RTX America RTX3088-2 Cordless Telephone Base User Manual 1
RTX America Inc. Cordless Telephone Base 1
Contents
- 1. Warning Statements
- 2. User manual 1
- 3. User manual 2
User manual 1
english User Manual =^]TTSc^cda]^]h^da?2 9dbc_[dVX]c^P]Tcf^aZ R^]]TRcX^]P]ScP[Z fXaT[Tbb =^]TTSc^cda]^]h^da?2 9dbc_[dVX]c^P]Tcf^aZ R^]]TRcX^]P]ScP[Z fXaT[Tbb Taking internet telephony a step further CALL FOR FREE 3088 PLUG & DIAL www.dualphone.net english In Dear this customer manual This is how the DUALphone works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How the manual is organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation and basic functions â section 1 n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your handset at a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to install the base station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to install the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First time start-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting started with Skype. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create a new Skype account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sign in to Skype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Skype features supported by DUALphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Add a Skype contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Add a SkypeOut or landline contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Search for Skype users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Make and receive calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call a Skype contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial a landline number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 12 12 13 14 15 17 18 18 20 21 22 22 22 23 24 Advanced functions â section 2 n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu tree of your DUALphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Skype settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change your online status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose auto or manual sign in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change your Skype profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change your password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create a personal voicemail greeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Listen to your voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust the ringing volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust the keypad tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 26 28 29 29 30 31 32 33 34 36 37 38 38 38 39 39 40 contents english Set the time and date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set the preferred line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the country code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the landline country setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change the handset language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Register / deregister your handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set the contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust the earpiece volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mute the microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connect a headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset the phone and base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exchange contact details request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rename a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Block a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Make and receive calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Character map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Start a new call during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Skype Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Divert all calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View call history. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set privacy for calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial outgoing calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial a telephone number from the outgoing calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 42 43 45 46 47 48 50 55 55 56 56 57 59 60 61 62 63 63 63 64 65 65 66 66 66 68 69 70 71 71 72 Support information â section 3 n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CE Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . End-user license agreement from Skype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 73 80 85 86 contents english This is how the DUALphone works Your.DUALphone.could.entirely.change.the.way.you.think.about.using.your.telephone.and.using.Skype ..You. can.use.your.DUALphone.to.make.and.receive.both.landline.and.Skype.calls ..And,.because.Skype.is.built.into. your.DUALphone,.you.no.longer.need.a.computer.to.use.Skype . In.order.to.use.your.DUALphone.for.Skype.calls,.the.base.station.must.be.linked.up.with.an.active.Internet. connection ..If.you.already.have.a.computer.linked.up.to.your.Internet.connection,.this.device.might.occupy. the.connection.port.that.is.needed.by.the.DUALphone.base.station ..In.this.case.you.need.a.router,.allowing. you.to.attach.more.devices.to.your.Internet.connection .. Attach.the.router.to.the.Internet.connection.and.connect.your.computer.and.the.base.station.to.the.router .. Should.you.have.any.questions.regarding.the.use.of.the.Internet.and.the.router.please.contact.your.Internet. provider ..You.will.fi.nd.more.information.on.this.issue.under.Advanced troubleshooting . Please.note:.When.installing.a.new.router.you.should.be.aware.that.it.might.take.some.time.â.up.to.one.hour. â.before.it.is.properly.registered.with.your.Internet.provider .. To.use.Skype.telephony.via.your.DUALphone.you.need.a.Skype.account.as.well.as.a.user.name.and.a. password ..Please.see.getting started with Skype in.the installation and basic functions.section . With.Skype.you.call.for.free.when.talking.to.other.Skype.users.â.and.you.can.buy.a.number.of.additional. features.to.expand.the.possibilities.of.your.DUALphone ..Please.see.Skype services.in.the.installation and basic functions.section . broADbAnD connection ( roUter/moDem) bASe StAtion LAnDLine operAtor hAnDSet thiS iS how the DUALphone workS english How the manual is organized This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information. New users: ⢠Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper knowledge of the DUALphone. Section 3 is for FAQ and troubleshooting issues. H o w t h e m a n ual i s o r g a n i z e d Section english Installation and Dear basic customer functions â Section 1 In the box ⢠1 cordless DUALphone handset ⢠1 charging cradle for the handset with power supply ⢠1 DUALphone base station ⢠1 power supply for the base station ⢠1 Ethernet cable ⢠1 telephone cable ⢠1 belt clip ⢠1 Installation Guide ⢠1 credit card size quick guide ⢠2 batteries (AAA; rechargeable) ⢠1 SkypeOut voucher ⢠Telephone plug(s) (not all countries) Should anything be missing, please contact your place of purchase. i n s tallat i o n a n d b as i c f u n c t i o n s english Section Your handset at a glance Earpiece Colour Display Displays the status of your handset. Loudspeaker/ringer For handsfree speakerphone and ringing (on the back of the DUALphone). Headset jack Key Pad Keys used for entering digits 0-9 and letters A-Z. For 2.5 mm jack (on the side of the DUALphone). Microphone Left soft Key. Selects the current menu item or confirms a setting, depending on the current screen. Right soft Key. Cancels the last action or returns to the previous screen, depending on the current screen. Call key. Initiates or answers a call. End/power key/Skype status. When in call, ends a call. Turns the phone on or off by pressing and holding. From idle, provides access to Skype status menu with a short key press. Navigation keys/Enter key. The outer keys navigate up, down, left and right. The Enter key in the centre selects/confirms a setting. When you are in text editor, changes to lower-case, upper-case or numeric entry. When you make a landline call, you can send a #-key by pressing the key shortly. If you wish to switch between an ongoing call and a call waiting, press the key down for a longer period of time. When you are in text editor, provides a symbol table. i n s tallat i o n a n d b as i c f u n c t i o n s english Section How to install the base station a) b) c) a) Connect on the base station to a LAN (Local Area Network) port on your broadband connection (modem, router, hub, switch etc.) using the provided Ethernet cable. b) Connect the power adapter to an active power outlet and connect adapter (12 V, 300 mA, 3.6 VA). on the base station to the power c) Connect on the base station to a telephone socket (if available), using the provided telephone cable and optional plug. The light indicator on the front has two functions: ⢠Always on confirms that the Ethernet cable is connected. ⢠Blinking indicates that the Ethernet cable is not connected. i n s tallat i o n a n d b as i c f u n c t i o n s english Section How to install the handset 1) Push the top of the battery compartment cover on the back of the handset inwards and downwards. 2) Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing the same way as shown in the illustrations on the sides of the battery compartment. 3) Slide the battery compartment cover shut. 4) Affix the belt clip as illustrated. 5) Connect the power adapter of the charging cradle to an active power outlet. 6) Place the handset in the charging cradle to charge the batteries. 