Quantum Scalar I500 Release Notes My
2015-07-28
: Quantum Quantum-Scalar-I500-Release-Notes-780324 quantum-scalar-i500-release-notes-780324 quantum pdf
Open the PDF directly: View PDF .
Page Count: 13
ReleaseNotes
Release Scalari500Libraryi8.3(660.GS007)
Supported Web Browsers
(Remote Web Client)
lMicrosoft®InternetExplorer8.0and9.0
lMozillaFirefox™16andlaterversions
Date February2015
Contents
PurposeofthisRelease 2
NewFeaturesandEnhancements 2
GeneralUsageNotes 2
SecurityScanners 3
CompatibilityandSupport 3
EncryptionKeyManagementTapeDriveandMediaSupport 4
FirmwareCompatibility 5
SoftwareCompatibility 6
ResolvedIssues 6
KnownIssues 8
© 2015 Quantum Corporation. All rights reserved. Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo,
SuperLoader, Scalar, DXi, StorageCare, StorNext, GoProtect, and Vision are registered trademarks of Quantum Corporation
and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.
Quantum specifications are subject to change.
6-01378-35 Rev A, February 2015 *6-01378-35*
Purpose of this Release
Scalar i500 Library Release Notes 2
FirmwareVersions 11
Documentation 12
ContactingQuantum 13
PurposeofthisRelease
TheScalari500Libraryi8.3(660.GS007)releaseincludesbugfixes.Thesereleasenotesdescribethese
bugfixes,aswellascurrentlyknownissues.Thesenotesalsoprovidetapedriveandauxiliaryfirmware
compatibilityinformation.Visithttp://www.quantum.comforadditionalinformationabouti500.
NewFeaturesandEnhancements
Scalari500Libraryi8.3(660.GS007)includesbugfixesintroducedinScalari500Libraryi8.3.
GeneralUsageNotes
ThefollowingareimportantitemsnotcoveredintheKnownIssuessectionofthisdocument.
lInternet Browser "Back" Button—ThelibraryWebclientdoesnotsupportusingtheInternetbrowser
"back"buttons.Instead,usetheBackandCancelbuttonsprovidedintheuserinterface.
lInternet Browser Menus—TheWebbrowsermayintermittentlyfailtodisplaymenusproperly.
Alternatively,someelementsonafewofthepagesmayobscuresomemenuitemswhenviewingin
InternetExplorer.
lLibrary Configuration Changes Upon Downgrade—Afterafirmwaredowngrade,library
configuration(partitionnames,slotcounts,I/Estationslotcount,etc.)maychange.Witheachsuccessive
firmwarerelease,newfeaturesaresupportedandrepresentedinthecurrentconfigurationfilethatmay
notbebackward-compatibletopreviousreleases.Anecessarypartoffirmwaredowngradeisto
automaticallyresettheunittothedefaultconfiguration.Thelibrarymustbereconfiguredtotheuser-
definedsettingswhenthefirmwaredowngradeiscomplete.
lUpgrading Library Firmware—Whenplanningtoupgradelibraryfirmware,upgradedrivefirmware
firstbeforeupgradingthelibraryfirmware.Ifyouareplanningtodowngradethelibraryfirmware,
downgradethedrivefirmwarefirstbeforedowngradingthelibraryfirmware.
Security Scanners
Scalar i500 Library Release Notes 3
lSNMP MIB—SNMPMIBwalksonlargelibraryconfigurations(likea41U)maytimeoutat5seconds,
butwillpassat10seconds.WhenperforminganSNMPMIBwalk,makesurethatyourutilityretrieves
MIBinformationusingatimeoutofatleast10seconds.
lEDLM and StorNext Partitions (StorNext)—LibrarypartitionsconfiguredforEDLMandthe
StorNextApplicationProgrammingInterface(SNAPI)plug-inneedtoconfigurethepartitionMedia
BarcodeFormatto“Standard”(reportmediabarcodelabelwithoutthemediaidentifier)sothatany
library-initiatedmediacopyoperationscansucceed.
lChanging the time or time zone by more then 2 hours—Ifyouchangethetimeortimezoneonthe
librarybymorethen2hoursfromitscurrentsetting,itisrecommendedthatyourebootthelibrary.There
aretimersinthelibraryfirmwarethatarenotupdatedbythetimechangeandcancauseunexpected
behavioriflargetimechangesoccurwithoutrestartingthelibrary.
