Quantum Scalar I6000 Release Notes I10.0.3

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© 2015 Quantum Corporation. All rights reserved. 6-66883-41 Rev A, June 2015

Quantum, the Quantum logo, DLT, DLTtape, the DLTtape logo, SuperLoader, Scalar, StorNext, and DXi are registered

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respective companies. Specifications are subject to change without notice.

Quantum Scalar i6000

Release Notes

Product Scalar® i6000, Firmware Version i12.2.2

Firmware Version 710Q.GS11200

Operating Systems

(Standalone LMC Client)

Microsoft Windows

Ubuntu x86/ia64

Red Hat Linux x86/ia64

Supported Web Browsers

(Java GUI)

Firefox

Internet Explorer versions 7 and higher

Supported Web Browsers

(WebGUI)

Firefox

Chrome

Required Java Runtime

Environment (JRE)

JRE version 6 and higher

Date June 2015

Contents

Purpose of This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

New Features and Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Security Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compatibility and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Resolved Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contacting Quantum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

2 Purpose of This Release

Purpose of This Release

The Scalar i6K i12.2.2 release details bug fixes described in the Resolved Issues

section.

Visit http://www.quantum.com for additional information about the Scalar

i6000 and prior releases.

New Features and Enhancements

This release contains no new features or enhancements.

General Information

• The standalone LMC client is not provided by default. Contact Quantum

Service for details.

• JRE is not required with the standalone LMC client.

• If media is encrypted on an IBM drive using Library Managed Encryption

(LME), the library will initially report the media as being unencrypted when

it is actually encrypted. The encryption status of the media will be properly

reported once the media is re-mounted in the drive.

• To help maintain system integrity and for marketing purposes, Quantum

regularly collects system information through automatic emails. These

emails contain configuration and status information only, and do not

contain any customer data stored on the system. To disable this function:

1Log on to your library.

2Go to Setup > System Setting > Physical Library.

3In the Send Usage Statistics area, select the Disable radio button.

4Click OK.

• The Web client places a cookie on the user’s computer to provide the last

user’s credentials upon login. The cookie only collects the user’s credentials

to facilitate login, and does not collect any other user data.

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

Security Scanners 3

Security Scanners

Quantum runs the following Security scanners against the library:

• BeyondTrust Retina Network Security Scanner version 5.18.3.2656.

• No critical issues were reported

Compatibility and Support

Encryption Key

Management Drive

Support

Encryption Option

HP

LTO-4

IBM

LTO-4

HP

LTO-5

IBM

LTO-5

HP

LTO-6

IBM

LTO-6

Application Managed

Encryption

Supported Supported Supported Supported Supported Supported

Q-EKM Not

Supported

Requires

EKM

License

Not

Supported

Requires

EKM

License

Not

Supported

Requires

EKM

License

SKM Requires

EKM

License

Not

Supported

Requires

EKM

License

Requires

EKM

License

Requires

EKM

License

Requires

EKM

License

KMIP Key Manager1Requires

EKM

License

Not

Supported

Requires

EKM

License

Requires

EKM

License

Requires

EKM

License

Requires

EKM

License

1 - Only SafeNet and Thales encryption key servers are supported KMIP configurations

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

4 Compatibility and Support

Firmware Compatibility

Matrix

The following table shows information on drive and auxiliary firmware

compatibility with this release of Scalar i6000. This information is current as of

this product release. For the most up-to-date information on the latest qualified

firmware, please visit: http://www.quantum.com.