7) Wait for 10 minutes and the batteries will be ready for first-time start-up. 1) 4) 2) 3) 5) 100-240V 6) 7) 10 min. Notes: ⢠After completion of the full installation procedure we recommend that you charge the batteries fully beforÂe first use. This takes approximately 6 hours. ⢠Normally, you need to be within 50 m of the base station to connect successfully. i n s tallat i o n a n d b as i c f u n c t i o n s english Section First time start-up You.must.complete.the.following.steps.the.fi.rst.time.you.use.your.DUALphone ..Start.by.turning.on.the. handset.by.pressing. .until.the.handset.turns.on . 1). Reset.the.base.station.by.pressing.the.button.on.the.back.of.the.unit.and.insert. the.DUALphone.in.the.cradle.in.order.to.register.with.the.base.station ..The. DUALphone.screen.informs.you.when.ready.for.next.step .. 2). Find.your.preferred.language.using. . a.language .. .,.then.press. 3). Confi.rm.your.selection.by.pressing. . ... 4). You.are.then.directed.to.the.Skype.Agreement ..Use. and.then.press. .to.accept.the.agreement . .to.select. .to.read.the.entire.text. 5). You.are.then.directed.to.country setting.for.landline.confi.guration ..Use. .. to.fi.nd.the.country.you.are.located.in,.then.press. .to.select.your.country ... 10 i n S tA L L At i o n A n D b A S i c f U n c t i o n S Section english 6). Confi.rm.the.country.code.setting.by.pressing. ..Alter.your.country.code.by. inserting.â+â.followed.by.the.country.code.number.of.your.choice.and.press.. 7). If.your.country.uses.area.codes,.please.enter.the.area.code.following.the.above. procedure ..Press. .to.continue . 8). Choose.Sign in to Skype.or.create new account.by.pressing. .followed.by. noteS: â˘. The.country.setting.confi.gures.the.landline.telephony.port . â˘. If.your.country.setting.is.not.confi.gured.correctly,.emergenc.y.calls.may.not.work.properly . â˘. Emergency.calls.via.the.landline.are.only.possible.if.power.is.applied.to.the.base.station.and.the.landline.is. properly.connected . 11 i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section Getting started with Skype You.can.confi.gure.your.DUALphone.with.an.existing.Skype.account.during.the.fi.rst-time.installation,.or.you. can.optionally.create.a.new.Skype.account ..You.only.need.a.Skype.username.and.password.defi.ned.by.you.to. create.a.new.account ..You.can.enter.further.account.details.when.your.DUALphone.has.been.confi.gured.and. is.online . note: â˘. Skype.does.not.allow.emergency.calls ..Such.calls.are.therefore.always.routed.to.the.traditional.telephony. port . create a new Skype account If.you.do.not.have.a.Skype.account,.follow.this.procedure . 1). Use. .to.select.create new account . 2). Use.the.keypad.to.enter.a.Skype.name.of.your.own.choice.and.press. 3). Use.the.keypad.to.enter.a.password.and.press. the.password.by.entering.it.again . ..You.are.asked.to.confi.rm. 4). You.are.then.directed.to.the.Skype.Agreement ..Use. and.then.press. .to.accept . 1 i n S tA L L At i o n A n D b A S i c f U n c t i o n S .. .to.read.the.entire.text. english Section noteS: â˘. Use. to.change.to.lower-case,.upper-case.or.numeric.entry.when.entering.your.Skype.name.and. password ..Skype.names.can.be.6-3.characters ..You.can.use.any.mix.of.upper-.and.lower-case.characters,. numbers.and.punctuation.marks ..You.cannot.use.spaces.and.your.name.cannot.begin.with.a.number.or. punctuation.mark ..If.the.name.is.already.in.use,.you.will.be.prompted.to.try.another.name . â˘. Use. .to.input.symbols.from.the.symbol.table . â˘. Passwords.can.be.4-0.characters ..You.can.use.any.mix.of.upper-.and.lower-case.characters,.numbers.and. punctuation.marks ..You.cannot.use.spaces,.your.password.cannot.begin.with.a.number.or.punctuation. mark,.and.you.cannot.use.your.Skype.name.as.a.password . â˘. Please.be.patient.as.the.creation.of.your.Skype.account.may.take.several.minutes.to.perform . â˘. After.you.have.created.your.Skype.Name,.it.is.strongly.recommended.that.you.register.an.email.address.for. your.Skype.Name.on.the.Skype.website ..This.will.allow.Skype.to.generate.a.new.password.for.you.in.the. event.that.you.lose.your.password ..Go.to.www.skype.com.and.sign.in.to.your.account ..Then.follow.the. on-screen.instructions.for.registering.an.email.address.for.your.account . Sign in to Skype When.you.have.a.Skype.account,.you.can.sign.in.to.Skype ..Please.have.your.Skype.name.and.password.ready. before.you.sign.in.and.beware.of.lowercase/upper-case.and.special.characters . 1). Use. .to.select.Sign in to Skype . 2). Use.the.keypad.to.enter.your.Skype.name.and.press. 3). Use.the.keypad.to.enter.your.password.and.press. 13 i n S tA L L At i o n A n D b A S i c f U n c t i o n S Section english 4). You.are.now.asked.whether.you.want.to.save.your.Skype.name.and.password. for.automatic.sign-in ..Press. .to.accept,. .to.decline . noteS: â˘. Use. to.change.to.lower-case,.upper-case,.or.numeric.entry.when.entering.your.Skype.name.and. password . â˘. Us. .to.input.symbols.from.the.symbol.table . â˘.. If.you.have.forgotten.your.Skype.password.go.to.www.skype.com.and.choose.âSign inâ ..Then.choose. âforgot your password?