lPlanning a Drive Firmware Upgrade—WhenupdatingIBMLTO-6tapedrivefirmware,theupdate
processcantakeatleast2hourstocomplete.Donotstoporinterruptthefirmwareupgradeprocess;
planyourfirmwareupgradeaccordingly.
lCookie Placement for Login—TheWebclientplacesacookieontheuser’scomputertoprovidethe
lastuser’scredentialsuponlogin.Thecookieonlycollectstheuser’scredentialstofacilitatelogin,and
doesnotcollectanyotheruserdata.
SecurityScanners
TenableNetworkSecurity®Nessus®version6.2.0securityscannerwasrunagainstthelibraryfirmware
andfoundnocriticalissues.
CompatibilityandSupport
Thissectionprovidesinformationonfirmwareandsoftwarecompatibility.
Compatibility and Support
Scalar i500 Library Release Notes 4
EncryptionKeyManagementTapeDriveandMedia
Support
Thelibrarysupportsthefollowingencryptionsystems:
Encryption System Supported Tape Drives Supported Media
QuantumEncryptionKey
Manager(Q-EKM)
IBMLTO-4FC
IBMLTO-4SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
YoumustberunningQ-EKMversion2.0
(orhigher)tosupportIBMLTO-5orLTO-6
tapedrives.
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
Tivoli/SecureKeyLifecycle
Manager(TKLM/SKLM)
IBMLTO-4FC
IBMLTO-4SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
Encryptionkeymanagementissupported
viatheIBMproprietaryprotocol(IPP)and
nottheKMIPcommunicationprotocol.
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
ScalarKeyManager(SKM) HPLTO-4FC
HPLTO-4SAS
HPLTO-5FC
HPLTO-5SAS
HPLTO-6FC
HPLTO-6SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
Compatibility and Support
Scalar i500 Library Release Notes 5
Encryption System Supported Tape Drives Supported Media
KMIP-compliantkeymanagers*
HPLTO-4FC
HPLTO-4SAS
HPLTO-5FC
HPLTO-5SAS
HPLTO-6FC
HPLTO-6SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
*TheKeyManagementInteroperabilityProtocol(KMIP®)isaspecificationdevelopedbyOASIS®.Itsfunctionis
tostandardizecommunicationbetweenenterprisekeymanagementsystemsandencryptionsystems.TheScalar
i500libraryprovidesaKMIPversion1.2compliantencryptionsolution.
FirmwareCompatibility
ThefollowingtableprovidesinformationabouttapedrivefirmwarecompatibilitywithScalari500Libraryi8.3
(660.GS007).Thisinformationiscurrentasofthepublicationdateofthesereleasenotes.Forthemost
recentfirmwareversions,checkwww.quantum.com.ForthemostuptodateinformationonQuantum
GlobalServices,pleasevisit:www.quantum.com/support.
i
Note: Scalari500librarieswithIBMLTO-5andLTO-6tapedrivesmustbeatlibrarycodeversioni8.2.3
(648G.GS005)beforeinstallingtheIBMLTO-5E6Q0and/orLTO-6E6R0tapedrivefirmware.
Drive Type Firmware Version
HPLTO-4FC H64Z
HPLTO-4SAS A65Z
HPLTO-5FC I6GZ
HPLTO-5SAS X6CZ
HPLTO-6FC J53Z
HPLTO-6SAS O53Z
IBMLTO-2FC A4N0
Resolved Issues
Scalar i500 Library Release Notes 6
Drive Type Firmware Version
IBMLTO-2SCSI A4N0
IBMLTO-3FC 93GM
IBMLTO-3SCSI 93GM
IBMLTO-4FC C7QH*
IBMLTO-4SAS C7QH*
IBMLTO-4SCSI C7QH*
IBMLTO-5FC E6Q0
IBMLTO-5SAS E6Q0
IBMLTO-6FC E6R6
IBMLTO-6SAS E6R6
*Duetosecurityfeatures,youcannotdowngradetheIBMLTO-4drivefirmwaretoversionspriorto82FBwithout
followingspecificinstructions.Ifyoumustdowngrade,contactQuantumSupportforassistance.
