Users Manual
RV-QUADCOMM-700N User’s Manual Please read this manual before operating this product. After you finish reading this manual, store it in a safe place for future reference. TABLE OF CONTENTS 1. GENERAL ................................................................................................... 1 1.1. NOTICE .............................................................................................................................................................................................1 1.2. SAFETY PRECAUTIONS ...................................................................................................................................................................2 1.3. VERSION HISTORY..........................................................................................................................................................................3 1.3.1. Manual Version History List.......................................................................................................................................3 1.3.2. Firmware Version History List...................................................................................................................................3 1.3.3. WEB GUI Version History List ...................................................................................................................................3 1.4 GLOSSARY .........................................................................................................................................................................................4 2. INTRODUCTION ....................................................................................... 5 2.1. RV-QUADCOMM.......................................................................................................................................................................5 2.2 KEY FEATURES................................................................................................................................................................................6 2.3 COMPONENTS ..................................................................................................................................................................................7 2.3.1. QUADCOMM-MU (Main Unit) ..................................................................................................................................7 2.3.2. QUADCOMM-700N.........................................................................................................................................................7 2.4. DESCRIPTION ...................................................................................................................................................................................8 2.4.1. MU and full RF Cards ....................................................................................................................................................8 2.4.2. Internal Configuration...................................................................................................................................................9 2.4.3. Block Diagram................................................................................................................................................................ 10 3. MECHANICAL INSTALLATION.............................................................11 3.1. MOUNTING................................................................................................................................................................................... 11 3.1.1. 19inch cabinet rack ..................................................................................................................................................... 11 3.1.2. Wall Mount Bracket (Option) ................................................................................................................................. 13 3.2. RF CARD INSTALLATION ............................................................................................................................................................ 15 4. CABLE INSTALLATION ..........................................................................16 4.1. CABLE CONNECTION ................................................................................................................................................................... 16 4.2. INTERCONNECTION CABLING .................................................................................................................................................... 16 4.3. POWER ON ................................................................................................................................................................................... 17 4.4. GROUNDING ................................................................................................................................................................................. 17 5. GUI OPERATION.....................................................................................17 5.1. GUI OPERATION FLOW CHART ................................................................................................................................................ 18 5.2. INITIAL NETWORK SETUP .......................................................................................................................................................... 