â.and.follow.the.directions.on.your.computer.screen . â˘. Please.be.patient.as.synchronization.of.Skype.contacts.might.take.several.minutes . Skype features supported by DUALphone After.you.have.created.your.Skype.account,.you.can.call.other.people.with.Skype.accounts.for.free ..Skype.also. offers.additional.subscription.features,.including: .. Skypeout Allows.you.to.make.calls.to.ordinary.landline.and.mobile.phones .... Skypein Provides.you.with.an.ordinary.phone.number.for.receiving.Skype.calls.on.your. DUALphone.from.ordinary.landline.and.mobile.phones . Skype voicemail Skype.Voicemail.allows.you.to.send.and.receive.voicemail.messages.and.record.a. greeting ... All.of.these.features.are.supported.by.your.new.DUALphone.and.are.available.at.www.skype.com ..Please. visit.www.dualphone.net.to.explore.which.future.Skype.features.your.DUALphone.supports . 14 i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section main Display The.main.display.of.your.DUALphone.provides.various.status.indicators.and.access.to.the.Skype.menu-based. interface ..The.illustration.below.shows.the.main.screen.and.its.elements . Radio.signal.Status Battery.status Notifi.cations Skypeâ˘.online.status Current.time ...Action radio signal status ...Action indicates the strength of the radio signal... No.radio.signal . Radio.signal . battery status indicates the status of the battery. Low.level . Partially.charged . Fully.charged . Charging . notifications Displays notification icons... Missed.call . New.voicemail . Exchange.contact.details.request . Silent.mode.is.active . Keypad.locked .. Skype.credit.is.close.to.expiry . Headset.connected . Skype online status indicates your current Skype online status. Online . Away . Not.available . Skype.Me ..Available.for.calls.from.anyone .. Do.not.Disturb ..Indicates.you.are.busy . Offl.ine.(not.signed.in) . Invisible ..Still.online,.but.unseen.by.others . 15 i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section Current time The currently set time. Skype credit Your current Skype credit balance. Action Left soft key. Selects the current menu item or confirms a setting, depending on the current screen. Action Right soft key. Cancels the last action or returns to the previous screen, depending on the current screen. Short cut to outgoing calls. Short cut to all call history. Short key press is a short cut to the Skype status menu. Short cut to search Skype users. Mute ringer. 16 i n s tallat i o n a n d b as i c f u n c t i o n s english Section main menu The.main.menu.provides.easy.access.to.all.of.your.Skype.and.DUALphone.settings .. 1). From.idle.screen.just.press. .to.enter.the.main.menu . 2). Use. .or. .to.navigate.and.highlight.an.item ..Select.by.pressing. back.by.pressing. .. .or.go. The.following.table.outlines.the.main.menu.items: 17 contacts Your.contact.list.and.the.current.Skype.status.of.your.contacts . history Your.calls,.missed.calls,.incoming.and.outgoing.calls,.voicemails.and.exchange.contact. details . Add contact Adds.a.Skype.user.or.SkypeOut.number.to.your.contact.list . Status Sign.in.to.Skype,.create.a.new.account,.change.your.profi.le,.change.your.password,. choose.auto.sign-in . Search Searches.for.Skype.contacts.online . Services View.Skype.credit,.SkypeIn.and.Skype.Voicemail.status . Settings Settings.for.call.divert,.privacy,.sounds,.time.and.date,.manage.blocked.users,.cordless. settings,.phone.settings,.information.and.advanced.settings . i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section Contacts Your.contact.list.displays.all.of.the.names.you.can.make.calls.to ..If.you.have.an.existing.Skype.account,.your. contact.list.is.automatically.downloaded.when.you.sign.in ..If.you.are.new.to.Skype.and.have.just.created.an. account,.your.contact.list.will.be.empty ..You.will.need.to.add.contacts.to.your.list . Skype.protects.the.privacy.of.its.users.by.requiring.exchange.contact.details.on.names.that.you.wish.to.add.to. your.contact.list ..When.you.add.a.name.to.your.list,.an.exchange.contact.details.request.is.sent.to.the.user .. The.user.can.accept.or.decline.the.request ..When.a.request.is.accepted,.you.can.see.when.your.contacts.are. online.and.make.calls.to.them ..You.can.also.view.their.personal.profi.le.details . Add a Skype contact To.add.a.Skype.contact,.press. .to.select.menu,.then: 1). Use. 2). Press. .to.go.to.Add contact,.select.by.pressing. .to.select.Skype . 3). Use.the.keypad.to.enter.the.Skype.name.or.full.name.and.press. 4). Confi.rm.by.pressing. pressing. 18 i n S tA L L At i o n A n D b A S i c f U n c t i o n S .back.or.send.a.request.to.exchange.contact.details.by. english Section Notes: ⢠After you press in step 4, an exchange contact details request is sent to the contact. When it has been sent, a confirmation message is displayed. The name is added to your contact list, and when accepted by the contact it will change status. ⢠Please be patient as synchronization of Skype contacts might take several minutes. ⢠Use âecho123â to test your Skype connection. Add âecho123â to your contacts. Calling echo123 will launch an automated testing robot that allows you to record and play back sound. 