REACH Tech REACH-9788 3G SMARTPHONE User Manual
REACH Tech (Xiamen) Co., Ltd. 3G SMARTPHONE Users Manual
Contents
- 1. User Manual
- 2. Users Manual
Users Manual
9788
User Manual
Power key
Back
Side volume key
Touch screen
Headphone jack
Front camera
Back camera
Speaker
Home
Menu
Charger/micro USB port
connector
1Your Phone
Home screen
You may activate functions of this device by
operations on the touch screen. There are five
main screens, which could be switched by sliding
to the left or the right. Tap in any interface to
go back to the main screen. Tap an application icon
on the main screen to start that application. Tap
[Apps Panel ] to find all applications.
Your phone’s home screen consists of the following
areas:
Status Bar
Application icons
Shortcut icons
Apps Panel
2
Keys
Learn about the main keys:
Key Definition Function
Power key -Press to turn on/off the screen
display.
-Press and hold to access the
Phone options, choose Normal/
Silent/Vibration, Airplane mode,
Power off or Mobile Data.
Home key -Return to the home screen.
-Press and hold to open the list
of recent applications.
Back key -Back to the previous screen or
exit.
-Hide the onscreen keyboard
while it’s opened.
Menu key -Open options menu available
on the current screen.
-Hide the onscreen options
menu while it's opened.
Key Definition Function
Volume
key
-Volume up/down.
-Press to turn to silent mode
while there is a call.
Shortcuts
Learn about the shortcuts:
Icons Definition Function
Message Quick access to message.
Dial Quick access to dial phone.
Contacts Quick access to phonebook.
Browser Quick access to browser.
Apps Panel Tap to into the applications
screen.
Your Phone
3
Notification Panel
When you get a new notification, you can open the
Notifications panel to see what event notification
or new information you have received. The
Notifications panel lets you quickly switch between
recently-opened apps.
To open the Notifications panel, press and hold the
status bar, then slide your finger downward.
If you have several notifications, you can scroll
down the screen to see them all.
Status Icon
Learn about the status icons on the screen.
Icons Function
Your phone will not ring when
receiving a call.
Your phone will vibrate when receiving
a call.
Flight mode activated.
Icons Function
Your phone is connected to network.
The more bars are shown the better
the reception is.
Call in progress.
Call on hold.
Speakerphone activated.
You have a missed call.
New SMS or MMS.
New Email.
WLAN is activated.
The bars indicate the battery level.
Connected to PC.
Bluetooth is activated.
The alarm clock is activated.
Your Phone
4
Icons Function
The headset is plugged into the phone.
Error occurred or caution required.
Your Phone
5Table of contents
Table of contents
Getting started-----------------------------------6
Charge & Insert a Memory Card --------------------6
Assembling and Charge---------------------------------6
Insert a Micro SD card ---------------------------------8
Insert a memory card-----------------------------------8
Personalize your phone---------------------------------9
Basic function-----------------------------------11
Calls------------------------------------------------------11
Messaging------------------------------------------------12
Email------------------------------------------------------12
Multimedia---------------------------------------14
Camera--------------------------------------------------14
Music-----------------------------------------------------15
FM Player-------------------------------------------------16
Search and Web--------------------------------17
Search settings------------------------------------------17
Web browser-------------------------------------------17
Internet connections--------------------------18
Bluetooth------------------------------------------------18
Wi-Fi-----------------------------------------------------19
Settings-------------------------------------------20
Sound setting--------------------------------------------20
Screen settings------------------------------------------20
Factory data reset--------------------------------------21
Safety & Precaution----------------------------22
6
Getting started
Charge & Insert a Memory Card
Learn about charging the battery for the first use.
Tips
• Your phone has a built-in phone number and a built-in
battery.
Assembling and Charge
Learn about installing SIM card and charging the
battery for the first use.
Insert SIM card
Follow the steps below to insert your SIM card.
Remember to turn off your mobile phone before
removing the back cover.
1. Remove the back cover.
2. Take out the battery.
Getting started
7Getting started
3. Insert the SIM card.
4. Install the battery.
5. Replace the back cover.
Charge the battery
A new battery is partially charged. The battery icon
in the upper-right corner shows the battery level
of charging status.