Release: i12.2.2

Library Firmware: 710Q.GS11200

Library Management Console (LMC) Remote Client: 710G.GH10600

Drive Types Firmware Version2

IBM LTO-1 (SCSI) 5AU1

IBM LTO-1 (FC) 5AU1

IBM LTO-2 (SCSI) A4N0

IBM LTO-2 (FC) A4N0

IBM LTO-3 (FC) 2 Gb 93GM

IBM LTO-3 (FC) 4 Gb 93GM

IBM LTO-4 (FC) 4 Gb C7QH

IBM LTO-5 (FC) 8 Gb E6Q6

IBM LTO-6 (FC) 8 Gb E6R6

HP LTO-3 (FC) 2 Gb L67Z

HP LTO-3 (FC) 4 Gb M69Z

HP LTO-4 (FC) 4 Gb H64Z

HP LTO-5 (FC) 8 Gb I6GZ

HP LTO-6 (FC) 8 Gb J55Z

1. For information about installing the LMC remote client, contact Quantum Support.

2. Check with Quantum Support for the latest firmware.

3. Logical serial number addressing (drive spoofing) is not supported.

Backup Software

Compatibility

To view a list of backup software packages that have been tested for

interoperability with the Scalar i6000, refer to the Quantum Software

Compatibility Guide at http://www.quantum.com/swcompguide.aspx.

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

Resolved Issues 5

Resolved Issues

This release of Scalar i6000 firmware resolved the following issues:

Change

Request

Number

Service

Request

Number Description Resolution

56096 3534826 An external application passing a value of

0 will cause internal library

communications between the RCU and

MCB to fail.

Fixed.

56104 After enabling IPv6 and DHCPIPv6 on the

library, a reboot would fail to get a DHCP IP

address.

Fixed.

56007 Using the stateless auto-configuration IPv6

may not allow a connection to the library’s

LMC, even with IPv6 enabled.

Fixed.

Known Issues

This release of i6000 i12.2.2 firmware has the following known issues.

Change

Request

Number

Service

Request

Number

Description Workaround

42325 If a SafeNet key server(s) in a cluster is not

reachable during normal key requests,

encryption keys issued by other key servers

in the cluster will not automatically

replicate to the unreachable server(s)

afterwards.

Users need to sync the key server

cluster manually.

43012 When the library has an issue importing

encryption keys, an error message

erroneously informs users that there was a

communication issue with the key server.

Verify that communication to the key

server is operational (perform Path

Diagnostics).

If communication with the key server

is not impacted, the issue is that the

keys cannot be imported due to

being wrapped with a certificate

(public key) that does not match the

server’s private key.

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

6 Known Issues

43149 In some instances, during a drive firmware

update and associated drive reboot, a

diagnostic ticket reporting the drive has

been removed may be generated.

The drive should come back online

after the firmware update is

complete and the diagnostic ticket

will auto close. If not, follow the

directions on the diagnostic ticket to

troubleshoot.

50514,

50591

1647282,

1647440

MICA should only inform of multi-initiator

conflicts, not just multi-initiator operation

without reservations.

If multi-initiator operation without

reservations is being reported, you

can filter the diagnostic tickets.

From the GUI, configure the library to

enable diagnostic ticket filtering

(Setup > Notifications > Tickets

Filter).

53329 EEB attached IBM LTO-5 and LTO-6 drives

upgraded to latest drive firmware may

come up in the library in passive mode.

Reboot each drive individually. If that

doesn’t fix the issue, reboot the

library.

51994 When a drive sled is added to a partition it

may not appear in RES data.

Make sure that the robot(s) is

enabled and initialized before

physically adding the drive to the

library.

54091 During a backup, if the drive loses both FC

connections, failover will occur but the

media will not be moved to home slot.

To get the media to return to home

slot from Net back Up (NBU):

1Select Devices > Robot.

2Right click.

3Select Change.

4Browse to select robot device.

5Click OK.

6Click OK.

7Click OK. Media is then put in it’s

home slot.

51702 During IVT, data pertaining to the drive-

side magazines in the right parking

module is not included in the report.

Make sure that the calibration targets

are located in the correct column and

row.

If calibration targets cannot be in

their proper position because of drive

location, you can move the drives to

different positions in the drive sled.