19 i n s tallat i o n a n d b as i c f u n c t i o n s english Section Add a Skypeout or landline contact To.add.a.SkypeOut.or.landline.contact,.press. 1). Use. .to.select.menu,.then: .to.go.to.Add contact,.select.by.pressing. 2). Use. .to.enter.a.phone.number.for.use.with.SkypeOut.or.landline .. . Select.by.pressing. 3). Use.the.keypad.to.enter.the.contactâs.name.and.press. .. 4). Use.the.keypad.to.enter.the.full.phone.number.and.press. .. . SkypeOut.numbers.(even.local.numbers).must.be.entered.in.the.following. format:.â+â.followed.by.âcountry codeâ,.âarea codeâ.and.ânumberâ . noteS: â˘. Use. â˘. Use. to.change.to.lower-case,.upper-case.or.numeric.entry . .to.input.symbols.from.the.symbol.table . â˘. SkypeOut.allows.you.to.make.calls.to.traditional.landline.and.mobile.phones ..Go.to.www.skype.com.to. learn.more.about.SkypeOut . 0 i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section Search for Skype users To.search.for.Skype.users,.press. 1). Use. .to.select.menu,.then:. .to.go.to.Search,.select.by.pressing. 2). Use.the.keypad.to.enter.the.Skype.name.or.full.name.name.and. . press. 3). Use. .. .or. 4). Use. .to.highlight.Add to contacts,.select.by.pressing. .to.navigate.and.highlight.a.name.from.the.list,.select.by.pressing. noteS: â˘. Use. â˘. Use. â˘. to.change.to.lower-case,.upper-case.or.numeric.entry . .to.input.symbols.from.the.symbol.table . Other.options.available.during.a.search.include: Search again.â.Repeats.the.search . call.â.Calls.the.selected.name . view profile.â.Displays.the.selected.nameâs.profi.le . â˘. You.can.stop.a.search.at.any.time.by.pressing. 1 i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section Make and receive calls The.procedures.for.making.and.receiving.calls.apply.to.any.type.of.call.â.Skype-to-Skype.calls,.SkypeOut.calls. and.SkypeIn.calls ..Furthermore,.you.can.use.your.phone.for.landline.telephony . call a Skype contact To.make.a.Skype.call: 1). Press. 2). Use. .to.select.contacts . .or. .to.select.a.contact.from.the.list . 3.. Press. .to.call ..Wait.for.the.call.to.connect,.ring,.and.be.answered ... Press. .to.end.the.call . Dial a landline number To.dial.a.landline.number: 1). Use.the.keypad.to.enter.the.number ..Press. i n S tA L L At i o n A n D b A S i c f U n c t i o n S .to.call.the.number . Section english 2). Use. .to.select.landline.or.SkypeOut.and.press. 3). Wait.for.the.call.to.connect,.ring.and.be.answered ..Press. .to.end.the.call . noteS: â˘. You.can.select.a.preferred.line.for.dialing.by.going.to.Menu.>.Settings.>.Phone.settings.>.Preferred.line .. Choose.one.of.the.following.options: . 1)..Always.landline . 2)..Always.SkypeOut . 3)..Always.ask receive a call When.someone.calls.you,.the.ringing.tone.sounds.and.the.incoming.call.message.is.displayed ..To.receive.a. Skype,.SkypeIn.or.landline.call: 3 1). Press. .to.receive.the.call . 2). Press. .to.end.the.call . i n S tA L L At i o n A n D b A S i c f U n c t i o n S english Section 24 Troubleshooting This is a guide to the most common problems that may occur during installation or use of your DUALphone. You can easily solve some of the problems yourself, but may need your broadband service provider or landline provider to help you with others. Check www.dualphone.net for more information. Problem Possible cause Solution My DUALphone does not work ⢠The software needs to be updated to the latest version. ⢠Go to the Setting menu and select Advanced settings and Firmware update. Select the latest software version and confirÂm to update. I cannot sign in to Skype ⢠Skype does not accept your Skype name and/or password. ⢠Check if you are using the correct Skype name and password. Beware of upper-case/ lower-case letters and numeric numbers. Screen displays: âNetwork connection lostâ and the base station light indicator is blinking slowly ⢠The Ethernet cable is not connected. ⢠Check that the Ethernet cable between on the base station and the LAN port on your broadband connection (modem, router, hub, switch etc.) is connected properly. I cannot make a Skype call ⢠The Ethernet cable is not connected. ⢠Check that the Ethernet cable between on the base station and the LAN port on your broadband connection (modem, router, hub, switch etc.) is connected properly. ⢠The router or the modem is not turned on. ⢠Turn on the power to the modem or router and reset the base station. ⢠The base station cannot retrieve the IP address ⢠In Internet settings, check that the IP mode corresponds to the IP mode of your Internet connection or you are behind a proxy server. Check the user manual for the proxy settings guidance. ⢠You are not signed in as a Skype user. ⢠Go to the status menu and select Sign in as a Skype user. From there refer to the section âSign in to Skypeâ in this guide. No display ⢠The batteries are