8
Tips
• You can use the phone while it is charging.
• Keeping the charger plugged to the mobile phone when
the battery is fully charged will not damage the battery.
The only way to turn off the charger is to unplug it, so it is
advisable to use an easily accessible power socket.
• If you do not intend to use your phone for several days,
we recommend that you remove the battery.
• If a fully charged battery left unused, it will lost its charge
over time.
• If a battery is being used for the first time or the battery
has not been used for a prolonged period, it may take
longer time to recharge.
Insert a Micro SD card
Insert a memory card
See the image below for additional information:
1. Push the card door 2. Lift the card door
3. Insert the card 4. Put down and lock the
card door
Remove the memory card
Before removing a memory card, first unmount it
for safe removal.
1. In idle screen, tap > System settings >
Storage > Unmount SD card.
2. Press down the card holder and push out the
memory card.
Note:
• Do not remove a memory card while the device
is transferring or accessing information to prevent
corrupting or damaging the files in the memory card.
Getting started
12
9
Format the memory card
Formatting your memory card on a PC may cause
incompatibilities with your device, please format
the memory card only on the device.
In idle screen tap > System settings >
Storage > Erase SD card > Erase SD card >
Erase everything to format the memory card.
Note:
• Before formatting the memory card, remember to make
backup copies of all important data stored on your device.
The manufacturer’s warranty does not cover loss of data
resulting from user actions.
Use as mass storage
Memory card can be used as mass storage when
connected with PC. You can synchronize data
between your computer and memory card.
1. Connect the phone and PC with USB cable.
2. Drag down the Notification panel, and tap
Connected as a media device > Media
device (MTP).
3. You can find a MTP Device icon on your
computer, then you can check/edit the content
of memory card.
Note:
• Before turning on USB storage, make sure you have
mounted the memory card to your phone.
Personalize your phone
Make the phone look and sound just the way
you want it to. Personalize it with a different
wallpaper, skin, ringtone, and notification sound for
events such as incoming text, email, and calendar
reminders.
1. Change the wallpaper: Tap > Wallpaper
to choose the one you want, or press and hold
the blank area of the home screen to change.
2. Add widgets/shortcuts to the home screen: Tap
, press and hold the widget or icon you want
to add, drag it to a location.
Getting started
10
3. Rearrange or remove widgets and icons: Press
and hold the widget or icon you want to move,
drag it to a new location.
4. Delete the widgets and icons: Press and hold
the widget or icon, drag it to the deletion area
on the top of the screen.
Getting started
11
Basic function
Calls
Make a call from Dialer
1. Ta p in the home screen to enter dialer
interface.
2. Input the phone number you want to dial in the
interface, tap to make a call.
Note:
• can be used to delete mistake number.
Answer/Reject a call
1. Answer a call: when a call comes in, slide the
phone button right to answer the call.
2. Reject a call: when a call comes in, slide the
phone button left to reject the call.
3. Reject a call with message: when a call comes
in, slide the phone button top to reject the
call with message.
Tips
• When a call is in progress, use the buttons onscreen
to mute or unmute the microphone or to turn the
speakerphone on or off.
• When a call is in progress, you can tap Hold and then
tap Add call to add a new call, the first call will be hold
automatically.
Call a phone number in a text message or
email
1. Tap and hold the phone number within the
message or email to have menu options.
2. Select to call with the SIM card you want.
Make an emergency call
Tap in the main screen to enter dialer
interface, and dial the emergency number for your
locale, and then tap .
Basic function
12
Messaging
Send a SMS/MMS message
1. In the idle mode, tap > .
2. Ta p to edit or add the receiver from
Contacts.
3. Tap the text box to edit the text message.
4. Ta p to add Pictures/Videos/Audio/ VCard/
Slideshow if you want to sent an MMS message.
5. Ta p to send message or tap to save
the message as a draft.
Note:
• There is a limit on the number of characters for a single
text message. If you exceed the limit, your text message
will be delivered as one but will be billed as more than
one message.
• Your text message automatically becomes a multimedia
message if you enter an email address as the recipient, add
a message subject, attach an item, or compose a very long
message.
Message setting options
You can set storage, delivery reports, message
ringtone etc. by tapping Messaging >
>Settings.
