Quantum Scalar I500 Release Notes My

2015-07-28

: Quantum Quantum-Scalar-I500-Release-Notes-780324 quantum-scalar-i500-release-notes-780324 quantum pdf

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ReleaseNotes
Release Scalari500Libraryi8.3(660.GS007)
Supported Web Browsers
(Remote Web Client)
lMicrosoft®InternetExplorer8.0and9.0
lMozillaFirefox™16andlaterversions
Date February2015
Contents
PurposeofthisRelease 2
NewFeaturesandEnhancements 2
GeneralUsageNotes 2
SecurityScanners 3
CompatibilityandSupport 3
EncryptionKeyManagementTapeDriveandMediaSupport 4
FirmwareCompatibility 5
SoftwareCompatibility 6
ResolvedIssues 6
KnownIssues 8
© 2015 Quantum Corporation. All rights reserved. Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo,
SuperLoader, Scalar, DXi, StorageCare, StorNext, GoProtect, and Vision are registered trademarks of Quantum Corporation
and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.
Quantum specifications are subject to change.
6-01378-35 Rev A, February 2015 *6-01378-35*
Purpose of this Release
Scalar i500 Library Release Notes 2
FirmwareVersions 11
Documentation 12
ContactingQuantum 13
PurposeofthisRelease
TheScalari500Libraryi8.3(660.GS007)releaseincludesbugfixes.Thesereleasenotesdescribethese
bugfixes,aswellascurrentlyknownissues.Thesenotesalsoprovidetapedriveandauxiliaryfirmware
compatibilityinformation.Visithttp://www.quantum.comforadditionalinformationabouti500.
NewFeaturesandEnhancements
Scalari500Libraryi8.3(660.GS007)includesbugfixesintroducedinScalari500Libraryi8.3.
GeneralUsageNotes
ThefollowingareimportantitemsnotcoveredintheKnownIssuessectionofthisdocument.
lInternet Browser "Back" ButtonThelibraryWebclientdoesnotsupportusingtheInternetbrowser
"back"buttons.Instead,usetheBackandCancelbuttonsprovidedintheuserinterface.
lInternet Browser Menus—TheWebbrowsermayintermittentlyfailtodisplaymenusproperly.
Alternatively,someelementsonafewofthepagesmayobscuresomemenuitemswhenviewingin
InternetExplorer.
lLibrary Configuration Changes Upon Downgrade—Afterafirmwaredowngrade,library
configuration(partitionnames,slotcounts,I/Estationslotcount,etc.)maychange.Witheachsuccessive
firmwarerelease,newfeaturesaresupportedandrepresentedinthecurrentconfigurationfilethatmay
notbebackward-compatibletopreviousreleases.Anecessarypartoffirmwaredowngradeisto
automaticallyresettheunittothedefaultconfiguration.Thelibrarymustbereconfiguredtotheuser-
definedsettingswhenthefirmwaredowngradeiscomplete.
lUpgrading Library FirmwareWhenplanningtoupgradelibraryfirmware,upgradedrivefirmware
firstbeforeupgradingthelibraryfirmware.Ifyouareplanningtodowngradethelibraryfirmware,
downgradethedrivefirmwarefirstbeforedowngradingthelibraryfirmware.
Security Scanners
Scalar i500 Library Release Notes 3
lSNMP MIBSNMPMIBwalksonlargelibraryconfigurations(likea41U)maytimeoutat5seconds,
butwillpassat10seconds.WhenperforminganSNMPMIBwalk,makesurethatyourutilityretrieves
MIBinformationusingatimeoutofatleast10seconds.
lEDLM and StorNext Partitions (StorNext)—LibrarypartitionsconfiguredforEDLMandthe
StorNextApplicationProgrammingInterface(SNAPI)plug-inneedtoconfigurethepartitionMedia
BarcodeFormattoStandard”(reportmediabarcodelabelwithoutthemediaidentifier)sothatany
library-initiatedmediacopyoperationscansucceed.
lChanging the time or time zone by more then 2 hours—Ifyouchangethetimeortimezoneonthe
librarybymorethen2hoursfromitscurrentsetting,itisrecommendedthatyourebootthelibrary.There
aretimersinthelibraryfirmwarethatarenotupdatedbythetimechangeandcancauseunexpected
behavioriflargetimechangesoccurwithoutrestartingthelibrary.
lPlanning a Drive Firmware Upgrade—WhenupdatingIBMLTO-6tapedrivefirmware,theupdate
processcantakeatleast2hourstocomplete.Donotstoporinterruptthefirmwareupgradeprocess;
planyourfirmwareupgradeaccordingly.
lCookie Placement for LoginTheWebclientplacesacookieontheuser’scomputertoprovidethe
lastuser’scredentialsuponlogin.Thecookieonlycollectstheuser’scredentialstofacilitatelogin,and
doesnotcollectanyotheruserdata.