19 5.3. GUI LOG IN .................................................................................................................................................................................. 20 RV-QUADCOMM USER MANUAL V1.0.00 Tech Support: 1-888-317-8766 5.4. GUI NETWORK SETUP ............................................................................................................................................................... 21 5.4.1. Time Setting .................................................................................................................................................................... 21 5.4.2. System Information ..................................................................................................................................................... 21 5.4.3. Ethernet setting............................................................................................................................................................. 22 5.5. GUI SYSTEM CONTROL.............................................................................................................................................................. 23 5.5.1. Lock Select ....................................................................................................................................................................... 23 5.6. GUI SYSTEM CONTROL FOR EACH BAND .............................................................................................................................. 24 5.6.1. QUADCOMM-700N (700M Band) ........................................................................................................................ 24 5.7. GUI STATUS............................................................................................................................................................................... 28 5.8.1. Initial Network Setup ................................................................................................................................................. 29 - Windows XP.............................................................................................................................................................................. 29 - Windows Vista......................................................................................................................................................................... 30 5.8.2. GUI Control Functions................................................................................................................................................ 32 6. TROUBLESHOOTING .............................................................................35 6.1. LED ALARM ................................................................................................................................................................................. 35 6.2. GUI ALARM ................................................................................................................................................................................. 36 6.3. COMMUNICATION ALARM ........................................................................................................................................................ 37 7. SPECIFICATIONS.....................................................................................41 7.1. RF CHARACTERISTICS............................................................................................................................................................... 41 7.1.1. QUADCOMM-700N (700M Band) ........................................................................................................................ 41 7.2. MECHANICAL SPECIFICATION ................................................................................................................................................... 42 7.3. ENVIRONMENTAL SPECIFICATION ............................................................................................................................................ 42 7.4. ELECTRONICAL SPECIFICATION .................................................................................................................................................. 43 8. APPENDIX ...............................................................................................43 8.1. RV-QUADCOMM CHANNEL ...................................................................................................................................................... 43 8.2. WARRANTY .................................................................................................................................................................................. 44 8.3. RETURN MATERIAL AUTHORIZATION (RMA) PROCEDURE ................................................................................................ 