Change

Request

Number

Service

Request

Number

Description Workaround

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

Known Issues 7

54202 If you disconnect the cable from a control

path drive that is connect to a host HBA,

the library will lose connectivity to the

robot.

1Update path to robot.

2run library audit

checklabel = barcode.

3Media will now return to its home

slot.

4Users are now able to run

simultaneous backups to both

drives without repairing FC

connection on Host HBA.

54220 If the control path drive fails over during

an import, any media in the picker will not

be discovered.

1Run checkin libvolume search=yes

to pickup missing media

2Then rerun the checkin libvolume

search=bulk to import remaining

media in I/E.

54580 A Series 3 control module may show the

presence of two CMBs even though there

is only one.

There is no negative effect to library

functionality. The second CMB listed

is actually the MCB.

54630 3948014 If the email addresses in the Contact tab

of the Notifications dialog and the Email

Notifications dialog are the same, an

email will ‘bounce’ (ie, undeliverable) and

fail to be delivered.

Check:

Setup > Notifications > System

Setup (Email Address field), and

Setup > Email Configuration

(Sender Address field)

54852 During a change to the internal IP of the

library the GUI can hang if you wait too

long to respond to dialog prompts.

Respond to the dialog prompts in a

timely manner. If you do wait too

long, reboot the library.

55202 When upgrading from i11.x to i12.x, all

ticket suppression filters will not be

restored. Restoring a configuration back to

i11.3 will also not restore the filters.

Before the upgrade, note which

filters you have set and then reset

them after the upgrade is complete.

55216 In libraries larger than 8 frames,

a geo-addressing issue may cause

diagnostic tickets related to CMBs and

HDCs to be generated in error.

Reboot the library.

55492 When upgrading from i11.3 to i12.2.1, the

partition is not mapped or listed in the

Access Group Configuration.

1Go to Setup > SNW Wizard.

2Click Next.

3Select Host Access radio button.

4Click Next.

5Select Host Access Configuration.

6Click Next.

7Select Group.

8Expand Tree.

Change

Request

Number

Service

Request

Number

Description Workaround

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

8 Documentation

Documentation

The following documents are currently available for the Scalar i6000.

Document Number Document Title

6-66879-xx Scalar i6000 User’s Guide

6-66882-xx Scalar i6000 Planning Guide

6-01847-xx Quantum Encryption Key Manager User’s Guide

6-01884-xx Quantum Encryption Key Manager Release Notes

6-66532-xx Scalar Key Manager Quick Start Guide

6-66531-xx Scalar Key Manager User’s Guide

6-66572-xx Scalar Key Manager Safety Information by IBM

6-66535-xx Scalar Key Manager Open Source License

Agreement

52434 3382082,

3399088

If a open door is detected, the library may

report the wrong door as open.

• Check to ensure that all doors are

closed properly.

• Check the lance (small metal piece

in door lock) to see if it is

damaged. Repair if possible and

close door.

54884 3522766 During a library snapshot, the HDC may go

offline.

Reboot the library.

52884 The following Nessus scan result may be

generated:

Nessus was unable to crash the web

server, so this might be a false positive.

An i6000 library does not use

Apache. This is a false positive.

Change

Request

Number

Service

Request

Number

Description Workaround

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

Contacting Quantum 9

Contacting Quantum

More information about this product is available on the Service and Support

website at www.quantum.com/support. The Service and Support Website

contains a collection of information, including answers to frequently asked

questions (FAQs). You can also access software, firmware, and drivers through

this site.

For further assistance, or if training is desired, contact Quantum:

Quantum Technical Assistance

Center in the USA:

+1 800-284-5101

For additional contact information: www.quantum.com/support

To open a Service Request: www.quantum.com/osr

For the most updated information on Quantum Global Services, please visit:

www.quantum.com/support

Quantum Scalar i6000 Release Notes

6-66883-41 Rev A

June 2015

10 Contacting Quantum