SoftwareCompatibility
ToviewalistofbackupsoftwarepackageswhichhavebeentestedforinteroperabilitywiththeScalari500
Libraryi8.3(660.GS007),seetheQuantumSoftwareCompatibilityGuideat
http://www.quantum.com/swcompguide.aspx.
ResolvedIssues
ThisreleaseofScalari500Libraryi8.3(660.GS007)firmwareresolvedthefollowingissues.
Change
Request
Number
Service Request
Number
Description Solution
51697 SR3369784 TheCBCmodeciphershadasecurityvulnerabilityand
shouldberemoved.
Resolved.
Resolved Issues
Scalar i500 Library Release Notes 7
Change
Request
Number
Service Request
Number
Description Solution
52080,
53681
SR3396986,
SR3445462
SSLserverallowsanonymousAuthentication
VulnerabilityperthePoodleVulnerability.
Resolved.
52297 SR3404188 TheRC4ciphershadasecurityvulnerabilityandshould
beremoved.
Resolved.
53302 SR3445462 Updateopensourcesoftwareopenssl-1.01jtoresolve
opensecurityvulnerabilities.
Resolved.
53407 SR3449340 User'sLDAPpasswordispresentedastextinthe
RemoteUserInterfacelog.
Resolved.
53470 Thediskspacecleanscriptwasrunningwhentheuser
viewedtheUpdateLibraryFirmwarepageinsteadof
whentheuseractuallyupdatesthelibraryfirmware.
Resolved.
54068 UpdateopensourcesoftwareOpenSSH_6.7p1to
resolveopensecurityvulnerabilities.
Resolved.
Known Issues
Scalar i500 Library Release Notes 8
KnownIssues
ThisreleaseofScalari500Libraryi8.3(660.GS007),firmwarehasthefollowingknownissues.
Change
Request
Number
Service
Request
Number
Description Workaround
22967 Whenupgradingalibrarywitha
Model2robottofirmwareversion
570G,thelibrarymaygenerate
RASticketT124 - Robotics
Hardware Error - RCB.
Explanation:Theproblemhasbeen
fixedincodeversions570Gandlater,
butbecausetheproblemresidesin
previouscodeversions,youmay
encounterthisissuewhenupgrading
fromapreviousversiontoversion570G.
Workaround:Leavethelibrarypowered
onfor20minutesaftertheticketwas
postedtoallowthepickertorecover.If
youopenalibrarydoororpowercycle
thelibraryduringthistime,thepicker
maybecomeinoperableandrequire
replacement.
25651 Ifatapedrivefirmwareupdatefails
whenusingafirmwareupdate
methodotherthanautoleveling,
thelibrarymayincorrectly
generateRASticketT112 -
Invalid Tape Drive Firmware
Imageinadditiontocorrectly
generatingRASticketT109 -
Tape Drive Firmware Update
Failure.
IgnoreT112,andfollowtheresolution
stepsforT109.
25964 SR1070246 Ifalibraryisupgradedandfailsto
initializeuponreboot,thesnapshot
namewillbeincorrect.
Snapshotinformationiscorrectother
thanthename.Correctthehardware
issuethatiscausinglibrarynotto
initialize.
27092 OccasionallytheFCI/Oblade
serialnumberisreported
incorrectlyontheTools-FCI/O
BladeInformationscreen(Tools >
FC I/O Blade Info).
Iftheserialnumberendswithinvalid
characters,ignoretheinvalid
characters.Therestoftheserialnumber
iscorrect.
Known Issues
Scalar i500 Library Release Notes 9
Change
Request
Number
Service
Request
Number
Description Workaround
28047 Cleaningcountsarereported
inconsistentlywhencleaningtape
isusedintapedrivesfrommultiple
vendors.
Theproblemonlyoccursifyouusethe
samecleaningtapeinbothIBMandHP
tapedrivesbecauseeachvendorreports
cleaningcountdifferently.
28408 IBMLTO-5FCdrivesfailed
firmwareupgradeonalibrarythat
hadanFCI/Obladeinstalled.
Someofthedrivesthatfailedthe
upgradewereconnectedtothe
FCI/Oblade.
Trythefirmwareupgradeoperation
again.
29140 E-mailingAdvancedReportsvia
theWebclientfailstocomplete.
