.
A telephone line cord with a modular plug is required for use with this device. The modem
is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68-compliant. See installation instructions for
details.
The Ringer Equivalence Number (REN) is used to determine the number of devices which
may be connected to the telephone line. Excessive RENs on a telephone line may result in
the devices not ringing in response to an incoming call. In most areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact the local telephone company.
If this device causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. The telephone
company may request that you disconnect the equipment until the problem is resolved.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of this equipment. If this happens, the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
This equipment cannot be used on telephone company-provided coin service. Connection
to party line service is subject to state tariffs. Contact the state public utility commission or
public service commission for information.
When programming or making test calls to emergency numbers:
■Remain on the line and briefly explain to the dispatcher the reason for the call.
■Perform such activities in the off-peak hours such as early morning or late evenings.
The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains, in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent, an
identification of the business, other entity, or other individual sending the message, and
Warning This product contains chemicals, including lead, known to
the State of California to cause cancer, birth defects or
reproductive harm.
Warning The lamp in this display contains mercury. Do not
put in trash. Recycle or dispose as hazardous
waste.
Hg
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Appendix A: Safety, Regulatory, and Legal Information
the telephone number of the sending machine or such business, other entity, or individual.
Refer to your fax communication software documentation for details on how to comply
with the fax-branding requirement.
Canada
Industry Canada (IC) Intentional emitter per RSS 210
Low power, Radio transmitter type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present
(embedded) in your notebook system. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in Canada if an
Industry Canada ID number is on the system label.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the
body, for use of a wireless device near the body (this does not include extremities) is
typical. This device should be used more than 20 cm (8 inches) from the body when
wireless devices are on. The power output of the wireless device (or devices), which may be
embedded in your notebook, is well below the RF exposure limits as set by Industry
Canada.
Operation of this device is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.
Caution To prevent radio interference to licensed service or
co-channel Mobile Satellite systems, this device is
intended to be operated indoors and away from windows
to provide maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to licensing.
Caution Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.
Caution The transmitting device embedded in this notebook may
not be used with any antenna other than provide with the
notebook.
Caution The 802.11A radio LAN your notebook may have been
equipped with operates in the same frequency range as
high power radar, which has priority use, and may damage
the radio LAN if both are present and being used in the
same area.
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Regulatory compliance statements
Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par Industrie Canada.
Telecommunications per Industry Canada CS-03 (for products fitted with an
IC-compliant modem)
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety
requirements. The Department does not guarantee the equipment will operate to the users’
satisfaction.
Before installing this equipment, users should make sure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment must
also be installed using an acceptable method of connection. In some cases, the inside
wiring associated with a single-line individual service may be extended by means of a
certified connector assembly. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should make sure, for their own protection, that the electrical ground connections of
the power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
Warning To avoid electrical shock or equipment malfunction do not
attempt to make electrical ground connections by yourself.
Contact the appropriate inspection authority or an
electrician, as appropriate.
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Japanese Notice
Japanese Modem Notice
Japanese Wired Network Notice
Laser safety statement
All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
standards, including IEC 825. The laser devices in these components are classified as
“Class 1 Laser Products” under a US Department of Health and Human Services (DHHS)
Radiation Performance Standard. Should the unit ever need servicing, contact an
authorized service location.
Warning Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.
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Environmental information
EPA ENERGY STAR
As an ENERGY STAR® Partner, Gateway has determined that this product
meets the ENERGY STAR guidelines for energy efficiency when used with a
computer equipped with a Display Power Management System.
Environmental information
The product you have purchased contains extracted natural resources that have been used
in the manufacturing process. This product may contain substances known to be
hazardous to the environment or to human health.
To prevent releases of harmful substances into the environment and to maximize the use of
our natural resources, Gateway provides the following information on how you can
responsibly recycle or reuse most of the materials in your “end of life” product.
Waste Electrical and Electronic Equipment (commonly known as WEEE) should
never be disposed of in the municipal waste stream (residential garbage collection).