SecurityScanners
TenableNetworkSecurity®Nessus®version6.2.0securityscannerwasrunagainstthelibraryfirmware
andfoundnocriticalissues.
CompatibilityandSupport
Thissectionprovidesinformationonfirmwareandsoftwarecompatibility.
Compatibility and Support
Scalar i500 Library Release Notes 4
EncryptionKeyManagementTapeDriveandMedia
Support
Thelibrarysupportsthefollowingencryptionsystems:
Encryption System Supported Tape Drives Supported Media
QuantumEncryptionKey
Manager(Q-EKM)
IBMLTO-4FC
IBMLTO-4SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
YoumustberunningQ-EKMversion2.0
(orhigher)tosupportIBMLTO-5orLTO-6
tapedrives.
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
Tivoli/SecureKeyLifecycle
Manager(TKLM/SKLM)
IBMLTO-4FC
IBMLTO-4SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
Encryptionkeymanagementissupported
viatheIBMproprietaryprotocol(IPP)and
nottheKMIPcommunicationprotocol.
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
ScalarKeyManager(SKM) HPLTO-4FC
HPLTO-4SAS
HPLTO-5FC
HPLTO-5SAS
HPLTO-6FC
HPLTO-6SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
Compatibility and Support
Scalar i500 Library Release Notes 5
Encryption System Supported Tape Drives Supported Media
KMIP-compliantkeymanagers*
HPLTO-4FC
HPLTO-4SAS
HPLTO-5FC
HPLTO-5SAS
HPLTO-6FC
HPLTO-6SAS
IBMLTO-5FC
IBMLTO-5SAS
IBMLTO-6FC
IBMLTO-6SAS
LTO-4,LTO-5,andLTO-6tape
cartridgesonly
*TheKeyManagementInteroperabilityProtocol(KMIP®)isaspecificationdevelopedbyOASIS®.Itsfunctionis
tostandardizecommunicationbetweenenterprisekeymanagementsystemsandencryptionsystems.TheScalar
i500libraryprovidesaKMIPversion1.2compliantencryptionsolution.
FirmwareCompatibility
ThefollowingtableprovidesinformationabouttapedrivefirmwarecompatibilitywithScalari500Libraryi8.3
(660.GS007).Thisinformationiscurrentasofthepublicationdateofthesereleasenotes.Forthemost
recentfirmwareversions,checkwww.quantum.com.ForthemostuptodateinformationonQuantum
GlobalServices,pleasevisit:www.quantum.com/support.
i
Note: Scalari500librarieswithIBMLTO-5andLTO-6tapedrivesmustbeatlibrarycodeversioni8.2.3
(648G.GS005)beforeinstallingtheIBMLTO-5E6Q0and/orLTO-6E6R0tapedrivefirmware.
Drive Type Firmware Version
HPLTO-4FC H64Z
HPLTO-4SAS A65Z
HPLTO-5FC I6GZ
HPLTO-5SAS X6CZ
HPLTO-6FC J53Z
HPLTO-6SAS O53Z
IBMLTO-2FC A4N0
Resolved Issues
Scalar i500 Library Release Notes 6
Drive Type Firmware Version
IBMLTO-2SCSI A4N0
IBMLTO-3FC 93GM
IBMLTO-3SCSI 93GM
IBMLTO-4FC C7QH*
IBMLTO-4SAS C7QH*
IBMLTO-4SCSI C7QH*
IBMLTO-5FC E6Q0
IBMLTO-5SAS E6Q0
IBMLTO-6FC E6R6
IBMLTO-6SAS E6R6
*Duetosecurityfeatures,youcannotdowngradetheIBMLTO-4drivefirmwaretoversionspriorto82FBwithout
followingspecificinstructions.Ifyoumustdowngrade,contactQuantumSupportforassistance.