discharged. ⢠Charge or replace the batteries. Handset is not registering ⢠Base station is not ready for registration. ⢠Reset the base station by pressing the key on the back of the base station and try to register again. ⢠The charging cradle is not connected. ⢠Make sure the power supply is properly connected to the charging cradle and that the power is on. ⢠There are no batteries in the handset. ⢠Make sure the batteries are correctly fitted into the handset. Reset the base station and try to register again. i n s tallat i o n a n d b as i c f u n c t i o n s english Section Problem Possible cause Solution Handset is not registering ⢠The base station is not connectedÂ. ⢠Make sure that the power supply is properly connected to on the base station and that the power is on. ⢠You are out of range of the base station. ⢠Move closer to the base station. ⢠The handset is not registered. ⢠Register the handset. ⢠The base station is not connecteÂd to power. ⢠Make sure the power supply is properly connected to on the base station and that the power is on. ⢠The cradle is not powered. ⢠Connect the power adapter of the charging cradle to an active power outlet. ⢠The handset is not placed properly in the charging cradle. ⢠Place the handset correctly in the charging cradle. ⢠The batteries are not inserted correctly. ⢠Check the position of the batteries. ⢠The Skype status is set to offline or do not disturb. ⢠Set your Skype status to online. ⢠The handset ringer may be off. ⢠Increase the ringer volume. ⢠The handset may be too far away from the base station. ⢠Move closer to the base station. (continued) No connection between handset and base station Handset on the charging cradle does not charge Handset does not ring Notes: ⢠This Installation Guide covers the basic installation process and the most common features of your DUALphonÂe. ⢠For more advanced functionality descriptions you should consult the User Manual found at www.dualphoneÂ.net 25 i n s tallat i o n a n d b as i c f u n c t i o n s Section english Advanced functions â Section 2 Menu tree of your DUALphone The following menu trees show how the different features are accessed through the handset. generally used to move to the next level by choosing Select, Option or Back. From the idle screen, press for Menu. MAIN MENU level 1 Contacts Call Send Voicemail View Profile Advanced History All calls Missed Calls Incoming Calls Outgoing Calls Voicemails Contacts requests 26 Add Contact Skype Phone Number Status Sign In To Skype Create New Acctount Change Status A d va n c e d f u n c t i o n s level 2 Skype SkypeOut or landline View Contactâs Skype Profile Rename Remove Edit Block/Unblock Request Details Call Send Voicemail Details Delete View Profile Add to Contacts Clear List Play Call Send Voicemail Details Delete View Profile Add to Contacts My Greeting Accept Decline Decline and block Offline Online Skype me Away Not available Do not disturb Invisible and level 3 Remove and Block Remove. are english Section MAIN MENU level 1 Status Sign Out (continued) My Profile Change Password Auto Sign In level 2 level 3 Details shown to all Private Automatically Promt Search Services Skype Credit SkypeIn Voicemail Settings Call Divert Privacy Call Forward Call forward number Voicemail Welcome message Skype Calls SkypeIn Calls Manage blocked users Tones Incoming Alert Type Ring tones Landline ring tones Intercom ring tones Anyone Contacts Known numbers Anyone Contacts If details shared Ringing Ring once. Beep once Silent. Melody 1. .... Beep Silent Melody 1 ... Beep Silent. Melody 1 ... Beep Ringing Volume Notification Alert Keypad tones Time & Date 27 A d va n c e d f u n c t i o n s Time Time Zone Daylight Savings Time format Time Separator Date Date format Date Separator Beep Silent On Off english Section MAIN MENU level 1 Settings Cordless Settings (continued) level 2 Register handset Deregister handset level 3 Handset 1 Handset 2 Handset 3 Handset 4 Handset name Phone Settings Contrast Language Preferred Line Region Landline Country Information Advanced Internet settings Firmware update Dansk Deutch English. âŚ.. âŚ. Landline. SkypeOut. Always ask Country Code. Area Code Australia. Belgique. Denmark. ⌠IP mode. Skype proxy. Firmware proxy Latest Firmware Current Firmware All Firmware vers. Skype ports Reset Emergency calls Please note: ⢠Skype does not allow emergency calls. Such calls are always routed to the landline connection. Therefore it is important that you set the correct landline country. Do not forget that your DUALphone has to be connected to a power outlet in order to work. Your DUALphone will not function during a power failure. 28 A d va n c e d f u n c t i o n s english Section n Skype settings change your online status Your.online.status.can.be.seen.by.all.Skype.contacts.authorised.by.you ..For.more.on.this,.please.see.main display.in.the.installation and basic functions.section . For.more.on.authorisations,.please.see.exchange contact details request in.this.section.of.the.manual . 