Email
You may receive and send emails via Email.
Set up Email
1. In the applications menu, tap Email.
2. Input email address and password, tap Next,
give this account a name, your name (displayed
on outgoing messages) , tap Next.
You may also use Manual setup for the email
account:
1. Input email address and password.
2. Ta p Manual setup to select the type of
account.
3. Finish details like server.
4. Ta p Next to complete the setup.
Basic function
13Basic function
Note:
• When you are finished setting up the email account, the
email messages are downloaded to your device.
• Consult your mail service provider for the mail server
configuration.
Send emails
You may send emails to one or more recipients.
Before sending, add the recipient email address, or
select from Contacts.
1. In the applications menu, tap Email.
2. Ta p for the editing interface.
3. Ta p To and input the recipient’s email address.
If necessary, tap >Add Cc/Bcc to input
other recipient’s email address for cc or bcc.
4. Ta p Subject and input the subject.
5. Ta p Compose email and input the text.
6. Ta p > Attach file to insert the file as
needed.
7. Ta p to send the email.
Receive emails
1. In the applications menu, tap Email.
2. Ta p to refresh the email list.
3. The device will connect to the server and
download emails. All emails received will be
saved in the Inbox.
4. Tap the email to read.
5. During reading, tap to reply the email to the
sender; tap and tap Forward to forward
the email to others; tap and tap Reply all
to reply to all contacts in the email.
14
Multimedia
Camera
Learn about camera function. Let you take photos
as desired by using your phone.
Take a photo/Record a video
1. In the application menu, tap Camera.
2. Ta p Settings menu to set the camera if
necessary.
3. Ta p Camera/Camcorder to switch between
camera, camcorder and panorama mode.
4. Touch the preview screen to focus.
5. Ta p to start taking photos in camera mode.
6. Ta p to start recording videos in camcorder
mode.
7. After taking photos/recording videos, select
Gallery to view.
Camera settings
Before taking photos/recording videos, customize
your camera settings in Settings menu.
1. Ta p to select camera (front or back
camera).
2. Ta p and scroll the bar to zoom.
3. Ta p to enter more settings menu, include
Flash Mode, White balance, Exposure,
Store location, Picture size, Picture
quality, Focus mode, Color effect,
Saturation, Sharpness, Select ISO, Anti
banding etc..
Gallery
Shutter button
Camera/Camcorder
switcher
Settings menu
Multimedia
15Multimedia
Music
You can play your favorite music through music
player.
Note:
• Please install the memory card with music saved before
playing music.
Play Music
1. In the application menu, tap Music. Select the
song you want to start playback.
2. In now playing screen, tap >Add to
playlist, you can place the song in current
playlist, or create a new playlist.
3. In now playing screen, tap >Use as
ringtone, you can set the current music as
ringtone.
Function Definition
Play and resume playback.
Pause playback.
Select previous track.
Select next track.
Select the play mode:
•Repeatingcurrentsong.
•Repeatingallsong.
Activate Shuffle mode, play current in
randomly.
Select to enter into playlist.
Tips
• When listening to music, adjust the volume to a moderate
level. Continuous exposure to high volume may impair
your hearing.
16
FM Player
To listen to the FM Player, you must connect
headset, which serves as the radio antenna.
Tap , you can find more menu:
1. Scan: Tap to search the radio frequency
automatically.
2. Start recording/Stop recording: Tap to
record FM radio.
3. Settings: Set Regional band, Audio output
mode, Alternate frequency, Record
duration and Revert to factory defaults.
4. Sleep: Tap select Auto-off sleep time.
5. All channels: Tap to view all channels.
Multimedia
Press to turn on/off radio
Headset/Speaker switcher
Switch next / previous radio
Tap '+' to add a new frequency;
Tap preset frequency to select
the frequency.
17
Search and Web
You can search for information on the phone and
on the Web by using Google Search.
Search settings
1. Tap Search widget in home screen or tap >
Search to enter search screen.
2. Ta p > Search settings.
3. Ta p Searchable items to select items you
want included when doing a search.
4. Ta p Clear shortcuts to clear shortcuts to
recently chosen search suggestions.
Tips
• Tap in search screen to quickly select search range(all/
web/apps/people).