The “Crossed-Out Waste Bin” label affixed to this product is your reminder to
dispose of your “end of life” product properly.
Substances such as glass, plastics, and certain chemical compounds are highly recoverable,
recyclable, and reusable. You can do your part for the environment by following these
simple steps:
■When your electrical or electronic equipment is no longer useful to you, “take it back” to
your local or regional waste collection administration for recycling.
■In some cases, your “end of life” product may be “traded in” for credit towards the
purchase of new Gateway equipment. Call Gateway to see if this program is available in
your area.
■If you need further assistance in recycling, reusing, or trading in your “end of life”
product, you may contact us at the Customer Care number listed in your product’s user
guide and we will be glad to help you with your effort.
Finally, we suggest that you practice other environmentally friendly actions by
understanding and using the energy-saving features of this product (where applicable),
recycling the inner and outer packaging (including shipping containers) this product was
delivered in, and by disposing of or recycling used batteries properly.
With your help, we can reduce the amount of natural resources needed to produce
electrical and electronic equipment, minimize the use of landfills for the disposal of “end
of life” products, and generally improve our quality of life by ensuring that potentially
hazardous substances are not released into the environment and are disposed of properly.
ENERGY STAR
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Appendix A: Safety, Regulatory, and Legal Information
Notices
Copyright © 2005 Gateway, Inc.
All Rights Reserved
7565 Irvine Center Drive
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions.
Gateway may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway is not responsible for inaccurate information which may
appear in this manual. For the latest product updates, consult the Gateway Web site at
www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental,
or consequential damages resulting from any defect or omission in this manual, even if advised of the
possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in
this manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway,
Inc. in the U.S. and other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of
Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark
of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks
of Microsoft Corporation. All other product names mentioned herein are used for identification
purposes only, and may be the trademarks or registered trademarks of their respective companies.
Macrovision statement
If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain
U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights
owners. Use of this copyright protection technology must be authorized by Macrovision Corporation,
and is intended for home and other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is prohibited.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
To maintain compliance with FCC RF exposure compliance requirements,please avoid direct contact to
the transmitting antenna during transmitting.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.This product is limited in CH1~CH11 by specified firmware controlled in the
USA.Highest SAR test value:0.868 W/kg.
If this device is going to be operated in 5.15 ~ 5.25GHz frequency range, then it is restricted in
indoor environment only.
IC Statement
Because high power radars are allocated as primary users (meaning they have priority)
in 5250-5350 MHz, these radars could cause interference and/or damage to license
exempt LAN devices.
"This device has been designed to operate with an antenna having a maximum gain of 1.90
dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The
required antenna impedance is 50 ohms."