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Status. 3) Press. .and. .to.select.change status. 4) Press. .and. .or.just.press. .to.select.your.preferred.status.(online, Away, not available, Skype me, Do not disturb, invisible, offline) . noteS: â˘. Alternatively,.you.can.also.press. .from.the.idle.screen.in.order.to.change.your.Skype.status . â˘. When.you.select.Do not disturb,.you.mute.all.incoming.Skype.as.well.as.landline.calls . 9 A D vA n c e D f U n c t i o n S english Section choose auto or manual sign in Your.fi.rst.sign.in.has.to.be.manual,.but.after.that.you.can.activate.Auto sign in.and.sign.in.to.your.Skype. account.automatically,.in.case.you.should.turn.off.the.base.station.or.the.handset ..If.you.activate.prompt,.you. have.to.enter.your.Skype.password.every.time.you.sign.in ..We.therefore.recommend.that.you.choose.Auto sign in. 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Status. 3) Press. .and. .to.select.Auto sign in. 4) Press. .and. .or.just.press. (Automatically, prompt) . .to.select.your.preferred.sign.in.mode. We.suggest.that.you.note.your.Skype.name.and.your.Skype.password.here.for.future.reference: My.Skype.name:..__________________________..............My.Skype.password:.________________________ note: â˘. When.in.the.text.editor,.press. 30 A D vA n c e D f U n c t i o n S to.switch.between.lowercase,.uppercase.and.numerical.entry . english Section change your Skype profile In.my profile.you.can.tell.other.Skype.users.a.bit.about.yourself ..Please.note.that.any.Skype.user.can.see.all. confi.gurations.you.make.in.Details shown to all,.even.the.Skype.users.you.have.not.authorised . You.must.be.signed.into.Skype.to.change.your.profi.le . 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .o.select.Status. 3) Press. .and. .to.select.my profile. 4) Press. .and. .or.just.press. shown to all, private) . .to.select.your.preferred.profi.le.(Details 5) In.Details shown to all,.press. .and. .to.select.your.preferred.setting. (Show my picture, Skype name, full name, gender, birthdate, country/ region, State/province, city, Language, home phone, office phone, mobile, home page, About me, mood) . 31 A D vA n c e D f U n c t i o n S english Section .a). In.Show my picture,.press. .to.select . .b). In.Skype name,.please.note.that.you.cannot.change.your.Skype.name.here . .c). In.full name,.use.the.keypad.to.enter.your.data . .d). In.gender, use. .to.select.(male, female, both, Unknown) . .e). In.birthday, enter.the.month.using.the.keypad,.press.ARROWRIGHT.to.go.to.the.day.and.enter.the.day.. . . . using.the.keypad,.press.ARROWRIGHT.again.to.go.to.the.year.and.enter.the.year.using.the.keypad . .f). In.country/region,.use. .and. .or.just. .to.select.(A.âĄ.Z) . .g). In.State/province.and.city,.use.the.keypad.to.enter.your.data . .h). In.Language,.use. .and. .or.just. .to.select.(A.âĄ.Z) . .i). In.home phone, office phone, mobile, home page, About me.and.mood,.use.the.keypad.to.enter.. . . . your.data . In private.you.can.enter.your.e-mail.address ..The.address.will.not be.shown.to.other.Skype.users.and.is. merely.used.for.the.search.function:.Save.your.private.e-mail.address.in.private,.and.users.who.know.this. address.will.be.able.to.fi.nd.you.by.searching.for.it.on.Skype . 1) In.private, press. .to.select.options.(edit, remove, Add) . noteS: â˘. In.Show my picture,.the.pictures.for.use.with.your.profi.le.must.be.edited.on.a.computer.with.a.Skype.client . â˘. All.data.regarding.home.phone,.offi.ce.phone.and.mobile.supplied.by.a.Skype.user.will.be.recorded.in.your. Contact.list.when.you.add.the.user .. change your password You.can.change.the.Skype.password.used.for.signing.in.to.your.Skype.account ..See create a new Skype account in.the.installation and basic functions.section for.more.information . 1) From.the.idle screen,.press. 2) Presse. 3 A D vA n c e D f U n c t i o n S .and. .to.enter.the.main.menu .. .to.select.Status. Section english 3) Press. .and. .to.select.change password. 4) Enter.your.password.using.the.keypad,.then.press. . . 5) Enter.your.new.password,.then.press.the.âOKâ.softkey . 6) Repeat.your.new.password,.then.press.the.âChangeâ.softkey . create a personal voicemail greeting Skype.voicemail.has.a.default.voicemail.greeting ..You.can.also.create.your.personal.welcome.greeting,.which. will.be.played.back.to.people.calling.you.when.you.are.unable.to.answer.the.call . 1) From.the.idle screen,.press. 2) Press. 3) Presss. 33 A D vA n c e D S e t t i n g S .and. .and. .to.enter.the.main.menu .. .to.select.Settings. .to.select.call divert. Section english 4) Presss. 5) Press. .and. .to.select.welcome message. .to.select.options . 6) Press.record new to.record.your.welcome.greeting,.and.press.play.to.hear.the. recorded.message . note: â˘. You.have.to.buy.a.Skype.voicemail.subscription.to.use.this.service ..See.more.at.www.skype.com. Listen to your voicemail Callers.can.leave.a.message.for.you ..Whenever.someone.sends.you.a.voicemail,.the.message.You have 1 new voicemail will.be.displayed.on.your.DUALphone . 