Web browser
Open the web browser and start surng the Web.
Going to a webpage
1. Ta p Browser to enter the wap, then tap URL
field on top of the screen to input the web
address.
Note:
• URL bar will auto-disappear, and will auto-appear when
slide down on the screen.
2. Ta p button on URL bar, to open multiple
browser windows or switch among them.
3. Ta p >Bookmarks to view bookmarks list.
4. Ta p >Save to bookmarks to add the
current web as a bookmark.
Tips
• You can swipe your finger on the screen to navigate and
view other areas of the webpage or pinch to zoom in/out.
Search and Web
18
Internet connections
Bluetooth
The device supports wireless Bluetooth connection
to create wireless connections between the device
and the Bluetooth earphone, hands free vehicle-
mounted phone equipment, computer or other
devices for data exchange.
Turn on/ off Bluetooth
1. In the applications menu, tap Settings.
2. Ta p Bluetooth to select or clear Bluetooth
check box.
Note:
• Turn off Bluetooth when not in use to save battery power,
or in places where using a wireless device is prohibited,
such as on board an aircraft and in hospitals.
Receive data via Bluetooth
1. Turn on the Bluetooth function, then tap
Settings > Bluetooth, tap the device name
on the top to make the device visible.
Note:
• You can set the device visibility timeout by tap >
Visibility timeout.
2. Ta p Search for devices on the bottom.
3. Select a device, enter a pair password and select
Pair to pair with the other device.
4. On the receiving device, accept the file.
Note:
• Some devices, especially headsets or hands-free car kits,
may have a fixed Bluetooth PIN, such as 0000. If the other
device has a PIN, you must enter it.
Send data via Bluetooth
1. Select a file or item, such as a contact or media
file from an appropriate application or file.
2. Tap and hold the file you want to send, then
select Share > Bluetooth.
3. Select a paired Bluetooth device on the list,
then the file will be sent directly.
Internet connections
19Internet connections
Wi-Fi
You may connect to Wi-Fi for wireless internet
and download.
Connect to Wi-Fi
1. In the applications menu, tap Settings > Wi-Fi.
2. Select or clear Wi-Fi check box.
Wi-Fi search and connection
1. In the applications menu, tap Settings > Wi-Fi.
2. If Wi-Fi is on, tap Scan. The device will list the
networks in the range being searched.
3. Select the network to be connected, and tap
Connect.
Note:
• If necessary, input the wireless password and other
information, then tap Connect. The wireless indicator
will show in the status line after the device reaches the
network.
20
Settings
Sound setting
Volume
1. In the applications menu, tap Settings >
Sound >Volumes.
2. Scroll the volume indicator to adjust, select and
tap OK to save.
3. In the main screen, press the volume on the
side to adjust the ringtone & notifications
volume. Press the volume down key to set as
vibration mode and silent mode.
Note:
• Press the [Power Key] for a while, and tap the silent
mode/ vibration mode/ normal mode in this option menu
as a short cut to activate the corresponding mode.
Ringtone Settings
You can select the ringtone you like to set as
incoming ringtone.
1. In the applications menu, tap Settings >
Sound > Phone ringtone.
2. Scroll the ringtone list up and down, tap the
ringtone name to listen; select one and tap OK
to save.
Screen settings
Set wallpaper
1. In the main screen, tap to open the options.
2. Ta p Wallpaper and select from Gallery, Live
wallpapers or Wallpapers.
3. Scroll the wallpaper thumbnails to select the
wallpaper you like and tap Set wallpaper.
Live wallpaper
You may set the screen with live wallpaper.
1. In the main screen, tap to open the menu
options.
2. Ta p Wallpaper and select from Live wallpapers.
3. Select the wallpaper you like and tap Set
wallpaper.
Settings
21Settings
Brightness setting
1. In the applications menu, tap Settings >
Display > Brightness.
2. Scroll to adjust the brightness, tap OK to save.
Screen timeout setting
You can set the screen timeout time to adjust the
time before the screen automatically locks.
1. In the applications menu, tap Settings >
Display > Sleep.
2. Select and tap the screen timeout time to finish
the settings.
Factory data reset
1. In the applications menu, tap Settings>
Backup & reset.