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Index
A
AC adapter
connecting 22
connector 11, 106
international adapters 82
accessories
purchasing 19
safety precautions 153
airplane power adapter 19
application key 33, 34
arrow keys 33, 34
audio
adjusting volume 36
back button 36
headphone jack 10, 106
microphone jack 10
muting 36, 48
next button 36
pause button 35
play button 35
stop button 35
troubleshooting 145
volume down button 36
volume up button 36
audio CD
cleaning 116
playing 64
troubleshooting 126
automobile power adapter 19, 82
B
battery
alternate power sources 82
bay 78
changing 78
charge indicator 32, 76
charge status 76
charging 22, 77
conserving power 81
icons 76
installing 78
latch 14
locating 14
managing power 81
monitoring charge 76
purchasing 19
recalibrating 77
recharging 22, 77
release latch 14
replacing 78
bays
battery 78
DVD drive 60, 128, 130
DVD/CD-RW drive 60, 128, 130
hard drive 14
memory 14, 87
module 60, 128, 130
BigFix 6
BIOS Setup utility 28, 77
brightness
adjusting 45
keys 36
system keys 33
buttons
programming 57
Screen Rotation 37
Tablet Input Panel 37
Windows Security 30, 37
XtraBright/XtraDim 38, 45
button-tapping 46
C
cable lock 13
cable modem 26
calibrating 53, 142
Caps Lock indicator 31
cards
inserting memory card 65
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inserting PC Card 67
memory card slot 10
PC Card slot 12
removing memory card 65
removing PC Card 67
slots 65, 67
troubleshooting memory card
135
troubleshooting PC Card 141
types of memory cards supported
65
carrying case 19
CD
cleaning 116
creating 64
inserting 63
playing audio 64
troubleshooting 126
cellular phone
memory cards 65
Certificate of Authenticity 18
changing bay modules 60
cleaning
audio CD 116
case 115
CD 116
computer exterior 115
computer screen 116
DVD 116
keyboard 116
LCD panel 116
screen 116
clicking 40, 46
closing unresponsive program 30
connecting
AC adapter 22
dial-up modem 25
external keyboard 33
external monitor 69
keyboard 33
port replicator 107
projector 69
television 71
to cable modem 26
to DSL modem 26
to Ethernet 26
to network 26
video camera 74
connections
audio 10
broadband Internet 11, 26, 106
cable modem 11, 26, 106
digital camera 11, 105, 106
digital video camera 12, 106
docking 11
DSL modem 11, 26, 106
Ethernet 11, 26, 106
external audio 10
external diskette drive 11, 105,
106
external speakers 10, 106
Firewire 12, 106
flash drive 11, 105, 106
headphone 10, 106
i.Link 12, 106
IEEE 1394 12, 106
keyboard 11, 105, 106
microphone 10
modem 13, 25
monitor (VGA) 11, 69, 106
mouse 11, 105, 106
network 11, 26, 106
parallel 106
port replicator 11
power 11, 22, 106
printer 11, 105, 106
projector 69
scanner 11, 105, 106
serial 106
speaker 10, 106
S-Video out 71
television 71
USB 11, 105, 106
VGA 11, 69, 106
165
www.gateway.com
video camera 12, 106
copyright notice 162
customer service
sales 148
CyberLink PowerDVD 64
D
default printer 143
digital camera
serial port 106
USB port 11, 105, 106
digital video camera
connecting 74
IEEE 1394 port 12, 106
directional keys 34
display
adjusting brightness 44
brightness 45
changing orientation 44
maintaining 113
orientation 44
properties 70
switching 35
troubleshooting 127
using 42
docking port 11
documentation
Gateway Web site 3
help 5
Help and Support 5
online help 7
Using Your Computer 7
double-clicking 40, 46
double-tapping 46
dragging 41
drivers
updating 3
drives
changing modular drives 60
DVD 13, 62
DVD/CD-RW 13, 62
hard drive 14, 100
identifying drive types 62
installing and replacing 60
replacing hard drive 100
troubleshooting 128, 132
types 62
DSL modem 26
DVD
cleaning 116
drive 62
inserting 63
playing 64, 71
troubleshooting 128
DVD drive
identifying 62
locating 13
replacing drive module 60
troubleshooting 128
using 62
DVD/CD-RW drive
See DVD drive
E
electrostatic discharge (ESD) 86
EmPower power adapter 82
Ethernet
connecting 26
jack 11, 26, 106
external monitor 11, 35, 106
EZ Pad touchpad
See touchpad