45 RV-QUADCOMM USER MANUAL V1.0.00 Tech Support: 1-888-317-8766 1. General 1.1. Notice Trademark R-tron is a registered trademark of R-tron Inc. Other products and company names mentioned here in this manual might be trademarks or trade names of their respective owners. Copyright Copyright © R-tron Inc. 2000-2011 All Rights Reserved Any reproduction, distribution, or revisions of any or all portions of this manual is prohibited without written permission from R-tron Inc. Notice This document describes the specifications, installation, and operation of the RV-QUADCOMM repeater. Hardware and software mentioned in this document are subject to continuous development and improvement. Consequently, there may be minor discrepancies between the information in the document, performance, and design of the product. Specifications, dimensions, and other statements mentioned in this document are subject to change without notice. Questions or Comments Address: R-tron America Inc. 6402 College Boulevard, Overland Park, KS 66211 Phone: +1-913-344-9977, 1-888-317-8766 Fax: +1-913-344-9988 E-mail: info@r-tronamerica.com Website: www.rtronamerica.com RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 1.2. Safety Precautions Opening the RV-QUADCOMM equipment could result in electric shock and may cause severe injury. Connect the equipment frame ground to the building ground. Operating the RV-QUADCOMM with antennas in very close proximity facing each other could lead to severe damage to the repeater. RF EXPOSURE INFORMATION A minimum separation distance of 7.9 inches (20cm) must be maintained between the user and the external antenna of the repeater to satisfy FCC RF exposure requirements. For more information about RF exposure, please visit the FCC website at www.fcc.gov This equipment is for indoor use only and enables the communication wiring to communicate inside the building only. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 1.3. Version History 1.3.1. Manual Version History List Revision History Approval Ver. Issue Ver. V1.0.00 V1.0.00 Date Item/Description 2011-09-24 First draft issued Reason 1.3.2. Firmware Version History List Revision History Approval Ver. Issue Ver. V1.0.00 V1.0.00 Date Item/Description 2011-09-24 First draft issued Reason 1.3.3. WEB GUI Version History List Revision History Approval Ver. Issue Ver. V1.0.00 V1.0.00 Date Item/Description 2011-09-24 First draft issued RV-QUADCOMM USER’S MANUAL V1.0.00 Reason Tech Support: 1-888-317-8766 1.4 Glossary The following is a list of abbreviations and terms used in this manual. Abbreviation Definition AC Alternating Current ANT Antenna ATT Attenuator / Attenuation CDMA Code Division Multiple Access DC Direct Current DL Downlink HPA High Power Amplifier GUI Graphic User Interface LED Light Emitting Diode MCU Main Control Uint PLL Phase-locked loop PSU Power Supply Unit RF Radio Frequency RSSI Received Signal Strength Indication SNMP Simple Network Management Protocol TEMP Temperature UL Uplink VSWR Voltage Standing Wave Ratio AGC (Automatic Gain Control) AGC prevents the repeater from exceeding its maximum output power by reducing the gain automatically. AGC is used to adjust the gain to an appropriate level for a range of input signal levels. ASD (Automatic Shutdown) ASD protects the repeater from oscillation or excessive input signal and eliminates any degradation to the network. ICS (Interference Cancellation System) ICS is an improvement solution for wireless network service quality. Unlike a normal RF repeater, ICS cancels interference brought on by oscillation and other issues, greatly improving performance. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 2. Introduction 2.1. RV-QUADCOMM RV-QUADCOMM is used to fill out areas in RV-QUADCOMM systems, such as base station fringe areas, business and industrial building, etc. RV-QUADCOMM receives signals from a base station, amplifies and retransmits the signals to the mobile stations. RV-Quadcomm also receives, amplifies and retransmits signals in the opposite direction. Both directions are served simultaneously with the following features: RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 2.2 Key Features ◈ Flexible band configuration - Hot Swappable modular units - Can service up to 100k square feet ◈ Powerful Features - ICS on board (Interference cancellation Function) - Isolation and Oscillation Check - Auto Gain Control - Auto Shutdown - built in Spectrum Analyzer ◈ Composition (Main Unit and Four RF Cards by service band) - Quadcomm-700N (700M band) for LTE Service - Quadcomm-800 (Cellular band) for EVDO/CDMA2000 Service (LTE capable via firmware update) - Quadcomm-1900 (PCS band) for EVDO/CDMA2000 Service - Quadcomm-2100 (AWS band) for EVDO/CDMA2000 Service (LTE capable via firmware upgrade) - Main Unit provides for multiple repeater modules (up to four) using a single antenna port and/or multiple antenna ports. ◈ Design (Each RF Card is channel selectable) - Provides capability to select almost any channel combination within a service band via digital signal processing. - Digital signal processing allows for High quality, out of band rejection and high performance ◈ User friendly Web GUI control and monitor. - Remote monitoring and control through the Web GUI Interface - Reports the status of connection as a function of SNMP regularly and reports an alarm if the event occurred. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 2.3 Components RV-Quadcomm consists of MU (Main unit) and RF Cards. MU can combine up to 4 RF Cards which are Quadcomm 700N (LTE service band), 800 (Cellular band), 1900 (PCS band), and 2100 (AWS band). Items are as follows; 2.3.1. QUADCOMM-MU (Main Unit) MU package Index Items Q’ty MU AC Cable LAN Cable Bolt Quick Manual User’s Manual CD 2.3.2. QUADCOMM-700N RF Card package RV-QUADCOMM USER’S MANUAL V1.0.00 Index Items Q’ty RF Card RF Cable DATA Cable Tech Support: 1-888-317-8766 2.4. Description 2.4.1. MU and full RF Cards RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 2.4.2. Internal Configuration ▷ Main Unit ▷ RF Card(700M) HPA RFU Right Side RV-QUADCOMM USER’S MANUAL V1.0.00 Dulplexer Left Side Tech Support: 1-888-317-8766 2.4.3. Block Diagram The following diagram explains how the RV-QUADCOMM serves signals. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 10 3. Mechanical Installation 3.1. Mounting 3.1.1. 19inch cabinet rack 19” Rack for RV-Quadcomm Step1 Attach the two guide rails to the vertical mounting rail of 19” rack. Step2 (please use the guide rails from the supplier of the 19” rack.) Make sure the guide rails Step3 RV-QUADCOMM USER’S MANUAL V1.0.00 are level and secure. Tech Support: 1-888-317-8766 11 Attach the provided six cage nuts to te rear of the vertical mounting rail of the 19” rack. Step4 (Six screws and cage nuts are included in the Quadcomm MU package.) Slide the Quadcomm empty MU on the guide rails. Step5 Verify the Quadcomm MU is stable and secure. Step6 Tighten the Quadcomm MU with provided screws. Step7 RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 12 Fasten 6 points where cage nuts are Choose wall structure that will attached. Step8 3.1.2. Wall Mount Bracket (Option) support the combined weight of all Quadcomm components. Drill 4 Step 1 bracket mount holes. ※ The full QUADCOMM system weight is over 150 lbs so the wall must be able to sustain 200 lbs. Insert the case into wall mount. Continue to support the case until completing step Step 2 RV-QUADCOMM USER’S MANUAL V1.0.00 3. Tech Support: 1-888-317-8766 13 Attach pins both sides. Step 3 Secure the shelf in the wall mount with 6 screws Step 4 Attach modem bracket (optional) Step 5 RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 14 3.2. RF Card Installation Step 1 : Inspect the guide rails on the top and bottom of the Quadcomm MU Step1 Insert each RF Card through rails the guide into the Quadcomm MU. Step2 After inserting the RF Card, fasten the bolts with a phillips screwdriver. Install the other RF Step3 Card in manner. used the Cover module same unareas with blank (optional). RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 15 4. Cable Installation 4.1. Cable Connection Step 1 : Connect a cable from the donor antenna to the Donor Antenna Port. Step 2 : Connect a cable from a repeater’s service antenna to the Server Antenna Port. 4.2. Interconnection Cabling Step 1 : Tighten RF cables to SMA connector with a thin 8mm wrench. ① Connect short RF cable to server side ② Connect long RF cable to donor side Step 2 : Tighten the other side to N-type connector with a 20mm wrench. ③ Short RF cable to server side ④ Long RF cable to donor side Step 3 : Connect the data cable ⑤. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 16 4.3. Power On Step 1 : Connect the power cord to the MU. Step 2 : Plug the power cord into a wall outlet. Step 3 : Turn the red power button on Step 4 : Check if the green LED at the Top turns on. 4.4. Grounding Step 1 : A rod on the left side is intended for a building ground. Step 2 : Connect the ground cable to the rod. 5. GUI Operation RV-QUADCOMM operates on a customer provided PC based platform with the following system requirements: • Windows® XP or Windows® Vista, Windows® 7 • Internet Explorer 6.0(Recommended) or higher • 128 MB RAM or higher • Pentium Ⅲ processor or higher • RJ-45 jack required RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 17 5.1. GUI Operation Flow chart [1] Internet Network Setup [2] GUI Log-in Setting in order to acquire RV-Quadcomm Web GUI Log in. the IP address automatically. [3] GUI Network Setup 1. Time Setting Automatically set to your PC time. 2. System Information Input Input Cascade Code and 3. Ethernet Setting IP address and SNMP IP Input. Location Information. [4] GUI System Control The user can control the repeater locally using the built-in WEB GUI. 1. Lock Select Only checked bands will report to the server. 4.A. AGC control AGC automatically assigns gain. 2. Band Select Click the band for Web GUI control. 4.B. Manual Control Gain value setting by User. 3. Channel Select Select channel band 4.C. Easy Max Setup System will be set automatically without manual operation. [5] GUI Status Check You can see system, operating, and alarm information on Status page. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 18 5.2. Initial Network Setup In order to acquire the IP address automatically, follow the steps: Windows 7 (For Windows XP and Windows Vista see 5.8. Reference) Step 1: Click the Start button and select Control Panel. Step 3: Click Network and Sharing Center. Step 5: Click Properties and a caution pop-up window will appear. Click OK. RV-QUADCOMM USER’S MANUAL V1.0.00 Step 2: Click Network and Internet Step 4: Click View status of Local Area Connection. Step 6: Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Tech Support: 1-888-317-8766 19 Step 7: Check Obtain an IP address automatically and click OK. Step 8: Close all windows. 5.3. GUI Log in Open your Web browser and type “192.168.0.1” into the URL address box. Enter a User ID and password Type “operator” for the ID and “1234” for the password. Click OK. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 20 5.4. GUI Network Setup The network page allows you to set up system information, configure Ethernet perimeters, and set time. 5.4.1. Time Setting The time will automatically set to your PC time when you click the Set Time. 5.4.2. System Information Cascade Code: Type the pre-assigned code. Location Information: Enter the latitude and longitude of the location otherwise you cannot access the system setup. You can input values either in Decimal Degrees or Degrees-MinutesSeconds. [Example] (‘N/S’ | ’E/W’) ddd.dddddd: (Latitude: N 39.006957 Longitude: W 94.532306) RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 21 5.4.3. Ethernet setting Ethernet and SNMP IP address are automatically updated every 5 seconds. When you select AUTO, the assigned IP address will appear. Select STATIC to enter and IP address manually. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 22 5.5. GUI System Control The user can control the repeater locally using the built-in WEB GUI. 5.5.1. Lock Select Lock allows you to select alarm reporting via SNMP for each band. - No Lock checked: Reporting will not be made to the server. - Lock Checked: Only lock checked bands will report to the server. When you don’t use full bands, leave the band you are not using unchecked. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 23 5.6. GUI System Control for Each Band 5.6.1. QUADCOMM-700N (700M Band) 1. Band select Select the repeater band. 2. Channel select Select channel band for the donor cell site and click Apply. 3. DL and UL Path Control Turn off the DL and UL path controls when setting Gain. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 24 4. A. Auto Gain Control Setting Step 1. AGC must be turned on. AGC automatically assigns gain in accordance with AGC level. Use AGC level to increase or decrease gain. (Gain Offset is a gain differential between DL output gain and UL output gain.) Ex> AGC Level 30dBm, Gain Offset -3dB → DL Output +30dBm, UL output +27dBm AGC Level 30dBm, Gain Offset +1dB → DL Output +30dBm, UL output +31dBm (700M, PCS, AWS : 30dBm / CELLUAR : 25dBm) Step 2. Turn on the DL and UL path controls RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 25 4.B. Manual Gain Setting When you want to set gain value not using Auto Gain control refer to the following; Step 1. For manual gain control AGC must be turned off (700M, 1900M, 2100M : 30dBm / 800M : 25dBm) Step 2. The user can select any gain value as long as it does not over-drive the amplifier or exceed isolation requirements. Gain is automatically limited where conditions do not permit high gain. Select the DL and UL Gain values. Turn on the DL and UL path controls Result 1 DL and UL gain are fixed and the output power depends on the input power Result 2 Maximum DL Output Power 30dBm If the DL Input Power >= -57dBm and the isolation value is ≥max gain+15dB RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 26 4.C. Easy Max Setup You can configure the system automatically without manual operation. Step 1. Easy Max Setup function will automatically run with one click of Execute button. Step 2. With Execute button clicked, Output Power will be set by AGC level automatically. Easy Max Setup will end with UL and DL Path, ICS Mode, AGC Mode and ASD Mode turned On. Result 1 DL and UL gain are fixed and the output power depends on the input power Result 2 Maximum DL Output Power 30dBm If the DL Input Power >= -57dBm and the isolation value is ≥max gain+15dB RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 27 5.7. GUI STATUS The status page displays system, operating, and alarm information. When you set any value on the Control page the change will be reflected on Status page. - Alarms If an alarm occurs, the alarm LED on the repeater will turn on. Alarms shown on the status page will have orange (alarm) or green (normal) background depending on the condition. Details for alarm events are displayed on the Alarm History page. For corrective action please refer to the troubleshooting section. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 28 5.8. Reference 5.8.1. Initial Network Setup - Windows XP Step 1 : Click the Start button and select My Network Places. Step 2 : Click View network connections Step 3 : Right-click Local Area Connection to see Step 4 : Select Internet Protocol (TCP/IP) and a shortcut menu and click Properties click Properties Step Check Obtain an IP address Step 6 : Close all windows. automatically and click OK RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 29 - Windows Vista Step 1 : Click the Start button and select Control Step 2 : Click Network and Internet. Panel Step 3 : Click Network and Sharing Center. Step 4 : Click View status of Local Area Connection. Step 5 : Click Properties and a caution pop-up Step 6 : Select Internet Protocol Version 4 window will appear. Click OK (TCP/IPv4) and click Properties. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 30 Step Check Obtain an IP address automatically and click OK. RV-QUADCOMM USER’S MANUAL V1.0.00 Step 8 : Close all windows Tech Support: 1-888-317-8766 31 5.8.2. GUI Control Functions 5.8.2.1. System Function 1. Easy Max Setup : Allows for automatic system setup without manual operation. (DL/UL Path Off => Min Gain setting => DL/UL Path, ICS, AGC, ASD On) 2. Factory Set : Resets values on the Control page to the factory value. (DL/UL Path Off => Min Gain setting => DL/UL Path, AGC Off / ICS, ALC, ASD On) 3. System Reset : Rests the system without changing user settings. Execute this function after a firmware download or when you suspect system errors. 4. Spectrum Analyzer : A virtual spectrum analyzer is provided for your continence. 5. Alarm Mask : De-select alarms that you don’t want. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 32 5.8.2.2. AGC and ASD Function AGC (Automatic Gain Control) : AGC feature prevents the repeater from exceeding its maximum output power by reducing the gain automatically. AGC is used to adjust the gain to an appropriate level for a range of input signal levels. ASD (Automatic Shut Down ) : ASD protects the repeater from oscillation or excessive input signal and eliminates any degradation to the network. There are three parameters: ASD Level, ASD Time, and ASD Iteration. If the output power reaches higher than the “ASD LEVEL”, the repeater will shut down for “ASD TIME” seconds and then turn the amp back on to measure output power. If shut down repeats “Iteration” times, the repeater will shut down permanently.[applied at the Quadcomm-800] Select AGC On and enter a value equal to or less than 30dBm, click APPLY and ON. For a repeater with 25dBm maximum output power, 90dB maximum gain/25dB gain Control range, Æ If the input signal is -65dBm and AGC level is 15dBm, the gain will be 80dB. * To apply this for each Band refer to Automatic Gain Control Setting following section of 5.6. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 33 ASD is set On. (700N, PCS, AWS) (CELLULAR) Only Admin can control ASD Mode and ASD Level. Type the desired value for the ASD Level and then Click APPLY and ON. For a repeater with 30dBm Maximum Output Power, 97dB Maximum Gain/ 30dB gain control range, assuming ASD Level: 33dBm, ASD Time, ASD Count are already fixed at 3 seconds, 10 times. If the composite output power is 33dBm(ASD Level) and higher, the repeater will shutdown for 3 seconds (ASD Time). If the shutdown occurs 10 times (ASD Count), the 11th shutdown will be permanent. After shutdown the repeater runs Easy setup automatically. Finally, following multiple shutdown events, isolation check function executes. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 34 6. Troubleshooting Before contacting your service center, please make sure you refer to the following guide. If the RVQUADCOMM does not work normally after completing the following troubleshooting tips, please contact your local dealer or service center. 6.1. LED Alarm Problem Check Point POR LED is red Solution Power supply out of range - Confirm AC 85-264V common use power and power cable. TD LED is red Tamper detected - Check the status of the RF Card equipment. BTF LED is red Built-in test failure - Check which alarm occurred by the WEB GUI Alarm Status. - UL Out-of-band emissions, DL Spurious emissions, DL Interferer power exceeded, DL Low isolation, Over temperature. RMF LED is red Critical Replaceable module failure - select RF Card’s alarm LED is red - reset RF Card’s power - RF Card’s alarm LED is still red, Contact Technical Support OSC LED is red Oscillation detected - Check Donor/Server ant. Isolation. Reduce gain and/or increase antenna isolation. SD LED is red Shutdown - Check the S/D reason using WEB GUI. - If the DL and UL Path controls are Off, turn it back On. - If Overpower S/D occurred reduce manual gain value or AGC level. DCF LED is orange Donor Circuit failure - DL Donor Power too high - After checking the DL input Power, adjust the location of the Minor antenna or install the external Atten antenna to be the permitted range if it is over the permitted level. DCF LED is orange Donor Circuit failure - DL Donor Power too high - After checking the DL input Power, adjust the location of the antenna or install the external Atten antenna to be the permitted range if it is over the permitted level RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 35 Check Point DPL LED is orange Solution Donor power too low - DL Donor Power too low - If the DL input Power is too low, adjust the location and/or azimuth of the antenna. CCF LED is orange Coverage Circuit failure - UL Power at coverage high, DL VSWR Problem - If the DPL LED is normal but the CCF LED is in alarm, check mobile device for excessive TX power level. RE LED is orange Reset engaged - Reset alarm - Do not control the Repeater during reset. AGC LED is orange AGC active - AGC On - It means that AGC is On and operating. 6.2. GUI Alarm Problem General Check Point Solution Tamper detected Install the RF Card and set the Lock using the WEB GUI. Power supply - Check if the input power is AC85-264V and if it is normal, out of range Contact Technical Support. Communication Check the status of the Data Cable connection. failure If communication failure occurred at every connected RF Card, Reset the MCU. If communication failure occurred at a particular RF Card, Reset RF Card. Field replaceable If the same alarm occurs after resetting the RF Card, request module failure technical support. Reset alarm Do not control anything during the reset. Manual This may be caused when any of DL and UL path controls shutdown alarm are off by Manual gain setting. Heartbeat Check the connection of the Remote NMS Cable. Check the interval of Heartbeat on the WEB GUI. Oscillation detected Uplink Check Donor/Server antenna Isolation value. If the gain value is lower than repeater gain +15dB, adjust the antenna location and or reduce gain. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 36 Problem Check Point Solution Power at coverage port too If the UL Input Power is too high, suspect excessive high mobile TX power. Determine root cause of high mobile TX power. Synthesizer failure If the same alarm occurs after resetting the RF Card, request technical support. Uplink Hardware failure If the same alarm occurs after resetting the RF Card, request technical support. Software failure If the same alarm is occurs after resetting the RF Card, request technical support. Out-of-band emissions out This may be caused by inter-modulation when other of spec signal is too high. You can solve this problem by adjusting antenna location. Donor Power too high/low Check the DL Input Power, need to adjust the antenna location, azimuth or install attenuator. Low isolation Check Donor/Server antenna Isolation value. If the Gain value is lower than repeater gain +15dB, adjust the antenna location and/or use less repeater gain. Synthesizer failure If the same alarm occurs after resetting the RF Card, request technical support. Downlink Hardware failure If the same alarm occurs after resetting the RF Card, request technical support. Software failure If the same alarm occurs after resetting the RF Card, request technical support. Spurious emissions out of Check for high VSWR and/or RF interference. spec. Interferer power exceeded This may be caused by inter-modulation when other signal is too high. You can solve this problem by adjusting antenna location. 6.3. Communication Alarm Problem 1 WEB GUI display error Check Point 1. WEB GUI failure 2. Failure to restore WEB GUI display error by Refresh (F5) RV-QUADCOMM USER’S MANUAL V1.0.00 Solution Execute Ctrl + F5 and verify WEB GUI display restore Tech Support: 1-888-317-8766 37 Problem 2 Solution Cannot 1. Click My Network Places → 2.. Right-click on the Local Area communicate View network connections. Right- Connection and then click Disable. After with click on the Wireless Network clicking Disable, click Enable again. the repeater. Connection and then click Disable. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 38 Problem. 2 Solution Cannot 3. Double click the Local Area 4. Open the Internet Browser and then communicate Connection and then click Support select Tools → Internet Options. Click with tab → Repair. Delete Files button in the Temporary the repeater. RV-QUADCOMM USER’S MANUAL V1.0.00 Internet files section. Tech Support: 1-888-317-8766 39 Problem. 2 Solution Cannot 5. Click Start and select Run. communicate Type "ping 192.168.0.1-t" and click OK. with the repeater. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 40 7. Specifications 7.1. RF Characteristics 7.1.1. QUADCOMM-700N (700M Band) 700M Parameter Frequency Range TX(Down-Link) RX(Up-Link) 728.5 - 733.5MHz (A) 698.5 - 703.5MHz (A) 734.5 - 739.5MHz (B) 704.5 - 709.5MHz (B) 746 - 756 MHz (C) 777 - 787 MHz (C) Band Select A, B, C block Channel Select Max assumes 1x10 MHz or 2x5 MHz channels Service LTE Service Max. Composite Input Power -27dBm -27dBm Composite Output Power Range 30 dBm 30 dBm Gain Range 57 - 87 dB 57 - 87 dB Gain Offset AGC recommend -2dB Range 30 dB Gain Ripple Noise Figure 1 dB peak to peak RF Card Only ≤ 5 dB ≤ 5 dB System ≤ 7 dB ≤ 7 dB 8%-12.5% 12.5%-17.5% EVM Operation at 15dB Coupling 8% 12.50% Minimum Stability 10dB Coupling 12.50% 14.50% 5dB Coupling 17.50% 17.50% Point (EVM) Cancellation Window 1 μsec Cancellation Depth Isolation +5dB Roll-off 50 dBc at ± 1 MHz Spurious Emission FCC rule Return Loss > 15dB Propagation Delay < 6 μs Impedance 50Ω RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 41 7.2. Mechanical Specification Parameter Specifications RF connectors N-female x 2 Dimensions (W x H x D) Weight Remark 19 * 10.47 * 17.72 Inch WxDxH 482.6 * 265.9 * 450 mm 134.3 lb / 60.9 Kg max 7.3. Environmental Specification Parameter Specifications Cooling Convection Working Temperature -10˚C~50˚C (14˚F~122˚F) Splash, Dust IP -40 Humidity 20%~90%RH RV-QUADCOMM USER’S MANUAL V1.0.00 Remark Indoor enclosure Tech Support: 1-888-317-8766 42 7.4. Electronical Specification Parameter Voltage AC 85-264V Current +24V/27A (600W) Frequency 8. Specification 50/60 (47-63) Appendix 8.1. RV-Quadcomm Channel RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 43 8.2. Warranty LIMITED WARRANTY This product, as supplied and distributed by R-tron, in the original carton, is warranted by R-tron against manufacturing defects in materials and workmanship for a limited warranty period of: Five (5) Year Parts and Labor This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. R-tron will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of R-tron and must be returned to R-tron. Replacement parts and products assume the remaining original warranty. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by R-tron which damage this product or result in service problems; or incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instruction. R-tron does not warrant uninterrupted or error-free operation of the product. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON R-tron. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 44 8.3. Return Material Authorization (RMA) Procedure The return and exchange of products are not allowed without prior approval from R-tron America, Inc. Please follow the exchange procedure below. 1. Call Tech Support for troubleshooting. 2. If the device has hardware problem, R-tron will replace it if it is within warranty. A RMA number will be issued for the return. 3. R-tron will ship the replacement and a return label will be provided. 4. The customer must return the product using the original packaging, including accessories. RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766 45
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