2. Ta p Factory data reset.
3. Ta p Reset phone.
4. Ta p Erase everything and the phone will
restart and reset to the factory data.
22
Safety & Precaution
Safety Notice
Before using the phone, please read and follow the rules below
carefully.
If you dial or answer a call while driving, please use
the hands-free device (e.g. earphone, vehicle hands-
free system, phone hands-free system) or use your
phone after parking the vehicle.
Please switch off your phone where you see signs
forbidding phone use. Such signs can be found in
medical centers or establishments containing medical
equipment.
The phone may interfere with the communication
network of airplanes, so please make sure your phone
is switched off during the flight.
To avoid the risk of any explosion, please switch
off the phone at petrol stations and places which
are near fuel, chemical solvent or other dangerous
substances.
Please switch off your phone in areas where there
could be a risk of explosion and in areas where
you are asked to switch off bidirectional radios. Pay
attention and adhere to any rules and regulations
concerning mobile phone use.
All phones can be subject to interference, which
could affect its performance.
In order to ensure high performance and to avoid
damage the phone, please use the original accessories
and battery. Avoid using products which are not
compatible.
Keep this product away from excessive moisture and
extreme temperatures.
Please neither burn the phone battery nor use
it as ordinary rubbish, as this could endanger life
and damage to the environment. Please obey the
environmental policy of the local government and
dispose of and recycle them in time.
If you need to connect your phone to other devices,
please read the user guide carefully to ensure the
procedure is carried out safety.
Keep small parts (e.g. SIM card) out of the reach of
children to prevent batteries from being swallowed
or causing other dangers.
Safety & Precaution
23Safety & Precaution
Please back up the important information of phone
and be sure to have a second copy in case data is lost
from your phone.
Make sure the phone is switched on and has service
coverage before inputting the emergency number.
Press the call key for your position to be located.
Please don’t end call unless told to do so.
Care and maintenance
Your device is a product of superior design and craftsmanship
and should be treated with care. The suggestions below will help
you protect your warranty coverage.
•Keepthedevicedry. Precipitation,humidity,andalltypes
of liquids or moisture can contain minerals that will corrode
electronic circuits. If your device does get wet, remove the
battery and allow the device to dry completely before replacing
it.
•Donotuseorstorethedeviceindusty,dirtyareas.Itsmoving
parts and electronic components can be damaged.
•Do notstorethedeviceinhotareas.High temperaturescan
shorten the life of electronic devices, damage batteries, and warp
or melt certain plastics.
•Donotstorethedeviceincoldareas.Whenthedevicereturns
to its normal temperature, moisture can form inside the device
and damage electronic circuit boards.
•Do notuseharsh chemicals, cleaningsolvents, orstrong
detergents to clean the device.
•Do notpaintthe device. Paintcanclog themovingpartsand
prevent proper operation.
•Useasoft,clean,dryclothtocleananylenses(suchascamera,
proximity sensor, and light sensor lenses)
•Use onlythesuppliedoranapprovedreplacementantenna.
Unauthorized antennas, modifications, or attachments could
damage the device and may violate regulations governing radio
devices.
•Usechargesindoors.
•Always createabackupof datayouwantto keep(suchas
contacts and calendar notes) before sending your device to a
service facility. All of the above suggestions apply equally to your
device, battery, charger, or any enhancement. If any device is
not working properly, take it to the nearest authorized service
facility for service.
Trouble Shooting
Your phone displays “Call not allowed” or “No service.”
•Whenyouareinanareawithweaksignalsorpoorreception,
you may lose reception. Move to another area and try again.
•Youcannotaccesssomeoptionswithoutasubscription.
•Contactyourserviceproviderformoredetails.
You enter a number, but the call is not dialed.
•EnsurethatyouhavepressedtheDialkey.
•Ensurethatyouhaveaccessedtherightcellularnetwork.
24
•Ensurethatyouhavenotsetcallbarringforthephonenumber.
Another caller cannot reach you.
•Ensurethatyourphoneisturnedon.
•Ensurethatyouhaveaccessedtherightcellularnetwork.
•Ensurethatyouhavenotsetcallbarringforthephonenumber.
Another caller cannot hear you speaking.
•Ensurethatyouarenotcoveringthebuilt-inmicrophone.