F
fan 13
faxes
troubleshooting 138
files
opening 40
troubleshooting 131
finding
Help and Support topics 6
specifications 18
Firewire port 12, 106
166 www.gateway.com
Fn key 33, 34, 35
folders
opening 40
function keys 33, 34
G
Gateway
model number 14, 17
serial number 17, 18
Support 18
Web address 3
Web site 3
H
hard drive
bay 14
indicator 31
installing 100
replacing 100
troubleshooting 132
headphone jack 10, 106
help
online 7
using 5
Help and Support 5
searching 6
starting 5
Using your computer link 5
Hibernate mode 82
hot-swapping 67
I
i.Link port 12, 106
IEEE 1394 port 12, 106
indicators
See status indicators
Inkball 52
inkjet printer 20
installing
battery 78
bay modules 60
devices 126
drives 60
DVD drive 60
DVD/CD-RW drive 60
hard drive 100
memory 87
memory card 65
PC Card 67
Internet
troubleshooting 133, 138
IRQ conflicts 126
J
jacks
See connections
K
Kensington cable lock
lock slot 13
key combinations 35
keyboard
buttons 33
cleaning 116
connecting 33
features 33
icon 55, 58
locating 15
troubleshooting 134
USB port 11, 105, 106
keys
application 33, 34
arrow 33, 34
brightness 33, 34, 36
directional 34
Fn 33, 34, 35
function 34
LCD brightness 34, 36
LCD/CRT 35
navigation 33, 34
numeric keypad 34
Pad Lock 36
Standby 35
system 33, 34
167
www.gateway.com
system key combinations 35
toggle display 35
volume control 34
Windows 33, 34
wireless network 35
L
label
model number 14
serial number 17
labels 18
laser printer 20
latch
battery 14
LCD panel release 10
pen 14, 47
LCD brightness system keys 34
LCD panel
cleaning 116
release latch 10
switching display 35
troubleshooting 127
LCD/CRT system key 35
lights
See status indicators
lock
Kensington cable 13
M
maintenance
cleaning 115, 116
general guidelines 113
pen 113
screen 113
virus protection 117
Windows Update 120
memory
adding 91
bay 14
installing 87, 91
purchasing 19
removing 87, 88, 91
replacing 87, 91
troubleshooting 135
upgrading 91
memory card reader
locating 10
memory card types supported 65
using 65
microphone
built-in 16
microphone jack 10
Microsoft
Certificate of Authenticity 18
model number 17
modem
cable 26
connecting 25, 26
dial-up 25
DSL 26
jack 13, 25
troubleshooting 136
modular bay
latch 60
lock screw 60
release latch 60
monitor
adding external 69
cleaning 116
color quality 70
display properties 70
port 11, 106
screen resolution 70
mouse
troubleshooting 140
USB port 11, 105, 106
moving
pointer 40
screen objects 41
MP3 player
memory cards 65
multimedia
adjusting volume 48
playing DVD 64
168 www.gateway.com
using DVD drive 62
using Windows Media Player 64
muting sound 36, 48
N
navigation keys 33, 34
network
jack 11, 26, 106
troubleshooting 140
networking
turning off wireless network 49
turning on wireless network 49
Norton Internet Security 117
NTSC/PAL jack 71
Num Lock
status indicator 31, 36
system key 36
numeric keypad
status indicator 31
using 33, 34
O
online help 5, 7
opening
convertible tablet PC 10
files 40
folders 40
LCD panel 10
programs 40
shortcut menu 41
option bays
changing modules 60
orientation
changing 44
P
parallel port 106
password 141
PC Card
adding 67
eject button 67
inserting 67
installing 67
removing 67
slot 67
troubleshooting 141
PCMCIA card
See PC Card
PDA
memory cards 65
pen
button 54
calibrating 53, 142
care 113
gestures 53
latch 14, 47
locating 10
release latch 14
replacing point 113
tips 54
troubleshooting 142
using 42, 46
playing
audio CD 64
DVD 64
pointer
identifying 39
moving 40
port replicator
attaching notebook 107
docking port 11
separating notebook 110
using 19, 103
power
AC adapter 22, 82
automobile/airplane adapter 82
battery 30, 76, 77, 78, 81
button 12, 16, 35, 104
changing modes 83
connector 11, 22, 106
conserving battery power 81
EmPower adapter 82
extending battery life 81
Hibernate mode 82
169
www.gateway.com
indicator 29, 32
management 75, 81
source problems 24
Standby mode 29, 35, 82
status indicator 32
troubleshooting 142
turning off convertible tablet PC
29