SoftwareCompatibility
ToviewalistofbackupsoftwarepackageswhichhavebeentestedforinteroperabilitywiththeScalari500
Libraryi8.3(660.GS007),seetheQuantumSoftwareCompatibilityGuideat
http://www.quantum.com/swcompguide.aspx.
ResolvedIssues
ThisreleaseofScalari500Libraryi8.3(660.GS007)firmwareresolvedthefollowingissues.
Change
Request
Number
Service Request
Number
Description Solution
51697 SR3369784 TheCBCmodeciphershadasecurityvulnerabilityand
shouldberemoved.
Resolved.
Resolved Issues
Scalar i500 Library Release Notes 7
Change
Request
Number
Service Request
Number
Description Solution
52080,
53681
SR3396986,
SR3445462
SSLserverallowsanonymousAuthentication
VulnerabilityperthePoodleVulnerability.
Resolved.
52297 SR3404188 TheRC4ciphershadasecurityvulnerabilityandshould
beremoved.
Resolved.
53302 SR3445462 Updateopensourcesoftwareopenssl-1.01jtoresolve
opensecurityvulnerabilities.
Resolved.
53407 SR3449340 User'sLDAPpasswordispresentedastextinthe
RemoteUserInterfacelog.
Resolved.
53470  Thediskspacecleanscriptwasrunningwhentheuser
viewedtheUpdateLibraryFirmwarepageinsteadof
whentheuseractuallyupdatesthelibraryfirmware.
Resolved.
54068  UpdateopensourcesoftwareOpenSSH_6.7p1to
resolveopensecurityvulnerabilities.
Resolved.
Known Issues
Scalar i500 Library Release Notes 8
KnownIssues
ThisreleaseofScalari500Libraryi8.3(660.GS007),firmwarehasthefollowingknownissues.
Change
Request
Number
Service
Request
Number
Description Workaround
22967  Whenupgradingalibrarywitha
Model2robottofirmwareversion
570G,thelibrarymaygenerate
RASticketT124 - Robotics
Hardware Error - RCB.
Explanation:Theproblemhasbeen
fixedincodeversions570Gandlater,
butbecausetheproblemresidesin
previouscodeversions,youmay
encounterthisissuewhenupgrading
fromapreviousversiontoversion570G.
Workaround:Leavethelibrarypowered
onfor20minutesaftertheticketwas
postedtoallowthepickertorecover.If
youopenalibrarydoororpowercycle
thelibraryduringthistime,thepicker
maybecomeinoperableandrequire
replacement.
25651  Ifatapedrivefirmwareupdatefails
whenusingafirmwareupdate
methodotherthanautoleveling,
thelibrarymayincorrectly
generateRASticketT112 -
Invalid Tape Drive Firmware
Imageinadditiontocorrectly
generatingRASticketT109 -
Tape Drive Firmware Update
Failure.
IgnoreT112,andfollowtheresolution
stepsforT109.
25964 SR1070246 Ifalibraryisupgradedandfailsto
initializeuponreboot,thesnapshot
namewillbeincorrect.
Snapshotinformationiscorrectother
thanthename.Correctthehardware
issuethatiscausinglibrarynotto
initialize.
27092  OccasionallytheFCI/Oblade
serialnumberisreported
incorrectlyontheTools-FCI/O
BladeInformationscreen(Tools >
FC I/O Blade Info).
Iftheserialnumberendswithinvalid
characters,ignoretheinvalid
characters.Therestoftheserialnumber
iscorrect.
Known Issues
Scalar i500 Library Release Notes 9
Change
Request
Number
Service
Request
Number
Description Workaround
28047  Cleaningcountsarereported
inconsistentlywhencleaningtape
isusedintapedrivesfrommultiple
vendors.
Theproblemonlyoccursifyouusethe
samecleaningtapeinbothIBMandHP
tapedrivesbecauseeachvendorreports
cleaningcountdifferently.
28408  IBMLTO-5FCdrivesfailed
firmwareupgradeonalibrarythat
hadanFCI/Obladeinstalled.
Someofthedrivesthatfailedthe
upgradewereconnectedtothe
FCI/Oblade.
Trythefirmwareupgradeoperation
again.
29140  E-mailingAdvancedReportsvia
theWebclientfailstocomplete.
Thisonlyhappenswhenyoufirst
save”thereportandthen
immediatelytryto“e-mail”the
reportusingtheSaveandE-mail
buttonsinthereportviewer.
Therearetwoworkarounds.Either:
lE-mailthereportbeforesavingit.or
lOnceyousavethereport,leavethe
reportviewerpageandgotoanother
pageintheWebclient.Returntothe
reportviewerpageandthenclickthe
E-mailbuttontoe-mailthereport.
29297 SR1148738 Pickerissuescausetheoperator
paneltoremaininthe“working”
state.
LogontotheWebclient,capturea
snapshot,andcontactQuantumSupport
forassistance.
31724  Cannotchangedrivetopology
settingafterdisablingdatapath
failover.
Refreshthewebbrowserpagebefore
attemptingtochangetopology.
32239  EKMPathDiagnosticsfailswhen
youchangetheDNShostnameof
aprimaryorsecondaryEKM
server(Setup > Encryption >
System Configuration).This
occurswhenchangingtheDNS
hostnametoanotherhostname,
orwhenchanginganIPaddressto
aDNShostname.
Afteryouchangethehostname,restart
thelibrary.
Known Issues
Scalar i500 Library Release Notes 10
Change
Request
Number
Service
Request
Number
Description Workaround
32278  IfbothFCI/ObladesandEthernet
Expansionbladesareinthelibrary,
whenyouperformanoperation
thatrebootsallinstalledFCI/O
blades,itwillalsoresetall
installedEthernetExpansion
blades.TheEEbladeresetmay
generateaRASticketT177 - EEB
lost Ethernet/CAN connectivity.
ClosetheEEBRASticket.Verifythat
nootherrelatedRASticketswere
generated.
32352  Changingthelibrary’sinternalIP
addressinthemidstofahost-
initiatedbackup/restoreoperation
maycausethebackuptofail.
Donotchangethelibrary’sinternalIP
addressduringbackup/restore
operations.Itisrecommendedpractice
torebootthelibraryafterchangingthe
internalIPaddress.Additionally,you
mayreceiveRASticketsforlossof
drivecommunicationifyouchangethe
internalIPaddress.Ifthisoccurs,
resolveanyrelatedRAStickets,and
thenrebootthelibrary.
37926  Afterrestoringtoaprevious
releaseversionandthenupgrading
toi8,thefollowingRASmessages
weregenerated:
lT084 - Missing Cleaning
Tape
lT085 - Unknown Cartridge In
Cleaning Slot
Exportallcleaningtapesandre-import
thembackintoconfiguredcleaning
slots.
41384  Onlibraryfirmwareupgradesitis
possibletoseeticketT074 –
Drive Sled Auto-Leveling
Failure.
CloseRASticketT074 – Drive Sled
Auto-Leveling Failure.Powercycle
thelibrary.
48262/40715  Afterupgradingthelibraryfrom
versioni8.1.1toi8.2,thelibrary
maydisplayanerrorwhen
accessingpagesfromtheWeb
clientmenu.
Rebootthelibrary.
Firmware Versions
Scalar i500 Library Release Notes 11
Change
Request
Number
Service
Request
Number
Description Workaround
50737  Usinganinvalidcleaningtapefor
AutomaticCleaningdoesnot
generateerrorsonthelibrary.
Verifythatonlyvalidcleaningtapesare
usedforcleaningoperations.
54573  WithVision4.3.2orolder,
monitoredScalarlibrariesmay
moveintoaconnectionfailed()
statusafterafirmwareupgrade.
Thischangeofstatusmayalso
occurwithnewlydiscovered
Scalarlibrariesiftheyarerunninga
newfirmwareversion..
UpdatedVision4.3.3tocorrectly
monitorScalarlibrarieswithnew
versionsoffirmware.Werecommend
upgradingyourVisionsoftwaretoVision
4.3.3.
FirmwareVersions
Thetablebelowlistsfirmwarecodeforthelastseveralreleases.
Release Scalar i500
Library
Firmware
Board Support
Package (BSP)
UDS Firmware Fibre-
Channel I/O
Blade
Firmware
i8.3 660G.GS007 8.64 777Q.GU002with430A.GU001boot 5.12.01.33
i8.2.3 648G.GS005 8.4 777Q.GU002with430A.GU001boot 5.12.01.33
i8.2.2.1 646G.GS002 8.37 776Q.GU001with430A.GU001boot 5.12.01.33
i8.2.1.1 643G.GS002 8.32 745Q.GU007with430A.GU001boot 5.12.01.33
i8.2 640G.GS007 8.32 745Q.GU007with430A.GU001boot 5.12.01.33
i8.1.2 636G.GS003 8.14 740Q.GU033with430A.GU001boot 5.12.01.33
i8.1.1 635G.GS005 8.13 740Q.GU033with430A.GU001boot 5.12.01.33
i8 630G.GS003 8.09 740Q.GU033with430A.GU001boot 5.12.01.33
i7.3 620G.GS010 7.90 723Q.GU024with430A.GU001boot 5.12.01.08
i7.2 607G.GS004 7.66 713Q.GU004with430A.GU001boot 5.10.08.07
Documentation
Scalar i500 Library Release Notes 12
Release Scalar i500
Library
Firmware
Board Support
Package (BSP)
UDS Firmware Fibre-
Channel I/O
Blade
Firmware
i7 600G.GS004 7.42 710Q.GU012with430A.GU001boot 5.10.08.07
i6.1 585G.GS003 6.86 655Q.GU005with430A.GU001boot 5.10.02.01
i6 580G.GS003 6.80 650Q.GU014with430A.GU001boot 5.10.02.01
i5.1 571G.GS002 6.73 630Q.GU008with430A.GU001boot 5.09.05.01
i5 570G.GS025 6.73 630Q.GU008with430A.GU001boot 5.09.05.01
i4 520G.GS003 6.66 610Q.GU005with430A.GU001boot 5.08.08.01
i3.1 500G.GS004 6.53 591Q.GU004with430A.GU001boot 5.08.02.01
i3 500G.GS002 6.52 590Q.GU001with430A.GU001boot 5.08.02.01
SP4.2 420G.GS005 6.42 570Q.GU002with430A.GU001boot 5.07.11.01
420G.GS006 6.42 570Q.GU002with430A.GU001boot 5.07.11.02
SP4 410G.GS007 6.39 550A.GU003with430A.GU001boot 5.07.09.01
i2 400G.GS010 6.32 530A.GU004with430A.GU001boot 5.07.05.04
Documentation
Documentationpertainingtothisproductislocatedat:
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SI500/Index.aspx#
Documentation
Document Number Document Title
6-01733-05 Scalari500SitePlanningGuide
6-01210-06 Scalari500User’sGuide
6-01741-04 Scalari500GettingStartedGuide
6-67926-01 Scalari500RepackagingInstructions
6-01370-10 Scalari500BasicSNMPReferenceGuide
Contacting Quantum
Scalar i500 Library Release Notes 13
Document Number Document Title
6-00423-13 QuantumIntelligentLibrariesSCSIReferenceGuide
6-01317-10 QuantumIntelligentLibrariesSMI-SReferenceGuide
6-01739-08 Scalari500LibraryFirmwareUpgradeInstructions
6-01740-07 Scalari500TapeDriveFirmwareUpgradeInstructions
6-01844-03 LibraryServiceUtilityInstallationInstructions
6-00618-11 System,Safety,andRegulatoryInformationGuide
DocumentationpertainingtotheStorNextAEL500productislocatedat:
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/AEL500/Index.aspx
Document Number Document Title
6-67853-02 StorNextAEL500MiniEssentialsGuide
ContactingQuantum
MoreinformationaboutthisproductisavailableontheServiceandSupportwebsiteat
http://www.quantum.com/ServiceandSupport/Index.aspx.TheServiceandSupportWebsitecontainsa
collectionofinformation,includinganswerstofrequentlyaskedquestions(FAQs).Youcanalsoaccess
software,firmware,anddriversthroughthissite.
Forfurtherassistance,oriftrainingisdesired,contacttheQuantumCustomerSupportCenter:
Region Support Contact
UnitedStates 1-800-284-5101(tollfree)
+1-720-249-5700
EMEA +800-7826-8888(tollfree)
+49-6131-3241-1164
APAC +800-7826-8887(tollfree)
+603-7953-3010
Forworldwidesupport:
http://www.quantum.com/serviceandsupport/index.aspx

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