Quanta Computer ZI2WM3B2100BT Notebook With WLAN and Bluetooth Modem User Manual TM660
Quanta Computer Inc Notebook With WLAN and Bluetooth Modem TM660
Contents
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User Manual 2 of 2
23 • Use the 4-way scroll (2) button (top/bottom/left and right) to scroll a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications. Right button Center buttons Function Left button Execute Click twice quickly Tap twice (at the same speed as double-clicking a mouse button) Select Click once Tap once Drag Click and hold, then use finger to drag the cursor on the touchpad Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor Access context menu Scroll Tap Click once Click and hold the button in the desired direction (up/down/ left/right) Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad’s responsiveness. English Tapping on the touchpad produces similar results. English 24 1 Getting to know your TravelMate Storage This computer supplies you with the following media storage: • High-capacity Enhanced-IDE hard disk • AcerMedia drive Hard disk The high-capacity hard disk is the answer to your storage needs. This is where your programs and data are stored. AcerMedia bay The AcerMedia bay accepts a wide variety of optional media drive modules for use with your computer. These optional items include: • CD-ROM drive • DVD-ROM drive • DVD/CD-RW drive • Second hard disk drive • Second battery Note: To swap AcerMedia drive modules, see “Swapping AcerMedia drive modules” on page 52 25 To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray using the emergency eject hole. See page 58. Using software Playing DVD movies When the DVD-ROM drive module is installed in the AcerMedia bay, you can play DVD movies on your computer. Eject the DVD tray and insert a DVD movie disc; then close the DVD tray. Important! When you launch the DVD player for the first time, the program asks you to input the region code. DVD discs are divided into 6 regions. Once your DVD drive is set to a region code, it will play DVD discs of that region only. You can set the region code a maximum of five times (including the first time), after which the last region code set will remain permanent. Recovering your hard disk does not reset the number of times the region code has been set. Refer to the table below for DVD movie region code information. English Ejecting the optical (CD or DVD) drive tray English 26 1 Getting to know your TravelMate The DVD movie will automatically play after a few seconds. Region code Country or region U.S.A., Canada Europe, Middle East, South Africa, Japan Southeast Asia, Taiwan, Korea (South) Latin America, Australia, New Zealand Former U.S.S.R., parts of Africa, India People's Republic of China Note: To change the region code, insert a DVD movie of a different region into the DVD-ROM drive. Please refer to the online help for more information. 27 The computer comes with 16-bit high-fidelity AC’97 stereo audio, and includes a built-in sensitive microphone and dual stereo speakers. There are audio ports on the rear of the computer. See “Rear view” on page 8 for more information on connecting external audio devices. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See “Hot keys” on page 16 for more informations on adjusting the speaker volume. English Audio English 28 1 Getting to know your TravelMate Power management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity timeout), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports ACPI (Advanced Configuration and Power Interface), which allows for maximum power conservation and maximum performance at the same time. Windows handles all power-saving chores for your computer. 29 This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: Save your work in progress. Remove any media, diskette or compact disc, from the drive(s). Shut down the computer. Close the display cover. Disconnect the cord from the AC adapter. Disconnect the keyboard, pointing device, printer, external monitor, and other external devices. Disconnect the Kensington lock if you are using one to secure the computer. Moving around “when you are just moving within short distances, for example, from your office desk to a meeting room” Preparing the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of Sleep mode, open the display; then slide and release the power switch. If you are taking the computer to a client's office or a different building, you may choose to shut down the computer: Click on Start, Shut Down... or Turn off Computer (Windows XP). Select Shut down and click on OK, or select Turn Off (Windows XP). English Moving around with your TravelMate English 30 1 Getting to know your TravelMate - or you can put the computer in Sleep mode by pressing Fn-F4. Then close and latch the display. When you are ready to use the computer again, unlatch and open the display; then slide and release the power switch. Note: If the sleep indicator is off, the computer has entered Hibernation mode and turned off. If the power indicator is off but the sleep indicator is on, the computer has entered Sleep mode. In both cases, slide and release the power switch to turn the computer back on. Note that the computer may enter Hibernation mode after it is in Sleep mode for a period of time. What to bring to short meetings A fully charged battery runs the computer for about 3 hours under most circumstances. If your meeting is shorter than that, you probably do not need to bring anything with you other than the computer. What to bring to long meetings If your meeting will last longer than 3 hours or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room. If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press FnF4 or close the display cover whenever