Thisonlyhappenswhenyoufirst
“save”thereportandthen
immediatelytryto“e-mail”the
reportusingtheSaveandE-mail
buttonsinthereportviewer.
Therearetwoworkarounds.Either:
lE-mailthereportbeforesavingit.or
lOnceyousavethereport,leavethe
reportviewerpageandgotoanother
pageintheWebclient.Returntothe
reportviewerpageandthenclickthe
E-mailbuttontoe-mailthereport.
29297 SR1148738 Pickerissuescausetheoperator
paneltoremaininthe“working”
state.
LogontotheWebclient,capturea
snapshot,andcontactQuantumSupport
forassistance.
31724 Cannotchangedrivetopology
settingafterdisablingdatapath
failover.
Refreshthewebbrowserpagebefore
attemptingtochangetopology.
32239 EKMPathDiagnosticsfailswhen
youchangetheDNShostnameof
aprimaryorsecondaryEKM
server(Setup > Encryption >
System Configuration).This
occurswhenchangingtheDNS
hostnametoanotherhostname,
orwhenchanginganIPaddressto
aDNShostname.
Afteryouchangethehostname,restart
thelibrary.
Known Issues
Scalar i500 Library Release Notes 10
Change
Request
Number
Service
Request
Number
Description Workaround
32278 IfbothFCI/ObladesandEthernet
Expansionbladesareinthelibrary,
whenyouperformanoperation
thatrebootsallinstalledFCI/O
blades,itwillalsoresetall
installedEthernetExpansion
blades.TheEEbladeresetmay
generateaRASticketT177 - EEB
lost Ethernet/CAN connectivity.
ClosetheEEBRASticket.Verifythat
nootherrelatedRASticketswere
generated.
32352 Changingthelibrary’sinternalIP
addressinthemidstofahost-
initiatedbackup/restoreoperation
maycausethebackuptofail.
Donotchangethelibrary’sinternalIP
addressduringbackup/restore
operations.Itisrecommendedpractice
torebootthelibraryafterchangingthe
internalIPaddress.Additionally,you
mayreceiveRASticketsforlossof
drivecommunicationifyouchangethe
internalIPaddress.Ifthisoccurs,
resolveanyrelatedRAStickets,and
thenrebootthelibrary.
37926 Afterrestoringtoaprevious
releaseversionandthenupgrading
toi8,thefollowingRASmessages
weregenerated:
lT084 - Missing Cleaning
Tape
lT085 - Unknown Cartridge In
Cleaning Slot
Exportallcleaningtapesandre-import
thembackintoconfiguredcleaning
slots.
41384 Onlibraryfirmwareupgradesitis
possibletoseeticketT074 –
Drive Sled Auto-Leveling
Failure.
CloseRASticketT074 – Drive Sled
Auto-Leveling Failure.Powercycle
thelibrary.
48262/40715 Afterupgradingthelibraryfrom
versioni8.1.1toi8.2,thelibrary
maydisplayanerrorwhen
accessingpagesfromtheWeb
clientmenu.
Rebootthelibrary.
Firmware Versions
Scalar i500 Library Release Notes 11
Change
Request
Number
Service
Request
Number
Description Workaround
50737 Usinganinvalidcleaningtapefor
AutomaticCleaningdoesnot
generateerrorsonthelibrary.
Verifythatonlyvalidcleaningtapesare
usedforcleaningoperations.
54573 WithVision4.3.2orolder,
monitoredScalarlibrariesmay
moveintoaconnectionfailed()
statusafterafirmwareupgrade.
Thischangeofstatusmayalso
occurwithnewlydiscovered
Scalarlibrariesiftheyarerunninga
newfirmwareversion..
UpdatedVision4.3.3tocorrectly
monitorScalarlibrarieswithnew
versionsoffirmware.Werecommend
upgradingyourVisionsoftwaretoVision
4.3.3.
FirmwareVersions
Thetablebelowlistsfirmwarecodeforthelastseveralreleases.