1) From.the.idle screen,.press. 2) Press. 34 A D vA n c e D S e t t i n g S .and. .to.enter.the.main.menu .. .to.select.history. Section english 3) Press. .and. .to.select.voicemail. 4) Press. .and. .or.just.press. .to.select.the.voicemail.of.your.choice .. 5) Press. .to.select.options.(play, call, Send voicemail, Details, Delete, view profile, Add to contacts, my greeting) . play:. call:. Send voicemail:. Details:. Delete:. view profile:. Add to contacts:. my greeting: Play.back.the.voicemail . Call.the.person.who.has.left.the.voicemail.for.you .. Send.the.person.who.has.left.the.message.for.you.a.voicemail . View.the.details.of.the.voicemail.(Name,.number,.date,.time,.duration) . Remove.the.voicemail . View.the.profi.le.of.the.person.who.has.sent.the.voicemail . Add.the.person.who.has.left.the.voicemail.for.you.to.your.Contact.list . Play.back.or.record.your.personal.welcome.greeting . note: â˘. If.you.activate.your.voicemail.through.Settings.âĄ.Divert.âĄ.Voicemail,.the.voicemail.will.work.only.with. incoming.Skype.and.SkypeIn.calls,.not.with.calls.on.your.landline . 35 A D vA n c e D S e t t i n g S english Section privacy You.can.make.restrictions.as.to.whom.you.wish.to.accept.a.Skype.or.SkypeIn.call.from ..Your.choices.are: 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.privacy. 4) Press. .to.select.Skype calls,.then.press. .and. .or.just.press. to.select.your.preferred.privacy.status.for.incoming.Skype.calls.(Anyone, contacts, if details shared) . Anyone: . contacts: . if details shared: . All.Skype.users.can.call.you,.even.users.not.on.your.Contact.list . Skype.users.can.call.you.only.if.they.are.on.your.Contact.list . Only.Skype.users.authorised.by.you.can.call.you . 5) Press. .and. .to.select.Skypein calls,.then.press. .and. .or.just.press.. .to.select.your.preferred.privacy.status.for.incoming.SkypeIn.calls.(Anyone, contacts, known numbers) . Anyone: You.can.receive.calls.from.anyone.calling.your.SkypeIn.number . contacts: . Only.SkypeOut.contacts.on.your.Contact.list.can.call.you . known numbers: . Only.SkypeIn.calls.providing.a.Caller.ID.will.be.accepted . 36 A D vA n c e D S e t t i n g S english Section notification You.can.choose.whether.you.want.to.be.alerted.by.a.tone.whenever.you.receive.a.voicemail.or.an. authorisation.request . 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.tones. 4) Press. .and. .to.select.notification alert. 5) Press. .and. Silent) . .or.just.press. .to.select.your.preferred.alert.type.(beep, note: ⢠Whenever.you.receive.a.voicemail,.miss.a.call,.or.get.an.authorisation.request,.the. light.signal ..Just.press. .to.see.your.options .. 37 A D vA n c e D S e t t i n g S .key.will.fl.ash.a.blue. english Section n Phone tones settings You.can.confi.gure.keypad.tones,.ring.tones.etc ..on.your.DUALphone ..The.following.are.just.a.few.examples . 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.tones. change the call alert You.can.defi.ne.how.you.want.your.DUALphone.to.alert.you.with.incoming.calls: ringing: . ring once:.. beep once: . The.handset.will.ring.as.long.as.the.incoming.call.is.active . The.handset.will.ring.only.once . The.handset.will.make.one.beep.only.on.an.incoming.call . 1) From.tones, press. 38 A D vA n c e D S e t t i n g S .to.select.incoming alert type .. Section english 2) Press. .and. .or.just.press. ring once, beep once) . .to.select.your.preferred.alert.type.(ringing, change the ring tone You.can.defi.ne.how.you.want.your.DUALphone.to.ring.on.incoming.calls . 1) From.tones, press. .and. 2) Press. .and. .or.just.press. melody 1 ⥠11, beep) . .to.select.ring tones .. .to.select.your.preferred.ring.tone.(Silent, Adjust the ringing volume You.can.adjust.the.ringing.volume.of.the.handset.for.incoming.calls . 1) From.tones,.press. .and. .to.select.ringing volume. 2) Change.the.ringing.volume.level.using. 39 A D vA n c e D S e t t i n g S ./. english Section Adjust the keypad tones You.can.choose.whether.you.want.to.hear.a.tone.whenever.you.press.a.key.or.whether.you.want.your.keys. to.be.silent . 1) From.tones, press. 2) Press. .and. .and. .or.just.press. .to.select.keypad tones. .to.select.your.preferred.setting.(on, off) . Set the time and date Your.DUALphone.will.always.obtain.time.and.date.information.from.the.Internet ..Thus,.you.only.have.to. confi.gure.the.time zone.and.Daylight saving.settings ..When.this.is.done,.the.time.and.date.obtained.by. your.DUALphone.from.the.Internet.will.be.adjusted.according.to.your.choices . In.time zone.it.is.important.that.you.choose.the.correct.time.zone,.otherwise.the.time.shown.on.the.idle. screen.will.not.be.right ..In.Daylight saving you.have.two.options ..Choose.Daylight saving.when.you.are.in. a.zone.with.summertime,.and.choose.Standard.in.all.other.zones ... 40 A D vA n c e D S e t t i n g S
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