turning on convertible tablet PC
27
power adapter
airplane 19
automobile 19
printer
default 143
inkjet 20
laser 20
parallel port 106
troubleshooting 143
USB port 11, 105, 106
programs
closing unresponsive 30
opening 40
projector
adding 69
color quality 70
display properties 70
screen resolution 70
R
RAM
See memory
rebooting convertible tablet PC 30
recalibrating battery 77
recharging battery 77
replacing
See installing
reset hole
using 30
resetting convertible tablet PC 30
restarting convertible tablet PC 30
restoring system 121
right-clicking 41, 46
rocker switch 39
S
safety
caring for computer 112
general precautions 152
guidelines for troubleshooting
124
static electricity 86
scanner
USB port 11, 105, 106
screen
cleaning 116
resolution 70
troubleshooting 127, 146
screen objects
getting information 41
moving 41
selecting 40
Screen Rotation button 37
searching
in Help and Support 6
security features
Kensington cable lock 13
serial number 17, 18
serial port 106
setting up
safety precautions 152
shortcut menus
accessing 41
shortcuts
opening menu 41
shutting down convertible tablet PC
29, 30
SO-DIMM
See memory
sound
adjusting 36, 48
controls 34, 48
muting 36, 48
troubleshooting 145
170 www.gateway.com
speakers
built-in 10, 12
jack 10, 106
specifications 18
speech recognition 52, 55, 56
Standby
mode 29, 35, 83
system key 35
starting
convertible tablet PC 27
programs 40
static electricity 86
status indicators
battery charge 32, 76
Caps Lock 31
drive activity 31
hard drive 31
location 16
Num Lock 36
numeric keypad 31, 36
Pad Lock 31
power 32
Sticky Notes 52
Support
getting specifications 18
using 3
surge protector 24
Suspend 35
S-Video (TV) out
jack 71
system identification label 14, 17
system keys
combinations 35
locating 33, 34
system restore 121
T
Tablet and Pen Settings 52, 57
tablet control buttons
locating 16
Screen Rotation 37
Tablet Input Panel 37
Windows Security 37
XtraBright/XtraDim 38
Tablet Input Panel
button 37
Tablet PC Input Panel 52, 55
tapping 46
technical support
automated troubleshooting 148
Support 18
Technical Support 148
tips before contacting 147
tutorial service 148
telephone support 147
television
playing DVD on 71
TV out jack 71
viewing display on 71
tips
pen 54
touchpad
buttons 39, 40
clicking 40
double-clicking 40
dragging screen objects 41
locating 15
moving pointer 39, 40
moving screen objects 41
opening files, folders, and
programs 40
opening shortcut menu 41
right-clicking 41
rocker switch 39
selecting screen objects 40
training
CD 149
classroom 149
Gateway Learning Libraries 149
Learn With Gateway 149
troubleshooting
audio 145
automated system 148
CD drive 126
171
www.gateway.com
device installation 126
display 127
DVD drive 128
faxes 138
files 131
general guidelines 125
hard drive 132
Internet connection 133, 138
IRQ conflict 126
keyboard 134
LCD panel 127
memory 135
memory card reader 135
modem 136
mouse 140
network 140
passwords 141
PC Cards 141
power 142
printer 143
safety guidelines 124
screen 127, 146
screen area 127
screen resolution 127
sound 145
technical support 147
telephone support 147
touchpad 145
video 146
Web site connection speed 134
turning off
convertible tablet PC 29, 30
wireless network 35, 49
turning on
convertible tablet PC 27
wireless network 35, 49
tutoring
fee-based 149
U
undocking 110
updating
device drivers 3
Norton Internet Security 117
Windows 120
upgrading 85
USB port 11, 105, 106
V
VGA port 11, 69, 106
video
playing 64
troubleshooting 146
video camera
connecting 74
virus
protecting against 117
removing 117
voice recognition 52
volume
adjusting 36, 48
adjusting modem 139
controls 34, 48
muting 36, 48
system keys 33, 36
troubleshooting 145
W
waking up convertible tablet PC 29
Web site
Gateway 3
Windows
key 33, 34
Product Key Code 18
restoring 121
updating 120
Windows Journal 52
Windows Media Player 64
Windows Security button 30, 37
Windows Security Center
using 117
Windows XP Tablet PC 2005 52
wireless network
button 35