Release Scalar i500
Library
Firmware
Board Support
Package (BSP)
UDS Firmware Fibre-
Channel I/O
Blade
Firmware
i8.3 660G.GS007 8.64 777Q.GU002with430A.GU001boot 5.12.01.33
i8.2.3 648G.GS005 8.4 777Q.GU002with430A.GU001boot 5.12.01.33
i8.2.2.1 646G.GS002 8.37 776Q.GU001with430A.GU001boot 5.12.01.33
i8.2.1.1 643G.GS002 8.32 745Q.GU007with430A.GU001boot 5.12.01.33
i8.2 640G.GS007 8.32 745Q.GU007with430A.GU001boot 5.12.01.33
i8.1.2 636G.GS003 8.14 740Q.GU033with430A.GU001boot 5.12.01.33
i8.1.1 635G.GS005 8.13 740Q.GU033with430A.GU001boot 5.12.01.33
i8 630G.GS003 8.09 740Q.GU033with430A.GU001boot 5.12.01.33
i7.3 620G.GS010 7.90 723Q.GU024with430A.GU001boot 5.12.01.08
i7.2 607G.GS004 7.66 713Q.GU004with430A.GU001boot 5.10.08.07
Documentation
Scalar i500 Library Release Notes 12
Release Scalar i500
Library
Firmware
Board Support
Package (BSP)
UDS Firmware Fibre-
Channel I/O
Blade
Firmware
i7 600G.GS004 7.42 710Q.GU012with430A.GU001boot 5.10.08.07
i6.1 585G.GS003 6.86 655Q.GU005with430A.GU001boot 5.10.02.01
i6 580G.GS003 6.80 650Q.GU014with430A.GU001boot 5.10.02.01
i5.1 571G.GS002 6.73 630Q.GU008with430A.GU001boot 5.09.05.01
i5 570G.GS025 6.73 630Q.GU008with430A.GU001boot 5.09.05.01
i4 520G.GS003 6.66 610Q.GU005with430A.GU001boot 5.08.08.01
i3.1 500G.GS004 6.53 591Q.GU004with430A.GU001boot 5.08.02.01
i3 500G.GS002 6.52 590Q.GU001with430A.GU001boot 5.08.02.01
SP4.2 420G.GS005 6.42 570Q.GU002with430A.GU001boot 5.07.11.01
420G.GS006 6.42 570Q.GU002with430A.GU001boot 5.07.11.02
SP4 410G.GS007 6.39 550A.GU003with430A.GU001boot 5.07.09.01
i2 400G.GS010 6.32 530A.GU004with430A.GU001boot 5.07.05.04
Documentation
Documentationpertainingtothisproductislocatedat:
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SI500/Index.aspx#
Documentation
Document Number Document Title
6-01733-05 Scalari500SitePlanningGuide
6-01210-06 Scalari500User’sGuide
6-01741-04 Scalari500GettingStartedGuide
6-67926-01 Scalari500RepackagingInstructions
6-01370-10 Scalari500BasicSNMPReferenceGuide
Contacting Quantum
Scalar i500 Library Release Notes 13
Document Number Document Title
6-00423-13 QuantumIntelligentLibrariesSCSIReferenceGuide
6-01317-10 QuantumIntelligentLibrariesSMI-SReferenceGuide
6-01739-08 Scalari500LibraryFirmwareUpgradeInstructions
6-01740-07 Scalari500TapeDriveFirmwareUpgradeInstructions
6-01844-03 LibraryServiceUtilityInstallationInstructions
6-00618-11 System,Safety,andRegulatoryInformationGuide
DocumentationpertainingtotheStorNextAEL500productislocatedat:
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/AEL500/Index.aspx
Document Number Document Title
6-67853-02 StorNextAEL500MiniEssentialsGuide
ContactingQuantum
MoreinformationaboutthisproductisavailableontheServiceandSupportwebsiteat
http://www.quantum.com/ServiceandSupport/Index.aspx.TheServiceandSupportWebsitecontainsa
collectionofinformation,includinganswerstofrequentlyaskedquestions(FAQs).Youcanalsoaccess
software,firmware,anddriversthroughthissite.
Forfurtherassistance,oriftrainingisdesired,contacttheQuantumCustomerSupportCenter:
Region Support Contact
UnitedStates 1-800-284-5101(tollfree)
+1-720-249-5700
EMEA +800-7826-8888(tollfree)
+49-6131-3241-1164
APAC +800-7826-8887(tollfree)
+603-7953-3010
Forworldwidesupport:
http://www.quantum.com/serviceandsupport/index.aspx