you are not actively using the computer. To resume, open the display (if closed); then slide and release the power switch. Taking the computer home “when you are moving from your office to your home or vice versa” Preparing the computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home: • Check if you have removed all media, diskettes and compact discs, 31 • Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen What to bring with you Unless you already have some items at home, bring the following items with you: • AC adapter and power cord • The printed user’s guide • AcerMedia drive module(s) Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effect of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot bring the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. • Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 18°F (10°C), allow the computer to come to room temperature slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature. Setting up a home office If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid transporting the extra weight to and from home. English from the drive(s). Failure to remove the media can damage the drive head. English 32 1 Getting to know your TravelMate If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor, or mouse. Traveling with the computer “when you are moving within a larger distance, for instance, from your office building to a client’s office building or traveling locally” Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when bringing it into the gate area. What to bring with you Bring the following items with you: • AC adapter • Spare, fully-charged battery pack(s) • AcerMedia drive module(s) • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: • Always take the computer as carry-on luggage. • If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector. • Avoid exposing floppy disks to hand-held metal detectors. Traveling internationally with the computer “when you are moving from country to country” Preparing the computer Prepare the computer as you would normally prepare it for traveling. 33 Bring the following items with you: • AC adapter • Power cords that are appropriate for the country to which you are traveling • Spare, fully-charged battery packs • AcerMedia drive module(s) • Additional printer driver files if you plan to use another printer • Proof of purchase, in case you need to show it to customs officials • International Traveler’s Warranty passport Special considerations Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally: • When traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. • If you are using the modem, check if the modem and connector is compatible with the telecommunications system of the country you are traveling in. English What to bring with you English 34 1 Getting to know your TravelMate Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch, Smart Card and passwords. Using a computer security lock A security keylock notch located on the left panel of the computer lets you connect a Kensington-compatible computer security lock. Wrap a computer security lock cable around an immovable object such as a table or locked drawer handle. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Using the Smart Card This software includes the following components: PlatinumPAS™, PlatinumSecure™ and PlatinumKey™. Together, they provide you with multiple levels of security. • PlatinumPAS implements the first security measure at the BIOS level and runs during the BIOS routine check when a computer is powered up or rebooting. If no Smart Card or Emergency Card is detected, the computer will stop booting up to prevent any illegal access to the system. • PlatinumSecure enhances the secure logon procedure for your Windows at the operating system level. It provides user authentication through its encryption/decryption function using 35 • PlatinumKey auto-authenticate and auto cache with one-click logons to all password-required websites (patent pending), eliminates the overhead costs associated with memorizing and typing user IDs and passwords when surfing the Internet with Microsoft or Netscape web browsers. A slot for your Smart Card is located on the left panel of the computer. This new security feature helps you boot up your computer with all your settings built right into your Smart Card. You don’t have to remember your password to access your computer. To remove the Smart Card first press the Smart Card (a) and remove the Smart Card (b) as shown in the illustration below. For more details consult your Smart Card documentation. English the Smart Card. If your Smart Card is unavailable, you can use the Emergency Card as a temporary replacement card. English 36 1 Getting to know your TravelMate Registering your Smart Card Important! Your Acer notebook is equipped with a Smart Card security feature that protects the computer from unauthorized access. If you enable this feature, please make sure that your warranty card is completed and sent back to Acer. This information will be used by Acer service centers to confirm ownership in case your Smart Card "key" is lost or damaged. Registering your notebook with Acer's service center is extremely important when replacing your lost Smart Card "key". If you have already bypassed the Smart Card registration, please reinstall the application as follows: Insert your System CD and reinstall from it. Follow the onscreen instructions. To enable the Smart Card security feature, please refer to your Smart Card user manual. Running PlatinumSecure PlatinumSecure enhances the secure logon procedure for Windows 2000 or XP at the operating system level. It provides user authentication with an encryption/decryption function using the Smart Card. If your Smart Card is unavailable, the Emergency Card can serve as a temporary replacement for the Smart Card. After installation, the PlatinumSecure icon appears on the Windows desktop. Double-click on it or click the right mouse button, then select Open from the pop-up menu (or launch it from the PlatinumSecret program group). From the menu that appears, you can directly access three operations: PlatinumSecure Options, Smart Card Manager, and Change Password. 