•Ensurethatthemicrophoneisclosetoyourmouth.
•Ifusingaheadset,ensurethatitisproperlyconnected.
The phone beeps and the battery icon ashes.
Your battery is low. Recharge or replace the battery to continue
using the phone.
The audio quality of the call is poor.
•Ensurethatyouarenotblockingthephone’sinternalantenna.
•Whenyouareinanareawithweaksignalsorpoorreception,
you may lose reception. Move to another area and try again.
You select a contact to call, but the call is not dialed.
•Ensurethatthecorrectnumberisstoredinthecontactlist.
•Re-enterandsavethenumber,ifnecessary.
The battery does not charge properly or sometimes the
phone turns itself off.
•Thebatteryterminals may bedirty.Wipebothgold-colored
contacts with a clean, soft cloth and try charging the battery
again.
•Ifthebatterywillnolonger chargecompletely,disposeofthe
old battery properly and replace it with a new battery.
FCC Regulations
This mobile phone complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
This mobile phone has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can
radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
The antenna(s) used for this transmitter must not be co-
Safety & Precaution
located or operating in conjunction with any other antenna or transmitter.
RF Exposure Information (SAR)
This mobile phone meets the government’s requirements for exposure to radio
waves.
This phone is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard
operating positions accepted by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR
is determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. This is because
the phone is designed to operate at multiple power levels so as to use only the
poser required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.The highest SAR
value for the model phone as reported to the FCC when tested for use at the ear
is 1.284W/kg and when worn on the body, as described in this user guide, is
1.454 W/kg (Body-worn measurements differ among phone models, depending
upon available accessories and FCC requirements.)
While there may be differences between the SAR levels of various phones and
at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone with all
reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: Z5JREACH-9788.
For body worn operation, this phone has been tested and meets the FCC RF
exposure guidelines for use with an accessory that contains no metal and the
positions the handset a minimum of 1.5 cm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines. If
you do no t use a body-worn accessory and are not holding the phone at the ear,
position the handset a minimum of 1.5 cm from your body when the phone is
switched on.
Please make sure the temperature for production unit will be between -10~50˚C.
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket 01-
309 modified the exception of wireless phones under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require
digital wireless phones be compatible with hearing-aids.
The intent of the HAC Act is to ensure reasonable access
to telecommunications services for persons with hearing
disabilities. While some wireless phones are used near
some hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of
interference they generate. The wireless telephone
industry has developed a rating system for wireless phones,
to assist hearing device users find phones that may be
compatible with their hearing devices. Not all phones have
been rated. Phones that are rated have the rating on their
box or a label located on the box. The ratings are not
guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate
it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less interference to
hearing devices than phones that are not rated. M4 is the
better/higher of the two ratings. The 9788 is rated
M3.
T-Ratings: Phones rated T3 or T4 meet FCC requirements
and are likely to be more usable with a hearing aid’s
telecoil than phones that are not rated. T4 is the
better/higher of the two ratings. The " Cincinnati Bell "
9788 is rated T3. The handset has not been rated
for hearing aid compatibility with respect to the Wi-Fi
capability. Please power off the Bluetooth function while
using hearing aid devices with your 9788 Hearing
devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you
find this rating. Higher ratings mean that the hearing device
is relatively immune to interference noise.
The hearing aid and wireless phone rating values are then
added together. A sum of 5 is considered acceptable for
normal use. A sum of 6 is considered for better use. A sum
of 8 is considered for best use. In the above example, if a
hearing aid meets the M2 level rating and the wireless
phone meets the M3 level rating, the sum of the two values
equal M5. This should provide the hearing aid user with
“normal usage”while using their hearing aid with the
particular wireless phone. “Normal usage”in this context is
defined as a signal quality that is acceptable for normal
operation. This methodology applies equally for T ratings.
The M mark is intended to be synonymous with the U mark.
The T mark is intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT
marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement
procedure are described in the American National Standards Institute (ANSI) C63.19 standard. For
information about hearing aids and digital wireless phones FCC Hearing Aid Compatibility and
Volume Control:
http://www.fcc.gov/cgb/dro/hearing.html
Gallaudet University, RERC:
https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm