Quantum Scalar I6000 Release Notes I10.0.3
2015-07-28
: Quantum Quantum-Scalar-I6000-Release-Notes-780330 quantum-scalar-i6000-release-notes-780330 quantum pdf
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Quantum Scalar i6000 Release Notes Product Scalar® i6000, Firmware Version i12.2.2 Firmware Version 710Q.GS11200 Operating Systems (Standalone LMC Client) Microsoft Windows Ubuntu x86/ia64 Red Hat Linux x86/ia64 Supported Web Browsers (Java GUI) Firefox Internet Explorer versions 7 and higher Supported Web Browsers (WebGUI) Firefox Chrome Required Java Runtime Environment (JRE) JRE version 6 and higher Date June 2015 Contents Purpose of This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 New Features and Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Security Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Resolved Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Contacting Quantum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 © 2015 Quantum Corporation. All rights reserved. 6-66883-41 Rev A, June 2015 Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, SuperLoader, Scalar, StorNext, and DXi are registered trademarks of Quantum Corporation, registered in the U.S. and other countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice. Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Purpose of This Release The Scalar i6K i12.2.2 release details bug fixes described in the Resolved Issues section. Visit http://www.quantum.com for additional information about the Scalar i6000 and prior releases. New Features and Enhancements This release contains no new features or enhancements. General Information • The standalone LMC client is not provided by default. Contact Quantum Service for details. • JRE is not required with the standalone LMC client. • If media is encrypted on an IBM drive using Library Managed Encryption (LME), the library will initially report the media as being unencrypted when it is actually encrypted. The encryption status of the media will be properly reported once the media is re-mounted in the drive. • To help maintain system integrity and for marketing purposes, Quantum regularly collects system information through automatic emails. These emails contain configuration and status information only, and do not contain any customer data stored on the system. To disable this function: 1 Log on to your library. 2 Go to Setup > System Setting > Physical Library. 3 In the Send Usage Statistics area, select the Disable radio button. 4 Click OK. • The Web client places a cookie on the user’s computer to provide the last user’s credentials upon login. The cookie only collects the user’s credentials to facilitate login, and does not collect any other user data. 2 Purpose of This Release Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Security Scanners Quantum runs the following Security scanners against the library: • BeyondTrust Retina Network Security Scanner version 5.18.3.2656. • No critical issues were reported Compatibility and Support Encryption Key Management Drive Support HP LTO-4 IBM LTO-4 HP LTO-5 IBM LTO-5 HP LTO-6 IBM LTO-6 Application Managed Encryption Supported Supported Supported Supported Supported Supported Q-EKM Not Supported Requires EKM License Not Supported Requires EKM License Not Supported Requires EKM License SKM Requires EKM License Not Supported Requires EKM License Requires EKM License Requires EKM License Requires EKM License KMIP Key Manager1 Requires EKM License Not Supported Requires EKM License Requires EKM License Requires EKM License Requires EKM License Encryption Option 1 - Only SafeNet and Thales encryption key servers are supported KMIP configurations Security Scanners 3 Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Firmware Compatibility Matrix The following table shows information on drive and auxiliary firmware compatibility with this release of Scalar i6000. This information is current as of this product release. For the most up-to-date information on the latest qualified firmware, please visit: http://www.quantum.com. Release: i12.2.2 Library Firmware: 710Q.GS11200 Library Management Console (LMC) Remote Client: 710G.GH10600 Drive Types Firmware Version2 IBM LTO-1 (SCSI) 5AU1 IBM LTO-1 (FC) 5AU1 IBM LTO-2 (SCSI) A4N0 IBM LTO-2 (FC) A4N0 IBM LTO-3 (FC) 2 Gb 93GM IBM LTO-3 (FC) 4 Gb 93GM IBM LTO-4 (FC) 4 Gb C7QH IBM LTO-5 (FC) 8 Gb E6Q6 IBM LTO-6 (FC) 8 Gb E6R6 HP LTO-3 (FC) 2 Gb L67Z HP LTO-3 (FC) 4 Gb M69Z HP LTO-4 (FC) 4 Gb H64Z HP LTO-5 (FC) 8 Gb I6GZ HP LTO-6 (FC) 8 Gb J55Z 1. For information about installing the LMC remote client, contact Quantum Support. 2. Check with Quantum Support for the latest firmware. 3. Logical serial number addressing (drive spoofing) is not supported. Backup Software Compatibility 4 To view a list of backup software packages that have been tested for interoperability with the Scalar i6000, refer to the Quantum Software Compatibility Guide at http://www.quantum.com/swcompguide.aspx. Compatibility and Support Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Resolved Issues This release of Scalar i6000 firmware resolved the following issues: Change Request Number Service Request Number 56096 3534826 Description Resolution An external application passing a value of 0 will cause internal library communications between the RCU and MCB to fail. Fixed. 56104 After enabling IPv6 and DHCPIPv6 on the library, a reboot would fail to get a DHCP IP address. Fixed. 56007 Using the stateless auto-configuration IPv6 may not allow a connection to the library’s LMC, even with IPv6 enabled. Fixed. Known Issues This release of i6000 i12.2.2 firmware has the following known issues. Change Request Number Service Request Number Description Workaround 42325 If a SafeNet key server(s) in a cluster is not reachable during normal key requests, encryption keys issued by other key servers in the cluster will not automatically replicate to the unreachable server(s) afterwards. Users need to sync the key server cluster manually. 