37 Click on the PlatinumSecure Options button to open the Smart Card Options window. It provides great flexibility to meet the various privacy protection needs of many different users. • Disable Smart Card Authentication When Disable PlatinumPAS is selected, the PlatinumPAS Preboot Authentication System will be disabled. When Disable PlatinumSecure is selected, the PlatinumSecure Windows Logon Authentication with the Smart Card will be disabled, which means that the protection of your PC as well as other options under System Lock Option and Password Option will be disabled, too. The Smart Card password is required for this selection. • System Lock Option When Lock system when the Smart Card is not in use (default) is selected, if the Smart Card is removed, the PlatinumSecure screensaver comes up and access to the system is locked. When Never lock the system after bootup is selected, there is no protection for the PC after boot up, and Password Option is disabled. • Password Option When Always enter password when the Smart Card is in use (default) is selected, the password is required whenever you need to regain access to the system while the Smart Card is inserted. When Auto authenticate when Smart Card is in use is selected, no password is required. All you need to do is insert the Smart Card. English PlatinumSecure Options English 38 1 Getting to know your TravelMate Smart Card Manager The Multiple user support is implemented and managed in Smart Card Manager. Please note that five users can be registered on one PC. If you registered as the Primary User, ONLY you can add/remove other users. If you registered as a regular user, other registered users could add/remove you. All registered users will be able to use the View Smart Card users option. Change Password Click the Change Password button, fill in the three fields in the Change Password dialog box, and then close the dialog box by clicking the OK button to change the Smart Card password. Encrypt/Decrypt PlatinumSecure can also be used to encrypt/decrypt files except for system files or files that are already encrypted with other applications. Double-click on a file to automatically encrypt/decrypt it. However, if the file is associated with an application, it will be opened with that application instead of being encrypted. Note that the encryption is not recursive, i.e., when you encrypt a folder, only the files immediately under that folder are encrypted. Other files under subfolders are not. To find the Encrypt/Decrypt commands: • Right-click on the Start menu, • Right-click on a folder or icon on your Windows desktop, or • In Windows Explorer, right-click on a selected folder, file, or group of files. 39 PlatinumKey provides one-click logon to all password-required websites. With its unique Smart Card caching technology, you can greatly extend the limited card memory size to unlimited use by storing your private data in an encrypted file either on the Smart Card, or on the 360 Degree Web secure website server. Information in PlatinumKey like the one in My Info and Credit Cards, can be transferred to other applications using the "drag-and-drop" method: simply point the cursor to the field containing the information, press and hold the left mouse button, then drag the cursor to the application and drop the information there. PlatinumKey also makes it convenient to change your password. There is always a PWD button available, which is equivalent to the Change Password button in PlatinumSecure. Follow these steps to use PlatinumKey: Open your browser to connect to the Internet. Double-click on the PlatinumKey icon on your Windows desktop. Enter your Smart Card password and click OK. If PlatinumKey is being used for the very first time, it will ask "Would you like to link to 360 Degree Web secure website server to backup the information on your Smart Card?" The default answer is Yes, and it will enable you to store your information (excluding the Credit Cards) on the 360 Degree Web secure website server for backup purposes in case the card is lost/stolen. If you choose No, you will only be able to save My Info, Credit Cards and 5 Websites on your Smart Card. Log in to a website where you are already registered. PlatinumKey automatically stores your login data and asks for your confirmation to automatically log you in the next time you access the site. Click Yes and continue browsing. To close PlatinumKey when you are finished browsing, right-click on the PlatinumKey icon on your Windows taskbar and select Close PlatinumKey. PlatinumKey provides a list of all the logon pages that you have stored. To go directly to any site on the list either double-click it or select it and click the Go button. Also, you can click the View button to view the selected website information including Web Name, User Name, English Running PlatinumKey English 40 1 Getting to know your TravelMate Password, and Web URL. Similarly, type the first letter(s) of a site on the list, and the site will be searched and selected. You can Edit and Delete the sites as well as other information, and Save or Cancel the changes you made, by selecting the button corresponding to each command. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. See “BIOS Utility” on page 54. • User Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. • Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. • Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password. Important! Do not forget your Supervisor and Hard Disk Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the left-hand corner of the display screen. • When the Supervisor Password is set, a prompt appears when you press F2 to enter the BIOS Utility at boot-up. • Type the Supervisor Password and press Enter to access the BIOS Utility. If you enter the password incorrectly, a warning message appears. Try again and press Enter. • When the User Password is set and the Password on boot 41 • Type the User Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press Enter. • When the Hard Disk Password is set, a prompt appears at boot-up. • Type the Hard Disk Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press Enter. Important! You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Slide and hold the power switch for four seconds to shut down the computer. Then turn on the computer again, and try again. If you fail to enter the Hard Disk Password, please contact your dealer or an authorized service center. Setting passwords You can set passwords using the BIOS Utility. English parameter is enabled, a prompt appears at boot-up. English 42 1 Getting to know your TravelMate 2 Customizing my computer After learning the basics of your TravelMate computer, let’s get acquainted with the advanced features of your computer. In this chapter, you will learn how to add options, upgrade components for better performance, and customize your computer. 45 Your TravelMate offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, see your online guide for more details. Fax/data modem Your computer has a built-in V.90/92 56Kbps AC’97 Link fax/data modem. Warning! This modem port is not compatible with digital phone lines. Plugging this modem into a digital phone line will damage the modem. To use the fax/data modem port, connect a phone cable from the modem port to a telephone jack. Start your communications software program. English Expanding through options English 46 2 Customizing my computer Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based (10/100 Mbps) network. To use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network. Fast infrared The computer’s fast infrared (FIR) port allows you to do wireless data transfer with other IR-aware computers and peripherals such as PDAs (personal digital assistants), mobile phones, and infrared printers. The infrared port can transfer data at speeds of up to four megabits per second (Mbps) at a distance of up to one meter. 47 The Universal Serial Bus (USB 2.0) port is a high-speed serial bus which allows you to connect and daisy-chain USB peripherals without taking up precious system resources. Your computer has four ports available. English Universal Serial Bus English 48 2 Customizing my computer IEEE 1394 port The computer's IEEE 1394 port allows you to connect to an IEEE 1394 supported devices like a video camera or digital camera. See your video or digital camera's documentation for details. PC Card slot The type II CardBus PC Card slot found on the left side of the computer accepts credit-card-sized cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs. Popular PC cards include flash, fax/data modem, LAN, wireless LAN and SCSI cards. CardBus improves on the 16-bit PC card technology by expanding the bandwidth to 32 bits. Note: Refer to your card’s manual for details on how to install and use the card and its functions. 49 Insert the card into the slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details. Ejecting a PC Card Before ejecting a PC Card: Exit the application using the card. Left-click on the PC Card icon on the taskbar and stop the card operation. Press the slot eject button to pop out the eject button (a); then press it again to eject the card (b). English Inserting a PC Card English 50 2 Customizing my computer Port expansion devices Two types of expansion devices are available for your computer: • I/O replicator - adds serial port and parallel port connections to your computer. • EasyPort - adds a host of ports for your computer, and allows you to connect and disconnect peripherals from your computer in one quick step. See your dealer for more information. Upgrade options Your computer delivers superior power and performance. However, some users and the applications they use may demand more. This computer allows you to upgrade key components when you need increased performance. Note: Contact your authorized dealer if you decide to perform a key component upgrade. Memory upgrade Memory is expandable to 2 GB (only one slot for user accessible), employing 256/512-MB industry standard soDIMMs (Small Outline Dual Inline Memory Modules). The computer supports DDR (Double Data Rate) RAM. There are two memory slots on your computer, one of which is occupied by standard memory. You can upgrade memory by installing a memory module into the one available slot, or replacing the standard memory with a higher-capacity memory module. 51 Follow these steps to install memory: Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. Remove the screws from the memory cover (a); then lift up and remove the memory cover (b). Insert the memory module diagonally into the slot (a), then gently press it down (b) until it clicks into place. Replace the memory cover and secure it with the screw. Reinstall the battery pack, and reconnect the AC adapter. Turn on the computer. The computer automatically detects and reconfigures the total memory size. English Installing memory English 52 2 Customizing my computer Swapping AcerMedia drive modules Note: The hard disk drive module is not hot-swappable. You have to turn off your computer before you can swap the module. You can swap the AcerMedia drive with any optional AcerMedia modules. First slide the AcerMedia release latch as shown in the illustration (a). Then remove the optical drive from the AcerMedia bay (b). Then insert the optional AcerMedia module into the AcerMedia bay until the it click into place. 53 Notebook Manager The computer has a built-in system setup program called Notebook Manager. The Windows-based Notebook Manager allows you to set passwords, the startup sequence of the drives, and power management settings. It also shows current hardware configurations. To start the Notebook Manager, press Fn-F2 or follow these steps: Click on Start, Programs, then Notebook Manager. Select the Notebook Manager application to run the program. Click on Help for more information. English Using system utilities English 54 2 Customizing my computer Launch Manager Launch Manager allows you to set the four launch keys located above the keyboard. See “Launch Keys” on page 21 for the location of the launch key. You can access the Launch Manager by clicking on Start, Programs, and then Launch Manager to start the application. BIOS Utility The BIOS Utility is a hardware configuration program built into your computer’s BIOS (basic input/output system). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS Utility, press F2 during the POST (power-on selftest) while the TravelMate logo is being displayed. 3 Troubleshooting my computer This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. key link: www.acersupport.com 57 The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I slid the power switch and opened the display, but the computer does not start or boot-up. Look at the Power indicator: • • If it is not lit, no power is being applied to the computer. Check the following: • If you are running on battery power, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is plugged in properly to the computer and to the power outlet. If it is lit, check the following: • • Is a non-bootable (non-system) diskette in the floppy drive? Remove or replace it with a system diskette and press Ctrl-AltDel to restart the system. The operating system files may be damaged or missing. Insert the startup disk you created during Windows setup into the floppy drive and press Ctrl-Alt-Del to restart the system. This will diagnose your system and make necessary fixes. Nothing appears on the screen. The computer’s power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, two things might be the cause: • The brightness level might be too low. Press Fn-→ (increase) and Fn-← (decrease) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hot key Fn-F5 to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Slide and release the power switch to resume. English Frequently-asked questions 3 Troubleshooting my computer This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. key link: www.acersupport.com 57 The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I slid the power switch and opened the display, but the computer does not start or boot-up. Look at the Power indicator: • • If it is not lit, no power is being applied to the computer. Check the following: • If you are running on battery power, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is plugged in properly to the computer and to the power outlet. If it is lit, check the following: • • Is a non-bootable (non-system) diskette in the floppy drive? Remove or replace it with a system diskette and press Ctrl-AltDel to restart the system. The operating system files may be damaged or missing. Insert the startup disk you created during Windows setup into the floppy drive and press Ctrl-Alt-Del to restart the system. This will diagnose your system and make necessary fixes. Nothing appears on the screen. The computer’s power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, two things might be the cause: • The brightness level might be too low. Press Fn-→ (increase) and Fn-← (decrease) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hot key Fn-F5 to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Slide and release the power switch to resume. English Frequently-asked questions English 58 3 Troubleshooting my computer Image is not full-screen. The computer display has a native resolution of 1024 x 768 (XGA) for the 14.1” and 1400 x 1050 (SXGA+) for the 15.0”. If you set the resolution lower than this, the screen expands to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not fullscreen on the computer or on an external monitor. No audio is heard from the computer. Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. • The speakers may be turned off. Press Fn-F8 to turn the speakers on (this hot key also turns the speakers off). • The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See “Hot keys” on page 17 for more detail. • If headphones, earphones or external speakers are connected to the line-out port on the computer’s rear panel, the internal speakers automatically turn off. I want to eject the optical drive tray without turning on the power. I cannot eject the optical drive tray. There is a mechanical eject button on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray. 59 Try attaching an external keyboard to the USB 2.0 connector on the rear of the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The infrared port does not work. Check the following: • Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart. • Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports. • Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer). • During the POST, press F2 to access the BIOS Utility and verify that the infrared port is enabled. • Make sure both devices are IrDA-compliant. The printer does not work. Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to the computer’s parallel port and the corresponding port on the printer. • During POST, press F2 to access the BIOS Utility and verify that the parallel port is enabled. I want to set up my location to use the internal modem. To properly use your communications software (e.g., HyperTerminal), you need to set up your location: Click on Start, Settings, Control Panel. Double-click on Modems. Click on Dialing Properties and begin setting up your location. Refer to the Windows manual. English The keyboard does not respond. English 60 3 Troubleshooting my computer Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see “Error messages” on page 61. If the problem cannot be resolved, contact your dealer. See “Requesting service” on page 62. 61 If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error Messages Corrective Action CMOS Battery Bad Contact your dealer or an authorized service center. CMOS Checksum Error Contact your dealer or an authorized service center. Disk Boot Failure Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot. Equipment Configuration Error Press F2 (during POST) to enter the BIOS Utility; then press Esc to exit and reconfigure the computer. Hard Disk 0 Error Contact your dealer or an authorized service center. Hard Disk 0 Extended Type Error Contact your dealer or an authorized service center. I/O Parity Error Contact your dealer or an authorized service center. Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center. Keyboard Interface Error Contact your dealer or an authorized service center. Memory Size Mismatch Press F2 (during POST) to enter the BIOS Utility; then press Esc to exit and reconfigure the computer. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility. English Error messages English 62 3 Troubleshooting my computer Requesting service International Traveler’s Warranty (ITW) Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. There are two ways to access Acer for technical support and information: • Internet service worldwide (www.acersupport.com) • Technical support numbers in various countries You can view a list of technical support numbers by following these steps: Click on Start, Settings, Control Panel. Double-click on System. Click on the Support Information button. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). 63 Name:________________________________________ Address:______________________________________ ______________________________________________ Telephone number:____________________________ Machine and model type:_______________________ Serial number:_________________________________ Date of purchase:______________________________ English You are required to provide the following information: English 64 3 Troubleshooting my computer Appendix A Specifications This appendix lists the general specifications of your computer. 67 • Intel® Pentium® M Processor at 1.3~1.6G and higher • L2 cache 1024KB • Intel® 855 GM with ICH4-M, support 400Mhz Bus Memory • Main memory expandable up to 2 GB • Two DDR DIMM slots (Only one slot for user accessible) • Support 256M, 512M & 1G DDR RAM modules • 512 KB Flash ROM BIOS Data storage • One high-capacity, Enhanced-IDE hard disk • One 5.25-inch internal removable optical drive (AcerMedia bay) Display and video • Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32bit true color up to 1024 x 768 eXtended Graphics Array (XGA) resolution for 14.1”/15” and 1400 x 1050 Super eXtended Graphics Array + (SXGA+) resolution for 15” models (specification varies depending on the model) • 4X AGP bus with 3D acceleration • Simultaneous LCD and CRT display support • Dual independent display • S-video for output to a television or display device that supports Svideo input • "Automatic LCD dim" feature that automatically decides the best settings for your display and conserves power Audio • 16-bit AC’97 stereo audio • Dual speakers and one internal microphone • Separate audio ports for headphone-out, line-in and microphonein devices English Microprocessor English 68 Appendix A Specifications Keyboard and pointing device • 84-/85-/88-key Windows keyboard • Ergonomically-centered touchpad pointing device with 4-way scroll button I/O ports • One type II CardBus PC Card slot • One RJ-45 jack (Ethernet 10/100) • One RJ-11 phone jack (V.90/92) • One DC-in jack for AC adapter • One parallel port • One VGA port for external monitor • One speaker/headphone-out jack (3.5mm mini jack) • One audio line-in jack (3.5mm mini jack) • One microphone-in jack • One IEEE 1394 port • One S-video TV-out port • One 100-pin port replicator • Four USB 2.0 ports • One FIR port (IrDA) • One Smart Card slot • 4-in-1 Card Reader (Manufacture optional) Weight and dimensions • 2.76 kg (6.1 lbs) for 14.1” LCD model/ 2.86kg (6.3 lbs) for 15” LCD model • 330mm (W) x 272mm (D) x 28.9~31.8mm (H) Environment • • Temperature • Operating: 5°C ~ 35°C • Non-operating: -20°C ~ 65°C Humidity (non-condensing) • Operating: 20% ~ 80% RH 69 Non-operating: 20% ~ 80% RH System • ACPI support • DMI 2.0-compliant • Microsoft Windows operating system Power • • Battery pack • Up to 62.16WH capacity Li-ion battery pack • 5 hrs operation time on main battery with Battery mark 4.0 (Estimated) • Charging time 3.5 hrs (System on) AC adapter • 75-Watt • Auto sensing 90~264Vac, 47~63Hz Options • 256MB/512MB/1G memory upgrade modules • Additional Li-Ion battery pack • Additional AC adapter • DVD/CD-RW combo (including DVD playback software) • Acer EasyPort port replicator • Second HDD drive • USB Floppy drive English • English 70 Appendix A Specifications Appendix B Notices This appendix lists the general notices of your computer. 73 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the device and receiver • Connect the device into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/television technician for help Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this computer. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. English FCC notice English 74 Appendix B Notices Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada. Modem notices FCC This equipment complies with Part 68 of the FCC rules. Located on the bottom side of the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact your dealer or vendor. TBR 21 This equipment has been approved [Council Decision 98/482/EC - “TBR 21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact your equipment supplier in the first instance. 75 Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 10 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other English Important safety instructions English 76 Appendix B Notices controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service. 12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. 13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly. 14 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drive’s classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LÁSER DE LA CLASE I ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE. VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA SÅTEESEENSTIRRA EJ IN I STRÅLEN VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN 77 CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to local regulations. Recycle if at all possible. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Léver det brugte batteri tilbage til leverandøren. ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. VARNING Explosionsfara vid felaktigt batteribyte. Anvãnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvãnt batteri enligt fabrikantens instruktion. VAROITUS Päristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. VORSICHT! Explosionsgefahr bei unsachgemäßen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. LCD pixel statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or colored dots. This has no effect on the recorded image and does not constitute a malfunction. Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other English Lithium battery statement English 78 Appendix B Notices intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only. English A-Tick notice English For safety reasons, only connect headsets with a telecommunications compliance label. This includes customer equipment previously labelled permitted or certified. The unit shall be connected to Telecommunication Network through a line cord which meets the requirements of ACA Technical Standard TS008. Australian approved mains cord set shall be used with the equipment. FCC RF EXPOSURE INFORMATION In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC r egulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this notebook computet complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could result in violation of FCC regulations. This device was tested for typical lap held operations with the device directly contacted to the human body to the back side of the notebook computer. To maintain compliance with FCC RF exposure compliance requirements, avoid direct contact to the transmitting antenna during transmitting. The wireless LAN has been tested with Bluetooth transceiver(model: T60M665) for co-location requirements. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. turning off iv 79 Index turning off iv connections network 46 connectivity options port expansion devices AC adapter caring for v AcerMedia drive 24 audio 27 adjusting the volume troubleshooting 58 50 27 display hotkeys 17 troubleshooting DVD 25 DVD movies playing 25 57, 58 battery pack caring for v BIOS utility 54 brightness hotkeys 18 FAQ. See frequently-asked questions frequently-asked questions 57 front view 3 caps lock 14 on indicator 13 care AC adapter v battery pack v computer iv CD-ROM ejecting 25 ejecting manually 58 troubleshooting 58 cleaning computer v computer bringing to meetings 30 caring for iv cleaning v disconnecting 29 features 3, 11 indicators 13 keyboards 14 moving around 29 performance 11 security 34 setting up a home office 31 taking home 30 traveling internationally 32 traveling on local trips 32 troubleshooting 56 error messages Euro 18 61 hard disk 24 help online services Hibernation mode hotkey 17 hotkeys 16 62 IEEE 1394 port 48 indicator lights 13 infrared 46 ITW. See warranty keyboard 14 embedded numeric keypad hotkeys 16 lock keys 14 troubleshooting 59 Windows keys 16 LEDs 13 memory 15 80 installing 51 upgrading 50 messages error 61 modem 45 network 46 Notebook Manager 53 hotkey 17 notice DVD copyright protection num lock 14 on indicator 13 numeric keypad num lock 15 77 online services 62 options memory upgrade 50 password 40 types 40 PC Card 48 ejecting 49 inserting 49 ports 45 POST (power-on self-test) 54 printer troubleshooting 59 problems 57 CD-ROM 58 display 57, 58 keyboard 59 printer 59 startup 57 troubleshooting 56 general instructions 75 modem notices 74 scroll lock 14 security keylock 34 passwords 40 smart card 34 service when to call vi SmartCard 34 PlatinumKey 35 PlatinumPAS 34 PlatinumSecure 34 PlatinumSecure options 37 speakers hotkey 18 troubleshooting 58 specifications 66 Standby mode hotkey 17 status indicators 13 storage 24 AcerMedia drive 24 hard disk 24 support information 62 touchpad 22 hotkey 18 using 22– 23 travel international flights local trips 32 troubleshooting 56 tips 60 universal serial bus questions setting location for modem use 59 view safety CD-ROM 76 FCC notice 73 left 4, 6 rear 8 right 7 volume adjusting 27 47 32 81 warranty International Traveler’s Warran Warran- ty Windows keys 62 16
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