43012 When the library has an issue importing encryption keys, an error message erroneously informs users that there was a communication issue with the key server. Verify that communication to the key server is operational (perform Path Diagnostics). If communication with the key server is not impacted, the issue is that the keys cannot be imported due to being wrapped with a certificate (public key) that does not match the server’s private key. Resolved Issues 5 Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Change Request Number Service Request Number Description Workaround In some instances, during a drive firmware update and associated drive reboot, a diagnostic ticket reporting the drive has been removed may be generated. The drive should come back online after the firmware update is complete and the diagnostic ticket will auto close. If not, follow the directions on the diagnostic ticket to troubleshoot. MICA should only inform of multi-initiator conflicts, not just multi-initiator operation without reservations. If multi-initiator operation without reservations is being reported, you can filter the diagnostic tickets. From the GUI, configure the library to enable diagnostic ticket filtering (Setup > Notifications > Tickets Filter). 53329 EEB attached IBM LTO-5 and LTO-6 drives upgraded to latest drive firmware may come up in the library in passive mode. Reboot each drive individually. If that doesn’t fix the issue, reboot the library. 51994 When a drive sled is added to a partition it may not appear in RES data. Make sure that the robot(s) is enabled and initialized before physically adding the drive to the library. 54091 During a backup, if the drive loses both FC connections, failover will occur but the media will not be moved to home slot. To get the media to return to home slot from Net back Up (NBU): 1 Select Devices > Robot. 2 Right click. 3 Select Change. 4 Browse to select robot device. 5 Click OK. 6 Click OK. 7 Click OK. Media is then put in it’s home slot. 51702 During IVT, data pertaining to the driveside magazines in the right parking module is not included in the report. Make sure that the calibration targets are located in the correct column and row. If calibration targets cannot be in their proper position because of drive location, you can move the drives to different positions in the drive sled. 43149 50514, 50591 6 1647282, 1647440 Known Issues Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Change Request Number Service Request Number Description Workaround 54202 If you disconnect the cable from a control path drive that is connect to a host HBA, the library will lose connectivity to the robot. 1 Update path to robot. 2 run library audit checklabel = barcode. 3 Media will now return to its home slot. 4 Users are now able to run simultaneous backups to both drives without repairing FC connection on Host HBA. 54220 If the control path drive fails over during an import, any media in the picker will not be discovered. 1 Run checkin libvolume search=yes to pickup missing media 2 Then rerun the checkin libvolume search=bulk to import remaining media in I/E. 54580 A Series 3 control module may show the presence of two CMBs even though there is only one. There is no negative effect to library functionality. The second CMB listed is actually the MCB. If the email addresses in the Contact tab of the Notifications dialog and the Email Notifications dialog are the same, an email will ‘bounce’ (ie, undeliverable) and fail to be delivered. Check: Setup > Notifications > System Setup (Email Address field), and Setup > Email Configuration (Sender Address field) 54852 During a change to the internal IP of the library the GUI can hang if you wait too long to respond to dialog prompts. Respond to the dialog prompts in a timely manner. If you do wait too long, reboot the library. 55202 When upgrading from i11.x to i12.x, all ticket suppression filters will not be restored. Restoring a configuration back to i11.3 will also not restore the filters. Before the upgrade, note which filters you have set and then reset them after the upgrade is complete. 55216 In libraries larger than 8 frames, a geo-addressing issue may cause diagnostic tickets related to CMBs and HDCs to be generated in error. Reboot the library. 55492 When upgrading from i11.3 to i12.2.1, the partition is not mapped or listed in the Access Group Configuration. 1 2 3 4 5 6 7 8 54630 Known Issues 3948014 Go to Setup > SNW Wizard. Click Next. Select Host Access radio button. Click Next. Select Host Access Configuration. Click Next. Select Group. Expand Tree. 7 Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Change Request Number 52434 Service Request Number Description 3382082, 3399088 If a open door is detected, the library may report the wrong door as open. Workaround • Check to ensure that all doors are closed properly. • Check the lance (small metal piece in door lock) to see if it is damaged. Repair if possible and close door. 54884 52884 3522766 During a library snapshot, the HDC may go offline. Reboot the library. The following Nessus scan result may be generated: An i6000 library does not use Apache. This is a false positive. Nessus was unable to crash the web server, so this might be a false positive. Documentation The following documents are currently available for the Scalar i6000. 8 Document Number Document Title 6-66879-xx Scalar i6000 User’s Guide 6-66882-xx Scalar i6000 Planning Guide 6-01847-xx Quantum Encryption Key Manager User’s Guide 6-01884-xx Quantum Encryption Key Manager Release Notes 6-66532-xx Scalar Key Manager Quick Start Guide 6-66531-xx Scalar Key Manager User’s Guide 6-66572-xx Scalar Key Manager Safety Information by IBM 6-66535-xx Scalar Key Manager Open Source License Agreement Documentation Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 Contacting Quantum More information about this product is available on the Service and Support website at www.quantum.com/support. The Service and Support Website contains a collection of information, including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site. For further assistance, or if training is desired, contact Quantum: Quantum Technical Assistance Center in the USA: +1 800-284-5101 For additional contact information: www.quantum.com/support To open a Service Request: www.quantum.com/osr For the most updated information on Quantum Global Services, please visit: www.quantum.com/support Contacting Quantum 9 Quantum Scalar i6000 Release Notes 6-66883-41 Rev A June 2015 10 Contacting Quantum
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